Stratospherec Ltd

10 job(s) at Stratospherec Ltd

Stratospherec Ltd Whiteley, Hampshire
27/01/2026
Full time
1st Line / 2nd Line Support Analyst Top UK Fintech Systems company Whiteley, Hampshire We are recruiting for a 1st / 2nd Line Support Analyst for a forward-thinking Fintech Software company providing world class Payments solutions for Retail, Commercial and Hospitality businesses here in the UK and abroad. The 1st / 2nd Line Support Analyst will ideally have worked in a helpdesk environment to provide support to internal teams on their Software & Hardware solutions and will also work with customers in the UK and around the world on tech issues with their software platform. This is a Uk offices hours role but there will be a need to work on a support rota for 1 week in every 4. The role is based in their Whiteley Operations centre Salary to £30k to 34k per annum and 5 days per week in office. The job role includes: Dealing with helpdesk tickets and enquiries submitted by email alongside answering Live Chat enquires, you will be the first point of contact for customers seeking technical or troubleshooting assistance Updating and maintaining products, users, passwords and other data for their fully managed clients Providing 2nd line technical support on Software Servers, Desktop PCs, Networks and email servers. Handle complex, technical troubleshooting requiring, in-depth knowledge. Assists with server maintenance, networking, and system administration. Escalating Tickets to 3rd Line Support when appropriate Running software and security updates remotely on Windows based systems. General support admin tasks as required including updating and maintaining their internal knowledge base and customer wiki Documents technical fixe in the ticketing system to build a knowledge base. Skills and Experience: Windows Server / MS Office / Office 365 experience Knowledge of Operating Systems in Windows and Linux would be useful Knowledge of Active Directory and MS Exchange would be useful Knowledge of any of the following Intune, Zabbix monitoring, Solarwinds & Networking would be beneficial but not essential Strong communication skills Strong Written and documentation skills Enjoys dealing with customer or user issues Organised and self -motivated. Be a problem solver and able to think outside the box to work through user or customer issues Benefits Competitive salary Holiday allowance is 25 days a year (plus bank holiday) Strong career progression opportunities Opportunity to earn overtime and on call rota Excellent pension scheme and employee benefits programme If this role is of interest, then please send your CV for immediate interview
Stratospherec Ltd Horsham, Sussex
21/01/2026
Full time
Product Manager SOC Analyst or SOC Specialist wishing to move into a Product Manager role. Hybrid working - Two days per week in-office in Horsham, West Sussex and 3 days remote working. Salary - £60k to £70k + excellent benefits scheme A market leading Digital Security Software provider with offices in UK, USA and Africa are looking for a SOC Specialist keen to become a Product Manager to join their UK team as they embark the development for a number of new products aimed at the SOC sector They are looking to hire a candidate with a strong background in Security Operations Centre work, who can work with their existing Product Managers and tech team to build a new SOC product for their global customer base. This role will suit a SOC specialist who is looking for a career progression move into a Product Management role. The SOC knowledge is key to this role, and they will train you on the client skills and product management skills needed for this role. This role is offered on a hybrid working basis - 2 days per week in Horsham, West Sussex and 3 days remote working This job will suit a SOC specialist who is passionate about joining a team who are building products that customers love. