FPSG Connect

Overview Ref: 113444 2nd line Support / Level 2 Service Desk / On-site / 6 months Role Responsibilities Responsibilities will include: Own and resolve L1 & L2 tickets with speed and precision. Troubleshoot and fix break-fix issues to keep systems running smoothly. Handle ad-hoc IT requests and contribute to small projects that make a big difference. Work closely with the IT Service Desk Team Lead and collaborate with a supportive team. Follow ITIL best practices and maintain accurate ticket documentation. Person Specification Essential skills will include: ITIL knowledge and a solid understanding of service management. Proven ticket handling experience in a busy service desk environment. Strong troubleshooting skills and the ability to work independently. Great communication and a positive, proactive attitude. Next Steps Apply by contacting Ciaran Ahern, or Equal Opportunities FPSG is committed to equal opportunities regardless of gender, race, disability, sexual orientation, religion or belief and age. We are Disability Confident and neurodiverse aware. If you have a disability, please tell us if there are any reasonable adjustments we can make to assist you in your application or with your recruitment process

Overview Exciting opportunity for a Senior Power BI Developer , where you'll transform complex data into powerful, visually engaging insights that drive real business decisions. This is an exciting opportunity to work with cutting-edge technology in a collaborative, forward-thinking environment that values innovation and growth. Role Responsibilities Responsibilities will include: Build and design bespoke dashboards and reports in Power BI. Develop and maintain data models using Power Query and DAX. Gather and document reporting requirements with stakeholders and team members. Ensure data accuracy through validation, reconciliation, and testing. Optimise Power BI solutions for performance and user experience. Write technical and user documentation when required. Implement solutions independently or collaboratively as part of the team. Person Specification Essential skills will include: Strong experience with Power BI, including DAX and Power Query. Proficient in SQL and data modelling principles. Experience designing and building interactive dashboards and reports. Ability to translate complex requirements into effective data solutions. Good understanding of Agile methodologies. Strong analytical and problem-solving skills. Excellent communication and teamwork abilities. Reward In return our client will reward you with an excellent salary, as well as the opportunity to significantly progress your career. Next Steps Apply by contacting Rebekah Lamont, or Equal Opportunities FPSG is committed to equal opportunities regardless of gender, race, disability, sexual orientation, religion or belief and age. We are Disability Confident and neurodiverse aware. If you have a disability, please tell us if there are any reasonable adjustments we can make to assist you in your application or with your recruitment process

Engineering Manager (Salesforce / Vlocity) Permanent - Leeds Hybrid (circa 3 days a week in the office) FPSG seek an experienced hands on Salesforce Engineering Manager, who can bring both 'Team' and 'Technical' leadership to assist the creation of a new Single Source Digital Platform. You will be central to building the new Salesforce Industries / Vlocity platform, maximising the wider Microsoft estate. The Engineering Manager's responsibilities will include: Leading the engineering team from the front, setting & managing expectations. Championing excellence across design, coding and implementation. Contribute to setting, executing and delivering the engineering strategy. Bringing a hands on approach to code review, best practice and troubleshooting, for both team members and third-party engineers. Coordinating representation of your team with Product Owners, Scrum Masters, SME's and Business sponsors. Championing an Agile and DevOps orientated operating model, improving core DORA metrics. Brining industry experience and understanding to the forefront of Salesforce development in a microsoft technical estate. Bring inspiration and ingenuity to deliver scalable, best of breed solutions. Acting as a line manager and mentor to development team colleagues. To be the successful as the engineering Manager, you will need experience of: A track record leading high performing engineering teams It is ESSENTIAL to have a demonstrable and up-to-date track record in Salesforce / Salesforce Industries / Vlocity and its wider Ecosystem, Integration services, bespoke build and applications architecture. Highly desireable to have exerience in .Net Services, Azure Cloud etc Exposure to influencing a wider SDLC and development environment, pipelines, integrations and build. A proven ability to lead a diverse team that design and deliver complex high volume solutions, ideally in a financial services environment An understanding of current and emerging technologies and their potential to deliver business benefits A product-centric approach to Agile development. Please note: This role requires you to be onsite 3 days a week therefore a reasonable commutable domicile is expected. In addition to Leeds, office locations including, Middlesbrough, Bristol, Tunbridge Wells or Bournemouth can be considered If Salesforce Industries / Vlocity development experience encorporating wider SDLC functions is not cleary highlighted on your CV your application cannot be progressed. Reward This client has an enviable reputation of offering candidates a diverse range of enterprise project opportunities, where complexity and collaboration will ensure continual personal and technical development. In return, the successful Engineer will receive: a salary and package commensurate with experience and in the upper quartile for the market, plus Bonus options, Enhanced pension and Extensive employee benefits programme. Key skills terminology Salesforce Engineering Manager, Lead Salesforce Engineer, Salesforce Engineer, Principal Salesforce Engineer, Salesforce Technical Lead, Salesforce, Salesforce Industries, Vlocity, CPQ, OpniScript, DataRaptor, .Net, Azure, RDBMS, SQL, CI, CD, DevOps, Agile, SCRUM, DORA. We are Disability Confident and neurodiverse aware. If you have a disability, please tell us if there are any reasonable adjustments we can make to assist you in your application or with your recruitment process

