339 jobs found in Reading

Financial Accountant (Revenue) 12 month Contract Reading\Hybrid- (2-3 days per week in office) Must haves A qualified accountant (ACA, ACCA, CIMA) Experience of preparing/posting journals Strong accounting experience, i.e. good understanding of double entry Audit cycle experience Month end close experience Nice to haves Revenue experience SOX experience Audit experience Oracle & Smartview / Hyperion experience Project People is acting as an Employment Business in relation to this vacancy.

Network Automation Engineer (telecoms/ network) Hybrid working (2-3 days in customer office in London) - working between Reading and London Permanent - 12-month fix term contract About the Role: We are looking for an Automation Platform Analyst to assist in the delivery and maintenance of network automation projects for one of the leading global defence companies. You will help implement automation workflows, manage integrations, and troubleshoot platform issues. Basic knowledge of network automation, scripting, and CI/CD is required, with opportunities to learn tools like Itential Automation Platform (IAP), Cisco NSO, and Red Hat OpenShift. Responsibilities: Help design and implement network automation workflows under guidance. Support and troubleshoot automation scripts and integrations in IAP and NSO. Assist with configuration changes for routers, switches, and firewalls across multiple vendors. Contribute to CI/CD pipeline updates and testing using GitLab. Support deployment of containerised applications on Red Hat OpenShift. Learn and use Python, YAML, and Jinja templates for automation tasks. Assist with API integration and monitoring using API Management platforms. Help maintain documentation for automation processes. Work with teams to ensure smooth project delivery and follow security best practices. Required Skills and Qualifications: Basic network administration and device configuration knowledge. 5-7 years of telecom experience, with 3-4 years in telecom automation. Familiar with Python, YAML, JSON, CI/CD, and Git. Willing to learn automation platforms (Itential IAP, Cisco NSO). Understanding of WAF and API security basics. Strong problem-solving, communication, and documentation skills. To apply or find out more information on the role please send your CV to

Graduate Developer (Azure) We are looking for someone who wants to join on a scale up journey, as we build the team and expand the customer and product offering. We are embarking on a very challenging but fun and hugely rewarding journey, and therefore are looking for an enthusiastic and inspirational person join our technical development team. Someone who will help us achieve not only our goals and dreams but align their own to ours and be part of the leadership team to make sure we all exceed them together! As the Azure Developer you will be a key person in development of a new platform. You will operate as part of a growing team building out the UK development capability. Reporting into the Technical Lead, you will support the development of the technical roadmap, team and culture of the company. You will support technical conversations with clients and 3rd party providers, working closely with colleagues to manage the ongoing development of the platform and help govern the structure of our architecture as we advance our platform. We are looking for hands on experience building applications in React and NextJS and an understanding of Azure DevOps is beneficial. You will have the drive, enthusiasm and personality to operate effectively in this hands on role, constantly looking to achieve great results and bring ideas to the table that will support the growth of the company. If you have previous experience in similar start-up organisations that would be an advantage. Technical Skills HTML5 JavaScript React NextJS Tailwind CSS C# and .Net Azure / DevOps GitHub Knowledge or use of Ai tools for development is beneficial Personality profile Excellent communication skills Able to work to and achieve deadlines Creative problem solver Methodical in working style Drive, desire and determination to achieve Flexibility to adapt to challenges If this role is of interest to you then please send your CV to David Eales.

This role sits at the intersection of data analysis and engineering, with a strong focus on asset and equipment data. You'll be responsible for analysing, maintaining and improving asset data held in SAP, working closely with engineering teams to ensure the data accurately reflects the equipment in use. A solid data analyst background combined with an engineering or mechanical background is essential, as you'll need to understand the assets themselves and the conversations happening around them.Internal title for this role: MDM AnalystThe position is offered on a fixed-term contract for 9-12 months, with the possibility of extension or becoming permanent. What you'll be doing as a MDM Analyst Managing, analysing and maintaining asset and equipment master data in SAP. Working closely with engineers to understand equipment structures, specifications and data requirements. Ensuring asset data supports maintenance planning, reliability and operational decision-making. Identifying data quality issues and translating engineering needs into clear data standardsSupporting data governance, documentation and continuous improvement of asset data processes. Base location : Reading, Clearwater Court.This is a hybrid role, with 2 days per week based in the office and 3 days working remotely. What you should bring to the role A solid engineering background, electrical, mechanical, or similar, enabling you to understand and interpret technical asset information Proven experience working with asset data in SAP, including asset or master data, or a comparable enterprise asset management system Experience working in an asset-intensive environment, ideally utilities or infrastructure, with an understanding of the asset life cycle and the importance of an accurate asset register Familiarity with typical water industry assets such as pumping stations, treatment works, networks, valves, meters, and associated electrical and mechanical equipment would be advantageous What's in it for you? This role will be paid up to £50,000 per annum, depending on skills and experience. 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Generous Pension Scheme through AON. Access to lots of benefits to help you take care of yourself and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job, and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know. We're here to help and support.When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

Network Automation Engineer (telecoms/network) Hybrid working (2-3 days in customer office in London) - working between Reading and London Permanent - 12-month fixed term contract About the Role: We are looking for an Automation Platform Analyst to assist in the delivery and maintenance of network automation projects for one of the leading global technology companies. You will help implement automation workflows, manage integrations, and troubleshoot platform issues. Basic knowledge of network automation, Scripting, and CI/CD is required, with opportunities to learn tools like Itential Automation Platform (IAP), Cisco NSO, and Red Hat OpenShift. Responsibilities: Help design and implement network automation workflows under guidance. Support and troubleshoot automation scripts and integrations in IAP and NSO. Assist with configuration changes for Routers, Switches, and Firewalls across multiple vendors. Contribute to CI/CD pipeline updates and testing using GitLab. Support deployment of containerised applications on Red Hat OpenShift. Learn and use Python, YAML, and Jinja templates for automation tasks. Assist with API integration and monitoring using API Management platforms. Help maintain documentation for automation processes. Work with teams to ensure smooth project delivery and follow security best practices. Required Skills and Qualifications: Basic network administration and device configuration knowledge. 5-7 years of telecom experience, with 3-4 years in telecom automation. Familiar with Python, YAML, JSON, CI/CD, and Git. Willing to learn automation platforms (Itential IAP, Cisco NSO). Understanding of WAF and API security basics. Strong problem-solving, communication, and documentation skills. To apply or find out more information on the role please send your CV

Role: Workday Integrations consultant Hybrid role Skills and experience: § 4 to 8 years of genuine experience on Workday HCM (implementation or AMS). § Hands-on experience with Workday integrations (Connectors, EIBs, Studio etc) § Workday HCM core knowledge. § Good knowledge of XML and XSLT transformations. § Experience with file formats, FTP, APIs, web services and engines. § Workday Studio experience. § Ability to translate requirements and process logic into actionable code and functional requirements. § Working knowledge of PowerPoint, Visio, Jira etc. § Certification for Workday integrations or equivalent is desirable. § Practical and effective problem solving and analytical skills to interpret customer issues & requirements and translate into working solutions. § Strong communication & customer facing skills. § Proven capability to communicate (written and verbal) clearly to both technical and non-technical audiences at different levels as appropriate. § A pro-active approach along with good accuracy, focus and attention to detail. § Organised, detail-oriented, possessing the ability to effectively prioritise support, projects and deliverables whilst meeting deadlines set by management.

