Onsite Engineer (2nd Line) Surrey Up to £35K We re looking for a skilled and customer-focused Onsite Engineer to join an education trust around the Surrey area. This role would suit someone with experience supporting IT either within a school environment or through an educational MSP, who enjoys taking ownership of technical issues and delivering reliable solutions. As the onsite IT lead, you ll be responsible for keeping day-to-day systems running smoothly while also helping the school to get the most out of its ICT. From supporting staff and students to maintaining hardware and applications, your work will directly contribute to creating an effective learning environment. Key responsibilities: Act as the main onsite contact for IT, providing responsive 1st/2nd line support to staff and students Troubleshoot and resolve technical issues across desktops, laptops, tablets, printers, projectors, AV equipment and more Install, configure and upgrade hardware and software across the school network Support and maintain core systems, with a strong focus on Microsoft Office 365 and commonly used education applications Work proactively with stakeholders to identify improvements in ICT provision Communicate technical solutions clearly and effectively to non-technical users Key Requirements: Experience in a similar ICT Technician, 1st/2nd Line Engineer role - ideally within an education MSP or directly in a school environment Strong knowledge of Microsoft Office 365 and Windows operating systems Good understanding of common user applications and networked systems Confident troubleshooting skills with the ability to work independently under pressure Excellent communication and organisation skills, with a customer-first approach Please apply for immediate consideration, my client is wanting to start the interview process asap!
31/10/2025
Full time
Onsite Engineer (2nd Line) Surrey Up to £35K We re looking for a skilled and customer-focused Onsite Engineer to join an education trust around the Surrey area. This role would suit someone with experience supporting IT either within a school environment or through an educational MSP, who enjoys taking ownership of technical issues and delivering reliable solutions. As the onsite IT lead, you ll be responsible for keeping day-to-day systems running smoothly while also helping the school to get the most out of its ICT. From supporting staff and students to maintaining hardware and applications, your work will directly contribute to creating an effective learning environment. Key responsibilities: Act as the main onsite contact for IT, providing responsive 1st/2nd line support to staff and students Troubleshoot and resolve technical issues across desktops, laptops, tablets, printers, projectors, AV equipment and more Install, configure and upgrade hardware and software across the school network Support and maintain core systems, with a strong focus on Microsoft Office 365 and commonly used education applications Work proactively with stakeholders to identify improvements in ICT provision Communicate technical solutions clearly and effectively to non-technical users Key Requirements: Experience in a similar ICT Technician, 1st/2nd Line Engineer role - ideally within an education MSP or directly in a school environment Strong knowledge of Microsoft Office 365 and Windows operating systems Good understanding of common user applications and networked systems Confident troubleshooting skills with the ability to work independently under pressure Excellent communication and organisation skills, with a customer-first approach Please apply for immediate consideration, my client is wanting to start the interview process asap!
2nd Line Support Engineer Teddington Up to £40k MSP Experience essential Are you a problem-solver with a passion for technology and keen to get involved in project work? Our client is on the hunt for a skilled 2nd Line Support Engineer to join their growing IT support team in Teddington. If you ve got solid MSP experience, thrive in fast-paced environments, and want to work hands-on with the latest Microsoft cloud technologies - this could be your next big move. In this role, you ll be the go to expert for a diverse client base across multiple sectors. You ll handle complex support requests, keep systems running at peak performance, and play a key role in delivering secure, efficient, and scalable IT solutions. Key Responsibilities: Deliver 2nd line technical support across multiple devices, platforms, and services. Troubleshoot and resolve issues involving networking, hardware, software, and infrastructure. Manage and resolve support tickets within SLAs. Administer Microsoft 365 (Exchange Online, SharePoint, Teams, OneDrive). Support Google Workspace environments. Manage Azure AD: user admin, conditional access, group policies. Deploy and maintain devices with Microsoft Intune (Windows, macOS, iOS, Android). Monitor and respond to security alerts via Microsoft Defender and other tools. Maintain asset records, device compliance, and endpoint health. Provide both remote and in-person support. Contribute to process improvements and infrastructure upgrades. Key Requirements: Proven MSP environment experience (non-negotiable). Strong knowledge of: Microsoft 365 admin & support Azure Active Directory Microsoft Intune / Endpoint Manager Microsoft Defender security suite Hands-on experience with Windows, macOS, Android, and iOS support. Solid troubleshooting skills across networks, infrastructure, and applications. Firewall monitoring and security event handling experience. Confident supporting both remote and on-site users. Hardware builds and deployments. Desireable but not essential: Microsoft certifications (MS-100, AZ-104, MD-102). Google Workspace expertise. Experience with Autopilot and device provisioning. PowerShell scripting skills. Perks & Benefits: Private healthcare schemes. Career development with funded certifications. Supportive, collaborative team culture. Regular social events.
