SER Limited

AI Engineer Location : Woking, Surrey Salary : Up to £85,000 depending on experience The Opportunity We re working with an established and growing Managed Service Provider that is looking to bring an experienced AI Engineer into the business to help shape and deliver its AI capabilities. This is an exciting opportunity for someone who understands not just AI development, but how to implement practical AI solutions within a managed service environment and deliver genuine value to customers. You ll work closely with technical and commercial teams to identify opportunities for AI adoption, design and implement solutions, and help customers make effective use of emerging technologies. Key Responsibilities Design, develop and implement AI solutions for customers and internal business requirements Identify opportunities where AI, automation and machine learning can improve business processes Integrate AI technologies into existing IT environments and managed service solutions Work with Microsoft and cloud-based AI technologies, APIs and automation platforms Develop and deploy AI-powered tools, workflows and applications Support the implementation of Generative AI and Large Language Model (LLM) solutions Work with customers to understand their requirements and translate them into practical AI solutions Ensure AI implementations are secure, scalable and aligned with business objectives Troubleshoot and optimise AI solutions once deployed Keep up to date with emerging AI technologies and identify opportunities to introduce them into the wider service offering Provide technical guidance and knowledge sharing to colleagues across the business About You We re looking for an experienced AI professional who is comfortable working in a customer-facing Managed Service Provider environment. Ideally, you ll have: Proven experience working as an AI Engineer, AI Consultant, Machine Learning Engineer or similar Practical experience implementing AI solutions within an MSP or managed service environment Strong understanding of Generative AI, LLMs and AI automation Experience working with cloud platforms, APIs and AI services Knowledge of Microsoft technologies and the wider Microsoft ecosystem Experience integrating AI into existing systems and business processes Strong understanding of security, data protection and responsible AI implementation Excellent problem-solving and communication skills The ability to explain complex AI concepts to both technical and non-technical audiences A commercially minded approach, with an understanding of how AI can solve real-world customer problems Desirable Experience Experience with some of the following would be advantageous: Microsoft Azure / Azure AI Microsoft Copilot / Copilot Studio Azure OpenAI OpenAI APIs Python PowerShell Power Automate Machine Learning RAG (Retrieval-Augmented Generation) AI agents and automation API integrations Microsoft 365 Cybersecurity and AI governance What's on Offer? Salary up to £85,000 Hybrid working available for the right candidate Opportunity to play a key role in developing an MSP's AI offering Work across a variety of customer environments and projects Significant autonomy and ownership Opportunity to work with some of the latest AI technologies Career progression as the AI function continues to grow The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to . com. SER-IN

Credit Control & AR Administrator Location: West Hampstead, London Salary: Up to £35,000 depending on experience Working Arrangement: Hybrid 3 days onsite, 2 days remote Contract: Permanent, Full-Time About the Role We are working with a growing technology business that is looking for an experienced Credit Control & AR Administrator to join its finance team. Reporting into the Senior Finance Manager, you'll play a key role in supporting the Accounts Receivable and Credit Control functions, helping to maintain strong cash flow, accurate ledgers and effective financial controls. This is a hands-on role suited to someone who is confident managing credit control from start to finish and is comfortable working independently within a small finance team. Key Responsibilities Proactively chase outstanding customer payments by phone and email. Manage and resolve customer payment disputes and queries. Take ownership of the credit control process from start to finish. Collect historic and aged debt and support bad debt reviews and escalations. Produce aged debt and bad debt reports for internal stakeholders. Process and reconcile Direct Debit collections, amendments and cancellations. Allocate customer receipts against sales invoices and investigate unallocated cash. Maintain clean, accurate and well-managed AR ledgers. Support the clean-up and resolution of historic ledger balances. Investigate and resolve billing and payment discrepancies. Post cash transactions and complete regular bank reconciliations. Manage finance mailboxes and respond to queries in a timely manner. Review, post and reconcile credit card transactions and follow up on missing documentation. Escalate unreconciled items in line with internal controls and month-end deadlines. About You We're looking for someone who is proactive, organised and confident managing credit control independently. You'll ideally have: Proven experience managing credit control end to end . Experience working in a complex environment, such as multiple entities, currencies, high transaction volumes or varied billing terms. A proven track record of collecting historic or aged debt, ideally with measurable results. Strong communication skills and the confidence to deal with customers and internal stakeholders at all levels. Excellent Excel and general IT skills. A strong eye for detail and an investigative, problem-solving mindset. The ability to work independently while reporting into a Senior Finance Manager. Excellent organisation and time-management skills. Resilience and professionalism when handling difficult customer conversations. A proactive approach to improving processes and challenging inefficient ways of working. Experience within the IT or SaaS sector would be advantageous, and knowledge of Oracle NetSuite would be desirable. What's on Offer? Salary up to £35,000 , depending on experience. Hybrid working 3 days onsite and 2 days from home. Permanent, full-time position. Opportunity to join a growing technology-focused business. A varied and hands-on finance role with genuine ownership. The opportunity to contribute to process improvements and the wider finance function. Interested? The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to . com. SER-IN

