Baltic Apprenticeships

T Apprentice Vaughan Data Systems Are you passionate about technology and ready to launch your career with a highly respected IT company? Vaughan IT, a leading provider of fully managed IT support and solutions for businesses, is offering an exciting opportunity for an IT Apprentice to join their expert team in Bromsgrove. Since 1992, they have been providing solutions and helping businesses across the Midlands. They are dedicated to customer servic,e and customer retention is very important to them. Some of their services included IT Services, Business Software and Telecoms. If youve got a natural curiosity for how technology works and love helping people solve problems, this is the perfect opportunity to launch your IT career. A Typical Day in the Job: Providingfirst-line IT supportand troubleshooting over the phone for hardware, software, network, antivirus, and operating system issues. Deliveringremote supportfor clients across Microsoft platforms. Assisting with theinstallation, configuration, and maintenanceof computer systems and software. Fixing, preparing, and replacing client hardware, including desktops, laptops, and peripherals. Troubleshooting system and network problems, diagnosing and resolving technical faults efficiently. Logging all issues, updates, and resolutions accurately in the service management database. Supporting colleagues and senior engineers on larger technical projects and client visits. Youll be fully supported by experienced IT professionals while working towards your qualification throughBaltic Apprenticeships. Desired Skills, Qualities, and Knowledge: Passionate about IT and eager to learn from the ground up. Excellent communication skills and a professional, customer-focused attitude. Organised, patient, and methodical in your approach to problem-solving. Creative thinker with good attention to detail. Confident with technology and interested in developing both technical and administrative skills. A Grade 5/C in GCSE English and a Grade 4/C in GCSE Maths is required for this role. Salary, Hours & Benefits: £14,722 £16,672per annum (depending on experience). Monday to Friday,37.5 hours per week. Standard holiday entitlement plusall bank holidays. Regularteam social events. Supportive environment with opportunities to grow and develop your IT career. Your Training with Baltic Apprenticeships Youll complete aLevel 3 IT Support Technician Apprenticeship, developing your skills in hardware, networking, cybersecurity, and customer support. With live virtual training sessions, self-paced learning, and dedicated tutor guidance, youll gain the technical confidence and knowledge to succeed in IT. How to Apply To apply, please submit your CV and a short cover letter explaining why youd love to start your IT career with Vaughan Data Systems. If shortlisted, one of our recruitment consultants will contact you to discuss the next steps. Eligibility Criteria You must have the right to work in the UK and valid residency status to apply for this apprenticeship. JBRP1_UKTJ

IT Support Apprentice - John Finch Computers (Hereford, HR4 9TA) Are you passionate about technology and eager to kickstart your career in IT? John Finch Computers , a well-established IT support and services company based in Hereford, is offering an exciting opportunity for an IT Support Apprentice to join their friendly and experienced team. At John Finch Computers, they've been providing professional IT support, networking, and managed services to schools, businesses, and home users across Herefordshire and beyond for over 30 years. They pride themselves on their hands-on, customer-focused approach , delivering reliable solutions that make technology simple and effective for everyone. If you're a tech enthusiast who enjoys problem-solving, learning how systems work, and helping people with their IT challenges, this apprenticeship could be the perfect fit for you. A Typical Day in the Job: User Support & Troubleshooting - Providing technical assistance to staff and students for hardware, software, and network issues via phone, email, and on-site visits. Account & Security Management - Performing password resets, account setups, and supporting multi-factor authentication while ensuring IT security policies are followed. Hardware & Software Maintenance - Installing, configuring, and upgrading computer components, peripherals, and software applications, including operating systems and productivity tools. Network Device Support - Assisting with the setup, monitoring, and troubleshooting of networked devices such as switches, routers, firewalls, printers, and interactive whiteboards. Documentation & Escalation - Logging issues and resolutions in ticketing systems, maintaining accurate records, and escalating complex problems to senior engineers or vendors when necessary. You'll receive full support from experienced technicians while working toward your qualification through Baltic Apprenticeships . Desired Skills, Qualities, and Knowledge: A genuine passion for technology - you might enjoy building PCs, tinkering with hardware, or solving tech problems. Strong communication and customer service skills. Enthusiastic, proactive, and eager to learn new systems and technologies. A logical thinker with a problem-solving mindset. A Grade 5/C in GCSE English and a Grade 4/C in GCSE Maths is required for this role. Salary, Hours & Benefits: £16,000 per annum. Monday to Friday, 8:30am - 5:00pm. 28 days holiday including bank holidays. Supportive, close-knit working environment. Genuine opportunities for career progression within a respected local IT business. Your Training with Baltic Apprenticeships You'll complete a Level 3 IT Support Technician Apprenticeship , developing your skills in hardware, networking, cybersecurity, and customer support. With live virtual training sessions, self-paced learning, and dedicated tutor guidance, you'll gain the technical confidence and knowledge to succeed in IT. How to Apply To apply, please submit your CV and a short cover letter explaining why you'd love to start your IT career with John Finch Computers. If shortlisted, one of our recruitment consultants will contact you to discuss the next steps. Eligibility Criteria You must have the right to work in the UK and valid residency status to apply for this apprenticeship. INDIT JBRP1_UKTJ

