London North Eastern Railway
City, York
Great journeys start with great people Here at LNER, we're shaping the future of rail on one of the UK's most iconic routes. From our high speed Azuma fleet, redefining long distance travel, to our next generation of trains, Serenza, this is a moment of real transformation for LNER. We're investing in cutting edge technology, sustainability, and most importantly our people, to deliver outstanding experiences for our customers. There has never been a more exciting time to grow your career with LNER! So, what exactly does our Atlassian Administrator do? We're looking for a proactive and customer focused Atlassian Administrator to join our busy team supporting the Atlassian environment, including Jira Service Management and our new project management system, Edison 365. In this role, you'll take ownership of the day to day administration, configuration, and optimisation of the platform(s) ensuring they effectively support collaboration, service delivery, and continuous improvement across the business. You'll act as the go to expert for user support and training, providing guidance that helps teams use the platform efficiently. Working closely with colleagues, partners, and suppliers, you'll tailor workflows, automation, and settings to meet evolving business needs, translating requirements into well documented, effective solutions. Day to day responsibilities Design and deliver solutions by producing solution design documents, defining development tasks, and taking ownership of key deliverables aligned with LNER's strategy and business goals. Implement, configure, and customise Atlassian & Edison 360 products, including bespoke software development and automation to meet specific business requirements. Own the testing and quality assurance process, ensuring high standards and consistent performance across all Atlassian products and integrations. Promote and optimise platform usage by identifying feature enhancements, setting rollout priorities, and liaising with users and external consultants to translate needs into effective solutions. Establish and uphold best practices, ensuring a consistent look, feel, and development approach across tools, and supporting clear content management standards. Provide proactive user support, resolving issues with the IT team, maintaining data integrity, delivering training, and championing the value of Atlassian and Edison 365 across business functions. Foster collaboration and continuous improvement by building strong relationships, seeking feedback, suggesting innovations, and identifying opportunities for process enhancements within IT and the wider business. Support resilience and development by maintaining secondary competencies, following safe working practices, and participating in ongoing learning to ensure service continuity during disruptions. What you'll need Hands on experience in the development, configuration, and administration of Atlassian products, including Jira Service Management, Jira, Confluence, Atlas, and Atlassian Guard. ITIL Foundation certification or an equivalent service management qualification is desirable, or a willingness to work towards one. Strong interpersonal and communication skills, with the ability to engage confidently at all levels and deliver excellent customer facing support. Organised and methodical, with strong analytical and problem solving abilities and a track record of delivering in complex, fast paced environments. Self motivated and adaptable, with the flexibility to embrace change and a willingness to learn new technologies quickly. Proactive ownership mindset, capable of leading tasks and projects independently while working effectively under pressure and meeting deadlines. Excellent computer literacy, with confidence in using and learning a range of tools and systems to support delivery and continuous improvement. Benefits Free travel on LNER, plus 75% off other companies' tickets (for you and your dependents). Discounted international train tickets (after one year's service). 50% discount on LNER tickets for friends and family. Generous pension scheme. Annual cycle to work schemes / electric vehicle scheme. Discount, savings and cashback scheme from top retailers. Health and wellbeing schemes and discounts. A host of training opportunities to help further your career. Rewards and awards to recognise when you shine. How you'll work This role is based in York Head Office and operates on a hybrid basis with an expectation that at least 60% of your time will be spent in the office. You'll work alongside passionate colleagues who collaborate to put our customers first, embrace change and continually strive to deliver better journeys and experiences for all. Diversity & Inclusion We are passionate about building a diverse and inclusive workforce that reflects the communities we serve. We actively create opportunities to inspire and attract diverse talent to join LNER. We are committed to supporting all candidates, so if you require any adjustments or assistance at any stage of the recruitment process, please let us know. Health & Wellbeing To create a culture where our people can perform at their best, the physical health and mental wellbeing of our people is of paramount importance to us.