Position: Fire and Security Engineer Location: Covering the Cornwall area Duration: Permanent Salary: From £38,000 to £40,000 plus travel time and over time. NO ON CALL We are looking for an experienced Fire and Security Engineer for a full time, permanent position covering planned maintenance, repairs and a small amount of installation in the Cornwall area. This engineer will be covering one large contract in the Cornwall area. They will be dealing with planned maintenance and repairs of equipment including extinguishers. This will also include Advanced MX Systems and Kentec Systems. The right person for this position will already have a strong background in Fire and Security Maintenance and repair. It would be a bonus if this person has completed manufacturing qualifications and some electrical qualifications. This is a mobile position, however there is also a bonus of not having an on call. Requirements Strong technical background in fire and security Based in the Cornwall area Full UK driving licence Electrical qualification would be a bonus Must have experience on MX systems and Kentecsystems Happy to travel throughout Cornwall Package Excellent basic salary Pension Company van Travel time 21 days holiday plus bank holidays No on call Overtime available If you are interested in this position, please send your CV or contact Wendy Evemy ASAP SER-IN

Tier 3 IT Engineer Location : Redruth, Cornwall Salary : £45,000 £50,000 Working Arrangement: Primarily office-based, with occasional customer site visits About the Role We are looking for an experienced Tier 3 IT Engineer who is ready to take the next step in their career, combining hands-on technical expertise with technical leadership and project ownership. This is an excellent opportunity for a senior engineer who enjoys solving complex technical challenges, working closely with customers and having a genuine influence over the development of an MSP's technical operations. You will become a key technical escalation point within the business, while also taking ownership of complex projects and helping to develop the engineers around you. Key Responsibilities Take ownership of complex and technically demanding projects from initial planning through to successful delivery. Work closely with senior leadership on strategic technical projects and initiatives. Act as the senior technical point of contact for key customers. Lead technical reviews and help shape customer technology roadmaps and future infrastructure strategies. Handle complex technical escalations requiring a high level of expertise and troubleshooting ability. Mentor and develop Tier 1 and Tier 2 engineers, helping them build their technical capabilities. Contribute to the development of technical procedures, processes and systems across the business. Create and maintain high-quality technical documentation to ensure knowledge is effectively shared across the team. Evaluate and introduce new technologies, systems and solutions where they can add value to the business or customers. Work across a varied technology stack and customer base, providing exposure to different environments and technical challenges. Support the wider engineering team when required, including occasional onsite customer support. About You We are looking for someone who has already established themselves at a senior technical level and is now looking for an opportunity to take on greater responsibility and leadership. You will ideally have: Strong experience working within an MSP or similar managed IT environment. Proven Tier 3 / 3rd Line or Senior IT Engineering experience. Strong troubleshooting and problem-solving skills across complex IT environments. Experience leading technical projects from planning through to delivery. The confidence to communicate with customers at a senior technical level. Experience mentoring or supporting junior and mid-level engineers. A proactive approach to improving technical processes and ways of working. Strong documentation and communication skills. A genuine interest in keeping up with emerging technologies and developing your technical skill set. The ability to work effectively both independently and as part of a close-knit technical team. What You'll Get £45,000 £50,000 salary, depending on experience. A genuine opportunity to progress into technical leadership. Significant influence over technical processes, systems and future technology adoption. Exposure to strategic customer projects and senior-level decision making. Support for relevant certifications, courses and professional development. A varied technical environment with a broad customer base. A collaborative, close-knit working environment. The opportunity to mentor and develop less experienced engineers. The Opportunity This isn't a role focused on ticket volume. Your primary responsibility will be acting as the senior technical escalation point and project lead, while helping shape the technical direction of the wider team. If you're an experienced Tier 3 Engineer who wants to remain hands-on while taking a genuine step into technical leadership, this could be an excellent next move. The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to . com. SER-IN

