AV Programmer Location East Midlands / North / South with some Hybrid working in line with role requirements Salary Package Competitive salary, large company benefits, a broad flexible benefits scheme + more Working Hours 9.00 am - 5.30 pm, Monday - Friday Overview Our client is seeking an experienced AV Programmer to join a well-established and growing organisation delivering high-quality audio-visual solutions. This is a great opportunity to secure long-term career stability and progression within a respected business that invests in its people, training, and professional development. We are proud to be supporting our client with this opportunity. Role Purpose The primary purpose of this role is to contribute to the successful delivery of AV installation projects by providing expert programming of integrated audio and video control systems. Working as a key member of the installation team, the AV Programmer will be responsible for developing, implementing, and testing bespoke control solutions to ensure seamless operation of AV equipment. This includes configuring and programming devices such as displays, audio processors, switchers, and control interfaces using platforms including Crestron, AMX, and Extron. The role requires a high level of technical proficiency, attention to detail, and a commitment to delivering reliable, intuitive systems that meet project specifications and enhance the end-user experience. Key Responsibilities Develop and write AV control code using AMX, Crestron, and/or Extron programming languages Program bespoke control systems tailored to project and client requirements Load compiled code onto completed AV systems and perform comprehensive functionality testing Upload source and compiled code to internal repositories for version control and documentation Diagnose and resolve system issues efficiently and effectively Collaborate with colleagues and third-party vendors to ensure seamless project delivery and customer satisfaction Maintain high standards of quality when working independently or as part of a team Demonstrate a positive, proactive approach to meeting and exceeding expectations Communicate clearly and professionally, both verbally and in writing Attend training courses to remain up to date with emerging technologies and solutions Skills and Experience Strong background delivering solutions for corporate and/or government clients Experience working collaboratively within multi-disciplinary project teams Familiarity with integrating AV systems into wider IT environments Ability to liaise confidently with senior-level clients, consultants, and project stakeholders Willingness to travel to client sites and project locations as required
06/05/2026
Full time
AV Programmer Location East Midlands / North / South with some Hybrid working in line with role requirements Salary Package Competitive salary, large company benefits, a broad flexible benefits scheme + more Working Hours 9.00 am - 5.30 pm, Monday - Friday Overview Our client is seeking an experienced AV Programmer to join a well-established and growing organisation delivering high-quality audio-visual solutions. This is a great opportunity to secure long-term career stability and progression within a respected business that invests in its people, training, and professional development. We are proud to be supporting our client with this opportunity. Role Purpose The primary purpose of this role is to contribute to the successful delivery of AV installation projects by providing expert programming of integrated audio and video control systems. Working as a key member of the installation team, the AV Programmer will be responsible for developing, implementing, and testing bespoke control solutions to ensure seamless operation of AV equipment. This includes configuring and programming devices such as displays, audio processors, switchers, and control interfaces using platforms including Crestron, AMX, and Extron. The role requires a high level of technical proficiency, attention to detail, and a commitment to delivering reliable, intuitive systems that meet project specifications and enhance the end-user experience. Key Responsibilities Develop and write AV control code using AMX, Crestron, and/or Extron programming languages Program bespoke control systems tailored to project and client requirements Load compiled code onto completed AV systems and perform comprehensive functionality testing Upload source and compiled code to internal repositories for version control and documentation Diagnose and resolve system issues efficiently and effectively Collaborate with colleagues and third-party vendors to ensure seamless project delivery and customer satisfaction Maintain high standards of quality when working independently or as part of a team Demonstrate a positive, proactive approach to meeting and exceeding expectations Communicate clearly and professionally, both verbally and in writing Attend training courses to remain up to date with emerging technologies and solutions Skills and Experience Strong background delivering solutions for corporate and/or government clients Experience working collaboratively within multi-disciplinary project teams Familiarity with integrating AV systems into wider IT environments Ability to liaise confidently with senior-level clients, consultants, and project stakeholders Willingness to travel to client sites and project locations as required
