Whitehall Resources Ltd

SAP ISU Solution Architect Whitehall Resources are currently looking for a SAP ISU Solution Architect. The role is mainly remote, with some travel to Berkshire. Key Skills: * Possess strong analytical, configuration, process improvement skills in SAP Utilities solution, with strong emphasis on the SAP S/4HANA Utilities * Should Have knowledge in the below areas: o High level knowledge of all the modules and sub-modules of SAP IS-U. o In-depth knowledge of major Configuration objects o Understanding of SAP IS-U data model, master data and transaction data o Knowledge of SAP IS-U Business and Technical Master Data o Knowledge of Device Data and Energy Data Management o Knowledge of Billing and Invoicing process o Knowledge of FICA objects o End to end knowledge of Utility process o Understanding of IS-U data migration sequence and object dependencies. o Understanding of ways and means to improve the solution by bringing in more configuration and less code. o Capable of doing solution optioning: build Vs buy. o Knowledge of S/4HANA Utilities o Knowledge of Utilities integration points All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description. Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.

Salesforce Marketing Cloud Consultant Whitehall Resources currently require an experienced Salesforce Marketing Cloud Consultant to work with a key client. *Please note this is INSIDE IR35* Description: - Work with PO to identify and finalise the release scope. - Create the functional flow and business process maps for Salesforce. - Create the user stories and define the acceptance criteria. - Provide the functional walkthrough of the business requirement. - Participate in sprint refinement, sprint planning and sprint show and tell. - Work with scrum master for high-level estimates of the release - Clarify the functional and business queries of dev and test team. - Provide the user stories demo as part of show and tell and get the business sign-off Essential Experience: - 15+ years of total IT experience and must have played the MC role for minimum two projects. - 4+ Years salesforce marketing consultant experience - Solution design - SQL - Data segmentation, optimization, and management - Scripting and query - Web analytics - Multi-channel subscriber management - Digital marketing knowledge - Project management All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description. Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.

Project Manager Whitehall Resources are looking for a Project Manager. The role is based in Whitley, and there may be some travel on site required up to 3 days a week. The candidate must use an FCSA accredited Umbrella company for this role. Job Spec: Skills Required: - Salesforce delivery experience - Significant, demonstrable experience of delivering multiple work streams under a programme construct, risk, dependency and supplier management - Proven experience of complex stakeholder management Experience Required: - Significant experience managing complex IT projects with track record of delivery using a mixed delivery method (agile/waterfall) - Proven experience of complex stakeholder management - Methodical detailed approach to work context - Strong analytic skills to identify how one issue can impact on another and put in place the required interventions through support or from own knowledge base - Ability to manage significant risks and issues - Excellent communication skills - Proven supplier management experience - Commercially astute thinking Ability to work to tight timescales - Negotiation and adaptability - Formal Project management Qualification Experience Preferred: - Salesforce API development - Reporting Business change All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description. Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.

