OCC Computer personnel

Modern Workplace Manager End User Computing, Intune, SCCM, Digital workplace tools and collaboration platforms M365 and beyond, Identity and access management Entra ID, Endpoint security and compliance Defender and Purview, End user data management Purview, M365 workload management, SharePoint, OneDrive for Business, Teams, Exchange, Power Platform, and Viva, Service management frameworks e.g. ITIL, Lean, Agile. Looking for an experienced workplace manager to take responsibility Modern Work and EUC landscape. You will be responsible for delivery, performance, and continuous improvements. With responsibility for EUC, digital tools, devices, and workplace services. At the forefront, the environment must be reliable, secure, and user friendly. As the manager you will bridges strategy and operations, working closely with business stakeholders to deliver a consistent and high-quality workplace experience. Key Responsibilities Deliver and continuously improve the modern work ecosystem across collaboration, support integration of modern work tools with enterprise platforms and applications, working closely with cyber security to enable secure access for employees, contractors, and partners. As the manager you will define and own the EUC roadmap, overseeing endpoint management, patching (OS and application), identity, access, and compliance. You will manage strategies, builds, shared devices, and remote working model, looking at costs and security, working with vendors against SLAs, KPIs, and experience outcomes Lead adoption of new modern work tools, technologies, and ways of working, service data, incident trends, and user feedback to drive improvement. Contributing to roadmaps and Group IT strategy and comply with security, privacy, license compliance, and regulatory requirements. Must have past commercial experience delivering EUC or modern work services in a complex organisation, with experience of managing vendors and third-party service providers, experience supporting hybrid enterprise services and distributed workforces and relevant qualifications in IT service management, modern work, or equivalent experience. This is working for an excellent client, office-based working in collaboration across the business. They offer progression and development.

1st Line Support Engineer Stoke-on-Trent (Windows 10/Server, VMware, Office 365, Active Directory, SharePoint, McAfee/Sophos Antivirus, Dell/Lenovo hardware, Skype for Business) Are you passionate about solving IT problems and helping people? We re looking for a hands-on 1st Line Support Engineer to join a growing team in Stoke-on-Trent. This is your chance to make an impact, support both internal and external customers, and develop your IT skills in a fast-moving, high-security environment. In this role, you ll be the first point of contact for customers, handling calls, emails, and portal requests. You ll log, manage, and escalate incidents accurately, keep customers updated, contribute to knowledgebase articles, and help improve IT processes. You ll work closely with the team to deliver first-class service and support critical, high-security projects. We re looking for someone with IT support experience and knowledge of ITIL processes (incident, change, and problem management). You ll need strong customer focus, excellent communication skills, and a proactive, adaptable mindset. If you love problem-solving and working in a collaborative team, this role is for you. Our client offers real opportunities for progression and development, giving you exposure to high-security projects within the defence sector. Due to the nature of the role, the successful candidate will need to obtain SC clearance.

SAP ABAP Developer We are recruiting an SAP ABAP Developer position for a leading client in Belfast. Due to project demands, we are now seeking an SAP ABAP Developer to join their team. The contract on offer is Full time for an initial 4 month duration, which has been determined as inside IR35. In this role, you will be responsible for the development, testing and deployment of SAP solutions in line with business requirements and best practice. Key skills and experience Minimum of 5 years experience in the development of SAP solutions. Experience configuring, customising and integrating SAP with other enterprise level applications. An excellent understanding of SAP functional modules. Experience supporting and developing complex SAP systems. Further information is available upon request.

