Pro-Connexions

Location: Manchester, M16 1stLine Support / Service Desk Analyst / IT Support Based in Manchester- Mon Fri needed to provide end user support, hybrid currently, but as this role is suited to someone who would like to learn skills and progress their career, there will be a business need for you to attend the office more often than not so we can support your learning!. As 1st Line Support / Service Desk Analyst / IT Support you should have some of the following skills: Microsoft Windows 10/11, Microsoft Office 365, Active Directory, SCCM if possible or be willing and proactive in upskilling yourself. Successful 1stLine Support / Service Desk Analyst / IT Support need to have excellent communication skills, strong and logical troubleshooting / diagnostic s ability, be resourceful, with a growth mindset and a drive and ambition to progress yourself. Any 1stLine Support / Service Desk Analyst / IT Support who has had any previous experience of adding value to a team and being the go-to person will have a huge advantage. Apply now we are waiting to invest in your career!

Network Consultant / Network Design & Delivery needed to be responsible for designing, implementing and commissioning network solutions to our customers, with a heavy bias towards designs which utilise Fortinet technologies, as well as other manufactures is essential, mainly Cisco. Must be able to become SC Cleared. Successful Network Consultant / Network Design & Delivery would have roughly 3-5 years expertise experience with leading enterprise customer Fortinet projects end to end, HLD, LLD as well as being technical Lead / Escalation point, whilst being responsible for the Architectural Document sign off. - As Network Consultant / Network Design & Delivery you ll be responsible for designing, configuring & troubleshooting LAN, WAN, Security solutions, including Next Generations Firewalls, site to site VPN s and preferably Fortinet Firewalls. Successful Network Consultant / Network Design & Delivery would naturally strong documentation, excellent problem solving & stakeholder management skills, a growth mindset, with emotional intelligence, flexible in their approach and a dive to add value to projects. Only apply if you want to grow your skill set and develop your career!

Senior Service Desk Specialist Reference: PC0726-3M Salary: £30,000 £32,000 + Skill Development, Career Progression & Benefits Location: Manchester, M16 Working Pattern: Monday Friday Senior Service Desk Analyst / Service Desk Specialist / IT Support Engineer Based in Manchester- Mon Fri, needed to provide end user support. As Senior Service Desk Analyst / Service Desk Specialist / IT Support Engineer you should have some of the following skills: Microsoft Windows 10/11, Microsoft Office 365 troubleshooting, Active Directory, and awareness of Group Policy, SCCM / Intune, DFS folder permissions in SharePoint, as well as an understanding of Networking triaging. Successful Senior Service Desk Analyst / Service Desk Specialist / IT Support Engineer needs to have excellent communication skills, strong and logical troubleshooting / diagnostic s ability, be resourceful, with a growth mindset, able to take on constructive criticism to better themselves and be driven and have ambition to progress yourself, as well as coming across very professional. Senior Service Desk Analyst / Service Desk Specialist / IT Support Engineer would ideally have previously contributed to Knowledge Banks (KB s) and acted as a Senior member in a technical capacity and used to setting good standards! Can you add value to a team? Apply now we are waiting to invest in your career!

1stLine Support / Service Desk Analyst / IT Support Based in Wakefield- Mon Fri needed to provide end user support, hybrid currently. You must be eligible to become SC Cleared and want to progress your skill set and career! . As 1st Line Support / Service Desk Analyst / IT Support you should have some of the following skills: Microsoft Windows 10/11, Microsoft Office 365, Active Directory, hardware printer support knowledge, Group Policy, SCCM or be willing and proactive in upskilling yourself. Successful 1stLine Support / Service Desk Analyst / IT Support need to have excellent communication skills, strong and logical troubleshooting / diagnostic s ability, be resourceful, with a growth mindset and a drive and ambition to progress yourself. Any 1stLine Support / Service Desk Analyst / IT Support who has had any previous experience of adding value to a team and being the go-to person will have a huge advantage. Apply now we are waiting to invest in your career!