Wlgroup

As the Operational Readiness Validation Manager (FLAGCIS), you will serve as the central coordinator for system service delivery integration of FLAGCIS-a maritime deployable communication and information system comprised of multiple modules. Your primary mission is to ensure that this critical NATO capability achieves full operational readiness, bridging the gap between technical validation and operational deployment. Responsibilities Coordinates overall system service delivery integration of the FLAGCIS (maritime deployable communication & information system modules). Conducts validation of system technical criteria during milestone phases to ensure the system is brought to a state of operational readiness. Modifies and communicates system integration timeline changes to key stakeholders. Supports each of the assigned technical leads for the system integration milestones with planning and execution of each event. Publishes a System Operational Readiness Status document for signature by CSU Commander (NCIA) and the Operational User (MARCOM HQ N6) in advance of the final Phase of Operational validation. Supports the coordination of infrastructure and CIS connectivity works to upgrade facilities for FLAGCIS. Monitor, records, and reports progress of validation of system technical criteria achievement, while recording observations and exceptions, proposing viable plan to achieve criteria. Provides advice to key stakeholders including, but not limited to: NCIA Service Level and Service Delivery Managers, Service owners, Commander CSU, Branch Heads, Principal Technicians, MARCOM HQ personnel, and AIRBUS technicians. Assists in the production, validation, and refinement of system documentation, operating procedures, maintenance plans, technical schematics, checklists, as well as operator/technical manuals. Essential Qualifications & Experience Bachelor's degree with a focus in Information Technologies or related discipline. Minimum 7 years of relevant hands on experience in IT project management. Formal and current Project Management certification (PRINCE2, PMP, or equivalent). Formal and current ITIL Foundations certification. Expert knowledge of MSOffice suite is required. Desirable Qualifications and Education Master's degree in Computer Science, Information Technologies or related discipline. Experience in coordinating CIS operational readiness planning, execution, validation. Knowledge of Microsoft Server Technologies, including active Directory and Microsoft Exchange. Knowledge and experience in Virtualization Technologies, including VMWare. Knowledge and experience with military grade cryptographic Technologies. Knowledge of the SDE process, such as Ansible playbooks, is desirable. Knowledge and experience with Networking and digital communication service Technologies. Knowledge and experience with NATO Maritime software applications, including NIRIS, MCCIS, ICC, EDMS, JCHAT, NCOP, and ARCGIS is highly desirable.Ability to write clear and concise technical documentation and user guides is required. Effective oral and written communication skills in English are essential. Customer focus: Focuses on customer needs and satisfaction; acts with customers in mind; high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical, and orderly way; consistently achieves project goals; gets first hand customer information and uses it for improvements in products and services; establishes and maintains effective relationships with customers and gains their trust and respect.

Wlgroup is seeking a skilled MPS Technician in Yeovil to manage and maintain a range of enterprise IT systems. This hands-on role focuses on daily operations in a fast-paced environment. The ideal candidate will have significant experience in Windows Server Administration and the ability to troubleshoot multiple IT systems effectively. A background in supporting IT service desks and working under pressure is essential. If you believe you're a good fit for this dynamic role, we'd love to hear from you!

Wlgroup is seeking a skilled MPS Technician in Yeovil to manage and maintain a range of enterprise IT systems. This hands-on role focuses on daily operations in a fast-paced environment. The ideal candidate will have significant experience in Windows Server Administration and the ability to troubleshoot multiple IT systems effectively. A background in supporting IT service desks and working under pressure is essential. If you believe you're a good fit for this dynamic role, we'd love to hear from you!