Security focused Solutions Architect Are you security focused, like working in a client facing environment delivering security Solutions? Looking for an Architect to join an amazing highly talented team. Delivery cutting-edge, high security solutions for a successful, established MSP. As the architect you will design end to end solutions that address clients needs. Developing detailed architecture diagrams, technical specifications and implementation plans ro guide solution delivery. Developed detailed technical proposals and solutions in response to customer RFI s & RFPs. You will understand business requirements, technical challenges and security considerations and translate into technical specifications. Collaborating with sales, project management and engineering teams. Leading workshops, presentations and presentations to showcase solutions and gain buy in from stakeholders. Always identifying the best solutions for client requirements and evaluating security posture and compliance, ensuring regulatory standards. Involved in solutions implementations and integration. Provide technical oversight and support through implementation. Continuous improvement, identify opportunities for innovation & enhancements to existing solutions. Mentoring and coaching team members. Bachelor s in computer science or similar with certs in security such as; CISSP, TOGAF, CCSP and would suit someone with ITIL4. Solution design, modelling tools, enterprise architecture frameworks, cloud (AWS, Azure, GCP), Virtualization, networking, cyber security tools. You will have a successful track record of designing and delivering complex technology soltins in security, working with cross functional teams, secure messaging, file sharing, video conferencing, information assurance. Excellent communication & presentation skills, to articulate complex technical concepts to non-technical audiences. Must be SC cleared or able to obtain SC and eventually DV clearance.

DevOps Engineer (AWS, Kubernetes, Docker) Ready to build, scale and shape cloud infrastructure in a fast-growing tech environment? Our client is looking for a DevOps Engineer to join one of their fastest-growing areas within vehicle telematics. You ll play a key role in deploying, monitoring and supporting cloud infrastructure using modern software development and DevSecOps practices with real opportunity to influence both the platform and the team. You will be designing and managing scalable AWS infrastructure, orchestrating containers using Docker & Kubernetes, building CI/CD pipelines and Infrastructure as Code (Terraform), implementing monitoring and alerting (Prometheus & Grafana), designing and maintaining queue-based processing (RabbitMQ & AWS SQS). In addition to ensuring secure cloud operations and managing access controls and optimising cost, scalability and performance across environments. Tech Stack: AWS, Kubernetes, Docker, Argo, Prometheus, Grafana, Terraform, RabbitMQ You ll suit this role if you have strong commercial experience with AWS, Docker and Kubernetes, and enjoy taking ownership of projects from design through to implementation. You ll be joining a highly tech-driven, innovative organisation where you ll have genuine career progression and the support of an agile, collaborative team. Hybrid role with modern offices in Crewe. For more info please get in touch.

Information Security Analyst - Staffordshire Cyber Analyst to join the Information Security Team. Someone who can take those outputs from projects / tools and drive improvements. Looking for an experienced, proactive Security Analyst to ensure the correct level of security integrity to protect systems, information, personal data and people from cyber-attacks and unauthorised access. Working with other departments to ensure security systems are secure, fit for purpose and protected to an optimal level. You will be responsible for driving the security scrutiny, culture, awareness, and adoption across the business. Security Toolsets and a Technical Mindset, you re not expected or required to be an expert in all areas but expected to have a solid understanding and grounding in security principals to adapt to the varied requirements Experienced in a wide variety of security software, systems, services and toolsets such as E-mail Security, EDR, NAC, IT/OT Segmentation, 365 etc along with an understanding of malware prevention, emerging threats, attacks and vulnerability management Understanding of Information Security best practice for elements including workstations, servers, cloud, networking, architecture, common protocols, and application security Can confidently perform security audits, both internal and external (e.g., third party and supplier assurance) and ensure recommendations are followed for continuous improvement Strong Incident Response Management skills including threat and vulnerability analysis Understanding of security frameworks such as NIST, and Cyber Essentials As the analyst you will work with the security manager and engineer the day-to-day running and monitoring of Information Security systems. Analyse and interpret outputs to identify security weaknesses and recommend continuous improvements and be involved in - Respond to Security Incidents, reports and alerts ensuring prompt containment and recovery. Plan and oversee regular security penetration testing against new and existing services to identify weaknesses and formulate plans and processes to minimise current and future risk Conduct regular security risk reviews and manage security remediation activity, internally on new IT/Business projects and with third parties This is working for an excellent client who offer progression and development. This is an office-based role in Staffordshire and you will join a small, dedicated security team.

