Hiscox Underwriting Group Services Ltd (HUGS)

Job Overview Job Type: Permanent Hiscox UK is a leading brand in the insurance market. The Business Development Manager will manage High Net Worth broker relationships across the Midlands, driving growth and profitability in alignment with Hiscox's strategic ambitions. Key Responsibilities Own and lead relationships with key High Net Worth brokers in the Midlands region. Deliver against revenue and growth targets and maintain a high quality pipeline of case and portfolio opportunities. Forecast and plan regional financial plans in support of the Regional Management team. Coordinate account management activity with Strategic Account Managers, Regional Management and Senior Leadership to maximize resource deployment. Drive adoption of digital trading and improve the digital experience for brokers. Provide external market insight to inform business decisions and opportunity development. Collaborate with New and Existing Business Underwriting teams to increase market penetration, enhance conversion, support retention and improve broker experience. Identify and act on cross sell opportunities across the Hiscox product portfolio. Take a data led approach to decision making to improve commercial outcomes and broker experience. Qualifications & Experience Proven experience in a broker facing or account management role within insurance. Strong understanding of the UK insurance market, with knowledge of the High Net Worth space an advantage. Track record of delivering growth and building strong relationships with broker partners. Ability to operate independently, manage a portfolio and take ownership of a regional patch. Self starter mindset with drive to identify opportunities and grow a book of business. Excellent communication, interpersonal and negotiation skills with ability to influence stakeholders at all levels. Highly organized, resilient and able to manage competing priorities. Diversity, Inclusion & Flexible Working Hiscox embraces diversity and flexible working. Flexible working arrangements can be discussed with the resourcing team to support a healthy work life balance.

Hiscox Underwriting Group Services Ltd (HUGS) is seeking a Principal Platform Security Engineer in London. This key role involves leading security practices in the Platform Engineering Chapter, mentoring teams, and ensuring security in cloud environments. The ideal candidate will have over 5 years of experience in DevOps/Platform Engineering with expertise in Azure and GCP, strong leadership skills, and the ability to respond to security threats effectively.

Job Type: Permanent Location: London Position: Principal Platform Security Engineer Role Overview The Principal Platform Security Engineer is a senior leader within the London Platform Engineering Chapter. The role sets direction and leads by example in maturing platform security practices, guiding Innovation squads and Engineering Chapters toward cloud-first, secure by design outcomes. Key Responsibilities Coach and mentor chapter members, supporting the Head of Platform Engineering with overall chapter management, especially regarding partner resources. Design, implement, and automate security controls and security testing within the SDLC. Lead application security practices to ensure secure design and build, coordinating between engineering and security teams. Apply Security as Code principles by providing training, creating reusable patterns, and establishing best practices for teams. Support the investigation and future implementation of agentic workflows and agents, ensuring solutions are secure by design and comply with Hiscox AI governance. Respond swiftly to new and emerging security threats and vulnerabilities, investigate suspected attacks, and manage security incidents-including post incident reviews to identify root causes and implement preventative solutions. Produce clear, actionable security reporting for senior leadership. Act as the primary point of contact for security related inquiries across London Market technology and change initiatives, coordinating with Group, other Business Units, and Cyber teams. Influence key architectural decisions early, balancing business requirements, budgets, security, and resilience. Partner with squads to move solutions from proof of concept (PoC) to a production ready platform. Build and maintain secure Azure and GCP infrastructure across all environments using Azure DevOps Pipelines and Terraform. Oversee and coach squads on intra day deployment mechanisms, advocating for cloud informed improvements that enhance security, reliability, and delivery speed. Build and maintain monitoring and alerting at all levels (infrastructure, application, and data), ensuring actionable signals and secure operational practices. Person Specification 5+ years' DevOps/Platform Engineering experience delivering solutions in Azure and/or GCP. Full stack application and infrastructure solution design with robust security controls, high availability, and operational resilience. Working knowledge of vulnerability and compliance management (scanning to remediation), patch management, endpoint protection/anti malware, and access control management (e.g., IAM/PAM). Experience with threat modelling and risk assessment applied to cloud architectures and CI/CD pipelines to guide secure design and prioritize risk treatment. Experience with AppSec tooling, including CI/CD integration, noise reduction tuning, and triaging results with engineers. Strong leadership skills, educating teams and delegating responsibilities across chapters and Group IT teams. Proficiency in Terraform and platform solutions, with experience integrating GCP and Azure. Knowledge of cloud native, microservices, and containerised systems. A strong desire for continuous improvement and an Agile way of working. Ideal: knowledge of the insurance and London Market ecosystem; Lloyd's market experience. Hands on software delivery experience, including platform engineering, build, release, and deployment engineering using modern DevOps practices. Experience delivering and operating technology in regulated environments, understanding controls, audit expectations, and evidence based compliance. Clear communication of processes, patterns, and tooling to ensure quality, stability, performance, scalability, secure deployment, maintainability, and documentation. Broad awareness of major cloud providers and services, curious about evaluating and adopting capabilities that improve security, reliability, and cost efficiency. Proactive and improvement focused, challenging the status quo and driving automation and simplification where it adds value. Strong delivery focus, capable of prioritizing effectively and delivering outcomes in a fast paced environment with shifting demands. Ability to operate effectively in a small, high impact team while collaborating across a wider product/engineering organisation. Excellent communication and stakeholder management skills, able to influence at all levels and present complex topics clearly. Comfortable working in ambiguity and adapting quickly as priorities, technology, and threats evolve. Up to date knowledge of security practices, processes, and tooling, with judgement to apply emerging approaches pragmatically.