NETWORK ENGINEER x3 £550 - £600 per day Inside IR35 Location - Reading, 5 days per week On-Site Clearance Level Required - Developed Vetting (DV) About the Role We are recruiting multiple DV Cleared Network Engineers to support a high-security programme based onsite in Reading. These roles are ideal for experienced network professionals with strong hands-on capability in Palo Alto , Juniper , and Cisco ISE technologies. You will be joining a dynamic engineering team working on secure, business-critical infrastructure. Key Responsibilities Design, implement, and support secure network solutions across complex environments. Configure, manage, and troubleshoot Palo Alto Firewalls , including security policies and Panorama management. Support and maintain Juniper networks , including routing, switching, and security appliances. Administer and optimise Cisco Identity Services Engine (ISE) for network access control. Perform network performance analysis, diagnostics, and problem resolution. Maintain documentation, network diagrams, and configuration standards. Work collaboratively with security, infrastructure, and programme teams in a high-security setting. Essential Skills & Experience Active DV Clearance (Developed Vetting). Strong hands-on experience with Palo Alto Networks Firewalls. Practical knowledge of Juniper routing and switching platforms. Experience with Cisco ISE in secure enterprise environments. Solid understanding of network security principles, protocols, and best practices. Ability to work onsite within a sensitive, high-security environment.

£500 + VAT per day 6-month Contract (Inside IR35) - Umbrella only Reading, Berkshire UK (Hybrid) Your new company We are a nationally recognised public sector organisation with a long-standing commitment to improving lives through education, innovation and community impact. As we continue our journey of digital and organisational transformation, data has become the backbone of how we understand our audiences, deliver services and make informed decisions. We are now entering a pivotal phase, implementing Microsoft Purview as the foundation of our future data governance, metadata management and organisational asset register. This programme is central to our long-term data strategy and we are determined to ensure it is delivered with rigour, clarity and accountability. To achieve this, we need a Purview expert who can guide the direction of the implementation, challenge and manage our external supplier, and ensure the Data team remains firmly in the driving seat. This is a rare opportunity to shape the governance, lineage and asset-management standards that will underpin how our organisation manages and trusts its data for years to come. Your new role This is not just another data governance contract. It's a chance to influence the organisation's data maturity at a critical moment and ensure Purview is implemented in a way that is strategic, scalable and aligned to our long-term vision. You'll act as the Purview subject-matter expert within the Data team, providing hands-on technical insight while also steering the supplier responsible for the implementation. You'll hold them to account, challenge assumptions, validate deliverables and ensure the solution meets the organisation's needs, not just the vendor's interpretation of them. A key part of your role will be shaping Purview as the organisation's central asset register, ensuring metadata, lineage, classifications and ownership models are designed and implemented correctly. You'll define expectations, shape the roadmap and ensure Purview is configured to deliver real value across governance, compliance and asset visibility. Working closely with the Head of Data Strategy & Standardisation, architects, data engineers and governance leads, you'll ensure every decision is grounded in best practice and aligned to organisational priorities. Your work will ensure the organisation gains not just a tool, but a trusted, well-designed governance and asset-management capability that elevates data understanding, transparency and accountability across the enterprise. What you'll need to succeed You are a Purview specialist with deep technical knowledge and a strong understanding of what a high-quality implementation looks like. You've worked with Purview in complex environments and you know how to configure, govern and operationalise it effectively, particularly in the context of asset registers, metadata models and lineage mapping. You understand data governance frameworks, classification models, ownership structures and compliance requirements, and you can confidently challenge suppliers on design decisions, delivery quality and technical feasibility. You've worked in data-driven transformation programmes and you're comfortable shaping direction, defining standards and ensuring stakeholders stay aligned. You can translate technical concepts into clear, actionable guidance for both technical and non-technical audiences. This isn't your first Purview implementation, and it shows. What you'll get in return This is a contract with purpose. Alongside a competitive daily rate, you'll gain exposure to strategic decision-making, complex governance challenges and the opportunity to shape the foundations of a long-term data strategy. You'll join a forward-thinking organisation that values expertise, innovation and collaboration and your work will directly influence how we govern, trust and use data for years to come. What you need to do now If you're ready to play a pivotal role in a high-impact data governance transformation, click 'apply' to submit your CV and begin a confidential conversation. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Description: Accountable and responsible for technical evaluation and support in projects execution phase. Responsible for solution validation for implementation, created in presales phase, defining acceptance criteria per customer contract and assuring utilization of SW, FW and HW releases as per contracted solution and guidance from product houses (MN and NSW). Accountable for training content relevant for technical solution of project (SW, FW and HW) in line with solution and MN/NSW guidance and responsible for training of project team on it. Responsible for support of PD and RM in project preparation & planning, by providing technical solution details. Accountable and responsible to be technical SPOC towards customer and internal stakeholders for technical matters. Responsible for technical support during execution for FOA, integration activities. Act as a focal point for major issues resolution. Pre-requisites: Laptop PPE (As below) TEL003 electrical accreditation H&S trainings (First Aid at work/height, EMF Awareness, Asbestos Awraeness, Manual Handling, Rooftop Worker, basic Climber and Rescue)

Oracle HCM Cloud - Functional Lead Location: Reading/Havant/Thatcham/Perth Duration: Untill march 2026 Support the successful delivery of the Oracle Fusion HCM Project through liaison with SI Partners, OCS, Business SMEs and IT colleagues through the build, test and cut over phases. Take particular ownership for the functional delivery of reporting, integration and DM specifications, quality assurance, testing and user testing support. Provide expertise and support for the data cleansing, data preparation, data mapping and reconciliation for data migration and integrations from non-EBS systems or data sources Identify risks, issues, and dependencies of the Integrations and Data Migration Workstream, mitigate, and manage these as required. Support the upcoming test phases with expertise in Parallel Payroll Runs/Payroll Comparison testing a particular focus Produce a range of project documentation, including but not limited to specs, strategies, project plans, RAID items. Translate technical concepts or terminology for non-technical audiences. A strong customer/client focus, with the ability to manage expectations appropriately and provide a superior customer/client experience. Ability to interact with SSE staff at all levels up to senior and across all business units and organisations, and to understand business imperatives Strong organisation and communication skills. Ability to work well under minimal supervision. Team-oriented interpersonal skills, with the ability to interface effectively with a broad range of people and roles, including SI partners and IT and business personnel Ability to interpret highly complex technical solutions and ideas and understand their impact and implementation Skills/Experience Strong functional knowledge of Oracle Fusion HCM Absence Management, OTL. Experience of moving from eBusiness Suite to Oracle Cloud Full life cycle experience of Oracle HCM Cloud implementations from design, build, test through to deployment Experience in Data Migration from both EBS and from other systems to HCM Cloud from a functional perspective, which would include writing functional specs for DM routines, defining data mappings, and supporting the end to end process, including data validation and reconciliation A background in working in projects, preferably with larger companies (eg FTSE 100) Exposure to infrastructure and multi-platform environments; preferably within the energy or utility sector. Ability to demonstrate stakeholder management at most levels, including management, Information Technology colleagues and business representatives. Explaining to and communicating with both non-technical and very technical audiences You should have awareness of common Information Security management frameworks such as ISO 27001, COBIT, Information Security Forum and NIST. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

MERITUS are recruiting for an Electrical Power System Engineer to join an expanding space client in Berkshire. SATELLITE ELECTRICAL POWER SYSTEM ENGINEER - SPACE SECTOR - £60,000/£70,000 PER ANNUM - READING, ONSITE - PRIVATE HEALTHCARE, PERFORMANCE BONUS ETC A fast-growing space technology company is seeking a Satellite Electrical Power Systems Engineer to lead the design, development, and delivery of the electrical power subsystem for advanced small satellite missions operating in challenging low Earth orbit environments. This role offers end-to-end ownership of the spacecraft power system, from concept through to launch and on-orbit operations, within a highly agile engineering team. Key Responsibilities Define and maintain electrical power subsystem requirements, architecture, and ICDs Design and analyse solar arrays, batteries, and power conditioning/distribution systems Produce power budgets across all mission phases, including contingency cases Perform modelling, simulation, and worst-case analyses Select and qualify space-grade components considering radiation, thermal, and environmental constraints Support manufacturing, assembly, integration, and test (AIT) activities Develop and execute subsystem and system-level test plans (TVAC, vibration, functional) Lead and contribute to technical reviews (PDR, CDR, TRR) Interface with other spacecraft subsystems and support system-level trade studies Support launch preparation and early orbit operations, including on-orbit power monitoring and troubleshooting Essential Requirements 3+ years' experience in spacecraft or satellite electrical power systems engineering At least one smallsat-class mission delivered to orbit Strong knowledge of solar arrays, batteries, and spacecraft power electronics Experience with power budget modelling, simulation tools, and hardware testing Familiarity with space-qualified components and radiation/thermal design considerations Hands-on experience with integration and testing in cleanroom environments Strong problem-solving ability and experience working in cross-functional engineering teams Clear communication skills for internal and supplier-facing collaboration Package & Working Pattern Competitive salary with equity/options Comprehensive benefits package (including private healthcare) Hybrid working model (typically 1 day per week remote)