AV Installation Engineer Location South of England (field-based role requiring travel across South East & South West regions) Salary Package Competitive salary plus large company benefits, a broad flexible benefits scheme, and two paid volunteering days per year Working Hours 9.00 am - 5.30 pm, Monday - Friday Overview Our client is looking for an Installation Engineer to join a well-established and growing organisation delivering high-quality audio-visual solutions. This is a great opportunity to secure long-term career stability and progression within a respected business that invests in its people, training, and development. We are proud to be supporting our client with this opportunity. This is a field-based role covering client sites across the South of England, including both the South East and South West, depending on project requirements. Role Purpose The Audio-Visual Installation Engineer is responsible for the installation of audio-visual systems across customer environments. This role requires hands-on installation experience, strong attention to detail, and the ability to work effectively with internal teams and subcontractors to deliver high-quality AV solutions. Key Responsibilities Install a variety of AV equipment including projectors, screens, speakers, microphones, video conferencing systems, and control systems Ensure all equipment is installed in line with manufacturer specifications and internal quality standards Read and work from elevation drawings, schematic diagrams, and blueprints Adhere to all health and safety protocols during installations Ensure compliance with company policies and procedures Maintain company vehicle checks and servicing requirements Ensure personal PPE and tools are safe, maintained, and replaced where required Work collaboratively with colleagues and subcontractors on site Participate in training programmes and ongoing professional development Skills and Experience Proven experience in AV installations Ability to interpret and work from technical drawings and schematics Basic fault-finding and problem-solving skills Strong communication and interpersonal skills Ability to work independently and as part of a team Full UK driving licence and willingness to travel extensively across the South of England
06/05/2026
Full time
AV Installation Engineer Location South of England (field-based role requiring travel across South East & South West regions) Salary Package Competitive salary plus large company benefits, a broad flexible benefits scheme, and two paid volunteering days per year Working Hours 9.00 am - 5.30 pm, Monday - Friday Overview Our client is looking for an Installation Engineer to join a well-established and growing organisation delivering high-quality audio-visual solutions. This is a great opportunity to secure long-term career stability and progression within a respected business that invests in its people, training, and development. We are proud to be supporting our client with this opportunity. This is a field-based role covering client sites across the South of England, including both the South East and South West, depending on project requirements. Role Purpose The Audio-Visual Installation Engineer is responsible for the installation of audio-visual systems across customer environments. This role requires hands-on installation experience, strong attention to detail, and the ability to work effectively with internal teams and subcontractors to deliver high-quality AV solutions. Key Responsibilities Install a variety of AV equipment including projectors, screens, speakers, microphones, video conferencing systems, and control systems Ensure all equipment is installed in line with manufacturer specifications and internal quality standards Read and work from elevation drawings, schematic diagrams, and blueprints Adhere to all health and safety protocols during installations Ensure compliance with company policies and procedures Maintain company vehicle checks and servicing requirements Ensure personal PPE and tools are safe, maintained, and replaced where required Work collaboratively with colleagues and subcontractors on site Participate in training programmes and ongoing professional development Skills and Experience Proven experience in AV installations Ability to interpret and work from technical drawings and schematics Basic fault-finding and problem-solving skills Strong communication and interpersonal skills Ability to work independently and as part of a team Full UK driving licence and willingness to travel extensively across the South of England
Senior IT Field Engineer Belfast Role Purpose: To attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services to a wide range of customers. Key Responsibilities: Undertake advanced diagnostics, repair, and replacement of PCs, laptops, printers, servers, relevant network support, retail equipment, and associated peripherals Complete customer rebuilds and configuration to desk Assist other engineers in the delivery of service to our client's customers Cover site roles where required due to planned or unplanned absence Achieve the dynamic KPI targets set for the role Communicate with Call Administration teams and the Field Delivery Manager throughout the day to effectively manage all call details in real time and gain full understanding of the customer's SLA requirements Utilise a mobile device to check and update allocated calls in a timely manner to achieve required commit times, and reflect actual work done in real time through accurate and quality updates. This also includes completing any part movements and RMA generation Deliver IMAC projects with minimal supervision and take the lead when required Embrace and train on new technologies, maintaining the skills and knowledge required to perform the role to the required standard Carry out any other reasonable requests from line management Participate in 24/7 coverage via a rota system Work a reasonable amount of overtime when required Practice 'Quick Win' processes Act as a mentor to other engineers as needed Comply with management system policies, company policies and guidelines, and take responsibility for health and safety in the workplace Maintain company assets in good working order and general condition Be familiar with customer policies and processes where applicable Skills and Experience: Must always be professional and presentable Must hold a full UK driving licence Excellent customer-facing skills Self-motivated with strong organisational skills and ability to work unsupervised Possession of, or ability to obtain, relevant technical certifications CompTIA A+, CompTIA Server+ qualifications (or equivalent knowledge/experience) are required Ability to work at height and perform varied manual handling activities Demonstrates positive behaviours that support team productivity High standard of communication and interpersonal skills to support colleagues and team members
