Parkside

Senior DevOps Engineer Location: Watford Working Pattern: Primarily office-based Salary: £51,000 per annum Hours: Monday to Thursday 08:30 - 17:00, Friday 08:30 - 16:30 Reporting To IT Project Manager About the Role We are seeking an experienced Senior DevOps Engineer to support the development, delivery, and continuous improvement of DevOps services, cloud platforms, business applications, and technology projects. This is a senior technical role that combines DevOps engineering, application support, database management, cloud infrastructure, data warehousing, and technical leadership. You will work closely with IT Operations, Project Management, business stakeholders, and third-party suppliers to ensure critical systems remain secure, reliable, scalable, and performant. The successful candidate will also provide mentoring and technical guidance to DevOps Engineers while supporting the organisation's digital transformation strategy. Key Responsibilities DevOps & Cloud Engineering Support the implementation and continual improvement of the DevOps function, including Microsoft Azure DevOps. Design, build and maintain CI/CD pipelines and deployment automation processes. Maintain documented code repositories, configurations and infrastructure standards. Work closely with infrastructure teams to ensure platforms are secure, resilient and optimised. Identify opportunities to automate processes and reduce manual operational effort. Applications & Platform Support Act as technical architect and subject matter expert for business-critical applications. Support application integration, upgrades, patching, optimisation and release management. Provide application support for core and non-core business systems. Collaborate with business owners and third-party vendors on troubleshooting and enhancements. Ensure applications are monitored, documented and maintained to minimise technical debt. Data & Database Management Support the design, implementation and enhancement of enterprise data warehouse solutions. Lead Extract, Transform and Load (ETL) processes and activities. Create, configure, maintain and support databases and database services. Optimise database performance, security and reliability. Support data integrations and reporting platforms. Infrastructure & Systems Support Provide platform support for applications and operating systems. Support system builds, upgrades, releases, patching and fault resolution. Maintain and optimise environments including: SQL Server MySQL PostgreSQL Microsoft Dynamics 365 Learning Management Systems Student Information Systems Business Information Systems Incident, Change & Service Management Act as part of the DevOps resolver team, resolving incidents and service requests within agreed service levels. Provide third-line technical support and escalation assistance. Participate in major incident management and root cause analysis. Maintain accurate records within the IT Service Management (ITSM) platform. Act as a permanent member of the Technical Change Board. Provide occasional out-of-hours support for critical incidents and upgrades. Project Delivery Support the delivery of strategic technology projects and programmes. Lead technical workstreams and project activities where required. Produce and maintain project documentation. Ensure solutions align with technical standards and organisational objectives. Leadership & Mentoring Mentor and support DevOps Engineers and technical team members. Contribute to technical skills development and knowledge sharing. Assist in maintaining technical skills matrices and training plans. Promote best practices across DevOps, cloud engineering and application support. Deputise for senior technical leadership when required. Key Skills & Experience Essential Strong experience with Microsoft Azure and Azure DevOps. Experience building and maintaining CI/CD pipelines. Experience supporting enterprise applications and business systems. Strong database administration and support experience. Experience with SQL Server, MySQL and PostgreSQL. Knowledge of ETL processes and data warehousing concepts. Experience with cloud infrastructure, automation and Infrastructure as Code. Strong troubleshooting and third-line support experience. Experience with monitoring, logging and application performance management. Scripting and automation skills. Experience working within Agile and DevOps environments. Desirable Microsoft Dynamics 365 Data Warehouse technologies Learning Management Systems Terraform Kubernetes PowerShell Azure Data Factory Azure SQL Microsoft Fabric Cloud security and governance experience General Responsibilities Participate in training, development and continuous professional development activities. Maintain awareness of current technologies, industry trends and best practices. Promote equality, diversity and inclusion. Comply with all health, safety, safeguarding and security requirements. Deliver a consistently high standard of customer service. Undertake additional duties as reasonably required by management. Benefits & Additional Information Salary of £51,000 per annum Primarily office-based role in Watford Working hours 08:30 - 17:00 Monday to Thursday Early finish of 16:30 on Fridays Opportunity to work on cloud transformation, data warehouse development, DevOps automation, and enterprise applications within a broad technology environment. Please note: The responsibilities outlined above are not exhaustive and may be amended from time to time to meet business requirements. They do not form part of any contract of employment. Provide your feedback on BizChat