Business Development Executive (Travel Sales) / Travel sales executive 32,000 - 38,000 + Bonus + Commission + Company Benefits + International Travel Reading HQ (Hybrid / Flexible working) Build global partnerships with overseas Travel Agents. Represent an international brand. Grow with the business as they expand their UK presence with fast tracked progression and Commission to increase earnings This is a rare opportunity to join a fast-growing international travel business that is expanding its UK presence and building long-term partnerships across global markets. The role is focused on B2B relationship development - working with overseas travel agents, representing the company at industry events, and growing market presence within a defined international region. This role suits someone who enjoys relationship-led business development, understands cultural differences across markets, and wants to build something long-term with genuine progression. The role Develop and manage relationships with international travel agents Represent the business within a defined global market (e.g. North America, Africa, India, GCC) Attend industry events, networking sessions and trade shows Act as the primary commercial contact for agent partners Grow and maintain long-term B2B partnerships Work towards agreed revenue and commission targets The right person Strong communicator and relationship builder Comfortable with outbound contact and networking Commercially minded and motivated by growth and commission Interested in international markets and travel Open to progression as the business expands Why this opportunity stands out International business with global clients Huge scope to shape the role and market strategy Clear progression as markets grow International travel and industry events Flexible, trust-based working culture

Position: IT Manager Location: Reading Salary: 50k - 65k Benefits 22+ Days Holiday and rising (plus bank holidays) Flexible working (WFH incentives) 10% Matched Pension Contribution Career Development Cycle Scheme Car Parking Primary Purpose Our client are a leading Managed Service Provider, CRM and Software Development company, and are currently seeking a highly skilled Technical Support Engineer to join our dedicated team. The ideal candidate will provide enterprise-level technical assistance and support to our customers, ensuring smooth operation of computer systems, software, and hardware. This role will be a full-time position based out of our Silchester office with around 60% of your time spent onsite at customer sites. (majority within a 50-mile radius of Silchester) Key Responsibilities Build a Team Offer technical support to customers via phone, email, or in person Provide routine onsite visits to customers, as well as also dealing with onsite escalations End-to-end project delivery, providing solution implementation, project management and pre/post-project support Ensure all projects are delivered and installed within the timescales set. Troubleshoot and resolve issues related to operating systems, software applications, and hardware components, including but not limited to (desktops, laptops, servers, monitors, printers, routers, switches, phones, firewalls and access points). Work across technologies in key areas, including Windows Server, Cloud (Azure & M365), Active Directory, Virtualization (Hyper-V and VMware), Exchange and IT Security & Networking. Assist with setting up and configuring computer systems. Conduct software troubleshooting and recommend solutions. Communicate effectively with customers to understand and address their technical concerns. Provide technical support where required (pre & post project) Assisting other team members including communicating company strategies, team goals, project deadlines, identifying training needs and skill management. Carrying out site surveys and creating technical documentation. Collaborate with the IT support team on escalated more complex issues. Pre-sales support for Directors, communicating with new & existing customers. Proving a technical handover to the Service Desk. Desirable: 5+ years proven experience in a customer facing technical support role within an established MSP. Excellent verbal and written communication and soft skills, inspiring confidence while leading customers through the steps to resolve issues via phone, and email. Microsoft 365 Teams Exchange SharePoint, Intune and Autopilot. VMWare ESX, vCenter and/or Hyper-V. Various Backup Systems, Enterprise Firewalls (Sophos XGS) and Email Security Platforms (Mimecast & Symantec). LAN, WAN, VLAN, VPN and Enterprise Wireless inc. MFA Certifications or a technical qualification in IT. Ability to write reports and technical documents. Good knowledge of Sophos, Egnyte and Ubiquiti would be highly beneficial. Exceptional attention to detail. Must have the resilience and ability to work under pressure. Must have the ability to work alone, and as a member of the team INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Senior Finance Analyst - Cost Management & Management Reporting Contract role Reading Hybrid working - 2 days in office We are seeking a Senior Finance Analyst to join our finance team, playing a key role in cost management, forecasting, and management reporting. This is an excellent opportunity for a part-qualified (near completion) or fully qualified accountant who enjoys working closely with the business and turning financial data into meaningful insight. The Role In this role, you will be responsible for month-end close and quarterly forecasting, primarily supporting People and T&O cost areas. You will work closely with Finance Business Partners and key stakeholders across the business to challenge costs, explain performance, and support informed decision-making. You will also deliver timely, accurate daily, weekly, monthly, and forecast reporting to a wide range of internal and external stakeholders, including shareholders and auditors. Key Responsibilities Cost Management & Reporting Support month-end close, including preparation of journals and balance sheet reconciliations Prepare management reporting packs with clear analysis and commentary to explain performance and variances Support quarterly forecasting, including Smartview uploads and forecast reporting Work closely with Finance Business Partners and business stakeholders to understand cost drivers and changes Assist external auditors with testing and queries for supported areas Internal & Shareholder Reporting Produce internal sales reporting Maintain, refresh, reconcile, and roll forward monthly and quarterly shareholder reporting, including KPIs/KBIs Business Partnering Collaborate with Finance Business Partners and the wider business to ensure accurate, well-understood reporting Build strong working relationships to support effective cost control and forecasting Skills & Experience Part-qualified (near completion) or fully qualified accountant (ACA / ACCA / CIMA) Strong Excel skills Excellent organisation and prioritisation skills Ability to work to deadlines and manage multiple reporting cycles Experience in management reporting and forecasting Experience with Smartview and/or Alteryx Understanding of business and cost drivers Project People is acting as an Employment Business in relation to this vacancy.

We are seeking a skilled TIBCO Integration Developer with hands-on experience in TIBCO BW 6.x, EMS, TEA, HAWK, and ActiveSpaces . The role involves designing, developing, and supporting integrations using SOAP/REST web services , working with XML, JSON, and XSD , and performing database operations using Oracle/SQL . The ideal candidate should have working knowledge of Java, JMS, scripting , and Linux/Unix environments , along with experience in version control (GIT/SVN) and CI/CD practices . Strong troubleshooting, performance tuning , and exposure to API Management, Microservices, or Cloud Integration are highly desirable.

