The Channel Recruiter

Service Portfolio Architect Managed Print & Document Services Location: Reading, Nottingham or Manchester (hybrid working out of one of these locations) Salary: £70,000 £80,000 + £6,000 Car Allowance Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more Shape the Future of Managed Print & Document Services We are looking for a commercially minded and technically strong Service Portfolio Architect to join a growing team focused on Managed Print & Document Services (MPDS). This is a high-impact opportunity for someone who enjoys blending solution architecture, bid leadership, and product ownership within a customer-focused environment. In this role, you will act as the technical authority across pre-sales engagements, complex tenders, and service portfolio development. You ll play a key role in evolving traditional Managed Print Services into broader document-centric solutions covering workflow automation, document capture, governance, and lifecycle management. Join XMA - a leading UK technology solutions company partnering with the biggest names in the industry. Established in the 80 s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we re an independent UK company with full geographic coverage and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. What You ll Be Doing: Service Portfolio Architect Pre-Sales & Solution Architecture Lead discovery sessions to understand customer document environments, print estates, workflows, and operational challenges. Design scalable, commercially viable Managed Print & Document Services solutions. Act as the technical authority across solution design, ensuring services are deliverable and aligned to operational capability. Support customer-facing engagements and provide technical leadership during solution discussions. Tender & Bid Leadership Own end-to-end solution responses for complex tenders and competitive bids. Develop technical solution narratives, service governance models, costing assumptions, and risk frameworks. Collaborate with Commercial, Finance, Service Delivery, and Sales teams to produce high-quality, compliant submissions. Lead internal governance and solution assurance reviews prior to submission. Support customer presentations, clarifications, and negotiation activity. Service Portfolio Ownership Help define and evolve Managed Print & Document Services offerings. Identify opportunities to expand services into document workflow, automation, capture, and information governance. Work with internal teams and technology partners to develop repeatable, scalable service components. Ensure service propositions are clearly packaged, commercially viable, and aligned to market demand. What We re Looking For: Service Portfolio Architect Essential Experience Strong experience and knowledge with vendors such as PaperCut and Tungsten, or similar technologies. Strong background in Managed Print Services, Document Management, or related service environments. Experience leading pre-sales solution design and complex tender responses. Proven ability to work across technical, commercial, and operational stakeholders. Strong customer-facing communication and presentation skills. Experience producing structured proposals, governance frameworks, and solution documentation. Commercial awareness with exposure to costing, pricing assumptions, and risk management. Exposure to public sector or regulated industry tenders. Ability to operate in deadline-driven bid environments. We re proud to be recognised as a Disability Confident Level 3 Employer the highest level in the UK Government s scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role. We will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is (url removed), we will be happy to action your requests.

CRM Manager (HubSpot Specialist) Location: Watford (Hybrid) Salary: £55,000 £60,000 base What s on Offer Hybrid working in Watford Opportunity to shape and own the CRM function in a growing business Collaborative, innovative, and supportive culture Career progression as the company scales About the Business A fast-growing, forward-thinking technology business delivering innovative solutions to a diverse client base. With a strong focus on digital transformation are scaling, we are looking for a CRM Manager with deep HubSpot expertise to take ownership of their CRM strategy and drive alignment across Sales, Marketing, and Software teams. The Role The CRM Manager will be responsible for managing, optimising, and evolving our HubSpot ecosystem to support revenue growth, customer engagement, and operational efficiency. This is a highly collaborative role, working closely with Sales, Marketing, and Software teams to ensure CRM is fully embedded across the business. Key Responsibilities Own and manage the HubSpot CRM platform , ensuring it is optimised for performance, usability, and scalability Work closely with Sales teams to improve pipeline visibility, forecasting, and sales processes Partner with Marketing to enhance lead generation, nurturing workflows, and campaign tracking Collaborate with Software/Tech teams to integrate HubSpot with internal systems and third-party tools Build and maintain dashboards and reports to provide actionable business insights Drive automation and process improvements across the customer lifecycle Ensure data integrity, governance, and best practice CRM usage across the organisation Act as the internal HubSpot expert, providing training and ongoing support to users Identify and implement new features, tools, and innovations within HubSpot Key Requirements Proven experience as a CRM Manager or similar role Strong, hands-on expertise in HubSpot (essential) Experience working cross-functionally with Sales, Marketing, and Technical/Software teams Strong understanding of CRM strategy, data management, and customer lifecycle Experience with CRM integrations, automation workflows, and reporting Analytical mindset with the ability to turn data into actionable insights Excellent stakeholder management and communication skills Comfortable working in a fast-paced, scaling environment Desirable HubSpot certifications Experience in a technology or SaaS business Familiarity with APIs, integrations, or working alongside development teams Interested? Apply Today! We are registered Disability Confident Employer (Level 1) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact your consultant, Zoe Chatley. Her email is (url removed) she will be happy to action your requests