Ready to turn your passion for tech into a thriving career? Partnership Education is offering an incredible opportunity to become anIT Support Apprentice, where youll gain hands-on experience while building real-world skills through cutting-edge training. From mastering theAZ-900 Azure Fundamentalsto boosting your confidence withConfident Communication, and sharpening your people skills inCustomer

Are you passionate about technology and eager to kickstart your career in a supportive and dynamic environment? St Thomas Catholic Academies Trust (StCAT) is looking for a proactive and enthusiastic IT Apprentice to join their dedicated team. This is a fantastic opportunity to gain hands-on experience and develop a wide range of skills while making a real difference in the educational lives of students and staff. StCAT is a family of schools committed to providing a high-quality education rooted in Catholic values. As an IT Apprentice, you will be an integral part of a central team that supports multiple schools, giving you unparalleled exposure to a diverse range of IT challenges and solutions. You'll work with cutting-edge hardware and software, helping to ensure their students and staff have the tools they need to succeed in a digital world. You will not only be solving technical problems, but you will also be a key part of our community, working with various departments and users to help shape the future of our school's technology. Based primarily in the High Wycombe, you may be required to work across any Trust site as needed. The post holder will provide high-quality and timely ICT support services with particular reference to all network, computer, audio visual, and telephony hardware & software used by students and staff. In this role, youll work towards your IT Support Level 3 Apprenticeship delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Provide timely and professional 1st and 2nd Line support, including the identification and resolution of all hardware and software issues. Undertake preventative maintenance, repairs, and technical upgrades to ensure all ICT hardware and software is functional and ready for use. Install and configure new hardware and software, including network equipment, workstations, and servers, and monitor their use, capacity, and security. Provide training and support to staff, including in-classroom assistance when required. Administer schools' MIS systems and other essential systems like email, backup, and security. Maintain necessary records including work logs, inventories, and equipment checks. Assist the Partnership ICT Manager in planning for and securing improvements and developments in technology. Ensure ICT equipment meets health and safety legislation and is maintained in a clean and safe manner. Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours&Benefits: Salary: £14,564.00 per annum Annual Leave: 25 days holiday plus bank holidays Pension Scheme: Secure your future with our pension scheme Employee Assistance Programme (EAP): Access support for your well-being Equipment: All necessary equipment will be provided Total Hours: 37.5 hours per week Shift Pattern Varies: 08:00-16:30, 07:30-16:00, or 09:30-18:00 Flexible Finish: Finish 30 minutes earlier on a Friday Lunch: Always a one-hour lunch break Desired Qualities, Skills and Knowledge: Literacy skills to read and understand technical language and instructions. Ability to follow verbal and written instructions. Ability to problem-solve. A willingness to learn and progress. Able to communicate politely and tactfully with all school users. Grade 4/C in Maths and a grade 5/C in English at GCSE is required for this programme. Your Training with Baltic: This apprenticeship provides the skills, qualifications and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Apprentice. Next Steps: If this sounds like the role for you, send us an application! Once we receive your CV, one of our team will be in touch to help you with the next stage. The application process includes an informal chat with our recruitment team, followed by a more formal employer interview if shortlisted. Eligibility Criteria: You must have the right to work in the UK, and valid residency status to apply for this apprenticeship. JBRP1_UKTJ