Technical Consultant Location : Horsham, West Sussex Salary : Up to £50,000 + potential commission About the Role We re working with an established and growing IT services business that is looking for an experienced Technical Consultant to join their team. This is a varied, hands-on position that combines technical consultancy, presales, project delivery and escalations. You ll play a key role in understanding client requirements, designing and delivering technical solutions, and supporting the wider technical team when complex issues arise. The role would suit someone who enjoys working directly with customers, taking ownership of projects from initial design through to completion, and acting as the technical point of reference within an MSP environment. Key Responsibilities Work closely with clients to understand their technical requirements and recommend appropriate solutions. Support presales activities, including technical discovery, solution design, scoping and client presentations. Take ownership of technical projects from initial planning and design through to implementation and handover. Lead and deliver infrastructure, cloud, Microsoft 365 and networking projects. Act as a senior escalation point for the Service Desk, providing guidance and resolving complex technical issues. Produce technical documentation, project plans and solution designs. Work alongside the Service Desk, Project and Account Management teams to ensure successful client outcomes. Provide technical consultancy and guidance to customers throughout the project lifecycle. Identify opportunities to improve client infrastructure, security and overall IT environments. Ensure projects are delivered on time, within scope and to a high technical standard. About You We re looking for someone with strong technical knowledge who can operate comfortably across both technical delivery and client-facing consultancy. You ll ideally have: Previous experience working within an MSP / Managed Services environment. Experience delivering IT infrastructure and cloud projects from start to finish. Strong knowledge of Microsoft 365 and Azure. Good understanding of networking, servers, virtualisation and cybersecurity. Experience supporting or designing technical solutions for customers. Previous involvement in presales, solution design or technical scoping. The ability to troubleshoot and resolve complex technical escalations. Strong communication and client-facing skills. Excellent organisation and project ownership skills. A genuine desire to develop technically and take ownership of your work. What's on Offer? Salary up to £50,000, depending on experience. Potential commission on top of salary. A varied role combining consultancy, presales, project delivery and escalations. The opportunity to work on interesting and technically challenging projects. A position with genuine responsibility and client interaction. Career development within a growing IT services environment. If you're an experienced 3rd Line Engineer, Solutions Engineer, Technical Consultant or Senior Infrastructure Engineer looking to move into a broader consultancy-focused role, this could be an excellent opportunity. The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to . com. SER-IN

Applications Engineer - CNC Machine Tools Midlands £42,000 + 8% Annual Bonus + Company Car + Pension Are you an experienced CNC Programmer or Applications Engineer looking for a role where no two days are the same? We are looking for an Applications Engineer to join a growing machine tool business, supporting customers across the UK and Ireland. The Role You will work with a wide range of customers and industries, including OEMs, aerospace, Formula One and motorsport. Your responsibilities will include: CNC application support and hands-on technical training Machine demonstrations and demo cuts Turnkey projects and proving out customer parts Programming and supporting 5-axis simultaneous machining Supporting customers across the UK and occasional trips to Ireland What We're Looking For Strong background in CNC programming Experience with 5-axis machining, ideally simultaneous 5-axis Heidenhaincontrol experience Previous Applications Engineer experience, or a strong CNC programming background with an interest in moving into applications Experience delivering customer training Comfortable travelling throughout the UK and Ireland The Package £42,000 basic salary 8% annual bonus Company pension Company car, Company phone and laptop 25 days holiday + bank holidays Full travel expenses, including hotels and meals 37-hour working week No weekend work If you're a highly skilled Engineer looking to join a growing business where your expertise will be valued, get in touch with Chloe Hannah on (phone number removed) to find out more or apply today. SER-IN

Business Development Manager - HVAC Rental Solutions South East England £50,000 - £58,000 + Uncapped Bonus Company Car or Car Allowance Pension + Health/Life benefits + 33 days including bank hols We're recruiting on behalf of a global leader in temporary temperature control solutions. Due to continued growth, they're looking to appoint an ambitious Business Development Manager to develop new business and grow market share across the South East. This is an excellent opportunity for a driven sales professional who enjoys winning new business, building long-term customer relationships and selling technical, solution-led services. The Role Develop new business across manufacturing, food & beverage, warehousing, logistics, industrial and HVAC contractor markets. Build and develop long-term relationships with new and existing customers. Generate and qualify your own sales opportunities. Carry out customer visits and site surveys to identify the most suitable solutions. Prepare quotations and manage opportunities through to completion. Maintain an active sales pipeline using CRM. What We're Looking For Proven experience in external sales or business development. Rental/hire industry experience would be highly advantageous. Alternatively, a strong technical sales background within HVAC, building services, mechanical engineering or industrial equipment. A genuine hunter mentality with a proven track record of winning new business. Excellent communication, presentation and relationship-building skills. Self-motivated, organised and comfortable managing your own territory. Full UK driving licence. Package £50,000 - £58,000 basic salary Uncapped bonus scheme Company car or car allowance Pension Private healthcare Life assurance Ongoing training and career development Flexible working Holiday buy/sell options Excellent long-term career prospects with a global industry leader If you're an ambitious sales professional looking to join a market-leading business where you can make a real impact and be rewarded for your success, we'd love to hear from you. SER-IN

