LAH Property Marketing

Receptionist and Admin Support Department: Front of House Employment Type: Contract / Temp Location: Oxford Compensation: £32,760 / year Description Receptionist - Full Time £32,760 We are looking for an exceptional corporate receptionist who is ready to move into a role with additional facility management and administration responsibilities. Based in a stunning office building in the Cowley area of Oxford, the position is offered as a 3-month contract, with the potential to become a permanent role for the right candidate. Initially, you will work closely with the Building Manager, providing high-level administrative and facilities support while demonstrating strong organisational skills and the ability to effectively coordinate and manage contractors. This is a highly visible and varied role where personality, professionalism, and attention to detail are essential. As the position develops into Front of House reception role, you will be responsible for delivering a five-star visitor and occupier experience, managing the customer journey to ensure a positive and lasting impression. Hours and salary £32,760 PA Monday - Friday 8.00am - 5.00pm Key Responsibilities Reception Maintain an impeccably presented, welcoming reception environment that reflects the prestige of the building and the expectations of the occupier community Act as the primary point of contact for all visitors, providing a polished and personable first impression Represent the landlord with confidence, professionalism, and a strong understanding of the building, services, and occupier needs Deliver high-quality hospitality for visitors and occupiers, ensuring premium refreshments are replenished and re-ordered Building management Build and maintain effective relationships with occupiers, contractors, and key stakeholders, including the Building Management Team Support the Building Manager with administrative tasks and ad hoc projects Logging/reporting issues, seeing through to resolution Provide support overseeing contractor visits, ensuring all works are carried out in line with Building Management requirements Assist with the management of building documentation, service records, and reports, ensuring accuracy and timely updates to the Building Management system Collaborate with the Building Manager to review and update policies and procedures, ensuring they remain current and effective Develop strong working relationships with the local letting agents and support them by ensuring any vacant office space is kept pristine in preparation for viewings Tenant experience and community engagement Prepare a monthly occupier e-newsletter (as and when required) Support and deliver on-site events, pop-ups, competitions, and activations (as and when required) Skills, Knowledge and Expertise Proven experience in a front of house reception role and are ready for a new challenge Personable and proactive with a confident manner and able to deliver impeccable customer service Self-motivated and thrive in an environment where you are required to multitask Excellent problem resolution skills along with outstanding communication and active listening skills Competent Microsoft Office / App / Social Media user and willing to learn in house systems and processes Experience using Canva or other graphic design tools Advantageous: Understanding of building operations and facilities management Benefits Contributory pension scheme / life assurance 24 / 7 access to a virtual GP for you and your family Wellbeing resources: digital gym, nutrition planning, wellbeing podcast Financial and legal information support Discounts and deals across multiple businesses Referral programme LAH training academy

LAH Property Marketing is looking for a Receptionist and Admin Support in Oxford. This full-time role, starting as a 3-month contract, requires excellent customer service and organizational skills. You will provide administrative and facilities support and engage with visitors, ensuring a high-quality experience. Responsibilities include maintaining a welcoming reception, supporting building management tasks, and handling tenant engagement activities. Benefits include a pension scheme, access to a virtual GP, and wellbeing resources.