1st Line Helpdesk Support Advisor Cardiff £24,000 base Looking to find a Service Desk role that inflates your salary with overtime, provides ongoing training as well as a progression plan for your career development? We are helping our client based in Cardiff to scale their technical team with 1st line support engineers who want to work within a collaborative team and can add value across multiple workstreams within the business. About the company The company offers and encourages training and progression, there have been frequent promotions within the current team, and they provide ongoing support to your career development. The technical teams keep the company at the forefront of technology and as the company scales in projects and size, they have an exciting IT department that are constantly thinking of new ways to improve their functions. About you You will be a generalist rather than specialising in one area; this role has a focus on end user support so you will be a great communicator with strong customer service skills. You have an inquisitive nature and want to constantly develop your skills. You believe the best way to really understand technical capabilities is to break things to build them back up, or you just like designing your own solutions. About the role The role is fully office-based so it is necessary to live within a commutable distance from the Cardiff office. You must be UK based and happy to call in for the occasional meeting, though. With a largely remote task force, this role is very much end user support and supporting remote desktops Identifying frequently occurring issues and coordinating with respective teams as needed Working with all IT departments to facilitate issue resolution of problems elevated by the service desk team. Monitoring escalations Trending of incidents to identify problems. Managing and updating the Service Desk knowledge base Managing multiple, high-priority issues simultaneously Identify, propose, and enforce escalation process improvements. Actively and willingly share expertise and coach others. Make clear recommendations for action rather than presenting options. Organise consistent lines of communication to ensure issues are correctly identified. Pursue regular updates from problem owners and cascade information back to Service Desk staff Attend CAB meetings, assess change risk and ensure the Service Desk can continue to deliver consistent quality standards to customers. The technology / experience that would be ideal includes: Experience with Microsoft operating systems Good understanding of Microsoft Windows 10 Good understanding of Microsoft Office suite Good understanding of PC and server hardware architecture, building, configuring and installation Good understanding and ability to troubleshoot TCP / IP Networking Previous experience of VOIP/telephony Working knowledge of network technologies Next steps Easy, apply for the role and we ll be in touch, thanks!
27/01/2026
Full time
1st Line Helpdesk Support Advisor Cardiff £24,000 base Looking to find a Service Desk role that inflates your salary with overtime, provides ongoing training as well as a progression plan for your career development? We are helping our client based in Cardiff to scale their technical team with 1st line support engineers who want to work within a collaborative team and can add value across multiple workstreams within the business. About the company The company offers and encourages training and progression, there have been frequent promotions within the current team, and they provide ongoing support to your career development. The technical teams keep the company at the forefront of technology and as the company scales in projects and size, they have an exciting IT department that are constantly thinking of new ways to improve their functions. About you You will be a generalist rather than specialising in one area; this role has a focus on end user support so you will be a great communicator with strong customer service skills. You have an inquisitive nature and want to constantly develop your skills. You believe the best way to really understand technical capabilities is to break things to build them back up, or you just like designing your own solutions. About the role The role is fully office-based so it is necessary to live within a commutable distance from the Cardiff office. You must be UK based and happy to call in for the occasional meeting, though. With a largely remote task force, this role is very much end user support and supporting remote desktops Identifying frequently occurring issues and coordinating with respective teams as needed Working with all IT departments to facilitate issue resolution of problems elevated by the service desk team. Monitoring escalations Trending of incidents to identify problems. Managing and updating the Service Desk knowledge base Managing multiple, high-priority issues simultaneously Identify, propose, and enforce escalation process improvements. Actively and willingly share expertise and coach others. Make clear recommendations for action rather than presenting options. Organise consistent lines of communication to ensure issues are correctly identified. Pursue regular updates from problem owners and cascade information back to Service Desk staff Attend CAB meetings, assess change risk and ensure the Service Desk can continue to deliver consistent quality standards to customers. The technology / experience that would be ideal includes: Experience with Microsoft operating systems Good understanding of Microsoft Windows 10 Good understanding of Microsoft Office suite Good understanding of PC and server hardware architecture, building, configuring and installation Good understanding and ability to troubleshoot TCP / IP Networking Previous experience of VOIP/telephony Working knowledge of network technologies Next steps Easy, apply for the role and we ll be in touch, thanks!
IntaPeople are currently working with fast growing but very established technology focussed client who are based in South Wales, UK and Europe. They have operations globally and work with some of the largest financial institutes across the world. Due to a heavy growth strategy and strong client pipeline, they now require a mid level Software Developer who has a focus on the backend to join their technical function. As a Developer you will be responsible for: Building, developing and provide maintenance of the core products using backend technologies. Participating in a cross functional team with frontend, backend and full stack developers, testers, business analysts, project managers and product owners. Estimating and delivering high quality software solutions iteratively in sprints. Ensuring high quality product deliver through close collaboration and reviews, developing to the coding standards. Essential Skills/Experience Experience designing and developing complex web applications In-depth knowledge of C# ASP.NET MVC development. Understanding of software development best practices and OO design patterns. Experience writing unit tests. Familiar using version control systems (GIT & Azure) In-depth knowledge of JQuery and AJAX. Good knowledge of SQL Server databases and SQL queries. Desirable Skills/Experience: In-depth knowledge of frontend web development using HTML, JavaScript and CSS. ReactJS or KnockoutJS SASS for CSS generation UI Automation About the company They are an award-winning company that work with household clients and offer and encourages training and progression, whilst providing job security. There have been frequent promotions within the current team, and they provide ongoing support to your career development. The Client heavily invests in revolutionary new technology and are market leaders in the Customer Experience. They service clients around the global at an enterprise level. They operate a flexible and remote working policy. Whilst the offices are based in Wales there may be an expectation to attend these sites periodically, but hybrid/remote working is very much normal within the business . You will be offered a competitive starting salary of between £45000 - £55,000 depending on experience whilst also working for a flexible remote first company. Holidays start at 26 days per year (including your birthday & plus 8 bank holidays) and can increase up to 30 days with service awards. Additional benefits such as salary sacrifice like cycle to work scheme, technical equipment scheme and others alike are also on offer. Click APPLY now for more information or for a confidential chat please call Nathan Handley on (phone number removed). Candidates who are not eligible to live and work in the UK cannot be considered. Social Media: (url removed)>
26/01/2026
Full time
IntaPeople are currently working with fast growing but very established technology focussed client who are based in South Wales, UK and Europe. They have operations globally and work with some of the largest financial institutes across the world. Due to a heavy growth strategy and strong client pipeline, they now require a mid level Software Developer who has a focus on the backend to join their technical function. As a Developer you will be responsible for: Building, developing and provide maintenance of the core products using backend technologies. Participating in a cross functional team with frontend, backend and full stack developers, testers, business analysts, project managers and product owners. Estimating and delivering high quality software solutions iteratively in sprints. Ensuring high quality product deliver through close collaboration and reviews, developing to the coding standards. Essential Skills/Experience Experience designing and developing complex web applications In-depth knowledge of C# ASP.NET MVC development. Understanding of software development best practices and OO design patterns. Experience writing unit tests. Familiar using version control systems (GIT & Azure) In-depth knowledge of JQuery and AJAX. Good knowledge of SQL Server databases and SQL queries. Desirable Skills/Experience: In-depth knowledge of frontend web development using HTML, JavaScript and CSS. ReactJS or KnockoutJS SASS for CSS generation UI Automation About the company They are an award-winning company that work with household clients and offer and encourages training and progression, whilst providing job security. There have been frequent promotions within the current team, and they provide ongoing support to your career development. The Client heavily invests in revolutionary new technology and are market leaders in the Customer Experience. They service clients around the global at an enterprise level. They operate a flexible and remote working policy. Whilst the offices are based in Wales there may be an expectation to attend these sites periodically, but hybrid/remote working is very much normal within the business . You will be offered a competitive starting salary of between £45000 - £55,000 depending on experience whilst also working for a flexible remote first company. Holidays start at 26 days per year (including your birthday & plus 8 bank holidays) and can increase up to 30 days with service awards. Additional benefits such as salary sacrifice like cycle to work scheme, technical equipment scheme and others alike are also on offer. Click APPLY now for more information or for a confidential chat please call Nathan Handley on (phone number removed). Candidates who are not eligible to live and work in the UK cannot be considered. Social Media: (url removed)>
