AV Collaboration Project Manager Locations: London, Birmingham, Bracknell Working Pattern: Hybrid model combining office presence with home working Hours: Monday to Friday, 9:00 am-5:30 pm Salary Range: £40,000-£45,000 plus comprehensive corporate benefits, a wide-ranging flexible benefits package, and two paid volunteering days each year Interview Stages: Two-phase selection process About the Opportunity This position focuses on delivering collaboration-led projects from initial planning through to final completion. The role requires engagement with a wide range of stakeholders and full oversight of project governance, ensuring outcomes align with customer expectations and project scope. Candidates will need to either hold, or be willing to obtain, the relevant security clearance. Key Responsibilities 1. Project Planning & Coordination Organise and drive the end-to-end delivery of collaboration initiatives, incorporating procurement, installation and testing activities for AV systems across event and corporate settings. Define project scope, objectives and success criteria, ensuring delivery is on time, within budget and in line with customer satisfaction. 2. Stakeholder Management Act as the central point of communication for internal teams and external clients throughout the full lifecycle. Manage expectations, ensure clarity of deliverables and maintain alignment with client requirements and technical specifications. 3. Budget Management Create, oversee and manage project budgets, ensuring resources are deployed appropriately and financial controls are maintained throughout delivery. 4. Team Leadership & Collaboration Coordinate and lead multidisciplinary groups including engineers, designers, suppliers and contractors, ensuring workstreams progress cohesively and communication remains consistent. 5. Timeline Management Produce detailed project schedules, monitor ongoing progress and adapt timelines where required to keep activity aligned with deadlines and key milestones. 6. Documentation & Reporting Maintain comprehensive project documentation such as Statements of Work, change orders, schedules and progress updates in accordance with standard governance requirements. Provide routine reporting to senior leaders and customer contacts. 7. Compliance & Safety Ensure all activities remain compliant with relevant legislation, industry frameworks and safety procedures. Skills & Experience PRINCE2 certification desirable; training will be provided if required. Demonstrated enthusiasm for growing and developing within a Project Management career path. Ability to handle several concurrent projects, manage priorities effectively and oversee resource allocation. Strong written and spoken communication abilities with confidence engaging clients, suppliers and internal teams. Understanding or awareness of AV technologies is advantageous. Genuine interest in learning and expanding competence in project delivery roles.
08/12/2025
Full time
AV Collaboration Project Manager Locations: London, Birmingham, Bracknell Working Pattern: Hybrid model combining office presence with home working Hours: Monday to Friday, 9:00 am-5:30 pm Salary Range: £40,000-£45,000 plus comprehensive corporate benefits, a wide-ranging flexible benefits package, and two paid volunteering days each year Interview Stages: Two-phase selection process About the Opportunity This position focuses on delivering collaboration-led projects from initial planning through to final completion. The role requires engagement with a wide range of stakeholders and full oversight of project governance, ensuring outcomes align with customer expectations and project scope. Candidates will need to either hold, or be willing to obtain, the relevant security clearance. Key Responsibilities 1. Project Planning & Coordination Organise and drive the end-to-end delivery of collaboration initiatives, incorporating procurement, installation and testing activities for AV systems across event and corporate settings. Define project scope, objectives and success criteria, ensuring delivery is on time, within budget and in line with customer satisfaction. 2. Stakeholder Management Act as the central point of communication for internal teams and external clients throughout the full lifecycle. Manage expectations, ensure clarity of deliverables and maintain alignment with client requirements and technical specifications. 3. Budget Management Create, oversee and manage project budgets, ensuring resources are deployed appropriately and financial controls are maintained throughout delivery. 4. Team Leadership & Collaboration Coordinate and lead multidisciplinary groups including engineers, designers, suppliers and contractors, ensuring workstreams progress cohesively and communication remains consistent. 5. Timeline Management Produce detailed project schedules, monitor ongoing progress and adapt timelines where required to keep activity aligned with deadlines and key milestones. 6. Documentation & Reporting Maintain comprehensive project documentation such as Statements of Work, change orders, schedules and progress updates in accordance with standard governance requirements. Provide routine reporting to senior leaders and customer contacts. 7. Compliance & Safety Ensure all activities remain compliant with relevant legislation, industry frameworks and safety procedures. Skills & Experience PRINCE2 certification desirable; training will be provided if required. Demonstrated enthusiasm for growing and developing within a Project Management career path. Ability to handle several concurrent projects, manage priorities effectively and oversee resource allocation. Strong written and spoken communication abilities with confidence engaging clients, suppliers and internal teams. Understanding or awareness of AV technologies is advantageous. Genuine interest in learning and expanding competence in project delivery roles.