IT Security Engineer - Projects & BAU IT Cyber Security team looking for an experienced IT Cyber Security Engineer someone who likes end to end solution develivery in IT security. Someone who can drive and move projects along. C yberArk, Mimecast, antivirus, EDR, Crowdstrike, Security Awareness Platform, KnowBe4, O 365, Web Proxy/proxies, Phishing, Policies, AD/Active Directory. You will be responsible for ensuring the correct level of security integrity to protect systems, information, personal data and people from cyber-attacks and unauthorised access for an amazing client who offer progression and development. The role is a real mix of exciting projects and BAU and you really can make the role your own. Someone who is proactive, likes to get stuck in and likes to see things to completion. Previous end to end experience in cyber security would be preferred. A good all-rounder who has now specialised in IT and Cyber security. Hands on Cyber Security ensuring the security and resilience of IT systems. Working with the wider business to support existing and new projects for infrastructure, application, and operations teams to ensure existing systems are improved and new systems are implemented to continuously improve our security posture. Working on design and architecture. You will lead and support IT security projects, ensuring secure, timely, and effective project delivery. The client would like someone with NIST and Cyber Essentials. Strong knowledge of network security, endpoint protection, and threat detection/protection. Always staying one step ahead, investigating cybersecurity tools to ensure strong, up-to-date defences across on-prem, cloud AWS and SaaS environments. The role is office based in Staffordshire and the client offer a lovely collaborative working environment. You will receive continuous training and development, be able to see projects through end to end.

Configuration Analyst (CMDB) ITIL A key role within service operations, responsible for the build, accuracy, integrity, and ongoing maintenance of the Configuration Management Database (CMDB). Looking for an experienced candidate with experience of - • ITIL v4 Configuration Management and CMDB best practices. • Hands-on experience with at least one major CMDB platform such as: • ServiceNow CMDB • Jira / Insight CMDB • Experience working with discovery tools, asset systems, and configuration data sources. • Ability to interpret technical infrastructure (servers, networks, cloud, applications) and map them logically. • Strong analytical, troubleshooting, and data quality assurance skills. • Excellent communication skills and ability to work with both technical and nontechnical stakeholders. This would suit someone who has high attention to detail and commitment to data accuracy, ownership mindset with a strong sense of responsibility who can work cross-functionally and influence without authority. Ensuring all Configuration Items (CIs) and their relationships are properly identified, recorded, controlled, and kept up to date to support effective IT service delivery, impact assessment, change management, compliance, and operational stability. Working closely with engineering, cloud, and service management teams to ensure the CMDB becomes a single, trusted source of truth for the technology estate. CMDB Ownership and Governance CI Discovery, Integration & Data Quality Service Mapping & Dependency Modelling Support for ITSM Processes Reporting & Data Insights Stakeholder Collaboration Preferred Certifications: ITIL Foundation v3/v4 (minimum), ITIL Specialist or higher certifications (advantageous), Platform-specific CMDB certifications (e.g., ServiceNow CISCMDB) are highly desirable. • Security clearance will be mandatory and ability to attain higher clearance levels is essential.

Infrastructure Engineer (Nutanix) Ready to build infrastructure that actually matters? We re looking for a Nutanix-focused Infrastructure Engineer to join a high-performing team delivering secure, mission-critical platforms into high security environments. This is a hands-on role where you ll take ownership of building and deploying Nutanix HCI clusters (AHV, AOS, Prism), turning technical designs into secure, resilient, high-performance infrastructure. You ll work in complex environments where quality, security, and engineering excellence truly matter. You ll be responsible for building and configuring enterprise-grade Nutanix platforms, supporting upgrades, migrations, and lifecycle management, while driving performance, resilience, and security best practices. You ll also contribute to automation and repeatable build standards to ensure consistency at scale. This is a successful, well-established, award-winning MSP experiencing continued growth and new project wins offering genuine opportunities for career progression, skills development, and long-term advancement. We re looking for: Proven Nutanix deployment experience Strong understanding of high availability and secure infrastructure Desirable certifications (NCA, NCP, NCM or equivalent) Candidates must hold current Security Clearance or be willing to undergo the clearance process as part of the role. For more info please get in touch.