05/05/2026
Full time
Senior IT Field Engineer Belfast Role Purpose: To attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services to a wide range of customers. Key Responsibilities: Undertake advanced diagnostics, repair, and replacement of PCs, laptops, printers, servers, relevant network support, retail equipment, and associated peripherals Complete customer rebuilds and configuration to desk Assist other engineers in the delivery of service to our client's customers Cover site roles where required due to planned or unplanned absence Achieve the dynamic KPI targets set for the role Communicate with Call Administration teams and the Field Delivery Manager throughout the day to effectively manage all call details in real time and gain full understanding of the customer's SLA requirements Utilise a mobile device to check and update allocated calls in a timely manner to achieve required commit times, and reflect actual work done in real time through accurate and quality updates. This also includes completing any part movements and RMA generation Deliver IMAC projects with minimal supervision and take the lead when required Embrace and train on new technologies, maintaining the skills and knowledge required to perform the role to the required standard Carry out any other reasonable requests from line management Participate in 24/7 coverage via a rota system Work a reasonable amount of overtime when required Practice 'Quick Win' processes Act as a mentor to other engineers as needed Comply with management system policies, company policies and guidelines, and take responsibility for health and safety in the workplace Maintain company assets in good working order and general condition Be familiar with customer policies and processes where applicable Skills and Experience: Must always be professional and presentable Must hold a full UK driving licence Excellent customer-facing skills Self-motivated with strong organisational skills and ability to work unsupervised Possession of, or ability to obtain, relevant technical certifications CompTIA A+, CompTIA Server+ qualifications (or equivalent knowledge/experience) are required Ability to work at height and perform varied manual handling activities Demonstrates positive behaviours that support team productivity High standard of communication and interpersonal skills to support colleagues and team members
Job Title: Distributed Field Support Engineer Location: Glasgow / surrounding areas Salary: D.O.E Key responsibilities: Diagnose, repair, and replace PCs, laptops, printers, servers, retail equipment, and associated peripherals. Perform desk-side support for our clients as requested. Assist other engineers in delivering services to our customers. Cover site roles as required due to planned or unplanned absence. Carry out any other reasonable request from your line management. Perform customer rebuilds and configuration at the desk. Undertake AV repairs and printer repairs. Carry out IMAC projects with minimal supervision. May be required to train on new technologies, such as AV or Cisco. Comply with management system policies, company policies & guidelines, and take responsibility for health & safety in the workplace. Maintain a professional and presentable appearance at all times. Must hold a full UK manual driving licence where required for the role. Respond promptly to any information requests from your line management. Be familiar with customer policies and processes, where applicable. Be approachable and open to training requirements related to the role. Maintain the skills and knowledge necessary to perform the role to the required standard. Embrace new technologies and adapt to change. Ensure company assets are kept in good working order and general condition. Skills and experience: Operation knowledge of PCs, laptops, printers, and associated peripherals. Familiarity with key client-specific procedures. Trained in desktop, laptop, printer, and server maintenance. Extensive knowledge of common software products. Experience with AV systems. Strong customer-facing skills. BPSS (Baseline Personnel Security Standard) clearance. SC Clearance
02/10/2025
Full time
Job Title: Distributed Field Support Engineer Location: Glasgow / surrounding areas Salary: D.O.E Key responsibilities: Diagnose, repair, and replace PCs, laptops, printers, servers, retail equipment, and associated peripherals. Perform desk-side support for our clients as requested. Assist other engineers in delivering services to our customers. Cover site roles as required due to planned or unplanned absence. Carry out any other reasonable request from your line management. Perform customer rebuilds and configuration at the desk. Undertake AV repairs and printer repairs. Carry out IMAC projects with minimal supervision. May be required to train on new technologies, such as AV or Cisco. Comply with management system policies, company policies & guidelines, and take responsibility for health & safety in the workplace. Maintain a professional and presentable appearance at all times. Must hold a full UK manual driving licence where required for the role. Respond promptly to any information requests from your line management. Be familiar with customer policies and processes, where applicable. Be approachable and open to training requirements related to the role. Maintain the skills and knowledge necessary to perform the role to the required standard. Embrace new technologies and adapt to change. Ensure company assets are kept in good working order and general condition. Skills and experience: Operation knowledge of PCs, laptops, printers, and associated peripherals. Familiarity with key client-specific procedures. Trained in desktop, laptop, printer, and server maintenance. Extensive knowledge of common software products. Experience with AV systems. Strong customer-facing skills. BPSS (Baseline Personnel Security Standard) clearance. SC Clearance