Job Title: Distributed Field Support Engineer Location: Glasgow / surrounding areas Salary: D.O.E Key responsibilities: Diagnose, repair, and replace PCs, laptops, printers, servers, retail equipment, and associated peripherals. Perform desk-side support for our clients as requested. Assist other engineers in delivering services to our customers. Cover site roles as required due to planned or unplanned absence. Carry out any other reasonable request from your line management. Perform customer rebuilds and configuration at the desk. Undertake AV repairs and printer repairs. Carry out IMAC projects with minimal supervision. May be required to train on new technologies, such as AV or Cisco. Comply with management system policies, company policies & guidelines, and take responsibility for health & safety in the workplace. Maintain a professional and presentable appearance at all times. Must hold a full UK manual driving licence where required for the role. Respond promptly to any information requests from your line management. Be familiar with customer policies and processes, where applicable. Be approachable and open to training requirements related to the role. Maintain the skills and knowledge necessary to perform the role to the required standard. Embrace new technologies and adapt to change. Ensure company assets are kept in good working order and general condition. Skills and experience: Operation knowledge of PCs, laptops, printers, and associated peripherals. Familiarity with key client-specific procedures. Trained in desktop, laptop, printer, and server maintenance. Extensive knowledge of common software products. Experience with AV systems. Strong customer-facing skills. BPSS (Baseline Personnel Security Standard) clearance. SC Clearance
02/10/2025
Full time
Job Title: Distributed Field Support Engineer Location: Glasgow / surrounding areas Salary: D.O.E Key responsibilities: Diagnose, repair, and replace PCs, laptops, printers, servers, retail equipment, and associated peripherals. Perform desk-side support for our clients as requested. Assist other engineers in delivering services to our customers. Cover site roles as required due to planned or unplanned absence. Carry out any other reasonable request from your line management. Perform customer rebuilds and configuration at the desk. Undertake AV repairs and printer repairs. Carry out IMAC projects with minimal supervision. May be required to train on new technologies, such as AV or Cisco. Comply with management system policies, company policies & guidelines, and take responsibility for health & safety in the workplace. Maintain a professional and presentable appearance at all times. Must hold a full UK manual driving licence where required for the role. Respond promptly to any information requests from your line management. Be familiar with customer policies and processes, where applicable. Be approachable and open to training requirements related to the role. Maintain the skills and knowledge necessary to perform the role to the required standard. Embrace new technologies and adapt to change. Ensure company assets are kept in good working order and general condition. Skills and experience: Operation knowledge of PCs, laptops, printers, and associated peripherals. Familiarity with key client-specific procedures. Trained in desktop, laptop, printer, and server maintenance. Extensive knowledge of common software products. Experience with AV systems. Strong customer-facing skills. BPSS (Baseline Personnel Security Standard) clearance. SC Clearance
Role: Senior IT Field Delivery Engineer Location: Field-based covering different areas (Dundee and surrounding areas, Perth and nearby locations, Inchture & Abernyte) Role purpose: To attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services to a wide range of customers. Security clearance will be required for this role. Key responsibilities: Will be required to undertake advanced diagnostics, repair, and replace PCs, Laptops, Printers, Servers, relevant network support, retail equipment, and associated peripherals. Complete customer rebuilds and configuration to desk. Assist other engineers in the delivery of service to our customers. Cover site roles where required due to planned or unplanned absence. Achieve the dynamic KPI targets set for your role. Communicate with Call Administration teams and the Field Delivery Manager throughout the day to effectively manage all call details real-time and gain a full understanding of the customer's SLA requirements. Utilise a mobile device to check and update allocated calls in a timely manner to achieve required commit time and reflect actual work done in real-time by way of accurate and quality updates. This will also include the completion of any part movements and RMA generation. Will be able to carry out IMAC projects with little supervision and lead as and when required. Will embrace and train on any new technologies and maintain the skills and knowledge required to perform the role to the required standard. Carry out any other reasonable request from your line management. Participate in 24/7 coverage via a rota system. Work a certain amount of overtime when required to do so. Practice 'Quick Win' processes. Act as a mentor to other engineers when required. Be compliant with management system policies, company policies & guidelines, and take responsibility for health & safety in the workplace. Will maintain company assets to keep them in good working order and good general condition. Be familiar with customer policies and processes where applicable. Skills and experience: Must always be professional and presentable. Must have a full UK driving licence. Must have excellent customer-facing skills. Will be required to be self-motivated with good organisational skills and can work unsupervised. Must possess or can obtain relevant technical certifications. Must possess at least the CompTIA A+, CompTIA Server+ qualifications, or have the equivalent knowledge/experience. Must possess the ability to work at height and undertake varied manual handling activities. Will display positive behaviours that support team productivity. Must have a high standard of communication and interpersonal skills to support colleagues and team members.
02/10/2025
Full time
Role: Senior IT Field Delivery Engineer Location: Field-based covering different areas (Dundee and surrounding areas, Perth and nearby locations, Inchture & Abernyte) Role purpose: To attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services to a wide range of customers. Security clearance will be required for this role. Key responsibilities: Will be required to undertake advanced diagnostics, repair, and replace PCs, Laptops, Printers, Servers, relevant network support, retail equipment, and associated peripherals. Complete customer rebuilds and configuration to desk. Assist other engineers in the delivery of service to our customers. Cover site roles where required due to planned or unplanned absence. Achieve the dynamic KPI targets set for your role. Communicate with Call Administration teams and the Field Delivery Manager throughout the day to effectively manage all call details real-time and gain a full understanding of the customer's SLA requirements. Utilise a mobile device to check and update allocated calls in a timely manner to achieve required commit time and reflect actual work done in real-time by way of accurate and quality updates. This will also include the completion of any part movements and RMA generation. Will be able to carry out IMAC projects with little supervision and lead as and when required. Will embrace and train on any new technologies and maintain the skills and knowledge required to perform the role to the required standard. Carry out any other reasonable request from your line management. Participate in 24/7 coverage via a rota system. Work a certain amount of overtime when required to do so. Practice 'Quick Win' processes. Act as a mentor to other engineers when required. Be compliant with management system policies, company policies & guidelines, and take responsibility for health & safety in the workplace. Will maintain company assets to keep them in good working order and good general condition. Be familiar with customer policies and processes where applicable. Skills and experience: Must always be professional and presentable. Must have a full UK driving licence. Must have excellent customer-facing skills. Will be required to be self-motivated with good organisational skills and can work unsupervised. Must possess or can obtain relevant technical certifications. Must possess at least the CompTIA A+, CompTIA Server+ qualifications, or have the equivalent knowledge/experience. Must possess the ability to work at height and undertake varied manual handling activities. Will display positive behaviours that support team productivity. Must have a high standard of communication and interpersonal skills to support colleagues and team members.