About the Company Our client is a NYSE-listed digital gaming group behind some of the world's best-known sports betting and iGaming brands. Operating across more than 20 countries with close to 3,000 employees, they are one of the largest online gaming businesses in the world, and they are investing seriously in AI across the group. Betting is a real-time, data-heavy business, and they are putting AI to work across the parts of it that matter most: how customers experience the product, how they keep customers safe, and how the business runs day to day. The Role We are seeking AI Engineers across all experience levels, from engineers early in their AI career through to senior and lead level, to build and scale AI-driven products across the business. Depending on your level and where you land, that could mean: Customer support automation: LLM agents that resolve account, payment and betting queries end to end, with clean handoff to human agents where it counts Safer gambling: systems that help spot at-risk behaviour early and deliver the right intervention at the right moment, built to satisfy regulator scrutiny KYC, AML and compliance workflows: document understanding and case summarisation that cut manual review time without cutting corners Personalisation: relevant content, offers and CRM messaging generated and tested at scale Internal tooling: copilots that give trading, CS and compliance teams faster answers from the company's own data These are applied LLM engineering roles, not quant or pricing roles. You will work closely with senior stakeholders across product, compliance and operations, and own what you ship. What You'll Do Build and deploy production AI applications using LLMs, including agent workflows, tool use and RAG pipelines over company data Contribute to evaluation frameworks covering accuracy, latency, cost and reliability, with the extra rigour a regulated industry demands Implement retrieval systems from ingestion and chunking through to vector stores and retrieval optimisation Ship production-grade code with proper observability, error handling, testing and CI/CD Help design guardrails and failure handling so AI systems behave safely with real customers and real money involved At senior levels, lead model and framework choices, mentor other engineers and shape how the group builds with AI What You'll Need Strong Python (or TypeScript) and solid software engineering fundamentals Hands-on experience building LLM applications or agents, whether in production, at work or through substantial personal projects, with a genuine understanding of their capabilities, limitations and failure modes Practical familiarity with RAG architectures, vector databases and prompt engineering Exposure to agent frameworks (LangGraph, Claude Agent SDK, OpenAI SDK) or equivalent custom implementations An interest in LLM evaluation, debugging and observability Cloud platform experience (AWS, GCP or Azure) is a plus at junior level and expected at senior level The bar scales with the level. For senior roles we will expect production LLM systems shipped and owned end to end. For earlier-career roles we care most about strong engineering fundamentals and real, demonstrable work with LLMs. Nice to Have Experience in a regulated industry (gambling, financial services, insurance) and familiarity with responsible AI, auditability and governance Experience with high-traffic, real-time consumer platforms Fine-tuning experience and the judgement to know when it beats prompting or RAG Observability tooling (LangSmith, Langfuse, W&B) and cost optimisation Experience with AI coding tools (Claude Code, Codex, Copilot) What's on Offer Competitive salary benchmarked to your level and experience, plus discretionary bonus Pension, employee assistance programme and strong learning and development support Genuine production scale: millions of customers, live products, measurable outcomes The chance to shape how one of the biggest names in the industry uses AI Central London office with hybrid working

