Zachary Daniels Recruitment

CRM & Analytics Specialist Central London Up to 50,000 + benefits Hybrid working We're recruiting for a growing multi-site business looking for a CRM & Analytics Specialist to take ownership of the day-to-day performance of its in-house CRM platform. This is a 70% CRM / 30% analytics role, working alongside experienced CRM and data specialists. You'll support users across a national store network, troubleshoot issues, improve workflows and help turn customer and sales data into useful commercial insight. What you'll be doing Support and maintain an in-house CRM platform Troubleshoot bugs, system issues and user queries Become a key point of contact for teams across multiple locations Improve CRM workflows, forms and customer enquiry processes Support integrations, upgrades, testing and data migrations Write and run SQL queries Monitor and improve data quality Support reporting across sales, marketing and operations Build and maintain dashboards using Power BI or Tableau Analyse enquiry, conversion, customer and revenue performance Work closely with CRM, data, commercial and operational teams What we're looking for You'll need strong hands-on CRM experience and the confidence to take ownership when something isn't working. Ideally you'll have: 3+ years' CRM administration / systems experience Good SQL knowledge, ideally able to build queries from scratch Experience supporting sales, customer or enquiry-based CRM systems Strong Excel and reporting skills Experience with Power BI, Tableau or similar Confidence troubleshooting system issues Excellent communication skills with non-technical users A calm, positive approach when working under pressure Experience within retail, retail sales, self-storage, property, leisure or another multi-site customer business would be particularly relevant. Knowledge of PHP, IIS, APIs or SQL Server would be useful, but isn't the main focus of the role. Why apply? You'll join a collaborative team with experienced CRM and data specialists around you, while gradually taking more ownership as your knowledge develops. It's a great opportunity for someone who enjoys the mix of systems, problem-solving, data and commercial performance and wants to become a key CRM specialist within a growing business. Salary: Up to 50,000 + benefits Location: Central London Working pattern: Full-time, 4 days per week in the office BBBH37186

Junior Application Support Analyst 25,000 - 30,000 + Benefits Liverpool On Site The Opportunity We're working with a growing consumer business that's investing heavily in its technology function and looking to appoint a Junior Application Support Analyst. This is an excellent opportunity for someone with 1-2 years' experience to develop their career within Application Support and Business Systems. You'll work across a range of core business applications, supporting day-to-day operations while gaining exposure to system enhancements, integrations and technology projects. If you're looking to build your technical knowledge within a supportive team and broaden your experience beyond traditional IT support, this is a fantastic opportunity. What You'll Be Doing Application Support Provide first-line support across a range of core business applications Investigate system, order and inventory-related issues Troubleshoot application problems and escalate more complex issues where required Maintain support documentation and knowledge articles Project Support Assist with user acceptance testing (UAT) for system changes and enhancements Support configuration and implementation activities Work alongside third-party technology partners on project delivery Keep project plans and support tickets up to date Continuous Improvement Develop expertise across the organisation's application landscape Identify recurring issues and recommend improvements Help improve support processes and documentation About You We're looking for someone who enjoys solving problems, has excellent attention to detail and is keen to develop a career within Business Systems and Application Support. You'll ideally have experience with: 1-2 years' experience within Application Support, IT Support or Business Systems Exposure to ERP, CRM or business applications Experience supporting ecommerce or customer-facing platforms would be beneficial Strong troubleshooting and analytical skills Excellent communication and stakeholder management Ability to prioritise multiple tasks in a fast-paced environment Any exposure to integrations, APIs, ticketing systems or warehouse management systems would be advantageous but isn't essential. Package 25,000 - 30,000 depending on experience Company pension Employee discount Additional wellbeing and lifestyle benefits Excellent opportunity to develop within a growing technology team This is an ideal opportunity for someone looking to take the next step in their technology career, gaining exposure to modern business systems, supporting business-critical applications and contributing to exciting technology projects within a growing organisation. Apply today with your most up-to-date CV! BH36701

IT Infrastructure Specialist London (Hybrid, 3 days in office) 65,000- 75,000 + Benefits We're working with a fast-growing international organisation looking for a Senior Infrastructure Engineer to join its technology team during a significant period of transformation and growth. This isn't a traditional BAU infrastructure role. The business is continuing to expand across Europe through acquisition, creating a varied programme of infrastructure integration, cloud migration and modernisation projects. They need an experienced, hands-on infrastructure generalist who can take ownership of projects, make things happen and hit the ground running. The Role You'll work across a broad hybrid infrastructure estate, taking a leading role in projects spanning Azure, Microsoft 365 and traditional on-premise infrastructure. Projects will include: Azure and cloud migration projects Microsoft 365 migrations and tenant integrations On-premise to cloud migrations Infrastructure integration following mergers and acquisitions Active Directory and Entra ID migrations and consolidation Data centre and server migration projects Infrastructure modernisation and standardisation Integration of newly acquired businesses across Europe Supporting and improving existing hybrid infrastructure You'll be expected to take ownership of projects from discovery and planning through to implementation, migration, cutover and handover. What We're Looking For We're looking for a senior, hands-on infrastructure generalist rather than someone specialised in one particular technology. You'll ideally have strong experience across: Microsoft Azure Microsoft 365 Active Directory and Entra ID Windows Server Hybrid on-premise/cloud environments VMware and/or Hyper-V Networking and core infrastructure Infrastructure and cloud migrations Microsoft 365 migration projects PowerShell and automation Experience delivering infrastructure projects as part of mergers, acquisitions or business integrations would be particularly valuable. Package 65,000- 75,000 DOE Hybrid working model 3 days in London office Exposure to cloud transformation projects Excellent long-term career development Apply today with your most up-to-date CV! BH36686

