The Channel Recruiter

JOB TITLE : Demand and Supply Planner Location: Kings Langley- Hybrid SALARY: £40,000-£45,000 BENEFITS: 10% Bonus, Healthcare, Pension, 25 days holiday We are one of the world s leading consumer electronics accessories and peripherals manufacturers. Based in Kings Langley, we are growing and now on the lookout for a Demand and Supply Planner. The role will see you responsible for the management and maintenance of the end-to-end planning for the EMEA business. Focusing on the strategic demand plan to drive the correct inventory signals for optimal supply to our EMEA customer base for your allocated Product Group Category. LOCATION: Kings Langley- 2-3 days a week About the role: Demand and Supply Planner You ll be primarily responsible for forecasting Demand requirements through sell-through analytics, customer forecast reviews, and channel inventory alignment. Managing the demand signals through analytics and collaborative reviews to ensure the forecasts are correct for the business. In addition, you ll be responsible for, but not limited to: - Working collaboratively with key stakeholders to define NPI launches, plan to united transition plan, and adjust forecasts to align to the agreed plans. Analysing market trends and commercial impacts to recommend demand plans to the Sales Leads. Participating fully in the EMEA S&OP (Sales and Operations Planning) process owning the forecasted demand for your responsible business units, while identifying opportunities to improve KPIs and improving the EMEA Supply Chain process and systems. Working closely with the BU leads, managing the demand signals of NPI launches and transitions to ensure the demand and cannibalization risks are being proactively communicated to key stakeholders for collaborative resolution. Executing appropriate purchase orders to maintain the demand signal you ve applied in the system. Prioritise tasks to meet critical business deadlines is essential About you: Demand and Supply Planner You must have proven ability to build, manage and maintain excellent relations with both internal and external stakeholders, and customers, while driving collaboration and maintaining high business performance. In addition, you will also have the following skills and experience: - Flexible and able to adapt quickly into a fast-paced environment Previous experience in Demand and Supply Planning with a minimum three years experience Solid organizational, analytical, and interpersonal skills including strong verbal and written communication skills Experience in Demand & Supply Planning tools, such as Oracle Cloud Planning Effective problem solving and analytical skills Mastery in communication to a wide range of stakeholders at varying levels Experience with an ERP system preferably Oracle

JOB TITLE: Workshop Engineer SALARY: £24,000 - £25,000 per annum LOCATION: Nottingham SETTING: Office based BENEFITS: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more. Established in the 80 s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we re an independent UK company with full geographic coverage and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt, and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. We have an exciting opportunities for a Workshop Engineers. We look after a wide-ranging customer base who use a variety of manufacturers including Lenovo, HP, Apple and Dynabook equipment. You would need to be able to work in a busy, fast paced environment under own initiative or as part of team. COMMUTABLE LOCATIONS: Nottinghamshire, Derbyshire, Leicestershire JOB SPECIFICATION: Workshop Engineer The responsibilities include, but are not limited to: Inspecting, testing and restocking of customer owned equipment and accessories. This will include a test and repair of all products relating to company business, predominantly Apple, HP, Lenovo, Dynabook and Viglen. Ensuring correct software/firmware is used on all repaired equipment, following test and repair procedures. Ensuring customers equipment is fully refurbished and configured to high standards prior to restocking. Ensuring all outbound orders are completed in line with agreed SLA s. Deployment of selected customer images via SCCM or USB after machines are repaired/refurbished. Updating calls regularly with clear and concise detail on our call management system. Good troubleshooting and diagnostic skills to ensure correct parts are ordered and achieve right first-time repair. Requirements: Workshop Engineer The ideal candidate for this role will have the ability to install and replace hardware and configure operating systems. You will be able to troubleshoot and solve technical problems independently, with a good understanding of PC Hardware set-up and configuration. We believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences. We are proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, colour, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law We re proud to be recognised as a Disability Confident Level 3 Employer the highest level in the UK Government s scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role. If you have any such requirements, please do not hesitate to contact us on our email which is (url removed) We will be happy to action your requests.