Security Engineer (Salesforce) Permanent Hybrid - 3 days p/w on-site Leeds area (Hands on recent career experience of Salesforce / Salesforce Industries / Vlocity is essential) FPSG have a fantastic opportunity to join a large-scale digital transformation programme aimed at uniting multiple internal business units under a new, secure, cloud-native digital platform. Ideal for a hands-on Security Engineer who enjoys embedding security into the development lifecycle and working with modern tooling and cloud environments. .Net Azure exposure desired, Salesforce Industries / Vlocity experience is essential. The successful Security Engineer's responsibilities will include: Analysing new feature code to identify and mitigate security risks Collaborating with development teams to implement secure coding practices and remediation strategies Driving improvements in security maturity frameworks such as DSOMM, including hands-on delivery (code, configuration, documentation, tooling) Designing, building, operate, monitoring secure solutions across complex platforms Ensuring internal and industry security standards (e.g. OWASP CI/CD, SAMM) are adhered to across systems Managing and improving cloud security posture (Azure Defender, Prisma Cloud etc) Implementing and optimising observability platforms for holistic system monitoring Supporting and securing software delivery lifecycle, from development to deployment and ongoing operations The successful Security Engineer's essential skills will include: Demonstrated experience in software security within cloud-first or hybrid environments (Azure preferred) A deep understanding of the Salesforce Industries aka Vlocity, with experience supporting secure integration and development Strong knowledge of networking protocols (e.g. TCP/IP, UDP, HTTP/3) and cloud network architecture (VPNs, subnets, zones) Experience with API security and integration-related platforms such as Auth0 or API Gateways Proficiency with security tools including SAST (e.g. Snyk, Checkmarx), SCA, and DAST (e.g. OpenZAP, Qualys DAST) Ability to manage secure operations of large-scale software estates, including deployment pipelines, rollback strategies, and uptime monitoring Practical experience building automated security test suites into CI/CD workflows Familiarity with security frameworks such as DSOMM, OWASP, and SAMM Suitability: This role is a technical hands-on security engineering role, it is NOT GRC focused. It would be well-suited to experienced Security Engineers or Developers with a strong security focus and interest in building secure, scalable systems in the cloud and alongside Salesforce Industries / Vlocity. Note: Demonstrable experience of Security Engineering in, on and around the Salesforce Industries / Vlocity is critical. Note: On-site attendance 3 days a week is required Note: Embedding security in the code development lifecycle is required Location: Candidates can be based (3 days a week) from multiple UK locations, Leeds, Bristol, Tunbridge Wells, Manchester, Leicester, Redhill Reward This is a great opportunity to work on a high-impact transformation within a dynamic and technology-focused environment. In addition to a hybrid working model, the role offers a competitive benefits package: Competitive annual salary (based on experience) + Annual performance-based bonus + Generous pension scheme + Life Assurance + Generous annual leave with buy/sell options + Private healthcare + Extensive Wellbeing services and employee discounts Key Technical Terms Security Engineering, Cybersecurity Engineer, Security Developer, Information Security Specialist, Salesforce, Salesforce Industries, Vlocity, Azure, OWASP CI/CD, DSOMM, SAMM, Cloud Security Posture Management, Prisma Cloud, Azure Defender, Snyk, Checkmarx, OpenZAP, Qualys, DAST, SAST, CI/CD, Infrastructure Security, Auth0, Secure APIs, Networking Protocols, DevSecOps, Secure Development, CRM Security Next Steps Please click "Apply now" and submit your up-to-date CV, including your notice period and salary expectations. We are Disability Confident and neurodiverse aware. If you have a disability, please tell us if there are any reasonable adjustments we can make to assist you in your application or with your recruitment process

FPSG have recently partnered with a rapidly growing data consultancy firm who's focus is to help its clients make better data driven business decisions. Our customer have secured a heavily sought after client list with some of the UK's top corporates, small and medium sized enterprises and public bodies. Due to the progressive plans of the company you will have a unique opportunity to have a significant influence on shaping the firms growth. Our client's ultimate goal is to build one of best data science, analytics, and engineering teams in the world. This is why they are hiring for this role. Culture is extremely important to our client and they are seeking like-minded people who can ensure that growth is sustainable and is directed in way that keeps the firm distinctive in the market. In order to execute their vision they are seeking like-minded, humble, driven and ambitious people. About You Our client is seeking an experienced Data Scientist to join their Edinburgh team. We are seeking candidates who have the following traits; Can identify problems solvable by data as well as implementing data driven solutions Experience with building relationships with both clients and stakeholders confidently and clearly Technical knowhow as this will be a hands on role Experience of mentoring and establishing themselves a mentor to help inspire and motivate team members towards a shared goal Delivery and value focused in order to provide the best commercial solutions Adaptable and curious - the client doesn't expect you to be in an expert in every field of data science and machine learning but have be passionate about learning new domains. What You'll Need Ability to work with and write code using Python and R Experience working with and maintaining a range of Cloud services - mainly Azure, AWS & GCP Able to apply machine learning and advanced analytics techniques in a commercial environment Update to date knowledge of SQL to implement business decisions. Sound like something you'd be keen to find out more about? Great - drop us an application & we'll aim to review this asap. If you look like a potentially good fit, we'll give you a call to chat through the role in a bit more depth & discuss next steps. Equal Opportunities FPSG is committed to equal opportunities regardless of gender, race, disability, sexual orientation, religion or belief and age. We are Disability Confident and neurodiverse aware. If you have a disability, please tell us if there are any reasonable adjustments we can make to assist you in your application or with your recruitment process We are Disability Confident and neurodiverse aware. If you have a disability, please tell us if there are any reasonable adjustments we can make to assist you in your application or with your recruitment process