Hiscox is seeking a Security Architect to design and implement security controls across cloud environments and support a major business transformation. You will work with technology teams, underwriters, and senior stakeholders to translate complex security requirements into practical solutions. The role emphasizes automation, regulatory alignment, and robust collaboration with board and regulators to protect critical systems and data in a leading insurance business.

Job Overview Permanent. Build a brilliant future with Hiscox. The organisation is a leading insurer with a focus on risk transformations, including cyber, marine, kidnap & ransom, high-net-worth and real world cyber threat intelligence. Responsibilities Build security capabilities that protect the business day to day and support a £200m transformation programme. Work with technology teams, underwriters, operations leads and senior stakeholders on problems such as distributed data, agentic AI and supply chain risk. Take the lead on a wide portfolio of projects, managing multiple engagements concurrently and acting as an escalation point for junior team members. Aggregate risk views across your portfolio, manage security resources, report status to key stakeholders and provide clear recommendations for action. Design, build and implement security solutions that protect the business against sophisticated cyber threats. Translate business needs into pragmatic, effective security requirements and solutions. Qualifications Security architecture across cloud environments - Azure, GCP (primarily), and AWS. Regulatory frameworks in financial services - FCA, Lloyd's, NYDFS, and new DORA expertise. Experience designing successful security solutions, evaluating, selecting and supporting technology implementation. Strong communication skills - board, regulator and operational audiences. Ability to embed pragmatic security solutions into business transformation with tangible outcomes. Hands on experience with scripting or coding for automation first thinking. Understanding of security implications of large scale data science and AI workloads. Benefits Hybrid working model managed by the team to support work life balance. Bonus, contributory pension. 25 days annual leave plus 2 Hiscox days. 4 week paid sabbatical every five years. Private medical for the whole family. Salary commensurate with experience. Diversity & Inclusion Hiscox hires the best people and is committed to diversity and an inclusive culture that drives success.

Job Type: Fixed Term Responsibilities Serve as a link between business needs and system requirements for both BAU and project change delivery; conduct Oracle impact analysis and oversee change deployment in accordance with the GDE and FBSS release schedules. Run monthly and annual business critical finance systems activities and provide BAU support to the Group Financial Control, Reporting & FP&A teams. Develop and enhance performance, processes and controls across all finance business applications. Create, maintain and manage documentation for all Oracle support initiatives and change requests. Support Finance in delivering continuous improvement by utilising industry trends and best practices in finance system applications and automation toolsets. Contribute SME knowledge to wider Hiscox change initiatives. Skills / Qualifications / Experience Strong functional knowledge of Oracle Cloud Solutions and associated applications, with preference for experience in Master Data Management (EDMCS), Oracle ERP, Planning (EPBCS), and Allocations (PCMCS). Experience working in or with a Finance function. Experience utilising PowerBI or similar tools to provide analysis and produce reporting across large data sets. Solid understanding of financial processes and accounting principles. Strong communication skills. Excellent analytical and problem solving skills. Strong control mindset and experience. Ability to prioritise and manage multiple tasks. Reporting Relationships Reports to the Head of Finance Business Applications. Maintains constructive and supportive professional relationships with both internal and external stakeholders, including the Finance business unit and IT teams, internal project teams and external consultants.