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll-out products that deliver the company s vision and strategy. This role will provide the right candidate with the opportunity to work on some extremely rewarding projects supporting the development of impactful SOC and Digital Security software while working with a friendly and supportive team. SOC knowledge and IT Security industry experience would be beneficial in this role. The role has a strong opportunity for growth and will play an integral role in helping shape the company s new SOC products for the future. Role Responsibilities: This role will be responsible for gathering customer requirements from Sales, Marketing, and Training teams, and defining the product roadmaps with engineering. The Product Manager will also be responsible for prioritizing customer requirements to create winning products. The primary responsibility lies in defining a clear roadmap that aligns with engineering team goals while keeping up to date on all developments essential to achieving our desired outcomes. Responsibilities will include: Provide expert SOC operational guidance to product management and engineering teams throughout the product development lifecycle Define and document detailed system-level requirements for SOC analyst tools, ensuring alignment with real-world operational needs Translate SOC analyst pain points, workflows, and use cases into actionable product features and user stories Design and validate alert prioritization algorithms, incident triage workflows, and automated playbook logic based on operational experience Collaborate with product managers to shape product strategy, roadmap priorities, and feature definitions Conduct customer discovery sessions, interviews, and workshops with SOC teams to gather requirements and validate concepts Create realistic user personas, journey maps, and workflow diagrams that represent authentic SOC analyst experiences Evaluate competitive SOC tools and industry trends to inform product differentiation and innovation opportunities Participate in proof-of-concept development to validate new features addressing critical analyst decision-making challenges Work with UX designers to ensure intuitive interfaces that match SOC analyst mental models and workflow patterns Provide technical consultation on threat detection logic, MITRE ATT&CK mapping, and security operations best practices Support go-to-market activities by creating technical content, conducting product demonstrations, and engaging with prospective customers Mentor and educate internal teams on SOC operations, threat landscapes, and analyst workflows Ensure product features align with industry frameworks (MITRE ATT&CK, NIST, ISO 27001) and SOC maturity models Customer & Pre-Sales Enablement Act as a trusted SOC and cyber defence expert in customer meetings, workshops, and solution design sessions Support pre-sales engagements by articulating operational value, use cases, and real-world applicability Deliver product demonstrations and technical briefings tailored to SOC practitioners, security leaders, and decision-makers Translate complex SOC workflows and technical concepts into clear, compelling narratives for customers and stakeholders Support go-to-market activities through technical content creation, presentations, and customer engagement Skills and Experience: Minimum 6 years of hands-on experience as a SOC Analyst, Senior SOC Analyst, or SOC Team Lead Deep understanding of end-to-end SOC operations including alert triage, incident response, threat hunting, and case management Extensive experience with SIEM platforms, security orchestration tools, and the broader SOC technology stack Strong knowledge of threat detection methodologies, alert correlation, and incident prioritization frameworks Expert-level understanding of MITRE ATT&CK framework and its practical application in SOC operations Excellent communication skills with ability to articulate complex security concepts to both technical and business audiences Desirable: Experience in Tier 2 or Tier 3 SOC roles with incident response and threat hunting responsibilities Previous involvement in SOC tool evaluation, selection, or implementation projects Familiarity with product management principles, agile methodologies, or requirements gathering processes Experience presenting to executive leadership or external stakeholders Security certifications (e.g., GCIH, GCIA, GCFA, CISSP, GMON) demonstrating advanced security operations expertise This is an opportunity for a SOC Specialist to move their career from technical to a Product Management role while performing extremely rewarding work developing meaningful Digital Security & SOC Software. The role has the strong opportunity for growth and the chance to be an important voice in shaping the company s development processes. If you want to work for a company where your work will be enjoyable and have a positive impact on society in general, then this will be a great job opportunity for you to consider. Please send your CV for immediate interview. Please note that we can only consider candidates based in the U.K and who are willing/able to travel to their office in Horsham, West Sussex for two days per week.