A brand new opportunity has arisen for an IT Network Specialist to join FPSG's Client for an on-site based role in Broxbourne, Hertfordshire. Happy to discuss options with those who can match a number of the following requirements. We do not expect all candidates to have all of the below skills, however we do need someone with very sound networking experience made up of a good mix of the following: 1. Switch Management 2. Aruba Switches 3. HPE Switches 4. Cisco Switches 5. vLans (network segregation) 6. iSCSI (Used for Storage Networks) 7. Use of Protocol Analysers 8. Network Configuration and Diagnostics 9. Network Routing Qualifications and courses you may have completed which will be highly relevant to this role will include: Cisco: CCNA or CCNP Aruba certification HPE switch certification Microsoft Certifications - MCSA/MCSE will include some details of networking CompTIA A+ Please do view the above as a technical check on some technologies you may encounter in either or both sites you will primarily be covering. If there are any gaps, we will focus on the strength areas you have and be open to developing a plan to bridge any areas that your exposure may be limited on until fully up to speed. The company are incredibly successful on a global scale and have treated their staff very well during the pandemic. This role has come about as part of sustained growth within their business and an increasing need to have experienced, qualified and reliable IT Network expertise as the growth continues in the UK. Reward: A fantastic package will be discussed with suitable candidates to offer an excellent starting salary and reward model to reflect the level of experience you bring. We are Disability Confident and neurodiverse aware. If you have a disability, please tell us if there are any reasonable adjustments we can make to assist you in your application or with your recruitment process

iOS Mobile Engineer - Glasgow - Permanent £35,000 - £65,000 depending on experience Engineering, Tech Lead and Team Lead posts Current Covid remote, "normal pattern" will be flexible typically 2 or 3 days a week in the Glasgow office. Applications and solutions development within a creative Tech environment. The focus of the team is R&D, Research, Innovation. Currently seeking iOS skilled engineer's to join a growing new team who are looking for technical ideas, a passion for iOS and lots of innovation & creativity. An alternative from the typical App factory. Your responsibilities will include: Partaking in ownership of problems and challenges, driving solutions Ensuring quality standards and driving best practice Sharing knowledge on the design principles and patterns behind mobile solutions Staying ahead of new advances, embracing new tech and tools Bringing innovation and evolution into play - new tools, new techniques, patterns, re-use, etc Contribute to growth and evolution of colleagues, team, and broader business To be successful in this role you will possess: Strong software engineering experience across iOS platform Deep understanding of iOS design and quality principles Understanding of Human Interface Guidlines, HIG Skilled in Swift, iOS Interface Builder, Objective-C, Xcode Appreciation of Machine Learning, Voice Vision, Augmented Reality Strong communication, engagement and influencing skills Exposure to Combine, RxSwift, XCUITest Reward This venture into R&D is an exciting career path, this organisation take the mobile technical arena and invest in staying ahead of new technology, embracing new techniques and maximising innovation. They have customers consuming their services and others lined up, with the goal of this team being "innovating first" and staying ahead of the market. In return, the successful engineer will receive a salary of between £35 and £65k depending on experience, there is also flexible working, generous holidays and excellent career progression. There exists a relaxed culture that inspires creativity and individuality. Next Steps Please "apply Now" with a full CV, highlighting your relevant experience, to be consider for the next stage of this application Equal Opportunities FPSG is committed to equal opportunities regardless of gender, race, disability, sexual orientation, religion or belief and age. Key terms Mobile Development, Applications Development, iOS, Swift, Apple, RxSwift, iOS Interface builder, R&D, Research & Development, Objective-C, Test-Driven Development, HIG, ARKit, Continuous Integration, Continuous Development, Mobile Apps, Machine Learning, Voice Vision, Augmented Reality, Unit testing, XCTest, Combine, RxSwift, Human Interface Guidlines, XCUITest We are Disability Confident and neurodiverse aware. If you have a disability, please tell us if there are any reasonable adjustments we can make to assist you in your application or with your recruitment process