Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
19/01/2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
19/01/2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
19/01/2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
19/01/2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
19/01/2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
19/01/2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
19/01/2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
19/01/2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
19/01/2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Job title: Senior Editor / Copywriter Target Start Date: ASAP Location: Bracknell Clearance: SC Cleared or Eligible to Go Through SC Clearance Contract Top of your game? A leader in your field? Our client is seeking a highly skilled storyteller with extensive experience within the ever-evolving consultancy and / or tech sectors. Working alongside consultants and marketing teams you'll be adept at handling ambiguity and working with back of an envelope briefs, to extrapolate key messaging and create compelling content. Actively contributing to the strategic narrative this role requires confidence in managing and engaging a range of stakeholders, collaborative and flexible you'll work with conviction to influence where necessary. A range of campaign copy is required. Content must be tailored to suit the various regions. The role holder will: Work with B2B leaders, consultants, marketing professionals and partners to develop content from concept to channel Research and fact check Use consulting business unique lexicon Deliver clear tone of voice and editorial position for campaigns Have an uncompromising approach to the quality of all content produced Essential Attributes: Story-telling - leading the narrative Good knowledge of trending tech topics: e.g., AI, Cyber, Digital Twin Working in a B2B, consulting or tech sector Can break down complicated technical topics into clear and impactful content Context-based - analyze requirements, engage stakeholders, produce relevant to business need Digital Savvy - ability to apply a digital understanding to your work Flexibility - able to adapt content for all platforms Set and manage expectations and facilitate discussions Can give and receive constructive feedback Technical proficiency in Word, PowerPoint, SharePoint, Outlook, Windows 11 (on a PC environment), Teams, Copilot Core Skills Degree in marketing, communications, creative writing, English, journalism, or related industry experience such as communication and advertising Interpersonal skills and confidence to interview senior stakeholders e.g., SME's and customers 10 years + experience in corporate or agency environment with a B2B technical and consulting content portfolio, writing on key focus areas such as AI, ML, sustainability, net-zero, digital-twin across industry verticals Agency disciplines of time and client management Agile cross team processes working on multiple projects and quality assuring content Excellent eye for detail and accuracy in research, fact checking and content delivery
14/01/2026
Contractor
Job title: Senior Editor / Copywriter Target Start Date: ASAP Location: Bracknell Clearance: SC Cleared or Eligible to Go Through SC Clearance Contract Top of your game? A leader in your field? Our client is seeking a highly skilled storyteller with extensive experience within the ever-evolving consultancy and / or tech sectors. Working alongside consultants and marketing teams you'll be adept at handling ambiguity and working with back of an envelope briefs, to extrapolate key messaging and create compelling content. Actively contributing to the strategic narrative this role requires confidence in managing and engaging a range of stakeholders, collaborative and flexible you'll work with conviction to influence where necessary. A range of campaign copy is required. Content must be tailored to suit the various regions. The role holder will: Work with B2B leaders, consultants, marketing professionals and partners to develop content from concept to channel Research and fact check Use consulting business unique lexicon Deliver clear tone of voice and editorial position for campaigns Have an uncompromising approach to the quality of all content produced Essential Attributes: Story-telling - leading the narrative Good knowledge of trending tech topics: e.g., AI, Cyber, Digital Twin Working in a B2B, consulting or tech sector Can break down complicated technical topics into clear and impactful content Context-based - analyze requirements, engage stakeholders, produce relevant to business need Digital Savvy - ability to apply a digital understanding to your work Flexibility - able to adapt content for all platforms Set and manage expectations and facilitate discussions Can give and receive constructive feedback Technical proficiency in Word, PowerPoint, SharePoint, Outlook, Windows 11 (on a PC environment), Teams, Copilot Core Skills Degree in marketing, communications, creative writing, English, journalism, or related industry experience such as communication and advertising Interpersonal skills and confidence to interview senior stakeholders e.g., SME's and customers 10 years + experience in corporate or agency environment with a B2B technical and consulting content portfolio, writing on key focus areas such as AI, ML, sustainability, net-zero, digital-twin across industry verticals Agency disciplines of time and client management Agile cross team processes working on multiple projects and quality assuring content Excellent eye for detail and accuracy in research, fact checking and content delivery
Please note this is a training course and fees apply What is the Business Analysis Placement Programme? Our Business Analysis Placement Programme is designed for anyone looking to start a career as a Business Analyst (BA) using education and recruitment support to help you achieve an entry level role or position. This programme does involve a financial contribution from you to fund your qualification, cv review and recruitment support but the long-term rewards will be extremely lucrative with the average Business Analysts salary in the UK being around 52k pa. What does a Business Analyst do? A Business Analyst is a problem solver who investigates an issue or area of weakness within an organisation or business, analyses solutions and helps facilitate the change that is needed. They do this through following a set of guidelines and principles set out within the BCS Business Analysis Diploma certification. To succeed as a business analyst, you should be somebody who enjoys problem solving and analysing, has good administration skills and communicates well in both written and verbal communication. You should be somebody who can work well alone but when needed be able to integrate well into a team. The role will generally include:- Analysing elements within the business or the whole business Making evaluations of all available data Identifying problems and looking at potential improvements Making a feasibility study in proposed improvements Present your acquired information within a business case to the company or organisation. Implement any agreed or necessary changes, to increase the efficiency of the organisation or business. Industry demand for Business Analysts Demand for Business Analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. Business Analysts ensures a business remains relevant and future proofs against changes both foreseen and sudden. All businesses need to make data driven decisions and the demand for analysts has become a key role for any size of business and has become a very lucrative, in demand position with Senior Business Analyst's commanding salaries in excess of 100k pa. How we help you get you first role We specialise in working with candidates who wish to start or transition into a Business Analyst career. How do we do this? 1. Firstly, we place you on a training program which provides a pathway to the most relevant industry recognised certification being the BCS Business Analysis Diploma. The diploma comprises of 4 certification courses and a final oral examination signing you off as Business Analyst through the BCS. Study time to complete all of the certifications is recommended at around 90 hours to achieve exam pass level. 2. Once you have successfully passed the 4 required certification exams and the oral exam which make up the diploma, you will be handed over to our recruitment support team. They will then work with you to help rewrite your cv to a professional standard to highlight the skills required by Business Analyst recruiters. In addition, they will also assist in creating a professional LinkedIn profile, interview support, career advice and tailored support such as taking you through mock interviews. 3. Our recruitment advice consultants will work with you to identify the best opportunities available which are suited to you. Their tailored support ensures you only apply for roles where there is a realistic chance of success and help you to prepare for interviews and perform at your best. Typically, starter roles will be junior business analyst, junior analyst or a support/admin role utilising your analytical skills. Business Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. Further study into Project Management certifications can expand the breadth of roles you find available. Finances To accommodate candidates, the training element of this package is available on finance terms to easily spread the cost of investing in your career. This enables you to get qualified without having to fund all the training costs upfront. In addition, we are so confident in our success with placing qualified candidates that we will refund the cost of the courses to anyone we are unable to place within 12 months of passing their required exams subject to our terms. What next? To get your journey started and check whether you meet the criteria to join the programme, enquire now and one of our experienced Course and Career Consultants will contact you within 4 working hours assist you. Typical Salaries Administrator/Support: 28,000 Junior Business Analyst: 32,000 Change Analyst: 37,000 Systems Analyst: 42,000 Business Analyst: 52,000 Senior Business Analyst: 60,000+