Would you like to join the leading international intergovernmental organization? We are seeking a versatile and proactive MPS Technician to join a small, agile IT team of four at CSE Yeovilton. Reporting to the Head of CSE Yeovilton, you will serve as a critical hands on technical resource responsible for the day to day management, maintenance, and security of a broad range of enterprise IT systems in a dynamic, fast moving environment. Responsibilities Manage multiple VMware vCenter & ESXi servers Manage Windows Servers, AD, DNS, DHCP Basic maintenance of Switches and Firewalls Maintain Infodas SGWX diode Maintain GPS Time Server Install and maintain multiple server and client software applications Maintain Bespoke Server application TEPA and its database Maintain SofttrosLanManager messaging Renewing certificates Managing VIASAT encrypted drives Loading Keymat to TCE621M devices Escorting and assisting 3rd level engineers Assist with testing and verification of new systems Assist with VEEAM Backup Supporting local ServiceDesk Maintaining documentation on assigned systems Support to VDI maintenance, and thin clients Print server support Assist with EPO DLP Install Sharepoint and SQL server patches Essential Qualifications & Experience Vocational training at middle level in a relevant discipline, or equivalent, or Diploma of secondary education in IT System Administration with 5 years of experience Extensive Windows Server Administration experience Intermediate Network maintenance and configuration experience Advanced Workstation System Administration experience Significant IT Service Desk Support experience Experience working on multiple IT systems simultaneously in a fast moving dynamic environment, while being able to react quickly to user needs Desired Skills Knowledge of NATO IT Security Policies, Directives & Guidance Prior experience of working in an international environment comprising both military and civilian elements Knowledge of NATO responsibilities and organization ITIL v3 Foundation Specific experience with the following: TCE621, VIASAT drives, VEEAM Backup, Infodas SGWX, Active Directory, DNS, DHCP, VMware vCenter, DELL Switches, Trellix EPO, SQL Server, Sharepoint Server, SoftrosLanManager, PKI Certificate renewal process, Horizon View If you've read the description and feel this role is a great match, we'd love to hear from you! Click "Apply for this job" to be directed to a brief questionnaire. It should only take a few moments to complete, and we'll be in touch promptly if your experience aligns with our needs.

Would you like to join the leading international intergovernmental organization? We are seeking a versatile and proactive MPS Technician to join a small, agile IT team of four at CSE Yeovilton. Reporting to the Head of CSE Yeovilton, you will serve as a critical hands on technical resource responsible for the day to day management, maintenance, and security of a broad range of enterprise IT systems in a dynamic, fast moving environment. Responsibilities Manage multiple VMware vCenter & ESXi servers Manage Windows Servers, AD, DNS, DHCP Basic maintenance of Switches and Firewalls Maintain Infodas SGWX diode Maintain GPS Time Server Install and maintain multiple server and client software applications Maintain Bespoke Server application TEPA and its database Maintain SofttrosLanManager messaging Renewing certificates Managing VIASAT encrypted drives Loading Keymat to TCE621M devices Escorting and assisting 3rd level engineers Assist with testing and verification of new systems Assist with VEEAM Backup Supporting local ServiceDesk Maintaining documentation on assigned systems Support to VDI maintenance, and thin clients Print server support Assist with EPO DLP Install Sharepoint and SQL server patches Essential Qualifications & Experience Vocational training at middle level in a relevant discipline, or equivalent, or Diploma of secondary education in IT System Administration with 5 years of experience Extensive Windows Server Administration experience Intermediate Network maintenance and configuration experience Advanced Workstation System Administration experience Significant IT Service Desk Support experience Experience working on multiple IT systems simultaneously in a fast moving dynamic environment, while being able to react quickly to user needs Desired Skills Knowledge of NATO IT Security Policies, Directives & Guidance Prior experience of working in an international environment comprising both military and civilian elements Knowledge of NATO responsibilities and organization ITIL v3 Foundation Specific experience with the following: TCE621, VIASAT drives, VEEAM Backup, Infodas SGWX, Active Directory, DNS, DHCP, VMware vCenter, DELL Switches, Trellix EPO, SQL Server, Sharepoint Server, SoftrosLanManager, PKI Certificate renewal process, Horizon View If you've read the description and feel this role is a great match, we'd love to hear from you! Click "Apply for this job" to be directed to a brief questionnaire. It should only take a few moments to complete, and we'll be in touch promptly if your experience aligns with our needs.