09/10/2025
Full time
2nd Line Support Engineer Teddington Up to £40k MSP Experience essential Are you a problem-solver with a passion for technology and keen to get involved in project work? Our client is on the hunt for a skilled 2nd Line Support Engineer to join their growing IT support team in Teddington. If you ve got solid MSP experience, thrive in fast-paced environments, and want to work hands-on with the latest Microsoft cloud technologies - this could be your next big move. In this role, you ll be the go to expert for a diverse client base across multiple sectors. You ll handle complex support requests, keep systems running at peak performance, and play a key role in delivering secure, efficient, and scalable IT solutions. Key Responsibilities: Deliver 2nd line technical support across multiple devices, platforms, and services. Troubleshoot and resolve issues involving networking, hardware, software, and infrastructure. Manage and resolve support tickets within SLAs. Administer Microsoft 365 (Exchange Online, SharePoint, Teams, OneDrive). Support Google Workspace environments. Manage Azure AD: user admin, conditional access, group policies. Deploy and maintain devices with Microsoft Intune (Windows, macOS, iOS, Android). Monitor and respond to security alerts via Microsoft Defender and other tools. Maintain asset records, device compliance, and endpoint health. Provide both remote and in-person support. Contribute to process improvements and infrastructure upgrades. Key Requirements: Proven MSP environment experience (non-negotiable). Strong knowledge of: Microsoft 365 admin & support Azure Active Directory Microsoft Intune / Endpoint Manager Microsoft Defender security suite Hands-on experience with Windows, macOS, Android, and iOS support. Solid troubleshooting skills across networks, infrastructure, and applications. Firewall monitoring and security event handling experience. Confident supporting both remote and on-site users. Hardware builds and deployments. Desireable but not essential: Microsoft certifications (MS-100, AZ-104, MD-102). Google Workspace expertise. Experience with Autopilot and device provisioning. PowerShell scripting skills. Perks & Benefits: Private healthcare schemes. Career development with funded certifications. Supportive, collaborative team culture. Regular social events.
Procurement Manager (MSP Environment) Twickenham Office Based Up to £38,000 (DOE) Are you an organised, proactive professional who enjoys keeping operations running smoothly? Our client, a successful Managed Service Provider (MSP) based in Twickenham, is looking for a Procurement Manager to take ownership of stock management, supplier relationships, and the smooth flow of equipment and renewals that power their business. This is a hands-on, varied role perfect for someone who enjoys being at the centre of things - ensuring the right tech, software, and logistics are always in place to support a growing IT services team. Key Responsibilities: Manage end-to-end IT procurement. Oversee stock levels and coordinate the shipment of clients equipment. Build strong, reliable relationships with suppliers and distributors. Manage software licensing and renewal schedules. Support project teams with timely logistics and asset management. Liaise with internal teams and external contractors to maintain a professional environment. Handle post, courier services, and deliveries. Assist with onboarding new starters, ensuring equipment and workspace setup are ready to go. Process purchase orders, invoices, and delivery notes accurately and efficiently. Maintain up-to-date procurement and asset records within internal systems. Assist with budget tracking and supplier reconciliations. Contribute ideas for improving internal processes and documentation. Key Requirements: Experience in procurement and logistics, ideally within an IT, MSP, or technology-focused environment. Strong supplier and stakeholder management skills - confident in maintaining relationships, and ensuring timely delivery of goods and services. Excellent organisational and time-management skills, with the ability to handle multiple priorities and deadlines. Solid understanding of stock control and asset management processes. Experience managing software licensing and renewals (advantageous but not essential). Financial and administrative accuracy, comfortable processing POs, invoices, and budget tracking. Proficient in Microsoft 365 (Excel, Outlook, Teams) and internal procurement or asset tracking systems. Strong communication and interpersonal skills - able to liaise effectively with internal teams, suppliers, and external partners. Proactive problem solver with a continuous improvement mindset. Hands-on, can-do attitude, comfortable working in a varied role. If you have the relevant skills please apply for immediate consideration.
09/10/2025
Full time
Procurement Manager (MSP Environment) Twickenham Office Based Up to £38,000 (DOE) Are you an organised, proactive professional who enjoys keeping operations running smoothly? Our client, a successful Managed Service Provider (MSP) based in Twickenham, is looking for a Procurement Manager to take ownership of stock management, supplier relationships, and the smooth flow of equipment and renewals that power their business. This is a hands-on, varied role perfect for someone who enjoys being at the centre of things - ensuring the right tech, software, and logistics are always in place to support a growing IT services team. Key Responsibilities: Manage end-to-end IT procurement. Oversee stock levels and coordinate the shipment of clients equipment. Build strong, reliable relationships with suppliers and distributors. Manage software licensing and renewal schedules. Support project teams with timely logistics and asset management. Liaise with internal teams and external contractors to maintain a professional environment. Handle post, courier services, and deliveries. Assist with onboarding new starters, ensuring equipment and workspace setup are ready to go. Process purchase orders, invoices, and delivery notes accurately and efficiently. Maintain up-to-date procurement and asset records within internal systems. Assist with budget tracking and supplier reconciliations. Contribute ideas for improving internal processes and documentation. Key Requirements: Experience in procurement and logistics, ideally within an IT, MSP, or technology-focused environment. Strong supplier and stakeholder management skills - confident in maintaining relationships, and ensuring timely delivery of goods and services. Excellent organisational and time-management skills, with the ability to handle multiple priorities and deadlines. Solid understanding of stock control and asset management processes. Experience managing software licensing and renewals (advantageous but not essential). Financial and administrative accuracy, comfortable processing POs, invoices, and budget tracking. Proficient in Microsoft 365 (Excel, Outlook, Teams) and internal procurement or asset tracking systems. Strong communication and interpersonal skills - able to liaise effectively with internal teams, suppliers, and external partners. Proactive problem solver with a continuous improvement mindset. Hands-on, can-do attitude, comfortable working in a varied role. If you have the relevant skills please apply for immediate consideration.
Jobs - Frequently Asked Questions
Use the location filter to find IT jobs in cities like London, Manchester, Birmingham, and across the UK.
Entry-level roles include IT support technician, junior developer, QA tester, and helpdesk analyst.
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Key skills include problem-solving, coding, cloud computing, networking, and familiarity with tools like AWS or SQL.
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