IntaPeople are currently looking for a mid-senior level Microsoft focussed Software Developer to join a small close knit digital team (within a larger group) in Cardiff. You will be responsible for leading the design, build, and deployment of automation workflows and model-driven apps using Microsoft Power Platform (Power Apps, Power Automate, Dataverse). You'll also be working with cutting-edge technologies that really push AI capabilities (Microsoft Copilot, Azure AI services) into business processes to ensure futureproofing of their services Experience at a glance: Proven experience as a Software Developer 4-5+ years min. Proven experience with Microsoft Power Platform (Power Apps, Power Automate, Dataverse). Proficiency in JavaScript for Power Apps. Strong understanding of AI technologies and their application in business workflows. Ability to integrate APIs and connect third-party applications. Ability to work alone on projects or part of a wider business team when needed What You ll Do (at a glance): Lead the design, build, and deployment of automation workflows and model-driven apps using Microsoft Power Platform (Power Apps, Power Automate, Dataverse). Provide troubleshoot and problem solving support to the business team Integrate AI capabilities (Microsoft Copilot, Azure AI services) into business processes. Ensure seamless integration with Microsoft, Adobe, and third-party platforms Gather business requirements to translate into business technical solutions Work closely with IT & Finance teams within the business If you re an innovative thinker who has a passion for automation and AI this could be an excellent opportunity to drive this capability forward within the business whilst also collaborating with the group within a fast paced environment. Role at a glance: Power Apps/Automation Developer A competitive starting salary of £45,000 - £60,000 (depending on experience) Hybrid working options or Remote if based further away The opportunity to lead transformative projects Professional development and training in emerging technologies A competitive benefits package to be discussed For more information, please click APPLY now or call Nathan Handley on (phone number removed).
24/01/2026
Full time
IntaPeople are currently looking for a mid-senior level Microsoft focussed Software Developer to join a small close knit digital team (within a larger group) in Cardiff. You will be responsible for leading the design, build, and deployment of automation workflows and model-driven apps using Microsoft Power Platform (Power Apps, Power Automate, Dataverse). You'll also be working with cutting-edge technologies that really push AI capabilities (Microsoft Copilot, Azure AI services) into business processes to ensure futureproofing of their services Experience at a glance: Proven experience as a Software Developer 4-5+ years min. Proven experience with Microsoft Power Platform (Power Apps, Power Automate, Dataverse). Proficiency in JavaScript for Power Apps. Strong understanding of AI technologies and their application in business workflows. Ability to integrate APIs and connect third-party applications. Ability to work alone on projects or part of a wider business team when needed What You ll Do (at a glance): Lead the design, build, and deployment of automation workflows and model-driven apps using Microsoft Power Platform (Power Apps, Power Automate, Dataverse). Provide troubleshoot and problem solving support to the business team Integrate AI capabilities (Microsoft Copilot, Azure AI services) into business processes. Ensure seamless integration with Microsoft, Adobe, and third-party platforms Gather business requirements to translate into business technical solutions Work closely with IT & Finance teams within the business If you re an innovative thinker who has a passion for automation and AI this could be an excellent opportunity to drive this capability forward within the business whilst also collaborating with the group within a fast paced environment. Role at a glance: Power Apps/Automation Developer A competitive starting salary of £45,000 - £60,000 (depending on experience) Hybrid working options or Remote if based further away The opportunity to lead transformative projects Professional development and training in emerging technologies A competitive benefits package to be discussed For more information, please click APPLY now or call Nathan Handley on (phone number removed).
A leading global research platform is modernising its user experience across millions of articles and book pages, and they re looking for a highly skilled UI/Visual Designer to help shape the next generation of their reading and discovery interfaces. You ll join a specialist UX team responsible for elevating accessibility, consistency, and performance across a vast, content rich product used by tens of millions of people every month. Working closely with Product, Engineering, and UX partners, you ll translate strategy into polished, production ready UI that supports a mission centred on advancing knowledge and improving outcomes in science and healthcare. What you ll be doing Leading visual and UI design execution using Figma, with a strong focus on component libraries, variants/tokens, auto layout and high quality developer handoff. Applying and contributing to a large scale design system, including new typography and Graphene based components. Partnering with developers to QA implementation and ensure WCAG compliant accessibility standards are met. Producing clear documentation, design decisions and artefacts that support iterative releases. Enhancing the platform s visual consistency, readability and long form content experience across responsive breakpoints. What you ll bring 4 6 years experience in UX/UI design for content heavy digital products. A proven ability to deliver accessible, system based UI at scale in close collaboration with engineering teams. Expert level Figma skills , especially for design to delivery workflows. Strong experience with design systems , component alignment and cross product collaboration. Exceptional typography craft , particularly for long form reading environments. How success will be measured Timely delivery of pages and components migrated into the design system. High quality implementation that passes design QA and meets WCAG standards. Consistent visual and typographic execution across all breakpoints. Clear communication, documentation and positive collaboration feedback. Tangible improvements to UI consistency, brand alignment and accessibility. Interview process 30 minute phone screening with the hiring manager minute portfolio review with a panel of colleagues If you re passionate about elevating complex, content rich experiences and want to contribute to a platform with global impact, this contract offers the chance to make a meaningful mark.
15/01/2026
Contractor
A leading global research platform is modernising its user experience across millions of articles and book pages, and they re looking for a highly skilled UI/Visual Designer to help shape the next generation of their reading and discovery interfaces. You ll join a specialist UX team responsible for elevating accessibility, consistency, and performance across a vast, content rich product used by tens of millions of people every month. Working closely with Product, Engineering, and UX partners, you ll translate strategy into polished, production ready UI that supports a mission centred on advancing knowledge and improving outcomes in science and healthcare. What you ll be doing Leading visual and UI design execution using Figma, with a strong focus on component libraries, variants/tokens, auto layout and high quality developer handoff. Applying and contributing to a large scale design system, including new typography and Graphene based components. Partnering with developers to QA implementation and ensure WCAG compliant accessibility standards are met. Producing clear documentation, design decisions and artefacts that support iterative releases. Enhancing the platform s visual consistency, readability and long form content experience across responsive breakpoints. What you ll bring 4 6 years experience in UX/UI design for content heavy digital products. A proven ability to deliver accessible, system based UI at scale in close collaboration with engineering teams. Expert level Figma skills , especially for design to delivery workflows. Strong experience with design systems , component alignment and cross product collaboration. Exceptional typography craft , particularly for long form reading environments. How success will be measured Timely delivery of pages and components migrated into the design system. High quality implementation that passes design QA and meets WCAG standards. Consistent visual and typographic execution across all breakpoints. Clear communication, documentation and positive collaboration feedback. Tangible improvements to UI consistency, brand alignment and accessibility. Interview process 30 minute phone screening with the hiring manager minute portfolio review with a panel of colleagues If you re passionate about elevating complex, content rich experiences and want to contribute to a platform with global impact, this contract offers the chance to make a meaningful mark.