Stratospherec Ltd Horsham, Sussex
19/01/2026
Full time
Senior .Net Developer - Onsite in Horsham - Up to 70k I am recruiting for a fast growing UK SaaS company that produces a market-leading SaaS platform used by Finance companies across the UK and Europe. Due to the continued and rapid growth of the company and the expansion of their SaaS product suite they are looking to hire a number of developers with a background in the ASP.Net. As a Software Developer, you will play a crucial role in ensuring the quality and reliability of software products to hundreds of blue-chip finance brand companies across the UK and Europe. They are looking for a 2x Senior developers to join their team in Horsham, West Sussex. This role is onsite full-time. Tech skills C# and JavaScript skills VS Code / Visual Studio ASP.Net 4.8 and above T-SQL / SQL Server Desirable Source control (Ideally using GIT) Azure DevOps Working as a Senior Software Developer, you will receive: Very competitive salary up to 70k (depending on experience) 25 days holiday entitlement (plus all the bank holidays) Company pension scheme The ideal candidate will have the ability to be proactive, work within a team and individually. They will have good written and verbal communication skills and be able to build and maintain relationships with colleagues and external partners. If you are interested, please apply
Stratospherec Ltd Brighton, Sussex
15/01/2026
Full time
Senior Frontend Software Engineer - Hybrid in Brighton - up to 80k My client are a software company who are looking to grow their software development team in Brighton with a Senior Frontend Engineer. This role is paying up to 80k and is hybrid working 3 days a week in their offices in central Brighton and the rest is remote. They are looking for a Senior Frontend Engineer with strong technical skills in TypeScript, React and Complex UI systems. What we are looking for 7+ years of professional experience building modern web applications. Strong experience in React and TypeScript Experience designing or contributing to complex, multi-component frontend architectures. Comfort working with real-time updates, websockets, or frequently changing backend data. Strong understanding of state management (Redux, Zustand, Recoil, Jotai, or similar). Ability to write clean, maintainable, scalable code. Strong attention to detail with a product-focused mindset. Experience with AI tools (GitHub Copilot, ChatGPT, code assistants) Identify opportunities to integrate AI into the product or internal workflows. If this is of interest, please apply with your CV!
Stratospherec Ltd Whiteley, Hampshire
07/01/2026
Full time
IT Infrastructure Engineer Mostly in-office working in Whiteley, Hampshire Stratospherec are proud to be working with a fantastic UK SaaS Fintech company whose IT systems are revolutionising the UK finance, retail and commerce industries. Due to their sustained and continued growth they are looking to expand their IT Infrastructure team by hiring an Infrastructure Engineer with a strong Wintel and IT Infrastructure background. They have a number of large IT projects for the next 24 months including automating their IT Infrastructure deployments so they are looking for an experienced IT Engineer who has an interest in automation as well - no previous automation experience necessary. This role will mainly focused to in new IT project work, with some limited BAU work as well. They are looking for an Infrastructure Engineer with an interest in using automation tools to streamline infrastructure deployment, management and monitoring, combined with a background in administering and building new IT infrastructures and improvements in IT systems from previous projects is going to be vital for this role. Any background in Datacentre relocation or migration would be useful as well in this role Role Responsibilities: Infrastructure: Maintain and enhance IT infrastructure, including VMware ESXi, Microsoft Windows Server environments, and Network Monitoring and networking components. There is some minimal work supporting AWS/Linux server infrastructure as well. Ensure system reliability, scalability, and performance through proactive monitoring and automation. Maintain and improve local network environments, including Dell servers and Dell switch configurations. Strong technical expertise in Microsoft Active Directory (AD), Windows Server environments, and authentication solutions. Plan for scalability, redundancy, and high availability to support future growth. IT Security & Compliance: Ensure compliance with security and regulatory standards, including PCI DSS, Cyber Essentials+, DORA, and ISO 27001. Implement and enforce security best practices across infrastructure automation and cloud environments. Maintain accurate compliance