05/01/2026
Full time
Please note this is a training course and fees apply What is the Business Analysis Placement Programme? Our Business Analysis Placement Programme is designed for anyone looking to start a career as a Business Analyst (BA) using education and recruitment support to help you achieve an entry level role or position. This programme does involve a financial contribution from you to fund your qualification, cv review and recruitment support but the long-term rewards will be extremely lucrative with the average Business Analysts salary in the UK being around 52k pa. What does a Business Analyst do? A Business Analyst is a problem solver who investigates an issue or area of weakness within an organisation or business, analyses solutions and helps facilitate the change that is needed. They do this through following a set of guidelines and principles set out within the BCS Business Analysis Diploma certification. To succeed as a business analyst, you should be somebody who enjoys problem solving and analysing, has good administration skills and communicates well in both written and verbal communication. You should be somebody who can work well alone but when needed be able to integrate well into a team. The role will generally include:- Analysing elements within the business or the whole business Making evaluations of all available data Identifying problems and looking at potential improvements Making a feasibility study in proposed improvements Present your acquired information within a business case to the company or organisation. Implement any agreed or necessary changes, to increase the efficiency of the organisation or business. Industry demand for Business Analysts Demand for Business Analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. Business Analysts ensures a business remains relevant and future proofs against changes both foreseen and sudden. All businesses need to make data driven decisions and the demand for analysts has become a key role for any size of business and has become a very lucrative, in demand position with Senior Business Analyst's commanding salaries in excess of 100k pa. How we help you get you first role We specialise in working with candidates who wish to start or transition into a Business Analyst career. How do we do this? 1. Firstly, we place you on a training program which provides a pathway to the most relevant industry recognised certification being the BCS Business Analysis Diploma. The diploma comprises of 4 certification courses and a final oral examination signing you off as Business Analyst through the BCS. Study time to complete all of the certifications is recommended at around 90 hours to achieve exam pass level. 2. Once you have successfully passed the 4 required certification exams and the oral exam which make up the diploma, you will be handed over to our recruitment support team. They will then work with you to help rewrite your cv to a professional standard to highlight the skills required by Business Analyst recruiters. In addition, they will also assist in creating a professional LinkedIn profile, interview support, career advice and tailored support such as taking you through mock interviews. 3. Our recruitment advice consultants will work with you to identify the best opportunities available which are suited to you. Their tailored support ensures you only apply for roles where there is a realistic chance of success and help you to prepare for interviews and perform at your best. Typically, starter roles will be junior business analyst, junior analyst or a support/admin role utilising your analytical skills. Business Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. Further study into Project Management certifications can expand the breadth of roles you find available. Finances To accommodate candidates, the training element of this package is available on finance terms to easily spread the cost of investing in your career. This enables you to get qualified without having to fund all the training costs upfront. In addition, we are so confident in our success with placing qualified candidates that we will refund the cost of the courses to anyone we are unable to place within 12 months of passing their required exams subject to our terms. What next? To get your journey started and check whether you meet the criteria to join the programme, enquire now and one of our experienced Course and Career Consultants will contact you within 4 working hours assist you. Typical Salaries Administrator/Support: 28,000 Junior Business Analyst: 32,000 Change Analyst: 37,000 Systems Analyst: 42,000 Business Analyst: 52,000 Senior Business Analyst: 60,000+
Please note this is a training course and fees apply Are you looking to benefit from a new career in Data Analysis? If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding future as a Data Analyst We do this using our specialised Data Analyst career programme which looks to assist and place qualified candidates into a career pathway in Data Analysis. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience Data Analyst as we will be looking primarily at entry level roles. Demand for Data Analysts has grown 20% year on year with experienced analysts easily commanding salaries of 50k+. All business decisions rely on data to ensure correct business decisions are made and therefore the role of the data analyst in the new digital world has become essential for business owners. Below are current average salaries in the sector for lower-level positions and fully trained Data Analysts: Junior Data Analyst - 30,000 Data Analyst - 50,000 Business Data Analyst - 67,500 Data Analytics Analyst - 80,000 Business Analysts - 60,000 Using our experience in providing data analysis and business analysis training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in Data Analysis. The courses in the package have been identified by our recruitment partners as industry standards for the UK/European and International Data Analysis sector. Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - CompTIA Data+ Qualification The first step is completing the CompTIA Data+ Qualification accredited by CompTIA. This professional international industry-recognised qualification teaches you the essential skills of a Data Analyst. You will cover skills such as data mining, manipulating data, visualising data, and reporting on data. Study time for the qualification is approximately 30 hours and qualification is achieved by completing a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a tutor and a 1-hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a data analyst. Step 2 - Data Administration Training Data is extracted using various method which are normally IT driven. Therefore, we will provide you with access to the following additional courses to ensure you are suitably employable as a data analyst. Microsoft excel - to expert level. Learn SQL - the programming language used for extracting data from more complex databases. Learn Python 3 - Python 3 is a simple to use programming language used by many analysts. Learn Tableau - Tableu is a tool which analysts use to build visually appealing dashboards for complex data making it easier for stakeholders to comprehend. Study time for these courses is approximately 30-60 hours and qualification is achieved through completion of the course with no exam. Step 3 - Business Analysis Foundation Business Analysts and Data Analysts often work very closely together and indeed many Data Analysts become Business Analysts and vice versa. Adding a Business Analyst Foundation certificate will make you much more employable and enable you to cross over into business analyst roles and hybrid roles. Business Analysis Foundation accredited by the BCS (The British Computer Society also known as the Chartered Institute of IT). Study time for this course is approximately 15 hours and qualification is achieved through an online BCS exam. Step 4 - Recruitment Support Now you are qualified for an entry level data analyst position our recruitment support team will now begin collaborating with you to help you secure your first a suitable role based on your new qualifications and any other experience you may have. We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.8 Trustscore on Trustpilot. Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Data Analyst Career aspirations.