Ready to turn your passion for tech into a thriving career? Partnership Education is offering an incredible opportunity to become anIT Support Apprentice, where youll gain hands-on experience while building real-world skills through cutting-edge training. From mastering theAZ-900 Azure Fundamentalsto boosting your confidence withConfident Communication, and sharpening your people skills inCustomer Service Fundamentals, this role is your fast-track entry into the IT industry. Join a forward-thinking company dedicated to transforming education through tech, and take the first step towards a future-proof career in IT support. Why Partnership Education? Partnership Education is a trusted name in delivering innovative IT solutions to schools and educational institutions. As an apprentice, youll work alongside a skilled and supportive team thats passionate about empowering educators and students through reliable, future-ready technology. What Youll Be Doing While working towards yourLevel 3 IT Support qualificationwithBaltic Apprenticeships, youll: Respond to remote helpdesk requests with timely and effective technical support Log, track, and resolve support calls efficiently Carry out hardware and software repairs in a fully-equipped workshop Install and configure hardware and software across client sites Maintain detailed network documentation and reports Support project needs by sourcing IT equipment Attend on-site visits to assist schools directly Youll receive full training and mentorship from both your workplace and the expert team at Baltic. Salary, Hours & Benefits £14,772 annual salary 37.5 hours per week, Monday to Friday, 9am5pm 23 days holiday Private healthcare,pension contributions,employee assistance programme, andlife assurance Mileage allowance 45p per mile for travel outside your regular commute Astructured training and progression planwithin the company Potential of an annual bonus! What Were Looking For A keen interest in IT and problem-solving Experience building a PC Full UK Drivers Licence and access to own car Experience in hardware repair or troubleshooting is a bonus Confident communication skills and a team-oriented mindset Familiarity with Microsoft Windows and Office A customer-first approach with strong interpersonal skills Self-motivation and a proactive attitude Your Training with Baltic This apprenticeship is more than just a qualification its your launchpad into the IT world. Youll complete: AZ-900 Azure Fundamentals a foundational cloud computing certification Confident Communication develop self-awareness, body language, and digital presence Customer Service Fundamentals learn how to understand user needs, resolve conflict, and build professional relationships Ready to Apply? Click Apply and send us your CV! Once received, youll be invited to a friendly chat with our recruitment team, followed by a formal interview with the employer if shortlisted. ? Eligibility You must have the right to work in the UK and hold valid residency status. INDIT2 JBRP1_UKTJ

Are you the go-to person when family or friends need help fixing their computer or reconnecting to Wi-Fi? Do you love problem-solving and want to turn that passion into a rewarding career? Baltic Apprenticeships are proud to be partnering with PC Rescue, a trusted IT support provider based in the Forest of Dean, to recruit a motivated IT Apprentice. As an apprentice at PC Rescue, youll gain hands-on experience helping clients with real-world IT issues - from setting up computers and laptops, testing software and systems, and troubleshooting user problems, to keeping devices up to date and assisting with installations and upgrades. Youll earn a starting salary of £16,000 per year, work Monday to Friday, 9am4pm, with 20 days holiday plus bank holidays, flexible working hours, and attend regular team social events. Guided by experienced IT professionals, youll develop both your technical skills and your confidence as you begin your journey in the tech industry. At PC Rescue, youll be part of a friendly and supportive environment where learning is encouraged, and no two days are the same. With the support of both PC Rescue and Baltic Apprenticeships, youll build a strong foundation in IT and have the opportunity to progress onto higher-level qualifications. In this role, youll work towards your Level 3 Information Communications Technician qualification, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Help get equipment ready before installation. Set up computers, laptops, and other devices. Make small changes to system settings when needed. Test software and systems regularly and when issues come up. Help fix basic IT problems for users. Record support requests and what was done to solve them. Keep systems and equipment up to date. Help the IT team with new installs and upgrades. Full training and support will be provided by your workplace mentor and from the team at Baltic Apprenticeships. Desired Qualities, Skills and Knowledge Good communication skills and able to work well with others. Good IT skills and confident using different technologies. Attention to detail when completing tasks and checking work. Able to solve problems and think through technical issues. Good analytical skills and able to understand how systems work. Work well in a team and supports colleagues when needed. Show a keen interest in IT and enjoys learning about new technologies. GCSE Grade 5 in English & Grade 4 in Maths Salary, Hours?&?Benefits: £16,000 per annum. 9am-5pm Monday to Friday. 20 days holiday plus bank holidays. Social events Staff welfare scheme Discounts on purchases through HR scheme Discounts on computer peripherals and components Christmas and New Year shutdown Flexible break times Friendly team environment This apprenticeship programme will provide you with everything you need to launch and develop your career in IT support. Afterwards, well support you to take the next steps, including further training and progression onto a Level 4 qualification. Your Training with Baltic Apprenticeships This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT.Youll get hands-on experience in all areas of technical support, from configuring devices to supporting with software, optimising performance and setting up virtual environments. With our unique curriculum and one-to-one support, youll accelerate your skills and get the qualification and confidence you need to thrive in IT. Youll be based full time with an employer and will quickly become an important part of the team. Our training is 100% online, including real-time classes with our expert trainers and self-paced courses created by industry specialists. JBRP1_UKTJ