Remedy Social Work

Our client is urgently looking for a Senior Application Support Officer to join their Finance Application team, which is part of the Corporate Application team at Bristol City Council. They use Unit4 ERP finance system and are in the process of migrating to Unit4 SaaS product. You must have extensive experience of using and supporting Unit4 Finance system ideally in a local government environment. They are particularly interested in someone who has proven experience in using the AR (Account Receivable) module of the system as part of this role will be to provide support to a project which is looking at making improvements to how we are collecting outstanding debt and automating process where possible. There will be a requirement to create reports/provide data to help inform decisions. In the role you may also be involved in supporting the project of the move to SaaS as well as providing 2nd line support and issue resolution. You also need to have good SQL knowledge as well as experience in creating reports in report studio including XtraReports. This is a hybrid role where you can mainly work from home however as and when required your office base will be City Hall, College Green, Bristol. You will be expected to come to Bristol to collect your equipment and undertake an induction.Must have experience of using Unit4ERP Finance system as well as providing support. Must have proven experience in AR (Account Receivable) module in Unit4. If you are interested in this role please send your updated CV in the first instance.

We are seeking a Product Manager who is passionate about delivering digital services that meet user needs. This role is part of our Web and Digital team within our Technology and Digital Services (TDS). You will lead the end-to-end development of innovative products, from initial concept through launch and iteration. You'll define product strategy, prioritise features, and align cross-functional teams around a shared vision. Championing agile practices, you'll guide developers, designers, and stakeholders to deliver user-centric solutions that are accessible, inclusive, and continuously evolving based on feedback and market insights. Key responsibilities To be responsible for product planning and execution throughout the full product life cycle. Gather and prioritise product and user requirements, defining the product vision and working closely with other teams to ensure budget constraints and user needs are met. Ensure that the product, or series of products, supports the overall service strategy and goals. Engage with services across the organisation to understand strategic business direction and product priorities, helping them transform their services through effective use of digital, data and technology. Measure value and use qualitative and quantitative data to inform product development decisions, including new platforms that might be used for multiple services. Translate the vision into prioritised, deliverable goals. Take considered, data-driven decisions and have the humility to learn from mistakes. Track and monitor product performance and user outcomes to iterate and improve on features. Work Style The postholder will work Monday to Friday on a hybrid schedule, with 4 office days per month. You will be required to work as directed within the core hours of Mon-Fri, 8am to 5.30pm. Main office: 160 Tooley Street, London SE12QH If you are interested in this role please send your updated CV in the first instance.