05/01/2026
Full time
Please note this is a training course and fees apply Are you looking to benefit from a new career in Data Analysis? If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding future as a Data Analyst We do this using our specialised Data Analyst career programme which looks to assist and place qualified candidates into a career pathway in Data Analysis. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience Data Analyst as we will be looking primarily at entry level roles. Demand for Data Analysts has grown 20% year on year with experienced analysts easily commanding salaries of 50k+. All business decisions rely on data to ensure correct business decisions are made and therefore the role of the data analyst in the new digital world has become essential for business owners. Below are current average salaries in the sector for lower-level positions and fully trained Data Analysts: Junior Data Analyst - 30,000 Data Analyst - 50,000 Business Data Analyst - 67,500 Data Analytics Analyst - 80,000 Business Analysts - 60,000 Using our experience in providing data analysis and business analysis training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in Data Analysis. The courses in the package have been identified by our recruitment partners as industry standards for the UK/European and International Data Analysis sector. Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - CompTIA Data+ Qualification The first step is completing the CompTIA Data+ Qualification accredited by CompTIA. This professional international industry-recognised qualification teaches you the essential skills of a Data Analyst. You will cover skills such as data mining, manipulating data, visualising data, and reporting on data. Study time for the qualification is approximately 30 hours and qualification is achieved by completing a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a tutor and a 1-hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a data analyst. Step 2 - Data Administration Training Data is extracted using various method which are normally IT driven. Therefore, we will provide you with access to the following additional courses to ensure you are suitably employable as a data analyst. Microsoft excel - to expert level. Learn SQL - the programming language used for extracting data from more complex databases. Learn Python 3 - Python 3 is a simple to use programming language used by many analysts. Learn Tableau - Tableu is a tool which analysts use to build visually appealing dashboards for complex data making it easier for stakeholders to comprehend. Study time for these courses is approximately 30-60 hours and qualification is achieved through completion of the course with no exam. Step 3 - Business Analysis Foundation Business Analysts and Data Analysts often work very closely together and indeed many Data Analysts become Business Analysts and vice versa. Adding a Business Analyst Foundation certificate will make you much more employable and enable you to cross over into business analyst roles and hybrid roles. Business Analysis Foundation accredited by the BCS (The British Computer Society also known as the Chartered Institute of IT). Study time for this course is approximately 15 hours and qualification is achieved through an online BCS exam. Step 4 - Recruitment Support Now you are qualified for an entry level data analyst position our recruitment support team will now begin collaborating with you to help you secure your first a suitable role based on your new qualifications and any other experience you may have. We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.8 Trustscore on Trustpilot. Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Data Analyst Career aspirations.
Who we are looking for We are seeking an experienced WiFi & Network Field Engineer to install and configure secure network solutions across client sites in the UK and EU. You will be responsible for on-site deployments of WiFi and network infrastructure, ensuring smooth installation, accurate documentation, and reliable connectivity. Key Responsibilities Install and configure network equipment (routers, switches, firewalls, servers). Deploy LAN, WLAN, and WAN networks to meet customer needs. Carry out WiFi surveys and audits as part of installations. Terminate, test, and fault-find copper (CAT5/6/7) and optical cabling. Install network cabinets and associated hardware. Produce clear technical documentation, installation records, and network diagrams. Communicate progress and technical details effectively with customers and internal teams. Requirements Proven experience as a Network/Field Engineer with WiFi expertise. Strong knowledge of TCP/IP, LAN/WAN, routing, switching, firewalls. Experience in structured cabling installation and testing. Experience installing network cabinets and associated hardware. Knowledge of enterprise WiFi solutions (e.g., Cisco, Aruba, Ruckus, Meraki, Extreme). WiFi-related training or certification (e.g., CWNA, CWDP, Ekahau, vendor-specific WiFi certifications ) desirable. Strong skills in creating and maintaining technical documentation and diagrams. Willingness and ability to travel extensively across the UK and EU , with flexibility around working hours. Excellent problem-solving and organizational skills. Ability to work independently and in a team environment. Full UK driving licence and right to work in the UK. Salary & Benefits Competitive Annual Salary 30 days UK Holidays, including Bank Holidays Training, Development & Progression Employee Assistance Programme Pension Plan Company phone To be part of a fast-growing tech company with many growth opportunities for you! Bright Exchange Perks & Discounts Bracknell BID Perks & Discounts Free parking at the office. Last year, an impressive 50% of our current employees celebrated a decade of dedicated service with the company, while an additional 40% marked their 5-year milestones. The anniversary celebrations are extending into this year, highlighting the continued commitment and loyalty of our valued team members and due to continued growth we are looking to add to our already successful team.
01/01/2026
Full time
Who we are looking for We are seeking an experienced WiFi & Network Field Engineer to install and configure secure network solutions across client sites in the UK and EU. You will be responsible for on-site deployments of WiFi and network infrastructure, ensuring smooth installation, accurate documentation, and reliable connectivity. Key Responsibilities Install and configure network equipment (routers, switches, firewalls, servers). Deploy LAN, WLAN, and WAN networks to meet customer needs. Carry out WiFi surveys and audits as part of installations. Terminate, test, and fault-find copper (CAT5/6/7) and optical cabling. Install network cabinets and associated hardware. Produce clear technical documentation, installation records, and network diagrams. Communicate progress and technical details effectively with customers and internal teams. Requirements Proven experience as a Network/Field Engineer with WiFi expertise. Strong knowledge of TCP/IP, LAN/WAN, routing, switching, firewalls. Experience in structured cabling installation and testing. Experience installing network cabinets and associated hardware. Knowledge of enterprise WiFi solutions (e.g., Cisco, Aruba, Ruckus, Meraki, Extreme). WiFi-related training or certification (e.g., CWNA, CWDP, Ekahau, vendor-specific WiFi certifications ) desirable. Strong skills in creating and maintaining technical documentation and diagrams. Willingness and ability to travel extensively across the UK and EU , with flexibility around working hours. Excellent problem-solving and organizational skills. Ability to work independently and in a team environment. Full UK driving licence and right to work in the UK. Salary & Benefits Competitive Annual Salary 30 days UK Holidays, including Bank Holidays Training, Development & Progression Employee Assistance Programme Pension Plan Company phone To be part of a fast-growing tech company with many growth opportunities for you! Bright Exchange Perks & Discounts Bracknell BID Perks & Discounts Free parking at the office. Last year, an impressive 50% of our current employees celebrated a decade of dedicated service with the company, while an additional 40% marked their 5-year milestones. The anniversary celebrations are extending into this year, highlighting the continued commitment and loyalty of our valued team members and due to continued growth we are looking to add to our already successful team.
