Select Recruitment Specialists Ltd

2nd Line Technician £30,000 £36,000 + Pension Wymondham / Cambridge Full-time, Permanent Are you an experienced 2nd Line Technician looking for your next challenge with a growing and forward-thinking technology business? We re working with an established and ambitious IT services company that is looking for a technically confident 2nd Line Technician to join their team. This is a varied role where no two days are the same, supporting a diverse range of SME clients both remotely and on-site. You ll have the opportunity to work across a broad range of technologies, get involved in IT projects and play an important role in helping clients develop and maintain their IT infrastructure. The Role You ll be responsible for providing high-quality 2nd Line technical support, troubleshooting issues and supporting clients across a variety of environments. Your responsibilities will include: Providing remote and on-site 2nd Line support. Supporting PCs, laptops, servers and business networks. Installing and supporting routers, switches and firewalls. Office 365 maintenance, installation and migrations. Supporting Microsoft Exchange, Active Directory, Azure AD and Intune. Configuring SSL VPNs and basic firewalls. Supporting Acronis backups and monitoring system alerts. Managing DNS, email accounts and IP phone systems. Supporting SharePoint, NAS, UPS and public Wi-Fi solutions. Completing IT projects and solution deployments. Producing clear technical procedures and documentation. Working directly with clients and helping shape longer-term IT strategies. Taking technical lead responsibility on projects where appropriate. About You We re looking for someone with strong technical knowledge and a methodical approach to troubleshooting. Ideally, you ll have: 2+ years experience within an outsourced IT/MSP environment. Strong 2nd Line support experience. Excellent communication and customer service skills. Good networking and server knowledge. Experience with Microsoft 365 and Active Directory/Azure AD. Experience with ticketing systems and logging time. Excellent organisational skills and the ability to manage your own workload. A proactive, team-focused approach. A full UK driving licence due to the on-site nature of the role. What s on Offer? Alongside a competitive £30,000 £36,000 salary + pension , you ll benefit from: Hybrid and flexible working options. 33 days' holiday including bank holidays, increasing with length of service. Private healthcare. 24/7 gym and showers at the Wymondham office. Free parking. Perkbox membership. Enhanced maternity and paternity packages. Income protection and sick pay. Electric car scheme after 12 months. Regular team events and social activities. Lunch & Learn sessions. Excellent training and development opportunities. Clear opportunities for technical and career progression. Interested? This is a fantastic opportunity for a 2nd Line Technician who wants variety, responsibility and the opportunity to continue developing their technical career within a supportive and ambitious business. Apply today or get in touch with our team for more information.

Fancy joining a business where "family feel" isn't just a buzzword on the careers page - it's free lunch every day, a fridge stocked to the brim, and colleagues who genuinely have your back? Are you a natural hunter who gets a buzz from turning a cold prospect into a warm opportunity - and fancy doing it somewhere that actually invests in ambitious growth plans rather than just talking about them? We're recruiting exclusively and confidentially on behalf of an established, fast-growing Norfolk business with big plans for the next chapter - and this role sits right at the heart of them. This is a genuine new business hunting role, not account management. You'll be identifying opportunities, opening conversations with senior decision-makers, and building a consistent pipeline of qualified projects for the sales team to close. What you'll be doing: Using buyer intent data, market research, LinkedIn, Cognism and HubSpot to spot organisations planning projects where the business can add value Making outbound calls and building relationships with Facilities Directors, Estates Managers, Property Directors, Procurement teams, Contractors and Architects Qualifying prospects and securing introductory meetings for the sales team Keeping CRM records sharp and building intelligence on target accounts Working closely with a close-knit, four-strong sales team and marketing to make sure outbound activity hits the right targets with the right message What they're looking for : Proven success in a proactive business development, outbound sales or lead generation role A genuine hunter mentality - curious, persistent, and comfortable picking up the phone to senior people Resilience and the ability to keep momentum going when faced with objections Experience with CRM systems (HubSpot ideal) Someone who wants to be part of a team, not just a number What's in it for you: £30,000-£35,000 basic (negotiable for the right person) 20 days holiday + your birthday off + bank holidays Standard auto-enrolment pension Office-based, Monday-Friday, 8am-5pm A genuinely warm, supportive culture - one of those rare places where people actually mean it when they say "it's not just about the money" - free lunch daily, a fully stocked fridge, and a team that cares This one won't be around long - if this sounds like your kind of place, get in touch.