Job title: Inside Sales Representative (12 Month FTC) Location: Reading Salary: £26,000 - £30,000 (DOE) + (£4,000 - £6,000 commission) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more We re looking for a commercially aware and organised Inside Sales Representative to join our IT Channel sales team. You ll support the smooth running of the sales function - managing quotes, processing orders and maintaining CRM accuracy - while also identifying opportunities to grow revenue within existing accounts through proactive outreach. Join XMA - a leading UK technology solutions company partnering with the biggest names in the industry. Established in the 80 s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we re an independent UK company with full geographic coverage and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. Key Responsibilities: Internal Sales Representative Manage quotations and complex order processing Maintain CRM and pipeline accuracy Respond to inbound enquiries Conduct outbound calls into the install base Identify upsell and cross-sell opportunities Support vendor engagement and deal registrations We re looking for: Internal Sales Representative Experience in inside sales, B2B sales or sales support Comfortable in a target-driven environment Strong organisation and attention to detail Confident communicator (phone & email) IT Channel experience (desirable) If you re organised, commercially aware and ready to grow your career within a fast-moving tech environment - we d love to hear from you. We re proud to be recognised as a Disability Confident Level 3 Employer the highest level in the UK Government s scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role. We will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is (url removed), we will be happy to action your requests.

Distribution Channel Manager / Distribution Account Manager Reading / Hybrid / Remote £Competitive + OTE + Benefits We are working with one of the world s leading vendors of networking hardware, surveillance, CCTV and smart devices. Due to continued growth, they are looking for a Distribution Channel Manager / Account Manager to manage their UK distribution partners, as well as develop B2B opportunities with installers and system integrators within the CCTV and surveillance market. About the role: Distribution Account Manager Develop and manage existing security-focused distribution partners, while identifying new opportunities to expand the brand within this channel Identify B2B opportunities within the security system integrator and installer market, with a focus on SMB and enterprise networking and surveillance product sets Develop and execute comprehensive sales and marketing plans in line with company objectives Manage distribution stock levels to maximise customer availability across the full range of networking and security products Proactively engage with the existing partner base to identify new customers and support partner sign-ups, training accreditation courses and webinars where required Travel to visit distribution partners across the region, including occasional overnight stays where necessary Manage the security reseller/wholesale business, working with distribution partners to identify and activate new customer opportunities About you We are looking for someone with strong experience selling security and surveillance hardware products, who knows this market inside out. You will have a good understanding of distributors, partners and installers within this space. Ideally, you will have worked for a similar vendor or distributor. In addition: Ability to work cross-culturally and adapt to different working practices and approaches Strong customer engagement skills, with the ability to negotiate effectively to achieve win win outcomes for key stakeholders Excellent project, time management and organisational skills Strong business and market analysis skills We are a registered Disability Confident Employer (Level 1). As such, we will ensure that individuals with disabilities are provided with reasonable adjustments to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact your consultant, Zoe Chatley, at (url removed). She will be happy to assist with your requests.

Job title: Inside Sales Representative Location: Nottingham (NG11, Hybrid working) Salary: £26,000 - £30,000 (DOE) + (£4,000 - £6,000 commission) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more We re looking for a commercially aware and organised Inside Sales Representative to join our IT Channel sales team. You ll support the smooth running of the sales function - managing quotes, processing orders and maintaining CRM accuracy - while also identifying opportunities to grow revenue within existing accounts through proactive outreach. Join XMA - a leading UK technology solutions company partnering with the biggest names in the industry. Established in the 80 s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we re an independent UK company with full geographic coverage and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. Key Responsibilities: Internal Sales Representative Manage quotations and complex order processing Maintain CRM and pipeline accuracy Respond to inbound enquiries Conduct outbound calls into the install base Identify upsell and cross-sell opportunities Support vendor engagement and deal registrations We re looking for: Internal Sales Representative Experience in inside sales, B2B sales or sales support Comfortable in a target-driven environment Strong organisation and attention to detail Confident communicator (phone & email) IT Channel experience (desirable) If you re organised, commercially aware and ready to grow your career within a fast-moving tech environment - we d love to hear from you. We re proud to be recognised as a Disability Confident Level 3 Employer the highest level in the UK Government s scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role. We will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is (url removed), we will be happy to action your requests.

