Belmont Recruitment

Belmont Recruitment are currently looking for a 1st Line Support Assistant to join our NHS client on an initial 3 month temporary contract. This is a full-time role working 37.5 hours per week, Monday to Friday. Key Responsibilities Log, manage, and resolve IT support tickets Provide first-line technical support for hardware, software, and user accounts Use remote tools to troubleshoot issues Give clear, helpful advice to users of all technical levels Keep users updated and maintain ownership of open tickets Follow service desk processes and meet response times Support monitoring of IT systems and escalate issues where required About You Good understanding of computers, software, and basic troubleshooting Excellent communication and customer service skills Able to stay calm under pressure and manage multiple tasks Organised, reliable, and keen to learn Please apply with an up to date CV ASAP if this role would be of interest to you.