Hiscox Underwriting Group Services Ltd (HUGS) is seeking a Systems Analyst to create and deliver solutions that meet business needs. You will manage the technical specifications, collaborate with stakeholders, and ensure a seamless integration of technology capabilities. The role involves leading requirements gathering, testing support, and continual improvements to maximize team efficiency. A commitment to diversity and flexible working practices is also a core part of our culture.

Hiscox Underwriting Group Services Ltd (HUGS) is seeking a candidate proficient in Oracle Cloud Solutions for a fixed-term position. You will serve as a link between business needs and system requirements, conducting impact analysis and overseeing change deployments while providing vital support for finance systems. Ideal candidates will have experience in Finance functions, strong analytical and communication skills, and a solid understanding of financial processes. This role also offers the chance to contribute to continuous improvements in finance applications.

Job Type Fixed Term Role Overview As a Systems Analyst within Hiscox you will create and deliver solutions that address business needs through the efficient exploitation of new and existing technology capabilities. You will ensure solutions work end to end, improving user experience and productivity while minimising total cost of ownership. This role spans all stages of the delivery process, from ideation, requirements gathering, and analysis to build, test and deployment, and involves creating low level solutions and technical specifications while providing direction to technical and non technical stakeholders. Key Responsibilities Take ownership of the solution technical specification, developing a detailed understanding of business requirements and documenting the technical requirements as user stories and functional specifications with acceptance criteria. Develop strong relationships with business stakeholders, subject matter experts, and internal and external technical colleagues at all levels. Elicit requirements and understand the needs and processes of non technical stakeholders. Help steer business thinking to minimise complexity and maximise reuse. Work with Product Owners, Solution Architects, developers, testers, and software vendors to develop and review solution options, ensuring all functional and non functional concerns are addressed. Act as a trusted SME for developers and testers throughout the development process. Provide guidance on solution implementation and testing. Support testing activities, review results, triage failures, analyse defects, and identify underlying root causes. Implement continual improvements within your sphere of influence. Maximise team efficiency to deliver high quality technical change. Technical Skills Experience integrating complex software applications and packages, quickly mastering application functionality, workflows, and processing behaviour. Strong ability to interpret and analyse source and target systems, including functional logic, data models, and data flows for accurate integration design. Design, document, and review API specifications for SOAP and REST protocols, ensuring integrations are robust, scalable, and aligned with architectural standards. Translate business requirements into clear, comprehensive technical designs and specifications that enable effective development. Lead collaborative workshops covering requirements gathering, solution design, and problem solving to validate assumptions and agree on technical solutions. Work closely with third party software vendors, technology partners, and software houses to ensure integrations meet functional, technical, and contractual expectations. Explain complex technical concepts, challenges, and design implications to non technical stakeholders in a clear, accessible manner. Nice to Have Understanding of database schemas and experience writing SQL. Previous exposure to the insurance or regulated financial services industries. Knowledge of Azure cloud architecture principles and components. Diversity and Flexible Working at Hiscox We are committed to diversity and an inclusive culture. Working life doesn't have to be "nine to five"; we support flexible working wherever possible.

Hiscox Underwriting Group Services Ltd (HUGS) is seeking a Blue Team Leader to work in our Cyber Fusion Centre. This permanent role focuses on developing our cybersecurity strategies and coordinating the Blue Team's activities. The candidate will have at least 6 years of experience in security operations, with demonstrable leadership skills and a comprehensive understanding of cyber threats. Benefits include a bonus, a contributory pension, and a hybrid working model for enhanced work-life balance.

