Belmont Recruitment

Belmont Recruitment are currently looking for a 2nd Line Endpoint Engineer to join a NHS Trust on an initial 3 month temporary contract. This is a full-time role working 37.5 hours per week, Monday to Friday. Key Responsibilities Provide 2nd line technical support to customers across Norfolk and Suffolk. Investigate, diagnose and resolve hardware and software incidents. Provide remote and on-site technical support where required. Maintain and improve computer hardware and software to support customer productivity. Troubleshoot a range of desktop, laptop and end-user technology issues. Respond to incidents and problems efficiently, ensuring a high level of customer service. Escalate complex technical issues appropriately and work collaboratively with other IT teams. About You Experience providing 2nd line technical support. Good knowledge of desktop hardware and software. Experience supporting end users both remotely and face-to-face. Excellent communication and customer service skills. Location: Norfolk Community Hospital, Bowthorpe Road, Norwich, NR2 3TU Coverage: Norfolk & Suffolk Please reply with an up to date CV ASAP if this role would be of interest to you.

We are currently recruiting for an experienced Project Manager to join a Digital Services team, leading the delivery of large-scale and complex projects across a busy Change and Capital Programme. Key Responsibilities Lead the delivery of large-scale and complex projects from initiation through to completion. Develop project proposals, agreeing clear objectives, scope and deliverables. Prepare and maintain Project Initiation Documents and comprehensive project plans. Monitor project progress against key milestones and provide regular reporting, including RAG status updates. Identify, manage and monitor project risks, issues, decisions and actions , maintaining accurate RAID logs. Coordinate project teams, stakeholders and work packages to ensure delivery remains on schedule. Lead project boards, working groups and workshops, effectively engaging and influencing stakeholders. Analyse complex information and identify solutions to unblock issues and manage project risks. Lead service improvement, redesign and change initiatives, supporting the implementation of new ways of working. Manage project resources and delegated budgets, identifying and addressing potential underspends or overspends. You will ideally have: Experience applying recognised project management methodologies. Experience delivering significant change projects and implementing new systems, services or processes. Strong stakeholder management, negotiation and influencing skills. Excellent analytical, organisational and problem-solving abilities. Strong written and verbal communication skills, including experience presenting to senior stakeholders. Please reply with an up to date CV ASAP if this role would be of interest to you!

Belmont Recruitment are currently looking for an IT Support Assistant to join a NHS Trust on an initial 3 month temporary contract. This is a full-time role working 37.5 hours per week, Monday to Friday. Key Responsibilities Provide 1st line IT support to customers by telephone and other support channels. Act as the first point of contact for IT incidents, service requests and technical queries. Log, record, classify and prioritise incidents accurately in line with Service Desk procedures and SLAs. Investigate and diagnose a range of hardware, software, application and network issues. Resolve incidents at first point of contact wherever possible or provide suitable workarounds. Escalate incidents to the appropriate specialist team where required. Provide clear technical advice and guidance to customers, including "how-to" support. Monitor and track incidents, keeping customers informed of progress and managing expectations. You should have: Experience providing 1st line IT support or technical customer service. Working knowledge of Microsoft Office 365 and Windows 10/11. Strong troubleshooting and problem-solving skills. Please reply with an up to date CV ASAP if this role would be of interest to you!

Belmont Recruitment are currently looking for an ERP Business Analyst to join Liverpool City Council on an initial 6 month temporary contract. This is a full-time role working 5 days per week. The successful candidate will support the delivery of major enterprise-wide transformation programmes, working alongside key stakeholders to improve business processes and embed effective ways of working. Liverpool City Council are currently implementing MHR i-Trent as their HR platform , alongside Microsoft Dynamics for Finance , and require an experienced Business Analyst to support these complex change programmes. Key Responsibilities Act as the Business Analysis lead on complex transformation projects and programmes. Provide expert business analysis support across strategic improvement and change initiatives. Lead the business analysis phase throughout the project lifecycle, acting as a key contact for customers, stakeholders and senior managers. Identify and apply appropriate business analysis methodologies, including approaches such as Lean and Six Sigma. Analyse current processes, identify improvement opportunities and support the design and implementation of effective solutions. About You Proven experience working as a Business Analyst within complex transformation programmes. Experience supporting enterprise-wide change projects and ERP implementations. Experience working with HR, Finance or similar business systems (experience with MHR i-Trent, Microsoft Dynamics or comparable ERP platforms would be advantageous). Please apply with an up to date CV ASAP if this role would be of interest to you!