IDPP

Service Desk Analyst - 1st/2nd Line Support Duration: 3 months (with potential extension) Location: Warrington, Cheshire (on-site) Rate: £220.00 per day (Inside IR35) We are seeking an experienced Service Desk Analyst to join a busy IT support team of six, working closely with L2 engineers and an SDM. This is an excellent opportunity to support a leading end client in Warrington on an initial 3-month contract, with the potential for extension. Key Responsibilities: Provide 1st line IT support and act as the first point of contact for technical issues. Log, manage, and resolve incidents and service requests via ServiceNow. Support end users with account management and access issues using Active Directory Entra/Microsoft Entra ID. Provide support across O365 and M365 applications. Escalate complex issues to L2 support where appropriate. Deliver excellent customer service and maintain clear communication with end users. Essential Skills & Experience: Proven experience in a service desk environment. Strong knowledge of Active Directory Entra/Microsoft Entra ID. Good understanding of O365 and M365. ServiceNow experience (essential). Strong communication and problem-solving skills. Please submit your CV for immediate consideration.

IT Support Engineer (Onsite - Leeds) Contract to March 2026 | £220/day | Inside IR35 | Onsite Only We are seeking an experienced IT Support Engineer to join a leading managed services provider, working onsite at a high-profile end-user environment in Leeds. This is a customer-facing role based at a central Leeds office, with occasional travel to a secondary site in Castleford. Key Responsibilities: Delivering hands-on IT support at the onsite Tech Bar, assisting end users with both hardware and software issues. Supporting and troubleshooting across Windows, macOS, iOS devices, and AV/meeting room systems. Managing devices and configurations using Intune and Jamf . Providing hardware support for laptops, desktops, iPhones, and related peripherals/screens. Ensuring exceptional customer service and building strong relationships with business users. Tech Stack & Environment: Microsoft Intune Jamf (macOS management) AV support (screens, meeting room tech) Hardware: HP, Macs, iPhones What We're Looking For: Proven background in IT Support within an onsite, customer-facing environment. Strong knowledge of both Windows and macOS environments. Experience with Intune and Jamf is highly desirable. Excellent communication skills with the ability to demonstrate customer service excellence and examples of going above and beyond to support users. Contract Details: Location: Leeds city centre (occasional travel to Castleford) Duration: Until March 2026 Rate: £220/day Engagement: Inside IR35, onsite only

IT Support Engineer (Onsite - Leeds) Contract to March 2026 | £220/day | Inside IR35 | Onsite Only We are seeking an experienced IT Support Engineer to join a leading managed services provider, working onsite at a high-profile end-user environment in Leeds. This is a customer-facing role based at a central Leeds office, with occasional travel to a secondary site in Castleford. Key Responsibilities: Delivering hands-on IT support at the onsite Tech Bar, assisting end users with both hardware and software issues. Supporting and troubleshooting across Windows, macOS, iOS devices, and AV/meeting room systems. Managing devices and configurations using Intune and Jamf . Providing hardware support for laptops, desktops, iPhones, and related peripherals/screens. Ensuring exceptional customer service and building strong relationships with business users. Tech Stack & Environment: Microsoft Intune Jamf (macOS management) AV support (screens, meeting room tech) Hardware: HP, Macs, iPhones What We're Looking For: Proven background in IT Support within an onsite, customer-facing environment. Strong knowledge of both Windows and macOS environments. Experience with Intune and Jamf is highly desirable. Excellent communication skills with the ability to demonstrate customer service excellence and examples of going above and beyond to support users. Contract Details: Location: Leeds city centre (occasional travel to Castleford) Duration: Until March 2026 Rate: £220/day Engagement: Inside IR35, onsite only

Senior AV Engineer/Subject Matter Expert - Lead Engineer, Installation, Commissioning, AV, Audio Visual, Polycom AV Coordinator, AV SME, Lead AV Engineer, Installation, Commissioning, AV, Audio Visual, Polycom, Senior AV Engineer 3 - 6 month contract Inside IR35 Start ASAP Remote with occasional travel to London and Surrey A large IT Managed Service Provider solutions firm require a Senior AV Engineer to be responsible for overlooking AV implementation projects. The successful candidate will be a Subject Matter Expert for AV technology (eg whiteboards, Polycom, Basco, Crestron, Cable Time, QSC etc) and act in an advisory capacity. This is an excellent opportunity for Senior AV Engineer with experience configuring software on the network and coordinating deployments with Project Managers. Skills and experience required: Excellent Senior AV Engineer experience, having worked with a wide range of AV technologies including (whiteboards, Polycom, Basco, Crestron, Cable Time, QSC etc) Vendor accreditation would be desirable such as Cisco, AMX and Crestron The ability to coordinate a team of engineers Experienced in coordinating AV projects and overseeing implementations Professional manner If you are seeking a new challenge, please apply with CV for further details.

CITB Project Coordinator - Site Manager, Health & Safety, AV, AV equipment, CITB Skills: Site Manager, Project Coordinator, CITB, Health and Safety, AV, AV equipment London Short term contract (2 weeks in Nov, 2 weeks in Dec) A leading IT Solutions provider requires CITB qualified Project Coordinator/Site Manager for a short term project for a client based in London. The successful candidate will be responsible for ensuring everything runs smoothly on site as part of an AV installation project. The role requires someone who has prior experience project coordinating and site managing AV installation projects. Key Skills: Strong experience working in a similar hybrid Project Coordinator/Site Manager role Proven experience of managing AV installation projects, ensuring Health and Safety standards are adhered to CITB Certification essential Please submit your CV for immediate consideration .

Senior Information Risk Advisor - SIRA, Cyber Security, NCSC, NCSC Architecture, Information Security Senior Information Risk Advisor, SIRA, Cyber Security, NCSC, NCSC Architecture, Information Security, Public Sector, NCSC, NCSC Architecture, CCP, GCHQ, CESG, CLAS, Regulated environment 3 month contract initially Warrington with occasional travel £560 per day Outside IR35 To start ASAP Must be eligible for Security Clearance We are working with a client of ours based in the North West on their requirement for a Senior Information Risk Advisor on a contract basis. The Senior Information Risk Advisor will be responsible for conducting formal risk assessments and developing a secure by design approach that supports the business needs. The successful candidate will have a Solid Cyber Security Risk Management background, with a broad exposure to security architecture across public sector projects and Expert knowledge of Cyber Security threats and exploitation. This is an excellent opportunity for a Senior Information Risk Advisor with Public Sector experience and has worked within a regulated environment previously. Due to the nature of the project and the client, only candidates who are eligible for Security Clearance will be consider Skills and Experience required: Proven Senior Information Risk Advisor experience working within the Public Sector and within Regulated Environments Able to interpret business requirements and technical IT documentation into Cyber Security requirements Significant experience applying Cyber Security standards, IT and Information Assurance controls to business information models Excellent communication skills and the ability to deliver presentations to stakeholders in a professional manner Knowledge of Cyber Security threats and exploitation Strong understanding of IT architecture and NCSC architectural approach Ability to build strong relationships with senior client stakeholders and senior management Qualifications such as CCP, SIRA,GCHQ CESG OR CLAS Project Management experience desirable If you are seeking a new challenge, please apply with CV for further details.