Role Overview We are seeking a Warehouse & Logistics Operative who will be responsible for overseeing all warehouse operations including organising supplies, stock control and distributing products across our internal team of field engineers. You will also have responsibility of deploying vehicles to assigned Engineers making sure each vehicle contains the correct tools and equipment for each despatch. Key Responsibilities Oversee all warehouse operations including organising supplies, stock control and distributing products to Engineers. Align with current warehouse processes and procedures to maximize productivity and minimise errors. Ensure accurate inventory management through regular cycle counts and audits. Coordinate with other departments to fulfil customer orders promptly. Maintain a safe and clean work environment, adhering to health and safety standards. Requirements Strong organisational and multitasking skills. Excellent attention to detail, ensuring accuracy in all arrangements and documentation. Exceptional communication and interpersonal skills to effectively interact with employees. Excellent organisational and time management skills to prioritise tasks effectively. Knowledge of computer programs used in daily office administration functions such as SAP, word and excel. Knowledge of warehouse safety regulations and best practices Strong problem-solving skills to address operational issues promptly. Qualifications Proficient in using Microsoft Office Suite and other relevant software applications. Experience of using SAP Ability to work independently with minimal supervision. Flexibility to adapt to changing arrangements and schedules. Fluency in written and spoken English, with additional language skills being an advantage. Salary & Benefits Competitive Annual Salary 30 days UK Holidays, including Bank Holidays Training, Development & Progression Employee Assistance Programme Pension Plan Company phone To be part of a fast-growing tech company with many growth opportunities for you! Bright Exchange Perks & Discounts Bracknell BID Perks & Discounts Free parking at the office.
01/01/2026
Full time
Role Overview We are seeking a Warehouse & Logistics Operative who will be responsible for overseeing all warehouse operations including organising supplies, stock control and distributing products across our internal team of field engineers. You will also have responsibility of deploying vehicles to assigned Engineers making sure each vehicle contains the correct tools and equipment for each despatch. Key Responsibilities Oversee all warehouse operations including organising supplies, stock control and distributing products to Engineers. Align with current warehouse processes and procedures to maximize productivity and minimise errors. Ensure accurate inventory management through regular cycle counts and audits. Coordinate with other departments to fulfil customer orders promptly. Maintain a safe and clean work environment, adhering to health and safety standards. Requirements Strong organisational and multitasking skills. Excellent attention to detail, ensuring accuracy in all arrangements and documentation. Exceptional communication and interpersonal skills to effectively interact with employees. Excellent organisational and time management skills to prioritise tasks effectively. Knowledge of computer programs used in daily office administration functions such as SAP, word and excel. Knowledge of warehouse safety regulations and best practices Strong problem-solving skills to address operational issues promptly. Qualifications Proficient in using Microsoft Office Suite and other relevant software applications. Experience of using SAP Ability to work independently with minimal supervision. Flexibility to adapt to changing arrangements and schedules. Fluency in written and spoken English, with additional language skills being an advantage. Salary & Benefits Competitive Annual Salary 30 days UK Holidays, including Bank Holidays Training, Development & Progression Employee Assistance Programme Pension Plan Company phone To be part of a fast-growing tech company with many growth opportunities for you! Bright Exchange Perks & Discounts Bracknell BID Perks & Discounts Free parking at the office.
Network Engineer (Gigamon or Juniper or Cisco) - Must hold an Active SC Clearance A Network Engineer with Gigamon expertise to join a highly skilled team delivering a major cyber roll-out for a large government client. This is a hands-on role working on a secure site, requiring strong technical skills, a proactive attitude, and the ability to work collaboratively with engineering and project teams. Key Responsibilities: Remotely configure hardware under the direction of a technical team lead. Build, configure, and harden Juniper Switches following detailed build guides. Build and on-board Gigamon physical appliances to the Gigavue FM Management Server . Travel to customer sites to install hardware within racks. Provide remote hardware support during customer testing phases. Deliver regular progress updates to the Project Manager and technical leads. Ensure new hardware is successfully integrated into support processes. Support out-of-hours work where required, due to customer operational schedules. Essential Skills & Experience: Demonstrable experience as a Network Engineer , ideally on Cisco-focused projects , with proven track record of implementing hardware at customer sites. Strong understanding of Gigamon solutions and on-boarding processes. If you don't have Gigamon experience you MUST have Extensive Juniper or Cisco experience. Ability to build positive working relationships and collaborate effectively within a wider project team. Clear and professional communication skills when dealing with colleagues, management, and customers. Experience supporting large government programmes or high-security environments. A proactive and positive approach with the ability to work independently and resolve technical issues. Comfortable working with minimal supervision, and able to troubleshoot and report on hardware issues and remediation steps. This is an exciting opportunity to contribute to a high-profile and impactful government programme, working with cutting-edge technologies in a secure and fast-paced environment.
06/10/2025
Contractor
Network Engineer (Gigamon or Juniper or Cisco) - Must hold an Active SC Clearance A Network Engineer with Gigamon expertise to join a highly skilled team delivering a major cyber roll-out for a large government client. This is a hands-on role working on a secure site, requiring strong technical skills, a proactive attitude, and the ability to work collaboratively with engineering and project teams. Key Responsibilities: Remotely configure hardware under the direction of a technical team lead. Build, configure, and harden Juniper Switches following detailed build guides. Build and on-board Gigamon physical appliances to the Gigavue FM Management Server . Travel to customer sites to install hardware within racks. Provide remote hardware support during customer testing phases. Deliver regular progress updates to the Project Manager and technical leads. Ensure new hardware is successfully integrated into support processes. Support out-of-hours work where required, due to customer operational schedules. Essential Skills & Experience: Demonstrable experience as a Network Engineer , ideally on Cisco-focused projects , with proven track record of implementing hardware at customer sites. Strong understanding of Gigamon solutions and on-boarding processes. If you don't have Gigamon experience you MUST have Extensive Juniper or Cisco experience. Ability to build positive working relationships and collaborate effectively within a wider project team. Clear and professional communication skills when dealing with colleagues, management, and customers. Experience supporting large government programmes or high-security environments. A proactive and positive approach with the ability to work independently and resolve technical issues. Comfortable working with minimal supervision, and able to troubleshoot and report on hardware issues and remediation steps. This is an exciting opportunity to contribute to a high-profile and impactful government programme, working with cutting-edge technologies in a secure and fast-paced environment.
