Innova Recruitment Limited

Implementation Manager (Customer Rollout) Liverpool / Hybrid 500 - 600 p/d - Outside IR35 9 Month Contract We're partnering with an purpose-driven organisation undertaking a significant system transformation programme and are looking for an experienced Implementation/Rollout Manager to lead the migration of a new payroll platform to approximately 1,500 clients. With the platform nearing completion, the focus now shifts to delivering a structured, phased rollout that ensures customers are successfully migrated with minimal disruption. This is a client-facing delivery role, coordinating the overall implementation rather than leading the technical build. Working alongside the programme team, and the wider Operations and Marketing function, you'll own the customer rollout plan, ensuring each phase is delivered smoothly from initial communications through to post go-live support. What you'll be doing Develop and own the end-to-end rollout strategy across a 12-phase customer migration programme. Build detailed implementation and migration plans, ensuring each rollout wave is fully planned and ready for delivery. Coordinate customer communications, training and readiness activities ahead of each go-live. Work closely with stakeholders across the business to ensure a seamless implementation. Manage rollout risks, issues and dependencies, escalating where appropriate. Lead go-live planning and coordinate hypercare activities following each deployment. Gather customer feedback, triage issues and work with delivery teams to prioritise improvements and future releases. Provide regular programme updates and reporting to senior stakeholders, ensuring rollout milestones remain on track. What we're looking for Proven experience delivering large-scale customer implementations, migrations or rollout programmes. Experience managing phased software, SaaS, ERP or business system implementations. Strong planning, stakeholder management and communication skills. Experience coordinating multiple workstreams across business and technical teams. A proactive, organised approach with the ability to bring structure to complex programmes. Confidence working with senior stakeholders and presenting implementation plans for approval. Desirable experience Payroll or finance software implementations. Experience with low-code platforms (though we don't need someone overtly technical) This is an opportunity to play a pivotal role in a crucial transformation, taking ownership of a large-scale customer rollout and ensuring the successful migration of over 1,500 organisations onto a new platform.

Senior UX Designer Manchester Hybrid (3 days in the office) Up to 65,000 + Bonus + Private Medical There comes a point in your UX career where delivering good design isn't enough anymore. You want to influence how other designers think. You want to help shape design systems, improve standards and become the person people come to when they need a second opinion. That's exactly what this opportunity offers. I'm working with a product-led business that has spent the last 12 months investing heavily in its Product and Technology function. Following the successful growth of the UX team, they're now looking to hire a Senior UX Designer to help raise the bar even further. You'll still be hands-on. You'll still be conducting research, designing journeys, validating hypotheses and measuring commercial outcomes. But you'll also become a mentor, reviewer and trusted voice across Product and Engineering. This isn't a management role. It's for someone who enjoys being embedded within a product squad whilst helping others produce better work. You'll be involved in: Leading UX research and product design across web and mobile experiences. Solving complex customer problems using research, behavioural analytics and experimentation. Creating scalable user journeys, wireframes and prototypes. Using data, heatmaps, customer feedback and analytics to validate decisions. Helping evolve and maintain a growing design system. Carrying out peer reviews and mentoring other UX Designers. Advising Product Managers and Engineers on UX best practice. Championing accessibility, usability and evidence-based design. We're looking for someone who brings: Strong commercial Product UX experience. Excellent UX research capability. Confidence interpreting behavioural data and CRO. Experience running or supporting experimentation. Strong UI skills and experience working within design systems. A portfolio demonstrating measurable business impact. The confidence to coach, mentor and influence others without needing formal management responsibility. This is an opportunity to join a business going through a major product transformation, including a full rebrand, the launch of new mobile applications and continued investment in experimentation and digital growth. Hybrid working (3 days in Manchester). Salary up to 65,000 plus private medical, bonus and an excellent benefits package. If you're looking for a role where your influence extends beyond the work you produce yourself, I'd love to tell you more.