Digital Customer Journey Transformation EMEA Customer Success & Delivery Manager (SaaS) Hybrid - UK-based, offices in Swansea or London - 1 days p/week onsite ideally but we can also consider fully remote candidates with occasional travel to customer sites (approx once a quarter) Permanent £55,000 - £70,000 (depending on location) Spanish - the customers you'll most likely be looking after are Spanish so the ability to speak Spanish is needed for this role The Role We re looking for someone who can guide enterprise clients through the delivery of complex digital solutions from onboarding and implementation to ongoing success and growth. You ll work closely with major financial institutions and other global enterprises, helping them roll out SaaS platform to transform customer journeys. This isn t a back-office role. You ll be client-facing, shaping solutions, and making sure projects run smoothly from start to finish. You ll act as the product expert, ensuring customers not only adopt the platform but continue to find new ways to get value from it. You ll work at the heart of customer delivery, turning manual, paper-heavy processes into seamless digital experiences. This isn t just another delivery role. You ll be driving adoption, measurable ROI, and long-term client value across industries like Financial Services and Telco. What You ll Do Own the full post-sales lifecycle onboarding, implementation, and continuous improvement. Build trusted relationships with senior client stakeholders across enterprise accounts. Manage programme delivery across multiple teams Product, Engineering, Support, and external partners. Track ROI and KPIs, lead QBRs, and demonstrate tangible business outcomes. Translate business goals into clear delivery plans, user stories, and sprint activity. Influence product direction through real client feedback and delivery insight. What we're looking for 5+ years in Customer Success / Delivery Management within SaaS or Digital Transformation. Background in Telco, Financial Services, or other complex enterprise environments. Strong understanding of Agile / Scrum and traditional delivery methods. Excellent stakeholder management and communication skills. Confident working in technically complex, fast-moving environments. Commercial awareness and a focus on delivering measurable business impact. Why This Role? High-impact position working directly with leading global brands. Opportunity to shape the future of digital customer journeys. Collaborative, growth-driven culture where your ideas matter. Modern no-code product driving change across multiple industries. Interested? If you re an experienced Programme or Delivery Manager with a background in digital transformation and enterprise SaaS delivery, we d love to hear from you.
12/01/2026
Full time
Digital Customer Journey Transformation EMEA Customer Success & Delivery Manager (SaaS) Hybrid - UK-based, offices in Swansea or London - 1 days p/week onsite ideally but we can also consider fully remote candidates with occasional travel to customer sites (approx once a quarter) Permanent £55,000 - £70,000 (depending on location) Spanish - the customers you'll most likely be looking after are Spanish so the ability to speak Spanish is needed for this role The Role We re looking for someone who can guide enterprise clients through the delivery of complex digital solutions from onboarding and implementation to ongoing success and growth. You ll work closely with major financial institutions and other global enterprises, helping them roll out SaaS platform to transform customer journeys. This isn t a back-office role. You ll be client-facing, shaping solutions, and making sure projects run smoothly from start to finish. You ll act as the product expert, ensuring customers not only adopt the platform but continue to find new ways to get value from it. You ll work at the heart of customer delivery, turning manual, paper-heavy processes into seamless digital experiences. This isn t just another delivery role. You ll be driving adoption, measurable ROI, and long-term client value across industries like Financial Services and Telco. What You ll Do Own the full post-sales lifecycle onboarding, implementation, and continuous improvement. Build trusted relationships with senior client stakeholders across enterprise accounts. Manage programme delivery across multiple teams Product, Engineering, Support, and external partners. Track ROI and KPIs, lead QBRs, and demonstrate tangible business outcomes. Translate business goals into clear delivery plans, user stories, and sprint activity. Influence product direction through real client feedback and delivery insight. What we're looking for 5+ years in Customer Success / Delivery Management within SaaS or Digital Transformation. Background in Telco, Financial Services, or other complex enterprise environments. Strong understanding of Agile / Scrum and traditional delivery methods. Excellent stakeholder management and communication skills. Confident working in technically complex, fast-moving environments. Commercial awareness and a focus on delivering measurable business impact. Why This Role? High-impact position working directly with leading global brands. Opportunity to shape the future of digital customer journeys. Collaborative, growth-driven culture where your ideas matter. Modern no-code product driving change across multiple industries. Interested? If you re an experienced Programme or Delivery Manager with a background in digital transformation and enterprise SaaS delivery, we d love to hear from you.
Data Architect Hybrid RCT (South Wales) IntaPeople are proud and excited to be appointed to recruit an experienced Data Architect for a Welsh-based not-for-profit sector client on an exclusive growth project. This is a very exciting opportunity to join their fast-growing Data function in this newly created position. You will be joining the data team as one of the first members in this area of the business which will work with external partners to build out the organisations data capability offering. As a Data Architect, you will be responsible for designing, building, and maintaining robust, scalable, and secure data pipelines and platform that enable them to make data -driven decisions at a enterprise level. Working closely with the Head of Data Engineering you will help grow out this data function with the recruitment of further data engineering resources whilst working closely with solutions architects and Software Engineers. You will also get the opportunity to progress into a leadership role if this suited the individuals desires and capabilities. Essential Skills Proven experience as a Data Architect (or similar/related role) Experience with Azure Data Factory, Databricks, or Apache Spark, following modern ETL/ELT principles. Experience with Big Data Experience with Enterprise level Data sets Experience of using programming languages such as Python, Scala and SQL Ability to lead and mentor other team members Demonstrable knowledge of data modelling and data warehousing within platforms such as Azure. Practical experience with Microsoft Azure services, including Azure Data Lake (Gen2), Synapse, Event Hubs, and Cosmos DB, within scalable cloud -based architectures. Experience in using Git, Azure DevOps, or GitHub Actions for version control, CI/CD, and collaborative data delivery. Robust understanding of data governance, data quality, and metadata management. Key Responsibilities (at a glance): Establish Data strategies and data modelling internally within the data estate Work closely with other business leaders to maintain governance and compliance within their data estate. Research into emerging technologies and upcoming trends Lead on the introduction of foundational data management capabilities to improve trust, accessibility, and efficiency in an organisation that has limited data management capability, lacks data management practices, including governance, metadata standards, and quality controls. Design, implement, and optimise physical data models that align with pipeline architecture, by using the approach that ensures efficient query performance, scalable storage, and robust integration and delivers adaptable and resource -efficient data processing, meeting the organisation s evolving analytical and operational demands. Work closely with data analysts, engineers and solution architects through regular communication and collaborative planning to ensure data solutions are closely aligned with business objectives and effectively meet user needs. Transform raw data into meaningful insights by developing and maintaining tailored ETL (Extract, Transform, Load) processes enabling customised processes, empowering stakeholders to make informed decisions based on high-quality, processed information Managing the aspirations of a variety of stakeholders to enable successful project delivery can be challenging, especially when their priorities may differ or even conflict and require reconciliation to meet business and project needs. What you ll get in return (at a glance) A salary of circa £62,000 - £68,000 (depending on experience) 28 days annual leave + public bank holidays A flexible working environment Competitive Legal and General pension Scheme (8% contribution) 4 x Death in service The opportunity to work on modern and industry changing projects Progression and development opportunities Free Rail travel throughout Wales Salary sacrifice scheme such as cycle to work, electric vehicle To be based in their brand new, modern offices 2 days per week A chance to truly contribute to large scale digitalisation projects within Wales For more information click APPLY now or for a confidential chat call Nathan Handley on (phone number removed). This role is commutable from Swansea, Bridgend, Cardiff and Newport.