Infrastructure Engineer Citrix, office based working Citrix Infrastructure Engineer responsible for design, build, configuration, and ongoing improvement of enterprise Citrix Virtual Apps and Desktops platforms, ensuring the delivery of secure, resilient, and high-performance digital workspace services. This would suit an experienced engineer with strong hands-on implementation and optimisation of Citrix infrastructure. Involved in translating architectural designs into stable, scalable operational solutions through standardised builds. Ensuring best-practice configuration, and automation. Working closely with architecture, network, cloud, security, and end-user computing teams, the engineer supports reliable access to business-critical applications and desktops across on-premises and hybrid environments. Experience collaborating with architecture, network, cloud, security, and end-user computing teams. This is an excellent opportunity working for a well-established successful award-winning MSP. You will work to maintain platform stability, enhance user experience, and driving continuous improvement across the Citrix estate to meet performance, security, and availability requirements. • Degree or equivalent experience in Information Technology, Computer Science, Engineering, or a related discipline. • Citrix Virtual Apps and Desktops in an enterprise environment- resilient Citrix environments. • ITIL-based service management and operational best practices. • Proven experience in a hands-on Infrastructure Engineer, EUC Engineer, or similar role supporting enterprise platforms. • Extensive experience building, configuring, and supporting Citrix Virtual Apps and Desktops, including: • Delivery Controllers, • StoreFront, • Citrix Gateway • Strong documentation skills, including creation and maintenance of build standards and operational procedures. Desirable Citrix certifications: CCA-V / CCA-D CCP-V / CCP-D ITIL Foundation certification. Automation and scripting (e.g. PowerShell, Citrix APIs). Profile management and user experience optimisation technologies (e.g. FSLogix, Citrix Profile Management). Monitoring and analytics tools (e.g. Citrix Director, ControlUp, or equivalent). VDI alternatives or coexistence platforms (e.g. Azure Virtual Desktop, VMware Horizon).

Infrastructure Engineer NetApp NetApp Infrastructure Engineer to build, configure, and implement enterprise storage and network security platforms, with a focus on NetApp storage solutions and Fortinet security technologies. Ensuring delivery of secure, resilient, and high-performance infrastructure services that support critical business systems and data. You will have strong hands-on implementation exp across NetApp storage platforms and Fortinet security infrastructure, translating technical designs into operational solutions through standardised builds, secure configurations, and best-practice deployment. This role is working with cross functional teams, in collaboration with architecture, networking, cloud, and security. Contributing to delivery of robust on-premises and hybrid infrastructure. Driving consistency, automation, and continuous improvement across the infrastructure estate. • Implementation of NetApp enterprise storage platforms and Fortinet security infrastructure. • Translate technical designs into operational solutions • Deliver resilient, high-availability infrastructure services that meet performance, security, and compliance requirements. • Ensure infrastructure builds align with enterprise standards, security policies, and operational best practices. • Contribute to continuous improvement initiatives, including automation, configuration consistency, and service optimisation. You will have a degree or equivalent experience in Information Technology, Computer Science, Engineering, or a related discipline and a strong background in NetApp enterprise storage platforms, working with Fortinet security technologies. This is a very successful, well-established, award-winning MSP so they do like candidates with ITIL based or worked in a similar MSP, service management environment. Would suit someone with proven hands-on infrastructure experience, building, configuring, and implementing NetApp storage solutions, including high availability, replication, and performance optimisation. Strong experience deploying and configuring Fortinet security infrastructure, including firewalls and core security services. Desirable Vendor certifications such as: NetApp (e.g. NCDA, NCIE, or equivalent) Fortinet (e.g. NSE 4 7 or equivalent) ITIL Foundation certification. Security Clearance Office based, Stoke On Trent Must have security clearance or be willing to go through the process as part of the role.

Systems Operations Engineer Crewe (Hybrid) The tech stack includes: Linux, Ubuntu, Apache, PHP, MySQL, PostgreSQL, Postfix, Git, AWS (ECS, EC2, Lambda, VPC, Route53, S3, RDS, CloudWatch, CloudFormation), Python, and Bash. Experience with configuration management tools such as Puppet, Ansible, Terraform, or Ninja is also desirable. We are looking for a Systems Operations Engineer to join a tech-driven client in Crewe. In this role, you will play a key part in supporting and maintaining their Linux environment, working closely with IT Infrastructure and Software Development teams to ensure systems whether internal platforms or customer-facing services are scalable, secure, and efficient. You will be responsible for supporting and maintaining the group s Linux estate, as well as providing support for their AWS infrastructure. This includes automating infrastructure tasks such as environment builds, scaling, monitoring, and patching. In addition, you will ensure compliance with internal records and security standards, document systems, and follow change management protocols. This role is ideal for someone with strong Linux experience and knowledge of cloud technologies, particularly AWS. Scripting experience in Python or Bash is also important to succeed in this role. This is a brilliant organisation offering this position on a hybrid basis, encouraging collaboration and in-person teamwork. Please note that successful candidates will be required to undergo a Non-Police Personnel Vetting (NPPV) Level 3 check as part of the onboarding process.