About Us: We are a renowned firm of architects with a commitment to designing innovative and sustainable spaces. With our headquarters in Bracknell and two additional offices in the Berkshire and Hampshire areas, we support a growing network of creative professionals. Our internal IT department plays a vital role in empowering our 300 users to work efficiently and collaboratively, ensuring that technology drives our creative vision forward. The Role: We are looking for a proactive and experienced Senior IT Engineer to join our close-knit internal IT team of five. You will provide 3rd line support and ensure the smooth operation of our IT infrastructure across all three offices. Working primarily within an Azure and Office 365 environment, you will leverage your general Microsoft expertise to troubleshoot complex issues, implement solutions, and support our team's creative endeavors. Key Responsibilities: Deliver 3rd line support to a network of 300 users across three offices. Maintain and optimize our Azure and Office 365 infrastructure. Troubleshoot and resolve technical issues, ensuring minimal downtime. Collaborate with the IT team to develop and implement IT solutions. Support the rollout of new technologies to enhance efficiency and collaboration. Ensure the security and integrity of the firm's IT systems. Requirements: Solid experience with Azure, Office 365, and general Microsoft technologies. Proven ability to provide 3rd line support in a professional setting. Excellent problem-solving skills and attention to detail. Strong communication skills to support end-users effectively. A team-oriented approach with a passion for delivering top-notch IT services. What We Offer: Competitive salary and benefits package. The opportunity to work in a creative and collaborative environment. Professional growth and development within a dynamic team. The chance to play a pivotal role in supporting architectural innovation.
02/10/2025
Full time
About Us: We are a renowned firm of architects with a commitment to designing innovative and sustainable spaces. With our headquarters in Bracknell and two additional offices in the Berkshire and Hampshire areas, we support a growing network of creative professionals. Our internal IT department plays a vital role in empowering our 300 users to work efficiently and collaboratively, ensuring that technology drives our creative vision forward. The Role: We are looking for a proactive and experienced Senior IT Engineer to join our close-knit internal IT team of five. You will provide 3rd line support and ensure the smooth operation of our IT infrastructure across all three offices. Working primarily within an Azure and Office 365 environment, you will leverage your general Microsoft expertise to troubleshoot complex issues, implement solutions, and support our team's creative endeavors. Key Responsibilities: Deliver 3rd line support to a network of 300 users across three offices. Maintain and optimize our Azure and Office 365 infrastructure. Troubleshoot and resolve technical issues, ensuring minimal downtime. Collaborate with the IT team to develop and implement IT solutions. Support the rollout of new technologies to enhance efficiency and collaboration. Ensure the security and integrity of the firm's IT systems. Requirements: Solid experience with Azure, Office 365, and general Microsoft technologies. Proven ability to provide 3rd line support in a professional setting. Excellent problem-solving skills and attention to detail. Strong communication skills to support end-users effectively. A team-oriented approach with a passion for delivering top-notch IT services. What We Offer: Competitive salary and benefits package. The opportunity to work in a creative and collaborative environment. Professional growth and development within a dynamic team. The chance to play a pivotal role in supporting architectural innovation.
Senior Software Developer - C# Senior Software Developer required by a leading Cloud Technology company based in Bracknell. The company are working on cutting-edge technology including AI and propensity modelling. This is a brand-new position due to growth and will join a well-established, high calibre development team. The company operate on a hybrid model which involves 3 days in the office and 2 days from home. Essential experience: Degree in Computer Science or other STEM subject ideally from a Russell Group University 5+ years' experience in a software development role C# SQL Server Source control, ideally Git Experience working within an Agile environment Any experience in the following would be advantageous: .NET 5/6 JavaScript, TypeScript and frameworks such as React.js Docker, Kubernetes NoSQL This is an exciting opportunity to join a rapidly expanding company using the latest tools and technologies. If you are looking for a role of this nature, please contact or call . Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
01/10/2025
Full time
Senior Software Developer - C# Senior Software Developer required by a leading Cloud Technology company based in Bracknell. The company are working on cutting-edge technology including AI and propensity modelling. This is a brand-new position due to growth and will join a well-established, high calibre development team. The company operate on a hybrid model which involves 3 days in the office and 2 days from home. Essential experience: Degree in Computer Science or other STEM subject ideally from a Russell Group University 5+ years' experience in a software development role C# SQL Server Source control, ideally Git Experience working within an Agile environment Any experience in the following would be advantageous: .NET 5/6 JavaScript, TypeScript and frameworks such as React.js Docker, Kubernetes NoSQL This is an exciting opportunity to join a rapidly expanding company using the latest tools and technologies. If you are looking for a role of this nature, please contact or call . Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Software Development Team Lead Software Development Team Lead required by a leading global Cloud Technology company based in Bracknell. The company are working on cutting-edge technology including AI and propensity modelling. The Software Development Team Lead will be responsible for the software engineering output of the team. This will be a leadership role however the successful Software Development Team Lead will also be expected to be hands-on writing code when required, as well as designing architecture. Therefore the successful candidate will have strong hands-on coding knowledge. The company are happy to consider a Senior/Lead Developer who is looking to step up into more of a leadership role. They operate on a hybrid model which involves 3 days in the office and 2 days from home. Essential experience: Degree in STEM subject from a Russell Group or Red Brick University Experience leading software development teams Knowledge of either C# or React Strong experience with SQL Source control, ideally Git Agile Any experience in the following would be advantageous: Latest versions of .NET AI, Machine Learning JavaScript, TypeScript and associated frameworks Containers, Docker, Kubernetes NoSQL Test tools such as xUnit, Cypress, Selenium, Jest, SoapUI This is an exciting opportunity to join a rapidly expanding company using the latest tools and technologies. If you are looking for a role of this nature, please contact or call . Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
01/10/2025
Full time
Software Development Team Lead Software Development Team Lead required by a leading global Cloud Technology company based in Bracknell. The company are working on cutting-edge technology including AI and propensity modelling. The Software Development Team Lead will be responsible for the software engineering output of the team. This will be a leadership role however the successful Software Development Team Lead will also be expected to be hands-on writing code when required, as well as designing architecture. Therefore the successful candidate will have strong hands-on coding knowledge. The company are happy to consider a Senior/Lead Developer who is looking to step up into more of a leadership role. They operate on a hybrid model which involves 3 days in the office and 2 days from home. Essential experience: Degree in STEM subject from a Russell Group or Red Brick University Experience leading software development teams Knowledge of either C# or React Strong experience with SQL Source control, ideally Git Agile Any experience in the following would be advantageous: Latest versions of .NET AI, Machine Learning JavaScript, TypeScript and associated frameworks Containers, Docker, Kubernetes NoSQL Test tools such as xUnit, Cypress, Selenium, Jest, SoapUI This is an exciting opportunity to join a rapidly expanding company using the latest tools and technologies. If you are looking for a role of this nature, please contact or call . Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Software Developer - C# Software Developer required by a leading Cloud Technology company based in Bracknell. The company are working on cutting-edge technology including AI and propensity modelling. This is a brand-new position due to growth and will join a well-established, high calibre development team. The company operate on a hybrid model which involves 3 days in the office and 2 days from home. Essential experience: Degree in Computer Science or other STEM subject ideally from a Russell Group University 3+ years' experience in a software development role C# SQL Server Source control, ideally Git Experience working within an Agile environment Any experience in the following would be advantageous: .NET 5/6 JavaScript, TypeScript and frameworks such as React.js Docker, Kubernetes NoSQL This is an exciting opportunity to join a rapidly expanding company using the latest tools and technologies. If you are looking for a role of this nature, please contact or call . Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