Lead Performance Analyst Whitehall Resources require a Lead Performance Analyst to work with a key client, working remotely. *Please note that the successful candidate will be required to work through an FCSA accredited umbrella company for the duration of the contract* Job Description: Provide expert guidance on analytics and the development of performance frameworks at product and project levels. Help shape what we track and how we track it. Collaborate with GDS on cross-domain analytics and the implementation of GDS standards. Work with programme leadership to develop a programme-wide performance evaluation that can be shared with senior leaders across the programmes. Shape and champion the quality of performance data-gathering, relevant analysis and timely application to product development. Ensure good practice and work with colleagues to improve capability Key responsibilities: * Maintain a strategic view of performance analysis, ensuring consistency and alignment across the department * Be responsible for the accuracy and quality of data, analysis and how they are used * Ensure good practice and quality analysis across the programme, including compliance with privacy policies and legislation, validating data sources and ensuring report outputs are easily understood, for yourself and your team. * Maximising the insight gained from the data we collect on user activity and platform performance to inform decision making and the development of new approaches where relevant. * Coach and mentor Performance Analysts and act as a role model for wider team within community of practice. Manage Senior Performance Analysts * Remove blockers and act as an escalation point for Senior Performance Analysts * Be an ambassador for analytics across communities, departments and government Key Deliverables: * Working as part of the programme team, enhance the reporting and management information available to programme leaders * Work with other discipline leads to build a programme-wide view of performance using qualitative and quantitative data, and report insights to programme leadership Requirements: * Communicating analysis and insight. Communicate relevant, compelling stories using the most appropriate medium; when needed give complex recommendations at a tactical and strategic level; present analysis and visualisations in clear ways to communicate complex messages; communicate negative and positive information to stakeholders. * Performance measurement. oversee the development and consistency of performance measurement frameworks across multiple projects; ensure that these frameworks are aligned to business needs and strategy. * Technical understanding (lead performance analyst). exploit opportunities through the recognition of new digital technologies to enhance analytical capability in alignment with business goals. * Understanding analysis across the product life cycle. develop sustainable support models; identify and deal with potential risks across or between all stages of the product life cycle; coach others; lead and champion best practice and identify improvements to current approaches. * Understanding constraints (lead performance analyst). influence, challenge and coach others; anticipate how constraints might change and know where to challenge or remove constraints; strong knowledge of security and data privacy; describe and work within environmental constraints, finding the most appropriate solution for users. * Undertaking analysis and providing insight. understand and can teach and supervise a wide range of analysis techniques; help organisations create and learn from strategic insights; apply innovative approaches to resolve problems. * User-centred analysis. give direction on which tools or methods to use; bring insight and expertise to how user needs have changed over time and ensure these are met; apply strategic thinking to the problem of how to provide the best service for the end user; consider the political strategy and implications of any analyses and insights. * Verification and validation of data and analysis. deep understanding of relevant data sources, tools and systems; use appropriate approaches for verifying and validating data and analysis; influence senior stakeholders over data approaches; The service provider needs to have experience as below - * Extensive experience in formulating questions, developing hypotheses, interpreting, and validating data, distinguishing observations from insights, and applying user-centred analysis to improve outcomes for the end user. * Possess experience working with product, data, and technical roles to develop products with built-in measurement and to iterate tooling to improve data collection and analysis. * Have experience of analysing programme performance and high-volume transactional digital services. * Proficiency with digital analytics platforms and tools, such as Adobe Analytics, Google Analytics, Google BigQuery, Google Tag Manager, Microsoft Application Insights, Microsoft Log Analytics and Microsoft Azure data solutions. * Proficiency in data visualisation and reporting software, such as Google Data Studio, Microsoft Power BI, and Tableau. Understanding of the Power BI Online service and its benefits. * Experience of conveying analysis to a variety of diverse audiences and telling a story with the data to help projects make data-driven decisions that improve the experience users have when interacting with services. Acting on the feedback gained from such sessions. * Experience of developing programme level performance management frameworks. All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.

Azure DevOps Engineer Whitehall Resources currently require an experience Azure DevOps Engineer *Please note this role falls INSIDE IR35* Job Description: Experience of automated pipelines in Azure DevOps and/or Jenkins Creating automated deployments scripts in the following languages: ARM templates, Azure PowerShell Be seen as a subject matter expert in the general areas of Azure, with experience of deploying a range of components, and the configurations of Azure components. Understanding of Azure Best practices. Experience with YAML Deployments a benefit. Any experience with Ansible a benefit All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.

User Researcher Whitehall Resources are looking for an experienced User Researcher for an initial 6 month contract in West Sussex. This role is currently remote. You will be required to use an FCSA Accredited Umbrella company if successful in this role. As a User Researcher you'll generate new and useful user insights and translate them into features and actions. You will lead the formal usability testing process for a digital service - from developing user recruitment briefs through to test moderation, analysis and report writing. This includes: - Planning, designing and conducting in-house research to test new service ideas and concept development - Working closely with the team to turn user data into actionable user stories that influence product/service direction and prototype development - Managing ad-hoc qualitative/quantitative research projects such as proposition development, visual identity and customer experience mapping - Presenting findings, recommendations and customer insights to senior decision makers - Sharing knowledge of tools and techniques with technical and non-technical team members in the wider digital team and across government Technologies: -Experience of delivery using an iterative/agile methodology (eg Agile/SCRUM) -Experience of agile collaboration tools (eg Atlassian Jira, Agile for Scrum, Confluence) Mandatory Technical Skills: -Understanding of agile delivery techniques eg Continuous Delivery/Integration, Test Driven Development, and associated tooling -A degree in areas such as psychology, sociology, anthropology, human-computer interaction or market research Mandatory Business Skill: -Good facilitation and influencing skills -Excellent problem-solving and interpersonal skills -Excellent written and verbal communication skills - able to work with large groups of customers of varying levels of seniority from user to board level -This role will involve working with various UK Government clients at locations across the UK, so you must be mobile and willing to work away from your base location All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.