Business Development Executive Hybrid 1 day per week in the office Reading Up to £40,000 DOE Car Allowance Uncapped Commission Are you a proven cold caller who s ready for more? More ownership. More responsibility. More wins. If you are a cold caller who wants more than just a headset, more than just booking meetings, and more than just a job, this is your chance to step up. If you live for the chase, don t fear rejection, and get a real buzz from getting a deal over the line, this could be the career move for you! This is not a role where you just make the first call and hand it over. This is end-to-end sales, from the first dial to the signed agreement, with face-to-face meetings and full ownership of your pipeline. The client We are recruiting on behalf of an award-winning digital marketing agency that is growing fast and investing heavily in its sales team. They are looking for a true hunter someone who loves sales, thinks creatively, and leaves absolutely no stone unturned when it comes to winning new business. This role is perfect for someone who has cut their teeth in cold calling and now wants to step up into a dual role where they can build real relationships, meet prospects face to face, and close their own deals. The role You will start by doing what you do best: picking up the phone, opening doors, and creating opportunities. In the early days, this is a cold role, and you must be comfortable making high-volume outbound calls. As your pipeline builds, you will manage the full sales process and represent the agency in self-generated client meetings. High-volume outbound cold calling to introduce the agency and generate new opportunities Conducting strong discovery and fact-find calls to understand client needs Generating your own leads and building your pipeline from scratch Working closely with marketing and support teams to produce strong, credible proposals Attending face-to-face meetings with prospective clients Presenting tailored digital marketing solutions with confidence Managing the full sales cycle from first contact through to close Working to daily, weekly, and monthly KPIs and targets The candidate This role is not for everyone and that s exactly why it s exciting. This is perfect if you currently work in an SDR/ BDE/ Sales Executive or similar sales role. Has proven cold calling experience (B2B preferred but not essential) Is a genuine new business hunter, not an account manager Thrives on rejection and stays relentless until the deal is done Loves sales and is motivated by targets, commission, and progression Is confident speaking to business owners and senior level decision makers Thinks outside the box and finds ways to open doors others miss Can work independently and take full ownership of their pipeline Holds a full UK driving licence and has access to their own vehicle Training and support You do not need digital marketing experience. Full training will be provided. What you must bring is hunger, confidence, and the attitude of someone who wants to win. In return Basic salary up to £40,000 depending on experience Uncapped commission with realistic OTE of £65,000 Car allowance and mileage paid Hybrid working with autonomy and flexibility Full ownership of deals and the chance to build something properly The opportunity to represent a highly regarded, award-winning marketing agency Annual incentives including fully expensed trips away Interested? Apply today!

Harvey Nash is now inviting candidates to apply for the role of Oracle HCM Functional Lead, this is a contract running until March 2026. Daily rate of £550 - 648 a day - Inside of IR35 Hybrid working - Reading Please submit your CV if you have the following experience: Strong functional knowledge of Oracle Fusion HCM, covering Core HR, Payroll, Absence Mgmt, Time & Labour. Experience of moving from eBusiness Suite to Oracle Cloud Full life cycle experience of Oracle HCM Cloud implementations from design, build, test through to deployment Experience in Data Migration from both EBS and from other systems to HCM Cloud from a functional perspective. A background in working in projects, preferably with larger companies (eg FTSE 100) Exposure to infrastructure and multi-platform environments; preferably within the energy or utility sector. Strong Stakeholder management.

Business Development Manager Sector: Building and Construction Location: Reading/London Salary: 50,000 - 90,000 DOE + Commission Business Development Manager Overview Our client is seeking an experienced Business Development Manager to play a key front-line role in generating new business and opportunities across the property and construction sector. Key Responsibilities Relationship Building & Networking Attend networking events, industry functions, and meetings to raise brand awareness and generate opportunities. Manage key contacts through regular client entertainment. Organise, plan, and deliver monthly networking events to expand and strengthen the professional network. Lead Generation & Market Engagement Generate leads through third-party partners and direct outreach. Own the end-to-end lead qualification process, from first contact through to attending Tier 1 appointments. Create project-specific win strategies and successfully onboard internal project teams. CRM, Research & Intelligence Maintain a clean, accurate, and actionable CRM with up-to-date contact details, notes, and lead statuses. Monitor weekly database activity and provide strategic oversight to ensure leads progress effectively through the funnel. Pipeline & Strategy Management Create and maintain a forward-looking pipeline of high-value opportunities. Regularly review, qualify, and progress leads to maximise conversion. Values & Behaviours Humble Approaches work with openness, curiosity, and a willingness to learn. Actively seeks feedback and supports the development of others. Hungry Proactively identifies opportunities to improve processes and performance. Embraces challenges and takes initiative to expand impact. Smart Communicates clearly, listens actively, and builds trust-based relationships. Skills & Experience Proven experience in a Business Development role within construction, property, or a related sector. Strong existing network across Tenants, Agents, Consultants, and Landlords. What's on Offer Entertainment budget (client lunches, events, networking). Supportive, collaborative culture with clear values. Genuine opportunity to shape the business development strategy and pipeline. Uncapped and competitive Commission scheme

DV Cleared Senior Software Engineer Aldermaston - Onsite 12-month contract Outside IR35 Are you a DV cleared Software Engineer who can take full ownership of software delivery on site? Do you enjoy building Siemens PLC solutions from scratch in secure, regulated environments? Looking for a long-term contract with a strong on-site engineering focus? What's in it for you 650 to 750 per day Outside IR35 12-month contract 4-5 days onsite per week Work on high-security, technically challenging projects What will you be doing? Designing, developing and programming Siemens PLC systems from scratch Leading all software activities on an assigned project Configuring Siemens PLCs, HMIs and associated networks Producing on-site test documentation and supporting FATs and SATs Carrying out on-site testing and commissioning of PLC systems Acting as the technical interface with the client during delivery Providing technical leadership, mentoring and support to other engineers Ensuring software delivery meets programme, budget and quality requirements Where you'll be doing it You'll be based on site in Aldermaston, working within a highly secure defence environment on mission-critical control system projects. What you'll need Active DV clearance (essential) Strong experience programming Siemens PLCs from scratch Background in on-site commissioning and testing of PLC systems Experience working in secure or regulated environments Ability to technically lead software activities and support junior engineers Confident communicator, comfortable working directly with clients Degree-level qualification in a relevant engineering discipline (or equivalent experience) We appreciate your CV may not be up to date. No problem, just apply and we can deal with that later. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

We are seeking a dynamic Head of Customer Success to lead and shape the Customer Success function across one of our high profile clients, Growth portfolio. This is a strategic leadership role, responsible for ensuring customers achieve their desired outcomes through seamless onboarding, engagement, and handover into service management and operations. As the orchestrator of a mixed delivery ecosystem, you will select and manage the best delivery and operational partners based on cost, time, quality, and capability, while defining clear roadmaps for integration or migration where strategic, commercial, or scale triggers justify it. You will ensure diversification is delivered with pace, precision, and scalability. Key Responsibilities Lead all programme and project delivery across the New Business portfolio, from proof-of-concept to scaled deployment. Build and govern a multi-channel delivery capability, balancing internal, third-party, and partner-led delivery models. Maintain strategic oversight of delivery pathways, ensuring commercial and operational control of outcomes. Define and embed the Customer Success vision and strategy across the portfolio. Establish and lead the Growth PMO, providing portfolio visibility, financial control, and delivery discipline. Define make/buy/partner frameworks and decision criteria to optimize speed, cost efficiency, and quality. Provide delivery assurance, performance reporting, and risk management to the executive team. Champion customer advocacy and ensure delivery decisions align with customer priorities. Architect seamless customer journeys, connecting onboarding, adoption, and refresh into a single, value-driven process. Identify, contract, and manage third-party delivery agents with clear SLAs and performance frameworks. Coordinate delivery handover and operational readiness with Service Management, defining acceptance criteria and escalation pathways. Implement governance frameworks, dashboards, and reporting processes for portfolio control. Drive continuous improvement through lessons learned, data-led insights, and capability building. Skills & Experience Extensive leadership experience in programme/portfolio delivery within telecoms, digital infrastructure, or engineering sectors. Proven ability to manage multi-party delivery ecosystems and outsourced models. Strong commercial acumen and negotiation skills. Degree in Engineering, Business, or equivalent experience. Strategic orchestrator with a delivery mindset. Commercially disciplined and partnership-savvy. Comfortable balancing pace, risk, and quality across multiple delivery routes. Builds clarity and trust across internal and external teams. Project People is acting as an Employment Agency in relation to this vacancy.

