Blue Light Card Ltd

Blue Light Card. Individually great, together unstoppable The Role and the Team We're looking for an IT Systems Engineer to join our IT Operations team on a 6 month FTC This is a hands on role where you'll support the day to day running of our IT environment while also contributing to projects that improve how we work. You'll play an important part in ensuring our systems are reliable, secure, and optimised, while helping us explore opportunities in automation, AI, and modern cloud technologies. Working closely with colleagues across London and our Head Office in Cossington, you'll provide in person and remote support and collaborate on initiatives that enhance our IT services and colleague experience. What You'll Do Build positive working relationships with colleagues at all levels, acting as the sole trusted point of contact for IT support in the London office Provide supportive, high-quality deskside and remote assistance, including for senior stakeholders and leadership teams Manage and maintain IT systems, network infrastructure, and Windows/macOS environments across the organisation Administer and optimise Microsoft 365 and Entra ID/Azure AD, including user provisioning and licence management Troubleshoot and resolve incidents and service requests, ensuring a positive end user experience Support and enhance endpoint security, system performance, and compliance standards Contribute to IT projects such as system upgrades, migrations, and SaaS integrations Identify and deliver improvements through automation and AI, including building or supporting workflows using tools such as N8N What You'll Bring Extensive experience as an IT Systems Engineer who is confident engaging with and supporting stakeholders at all levels, including senior leadership Experience in automation and emerging technologies, including AI and workflow tools such as N8N Experience working with Microsoft 365 and Entra ID/Azure AD environments Confidence supporting both Windows and macOS devices in a business setting Understanding of networking fundamentals (e.g. DNS, DHCP, VPNs, Wi Fi) A thoughtful and proactive approach to troubleshooting and problem solving Experience using scripting (e.g. PowerShell) to automate tasks and improve efficiency Familiarity with device management, asset tracking, and service desk tools (e.g. Jira) Our Culture Our mission is simple - make heroes happy. Our members are the real life heroes who keep us all safe, cared for, and thriving. It's what gets us up in the morning and pushes us to go further, think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world class service. We don't just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special. We promote hybrid working, and value in person collaboration so encourage time in our offices, where you can make the most of our fully stocked snack drawers - either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team. We aim to be flexible, but we aren't able to offer fully remote working. Blue Light Card is an equal opportunities employer. We believe that employing a diverse workforce is key to our success. We make recruiting decisions based on your experience and skills. In the event of a high number of applications, we'll prioritise candidates who meet both the essential and desirable criteria for the role. What We Offer Hybrid workingand flexible hours EV charging and free parking onsite at HQ 25 days annual leave plus an additional day off for your birthday, and a buy and sell holiday scheme of up to 5 days A company bonus scheme Your own Blue Light Card and exclusive access to thousands of discounts Generous funded BUPA medical insurance covering pre existing conditions Auto enrolment pension scheme via salary sacrifice, with employer NI savings reinvested into pensions Enhanced parental leave and absence leave Healthcare cashback plan Employee assistance programme (including mental health support) and mental health first aiders Great social events e.g., festive party, summer party, team socials, sports matches Regular company wide recognition events e.g. monthly Light's Up and annual Shine awards Relaxed dress code and modern office space (games area, chill out areas, bookclub, free drinks/snacks) Onsite gym at HQ (including access to free HIIT & stretch classes) Strong learning and development culture and personal growth fund

Blue Light Card Ltd is seeking an IT Systems Engineer to join our IT Operations team for a 6 month FTC. You will support day to day IT operations, drive automation and cloud initiatives, and collaborate with teams across London and our HQ. The role includes in person and remote support, focusing on reliability, security, and efficiency. You will manage Microsoft 365 and Entra ID/Azure AD, assist with system upgrades, and contribute to projects with a proactive, customer facing mindset.