01/10/2025
Full time
Software Developer - C# Software Developer required by a leading Cloud Technology company based in Bracknell. The company are working on cutting-edge technology including AI and propensity modelling. This is a brand-new position due to growth and will join a well-established, high calibre development team. The company operate on a hybrid model which involves 3 days in the office and 2 days from home. Essential experience: Degree in Computer Science or other STEM subject ideally from a Russell Group University 3+ years' experience in a software development role C# SQL Server Source control, ideally Git Experience working within an Agile environment Any experience in the following would be advantageous: .NET 5/6 JavaScript, TypeScript and frameworks such as React.js Docker, Kubernetes NoSQL This is an exciting opportunity to join a rapidly expanding company using the latest tools and technologies. If you are looking for a role of this nature, please contact or call . Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
.NET Developer, .NET 9, C# - Consultancy - Bracknell (Tech stack: .NET Developer, .NET 9, ASP.NET, C#, React, Angular 19, Microservices, Vue.js, TypeScript, Azure, Web API 2, Agile, Azure SQL, Programmer, Full Stack Engineer, Architect, .NET Developer) Our client is an award winning Microsoft consultancy. They specialise in delivering innovative .NET technology based business solutions to investment banks, financial services companies, prestigious music/media label and many more. They are about to embark on one of the most ambitious .NET development projects since the birth of the .NET framework. We are seeking several .NET Developer with an extensive array of talent and expertise. .NET Developer will be given complete ownership of your business area and the opportunity to work on the full project life cycle. .NET Developer applicants should have a skill set that encompasses some or all of the following: .NET, .NET Core / ASP.NET MVC, C# and Azure SQL. Knowledge of software development methodologies is of interest (Agile, Scrum). My client will provide training in: .NET 9, JavaScript, React, Angular 19, Microservices, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and MongoDB. This is a truly exciting project, one which if you are given the opportunity to work on will do wonders for your CV and boost you into the IT super league! Our client is looking to secure and retain the services of the very best .NET Developer candidates on the market place, as such they are offering a challenging role and working environment, industry recognized training, guaranteed career progression and above market rate salaries. Location: Bracknell, Berkshire, UK / Remote Working Salary: £35,000 - £65,000 + Bonus + Pension + Benefits Applicants must be based in the UK and have the right to work in the UK even though remote working is available. Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUKNETRECNOIRUKREC
01/10/2025
Full time
.NET Developer, .NET 9, C# - Consultancy - Bracknell (Tech stack: .NET Developer, .NET 9, ASP.NET, C#, React, Angular 19, Microservices, Vue.js, TypeScript, Azure, Web API 2, Agile, Azure SQL, Programmer, Full Stack Engineer, Architect, .NET Developer) Our client is an award winning Microsoft consultancy. They specialise in delivering innovative .NET technology based business solutions to investment banks, financial services companies, prestigious music/media label and many more. They are about to embark on one of the most ambitious .NET development projects since the birth of the .NET framework. We are seeking several .NET Developer with an extensive array of talent and expertise. .NET Developer will be given complete ownership of your business area and the opportunity to work on the full project life cycle. .NET Developer applicants should have a skill set that encompasses some or all of the following: .NET, .NET Core / ASP.NET MVC, C# and Azure SQL. Knowledge of software development methodologies is of interest (Agile, Scrum). My client will provide training in: .NET 9, JavaScript, React, Angular 19, Microservices, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and MongoDB. This is a truly exciting project, one which if you are given the opportunity to work on will do wonders for your CV and boost you into the IT super league! Our client is looking to secure and retain the services of the very best .NET Developer candidates on the market place, as such they are offering a challenging role and working environment, industry recognized training, guaranteed career progression and above market rate salaries. Location: Bracknell, Berkshire, UK / Remote Working Salary: £35,000 - £65,000 + Bonus + Pension + Benefits Applicants must be based in the UK and have the right to work in the UK even though remote working is available. Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUKNETRECNOIRUKREC
Our client is looking for a Senior Lead Developer to help play a key role in out a brand-new technology function. This hybrid role offers a fantastic opportunity with a clear path towards technical leadership or architecture. Senior Lead Developer Bracknell - 3-4 days on site (hybrid) Up to 70,000 per annum The Role: As the Senior Lead you'll be joining at an exciting time, helping to design and deliver digital products and platforms that will reshape the way the business operates. It's a hands-on development role, but also one with real influence-ideal for someone who enjoys mentoring, technical leadership, and working closely with the CTO on shaping long-term strategy. Key Responsibilities: Design, develop, and maintain scalable and secure applications using .NET (C#) and SQL Server. Lead technical design sessions and provide architectural input on new initiatives. Help build and support infrastructure components as part of the application lifecycle (e.g. deployment pipelines, cloud infrastructure, monitoring tools). Ensure adherence to best practices in coding, security, testing, and documentation. Mentor and support developers, contributing to a culture of continuous development. Play a key role in defining and shaping the department's development processes and tools. Participate in strategic planning and provide insights into technology roadmaps. Experience & Skills: Strong experience with .NET Framework / .NET Core, C#, and related technologies. Solid SQL knowledge Good understanding of infrastructure fundamentals (e.g., networking, servers, cloud services-Azure ). Experience working with version control (e.g., Git) and CI/CD pipelines. Ability to take ownership of projects and lead from a technical standpoint. Strong problem-solving and communication skills. Desirable: Experience with containerization (Docker, Kubernetes). Familiarity with front-end technologies. Knowledge of DevOps practices and tools. Agile / Scrum methodology familiarity. If you're a Senior Developer ready to step into more influence, or a Lead looking for a fresh challenge, please get in touch with (url removed) to discuss this exciting opportunity. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
01/09/2025
Full time