THE CHANNEL RECRUITER LIMITED Company Registration No. (phone number removed) email : (url removed) phone : (0) (phone number removed) (url removed) MASTER JOB ADVERT JOB TITLE : 1st Line Technical Support Specialist SALARY: £27000 Plus 15% Shift Uplift Do you have customer service experience within a helpdesk environment and love solving IT issues? Are you currently a 1st Line Technical Support Specialist but can deal with 2nd line queries quite easily? Do you thrive on delivering results and love fixing problems? If so, we may have the role for you! Due to new contract wins, my client, a trailblazing Tier 1 MSP are currently looking for a 1st Line Technical Support Engineer to come and join them. You will be the first point of contact for customers with IT related issues and receive these through their ticket system, calls or emails. LOCATION : Hybrid 4 days remote / one day office Surrey JOB SPECIFICATION: 1st Line Technical Support Engineer Sitting within the helpdesk team within their surrey offices (Tuesday only), you ll be first point of contact for our customers Logging all technical related incidents and requests (either by phone or email), resolving them to your best ability in accordance with our service level agreements Take full ownership of tickets to ensure that customers have a consistent line of communication with any queries Act as a service representative for appointed service(s), in taking responsibility for maximising technical analysts and L1 Technical analysts ability to resolve incidents and requests REQUIREMENTS: 1st Line Technical Support Specialist Approximately 1 years experience in an IT support or similar technical role, specifically on a helpdesk Good Network knowledge Good knowledge of M365, Azure Good knowledge of VLANs, Wi-fi, firewalls, routers & switches Great customer experience and comfortable to be on the phone Shift pattern 4 days on / 4 days off

JOB TITLE: Channel Business Development Manager Hosted Voice/ UCaaS SALARY: £50,000-£65,000 / £100,000 OTE BENEFITS: Bonus, Healthcare, Pension, 25 days holiday, Our client is a leading provider of solutions in the Unified Communications as a Service (UCaaS) and Communications Provider as a Service (CaaS) markets. As a UK business with their own platform / IP they are beginning to change the market as the business enters a high growth phase. They have a growing partner and direct customer base for their innovative product range. Because of this growth, they are looking to hire an experienced Channel Business Development Manager to target SME & Mid-Market Telco and Unified Comms reseller partners. Remote based, however travel to their Guildford office, with occasional travel to Soho, London. LOCATION: Remote- with occasional travel to Guildford and or London JOB SPECIFICATION: Channel Business Development Manager We are looking for an experienced salesperson who can help build out an already strong partner base. These partners can come from traditional marketplaces or from developing new revenue streams as they look to build upon the ever-widening capabilities of our solutions. Pro-Actively take our core solutions into the market. Approach, build relationships with, and sign-up appropriate new partners Ensure that those partners actively promote and sell our client s solutions into their customer base by working closely with them on a daily basis Using a combination of CRM platforms and ad hoc reporting, complete all required activity and pipeline reporting Play an active role in the sales team, both in terms of learning from as well as helping to support other team members Input market and product insights to the business to enable the further development of our market offerings Attend events and shows as required REQUIREMENTS: Channel Business Development Manager We are looking for an experienced, driven, and highly motivated Business Development Manager, who has a proven background in UC and or Hosted Voice Solutions/ UCaaS. In addition, you will need the following skills and experience: - A recent history of sales success, with a demonstrable track record in the Channel Must be able to evidence the ability to build and sustain long term relationships, taking them from nascent beginnings to substantial revenue contributions Ideally will have some connections within our current markets An ability to simplify complex topics to potential customers in addition to being able to distil messaging in a way that allows for timely decision making Have the gravitas to be able to help guide the internal organisation to the needs of the partner base Excellent verbal, written and communication skills We are registered Disability Confident Employer (Level 1) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact your consultant, Zoe Chatley. Her email is (url removed) she will be happy to action your requests.