Employee Experience, ER & Policy Manager Reading - Hybrid (3 days per week onsite) 6 month contract (Via Umbrella Company) You must be eligible to work in the UK without the need for Sponsorship You must be available to start ASAP Our People Team sits at the heart of the organisation, shaping a positive employee experience while enabling sustainable business success. As a true centre of excellence, we design and deliver a people strategy that ensures the business has the skills, capability, and engaged workforce it needs-both now and in the future. We're looking for an experienced Employee Experience, ER & Policy Manager to join our People Team on a contract basis . This is a unique opportunity for an ER professional who enjoys balancing hands-on delivery with strategic impact-someone who is passionate about creating clear, effective people frameworks that empower managers and support employees. This role combines end-to-end ER case management , leadership of collective ER activity , and the opportunity to redefine and embed core people policies that reflect the organisation's values, behaviours, and desired employee experience. The Role You'll play a pivotal role in supporting both individual and collective employee relations activity . From advising on complex ER cases to leading insourcing and organisational change processes, you'll act as a trusted expert and partner to managers and stakeholders across the business. However, this role goes beyond traditional ER delivery. You'll actively shape the way the organisation works by modernising policies, improving manager capability, and ensuring people processes are simple, consistent, and aligned with best practice. What You'll Do Manage a wide range of ER cases , including grievances, disciplinaries, sickness absence, performance issues, and flexible working requests, coaching managers throughout the process and building their confidence. Lead collective ER processes , including insourcing activities and role or structural changes. Redefine HR policies, contracts, and supporting documentation to reflect company behaviours and a consistent, engaging tone of voice. Review and update policies to ensure they are legally compliant, user-friendly, and aligned with current best practice. Assess and model the impact of policy changes, providing clear recommendations for approval and governance. Communicate and embed policy changes effectively, with a strong focus on upskilling line managers . Enhance the HR intranet , developing accessible tools, guidance, and self-service resources for managers and employees. Establish and maintain a robust policy review and governance process . Design and deliver training and e-learning content to strengthen line manager capability in people management. Explore and recommend models for ongoing HR and ER advisory support . Contribute as an HR generalist to wider people and culture initiatives, supporting the delivery of the overall People Strategy. What You'll Bring Strong, up-to-date knowledge of UK employment law and employee relations best practice. Proven experience managing both individual and collective ER cases in a complex organisation. Experience supporting insourcing and organisational change activity. TUPE or M&A Experience A strong track record of developing, implementing, and embedding HR policies and frameworks . Confidence in coaching, influencing, and challenging managers to take ownership of people decisions. Excellent communication skills, with the ability to simplify complex processes and translate them into practical guidance. A proactive, solutions-focused mindset, with a passion for continuous improvement and employee experience. This is a fantastic opportunity for an ER professional who wants to make a tangible difference-shaping policy, building capability, and supporting a business through meaningful people change. Project People is acting as an Employment Business in relation to this vacancy.

Business Development Manager (Construction/Building Tech) Reading, Berkshire 40,000 - 60,000 + Training + Progression + Sales Bonus + Excellent Company Benefits Excellent opportunity for a Business Development Manager from a construction or building technology background who is looking for an autonomous role while working with a global business who are technical specialists in their sector. Do you have experience in driving new business sales within the construction or building technology sectors? Are you looking for a role that offers the opportunity for excellent earning potential in a rapidly growing growing market for an international business? This company have been established nearly 20 years and are specialists in the manufacture, installation and maintenance of high tech electronic equipment used in residential and commercial properties the world over. They have grown massively throughout their history and are looking for people to join their specialist team on their journey of rapid expansion. In this role you will be working to generate new business streams by talking to existing and new customers on a national basis. You will receive specialist training to understand their full business portfolio and be able to provide a full service to customers from small installations to full fit outs on commercial and industrial projects. This will be based from their office but may involve UK travel to customer sites. The Role: Generating new business leads and identifying new markets Autonomous role working as part of a dedicated sales team Specialist training given on their range of high tech products The Person: Business Development Manager from a construction or building technology background Looking for training on a range of specialist, high tech products Opportunity to maximise earnings through a generous bonus scheme Reference: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Adam Peters at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

Sales Director ITOM / ITSM / ITAM Mainly Remote (with reasonable access to London) Experienced leader or a high performing Senior Account Executive who s ready to step into leadership A growing software vendor with a thriving consultancy arm in the ITOM / ITSM / ITAM space, is now ready to bring in a Head of Sales to take full ownership of their go-to-market strategy and the chance to build a scalable, high-performing sales organisation from the ground up. This is an exceptional opportunity for an experienced leader or a high performing Senior Account Executive who s ready to step into leadership, grow the sales machine and lead by example initially in a hands-on Individual Contributor capacity while the team scales. You ll be the driving force behind their ARR and licence revenue growth shaping the strategy and executing the plan. If you love owning deals end-to-end, and want full autonomy to shape commercial strategy, this role is for you. What you ll be doing Own and develop the full GTM strategy for the software and consulting business Act as a high-performing individual contributor while the company scales generating pipeline, qualifying opportunities, and closing enterprise deals Build and refine a repeatable sales motion across mid-market and enterprise Work closely with marketing (dedicated support available) and technical presales to accelerate deals Lead from the front: outbound, networking, events, partnerships, exec-level engagement Build strategic customer relationships and enterprise-level partnerships Use HubSpot to track and optimise pipeline, forecast accurately, and drive revenue predictably Experience required A proven track record selling enterprise software, ideally ITSM / ITOM / ITAM or adjacent technologies Ability to develop GTM strategies and building out sales frameworks Strong business development capability: scrappy, hands-on, proactive, pipeline-obsessed The ability to finesse and close enterprise consulting and software deals Experience collaborating closely with technical, product and marketing teams A desire to grow into a long-term leadership role as the team scales This role offers a career-defining opportunity for either an established sales leader or an ambitious Senior AE ready to step up. You ll have full ownership of the sales strategy and its execution, with high autonomy and direct influence over the direction of the business. As the company continues to grow, you ll have a clear path to building and leading a team. The position is fully remote in the uk with reasonable access to London and you ll be joining a profitable, expanding software company with significant long-term potential. Keyword cloud: Servicenow Freshworks Ivanti BMC Servicenow Solarwinds ITSM Jira Atlassian Lansweeper BMC Helix BMC Remedy Freshservice Cherwell Ivanti HEAT Alemba vFire Axios IFS Dynatrace Splunk SolarWinds Datadog Jira Freshservice Halo New Relic Zabbix LogicMonitor Nagios Icing Ansible Puppet Chef HashiCorp Terraform Jira Confluence Okta Tanium Sophos CrowdStrike Snow Software Flexera Ivanti ITAM Lansweeper Matrix42 Halo Certero ManageEngine AssetExplorer Jira HaloITSM TOPdesk Vivantio Sunrise Software Snow Software Flexera Ivanti ITAM ITSM Automation Discovery Lansweeper Matrix42 HaloITAM Certero SAM Account Manager Account Executive Business Development Sales Director

Software Developer Reading/remote 45,000 - 55,000 Microsoft stack .NetCore/8 Azure SQL React Our client is a market leading, global, web application development business who are been industry specialists in their field for almost 30 years. They build unique and scalable enterprise level apps that a real-world impact on improving our day-to-day lives. You'll be joining a business that is proud to be a Microsoft partner and a certified investor in people. Location: Full flexibility when it comes to working practices with a requirement to go into the office once a month. The office is modern and euqipped with gym and catering facilities. Position Overview: You'll be a passionate and experienced C# ASP.NET Software Developer who is looking to continue growing their skills whilst partnering with team members to deliver high quality software. In this role, you will be responsible for developing, and maintaining software applications using C# and ASP.NET framework. You will collaborate with cross-functional teams to deliver high-quality solutions that meet clients needs, all within the Azure cloud environment. Key Responsibilities: Collaborate with product managers, testers, and other stakeholders to gather requirements and define project scope. Write clean, efficient, and maintainable code while adhering to coding standards and best practices. Conduct code reviews, identify areas for improvement, and provide constructive feedback to team members. Stay up-to-date with the latest technologies and industry trends to continuously improve our products and processes. Qualifications: Strong proficiency in React and the modern JavaScript/TypeScript ecosystem. Solid experience with C#, ASP.NET Core, and Microsoft SQL Server. Hands-on experience deploying and managing cloud applications in Azure, ideally with Event Grid, Event Hubs, or Service Bus for event-driven solutions. Familiarity with Git and CI/CD pipelines for automated builds and deployments. Salary: 55,000 per annum, commensurate with experience. Benefits: 25 days holiday, increasing by a day per year of service. Flexible work schedule and hybrid work options. Professional development opportunities, including training programs. Vibrant and inclusive work culture with regular team events and social activities. How to Apply: If you're a passionate and skilled C# ASP.NET Software Developer looking to take your career to the next level, we want to hear from you! Please submit your CV to Jamie Smith at Ballantyne Technology. Ballantyne Technology operate as an employment agency for their clients. For more information contact Jamie Smith.

