Active Directory and Entra Specialist 2.2 Purpose of the Role The Active Directory / Entra Specialist is the technical authority for the customer's hybrid identity platform. The role owns the design, operation, security, and continuous improvement of on-premises Active Directory Domain Services, Group Policy, ADFS, Entra ID (P2), Azure AD Connect, B2B and B2C flows, Conditional Access, MFA, Intune, and identity lifecycle automation across all in-scope business programmes. Identity is the foundation of every other workload in the estate. This role therefore underwrites the availability, security and compliance of M365, SharePoint, Power Platform, Dynamics 365, Fabric and Azure services. The post-holder is on the front line for any P1 authentication outage, Conditional Access misconfiguration, or directory replication failure. Requirements 2.3 Key Technical Responsibilities Hybrid Active Directory Operations Administer multi-forest on-premises Active Directory Domain Services (modern schema, WS2016+ functional level), including domain controllers, FSMO roles, sites and services, replication topology, DNS, DHCP, time service (NT5DS), and trust relationships. Maintain and harden Group Policy Objects across the estate, including baseline security GPOs, audit policies, AppLocker / WDAC, BitLocker, Windows Update for Business, and computer/user configuration drift detection. Operate and patch ADFS on legacy Windows Server (where present), administer claims rules, relying party trusts, certificate rotation, and plan migration of relying parties to Entra ID where commercially appropriate. Manage Azure AD Connect (auto-updating) including sync rules, source anchor, password hash sync / pass-through authentication, seamless SSO, staging mode validation, and re-permission / re-baseline activities. Diagnose and remediate replication failures, lingering objects, USN rollback, tombstone issues, NTLM/Kerberos auth failures, SPN duplication, and time-skew problems using repadmin, dcdiag, klist, KDCDiag, ADReplStatus and Microsoft 365 Connectivity Analyzer. Entra ID and Identity Lifecycle Administer Entra ID P2 tenants including users, groups, dynamic groups, administrative units, application registrations, enterprise applications, service principals, managed identities, and consent workflows. Configure and operate Conditional Access (sign-in risk, user risk, named locations, device compliance, session controls), Multi-Factor Authentication, passwordless sign-in (Windows Hello for Business, FIDO2, Authenticator), and Temporary Access Pass for onboarding. Operate Privileged Identity Management (PIM) for just-in-time role activation, approval workflows, access reviews and break-glass account governance; work with the on-premises PAM solution for tier-0 administration. Manage Entra ID B2B (guest collaboration) and B2C (custom policies, user flows, identity providers, custom branding, application integrations) for both internal and external-facing tenants. Implement Identity Governance: Entitlement Management, Access Packages, Access Reviews, Lifecycle Workflows, and HR-driven inbound provisioning where in scope. Endpoint Management with Intune Administer Microsoft Intune including device enrolment (Autopilot, Apple ABM, Android Enterprise), configuration profiles, compliance policies, app protection policies (MAM), Conditional Access integration, and Endpoint Privilege Management. Define and maintain Windows update rings, feature update profiles, driver update profiles, and Defender for Endpoint baselines via Intune Security Baselines. Operate Win32 / LOB / Microsoft Store app deployment, package authoring (intunewin), update rings, and supersedence chains. Co-manage devices with Configuration Manager where present, troubleshoot enrolment failures using IME logs, MDM Diagnostics Tool, and the Intune Troubleshooting portal. Identity Automation and Tooling Author and maintain PowerShell automation using Microsoft Graph PowerShell SDK, Az PowerShell, ExchangeOnlineManagement, MSOnline (legacy), AzureAD (legacy), and ActiveDirectory modules - including JML (Joiner-Mover-Leaver) workflows, group membership reconciliation, stale object cleanup, and licence assignment. Build and operate identity-related runbooks in Azure Automation, Logic Apps, or Power Automate where appropriate. Use Microsoft Graph (REST + SDK) for advanced reporting, bulk operations, and integration with HR / ITSM platforms. Service Operations Own L2/L3 incident, problem and change resolution for identity-related tickets, achieving the contractual SLAs: P1 1-hour response / 4-hour resolution, P2 4-hour response / 1 working day resolution, P3 1 working day response / 3 working days resolution. Lead root cause analysis (RCA) for P1 identity incidents and produce post-incident review reports within five working days. Contribute to monthly service reports with identity KPIs (sign-in success rate, MFA coverage, Conditional Access policy hits, privileged role activations, sync health, AAD Connect latency, certificate expiry watchlist). Participate in CAB review, change scheduling, and change risk assessment for identity changes; produce rollback plans and pre/post implementation checks. 2.4 Mandatory Technical Skills Active Directory Domain Services on Windows Server 2016+ including schema management, sites and services, GPO design, ADFS, AD CS, AD Recycle Bin, and DR/recovery procedures (authoritative restore). Entra ID P2 deep configuration: Conditional Access, MFA, PIM, Identity Protection (sign-in risk, user risk, risky users), Identity Governance, Application Proxy, External Identities (B2B, B2C custom policies), and Hybrid Identity (AAD Connect). Microsoft Intune end-to-end device and application management, including Autopilot pre-provisioning, compliance, configuration, and Endpoint Security baselines. PowerShell scripting (intermediate-to-advanced) using Microsoft Graph SDK, Az, and ActiveDirectory modules; ability to read / debug / extend existing scripts under change control. Working knowledge of Microsoft Defender for Identity (formerly Azure ATP) signals and integration with Defender XDR. Networking fundamentals: DNS, Kerberos, NTLM, OAuth 2.0, OpenID Connect, SAML 2.0, WS-Federation, certificate-based authentication, TLS/SSL troubleshooting, and modern auth flows. Working knowledge of ITIL v4 incident, problem, change and configuration management, and ITSM ticketing (e.g., ServiceNow, Jira Service Management). 2.5 Desirable Technical Skills Entra Permissions Management (CIEM). Microsoft Entra ID Verified ID (decentralised identity) familiarity. Group Policy Analytics in Intune for cloud migration. Experience operating tier-0 PAM solutions (CyberArk, BeyondTrust, Delinea) on-premises. Familiarity with FIDO2 hardware tokens, Windows LAPS (cloud), and Authentication Methods migration. Exposure to Azure VPN Gateway, ExpressRoute, and hybrid connectivity for identity authentication paths. 2.6 Required Certifications Microsoft Certified: Identity and Access Administrator Associate (SC-300) - mandatory. Microsoft Certified: Endpoint Administrator Associate (MD-102) - mandatory. Microsoft 365 Certified: Administrator Expert (MS-102) - preferred. Microsoft Certified: Cybersecurity Architect Expert (SC-100) - desirable. ITIL 4 Foundation - preferred.
10/05/2026
Full time
Active Directory and Entra Specialist 2.2 Purpose of the Role The Active Directory / Entra Specialist is the technical authority for the customer's hybrid identity platform. The role owns the design, operation, security, and continuous improvement of on-premises Active Directory Domain Services, Group Policy, ADFS, Entra ID (P2), Azure AD Connect, B2B and B2C flows, Conditional Access, MFA, Intune, and identity lifecycle automation across all in-scope business programmes. Identity is the foundation of every other workload in the estate. This role therefore underwrites the availability, security and compliance of M365, SharePoint, Power Platform, Dynamics 365, Fabric and Azure services. The post-holder is on the front line for any P1 authentication outage, Conditional Access misconfiguration, or directory replication failure. Requirements 2.3 Key Technical Responsibilities Hybrid Active Directory Operations Administer multi-forest on-premises Active Directory Domain Services (modern schema, WS2016+ functional level), including domain controllers, FSMO roles, sites and services, replication topology, DNS, DHCP, time service (NT5DS), and trust relationships. Maintain and harden Group Policy Objects across the estate, including baseline security GPOs, audit policies, AppLocker / WDAC, BitLocker, Windows Update for Business, and computer/user configuration drift detection. Operate and patch ADFS on legacy Windows Server (where present), administer claims rules, relying party trusts, certificate rotation, and plan migration of relying parties to Entra ID where commercially appropriate. Manage Azure AD Connect (auto-updating) including sync rules, source anchor, password hash sync / pass-through authentication, seamless SSO, staging mode validation, and re-permission / re-baseline activities. Diagnose and remediate replication failures, lingering objects, USN rollback, tombstone issues, NTLM/Kerberos auth failures, SPN duplication, and time-skew problems using repadmin, dcdiag, klist, KDCDiag, ADReplStatus and Microsoft 365 Connectivity Analyzer. Entra ID and Identity Lifecycle Administer Entra ID P2 tenants including users, groups, dynamic groups, administrative units, application registrations, enterprise applications, service principals, managed identities, and consent workflows. Configure and operate Conditional Access (sign-in risk, user risk, named locations, device compliance, session controls), Multi-Factor Authentication, passwordless sign-in (Windows Hello for Business, FIDO2, Authenticator), and Temporary Access Pass for onboarding. Operate Privileged Identity Management (PIM) for just-in-time role activation, approval workflows, access reviews and break-glass account governance; work with the on-premises PAM solution for tier-0 administration. Manage Entra ID B2B (guest collaboration) and B2C (custom policies, user flows, identity providers, custom branding, application integrations) for both internal and external-facing tenants. Implement Identity Governance: Entitlement Management, Access Packages, Access Reviews, Lifecycle Workflows, and HR-driven inbound provisioning where in scope. Endpoint Management with Intune Administer Microsoft Intune including device enrolment (Autopilot, Apple ABM, Android Enterprise), configuration profiles, compliance policies, app protection policies (MAM), Conditional Access integration, and Endpoint Privilege Management. Define and maintain Windows update rings, feature update profiles, driver update profiles, and Defender for Endpoint baselines via Intune Security Baselines. Operate Win32 / LOB / Microsoft Store app deployment, package authoring (intunewin), update rings, and supersedence chains. Co-manage devices with Configuration Manager where present, troubleshoot enrolment failures using IME logs, MDM Diagnostics Tool, and the Intune Troubleshooting portal. Identity Automation and Tooling Author and maintain PowerShell automation using Microsoft Graph PowerShell SDK, Az PowerShell, ExchangeOnlineManagement, MSOnline (legacy), AzureAD (legacy), and ActiveDirectory modules - including JML (Joiner-Mover-Leaver) workflows, group membership reconciliation, stale object cleanup, and licence assignment. Build and operate identity-related runbooks in Azure Automation, Logic Apps, or Power Automate where appropriate. Use Microsoft Graph (REST + SDK) for advanced reporting, bulk operations, and integration with HR / ITSM platforms. Service Operations Own L2/L3 incident, problem and change resolution for identity-related tickets, achieving the contractual SLAs: P1 1-hour response / 4-hour resolution, P2 4-hour response / 1 working day resolution, P3 1 working day response / 3 working days resolution. Lead root cause analysis (RCA) for P1 identity incidents and produce post-incident review reports within five working days. Contribute to monthly service reports with identity KPIs (sign-in success rate, MFA coverage, Conditional Access policy hits, privileged role activations, sync health, AAD Connect latency, certificate expiry watchlist). Participate in CAB review, change scheduling, and change risk assessment for identity changes; produce rollback plans and pre/post implementation checks. 2.4 Mandatory Technical Skills Active Directory Domain Services on Windows Server 2016+ including schema management, sites and services, GPO design, ADFS, AD CS, AD Recycle Bin, and DR/recovery procedures (authoritative restore). Entra ID P2 deep configuration: Conditional Access, MFA, PIM, Identity Protection (sign-in risk, user risk, risky users), Identity Governance, Application Proxy, External Identities (B2B, B2C custom policies), and Hybrid Identity (AAD Connect). Microsoft Intune end-to-end device and application management, including Autopilot pre-provisioning, compliance, configuration, and Endpoint Security baselines. PowerShell scripting (intermediate-to-advanced) using Microsoft Graph SDK, Az, and ActiveDirectory modules; ability to read / debug / extend existing scripts under change control. Working knowledge of Microsoft Defender for Identity (formerly Azure ATP) signals and integration with Defender XDR. Networking fundamentals: DNS, Kerberos, NTLM, OAuth 2.0, OpenID Connect, SAML 2.0, WS-Federation, certificate-based authentication, TLS/SSL troubleshooting, and modern auth flows. Working knowledge of ITIL v4 incident, problem, change and configuration management, and ITSM ticketing (e.g., ServiceNow, Jira Service Management). 2.5 Desirable Technical Skills Entra Permissions Management (CIEM). Microsoft Entra ID Verified ID (decentralised identity) familiarity. Group Policy Analytics in Intune for cloud migration. Experience operating tier-0 PAM solutions (CyberArk, BeyondTrust, Delinea) on-premises. Familiarity with FIDO2 hardware tokens, Windows LAPS (cloud), and Authentication Methods migration. Exposure to Azure VPN Gateway, ExpressRoute, and hybrid connectivity for identity authentication paths. 2.6 Required Certifications Microsoft Certified: Identity and Access Administrator Associate (SC-300) - mandatory. Microsoft Certified: Endpoint Administrator Associate (MD-102) - mandatory. Microsoft 365 Certified: Administrator Expert (MS-102) - preferred. Microsoft Certified: Cybersecurity Architect Expert (SC-100) - desirable. ITIL 4 Foundation - preferred.
VE3 is seeking an IT Service Desk Lead based in Maidenhead, UK. The role is responsible for the effective operation of the Service Desk, managing service quality, and leading a team to ensure efficient ticket resolution. The ideal candidate will have extensive experience with ITIL practices and ITSM tools like ZohoDesk and ServiceNow. You'll work in a dynamic environment offering a competitive remuneration package and opportunities for professional development.
10/05/2026
Full time
VE3 is seeking an IT Service Desk Lead based in Maidenhead, UK. The role is responsible for the effective operation of the Service Desk, managing service quality, and leading a team to ensure efficient ticket resolution. The ideal candidate will have extensive experience with ITIL practices and ITSM tools like ZohoDesk and ServiceNow. You'll work in a dynamic environment offering a competitive remuneration package and opportunities for professional development.
Overview Role: IT Service Desk Lead (Freelance/Contract) - Maidenhead, United Kingdom Exp: 5+ Years • Location: UK Responsibilities Incident and Service Management: act as the escalation point for complex incidents and service requests, ensuring timely resolution in accordance with agreed SLAs. Perform root-cause analysis and drive resolution of recurring problems. Monitor service delivery performance, proactively identifying potential disruptions and coordinating corrective actions. Lead the configuration, optimisation, and rollout of ZohoDesk (or equivalent ITSM tool), including ticket workflows, SLAs, automations, queues, escalation rules, and dashboards. Define and implement standard service desk templates, including incident, service request, change, and problem templates, ensuring consistency across projects and support teams. Establish and enforce service desk best practices, documentation standards, and operating procedures to improve ticket quality, response times, and resolution efficiency. Act as the primary point of contact for service desk tooling, working closely with support teams and stakeholders to support adoption, continuous improvement, and reporting. Technical Support and Analysis: provide advanced technical support and guidance to internal users and external clients across systems, software applications, and infrastructure. Analyse data, identify trends, and recommend enhancements or solutions to improve overall service quality and reliability. Relationship Management Collaborate closely with internal stakeholders, technical teams, third-party vendors, and external clients to manage service expectations. Support relationship management activities by clearly communicating technical solutions and service updates. Lead or participate in projects aimed at improving service delivery processes, documentation, and tools. Contribute to the knowledge base by developing and maintaining accurate, accessible documentation. Process & Performance Management Ability to create, interpret, and present ITSM metrics, identifying root causes for performance issues and implementing improvements. Familiarity with ITSM tools (ServiceNow and/or Zohodesk), operational dashboards, and automation. Compliance and Governance Ensure compliance with company standards, industry best practices, and applicable UK regulations (e.g., ISO 27001, GDPR, ITIL frameworks). Maintain accurate records of service-related activities for auditing purposes. Training and Support Provide training and support to operational teams to ensure they optimize service delivery according to best practice guidance. Essential Skills and Experience Proven experience as a Service Analyst, Senior Service Analyst, or equivalent role within an enterprise-level service management or IT support environment. Comprehensive understanding of ITIL practices, particularly Incident, Problem, Change, and Service Level Management. Demonstrable experience using ITSM tools (e.g., ServiceNow, Zohodesk, Jira Service Management, Freshdesk). Excellent analytical and problem-solving skills, with experience conducting root-cause analyses and recommending effective solutions. Strong technical background with proficiency in common enterprise technologies (Microsoft 365, Azure/AWS, network troubleshooting, databases, application support). Outstanding communication and interpersonal skills; adept at conveying complex information clearly to diverse audiences. Experience in developing, maintaining, and enhancing knowledge bases and service documentation. Desirable Qualifications ITIL Foundation Certification (essential), ITIL Intermediate or Practitioner Certification (desirable). Certification or familiarity with Agile practices, Scrum methodologies, and project management (e.g., PRINCE2). Technical certifications (e.g., Microsoft Certified Solutions Expert, AWS Certified Solutions Architect, Cisco certifications). Personal Attributes Proactive, self-motivated, and driven to continuously improve. Collaborative, team-oriented, with strong stakeholder management capabilities. Ability to prioritise workload effectively under pressure and manage conflicting priorities. Flexible and adaptable to changing business demands and priorities.
10/05/2026
Full time
Overview Role: IT Service Desk Lead (Freelance/Contract) - Maidenhead, United Kingdom Exp: 5+ Years • Location: UK Responsibilities Incident and Service Management: act as the escalation point for complex incidents and service requests, ensuring timely resolution in accordance with agreed SLAs. Perform root-cause analysis and drive resolution of recurring problems. Monitor service delivery performance, proactively identifying potential disruptions and coordinating corrective actions. Lead the configuration, optimisation, and rollout of ZohoDesk (or equivalent ITSM tool), including ticket workflows, SLAs, automations, queues, escalation rules, and dashboards. Define and implement standard service desk templates, including incident, service request, change, and problem templates, ensuring consistency across projects and support teams. Establish and enforce service desk best practices, documentation standards, and operating procedures to improve ticket quality, response times, and resolution efficiency. Act as the primary point of contact for service desk tooling, working closely with support teams and stakeholders to support adoption, continuous improvement, and reporting. Technical Support and Analysis: provide advanced technical support and guidance to internal users and external clients across systems, software applications, and infrastructure. Analyse data, identify trends, and recommend enhancements or solutions to improve overall service quality and reliability. Relationship Management Collaborate closely with internal stakeholders, technical teams, third-party vendors, and external clients to manage service expectations. Support relationship management activities by clearly communicating technical solutions and service updates. Lead or participate in projects aimed at improving service delivery processes, documentation, and tools. Contribute to the knowledge base by developing and maintaining accurate, accessible documentation. Process & Performance Management Ability to create, interpret, and present ITSM metrics, identifying root causes for performance issues and implementing improvements. Familiarity with ITSM tools (ServiceNow and/or Zohodesk), operational dashboards, and automation. Compliance and Governance Ensure compliance with company standards, industry best practices, and applicable UK regulations (e.g., ISO 27001, GDPR, ITIL frameworks). Maintain accurate records of service-related activities for auditing purposes. Training and Support Provide training and support to operational teams to ensure they optimize service delivery according to best practice guidance. Essential Skills and Experience Proven experience as a Service Analyst, Senior Service Analyst, or equivalent role within an enterprise-level service management or IT support environment. Comprehensive understanding of ITIL practices, particularly Incident, Problem, Change, and Service Level Management. Demonstrable experience using ITSM tools (e.g., ServiceNow, Zohodesk, Jira Service Management, Freshdesk). Excellent analytical and problem-solving skills, with experience conducting root-cause analyses and recommending effective solutions. Strong technical background with proficiency in common enterprise technologies (Microsoft 365, Azure/AWS, network troubleshooting, databases, application support). Outstanding communication and interpersonal skills; adept at conveying complex information clearly to diverse audiences. Experience in developing, maintaining, and enhancing knowledge bases and service documentation. Desirable Qualifications ITIL Foundation Certification (essential), ITIL Intermediate or Practitioner Certification (desirable). Certification or familiarity with Agile practices, Scrum methodologies, and project management (e.g., PRINCE2). Technical certifications (e.g., Microsoft Certified Solutions Expert, AWS Certified Solutions Architect, Cisco certifications). Personal Attributes Proactive, self-motivated, and driven to continuously improve. Collaborative, team-oriented, with strong stakeholder management capabilities. Ability to prioritise workload effectively under pressure and manage conflicting priorities. Flexible and adaptable to changing business demands and priorities.
VE Ltd is seeking a skilled M365 Applications Specialist to design, configure, and support the Microsoft 365 application estate, which includes Exchange Online and Microsoft Teams. The candidate will be responsible for key technical tasks and will have a crucial role in application lifecycle management and service operations. Ideal applicants will have relevant certifications and practical experience with Microsoft 365 administration and the Power Platform, along with strong PowerShell skills. This role is based in Maidenhead, England.
10/05/2026
Full time
VE Ltd is seeking a skilled M365 Applications Specialist to design, configure, and support the Microsoft 365 application estate, which includes Exchange Online and Microsoft Teams. The candidate will be responsible for key technical tasks and will have a crucial role in application lifecycle management and service operations. Ideal applicants will have relevant certifications and practical experience with Microsoft 365 administration and the Power Platform, along with strong PowerShell skills. This role is based in Maidenhead, England.
VE Ltd seeks an M365 Applications Specialist based in Maidenhead, United Kingdom. The role involves designing, configuring, and supporting Microsoft 365 applications like Exchange Online and Teams, ensuring continuous improvement for users. Candidates must exhibit strong expertise in Microsoft 365 service administration, Power Platform development, and incident management. Required certifications include Microsoft 365 Certified: Administrator Expert. This position offers an opportunity to impact business operations significantly.
10/05/2026
Full time
VE Ltd seeks an M365 Applications Specialist based in Maidenhead, United Kingdom. The role involves designing, configuring, and supporting Microsoft 365 applications like Exchange Online and Teams, ensuring continuous improvement for users. Candidates must exhibit strong expertise in Microsoft 365 service administration, Power Platform development, and incident management. Required certifications include Microsoft 365 Certified: Administrator Expert. This position offers an opportunity to impact business operations significantly.
A global software intelligence leader is seeking a Data Analytics Consultant in Maidenhead, UK. This role focuses on engaging clients in their Digital Experience journey, requiring strong data analysis skills and customer communication expertise in French. Candidates should have a Bachelor's degree and 2-3 years experience in a customer-facing role. The position offers a hybrid working model and emphasizes personal growth through tailored career development programs.
10/05/2026
Full time
A global software intelligence leader is seeking a Data Analytics Consultant in Maidenhead, UK. This role focuses on engaging clients in their Digital Experience journey, requiring strong data analysis skills and customer communication expertise in French. Candidates should have a Bachelor's degree and 2-3 years experience in a customer-facing role. The position offers a hybrid working model and emphasizes personal growth through tailored career development programs.
Your role at Dynatrace Dynatrace provides software intelligence to simplify cloud complexity and accelerate digital transformation. With automatic and intelligent observability at scale, our all-in-one platform delivers precise answers about the performance and security of applications, the underlying infrastructure, and the experience of all users to enable organizations to innovate faster, collaborate more efficiently, and deliver more value with dramatically less effort. That's why many of the world's largest organizations trust Dynatrace(R) to modernize and automate cloud operations, release better software faster, and deliver unrivalled digital experiences. Job Description As a Data Analytics Consultant , you will work with our newest customers who are just starting their Digital Experience journey with Dynatrace. You will be exposed to a wide variety of clients that span across many different verticals (retail, auto, finance, travel, etc.) to help foster engagement and usage of the Dynatrace Digital Experience components. Your main objective will be to help the customer understand why Digital Experience is critical to their monitoring strategy, while also helping them to take their first steps in Dynatrace tool usage.To achieve your goals, you will receive training to become an expert in our Digital Experience components of Synthetic Monitoring, Real User Monitoring (RUM), and Session Replay. You will be equal parts product evangelist and data analyst as you help customers take their first steps towards solving their most critical data-driven business problems.This role requires excellent customer-facing communication skills as well as great collaboration skills as you work with our internal Dynatrace account teams to help drive digital transformation for our customers. Responsibilities include: A customer-first attitude that focuses on enablement and curiosity as you work to learn the unique needs of each customer as they take their first steps with Digital Experience Becoming adept with our Digital Experience components to find the important pieces of data that will help move the performance needle for your customers Excellent prioritization and organizational skills that will help you manage your day-to-day delivery to a large and varied customer base Looking for opportunities to help your newer customers mature with Digital Experience and expand their usage of Dynatrace Creating concise analysis and enablement deliverables for your clients to highlight the value of Dynatrace with initial investigation into performance fault domains Focusing your efforts with a consultative mindset to identify needs across varied industry verticals What will help you succeed Minimum Requirements: Bachelor's degree in Computer Information Systems, Computer Science, Business, Marketing, Statistics, Mathematics, Economics, or other related disciplines is required. 2-3 years of experience working in a customer success role or data analysis consultative role, including a strong emphasis on client facing communication and presentation expertise Adept and comfortable working in a customer-facing role as a conversation and strategy leader geared toward successful outcomes Fluent understanding of the French langauge as the customer base for this role with be primarily French. Preferred Requirements: Experience in data-driven analysis - excellent at working with, understanding, and analyzing data Basic understanding of web technologies including HTML, JS, CSS, networking, Content Delivery Networks, Cloud; basic understanding of Chrome Dev Tools and Webpage test Familiarity with analysis tools including Google Analytics, Adobe, Advanced Excel, Tableau, SPSS, R, etc. Stellar conceptualization and communication skills. Demonstrated ability to bring business and technical people together around clear product concepts, and to motivate them to deliver whole, working solutions Proven ability to work under pressure and to handle multiple conflicting priorities Recognizes and understands both personal and team dynamics and relationships, is empathetic to stakeholder concerns and effectively influences and persuades Self-starter who thinks proactively and tries to develop solutions rather than wait for an answer Has a desire to learn new technology and deliver successful customer and partner outcomes for stakeholders at all levels Possesses excellent organizational, problem-solving, and analytical skills with a keen attention to detail Why you will love being a Dynatracer A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly . Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. A hybrid working model that combines home and in-office work. A team that thinks outside the box, welcomes unconventional ideas and pushes boundaries . An environment that fosters innovation, enables creative collaboration, and allows you to grow . A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals. Mental health supportOur Employee Assistance Program, powered by Telus Health, offers support for you and your family members. Wellness DaysFour company-designated extra paid days off for you to recharge batteries. FlexibilityOur hybrid working model and flexible working hours offer you the flexibility you need. Employee Stock Purchase PlanPurchase company stock () at a discounted price and become a shareholder. Learn & developCompany-wide learning perks, designated team's learning days, and more. Volunteering dayA day of paid volunteer time to support a community or cause you care about. Regular team eventsWe host Global Culture Parties, Family & Friends at Work Day, Global Breakfasts, Green Weeks, Pride Month, and beyond! International vibeMost of our offices and teams are proudly multicultural. English is our shared language, but we embrace and learn from each other's cultures.Rewards vary depending on your employment type. Some benefits and perks also differ by - explore your city to see what's available there. Benefits and work-life perksWe offer best-in-class core rewards, including paid time off, financial security benefits, retirement savings plans, and health insurance. Beyond that, you'll get other benefits and work-life perks designed to make your ride with us even more rewarding.Dynatrace (NYSE: DT) is the leading AI-powered observability and security platform. We're advancing observability for today's digital businesses, helping transform modern digital ecosystems' complexity into powerful business assets.Our AI-driven insights cut through the noise, allowing customers to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Dynatrace offers simplicity, clarity, and reliability at scale to ensure teams can make informed decisions, minimize downtime, and drive their business forward with confidence.
10/05/2026
Full time
Your role at Dynatrace Dynatrace provides software intelligence to simplify cloud complexity and accelerate digital transformation. With automatic and intelligent observability at scale, our all-in-one platform delivers precise answers about the performance and security of applications, the underlying infrastructure, and the experience of all users to enable organizations to innovate faster, collaborate more efficiently, and deliver more value with dramatically less effort. That's why many of the world's largest organizations trust Dynatrace(R) to modernize and automate cloud operations, release better software faster, and deliver unrivalled digital experiences. Job Description As a Data Analytics Consultant , you will work with our newest customers who are just starting their Digital Experience journey with Dynatrace. You will be exposed to a wide variety of clients that span across many different verticals (retail, auto, finance, travel, etc.) to help foster engagement and usage of the Dynatrace Digital Experience components. Your main objective will be to help the customer understand why Digital Experience is critical to their monitoring strategy, while also helping them to take their first steps in Dynatrace tool usage.To achieve your goals, you will receive training to become an expert in our Digital Experience components of Synthetic Monitoring, Real User Monitoring (RUM), and Session Replay. You will be equal parts product evangelist and data analyst as you help customers take their first steps towards solving their most critical data-driven business problems.This role requires excellent customer-facing communication skills as well as great collaboration skills as you work with our internal Dynatrace account teams to help drive digital transformation for our customers. Responsibilities include: A customer-first attitude that focuses on enablement and curiosity as you work to learn the unique needs of each customer as they take their first steps with Digital Experience Becoming adept with our Digital Experience components to find the important pieces of data that will help move the performance needle for your customers Excellent prioritization and organizational skills that will help you manage your day-to-day delivery to a large and varied customer base Looking for opportunities to help your newer customers mature with Digital Experience and expand their usage of Dynatrace Creating concise analysis and enablement deliverables for your clients to highlight the value of Dynatrace with initial investigation into performance fault domains Focusing your efforts with a consultative mindset to identify needs across varied industry verticals What will help you succeed Minimum Requirements: Bachelor's degree in Computer Information Systems, Computer Science, Business, Marketing, Statistics, Mathematics, Economics, or other related disciplines is required. 2-3 years of experience working in a customer success role or data analysis consultative role, including a strong emphasis on client facing communication and presentation expertise Adept and comfortable working in a customer-facing role as a conversation and strategy leader geared toward successful outcomes Fluent understanding of the French langauge as the customer base for this role with be primarily French. Preferred Requirements: Experience in data-driven analysis - excellent at working with, understanding, and analyzing data Basic understanding of web technologies including HTML, JS, CSS, networking, Content Delivery Networks, Cloud; basic understanding of Chrome Dev Tools and Webpage test Familiarity with analysis tools including Google Analytics, Adobe, Advanced Excel, Tableau, SPSS, R, etc. Stellar conceptualization and communication skills. Demonstrated ability to bring business and technical people together around clear product concepts, and to motivate them to deliver whole, working solutions Proven ability to work under pressure and to handle multiple conflicting priorities Recognizes and understands both personal and team dynamics and relationships, is empathetic to stakeholder concerns and effectively influences and persuades Self-starter who thinks proactively and tries to develop solutions rather than wait for an answer Has a desire to learn new technology and deliver successful customer and partner outcomes for stakeholders at all levels Possesses excellent organizational, problem-solving, and analytical skills with a keen attention to detail Why you will love being a Dynatracer A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly . Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. A hybrid working model that combines home and in-office work. A team that thinks outside the box, welcomes unconventional ideas and pushes boundaries . An environment that fosters innovation, enables creative collaboration, and allows you to grow . A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals. Mental health supportOur Employee Assistance Program, powered by Telus Health, offers support for you and your family members. Wellness DaysFour company-designated extra paid days off for you to recharge batteries. FlexibilityOur hybrid working model and flexible working hours offer you the flexibility you need. Employee Stock Purchase PlanPurchase company stock () at a discounted price and become a shareholder. Learn & developCompany-wide learning perks, designated team's learning days, and more. Volunteering dayA day of paid volunteer time to support a community or cause you care about. Regular team eventsWe host Global Culture Parties, Family & Friends at Work Day, Global Breakfasts, Green Weeks, Pride Month, and beyond! International vibeMost of our offices and teams are proudly multicultural. English is our shared language, but we embrace and learn from each other's cultures.Rewards vary depending on your employment type. Some benefits and perks also differ by - explore your city to see what's available there. Benefits and work-life perksWe offer best-in-class core rewards, including paid time off, financial security benefits, retirement savings plans, and health insurance. Beyond that, you'll get other benefits and work-life perks designed to make your ride with us even more rewarding.Dynatrace (NYSE: DT) is the leading AI-powered observability and security platform. We're advancing observability for today's digital businesses, helping transform modern digital ecosystems' complexity into powerful business assets.Our AI-driven insights cut through the noise, allowing customers to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Dynatrace offers simplicity, clarity, and reliability at scale to ensure teams can make informed decisions, minimize downtime, and drive their business forward with confidence.