JOB TITLE: DMAAS Analyst SALARY: £25,000 p/a LOCATION: Livingston SETTING: Hybrid / 2 days working from home after probation Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program We have an exciting opportunity for an DMAAS Analyst at our office in Livingston this is a hybrid role with two days a week working from home after probation. In this role you will manage relationships across bespoke customer contracts that require the Hardware Support Team to deliver a repairs and maintenance support service as well as supporting customer contacts via phone, email and through self-service portals. Established in the 80 s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we re an independent UK company with full geographic coverage and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt, and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. Job Specification: DMAAS Analyst The DMAAS Analyst will manage the day-to-day operation of the team and the allocation and management of workload delivering against our agreed SLA S. You will also work with the Hardware Support Manager to develop and improve process and manage customer relationships. The responsibilities include, but are not limited to: Maintaining a high degree of customer service for all support queries as well as taking ownership of user problems. You will support users/customers in all hardware support returns and repairs process and the management of supply new equipment or collecting old equipment. Answering and responding to calls according to process and policy and resolving issues directly. Act as a service representative for appointed services and take responsibility for ensuring the customer journey exceeds expectation. Requirements: DMAAS Analyst This role will suit someone who is an Administrator or Customer Service professional with excellent communication skills and a strong attention to detail. - Experience using call tracking/ticketing systems and following call-handling procedures - Accurate and efficient data entry, with the ability to clearly summarise and update incidents - Strong communication skills, keeping customers and stakeholders informed throughout - Ability to assess issues and negotiate appropriate resolutions - Professional, confident telephone manner with clear and positive tone - Excellent written English, with strong grammar and attention to detail - Team player with the ability to build effective working relationships We re proud to be recognised as a Disability Confident Level 3 Employer the highest level in the UK Government s scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role. We will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is (url removed), we will be happy to action your requests.

Job title: Commercial Support Administrator Location: Nottingham (NG11, 3 days a week in the office, 2 days WFH) Salary: up to £27,000 (DOE) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more Ready for your next step? We re looking for a Commercial Support Administrator who s ready to move beyond pure administration and start developing technical, system-based and commercial skills within a software and IT-focused environment. You might already have experience in admin, customer support or operations - and now you re keen to understand how software renewals work, how deals are built, how pricing is structured , and how different systems and suppliers fit together. If you re motivated, detail-focused and curious about IT, this role will give you genuine progression and exposure. Join XMA - a leading UK technology solutions company partnering with the biggest names in the industry. Established in the 80 s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we re an independent UK company with full geographic coverage and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. What you ll be doing: Commercial Support Administrator You ll work closely with senior colleagues across Sales Operations, supporting software bids, renewals and supplier coordination. Day to day, you ll: Take ownership of the CST inbox: triaging, allocating and tracking requests efficiently Support software bids, tenders and pricing requests, sourcing accurate product and commercial information Build and compare multiple pricing scenarios, helping improve commercial outcomes Assist with software renewals, ensuring opportunities are accurately logged, enriched and ready for quoting Work with suppliers to gather renewal data and pricing ahead of deadlines Use internal systems (CRM/CE, inbox workflows, shared folders) to manage requests with strong SLA awareness Communicate confidently with internal teams and external partners, keeping everything moving smoothly This is a role where you ll increasingly understand software lifecycles, contracts, renewals and operational processes, not just process emails. We are looking for someone who: Has experience in an admin, operational or customer support role Enjoys working with systems, data and structured processes Is confident managing multiple requests and prioritising effectively Communicates clearly and professionally with different stakeholders Takes pride in accuracy and detail Is keen to learn more about IT, software or technical services We re proud to be recognised as a Disability Confident Level 3 Employer the highest level in the UK Government s scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role. We will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is (url removed), we will be happy to action your requests.

JOB TITLE: 2nd Line IT Engineer SALARY: £30,000 - £35,000 per annum Location: Cuffley, United Kingdom SETTING: 2 days office/ 3 days remote Benefits: 25 days holiday + bank holidays, pension, annual company bonus, annual company holiday event, onsite restaurant discount, and free annual health checks. Are you a 2nd Line IT Engineer looking to take the next step in your career within a growing and reputable Managed Service Provider? This is a fantastic opportunity to join a collaborative service desk team where you ll not only develop your technical skills but also have clear progression into areas such as pre-sales and project delivery. The Role As a 2nd Line IT Engineer, you ll be a key part of the helpdesk team, providing support across a broad client base. Act as a point of escalation for 2nd line technical issues Log and manage incidents and service requests via phone and email Troubleshoot and resolve issues in line with SLAs Support occasional site visits (primarily within the M25) for hardware-related issues Requirements Proven experience in a 2nd Line support role within a service desk environment Strong knowledge of Microsoft 365, Active Directory, Azure, and disaster recovery Good understanding of networking concepts, firewalls, and switches A proactive attitude with a genuine desire to learn and progress We are registered Disability Confident Employer (Level 1) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact your consultant, Zoe Chatley. Her email is (url removed) she will be happy to action your requests.