Broadcast Warehouse Technician RF & Microphones Chessington £30,000 £32,000 DOE + Overtime The Role You'll be responsible for the preparation, testing, maintenance and quality control of professional RF and microphone equipment for prestigious live and broadcast events in the UK and worldwide. You'll work closely with the Head of Department to ensure equipment and systems are prepared accurately and ready for deployment within strict deadlines. Duties Preparing, testing and maintaining professional RF and microphone equipment. Bench testing RF equipment using spectrum analysers and RF generators, including cable testing. Ensuring equipment is fully functional and running the latest firmware. Preparing and building RF racks and systems. Working with the Head of Department to ensure equipment has the correct settings and frequencies. Carrying out RF performance and audio testing before equipment leaves the warehouse. Preparing and de-preparing equipment for live and broadcast projects. Ensuring equipment prepared for projects matches job specifications with 100% accuracy. Checking returning equipment against outgoing equipment and reporting any missing or damaged items. Preparing, testing, cleaning and completing quality control checks on equipment. Ensuring equipment is correctly packaged, documented and delivered within required timelines. Loading and unloading trucks when required. Liaising with Operations, Prep/De-prep and Warehouse teams to meet project requirements and deadlines. Maintaining clean, organised and tidy RF and microphone preparation areas. Ensuring equipment requiring PAT testing is up to date. Providing technical support to warehouse staff, apprentices and freelance crew. Providing guidance and training to apprentices within the department. Collaborating with the Comms & Data Services department to share technical knowledge. Attending site when required. Requirements Good understanding of professional audio equipment, RF systems and microphones. Hands-on experience working with audio systems. Strong technical knowledge with a logical and systematic approach to troubleshooting. Ability to work accurately to strict deadlines in a fast-paced environment. Excellent attention to detail and accuracy. Strong organisational and communication skills. Ability to build effective working relationships across different departments. Comfortable working under pressure and occasionally working extended hours. A strong interest in the technical and operational side of the professional audio industry. Proactive, ambitious and team-focused approach to work. Package Salary £30,000 - £32,000 Paid overtime 23 days holiday plus bank holidays Training and professional development Pension Health Care Cash Plan Employee Assistance Program Cycle to Work Scheme Life insurance 4x salary Enhanced company sick pay On-site parking Interested? Apply now or get in touch to discuss the opportunity in more detail. SER-IN

My client is a well-established full service hydraulic company. Established over 35 years ago they provide hydraulic support across the UK & Ireland with over 75 centres enabling them to provide a fantastic service. Due to recent exciting investments, they are looking to grow and develop their sales team by hiring an energetic, driven Business Development Manager to cover the North Wales area. As a Business Development Manager covering this area you will work directly for my client and support two or three centres in your patch helping to establish new leads and increase area turnover. Business Development Manager North & Mid Wales £40,000 (OTE £55,000) - Bonus, 21 days holiday plus Bank Holidays, Car, health care, and pension. Your responsibilities will include but not be limited to: Identifying new business opportunities including markets and clients. Building relationships with new and established clients. Gathering an understanding of clients needs to be able to provide the best service. Complete and maintain relevant records accurately. Liaise with various internal centres to support their needs and increase sales. Manage sales life cycles and maintain up to date knowledge of clients, market movements, trends and data. To apply you MUST have or hold: Understanding of Hydraulic hose replacement process is a benefit. Experience within an engineering environment is a must. Be hungry and committed and looking to build a career. Previous BDM or field-based experience is a benefit but not essential. Able to communicate technical information to all personnel. Fantastic relationship builder. Have a drive to find new business. The ability to present yourself professionally. Strong communication skills both written and verbally. Confident to work independently. Be interested in learning within this position. A can-do attitude. Full UK driving license. This is a fantastic opportunity for a driven individual to join an industry leader and establish a career in a new and exciting position with extensive training and support from experienced industry professionals. If you are interested in this position, then call Tom Brocklehurst on the listed number or ideally email with your current CV. ser in