Maidenhead, United Kingdom M365 Applications Specialist Purpose of the Role The M365 Applications Specialist is responsible for the design, configuration, support and continuous improvement of the Microsoft 365 application estate that the customer's staff and partners use every day. This includes Exchange Online, Microsoft Teams (including Teams Phone where applicable), OneDrive for Business, SharePoint Online (in collaboration with the SharePoint Specialist), Microsoft Loop, Planner, Forms, Stream, Viva, and the integration layer between these workloads and Power Platform, Dataverse, Dynamics 365, and Microsoft Fabric. The role sits at the intersection of operations and solutioning. On a typical day the post-holder will close P3 service requests in the morning (mailbox provisioning, Teams policy changes, sharing rule adjustments), spend the afternoon designing a Power Automate flow tied to a SharePoint list for a business unit, and finish by reviewing release notes for the next M365 monthly update and authoring a change request for CAB. Key Technical Responsibilities Administer Microsoft 365 tenants across all in-scope programme areas via the Microsoft 365 Admin Center, Exchange Admin Center, Teams Admin Center, SharePoint Admin Center, and corresponding PowerShell modules. Manage tenant level configuration: domains, DNS records (MX, SPF, DKIM, DMARC, autodiscover), licence assignment (group based licensing), service plans, organisation wide settings, and cross tenant access for B2B. Operate Exchange Online including mailbox lifecycle, shared / resource / room mailboxes, transport rules, connectors, anti spam / anti phishing policies (Defender for Office 365 Plan 1/2), eDiscovery (standard and premium), retention policies and labels, journaling, and hybrid mail flow where applicable. Administer Microsoft Teams: messaging policies, meeting policies, app permission policies, Teams templates, channels, private channels, shared channels (Teams Connect), live events, voice (calling plans / Direct Routing if in scope), Teams Rooms devices, and Teams telemetry via Call Quality Dashboard. Administer OneDrive for Business including storage quotas, sharing controls, retention, restore, OneDrive sync issues (ODSyncReport), and Known Folder Move. Application Solution Delivery Design and deliver business solutions using a fit first approach across the M365 stack: SharePoint lists / libraries, Lists, Planner, Forms, Power Automate flows, and Power Apps where appropriate, before recommending custom development. Build Power Automate cloud flows (automated, instant, scheduled, business process flows) including approval flows, integration with Dataverse, SharePoint, Outlook, Teams adaptive cards, and HTTP / custom connectors. Develop and maintain Power Apps canvas and model driven apps, including Dataverse table design, business rules, security roles, and ALM through Power Platform Solutions. Integrate solutions with Dataverse, Dynamics 365 (existing CRM estate), legacy and current SQL Server versions, and Azure resources via on premises data gateway, dataflows, and APIs. Author SharePoint Framework (SPFx) web parts and extensions, custom Teams apps, Microsoft Graph integrated solutions, and Office Add ins where requirements exceed low code capability. Microsoft Fabric and Power BI Integration Support Microsoft Fabric workspaces including OneLake, Lakehouse / Warehouse models, semantic models, and Power BI report distribution; coordinate with the Azure Specialist on capacity sizing. Operate Power BI Pro / Premium tenant settings, gateways, dataset refresh schedules, RLS / OLS, deployment pipelines, and workspace governance. Application Lifecycle Management and Governance Apply the Microsoft Power Platform Center of Excellence (CoE) Starter Kit to enforce environment strategy, DLP policies, connector governance, maker auditing, and orphaned app management. Use Power Platform pipelines (or Azure DevOps with Power Platform Build Tools) for solution deployment between development, test, and production environments. Maintain solution documentation, technical design documents (TDDs), and operational runbooks for every application in production. Operate change management for application changes through CAB; deliver pre change validation, rollback plan, and post change verification. Service Operations Resolve M365 application incidents and service requests at L2/L3 within the contractual SLAs (P1 1h/4h; P2 4h/1WD; P3 1WD/3WD), liaising with Microsoft Support (Premier / Unified) for vendor driven analysis at Level 4. Author and execute service requests including conditional access policy adjustments for application access, new Power Platform non Production environment provisioning, Teams policy changes, mailbox provisioning, and DLP policy refinements. Support adoption and change management, including delivery of training collateral, champion programmes, and Microsoft Adoption Score interpretation. Contribute to monthly service reports with application KPIs (Teams call quality, Exchange Online availability, mailbox size trends, Power Platform consumption, app inventory). Mandatory Technical Skills Microsoft 365 service administration across Exchange Online, SharePoint Online, OneDrive, Teams, and Defender for Office 365. Power Platform development with Power Automate (cloud flows, business process flows, AI Builder familiarity), Power Apps (canvas and model driven), Dataverse modelling, and Power BI. PowerShell across ExchangeOnlineManagement, MicrosoftTeams, PnP.PowerShell, Microsoft Graph PowerShell SDK, and the Power Apps for Makers / Admins modules. SharePoint Online deep configuration including modern site collections, hub sites, site designs / scripts, search architecture, content types, term store, and permissions. REST and Microsoft Graph API integration; OAuth 2.0 application registrations, delegated vs application permissions, certificate based auth, and rate limit handling. ALM for Power Platform: solutions, environment strategy, pipelines, source control with Git, and managed vs unmanaged solution discipline. ITIL v4 incident, problem and change management on a Microsoft estate. Desirable Technical Skills SharePoint Framework (SPFx), TypeScript, React; experience packaging and deploying SPFx web parts and extensions. Microsoft Copilot Studio (formerly Power Virtual Agents) and Copilot for Microsoft 365 readiness. Microsoft Loop, Viva Engage / Insights / Topics. Microsoft Fabric capacity, OneLake, Lakehouse, and Direct Lake mode. Azure Logic Apps and Azure Functions (.NET / Node) for advanced integrations beyond Power Platform connector limits. Robotic Process Automation using Power Automate Desktop. Required Certifications Microsoft 365 Certified: Administrator Expert (MS-102) - mandatory. Microsoft Certified: Power Platform Functional Consultant Associate (PL-200) - mandatory. Microsoft 365 Certified: Teams Administrator Associate (MS-700) - preferred.
10/05/2026
Full time
Maidenhead, United Kingdom M365 Applications Specialist Purpose of the Role The M365 Applications Specialist is responsible for the design, configuration, support and continuous improvement of the Microsoft 365 application estate that the customer's staff and partners use every day. This includes Exchange Online, Microsoft Teams (including Teams Phone where applicable), OneDrive for Business, SharePoint Online (in collaboration with the SharePoint Specialist), Microsoft Loop, Planner, Forms, Stream, Viva, and the integration layer between these workloads and Power Platform, Dataverse, Dynamics 365, and Microsoft Fabric. The role sits at the intersection of operations and solutioning. On a typical day the post-holder will close P3 service requests in the morning (mailbox provisioning, Teams policy changes, sharing rule adjustments), spend the afternoon designing a Power Automate flow tied to a SharePoint list for a business unit, and finish by reviewing release notes for the next M365 monthly update and authoring a change request for CAB. Key Technical Responsibilities Administer Microsoft 365 tenants across all in-scope programme areas via the Microsoft 365 Admin Center, Exchange Admin Center, Teams Admin Center, SharePoint Admin Center, and corresponding PowerShell modules. Manage tenant level configuration: domains, DNS records (MX, SPF, DKIM, DMARC, autodiscover), licence assignment (group based licensing), service plans, organisation wide settings, and cross tenant access for B2B. Operate Exchange Online including mailbox lifecycle, shared / resource / room mailboxes, transport rules, connectors, anti spam / anti phishing policies (Defender for Office 365 Plan 1/2), eDiscovery (standard and premium), retention policies and labels, journaling, and hybrid mail flow where applicable. Administer Microsoft Teams: messaging policies, meeting policies, app permission policies, Teams templates, channels, private channels, shared channels (Teams Connect), live events, voice (calling plans / Direct Routing if in scope), Teams Rooms devices, and Teams telemetry via Call Quality Dashboard. Administer OneDrive for Business including storage quotas, sharing controls, retention, restore, OneDrive sync issues (ODSyncReport), and Known Folder Move. Application Solution Delivery Design and deliver business solutions using a fit first approach across the M365 stack: SharePoint lists / libraries, Lists, Planner, Forms, Power Automate flows, and Power Apps where appropriate, before recommending custom development. Build Power Automate cloud flows (automated, instant, scheduled, business process flows) including approval flows, integration with Dataverse, SharePoint, Outlook, Teams adaptive cards, and HTTP / custom connectors. Develop and maintain Power Apps canvas and model driven apps, including Dataverse table design, business rules, security roles, and ALM through Power Platform Solutions. Integrate solutions with Dataverse, Dynamics 365 (existing CRM estate), legacy and current SQL Server versions, and Azure resources via on premises data gateway, dataflows, and APIs. Author SharePoint Framework (SPFx) web parts and extensions, custom Teams apps, Microsoft Graph integrated solutions, and Office Add ins where requirements exceed low code capability. Microsoft Fabric and Power BI Integration Support Microsoft Fabric workspaces including OneLake, Lakehouse / Warehouse models, semantic models, and Power BI report distribution; coordinate with the Azure Specialist on capacity sizing. Operate Power BI Pro / Premium tenant settings, gateways, dataset refresh schedules, RLS / OLS, deployment pipelines, and workspace governance. Application Lifecycle Management and Governance Apply the Microsoft Power Platform Center of Excellence (CoE) Starter Kit to enforce environment strategy, DLP policies, connector governance, maker auditing, and orphaned app management. Use Power Platform pipelines (or Azure DevOps with Power Platform Build Tools) for solution deployment between development, test, and production environments. Maintain solution documentation, technical design documents (TDDs), and operational runbooks for every application in production. Operate change management for application changes through CAB; deliver pre change validation, rollback plan, and post change verification. Service Operations Resolve M365 application incidents and service requests at L2/L3 within the contractual SLAs (P1 1h/4h; P2 4h/1WD; P3 1WD/3WD), liaising with Microsoft Support (Premier / Unified) for vendor driven analysis at Level 4. Author and execute service requests including conditional access policy adjustments for application access, new Power Platform non Production environment provisioning, Teams policy changes, mailbox provisioning, and DLP policy refinements. Support adoption and change management, including delivery of training collateral, champion programmes, and Microsoft Adoption Score interpretation. Contribute to monthly service reports with application KPIs (Teams call quality, Exchange Online availability, mailbox size trends, Power Platform consumption, app inventory). Mandatory Technical Skills Microsoft 365 service administration across Exchange Online, SharePoint Online, OneDrive, Teams, and Defender for Office 365. Power Platform development with Power Automate (cloud flows, business process flows, AI Builder familiarity), Power Apps (canvas and model driven), Dataverse modelling, and Power BI. PowerShell across ExchangeOnlineManagement, MicrosoftTeams, PnP.PowerShell, Microsoft Graph PowerShell SDK, and the Power Apps for Makers / Admins modules. SharePoint Online deep configuration including modern site collections, hub sites, site designs / scripts, search architecture, content types, term store, and permissions. REST and Microsoft Graph API integration; OAuth 2.0 application registrations, delegated vs application permissions, certificate based auth, and rate limit handling. ALM for Power Platform: solutions, environment strategy, pipelines, source control with Git, and managed vs unmanaged solution discipline. ITIL v4 incident, problem and change management on a Microsoft estate. Desirable Technical Skills SharePoint Framework (SPFx), TypeScript, React; experience packaging and deploying SPFx web parts and extensions. Microsoft Copilot Studio (formerly Power Virtual Agents) and Copilot for Microsoft 365 readiness. Microsoft Loop, Viva Engage / Insights / Topics. Microsoft Fabric capacity, OneLake, Lakehouse, and Direct Lake mode. Azure Logic Apps and Azure Functions (.NET / Node) for advanced integrations beyond Power Platform connector limits. Robotic Process Automation using Power Automate Desktop. Required Certifications Microsoft 365 Certified: Administrator Expert (MS-102) - mandatory. Microsoft Certified: Power Platform Functional Consultant Associate (PL-200) - mandatory. Microsoft 365 Certified: Teams Administrator Associate (MS-700) - preferred.
VE Ltd is seeking an IT Service Desk Lead in Maidenhead, United Kingdom. The ideal candidate will have over 5 years of experience in service management and substantial knowledge of ITIL practices. Responsibilities include leading the rollout of ITSM tools, providing technical support, and ensuring compliance with regulations. Candidates should possess strong analytical skills and communicate effectively. This role is contract-based with a focus on improvement and compliance in service delivery.
10/05/2026
Full time
VE Ltd is seeking an IT Service Desk Lead in Maidenhead, United Kingdom. The ideal candidate will have over 5 years of experience in service management and substantial knowledge of ITIL practices. Responsibilities include leading the rollout of ITSM tools, providing technical support, and ensuring compliance with regulations. Candidates should possess strong analytical skills and communicate effectively. This role is contract-based with a focus on improvement and compliance in service delivery.
Job DescriptionSOC AnalystReq ID: 46205Posting Start Date: 07/05/2026Job Function: Cyber SecurityDivision: BusinessJob Location: GBR Maidenhead ATEAdvertised Salary: Competitive Salary + BenefitsRecruiter: Krystle JamesCareer Grade: EInternal Closing Date: 22/12/25 isn't always the first thing that comes to mind when you think of BT, but when it comes to keeping everyone safely connected, We Are The Protectors. We deal with thousands of cyber-attacks every day, so that millions of people can safely go about their daily lives and run their businesses. We deliver vital work at scale, with real breadth and impact. We connect for good.You'll be joining a specialist security team that is a trusted partner to governments worldwide, protecting critical national infrastructure and committed to the safety and security of our nation and global communities. Our mission focused work is innovative, inspiring and technologically challenging in a way that makes every day different and stimulating. We provide the opportunity to work on rare projects, with exciting tools and brilliant people. Everyone has access to unparalleled professional and personal development opportunities and your contribution is always valued.Why this job mattersWe are seeking a skilled and proactive SOC Analyst to join our dynamic 24/7 Security Operations Centre team. In this role, you will play a vital part in safeguarding critical systems and ensuring continuous operations by identifying and addressing security threats in real time. You will also contribute to the development and optimisation of security tools to strengthen our defences against emerging threats. Collaborating closely with customers and operational teams, you will tackle vulnerabilities and incidents, ensure operational resilience and reinforce security measures in a fast-paced environment.This job role is based near Watford within a 30-60 minute commute . Onsite with client (5 days per week). Monday-Friday 9am-5pm. You must be able to obtain DV clearance in order to start this role. You will need to have lived in the UK for 10 years+ to obtain this.What you'll be doingOperational Security:Operate efficiently within a 24/7 Security Operations Centre, ensuring continuous real-time monitoring and rapid incident response to safeguard operational continuity.Evaluate and address physical security concerns by analysing environmental metrics and implementing measures to support operational security.Support the deployment of IT, network, and security builds, ensuring effective integration and alignment with operational requirements.Threat Detection & Response:Take a proactive approach to threat hunting, thoroughly investigating incidents and resolving issues in alignment with SLAs.Analyse and correlate security alerts to detect and mitigate cyber threats, intrusions, and data breaches.Conduct in-depth log and network analysis to uncover indicators of system compromise, unauthorised access, or malicious activity.Vulnerability Management & Security Tools:Support the development, and optimisation of security tools to enhance threat detection and response.Conduct detailed vulnerability and threat assessments alongside security advisory services.Perform regular vulnerability scans and assessments to identify security gaps and misconfigurations.Monitor security tool health and deploy updates to maintain optimal performance.Policy & Development:Contribute to the development of best practices, security policies, and standard operating procedures.Support IT security risk assessments and compliance audits with diligence.Produce detailed technical and incident reports with actionable recommendations for management.Continuous Learning:Stay updated on emerging cyber threats, attack methods, and new security technologies.Engage in ongoing training programmes to meet evolving operational needs and adapt to new technologies.Essential SkillsExperience working in a Security Operations Centre (SOC), with knowledge of attack vectors, tactics, and techniques.Hands-on experience in 1st line incident detection, threat hunting, and response.Strong ability to multi-task, prioritise tasks, and manage time efficiently to meet deadlines.Effective communication skills for documenting incidents and providing clear reports to management.Desirable SkillsIndustry-recognised qualifications, such as COMPTIA Security+, Network+, or equivalent certifications.Familiarity with security governance frameworks, such as NIST, ISO 27001.BenefitsCompetitive salary10% on target bonus (Depending on country based)BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%25 days annual leave (not including bank holidays), increasing with serviceHuge range of flexible benefits including cycle to work, healthcare, season ticket loanWorld-class training and development opportunitiesFrom January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up.Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more.24/7 private virtual GP appointments for UK colleagues2 weeks paid carer's leaveWorld-class training and development opportunitiesOption to join BT Shares Saving schemes.Discounted broadband, mobile and TV packagesAccess to 100's of retail discounts including the BT shop is one of the fastest growing parts of our global organisation. We are protecting our networks from more than 6,500 cyber attacks each day, investing over £40m in research each year - and in employing nearly 3,000 people, we're also the largest private cyber employer in the UK. With incredible opportunities to learn, develop and grow your skills, we'll invest in you, nurture your potential and shape your future - whatever your background or experience.In today's world, safe and secure digital connections have never been more vital. You'll be joining a global company operating at the forefront of the information age: BT employs 90,000 people in 180 countries. With huge scale, we're capable of achieving great things, striving to be personal, simple, and brilliant for our customers whilst creating an inclusive working environment where people from all backgrounds can succeed. Play your part. Make a difference. We are the Protectors.A FEW POINTS TO NOTE:Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.DON'T MEET EVERY SINGLE REQUIREMENT?Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
10/05/2026
Full time
Job DescriptionSOC AnalystReq ID: 46205Posting Start Date: 07/05/2026Job Function: Cyber SecurityDivision: BusinessJob Location: GBR Maidenhead ATEAdvertised Salary: Competitive Salary + BenefitsRecruiter: Krystle JamesCareer Grade: EInternal Closing Date: 22/12/25 isn't always the first thing that comes to mind when you think of BT, but when it comes to keeping everyone safely connected, We Are The Protectors. We deal with thousands of cyber-attacks every day, so that millions of people can safely go about their daily lives and run their businesses. We deliver vital work at scale, with real breadth and impact. We connect for good.You'll be joining a specialist security team that is a trusted partner to governments worldwide, protecting critical national infrastructure and committed to the safety and security of our nation and global communities. Our mission focused work is innovative, inspiring and technologically challenging in a way that makes every day different and stimulating. We provide the opportunity to work on rare projects, with exciting tools and brilliant people. Everyone has access to unparalleled professional and personal development opportunities and your contribution is always valued.Why this job mattersWe are seeking a skilled and proactive SOC Analyst to join our dynamic 24/7 Security Operations Centre team. In this role, you will play a vital part in safeguarding critical systems and ensuring continuous operations by identifying and addressing security threats in real time. You will also contribute to the development and optimisation of security tools to strengthen our defences against emerging threats. Collaborating closely with customers and operational teams, you will tackle vulnerabilities and incidents, ensure operational resilience and reinforce security measures in a fast-paced environment.This job role is based near Watford within a 30-60 minute commute . Onsite with client (5 days per week). Monday-Friday 9am-5pm. You must be able to obtain DV clearance in order to start this role. You will need to have lived in the UK for 10 years+ to obtain this.What you'll be doingOperational Security:Operate efficiently within a 24/7 Security Operations Centre, ensuring continuous real-time monitoring and rapid incident response to safeguard operational continuity.Evaluate and address physical security concerns by analysing environmental metrics and implementing measures to support operational security.Support the deployment of IT, network, and security builds, ensuring effective integration and alignment with operational requirements.Threat Detection & Response:Take a proactive approach to threat hunting, thoroughly investigating incidents and resolving issues in alignment with SLAs.Analyse and correlate security alerts to detect and mitigate cyber threats, intrusions, and data breaches.Conduct in-depth log and network analysis to uncover indicators of system compromise, unauthorised access, or malicious activity.Vulnerability Management & Security Tools:Support the development, and optimisation of security tools to enhance threat detection and response.Conduct detailed vulnerability and threat assessments alongside security advisory services.Perform regular vulnerability scans and assessments to identify security gaps and misconfigurations.Monitor security tool health and deploy updates to maintain optimal performance.Policy & Development:Contribute to the development of best practices, security policies, and standard operating procedures.Support IT security risk assessments and compliance audits with diligence.Produce detailed technical and incident reports with actionable recommendations for management.Continuous Learning:Stay updated on emerging cyber threats, attack methods, and new security technologies.Engage in ongoing training programmes to meet evolving operational needs and adapt to new technologies.Essential SkillsExperience working in a Security Operations Centre (SOC), with knowledge of attack vectors, tactics, and techniques.Hands-on experience in 1st line incident detection, threat hunting, and response.Strong ability to multi-task, prioritise tasks, and manage time efficiently to meet deadlines.Effective communication skills for documenting incidents and providing clear reports to management.Desirable SkillsIndustry-recognised qualifications, such as COMPTIA Security+, Network+, or equivalent certifications.Familiarity with security governance frameworks, such as NIST, ISO 27001.BenefitsCompetitive salary10% on target bonus (Depending on country based)BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%25 days annual leave (not including bank holidays), increasing with serviceHuge range of flexible benefits including cycle to work, healthcare, season ticket loanWorld-class training and development opportunitiesFrom January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up.Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more.24/7 private virtual GP appointments for UK colleagues2 weeks paid carer's leaveWorld-class training and development opportunitiesOption to join BT Shares Saving schemes.Discounted broadband, mobile and TV packagesAccess to 100's of retail discounts including the BT shop is one of the fastest growing parts of our global organisation. We are protecting our networks from more than 6,500 cyber attacks each day, investing over £40m in research each year - and in employing nearly 3,000 people, we're also the largest private cyber employer in the UK. With incredible opportunities to learn, develop and grow your skills, we'll invest in you, nurture your potential and shape your future - whatever your background or experience.In today's world, safe and secure digital connections have never been more vital. You'll be joining a global company operating at the forefront of the information age: BT employs 90,000 people in 180 countries. With huge scale, we're capable of achieving great things, striving to be personal, simple, and brilliant for our customers whilst creating an inclusive working environment where people from all backgrounds can succeed. Play your part. Make a difference. We are the Protectors.A FEW POINTS TO NOTE:Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.DON'T MEET EVERY SINGLE REQUIREMENT?Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
Senior Administrator, Insolvency & Restructuring - Quantuma - Maidenhead Quantuma is an independent advisory firm serving the needs of mid-market and corporate companies, as well as their stakeholders. Our experts advise clients on business transactions, resolving business disputes, mitigating risk and managing operational as well as financial challenges. We have deep experience and specialist expertise in restructuring and insolvency, corporate finance, forensic accounting and investigations, cross-border asset recovery and creditor services. We work alongside accountants, major law practices, private equity houses, lenders and regulators. Our 400-strong team operates from 28 offices across the UK, Cyprus, Mauritius, Dubai, the Cayman Islands, the British Virgin Islands (BVI), Singapore, Hong Kong, and Vietnam. Our Corporate Insolvency & Restructuring team is recognised as the leading, independent business advisory firm providing solutions to both lenders and distressed mid market and corporate companies. Senior Administrator - Insolvency & Restructuring Are you ready for the next step in your insolvency career? Do you want to be recognised and rewarded for your achievements? Does a more varied case load interest you? As a Senior Administrator you will be challenged with interesting and important work and have plenty of opportunity to develop your skills. You will join our Maidenhead office and be fully involved in managing your own caseload of Trading & Pre Pack Administrations, Complex Liquidations, CVA's and Advisory engagements. You will work closely with Managers and Directors on Accelerated M&A processes and a range of Advisory & Restructuring projects. You will be an experienced Insolvency Administrator already familiar with the processes involved in Administrations, Liquidations (solvent and insolvent) and CVA's. This role will give you the opportunity to enhance your experience on complex insolvency cases and advisory projects, whilst progressing your studies (CPI or JIEB) alongside your work. As well as being a great place to work, we offer our employees a range of benefits including: Hybrid working (2 or3 days in the office each week) Healthcare cash plan Life assurance An Employee Assistance Programme (EAP). Our EAP is a free and confidential employee benefit designed to help deal with issues that could be affecting general wellbeing. Cycle To Work Scheme Eye Care Employee incentives, discounts and perks. Refer-a-Friend incentive - We hope you enjoy working here so much, you recommend us to your friends and family, you can earn up to £3,000.00 for referring us.
10/05/2026
Full time
Senior Administrator, Insolvency & Restructuring - Quantuma - Maidenhead Quantuma is an independent advisory firm serving the needs of mid-market and corporate companies, as well as their stakeholders. Our experts advise clients on business transactions, resolving business disputes, mitigating risk and managing operational as well as financial challenges. We have deep experience and specialist expertise in restructuring and insolvency, corporate finance, forensic accounting and investigations, cross-border asset recovery and creditor services. We work alongside accountants, major law practices, private equity houses, lenders and regulators. Our 400-strong team operates from 28 offices across the UK, Cyprus, Mauritius, Dubai, the Cayman Islands, the British Virgin Islands (BVI), Singapore, Hong Kong, and Vietnam. Our Corporate Insolvency & Restructuring team is recognised as the leading, independent business advisory firm providing solutions to both lenders and distressed mid market and corporate companies. Senior Administrator - Insolvency & Restructuring Are you ready for the next step in your insolvency career? Do you want to be recognised and rewarded for your achievements? Does a more varied case load interest you? As a Senior Administrator you will be challenged with interesting and important work and have plenty of opportunity to develop your skills. You will join our Maidenhead office and be fully involved in managing your own caseload of Trading & Pre Pack Administrations, Complex Liquidations, CVA's and Advisory engagements. You will work closely with Managers and Directors on Accelerated M&A processes and a range of Advisory & Restructuring projects. You will be an experienced Insolvency Administrator already familiar with the processes involved in Administrations, Liquidations (solvent and insolvent) and CVA's. This role will give you the opportunity to enhance your experience on complex insolvency cases and advisory projects, whilst progressing your studies (CPI or JIEB) alongside your work. As well as being a great place to work, we offer our employees a range of benefits including: Hybrid working (2 or3 days in the office each week) Healthcare cash plan Life assurance An Employee Assistance Programme (EAP). Our EAP is a free and confidential employee benefit designed to help deal with issues that could be affecting general wellbeing. Cycle To Work Scheme Eye Care Employee incentives, discounts and perks. Refer-a-Friend incentive - We hope you enjoy working here so much, you recommend us to your friends and family, you can earn up to £3,000.00 for referring us.
SUEZ is hiring for a legal role based in Maidenhead, UK. The successful candidate will provide comprehensive legal support, manage a team of lawyers, and handle various commercial contracts and disputes. Significant experience as a qualified solicitor is required. Ideal candidates will have a strong foundation in commercial law, especially in PPP/PFI and environmental sectors. The position includes attractive benefits such as flexible working arrangements and health programs.
10/05/2026
Full time
SUEZ is hiring for a legal role based in Maidenhead, UK. The successful candidate will provide comprehensive legal support, manage a team of lawyers, and handle various commercial contracts and disputes. Significant experience as a qualified solicitor is required. Ideal candidates will have a strong foundation in commercial law, especially in PPP/PFI and environmental sectors. The position includes attractive benefits such as flexible working arrangements and health programs.
