Job Title: 3rd Line Solutions Engineer Location: Preston, UK (2 days a week WFH) Employment Type: Full Time About the Company Our client is a growing MSP based in Preston, providing managed IT, cloud, and security services to a wide range of clients. They are recognised for technical expertise, excellent client service, and a collaborative team culture. 40 hour working week, 1 hour lunch break 1 week per month on call (paid on call allowance) Role Overview We are seeking an experienced 3rd Line Solutions Engineer to provide senior-level technical support to the Infrastructure & Projects team. This role is hands-on, providing advanced troubleshooting and support for Microsoft 365, Azure, virtualization, Windows Server, networking, and Intune environments. You will ensure the smooth running of client infrastructure while supporting the team in day-to-day operational tasks. Key Responsibilities Provide 3rd line support for escalated issues from the Infrastructure & Projects team. Troubleshoot and maintain Azure Virtual Desktop (AVD), Microsoft 365 / Office 365, and Intune environments. Support virtualisation platforms (VMware or Hyper-V) and Windows Server infrastructure. Assist with networking issues including TCP/IP, DHCP, DNS, routing, and firewall support. Collaborate with the team to ensure high availability and reliability of client systems. Document solutions and knowledge for the team to improve operational efficiency. Participate in day-to-day support tasks, including incident resolution, system health checks, and user support escalations. Essential Skills & Experience Proven experience in a 3rd line support role within an MSP environment. Strong knowledge of Azure, AVD, Intune, and Microsoft 365 / Office 365. Experience with virtualisation platforms such as VMware or Hyper-V. Hands-on experience with Windows Server environments (2012/2016/2019/2022). Good understanding of networking fundamentals (TCP/IP, DNS, DHCP, routing). Strong problem-solving skills and ability to handle escalated technical issues. Excellent communication skills for working with technical and non-technical colleagues. Desirable Skills Microsoft certifications (AZ-104, MS-100, MS-500) PowerShell scripting or automation experience Familiarity with backup, security, or monitoring tools Benefits Salary up to 40,000 with a yearly 10% company bonus Training and career development support, funded certifications Pension scheme Friendly and collaborative MSP environment with great progression opportunities Modern office with onsite gym, sauna, pool table, darts board and treadmills for desks (optional of course) Employee of the month award (Up to 300 in value) Employee of the Quarter award (Up to 1000 in value) Hybrid flexible working Set2Recruit are acting as an employment agency in relation to this vacancy
10/07/2026
Full time
Job Title: 3rd Line Solutions Engineer Location: Preston, UK (2 days a week WFH) Employment Type: Full Time About the Company Our client is a growing MSP based in Preston, providing managed IT, cloud, and security services to a wide range of clients. They are recognised for technical expertise, excellent client service, and a collaborative team culture. 40 hour working week, 1 hour lunch break 1 week per month on call (paid on call allowance) Role Overview We are seeking an experienced 3rd Line Solutions Engineer to provide senior-level technical support to the Infrastructure & Projects team. This role is hands-on, providing advanced troubleshooting and support for Microsoft 365, Azure, virtualization, Windows Server, networking, and Intune environments. You will ensure the smooth running of client infrastructure while supporting the team in day-to-day operational tasks. Key Responsibilities Provide 3rd line support for escalated issues from the Infrastructure & Projects team. Troubleshoot and maintain Azure Virtual Desktop (AVD), Microsoft 365 / Office 365, and Intune environments. Support virtualisation platforms (VMware or Hyper-V) and Windows Server infrastructure. Assist with networking issues including TCP/IP, DHCP, DNS, routing, and firewall support. Collaborate with the team to ensure high availability and reliability of client systems. Document solutions and knowledge for the team to improve operational efficiency. Participate in day-to-day support tasks, including incident resolution, system health checks, and user support escalations. Essential Skills & Experience Proven experience in a 3rd line support role within an MSP environment. Strong knowledge of Azure, AVD, Intune, and Microsoft 365 / Office 365. Experience with virtualisation platforms such as VMware or Hyper-V. Hands-on experience with Windows Server environments (2012/2016/2019/2022). Good understanding of networking fundamentals (TCP/IP, DNS, DHCP, routing). Strong problem-solving skills and ability to handle escalated technical issues. Excellent communication skills for working with technical and non-technical colleagues. Desirable Skills Microsoft certifications (AZ-104, MS-100, MS-500) PowerShell scripting or automation experience Familiarity with backup, security, or monitoring tools Benefits Salary up to 40,000 with a yearly 10% company bonus Training and career development support, funded certifications Pension scheme Friendly and collaborative MSP environment with great progression opportunities Modern office with onsite gym, sauna, pool table, darts board and treadmills for desks (optional of course) Employee of the month award (Up to 300 in value) Employee of the Quarter award (Up to 1000 in value) Hybrid flexible working Set2Recruit are acting as an employment agency in relation to this vacancy
Technical Lead (Python/Javascript) - open to Code Apethic Developers. (Remote but open to 1 day office per week - Exeter) My client is a cutting edge environmental software & Data Development group. They are pushing the boundaries of the ability for groups, companies in the UK to make innovation and gain in Energy, Transport, Sustainability and Environmental decisions to improve climate and living quality across the UK and globally. This Technical Lead will be a hands-on Software Role but with a passion and ability to lead projects, be innovative, delivery and results-focused and able to innovate quickly and then build quality and stability post-launch after the delivery. Their Code base is mainly a mix between Python, Javascript, Postgres, Vue, Postgres Gis but always pushing forward with new technologies and more and more development on AWS, Docker, Kubernetes etc. So even if you are a strong Dev in C++/C# and feel comfortable moving across to Python/Javascript my client is open to this. This role is also a growth role within the Development team and has exciting potential to move forward towards Development Manager/Or more Senior leadership challenges if you have the potential. - Strong Software Engineer - Code Apethic - able to either write great Python or able to transition - Proven Javascript Experience Passion to grow and build and deliver great products and code. Want to be part of an Ethical Environmental Software team (Remote based) with regular catch-ups. Ideally 1 day in the office per week in a perfect world or more... but flexible approach.