Blue Light Card. Individually great, together unstoppable The Role and the Team We're looking for an IT Systems Engineer to join our IT Operations team on a 6 month FTC This is a hands on role where you'll support the day to day running of our IT environment while also contributing to projects that improve how we work. You'll play an important part in ensuring our systems are reliable, secure, and optimised, while helping us explore opportunities in automation, AI, and modern cloud technologies. Working closely with colleagues across London and our Head Office in Cossington, you'll provide in person and remote support and collaborate on initiatives that enhance our IT services and colleague experience. What You'll Do Build positive working relationships with colleagues at all levels, acting as the sole trusted point of contact for IT support in the London office Provide supportive, high-quality deskside and remote assistance, including for senior stakeholders and leadership teams Manage and maintain IT systems, network infrastructure, and Windows/macOS environments across the organisation Administer and optimise Microsoft 365 and Entra ID/Azure AD, including user provisioning and licence management Troubleshoot and resolve incidents and service requests, ensuring a positive end user experience Support and enhance endpoint security, system performance, and compliance standards Contribute to IT projects such as system upgrades, migrations, and SaaS integrations Identify and deliver improvements through automation and AI, including building or supporting workflows using tools such as N8N What You'll Bring Extensive experience as an IT Systems Engineer who is confident engaging with and supporting stakeholders at all levels, including senior leadership Experience in automation and emerging technologies, including AI and workflow tools such as N8N Experience working with Microsoft 365 and Entra ID/Azure AD environments Confidence supporting both Windows and macOS devices in a business setting Understanding of networking fundamentals (e.g. DNS, DHCP, VPNs, Wi Fi) A thoughtful and proactive approach to troubleshooting and problem solving Experience using scripting (e.g. PowerShell) to automate tasks and improve efficiency Familiarity with device management, asset tracking, and service desk tools (e.g. Jira) Our Culture Our mission is simple - make heroes happy. Our members are the real life heroes who keep us all safe, cared for, and thriving. It's what gets us up in the morning and pushes us to go further, think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world class service. We don't just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special. We promote hybrid working, and value in person collaboration so encourage time in our offices, where you can make the most of our fully stocked snack drawers - either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team. We aim to be flexible, but we aren't able to offer fully remote working. Blue Light Card is an equal opportunities employer. We believe that employing a diverse workforce is key to our success. We make recruiting decisions based on your experience and skills. In the event of a high number of applications, we'll prioritise candidates who meet both the essential and desirable criteria for the role. What We Offer Hybrid workingand flexible hours EV charging and free parking onsite at HQ 25 days annual leave plus an additional day off for your birthday, and a buy and sell holiday scheme of up to 5 days A company bonus scheme Your own Blue Light Card and exclusive access to thousands of discounts Generous funded BUPA medical insurance covering pre existing conditions Auto enrolment pension scheme via salary sacrifice, with employer NI savings reinvested into pensions Enhanced parental leave and absence leave Healthcare cashback plan Employee assistance programme (including mental health support) and mental health first aiders Great social events e.g., festive party, summer party, team socials, sports matches Regular company wide recognition events e.g. monthly Light's Up and annual Shine awards Relaxed dress code and modern office space (games area, chill out areas, bookclub, free drinks/snacks) Onsite gym at HQ (including access to free HIIT & stretch classes) Strong learning and development culture and personal growth fund

Blue Light Card Ltd is seeking an IT Systems Engineer to join our IT Operations team for a 6 month FTC. You will support day to day IT operations, drive automation and cloud initiatives, and collaborate with teams across London and our HQ. The role includes in person and remote support, focusing on reliability, security, and efficiency. You will manage Microsoft 365 and Entra ID/Azure AD, assist with system upgrades, and contribute to projects with a proactive, customer facing mindset.

Blue Light Card Ltd is seeking a Platform Security Engineer to lead security for our cloud and edge estate. You will work with platform engineering and squads to strengthen security controls, incident response, and compliance across major standards. The role reports to the Director of Technology & Security and supports a hybrid working model in the UK. The ideal candidate brings hands-on experience with AWS, Cloudflare, Tenable, and SIEM, plus knowledge of NIST CSF, ISO 27001, and Cyber

