3rd Line Support Engineer Outside IR35 Contract - 275 per day An excellent opportunity has arisen for an experienced 3rd Line Support Engineer in a busy IT Team. Key Responsibilities: Provide 2nd and 3rd line technical support to clients, ensuring exceptional service levels. Troubleshoot and resolve complex technical issues efficiently. Mentor and support 1st and 2nd line engineers to build team capability. Ensure IT systems and networks are compliant with relevant policies. Lead IT infrastructure and network installation projects from design to completion. Provide internal system support and staff training where required. Skills & Experience Required Strong knowledge of Windows Server, Active Directory, and Microsoft Operating Systems. Experience with virtualisation technologies (particularly Hyper-V). Proficiency with cloud technologies, including Office 365 and Azure. Proven experience in server and network installations. Ability to act decisively during IT incidents and emergencies. Excellent communication skills, both verbal and written. Customer-focused approach with a proactive, positive attitude. Able to work both independently and as part of a team, with strong organisational skills.
06/01/2026
Full time
3rd Line Support Engineer Outside IR35 Contract - 275 per day An excellent opportunity has arisen for an experienced 3rd Line Support Engineer in a busy IT Team. Key Responsibilities: Provide 2nd and 3rd line technical support to clients, ensuring exceptional service levels. Troubleshoot and resolve complex technical issues efficiently. Mentor and support 1st and 2nd line engineers to build team capability. Ensure IT systems and networks are compliant with relevant policies. Lead IT infrastructure and network installation projects from design to completion. Provide internal system support and staff training where required. Skills & Experience Required Strong knowledge of Windows Server, Active Directory, and Microsoft Operating Systems. Experience with virtualisation technologies (particularly Hyper-V). Proficiency with cloud technologies, including Office 365 and Azure. Proven experience in server and network installations. Ability to act decisively during IT incidents and emergencies. Excellent communication skills, both verbal and written. Customer-focused approach with a proactive, positive attitude. Able to work both independently and as part of a team, with strong organisational skills.
3rd Line Support Engineer Networking & Cloud / On prem Infrastructure Support An excellent opportunity has arisen for an experienced and enthusiastic 3rd Line Support Engineer to join a well-established and growing IT services organisation supporting schools in the Buckinghamshire area. This is a hybrid role and based in the office with some travel around this area. This role is ideal for someone who enjoys problem-solving, mentoring others, and delivering a high standard of technical support and customer service within a dynamic environment. Key Responsibilities: Provide 2nd and 3rd line technical support to clients, ensuring exceptional service levels. Troubleshoot and resolve complex technical issues efficiently. Mentor and support 1st and 2nd line engineers to build team capability. Ensure IT systems and networks are compliant with relevant policies. Lead IT infrastructure and network installation projects from design to completion. Provide internal system support and staff training where required. Skills & Experience Required Strong knowledge of Windows Server, Active Directory, and Microsoft Operating Systems. Experience with virtualisation technologies (particularly Hyper-V). Proficiency with cloud technologies, including Office 365 and Azure. Networking experience especially VLANs Proven experience in server and network installations. Ability to act decisively during IT incidents and emergencies. Excellent communication skills, both verbal and written. Customer-focused approach with a proactive, positive attitude. Able to work both independently and as part of a team, with strong organisational skills.
06/01/2026
Full time
3rd Line Support Engineer Networking & Cloud / On prem Infrastructure Support An excellent opportunity has arisen for an experienced and enthusiastic 3rd Line Support Engineer to join a well-established and growing IT services organisation supporting schools in the Buckinghamshire area. This is a hybrid role and based in the office with some travel around this area. This role is ideal for someone who enjoys problem-solving, mentoring others, and delivering a high standard of technical support and customer service within a dynamic environment. Key Responsibilities: Provide 2nd and 3rd line technical support to clients, ensuring exceptional service levels. Troubleshoot and resolve complex technical issues efficiently. Mentor and support 1st and 2nd line engineers to build team capability. Ensure IT systems and networks are compliant with relevant policies. Lead IT infrastructure and network installation projects from design to completion. Provide internal system support and staff training where required. Skills & Experience Required Strong knowledge of Windows Server, Active Directory, and Microsoft Operating Systems. Experience with virtualisation technologies (particularly Hyper-V). Proficiency with cloud technologies, including Office 365 and Azure. Networking experience especially VLANs Proven experience in server and network installations. Ability to act decisively during IT incidents and emergencies. Excellent communication skills, both verbal and written. Customer-focused approach with a proactive, positive attitude. Able to work both independently and as part of a team, with strong organisational skills.
2nd / 3rd Line Support Engineer We are looking for a 2nd / 3rd Line Support Engineer to work onsite in High Wycombe for a IT Solutions Company. You should have a full driving license and be able to commute to High Wycombe daily. This is a very progressive role with excellent training opportunities and structured development plans. If you have any experience of working in a client facing / MSP environment this is also very beneficial. This is a diverse role so we are looking for someone that has a broad skillset and loves to problem solve! Key Responsibilities: Oversee and maintain the network, servers, switches, Microsoft 365, and backup systems. Lead and mentor ICT support staff while managing day-to-day operations. Provide guidance, training, and support to staff to make the most of IT systems. Drive improvements, upgrades, and IT projects to enhance systems and services. Proven experience managing and upgrading IT networks. Office 365, Azure, networking and firewalls. Strong communication and interpersonal skills, with a focus on delivering excellent customer service. Proactive, self-motivated, and able to work independently or collaboratively. Genuine enthusiasm for technology and education. Get in touch ASAP as we have interviews lined up for next week!
06/01/2026
Full time
2nd / 3rd Line Support Engineer We are looking for a 2nd / 3rd Line Support Engineer to work onsite in High Wycombe for a IT Solutions Company. You should have a full driving license and be able to commute to High Wycombe daily. This is a very progressive role with excellent training opportunities and structured development plans. If you have any experience of working in a client facing / MSP environment this is also very beneficial. This is a diverse role so we are looking for someone that has a broad skillset and loves to problem solve! Key Responsibilities: Oversee and maintain the network, servers, switches, Microsoft 365, and backup systems. Lead and mentor ICT support staff while managing day-to-day operations. Provide guidance, training, and support to staff to make the most of IT systems. Drive improvements, upgrades, and IT projects to enhance systems and services. Proven experience managing and upgrading IT networks. Office 365, Azure, networking and firewalls. Strong communication and interpersonal skills, with a focus on delivering excellent customer service. Proactive, self-motivated, and able to work independently or collaboratively. Genuine enthusiasm for technology and education. Get in touch ASAP as we have interviews lined up for next week!
