Corporation Service Company

Corporation Service Company is seeking a Senior Systems Engineer - Advanced SQL/Tier 2 Support in London. This hybrid role requires expertise in Microsoft SQL Server and a solid understanding of financial services. Your responsibilities include providing Tier 2 support for business critical applications, troubleshooting incidents, and collaborating with infrastructure teams. Candidates should have a Bachelor's degree in a related field and 5+ years in application support.

Senior Systems Engineer - Advanced SQL/Tier 2 Support LONDON, United Kingdom and 2 more (Hybrid) Trending Job Description London, United Kingdom Full-time, Permanent 3 Days Onsite - Hybrid The Senior Systems Engineer is a Tier 2 support role responsible for the stability, performance, and continuous improvement of business critical applications supporting the Global Financial Solutions (GFS) business unit. This role acts as the technical escalation point from Tier 1, provides deep application and systems expertise, and partners closely with development, infrastructure, and business stakeholders to resolve incidents, prevent recurrence, and improve service quality. A critical aspect of this role is strong Microsoft SQL Server expertise, including the ability to analyze data issues, support reporting, troubleshoot performance problems, and safely execute data related activities in line with operational and regulatory controls. The ideal candidate combines strong technical troubleshooting skills with a service oriented mindset and a solid understanding of financial services operational requirements. Key Responsibilities Provide Tier 2 support for GFS applications, including investigation, diagnosis, and resolution of complex incidents not resolved at Tier 1 Act as an escalation point for application-related issues, ensuring timely resolution in line with SLAs and business priorities Investigate incidents across application, database, and infrastructure layers Manage incidents through to resolution, ensuring accurate documentation and stakeholder communication Participate in major incident bridges, providing clear technical leadership and communication Provide advanced support for MS SQL Server, including writing and analyzing SQL queries, investigating data integrity and data quality issues, supporting application reporting and extracts, and troubleshooting performance and blocking issues Analyze SQL logs, queries, indexes, and execution plans to diagnose issues Work closely with DBAs and development teams on database related incidents and improvements Monitor application health, performance, and availability using enterprise monitoring tools. Identify trends and proactively address potential issues before they impact the business Partner with infrastructure and platform teams to ensure systems are resilient, scalable, and secure Support application releases, patches, and configuration changes, including validation and post deployment monitoring Review and assess changes for risk and operational readiness Collaborate closely with GFS business users to understand application usage, pain points, and operational needs Provide clear, concise communication to both technical and non technical stakeholders Create and maintain technical documentation, runbooks, and support procedures Contribute to knowledge articles to improve Tier 1 resolution rates and reduce incident volumes Identify opportunities to improve application reliability, supportability, and operational efficiency Support automation efforts for monitoring, alerting, and routine operational tasks Promote best practices in application support, security, and compliance Required Skills & Experience Strong experience supporting enterprise applications in a production environment Advanced Microsoft SQL Server Skills, including: Complex SQL querying and data analysis Understanding of indexing, query optimization, and performance tuning Experience supporting reporting and data extracts Solid understanding of: Application architecture and integrations Operating systems (Windows) APIs, batch processing, and job scheduling Experience with monitoring, logging, and alerting tools Ability to troubleshoot across application, infrastructure, and integration layers Typically 5+ years in application support, or a similar role Proven experience in a Tier 2 or Tier 3 support function Experience supporting systems in a financial services or regulated environment is strongly preferred Strong analytical and problem solving skills Calm, methodical approach when working under pressure Excellent written and verbal communication skills Ability to manage multiple priorities and incidents concurrently Strong sense of ownership and accountability Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent experience ITIL Foundation or higher Relevant technical certifications (cloud, database, OS, or application platforms) are a plus Job Info Job Identification 15344 Job Category Application Development and Support Posting Date 04/03/2026, 10:45 AM Job Schedule Full time Locations 5 Churchill Place, LONDON, LONDON, E14 5HU, GB (Hybrid)

Title: Fund Sales Business Development Director ("BDD") Reports to: Head of Sales EMEA & APAC Hours: Monday-Friday Location: London, UK To work with colleagues across sales, markets and the funds business unit (referred to as Global Financial Solutions) to identify new fund business opportunities and to grow sales across key fund jurisdictions. The BDD will have a deep understanding of the fund management industry and be able to promote and sell Global Financial Solutions offerings to existing clients and new clients. The product suite amongst others includes fund administration services, SPV services, depositary, AIFM and strategic outsourcing solutions. The ideal candidate will bring direct experience liaising with fund managers, asset managers and financial institutions and business partners including law firms. Possessing a strong network across the industry with a demonstratable background of hunting and winning new fund business. The BDD will have the freedom to work on a variety of different opportunities to support the continued growth of the business and to satisfy client needs and regulatory requirements. The BDD is expected to be an independent self-starter but will also be part of a supportive and collegiate environment. Key responsibilities Proactively hunt and identify new fund sales opportunities across key markets in EMEA. Develop and maintain a strong network of referrals through external business partners including law firms and professional services firms. This includes deepening relationships with existing law firms and unlocking referrals from new law firms and practice areas. Create sales plans including go-to-market activity plans in collaborations with peers and colleagues in the wider business. Primarily focusing on the UK fund management industry, targeting fund managers, asset managers and financial institutions. Assisting in other key jurisdictions, as required. Working closely with colleagues in the fund business unit, sales and markets, the candidate will drive the sales process, manage the sales cycle, including presentations, deal management and follow ups. Working closely with the funds market team to support with proposals. Representing the business at external meetings, relevant industry forums, conferences and seminars as required, promoting the CSC brand. Undertaking deal-by-deal risk assessment of new business opportunities. Contributing to the development of the business unit's commercial strategy to accelerate the growth of revenue across the business. Monitoring and interpreting market trends, providing updates to the business to help determine strategic direction. Developing and fostering key relationships within the wider CSC group. Focusing on increasing responsiveness to new opportunities (reacting to leads/emails/calls/proactively following up). Organising and managing business partners/clients operational and strategic business update meetings to improve efficiency and clients contact rhythm. Working closely with relevant teams to facilitate deal closing and undertake post-deal relationship management. Be proficient in a range of sales processes and technologies including Salesforce, LinkedIn Sales Navigator, Prequin and/or related platforms.