Field Engineer (Infrastructure, Networking) Stoke on Trent office / UK We re looking for an experienced hands-on IT Field Engineer with strong IT infrastructure support, networking LAN/WAN, Cisco switches, firewalls and wireless technologies experience for an amazing client. This is an exciting, varied, and fast paced role. You will be working for a leading organisation with offices in Stoke on Trent at the heart of IT operations, maintaining and deploying network, hardware, and AV systems across all UK offices. Your work will ensure seamless IT infrastructure during office refits, relocations, and acquisitions . You ll handle installation, configuration, and maintenance of equipment including MFDs, wireless access points, Cisco switches, firewalls, and AV systems. You ll troubleshoot and optimise network performance, implement consistent standards, and support firewall setups and network segmentation. This role also gives you the chance to lead IT setup for mergers and acquisitions , ensuring smooth integration of new offices and systems. This would suit someone who likes being out and about, a mix of nationwide travel for project work and the remainder of the time in the Stoke office, focusing on continuous improvement, monitoring, and maintenance of IT infrastructure. Expenses petrol / overnight stays, and meals are all covered by the client. Driving licence required. For more information, please get in touch.

Cloud Infrastructure Engineer Stoke on Trent (AWS, Azure, GCP) Infrastructure Cloud Engineer with 2-3 years experience with Cloud platforms, our client is flexible around AWS, Azure, or GCP. You will have Infrastructure as Code (IaC), Terraform, CloudFormation, or ARM templates. This would suit an experienced engineer with Linux/Unix or Windows server administration in a cloud or virtualised environment with basic networking (VPCs, subnets, routing, firewalls, VPNs) in a cloud context. Familiarity with CI/CD pipelines and DevOps is desired. My client would be looking for someone with scripting langs Python, Bash, or PowerShell for automation. Understanding monitoring tools, logging tools such as CloudWatch, Azure Monitor, Stackdriver or similar. This is to join a highly talented growing team in Stoke on Trent, supporting exciting projects and delivering secure, scalable, and cost-effective solutions to end clients. You ll help design, implement, and maintain cloud infrastructure across public and hybrid environments, using Infrastructure-as-Code tools. The role also involves monitoring for performance, availability, and security, as well as assisting with incident response and troubleshooting. Collaboration is key, and you ll work with engineers and architects to create reusable templates, drive automation, and support cost optimisation. This is a great opportunity to take the next step in your career, working on high-security projects in a collaborative environment. For more info pls get in touch.

Field Engineer (Infrastructure, Networking) - Stoke on Trent office / UK We're looking for an experienced hands-on IT Field Engineer with strong IT infrastructure support, networking LAN/WAN, Cisco switches, firewalls and wireless technologies experience for an amazing client. This is an exciting, varied, and fast paced role. You will be working for a leading organisation with offices in Stoke on Trent at the heart of IT operations, maintaining and deploying network, hardware, and AV systems across all UK offices. Your work will ensure seamless IT infrastructure during office refits, relocations, and acquisitions . You'll handle installation, configuration, and maintenance of equipment including MFDs, wireless access points, Cisco switches, firewalls, and AV systems. You'll troubleshoot and optimise network performance, implement consistent standards, and support firewall setups and network segmentation. This role also gives you the chance to lead IT setup for mergers and acquisitions , ensuring smooth integration of new offices and systems. This would suit someone who likes being out and about, a mix of nationwide travel for project work and the remainder of the time in the Stoke office, focusing on continuous improvement, monitoring, and maintenance of IT infrastructure. Expenses petrol / overnight stays, and meals are all covered by the client. Driving licence required. For more information, please get in touch.