Overview VE3 is a technology and business consultancy focused on delivering end-to-end technology solutions and products. We have successfully serviced enterprises across multiple markets, including the public and private sectors. Our services span all aspects of business, providing a holistic approach to managing an organization. We are committed to providing technical innovations and tools that empower organizations with critical information to facilitate decision-making that results in business transformation through cost savings and increased operational efficiency. Our commitment to quality is adopted throughout the organization and sets the foundation for delivering our full suite of capabilities. Job Description M365 Applications Specialist (Freelance/Contract) Purpose of the Role The M365 Applications Specialist is responsible for the design, configuration, support and continuous improvement of the Microsoft 365 application estate that the customer's staff and partners use every day. This includes Exchange Online, Microsoft Teams (including Teams Phone where applicable), OneDrive for Business, SharePoint Online (in collaboration with the SharePoint Specialist), Microsoft Loop, Planner, Forms, Stream, Viva, and the integration layer between these workloads and Power Platform, Dataverse, Dynamics 365, and Microsoft Fabric. The role sits at the intersection of operations and solutioning. On a typical day the post-holder will close P3 service requests in the morning (mailbox provisioning, Teams policy changes, sharing rule adjustments), spend the afternoon designing a Power Automate flow tied to a SharePoint list for a business unit, and finish by reviewing release notes for the next M365 monthly update and authoring a change request for CAB. Requirements Key Technical Responsibilities Administer Microsoft 365 tenants across all in-scope programme areas via the Microsoft 365 Admin Center, Exchange Admin Center, Teams Admin Center, SharePoint Admin Center, and corresponding PowerShell modules. Manage tenant-level configuration: domains, DNS records (MX, SPF, DKIM, DMARC, autodiscover), licence assignment (group-based licensing), service plans, organisation-wide settings, and cross-tenant access for B2B. Operate Exchange Online including mailbox lifecycle, shared / resource / room mailboxes, transport rules, connectors, anti-spam / anti-phishing policies (Defender for Office 365 Plan 1/2), eDiscovery (standard and premium), retention policies and labels, journaling, and hybrid mail flow where applicable. Administer Microsoft Teams: messaging policies, meeting policies, app permission policies, Teams templates, channels, private channels, shared channels (Teams Connect), live events, voice (calling plans / Direct Routing if in scope), Teams Rooms devices, and Teams telemetry via Call Quality Dashboard. Administer OneDrive for Business including storage quotas, sharing controls, retention, restore, OneDrive sync issues (ODSyncReport), and Known Folder Move. Application Solution Delivery Design and deliver business solutions using a fit-first approach across the M365 stack: SharePoint lists / libraries, Lists, Planner, Forms, Power Automate flows, and Power Apps where appropriate, before recommending custom development. Build Power Automate cloud flows (automated, instant, scheduled, business process flows) including approval flows, integration with Dataverse, SharePoint, Outlook, Teams adaptive cards, and HTTP / custom connectors. Develop and maintain Power Apps canvas and model-driven apps, including Dataverse table design, business rules, security roles, and ALM through Power Platform Solutions. Integrate solutions with Dataverse, Dynamics 365 (existing CRM estate), legacy and current SQL Server versions, and Azure resources via on-premises data gateway, dataflows, and APIs. Author SharePoint Framework (SPFx) web parts and extensions, custom Teams apps, Microsoft Graph-integrated solutions, and Office Add-ins where requirements exceed low-code capability. Microsoft Fabric and Power BI Integration Support Microsoft Fabric workspaces including OneLake, Lakehouse / Warehouse models, semantic models, and Power BI report distribution; coordinate with the Azure Specialist on capacity sizing. Operate Power BI Pro / Premium tenant settings, gateways, dataset refresh schedules, RLS / OLS, deployment pipelines, and workspace governance. Application Lifecycle Management and Governance Apply the Microsoft Power Platform Center of Excellence (CoE) Starter Kit to enforce environment strategy, DLP policies, connector governance, maker auditing, and orphaned-app management. Use Power Platform pipelines (or Azure DevOps with Power Platform Build Tools) for solution deployment between development, test, and production environments. Maintain solution documentation, technical design documents (TDDs), and operational runbooks for every application in production. Operate change management for application changes through CAB; deliver pre-change validation, rollback plan, and post-change verification. Service Operations Resolve M365 application incidents and service requests at L2/L3 within the contractual SLAs (P1 1h/4h; P2 4h/1WD; P3 1WD/3WD), liaising with Microsoft Support (Premier / Unified) for vendor-driven analysis at Level 4. Author and execute service requests including conditional access policy adjustments for application access, new Power Platform non-Production environment provisioning, Teams policy changes, mailbox provisioning, and DLP policy refinements. Support adoption and change management, including delivery of training collateral, champion programmes, and Microsoft Adoption Score interpretation. Contribute to monthly service reports with application KPIs (Teams call quality, Exchange Online availability, mailbox size trends, Power Platform consumption, app inventory). Mandatory Technical Skills Microsoft 365 service administration across Exchange Online, SharePoint Online, OneDrive, Teams, and Defender for Office 365. Power Platform development with Power Automate (cloud flows, business process flows, AI Builder familiarity), Power Apps (canvas and model-driven), Dataverse modelling, and Power BI. PowerShell across ExchangeOnlineManagement, MicrosoftTeams, PnP.PowerShell, Microsoft Graph PowerShell SDK, and the Power Apps for Makers / Admins modules. SharePoint Online deep configuration including modern site collections, hub sites, site designs / scripts, search architecture, content types, term store, and permissions. REST and Microsoft Graph API integration; OAuth 2.0 application registrations, delegated vs application permissions, certificate-based auth, and rate-limit handling. ALM for Power Platform: solutions, environment strategy, pipelines, source control with Git, and managed vs unmanaged solution discipline. ITIL v4 incident, problem and change management on a Microsoft estate. Desirable Technical Skills SharePoint Framework (SPFx), TypeScript, React; experience packaging and deploying SPFx web parts and extensions. Microsoft Copilot Studio (formerly Power Virtual Agents) and Copilot for Microsoft 365 readiness. Microsoft Loop, Viva Engage / Insights / Topics. Microsoft Fabric capacity, OneLake, Lakehouse, and Direct Lake mode. Azure Logic Apps and Azure Functions (.NET / Node) for advanced integrations beyond Power Platform connector limits. Robotic Process Automation using Power Automate Desktop. Required Certifications Microsoft 365 Certified: Administrator Expert (MS-102) - mandatory. Microsoft Certified: Power Platform Functional Consultant Associate (PL-200) - mandatory. Microsoft 365 Certified: Teams Administrator Associate (MS-700) - preferred.
10/05/2026
Full time
Overview VE3 is a technology and business consultancy focused on delivering end-to-end technology solutions and products. We have successfully serviced enterprises across multiple markets, including the public and private sectors. Our services span all aspects of business, providing a holistic approach to managing an organization. We are committed to providing technical innovations and tools that empower organizations with critical information to facilitate decision-making that results in business transformation through cost savings and increased operational efficiency. Our commitment to quality is adopted throughout the organization and sets the foundation for delivering our full suite of capabilities. Job Description M365 Applications Specialist (Freelance/Contract) Purpose of the Role The M365 Applications Specialist is responsible for the design, configuration, support and continuous improvement of the Microsoft 365 application estate that the customer's staff and partners use every day. This includes Exchange Online, Microsoft Teams (including Teams Phone where applicable), OneDrive for Business, SharePoint Online (in collaboration with the SharePoint Specialist), Microsoft Loop, Planner, Forms, Stream, Viva, and the integration layer between these workloads and Power Platform, Dataverse, Dynamics 365, and Microsoft Fabric. The role sits at the intersection of operations and solutioning. On a typical day the post-holder will close P3 service requests in the morning (mailbox provisioning, Teams policy changes, sharing rule adjustments), spend the afternoon designing a Power Automate flow tied to a SharePoint list for a business unit, and finish by reviewing release notes for the next M365 monthly update and authoring a change request for CAB. Requirements Key Technical Responsibilities Administer Microsoft 365 tenants across all in-scope programme areas via the Microsoft 365 Admin Center, Exchange Admin Center, Teams Admin Center, SharePoint Admin Center, and corresponding PowerShell modules. Manage tenant-level configuration: domains, DNS records (MX, SPF, DKIM, DMARC, autodiscover), licence assignment (group-based licensing), service plans, organisation-wide settings, and cross-tenant access for B2B. Operate Exchange Online including mailbox lifecycle, shared / resource / room mailboxes, transport rules, connectors, anti-spam / anti-phishing policies (Defender for Office 365 Plan 1/2), eDiscovery (standard and premium), retention policies and labels, journaling, and hybrid mail flow where applicable. Administer Microsoft Teams: messaging policies, meeting policies, app permission policies, Teams templates, channels, private channels, shared channels (Teams Connect), live events, voice (calling plans / Direct Routing if in scope), Teams Rooms devices, and Teams telemetry via Call Quality Dashboard. Administer OneDrive for Business including storage quotas, sharing controls, retention, restore, OneDrive sync issues (ODSyncReport), and Known Folder Move. Application Solution Delivery Design and deliver business solutions using a fit-first approach across the M365 stack: SharePoint lists / libraries, Lists, Planner, Forms, Power Automate flows, and Power Apps where appropriate, before recommending custom development. Build Power Automate cloud flows (automated, instant, scheduled, business process flows) including approval flows, integration with Dataverse, SharePoint, Outlook, Teams adaptive cards, and HTTP / custom connectors. Develop and maintain Power Apps canvas and model-driven apps, including Dataverse table design, business rules, security roles, and ALM through Power Platform Solutions. Integrate solutions with Dataverse, Dynamics 365 (existing CRM estate), legacy and current SQL Server versions, and Azure resources via on-premises data gateway, dataflows, and APIs. Author SharePoint Framework (SPFx) web parts and extensions, custom Teams apps, Microsoft Graph-integrated solutions, and Office Add-ins where requirements exceed low-code capability. Microsoft Fabric and Power BI Integration Support Microsoft Fabric workspaces including OneLake, Lakehouse / Warehouse models, semantic models, and Power BI report distribution; coordinate with the Azure Specialist on capacity sizing. Operate Power BI Pro / Premium tenant settings, gateways, dataset refresh schedules, RLS / OLS, deployment pipelines, and workspace governance. Application Lifecycle Management and Governance Apply the Microsoft Power Platform Center of Excellence (CoE) Starter Kit to enforce environment strategy, DLP policies, connector governance, maker auditing, and orphaned-app management. Use Power Platform pipelines (or Azure DevOps with Power Platform Build Tools) for solution deployment between development, test, and production environments. Maintain solution documentation, technical design documents (TDDs), and operational runbooks for every application in production. Operate change management for application changes through CAB; deliver pre-change validation, rollback plan, and post-change verification. Service Operations Resolve M365 application incidents and service requests at L2/L3 within the contractual SLAs (P1 1h/4h; P2 4h/1WD; P3 1WD/3WD), liaising with Microsoft Support (Premier / Unified) for vendor-driven analysis at Level 4. Author and execute service requests including conditional access policy adjustments for application access, new Power Platform non-Production environment provisioning, Teams policy changes, mailbox provisioning, and DLP policy refinements. Support adoption and change management, including delivery of training collateral, champion programmes, and Microsoft Adoption Score interpretation. Contribute to monthly service reports with application KPIs (Teams call quality, Exchange Online availability, mailbox size trends, Power Platform consumption, app inventory). Mandatory Technical Skills Microsoft 365 service administration across Exchange Online, SharePoint Online, OneDrive, Teams, and Defender for Office 365. Power Platform development with Power Automate (cloud flows, business process flows, AI Builder familiarity), Power Apps (canvas and model-driven), Dataverse modelling, and Power BI. PowerShell across ExchangeOnlineManagement, MicrosoftTeams, PnP.PowerShell, Microsoft Graph PowerShell SDK, and the Power Apps for Makers / Admins modules. SharePoint Online deep configuration including modern site collections, hub sites, site designs / scripts, search architecture, content types, term store, and permissions. REST and Microsoft Graph API integration; OAuth 2.0 application registrations, delegated vs application permissions, certificate-based auth, and rate-limit handling. ALM for Power Platform: solutions, environment strategy, pipelines, source control with Git, and managed vs unmanaged solution discipline. ITIL v4 incident, problem and change management on a Microsoft estate. Desirable Technical Skills SharePoint Framework (SPFx), TypeScript, React; experience packaging and deploying SPFx web parts and extensions. Microsoft Copilot Studio (formerly Power Virtual Agents) and Copilot for Microsoft 365 readiness. Microsoft Loop, Viva Engage / Insights / Topics. Microsoft Fabric capacity, OneLake, Lakehouse, and Direct Lake mode. Azure Logic Apps and Azure Functions (.NET / Node) for advanced integrations beyond Power Platform connector limits. Robotic Process Automation using Power Automate Desktop. Required Certifications Microsoft 365 Certified: Administrator Expert (MS-102) - mandatory. Microsoft Certified: Power Platform Functional Consultant Associate (PL-200) - mandatory. Microsoft 365 Certified: Teams Administrator Associate (MS-700) - preferred.
Role: IT Service Desk Lead (Freelance/Contract) Exp: 5+ Years Location: UK Job Purpose: The IT Service Desk Lead is responsible for the effective operation of the Service Desk in line with the strategic direction of the IT Support function. The role leads the configuration and standardisation of the service desk tooling (ZohoDesk or equivalent), ensuring consistent service quality, efficient ticket resolution, and adherence to agreed SLAs. Working closely with Project Managers and support teams, the role coordinates people, processes, and resources to deliver reliable day to day service while driving continuous improvement and user satisfaction. Requirements Key Responsibilities: Incident and Service Management: Act as the escalation point for complex incidents and service requests, ensuring timely resolution in accordance with agreed SLAs. Perform root cause analysis and drive resolution of recurring problems. Monitor service delivery performance, proactively identifying potential disruptions and coordinating corrective actions. Lead the configuration, optimisation, and rollout of ZohoDesk (or equivalent ITSM tool), including ticket workflows, SLAs, automations, queues, escalation rules, and dashboards. Define and implement standard service desk templates, including incident, service request, change, and problem templates, ensuring consistency across projects and support teams. Establish and enforce service desk best practices, documentation standards, and operating procedures to improve ticket quality, response times, and resolution efficiency. Act as the primary point of contact for service desk tooling, working closely with support teams and stakeholders to support adoption, continuous improvement, and reporting. Technical Support and Analysis: Provide advanced technical support and guidance to internal users and external clients across systems, software applications, and infrastructure. Analyse data, identify trends, and recommend enhancements or solutions to improve overall service quality and reliability. Relationship Management: Collaborate closely with internal stakeholders, technical teams, third party vendors, and external clients to manage service expectations. Support relationship management activities by clearly communicating technical solutions and service updates. Continuous Improvement: Lead or participate in projects aimed at improving service delivery processes, documentation, and tools. Contribute to the knowledge base by developing and maintaining accurate, accessible documentation. Process & Performance Management: Ability to create, interpret, and present ITSM metrics, identifying root causes for performance issues and implementing improvements. Familiarity with ITSM tools (ServiceNow and/or Zohodesk), operational dashboards, and automation. Compliance and Governance: Ensure compliance with company standards, industry best practices, and applicable UK regulations (e.g., ISO 27001, GDPR, ITIL frameworks). Maintain accurate records of service related activities for auditing purposes. Training and Support: Provide training and support to operational teams to ensure they optimise service delivery according to best practice guidance. Essential Skills and Experience: Proven experience as a Service Analyst, Senior Service Analyst, or equivalent role within an enterprise level service management or IT support environment. Comprehensive understanding of ITIL practices, particularly Incident, Problem, Change, and Service Level Management. Demonstrable experience using ITSM tools (e.g., ServiceNow, Zohodesk, Jira Service Management, Freshdesk). Excellent analytical and problem solving skills, with experience conducting root cause analyses and recommending effective solutions. Strong technical background with proficiency in common enterprise technologies (Microsoft 365, Azure/AWS, network troubleshooting, databases, application support). Outstanding communication and interpersonal skills; adept at conveying complex information clearly to diverse audiences. Experience in developing, maintaining, and enhancing knowledge bases and service documentation. Desirable Qualifications: ITIL Foundation Certification (essential), ITIL Intermediate or Practitioner Certification (desirable). Certification or familiarity with Agile practices, Scrum methodologies, and project management (e.g., PRINCE2). Technical certifications (e.g., Microsoft Certified Solutions Expert, AWS Certified Solutions Architect, Cisco certifications). Personal Attributes: Proactive, self motivated, and driven to continuously improve. Collaborative, team oriented, with strong stakeholder management capabilities. Ability to prioritise workload effectively under pressure and manage conflicting priorities. Flexible and adaptable to changing business demands and priorities. Benefits Why Join Us Opportunity to work in a dynamic, fast growing technology organisation. Competitive remuneration package, including attractive benefits and flexible working. Professional development support and career progression opportunities. We are committed to equality, diversity, and inclusion. We welcome applications from all suitably qualified individuals and will consider flexible working arrangements.
10/05/2026
Full time
Role: IT Service Desk Lead (Freelance/Contract) Exp: 5+ Years Location: UK Job Purpose: The IT Service Desk Lead is responsible for the effective operation of the Service Desk in line with the strategic direction of the IT Support function. The role leads the configuration and standardisation of the service desk tooling (ZohoDesk or equivalent), ensuring consistent service quality, efficient ticket resolution, and adherence to agreed SLAs. Working closely with Project Managers and support teams, the role coordinates people, processes, and resources to deliver reliable day to day service while driving continuous improvement and user satisfaction. Requirements Key Responsibilities: Incident and Service Management: Act as the escalation point for complex incidents and service requests, ensuring timely resolution in accordance with agreed SLAs. Perform root cause analysis and drive resolution of recurring problems. Monitor service delivery performance, proactively identifying potential disruptions and coordinating corrective actions. Lead the configuration, optimisation, and rollout of ZohoDesk (or equivalent ITSM tool), including ticket workflows, SLAs, automations, queues, escalation rules, and dashboards. Define and implement standard service desk templates, including incident, service request, change, and problem templates, ensuring consistency across projects and support teams. Establish and enforce service desk best practices, documentation standards, and operating procedures to improve ticket quality, response times, and resolution efficiency. Act as the primary point of contact for service desk tooling, working closely with support teams and stakeholders to support adoption, continuous improvement, and reporting. Technical Support and Analysis: Provide advanced technical support and guidance to internal users and external clients across systems, software applications, and infrastructure. Analyse data, identify trends, and recommend enhancements or solutions to improve overall service quality and reliability. Relationship Management: Collaborate closely with internal stakeholders, technical teams, third party vendors, and external clients to manage service expectations. Support relationship management activities by clearly communicating technical solutions and service updates. Continuous Improvement: Lead or participate in projects aimed at improving service delivery processes, documentation, and tools. Contribute to the knowledge base by developing and maintaining accurate, accessible documentation. Process & Performance Management: Ability to create, interpret, and present ITSM metrics, identifying root causes for performance issues and implementing improvements. Familiarity with ITSM tools (ServiceNow and/or Zohodesk), operational dashboards, and automation. Compliance and Governance: Ensure compliance with company standards, industry best practices, and applicable UK regulations (e.g., ISO 27001, GDPR, ITIL frameworks). Maintain accurate records of service related activities for auditing purposes. Training and Support: Provide training and support to operational teams to ensure they optimise service delivery according to best practice guidance. Essential Skills and Experience: Proven experience as a Service Analyst, Senior Service Analyst, or equivalent role within an enterprise level service management or IT support environment. Comprehensive understanding of ITIL practices, particularly Incident, Problem, Change, and Service Level Management. Demonstrable experience using ITSM tools (e.g., ServiceNow, Zohodesk, Jira Service Management, Freshdesk). Excellent analytical and problem solving skills, with experience conducting root cause analyses and recommending effective solutions. Strong technical background with proficiency in common enterprise technologies (Microsoft 365, Azure/AWS, network troubleshooting, databases, application support). Outstanding communication and interpersonal skills; adept at conveying complex information clearly to diverse audiences. Experience in developing, maintaining, and enhancing knowledge bases and service documentation. Desirable Qualifications: ITIL Foundation Certification (essential), ITIL Intermediate or Practitioner Certification (desirable). Certification or familiarity with Agile practices, Scrum methodologies, and project management (e.g., PRINCE2). Technical certifications (e.g., Microsoft Certified Solutions Expert, AWS Certified Solutions Architect, Cisco certifications). Personal Attributes: Proactive, self motivated, and driven to continuously improve. Collaborative, team oriented, with strong stakeholder management capabilities. Ability to prioritise workload effectively under pressure and manage conflicting priorities. Flexible and adaptable to changing business demands and priorities. Benefits Why Join Us Opportunity to work in a dynamic, fast growing technology organisation. Competitive remuneration package, including attractive benefits and flexible working. Professional development support and career progression opportunities. We are committed to equality, diversity, and inclusion. We welcome applications from all suitably qualified individuals and will consider flexible working arrangements.
Everyday Health Group - Pregnancy and Parenting is the world's leading digital parenting resource, reaching millions of new and expectant parents every month through our global websites, mobile apps, online communities, email, and social platforms. Our vision: A world of healthy pregnancies, thriving children, and confident parents. As the world's partner in parenting, we are passionate about leveraging technology to enhance our customer journey, drive growth, and maintain our competitive edge. We are seeking an experienced Senior Product Manager to deliver our digital product and platform evolution. This critical role will be responsible for helping implement our digital strategy, ensuring a seamless and engaging experience for our customers across web and app. The successful candidate will play a pivotal role in shaping the digital future of a dynamic and growing consumer business. Key Responsibilities Deliver against the digital development strategy and roadmap, aligning it with the company's business objectives, marketing goals, and customer needs. Identify and evaluate emerging digital technologies and trends, proposing innovative solutions to enhance customer experience, operational efficiency, and business growth. Drive a culture of innovation, experimentation, and continuous improvement within the digital development team. Oversee the end-to-end lifecycle of all digital products and platforms, including websites and mobile applications. Lead the planning, design, development, testing, and deployment of new digital features and functionalities, ensuring high quality, scalability, and performance. Champion a user centric design approach, utilising data and user feedback to inform product enhancements and new feature development. Ensure robust architecture, security, and compliance across all digital properties. Establish and oversee a robust digital programme management framework, ensuring the successful delivery of digital initiatives. Define project scopes, objectives, and deliverables, and manage expectations with stakeholders. Monitor programme and project progress, identify and mitigate risks, and resolve issues to keep initiatives on track. Ensure effective resource allocation and dependency management across various digital projects. Effectively manage 3rd party agencies including development and analytics. Manage and mentor a small team. Foster a collaborative and agile working environment, promoting best practices in development and project management. Manage resource allocation and project prioritisation to optimise team efficiency and deliver against strategic goals. Partner closely with Marketing, Sales, Account Management, Production, and IT teams to ensure digital initiatives are integrated and aligned with broader business strategies. Cultivate robust relationships with engineering and product management teams in the US, integrating vital lessons learned. Act as a key liaison between technical and non technical stakeholders, translating complex technical concepts into clear business implications. Collaborate with external vendors and partners as needed for specific digital projects or technologies. Define and track key performance indicators (KPIs) for all digital products and initiatives. Utilise data analytics to monitor performance, identify areas for improvement, and demonstrate ROI of digital investments. Implement A/B testing and other optimization strategies to continuously enhance user engagement and conversion rates. Manage the digital development budget, ensuring cost effective allocation of resources and adherence to financial targets. Oversee vendor selection and management for digital tools, platforms, and services. Job Qualifications Ideally have a degree or vocational related qualifications. Progressive experience in a consumer facing digital product management role. Solid experience with UX/UI best practices, design thinking, and user research. Proven track record of successfully leading and delivering complex digital programmes and projects from concept to launch. Expertise in agile development methodologies and project management tools. Experience with data analytics and visualization tools (e.g., Google Analytics, Looker). Demonstrated ability to build, lead, and motivate high performing teams. Confident in presenting digital strategies, project progress, and outcomes to various stakeholders, including board level reporting. Core Skills Strong understanding of new technologies and their potential application to the organisation's digital initiatives. You have organisation in your DNA-balancing multiple projects without missing a beat. Excellent communication, interpersonal, and presentation skills, with the ability to articulate complex technical concepts to non technical stakeholders. Strong analytical mindset and problem solving abilities. Understanding the business value of digital initiatives, focusing on ROI, and aligning development efforts with commercial objectives. Thriving in a fast paced, constantly evolving digital landscape and managing unexpected challenges. A strong focus on delivering digital products and experiences that meet user needs and exceed expectations. What We Offer The Company offers competitive salaries in addition to robust, health and wellness focused benefits. We are committed to work life balance with paid time off when you need it. We have a collaborative and innovative work environment, including Hybrid working (3 days office (Maidenhead, Berkshire) and 2 days home), We remain dedicated to creating an environment where everyone feels valued, respected, and empowered to succeed. We offer Employee Resource Groups, company sponsored events, and regular opportunities for professional growth through educational support, mentorship programs, and career development resources. Our employees are recognized and celebrated through employee engagement programs and recognition awards. If you're seeking a dynamic and collaborative work environment where you can see the direct impact of your performance and thrive both personally and professionally, then Everyday Health is the place for you.
10/05/2026
Full time
Everyday Health Group - Pregnancy and Parenting is the world's leading digital parenting resource, reaching millions of new and expectant parents every month through our global websites, mobile apps, online communities, email, and social platforms. Our vision: A world of healthy pregnancies, thriving children, and confident parents. As the world's partner in parenting, we are passionate about leveraging technology to enhance our customer journey, drive growth, and maintain our competitive edge. We are seeking an experienced Senior Product Manager to deliver our digital product and platform evolution. This critical role will be responsible for helping implement our digital strategy, ensuring a seamless and engaging experience for our customers across web and app. The successful candidate will play a pivotal role in shaping the digital future of a dynamic and growing consumer business. Key Responsibilities Deliver against the digital development strategy and roadmap, aligning it with the company's business objectives, marketing goals, and customer needs. Identify and evaluate emerging digital technologies and trends, proposing innovative solutions to enhance customer experience, operational efficiency, and business growth. Drive a culture of innovation, experimentation, and continuous improvement within the digital development team. Oversee the end-to-end lifecycle of all digital products and platforms, including websites and mobile applications. Lead the planning, design, development, testing, and deployment of new digital features and functionalities, ensuring high quality, scalability, and performance. Champion a user centric design approach, utilising data and user feedback to inform product enhancements and new feature development. Ensure robust architecture, security, and compliance across all digital properties. Establish and oversee a robust digital programme management framework, ensuring the successful delivery of digital initiatives. Define project scopes, objectives, and deliverables, and manage expectations with stakeholders. Monitor programme and project progress, identify and mitigate risks, and resolve issues to keep initiatives on track. Ensure effective resource allocation and dependency management across various digital projects. Effectively manage 3rd party agencies including development and analytics. Manage and mentor a small team. Foster a collaborative and agile working environment, promoting best practices in development and project management. Manage resource allocation and project prioritisation to optimise team efficiency and deliver against strategic goals. Partner closely with Marketing, Sales, Account Management, Production, and IT teams to ensure digital initiatives are integrated and aligned with broader business strategies. Cultivate robust relationships with engineering and product management teams in the US, integrating vital lessons learned. Act as a key liaison between technical and non technical stakeholders, translating complex technical concepts into clear business implications. Collaborate with external vendors and partners as needed for specific digital projects or technologies. Define and track key performance indicators (KPIs) for all digital products and initiatives. Utilise data analytics to monitor performance, identify areas for improvement, and demonstrate ROI of digital investments. Implement A/B testing and other optimization strategies to continuously enhance user engagement and conversion rates. Manage the digital development budget, ensuring cost effective allocation of resources and adherence to financial targets. Oversee vendor selection and management for digital tools, platforms, and services. Job Qualifications Ideally have a degree or vocational related qualifications. Progressive experience in a consumer facing digital product management role. Solid experience with UX/UI best practices, design thinking, and user research. Proven track record of successfully leading and delivering complex digital programmes and projects from concept to launch. Expertise in agile development methodologies and project management tools. Experience with data analytics and visualization tools (e.g., Google Analytics, Looker). Demonstrated ability to build, lead, and motivate high performing teams. Confident in presenting digital strategies, project progress, and outcomes to various stakeholders, including board level reporting. Core Skills Strong understanding of new technologies and their potential application to the organisation's digital initiatives. You have organisation in your DNA-balancing multiple projects without missing a beat. Excellent communication, interpersonal, and presentation skills, with the ability to articulate complex technical concepts to non technical stakeholders. Strong analytical mindset and problem solving abilities. Understanding the business value of digital initiatives, focusing on ROI, and aligning development efforts with commercial objectives. Thriving in a fast paced, constantly evolving digital landscape and managing unexpected challenges. A strong focus on delivering digital products and experiences that meet user needs and exceed expectations. What We Offer The Company offers competitive salaries in addition to robust, health and wellness focused benefits. We are committed to work life balance with paid time off when you need it. We have a collaborative and innovative work environment, including Hybrid working (3 days office (Maidenhead, Berkshire) and 2 days home), We remain dedicated to creating an environment where everyone feels valued, respected, and empowered to succeed. We offer Employee Resource Groups, company sponsored events, and regular opportunities for professional growth through educational support, mentorship programs, and career development resources. Our employees are recognized and celebrated through employee engagement programs and recognition awards. If you're seeking a dynamic and collaborative work environment where you can see the direct impact of your performance and thrive both personally and professionally, then Everyday Health is the place for you.
Everyday Health - Pregnancy & Parenting
Maidenhead, Berkshire
Everyday Health - Pregnancy & Parenting is seeking a Head of Product to spearhead the digital platform evolution. This role demands expertise in consumer-facing digital product management, leading cross-functional teams, and implementing a robust digital strategy. Key responsibilities include defining product roadmaps, enhancing user engagement, managing budget resources, and utilizing data analytics for continuous improvement. The position offers a competitive salary and hybrid working arrangement (3 days in office), ideal for a strategic thinker passionate about digital experiences.
10/05/2026
Full time
Everyday Health - Pregnancy & Parenting is seeking a Head of Product to spearhead the digital platform evolution. This role demands expertise in consumer-facing digital product management, leading cross-functional teams, and implementing a robust digital strategy. Key responsibilities include defining product roadmaps, enhancing user engagement, managing budget resources, and utilizing data analytics for continuous improvement. The position offers a competitive salary and hybrid working arrangement (3 days in office), ideal for a strategic thinker passionate about digital experiences.