documentation, including PCI DSS scope records and security policies. Secure high-value and high-risk data, such as cardholder (PCI) and personally identifiable information (PII). Cloud & Automation (these tools and skills will be taught): Implement and manage Infrastructure as Code (IaC) for cloud and on-premises environments. Learn how to automate configuration management, infrastructure provisioning, and application deployment. Configure and maintain authentication solutions (SSO, SAML, Entra Connect). Develop and manage automation solutions to streamline infrastructure deployment, management, and monitoring. Implement and optimize automation tools such as Azure DevOps (or other CI/CD pipelines), Terraform, Node-Red, and Packer. Deploy and manage monitoring tools (Zabbix, SolarWinds SentryOne, and other network/database monitoring solutions). Ensure secure cloud infrastructure management across Azure and AWS environments. Experience & Skills: It will be useful to have some of the following skills and experience: Strong expertise in defining, delivering, and supporting robust, resilient, and secure enterprise infrastructure. Experience with IT audits and compliance frameworks such as CIS, PCI DSS, Cyber Essentials, NIST, ISO 27001. An understanding of network security and compliance in regulated environments. Strong networking knowledge (LAN, WAN, DNS, DHCP, VPN, TCP/IP). Proficiency in firewall and load balancer technologies for secure environments. Hands-on experience with virtualization platforms (VMware, Citrix Xen) and backup solutions (Veeam or similar). Experience with monitoring tools (SolarWinds SentryOne, Zabbix etc.). Excellent problem-solving, communication, and documentation skills. Some familiarity with financial services regulations and compliance (PCI DSS, GDPR, DORA) would be useful but is not essential. Desirable (but not required) experience: Some interest in learning and using automation tools such as Azure DevOps, Terraform, Node-Red, Packer. Proven ability to secure high-value data (PCI cardholder data, PII) and implement security best practices. Scripting and automation skills (PowerShell, Python, Bash, or similar). Ability to design, implement, and maintain CI/CD pipelines for infrastructure automation. Some experience managing cloud environments (Azure, AWS). This is an exciting new role for a growing IT Infrastructure team, within a successful and growing SaaS company, so if you are looking for an exciting challenging IT Systems and automation role, then please apply with your CV for immediate interview. Please note we can only consider local candidates and with full UK Passports or settled status visas or indefinite leave to remain visas
Stratospherec Ltd Hove, Sussex
07/01/2026
Full time
Software Engineer In office in West Hove - Salary to £55k My client builds a cutting edge SaaS platform used by Bluechip / Large Enterprise clients across Europe. Their systems are complex, data driven software applications that provide real-time services that are essential to their customers successfully running their businesses. They are looking for a Software Engineer to join their team to work on their core web SaaS platform. This role will be mostly focused on back end APi software development and they are looking for Software Engineers with good understanding of formal software design patterns and coding principles as they focus on quality driven, clean code as a team. The software you would be working on consumes and transforms big datasets and provide insights into risk, cost, optimisation, and utilisation, as well as tracking, geolocation, and administration functions. The ideal Software Engineer will have 3 years plus software development experience in building APi's and ideally have worked with TypeScript or PHP in a previous role. This is a role for a Software Engineer or Developer with an engineering mindset. You will be part of a multi-disciplinary team designing and implementing design patterns, event driven architecture and serverless architecture across their SaaS platform as required. The Role This is an opportunity to be part of a Software Engineering team using the following technology: TypeScript AWS / Lambda Serverless Architecture Symfony / Laravel Step Functions OpenSearch DynamoDB ElastiCache S3 & EC2 EventBridge API Gateway CloudFormation React Coding in TypeScript, Node and PHP . Skills and Experience: You will need a solid understanding of: A minimum of 3 years commercial software development experience Object Oriented Software Development, preferably in PHP, TypeScript or Node Software Design Patterns and their implementation Ideally have experience in cloud engineering, preferably AWS or similar If this role is of interest, then please apply with your CV for immediate interview.
