Deekay Technical Recruitment

Holds a computing degree or can demonstrate increasing levels of exposure work with advanced server infrastructure and progressive levels of personal responsibility operating in complex production technical environments Microsoft Certified Professional qualification or equivalent experience of managing all currently supported Microsoft server operating systems and databases that serve hundreds of users Practical experience of successfully performing with a broad range of technologies. Practical experience of successfully performing in a similar role. • Extensive experience of working in a senior technical team in a complex organisation with an IT estate comprising of a significant number on premise and cloud servers. Knowledge and experience of installing, and supporting server operating systems and hardware including VMWare ESXi in multisite enterprise live environments • Comprehensive experience of managing live Microsoft Azure, networks, storage, security, backups, system troubleshooting and their lifecycle management • ITIL V3/V4 qualification with the experience of working in an ITIL focused environment • AZ-104, desirable: Microsoft Certified System Administrator and Microsoft Azure Administrator qualification or equivalent People: Experience of effectively contributing to department objectives. Experience of successfully identifying appropriate communication channels to deliver information. Experience of effectively contributing to organisational vision. Demonstrates a commitment to Equity, Diversity and Inclusion (EDI) at all times. • Effective skills in using senior technical knowledge to impart information to a team who look to this role for senior advice • Leads agile teams created to resolve specific support or development matters • Take initiative to own incidents from escalation to resolution seeking assistance from colleagues and suppliers to form effective matrix teams which the Systems Engineer leads • Strong organisation and management skills to co-ordinate support analysis Technical: Demonstrable experience of managing and championing change successfully. Strong communication skills with the proven ability to influence, negotiate and challenge. Experience of making compelling business cases/ reports to a range of audiences. • Practical experience of virtualisation, servers, storage, databases, IP telephony and end user devices • Skills in many of the following: working at an admin level with Microsoft 365 Admin Centre, Security, Compliance, Endpoint Manager, Azure AD, Exchange, SharePoint & Teams • Extensive experience of installing and configuring Azure based systems, backup architectures and disaster recovery procedures To be fully successful in the role, we believe the following knowledge, skills and experience are required. When recruiting, we are looking for the best candidate match to this, however we know that there are some elements that can be trained and this will be taken into account during the recruitment process. = Core element Technical Manager/ Specialist Page 5 • Excellent cyber skills, always viewing infrastructure, incidents and projects from a security perspective, proactively minimising risks

Connected Care is a 24 hours, 365 days a year emergency service provided in house by Haringey Council. It offers vulnerable residents a personal alarm system which can be activated in case of an emergency. Additional it provides a mobile response service if there is an emergency in the residents home. We are looking for a Digital Care Technician to work within the Connected Care Service. The Digital Care Technician play a vital role in ensuring that all equipment is installed, deinstalled and maintained safely and effectively in a timely manner to ensure service is maintained (this involves use of tools and ladders). As well as ensuring all customers and their family members/carers understanding how the equipment works and can use it effectively. The role is Monday to Saturday - only 1 Saturday will be worked within the month and the shift pattern is 9am to 5pm. 36 hours per week. The candidates we are looking for should have experience of installing and maintaining lifelines and telecare equipment in vulnerable service users homes. As this role requires the candidate to drive to service users home to install equipment, we are looking for experienced and competent drivers who hold a full clean UK driving licence. Council fleet vehicles are provided but passing the council driving assessment would be a requirement to use these. In the meantime they would be required to use their own vehicles and mileage would be paid