ECS

Operational Resilience Lead Hybrid working in Sheffield 6-month rolling contract £600 - £700, Inside IR35 We're seeking an experienced Technology Operational Resilience Lead to support the transition of Operational Resilience capabilities into a scalable operating model within a large enterprise environment. Key Responsibilities: Lead Operational Resilience programme-to-BAU transition activities Drive process improvements, automation, and operational efficiencies Manage delivery plans, governance, risks, issues, and dependencies Support senior stakeholders with reporting, regulatory deliverables, and key initiatives Coordinate cross-functional teams across Technology, Risk, and Resilience functions Embed performance metrics, controls, and continuous improvement practices Requirements: Experience delivering large-scale transformation and BAU transition programmes Strong delivery management, governance, and stakeholder engagement skills Background in Technology, Risk, Controls, or Operational Resilience Experience working within a large bank or highly regulated environment is essential ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy. JBRP1_UKTJ

Junior Service Delivery Engineer (On-Site) Cumbria Core hours between 07:00 - 17:30 Overview We're looking for a Junior Service Delivery Engineer to join a busy on-site IT support team in Cumbria. This is a great opportunity for someone early in their IT career or looking to build hands-on experience in a real working environment. You'll be fully supported with training and development, making this an ideal role if you have a basic IT understanding and a strong willingness to learn. What you'll be doing Providing on-site deskside support to end users (hardware & software issues) Setting up and delivering IT equipment (laptops, phones, tablets, etc.) Troubleshooting everyday IT problems in a Windows environment Supporting users face-to-face to keep them up and running Managing your own support tickets and working to targets Assisting with hardware rollouts, upgrades, and other IT projects Helping with simple break-fix tasks on devices (training provided) This is a hands-on role, so you'll be actively working across customer sites rather than office-based. What we're looking for Basic IT knowledge (Windows, hardware, Microsoft applications) Strong communication and customer service skills A proactive attitude and willingness to learn Good problem-solving ability Ability to work in a fast-paced environment Requirements ? Full UK driving licence (travel between sites required) ? Must be 21+ ? Happy to work on-site full time What's in it for you? Full training provided to build your technical skills Opportunity to gain hands-on experience across different systems and environments Exposure to projects such as device rollouts and upgrades A great stepping stone into a long-term IT career This role is perfect for someone who enjoys working with people, solving problems, and wants to grow their career in IT support. ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy. JBRP1_UKTJ

ServiceNow Architect Initial 3 Month Contract Remote Working £600 - £700, Inside IR35 We are seeking an experienced ServiceNow Architect to support a major Source-to-Pay programme within a large enterprise environment. Key Responsibilities: Lead the architecture and delivery of ServiceNow Source-to-Pay solutions Provide technical leadership across enterprise-scale implementations Work closely with stakeholders to define solution design and best practices Support programme delivery and governance activities Collaborate with internal teams to ensure successful implementation outcomes Required Experience: Proven experience as a ServiceNow Architect Strong expertise in ServiceNow Source-to-Pay Experience leading one or more enterprise-scale ServiceNow implementations Strong understanding of ServiceNow architecture, design, and delivery best practices ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy. JBRP1_UKTJ

Service Delivery Engineer - On Site Services Cumbria Core hours between 07:00 - 17:30 - full time on site Overview We are looking for a proactive and adaptable Service Delivery Engineer to join a fast-paced on-site support environment in Cumbria. This role is ideal for someone who thrives in a dynamic setting, enjoys hands-on technical support, and is committed to delivering exceptional customer service. You will play a key role in supporting end users across customer sites, managing IT incidents and requests, and ensuring minimal disruption to business operations. There will be training within your first 3 months also to get you up to speed! Key Responsibilities Deliver and deploy IT equipment (laptops, mobile phones, tablets, desk phones), including basic configuration (training provided) Provide deskside support for hardware and software incidents and service requests Perform break-fix support on supported IT equipment where applicable Replace consumable components to enable quick resolution for end users Manage and maintain your own ticket queue in line with SLA/KPI targets Ensure accurate and timely ticket updates, working proactively to prevent SLA breaches Drive aged tickets through to resolution Liaise with workflow coordinators and internal teams to ensure efficient service delivery Support ad hoc tasks, project work, and non-ticketed activities as required Maintain full compliance with health & safety policies at all times Skills & Experience Essential: Strong PC literacy and knowledge of Windows operating systems Good troubleshooting and analytical problem-solving skills Experience supporting desktops, laptops, and general IT hardware Ability to communicate technical issues clearly to non-technical users Experience with Microsoft applications Full UK driving licence (role involves travel between sites) Desirable: Basic knowledge of server environments (smart hands support) Familiarity with Active Directory Hardware repair experience (e.g. keyboards, memory, hard drives) Understanding of networking fundamentals Key Behaviours Team Player: Collaborative, supportive, and willing to learn Strong Communicator: Clear, concise, and customer-focused Problem Solver: Confident in handling escalations and identifying solutions Flexible: Able to adapt to changing priorities and environments Positive Attitude: Driven, resilient, and solutions-oriented Self-Managed: Excellent time management and ability to work under pressure Customer-Focused: Professional, tactful, and service-driven Working Environment This is an on-site role requiring regular travel between customer locations in Cumbria. You'll be working in a fast-paced, high-demand environment where flexibility and responsiveness are key. ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy. JBRP1_UKTJ