Business Development Manager Location: Field-Based - Southern England (Birmingham and below) Job Type: Full-time Salary: £40,000 - £60,000 per annum DOE + uncapped bonus/commission scheme Benefits: Company car or car allowance Pension scheme Company phone & laptop 25 days annual leave (increasing from a base of 20) Hybrid working model Training & development opportunities About the Company Our client is a well-established and trusted provider of fire and security solutions, founded in 1998. With over two decades of experience, they have evolved from a specialised CCTV installation and monitoring company into a comprehensive provider of bespoke fire and security solutions tailored to meet diverse needs. They are dedicated to delivering top-tier protection for homes and businesses across the country, holding NSI approval and a strong reputation for quality and reliability. About the Role An excellent opportunity exists for a proactive Business Development Manager to join this national provider of fire and security solutions. This role focuses on driving new business and nurturing an existing portfolio of accounts across the M4 corridor, with a particular focus on Greater London. You will be responsible for selling both fire and security products, covering maintenance contracts, service agreements, and small works projects - providing essential protection services to a diverse commercial client base. Key Responsibilities (including but not limited to): Proactively hunt for and secure new business opportunities within your M4 corridor / Greater London territory. Manage and develop an existing book of client accounts, ensuring high retention and identifying growth opportunities. Sell fire and security maintenance contracts, service agreements, and small works projects. Build and maintain strong, long-term relationships with clients and key specifiers. Develop a robust pipeline and manage the full sales cycle from lead generation to close. Represent the company professionally in the field and contribute to team goals. Work collaboratively with operational teams to ensure smooth project handover and delivery. Requirements Proven track record in a Business Development Manager or sales role, ideally within the fire, security, or building services sectors. Experience selling to the SME market is highly advantageous. Strong understanding of service and maintenance contracts, alongside project-based small works. Demonstrable ability in both new business development and account management. Excellent communication, presentation, and negotiation skills. Self-motivated, organised, and driven to meet and exceed sales targets. Full, valid UK driving licence. Willingness to travel across the M4 corridor and Greater London, with occasional visits to the Chippenham office. Why Join? Earning Potential: Competitive basic salary with an uncapped bonus/commission scheme - reward your hard work. Autonomy: Take ownership of a well-established territory with genuine growth potential. Support: Join a national organisation with a strong reputation, backed by operational and technical teams. Development: Ongoing training and development opportunities to help you progress. How to Apply If you are a results-driven sales professional with experience in the fire and security or related technical services sector, we would like to hear from you. Please submit your CV today. SER-IN

Technical Support Engineer Location: Stevenage, Hertfordshire - In Person Job Type: Full-time Salary: £35,000 - £40,000 per annum Benefits Additional leave Company events Company pension Employee discount Free parking On-site parking About the Company We are a leading provider of innovative security solutions, specialising in CCTV, alarm systems, and integrated security technology. We are looking for a customer-focused and technically minded Support Advisor to join our team. If you have a passion for problem-solving and a background in security systems, this is your opportunity to work with cutting-edge products in a supportive and dynamic environment. The Role In this varied role, you will be the first point of contact for customer support, handling queries across phone, email, and face-to-face channels. You will diagnose technical issues, provide pre-sales advice, and assist with product demonstrations. This role combines technical troubleshooting with customer care, offering plenty of variety and the chance to represent the company at events and client sites. Key Responsibilities (including but not limited to): Handling customer queries via telephone, email, ticketing systems, and face-to-face interactions specifically related to security products. Logging incoming support requests, diagnosing issues, providing solutions, and escalating where necessary. Building and maintaining strong technical knowledge of our security product range, including hardware, software, and associated mobile applications. Providing pre-sales technical advice and recommending suitable security products and solutions. Assisting with customer demonstrations, product setup, and basic installation advice. Representing the company at client meetings, exhibitions, and events when required. Supporting internal functions such as repairs, training sessions, and product testing. Visiting customer sites to demonstrate products and provide technical support where needed. Requirements Minimum of 5 years' experience in a technical support or customer service role within security systems such as CCTV or alarms. Strong problem-solving skills with the ability to assess and evaluate solutions effectively. Comfortable working with Windows and Mac operating systems (for support purposes, not system administration). A proactive, 'can-do' attitude with a willingness to go above and beyond for customers. Experience using remote desktop/support tools. Excellent communication and telephone skills, with the ability to remain calm under pressure. Good understanding of IP networking (for device connectivity and troubleshooting, not network infrastructure management). Important Information This role is based in our Stevenage office in Hertfordshire. All applicants must be eligible to live and work in the UK.# How to Apply If you have the technical expertise and customer-first mindset we are looking for, we would love to hear from you. Please submit your CV and a brief cover letter today. We are an equal opportunities employer and welcome applications from all suitably qualified persons. SER-IN