Wlgroup is seeking an experienced Test Automation Engineer to support NATO in developing NIRIS, a critical interoperability platform. This role focuses on validation, automation, and testing within an Agile environment. The ideal candidate should have extensive experience in software testing, including manual and automated practices, especially in API testing. Applicants must hold NATO Secret clearance. This position allows for remote delivery with occasional travel to The Hague for interoperability events.

Wlgroup is seeking a versatile MPS Technician to join a small IT team at CSE Yeovilton. You will be responsible for managing and maintaining diverse enterprise IT systems in a fast-paced environment. The ideal candidate will possess extensive experience in Windows Server Administration, network maintenance, and a strong background in IT service desk support. If you match this profile, don't hesitate to apply!

Wlgroup is seeking an experienced Secure Communications Engineer for a remote role supporting NATO. You will design security profiles, implement protocols, and engage in cybersecurity expertise. This position involves direct collaboration with NATO teams and focuses on developing secure communication standards across military environments. Your expertise in protocol design and software engineering will be vital, and a NATO Secret clearance is required.

Wlgroup is seeking a versatile MPS Technician to join a small IT team at CSE Yeovilton. You will be responsible for managing and maintaining diverse enterprise IT systems in a fast-paced environment. The ideal candidate will possess extensive experience in Windows Server Administration, network maintenance, and a strong background in IT service desk support. If you match this profile, don't hesitate to apply!

Wlgroup is seeking an experienced Principal Engineer or Architect to support NATO's programme on secure communications and next-generation military networks. This role involves developing network architectures and evaluating 5G/6G technologies while advising senior stakeholders. The ideal candidate will have over 10 years of experience in communications systems and a strong understanding of secure communications. This position is fully remote, offering a unique opportunity to influence future military communications strategies.

Wlgroup is seeking an experienced Full Stack Java Developer to support NATO's NIRIS platform. This role involves software development, integration, and testing in an Agile environment. Key responsibilities include developing Java components, maintaining REST integrations, and contributing to CI/CD practices. Ideal candidates will have extensive experience in Java, Angular, and DevOps tooling, and NATO Secret Clearance is required.