An exciting opportunity has arisen for a highly capable Senior Business Analyst to join a forward-thinking technology organisation based in Reading. This is a key, client-facing role that requires a detail-oriented professional with strong analytical, technical and communication skills. As a Business Analyst, you'll work closely with clients to understand their business needs, translate them into clear technical specifications and ensure that all development requirements are accurately documented and delivered. Key Responsibilities Engage directly with clients to gather, analyse and document requirements Design and specify system and process solutions to meet customer needs Create and manage detailed Change Requests for new and existing projects Work with development teams to ensure timely and accurate implementation of requirements Manage multiple projects, priorities and deadlines effectively Requirements Proven experience in a Business Analyst position Strong understanding of IT systems or software-driven environments Excellent knowledge of JIRA and experience documenting Change Requests Advanced skills in MS Office (Word, Excel, PowerPoint) Strong interpersonal and presentation skills, with the ability to engage confidently with both technical and non-technical stakeholders Park Street People Ltd is an Equal Opportunities Employer. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We are acting as an Employment Agency in relation to this role.

SC Cleared SIEM/EDR Engineer Contract - Hybrid Reading (3 days onsite) - Immediate Start Hiring for an experienced SIEM/EDR Engineer. Our client will put you through the SC Clearance if you do not have this, you will just need to be eligible. Rate is paying between 380 - 430 per day insideIR35. - Rolling contract for 12-24 months - Hybrid working, 3 days per week on site in the Reading area, 2 working from home - Cutting edge Cyber Security environment e.g. Microsoft Sentinel, Elastic ELK stack, Tanium, Trellix, Defender, custom log ingestion, KQL, Python/PowerShell scripting - Heavy focus on Linux, syslog architecture, custom integrations, threat hunting and detection engineering Skills and Experience: - Strong background in Cyber Security Engineering - Solid hands-on experience deploying and managing SIEM + EDR platforms - Strong syslog/Linux skills Please apply for immediate interview! CBSbutler is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim / contract / temporary positions. CBSbutler is an Equal Opportunities employer and we encourage applicants from all backgrounds.

Join our high profile client at a pivotal moment with a rare , career-defining opportunity to help shape an organisation, culture and future. We're looking for a talented finance professional to support strategic accounting projects related to a recent merger and other major transactions. Reporting to the Head of Strategic Reporting & Technical Accounting, you'll play a key role in delivering high-quality financial reporting, coordinating inputs from experts across the business and external advisors. You'll build strong relationships at all levels, bring excellent stakeholder management and communication skills, and ensure all outputs are accurate, timely and robust under scrutiny. If you thrive in a fast-moving, transformational environment, we'd love to hear from you. We require someone to be available immediately for a January start for an initial contract running through to the end of March. What experience you will bring: ACA/ACCA Qualified/Chartered Accountant (England and Wales - ICAEW). In depth experience of IFRS - Specifically IFRS 9, IFRS 15 and IFRS 16. Strong audit cycle experience to include writing technical accounting papers Strong Stakeholder Management experience. Project People is acting as an Employment Business in relation to this vacancy.

At MBNL, our mission is clear: Managing the Mobile Infrastructure to Enable Digital Britain . As the UK's largest network-sharing joint venture, we are at the forefront of industry transformation, delivering innovative solutions that shape the future of connectivity. The Health, Safety & Environment Team are responsible for setting the standards from a Health & Safety perspective for all work undertaken on the estate including setting and creating assurance levels, managing fatal and significant injury risks as well as the management of H&S issues on the estate. We're now seeking an experienced H&S Incident Response Manager to join our team. In this pivotal role, you will manage and coordinate the effective delivery of incident and issue management across the organisation. Acting as the first-line support and escalation point for health and safety-related events, you will ensure outsourced service providers align with MBNL's standards, drive resolution of major and critical incidents, and foster seamless cross-functional communication. You will also play a key role in governance-providing insights, conducting deep dives, supporting process harmonisation, and ensuring lessons learned are captured and shared to enable continuous improvement and informed decision-making. This is a hybrid role with a minimum of 2 days per week in our Central Reading office. What you'll do: Co-ordinate incident and issue management delivered by outsourced providers, ensuring alignment with MBNL's Policies and Standards. Serve as the primary point of contact for stakeholders regarding health and safety incidents, ensuring efficient triage, timely response, and appropriate escalation. Act as the escalation point for incident coordination to drive prompt resolution in alignment with internal standards and compliance requirements. Maintain quality assurance through structured governance approach including reporting and oversight. Identify learning opportunities proposing recommendations back to the business. Act as the central conduit for incident-related communication across MBNL teams and client activities - providing guidance for relevant communication channels such as bulletins etc for internal and external advice and guidance. Support harmonisation of incident and issue management into a unified front-door process. Provide insights and trend analysis to strengthen governance, reporting, and decision-making. Support and/or oversee working groups focused on health and safety improvements, providing subject matter expertise and ensuring alignment with strategic objectives. Contribute to improvement plans, helping to identify gaps, propose solutions, and monitor progress against agreed actions. Where needed oversee MBNL's internal response to major and critical health and safety incidents as the designated Incident Controller. Support MBNL Business Continuity planning, testing and invocation activities as needed. What you'll bring: Deep Knowledge of Best Practices: Understanding of methodologies, processes, and capabilities required to deliver best-in-class technical and business incident management services. Analytical and Insight-Driven: Strong analytical mindset with experience in providing insights and trend analysis to support data-driven decision-making, governance, and strategic reporting. Outstanding Problem Solving : Experienced at applying a range of problem-solving methodologies to ensure rigorous root cause analysis and implementation of impactful corrective actions. Continuous Improvement mindset: Ability to identify learning opportunities and propose actionable recommendations that drive process and performance enhancements. Influential Relationship Builder: Skilled at building strong relationships, navigating organisational dynamics, and influencing stakeholders effectively. Executive Communication Skills: Proven experience briefing and influencing senior leadership teams with clarity and confidence. Balanced Decision-Making: Ability to weigh customer, commercial, and technical requirements to deliver optimal outcomes. Nice to Have: Experience managing remotely located, cross-functional teams. Strong safety, quality, and compliance knowledge of mobile or fixed network technologies. Experience working in or with a joint venture organisation. Business Continuity capability ability to oversee internal response to major or critical health and safety incidents as an Incident Controller MBNL - building strength through inclusion. At MBNL we embrace equality, diversity, and inclusion. People are at the heart of everything we do and collectively we strive to create an environment where everyone can flourish. By fostering an inclusive environment, we are championing each other's uniqueness. Inclusion & Diversity within MBNL will unlock innovation and continue to evolve how we work, to help us deliver world class infrastructure for our Shareholders and their customers. We will work creatively to offer flexible working arrangements, (like non-standard hours, part-time, remote working). We want to support you to build your career without sacrificing your personal priorities. MBNL are proud recipients of the Armed Forces Covenant Gold Award, and Disability Confident accredited. Project People is acting as an Employment Business in relation to this vacancy.