05/11/2021
Full time
Technical Lead (Python/Javascript) - open to Code Apethic Developers. (Remote but open to 1 day office per week - Exeter) My client is a cutting edge environmental software & Data Development group. They are pushing the boundaries of the ability for groups, companies in the UK to make innovation and gain in Energy, Transport, Sustainability and Environmental decisions to improve climate and living quality across the UK and globally. This Technical Lead will be a hands-on Software Role but with a passion and ability to lead projects, be innovative, delivery and results-focused and able to innovate quickly and then build quality and stability post-launch after the delivery. Their Code base is mainly a mix between Python, Javascript, Postgres, Vue, Postgres Gis but always pushing forward with new technologies and more and more development on AWS, Docker, Kubernetes etc. So even if you are a strong Dev in C++/C# and feel comfortable moving across to Python/Javascript my client is open to this. This role is also a growth role within the Development team and has exciting potential to move forward towards Development Manager/Or more Senior leadership challenges if you have the potential. - Strong Software Engineer - Code Apethic - able to either write great Python or able to transition - Proven Javascript Experience Passion to grow and build and deliver great products and code. Want to be part of an Ethical Environmental Software team (Remote based) with regular catch-ups. Ideally 1 day in the office per week in a perfect world or more... but flexible approach.
Founded out of the need to respond to climate change, our client is committed to advancing their customers' understanding of the systems they operate, helping them reduce waste, improve efficiency and support a better world. Their projects include key specialisms in decarbonisation strategies, sustainable transport, energy modelling, data management, data analytics, software development, and clean technology innovation. They are in an exciting period of growth and are looking for a talented Technical Lead/Lead Developer to join their team. Supporting the CTO with portfolio of projects Instigating and leading agile practices - regular sprints/retrospectives/planning/prioritisation Reviewing code and mentoring other developers In-depth knowledge of Linux and a broad range of Scripting and programming languages, with expertise in JavaScript and/or Python £65,000 - £75,000 per year depending on experience Remote - with occasional travel to Exeter, Devon (2-4 times per month) If you're looking for a leadership role while working collaboratively across the full stack, with team members across the country, as well as data scientists and energy & transport consultants, then apply now for a more detailed and confidential discussion about the role.
05/11/2021
Full time
Founded out of the need to respond to climate change, our client is committed to advancing their customers' understanding of the systems they operate, helping them reduce waste, improve efficiency and support a better world. Their projects include key specialisms in decarbonisation strategies, sustainable transport, energy modelling, data management, data analytics, software development, and clean technology innovation. They are in an exciting period of growth and are looking for a talented Technical Lead/Lead Developer to join their team. Supporting the CTO with portfolio of projects Instigating and leading agile practices - regular sprints/retrospectives/planning/prioritisation Reviewing code and mentoring other developers In-depth knowledge of Linux and a broad range of Scripting and programming languages, with expertise in JavaScript and/or Python £65,000 - £75,000 per year depending on experience Remote - with occasional travel to Exeter, Devon (2-4 times per month) If you're looking for a leadership role while working collaboratively across the full stack, with team members across the country, as well as data scientists and energy & transport consultants, then apply now for a more detailed and confidential discussion about the role.
Founded out of the need to respond to climate change, our client is committed to advancing their customers' understanding of the systems they operate, helping them reduce waste, improve efficiency and support a better world. Their projects include key specialisms in decarbonisation strategies, sustainable transport, energy modelling, data management, data analytics, software development, and clean technology innovation. They are in an exciting period of growth and are looking for a talented Senior Software Developer to join their team. In-depth knowledge of Linux and a broad range of Scripting and programming languages, with expertise in JavaScript and/or Python Minimum 2:1 in a relevant Computer Science/technical degree STEM (Science, Technology, Engineering and Maths) £50,000 - £65,000 per year depending on experience Remote - with occasional travel to Exeter, Devon (2-4 times per month) If you're looking for a hands-on role working collaboratively across the full stack, with team members across the country, as well as data scientists and energy & transport consultants, then apply now for a more detailed and confidential discussion about the role.
05/11/2021
Full time
Founded out of the need to respond to climate change, our client is committed to advancing their customers' understanding of the systems they operate, helping them reduce waste, improve efficiency and support a better world. Their projects include key specialisms in decarbonisation strategies, sustainable transport, energy modelling, data management, data analytics, software development, and clean technology innovation. They are in an exciting period of growth and are looking for a talented Senior Software Developer to join their team. In-depth knowledge of Linux and a broad range of Scripting and programming languages, with expertise in JavaScript and/or Python Minimum 2:1 in a relevant Computer Science/technical degree STEM (Science, Technology, Engineering and Maths) £50,000 - £65,000 per year depending on experience Remote - with occasional travel to Exeter, Devon (2-4 times per month) If you're looking for a hands-on role working collaboratively across the full stack, with team members across the country, as well as data scientists and energy & transport consultants, then apply now for a more detailed and confidential discussion about the role.