Everyday Health - Pregnancy & Parenting
Maidenhead, Berkshire
Everyday Health Group - Pregnancy and Parenting is the world's leading digital parenting resource, reaching millions of new and expectant parents every month through our global websites, mobile apps, online communities, email, and social platforms. Our vision: A world of healthy pregnancies, thriving children, and confident parents. As the world's partner in parenting, we are passionate about leveraging technology to enhance our customer journey, drive growth, and maintain our competitive edge. We are seeking an experienced Head of Product to drive our digital product and platform evolution. This critical role is responsible for implementing our digital strategy and ensuring a seamless, engaging experience for our customers across web and mobile apps. Location: Hybrid 3 days per week in Maidenhead, Berkshire,United Kingdom Reporting To: Chief Growth Officer Key Responsibilities: Define and deliver the digital product roadmap, aligning it with the company's business objectives, marketing goals, and customer needs. Lead the end-to-end delivery of digital products, optimising development cycles to consistently ship high-quality features that improve user engagement across web and app Ensure that the UI/UX output meets high-fidelity standards and that our design system remains scalable, consistent, and accessible across the entire product ecosystem Utilise data and user feedback to inform product enhancements and new feature development. Identify and evaluate emerging digital technologies and trends, proposing innovative solutions to enhance customer experience, operational efficiency, and business growth. Ensure robust architecture, security, and compliance across all digital properties. Programme & Project Management: Establish and oversee a robust digital programme management framework, ensuring the successful delivery of digital initiatives. Define project scopes, objectives, and deliverables, and manage expectations with stakeholders. Monitor programme and project progress, identify and mitigate risks, and resolve issues to keep initiatives on track. Ensure effective resource allocation and dependency management across various digital projects. 3rd Party Management: Effectively manage 3rd party agencies including development and analytics Foster a collaborative and agile working environment, promoting best practices in development and project management. Manage resource allocation and project prioritisation to optimise team efficiency and deliver against strategic goals. Cross-Functional Collaboration: Partner closely with Marketing, Sales, Account Management, Production, and IT teams to ensure digital initiatives are integrated and aligned with broader business strategies. Act as a key liaison between technical and non-technical stakeholders, translating complex technical concepts into clear business implications. Performance & Analytics: Define and track key performance indicators (KPIs) for all digital products and initiatives. Utilise data analytics to monitor performance, identify areas for improvement, and demonstrate ROI of digital investments. Implement A/B testing and other optimization strategies to continuously enhance user engagement and conversion rates. Budget & Resource Management: Manage the digital development budget, ensuring cost-effective allocation of resources and adherence to financial targets. Oversee vendor selection and management for digital tools, platforms, and services. Qualifications & Experience: Ideally have a degree or vocational related qualifications Progressive experience in a consumer facing digital product management roles Solid experience with UX/UI best practices, design thinking, and user research. Proven track record of successfully leading and delivering complex digital programmes and projects from concept to launch. Expertise in agile development methodologies and project management tools. Experience with data analytics and visualization tools (e.g., Google Analytics, Looker). Confident in presenting digital strategies, project progress, and outcomes to various stakeholders, including board-level reporting. Core Skills: Strong understanding of new technologies and their potential application to the organisation's digital initiatives. You have organisation in your DNA-balancing multiple projects without missing a beat. Excellent communication, interpersonal, and presentation skills, with the ability to articulate complex technical concepts to non-technical stakeholders. Strong analytical mindset and problem-solving abilities. Passion for understanding consumer behaviour and delivering exceptional digital experiences. Understanding the business value of digital initiatives, focusing on ROI, and aligning development efforts with commercial objectives. Thriving in a fast-paced, constantly evolving digital landscape and managing unexpected challenges. What We Offer: The opportunity to play a pivotal role in shaping the digital future of a dynamic and growing consumer business. A collaborative and innovative work environment. Competitive salary and benefits package. Hybrid working (3 days office and 2 days home) Health programme (Medicash)
10/05/2026
Full time
Everyday Health Group - Pregnancy and Parenting is the world's leading digital parenting resource, reaching millions of new and expectant parents every month through our global websites, mobile apps, online communities, email, and social platforms. Our vision: A world of healthy pregnancies, thriving children, and confident parents. As the world's partner in parenting, we are passionate about leveraging technology to enhance our customer journey, drive growth, and maintain our competitive edge. We are seeking an experienced Head of Product to drive our digital product and platform evolution. This critical role is responsible for implementing our digital strategy and ensuring a seamless, engaging experience for our customers across web and mobile apps. Location: Hybrid 3 days per week in Maidenhead, Berkshire,United Kingdom Reporting To: Chief Growth Officer Key Responsibilities: Define and deliver the digital product roadmap, aligning it with the company's business objectives, marketing goals, and customer needs. Lead the end-to-end delivery of digital products, optimising development cycles to consistently ship high-quality features that improve user engagement across web and app Ensure that the UI/UX output meets high-fidelity standards and that our design system remains scalable, consistent, and accessible across the entire product ecosystem Utilise data and user feedback to inform product enhancements and new feature development. Identify and evaluate emerging digital technologies and trends, proposing innovative solutions to enhance customer experience, operational efficiency, and business growth. Ensure robust architecture, security, and compliance across all digital properties. Programme & Project Management: Establish and oversee a robust digital programme management framework, ensuring the successful delivery of digital initiatives. Define project scopes, objectives, and deliverables, and manage expectations with stakeholders. Monitor programme and project progress, identify and mitigate risks, and resolve issues to keep initiatives on track. Ensure effective resource allocation and dependency management across various digital projects. 3rd Party Management: Effectively manage 3rd party agencies including development and analytics Foster a collaborative and agile working environment, promoting best practices in development and project management. Manage resource allocation and project prioritisation to optimise team efficiency and deliver against strategic goals. Cross-Functional Collaboration: Partner closely with Marketing, Sales, Account Management, Production, and IT teams to ensure digital initiatives are integrated and aligned with broader business strategies. Act as a key liaison between technical and non-technical stakeholders, translating complex technical concepts into clear business implications. Performance & Analytics: Define and track key performance indicators (KPIs) for all digital products and initiatives. Utilise data analytics to monitor performance, identify areas for improvement, and demonstrate ROI of digital investments. Implement A/B testing and other optimization strategies to continuously enhance user engagement and conversion rates. Budget & Resource Management: Manage the digital development budget, ensuring cost-effective allocation of resources and adherence to financial targets. Oversee vendor selection and management for digital tools, platforms, and services. Qualifications & Experience: Ideally have a degree or vocational related qualifications Progressive experience in a consumer facing digital product management roles Solid experience with UX/UI best practices, design thinking, and user research. Proven track record of successfully leading and delivering complex digital programmes and projects from concept to launch. Expertise in agile development methodologies and project management tools. Experience with data analytics and visualization tools (e.g., Google Analytics, Looker). Confident in presenting digital strategies, project progress, and outcomes to various stakeholders, including board-level reporting. Core Skills: Strong understanding of new technologies and their potential application to the organisation's digital initiatives. You have organisation in your DNA-balancing multiple projects without missing a beat. Excellent communication, interpersonal, and presentation skills, with the ability to articulate complex technical concepts to non-technical stakeholders. Strong analytical mindset and problem-solving abilities. Passion for understanding consumer behaviour and delivering exceptional digital experiences. Understanding the business value of digital initiatives, focusing on ROI, and aligning development efforts with commercial objectives. Thriving in a fast-paced, constantly evolving digital landscape and managing unexpected challenges. What We Offer: The opportunity to play a pivotal role in shaping the digital future of a dynamic and growing consumer business. A collaborative and innovative work environment. Competitive salary and benefits package. Hybrid working (3 days office and 2 days home) Health programme (Medicash)
Maidenhead, United Kingdom Posted on 07/05/2026 VE3 is a technology and business consultancy focused on delivering end-to-end technology solutions and products. We have successfully serviced enterprises across multiple markets, including the public and private sectors. Our services span all aspects of business, providing a holistic approach to managing an organization. We are committed to providing technical innovations and tools that empower organizations with critical information to facilitate decision-making that results in business transformation through cost savings and increased operational efficiency. Our commitment to quality is adopted throughout the organization and sets the foundation for delivering our full suite of capabilities. Job Description Active Directory and Entra Specialist Purpose of the Role The Active Directory / Entra Specialist is the technical authority for the customer's hybrid identity platform. The role owns the design, operation, security, and continuous improvement of on-premises Active Directory Domain Services, Group Policy, ADFS, Entra ID (P2), Azure AD Connect, B2B and B2C flows, Conditional Access, MFA, Intune, and identity lifecycle automation across all in-scope business programmes. Identity is the foundation of every other workload in the estate. This role therefore underwrites the availability, security and compliance of M365, SharePoint, Power Platform, Dynamics 365, Fabric and Azure services. The post-holder is on the front line for any P1 authentication outage, Conditional Access misconfiguration, or directory replication failure. Requirements Key Technical Responsibilities Hybrid Active Directory Operations Administer multi-forest on-premises Active Directory Domain Services (modern schema, WS2016+ functional level), including domain controllers, FSMO roles, sites and services, replication topology, DNS, DHCP, time service (NT5DS), and trust relationships. Maintain and harden Group Policy Objects across the estate, including baseline security GPOs, audit policies, AppLocker / WDAC, BitLocker, Windows Update for Business, and computer/user configuration drift detection. Operate and patch ADFS on legacy Windows Server (where present), administer claims rules, relying party trusts, certificate rotation, and plan migration of relying parties to Entra ID where commercially appropriate. Manage Azure AD Connect (auto-updating) including sync rules, source anchor, password hash sync / pass-through authentication, seamless SSO, staging mode validation, and re-permission / re-baseline activities. Diagnose and remediate replication failures, lingering objects, USN rollback, tombstone issues, NTLM/Kerberos auth failures, SPN duplication, and time-skew problems using repadmin, dcdiag, klist, KDCDiag, ADReplStatus and Microsoft 365 Connectivity Analyzer. Entra ID and Identity Lifecycle Administer Entra ID P2 tenants including users, groups, dynamic groups, administrative units, application registrations, enterprise applications, service principals, managed identities, and consent workflows. Configure and operate Conditional Access (sign-in risk, user risk, named locations, device compliance, session controls), Multi-Factor Authentication, passwordless sign-in (Windows Hello for Business, FIDO2, Authenticator), and Temporary Access Pass for onboarding. Operate Privileged Identity Management (PIM) for just-in-time role activation, approval workflows, access reviews and break-glass account governance; work with the on-premises PAM solution for tier-0 administration. Manage Entra ID B2B (guest collaboration) and B2C (custom policies, user flows, identity providers, custom branding, application integrations) for both internal and external-facing tenants. Implement Identity Governance: Entitlement Management, Access Packages, Access Reviews, Lifecycle Workflows, and HR-driven inbound provisioning where in scope. Endpoint Management with Intune Administer Microsoft Intune including device enrolment (Autopilot, Apple ABM, Android Enterprise), configuration profiles, compliance policies, app protection policies (MAM), Conditional Access integration, and Endpoint Privilege Management. Define and maintain Windows update rings, feature update profiles, driver update profiles, and Defender for Endpoint baselines via Intune Security Baselines. Operate Win32 / LOB / Microsoft Store app deployment, package authoring (intunewin), update rings, and supersedence chains. Co-manage devices with Configuration Manager where present, troubleshoot enrolment failures using IME logs, MDM Diagnostics Tool, and the Intune Troubleshooting portal. Identity Automation and Tooling Author and maintain PowerShell automation using Microsoft Graph PowerShell SDK, Az PowerShell, ExchangeOnlineManagement, MSOnline (legacy), AzureAD (legacy), and ActiveDirectory modules - including JML (Joiner-Mover-Leaver) workflows, group membership reconciliation, stale object cleanup, and licence assignment. Build and operate identity-related runbooks in Azure Automation, Logic Apps, or Power Automate where appropriate. Use Microsoft Graph (REST + SDK) for advanced reporting, bulk operations, and integration with HR / ITSM platforms. Service Operations Own L2/L3 incident, problem and change resolution for identity-related tickets, achieving the contractual SLAs: P1 1-hour response / 4-hour resolution, P2 4-hour response / 1 working day resolution, P3 1 working day response / 3 working days resolution. Lead root cause analysis (RCA) for P1 identity incidents and produce post-incident review reports within five working days. Contribute to monthly service reports with identity KPIs (sign-in success rate, MFA coverage, Conditional Access policy hits, privileged role activations, sync health, AAD Connect latency, certificate expiry watchlist). Participate in CAB review, change scheduling, and change risk assessment for identity changes; produce rollback plans and pre/post implementation checks. Mandatory Technical Skills Active Directory Domain Services on Windows Server 2016+ including schema management, sites and services, GPO design, ADFS, AD CS, AD Recycle Bin, and DR/recovery procedures (authoritative restore). Entra ID P2 deep configuration: Conditional Access, MFA, PIM, Identity Protection (sign-in risk, user risk, risky users), Identity Governance, Application Proxy, External Identities (B2B, B2C custom policies), and Hybrid Identity (AAD Connect). Microsoft Intune end-to-end device and application management, including Autopilot pre-provisioning, compliance, configuration, and Endpoint Security baselines. PowerShell scripting (intermediate-to-advanced) using Microsoft Graph SDK, Az, and ActiveDirectory modules; ability to read / debug / extend existing scripts under change control. Working knowledge of Microsoft Defender for Identity (formerly Azure ATP) signals and integration with Defender XDR. Networking fundamentals: DNS, Kerberos, NTLM, OAuth 2.0, OpenID Connect, SAML 2.0, WS-Federation, certificate-based authentication, TLS/SSL troubleshooting, and modern auth flows. Working knowledge of ITIL v4 incident, problem, change and configuration management, and ITSM ticketing (e.g., ServiceNow, Jira Service Management). Desirable Technical Skills Entra Permissions Management (CIEM). Microsoft Entra ID Verified ID (decentralised identity) familiarity. Group Policy Analytics in Intune for cloud migration. Experience operating tier-0 PAM solutions (CyberArk, BeyondTrust, Delinea) on-premises. Familiarity with FIDO2 hardware tokens, Windows LAPS (cloud), and Authentication Methods migration. Exposure to Azure VPN Gateway, ExpressRoute, and hybrid connectivity for identity authentication paths. Required Certifications Microsoft Certified: Identity and Access Administrator Associate (SC-300) - mandatory. Microsoft 365 Certified: Administrator Expert (MS-102) - preferred. Microsoft Certified: Cybersecurity Architect Expert (SC-100) - desirable.
09/05/2026
Full time
Maidenhead, United Kingdom Posted on 07/05/2026 VE3 is a technology and business consultancy focused on delivering end-to-end technology solutions and products. We have successfully serviced enterprises across multiple markets, including the public and private sectors. Our services span all aspects of business, providing a holistic approach to managing an organization. We are committed to providing technical innovations and tools that empower organizations with critical information to facilitate decision-making that results in business transformation through cost savings and increased operational efficiency. Our commitment to quality is adopted throughout the organization and sets the foundation for delivering our full suite of capabilities. Job Description Active Directory and Entra Specialist Purpose of the Role The Active Directory / Entra Specialist is the technical authority for the customer's hybrid identity platform. The role owns the design, operation, security, and continuous improvement of on-premises Active Directory Domain Services, Group Policy, ADFS, Entra ID (P2), Azure AD Connect, B2B and B2C flows, Conditional Access, MFA, Intune, and identity lifecycle automation across all in-scope business programmes. Identity is the foundation of every other workload in the estate. This role therefore underwrites the availability, security and compliance of M365, SharePoint, Power Platform, Dynamics 365, Fabric and Azure services. The post-holder is on the front line for any P1 authentication outage, Conditional Access misconfiguration, or directory replication failure. Requirements Key Technical Responsibilities Hybrid Active Directory Operations Administer multi-forest on-premises Active Directory Domain Services (modern schema, WS2016+ functional level), including domain controllers, FSMO roles, sites and services, replication topology, DNS, DHCP, time service (NT5DS), and trust relationships. Maintain and harden Group Policy Objects across the estate, including baseline security GPOs, audit policies, AppLocker / WDAC, BitLocker, Windows Update for Business, and computer/user configuration drift detection. Operate and patch ADFS on legacy Windows Server (where present), administer claims rules, relying party trusts, certificate rotation, and plan migration of relying parties to Entra ID where commercially appropriate. Manage Azure AD Connect (auto-updating) including sync rules, source anchor, password hash sync / pass-through authentication, seamless SSO, staging mode validation, and re-permission / re-baseline activities. Diagnose and remediate replication failures, lingering objects, USN rollback, tombstone issues, NTLM/Kerberos auth failures, SPN duplication, and time-skew problems using repadmin, dcdiag, klist, KDCDiag, ADReplStatus and Microsoft 365 Connectivity Analyzer. Entra ID and Identity Lifecycle Administer Entra ID P2 tenants including users, groups, dynamic groups, administrative units, application registrations, enterprise applications, service principals, managed identities, and consent workflows. Configure and operate Conditional Access (sign-in risk, user risk, named locations, device compliance, session controls), Multi-Factor Authentication, passwordless sign-in (Windows Hello for Business, FIDO2, Authenticator), and Temporary Access Pass for onboarding. Operate Privileged Identity Management (PIM) for just-in-time role activation, approval workflows, access reviews and break-glass account governance; work with the on-premises PAM solution for tier-0 administration. Manage Entra ID B2B (guest collaboration) and B2C (custom policies, user flows, identity providers, custom branding, application integrations) for both internal and external-facing tenants. Implement Identity Governance: Entitlement Management, Access Packages, Access Reviews, Lifecycle Workflows, and HR-driven inbound provisioning where in scope. Endpoint Management with Intune Administer Microsoft Intune including device enrolment (Autopilot, Apple ABM, Android Enterprise), configuration profiles, compliance policies, app protection policies (MAM), Conditional Access integration, and Endpoint Privilege Management. Define and maintain Windows update rings, feature update profiles, driver update profiles, and Defender for Endpoint baselines via Intune Security Baselines. Operate Win32 / LOB / Microsoft Store app deployment, package authoring (intunewin), update rings, and supersedence chains. Co-manage devices with Configuration Manager where present, troubleshoot enrolment failures using IME logs, MDM Diagnostics Tool, and the Intune Troubleshooting portal. Identity Automation and Tooling Author and maintain PowerShell automation using Microsoft Graph PowerShell SDK, Az PowerShell, ExchangeOnlineManagement, MSOnline (legacy), AzureAD (legacy), and ActiveDirectory modules - including JML (Joiner-Mover-Leaver) workflows, group membership reconciliation, stale object cleanup, and licence assignment. Build and operate identity-related runbooks in Azure Automation, Logic Apps, or Power Automate where appropriate. Use Microsoft Graph (REST + SDK) for advanced reporting, bulk operations, and integration with HR / ITSM platforms. Service Operations Own L2/L3 incident, problem and change resolution for identity-related tickets, achieving the contractual SLAs: P1 1-hour response / 4-hour resolution, P2 4-hour response / 1 working day resolution, P3 1 working day response / 3 working days resolution. Lead root cause analysis (RCA) for P1 identity incidents and produce post-incident review reports within five working days. Contribute to monthly service reports with identity KPIs (sign-in success rate, MFA coverage, Conditional Access policy hits, privileged role activations, sync health, AAD Connect latency, certificate expiry watchlist). Participate in CAB review, change scheduling, and change risk assessment for identity changes; produce rollback plans and pre/post implementation checks. Mandatory Technical Skills Active Directory Domain Services on Windows Server 2016+ including schema management, sites and services, GPO design, ADFS, AD CS, AD Recycle Bin, and DR/recovery procedures (authoritative restore). Entra ID P2 deep configuration: Conditional Access, MFA, PIM, Identity Protection (sign-in risk, user risk, risky users), Identity Governance, Application Proxy, External Identities (B2B, B2C custom policies), and Hybrid Identity (AAD Connect). Microsoft Intune end-to-end device and application management, including Autopilot pre-provisioning, compliance, configuration, and Endpoint Security baselines. PowerShell scripting (intermediate-to-advanced) using Microsoft Graph SDK, Az, and ActiveDirectory modules; ability to read / debug / extend existing scripts under change control. Working knowledge of Microsoft Defender for Identity (formerly Azure ATP) signals and integration with Defender XDR. Networking fundamentals: DNS, Kerberos, NTLM, OAuth 2.0, OpenID Connect, SAML 2.0, WS-Federation, certificate-based authentication, TLS/SSL troubleshooting, and modern auth flows. Working knowledge of ITIL v4 incident, problem, change and configuration management, and ITSM ticketing (e.g., ServiceNow, Jira Service Management). Desirable Technical Skills Entra Permissions Management (CIEM). Microsoft Entra ID Verified ID (decentralised identity) familiarity. Group Policy Analytics in Intune for cloud migration. Experience operating tier-0 PAM solutions (CyberArk, BeyondTrust, Delinea) on-premises. Familiarity with FIDO2 hardware tokens, Windows LAPS (cloud), and Authentication Methods migration. Exposure to Azure VPN Gateway, ExpressRoute, and hybrid connectivity for identity authentication paths. Required Certifications Microsoft Certified: Identity and Access Administrator Associate (SC-300) - mandatory. Microsoft 365 Certified: Administrator Expert (MS-102) - preferred. Microsoft Certified: Cybersecurity Architect Expert (SC-100) - desirable.
VE Ltd in Maidenhead is looking for an Active Directory and Entra Specialist to oversee the hybrid identity platform's design, security, and operation. You will manage multi-forest Active Directory, Entra ID configurations, and ensure compliance for various services. The ideal candidate possesses key certifications, strong technical skills, and a deep understanding of identity management. A commitment to excellence and problem-solving under pressure is essential. This role is pivotal in maintaining secure and efficient operations across business programs.
09/05/2026
Full time
VE Ltd in Maidenhead is looking for an Active Directory and Entra Specialist to oversee the hybrid identity platform's design, security, and operation. You will manage multi-forest Active Directory, Entra ID configurations, and ensure compliance for various services. The ideal candidate possesses key certifications, strong technical skills, and a deep understanding of identity management. A commitment to excellence and problem-solving under pressure is essential. This role is pivotal in maintaining secure and efficient operations across business programs.
What will you do? Ensure the areas of the business you are responsible for are provided with appropriate legal advice and support to meet all their operational needs including: Providing general commercial/legal advice. Preparing, reviewing and supporting the negotiation of a range of commercial contracts and projects, including PFI/PPP, local authority and commercial customers and suppliers. Identifying and assessing risk of a legal and commercial nature. Supporting tenders, acquisitions, and business development activities. Providing advice and support on disputes and managing any litigation. Managing a small team of lawyers. Helping to ensure compliance with applicable laws and Group policies Monitor legal and regulatory developments impacting the sector. What are the Requirements? Qualified solicitor (or equivalent) with significant post-qualification experience. Strong background in commercial law; experience in PPP/PFI, environmental, regulatory, or infrastructure sectors is highly desirable. Able to balance legal risk with business objectives. Strong leadership capability, with experience managing and mentoring others. Pragmatic, proactive, and solutions-focused approach. Benefits We offer competitive benefits, including flexible working arrangements, comprehensive health and wellness programs, and opportunities for career advancement.
09/05/2026
Full time
What will you do? Ensure the areas of the business you are responsible for are provided with appropriate legal advice and support to meet all their operational needs including: Providing general commercial/legal advice. Preparing, reviewing and supporting the negotiation of a range of commercial contracts and projects, including PFI/PPP, local authority and commercial customers and suppliers. Identifying and assessing risk of a legal and commercial nature. Supporting tenders, acquisitions, and business development activities. Providing advice and support on disputes and managing any litigation. Managing a small team of lawyers. Helping to ensure compliance with applicable laws and Group policies Monitor legal and regulatory developments impacting the sector. What are the Requirements? Qualified solicitor (or equivalent) with significant post-qualification experience. Strong background in commercial law; experience in PPP/PFI, environmental, regulatory, or infrastructure sectors is highly desirable. Able to balance legal risk with business objectives. Strong leadership capability, with experience managing and mentoring others. Pragmatic, proactive, and solutions-focused approach. Benefits We offer competitive benefits, including flexible working arrangements, comprehensive health and wellness programs, and opportunities for career advancement.
Purpose of the Role The Active Directory/Entra Specialist is the technical authority for the customer's hybrid identity platform. The role owns the design, operation, security, and continuous improvement of on-premises Active Directory Domain Services, Group Policy, ADFS, Entra ID (P2), Azure AD Connect, B2B and B2C flows, Conditional Access, MFA, Intune, and identity life cycle automation across all in-scope business programmes. Identity is the foundation of every other workload in the estate. This role therefore underwrites the availability, security and compliance of M365, SharePoint, Power Platform, Dynamics 365, Fabric and Azure services. The post-holder is on the front line for any P1 authentication outage, Conditional Access misconfiguration, or directory replication failure. Requirements 2.3 Key Technical Responsibilities Hybrid Active Directory Operations Administer multi-forest on-premises Active Directory Domain Services (modern schema, WS2016+ functional level), including domain controllers, FSMO roles, sites and services, replication topology, DNS, DHCP, time service (NT5DS), and trust relationships. Maintain and harden Group Policy Objects across the estate, including baseline security GPOs, audit policies, AppLocker/WDAC, BitLocker, Windows Update for Business, and computer/user configuration drift detection. Operate and patch ADFS on Legacy Windows Server (where present), administer claims rules, relying party trusts, certificate rotation, and plan migration of relying parties to Entra ID where commercially appropriate. Manage Azure AD Connect (auto-updating) including sync rules, source anchor, password hash sync/pass-through authentication, seamless SSO, staging mode validation, and re-permission/re-baseline activities. Diagnose and remediate replication failures, lingering objects, USN rollback, tombstone issues, NTLM/Kerberos auth failures, SPN duplication, and time-skew problems using repadmin, dcdiag, klist, KDCDiag, ADReplStatus and Microsoft 365 Connectivity Analyzer. Entra ID and Identity Lifecycle Administer Entra ID P2 tenants including users, groups, dynamic groups, administrative units, application registrations, enterprise applications, service principals, managed identities, and consent workflows. Configure and operate Conditional Access (sign-in risk, user risk, named locations, device compliance, session controls), Multi-Factor Authentication, passwordless sign-in (Windows Hello for Business, FIDO2, Authenticator), and Temporary Access Pass for onboarding. Operate Privileged Identity Management (PIM) for just-in-time role activation, approval workflows, access reviews and break-glass account governance; work with the on-premises PAM solution for tier-0 administration. Manage Entra ID B2B (guest collaboration) and B2C (custom policies, user flows, identity providers, custom branding, application integrations) for both internal and external-facing tenants. Implement Identity Governance: Entitlement Management, Access Packages, Access Reviews, Lifecycle Workflows, and HR-driven inbound provisioning where in scope. Endpoint Management with Intune Administer Microsoft Intune including device enrolment (Autopilot, Apple ABM, Android Enterprise), configuration profiles, compliance policies, app protection policies (MAM), Conditional Access integration, and Endpoint Privilege Management. Define and maintain Windows update rings, feature update profiles, driver update profiles, and Defender for Endpoint baselines via Intune Security Baselines. Operate Win32/LOB/Microsoft Store app deployment, package authoring (intunewin), update rings, and supersedence chains. Co-manage devices with Configuration Manager where present, troubleshoot enrolment failures using IME logs, MDM Diagnostics Tool, and the Intune Troubleshooting portal. Identity Automation and Tooling Author and maintain PowerShell automation using Microsoft Graph PowerShell SDK, Az PowerShell, ExchangeOnlineManagement, MSOnline (Legacy), AzureAD (Legacy), and ActiveDirectory modules - including JML (Joiner-Mover-Leaver) workflows, group membership reconciliation, stale object cleanup, and licence assignment. Build and operate identity-related runbooks in Azure Automation, Logic Apps, or Power Automate where appropriate. Use Microsoft Graph (REST + SDK) for advanced reporting, bulk operations, and integration with HR/ITSM platforms. Service Operations Own L2/L3 incident, problem and change resolution for identity-related tickets, achieving the contractual SLAs: P1 1-hour response/4-hour resolution, P2 4-hour response/1 working day resolution, P3 1 working day response/3 working days resolution. Lead root cause analysis (RCA) for P1 identity incidents and produce post-incident review reports within five working days. Contribute to monthly service reports with identity KPIs (sign-in success rate, MFA coverage, Conditional Access policy hits, privileged role activations, sync health, AAD Connect latency, certificate expiry watchlist). Participate in CAB review, change scheduling, and change risk assessment for identity changes; produce rollback plans and pre/post implementation checks. Mandatory Technical Skills Active Directory Domain Services on Windows Server 2016+ including schema management, sites and services, GPO design, ADFS, AD CS, AD Recycle Bin, and DR/recovery procedures (authoritative restore). Entra ID P2 deep configuration: Conditional Access, MFA, PIM, Identity Protection (sign-in risk, user risk, risky users), Identity Governance, Application Proxy, External Identities (B2B, B2C custom policies), and Hybrid Identity (AAD Connect). Microsoft Intune end-to-end device and application management, including Autopilot pre-provisioning, compliance, configuration, and Endpoint Security baselines. PowerShell Scripting (intermediate-to-advanced) using Microsoft Graph SDK, Az, and ActiveDirectory modules; ability to read/debug/extend existing scripts under change control. Working knowledge of Microsoft Defender for Identity (formerly Azure ATP) signals and integration with Defender XDR. Networking fundamentals: DNS, Kerberos, NTLM, OAuth 2.0, OpenID Connect, SAML 2.0, WS-Federation, certificate-based authentication, TLS/SSL troubleshooting, and modern auth flows. Working knowledge of ITIL v4 incident, problem, change and configuration management, and ITSM ticketing (eg, ServiceNow, Jira Service Management). Desirable Technical Skills Entra Permissions Management (CIEM). Microsoft Entra ID Verified ID (decentralised identity) familiarity. Group Policy Analytics in Intune for cloud migration. Experience operating tier-0 PAM solutions (CyberArk, BeyondTrust, Delinea) on-premises. Familiarity with FIDO2 hardware tokens, Windows LAPS (cloud), and Authentication Methods migration. Exposure to Azure VPN Gateway, ExpressRoute, and hybrid connectivity for identity authentication paths. Required Certifications Microsoft Certified: Identity and Access Administrator Associate (SC-300) - mandatory. Microsoft Certified: Endpoint Administrator Associate (MD-102) - mandatory. Microsoft 365 Certified: Administrator Expert (MS-102) - preferred. Microsoft Certified: Cybersecurity Architect Expert (SC-100) - desirable. ITIL 4 Foundation - preferred.