Business Intelligence Data Engineer Location: Dartford (Hybrid) Salary: Up to £55,000 + Benefits Type: Full-Time, Permanent We are looking for a Business Intelligence Data Engineer to join a growing in-house IT team, where you will play a key role in developing and maintaining a modern BI platform that supports business-critical decision making. This is an excellent opportunity to work across the full BI lifecycle, from designing data pipelines and creating insightful dashboards through to collaborating with stakeholders and driving continuous improvements across the organisation. The Role As the Business Intelligence Data Engineer, you will be responsible for designing, developing and maintaining the organisation's Business Intelligence infrastructure. You will work closely with business stakeholders to deliver meaningful reporting, ensure data integrity and support strategic projects across multiple business functions. Key Responsibilities Design, develop and maintain ETL processes and data pipelines. Build and optimise data models for reporting and analytics. Develop dashboards and reports using Power BI. Work with stakeholders to define KPIs and reporting requirements. Ensure the accuracy, integrity and availability of business data. Monitor BI systems and scheduled ETL processes. Troubleshoot technical issues and provide BI application support. Analyse root causes of system failures and implement improvements. Produce reports using Power BI and Excel. Manage BI-related projects from requirements gathering through to delivery. Create and maintain technical documentation. Deliver user training and provide ongoing support where required. Liaise with third-party suppliers on development and support activities. Support testing, change management and system enhancements. About You We are looking for someone who combines strong technical expertise with excellent stakeholder engagement skills. Essential Skills & Experience Strong experience designing and supporting Business Intelligence solutions. Advanced SQL skills with experience in data querying and transformation. Experience with Power BI, including dashboard and report development. Knowledge of DAX and Python. Experience building and maintaining ETL processes. Strong understanding of data modelling and data governance. Experience working with Microsoft Dynamics 365 Business Central (or similar ERP platforms). Excellent analytical and problem-solving skills. Ability to communicate effectively with both technical and non-technical stakeholders. Experience managing multiple priorities in a fast-paced environment. Strong documentation and project delivery skills. Desirable Experience Supporting Finance, Sales, Purchasing or Warehouse systems. Working across multiple company databases. Experience with customised ERP environments. Knowledge of software project delivery methodologies. Experience supporting business application change and continuous improvement. If you are an experienced BI Data Engineer looking to make a real impact by delivering high-quality data solutions that drive business performance, please apply with your CV today!

Project Co-ordinator Location: Milton Keynes Salary: £30,000 + benefits The Opportunity We are looking for a highly organised and proactive Project Co-ordinator to join a growing operations team based in Milton Keynes. This is a fantastic opportunity to play a key role in delivering projects from inception through to completion, working closely with internal teams, engineers, and customer stakeholders to ensure successful delivery. The Role As Project Co-ordinator, you will be responsible for supporting the full project lifecycle, ensuring timelines, resources, and logistics are effectively managed. You will act as the central point of coordination between project teams, management, and customers. Key responsibilities include: Maintaining and managing project schedules, documentation, and tracking tools Coordinating engineers, site activity, and communications Supporting logistics, including materials, transport, and supplier coordination Producing management information (MI) reports such as stock usage and engineer utilisation Updating internal systems and ensuring data accuracy across platforms Assisting with risk assessments and project documentation (RAMS) Monitoring stock levels, carrying out cycle counts, and investigating discrepancies Identifying opportunities to improve processes and drive operational efficiency About You We are looking for someone who thrives in a fast-paced, detail-driven environment and enjoys working across multiple teams. You will have: Previous experience in a project coordination, operations, or logistics role Strong organisational and planning skills with excellent attention to detail Good working knowledge of Microsoft Office, particularly Excel Experience using service management or operational systems (desirable) Strong communication skills and the ability to liaise with internal and external stakeholders A proactive mindset with the ability to identify and solve problems A team-oriented approach with a strong customer focus

Network Project Manager Milton Keynes 12 Month FTC £50,000 per annum We are looking for an experienced Network Project Manager to lead a high-impact infrastructure refresh across a large retail estate. This is a delivery-focused role where you will own the end-to-end rollout of structured cabling clean-ups and new communications cabinet installations across multiple locations. If you enjoy being at the centre of technical delivery, vendor coordination, and stakeholder engagement, this role will suit you perfectly. Key Responsibilities Taking full ownership of a multi-site network infrastructure programme, from planning through to completion Creating and managing detailed project plans, timelines, budgets, and dependencies Coordinating site surveys, documenting existing cabling, and defining improvement plans Overseeing the installation and organisation of comms cabinets, structured cabling, and network hardware Acting as the main point of contact between IT teams, retail operations, and third-party suppliers Ensuring all work meets industry standards, compliance requirements, and internal policies Identifying risks early and driving issues to resolution to keep delivery on track Producing clear documentation, cable records, and network diagrams for long-term maintainability Experience Required Proven experience delivering network or infrastructure projects in retail or multi-site environments Strong technical understanding of structured cabling, comms cabinets, and network hardware Confident managing multiple sites, vendors, and competing priorities Solid project management background with experience using Prince2, Agile, or ITIL Excellent communication skills with the ability to engage both technical and non-technical stakeholders Nice to Have Network certifications such as CCNA, CompTIA Network+, or similar Experience with network documentation or asset management tools Background working in a retail IT or large estate environment