12/01/2026
Full time
Data Architect Hybrid RCT (South Wales) IntaPeople are proud and excited to be appointed to recruit an experienced Data Architect for a Welsh-based not-for-profit sector client on an exclusive growth project. This is a very exciting opportunity to join their fast-growing Data function in this newly created position. You will be joining the data team as one of the first members in this area of the business which will work with external partners to build out the organisations data capability offering. As a Data Architect, you will be responsible for designing, building, and maintaining robust, scalable, and secure data pipelines and platform that enable them to make data -driven decisions at a enterprise level. Working closely with the Head of Data Engineering you will help grow out this data function with the recruitment of further data engineering resources whilst working closely with solutions architects and Software Engineers. You will also get the opportunity to progress into a leadership role if this suited the individuals desires and capabilities. Essential Skills Proven experience as a Data Architect (or similar/related role) Experience with Azure Data Factory, Databricks, or Apache Spark, following modern ETL/ELT principles. Experience with Big Data Experience with Enterprise level Data sets Experience of using programming languages such as Python, Scala and SQL Ability to lead and mentor other team members Demonstrable knowledge of data modelling and data warehousing within platforms such as Azure. Practical experience with Microsoft Azure services, including Azure Data Lake (Gen2), Synapse, Event Hubs, and Cosmos DB, within scalable cloud -based architectures. Experience in using Git, Azure DevOps, or GitHub Actions for version control, CI/CD, and collaborative data delivery. Robust understanding of data governance, data quality, and metadata management. Key Responsibilities (at a glance): Establish Data strategies and data modelling internally within the data estate Work closely with other business leaders to maintain governance and compliance within their data estate. Research into emerging technologies and upcoming trends Lead on the introduction of foundational data management capabilities to improve trust, accessibility, and efficiency in an organisation that has limited data management capability, lacks data management practices, including governance, metadata standards, and quality controls. Design, implement, and optimise physical data models that align with pipeline architecture, by using the approach that ensures efficient query performance, scalable storage, and robust integration and delivers adaptable and resource -efficient data processing, meeting the organisation s evolving analytical and operational demands. Work closely with data analysts, engineers and solution architects through regular communication and collaborative planning to ensure data solutions are closely aligned with business objectives and effectively meet user needs. Transform raw data into meaningful insights by developing and maintaining tailored ETL (Extract, Transform, Load) processes enabling customised processes, empowering stakeholders to make informed decisions based on high-quality, processed information Managing the aspirations of a variety of stakeholders to enable successful project delivery can be challenging, especially when their priorities may differ or even conflict and require reconciliation to meet business and project needs. What you ll get in return (at a glance) A salary of circa £62,000 - £68,000 (depending on experience) 28 days annual leave + public bank holidays A flexible working environment Competitive Legal and General pension Scheme (8% contribution) 4 x Death in service The opportunity to work on modern and industry changing projects Progression and development opportunities Free Rail travel throughout Wales Salary sacrifice scheme such as cycle to work, electric vehicle To be based in their brand new, modern offices 2 days per week A chance to truly contribute to large scale digitalisation projects within Wales For more information click APPLY now or for a confidential chat call Nathan Handley on (phone number removed). This role is commutable from Swansea, Bridgend, Cardiff and Newport.
We re recruiting Multi Skilled Engineering professionals for a global high tech manufacturer based in South Wales. These roles are part of a major site expansion and offer excellent long-term career development opportunities. If you re practically minded, technically trained, and confident working with mechanical AND electrical systems, we d love to hear from you. Whether you come from the forces, automotive, engineering, manufacturing, or another hands on technical environment, your transferable skills are highly valued here. You ll be joining a cleanroom, modern facility with a strong focus on structured and planned activities. The role involves working on PC based equipment (minimal PLC work), supporting strip downs, rebuilds, calibrations, and fault recovery. Much of the work is repeatable, procedure driven, and carried out to high standards of precision. Candidate Profile Formal engineering or technical qualification (C&G, NVQ, HNC, etc.) Ideally completed a formal apprenticeship (any discipline considered, automotive, military, engineering, etc.) Mechanical AND electrical background multi skilled candidates needed Experience with pneumatics or vacuum systems is an advantage Open to applicants from a wide range of technical environments who want to grow in a high tech setting. Key Details 12 hour shifts: permanent days (7am 7pm) or nights (7pm 7am) No rotation this is a fixed shift pattern Shift allowance: Days: Sun/Mon/Tue + alt Sat: % Days: Wed/Thu/Fri + alt Sat: % Nights: All patterns: % If you re multi skilled, motivated, and looking for a stable, well paid role in a cutting edge environment with a clear growth path, this could be the ideal next step. Apply with an up to date CV for a confidential conversation about the opportunity.
06/01/2026
Full time
We re recruiting Multi Skilled Engineering professionals for a global high tech manufacturer based in South Wales. These roles are part of a major site expansion and offer excellent long-term career development opportunities. If you re practically minded, technically trained, and confident working with mechanical AND electrical systems, we d love to hear from you. Whether you come from the forces, automotive, engineering, manufacturing, or another hands on technical environment, your transferable skills are highly valued here. You ll be joining a cleanroom, modern facility with a strong focus on structured and planned activities. The role involves working on PC based equipment (minimal PLC work), supporting strip downs, rebuilds, calibrations, and fault recovery. Much of the work is repeatable, procedure driven, and carried out to high standards of precision. Candidate Profile Formal engineering or technical qualification (C&G, NVQ, HNC, etc.) Ideally completed a formal apprenticeship (any discipline considered, automotive, military, engineering, etc.) Mechanical AND electrical background multi skilled candidates needed Experience with pneumatics or vacuum systems is an advantage Open to applicants from a wide range of technical environments who want to grow in a high tech setting. Key Details 12 hour shifts: permanent days (7am 7pm) or nights (7pm 7am) No rotation this is a fixed shift pattern Shift allowance: Days: Sun/Mon/Tue + alt Sat: % Days: Wed/Thu/Fri + alt Sat: % Nights: All patterns: % If you re multi skilled, motivated, and looking for a stable, well paid role in a cutting edge environment with a clear growth path, this could be the ideal next step. Apply with an up to date CV for a confidential conversation about the opportunity.