08/05/2026
Purpose of the Role The Active Directory/Entra Specialist is the technical authority for the customer's hybrid identity platform. The role owns the design, operation, security, and continuous improvement of on-premises Active Directory Domain Services, Group Policy, ADFS, Entra ID (P2), Azure AD Connect, B2B and B2C flows, Conditional Access, MFA, Intune, and identity life cycle automation across all in-scope business programmes. Identity is the foundation of every other workload in the estate. This role therefore underwrites the availability, security and compliance of M365, SharePoint, Power Platform, Dynamics 365, Fabric and Azure services. The post-holder is on the front line for any P1 authentication outage, Conditional Access misconfiguration, or directory replication failure. Requirements 2.3 Key Technical Responsibilities Hybrid Active Directory Operations Administer multi-forest on-premises Active Directory Domain Services (modern schema, WS2016+ functional level), including domain controllers, FSMO roles, sites and services, replication topology, DNS, DHCP, time service (NT5DS), and trust relationships. Maintain and harden Group Policy Objects across the estate, including baseline security GPOs, audit policies, AppLocker/WDAC, BitLocker, Windows Update for Business, and computer/user configuration drift detection. Operate and patch ADFS on Legacy Windows Server (where present), administer claims rules, relying party trusts, certificate rotation, and plan migration of relying parties to Entra ID where commercially appropriate. Manage Azure AD Connect (auto-updating) including sync rules, source anchor, password hash sync/pass-through authentication, seamless SSO, staging mode validation, and re-permission/re-baseline activities. Diagnose and remediate replication failures, lingering objects, USN rollback, tombstone issues, NTLM/Kerberos auth failures, SPN duplication, and time-skew problems using repadmin, dcdiag, klist, KDCDiag, ADReplStatus and Microsoft 365 Connectivity Analyzer. Entra ID and Identity Lifecycle Administer Entra ID P2 tenants including users, groups, dynamic groups, administrative units, application registrations, enterprise applications, service principals, managed identities, and consent workflows. Configure and operate Conditional Access (sign-in risk, user risk, named locations, device compliance, session controls), Multi-Factor Authentication, passwordless sign-in (Windows Hello for Business, FIDO2, Authenticator), and Temporary Access Pass for onboarding. Operate Privileged Identity Management (PIM) for just-in-time role activation, approval workflows, access reviews and break-glass account governance; work with the on-premises PAM solution for tier-0 administration. Manage Entra ID B2B (guest collaboration) and B2C (custom policies, user flows, identity providers, custom branding, application integrations) for both internal and external-facing tenants. Implement Identity Governance: Entitlement Management, Access Packages, Access Reviews, Lifecycle Workflows, and HR-driven inbound provisioning where in scope. Endpoint Management with Intune Administer Microsoft Intune including device enrolment (Autopilot, Apple ABM, Android Enterprise), configuration profiles, compliance policies, app protection policies (MAM), Conditional Access integration, and Endpoint Privilege Management. Define and maintain Windows update rings, feature update profiles, driver update profiles, and Defender for Endpoint baselines via Intune Security Baselines. Operate Win32/LOB/Microsoft Store app deployment, package authoring (intunewin), update rings, and supersedence chains. Co-manage devices with Configuration Manager where present, troubleshoot enrolment failures using IME logs, MDM Diagnostics Tool, and the Intune Troubleshooting portal. Identity Automation and Tooling Author and maintain PowerShell automation using Microsoft Graph PowerShell SDK, Az PowerShell, ExchangeOnlineManagement, MSOnline (Legacy), AzureAD (Legacy), and ActiveDirectory modules - including JML (Joiner-Mover-Leaver) workflows, group membership reconciliation, stale object cleanup, and licence assignment. Build and operate identity-related runbooks in Azure Automation, Logic Apps, or Power Automate where appropriate. Use Microsoft Graph (REST + SDK) for advanced reporting, bulk operations, and integration with HR/ITSM platforms. Service Operations Own L2/L3 incident, problem and change resolution for identity-related tickets, achieving the contractual SLAs: P1 1-hour response/4-hour resolution, P2 4-hour response/1 working day resolution, P3 1 working day response/3 working days resolution. Lead root cause analysis (RCA) for P1 identity incidents and produce post-incident review reports within five working days. Contribute to monthly service reports with identity KPIs (sign-in success rate, MFA coverage, Conditional Access policy hits, privileged role activations, sync health, AAD Connect latency, certificate expiry watchlist). Participate in CAB review, change scheduling, and change risk assessment for identity changes; produce rollback plans and pre/post implementation checks. Mandatory Technical Skills Active Directory Domain Services on Windows Server 2016+ including schema management, sites and services, GPO design, ADFS, AD CS, AD Recycle Bin, and DR/recovery procedures (authoritative restore). Entra ID P2 deep configuration: Conditional Access, MFA, PIM, Identity Protection (sign-in risk, user risk, risky users), Identity Governance, Application Proxy, External Identities (B2B, B2C custom policies), and Hybrid Identity (AAD Connect). Microsoft Intune end-to-end device and application management, including Autopilot pre-provisioning, compliance, configuration, and Endpoint Security baselines. PowerShell Scripting (intermediate-to-advanced) using Microsoft Graph SDK, Az, and ActiveDirectory modules; ability to read/debug/extend existing scripts under change control. Working knowledge of Microsoft Defender for Identity (formerly Azure ATP) signals and integration with Defender XDR. Networking fundamentals: DNS, Kerberos, NTLM, OAuth 2.0, OpenID Connect, SAML 2.0, WS-Federation, certificate-based authentication, TLS/SSL troubleshooting, and modern auth flows. Working knowledge of ITIL v4 incident, problem, change and configuration management, and ITSM ticketing (eg, ServiceNow, Jira Service Management). Desirable Technical Skills Entra Permissions Management (CIEM). Microsoft Entra ID Verified ID (decentralised identity) familiarity. Group Policy Analytics in Intune for cloud migration. Experience operating tier-0 PAM solutions (CyberArk, BeyondTrust, Delinea) on-premises. Familiarity with FIDO2 hardware tokens, Windows LAPS (cloud), and Authentication Methods migration. Exposure to Azure VPN Gateway, ExpressRoute, and hybrid connectivity for identity authentication paths. Required Certifications Microsoft Certified: Identity and Access Administrator Associate (SC-300) - mandatory. Microsoft Certified: Endpoint Administrator Associate (MD-102) - mandatory. Microsoft 365 Certified: Administrator Expert (MS-102) - preferred. Microsoft Certified: Cybersecurity Architect Expert (SC-100) - desirable. ITIL 4 Foundation - preferred.
Purpose of the Role: The M365/Entra Security & Governance Specialist owns the security posture, data governance, and compliance alignment of the customer's Microsoft estate. The role designs and operates Zero Trust controls, threat protection, information protection, insider risk management, and the audit/evidence machinery required to demonstrate alignment with ISO 27001, GDPR, NIST CSF and Microsoft's Secure Score baselines. The customer processes personal and special-category data on behalf of public-sector programmes. The role therefore carries direct accountability for protecting beneficiary data, ensuring lawful processing within the EEA, and providing evidence of control effectiveness to the customer's Cyber Security team and external auditors. This is a senior, hands-on technical role - not a paper-only governance position. Requirements Key Technical Responsibilities: Threat Protection - Microsoft Defender XDR Operate Microsoft Defender XDR across Defender for Endpoint, Defender for Office 365 (Plan 2), Defender for Identity, Defender for Cloud Apps, and Defender Vulnerability Management. Manage Defender for Endpoint deployment, onboarding (via Intune/GPO/script), attack surface reduction (ASR) rules, EDR in block mode, automated investigation and response (AIR), tamper protection, and live response. Tune Defender for Office 365 anti-phishing, Safe Links, Safe Attachments, anti-spoofing, impersonation protection, attack simulation training, and Threat Explorer queries. Operate Defender for Identity sensors on domain controllers and ADFS Servers; investigate identity-based attack paths (DCSync, Golden Ticket, Pass-the-Hash) and remediate exposures. Operate Defender for Cloud Apps for SaaS discovery, OAuth app governance, conditional access app control (reverse Proxy), session policies, and shadow IT reporting. Investigate alerts and incidents in the Defender XDR portal using KQL advanced hunting; build custom detections, suppression rules, and automated playbooks. SIEM and SOAR - Microsoft Sentinel Operate Microsoft Sentinel for the estate: data connectors (M365, Entra, Defender XDR, Azure Activity, Office 365, Threat Intelligence, Syslog/CEF), workspace architecture, retention, and cost optimisation. Author analytics rules (scheduled, NRT, Fusion, Microsoft Security), build watchlists, threat intelligence integrations (TAXII/MISP), and User Entity Behaviour Analytics (UEBA). Develop KQL detection content aligned to MITRE ATT&CK; operate hunting queries, bookmarks, and incident investigation graphs. Build SOAR automation using Azure Logic Apps playbooks for incident enrichment, containment (eg, disable user, force password reset, isolate device), and notification. Operate the 24/7 Sentinel-based monitoring stack in collaboration with the NOC analyst function. Information Protection and Data Governance - Microsoft Purview Design and operate Microsoft Purview Information Protection: sensitivity labels, label policies, auto-labelling (client and service-side), encryption with rights management, and co-authoring on encrypted documents. Build and tune Data Loss Prevention (DLP) policies for Exchange, SharePoint, OneDrive, Teams chat, Endpoint DLP and Power Platform; manage policy tips, overrides, and incident review. Operate Insider Risk Management policies, content Explorer, activity Explorer, and communication compliance where in scope. Design retention policies, retention labels, and records management aligned to the customer's records retention schedules and applicable public-sector records management frameworks. Operate eDiscovery (Standard and Premium): cases, holds, collections, reviews, custodian management, and chain-of-custody documentation. Operate Microsoft Purview Data Map, Data Catalog, and Data Estate Insights for the Microsoft Fabric/Power BI estate, including lineage, classification scans, and Data Loss Prevention for Fabric. Maintain audit and reporting using Purview Audit (Standard/Premium), Compliance Manager templates (ISO 27001, GDPR, NIS2), and customer-managed Compliance Manager assessments. Identity Security and Zero Trust Define and maintain the Conditional Access policy baseline using a documented policy framework (Persona-based or Microsoft Zero Trust deployment guidance), including emergency/break-glass access, named locations, and report-only validation. Operate Entra ID Protection - sign-in risk, user risk, risk policies, and risk investigation - including alignment with Defender XDR for unified incident view. Govern privileged access via PIM, role-assignable groups, access reviews, and Just-In-Time elevation; co-own break-glass account procedures with the AD/Entra Specialist. Operate Entra Permissions Management (CIEM) where licensed, providing visibility of multi-cloud permission risk. Compliance and Audit Maintain ISO 27001 control evidence and align with the customer's certification and surveillance audits; act as the technical lead for any audit observation related to the Microsoft estate. Maintain GDPR records of processing, support Data Protection Impact Assessments for new applications, and operate technical and organisational measures (TOMs). Map controls to NIST CSF, NIS2 (where applicable as an essential/important entity), and Microsoft Secure Score/Identity Secure Score; maintain a target posture and quarterly improvement plan. Produce monthly security KPIs for the SLA report - Secure Score trend, MFA coverage, DLP incidents, phishing simulation results, vulnerability remediation, patch compliance - and quarterly executive risk reports. Microsoft Copilot and AI Governance Operate the security envelope for Microsoft 365 Copilot and Copilot Studio including SharePoint sharing hygiene ("oversharing"), sensitivity-label-aware grounding, restricted SearchableContent, and Copilot interaction audit log review. Define and enforce a Responsible AI policy aligned with Microsoft's Responsible AI Standard - fairness, reliability, safety, privacy, security, inclusiveness, transparency, and accountability. Mandatory Technical Skills Microsoft Defender XDR (full stack) and Microsoft Sentinel - analytics, hunting (KQL), incident management, and SOAR playbook authoring. Microsoft Purview - Information Protection, DLP, Insider Risk, Records Management, eDiscovery, Audit, and Compliance Manager. Entra ID security: Conditional Access, MFA, PIM, Identity Protection, External Identities, and Permissions Management. Zero Trust architecture knowledge per Microsoft Zero Trust deployment guidance; ability to lead a Zero Trust roadmap discussion with senior stakeholders. ISO 27001:2022 control set; GDPR Articles 5, 6, 9, 25, 28, 30, 32-34; awareness of NIS2 and applicable national cyber-security guidance. KQL (Kusto Query Language) - fluent across Defender Advanced Hunting, Sentinel, and Log Analytics. PowerShell automation across Microsoft Graph Security, ExchangeOnlineManagement, and Compliance modules. Desirable Technical Skills Threat hunting using Sigma rules, MITRE ATT&CK navigator, and STIX/TAXII Intel feeds. SOC operations experience - shift handover, evidence preservation, incident life cycle (NIST SP 800-61). Familiarity with on-premises PAM (CyberArk, BeyondTrust) and hybrid SOC tooling beyond Microsoft. Microsoft Fabric/Purview Data Loss Prevention (Fabric DLP) and AI hub for Purview. Familiarity with Cyber Essentials Plus, NCSC Cyber Assessment Framework (CAF), and ENISA guidance. Required Certifications Microsoft Certified: Security Operations Analyst Associate (SC-200) - mandatory. Microsoft Certified: Information Protection and Compliance Administrator Associate (SC-400) - mandatory. Microsoft Certified: Identity and Access Administrator Associate (SC-300) - mandatory. Microsoft Certified: Cybersecurity Architect Expert (SC-100) - preferred. ISO/IEC 27001 Lead Implementer or Lead Auditor - preferred. CISSP, CISM, or equivalent - desirable.
08/05/2026
Purpose of the Role: The M365/Entra Security & Governance Specialist owns the security posture, data governance, and compliance alignment of the customer's Microsoft estate. The role designs and operates Zero Trust controls, threat protection, information protection, insider risk management, and the audit/evidence machinery required to demonstrate alignment with ISO 27001, GDPR, NIST CSF and Microsoft's Secure Score baselines. The customer processes personal and special-category data on behalf of public-sector programmes. The role therefore carries direct accountability for protecting beneficiary data, ensuring lawful processing within the EEA, and providing evidence of control effectiveness to the customer's Cyber Security team and external auditors. This is a senior, hands-on technical role - not a paper-only governance position. Requirements Key Technical Responsibilities: Threat Protection - Microsoft Defender XDR Operate Microsoft Defender XDR across Defender for Endpoint, Defender for Office 365 (Plan 2), Defender for Identity, Defender for Cloud Apps, and Defender Vulnerability Management. Manage Defender for Endpoint deployment, onboarding (via Intune/GPO/script), attack surface reduction (ASR) rules, EDR in block mode, automated investigation and response (AIR), tamper protection, and live response. Tune Defender for Office 365 anti-phishing, Safe Links, Safe Attachments, anti-spoofing, impersonation protection, attack simulation training, and Threat Explorer queries. Operate Defender for Identity sensors on domain controllers and ADFS Servers; investigate identity-based attack paths (DCSync, Golden Ticket, Pass-the-Hash) and remediate exposures. Operate Defender for Cloud Apps for SaaS discovery, OAuth app governance, conditional access app control (reverse Proxy), session policies, and shadow IT reporting. Investigate alerts and incidents in the Defender XDR portal using KQL advanced hunting; build custom detections, suppression rules, and automated playbooks. SIEM and SOAR - Microsoft Sentinel Operate Microsoft Sentinel for the estate: data connectors (M365, Entra, Defender XDR, Azure Activity, Office 365, Threat Intelligence, Syslog/CEF), workspace architecture, retention, and cost optimisation. Author analytics rules (scheduled, NRT, Fusion, Microsoft Security), build watchlists, threat intelligence integrations (TAXII/MISP), and User Entity Behaviour Analytics (UEBA). Develop KQL detection content aligned to MITRE ATT&CK; operate hunting queries, bookmarks, and incident investigation graphs. Build SOAR automation using Azure Logic Apps playbooks for incident enrichment, containment (eg, disable user, force password reset, isolate device), and notification. Operate the 24/7 Sentinel-based monitoring stack in collaboration with the NOC analyst function. Information Protection and Data Governance - Microsoft Purview Design and operate Microsoft Purview Information Protection: sensitivity labels, label policies, auto-labelling (client and service-side), encryption with rights management, and co-authoring on encrypted documents. Build and tune Data Loss Prevention (DLP) policies for Exchange, SharePoint, OneDrive, Teams chat, Endpoint DLP and Power Platform; manage policy tips, overrides, and incident review. Operate Insider Risk Management policies, content Explorer, activity Explorer, and communication compliance where in scope. Design retention policies, retention labels, and records management aligned to the customer's records retention schedules and applicable public-sector records management frameworks. Operate eDiscovery (Standard and Premium): cases, holds, collections, reviews, custodian management, and chain-of-custody documentation. Operate Microsoft Purview Data Map, Data Catalog, and Data Estate Insights for the Microsoft Fabric/Power BI estate, including lineage, classification scans, and Data Loss Prevention for Fabric. Maintain audit and reporting using Purview Audit (Standard/Premium), Compliance Manager templates (ISO 27001, GDPR, NIS2), and customer-managed Compliance Manager assessments. Identity Security and Zero Trust Define and maintain the Conditional Access policy baseline using a documented policy framework (Persona-based or Microsoft Zero Trust deployment guidance), including emergency/break-glass access, named locations, and report-only validation. Operate Entra ID Protection - sign-in risk, user risk, risk policies, and risk investigation - including alignment with Defender XDR for unified incident view. Govern privileged access via PIM, role-assignable groups, access reviews, and Just-In-Time elevation; co-own break-glass account procedures with the AD/Entra Specialist. Operate Entra Permissions Management (CIEM) where licensed, providing visibility of multi-cloud permission risk. Compliance and Audit Maintain ISO 27001 control evidence and align with the customer's certification and surveillance audits; act as the technical lead for any audit observation related to the Microsoft estate. Maintain GDPR records of processing, support Data Protection Impact Assessments for new applications, and operate technical and organisational measures (TOMs). Map controls to NIST CSF, NIS2 (where applicable as an essential/important entity), and Microsoft Secure Score/Identity Secure Score; maintain a target posture and quarterly improvement plan. Produce monthly security KPIs for the SLA report - Secure Score trend, MFA coverage, DLP incidents, phishing simulation results, vulnerability remediation, patch compliance - and quarterly executive risk reports. Microsoft Copilot and AI Governance Operate the security envelope for Microsoft 365 Copilot and Copilot Studio including SharePoint sharing hygiene ("oversharing"), sensitivity-label-aware grounding, restricted SearchableContent, and Copilot interaction audit log review. Define and enforce a Responsible AI policy aligned with Microsoft's Responsible AI Standard - fairness, reliability, safety, privacy, security, inclusiveness, transparency, and accountability. Mandatory Technical Skills Microsoft Defender XDR (full stack) and Microsoft Sentinel - analytics, hunting (KQL), incident management, and SOAR playbook authoring. Microsoft Purview - Information Protection, DLP, Insider Risk, Records Management, eDiscovery, Audit, and Compliance Manager. Entra ID security: Conditional Access, MFA, PIM, Identity Protection, External Identities, and Permissions Management. Zero Trust architecture knowledge per Microsoft Zero Trust deployment guidance; ability to lead a Zero Trust roadmap discussion with senior stakeholders. ISO 27001:2022 control set; GDPR Articles 5, 6, 9, 25, 28, 30, 32-34; awareness of NIS2 and applicable national cyber-security guidance. KQL (Kusto Query Language) - fluent across Defender Advanced Hunting, Sentinel, and Log Analytics. PowerShell automation across Microsoft Graph Security, ExchangeOnlineManagement, and Compliance modules. Desirable Technical Skills Threat hunting using Sigma rules, MITRE ATT&CK navigator, and STIX/TAXII Intel feeds. SOC operations experience - shift handover, evidence preservation, incident life cycle (NIST SP 800-61). Familiarity with on-premises PAM (CyberArk, BeyondTrust) and hybrid SOC tooling beyond Microsoft. Microsoft Fabric/Purview Data Loss Prevention (Fabric DLP) and AI hub for Purview. Familiarity with Cyber Essentials Plus, NCSC Cyber Assessment Framework (CAF), and ENISA guidance. Required Certifications Microsoft Certified: Security Operations Analyst Associate (SC-200) - mandatory. Microsoft Certified: Information Protection and Compliance Administrator Associate (SC-400) - mandatory. Microsoft Certified: Identity and Access Administrator Associate (SC-300) - mandatory. Microsoft Certified: Cybersecurity Architect Expert (SC-100) - preferred. ISO/IEC 27001 Lead Implementer or Lead Auditor - preferred. CISSP, CISM, or equivalent - desirable.
Unlock your potential as an Abbott Intern. Join us to work on impactful projects, learn from senior leaders, and build your career. At Abbott, you can: Contribute to meaningful, challenging projects with a direct impact on our business Have regular access to senior leadership providing you with an opportunity to grow and learn from the best each day Develop your career and grow your knowledge through targeted training, a global intern community, and the opportunity to build your network Access perks that keep you supported both inside and outside the office Opportunity Abbott's Diabetes Care division is part of Abbott Laboratories and is one of the leading manufacturers of cutting edge glucose monitoring systems for the home and hospital diabetes markets. Our UK operations include R&D/Manufacturing at our state of the art facility in Witney, and Sales, Marketing and Commercial functions based out of Maidenhead, supported by many field based teams. During the internship you will be given the opportunity to showcase your skills and talent. As a team we feel it is important to focus on your individual development and you will be given the opportunity to shape and lead projects during your time with us. We aim to support you in identifying and working on key development areas that are important to help you get the most out of your placement and prepare you for a future career - hopefully with us! Grace, a current intern, has said "In just 4 months at Abbott my experience has far exceeded my expectations. Not only have I been presented with numerous opportunities for professional growth and personal development, but I have also been consistently supported by an incredible team". Main Accountabilities Working within our sales enablement team to ensure the infield sales team can be as effective as possible. Supporting our training programmes designed to upskill the sales teams. Supporting our team in analysing data to provide insights to the organisation. Supporting roll out of key CRM modules including testing and training. What are we looking for? This position is suitable for a student studying towards a degree (Bachelors or Integrated Masters) in a Business related field and would form part of a year in industry requirement. You will be confident at working independently as well as part of a team in a fast paced environment and as such be able to manage your projects and responsibilities accordingly. Skills in Excel and Power BI are advantageous but not a requirement for the role as you can learn any skills you may need. Throughout the placement, you will have regular opportunities to learn, develop, grow and of course gain continuous feedback, coaching and mentoring to further support your learning. This is a fantastic opportunity for someone looking to experience sales activities at the forefront of the healthcare industry. To Apply To apply, please submit your CV. Closing date for applications is 21st December. Shortlisting will take place early January, with interviews being conducted from mid-Feb 2026. Abbott is proud to see a number of our students return to us for permanent roles post graduation, and our internship opportunities are a stepping stone to a longer term career with us. To be eligible therefore to apply, it is a requirement that candidates can demonstrate the assured on going right to work, without the need for sponsorship now or in the future, thus must be already eligible to work in the UK, or able to apply for a visa granting permission to work in the UK (e.g. dependent visas, ancestry etc.) that do not require future sponsorship. By submitting your application, you consent for your details to be shared with our Third Party Labour supplier who are working on behalf of Abbott on this position.
07/05/2026
Full time
Unlock your potential as an Abbott Intern. Join us to work on impactful projects, learn from senior leaders, and build your career. At Abbott, you can: Contribute to meaningful, challenging projects with a direct impact on our business Have regular access to senior leadership providing you with an opportunity to grow and learn from the best each day Develop your career and grow your knowledge through targeted training, a global intern community, and the opportunity to build your network Access perks that keep you supported both inside and outside the office Opportunity Abbott's Diabetes Care division is part of Abbott Laboratories and is one of the leading manufacturers of cutting edge glucose monitoring systems for the home and hospital diabetes markets. Our UK operations include R&D/Manufacturing at our state of the art facility in Witney, and Sales, Marketing and Commercial functions based out of Maidenhead, supported by many field based teams. During the internship you will be given the opportunity to showcase your skills and talent. As a team we feel it is important to focus on your individual development and you will be given the opportunity to shape and lead projects during your time with us. We aim to support you in identifying and working on key development areas that are important to help you get the most out of your placement and prepare you for a future career - hopefully with us! Grace, a current intern, has said "In just 4 months at Abbott my experience has far exceeded my expectations. Not only have I been presented with numerous opportunities for professional growth and personal development, but I have also been consistently supported by an incredible team". Main Accountabilities Working within our sales enablement team to ensure the infield sales team can be as effective as possible. Supporting our training programmes designed to upskill the sales teams. Supporting our team in analysing data to provide insights to the organisation. Supporting roll out of key CRM modules including testing and training. What are we looking for? This position is suitable for a student studying towards a degree (Bachelors or Integrated Masters) in a Business related field and would form part of a year in industry requirement. You will be confident at working independently as well as part of a team in a fast paced environment and as such be able to manage your projects and responsibilities accordingly. Skills in Excel and Power BI are advantageous but not a requirement for the role as you can learn any skills you may need. Throughout the placement, you will have regular opportunities to learn, develop, grow and of course gain continuous feedback, coaching and mentoring to further support your learning. This is a fantastic opportunity for someone looking to experience sales activities at the forefront of the healthcare industry. To Apply To apply, please submit your CV. Closing date for applications is 21st December. Shortlisting will take place early January, with interviews being conducted from mid-Feb 2026. Abbott is proud to see a number of our students return to us for permanent roles post graduation, and our internship opportunities are a stepping stone to a longer term career with us. To be eligible therefore to apply, it is a requirement that candidates can demonstrate the assured on going right to work, without the need for sponsorship now or in the future, thus must be already eligible to work in the UK, or able to apply for a visa granting permission to work in the UK (e.g. dependent visas, ancestry etc.) that do not require future sponsorship. By submitting your application, you consent for your details to be shared with our Third Party Labour supplier who are working on behalf of Abbott on this position.
A leading healthcare company is offering an internship within its sales enablement team. The role involves supporting the sales team, assisting with training programs, and data analysis. Candidates should be pursuing a Business-related degree and have strong teamwork and project management skills. This position provides a unique opportunity to gain experience in the dynamic healthcare industry, fostering both personal and professional growth.
07/05/2026
Full time
A leading healthcare company is offering an internship within its sales enablement team. The role involves supporting the sales team, assisting with training programs, and data analysis. Candidates should be pursuing a Business-related degree and have strong teamwork and project management skills. This position provides a unique opportunity to gain experience in the dynamic healthcare industry, fostering both personal and professional growth.
