Belmont Recruitment

Good Afternoon, I am currently representing Norfolk & Norwich University Hospital , who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience We are looking for an IT Technical Support Analyst this role will be: NR4 7UY The right candidate will: A 3rd-line infra engineer in the NHS is expected to: Provide advanced technical support (3rd line) for infrastructure: servers, networks, storage, virtualisation, telephony, etc. Be involved in incident, problem & change management. Investigate root causes of recurring issues. Participate in or lead infrastructure projects: upgrades, migrations, deployments, transformation programmes (e.g. cloud, digital transformation) Maintain and configure infrastructure components: virtualisation (VMware, Hyper-V, etc.), servers (Windows, Linux), network hardware (routers, switches, firewalls), telephony systems, wireless networks. Ensure infrastructure meets security, availability, capacity, business continuity & disaster recovery expectations. Produce and maintain technical documentation: architecture diagrams, configuration guides, runbooks, change plans. Work under or contribute to Service Management frameworks (ITIL etc.): managing changes, adherence to SLAs, reporting, etc. We require the following: Certifications / Qualifications Degree in computing / IT or equivalent relevant technical experience; relevant vendor or professional certifications (e.g. Microsoft, Cisco, VMware, etc.); ITIL Foundation / Service Management qualification. Experience > Several years (often 3-5+) in infrastructure/systems experience in large, complex organisations; exposure to infrastructure project delivery; handling enterprise systems. Server / Virtualisation > Strong experience with Windows Server (newer versions), possibly Linux; virtualisation platforms such as VMware, Hyper-V; managing physical server hardware. To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed) If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee. IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE. Look forward to speaking with you soon,