Business Development Manager - HVAC Rental Solutions South West England / South Wales £50,000 - £58,000 + Uncapped Bonus Company Car or Car Allowance Pension + Health/Life benefits + 25 days plus bank hols We're recruiting on behalf of a global leader in temporary temperature control solutions. Due to continued growth, they're looking to appoint an ambitious Business Development Manager to develop new business and grow market share across South West England and South Wales. This is an excellent opportunity for a driven sales professional who enjoys winning new business, building long-term customer relationships and selling technical, solution-led services. The Role Develop new business across manufacturing, food & beverage, warehousing, logistics, industrial and HVAC contractor markets. Build and develop long-term relationships with new and existing customers. Generate and qualify your own sales opportunities. Carry out customer visits and site surveys to identify the most suitable solutions. Prepare quotations and manage opportunities through to completion. Maintain an active sales pipeline using CRM. What We're Looking For Proven experience in external sales or business development. Rental/hire industry experience would be highly advantageous. Alternatively, a strong technical sales background within HVAC, building services, mechanical engineering or industrial equipment. A genuine hunter mentality with a proven track record of winning new business. Excellent communication, presentation and relationship-building skills. Self-motivated, organised and comfortable managing your own territory. Full UK driving licence. Package £50,000 - £58,000 basic salary Uncapped bonus scheme Company car or car allowance Pension Private healthcare Life assurance Ongoing training and career development Flexible working Holiday buy/sell options Excellent long-term career prospects with a global industry leader If you're an ambitious sales professional looking to join a market-leading business where you can make a real impact and be rewarded for your success, we'd love to hear from you. SER-IN

3rd Line IT Support Engineer Location : London Salary : Up to £60,000 We re working with a fast-paced Managed Service Provider supporting a wide range of businesses from its London base. Due to continued growth, they are looking for an experienced 3rd Line IT Support Engineer to join their technical team. This is a senior technical position focused on resolving complex infrastructure issues, supporting client environments and delivering high-quality IT solutions. The Role As a 3rd Line IT Support Engineer, you ll act as a senior escalation point for the engineering team, taking ownership of complex technical issues across infrastructure, servers, networking, cloud and security. You ll also have the opportunity to get involved in infrastructure projects, client-facing technical work and mentoring more junior engineers. Key Responsibilities Provide 3rd line support and expert troubleshooting across server environments, virtualisation, networking, cloud and security. Act as a senior escalation point for complex technical issues. Manage and deliver infrastructure projects, including server migrations, virtualisation deployments, Azure solutions and network upgrades. Work directly with clients to understand technical requirements and provide appropriate solutions. Support and mentor junior engineers, sharing technical knowledge and best practice. Design and implement security solutions, including firewalls, endpoint protection and cloud security. Maintain accurate technical documentation covering system configurations, solutions and troubleshooting. Provide clients with technical recommendations and performance reports. Technical Experience The ideal candidate will have strong hands-on experience across: Windows Server, Active Directory, DNS, DHCP, GPOs and WDS. Hyper-V and VMware virtualisation. Microsoft Azure, including Azure AD, Virtual Machines and Storage. Backup and disaster recovery solutions such as Veeam, Cove and Acronis. Networking, including VLANs, subnetting, TCP/IP, LAGs and VPNs. Firewalls including Fortinet, Juniper, WatchGuard and/or Palo Alto. Storage solutions such as Dell PowerVault and Synology. Endpoint protection platforms including Microsoft Defender and Sophos. Delivering infrastructure projects, including server migrations, cloud deployments and network upgrades. Package & Benefits Salary up to £55,000 40-hour working week, Monday Friday, between 9am 6pm UK time. Flexible hybrid working, including work-from-home Fridays and additional remote working days. 22 days annual leave plus Bank Holidays, increasing up to 25 days with tenure. Quarterly and annual staff awards. Funded social events. Employee referral bonuses. Ongoing professional development and training opportunities. The Ideal Candidate You ll be an experienced 3rd Line IT Support Engineer or Senior Infrastructure Engineer with strong technical knowledge and the ability to take ownership of complex issues. You ll be comfortable working directly with clients, managing infrastructure projects and acting as a technical escalation point within an MSP environment. If you re looking for a senior technical role where you can work across a broad range of technologies while continuing to develop your career, this could be an excellent opportunity. The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to . com. SER-IN