Blue Light Card. Individually great, together unstoppable We have an exciting opportunity for a Platform Security Engineer to join our Technology team and play a key role in how we secure and evolve our cloud estate. You'll report directly to the Director of Technology & Security. This is a hands on role where you'll take the technical lead on securing our cloud and edge estate. You'll work closely with our platform and engineering squads, helping us continuously improve how we protect the infrastructure that sits behind our product. If you love solving complex security challenges and want your work to matter, this is a great time to join. What You'll Do Review and triage security findings, prioritise remediation, and work with engineering squads and third parties to continuously improve our cloud security position Own our Cloud Security Posture Management tooling day to day, tuning policies, driving remediation, and keeping our security position visible across the business Keep our AWS estate secure across IAM, network controls, encryption, logging, and workload protection, partnering with platform engineering on guardrails, Service Control Policies, and secure landing zones Manage our Cloudflare edge as a security control, tuning WAF rules, overseeing rate limiting and bot management, and responding quickly as threats evolve Lead detection and response for cloud and edge incidents, develop detections in our SIEM, and produce post incident reviews that help us learn and improve Develop and maintain our technical security standards across cloud, WAF, IAM, and logging, keeping us aligned with best practice and our regulatory obligations Support compliance across UK GDPR, PCI DSS, ISO 27001, NIST CSF, and Cyber Essentials Plus, contributing to risk assessments and implementing technical mitigations Champion security best practice across our engineering teams, helping squads build security in from the start What You'll Bring Extensive experience as a Platform Security Engineer, with the ability to operate independently and influence how security is done across a technology organisation Hands on experience with AWS, Cloudflare, Tenable, and SIEM, with the depth to use these tools confidently day to day Proven experience working to frameworks including NIST CSF, ISO 27001, and Cyber Essentials Plus, with a practical understanding of what good compliance really looks like Familiarity with Cloud Security Maturity Frameworks and benchmarks such as CIS, and the ability to apply them to raise security standards in practice Experience leading or contributing to incident response, particularly for cloud and edge incidents such as credential stuffing, IAM compromise, and exposed assets Strong working knowledge of Cloudflare Enterprise, including WAF rule authoring, Bot Management, and log pipelines into SIEM A clear communication style and the ability to translate technical risk into plain language for non technical stakeholders A collaborative approach, a strong track record of delivering results, and a genuine interest in how AI and automation can improve security operations Our Culture Our mission is simple - make heroes happy. Our members are the real life heroes who keep us all safe, cared for, and thriving. It's what gets us up in the morning and pushes us to go further, think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world class service. We don't just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special. We promote hybrid working, and value in person collaboration so encourage time in our offices, where you can make the most of our fully stocked snack drawers - either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team. We aim to be flexible, but we aren't able to offer fully remote working. Blue Light Card is an equal opportunities employer. We believe that employing a diverse workforce is key to our success. We make recruiting decisions based on your experience and skills. In the event of a high number of applications, we'll prioritise candidates who meet both the essential and desirable criteria for the role. What We Offer Hybrid working and flexible hours EV charging and free parking onsite at HQ 25 days annual leave plus an additional day off for your birthday, and a buy and sell holiday scheme of up to 5 days A company bonus scheme Your own Blue Light Card and exclusive access to thousands of discounts Generous funded BUPA medical insurance covering pre existing conditions Auto enrolment pension scheme via salary sacrifice, with employer NI savings reinvested into pensions Enhanced parental leave and absence leave Healthcare cashback plan Employee assistance programme (including mental health support) and mental health first aiders Great social events e.g., festive party, summer party, team socials, sports matches Regular company wide recognition events e.g. monthly Light's Up and annual Shine awards Relaxed dress code and modern office space (games area, chill out areas, book club, free drinks/snacks) Onsite gym at HQ (including access to free HIIT & stretch classes) Strong learning and development culture and personal growth fund