Hybrid work. Outside of IR35. The contractor shall deliver services across SMB coordination (primary focus) and RM support (secondary focus), in accordance with the defined workload allocation: 1. SMB Operations Coordination (Primary - approximately 80%) Capture, structure, and maintain SMB tasking in a centralised action tracker, including ownership, priorities, and deadlines Monitor progress of activities and follow up on outstanding actions to ensure timely delivery Prepare SMB meetings, including agenda development, coordination of inputs, and preparation of briefing materials Prepares reports and statements as requested by SMB Head Record meeting minutes and maintain decision and action logs Consolidate inputs from stakeholders into structured reports and operational summaries Provide the SMB Head with clear visibility of ongoing activities, risks, and bottlenecks Support the drafting of structured communications on behalf of SMB leadership Monitor adherence to established processes and flag inconsistencies, delays, or risks 2. ERM Support (Secondary - approximately 20%) Maintain workforce trackers, including posts, vacancies, and hiring status Track recruitment-related actions including onboarding and follow up on status updates with relevant stakeholders Maintain financial tracking logs, including Purchase Requisitions (PRs), Purchase Orders (POs), invoices, and work confirmations Maintain ERM-related task trackers (including service requests, SNOW tickets, and R2R actions) Consolidate data inputs for RM reporting Ensure ERM-related documentation is structured, current, and audit-ready 3. Deliverables SMB action and task trackers Meeting minutes, decision logs, and governance action trackers Structured operational reports and summaries Workforce tracking logs and hiring status reports Financial tracking logs (PR/PO/Invoice/Work Confirmation ERM-related task trackers and consolidated data inputs Organised SharePoint repositories and document libraries 4. Roles and Responsibilities 4.1 SMB Operations Coordinator (Contractor) The contractor shall be responsible for the execution of coordination and support tasks and shall be accountable for the accuracy, timeliness, and completeness of maintained data and trackers. 4.2 SMB Head (SMBH) The SMB Head shall act as the primary tasking authority and shall retain responsibility for operational leadership, prioritisation, and decision making. 4.3 Embedded Resource Manager (ERM) The ERM shall provide functional direction for RM-related activities and shall act as integrator across workforce, portfolio, and budget domains, including alignment of priorities where overlap exists. 5. Tasking and Prioritisation Tasking shall be issued primarily by the SMB Head ERM-related tasking shall be issued by the Embedded Resource Manager In the event of conflicting priorities, the contractor will present the issue to the SMBH and the ERM for resolution. The contractor shall not independently reprioritise assigned tasks 6. Constraints and Boundaries Not perform decision making functions or act in an authoritative capacity Not assume ownership of workforce, portfolio, or budget management activities Not act as a deputy or substitute for the SMB Head or EmbeddedResource Manager Not engage stakeholders with commitments or decisions without prior direction Escalate uncertainties, conflicts, or risks in a timely manner 7. Performance Standards Maintain accurate, consistent, and up to date data across all trackers Ensure traceability of actions, decisions, and communications Provide timely follow up and status updates Maintain structured, organised, and audit ready documentation Demonstrate proactive and reliable coordination practices 8. Workload Allocation SMB Operations Coordination: 80% RM Support: 20% Requirements Description Minimum of A-levels (or equivalent), supplemented by relevant vocational qualification or professional experience in business administration, operational coordination, management support, or a related discipline. Relevant professional experience may be considered in lieu of formal qualifications. Minimum 3-5 years of relevant experience in administrative, coordination, or operational support roles within a structured environment. Demonstrated capability in: Proven experience coordinating day-to-day operations within a structured, fast paced, and high volume environment, including maintaining action trackers and ensuring proactive follow-up on tasks, deliverables, and deadlines. Proven experience supporting governance activities and leadership meetings, including agenda preparation, minutes, action logs, decision tracking, and coordination of briefing materials. Demonstrated ability to prepare structured reports, operational summaries, dashboards, and professional correspondence to support leadership visibility and operational awareness. Proven experience maintaining organised, traceable, and audit ready documentation, including trackers, logs, and structured SharePoint repositories. Strong proficiency in Microsoft Excel, including advanced tracker management, data consolidation, and reporting activities. Proven experience structuring and maintaining SharePoint sites or similar collaboration platforms to support operational coordination, document control, workflow visibility, and information management. Proven ability to coordinate effectively across multiple stakeholders and functions, support coordination of competing priorities under tight timelines, and maintain visibility across activities within a matrix environment without assuming decision making authority or supervisory responsibilities. Desirable Qualifications and Experience Familiarity with service management principles and coordination of operational workflows within a structured environment. Experience supporting financial or procurement tracking activities (e.g. PR/PO monitoring, invoice tracking, or reporting support) within a coordination function. Relevant SharePoint certification or advanced SharePoint user experience. Experience supporting reporting activities, dashboards, or briefing materials for leadership visibility. Experience within an international, governmental, or defence environment is considered an advantage.

An international intergovernmental organization based in the UK seeks an experienced System Administrator to support NATO Communications and Information Agency. The role involves maintaining critical systems across multinational flagships, including VMware and Microsoft technologies. You will provide essential technical support, ensuring high availability and reliability of communication systems. Candidates should hold a higher vocational diploma in IT and have a minimum of 3 years in enterprise infrastructure. This position offers a dynamic working environment with opportunities for growth.