Great journeys start with great people Here at LNER, we're shaping the future of rail on one of the UK's most iconic routes. From our high speed Azuma fleet, redefining long distance travel, to our next generation of trains, Serenza, this is a moment of real transformation for LNER. We're investing in cutting edge technology, sustainability, and most importantly our people, to deliver outstanding experiences for our customers. There has never been a more exciting time to grow your career with LNER! So, what exactly does our Atlassian Administrator do? We're looking for a proactive and customer focused Atlassian Administrator to join our busy team supporting the Atlassian environment, including Jira Service Management and our new project management system, Edison 365. In this role, you'll take ownership of the day to day administration, configuration, and optimisation of the platform(s) ensuring they effectively support collaboration, service delivery, and continuous improvement across the business. You'll act as the go to expert for user support and training, providing guidance that helps teams use the platform efficiently. Working closely with colleagues, partners, and suppliers, you'll tailor workflows, automation, and settings to meet evolving business needs, translating requirements into well documented, effective solutions. Day to day responsibilities Design and deliver solutions by producing solution design documents, defining development tasks, and taking ownership of key deliverables aligned with LNER's strategy and business goals. Implement, configure, and customise Atlassian & Edison 360 products, including bespoke software development and automation to meet specific business requirements. Own the testing and quality assurance process, ensuring high standards and consistent performance across all Atlassian products and integrations. Promote and optimise platform usage by identifying feature enhancements, setting rollout priorities, and liaising with users and external consultants to translate needs into effective solutions. Establish and uphold best practices, ensuring a consistent look, feel, and development approach across tools, and supporting clear content management standards. Provide proactive user support, resolving issues with the IT team, maintaining data integrity, delivering training, and championing the value of Atlassian and Edison 365 across business functions. Foster collaboration and continuous improvement by building strong relationships, seeking feedback, suggesting innovations, and identifying opportunities for process enhancements within IT and the wider business. Support resilience and development by maintaining secondary competencies, following safe working practices, and participating in ongoing learning to ensure service continuity during disruptions. What you'll need Hands on experience in the development, configuration, and administration of Atlassian products, including Jira Service Management, Jira, Confluence, Atlas, and Atlassian Guard. ITIL Foundation certification or an equivalent service management qualification is desirable, or a willingness to work towards one. Strong interpersonal and communication skills, with the ability to engage confidently at all levels and deliver excellent customer facing support. Organised and methodical, with strong analytical and problem solving abilities and a track record of delivering in complex, fast paced environments. Self motivated and adaptable, with the flexibility to embrace change and a willingness to learn new technologies quickly. Proactive ownership mindset, capable of leading tasks and projects independently while working effectively under pressure and meeting deadlines. Excellent computer literacy, with confidence in using and learning a range of tools and systems to support delivery and continuous improvement. Benefits Free travel on LNER, plus 75% off other companies' tickets (for you and your dependents). Discounted international train tickets (after one year's service). 50% discount on LNER tickets for friends and family. Generous pension scheme. Annual cycle to work schemes / electric vehicle scheme. Discount, savings and cashback scheme from top retailers. Health and wellbeing schemes and discounts. A host of training opportunities to help further your career. Rewards and awards to recognise when you shine. How you'll work This role is based in York Head Office and operates on a hybrid basis with an expectation that at least 60% of your time will be spent in the office. You'll work alongside passionate colleagues who collaborate to put our customers first, embrace change and continually strive to deliver better journeys and experiences for all. Diversity & Inclusion We are passionate about building a diverse and inclusive workforce that reflects the communities we serve. We actively create opportunities to inspire and attract diverse talent to join LNER. We are committed to supporting all candidates, so if you require any adjustments or assistance at any stage of the recruitment process, please let us know. Health & Wellbeing To create a culture where our people can perform at their best, the physical health and mental wellbeing of our people is of paramount importance to us.
London North Eastern Railway
Senior Data Engineer - Responsibilities As a technical expert within our Data Services team, you'll design and build robust data pipelines that transform raw data into high-quality, business-ready data assets. Working across a wide range of business functions, you'll collaborate with data owners, drive adoption of data products, and ensure our data platform remains scalable, cost-effective, and aligned with governance standards. Lead the discovery, design, development and deployment of robust, scalable data pipelines and high-quality data assets that support strategic and operational business needs. Collaborate with data owners, suppliers and governance stakeholders to ensure data solutions are secure, compliant and aligned to business requirements. Support the prioritisation and delivery of the Data Sourcing Roadmap, providing technical expertise and effort estimates to inform planning and decision-making. Monitor, investigate and resolve data pipeline and data quality issues, identifying opportunities for continuous improvement and long term optimisation. Drive the adoption and re-use of data assets across the business, helping to unlock efficiencies, reduce costs and create value through data driven decision making. Provide technical leadership, mentoring and support to Data Engineers and the wider data community, championing engineering standards, best practices and continuous learning. Build strong relationships with stakeholders across LNER and the wider rail industry, fostering