Job Type: Permanent The Role The Blue Team Leader works in our Cyber Fusion Centre, and plays a pivotal role in the protection of our business assets and interests from cyber threats. You will focus on the development of our proactive and defensive capabilities, orchestrating security operations and optimising the efforts of our Blue Team. You will support in the development and implementation of our overall cybersecurity strategy, and plan activities and initiatives to meet our business security objectives. You will need to be naturally inquisitive, have a comprehensive understanding of the latest cyber threats and how to counter them. You will also be a member of our Cyber Incident Response Team (CIRT) and will need to lead our initial response. You will work closely with our Red Team Leader and Cyber Delivery Leader to identify threats and vulnerabilities present in our network and systems, and turn these into a pipeline of continuous improvement for our cyber defences. You will also work closely with our Head of Cyber Fusion Centre to co ordinate daily activities in support of their primary objectives. You will also be responsible for working with project delivery teams from across our business, where you will provide expert technical security advice and guidance and support their onboarding activities to the Fusion Centre. You will need hands on experience working with a multitude of different security technologies, be able lead and coach your team of analysts and be able to work in a high paced operational environment. The role is based in either York (UK) or Lisbon (Portugal) and is a permanent position. Travel to other team locations will be required as necessary. Key Responsibilities Direct and guide the Blue Team in their daily operations, ensuring alignment with our business security objectives and latest threat intelligence. Oversee the continuous monitoring of our networks and systems for security breaches or anomalies. Design and maintain incident response plans to address and mitigate potential security breaches. Co ordinate Blue Team exercises to ensure analysts are confident in detecting and responding to cyber threats, and that we have the required data points needed to support detection of potential incidents. Allocate and manage resources effectively to ensure optimal team performance and address any skill, performance or resource gaps. Perform routine gap analysis of detection use cases and identify new data sources for onboarding to the SIEM platform to ensure observability of the latest TTPs. Leverage actionable threat intelligence to develop new detection use cases to support the ongoing continuous improvement of our SIEM capabilities. Ensure the operational resilience of our proactive and defensive cyber capabilities, including our technology, people and process used to support detection and response. Lead initial response to detection of security incidents, ensuring timely and effective resolution, escalation where necessary and perform any post incident analysis for lessons learned. Coach and mentor your team to support their professional development, fostering an environment of continuous learning and improvement. Develop and maintain our security operations policies, processes and playbooks. Maintain an up to date knowledge of the latest security tools and technologies, and how these could be used to mitigate our priority threats. Provide regular reports on security status, incidents and KRIs to senior management and stakeholders. Candidate Profile 6+ years experience in a security operations team, preferably 2 years in a management role. Demonstrable experience leading response to security incidents and breaches. Excellent understanding of defensive security strategies and cyber incident response processes. Excellent working knowledge of SIEM based tools and technologies. Excellent working knowledge of EDR and XDR technologies. Excellent working knowledge of firewalls and other network security appliances. Excellent problem solving and analytical skills, with the ability to make sound decisions under pressure. Excellent leadership and management skills, with strong communications and interpersonal skills. Good understanding of forensics technologies and processes. BSc or MSc in Cybersecurity is highly desirable. Advanced cyber certifications such as CISSP, CISM, GCIH and GPEN are desirable. Industry recognised security vendor certifications are desirable. Diversity & Benefits We hire the best people for the job and we're committed to diversity and creating a truly inclusive culture, which we believe drives success. Working life doesn't always have to be in the office, so we have introduced hybrid working to encourage a healthy work life balance. This hybrid working model is set by the team rather than the business to enable you to manage your own personal work life balance. Our benefits package includes a bonus, contributory pension, 25 days annual leave plus 2 Hiscox days and a 4 week paid sabbatical with every 5 years' worth of service, private medical for all the family and much more.

Hiscox Underwriting Group Services Ltd (HUGS) is seeking a Principal Data Scientist to lead complex data science initiatives and transform underwriting capabilities. You will mentor junior data scientists and collaborate with various business functions to maximize value across the insurance value chain. The ideal candidate will have a degree in a quantitative field and substantial experience in data science, particularly in machine learning and statistical modeling. A strong ability to communicate complex findings to diverse audiences is essential, alongside proficiency in Python and SQL.

