Mercator Digital

Permanent Java Developer What we're looking for Mercator is seeking a dynamic, forward-thinking?Java Developer with excellent communication skills who can help Mercator in its continued transformation. You will be open-minded, happy to work on your own or as part of a team and want to learn new technologies and promote best practice. Mercator Java Developers work collaboratively in multidisciplinary agile scrum teams to develop, modify and maintain user interfaces for new digital services. Using agile methods, you will work closely with other members of the scrum team throughout the development cycle in order to design, build, test, maintain and support the new digital services. As a Java Developer you will have: Excellent Java development skills and a strong track record of designing, developing, delivering, testing and optimising Java applications for public use

What we're looking for We're seeking a dynamic, forward- thinking? Performance Analyst with excellent communication skills. You will be open-minded, happy to work on your own or as part of a team and want to learn new technologies and promote best practice. As a Performance Analyst you will: Understand product owners' needs to translate business requirements into analytics requirements and ensure that priorities are met. Create visualisation of data, conduct deep-dive analysis and share insights & recommendations. Ensure data collection and standardisation is met and explain methodologies to stakeholders. Communicating efficiently and work together within a multi-disciplinary team, fostering the open and collaborative culture. Enable data driven decision making to personalize the journeys of individuals to ensure they have the best and most appropriate experience . Produce product performance dashboards, user segmentation analysis, media agency tagging implementation Produce program dashboards and weekly analysis/information updates Knowledge/experience You will need: Google Cloud Platform. Experience setting up and iterating: Google Cloud Platform Projects & IAM permissions Google Storage buckets and folders Google Dataprep flows, recipes and outputs as ETL pipeline to provide datasets for analysis and feed into dashboards. Experience working as a Digital Analyst using Google 360 Enterprise Analytics: Google Tag Manager containers and tags, triggers and variable to feed user behaviour and marketing activity tracking data into Google Analytics Properties. Google Analytics properties and views to provide user behaviour goals and funnels to enable product iteration Google Data Studio dashboards (with SQL, Google Sheets and Google Analytics sources) to share information with a broad range of stakeholders A proven track record of web analytics reporting, building dashboards & ad-hoc analysis. Experience in Social Media analytics (reporting, building dashboards & analysis) Experience in identifying and personalization of user journeys derived from quantitative analytics. Experience in Agile development environment (Scrum/Kanban). Azure SQL Database and Azure Cosmos Database experience Use of collaboration tools such as Jira and Confluence, Github and Trello. Excellent interpersonal, written and verbal communication skills and can present complex information persuasively and inclusively to a wide range of audience Understanding of the Azure Platform-as-a-Service (PaaS) cloud offering Reading, writing, and querying data in JSON format Desired skills Implementing appropriate Machine Learning models, including selection and optimisation for automated outputs (and understanding model accuracy, limitations, biases, and ethics) SQL Management Studio for working with SQL code, Visual Studio, as appropriate to data related enterprise tooling tasks, Power BI for advanced data visualisation, Excel, including power query, pivot tables, and pivot charts Proven ability working to Government Digital Service Standards and documenting the necessary evidence to pass a GDS assessment. Previous Public Sector Experience Agile/Scrum certified Google Tag Manager .Applicants must have the right to work in the UK and the ability to pass BPSS vetting

As a Performance Analyst you will: Understand product owners' needs to translate business requirements into analytics requirements and ensure that priorities are met. Create visualisation of data, conduct deep-dive analysis and share insights & recommendations. Ensure data collection and standardisation is met and explain methodologies to stakeholders. Communicating efficiently and work together within a multi-disciplinary team, fostering the open and collaborative culture. Enable data driven decision making to personalize the journeys of individuals to ensure they have the best and most appropriate experience  Produce product performance dashboards, user segmentation analysis, media agency tagging implementation Produce program dashboards and weekly analysis/information updates Knowledge/experience You will need: Google Cloud Platform. Experience setting up and iterating: Google Cloud Platform Projects & IAM permissions Google Storage buckets and folders Google Dataprep flows, recipes and outputs as ETL pipeline to provide datasets for analysis and feed into dashboards. Experience working as a Digital Analyst using Google 360 Enterprise Analytics: Google Tag Manager containers and tags, triggers and variable to feed user behaviour and marketing activity tracking data into Google Analytics Properties. Google Analytics properties and views to provide user behaviour goals and funnels to enable product iteration Google Data Studio dashboards (with SQL, Google Sheets and Google Analytics sources) to share information with a broad range of stakeholders A proven track record of web analytics reporting, building dashboards & ad-hoc analysis. Experience in Social Media analytics (reporting, building dashboards & analysis) Experience in identifying and personalization of user journeys derived from quantitative analytics. Experience in Agile development environment (Scrum/Kanban). Azure SQL Database and Azure Cosmos Database experience Use of collaboration tools such as Jira and Confluence, Github and Trello. Excellent interpersonal, written and verbal communication skills and can present complex information persuasively and inclusively to a wide range of audience Understanding of the Azure Platform-as-a-Service (PaaS) cloud offering Reading, writing, and querying data in JSON format Desired skills Implementing appropriate Machine Learning models, including selection and optimisation for automated outputs (and understanding model accuracy, limitations, biases, and ethics) SQL Management Studio for working with SQL code, Visual Studio, as appropriate to data related enterprise tooling tasks, Power BI for advanced data visualisation, Excel, including power query, pivot tables, and pivot charts Proven ability working to Government Digital Service Standards and documenting the necessary evidence to pass a GDS assessment. Previous Public Sector Experience Agile/Scrum certified Google Tag Manager .Applicants must have the right to work in the UK and the ability to pass BPSS vetting

As a User Researcher you will: Work with Service/Product Managers to devise appropriate research strategies to generate focused insights to inform service development Plan, design and conduct in-house research to test new service ideas (including user requirement gathering, early - stage concept and prototype testing, guerrilla research and usability testing sessions) Design, script and analyse quantitative surveys Manage qualitative/quantitative research projects such as proposition development, visual identity and customer experience mapping Present findings, recommendations and customer insights to senior decision makers Manage day-to-day operations with usability and market research partners, with accountability for schedules, value for money and deliverables Deliver a consistent user experience across a broad range of digital products and services Contribute to the continuous development and enhancement of products and services Mentor and/or line manage Junior User Researchers where necessary Participate in the wider user research community (outside of Mercator), building relationships with other User Researchers and identifying best practices that we can adopt Knowledge/experience You will need: Proven experience of a range of usability testing methodologies to reveal actionable customer insights and gather user needs for web - based services Proven experience of creating research strategies/approaches Proven experience of managing, executing and analysing usability test sessions, and facilitating workshops Excellent analytical and problem-solving skills, and the ability to quickly develop recommendations based on quantitative and qualitative evidence Proven ability to explain user needs to decision makers and act as a persuasive advocate for those needs Extensive knowledge of human factors, ethnography, and the user-centred design process for products and services in an iterative development environment Demonstrable knowledge, experience in, and passion for user centred design practices Proven experience of audience modelling and developing design personas Experience across web content, tools and transactional services, especially those with complex user journeys (involving development of a logical sequence of steps to complete transactions) Ability to work with data, from gathering and analysis through to design and presentation Ability to mentor other User Researcher(s) Excellent interpersonal skills and the ability to quickly develop strong working relationships in high pressure environments Experience of working in an agile development environment with Designers, Business Analysts and Developers to create new digital products and services Experience of identifying the needs of users with accessibility requirements Applicants must have the right to work in the UK and the ability to pass BPSS vetting