innovation and enabling Data Engineering, Analytics, Data Science and AI use cases through expert advice and collaboration. Act as a technical subject matter expert for LNER's Data Lake and wider data platform, providing expert guidance and promoting best practice data engineering and target architecture principles. What you'll need Essential Proven experience as a Data Engineer, with a track record of designing, building and supporting scalable, reliable data pipelines and high-quality data assets. Hands on experience developing and deploying data solutions within an AWS based data lake environment, including technologies such as S3, Glue, Lambda, GitHub and Terraform. Knowledge of data governance, metadata management and data lineage principles and tools. Experience working with a range of analytics and business intelligence tools, with strong SQL skills and an understanding of data science, reporting and visualisation platforms. Strong attention to detail, with experience testing, validating and reviewing data solutions to ensure quality and reliability. Excellent documentation skills, with the ability to create clear technical documentation and requirements within tools such as Confluence and JIRA. Strong stakeholder management and communication skills, able to explain complex technical concepts to both technical and non technical audiences. A collaborative approach, with a passion for sharing knowledge, promoting best practice and fostering a data driven culture. Desirable Experience with AWS Lake Formation and real time data streaming technologies such as Kinesis and Firehose. Knowledge of data warehousing concepts and experience working with AWS Redshift. Experience within transport, travel, leisure or other customer focused industries. How you'll work This role can be based in either our London or York office and operates on a hybrid basis with an expectation that at least 60% of your time will be spent in the office. You'll work alongside passionate colleagues who collaborate to put our customers first, embrace change and continually strive to deliver better journeys and experiences for all. You'll enjoy Free travel on LNER, plus 75% off other companies' tickets (for you and your dependents). Discounted international train tickets (after one year's service). 50% discount on LNER tickets for friends and family. Generous pension scheme. Annual cycle to work schemes/electric vehicle scheme. Discount, savings and cashback scheme from top retailers. Health and wellbeing schemes and discounts. A host of training opportunities to help further your career. Rewards and awards to recognise when you shine.
Senior Data Engineer - Responsibilities As a technical expert within our Data Services team, you'll design and build robust data pipelines that transform raw data into high-quality, business-ready data assets. Working across a wide range of business functions, you'll collaborate with data owners, drive adoption of data products, and ensure our data platform remains scalable, cost-effective, and aligned with governance standards. Lead the discovery, design, development and deployment of robust, scalable data pipelines and high-quality data assets that support strategic and operational business needs. Collaborate with data owners, suppliers and governance stakeholders to ensure data solutions are secure, compliant and aligned to business requirements. Support the prioritisation and delivery of the Data Sourcing Roadmap, providing technical expertise and effort estimates to inform planning and decision-making. Monitor, investigate and resolve data pipeline and data quality issues, identifying opportunities for continuous improvement and long term optimisation. Drive the adoption and re-use of data assets across the business, helping to unlock efficiencies, reduce costs and create value through data driven decision making. Provide technical leadership, mentoring and support to Data Engineers and the wider data community, championing engineering standards, best practices and continuous learning. Build strong relationships with stakeholders across LNER and the wider rail industry, fostering innovation and enabling Data Engineering, Analytics, Data Science and AI use cases through expert advice and collaboration. Act as a technical subject matter expert for LNER's Data Lake and wider data platform, providing expert guidance and promoting best practice data engineering and target architecture principles. What you'll need Essential Proven experience as a Data Engineer, with a track record of designing, building and supporting scalable, reliable data pipelines and high-quality data assets. Hands on experience developing and deploying data solutions within an AWS based data lake environment, including technologies such as S3, Glue, Lambda, GitHub and Terraform. Knowledge of data governance, metadata management and data lineage principles and tools. Experience working with a range of analytics and business intelligence tools, with strong SQL skills and an understanding of data science, reporting and visualisation platforms. Strong attention to detail, with experience testing, validating and reviewing data solutions to ensure quality and reliability. Excellent documentation skills, with the ability to create clear technical documentation and requirements within tools such as Confluence and JIRA. Strong stakeholder management and communication skills, able to explain complex technical concepts to both technical and non technical audiences. A collaborative approach, with a passion for sharing knowledge, promoting best practice and fostering a data driven culture. Desirable Experience with AWS Lake Formation and real time data streaming technologies such as Kinesis and Firehose. Knowledge of data warehousing concepts and experience working with AWS Redshift. Experience within transport, travel, leisure or other customer focused industries. How you'll work This role can be based in either our London or York office and operates on a hybrid basis with an expectation that at least 60% of your time will be spent in the office. You'll work alongside passionate colleagues who collaborate to put our customers first, embrace change and continually strive to deliver better journeys and experiences for all. You'll enjoy Free travel on LNER, plus 75% off other companies' tickets (for you and your dependents). Discounted international train tickets (after one year's service). 50% discount on LNER tickets for friends and family. Generous pension scheme. Annual cycle to work schemes/electric vehicle scheme. Discount, savings and cashback scheme from top retailers. Health and wellbeing schemes and discounts. A host of training opportunities to help further your career. Rewards and awards to recognise when you shine.