Stratospherec Ltd
07/01/2026
Full time
Senior DevOps Engineer / Senior Site Reliability Engineer Fully Remote working for candidates based in the UK Salary to £100k + Benefits We are looking for a Senior DevOps Engineer that has strong C# code knowledge combined with strong knowledge of DevOps tools like Kubernetes (EKS or AKS) and Azure or AWS Cloud platforms. We are looking for a DevOps Engineer with a strong understanding of C# code combined with experience of monitoring tools like DataDog, Grafana and Prometheus to join a growing global Cloud Infrastructure team supporting SaaS products. Our client are a Global Digital SaaS Software Company have a fantastic fully remote opportunity for an experienced Senior DevOps Engineer to join their UK Cloud Infrastructure team. Site Reliability Engineers at this company are responsible for keeping the SaaS products running properly. Using concepts of software and systems engineering, they work to improve the reliability of all cloud systems while keeping levels of manual work low. DevOps are expected to be experienced in software engineering principals, operational discipline, and automation. The Cloud and DevOps team work on a fully remote basis and work in conjunction with their US and Australian teams as well. This company are a market leader in Student community management software, this company s unique SaaS platform is an essential platform in the life of millions of University students across the globe. In this role, you will apply your Software Engineering experience to enhance system performance and reliability, as well as building internal systems and capabilities that eliminate manual work through automation. You'll be joining our Platforms teams with globally-dispersed Site Reliability and Platform Engineers in a "follow the sun" model to operate our products on a multi-region cloud platform. Role Responsibilities: Provide technical leadership and mentoring within the team through knowledge sharing sessions, pair programming, code reviews and solution design Identify and implement technical solutions to improve platform reliability, including the creation of mitigation strategies and operational playbooks. Implement and maintain monitoring/alerting/logging systems to identify and respond to incidents Ensure scalability and efficiency of cloud infrastructure and systems to handle traffic and data growth Conduct performance tests to identify and remediate bottlenecks Develop and maintain platform solutions, automate infrastructure provisioning, configuration, and management tasks using Infrastructure as Code. Monitor, review and tune databases to ensure high availability and performance Collaborate with product engineering teams to design/build fit-for-purpose and observable software Required Skills and Experience: Proven experience in a SR DevOps / Site Reliability Engineering role and having strong code development experience in C# or similar OO development language. Experience of supporting .Net applications as a DevOps Engineer is a big bonus in this role Production experience operating containerization technologies - ideally with Kubernetes and/or Docker. Strong preference for AKS or EKS experience as well. Proficiency with one or more public cloud providers such as Azure, AWS or GCP Proficiency using Infrastructure as Code (IaC) tools such as Terraform (preferred), Ansible, or CloudFormation. Experience with monitoring, observability and logging tools such as DataDog, Prometheus, Grafana, or similar. Proven track record of maintaining highly-available and performant production environments. Ability to identify and implement effective mitigation strategies and operational playbooks. Useful / Bonus Skills to have: Experience in CI/CD tooling: Azure DevOps/GitHub Actions, Octopus Deploy Relevant certifications in cloud platforms (e.g., Microsoft Certified: Azure Solutions Architect) and DevOps practices (e.g., Certified Kubernetes Administrator) are a plus Experience in database management/performance tuning, particularly MSSQL. Employee benefits: Opportunity to be a part of a 30+ year well-established, high-performance SaaS company. Excellent Company Pension scheme and Life Insurance, Excellent holiday allowance. A supportive team environment with emphasis on learning and development opportunities Working with a team of caring, high-performing, and passionate people who have fun supporting our vision, innovation, and continuous improvement. This Senior Site Reliability Engineer role is working for a market leading global software company and this job is part of a large program of change and improvement in their Cloud SaaS products over the coming years. If you are looking for an interesting SRE role with a forward-thinking global organisation, then this would be a tremendous career opportunity to consider. Please apply with your CV to find out more.
Stratospherec Ltd Henfield, Sussex
07/01/2026
Full time
Digital Account Manager The role of the Digital Account Manager is to effectively manage a client portfolio for a leading Digital Marketing Agency in the heart of West Sussex. This role is to help clients improve their web presence. You will have solid Account Management experience, ideally from a Digital or Marketing Agency background and be able to create and maintain long-term client relationships. Hybrid working available for this role. Role: Maintaining good, healthy client relationships through regular phone, email and face to face meetings Collaboratively working with the Technical SEO Team to define the correct strategy and delivery schedule to meet the needs and objectives of the client Overseeing the quality of service delivery Working with client development plans and internal processes to deliver long-term client relationships Documenting all client contact Ensuring the delivery of monthly marketing reports Identifying and presenting new business opportunities to your portfolio of clients Analysis, tracking and monitoring of rankings, conversions and traffic using a wide range of tools Management of client budgets Employee Benefits: 28 days annual leave and additional time off between Christmas and New Year Paid day off on your birthday Pension scheme Private Healthcare including GP Access 24/7 Hybrid working as standard and flexible working options to suit work/life balance Office lunches & Christmas parties and evening events Annual budget for individual training/development Celebration of achievements Death in service benefit Employee Assistance Programme If this might be of interest, then please apply with your CV to find out more.