Would you like to join the leading international intergovernmental organization? This position offers a unique opportunity to serve as a System Administrator within the NATO Communications and Information Agency (NCI Agency), directly supporting the Standing Naval Forces (SNF). You will be embedded in a high-readiness environment, responsible for the integrity and availability of critical CIS (Communication and Information Systems) across multinational flagships. Responsibilities Involved in the transfer and activation of deployed CIS installations during the operational handover of Standing Naval Forces (SNF) NATO flagships. Provides on-site remote and off-site technical support to flagships of nations participating in the Standing Naval Forces (SNFs). Assists the Core Section Head with daily System Administration of the Hardware and Software for the current version of MS Windows Server, and also includes management of Active Directory Services (Domain Controller, Group and Security Policies, Domain Naming Services), Exchange Server Services. Assists with the System Administration of Storage Area Network (SAN) and Network Attached Storage (NAS) devices, including installing applicable firmware upgrades. Assists with the System Administration of VMware ESXi Server, VMware vCenter Server Appliance, including performing lifecycle and firmware upgrades. Assists with conducting routine backups as required by the Service Level Agreement (SLA) and in line with local Standard Operating Procedures (SOP). Assists with the System Administration of Hardware and Software for end user devices. Aids in ensuring that all technical and service-oriented documentation related to assigned systems is prepared, stored appropriately, and kept current. Maintains close communication with other technicians and engineers within the CSU and the broader NCI Agency. Essential Qualifications & Experience Higher vocational diploma in IT Minimum 3 years of relevant hands on experience in enterprise infrastructure administration Practical experience in VMware virtualization technology is required, including VCSA configuration, ESX upgrades, and bare metal deployment. Ability to deploy on short notice to address equipment failures in virtualized mission critical systems. Experience in deploying signed certificates is necessary. Familiarity with configuring iSCSI targets for virtualized environments is required. Knowledge and experience in Microsoft Server Technologies, including Active Directory and Microsoft Exchange, are essential. Understanding of the ITIL IT service management model is necessary. Knowledge of incident and problem management processes is important, along with relevant experience. Ability to write technical documentation and user guides is required. Effective oral and written communication skills are essential. Knowledge of the SDE process, such as Ansible playbooks, is desirable. Strong problem solving skills are required, utilizing logical methods to address complex issues and exploring all potential sources for solutions, while being able to identify hidden problems and think beyond initial answers. Customer focus: Focuses on customer needs and satisfaction; acts with customers in mind; high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical, and orderly way; consistently achieves project goals; gets first hand customer information and uses it for improvements in products and services; establishes and maintains effective relationships with customers and gains their trust and respect. Desirable Experience and Education Bachelor's degree in Computer Science, Information Technology or related discipline. Postgraduate technical training in enterprise infrastructure Military / operational CIS VMware Certified Professional (VCP) certification. Microsoft infrastructure certification (e.g., Windows Server or Identity). ITIL Foundation certification. If you've read the description and feel this role is a great match, we'd love to hear from you! Click "Apply for this job" to be directed to a brief questionnaire. It should only take a few moments to complete, and we'll be in touch promptly if your experience aligns with our needs.

Wlgroup is seeking an SMB Operations Coordinator to provide vital coordination in a hybrid work setting. The ideal candidate must possess 3-5 years of operational support experience, focusing on maintaining action trackers and ensuring timely follow-ups on tasks. The role involves preparing meetings, managing operational data, and structured documentation to ensure efficient workflows. Key requirements include proficiency in Microsoft Excel and SharePoint, along with proven experience in a fast-paced environment. This position is essential for maintaining order and facilitating communication within the SMB activities.

