Four Squared Recruitment Ltd

Business Development Executive Location: Worcester Salary : £30,000 - £45,000 OTE: +£30,000 Reference: (phone number removed) We are recruiting for an esteemed, nationally recognised business based in Worcestershire who are currently seeking an experienced internal salesperson to join their team. This role covers across a number of businesses that sit within their group, including; an established chartered accountancy firm, a recognised recruitment business, and a brand agency. The role As a Business Development Executive, you will collaborate closely with the Marketing team to drive sales generation initiatives for the organisation. Key responsibilities: Contacting potential clients via telephone to gauge interest and schedule introductory meetings with partners and colleagues Collaborating with the marketing team to refine communication strategies that effectively convey the value proposition and core values. Maintaining accurate client information within the CRM database. Recording call details and sales information for future reference. Experience: Proven track record in telesales or similar sales roles. Exceptional verbal and written communication skills. Ability to quickly grasp product/service knowledge and articulate it to prospects. Meticulous attention to detail. Strong organisational skills with the ability to prioritise tasks effectively. Goal-oriented and hardworking. Perks : Enhanced maternity and paternity 25 days holiday + bank holiday Death in Service Flexible working arrangements. Comprehensive benefits package. Opportunities for career advancement. Option to purchase additional holiday days. This role presents an exciting opportunity to be part of a growth journey and contribute to expanding service offerings Sound good? If you're ready to take on a rewarding challenge in a supportive environment, please contact Jack at Four Squared Recruitment on (url removed) or (phone number removed)

Key Client Account Manager Malvern £45,000+ Bonus Are you passionate about delivering world-class service and building high-performing teams? An exciting opportunity has arisen with a fast-growing IT & telecoms services provider, specialising in mobile device and connectivity solutions for large enterprise clients across the UK. Following consistent year-on-year revenue growth and a recent acquisition, this business is expanding its Service Delivery function and seeking an experienced Customer Success Team Manager to lead and develop a growing team. About the Business This organisation helps enterprise customers: Manage and support mobile devices (smartphones, tablets, laptops) Optimise mobile connectivity costs Streamline end-user support Replace and recycle devices sustainably Protect against mobile IT security risks The business is driven by strong values, social responsibility, and customer-centricity. With over 30 employees and operations in Malvern and Crawley, they've raised over £140,000 for social impact projects and planted 40,000+ trees as part of their sustainability goals. The Role As Customer Success Team Manager, you'll report to the Head of Service Delivery and be responsible for: Leading and mentoring a team of Customer Success Managers Driving customer satisfaction, retention, and account growth Analysing service performance against SLAs and KPIs Developing strategic account plans and service improvements Collaborating cross-functionally with Sales, Product, and Support teams Managing onboarding, renewals, escalations, and lifecycle engagement Shaping the customer experience strategy as the business grows What We're Looking For Proven experience managing Customer Success or Service Delivery teams (ideally 100+ accounts) Background in fast-growth telecoms, MSP, or IT services business Track record of retaining and growing key customer accounts Excellent communication, mentoring, and stakeholder engagement skills Commercially minded, customer-obsessed, and data-driven Highly organised, analytical, and tech-savvy (Excel, reporting tools) Benefits 25 days holiday + bank holidays Onsite parking Clear opportunities for career growth in a scaling business Purpose-driven culture with real investment in social impact If you're an experienced service leader with a passion for customer experience and a strong understanding of IT and telecoms, this is your chance to make a big impact in a values-led, fast-growing company.