BMS Business Development Manager Location: London & Home Counties Salary: £60,000 + £6,000 Car Allowance + 1% Sales Bonus + Benefits The Role My client is looking for an ambitious and commercially driven BMS Business Development Manager to help grow their presence across London and the Home Counties. You will be responsible for developing new business, managing key client relationships and promoting BMS solutions focused on energy efficiency, building optimisation and decarbonisation. Key Responsibilities Identify and develop new BMS business opportunities. Build strong relationships with clients, consultants and FM/property organisations. Manage opportunities from initial enquiry through to contract award. Promote BMS and energy efficiency solutions. Develop strategic partnerships and expand the company s market presence. Achieve agreed sales and margin targets. Work closely with internal engineering and project teams. Requirements Proven sales/business development experience within BMS, BEMS, HVAC controls or building services. Strong understanding of BMS and building controls. Proven ability to generate and convert new business. Confident dealing with clients and senior stakeholders. Strong commercial and negotiation skills. Self-motivated and target driven. Full UK driving licence and willingness to travel. Package £60,000 basic salary £6,000 car allowance 1% sales bonus on completed projects, subject to margin target Business mileage paid Salary sacrifice EV scheme 4% employer pension contribution 25 days holiday + 3 days Christmas/New Year Additional holiday after 5 years' service Vitality Healthcare package Business expenses covered If you are interested in this role apply with your CV or call Damien on (phone number removed) for a confidential chat. SER-IN

We are the UK s largest distributor of telecommunications products and services, supplying both independent retailers and leading national chains. Established in 1994, we have spent over 30 years building a reputation for reliability, innovation, and excellence within this fast-moving industry. To join our team, we are looking for a graduate/junior sales executive. £25,(Apply online only) + OTE Stafford Office Based 9:00 5:30 Monday Friday You ll have a varied sales position covering both new business development and account management, giving you the opportunity to develop a broad range of commercial skills. Your responsibilities will include: Identifying and contacting potential new customers Building and maintaining strong customer relationships Generating new business and developing existing accounts Working towards individual and team sales targets Understanding customer needs and identifying opportunities Managing your own accounts and sales pipeline Learning the products/services and developing your sales knowledge No Experience? No Problem! Previous sales experience is not essential. Full training will be provided, so we re particularly interested in candidates who have the right attitude, personality and ambition to succeed. You might be a recent graduate, someone looking for their first career in sales, or simply someone with great customer service/communication skills who wants to move into a commercial role. Confident and personable communication skills A positive, competitive and driven attitude Ambition to develop and progress Good organisation and time management Comfortable speaking to customers over the phone A genuine interest in building a career in sales Full training will be provided Contact Beth for more info on (phone number SER-IN

Front-End UI / Full-Stack Software Developer Location : Worcestershire Working Arrangement: Permanent/Available Hybrid Salary : From £38,000 depending on experience About the Role We are working with an innovative technology business operating within the Internet of Things (IoT) space, who are looking to add a talented Front-End UI / Full-Stack Software Developer to their growing development team. This is an excellent opportunity for a developer who enjoys building modern web applications but also wants exposure across the wider technology stack. You will primarily focus on front-end development, whilst contributing to back-end services, APIs, databases and secure client-server communication. You will work closely with experienced developers, engineers and end users to deliver high-quality software solutions. The business is also committed to supporting your technical development through training, certifications and hands-on experience with new technologies. Key Responsibilities Design, develop and maintain modern, responsive web applications. Build intuitive and user-friendly front-end interfaces. Contribute to back-end services and RESTful APIs. Develop and maintain relational database schemas. Implement secure communication between clients and servers. Work with developers, engineers and end users to understand application requirements. Test software and contribute to automated testing processes. Investigate and resolve software defects. Deploy fixes, upgrades and new software functionality. Identify and address potential security vulnerabilities. Carry out quality assurance and ensure development standards are maintained. Maintain technical and product documentation. Collaborate with the wider development team and share knowledge and best practices. Use customer feedback to improve functionality and user experience. Contribute ideas for new projects, technologies and improvements. About You We are looking for a developer with a genuine interest in technology and a willingness to learn. You should be comfortable taking ownership of your work whilst also collaborating effectively within a development team. Essential Experience Commercial experience in full-stack software development. Strong experience with HTML5, CSS3 and JavaScript. Experience developing modern, responsive web applications. Experience with a modern front-end framework such as React, Angular or Vue.js. Understanding of RESTful APIs and secure client-server communication. Experience working with relational databases and database schemas. Familiarity with Git and collaborative development workflows. Strong problem-solving and analytical skills. Ability to work independently and use your own initiative. Good written and verbal communication skills. Desirable Experience Experience with any of the following would be advantageous: .NET Core / ASP.NET Web API Microsoft Azure SQL Server, MySQL or PostgreSQL Node.js or Python AWS Docker / containerisation Automated testing and CI/CD Data analytics or machine learning Internet of Things (IoT) technologies and applications You don't need experience across the entire technology stack. A strong front-end developer with an interest in expanding into full-stack development will also be considered. What's On Offer? Salary from £38,000, depending on experience Full-time or part-time opportunities Potential for agile/hybrid working following induction Company-funded training courses and professional certifications Clear career progression opportunities 25 days holiday + bank holidays Optional 2 additional paid charity days Pension scheme Free on-site parking Modern office environment Regular optional social events Collaborative and supportive development team Opportunity to work on innovative IoT technology Interested? If you're a Front-End Developer, Full-Stack Developer or Software Developer looking for an opportunity to broaden your technical skill set and work on innovative technology, we'd be keen to hear from you. The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to . com. SER-IN