360 Sales Consultant New Business Hunter/ Business Development Manager London (Hybrid) £40,000 £45,000 base + Uncapped Commission What s In It for You? £40,000 £45,000 base salary Uncapped commission your earnings are in your control Clear career progression opportunities Ongoing training and development Private healthcare & pension Flexible / hybrid working Are you a driven new business hunter who thrives on winning new clients and closing deals? We are working with a London-based IT services and consultancy business , founded in 2017, specialising in networking, infrastructure, and cybersecurity solutions . What they do At a simple level, they help organisations design, build, and manage their IT infrastructure and networks so they run faster, safer, and more efficiently. This business is growing and we re looking for an ambitious, energetic sales professional to take ownership of the full sales cycle, drive new business, and build long-term client relationships. This is your opportunity to join a forward-thinking, high-growth organisation where your impact is visible, your earnings are uncapped, and your progression is in your hands. The Role As a 360 Sales Consultant/ Business Development Manager, you ll take full ownership of the sales journey from prospecting and winning new clients to nurturing and expanding key accounts. You ll: Proactively identify and win net-new business opportunities Build and manage your own high-quality sales pipeline Deliver compelling, tailored solutions to clients Negotiate and close deals with confidence Develop long-term client relationships and drive account growth Act as a trusted advisor to your customers This is a true hunter role , ideal for someone who loves the chase but also understands the value of building lasting partnerships. What We re Looking For We are looking for someone with proven success in a 360 sales role (new business + account growth) within the IT sales channel, you may have worked for an IT MSP or an IT Reseller A genuine hunter mentality with strong closing ability Highly motivated, energetic, and target-driven Confident communicator with strong negotiation skills Resilient, proactive, and commercially focused Ready to Hunt? If you re ambitious, driven, and ready to make your mark, we want to hear from you. We are registered Disability Confident Employer (Level 1) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact your consultant, Zoe Chatley. Her email is (url removed) she will be happy to action your requests.

Job Title: Solutions Architect Networking and Security Location: Watford, Hertfordshire (hybrid / some remote flexibility) Department: Sales / Pre-Sales Solutions Salary: £Highly Competitive Role Overview We are seeking an experienced Networking & Security Solutions Architect to support our growth and strengthen our solutions capability. The ideal candidate is customer-facing, technically strong, and experienced in architecting and presenting networking and security solutions from vendors such as Cisco, Aruba, Fortinet, and Juniper . This role works closely with the internal sales team, acting as the go-to technical expert and trusted advisor during the sales cycle. Key Responsibilities Pre-Sales & Solution Design Partner with sales to understand customer requirements and translate them into robust networking and security architectures. Produce high-quality solution proposals, technical designs, and RFP/RFI responses. Conduct technical discovery workshops, demonstrations, and proof-of-concepts for key stakeholders. Vendor Engagement & Product Expertise Maintain deep technical expertise across key vendor technologies (Cisco, Aruba, Fortinet, Juniper) and stay up to date with new releases, features, and best practices. Leverage vendor resources, certifications, and relationships to strengthen solution positioning. Customer Interaction & Presentations Serve as the primary technical presenter in customer meetings, articulating value propositions and addressing technical concerns. Build strong relationships with customer stakeholders through expert guidance and trusted consultative engagement. Internal Enablement Act as the internal solutions expert for networking and security, supporting account managers and sales with product knowledge, competitive positioning, and objection handling. Provide training and knowledge sharing to the sales team to enhance technical confidence and solution understanding. About You: Skills & Qualifications: Networking and Security Solutions Architect We are looking for a proven experience in a presales/solutions architect role within a technology reseller or vendor-aligned environment. Strong hands-on knowledge and real-world experience with networking and security solutions from Cisco, Aruba, Fortinet, and Juniper. Understanding of SD-WAN, network segmentation, firewall architectures, VPN/remote access, Wi-Fi design, and secure access technologies. Sales & Communication Comfortable in customer-facing environments, with excellent presentation and communication skills. Ability to distil complex technical concepts into clear business value for technical and non-technical stakeholders. Certifications (desirable) CCNP / CCIE, Aruba (ACMP / ACSP), Fortinet (NSE certifications), Juniper (JNCIP / JNCIE) or equivalent. Personal Attributes Team player with a proactive, solutions-oriented mindset. Excellent organisational skills, with the ability to multi-task and prioritise under pressure. Strong customer empathy and commitment to delivering exceptional experiences.