Build a brilliant future with Hiscox. As a Principal Data Scientist you will be an integral part of a dynamic technical team, strategically focused on leveraging data science across our diverse business functions. Your expertise will transform underwriting capabilities and extend through the entire insurance value chain, championing a multi-disciplinary approach to complex problem solving. You will lead the end to end delivery of our most significant and complex data science initiatives, driving technical strategy, architecture, and best practices. You will mentor and coach junior and mid level colleagues, elevate the overall team capability, and collaborate extensively with other disciplines to maximise business value. Key Responsibilities Utilise industry standards, emerging methodologies and empirical research to develop critical business inputs and assist leaders in innovating their approaches. Technically lead the end to end delivery of our most complex data science initiatives, encompassing strong understanding of intricate business challenges and translation into technical problem statements, working with diverse datasets (internal and external), and expert application of advanced machine learning or statistical modelling techniques to generate actionable insights and measurable impact. Provide hands on technical mentorship and guidance to junior and mid level data scientists, fostering best practices, elevating technical standards and cultivating advanced skill development within the team. Engage closely with other members of the data and analytics community at Hiscox to deliver value through various analytics techniques, sharing advanced knowledge and driving the adoption of robust analytical capabilities. Design, implement and maintain robust technical frameworks for monitoring, evaluating and quantifying the commercial impact and efficiency of data science solutions, ensuring continuous value demonstration. Person Specification Bachelor's/Master's degree in a quantitative field (e.g., Computer Science, Statistics, Mathematics, Physics, Engineering) or equivalent. Extensive professional experience in data science, with a proven track record of technically leading and successfully delivering complex, impactful, and production grade data science solutions. Background in data science within finance or insurance advantageous but not required. Demonstrated capacity for independent, high quality research and exploratory data analysis, with the ability to develop and apply novel methodologies to solve ill defined and challenging business problems. Proven ability to design, implement, and maintain robust technical frameworks for evaluating commercial impact. Proven ability to technically mentor data scientists, fostering best practices, elevating technical standards, and contributing to the overall technical growth of the team. Strong understanding and practical experience with Agile development methodologies and software engineering best practices (e.g., version control, comprehensive testing, modular code) relevant to data science product delivery. Ability to articulate complex technical findings and methodologies into clear, concise, and actionable insights for diverse audiences, effectively influencing technical and non technical stakeholders to drive data driven decision making and solution adoption. Demonstrable experience collaborating effectively with cross functional teams (e.g., engineering, product, business stakeholders) to translate business challenges into robust technical requirements and ensure seamless delivery. Key Technical Skills Exceptional proficiency in Python (and R) for data science, coupled with SQL capabilities for data manipulation and extraction. Demonstrable mastery in a wide range of machine learning and statistical modelling techniques, from classical linear models and tree based methods to advanced deep learning architectures. Practical experience with, or demonstrable capability for, applications of Generative AI, Large Language Models (LLMs) and related areas such as Natural Language Processing (NLP) or Computer Vision, relevant to business solutions. Solid understanding of foundational statistics and experimental design. Familiarity with or experience on cloud platforms. Impact and Achievements Pioneer the development and robust deployment of highly impactful machine learning and AI driven solutions, directly contributing to significant commercial value, quantifiable business growth, or efficiency gains across the organization. Translate complex data science insights into tangible, measurable improvements across critical business processes and key performance indicators, ensuring the real world adoption and beneficial outcomes of our analytical work. Actively elevate the technical maturity and capabilities of the data science team by shaping and implementing industry leading AI, data, and analytics techniques, methodologies, and engineering best practices.