Cyber Security Jobs at ITOL Recruit
Maidenhead, Berkshire
Cyber Security Trainee Placement Programme Please note this is a training course and fees apply Are you looking to benefit from a new career in IT and Cybersecurity? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme into top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in IT. You will also have the reassurance of a job guarantee (18K-£35K) upon completion. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. Job Guarantee - How does it work? Due to the success of this programme and the skills shortage of entry-level IT staff, we can guarantee you will secure an entry level IT job upon completion of your study programme or we will refund you 100% of your course fees back. This is subject to our terms of learning. Students are able to start the training with a deposit of around £190 and finance the remaining balance over 12 months interest free. This means many students finish the courses and find a placement within the term of the finance agreement. Step 1 - Accredited Online Training The first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and Cybersecurity training. The training is delivered via multimedia rich video tutorials, practice labs, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Step 2 - Practical Training You will gain practical experience by using practice labs which enable you to practice and master what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIA A+ is the most asked for certificate for entry-level IT roles and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. Step 4 - IT Technician placement (£24-£35K) We work with you to secure your first role as an IT Technician, with a starting salary of anywhere between £24K-35K. Ideally you will need to gain two years' experience in this role before you can progress into a cyber security role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cybersecurity field. This official, accredited training consists of online training, practical training and an official exam (CompTIA Security+). Further we can tailor the package to include courses like the Certified Ethical Hacker and Certified Network Defender depending on your requirements and future direction. Cybersecurity Role Once you have completed all the mandatory training in step four and have gained two plus years experience in the IT industry, you will be ready to move into higher paying Cybersecurity roles. Our recruitment support team specialises in the IT and Cybersecurity space and roles at this level have an average starting salary of £35K. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) and the EC-Council to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch
07/05/2026
Full time
Cyber Security Trainee Placement Programme Please note this is a training course and fees apply Are you looking to benefit from a new career in IT and Cybersecurity? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme into top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in IT. You will also have the reassurance of a job guarantee (18K-£35K) upon completion. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. Job Guarantee - How does it work? Due to the success of this programme and the skills shortage of entry-level IT staff, we can guarantee you will secure an entry level IT job upon completion of your study programme or we will refund you 100% of your course fees back. This is subject to our terms of learning. Students are able to start the training with a deposit of around £190 and finance the remaining balance over 12 months interest free. This means many students finish the courses and find a placement within the term of the finance agreement. Step 1 - Accredited Online Training The first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and Cybersecurity training. The training is delivered via multimedia rich video tutorials, practice labs, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Step 2 - Practical Training You will gain practical experience by using practice labs which enable you to practice and master what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIA A+ is the most asked for certificate for entry-level IT roles and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. Step 4 - IT Technician placement (£24-£35K) We work with you to secure your first role as an IT Technician, with a starting salary of anywhere between £24K-35K. Ideally you will need to gain two years' experience in this role before you can progress into a cyber security role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cybersecurity field. This official, accredited training consists of online training, practical training and an official exam (CompTIA Security+). Further we can tailor the package to include courses like the Certified Ethical Hacker and Certified Network Defender depending on your requirements and future direction. Cybersecurity Role Once you have completed all the mandatory training in step four and have gained two plus years experience in the IT industry, you will be ready to move into higher paying Cybersecurity roles. Our recruitment support team specialises in the IT and Cybersecurity space and roles at this level have an average starting salary of £35K. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) and the EC-Council to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch
Please note this is a training course and fees apply Are you looking to benefit from a new career in Data Analysis? If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding future as a Data Analyst We do this using our specialised Data Analyst career programme which looks to assist and place qualified candidates into a career pathway in Data Analysis. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience Data Analyst as we will be looking primarily at entry level roles. Demand for Data Analysts has grown 20% year on year with experienced analysts easily commanding salaries of £50k+. All business decisions rely on data to ensure correct business decisions are made and therefore the role of the data analyst in the new digital world has become essential for business owners. Below are current average salaries in the sector for lower-level positions and fully trained Data Analysts: Junior Data Analyst - £30,000 Data Analyst - £50,000 Business Data Analyst - £67,500 Data Analytics Analyst - £80,000 Business Analysts - £60,000 Using our experience in providing data analysis and business analysis training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in Data Analysis. The courses in the package have been identified by our recruitment partners as industry standards for the UK/European and International Data Analysis sector. Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - CompTIA Data+ Qualification The first step is completing the CompTIA Data+ Qualification accredited by CompTIA. This professional international industry-recognised qualification teaches you the essential skills of a Data Analyst. You will cover skills such as data mining, manipulating data, visualising data, and reporting on data. Study time for the qualification is approximately 30 hours and qualification is achieved by completing a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a tutor and a 1-hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a data analyst. Step 2 - Data Administration Training Data is extracted using various method which are normally IT driven. Therefore, we will provide you with access to the following additional courses to ensure you are suitably employable as a data analyst. Microsoft excel - to expert level. Learn SQL - the programming language used for extracting data from more complex databases. Learn Python 3 - Python 3 is a simple to use programming language used by many analysts. Learn Tableau - Tableu is a tool which analysts use to build visually appealing dashboards for complex data making it easier for stakeholders to comprehend. Study time for these courses is approximately 30-60 hours and qualification is achieved through completion of the course with no exam. Step 3 - Business Analysis Foundation Business Analysts and Data Analysts often work very closely together and indeed many Data Analysts become Business Analysts and vice versa. Adding a Business Analyst Foundation certificate will make you much more employable and enable you to cross over into business analyst roles and hybrid roles. Business Analysis Foundation accredited by the BCS (The British Computer Society also known as the Chartered Institute of IT). Study time for this course is approximately 15 hours and qualification is achieved through an online BCS exam. Step 4 - Recruitment Support Now you are qualified for an entry level data analyst position our recruitment support team will now begin collaborating with you to help you secure your first a suitable role based on your new qualifications and any other experience you may have. We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.8 Trustscore on Trustpilot. Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Data Analyst Career aspirations
07/05/2026
Full time
Please note this is a training course and fees apply Are you looking to benefit from a new career in Data Analysis? If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding future as a Data Analyst We do this using our specialised Data Analyst career programme which looks to assist and place qualified candidates into a career pathway in Data Analysis. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience Data Analyst as we will be looking primarily at entry level roles. Demand for Data Analysts has grown 20% year on year with experienced analysts easily commanding salaries of £50k+. All business decisions rely on data to ensure correct business decisions are made and therefore the role of the data analyst in the new digital world has become essential for business owners. Below are current average salaries in the sector for lower-level positions and fully trained Data Analysts: Junior Data Analyst - £30,000 Data Analyst - £50,000 Business Data Analyst - £67,500 Data Analytics Analyst - £80,000 Business Analysts - £60,000 Using our experience in providing data analysis and business analysis training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in Data Analysis. The courses in the package have been identified by our recruitment partners as industry standards for the UK/European and International Data Analysis sector. Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - CompTIA Data+ Qualification The first step is completing the CompTIA Data+ Qualification accredited by CompTIA. This professional international industry-recognised qualification teaches you the essential skills of a Data Analyst. You will cover skills such as data mining, manipulating data, visualising data, and reporting on data. Study time for the qualification is approximately 30 hours and qualification is achieved by completing a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a tutor and a 1-hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a data analyst. Step 2 - Data Administration Training Data is extracted using various method which are normally IT driven. Therefore, we will provide you with access to the following additional courses to ensure you are suitably employable as a data analyst. Microsoft excel - to expert level. Learn SQL - the programming language used for extracting data from more complex databases. Learn Python 3 - Python 3 is a simple to use programming language used by many analysts. Learn Tableau - Tableu is a tool which analysts use to build visually appealing dashboards for complex data making it easier for stakeholders to comprehend. Study time for these courses is approximately 30-60 hours and qualification is achieved through completion of the course with no exam. Step 3 - Business Analysis Foundation Business Analysts and Data Analysts often work very closely together and indeed many Data Analysts become Business Analysts and vice versa. Adding a Business Analyst Foundation certificate will make you much more employable and enable you to cross over into business analyst roles and hybrid roles. Business Analysis Foundation accredited by the BCS (The British Computer Society also known as the Chartered Institute of IT). Study time for this course is approximately 15 hours and qualification is achieved through an online BCS exam. Step 4 - Recruitment Support Now you are qualified for an entry level data analyst position our recruitment support team will now begin collaborating with you to help you secure your first a suitable role based on your new qualifications and any other experience you may have. We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.8 Trustscore on Trustpilot. Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Data Analyst Career aspirations
Please note this is a training programme with career placement and fees apply If you are looking to progress a career in website administrator, then this training and placement programme is made for you? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. All you need is a desire to work hard and invest some time and money in yourself to build the foundations for a new career. We help you start your career journey in programming by firstly ensuring you have the necessary industry recognised certifications and skills required to build a career. We ensure you market yourself properly through a structured career driven cv and LinkedIn profile highlighting your skills, any experience, and relevant transferable skills from other roles. Finally, our tutors will help you create a credible portfolio to demonstrate your skills and abilities to potential new employers. We have many years of experience in helping graduates find their first roles in top UK companies and organisations who need to employ entry-level qualified programming staff that can hit the ground running with up-to-date skills gained from this programme. The programme is specifically designed for individuals with none or limited experience but a real desire to start a career. Therefore, please do not apply if you are already an experienced programmer. Whether you are working full-time, part-time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in as little as a few weeks or a few months (see steps 1 to 4 below). Study timings are approximate and assume you can study for a minimum 5 hours per week. Training times will be reduced if you are able to invest more time each week. Stage 1 - Learn HTML and CSS ( up to 12 weeks) The first step is completing a selection of professional and industry-recognised courses. We have carefully selected these courses to give you the most out of both your learning and employment journey. HTML Essentials ( up to 6 weeks) CSS Essentials ( up to weeks) Training is delivered through multimedia rich video tutorials, presentations and quizzes using an online portal enabling you to study online from anywhere you choose. You will also be assigned an expert tutor and a support mentor who will work with you 1-2-1 or in group sessions to provide additional training and support. Once the HTML & CSS courses are complete, your trainer will move you forward to the next stage. Stage 2 - Additional Online Training ( up to 12 weeks) The second step includes a selection of more advanced courses to get you up to speed for what is required and relevant for many entry level programming roles and help you get a step ahead. Learn the Command Line ( 1.5 weeks) Learn Git & GitHub ( 1.5 weeks) Learn JavaScript ( 1.5 weeks) Learn Python 3 ( 1.5 weeks) JavaScript forms the foundation of almost everything you see on the Internet. Therefore, this is an essential addition language in building your programming and development foundation. Python is a highly versatile programming language and due to its relatively "easy to understand" commands now one of the most common programming languages used. You can use it for both small and complex tasks, and it is used across many different industries broadening your scope of opportunity. Step 3 - Building a Portfolio Website Project (1 week) Your tutor will provide you with some exercises and guidelines to help you build your own personalised portfolio. Having a strong portfolio to which demonstrates and showcases your range of skills and ability is essential within a programming career. In addition, we will now provide additional Study Courses for your continued development and broadening of your skills. Completion of these course is voluntary but recommended. AWS Certified Cloud Practitioner Microsoft Certified: Azure Administrator Associate Step 4 - Entry Level Web Administrator placement We will now work with you to help you secure your first role in a role utilising your new skills in a coding, programming, or a web development role. Entry level roles typically start between £25K - £40k dependant on any prior knowledge or experience you may have. There are many entry level roles where your newly learned skills can be applied meaning a vast array of opportunities are now available to you. Examples of some of these are listed below: - Junior Developer Website Administrator Website Support Developer Junior Web Developer Content Editor Wordpress Developer Junior Software Developer Junior Front or Back End Development Development Support We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Platinum Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) to ensure we provide the highest levels of training. We also have a 4.9 Trustpilot rating and numerous testimonials available on our website. Our money back Job Guarantee Due to our success and confidence in the results we deliver, and the skills shortage for entry-level coding staff we guarantee you will secure a job upon completion of your study programme, or we will refund you 100% of your course fees back. This is subject to our terms of learning/ terms of business. Qualification for this programme? To ensure we maintain a high level of support for our candidates, we limit spaces to this programme. Apply before the deadline and one of our consultants will speak with you to check your eligibility for the programme
07/05/2026
Full time
Please note this is a training programme with career placement and fees apply If you are looking to progress a career in website administrator, then this training and placement programme is made for you? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. All you need is a desire to work hard and invest some time and money in yourself to build the foundations for a new career. We help you start your career journey in programming by firstly ensuring you have the necessary industry recognised certifications and skills required to build a career. We ensure you market yourself properly through a structured career driven cv and LinkedIn profile highlighting your skills, any experience, and relevant transferable skills from other roles. Finally, our tutors will help you create a credible portfolio to demonstrate your skills and abilities to potential new employers. We have many years of experience in helping graduates find their first roles in top UK companies and organisations who need to employ entry-level qualified programming staff that can hit the ground running with up-to-date skills gained from this programme. The programme is specifically designed for individuals with none or limited experience but a real desire to start a career. Therefore, please do not apply if you are already an experienced programmer. Whether you are working full-time, part-time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in as little as a few weeks or a few months (see steps 1 to 4 below). Study timings are approximate and assume you can study for a minimum 5 hours per week. Training times will be reduced if you are able to invest more time each week. Stage 1 - Learn HTML and CSS ( up to 12 weeks) The first step is completing a selection of professional and industry-recognised courses. We have carefully selected these courses to give you the most out of both your learning and employment journey. HTML Essentials ( up to 6 weeks) CSS Essentials ( up to weeks) Training is delivered through multimedia rich video tutorials, presentations and quizzes using an online portal enabling you to study online from anywhere you choose. You will also be assigned an expert tutor and a support mentor who will work with you 1-2-1 or in group sessions to provide additional training and support. Once the HTML & CSS courses are complete, your trainer will move you forward to the next stage. Stage 2 - Additional Online Training ( up to 12 weeks) The second step includes a selection of more advanced courses to get you up to speed for what is required and relevant for many entry level programming roles and help you get a step ahead. Learn the Command Line ( 1.5 weeks) Learn Git & GitHub ( 1.5 weeks) Learn JavaScript ( 1.5 weeks) Learn Python 3 ( 1.5 weeks) JavaScript forms the foundation of almost everything you see on the Internet. Therefore, this is an essential addition language in building your programming and development foundation. Python is a highly versatile programming language and due to its relatively "easy to understand" commands now one of the most common programming languages used. You can use it for both small and complex tasks, and it is used across many different industries broadening your scope of opportunity. Step 3 - Building a Portfolio Website Project (1 week) Your tutor will provide you with some exercises and guidelines to help you build your own personalised portfolio. Having a strong portfolio to which demonstrates and showcases your range of skills and ability is essential within a programming career. In addition, we will now provide additional Study Courses for your continued development and broadening of your skills. Completion of these course is voluntary but recommended. AWS Certified Cloud Practitioner Microsoft Certified: Azure Administrator Associate Step 4 - Entry Level Web Administrator placement We will now work with you to help you secure your first role in a role utilising your new skills in a coding, programming, or a web development role. Entry level roles typically start between £25K - £40k dependant on any prior knowledge or experience you may have. There are many entry level roles where your newly learned skills can be applied meaning a vast array of opportunities are now available to you. Examples of some of these are listed below: - Junior Developer Website Administrator Website Support Developer Junior Web Developer Content Editor Wordpress Developer Junior Software Developer Junior Front or Back End Development Development Support We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Platinum Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) to ensure we provide the highest levels of training. We also have a 4.9 Trustpilot rating and numerous testimonials available on our website. Our money back Job Guarantee Due to our success and confidence in the results we deliver, and the skills shortage for entry-level coding staff we guarantee you will secure a job upon completion of your study programme, or we will refund you 100% of your course fees back. This is subject to our terms of learning/ terms of business. Qualification for this programme? To ensure we maintain a high level of support for our candidates, we limit spaces to this programme. Apply before the deadline and one of our consultants will speak with you to check your eligibility for the programme
Trainee AI Engineer - No Experience Needed Future-proof your career in Artificial Intelligence - starting today. Looking for a career change? Currently employed but want something better? Or maybe you're between jobs and ready for a fresh start? ITOL Recruit's AI Traineeship is designed to get you into one of the fastest-growing industries with zero experience required. Train online at your own pace and land your first AI Engineer role in 1-3 months. Please note this is a training course and fees apply Job guaranteed - complete the programme and get a job or get your money back. Our candidates earn £30,000-£45,000. Why AI? AI is reshaping every industry you can think of. Healthcare, finance, retail, and manufacturing - they're all scrambling for skilled professionals. The demand far outstrips supply, which means excellent salaries, flexible working arrangements, and genuine job security. How It Works Step 1 - AI Engineering Fundamentals Start with the basics of AI, including neural networks and large language models, to build a solid foundation in AI engineering. Step 2 - Data Fundamentals Understand the data workflow, from collection to cleaning, and learn how to prepare data for AI applications. Step 3 - Notebooks & IDEs Get hands-on with industry-standard tools like Jupyter Notebooks and VS Code to develop AI systems. Step 4 - Python Programming Master Python, covering everything from the basics to object-oriented programming (OOP). Step 5 - Python Streamlit Project Apply your Python skills by building a car price prediction app using Python and Streamlit. Step 6 - Python for Data Learn essential Python libraries like NumPy, Pandas, and Matplotlib for data manipulation and visualisation. Step 7 - AI Sentiment Analysis Project Work with Hugging Face to build a sentiment analysis classifier using real-world AI techniques. Step 8 - AI Prompt Engineering Master prompt engineering, learning how to craft effective prompts for controlling AI outputs. Step 9 - Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 - AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases. Step 11 - Machine Learning Fundamentals Understand machine learning principles and algorithms, and how to train and test models using scikit-learn. Step 12 - Machine Learning Project Put your machine learning knowledge into practice with a hands-on project. Step 13 - AI & Data Ethics Study the ethical considerations in AI, including issues of bias, fairness, and data privacy. Step 14 - Oral Exam Complete a virtual oral exam to assess your understanding and ability to apply your learning. Step 15 - AWS Certified Cloud Practitioner Finish with the AWS Certified Cloud Practitioner course and exam to gain essential cloud computing knowledge. What You Get 100% online, self-paced training Microsoft AI-900 certification included 1-to-1 tutor and recruitment support Real-world project experience Job guarantee - get a job or your money back Starting salary of £30,000-£45,000 We Get You Hired! We're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles. Our job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. We don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back. "Five months from complete beginner to AI engineer. Best decision I ever made." - Jamie W., now working as a Junior AI Engineer in London Ready to Start? If you're motivated, curious, and excited about technology, we'll help you turn that into a career you can be proud of. Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps
07/05/2026
Full time
Trainee AI Engineer - No Experience Needed Future-proof your career in Artificial Intelligence - starting today. Looking for a career change? Currently employed but want something better? Or maybe you're between jobs and ready for a fresh start? ITOL Recruit's AI Traineeship is designed to get you into one of the fastest-growing industries with zero experience required. Train online at your own pace and land your first AI Engineer role in 1-3 months. Please note this is a training course and fees apply Job guaranteed - complete the programme and get a job or get your money back. Our candidates earn £30,000-£45,000. Why AI? AI is reshaping every industry you can think of. Healthcare, finance, retail, and manufacturing - they're all scrambling for skilled professionals. The demand far outstrips supply, which means excellent salaries, flexible working arrangements, and genuine job security. How It Works Step 1 - AI Engineering Fundamentals Start with the basics of AI, including neural networks and large language models, to build a solid foundation in AI engineering. Step 2 - Data Fundamentals Understand the data workflow, from collection to cleaning, and learn how to prepare data for AI applications. Step 3 - Notebooks & IDEs Get hands-on with industry-standard tools like Jupyter Notebooks and VS Code to develop AI systems. Step 4 - Python Programming Master Python, covering everything from the basics to object-oriented programming (OOP). Step 5 - Python Streamlit Project Apply your Python skills by building a car price prediction app using Python and Streamlit. Step 6 - Python for Data Learn essential Python libraries like NumPy, Pandas, and Matplotlib for data manipulation and visualisation. Step 7 - AI Sentiment Analysis Project Work with Hugging Face to build a sentiment analysis classifier using real-world AI techniques. Step 8 - AI Prompt Engineering Master prompt engineering, learning how to craft effective prompts for controlling AI outputs. Step 9 - Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 - AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases. Step 11 - Machine Learning Fundamentals Understand machine learning principles and algorithms, and how to train and test models using scikit-learn. Step 12 - Machine Learning Project Put your machine learning knowledge into practice with a hands-on project. Step 13 - AI & Data Ethics Study the ethical considerations in AI, including issues of bias, fairness, and data privacy. Step 14 - Oral Exam Complete a virtual oral exam to assess your understanding and ability to apply your learning. Step 15 - AWS Certified Cloud Practitioner Finish with the AWS Certified Cloud Practitioner course and exam to gain essential cloud computing knowledge. What You Get 100% online, self-paced training Microsoft AI-900 certification included 1-to-1 tutor and recruitment support Real-world project experience Job guarantee - get a job or your money back Starting salary of £30,000-£45,000 We Get You Hired! We're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles. Our job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. We don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back. "Five months from complete beginner to AI engineer. Best decision I ever made." - Jamie W., now working as a Junior AI Engineer in London Ready to Start? If you're motivated, curious, and excited about technology, we'll help you turn that into a career you can be proud of. Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps
Business Development Manager - Rapid Diagnostics (South Central) page is loaded Business Development Manager - Rapid Diagnostics (South Central)time type: Full timeposted on: Posted Todayjob requisition id: JOB DESCRIPTION: About Abbott Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology. The Opportunity Abbott Rapid Diagnostics is part of Abbott's Diagnostics family of businesses, bringing together exceptional teams of experts and industry leading technologies to support diagnostic testing which provides important information for treatment and management of diseases and other conditions.The Abbott Rapid Diagnostics Infectious Diseases Division (ARDx) portfolio is centred around ID Now . A fast growing, molecular testing platform with the flexibility to test for Covid-19, Influenza A &B, RSV and Strep A.The ID NOW delivers accurate results in just minutes, giving HCPs real-time access to the information required to make actionable decisions during the first patient visit.The ID NOW Platform provides diagnostics where and when they are needed most - in near patient settings at the point of care such as Emergency departments, Admissions and Wards.Other products within the portfolio include Binax NOW rapid antigen tests, sexual health testing and women's' health.Due to an internal move, we are currently recruiting for a Business Development Manager to join Abbott Rapid Diagnostics Infectious Diseases Division (ARDx) and cover the South Central region.This is a high level and strategic sales role that will focus on pulling together NHS Hospitals, NHS Community and Private Healthcare Providers to ensure Abbott Rapid Diagnostics (ARDx) leads in Point of Care provision. Territory: Oxfordshire, Berkshire, Buckinghamshire, Hampshire, Wiltshire and DorsetYou need to be based within patch to be considered for this role. What You'll Do This is a key role within the team, as managing the business across a growing division requiring excellent communication, planning, prioritisation and relationship building both internally and externally. More specifically: Producing strategic business planning Implement business strategy to align & partner with the Private Sector & NHS to maximise sales and growth of the portfolio Achieve target and deliver revenues Proactively work across different levels of stakeholders Work in a cross functional team including market access, marketing and sales Provide regular timely forecasts of performance, product demand, expenditure Lead & initiate projects Profile Degree or higher in Business, Biological Science or related field Significant diagnostics or medical devices industry and sales experience, preferably Thorough knowledge and experience of UK healthcare industry, NHS and private healthcare providers Consistent track record of achieving profitable growth Excellent interpersonal skills with the ability to achieve results through influencing other Self-starter, possesses flexibility and ability to work under pressure in a fast-changing environment and ambiguous situations Positive attitude, team player with a high level of initiative, energy and enthusiasm Excellent organisation, facilitator and presentation skills Responsible-minded with a high persuasive power Skilled and experienced negotiator Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to: Career development with an international company where you can grow the career you dream of. A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.Connect with us at , on Facebook at and on The base pay for this position is N/AIn specific locations, the pay range may vary from the range posted. JOB FAMILY: Sales Force DIVISION: ID Infectious Disease LOCATION: United Kingdom > Maidenhead : Remote ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 75 % of the Time MEDICAL SURVEILLANCE: No SIGNIFICANT WORK ACTIVITIES: Driving a personal auto or company car or truck, or a powered piece of material handling equipment
07/05/2026
Full time
Business Development Manager - Rapid Diagnostics (South Central) page is loaded Business Development Manager - Rapid Diagnostics (South Central)time type: Full timeposted on: Posted Todayjob requisition id: JOB DESCRIPTION: About Abbott Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology. The Opportunity Abbott Rapid Diagnostics is part of Abbott's Diagnostics family of businesses, bringing together exceptional teams of experts and industry leading technologies to support diagnostic testing which provides important information for treatment and management of diseases and other conditions.The Abbott Rapid Diagnostics Infectious Diseases Division (ARDx) portfolio is centred around ID Now . A fast growing, molecular testing platform with the flexibility to test for Covid-19, Influenza A &B, RSV and Strep A.The ID NOW delivers accurate results in just minutes, giving HCPs real-time access to the information required to make actionable decisions during the first patient visit.The ID NOW Platform provides diagnostics where and when they are needed most - in near patient settings at the point of care such as Emergency departments, Admissions and Wards.Other products within the portfolio include Binax NOW rapid antigen tests, sexual health testing and women's' health.Due to an internal move, we are currently recruiting for a Business Development Manager to join Abbott Rapid Diagnostics Infectious Diseases Division (ARDx) and cover the South Central region.This is a high level and strategic sales role that will focus on pulling together NHS Hospitals, NHS Community and Private Healthcare Providers to ensure Abbott Rapid Diagnostics (ARDx) leads in Point of Care provision. Territory: Oxfordshire, Berkshire, Buckinghamshire, Hampshire, Wiltshire and DorsetYou need to be based within patch to be considered for this role. What You'll Do This is a key role within the team, as managing the business across a growing division requiring excellent communication, planning, prioritisation and relationship building both internally and externally. More specifically: Producing strategic business planning Implement business strategy to align & partner with the Private Sector & NHS to maximise sales and growth of the portfolio Achieve target and deliver revenues Proactively work across different levels of stakeholders Work in a cross functional team including market access, marketing and sales Provide regular timely forecasts of performance, product demand, expenditure Lead & initiate projects Profile Degree or higher in Business, Biological Science or related field Significant diagnostics or medical devices industry and sales experience, preferably Thorough knowledge and experience of UK healthcare industry, NHS and private healthcare providers Consistent track record of achieving profitable growth Excellent interpersonal skills with the ability to achieve results through influencing other Self-starter, possesses flexibility and ability to work under pressure in a fast-changing environment and ambiguous situations Positive attitude, team player with a high level of initiative, energy and enthusiasm Excellent organisation, facilitator and presentation skills Responsible-minded with a high persuasive power Skilled and experienced negotiator Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to: Career development with an international company where you can grow the career you dream of. A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.Connect with us at , on Facebook at and on The base pay for this position is N/AIn specific locations, the pay range may vary from the range posted. JOB FAMILY: Sales Force DIVISION: ID Infectious Disease LOCATION: United Kingdom > Maidenhead : Remote ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 75 % of the Time MEDICAL SURVEILLANCE: No SIGNIFICANT WORK ACTIVITIES: Driving a personal auto or company car or truck, or a powered piece of material handling equipment
Role: Workshop Engineer Contract: Permanent Location: Maidenhead The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don't feel like you meet all of the role criteria outlined below please don't let that discourage you from applying. The Impact you will have: The service and maintenance of diesel, LPG and electrical materials handling equipment Fault finding, planned preventative maintenance and pre delivery inspection of forklift trucks Maintaining a clean and orderly working area including common areas Adhering to all health and safety guidelines and workshop rules Completing job cards and ensuring all required parts to complete tasks are ordered What will help you to excel in this role: Experience of working on either cars, forklifts, plant equipment, cleaning machines, powered access, HGVs or similar. Relevant technical qualification Previous experience within either a workshop or field based position Good understanding of hydraulic, mechanical and electrical principals The ability to work independently and under pressure The ability to manage and prioritise workload What you can expect from us: Future development and career opportunities Contributory pension scheme with employer contributions up to 6% Profitshare bonus based on business performance Paycare and eyecare health scheme High street discounts What's next If you are interested in joining the Briggs Group then please click on the apply now button and a member of the team will be in touch Not sure if this is the right role for you? Please feel free to visit the careers page on our website and send us your CV speculatively for a member of the team to review If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment team and inform them prior to attending so we can ensure these are met
06/05/2026
Full time
Role: Workshop Engineer Contract: Permanent Location: Maidenhead The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don't feel like you meet all of the role criteria outlined below please don't let that discourage you from applying. The Impact you will have: The service and maintenance of diesel, LPG and electrical materials handling equipment Fault finding, planned preventative maintenance and pre delivery inspection of forklift trucks Maintaining a clean and orderly working area including common areas Adhering to all health and safety guidelines and workshop rules Completing job cards and ensuring all required parts to complete tasks are ordered What will help you to excel in this role: Experience of working on either cars, forklifts, plant equipment, cleaning machines, powered access, HGVs or similar. Relevant technical qualification Previous experience within either a workshop or field based position Good understanding of hydraulic, mechanical and electrical principals The ability to work independently and under pressure The ability to manage and prioritise workload What you can expect from us: Future development and career opportunities Contributory pension scheme with employer contributions up to 6% Profitshare bonus based on business performance Paycare and eyecare health scheme High street discounts What's next If you are interested in joining the Briggs Group then please click on the apply now button and a member of the team will be in touch Not sure if this is the right role for you? Please feel free to visit the careers page on our website and send us your CV speculatively for a member of the team to review If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment team and inform them prior to attending so we can ensure these are met
Please note this is a training course and fees apply Are you looking to benefit from a new career in Data Analysis? If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding future as a Data Analyst We do this using our specialised Data Analyst career programme which looks to assist and place qualified candidates into a career pathway in Data Analysis. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience Data Analyst as we will be looking primarily at entry level roles. Demand for Data Analysts has grown 20% year on year with experienced analysts easily commanding salaries of 50k+. All business decisions rely on data to ensure correct business decisions are made and therefore the role of the data analyst in the new digital world has become essential for business owners. Below are current average salaries in the sector for lower-level positions and fully trained Data Analysts: Junior Data Analyst - 30,000 Data Analyst - 50,000 Business Data Analyst - 67,500 Data Analytics Analyst - 80,000 Business Analysts - 60,000 Using our experience in providing data analysis and business analysis training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in Data Analysis. The courses in the package have been identified by our recruitment partners as industry standards for the UK/European and International Data Analysis sector. Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - CompTIA Data+ Qualification The first step is completing the CompTIA Data+ Qualification accredited by CompTIA. This professional international industry-recognised qualification teaches you the essential skills of a Data Analyst. You will cover skills such as data mining, manipulating data, visualising data, and reporting on data. Study time for the qualification is approximately 30 hours and qualification is achieved by completing a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a tutor and a 1-hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a data analyst. Step 2 - Data Administration Training Data is extracted using various method which are normally IT driven. Therefore, we will provide you with access to the following additional courses to ensure you are suitably employable as a data analyst. Microsoft excel - to expert level. Learn SQL - the programming language used for extracting data from more complex databases. Learn Python 3 - Python 3 is a simple to use programming language used by many analysts. Learn Tableau - Tableu is a tool which analysts use to build visually appealing dashboards for complex data making it easier for stakeholders to comprehend. Study time for these courses is approximately 30-60 hours and qualification is achieved through completion of the course with no exam. Step 3 - Business Analysis Foundation Business Analysts and Data Analysts often work very closely together and indeed many Data Analysts become Business Analysts and vice versa. Adding a Business Analyst Foundation certificate will make you much more employable and enable you to cross over into business analyst roles and hybrid roles. Business Analysis Foundation accredited by the BCS (The British Computer Society also known as the Chartered Institute of IT). Study time for this course is approximately 15 hours and qualification is achieved through an online BCS exam. Step 4 - Recruitment Support Now you are qualified for an entry level data analyst position our recruitment support team will now begin collaborating with you to help you secure your first a suitable role based on your new qualifications and any other experience you may have. We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.8 Trustscore on Trustpilot. Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Data Analyst Career aspirations.
05/05/2026
Full time
Please note this is a training course and fees apply Are you looking to benefit from a new career in Data Analysis? If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding future as a Data Analyst We do this using our specialised Data Analyst career programme which looks to assist and place qualified candidates into a career pathway in Data Analysis. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience Data Analyst as we will be looking primarily at entry level roles. Demand for Data Analysts has grown 20% year on year with experienced analysts easily commanding salaries of 50k+. All business decisions rely on data to ensure correct business decisions are made and therefore the role of the data analyst in the new digital world has become essential for business owners. Below are current average salaries in the sector for lower-level positions and fully trained Data Analysts: Junior Data Analyst - 30,000 Data Analyst - 50,000 Business Data Analyst - 67,500 Data Analytics Analyst - 80,000 Business Analysts - 60,000 Using our experience in providing data analysis and business analysis training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in Data Analysis. The courses in the package have been identified by our recruitment partners as industry standards for the UK/European and International Data Analysis sector. Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - CompTIA Data+ Qualification The first step is completing the CompTIA Data+ Qualification accredited by CompTIA. This professional international industry-recognised qualification teaches you the essential skills of a Data Analyst. You will cover skills such as data mining, manipulating data, visualising data, and reporting on data. Study time for the qualification is approximately 30 hours and qualification is achieved by completing a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a tutor and a 1-hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a data analyst. Step 2 - Data Administration Training Data is extracted using various method which are normally IT driven. Therefore, we will provide you with access to the following additional courses to ensure you are suitably employable as a data analyst. Microsoft excel - to expert level. Learn SQL - the programming language used for extracting data from more complex databases. Learn Python 3 - Python 3 is a simple to use programming language used by many analysts. Learn Tableau - Tableu is a tool which analysts use to build visually appealing dashboards for complex data making it easier for stakeholders to comprehend. Study time for these courses is approximately 30-60 hours and qualification is achieved through completion of the course with no exam. Step 3 - Business Analysis Foundation Business Analysts and Data Analysts often work very closely together and indeed many Data Analysts become Business Analysts and vice versa. Adding a Business Analyst Foundation certificate will make you much more employable and enable you to cross over into business analyst roles and hybrid roles. Business Analysis Foundation accredited by the BCS (The British Computer Society also known as the Chartered Institute of IT). Study time for this course is approximately 15 hours and qualification is achieved through an online BCS exam. Step 4 - Recruitment Support Now you are qualified for an entry level data analyst position our recruitment support team will now begin collaborating with you to help you secure your first a suitable role based on your new qualifications and any other experience you may have. We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.8 Trustscore on Trustpilot. Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Data Analyst Career aspirations.