Would you like to join the leading international intergovernmental organization? We are seeking a versatile and proactive MPS Technician to join a small, agile IT team of four at CSE Yeovilton. Reporting to the Head of CSE Yeovilton, you will serve as a critical hands on technical resource responsible for the day to day management, maintenance, and security of a broad range of enterprise IT systems in a dynamic, fast moving environment. Responsibilities Manage multiple VMware vCenter & ESXi servers Manage Windows Servers, AD, DNS, DHCP Basic maintenance of Switches and Firewalls Maintain Infodas SGWX diode Maintain GPS Time Server Install and maintain multiple server and client software applications Maintain Bespoke Server application TEPA and its database Maintain SofttrosLanManager messaging Renewing certificates Managing VIASAT encrypted drives Loading Keymat to TCE621M devices Escorting and assisting 3rd level engineers Assist with testing and verification of new systems Assist with VEEAM Backup Supporting local ServiceDesk Maintaining documentation on assigned systems Support to VDI maintenance, and thin clients Print server support Assist with EPO DLP Install Sharepoint and SQL server patches Essential Qualifications & Experience Vocational training at middle level in a relevant discipline, or equivalent, or Diploma of secondary education in IT System Administration with 5 years of experience Extensive Windows Server Administration experience Intermediate Network maintenance and configuration experience Advanced Workstation System Administration experience Significant IT Service Desk Support experience Experience working on multiple IT systems simultaneously in a fast moving dynamic environment, while being able to react quickly to user needs Desired Skills Knowledge of NATO IT Security Policies, Directives & Guidance Prior experience of working in an international environment comprising both military and civilian elements Knowledge of NATO responsibilities and organization ITIL v3 Foundation Specific experience with the following: TCE621, VIASAT drives, VEEAM Backup, Infodas SGWX, Active Directory, DNS, DHCP, VMware vCenter, DELL Switches, Trellix EPO, SQL Server, Sharepoint Server, SoftrosLanManager, PKI Certificate renewal process, Horizon View If you've read the description and feel this role is a great match, we'd love to hear from you! Click "Apply for this job" to be directed to a brief questionnaire. It should only take a few moments to complete, and we'll be in touch promptly if your experience aligns with our needs.

Would you like to join the leading international intergovernmental organization? We are seeking a versatile and proactive MPS Technician to join a small, agile IT team of four at CSE Yeovilton. Reporting to the Head of CSE Yeovilton, you will serve as a critical hands on technical resource responsible for the day to day management, maintenance, and security of a broad range of enterprise IT systems in a dynamic, fast moving environment. Responsibilities Manage multiple VMware vCenter & ESXi servers Manage Windows Servers, AD, DNS, DHCP Basic maintenance of Switches and Firewalls Maintain Infodas SGWX diode Maintain GPS Time Server Install and maintain multiple server and client software applications Maintain Bespoke Server application TEPA and its database Maintain SofttrosLanManager messaging Renewing certificates Managing VIASAT encrypted drives Loading Keymat to TCE621M devices Escorting and assisting 3rd level engineers Assist with testing and verification of new systems Assist with VEEAM Backup Supporting local ServiceDesk Maintaining documentation on assigned systems Support to VDI maintenance, and thin clients Print server support Assist with EPO DLP Install Sharepoint and SQL server patches Essential Qualifications & Experience Vocational training at middle level in a relevant discipline, or equivalent, or Diploma of secondary education in IT System Administration with 5 years of experience Extensive Windows Server Administration experience Intermediate Network maintenance and configuration experience Advanced Workstation System Administration experience Significant IT Service Desk Support experience Experience working on multiple IT systems simultaneously in a fast moving dynamic environment, while being able to react quickly to user needs Desired Skills Knowledge of NATO IT Security Policies, Directives & Guidance Prior experience of working in an international environment comprising both military and civilian elements Knowledge of NATO responsibilities and organization ITIL v3 Foundation Specific experience with the following: TCE621, VIASAT drives, VEEAM Backup, Infodas SGWX, Active Directory, DNS, DHCP, VMware vCenter, DELL Switches, Trellix EPO, SQL Server, Sharepoint Server, SoftrosLanManager, PKI Certificate renewal process, Horizon View If you've read the description and feel this role is a great match, we'd love to hear from you! Click "Apply for this job" to be directed to a brief questionnaire. It should only take a few moments to complete, and we'll be in touch promptly if your experience aligns with our needs.