Job Type: Permanent Reporting to: RE&ILS Head of Data Location: London Role Overview: The Lead Data Scientist is a crucial member of the extended RE&ILS Tech Leadership Team, responsible for building, leading, and nurturing a highly capable (New) Data Science and Machine Learning chapter. This role facilitates the successful delivery of new AI Cloud-based solutions against our growing list of business use cases (involving complex Data Analytics, Machine Learning, and AI Agent based solutions). You will co lead the new Data Science chapter with the RE&ILS Head of Data and help ensure its members provide Data Science capabilities and insights to support decision making across RE&ILS strategic Value Streams. Whilst the chapter grows, you are expected to be hands on actively helping to architect, design, and build AI or Data Science based solutions, using internally trained models, LLMs and/or a combination of both. Whilst undertaking this pioneering work it is essential that you and your entire chapter operates within the boundaries of the Group AI Governance Framework and maintains rigorous data governance standards. You will be accountable for this adherence. This is likely to be your first managerial role and the first time you have had one or more direct reports - having previously been a Senior Data Scientist or Machine Learning Engineer yourself. Key Responsibilities Chapter Leadership & Talent Management People Management: Lead, recruit, mentor, coach, train, and retain a high performing chapter of Data Scientists and Machine Learning Engineers (expected to grow to over the next few years), including both Hiscox FTE and Partner colleagues. Culture & Development: Cultivate a collaborative, engaged, and fulfilled team culture. Provide technical leadership, career guidance, and direction to the team, ensuring successful delegation to all chapter members. Best Practice: Ensure the chapter adheres to best practices in data science, AI, and complex analytics, sharing knowledge across the wider Hiscox Analytics and Data community through active participation in Communities of Practice. Mentoring: Mentor and educate others in the various data science techniques, encouraging the team to continually learn - especially supporting the adoption of LLMs and proprietary models that could significantly accelerate our ability to deploy value. Solution Delivery & ML Ops Excellence Hands On Architecture: Get hands on to help architect, design, and build complex models that integrate into existing IT solutions to improve data driven decision making throughout the Reinsurance Value Chain. ML Ops Platform: Actively work with the Head of Platform Engineering to establish and maintain a professional ML Ops platform to facilitate the effective support of developed models in production. Speed of Execution: Empower the chapter to work effectively within autonomous squads, delivering desired and valuable outcomes in an incremental manner while correctly balancing accuracy, fast return on investment, and reliability. Pipeline Collaboration: Work with Data Engineering and other teams to properly understand and contribute to the requirements and building of necessary data pipelines/products consumed by our models. Strategy, Governance & Innovation Use Case Identification: Continually work with key business leaders, the Head of Data and key stakeholders to identify new use cases and opportunities where data science/AI can deliver a competitive advantage or reduce waste/costs through efficiency gains. Governance & Compliance: Champion data and model governance, working within the Group AI Governance Framework. Ensure a mature understanding of data governance, lineage, and version control, and enforce data privacy by design in all new work. Innovation: Maintain a strong awareness of new trends and techniques in Data Science, AI, and Machine Learning. Drive the identification of innovative data solutions and technologies, and actively undertake Proof of Concepts and R&D to deliver reliable insights and potential next steps quickly. Communication: Ensure clear and effective communication of data science solutions and outcomes across business layers, technical teams, and senior leadership. Required Experience & Structure Reporting to: RE&ILS Head of Data; dotted line to Group Head of Data Science. Direct line management for Data Scientists and Machine Learning Engineers within the RE&ILS Data Science Chapter. Key Partners: RE&ILS CTO, Group Head of Data Science, RE&ILS Head of Data, Product Managers, Product Owners, and strategic partners (e.g. Google Cloud, Microsoft). Candidate Profile The successful candidate will be an energetic, highly capable, and passionate Senior Data Scientist who wants to move into their first people management role. You will need to balance technical expertise with effective people management and strategic business partnership. You must be comfortable working in an FCA regulated business, advocating for a data driven approach, and driving innovation while maintaining rigorous AI governance standards. Key Experience Deep Interest in Leadership: Demonstrated mentoring and coaching of junior team members, with evidence of successful business outcomes driven using advanced Data Science/AI. Technical Depth: Extensive hands on experience in architecting, designing, and building complex ML models, with strong cloud services knowledge and AI/ML/LLM ecosystem understanding. ML Ops Maturity: Proven ability to build, maintain, and support production deployed models, establishing effective monitoring, evaluation, and refresh processes. AI and Data Governance: Mature understanding of AI and data governance, data obfuscation & privacy laws, data version control, lineage, and application of AI governance frameworks in a regulated environment. Stakeholder Management: Experience managing collaboration with business unit leaders and external technology partners. Education: Bachelor's/Master's degree in a quantitative field (e.g., Computer Science, Statistics, Mathematics, Physics, Engineering) or equivalent. Technical Proficiency: Exceptional proficiency in Python (and R), SQL capabilities, mastery of machine learning & statistical modelling techniques, including generative AI, LLMs, AI Agents, NLP, CV.