Salesforce Marketing Cloud Consultant page is loaded Salesforce Marketing Cloud Consultantlocations: Maidenhead, UKtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR4245Techtronic Industries (TTI) is a world leader in cordless technology spanning power tools, accessories, hand tools, outdoor power equipment, as well as floorcare & cleaning products. Our focus is on end-users that range from professionals in the industrial, construction and infrastructure sectors to DIYers in home improvement, repair, and maintenance. TTI's powerful brand portfolio includes MILWAUKEE(R), RYOBI(R), AEG(R)- recognized worldwide for their deep heritage and innovative product platforms of superior quality. The company maintains a global manufacturing and product development footprint, with record world-wide sales of approximately US$14.6 billion and around 49,000 employees in 2024. Hiring exceptional people is a top focus at TTI. This drives a high-performance culture across all levels of our organization and helps to achieve our vision of being number one in the industries we serve. Our unique high-speed decision-making process supports our acute focus on developing superior products and meeting high customer expectations. We view our winning culture as a competitive advantage that powers our growth. ABOUT THE ROLE: You will deliver complex Marketing Cloud projects from strategy, design and configuration through to integration, testing and deployment to shape and support the overall business transformation strategy and roadmap. Working alongside other service teams, program management and marketing staff, you will identify, develop and deploy new business processes to get the best out of Salesforce Marketing Cloud. You will work with the business to investigate and resolve problem in the use of our application. ROLE AND RESPONSIBILITIES: Proven expertise in the Digital Marketing domain and have deep understanding of the Marketing Cloud solution. Excellent understanding of Marketing Cloud architecture and knowledge of the wider cloud ecosystem. Demonstrable track record of helping to shape successful business development of digital and other front office business transformation initiatives. Creative and analytical thinker with strong problem-solving skills who can work in a collaborative team environment. Ability to design and build integration into and out of Marketing Cloud. Ability to assess the impact of new requirements on Salesforce and other integrated system Capture business requirements and transform these into User Stories/technical specifications and test cases. Provide technical expertise in configuring, testing and deploying and documenting applications. Help to develop support and testing capabilities in Cloud technologies based around the Salesforce ecosystem. Managing change control processes, assessing risk, challenging assumptions, translating requirements, identifying resources, and implementing development requests. Provide continued operational and project support through the central support processes. Demonstrated ability to meet deadlines, problem solve, handle and prioritize simultaneous requests. Must demonstrate the ability to communicate effectively verbally and in writing with all levels of the organization. Must keep up to date with industry knowledge and serve as a product expert/product evangelist. WHAT YOU'LL NEED: Core Skills: Proven experience in Salesforce Marketing cloud. Up-to-date knowledge of Marketing Cloud and recommended best practice. Excellent knowledge of Marketing Cloud functionality and configuration including AMPscript, SQL, Email Studio/Journey Builder, Automation Studio, Web Studio (Landing Pages/Microsites), Social Studio, Advertising Studio. Experience of International Sends in a pan European implementation would be favourable. Familiarity with the Software Development Lifecycle, specifically Agile and Waterfall methodologies. Excellent verbal and written communication skills and excellent interpersonal skills with a demonstrated ability to work in a team-oriented service driven environment. Ability to present complex ideas and designs to a variety of technical or non-technical stakeholders. Ability to understand business processes and challenges quickly in order to effectively develop technical solutions whilst being adaptable with changing demands to ensure efficiency. Time management, ability to multitask and propensity to handle urgent interrupts with poise and professionalism. Excellent mentoring and knowledge sharing skills. Demonstrate willingness and ability to learn new and emerging technologies and have strong analytical and problem-solving skills. High attention to detail. Willingness to travel within Europe when required. Certifications preferred or a willingness to study for their attainment: + Salesforce Email Specialist Certification + Salesforce Marketing Cloud Admin + Marketing Cloud Consultant TTI, we are committed to being an equal opportunity employer. We believe in creating a supportive environment where everyone can thrive and grow. If you're looking to join a forward-thinking company that values collaboration, innovation, and impact - we'd love to hear from you. Apply now and be part of something exciting!Visit
05/05/2026
Full time
Salesforce Marketing Cloud Consultant page is loaded Salesforce Marketing Cloud Consultantlocations: Maidenhead, UKtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR4245Techtronic Industries (TTI) is a world leader in cordless technology spanning power tools, accessories, hand tools, outdoor power equipment, as well as floorcare & cleaning products. Our focus is on end-users that range from professionals in the industrial, construction and infrastructure sectors to DIYers in home improvement, repair, and maintenance. TTI's powerful brand portfolio includes MILWAUKEE(R), RYOBI(R), AEG(R)- recognized worldwide for their deep heritage and innovative product platforms of superior quality. The company maintains a global manufacturing and product development footprint, with record world-wide sales of approximately US$14.6 billion and around 49,000 employees in 2024. Hiring exceptional people is a top focus at TTI. This drives a high-performance culture across all levels of our organization and helps to achieve our vision of being number one in the industries we serve. Our unique high-speed decision-making process supports our acute focus on developing superior products and meeting high customer expectations. We view our winning culture as a competitive advantage that powers our growth. ABOUT THE ROLE: You will deliver complex Marketing Cloud projects from strategy, design and configuration through to integration, testing and deployment to shape and support the overall business transformation strategy and roadmap. Working alongside other service teams, program management and marketing staff, you will identify, develop and deploy new business processes to get the best out of Salesforce Marketing Cloud. You will work with the business to investigate and resolve problem in the use of our application. ROLE AND RESPONSIBILITIES: Proven expertise in the Digital Marketing domain and have deep understanding of the Marketing Cloud solution. Excellent understanding of Marketing Cloud architecture and knowledge of the wider cloud ecosystem. Demonstrable track record of helping to shape successful business development of digital and other front office business transformation initiatives. Creative and analytical thinker with strong problem-solving skills who can work in a collaborative team environment. Ability to design and build integration into and out of Marketing Cloud. Ability to assess the impact of new requirements on Salesforce and other integrated system Capture business requirements and transform these into User Stories/technical specifications and test cases. Provide technical expertise in configuring, testing and deploying and documenting applications. Help to develop support and testing capabilities in Cloud technologies based around the Salesforce ecosystem. Managing change control processes, assessing risk, challenging assumptions, translating requirements, identifying resources, and implementing development requests. Provide continued operational and project support through the central support processes. Demonstrated ability to meet deadlines, problem solve, handle and prioritize simultaneous requests. Must demonstrate the ability to communicate effectively verbally and in writing with all levels of the organization. Must keep up to date with industry knowledge and serve as a product expert/product evangelist. WHAT YOU'LL NEED: Core Skills: Proven experience in Salesforce Marketing cloud. Up-to-date knowledge of Marketing Cloud and recommended best practice. Excellent knowledge of Marketing Cloud functionality and configuration including AMPscript, SQL, Email Studio/Journey Builder, Automation Studio, Web Studio (Landing Pages/Microsites), Social Studio, Advertising Studio. Experience of International Sends in a pan European implementation would be favourable. Familiarity with the Software Development Lifecycle, specifically Agile and Waterfall methodologies. Excellent verbal and written communication skills and excellent interpersonal skills with a demonstrated ability to work in a team-oriented service driven environment. Ability to present complex ideas and designs to a variety of technical or non-technical stakeholders. Ability to understand business processes and challenges quickly in order to effectively develop technical solutions whilst being adaptable with changing demands to ensure efficiency. Time management, ability to multitask and propensity to handle urgent interrupts with poise and professionalism. Excellent mentoring and knowledge sharing skills. Demonstrate willingness and ability to learn new and emerging technologies and have strong analytical and problem-solving skills. High attention to detail. Willingness to travel within Europe when required. Certifications preferred or a willingness to study for their attainment: + Salesforce Email Specialist Certification + Salesforce Marketing Cloud Admin + Marketing Cloud Consultant TTI, we are committed to being an equal opportunity employer. We believe in creating a supportive environment where everyone can thrive and grow. If you're looking to join a forward-thinking company that values collaboration, innovation, and impact - we'd love to hear from you. Apply now and be part of something exciting!Visit
VE3 is seeking an experienced Azure DevOps Engineer to join our UK team in Maidenhead. This role focuses on designing and maintaining Azure infrastructure, building CI/CD pipelines, and implementing DevOps practices. The ideal candidate will have over 3 years of experience in managing Azure cloud resources, proficiency in tools such as Azure DevOps and Terraform, and possess the AZ-400 certification. Join us to drive innovation and transformation for enterprise clients with a collaborative team culture.
04/05/2026
Full time
VE3 is seeking an experienced Azure DevOps Engineer to join our UK team in Maidenhead. This role focuses on designing and maintaining Azure infrastructure, building CI/CD pipelines, and implementing DevOps practices. The ideal candidate will have over 3 years of experience in managing Azure cloud resources, proficiency in tools such as Azure DevOps and Terraform, and possess the AZ-400 certification. Join us to drive innovation and transformation for enterprise clients with a collaborative team culture.
Azure DevOps Engineer About the Role We are looking for an experienced Azure DevOps Engineer to join our UK Team. In this role you will design, deploy, and maintain Azure infrastructure, build and optimise CI/CD pipelines, and support our data platform on Azure data services and Storages. You will also be responsible to enforce DevOps and Security best practices in Azure Cloud Platform. Requirements What You'll Do Provision and manage Azure resources including Virtual Machines, AKS, App Services, Virtual Networks, Storage Accounts, and Key Vault Define and enforce infrastructure-as-code practices using ARM templates, Bicep, or Terraform Monitor environment health with Azure Monitor, Prometheus, Grafana, Log Analytics, and Application/Container Insights Manage identity, access, and security policies across the Azure tenant Build and maintain CI/CD pipelines in both Azure DevOps (Repos, Pipelines, Artifacts, Boards) and GitHub Actions Support database maintenance tasks including backup, restore, and disaster recovery Assist in data migration and extraction on Azure data services and storages What We're Looking for 3+ years of hands on experience managing Azure cloud infrastructure and deployment Proven experience building and maintaining CI/CD pipelines in both Azure DevOps and GitHub Actions Scripting ability in at least one of: PowerShell, Azure CLI, or Bash Understanding of networking fundamentals (DNS, VPN, NSGs, load balancing) Microsoft certification: AZ 400 Experience with Infrastructure-as-Code tools (Terraform, Bicep, ARM templates) Experience with monitoring and observability (Azure Monitor, Prometheus, Grafana) Experience with implementing DevOps and Security best practices in Azure Cloud Platform Interpersonal and communication skills, with the ability to collaborate effectively with development teams, architects and stakeholders Benefits Why Join VE3? Be a key player in driving innovation and transformation for enterprise clients. Enjoy a competitive salary, performance based incentives, and opportunities for professional growth. Join a collaborative, forward thinking team that values creativity, integrity, and excellence.
04/05/2026
Full time
Azure DevOps Engineer About the Role We are looking for an experienced Azure DevOps Engineer to join our UK Team. In this role you will design, deploy, and maintain Azure infrastructure, build and optimise CI/CD pipelines, and support our data platform on Azure data services and Storages. You will also be responsible to enforce DevOps and Security best practices in Azure Cloud Platform. Requirements What You'll Do Provision and manage Azure resources including Virtual Machines, AKS, App Services, Virtual Networks, Storage Accounts, and Key Vault Define and enforce infrastructure-as-code practices using ARM templates, Bicep, or Terraform Monitor environment health with Azure Monitor, Prometheus, Grafana, Log Analytics, and Application/Container Insights Manage identity, access, and security policies across the Azure tenant Build and maintain CI/CD pipelines in both Azure DevOps (Repos, Pipelines, Artifacts, Boards) and GitHub Actions Support database maintenance tasks including backup, restore, and disaster recovery Assist in data migration and extraction on Azure data services and storages What We're Looking for 3+ years of hands on experience managing Azure cloud infrastructure and deployment Proven experience building and maintaining CI/CD pipelines in both Azure DevOps and GitHub Actions Scripting ability in at least one of: PowerShell, Azure CLI, or Bash Understanding of networking fundamentals (DNS, VPN, NSGs, load balancing) Microsoft certification: AZ 400 Experience with Infrastructure-as-Code tools (Terraform, Bicep, ARM templates) Experience with monitoring and observability (Azure Monitor, Prometheus, Grafana) Experience with implementing DevOps and Security best practices in Azure Cloud Platform Interpersonal and communication skills, with the ability to collaborate effectively with development teams, architects and stakeholders Benefits Why Join VE3? Be a key player in driving innovation and transformation for enterprise clients. Enjoy a competitive salary, performance based incentives, and opportunities for professional growth. Join a collaborative, forward thinking team that values creativity, integrity, and excellence.
Audio Visual Service Engineer To provide field-based service and support to our clients. The successful candidate will be expected to work on their initiative; however, they will be part of a service team. The job will involve servicing and supporting audio-visual, video conferencing, pro audio, and control equipment. You will be responsible for the safe and correct diagnosis of faults, removal, repair, test, implementation, and operation of all aspects of audio-visual, video conference, display, and presentation technologies. Carrying out preventative maintenance visits and training end users where required at PM visits. This job requires a technical understanding of AV systems and service within a corporate environment and is open to candidates within commutable distance of Maidenhead. Whilst the salary budget is set at a max of 45K, there is some flexibility based on experience. Audio Visual Service Engineer Responsible for post-implementation fault finding, testing, and the repair of audio-visual equipment across various job sites and client types. Knowledge & Key Skills Onsite Work 80% Audio (Program and Speech, DSP-based systems) (QSC, Biamp, Shure, and Poly sound structure) Projection and Display Devices (Maintenance) Custom Control Systems (AMX/Crestron/Extron/SY) Audio and Video Conferencing (Cisco/Lifesize/Polycom/Zoom/Microsoft Teams) Microsoft Hub Digital Signage Systems (Scala/OneLAN/Brightsign) Video Wall Display Systems (Datapath/Dexon) IPTV (Exterity / Tripleplay) Live Event Work (VC/Presentation/Broadcast) Configuring, performing diagnostics, and firmware updates of videoconferencing codecs and AV hardware in general. Site cleanliness Communicating with customers and site contacts Adherence to site rules, procedures, and H&S Adhoc On-site Tech cover - annual leave, sickness In office 20% Completing post-job and PM reports Providing phone/email tech support Product research and development for client requirements Continue with PDP and applicable training IMS and Quality Policy awareness and development Essential: 4 years audio-visual experience - installation/onsite/tech support Ability to terminate cables (particularly Cat5/6, RS232 and Audio TRS) Knowledge of Audio room acoustic optimisation within various environments Effective communication skills at all levels, especially client-facing Good numeracy and written skills Must be well organised with the ability to prioritise workload effectively whilst dealing with clients proactively Quick response to service desk tickets Able to work individually and as part of a team Good time keeping and dressed according to the job in hand Fully compliant with The Health and Safety at Work Act 1974 Clean driving licence and a current passport holder AVIXA CTS Desirable: Crestron P101 Extron School of AV Cisco CCIP Microsoft Teams core skills Networking knowledge; not limited to, but including identifying issues regarding Dante/AES67 in respect to QoS/PTP/IGMP The Benefits: Salary up to 45K based upon experience 28 days holiday, including the 8 bank holiday days - with incremental increases for long service. Car Allowance. Pension: Auto-enrol commences at 3 months. If an employee pays 5% into the pension, our client pays 3%. After one year in the company pension, our client matches the 5%, after one years service a salary sacrifice option is available. There is a drink allowance during the day Tools & PC supplied Bupa Healthcare after 6 months including dental cover 28 days holiday, including the 8 bank holiday days - with incremental increases for long service. Bonus scheme: Our client also has a company scorecard bonus, which has financial goals. Once a successful candidate has passed their probationary period, they are eligible to participate when the company hits the targets. This is not a contractual bonus, but today the value is 10% of base salary.
30/04/2026
Full time
Audio Visual Service Engineer To provide field-based service and support to our clients. The successful candidate will be expected to work on their initiative; however, they will be part of a service team. The job will involve servicing and supporting audio-visual, video conferencing, pro audio, and control equipment. You will be responsible for the safe and correct diagnosis of faults, removal, repair, test, implementation, and operation of all aspects of audio-visual, video conference, display, and presentation technologies. Carrying out preventative maintenance visits and training end users where required at PM visits. This job requires a technical understanding of AV systems and service within a corporate environment and is open to candidates within commutable distance of Maidenhead. Whilst the salary budget is set at a max of 45K, there is some flexibility based on experience. Audio Visual Service Engineer Responsible for post-implementation fault finding, testing, and the repair of audio-visual equipment across various job sites and client types. Knowledge & Key Skills Onsite Work 80% Audio (Program and Speech, DSP-based systems) (QSC, Biamp, Shure, and Poly sound structure) Projection and Display Devices (Maintenance) Custom Control Systems (AMX/Crestron/Extron/SY) Audio and Video Conferencing (Cisco/Lifesize/Polycom/Zoom/Microsoft Teams) Microsoft Hub Digital Signage Systems (Scala/OneLAN/Brightsign) Video Wall Display Systems (Datapath/Dexon) IPTV (Exterity / Tripleplay) Live Event Work (VC/Presentation/Broadcast) Configuring, performing diagnostics, and firmware updates of videoconferencing codecs and AV hardware in general. Site cleanliness Communicating with customers and site contacts Adherence to site rules, procedures, and H&S Adhoc On-site Tech cover - annual leave, sickness In office 20% Completing post-job and PM reports Providing phone/email tech support Product research and development for client requirements Continue with PDP and applicable training IMS and Quality Policy awareness and development Essential: 4 years audio-visual experience - installation/onsite/tech support Ability to terminate cables (particularly Cat5/6, RS232 and Audio TRS) Knowledge of Audio room acoustic optimisation within various environments Effective communication skills at all levels, especially client-facing Good numeracy and written skills Must be well organised with the ability to prioritise workload effectively whilst dealing with clients proactively Quick response to service desk tickets Able to work individually and as part of a team Good time keeping and dressed according to the job in hand Fully compliant with The Health and Safety at Work Act 1974 Clean driving licence and a current passport holder AVIXA CTS Desirable: Crestron P101 Extron School of AV Cisco CCIP Microsoft Teams core skills Networking knowledge; not limited to, but including identifying issues regarding Dante/AES67 in respect to QoS/PTP/IGMP The Benefits: Salary up to 45K based upon experience 28 days holiday, including the 8 bank holiday days - with incremental increases for long service. Car Allowance. Pension: Auto-enrol commences at 3 months. If an employee pays 5% into the pension, our client pays 3%. After one year in the company pension, our client matches the 5%, after one years service a salary sacrifice option is available. There is a drink allowance during the day Tools & PC supplied Bupa Healthcare after 6 months including dental cover 28 days holiday, including the 8 bank holiday days - with incremental increases for long service. Bonus scheme: Our client also has a company scorecard bonus, which has financial goals. Once a successful candidate has passed their probationary period, they are eligible to participate when the company hits the targets. This is not a contractual bonus, but today the value is 10% of base salary.
AV Technician (Contract) Location: Maidenhead (Fully On-Site - travel to High Wycombe & Wokingham required) Rate: 160 per day (Inside IR35) Duration: 3 Month Contract Hours: 9:00am - 5:30pm, Monday to Friday Overview: We are seeking an AV Technician to support the rollout and testing of new audio-visual equipment across multiple sites. This is a hands-on, site-based role ideal for someone with strong AV setup and testing experience who is comfortable working across different locations. Key Responsibilities: -Testing newly installed AV equipment to ensure functionality and performance -Setting up desks and workspaces with new AV hardware -Supporting AV room readiness across sites -Providing on-site guidance and basic training to existing technicians on new AV setups -Travelling between High Wycombe and Wokingham as required Requirements: -Previous experience in AV setup, installation, or testing -Strong hands-on technical skills with AV equipment -Ability to travel between sites when required -Good communication skills to support and guide other technicians If you're immediately available or interested in hearing more, get in touch at (url removed) or call (phone number removed). ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
30/04/2026
Contractor
AV Technician (Contract) Location: Maidenhead (Fully On-Site - travel to High Wycombe & Wokingham required) Rate: 160 per day (Inside IR35) Duration: 3 Month Contract Hours: 9:00am - 5:30pm, Monday to Friday Overview: We are seeking an AV Technician to support the rollout and testing of new audio-visual equipment across multiple sites. This is a hands-on, site-based role ideal for someone with strong AV setup and testing experience who is comfortable working across different locations. Key Responsibilities: -Testing newly installed AV equipment to ensure functionality and performance -Setting up desks and workspaces with new AV hardware -Supporting AV room readiness across sites -Providing on-site guidance and basic training to existing technicians on new AV setups -Travelling between High Wycombe and Wokingham as required Requirements: -Previous experience in AV setup, installation, or testing -Strong hands-on technical skills with AV equipment -Ability to travel between sites when required -Good communication skills to support and guide other technicians If you're immediately available or interested in hearing more, get in touch at (url removed) or call (phone number removed). ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
Azure Cloud Engineer Permanent Berkshire Azure Terraform IaC We are looking for an experienced Azure Cloud Platform Engineer to join a growing technology team. You will be responsible for designing, building and supporting cloud-based infrastructure, mainly within Azure, alongside wider multi-cloud environments. This role is well suited to someone who enjoys working collaboratively, has strong hands-on cloud engineering experience, and is comfortable supporting secure, scalable and reliable platforms. Responsibilities: Cloud Infrastructure Design and implement cloud solutions in collaboration with architecture and engineering teams. Deploy, configure and manage cloud resources including compute, storage, networking, monitoring and serverless services. Build, operate and support Kubernetes clusters for containerised workloads. Support VMware-based cloud environments and ensure effective integration with existing platforms. Security and Compliance Apply cloud security best practice, including identity and access management, encryption and network security controls. Support compliance with recognised security and regulatory standards. Performance and Cost Optimisation Monitor and optimise cloud platforms for performance, scalability and cost efficiency. Use infrastructure as code and automation to standardise deployments and scaling. Operational Support Troubleshoot and resolve cloud platform incidents and technical issues. Work with cross-functional teams to diagnose and resolve complex infrastructure problems. Continuous Improvement Keep up to date with cloud technologies, tools and best practice. Recommend improvements to platforms, tooling and delivery approaches. Skills & Experience: Strong hands-on experience with Microsoft Azure, including compute, storage, networking and identity services. Experience using infrastructure as code tools such as Terraform, PowerShell, Azure CLI or ARM templates. Practical experience with IaaS, PaaS and SaaS in multi-cloud environments. Experience migrating on-premise infrastructure to the cloud. Working knowledge of VMware and additional cloud platforms such as AWS or GCP. Hands-on experience with Kubernetes in a cloud environment. Exposure to VMware-based cloud solutions. Good understanding of cloud security controls, policies and compliance frameworks. Find out more: peregrine.global or check out our LinkedIn page: peregrine-resourcing
29/04/2026
Full time
Azure Cloud Engineer Permanent Berkshire Azure Terraform IaC We are looking for an experienced Azure Cloud Platform Engineer to join a growing technology team. You will be responsible for designing, building and supporting cloud-based infrastructure, mainly within Azure, alongside wider multi-cloud environments. This role is well suited to someone who enjoys working collaboratively, has strong hands-on cloud engineering experience, and is comfortable supporting secure, scalable and reliable platforms. Responsibilities: Cloud Infrastructure Design and implement cloud solutions in collaboration with architecture and engineering teams. Deploy, configure and manage cloud resources including compute, storage, networking, monitoring and serverless services. Build, operate and support Kubernetes clusters for containerised workloads. Support VMware-based cloud environments and ensure effective integration with existing platforms. Security and Compliance Apply cloud security best practice, including identity and access management, encryption and network security controls. Support compliance with recognised security and regulatory standards. Performance and Cost Optimisation Monitor and optimise cloud platforms for performance, scalability and cost efficiency. Use infrastructure as code and automation to standardise deployments and scaling. Operational Support Troubleshoot and resolve cloud platform incidents and technical issues. Work with cross-functional teams to diagnose and resolve complex infrastructure problems. Continuous Improvement Keep up to date with cloud technologies, tools and best practice. Recommend improvements to platforms, tooling and delivery approaches. Skills & Experience: Strong hands-on experience with Microsoft Azure, including compute, storage, networking and identity services. Experience using infrastructure as code tools such as Terraform, PowerShell, Azure CLI or ARM templates. Practical experience with IaaS, PaaS and SaaS in multi-cloud environments. Experience migrating on-premise infrastructure to the cloud. Working knowledge of VMware and additional cloud platforms such as AWS or GCP. Hands-on experience with Kubernetes in a cloud environment. Exposure to VMware-based cloud solutions. Good understanding of cloud security controls, policies and compliance frameworks. Find out more: peregrine.global or check out our LinkedIn page: peregrine-resourcing
Customer Success Manager Construction SaaS ERP Dynamics To suit experienced Enterprise CSM with a background in hands on ERP systems configuration and implementation. Location: Mainly remote plus anchor days. Maidenhead, Berkshire. Or mainly remote plus anchor days in Newcastle Upon Tyne office. To suit Southeast, Wider Midlands or North of England based candidate close to Motorway Network. Salary: Circa £65-70K + Bonus OTE 80K Benefits: Fully comprehensive including over average leave, pension input, health and much more. Value Added Recruitment is proud to work with this leading Construction Technology SaaS Vendor and established Great Place to Work, to hire a Customer Success Manager (From previous ERP Technical Background) to support enterprise customers using a leading construction-focused SaaS platform built on Dynamics 365 (will cross train from Netsuite, Sage Intacct or SAP/4SHANA). This role sits at the intersection of customer success, technical consulting, and ERP delivery, making it ideal for someone who combines strong technical understanding with the ability to drive customer value and long-term adoption. You will act as the primary technical advisor to customers, helping them optimise platform usage, resolve complex issues, and align their systems with business-critical construction and financial workflows. The Role As a Technical CSM, you will own the technical relationship across a portfolio of enterprise customers, working closely with stakeholders including CFOs, IT teams, system administrators, and commercial leads. You ll play a key role in ensuring customers: Successfully adopt and optimise the platform Maintain strong technical health and performance Align their internal processes with system capabilities Realise long-term value from their investment Key Responsibilities Technical Customer Engagement & Enablement Act as a trusted advisor across customer accounts Understand customer workflows across finance, commercial, and project functions Deliver technical enablement sessions, system health checks, and optimisation reviews Support best-practice configuration aligned to industry use cases Advanced Troubleshooting & Issue Resolution Diagnose and support resolution of complex system and ERP-related issues Analyse logs, system behaviour, and usage patterns to identify root causes Work closely with support and engineering teams on escalations Communicate technical concepts clearly to both technical and non-technical stakeholders Implementation, Upgrades & Integration Support Support ERP implementations, upgrades, and data migrations Assist with UAT cycles, sandbox environments, and release readiness Validate system configurations pre- and post-deployment Ensure integrations and workflows function effectively in live environments Proactive Customer Success & Technical Governance Lead regular customer governance sessions, including: Platform health reviews Usage and adoption analysis Workflow and configuration optimisation Identify gaps in adoption and recommend improvements Align customer technical roadmaps with product evolution Cross-Functional Collaboration Partner with Product, Engineering, Support, and Professional Services teams Advocate for customer requirements and industry-specific needs Support account growth by identifying technical opportunities and risks Data, Insights & Customer Health Monitor platform usage, adoption trends, and technical health indicators Maintain accurate customer data and engagement records Use insights to drive proactive engagement and risk mitigation Skills & Experience Essential Experience in a technical, customer-facing role within SaaS, ERP, or technology environments (e.g. Technical CSM, Solutions Consultant, Implementation Consultant) Strong understanding of ERP systems (experience with Microsoft Dynamics, NetSuite, SAP, or similar) Ability to communicate complex technical concepts to a wide range of stakeholders Strong analytical skills with experience interpreting usage data and system behaviour Experience working cross-functionally with technical and commercial teams Structured, organised approach to managing multiple customer relationships Desirable Experience with construction, engineering, or project-based industries Knowledge of construction financial processes (e.g. project accounting, subcontract management, procurement) Experience supporting enterprise software implementations or upgrades Familiarity with system integrations, APIs, or middleware Exposure to customer success tooling, health scoring, or adoption analytics Why Apply? Work in a high-impact, customer-facing technical role Influence how enterprise customers adopt and scale critical systems Collaborate across product, engineering, and commercial teams Be part of a growing, specialised SaaS environment with strong long-term demand Please apply now to find out more.
20/04/2026
Full time
Customer Success Manager Construction SaaS ERP Dynamics To suit experienced Enterprise CSM with a background in hands on ERP systems configuration and implementation. Location: Mainly remote plus anchor days. Maidenhead, Berkshire. Or mainly remote plus anchor days in Newcastle Upon Tyne office. To suit Southeast, Wider Midlands or North of England based candidate close to Motorway Network. Salary: Circa £65-70K + Bonus OTE 80K Benefits: Fully comprehensive including over average leave, pension input, health and much more. Value Added Recruitment is proud to work with this leading Construction Technology SaaS Vendor and established Great Place to Work, to hire a Customer Success Manager (From previous ERP Technical Background) to support enterprise customers using a leading construction-focused SaaS platform built on Dynamics 365 (will cross train from Netsuite, Sage Intacct or SAP/4SHANA). This role sits at the intersection of customer success, technical consulting, and ERP delivery, making it ideal for someone who combines strong technical understanding with the ability to drive customer value and long-term adoption. You will act as the primary technical advisor to customers, helping them optimise platform usage, resolve complex issues, and align their systems with business-critical construction and financial workflows. The Role As a Technical CSM, you will own the technical relationship across a portfolio of enterprise customers, working closely with stakeholders including CFOs, IT teams, system administrators, and commercial leads. You ll play a key role in ensuring customers: Successfully adopt and optimise the platform Maintain strong technical health and performance Align their internal processes with system capabilities Realise long-term value from their investment Key Responsibilities Technical Customer Engagement & Enablement Act as a trusted advisor across customer accounts Understand customer workflows across finance, commercial, and project functions Deliver technical enablement sessions, system health checks, and optimisation reviews Support best-practice configuration aligned to industry use cases Advanced Troubleshooting & Issue Resolution Diagnose and support resolution of complex system and ERP-related issues Analyse logs, system behaviour, and usage patterns to identify root causes Work closely with support and engineering teams on escalations Communicate technical concepts clearly to both technical and non-technical stakeholders Implementation, Upgrades & Integration Support Support ERP implementations, upgrades, and data migrations Assist with UAT cycles, sandbox environments, and release readiness Validate system configurations pre- and post-deployment Ensure integrations and workflows function effectively in live environments Proactive Customer Success & Technical Governance Lead regular customer governance sessions, including: Platform health reviews Usage and adoption analysis Workflow and configuration optimisation Identify gaps in adoption and recommend improvements Align customer technical roadmaps with product evolution Cross-Functional Collaboration Partner with Product, Engineering, Support, and Professional Services teams Advocate for customer requirements and industry-specific needs Support account growth by identifying technical opportunities and risks Data, Insights & Customer Health Monitor platform usage, adoption trends, and technical health indicators Maintain accurate customer data and engagement records Use insights to drive proactive engagement and risk mitigation Skills & Experience Essential Experience in a technical, customer-facing role within SaaS, ERP, or technology environments (e.g. Technical CSM, Solutions Consultant, Implementation Consultant) Strong understanding of ERP systems (experience with Microsoft Dynamics, NetSuite, SAP, or similar) Ability to communicate complex technical concepts to a wide range of stakeholders Strong analytical skills with experience interpreting usage data and system behaviour Experience working cross-functionally with technical and commercial teams Structured, organised approach to managing multiple customer relationships Desirable Experience with construction, engineering, or project-based industries Knowledge of construction financial processes (e.g. project accounting, subcontract management, procurement) Experience supporting enterprise software implementations or upgrades Familiarity with system integrations, APIs, or middleware Exposure to customer success tooling, health scoring, or adoption analytics Why Apply? Work in a high-impact, customer-facing technical role Influence how enterprise customers adopt and scale critical systems Collaborate across product, engineering, and commercial teams Be part of a growing, specialised SaaS environment with strong long-term demand Please apply now to find out more.