Business Development Manager Telecoms Salary: £30,000 £35,000 Basic + % Commission on GP Location: Office Based Job Type: Full-time The Role We are looking for a driven and commercially focused Business Development Manager to join our growing telecoms sales team. This is an office-based, desk-focused sales role for someone who enjoys generating new business, negotiating deals and, most importantly, closing. You will be responsible for developing new business opportunities, speaking with business decision-makers, identifying their telecoms requirements and selling tailored solutions. With % commission on Gross Profit, your earning potential is directly linked to the profitable business you generate. Key Responsibilities Generate new business through outbound calling, email and prospecting. Build relationships with business owners, directors and key decision-makers. Qualify opportunities and understand customer requirements. Sell solutions including VoIP, Hosted Voice, SIP, Fibre, Broadband, Leased Lines, Business Mobiles and Unified Communications. Prepare quotations and negotiate commercial terms. Manage opportunities through the full sales cycle. Overcome objections and confidently close deals. Maintain an accurate CRM pipeline. Hit and exceed monthly GP and revenue targets. Upsell and cross-sell additional telecoms solutions. What We're Looking For We're looking for someone who is competitive, target-driven and confident on the phone, with a proven ability to win new business. Ideally, you will have previous experience in B2B telecoms, IT, connectivity or technology sales, although strong B2B salespeople from other industries will also be considered. You'll need to be: Commercially driven and motivated by earning potential. Confident speaking with senior decision-makers. Resilient and comfortable handling objections. Proactive in generating opportunities. A strong negotiator with excellent closing skills. Target-focused and able to manage a busy sales pipeline. The Package £30,000 £35,000 basic salary % commission on Gross Profit Uncapped earning potential Office-based role Full training and product support Career progression opportunities Supportive and competitive sales environment If you're a telecoms salesperson who knows how to create opportunities, negotiate and close profitable business, we'd like to hear from you. Apply / Enquiries Email: (url removed) Tel: (phone number removed) "SER-IN"

Appointment Setter / Lead Generation Executive Telecoms Salary: £30,000 Basic Location: Office Based Job Type: Full-time Industry: Telecommunications / Business Communications The Role We are looking for a confident, motivated and target-driven Appointment Setter / Lead Generation Executive to join our growing telecoms sales team. This is an office-based role focused on identifying potential business customers, engaging decision-makers and generating high-quality sales opportunities for our Business Development Managers. You will be a key part of the sales process, responsible for opening conversations, qualifying prospects and booking appointments that turn into new business. Key Responsibilities Make outbound calls to prospective business customers. Identify and speak with key decision-makers, including business owners and directors. Generate new sales leads and opportunities. Qualify prospects based on their telecoms requirements. Book high-quality appointments for the Business Development team. Follow up with prospects via telephone and email. Maintain accurate records and update the CRM. Work towards daily, weekly and monthly activity and appointment targets. Develop a strong understanding of the telecoms products and services being offered. Build rapport quickly and create genuine interest in the company's solutions. Work closely with Business Development Managers to ensure successful lead handovers. What We're Looking For We're looking for someone who is confident, energetic and comfortable speaking to people on the phone. Previous experience in telecoms, B2B sales, telesales, appointment setting or lead generation would be advantageous, but attitude and personality are equally important. You'll need to be: Confident and professional on the telephone. Target-driven and motivated by results. Resilient and comfortable making outbound calls. Able to handle objections positively. A strong communicator with good listening skills. Organised and able to manage multiple prospects. Competitive, ambitious and hungry to succeed. Comfortable working in a busy, office-based sales environment. What We Offer £30,000 basic salary Office-based role Full training provided Ongoing sales and product development Career progression opportunities Supportive and competitive sales environment Opportunity to progress into a Business Development / Closing role Additional company benefits The Opportunity This is a fantastic opportunity for someone looking to build a career in B2B telecoms sales. If you're confident on the phone, enjoy hitting targets and want to develop your career within a growing telecoms business, we'd like to hear from you. Apply / Enquiries Email: (url removed) Tel: (phone number removed) "SER-IN"