Start: ASAP Location: Cardiff (hybrid some WFH once trained) A leading organisation is seeking an experienced Data Centre Operator to join their operations team on a long term contract. This role is ideal for someone who thrives in a fast paced environment, enjoys problem solving, and takes pride in keeping critical systems running smoothly. Please note: Control M experience is essential. Candidates without Control M exposure cannot be considered. Operational Duties Monitor and manage core production systems Respond to event driven alerts and monitoring console notifications Liaise with external vendors when support is required Contact on call technical specialists during out of hours incidents Perform first line corrective actions on documented administrative systems Run and monitor batch schedules using tools such as Control M and VisualCron Execute weekend release jobs/scripts to deploy development changes Manage Xerox bulk printing and other physical operational tasks Data Centre Activities Support engineers during planned power down weekends Verify system availability (e.g., application logins) Conduct physical patrols to check temperature and environmental conditions Maintain security and access logs in line with procedures Carry out ad hoc tasks to ensure smooth data centre and batch operations Candidates with broader scheduling or production experience will be prioritised, especially those able to support the Control M scheduling environment and production output processes: Review and maintain operational procedures Produce accurate daily, weekly, monthly, and ad hoc reports Apply schedule changes Investigate and resolve production issues within the agreed scope Essential Skills Strong background in IT operations Ability to work independently and within a small team Self motivated, proactive, and solution focused Comfortable working under pressure in a 24/7 environment Experienced in root cause analysis and incident handling Committed to continuous learning and skill development Control M experience is mandatory Desirable Skills Experience in batch processing and job scheduling Exposure to Microfocus environments Understanding of JCL Korn shell scripting knowledge Familiarity with Linux/UNIX commands Basic understanding of Oracle database structures Awareness of ITIL principles Shift Pattern 12 hour shifts (days and nights) 364 day coverage (Christmas Day off) Weekly shift patterns agreed between the contractor and the organisation For immediate consideration, click apply with an up to date CV.
06/01/2026
Contractor
Start: ASAP Location: Cardiff (hybrid some WFH once trained) A leading organisation is seeking an experienced Data Centre Operator to join their operations team on a long term contract. This role is ideal for someone who thrives in a fast paced environment, enjoys problem solving, and takes pride in keeping critical systems running smoothly. Please note: Control M experience is essential. Candidates without Control M exposure cannot be considered. Operational Duties Monitor and manage core production systems Respond to event driven alerts and monitoring console notifications Liaise with external vendors when support is required Contact on call technical specialists during out of hours incidents Perform first line corrective actions on documented administrative systems Run and monitor batch schedules using tools such as Control M and VisualCron Execute weekend release jobs/scripts to deploy development changes Manage Xerox bulk printing and other physical operational tasks Data Centre Activities Support engineers during planned power down weekends Verify system availability (e.g., application logins) Conduct physical patrols to check temperature and environmental conditions Maintain security and access logs in line with procedures Carry out ad hoc tasks to ensure smooth data centre and batch operations Candidates with broader scheduling or production experience will be prioritised, especially those able to support the Control M scheduling environment and production output processes: Review and maintain operational procedures Produce accurate daily, weekly, monthly, and ad hoc reports Apply schedule changes Investigate and resolve production issues within the agreed scope Essential Skills Strong background in IT operations Ability to work independently and within a small team Self motivated, proactive, and solution focused Comfortable working under pressure in a 24/7 environment Experienced in root cause analysis and incident handling Committed to continuous learning and skill development Control M experience is mandatory Desirable Skills Experience in batch processing and job scheduling Exposure to Microfocus environments Understanding of JCL Korn shell scripting knowledge Familiarity with Linux/UNIX commands Basic understanding of Oracle database structures Awareness of ITIL principles Shift Pattern 12 hour shifts (days and nights) 364 day coverage (Christmas Day off) Weekly shift patterns agreed between the contractor and the organisation For immediate consideration, click apply with an up to date CV.
Start: 2 February 2026 End: 30 December 2026 Location: Farringdon, London (on site with some remote support) We re partnering with a global leader in professional information, analytics, and technology solutions to recruit an experienced Technical Support Specialist for a long-term contract. This organisation operates in more than 150 countries and is widely recognised for its innovative use of AI and advanced technologies to support professional services. You ll be joining a close-knit European support team (split between the UK and France) that sits within a wider global infrastructure function of over 300 people. The culture is friendly, collaborative, and inclusive somewhere you ll be supported, trusted, and encouraged to contribute your ideas. The Role This is a hands-on technical support position providing both in-person and remote support to users across the business. You ll be responsible for troubleshooting laptops, operating systems, software, printers, and mobile devices, as well as supporting user onboarding and offboarding. A key part of the role involves proactively monitoring device health , identifying performance issues, and implementing solutions to improve system efficiency. You ll also have the opportunity to streamline repetitive tasks through automation and make responsible use of AI tools to enhance support processes. Key Responsibilities Deliver in-person and remote support for laptops, OS, software, printers, and mobile devices Diagnose and resolve technical issues while providing excellent user education Monitor device performance and address root causes of poor system health Identify opportunities to automate repetitive tasks Use AI tools to triage tickets, draft updates, summarise logs, and maintain knowledge articles Support onboarding and offboarding workflows What We re Looking For Degree in Computer Science or equivalent experience (minimum 3 years in technical support) Strong knowledge of Windows, macOS, and Office 365 Solid networking fundamentals Experience with hardware/software installation and troubleshooting Understanding of Active Directory Mobile Device Management experience (Azure/Intune) Awareness of ITIL practices Excellent customer service skills Strong problem-solving ability and organisational skills If you re a proactive, solutions-focused Technical Support Specialist who enjoys working in a supportive and forward-thinking environment, we d love to hear from you.
06/01/2026
Contractor
Start: 2 February 2026 End: 30 December 2026 Location: Farringdon, London (on site with some remote support) We re partnering with a global leader in professional information, analytics, and technology solutions to recruit an experienced Technical Support Specialist for a long-term contract. This organisation operates in more than 150 countries and is widely recognised for its innovative use of AI and advanced technologies to support professional services. You ll be joining a close-knit European support team (split between the UK and France) that sits within a wider global infrastructure function of over 300 people. The culture is friendly, collaborative, and inclusive somewhere you ll be supported, trusted, and encouraged to contribute your ideas. The Role This is a hands-on technical support position providing both in-person and remote support to users across the business. You ll be responsible for troubleshooting laptops, operating systems, software, printers, and mobile devices, as well as supporting user onboarding and offboarding. A key part of the role involves proactively monitoring device health , identifying performance issues, and implementing solutions to improve system efficiency. You ll also have the opportunity to streamline repetitive tasks through automation and make responsible use of AI tools to enhance support processes. Key Responsibilities Deliver in-person and remote support for laptops, OS, software, printers, and mobile devices Diagnose and resolve technical issues while providing excellent user education Monitor device performance and address root causes of poor system health Identify opportunities to automate repetitive tasks Use AI tools to triage tickets, draft updates, summarise logs, and maintain knowledge articles Support onboarding and offboarding workflows What We re Looking For Degree in Computer Science or equivalent experience (minimum 3 years in technical support) Strong knowledge of Windows, macOS, and Office 365 Solid networking fundamentals Experience with hardware/software installation and troubleshooting Understanding of Active Directory Mobile Device Management experience (Azure/Intune) Awareness of ITIL practices Excellent customer service skills Strong problem-solving ability and organisational skills If you re a proactive, solutions-focused Technical Support Specialist who enjoys working in a supportive and forward-thinking environment, we d love to hear from you.