Blue Light Card. Individually great, together unstoppable The Role and the Team We have an exciting opportunity for a Cloud Security Engineer to join our Technology team and play a key role in how we secure and evolve our cloud estate. You'll be reporting directly to the Director of Technology & Security. This is a hands on role where you'll take the technical lead on securing our cloud and edge estate. You'll work closely with our platform and engineering squads, helping us continuously improve how we protect the infrastructure that sits behind our product. If you love solving complex security challenges and want your work to matter, this is a great time to join. What You'll Do Review and triage security findings, prioritise remediation, and work with engineering squads and third parties to continuously improve our cloud security position Own our Cloud Security Posture Management tooling day to day, tuning policies, driving remediation, and keeping our security position visible across the business Keep our AWS estate secure across IAM, network controls, encryption, logging, and workload protection, partnering with platform engineering on guardrails, Service Control Policies, and secure landing zones Manage our Cloudflare edge as a security control, tuning WAF rules, overseeing rate limiting and bot management, and responding quickly as threats evolve Lead detection and response for cloud and edge incidents, develop detections in our SIEM, and produce post incident reviews that help us learn and improve Develop and maintain our technical security standards across cloud, WAF, IAM, and logging, keeping us aligned with best practice and our regulatory obligations Support compliance across UK GDPR, PCI DSS, ISO 27001, NIST CSF, and Cyber Essentials Plus, contributing to risk assessments and implementing technical mitigations Champion security best practice across our engineering teams, helping squads build security in from the start What You'll Bring Extensive experience as a Cloud Security Engineer, with the ability to operate independently and influence how security is done across a technology organisation Hands on experience with AWS, Cloudflare, Tenable, and SIEM, with the depth to use these tools confidently day to day Proven experience working to frameworks including NIST CSF, ISO 27001, and Cyber Essentials Plus, with a practical understanding of what good compliance really looks like Familiarity with Cloud Security Maturity Frameworks and benchmarks such as CIS, and the ability to apply them to raise security standards in practice Experience leading or contributing to incident response, particularly for cloud and edge incidents such as credential stuffing, IAM compromise, and exposed assets Strong working knowledge of Cloudflare Enterprise, including WAF rule authoring, Bot Management, and log pipelines into SIEM A clear communication style and the ability to translate technical risk into plain language for non technical stakeholders A collaborative approach, a strong track record of delivering results, and a genuine interest in how AI and automation can improve security operations We promote hybrid working and value in person collaboration, encouraging time in our offices, where you can make the most of our fully stocked snack drawers - either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team. We aim to be flexible, but we aren't able to offer fully remote working. Blue Light Card is an equal opportunities employer. We believe that employing a diverse workforce is key to our success. We make recruiting decisions based on your experience and skills. In the event of a high number of applications, we'll prioritise candidates who meet both the essential and desirable criteria for the role. What We Offer Hybrid working and flexible hours EV charging and free parking onsite at HQ 25 days annual leave plus an additional day off for your birthday, and a buy and sell holiday scheme of up to 5 days A company bonus scheme Your own Blue Light Card and exclusive access to thousands of discounts Generous funded BUPA medical insurance covering pre existing conditions Auto enrolment pension scheme via salary sacrifice, with employer NI savings reinvested into pensions Enhanced parental leave and absence leave Healthcare cashback plan Employee assistance programme (including mental health support) and mental health first aiders Great social events e.g., festive party, summer party, team socials, sports matches Regular company wide recognition events e.g. monthly Light's Up and annual Shine awards Relaxed dress code and modern office space (games area, chill out areas, bookclub, free drinks/snacks) Onsite gym at HQ (including access to free HIIT & stretch classes) Strong learning and development culture and personal growth fund

Blue Light Card Ltd is seeking a Cloud Security Engineer to join the Technology team in Greater London. This hands-on role will lead efforts in securing our cloud environment and working with engineering squads to improve security practices. The ideal candidate will have extensive experience in cloud security, specifically with AWS and Cloudflare, and will be capable of incident response and compliance with regulatory standards.

Blue Light Card Ltd is seeking a Staff Engineer to provide technical leadership across multiple squads in a fast-paced, product-led environment. You will influence architectural directions, partner with PMs and EMs, and contribute hands-on while guiding teams to deliver scalable, reliable and cost-effective solutions. The role emphasizes shaping the technical roadmap, improving engineering standards, and mentoring engineers to elevate the team's capabilities and delivery velocity.