Wintel Engineer - SC Cleared + Dual location role - must be prepared to work onsite in Reading & Warwick + 500 to 530 per day - Inside IR35 + SC Clearance required + Initial 2 month role Key Skills: + Strong Wintel Server background + Current SC Clearance Role Description: Delivery of Terminal Services project - will be required to be on site in Warwick, every day for 4 weeks, then on site in Wokingham, every day for 4 weeks. This role involves basic engineering practice and knowledge of basic networking to connect switches, apply basic configuration, and perform a ping test. The successful candidate will: Attend client sites in Warwick and Wokingham Provide hands-on support as part of infrastructure and system rollouts Liaise with on-site contacts to ensure smooth operation and communication Use provided laptop to follow scripted configuration steps Execute documented procedures with precision to apply configuration changes Maintain logs of changes made and any unexpected issues encountered Perform basic connectivity and ping tests Verify successful implementation of configuration via standard network testing tools Provide basic troubleshooting if ping tests fail and escalate if necessary Possess working knowledge of basic networking Understand switch connectivity, IP addressing, subnetting, and default gateways Be able to identify cable types, port roles, and basic switch diagnostics Bring foundational Wintel infrastructure knowledge Exposure to Windows Server environments (2012/2016/2019) Familiarity with Active Directory, DNS/DHCP, Group Policy, and standard Windows tools Support ongoing infrastructure improvement initiatives Provide feedback to engineering leads on process efficiency and documentation clarity Contribute to knowledge base by documenting lessons learned on site

Copello Global are seeking an experienced Test Manager on an initial 12 month basis to lead and oversee the full testing lifecycle across a complex software development environment. The successful candidate will be responsible for defining and delivering robust test strategies, ensuring high-quality outcomes, and embedding effective testing practices within development pipelines. Key Responsibilities Develop, own, and deliver the end-to-end Test Strategy for multiple software initiatives. Oversee and coordinate all phases of testing, including unit, integration, system, UAT, performance, and security testing. Manage day-to-day test activities, ensuring quality standards are met across all deliverables. Work closely with internal stakeholders, engineering teams, and delivery managers to ensure testing is effectively integrated into CI/CD pipelines. Ensure all test processes and outputs align with organisational goals, project requirements, and regulatory standards. Provide leadership, direction, and mentoring to the wider testing team. Monitor defects, ensure effective triage, and drive timely resolution. Produce clear reporting on test progress, risks, and issues for senior stakeholders. Essential Skills & Experience Strong, demonstrable experience as a Test Manager within complex software development environments. Proven track record of defining and implementing test strategies and managing all testing phases. Experience working in Agile and/or Waterfall delivery models. Understanding of API technologies, integration patterns, and associated testing approaches. Working knowledge of OWASP standards and secure testing practices. Hands-on experience delivering end-to-end test solutions across distributed software ecosystems. Experience embedding testing within modern CI/CD pipelines. Excellent stakeholder management and communication skills. Experience with cloud-based environments (AWS, Azure, or similar). Exposure to automation tools and frameworks. ISTQB certification or equivalent. Role is offering hybrid working, 3 days onsite in Berkshire, 2 days remote. Role is paying 600 per day (inside IR35).

Network Engineer - Data Centres - Cisco £(Apply online only)/ Day (Outside IR35) 6 Months Contract Reading / Bath Network Engineer is required for a 6-month contract based in Reading/ Bath (Hybrid) working Data Centres to configure Routers and Switches, Cisco routers and switches (e.g., 3850s, Nexus 9k, ISRs, ASRs) 6 Month Contract based in Reading, Bath (Hybrid). Paying £(Apply online only)/day per day (Outside IR35). Start ASAP ideally Jan 2026. Hybrid Working - 2 days/week remote (WFH), and 2/3 days/week working on-site from the office in Central London. Flexibility is needed as you will be required to provide out of hours standby support (min. 1 in 6 ROTA basis), with a requirement to travel to a location if a physical intervention is required during incident management. Key skills, experience + tasks will include: Configure routers and switches in line with design documents (IP data perspective) Onboard devices onto the network management platform Rack and stack relevant devices in Data Centres Attend internal meetings and work closely with project managers to deliver the implementation plan Strong knowledge of Cisco LAN and Wireless LAN technologies, including switching and IP addressing best practice Hands-on expertise with Cisco routers and switches (e.g., 3850s, Nexus 9k, ISRs, ASRs) Experience configuring networks in a managed data-networking environment, supported by a relevant networking qualification Self-motivated, with the ability to build strong customer relationships and work effectively in a team environment Strong interpersonal and communication skills Strongly Desirable: Please active SC clearance.

Copello are recruiting for a Senior Category Manager to lead the end-to-end procurement and commercial management of IT / Information Systems (IS) categories within a complex public sector environment, on an initial 12 month contract. This role will play a key part in delivering compliant, value-for-money procurement solutions while supporting strategic commercial objectives. The successful candidate will bring strong public sector procurement expertise, ideally with MOD or wider public sector experience, and a proven track record of managing complex IT/IS categories from strategy through to contract delivery. Key Responsibilities Lead the end-to-end category management lifecycle for IT / IS, including market analysis, category strategy development, sourcing, evaluation, award, and contract mobilisation Deliver compliant public sector procurements in line with relevant regulations (e.g. PCR 2015, CCS frameworks, and upcoming Procurement Act requirements) Develop and implement category strategies aligned to organisational objectives and value-for-money principles Manage complex tender processes, including competitive procedures, framework call-offs, and direct awards where appropriate Provide strong commercial and contract management, including supplier performance management, risk management, and dispute resolution Lead negotiations on high-value and high-risk contracts, ensuring robust commercial outcomes Engage effectively with internal stakeholders, including IT, legal, finance, and senior leadership, to shape requirements and deliver solutions Support continuous improvement of procurement processes, governance, and commercial capability Ensure robust documentation, audit trails, and governance in line with public sector standards Essential Skills & Experience Proven experience as a Senior Category Manager or equivalent within the public sector MOD experience or strong exposure to regulated public sector environments is highly desirable Demonstrable experience of end-to-end procurement of IT / IS categories (e.g. software, hardware, digital services, managed services) Strong working knowledge of public sector procurement regulations and framework Extensive commercial and contract management experience, including supplier performance and risk management Ability to manage complex stakeholder relationships and influence at senior levels Strong negotiation, analytical, and problem-solving skills Experience working in fast-paced, high-governance environments Desirable Qualifications CIPS qualification (Level 5 or above) or equivalent Experience working with CCS or other government frameworks Understanding of security-cleared or sensitive environments (MOD or defence-related procurement) Role will require 3 days onsite per week in Berkshire This role is offering a flexible hourly rate based on experience.

ServiceNow Architect 6 Month Contract Reading (Hybrid) £(Apply online only)/day (Outside IR35) ServiceNow Architect needed for a 6 Month Contract in Reading (Hybrid). Start ideally in Dec 2025 / Jan 2026. A chance to work with a global IT Consultancy on a ServiceNow design + integration project for an external client. Hybrid Working - 2 days/week working remotely (WFH) + 3 days/week working from the office in Reading . Paying up to £525/day (Outside IR35). Key skills, experience + tasks will include: ServiceNow Architect responsible for leading the technical direction, architecture design, integration + platform governance for ServiceNow implementations. In-depth hands-on ServiceNow Architecture expertise including design, configuration + implementation. Deep ServiceNow modules + workflows experience including: ITSM, ITOM, Discovery, ITAM, CSM, HRSD, SecOps, GRC). Managing integrations between ServiceNow and other systems (via REST, SOAP APIs, IntegrationHub, MID Server, custom integrations), ensuring reliability, security, latency, error handling, monitoring. Defining + implementing technical governance, architecture operating models, and instance strategy. Knowledge of CMDB, data modelling, metadata, core data, data governance + security. Leading stakeholder workshops + discovery sessions to understand current-state processes, define future-state vision, scope requirements, constraints, risks, and opportunities. Defining roadmaps and solutions intent/blueprints, translating business goals into ServiceNow architecture, module usage, and platform configuration vs custom development. Establishing ServiceNow architecture governance, reviewing designs, code reviews, progress monitoring. Working with Enterprise Architects / Platform Owners to define ServiceNow architecture strategy + upgrade / migration plans. Ensuring ServiceNow solutions are scalable, maintainable, secure, and aligned with business strategy and best practices. ServiceNow Certifications preferred: ServiceNow Certified System Administrator (CSA), Certified Application Developer (CAD), Certified Master Architect, Certified Technical Architect, CIS.