Stratospherec Ltd Guildford, Surrey
07/01/2026
Full time
Junior Customer Account Manager Ready to kick-start your sales career in a fast-moving, high-reward environment? We're looking for an energetic, ambitious, and customer-focused Internal Account Manager to join our client in Guildford. If you're passionate about building lasting relationships, driving customer success, and growing accounts from within, this role is for you! What You'll Be Doing: Grow Existing Customer Accounts Be a Trusted Advisor Drive Revenue Growth Account Management Proactively Engage Through Sales Calls What You'll Bring to the Team: Great People Skills Motivation & Ambition Clear & Impactful Communicator Exceptional Organisation & Ownership My client are a fast-growing, software-driven distributor of high performance WiFi and Smart Automation products . We supply resellers, installers, and system integrators across the UK. Our team is agile, entrepreneurial, and thrives on helping customers stay ahead of the curve with cutting-edge tech solutions. If you're excited to grow an existing business, build lasting relationships, and be part of a winning team, we want to hear from you! Pay: 25,000.00- 28,000.00 per year Benefits: Company pension Flexitime Free parking Health & wellbeing programme On-site parking Store discount This role is 5 days a week in the office in Central Guildford. Please apply to learn more!
Stratospherec Ltd Worthing, Sussex
26/08/2025
Full time
Web Developer Skills in PHP, Laravel, WordPress, HTML, CSS, MySQL In office role in Worthing We are delighted to be recruiting for one of the UK's top independent Digital Agencies with a long track record of designing and developing innovative and cutting edge web, mobile and digital applications for companies across the UK and Europe. We are looking for a mid-level Web Developer with skills in PHP, Laravel and MySQL to work on a number of new projects for their clients. The ideal candidate is a creative problem solver who will work in coordination with cross-functional teams to design and develop new digital, web and mobile applications. You must be comfortable working as part of a team while taking the initiative to take lead on new innovations and projects. This company have an impressive portfolio of clients and they have a dynamic culture and a strong family feel among their team members. We are looking for a Web Developer who is a problem solver, has a passion for creating compelling applications and who considers the whole product when developing solutions Skills: It would be useful to have core skills in most of the following: PHP Laravel or similar framework experience HTML5, CSS3 JavaScript or TypeScript and a framework (React, Vue or similar) WordPress knowledge GitHub or Gitlab Apache Other useful skills: PHP Software Developer being able to clearly demonstrate Solr, ElasticSearch or other Lucene based enterprise search engines Experience with Agile methodologies Solr, ElasticSearch or other Lucene based enterprise search engines MySQL, MariaDB or similar SQL database Linux and MacOS Understanding of CI/CD and DevOps Experience in cloud based development and deployment - AWS ideally Responsibilities: Maintaining and developing web applications Working on client projects to design and develop cutting edge PHP & Laravel websites, mobile apps and digital products Work alongside Development, Design, QA and Product Management members of the team Learning new technologies & trends Coaching and mentoring junior team members when and where appropriate Personal Qualities: A love of developing amazing software, with a clear focus on outcomes. Exhibit a passion for digital excellence and bring it every day. A self-starter who is happy to create a vision and own the delivery. Ability to work quickly and flexibly, with the mental agility to make good decisions and embed learning amongst team. A natural collaborator who enjoys working with clients and internal teams. Willing to embrace all aspects of working in a growing business, from strategic thinking to creating processes and training guides. This is a fantastic job opportunity for an ambitious individual with a strong background in Web Development to further their career with a successful digital agency, which has a rich history, an exciting future and continues to go from strength to strength. Candidates should be able to show and discuss projects they have worked on. Please send your CV for immediate interview