We are seeking an experienced IT/Software Asset Management Controller to manage the full Software Asset Management lifecycle. This includes overseeing software acquisition, licensing, compliance, and technology roadmaps. The successful candidate will act as a key point of contact for software lifecycle management and support commercial requirements across multiple business units. Initial 6 month contract, outside IR35, hybrid (circa 2 days onsite). Key Responsibilities Deliver end-to-end Software Asset Management services, from procurement to license compliance. Review and negotiate commercial terms, including software license agreements and loans. Support supplier contract management and ensure alignment with business objectives. Maintain accurate records of software assets and provide strategic input on technology roadmaps. Required Experience & Skills IT/Software Asset Management experience Strong knowledge of End User License Agreements Commercial acumen with experience negotiating software-related contracts, and experience with Software procurement Understanding of procurement laws and regulation
05/01/2026
Contractor
We are seeking an experienced IT/Software Asset Management Controller to manage the full Software Asset Management lifecycle. This includes overseeing software acquisition, licensing, compliance, and technology roadmaps. The successful candidate will act as a key point of contact for software lifecycle management and support commercial requirements across multiple business units. Initial 6 month contract, outside IR35, hybrid (circa 2 days onsite). Key Responsibilities Deliver end-to-end Software Asset Management services, from procurement to license compliance. Review and negotiate commercial terms, including software license agreements and loans. Support supplier contract management and ensure alignment with business objectives. Maintain accurate records of software assets and provide strategic input on technology roadmaps. Required Experience & Skills IT/Software Asset Management experience Strong knowledge of End User License Agreements Commercial acumen with experience negotiating software-related contracts, and experience with Software procurement Understanding of procurement laws and regulation
Network Engineer IntaPeople are currently looking for a talented Network Engineer based in North Wales to join a large organisation who require interim resource to cover BAU projects until the end of 2026. We are looking for Network Engineers who have excellent problem solving abilities and who are able to work alone in the field when needed. You will be based in their Wrexham office on a Hybrid basis (approx. 2days per week) whilst also being in the field or working from home for the remainder of the week. As a Network Engineer you will be able to adapt to different technology stacks and network standards across the organisation whilst being able to communicate effectively with technical and non-technical staff. Skills and Responsibilities Maintaining/Replacing/Upgrading network equipment in large geographical area ranging from layer 1 to layer 3 technologies. Engineer, design, and deploy highly available network services and solutions based on business, strategic, and technical requirements. Develop network infrastructure roadmaps, conduct feasibility studies, and review proposals with other technical colleagues Identify, recommend and lead continuous network infrastructure improvement efforts. Troubleshoot LAN/WAN/WLAN/Firewall issues. Research and solve complex problems regarding data communication failures. Secure, update, and patch network devices. Monitor network operation and maintain monitoring tools. Educational/Certifications University degree / Equivalent technical qualification or experienc Professional Cisco qualification ideally CCNA CCSA (Checkpoint Certified Security Administrator) or demonstrable experience of managing Checkpoint firewalls ITIL Service Management Foundation Qualification Desirable CCNA - Desirable CompTIA Network+ - Desirable Role overview Network Engineer 12month contract £300.00 - £350.00 per day IR35 status to be determined but likely InsideIR35 Company works van provided for field work Full UK drivers licence will be needed for this role Wrexham office location with travel to surrounding sites as needed (approx. 1-2 times per week) Please note, candidates must be able to lift and carry heavy IT equipment throughout any assigned shift unassisted. For more information please click APPLY now or call Nathan Handley on (phone number removed).
07/10/2025
Contractor
Network Engineer IntaPeople are currently looking for a talented Network Engineer based in North Wales to join a large organisation who require interim resource to cover BAU projects until the end of 2026. We are looking for Network Engineers who have excellent problem solving abilities and who are able to work alone in the field when needed. You will be based in their Wrexham office on a Hybrid basis (approx. 2days per week) whilst also being in the field or working from home for the remainder of the week. As a Network Engineer you will be able to adapt to different technology stacks and network standards across the organisation whilst being able to communicate effectively with technical and non-technical staff. Skills and Responsibilities Maintaining/Replacing/Upgrading network equipment in large geographical area ranging from layer 1 to layer 3 technologies. Engineer, design, and deploy highly available network services and solutions based on business, strategic, and technical requirements. Develop network infrastructure roadmaps, conduct feasibility studies, and review proposals with other technical colleagues Identify, recommend and lead continuous network infrastructure improvement efforts. Troubleshoot LAN/WAN/WLAN/Firewall issues. Research and solve complex problems regarding data communication failures. Secure, update, and patch network devices. Monitor network operation and maintain monitoring tools. Educational/Certifications University degree / Equivalent technical qualification or experienc Professional Cisco qualification ideally CCNA CCSA (Checkpoint Certified Security Administrator) or demonstrable experience of managing Checkpoint firewalls ITIL Service Management Foundation Qualification Desirable CCNA - Desirable CompTIA Network+ - Desirable Role overview Network Engineer 12month contract £300.00 - £350.00 per day IR35 status to be determined but likely InsideIR35 Company works van provided for field work Full UK drivers licence will be needed for this role Wrexham office location with travel to surrounding sites as needed (approx. 1-2 times per week) Please note, candidates must be able to lift and carry heavy IT equipment throughout any assigned shift unassisted. For more information please click APPLY now or call Nathan Handley on (phone number removed).
IT Support Operator Short-Term Temp Contract Location: Cardiff - onsite working - parking available Rate: £19.52 per hour Hours: 35 per week (Shifts between 8am 5pm) An organisation based in Cardiff is looking for an experienced 1st Line Support professional to cover a short-term assignment. What you ll be doing: First point of contact for all IT support queries (via phone, portal, email, Teams) Logging and resolving Incidents and Service Requests Basic troubleshooting of hardware, software, and user access issues Creating, modifying, and deleting user accounts Supporting users with software and device setups Keeping accurate records and documentation of fixes Promoting good IT security practices Updating the internal knowledge base with fixes and workarounds What they re looking for: Previous experience in a 1st line IT support or service desk role Confident using a ticketing system to log and manage incidents Strong communication skills and a helpful approach Comfortable working onsite in Cardiff Able to start at short notice Start ASAP. Apply now if you re at a loose end and have experience in user support, thanks!
03/10/2025
Contractor
IT Support Operator Short-Term Temp Contract Location: Cardiff - onsite working - parking available Rate: £19.52 per hour Hours: 35 per week (Shifts between 8am 5pm) An organisation based in Cardiff is looking for an experienced 1st Line Support professional to cover a short-term assignment. What you ll be doing: First point of contact for all IT support queries (via phone, portal, email, Teams) Logging and resolving Incidents and Service Requests Basic troubleshooting of hardware, software, and user access issues Creating, modifying, and deleting user accounts Supporting users with software and device setups Keeping accurate records and documentation of fixes Promoting good IT security practices Updating the internal knowledge base with fixes and workarounds What they re looking for: Previous experience in a 1st line IT support or service desk role Confident using a ticketing system to log and manage incidents Strong communication skills and a helpful approach Comfortable working onsite in Cardiff Able to start at short notice Start ASAP. Apply now if you re at a loose end and have experience in user support, thanks!