Staff Engineer At Blue Light Card, we're looking for a Staff Engineer to join our growing Engineering function and help shape the future of our technology estate. This is a senior individual contributor role operating alongside Engineering Managers, providing technical leadership across multiple squads without people management responsibilities. You'll play a critical role in helping teams deliver value faster, make better architectural decisions, improve engineering standards, and ensure our technology investment supports our wider business goals. You'll work closely with Engineering Managers, Product Managers and Engineers to define the "how" behind our roadmap, balancing delivery, quality, scalability and cost. Success in this role is not measured by the amount of code you write, but by the outcomes you enable across teams, the technical direction you influence, and your ability to help others deliver at their best. This is an exciting opportunity for someone who enjoys solving complex technical challenges, influencing technical strategy, and helping engineering teams scale in a fast paced, product led environment. What You'll Do Provide technical leadership across multiple squads, helping teams deliver high quality solutions aligned to business goals. Own and drive cross team technical initiatives, ensuring accountability for outcomes rather than just outputs. Lead system design and architectural decisions, balancing scalability, reliability, maintainability and cost. Partner with Product Managers and Engineering Managers to shape pragmatic technical solutions that maximise value. Contribute hands on through solution design, coding, code reviews, planning and technical problem solving. Improve engineering quality, developer experience, observability and operational excellence across teams. Coach and mentor engineers, helping raise technical capability and establish best practices. Champion modern engineering approaches, including AI assisted development, reusable patterns and continuous improvement. What You'll Bring Experience operating as a Staff Engineer, Principal Engineer, Lead Engineer or similar senior technical leadership role. Strong system design and software architecture expertise within modern cloud native environments. Deep knowledge of AWS and experience designing, building and operating scalable production systems. Proven ability to lead technical initiatives across multiple teams, products or business domains. Excellent judgement with a track record of making pragmatic technical and commercial trade offs. Experience improving engineering standards, reliability and technical quality without slowing delivery. Strong communication, stakeholder management and influencing skills, with the ability to build trusted partnerships. A collaborative, outcome focused mindset with a passion for mentoring engineers and enabling team success. What We Offer Hybrid working and flexible hours 35 hour working week Free parking and EV charging onsite at HQ 25 days annual leave plus an additional day off for your birthday, and a buy and sell holiday scheme of up to 5 days Company bonus scheme Your own Blue Light Card and exclusive access to thousands of discounts Great social events, including summer and festive parties Regular company wide recognition events Relaxed dress code and modern office space Onsite gym at HQ Strong learning and development culture Group auto enrolment pension plan Enhanced parental leave and absence leave Company funded private medical insurance Healthcare cashback plan Employee assistance programme and mental health support

Blue Light Card. Individually great, together unstoppable The Role and the Team We're looking for a Platform Lead to join our Engineering team at Blue Light Card at a pivotal moment. This is a foundational role, with the platform function just getting started and a real opportunity to shape its direction, culture, and impact from the ground up. As Platform Lead, you'll own platform engineering end to end, setting the strategy, building the team, and ensuring product squads have the tooling, infrastructure, and paved roads they need to deliver with confidence. You'll define what "production ready" means across the organisation and work closely with Staff Engineers and Engineering Managers to make the right technical choices the easiest ones to make. This is a hands on leadership role that balances deep technical involvement with organisational impact. You'll stay close to the technology and the challenges teams face, while owning the platform roadmap, influencing technical direction, and building a platform team that product squads trust and rely on. What you'll do Lead and develop the Platform Engineering team, creating an environment where engineers and squads can thrive Own the platform roadmap, ensuring it delivers clear value to product teams and supports business growth Act as the trusted technical authority for platform and infrastructure decisions across engineering Set clear, practical production readiness standards covering reliability, observability, security, scalability, and cost Build and evolve paved road platform solutions, reference architectures, and reusable tooling Embed strong operational practices, including SLOs, alerting, and effective incident management Use operational data and insights to continuously improve platform reliability, performance, and efficiency Enable product teams to be increasingly self sufficient through great documentation, collaboration, and thoughtful use of automation and AI What you'll bring Proven experience leading a Platform, Infrastructure, or SRE function in a product led engineering organisation Deep, hands on AWS expertise across compute, networking, storage, serverless, and security Strong Terraform experience, building reusable infrastructure as code that teams actively adopt Experience defining and operating SLOs, observability standards, and incident management at scale Ability to set technical direction and communicate it clearly to both technical and nontechnical stakeholders A strong people focus, with a track record of mentoring engineers and building high performing teams Experience with CI/CD pipelines, monitoring and logging platforms, and modern platform engineering practices A commercial mindset, connecting platform investment to delivery speed, cost efficiency, and positive business outcomes Our Culture Our members, partners and colleagues are at the heart of everything we do. Our colleagues are integral to helping create the unique experience we deliver, so we're genuinely committed to creating a place where our team love to work, and people want to join. We work as a team and try to have a bit of fun while we do it, and we recognise the importance of culture and the positive impact it can have on performance for you, the team, our organisation and our members. We believe in attracting the best talent no matter where you are, and have a hybrid working model, with colleagues based in London, the East Midlands and around the country. We're also officially recognised as a Top 100 Great Place To Work UK, one of the UK's Best Workplaces for Wellbeing, Top 100 Best Workplaces for Women and recognised as investors in wellbeing by Investors in People. What We Offer Hybrid working 25 days plus public holidays, buy and sell and an additional day off for your birthday A company bonus scheme Great social events e.g., Christmas party, family fun day, summer party, sports matches Learning and development opportunities Group auto enrolment pension plan Enhanced maternity, paternity, sick pay Company funded private medical insurance Healthcare cashback plan Employee assistance programme (including mental health support) Modern office space with onsite gym including access to free HIIT & stretch classes, games area, chill out areas, book club, and more, when you visit our HQ in Cossington

Blue Light Card Ltd is hiring a Systems & Tooling Manager to own the strategy for tools, platforms and automation powering Member Operations. You will shape how systems and tooling support member interactions, working with Product, Engineering and Data to build robust foundations. You will join at ground level, leading hands-on ownership while planning for future growth of the tooling function. Hybrid work is supported with some office presence required.