Role: Senior IT Field Delivery Engineer Location: Field-based covering different areas (Dundee and surrounding areas, Perth and nearby locations, Inchture & Abernyte) Role purpose: To attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services to a wide range of customers. Security clearance will be required for this role. Key responsibilities: Will be required to undertake advanced diagnostics, repair, and replace PCs, Laptops, Printers, Servers, relevant network support, retail equipment, and associated peripherals. Complete customer rebuilds and configuration to desk. Assist other engineers in the delivery of service to our customers. Cover site roles where required due to planned or unplanned absence. Achieve the dynamic KPI targets set for your role. Communicate with Call Administration teams and the Field Delivery Manager throughout the day to effectively manage all call details real-time and gain a full understanding of the customer's SLA requirements. Utilise a mobile device to check and update allocated calls in a timely manner to achieve required commit time and reflect actual work done in real-time by way of accurate and quality updates. This will also include the completion of any part movements and RMA generation. Will be able to carry out IMAC projects with little supervision and lead as and when required. Will embrace and train on any new technologies and maintain the skills and knowledge required to perform the role to the required standard. Carry out any other reasonable request from your line management. Participate in 24/7 coverage via a rota system. Work a certain amount of overtime when required to do so. Practice 'Quick Win' processes. Act as a mentor to other engineers when required. Be compliant with management system policies, company policies & guidelines, and take responsibility for health & safety in the workplace. Will maintain company assets to keep them in good working order and good general condition. Be familiar with customer policies and processes where applicable. Skills and experience: Must always be professional and presentable. Must have a full UK driving licence. Must have excellent customer-facing skills. Will be required to be self-motivated with good organisational skills and can work unsupervised. Must possess or can obtain relevant technical certifications. Must possess at least the CompTIA A+, CompTIA Server+ qualifications, or have the equivalent knowledge/experience. Must possess the ability to work at height and undertake varied manual handling activities. Will display positive behaviours that support team productivity. Must have a high standard of communication and interpersonal skills to support colleagues and team members.
02/10/2025
Full time
Role: Senior IT Field Delivery Engineer Location: Field-based covering different areas (Dundee and surrounding areas, Perth and nearby locations, Inchture & Abernyte) Role purpose: To attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services to a wide range of customers. Security clearance will be required for this role. Key responsibilities: Will be required to undertake advanced diagnostics, repair, and replace PCs, Laptops, Printers, Servers, relevant network support, retail equipment, and associated peripherals. Complete customer rebuilds and configuration to desk. Assist other engineers in the delivery of service to our customers. Cover site roles where required due to planned or unplanned absence. Achieve the dynamic KPI targets set for your role. Communicate with Call Administration teams and the Field Delivery Manager throughout the day to effectively manage all call details real-time and gain a full understanding of the customer's SLA requirements. Utilise a mobile device to check and update allocated calls in a timely manner to achieve required commit time and reflect actual work done in real-time by way of accurate and quality updates. This will also include the completion of any part movements and RMA generation. Will be able to carry out IMAC projects with little supervision and lead as and when required. Will embrace and train on any new technologies and maintain the skills and knowledge required to perform the role to the required standard. Carry out any other reasonable request from your line management. Participate in 24/7 coverage via a rota system. Work a certain amount of overtime when required to do so. Practice 'Quick Win' processes. Act as a mentor to other engineers when required. Be compliant with management system policies, company policies & guidelines, and take responsibility for health & safety in the workplace. Will maintain company assets to keep them in good working order and good general condition. Be familiar with customer policies and processes where applicable. Skills and experience: Must always be professional and presentable. Must have a full UK driving licence. Must have excellent customer-facing skills. Will be required to be self-motivated with good organisational skills and can work unsupervised. Must possess or can obtain relevant technical certifications. Must possess at least the CompTIA A+, CompTIA Server+ qualifications, or have the equivalent knowledge/experience. Must possess the ability to work at height and undertake varied manual handling activities. Will display positive behaviours that support team productivity. Must have a high standard of communication and interpersonal skills to support colleagues and team members.