Network Engineer, L2/3, SD-WAN, Cisco, Zscaler Talented Network Consultant working with Cisco, Aruba, Palo Alto, Fortinet and Zscaler to join an award winning MSP. You will be leading and contributing to the delivery of network and security projects, including new deployments, upgrades, migrations and change implementations ensuring that solutions meet customers requirements. Preference will be given to candidates who are currently working for an MSP or have client/customer facing skills. Key Technologies: Cisco, SD-WAN, WAN, LAN, Data Centre switching and Security, Cisco, Aruba, Meraki, Palo Alto, Fortinet and Zscaler. You will be joining a team of highly professional team of 3rd line engineers, working closely with customers to understand their technical requirements. You will build and deliver solutions that meet and exceed expectations. Strong communications skills are essential with a passion for working with end clients. You will be responsible for delivery and presentation of the solutions to both new and existing customers. Looking at delivery and operational support of customer solutions encompassing LAN, WAN and Network Security. Providing 3rd line support assistance for complex incidents and escalations when required to ensure effective resolutions. Would suit someone with strong layer 2 & 3 networking expertise, strong Cisco background and any experience around Zscaler delivery is advantageous. Knowledge or understanding of Software Defined Network and SD-WAN, alongside experience handling and managing customer support incidents. Working in a collaborative environment personality is key, as you will liaise closely with clients, fellow team members and have a friendly and excellent telephone manner that will allow you to build rapport easily. This role is primarily remote, but there will be requirement to travel to clients sites where required. For more information pls get in touch.

Service Desk Engineer, Networking, Zscaler, Cisco Highly skilled 3rd line support experience working with Zscaler, ZIA, ZPA, CISCO and strong Layer 2 &3 networking expertise. You will be working in a small but highly experienced team of engineers working for an award-winning MSP. You will be involved in delivering IT Services to both Private and Public Sector Enterprises, deploying & managing software-defined network, security, and cloud infrastructure platforms. As the senior engineer you will have experience of networking and Zscaler and be involved in both service desk and project work. Zscaler, ZIA, ZPA and Cisco CCIEs, CCNPs, Fortinet NSE4s, NSE5s, NSE7s. You will spend the majority of your day to day on the busy ServiceDesk liaising with customers, IT professionals with complex problems and change requests helping them co-manage their Network and Security solutions. As part of the small and highly experienced talented team of engineers you will also join an on-call Rota to ensure their customers are supported 24/7. Skills: Minimum CCNP level certification/expertise preferred. Strong Layer 2&3 Networking expertise. Strong Security Awareness principles and practice. Experience with several of, or all of WAN, LAN, Data Centre switching and Security (Cisco, Aruba, Meraki, Palo Alto, Fortinet and Zscaler). Experience handling, managing and resolving customer support incidents (Ticket Management). The ability to liaise effectively with service providers (TalkTalk, Vodafone, GTT etc.). Experience of dealing with vendor TAC support services (Cisco TAC/Fortinet/Microsoft etc.). Knowledge or understanding of Software Defined Networking and SD-WAN. Excellent communication skills and a willingness to work remotely and on-site with customers as/when required although the role is mainly home based. The ability to work autonomously when required, or as part of a close team when collaborating on a wider solution/fault. Join an on-call rota to ensure our customers are supported 24/7. Overtime and OOH work are available. UK Driving License. Personality is key as the ideal candidate will have excellent telephone skills, be warm, friendly, and well-organized to build a great rapport with end clients customers. Being able to quickly and efficiently understand a customer's problem, ensure it is logged correctly and resolved within a timely manner.

Senior Technical Project Manager - North Yorkshire - Permanent Are you a Technical Project Manager looking to join a well know financial services organisation based in a hybrid remote/office based position? Can you build strong relationships with stakeholders suppliers and colleagues? Our client is looking for a technically minded PM with strong IT Infrastructure knowledge (LAN, WAN, Firewalls, Storage, Telephony) and a deep understanding of delivering into cloud based services/providers, including Microsoft Azure and M365 product suite. You will be able to inspire and engage people, whilst delivering projects from inception to live operation. Working on multiple projects at any one time, and you will be experienced in delivering within Waterfall and Agile / Scrum frameworks. What's in it for you? Salary is up to £55k and they are offer a wide variety of benefits with a brilliant learning and development programme where you will be valued, recognised and rewarded.