VB6 Developer Whitehall Resources are currently looking for a VB6 Developer based in Shropshire for an initial 6 Month contract. * PLEASE NOTE YOU WILL BE REQUIRED TO OPERATE THROUGH AN UMBRELLA COMPANY.* The Developer will work within a development team and will be involved in development of new products and maintenance of existing products. Main Responsibilities: - Carrying out development in accordance with the agreed requirements and development standards. - Testing of products in accordance with the test strategy to ensure that they are fit for purpose. - Assisting the Team Lead in examining packages of work and giving realistic timescales for completion. - Completion of work allocated within agreed time, cost and quality criteria and providing progress reports on assigned work as required. - Management and control of problems and change within their area of responsibility as requested by the Team Leader, including negotiation with other teams as necessary. - Prompt escalation of problems, issues and risks as necessary. - Playing an active part in Process improvement, awareness of and compliance with all relevant quality processes and procedures, including completion of all the specified quality records. Key Skills: - ASP .NET MVC Web Development. - VB6. - Full knowledge of the development life cycle. - Awareness of Risk, Change & Problem Management. - Awareness of Configuration Management. - TFS - Source Control and project and task tracking. - C#. - MVC. - SQL Server. - SQL. - SSIS. - SSRS. All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.

ITIL Process SME Whitehall Resources are currently looking for a ITIL Process SME on a remote basis with occasional travel to Cumbria for an initial 12-month contract. * PLEASE NOTE THIS ROLE HAS BEEN DEEMED INSIDE IR35.* Key Points: - We are looking for process/service integration candidates do not transition PMs - Must have experience of SI capabilities and processes. - Be able to coach the client on ITIL Processes and service managers in a complex multi supplier environment. - ITIL qualifications - In addition we are looking for experienced ITIL consultants not people with skills in one process area. - Ideally someone with ITIL 3 Master qualification or at the least one of the life cycle areas. - skills to engage with the client and suppliers and assist with the implementation of ITIL processes. Role Description: - Work independently or part of a team designing, developing and implementing Service Management and Service Integration deliverables, conducting research and performing analysis. - The Service Transition Process SME focuses on all the ITIL service management life cycle stages and all of its processes within an outsourcing bid, consulting assignment or an implementation. - They are a recognised subject matter expert in one or more of the life cycle stages or processes. They can be accountable and responsible for aspects of the overall delivery. They typically have DevOps and Agile experience/knowledge and understand the components of a Target Operating Model (TOM). - Working as part of a team using our proven business change approach for implementing SI, you will use techniques like Service Maturity Assessment and requirements gathering to quickly capture the Service Integration vision and be able to articulate the business benefits with clients, during transition and transformation phases - Participate in workshops and work streams as needed and work either on your own or within a larger programme team - Work on transition and transformation programmes which result in the creation and activation of SIAM operating models You will have the opportunity to: Undertake both internal and client facing consultancy including Information Technology (IT) service and governance reviews and health checks, trend analysis, benchmarking, Total Cost of Ownership (TCO), compliance reviews and Service Improvement Programmes (SIP's). This may be as a stand-alone project, during a bid or as part of an IT outsourcing transition or transformation. Provide ITIL service strategy advice and service design solutions to address service issues to both prospects and customers. During implementations: - Assisting with the discovery process. - Oversees specific/multiple work streams including managing resources and budgets; ensures ITIL aligned processes, procedures and work instructions are produced to required standard and are trained upon. - Ensures any related service integration for services by multiple service towers and providers has been completed. - Supports and delivers to the standard transition project model. Providing service management to build customer relationships by delivering above client expectations on assigned deliverables, proactively identifying add on work and assisting in identifying cross sales leads. - ITIL certified - Knowledge of IT service management tool suites, such as those provided by ServiceNow, HP, BMC and IBM Tivoli - Experience of development of core service management processes and reporting, aligned to the ServiceNow, HP, BMC and IBM Tivoli IT service management tool suites - Knowledge of DevOps tool suites, such as Atlassian's Jira and Confluence - Agile aware Key Skills: - Interpersonal skills, to help negotiate priorities and to resolve conflicts among project stakeholders, such as clients and internal team members. - Project management skills to ensure all deliverables are on time, within budget and of high quality. - DevOps experience/awareness - Strong verbal and writing skills in order to effectively communicate information to clients and internal team members. - Operational management/service delivery experience (customer and/or outsourcing environment). - Experience of a number of service management tools such as ServiceNow. - Strong analytical skills are needed to critically evaluate the information gathered from multiple sources, reconcile conflicts, decompose high-level information into details. All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.