Business Development Manager - FMCG / Retail 38,000- 42,000 + bonus + company car South East A growing FMCG aligned retail services business with a brilliant reputation in the market is expanding its UK footprint and is seeking a Business Development Manager to unlock a high potential territory across the East of England. This is an exciting opportunity to be part of a business on a strong growth trajectory, where your contributions as a Business Development Manager will directly shape the success of the region and the wider business. You'll work with independent retailers, wholesale partners, and multi-site operators to introduce a broad suite of services that support retail performance and drive growth. You'll: Take full ownership of a region with significant untapped potential, shaping its growth strategy and outcomes as the Business Development Manager in this territory Build strong relationships with independent retailers, wholesale partners and multi-site operators Introduce a comprehensive range of retail services spanning operational solutions, commercial tools and wholesale support Identify opportunities, open doors and expand the business in a market with huge upside potential Operate with autonomy, resilience and a strategic mindset to deliver tangible impact You'll need: Proven field based B2B sales experience within FMCG, wholesale, retail or a related environment A track record of developing territories or growing under penetrated regions Confidence in generating your own opportunities with a proactive approach A consultative, relationship led sales style Strong understanding of the retail landscape A long term mindset, integrity and the drive to contribute meaningfully to a growing business This Business Development Manager role is ideal for someone motivated by growth, ownership and the opportunity to make a real impact in a high potential territory. BH37056

Cloud Infrastructure Architect Location: Liverpool Hybrid Salary: 65,000 - 75,000 Are you a Senior or Lead Cloud Engineer who's gradually found yourself doing more architecture, designing solutions, making technical decisions and becoming the person others turn to when something needs to be built properly? You might not have the Architect title yet, but you're already starting to operate at that level. We're working with a growing UK organisation that's investing heavily in its cloud and technology capability and is looking for a Cloud Infrastructure Architect to help shape the next stage of its infrastructure journey. This isn't a role where you need to arrive having spent the last five years as an Architect. They're equally interested in someone coming from a Senior Cloud Infrastructure Engineer, Lead Cloud Infrastructure Engineer, Azure Cloud Engineer, Cloud Solutions Engineer, Lead Cloud Platform Engineer or Senior Cloud Platform Engineer background who is ready to take that next step. You'll still need to have strong hands-on technical foundations, but the opportunity is to move beyond purely delivering solutions and start having greater ownership over how they're designed. You'll work closely with the Head of Platform Engineering, helping define the organisation's cloud architecture, technical standards and longer-term direction. What you'll be getting involved in You'll take ownership of cloud architecture across compute, storage, networking, identity and automation, while helping the business continue modernising its wider infrastructure environment. Your responsibilities will include: Designing scalable, secure and highly available cloud infrastructure Creating reference architectures, technical standards and design patterns Designing solutions across Azure, AWS or GCP environments Supporting migrations from on-premise infrastructure into the cloud Defining Infrastructure-as-Code approaches using Terraform, Bicep, ARM or similar Designing cloud networking across VNETs/VPCs, routing, DNS, load balancing and firewalls Building security into cloud architecture through Zero Trust, IAM, RBAC, encryption and network segmentation Designing resilience, disaster recovery and backup strategies Working across Kubernetes, containers and serverless technologies Driving automation and improving the performance and cost efficiency of the cloud estate Evaluating new technologies and helping shape future technical direction Mentoring engineers and helping develop the wider Cloud and Platform Engineering capability What we're looking for The sweet spot is someone with several years of strong Cloud and Infrastructure Engineering experience who is now taking on more responsibility for technical design and architecture. You could already be a Cloud Architect, or you could be the Senior/Lead Engineer who's designing solutions, challenging technical decisions, mentoring others and thinking about the wider platform rather than simply delivering individual pieces of work. You'll ideally have strong experience with Azure, AWS or GCP alongside infrastructure-as-code, cloud networking, identity and access management, automation and cloud security. Experience with Terraform, Bicep, Kubernetes, serverless architecture, hybrid environments and FinOps would all be valuable. Ultimately, they're looking for someone with the technical foundations to understand how the environment works today and the architectural mindset to help decide what it should look like tomorrow. If you're currently operating at Senior or Lead Cloud Engineering level and feel like Architecture is the natural next step in your career, this could be a really interesting opportunity to make that move. BH37026

Senior Business Development Manager - FMCG / Retail 50,000 + bonus + car or car allowance East Anglia / South East A growing FMCG aligned retail services business with a brilliant reputation in the market is expanding its UK footprint and is seeking a Senior Business Development Manager to unlock a high-potential territory across the South East. This is an exciting opportunity to be part of a business on a strong growth trajectory, where your contributions as a Senior Business Development Manager will directly shape the success of the region and the wider business. You'll work with independent retailers, symbols, forecourts and wholesale partners to introduce a broad suite of services that support retail performance and drive growth. You'll: Take full ownership of a region with significant untapped potential, shaping its growth strategy and outcomes as the Senior Business Development Manager in this territory Build strong relationships with independent retailers, wholesale partners and multi-site operators Introduce a comprehensive range of retail services spanning operational solutions, commercial tools and wholesale support Identify opportunities, open doors and expand the business in a market with huge upside potential Operate with autonomy, resilience and a strategic mindset to deliver tangible impact Provide leadership support to a wider regional team of BDMs You'll need: Proven field based B2B sales experience within FMCG, wholesale, retail or a related environment, with knowledge of the convenience / forecourt landscape A track record of developing territories or growing under-penetrated regions Confidence in generating your own opportunities with a proactive approach A consultative, relationship led sales style Leadership and key account-level experience highly desirable, along with a strong understanding of the retail landscape A long-term mindset, integrity and the drive to contribute meaningfully to a growing business This Senior Business Development Manager role is perfect for someone motivated by growth, ownership and the opportunity to shape a region's future. BH36538