Application Support Analyst/Engineer required for my client in Maidenhead, Berkshire. This role is 2 days onsite and 3 days work from home. After your probation period you will be working 24/7 support on a 1 in 4 basis. You will be paid an extra £450 per week. In this role you'll be supporting in-house web/software applications as well as 3rd/third-party SaaS applications. You'll also be working on Software projects and general IT Support. Required experience: Minimum 12 month experience in a similar role (supporting software/web apps/SaaS is a MUST). Good working knowledge using Azure, Azure Services
03/10/2025
Full time
Application Support Analyst/Engineer required for my client in Maidenhead, Berkshire. This role is 2 days onsite and 3 days work from home. After your probation period you will be working 24/7 support on a 1 in 4 basis. You will be paid an extra £450 per week. In this role you'll be supporting in-house web/software applications as well as 3rd/third-party SaaS applications. You'll also be working on Software projects and general IT Support. Required experience: Minimum 12 month experience in a similar role (supporting software/web apps/SaaS is a MUST). Good working knowledge using Azure, Azure Services
We are looking for a talented Solutions Consultant to join an award-winning digital payments technology company. This is a great opportunity to work with a market leading company during a phase of investment and growth. You will work with global blue chip & FTSE 100 customers to deliver full life cycle, high calibre projects to large corporate customers. We are seeking high calibre individuals able to provide first class customer engagement. Scope: You will implement and configure enterprise software solutions, ensuring seamless integration and optimal performance for customers. You'll manage project scopes, estimate effort, and oversee implementations while providing excellent customer support to build strong relationships and ensure satisfaction. Your role includes troubleshooting technical challenges, working with IT teams on system connectivity, and optimising software modules for business needs. You will provide project updates to management and contribute to training and mentoring new customers. Knowledge, Skills & Experience Required Proven experience in software implementation or consultancy. Project management experience with the ability to work independently. Proficiency in Microsoft Office Suite, Visio, CRM tools, and advanced Excel. Basic knowledge of SQL and SSRS. Strong problem-solving skills and a self-motivated approach. Excellent written and verbal communication skills. Ability to thrive in a fast-paced, team-oriented environment. Experience in Project Management or Business Analytic's would be of benefit. Why Join? Work with an industry-leading company at the forefront of digital payment solutions. Join an award-winning, innovative team driving transformation in retail and hospitality. Competitive salary, career growth opportunities, and a supportive work environment. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
01/10/2025
Full time
We are looking for a talented Solutions Consultant to join an award-winning digital payments technology company. This is a great opportunity to work with a market leading company during a phase of investment and growth. You will work with global blue chip & FTSE 100 customers to deliver full life cycle, high calibre projects to large corporate customers. We are seeking high calibre individuals able to provide first class customer engagement. Scope: You will implement and configure enterprise software solutions, ensuring seamless integration and optimal performance for customers. You'll manage project scopes, estimate effort, and oversee implementations while providing excellent customer support to build strong relationships and ensure satisfaction. Your role includes troubleshooting technical challenges, working with IT teams on system connectivity, and optimising software modules for business needs. You will provide project updates to management and contribute to training and mentoring new customers. Knowledge, Skills & Experience Required Proven experience in software implementation or consultancy. Project management experience with the ability to work independently. Proficiency in Microsoft Office Suite, Visio, CRM tools, and advanced Excel. Basic knowledge of SQL and SSRS. Strong problem-solving skills and a self-motivated approach. Excellent written and verbal communication skills. Ability to thrive in a fast-paced, team-oriented environment. Experience in Project Management or Business Analytic's would be of benefit. Why Join? Work with an industry-leading company at the forefront of digital payment solutions. Join an award-winning, innovative team driving transformation in retail and hospitality. Competitive salary, career growth opportunities, and a supportive work environment. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
3rd Line Support/Project Engineer - Microsoft Cloud, Azure + M365 - Berkshire - £45,000 Do you want to be an exceptional 3rd line Support Engineer that gets heavily involved with final escalations in a dynamic, growing team? Are you based in Berkshire, Middlesex, Hampshire, Hertfordshire, Buckinghamshire, Oxfordshire or Surrey and commutable daily to Maidenbhead? Do you want an opportunity to further your career inside a well-respected Microsoft Gold partner? Do you want to work with a business that values collaboration, offers flexibility, and invests in your professional development? Here's a brilliant opportunity to join a highly respected Microsoft Gold partner MSP, delivering managed services to some of their high-value, key clients. This is a visible, senior support role where you'll handle escalations, and act as a technical mentor within the business. Key skills: Proven 3rd Line support experience in a busy MSP or IT Services environment Strong skills across Microsoft technologies - Azure, M365, Intune, AAD, Exchange, Entra Confidence dealing with major incidents, escalations and tricky support issues Comfortable with Scripting (eg PowerShell) and endpoint management tools A clear, confident communicator who enjoys solving problems and helping others Happy being office-based (5 days per week during probation, then 4 days in) Duties and Responsibilities: Acting as the final escalation point for complex tickets and service desk issues Leading troubleshooting for Azure, Microsoft 365, Intune and endpoint services Taking ownership of major incidents and problems - including post-incident analysis Working alongside professional services during project transitions and onboarding Helping junior engineers develop - peer reviews, guidance, and knowledge sharing Creating and updating internal documentation and best-practice procedures Representing the technical team in client conversations and internal reviews This is a role for someone who enjoys taking ownership, solving high-impact issues, and playing a senior part in the service desk. If you're looking for a technically stimulating role in a business that genuinely values training and development - get in touch! Apply online or Call Tim Davey for a quick turnaround. 3rd Line Support/Project Engineer - Microsoft Cloud, Azure + M365 - Berkshire - £45,000
01/10/2025
Full time
3rd Line Support/Project Engineer - Microsoft Cloud, Azure + M365 - Berkshire - £45,000 Do you want to be an exceptional 3rd line Support Engineer that gets heavily involved with final escalations in a dynamic, growing team? Are you based in Berkshire, Middlesex, Hampshire, Hertfordshire, Buckinghamshire, Oxfordshire or Surrey and commutable daily to Maidenbhead? Do you want an opportunity to further your career inside a well-respected Microsoft Gold partner? Do you want to work with a business that values collaboration, offers flexibility, and invests in your professional development? Here's a brilliant opportunity to join a highly respected Microsoft Gold partner MSP, delivering managed services to some of their high-value, key clients. This is a visible, senior support role where you'll handle escalations, and act as a technical mentor within the business. Key skills: Proven 3rd Line support experience in a busy MSP or IT Services environment Strong skills across Microsoft technologies - Azure, M365, Intune, AAD, Exchange, Entra Confidence dealing with major incidents, escalations and tricky support issues Comfortable with Scripting (eg PowerShell) and endpoint management tools A clear, confident communicator who enjoys solving problems and helping others Happy being office-based (5 days per week during probation, then 4 days in) Duties and Responsibilities: Acting as the final escalation point for complex tickets and service desk issues Leading troubleshooting for Azure, Microsoft 365, Intune and endpoint services Taking ownership of major incidents and problems - including post-incident analysis Working alongside professional services during project transitions and onboarding Helping junior engineers develop - peer reviews, guidance, and knowledge sharing Creating and updating internal documentation and best-practice procedures Representing the technical team in client conversations and internal reviews This is a role for someone who enjoys taking ownership, solving high-impact issues, and playing a senior part in the service desk. If you're looking for a technically stimulating role in a business that genuinely values training and development - get in touch! Apply online or Call Tim Davey for a quick turnaround. 3rd Line Support/Project Engineer - Microsoft Cloud, Azure + M365 - Berkshire - £45,000
I am looking for an Engineering Manager for a market leading client in Maidenhead. They work the hybrid model, 3 days onsite, 2 days remote. Looking for candidates with strong experience in leading SW Development teams. As an engineering leader, you will lead Agile engineering resources & provide guidance from inception through release of major & point product releases, including ongoing maintenance. You will be working closely with your product managers, product owners, engineering leaders, your team and other stakeholders. You will be leading developers, quality engineers and partnering with CloudOps, TechOps, UX Design other cross-functional functional groups to evolve our solutions while continuing to improve your teams adoption of SDLC processes, CI/CD integration, code quality & automation test coverage. Primary Responsibilities Lead an organization of 4-10 development & test engineers globally to efficiently produce high quality deliverables Manage team leads, direct reports or a mix of both Manage several deliverables for a product line on time, on scope and on quality Instrument your processes, produce scorecards of progress regularly and establish a regular cadence of operational reviews with your management including quality metrics, coding efficiencies, improvements, challenges, remediation needs Correlate, report, and drive the adoption of Process/Continuous Improvement initiatives Recruit & provide leadership, coaching & career planning for engineering talent Be accountable for design decisions for new and existing application development, proactively escalating issues and seeking assistance to overcome obstacles Partner with Product Management to consult on solution feasibility and high-level effort estimation Make recommendation for technology adoption and framework improvement, analyzing trends, patterns and best practices for software Serve as the evangelist and custodian of technology, architecture, and product development practices Participate in the design & implementation of production cloud grade services supporting high availability Qualifications 5+ years of experience leading software engineers for product development Experience managing capitalized software processes Preferred: experience with managing teams' operational health by analyzing product teams' work distribution CapEx, Opex, Maintenance, Billable and OH Preferred: experience managing the organizational structure of teams as well as headcount & non-headcount budgets 10+ years of combined experience in software engineering, enterprise architecture and/or DevOps Working experience with scaled software architecture & domain: performance, redundancy, failover, clustering, vertical scaling Preferred: experience using AWS cloud solutions, ideally including migration from other hosting services Working experience with source code management patterns and DevOps automation Proficient in API design, development & production operation Working experience managing production client & server code bases across one or more technology stacks Working experience with production Microsoft SQL Server schema design, queries & administration Preferred: working experience with orchestration, automation, and configuration management processes & related DevOps tools & cloud platforms Highly motivated self-starter with a desire to help others and take action Requires strong written and verbal communication skills with the ability to translate technical concepts into non-technical terms Ability to independently work as a contributing member in a high-paced and focused team Ability to multi-task and prioritize tasks with competing deadlines Strong problem-solving and analytical skills with the ability to work under pressure Ability to socialize ideas and influence decisions without direct authority Collaborative in nature with a strong desire to dig in and learn independently and as well as through asking questions
26/08/2025
Full time
I am looking for an Engineering Manager for a market leading client in Maidenhead. They work the hybrid model, 3 days onsite, 2 days remote. Looking for candidates with strong experience in leading SW Development teams. As an engineering leader, you will lead Agile engineering resources & provide guidance from inception through release of major & point product releases, including ongoing maintenance. You will be working closely with your product managers, product owners, engineering leaders, your team and other stakeholders. You will be leading developers, quality engineers and partnering with CloudOps, TechOps, UX Design other cross-functional functional groups to evolve our solutions while continuing to improve your teams adoption of SDLC processes, CI/CD integration, code quality & automation test coverage. Primary Responsibilities Lead an organization of 4-10 development & test engineers globally to efficiently produce high quality deliverables Manage team leads, direct reports or a mix of both Manage several deliverables for a product line on time, on scope and on quality Instrument your processes, produce scorecards of progress regularly and establish a regular cadence of operational reviews with your management including quality metrics, coding efficiencies, improvements, challenges, remediation needs Correlate, report, and drive the adoption of Process/Continuous Improvement initiatives Recruit & provide leadership, coaching & career planning for engineering talent Be accountable for design decisions for new and existing application development, proactively escalating issues and seeking assistance to overcome obstacles Partner with Product Management to consult on solution feasibility and high-level effort estimation Make recommendation for technology adoption and framework improvement, analyzing trends, patterns and best practices for software Serve as the evangelist and custodian of technology, architecture, and product development practices Participate in the design & implementation of production cloud grade services supporting high availability Qualifications 5+ years of experience leading software engineers for product development Experience managing capitalized software processes Preferred: experience with managing teams' operational health by analyzing product teams' work distribution CapEx, Opex, Maintenance, Billable and OH Preferred: experience managing the organizational structure of teams as well as headcount & non-headcount budgets 10+ years of combined experience in software engineering, enterprise architecture and/or DevOps Working experience with scaled software architecture & domain: performance, redundancy, failover, clustering, vertical scaling Preferred: experience using AWS cloud solutions, ideally including migration from other hosting services Working experience with source code management patterns and DevOps automation Proficient in API design, development & production operation Working experience managing production client & server code bases across one or more technology stacks Working experience with production Microsoft SQL Server schema design, queries & administration Preferred: working experience with orchestration, automation, and configuration management processes & related DevOps tools & cloud platforms Highly motivated self-starter with a desire to help others and take action Requires strong written and verbal communication skills with the ability to translate technical concepts into non-technical terms Ability to independently work as a contributing member in a high-paced and focused team Ability to multi-task and prioritize tasks with competing deadlines Strong problem-solving and analytical skills with the ability to work under pressure Ability to socialize ideas and influence decisions without direct authority Collaborative in nature with a strong desire to dig in and learn independently and as well as through asking questions
Software Engineer Our client is one of Europe's Leading M2M & IoT Providers. SIM Connectivity In 190 Countries. Active In 190 Countries. Over 6m Devices Connected. They work across all market segments, delivering complete M2M/IoT managed services for mobile and satellite wireless networks plus fixed line solutions. As well as multi-industry sector expertise, their core strength is their ability to overlay their private secure infrastructure across all the global mobile networks. The role We are looking for an experienced Software Engineer to work on our clients Mobile data connectivity platform SIMPro. The candidate will possess a good knowledge of PHP, Symfony 4/5 Framework, functional and unit testing and ideally some experience of JavaScript frameworks such as Angular. We are looking for someone who is flexible open to new ideas and articulate. Our Tech Stack Symfony 4/5, Angular 12, Rabbit MQ, Apache Solr, Java, Node JS, AWS, Kubernetes Responsibilities include: Support and enhance existing applications as well as working on new features. Working in an agile development team and participating in code reviews Write and maintain technical documentation Write tests for your own code and increase test coverage for our applications Contribute to architectural and code review discussions that impact our engineering ecosystem Skills required: RabbitMQ or similar messaging platform Apache Solr Experience with Java and / or Node JS would be an advantage Familiarity with SOLID design principles Software security BSIMM / OWASP Why work with us? The opportunity to work for an entrepreneurial Company Full training, ongoing support, and the tools you need to grow and develop in your role We are a company with a heart and who genuinely values and respects its employees In addition, we provide the following benefits: 25 days holiday Group Company Pension Scheme Private Medical Insurance Up to 50% off an annual Pure Gym membership Dental cover Doctor at Hand (online GP service) Enhanced Paternity Leave Company Sick Pay Scheme Cycle to work scheme Onsite parking Onsite gym Access to a variety of online discounts on major retailers Employee assistance program Who are they? A new thing, device or asset is connected to their cellular platform every 18 seconds of every day. And today, the Group has over 6 million IoT SIM subscriptions active in 165 countries, with collaborative partnerships that provide reach into more than 750 global networks. The group is entirely customer and market-driven, meeting customers where they are to help them innovate by providing expert service and the most flexible, resilient and secure connectivity solutions in the market. Their purpose-built IoT connectivity platforms connect (globally and locally) across multiple mobile networks and technologies to give customers a single management window for their assets. It provides the ultimate connectivity, control and security.
22/09/2022
Full time
Software Engineer Our client is one of Europe's Leading M2M & IoT Providers. SIM Connectivity In 190 Countries. Active In 190 Countries. Over 6m Devices Connected. They work across all market segments, delivering complete M2M/IoT managed services for mobile and satellite wireless networks plus fixed line solutions. As well as multi-industry sector expertise, their core strength is their ability to overlay their private secure infrastructure across all the global mobile networks. The role We are looking for an experienced Software Engineer to work on our clients Mobile data connectivity platform SIMPro. The candidate will possess a good knowledge of PHP, Symfony 4/5 Framework, functional and unit testing and ideally some experience of JavaScript frameworks such as Angular. We are looking for someone who is flexible open to new ideas and articulate. Our Tech Stack Symfony 4/5, Angular 12, Rabbit MQ, Apache Solr, Java, Node JS, AWS, Kubernetes Responsibilities include: Support and enhance existing applications as well as working on new features. Working in an agile development team and participating in code reviews Write and maintain technical documentation Write tests for your own code and increase test coverage for our applications Contribute to architectural and code review discussions that impact our engineering ecosystem Skills required: RabbitMQ or similar messaging platform Apache Solr Experience with Java and / or Node JS would be an advantage Familiarity with SOLID design principles Software security BSIMM / OWASP Why work with us? The opportunity to work for an entrepreneurial Company Full training, ongoing support, and the tools you need to grow and develop in your role We are a company with a heart and who genuinely values and respects its employees In addition, we provide the following benefits: 25 days holiday Group Company Pension Scheme Private Medical Insurance Up to 50% off an annual Pure Gym membership Dental cover Doctor at Hand (online GP service) Enhanced Paternity Leave Company Sick Pay Scheme Cycle to work scheme Onsite parking Onsite gym Access to a variety of online discounts on major retailers Employee assistance program Who are they? A new thing, device or asset is connected to their cellular platform every 18 seconds of every day. And today, the Group has over 6 million IoT SIM subscriptions active in 165 countries, with collaborative partnerships that provide reach into more than 750 global networks. The group is entirely customer and market-driven, meeting customers where they are to help them innovate by providing expert service and the most flexible, resilient and secure connectivity solutions in the market. Their purpose-built IoT connectivity platforms connect (globally and locally) across multiple mobile networks and technologies to give customers a single management window for their assets. It provides the ultimate connectivity, control and security.
Digital Learning Developer - 12 month FTC Powered by technology, EY puts humans at the centre of business transformation. Lane4 takes people beyond performance, giving them the skills and mindset to achieve things they never thought were possible. At EY Lane4, we support culture change and business transformation, develop leaders and through our digital learning solutions and innovative service delivery, provide world-class learning and development to every person in an organisation. Our people bring a wealth of experience from performing at the highest level from elite sport, the military, the arts and business. We believe that everyone deserves access to world-class learning and development. Our global reach, digital learning solutions and innovative service delivery allows for consistent development across multiple levels of the organisation. We are growing fast and looking for those who share our values, believe in the importance of the people agenda and have experience in change, culture and leadership, and digital learning solutions to join us in at EY Lane4. The opportunity This role will sit in EY Lane4 within our People Advisory Services practice (PAS). We are looking for a confident and experienced Digital Learning Developer to join the Digital team, our creative learning solutions team, to design and deliver high quality, innovative digital learning products and bespoke digital solutions for EY's clients. You will collaborate across the team to deliver cutting edge digital learning content, liaising with Learning Designers and Graphic Designers to create engaging interactive solutions that enhance the learning experience and successfully achieve learning retention and transfer. You will have proven expertise in the development of interactive content for digital learning programmes and in using a range or authoring tools and be design-focussed. Your key responsibilities In this role, your responsibilities will include: Design & Development of digital learning solutions Design of interactive learning content following best-practice UX & UI design principles Translating storyboards into engaging digital learning experiences, utilising design techniques such as the creation of wireframes, mock-ups and prototypes Development and maintenance of existing interactive digital learning content using a range of popular digital learning authoring tools and development tools Publishing and uploading content to the EY's LMS and LXP for QA and deployment, and configuring learning paths Carrying out QA activities and technical testing to identify, troubleshoot and resolve technical issues across browsers and devices Accurately applying translations and content amendments to digital learning content Collaboration and co-creation of content solutions with the wider team, both onsite and virtually, to create high quality outputs within the agreed timeframe Recognising and managing risks and issues People and practice management: Provides timely, authentic and constructive feedback to colleagues and seeks feedback in return Be up to date with key technical and functional skills, and with industry, business skills & knowledge - and share this expertise with others Encourages development of team members though formal and informal coaching Skills and attributes for success Experience of working with Rapid Authoring Tools (eg. Storyline, Lectora, Evolve, Adapt, Rise) Experienced using the Adobe Creative Suite Experience using code editor development tools such as Visual Studio or Dreamweaver An eye for visual design with experience building engaging digital experiences Good communication and relationship management skills with the confidence and ability to contribute ideas and proactively communicate issues to stakeholders Excellent attention to detail and accuracy Strong collaboration and communication skills An understanding of HTML and CSS languages Ability to work on multiple projects/initiatives and work to tight deadlines, with the flexibility to deal with rapidly changing situations Be effective in recognising and managing potential issues during assignments Take a practical approach to solving issues and gaining agreement Effectively interact with all levels within the organisation, including Partners, by challenging, influencing and coaching Ability to work in a matrix environment and as a team player, working collaboratively, virtually and independent Be professional, quickly establishing personal credibility and demonstrating expertise To qualify for the role, you must have Proven track record of developing Digital learning solutions 2 - 3 years' experience of working in a digital design or e-learning development role Keen problem solver with a 'can-do' mindset Confident to work both independently and collaboratively, with the design team Good prioritisation skills with an ability to work to tight deadlines in a fast-paced professional services environment Passion for innovation and staying up to date with the latest digital technology trends Use of browser development tools to diagnose and fix bugs An interest in user-centric design and design thinking to inform the design of clear and intuitive learner experiences Strong communication skills - written and verbal Alignment to EY Lane4 values. Ideally, you'll also have A primary degree and professional qualifications in relevant subject expertise (Web Development, Digital Media, Design) are desirable but not critical. Experience working with LMS or CMS web platforms Experience of working on projects gained working within a digital learning solutions team, professional services firm, global consultancy firm and/or large private and/or public sector organisations What working at EY offers We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes assistance for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. As a purpose driven organisation, we are also proud to offer multiple opportunities to volunteer with our global corporate responsibility programme - EY Ripples . Plus, we offer: Coaching and feedback from some of the most engaging colleagues around Access to a range of client projects Opportunities to develop new skills and progress your career Flexibility within a truly diverse and inclusive organisation About EY EY is a global professional services organisation providing consulting, assurance, tax and transaction services. We are dedicated to doing our part in building a better working world for our people, our clients and our communities. And we are united by our shared values and a dedication to delivering exceptional client service We make sure our people succeed. The networks you build and the experiences you have with us will help define and accelerate the rest of your career. Last year in the UK, nearly 2,000 of our people were promoted or progressed within their grade, and we are significantly increasing the number of partners in the UK. So, when you build something better at EY, we make sure you're rewarded. Our People Advisory Services practice has over 10,000 practitioners operating within a globally integrated team, bringing their skills, insights and experience to support our clients. Driven by our focused insight and innovation, PAS is best positioned to advise and influence our client's activities at senior leadership level to respond to the scale and complexity of how and where our clients work globally, making us the trusted advisor of choice to our clients and creating more opportunities for our people.As a result, we're continually seeking new markets, new perspectives and better ways to deliver value. EY is dedicated to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. To meet our ongoing commitment of doing the right thing for our people, our clients and our firm - and to continue playing our role in the national effort against Coronavirus, our consultants are all currently working from home unless office working is critical to their role or wellbeing. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Make your mark. Apply now.
01/02/2022
Full time
Digital Learning Developer - 12 month FTC Powered by technology, EY puts humans at the centre of business transformation. Lane4 takes people beyond performance, giving them the skills and mindset to achieve things they never thought were possible. At EY Lane4, we support culture change and business transformation, develop leaders and through our digital learning solutions and innovative service delivery, provide world-class learning and development to every person in an organisation. Our people bring a wealth of experience from performing at the highest level from elite sport, the military, the arts and business. We believe that everyone deserves access to world-class learning and development. Our global reach, digital learning solutions and innovative service delivery allows for consistent development across multiple levels of the organisation. We are growing fast and looking for those who share our values, believe in the importance of the people agenda and have experience in change, culture and leadership, and digital learning solutions to join us in at EY Lane4. The opportunity This role will sit in EY Lane4 within our People Advisory Services practice (PAS). We are looking for a confident and experienced Digital Learning Developer to join the Digital team, our creative learning solutions team, to design and deliver high quality, innovative digital learning products and bespoke digital solutions for EY's clients. You will collaborate across the team to deliver cutting edge digital learning content, liaising with Learning Designers and Graphic Designers to create engaging interactive solutions that enhance the learning experience and successfully achieve learning retention and transfer. You will have proven expertise in the development of interactive content for digital learning programmes and in using a range or authoring tools and be design-focussed. Your key responsibilities In this role, your responsibilities will include: Design & Development of digital learning solutions Design of interactive learning content following best-practice UX & UI design principles Translating storyboards into engaging digital learning experiences, utilising design techniques such as the creation of wireframes, mock-ups and prototypes Development and maintenance of existing interactive digital learning content using a range of popular digital learning authoring tools and development tools Publishing and uploading content to the EY's LMS and LXP for QA and deployment, and configuring learning paths Carrying out QA activities and technical testing to identify, troubleshoot and resolve technical issues across browsers and devices Accurately applying translations and content amendments to digital learning content Collaboration and co-creation of content solutions with the wider team, both onsite and virtually, to create high quality outputs within the agreed timeframe Recognising and managing risks and issues People and practice management: Provides timely, authentic and constructive feedback to colleagues and seeks feedback in return Be up to date with key technical and functional skills, and with industry, business skills & knowledge - and share this expertise with others Encourages development of team members though formal and informal coaching Skills and attributes for success Experience of working with Rapid Authoring Tools (eg. Storyline, Lectora, Evolve, Adapt, Rise) Experienced using the Adobe Creative Suite Experience using code editor development tools such as Visual Studio or Dreamweaver An eye for visual design with experience building engaging digital experiences Good communication and relationship management skills with the confidence and ability to contribute ideas and proactively communicate issues to stakeholders Excellent attention to detail and accuracy Strong collaboration and communication skills An understanding of HTML and CSS languages Ability to work on multiple projects/initiatives and work to tight deadlines, with the flexibility to deal with rapidly changing situations Be effective in recognising and managing potential issues during assignments Take a practical approach to solving issues and gaining agreement Effectively interact with all levels within the organisation, including Partners, by challenging, influencing and coaching Ability to work in a matrix environment and as a team player, working collaboratively, virtually and independent Be professional, quickly establishing personal credibility and demonstrating expertise To qualify for the role, you must have Proven track record of developing Digital learning solutions 2 - 3 years' experience of working in a digital design or e-learning development role Keen problem solver with a 'can-do' mindset Confident to work both independently and collaboratively, with the design team Good prioritisation skills with an ability to work to tight deadlines in a fast-paced professional services environment Passion for innovation and staying up to date with the latest digital technology trends Use of browser development tools to diagnose and fix bugs An interest in user-centric design and design thinking to inform the design of clear and intuitive learner experiences Strong communication skills - written and verbal Alignment to EY Lane4 values. Ideally, you'll also have A primary degree and professional qualifications in relevant subject expertise (Web Development, Digital Media, Design) are desirable but not critical. Experience working with LMS or CMS web platforms Experience of working on projects gained working within a digital learning solutions team, professional services firm, global consultancy firm and/or large private and/or public sector organisations What working at EY offers We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes assistance for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. As a purpose driven organisation, we are also proud to offer multiple opportunities to volunteer with our global corporate responsibility programme - EY Ripples . Plus, we offer: Coaching and feedback from some of the most engaging colleagues around Access to a range of client projects Opportunities to develop new skills and progress your career Flexibility within a truly diverse and inclusive organisation About EY EY is a global professional services organisation providing consulting, assurance, tax and transaction services. We are dedicated to doing our part in building a better working world for our people, our clients and our communities. And we are united by our shared values and a dedication to delivering exceptional client service We make sure our people succeed. The networks you build and the experiences you have with us will help define and accelerate the rest of your career. Last year in the UK, nearly 2,000 of our people were promoted or progressed within their grade, and we are significantly increasing the number of partners in the UK. So, when you build something better at EY, we make sure you're rewarded. Our People Advisory Services practice has over 10,000 practitioners operating within a globally integrated team, bringing their skills, insights and experience to support our clients. Driven by our focused insight and innovation, PAS is best positioned to advise and influence our client's activities at senior leadership level to respond to the scale and complexity of how and where our clients work globally, making us the trusted advisor of choice to our clients and creating more opportunities for our people.As a result, we're continually seeking new markets, new perspectives and better ways to deliver value. EY is dedicated to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. To meet our ongoing commitment of doing the right thing for our people, our clients and our firm - and to continue playing our role in the national effort against Coronavirus, our consultants are all currently working from home unless office working is critical to their role or wellbeing. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Make your mark. Apply now.
IT Systems Manager / Network Engineer required for my client based near Maidenhead for a permanent role paying £40-45k Interviews to be held next Thursday / Friday onsite. The ideal candidate will have some managerial / supervisory experience as you will be leading a team of 2. This is a fully onsite role with parking available. This is a hands on role where you will need knowledge of: Microsoft Server Network hardware and software Maintenance of hardware Desirable - Cyber security / Data protection You will also have a budget of up to£70k to purchase and maintain the hardware and software systems including pcs and laptops.
01/02/2022
Full time
IT Systems Manager / Network Engineer required for my client based near Maidenhead for a permanent role paying £40-45k Interviews to be held next Thursday / Friday onsite. The ideal candidate will have some managerial / supervisory experience as you will be leading a team of 2. This is a fully onsite role with parking available. This is a hands on role where you will need knowledge of: Microsoft Server Network hardware and software Maintenance of hardware Desirable - Cyber security / Data protection You will also have a budget of up to£70k to purchase and maintain the hardware and software systems including pcs and laptops.