Job title: Internal Account Manager Location: Hemel Hempstead (Remote work available depending on location) Salary: £32,000 £34,000 base, with OTE of £40,000 £45,000 Benefits: 25 days holiday, 1 day off for birthday, 3 life maintenance days, Collaborative culture, and many more! Are you confident, proactive, and passionate about customer success? We re looking for someone with experience in the IT distribution channel who thrives on building relationships, solving problems, and driving business growth. About the Role: Internal Account Manager This is a fantastic opportunity to join a fast-growing tech distributor in a role that blends customer support, account management, and business development. You ll be the first point of contact for customer queries, helping to deliver outstanding service while identifying opportunities to grow accounts and re-engage dormant clients. What You ll Be Doing: Internal Account Manager Customer Support : Responding to inbound queries via phone and email, providing timely and accurate information. Account Reactivation : Reaching out to dormant accounts to reignite interest and rebuild relationships. Business Development : Identifying new opportunities within existing accounts and across the reseller community. Relationship Building : Supporting tier 1 accounts and developing tier 2 accounts with potential for growth. Confident Communication : Presenting solutions clearly and persuasively to a range of stakeholders. What You ll Bring: Internal Account Manager Proven sales experience in the IT channel, ideally within an IT distributor (Vendor or Reseller experience will also be considered) A confident and engaging phone manner A proactive mindset and the ability to spot opportunities Strong organisational skills and attention to detail A collaborative attitude and willingness to learn

Inside Sales Representative Solutions Appointment Specialist Location: Manchester Salary: £35,000 p/a Full time - Permanent Hybrid (Mon Thurs in-office, Fri WFH) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program Are you a confident communicator with a knack for opening doors and sparking meaningful conversations? Do you thrive on engaging with senior decision-makers and creating opportunities that drive real business impact? A leading UK-based technology services provider is seeking an Inside Sales Representative (ISR) to join their dynamic Solutions team in Manchester. With a strong reputation for delivering innovative IT solutions across both public and private sectors, this organisation is known for its consultative approach and deep partnerships. What You ll Be Doing As an ISR, you ll play a pivotal role in expanding the company s footprint within existing customer accounts. Working closely with Account Managers and the Solutions team, your mission is to: Engage directly with C-suite executives and senior stakeholders. Book high-quality meetings that lead to strategic, solution-led conversations. Secure at least 5 qualified appointments per month involving key internal and external stakeholders. Collaborate on tailored outreach campaigns aligned with current go-to-market strategies. Maintain detailed records in the CRM and ensure smooth handovers to Account Managers. What We re Looking For 3 5 years experience in technical account management, pre-sales, or a similar role. Strong communication skills and confidence in speaking with senior executives. A proactive, results-driven mindset with a passion for customer success. Familiarity with CRM systems and a structured approach to pipeline management. A solid understanding of enterprise technology solutions and integration.

Job title: HP Product Sales Specialist Location: Reading or Nottingham (3 days in the office, 2 days WFH) Salary: Up to £35,000 + Commission (up to £12,000) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program Are you driven, motivated, and ready to make an impact? At XMA, we re not just hiring for skills we re hiring for attitude. We re looking for someone who s motivated, has a strong work ethic, and is keen to learn. If you re passionate about technology, eager to develop your expertise, and thrive in a collaborative, fast-paced environment, this is your opportunity to shine. Established in the 80's our client has grown to become one of the top ten largest value-added resellers in the UK. Today, they are an independent UK company with full geographic coverage, and our skilled workforce serves a diverse customer base across the public and private sector. They have won awards for their ability to help organisations and users achieve more with technology. They specialise in realising individual ambitions to transform and evolve. They consult, define, adapt and deliver on real-life outcomes and collaborate closely to bring that positive impact home. What You ll Do: HP Product Sales Specialist Be the go-to expert for HP products, services, pricing, and propositions. Support sales teams with HP Partner Portal navigation, bid pricing, and deal registrations. Engage directly with customers to promote the HP Client Ecosystem. Collaborate with HP and XMA account managers to win new business and grow existing accounts. Deliver internal training and stay up to date with HP product developments. Champion strategic HP programmes and initiatives. What We re Looking For: HP Product Sales Specialist Essential: Strong communication, negotiation, and customer engagement skills. Familiarity with partner portals and quoting tools. Educated to Level 3 (A Levels or equivalent). A proactive, motivated attitude and a strong work ethic. Desirable: Experience in IT or technology sales. Degree in Business, Marketing, IT, or Sales Management. HP/HPE certifications or willingness to obtain. CRM proficiency and understanding of HP s product ecosystem. We re proud to be recognised as a Disability Confident Level 3 Employer the highest level in the UK Government s scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role. We are registered Disability Confident Employer (Level 3) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is (url removed), we will be happy to action your requests.