Role: 2nd Line Support Engineer Location: Doncaster 3 days p/week onsite - you should be commutable to Doncaster for at least 3 days p/week for this role Contract Type: Permanent Overview: We're hiring a 2nd Line Support Engineer for a busy environment. You'll be the escalation point for 1st Line Engineers, handling technical issues across a wide range of IT systems and services. This is a hands-on support role with a mix of remote troubleshooting, customer comms, and documentation. Ideal for someone who s sharp on detail, calm under pressure, and comfortable with multiple technologies. Key Responsibilities: Handle escalated tickets from 1st line and work them through to resolution Prioritise and manage multiple issues to meet SLAs Provide desktop, server, network, and cloud support Keep customers updated throughout the ticket lifecycle Maintain accurate records in the service management system Liaise with 3rd parties where needed and ensure SLAs are met Share fixes and updates with the wider team Required Experience: 3+ years in a Service Desk or Helpdesk role Strong knowledge of Windows OS (7 11), Windows Server, and Exchange Solid troubleshooting skills across networks (LAN/VLAN/WAN/Wi-Fi/VPN) Experience with VMware/Hyper-V and remote desktop tools (e.g., Citrix) Confident working with firewalls, antivirus, and cyber security tools Exposure to backup/monitoring tools (e.g., Datto, PRTG) VOIP and telephony support MSP background and/or education sector experience a bonus Skills: Customer-focused with a clear and professional phone manner Strong communicator, both written and verbal Able to work under pressure and switch tasks as needed Proactive and takes ownership of tickets from start to finish If this sounds like you please apply now for a confidential chat, thanks!
01/09/2025
Full time
Role: 2nd Line Support Engineer Location: Doncaster 3 days p/week onsite - you should be commutable to Doncaster for at least 3 days p/week for this role Contract Type: Permanent Overview: We're hiring a 2nd Line Support Engineer for a busy environment. You'll be the escalation point for 1st Line Engineers, handling technical issues across a wide range of IT systems and services. This is a hands-on support role with a mix of remote troubleshooting, customer comms, and documentation. Ideal for someone who s sharp on detail, calm under pressure, and comfortable with multiple technologies. Key Responsibilities: Handle escalated tickets from 1st line and work them through to resolution Prioritise and manage multiple issues to meet SLAs Provide desktop, server, network, and cloud support Keep customers updated throughout the ticket lifecycle Maintain accurate records in the service management system Liaise with 3rd parties where needed and ensure SLAs are met Share fixes and updates with the wider team Required Experience: 3+ years in a Service Desk or Helpdesk role Strong knowledge of Windows OS (7 11), Windows Server, and Exchange Solid troubleshooting skills across networks (LAN/VLAN/WAN/Wi-Fi/VPN) Experience with VMware/Hyper-V and remote desktop tools (e.g., Citrix) Confident working with firewalls, antivirus, and cyber security tools Exposure to backup/monitoring tools (e.g., Datto, PRTG) VOIP and telephony support MSP background and/or education sector experience a bonus Skills: Customer-focused with a clear and professional phone manner Strong communicator, both written and verbal Able to work under pressure and switch tasks as needed Proactive and takes ownership of tickets from start to finish If this sounds like you please apply now for a confidential chat, thanks!
A medical device company near Cardiff who accelerate the development and manufacturing of innovative medical devices require an experienced Embedded Software Engineer to lead a 12 month+ project, taking products through the whole embedded software development lifecycle. On offer is an initial 12-month contract, outside IR35 If the above sounds like a good match or if you want any further details please get in contact! Experience: Experience within the medical device industry is essential Experienced Embedded Software Engineer Degree educated in a relevant discipline (Electronic Engineering etc.) or similar experience Expertise with C/embedded C
26/08/2025
Contractor
A medical device company near Cardiff who accelerate the development and manufacturing of innovative medical devices require an experienced Embedded Software Engineer to lead a 12 month+ project, taking products through the whole embedded software development lifecycle. On offer is an initial 12-month contract, outside IR35 If the above sounds like a good match or if you want any further details please get in contact! Experience: Experience within the medical device industry is essential Experienced Embedded Software Engineer Degree educated in a relevant discipline (Electronic Engineering etc.) or similar experience Expertise with C/embedded C
A medical device company near Cardiff who accelerate the development and manufacturing of innovative medical devices require an experienced Electronic/Firmware Engineer to lead a 12 month+ project, taking products through the whole electronic/firmware development lifecycle. On offer is an initial 12-month contract, outside IR35 the role is predominantly onsite. If the above sounds like a good match or if you want any further details please get in contact! Experience: Experience within the medical device industry is essential Experienced Electronics/Firmware Engineer Degree educated in a relevant discipline (Electronic Engineering etc.) or similar experience
26/08/2025
Contractor
A medical device company near Cardiff who accelerate the development and manufacturing of innovative medical devices require an experienced Electronic/Firmware Engineer to lead a 12 month+ project, taking products through the whole electronic/firmware development lifecycle. On offer is an initial 12-month contract, outside IR35 the role is predominantly onsite. If the above sounds like a good match or if you want any further details please get in contact! Experience: Experience within the medical device industry is essential Experienced Electronics/Firmware Engineer Degree educated in a relevant discipline (Electronic Engineering etc.) or similar experience
IntaPeople are proud to be partnered with a fast growth technology client who have recently secured one of the largest investment rounds to date in Wales. Due to this growth and a re-structure within the business they now require an experienced Senior Business Analyst to join the project/delivery team. The Senior BA will be responsible for leading the process and technical design activities for the delivery of the core software product within the business. Working closely with the Business Process Analyst, Project Managers and Test Engineers to drive internal product/project requirements. You will work closely with the software development team for business/stakeholder requirements whilst working directly with customers. Essential skills/experience: Experience within a software/technology focussed Business Analyst tole (3-5years) Strong communication skills and the ability to work effectively with technical and non-technical peers/stakeholders Active participation in an Agile Software environment. Experience and knowledge of gathering and documenting requirements Knowledge and experience with the software development life cycle Good understanding and experience of working in a regulated industry/environment. University related qualification within a STEM subject would be desirable but not essential Desirable Skills: Experience of delivering solutions with Salesforce technologies Knowledge of data access and reporting using SQL Understanding and experience using BPMN2.0. Modules of BCS BA Practitioner, IIBA, PMI Certifications. Role overview: Senior Business Analyst Cardiff City Centre ( with onsite parking ) - 80/90% remote working offered A competitive salary of £45,000 - £50,000 depending experience 25 days annual leave + BH (and a Christmas discretionary closure) A competitive benefit package inc - PerkBox , Eye/Flu vouchers , Casual dress code etc Flexible working options with a Hybrid working approach ( 1-3days per month) The opportunity to contribute to the culture & engineering team Interviews are being booked in ASAP Onboarding will be fully remote with a phased office return towards the end of 2021 although candidates will only be expected to travel to the office 1-3 days per month depending on location on implemented. For more information, please click APPLY now or call Nathan Handley for a confidential chat on . LinkedIn - https://in/nathan-handley/
18/11/2021
Full time