Commercial Finance Analyst (Part - near completion or Newly Qualified Accountant) Reading - Hybrid (2 days per week onsite) At MBNL, our mission is clear: Managing the Mobile Infrastructure to Enable Digital Britain . As the UK's largest network-sharing joint venture, we are at the forefront of industry transformation, delivering innovative solutions that shape the future of connectivity. We are seeking a Commercial Finance Analyst to join our VSM & Non-Trx Capex Commercial Finance team. You will provide essential financial support, working closely with Senior Analysts, the Manager, and other business areas to drive financial performance and achieve company objectives. The ideal candidate will have strong problem-solving skills, delivering accurate financial analysis and accounting. You should be able to work independently, know when to seek guidance, and collaborate effectively with other functions. Strong communication, influencing, and negotiation skills are essential, along with the ability to thrive under tight deadlines in a fast-paced environment. What You'll Do: Support and take ownership of financial management across Operations, Deployment, NTQ, IT & Security, Asset Management, Customer Experience, H&S, and transformation programmes. Produce 5-year plans, reforecasts, and analysis; manage month-end processes for your area and others as needed. Collaborate with business areas, suppliers, and shareholders, leading conversations and supporting budgets over 240m. Handle all aspects of financial management, including accounting, reporting, contract management, budgeting, forecasting, and Opex/Capex oversight. Review and approve purchase orders, monitor financial balances, and maintain strong financial controls. Identify and implement cost-saving opportunities to meet corporate targets. Act as a business partner and advisor, providing financial insight, analysis, and decision support. Support preparation of business plans, budgets, and shareholder presentations. Build and maintain strong stakeholder relationships, providing ad hoc support to senior finance leaders. Continuously challenge processes, drive improvements, and maintain professional development. Be a role model for the MBNL way. What We're Looking For: Part or newly qualified accountant (ACA, ACCA, CIMA) Strong Excel and financial modelling skills Highly analytical with exceptional attention to detail Curious, proactive problem-solver, confident working independently Excellent communicator with influence and negotiation skills Comfortable working under tight deadlines in a fast-paced environment MBNL - building strength through inclusion. At MBNL we embrace equality, diversity, and inclusion. People are at the heart of everything we do and collectively we strive to create an environment where everyone can flourish. By fostering an inclusive environment, we are championing each other's uniqueness. Inclusion & Diversity within MBNL will unlock innovation and continue to evolve how we work, to help us deliver world class infrastructure for our Shareholders and their customers. We will work creatively to offer flexible working arrangements, (like non-standard hours, part-time, remote working). We want to support you to build your career without sacrificing your personal priorities. MBNL are proud recipients of the Armed Forces Covenant Gold Award, and Disability Confident accredited. To apply for the Commercial Finance Analyst , please send your CV to (url removed) Project People is acting as an Employment Agency in relation to this vacancy.

Customer Engagemement Manager Location: UK (Hybrid / Flexible) Salary: Up to £90,000 base + bonus Industry: SaaS Business Applications We re looking for an experienced Engagement Manager to lead customer relationships and delivery across a portfolio of mid-market clients. This is a highly visible, customer-facing role where you ll own engagements end-to-end - from onboarding and implementation through adoption, value realisation, and long-term success. You ll act as a trusted advisor to customers, working closely with internal delivery, product, and commercial teams to ensure customers achieve measurable business outcomes from a modern SaaS platform. What You ll Be Doing Customer Engagement & Delivery Lead customer engagements from kickoff to go-live and beyond. Own delivery plans, timelines, risks, and stakeholder communication. Coordinate cross-functional teams to deliver projects on time and within scope. Customer Success & Value Realisation Partner with customers to define success metrics, KPIs, and ROI. Drive adoption through structured success plans, workshops, and business reviews. Ensure customers are continuously aligned with best practices as their needs evolve. Relationship Management Serve as the primary point of contact for assigned customer accounts. Build trusted relationships with senior stakeholders and executive sponsors. Act as the voice of the customer internally, influencing priorities and improvements. Risk & Issue Management Proactively identify risks to delivery or adoption. Manage escalations calmly and effectively to maintain customer confidence. Growth & Collaboration Work closely with sales and account teams to identify expansion opportunities rooted in customer success. Contribute to the evolution of delivery frameworks, methodologies, and playbooks. What We re Looking For Experience 5+ years in customer-facing roles such as Engagement Management, Customer Success, Professional Services, or Consulting. Strong background in SaaS, CRM, or enterprise software environments. Proven experience managing complex, multi-stakeholder engagements. Skills & Attributes Excellent communication and stakeholder management skills. Confident leading workshops, meetings, and executive discussions. Highly organised, commercially aware, and outcomes-driven. Comfortable balancing multiple engagements in a fast-moving environment. Nice to Have Experience delivering CRM or digital transformation projects. Familiarity with cloud-based platforms and data-driven success metrics. What Success Looks Like Customers achieving agreed outcomes on time and to plan. Strong adoption and utilisation across deployed solutions. High customer satisfaction and long-term retention. Trusted-advisor relationships with key stakeholders. Why Join? Work with a modern SaaS platform used by mid-market organisations. High-impact role with real ownership and autonomy. Collaborative, customer-centric culture. Flexible working and a strong focus on outcomes over bureaucracy.

Area Sales Manager Coffee Wholesaler Berkshire/West London Location West London, Staines, Woking, Farnham, Guildford, Epsom, Newbury, Slough, Reading, Maidenhead, Milton Keynes, Buckingham, High Wycombe, Aylesbury. Package - £33,000 - £35,000 OTE £43,000 - £45,000. Quarterly paid bonus and yearly performance bonus, company car, 22 days annual leave plus bank holidays, laptop phone. Travel expenses paid The Company We are a family coffee wholesaler in the UK with branded support in Europe. We support independent businesses in the HoReCa industry, providing a effective offering and customer service. We pride ourselves on our relationship with our clients and are looking for someone to come into our business to secure new relationships. We are looking to grow our business in the London & The Homes Counties, aswell as managing some of our valued existing accounts. The Role You will be working in our HoReCa and Business division, prospecting and securing new customers and developing relationships with our clients in both the HoReCa and Business sector. The role is mainly Business Development in your designated patch. Calling on potential clients such as independent hotels, restaurants and local businesses introducing the offering and the service and support which they are very proud of. The account base that will be inherited is very established this is made up of HoReCa and SME Businesses. You will be targeted on increasing revenue with our partners through introducing new lines and growing volume of existing listings. Although the role is predominantly door knocking, visiting prospects customers face to face. The Person The successful person will be able to demonstrate their sales ability, tenacity and natural ability to seek out new customers by visiting leads/prospects directly. Candidates with a background in sales, a hunter mentality , someone who isn t afraid of walking into businesses to sell their products, introduce machine rentals and their impressive aftercare service. Experience in Coffee is desirable although food, drink, or catering equipment would also be considered for this role as well as people sell capital equipment. You will possess effective sales techniques, be of a genuine character with presence and the ability to build ongoing relationships. Candidates must have a driving licence and have strong IT skills as well as have a relationship approach to their customer management.