Overview Blue Light Card. Individually great, together unstoppable Blue Light Card's Member Operations team is investing in smarter systems and automation to better support our members. This role joins at a pivotal time, helping shape how the team builds, manages and optimises the systems behind every member interaction. The Role and the Team As the Systems & Tooling Manager, you'll own the strategy for the tools, platforms and automation that power Member Operations, from the systems agents use every day to the integrations and workflows running behind the scenes. You'll work closely with teams across Member Operations, Product, Engineering, Delivery, Process Design and Data to make sure tooling decisions are grounded in what the business actually needs, not just what's technically possible. You'll join at the ground floor, with the opportunity to shape how systems and tooling support Member Operations from the outset. There's a plan to grow the team with a further hire down the line, but for now this role is about hands-on ownership: getting close to the detail of current systems while building the foundations for where tooling needs to go next. What You'll Do Define and deliver a systems, tooling and automation roadmap aligned to operational and member experience priorities Lead the ongoing optimisation of operational systems, workflows, integrations and automation solutions Establish governance frameworks that support clear prioritisation, testing and change management Define and track key performance indicators covering system performance, automation and adoption Evaluate emerging technologies and tooling options to support the team's future needs Lead and develop a small team, setting clear priorities and building capability over time Build strong working relationships across Member Operations, Product, Engineering, Delivery, Process Design and Data Act as the escalation point for significant tooling or operational system issues What You'll Bring Established experience managing operational systems, tooling or automation platforms within a customer or member operations environment A track record of defining and delivering systems or automation strategies, not just administering them day to day Hands-on experience managing front-line customer service platforms such as Zendesk, Salesforce or Intercom, or similar systems used in a customer or member operations environment Experience managing workflow automation, integrations or operational technology solutions Strong understanding of operational processes, service delivery and customer or member journeys Confidence supporting large-scale operational change or transformation, including working with a degree of ambiguity Strong stakeholder management skills, with the ability to influence decisions and build alignment across teams and senior stakeholders, prior people management experience would be an advantage Experience working in a fast-paced, scaling business environment Our Culture Our mission is simple - make heroes happy. Our members are the real-life heroes who keep us all safe, cared for, and thriving. It's what gets us up in the morning and pushes us to go further, think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world-class service. We don't just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special. We're committed to building a diverse and inclusive team where everyone feels they belong. Different perspectives and experiences help us grow, innovate, and better reflect the communities we serve. We promote hybrid working, and value in-person collaboration so encourage time in our offices, where you can make the most of our fully stocked snack drawers - either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team. We aim to be flexible, but we aren't able to offer fully remote working. Blue Light Card is an equal opportunities employer. We believe that employing a diverse workforce is key to our success. We make recruiting decisions based on your experience and skills. In the event of a high number of applications, we'll prioritise candidates who meet both the essential and desirable criteria for the role. What We Offer 25 days annual leave plus public holidays and a buy and sell holiday scheme of up to 5 days An additional day off for your birthday A Moments that Matter day - one extra day each year to use for something that matters to you A Volunteering / Fundraising Day - one paid day each year to give something back to the community Annual company bonus scheme - linked to both company and individual performance Your own Blue Light Card and exclusive access to thousands of discounts Personal growth fund - £450 per year to invest in your development Private Medical Insurance (Bupa) that includes cover pre-existing conditions Auto-enrolment pension scheme via salary sacrifice, with 100% of employer NI savings reinvested into pensions Enhanced Maternity, Adoption and Shared Parental Leave Healthcare Cash Plan (Medicash) Colleague Assistance Programme - 24/7 confidential support whenever you need it Hybrid working and flexible hours EV charging and free parking onsite at HQ Relaxed dress code and modern office space (games area, chill-out areas, book club, free drinks and well stocked snack drawers!) On-site gym including free HIIT and stretch classes (HQ)