IntaPeople are proud to be partnered with a fast growth technology client who have recently secured one of the largest investment rounds to date in Wales. Due to this growth and a re-structure within the business they now require an experienced Senior Business Analyst to join the project/delivery team. The Senior BA will be responsible for leading the process and technical design activities for the delivery of the core software product within the business. Working closely with the Business Process Analyst, Project Managers and Test Engineers to drive internal product/project requirements. You will work closely with the software development team for business/stakeholder requirements whilst working directly with customers. Essential skills/experience: Experience within a software/technology focussed Business Analyst tole (3-5years) Strong communication skills and the ability to work effectively with technical and non-technical peers/stakeholders Active participation in an Agile Software environment. Experience and knowledge of gathering and documenting requirements Knowledge and experience with the software development life cycle Good understanding and experience of working in a regulated industry/environment. University related qualification within a STEM subject would be desirable but not essential Desirable Skills: Experience of delivering solutions with Salesforce technologies Knowledge of data access and reporting using SQL Understanding and experience using BPMN2.0. Modules of BCS BA Practitioner, IIBA, PMI Certifications. Role overview: Senior Business Analyst Cardiff City Centre ( with onsite parking ) - 80/90% remote working offered A competitive salary of £45,000 - £50,000 depending experience 25 days annual leave + BH (and a Christmas discretionary closure) A competitive benefit package inc - PerkBox , Eye/Flu vouchers , Casual dress code etc Flexible working options with a Hybrid working approach ( 1-3days per month) The opportunity to contribute to the culture & engineering team Interviews are being booked in ASAP Onboarding will be fully remote with a phased office return towards the end of 2021 although candidates will only be expected to travel to the office 1-3 days per month depending on location on implemented. For more information, please click APPLY now or call Nathan Handley for a confidential chat on . LinkedIn - https://in/nathan-handley/
Senior Full Stack Developer Do you have strong skills in SQL Server, .net, JavaScript, CSS and HTML? My client is looking for a remote senior full stack developer to help develop the company's website and PLAY system which will manage the F&B bookings of their new business venture. This role is remote but may require travel (no more than one day per week) to Manchester and London as well as assisting in on-site testing with any release phase. Our client is a niche and specialist company within the cinema industry, focusing on creating luxurious spaces, excellent auditoriums, and fantastic eatery/bars. Running for over a decade they pride themselves on their customer service, family culture and ambition. They are about to take on a new project and are looking for outstanding IT professionals to join the team. Requirements: 5+ years experience with SQL Server, .net, JavaScript, CSS and HTML Building solutions from scratch in both front and back end Due to the nature of the upcoming projects experience working with booking systems would be desirable About you: Having a interest in film and cinema industry would be a bonus, but mostly our client is looking for a passionate, confident and hardworking individual who is a team player. Next steps: Apply to the role or contact me on
07/10/2021
Full time
Senior Full Stack Developer Do you have strong skills in SQL Server, .net, JavaScript, CSS and HTML? My client is looking for a remote senior full stack developer to help develop the company's website and PLAY system which will manage the F&B bookings of their new business venture. This role is remote but may require travel (no more than one day per week) to Manchester and London as well as assisting in on-site testing with any release phase. Our client is a niche and specialist company within the cinema industry, focusing on creating luxurious spaces, excellent auditoriums, and fantastic eatery/bars. Running for over a decade they pride themselves on their customer service, family culture and ambition. They are about to take on a new project and are looking for outstanding IT professionals to join the team. Requirements: 5+ years experience with SQL Server, .net, JavaScript, CSS and HTML Building solutions from scratch in both front and back end Due to the nature of the upcoming projects experience working with booking systems would be desirable About you: Having a interest in film and cinema industry would be a bonus, but mostly our client is looking for a passionate, confident and hardworking individual who is a team player. Next steps: Apply to the role or contact me on
IntaPeople are working with a Swansea based tech company to expand the Infrastructure team with a Service Desk Analyst. Ideally, you will have an ITIL qualification, but we're interested in speaking with 1 st /2 nd line support technicians with an understanding of ITIL best practices About you You'll bea self-starter, proactive, inquisitive and driven. You will be an excellent communicator with the ability to communicate complex IT issues to non-technical staff and management Customer Service is an integral part of the role so you'll have strong communication and people skills About the role: Responsibilities include call logging, analysis, diagnosis and resolution of Incidents. Provision of Service Requests, Changes and IT Security functions throughout a range of Technology Service matters, including standard business and bespoke applications. You will ensure all work undertaken is managed within the designated Call logging system (Ivanti) in accordance with the agreed customer service levels and working toward ITIL and ISO27001 compliance. The role involves general maintenance support tasks including Antivirus compliance, Security patching, Image build & update and various IT Security functions including user & security group Active Directory administration as well as administration of a Windows and Thin Client estate The experience required PC's, Printers, Networking, Microsoft, Citrix, Active Directory, Sophos Antivirus and DLP. Strong knowledge of Microsoft based operating systems with emphasis on Windows 10 with Office 2016/365 exposure Previous experience working within an end user Service Desk or call centre setting within an IT support or application support environment. User & Security Group Active Directory administration experience Experience managing major incidents including business expectations and communications. Experience with Ivanti ISM and EPM is desirable About the benefits: 25 days holiday, plus 8 public holidays Company pension scheme Annual pay reviews 12% Bonus Free on-site parking Development opportunities and additional training What next? 'Apply Now' to be considered or contact Chloe for a confidential chat on
15/09/2021
Full time
IntaPeople are working with a Swansea based tech company to expand the Infrastructure team with a Service Desk Analyst. Ideally, you will have an ITIL qualification, but we're interested in speaking with 1 st /2 nd line support technicians with an understanding of ITIL best practices About you You'll bea self-starter, proactive, inquisitive and driven. You will be an excellent communicator with the ability to communicate complex IT issues to non-technical staff and management Customer Service is an integral part of the role so you'll have strong communication and people skills About the role: Responsibilities include call logging, analysis, diagnosis and resolution of Incidents. Provision of Service Requests, Changes and IT Security functions throughout a range of Technology Service matters, including standard business and bespoke applications. You will ensure all work undertaken is managed within the designated Call logging system (Ivanti) in accordance with the agreed customer service levels and working toward ITIL and ISO27001 compliance. The role involves general maintenance support tasks including Antivirus compliance, Security patching, Image build & update and various IT Security functions including user & security group Active Directory administration as well as administration of a Windows and Thin Client estate The experience required PC's, Printers, Networking, Microsoft, Citrix, Active Directory, Sophos Antivirus and DLP. Strong knowledge of Microsoft based operating systems with emphasis on Windows 10 with Office 2016/365 exposure Previous experience working within an end user Service Desk or call centre setting within an IT support or application support environment. User & Security Group Active Directory administration experience Experience managing major incidents including business expectations and communications. Experience with Ivanti ISM and EPM is desirable About the benefits: 25 days holiday, plus 8 public holidays Company pension scheme Annual pay reviews 12% Bonus Free on-site parking Development opportunities and additional training What next? 'Apply Now' to be considered or contact Chloe for a confidential chat on