Job title: Inside Sales Representative Location: Nottingham or St Albans Salary: £26,000 £30,000 + £6,000 commission Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program About the Role Are you ready to accelerate your career in tech sales? As an Inside Sales Representative at XMA, you ll be at the heart of our growth strategy - engaging clients, managing accounts, and driving revenue through phone, email, and digital platforms. No face-to-face meetings required - just your ability to build trust, educate, and advise in a fast-moving IT landscape. You ll work closely with vendors and distributors, delivering a polished, customer-centric experience while identifying new opportunities and guiding clients toward tailored solutions. Established in the 80 s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we re an independent UK company with full geographic coverage and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt, and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. Key Responsibilities: Inside Sales Representative Customer Engagement: Respond to inbound enquiries, conduct cadence meetings, and build strong stakeholder relationships. Proactive Sales: Drive new business through outreach, upselling, and vendor engagement. Sales Operations: Manage quoting, order processing (especially over £2,500), and ensure 95% quote-to-order conversion. Reporting: Maintain accurate CRM records and support BI-integrated reporting. Collaboration: Work cross-functionally with procurement, technical, and sales teams. Strategic Input: Stay informed on market trends and represent XMA professionally at events. What We re Looking For: Inside Sales Representative Essential: Level 3 qualifications (A-levels or equivalent) including English and Maths Proven success in sales and target-driven environments Strong communication and relationship-building skills Comfortable with lead qualification, outbound calls, and closing deals Familiarity with IT products (such as cloud services, networking, cybersecurity or hardware/software solutions) and sales processes Desirable: Degree in Business, Marketing, or IT Experience with VARs/MSPs and IT distribution models CRM proficiency and consultative selling skills Diagnosing client pain points and aligning solutions We re proud to be recognised as a Disability Confident Level 3 Employer the highest level in the UK Government s scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role. We are registered Disability Confident Employer (Level 3) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is (url removed), we will be happy to action your requests.

JOB TITLE : Demand and Supply Planner Location: Kings Langley- Hybrid SALARY: £40,000-£45,000 BENEFITS: 10% Bonus, Healthcare, Pension, 25 days holiday We are one of the world s leading consumer electronics accessories and peripherals manufacturers. Based in Kings Langley, we are growing and now on the lookout for a Demand and Supply Planner. The role will see you responsible for the management and maintenance of the end-to-end planning for the EMEA business. Focusing on the strategic demand plan to drive the correct inventory signals for optimal supply to our EMEA customer base for your allocated Product Group Category. LOCATION: Kings Langley- 2-3 days a week About the role: Demand and Supply Planner You ll be primarily responsible for forecasting Demand requirements through sell-through analytics, customer forecast reviews, and channel inventory alignment. Managing the demand signals through analytics and collaborative reviews to ensure the forecasts are correct for the business. In addition, you ll be responsible for, but not limited to: - Working collaboratively with key stakeholders to define NPI launches, plan to united transition plan, and adjust forecasts to align to the agreed plans. Analysing market trends and commercial impacts to recommend demand plans to the Sales Leads. Participating fully in the EMEA S&OP (Sales and Operations Planning) process owning the forecasted demand for your responsible business units, while identifying opportunities to improve KPIs and improving the EMEA Supply Chain process and systems. Working closely with the BU leads, managing the demand signals of NPI launches and transitions to ensure the demand and cannibalization risks are being proactively communicated to key stakeholders for collaborative resolution. Executing appropriate purchase orders to maintain the demand signal you ve applied in the system. Prioritise tasks to meet critical business deadlines is essential About you: Demand and Supply Planner You must have proven ability to build, manage and maintain excellent relations with both internal and external stakeholders, and customers, while driving collaboration and maintaining high business performance. In addition, you will also have the following skills and experience: - Flexible and able to adapt quickly into a fast-paced environment Previous experience in Demand and Supply Planning with a minimum three years experience Solid organizational, analytical, and interpersonal skills including strong verbal and written communication skills Experience in Demand & Supply Planning tools, such as Oracle Cloud Planning Effective problem solving and analytical skills Mastery in communication to a wide range of stakeholders at varying levels Experience with an ERP system preferably Oracle We are registered Disability Confident Employer (Level 1) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact your consultant, Zoe Chatley. Her email is (url removed) she will be happy to action your requests.