Our client is looking for a Senior Lead Developer to help play a key role in out a brand-new technology function. This hybrid role offers a fantastic opportunity with a clear path towards technical leadership or architecture. Senior Lead Developer Bracknell - 3-4 days on site (hybrid) Up to 70,000 per annum The Role: As the Senior Lead you'll be joining at an exciting time, helping to design and deliver digital products and platforms that will reshape the way the business operates. It's a hands-on development role, but also one with real influence-ideal for someone who enjoys mentoring, technical leadership, and working closely with the CTO on shaping long-term strategy. Key Responsibilities: Design, develop, and maintain scalable and secure applications using .NET (C#) and SQL Server. Lead technical design sessions and provide architectural input on new initiatives. Help build and support infrastructure components as part of the application lifecycle (e.g. deployment pipelines, cloud infrastructure, monitoring tools). Ensure adherence to best practices in coding, security, testing, and documentation. Mentor and support developers, contributing to a culture of continuous development. Play a key role in defining and shaping the department's development processes and tools. Participate in strategic planning and provide insights into technology roadmaps. Experience & Skills: Strong experience with .NET Framework / .NET Core, C#, and related technologies. Solid SQL knowledge Good understanding of infrastructure fundamentals (e.g., networking, servers, cloud services-Azure ). Experience working with version control (e.g., Git) and CI/CD pipelines. Ability to take ownership of projects and lead from a technical standpoint. Strong problem-solving and communication skills. Desirable: Experience with containerization (Docker, Kubernetes). Familiarity with front-end technologies. Knowledge of DevOps practices and tools. Agile / Scrum methodology familiarity. If you're a Senior Developer ready to step into more influence, or a Lead looking for a fresh challenge, please get in touch with (url removed) to discuss this exciting opportunity. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
VMware Engineer - Must have a valid DV Clearance We are seeking a VMware Engineer to join an established deployment team working on a major hardware roll-out for a large government account. You will play a key part in the configuration and deployment of ESX devices as part of a wider infrastructure programme. Key Responsibilities: Build and configure VMware ESX hosts according to detailed build guides within a project deployment environment. Install hardware on-site, including racking and cabling activities as required. Provide remote support during hardware testing phases to assist with technical validation. Engage with internal service teams to ensure successful handover and support of newly deployed hardware. Deliver regular updates on progress and issues to the Project Manager and team leads. Support occasional out-of-hours work due to the nature of customer operations. Essential Skills & Experience: Demonstrated experience as an Infrastructure Engineer in project-based environments, particularly building from structured documentation. Solid technical background across enterprise infrastructure, including strong VMware/vSphere experience. Comfortable working independently with minimal supervision, proactively resolving issues and identifying root causes. Strong collaboration and interpersonal skills, with a proven ability to work effectively within technical teams and with wider stakeholders. Clear and professional communication skills, both written and verbal. Excellent attention to detail and ability to follow process and documentation precisely. Previous experience working with large government clients or in secure environments. Positive, can-do attitude with a solution-focused mindset. This is a fantastic opportunity for a motivated and technically capable engineer to contribute to a high-impact government infrastructure programme. You'll be working alongside skilled professionals in a secure environment, helping to deliver mission-critical solutions.
27/08/2025
Contractor
VMware Engineer - Must have a valid DV Clearance We are seeking a VMware Engineer to join an established deployment team working on a major hardware roll-out for a large government account. You will play a key part in the configuration and deployment of ESX devices as part of a wider infrastructure programme. Key Responsibilities: Build and configure VMware ESX hosts according to detailed build guides within a project deployment environment. Install hardware on-site, including racking and cabling activities as required. Provide remote support during hardware testing phases to assist with technical validation. Engage with internal service teams to ensure successful handover and support of newly deployed hardware. Deliver regular updates on progress and issues to the Project Manager and team leads. Support occasional out-of-hours work due to the nature of customer operations. Essential Skills & Experience: Demonstrated experience as an Infrastructure Engineer in project-based environments, particularly building from structured documentation. Solid technical background across enterprise infrastructure, including strong VMware/vSphere experience. Comfortable working independently with minimal supervision, proactively resolving issues and identifying root causes. Strong collaboration and interpersonal skills, with a proven ability to work effectively within technical teams and with wider stakeholders. Clear and professional communication skills, both written and verbal. Excellent attention to detail and ability to follow process and documentation precisely. Previous experience working with large government clients or in secure environments. Positive, can-do attitude with a solution-focused mindset. This is a fantastic opportunity for a motivated and technically capable engineer to contribute to a high-impact government infrastructure programme. You'll be working alongside skilled professionals in a secure environment, helping to deliver mission-critical solutions.
.NET Developer, .NET 7, C# - Consultancy - Bracknell (Tech stack: .NET Developer, .NET 7, ASP.NET, C#, React, Angular 14, Microservices, Vue.js, TypeScript, Azure, Web API 2, Agile, SQL Server 2022, Programmer, Full Stack Engineer, Architect, .NET Developer) Our client is an award winning Microsoft consultancy. They specialise in delivering innovative .NET technology based business solutions to investment banks, financial services companies, prestigious music/media label and many more. They are about to embark on one of the most ambitious .NET development projects since the birth of the .NET framework. We are seeking several .NET Developer with an extensive array of talent and expertise. .NET Developer will be given complete ownership of your business area and the opportunity to work on the full project life cycle. .NET Developer applicants should have a skill set that encompasses some or all of the following: .NET, .NET Core / ASP.NET MVC, C# and SQL Server. Knowledge of software development methodologies is of interest (Agile, Scrum). My client will provide training in: .NET 7, JavaScript, React, Angular 14, Microservices, MongoDB, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and SQL Server 2022. This is a truly exciting project, one which if you are given the opportunity to work on will do wonders for your CV and boost you into the IT super league! Our client is looking to secure and retain the services of the very best .NET Developer candidates on the market place, as such they are offering a challenging role and working environment, industry recognized training, guaranteed career progression and above market rate salaries. Location: Bracknell, Berkshire, UK / Remote Working Salary: £35,000 - £65,000 + Bonus + Pension + Benefits Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUKNETRECNOIRUKREC
19/08/2023
Full time
.NET Developer, .NET 7, C# - Consultancy - Bracknell (Tech stack: .NET Developer, .NET 7, ASP.NET, C#, React, Angular 14, Microservices, Vue.js, TypeScript, Azure, Web API 2, Agile, SQL Server 2022, Programmer, Full Stack Engineer, Architect, .NET Developer) Our client is an award winning Microsoft consultancy. They specialise in delivering innovative .NET technology based business solutions to investment banks, financial services companies, prestigious music/media label and many more. They are about to embark on one of the most ambitious .NET development projects since the birth of the .NET framework. We are seeking several .NET Developer with an extensive array of talent and expertise. .NET Developer will be given complete ownership of your business area and the opportunity to work on the full project life cycle. .NET Developer applicants should have a skill set that encompasses some or all of the following: .NET, .NET Core / ASP.NET MVC, C# and SQL Server. Knowledge of software development methodologies is of interest (Agile, Scrum). My client will provide training in: .NET 7, JavaScript, React, Angular 14, Microservices, MongoDB, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and SQL Server 2022. This is a truly exciting project, one which if you are given the opportunity to work on will do wonders for your CV and boost you into the IT super league! Our client is looking to secure and retain the services of the very best .NET Developer candidates on the market place, as such they are offering a challenging role and working environment, industry recognized training, guaranteed career progression and above market rate salaries. Location: Bracknell, Berkshire, UK / Remote Working Salary: £35,000 - £65,000 + Bonus + Pension + Benefits Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUKNETRECNOIRUKREC
.NET Developer, .NET 6, C# - Consultancy - Bracknell (Tech stack: .NET Developer, .NET 6, ASP.NET, C#, React, Angular 13, Microservices, Vue.js, TypeScript, Azure, Web API 2, Agile, SQL Server 2019, Programmer, Full Stack Engineer, Architect, .NET Developer) Our client is an award winning Microsoft consultancy. They specialise in delivering innovative .NET technology based business solutions to investment banks, financial services companies, prestigious music/media label and many more. They are about to embark on one of the most ambitious .NET development projects since the birth of the .NET framework. We are seeking several .NET Developer with an extensive array of talent and expertise. .NET Developer will be given complete ownership of your business area and the opportunity to work on the full project life cycle. .NET Developer applicants should have a skill set that encompasses some or all of the following: .NET, .NET Core / ASP.NET MVC, C# and SQL Server. Knowledge of software development methodologies is of interest (Agile, Scrum). My client will provide training in: .NET 6, JavaScript, React, Angular 13, Microservices, MongoDB, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and SQL Server 2019. This is a truly exciting project, one which if you are given the opportunity to work on will do wonders for your CV and boost you into the IT super league! Our client is looking to secure and retain the services of the very best .NET Developer candidates on the market place, as such they are offering a challenging role and working environment, industry recognized training, guaranteed career progression and above market rate salaries. Location: Bracknell, Berkshire, UK / Remote Working Salary: £35,000 - £65,000 + Bonus + Pension + Benefits Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUKNETRECNOIRUKREC
23/09/2022
Full time
.NET Developer, .NET 6, C# - Consultancy - Bracknell (Tech stack: .NET Developer, .NET 6, ASP.NET, C#, React, Angular 13, Microservices, Vue.js, TypeScript, Azure, Web API 2, Agile, SQL Server 2019, Programmer, Full Stack Engineer, Architect, .NET Developer) Our client is an award winning Microsoft consultancy. They specialise in delivering innovative .NET technology based business solutions to investment banks, financial services companies, prestigious music/media label and many more. They are about to embark on one of the most ambitious .NET development projects since the birth of the .NET framework. We are seeking several .NET Developer with an extensive array of talent and expertise. .NET Developer will be given complete ownership of your business area and the opportunity to work on the full project life cycle. .NET Developer applicants should have a skill set that encompasses some or all of the following: .NET, .NET Core / ASP.NET MVC, C# and SQL Server. Knowledge of software development methodologies is of interest (Agile, Scrum). My client will provide training in: .NET 6, JavaScript, React, Angular 13, Microservices, MongoDB, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and SQL Server 2019. This is a truly exciting project, one which if you are given the opportunity to work on will do wonders for your CV and boost you into the IT super league! Our client is looking to secure and retain the services of the very best .NET Developer candidates on the market place, as such they are offering a challenging role and working environment, industry recognized training, guaranteed career progression and above market rate salaries. Location: Bracknell, Berkshire, UK / Remote Working Salary: £35,000 - £65,000 + Bonus + Pension + Benefits Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUKNETRECNOIRUKREC
Network Engineer - Security cleared Lorien Global have partnered up with a Global IT service provider. We are actively recruiting a security cleared Network Engineer to work on a initial 6 month contract, this role will be working on site based in Bracknell. Role Purpose: Your role Responsible for the design, creation, testing and documenting of new and amended programs from supplied specifications in accordance with agreed standards. The provision of application maintenance and support services, either directly to users of the applications or to service delivery functions. Key Accountabilities: Daily duties will include a mixture project/implementation work and general support escalations/fault finding. The role will also require the individual to be capable of configuring, troubleshooting and tuning Juniper network devices. Key experience required: High Technical knowledge of networks, network security and their configuration and operational processes Minimum of two years commercial networking experience Strong, in depth knowledge of networking technologies, ie LAN, WAN, TCP/IP, routing, switching and subnet addressing Strong in depth knowledge of networking hardware, ideally from the Juniper family Experience of network implementation work Good network management, security and configuration understanding Working knowledge of ISDN, VPN, Broadband solutions Experience with network monitoring and troubleshooting tools Well-developed leadership, management and consulting skills A valid security clearance is required for this role. If you feel this role matches your skill set and you would like to know more then please apply now! Carbon60, Lorien, SRG - the Impellam Group STEM Portfolio is acting as an Employment Business in relation to this vacancy.
23/09/2022
Contractor
Network Engineer - Security cleared Lorien Global have partnered up with a Global IT service provider. We are actively recruiting a security cleared Network Engineer to work on a initial 6 month contract, this role will be working on site based in Bracknell. Role Purpose: Your role Responsible for the design, creation, testing and documenting of new and amended programs from supplied specifications in accordance with agreed standards. The provision of application maintenance and support services, either directly to users of the applications or to service delivery functions. Key Accountabilities: Daily duties will include a mixture project/implementation work and general support escalations/fault finding. The role will also require the individual to be capable of configuring, troubleshooting and tuning Juniper network devices. Key experience required: High Technical knowledge of networks, network security and their configuration and operational processes Minimum of two years commercial networking experience Strong, in depth knowledge of networking technologies, ie LAN, WAN, TCP/IP, routing, switching and subnet addressing Strong in depth knowledge of networking hardware, ideally from the Juniper family Experience of network implementation work Good network management, security and configuration understanding Working knowledge of ISDN, VPN, Broadband solutions Experience with network monitoring and troubleshooting tools Well-developed leadership, management and consulting skills A valid security clearance is required for this role. If you feel this role matches your skill set and you would like to know more then please apply now! Carbon60, Lorien, SRG - the Impellam Group STEM Portfolio is acting as an Employment Business in relation to this vacancy.
Cable Pullers (Fibre & Copper) - 3 month contract - Outside IR35 - Bracknell/Didcot - 8 hour days - £140PD pay Damia Group are currently working alongside a well known telecommunication's company based in the UK and we are currenlty supporting them on numerous projects across the UK in 2022. Job title: Cable puller Job Responsibilities: Pulling in Fibre/Copper cable in a new build environment, this is to prepare the cables for the next stage of installation. There would be a month and half at Bracknell new build, the same engineers would then move on to Didcot new build for the remainder of the 3 month contract. Experience: Knowledge of Fibre/Copper cabling is essential. Hours of work: 8 Hour days - Monday-Friday between 8am-5pm TBC nearer the start date. O/T may be available for weekdays & weekends. Certs: ECS/CSCS Tools & PPE: Hand tools & PPE If you are interested in securing a new contract for the start of 2022 please feel free to contact myself and we can discuss the role in more detail. Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website Damia Group is acting as an Employment Business in relation to this vacancy.
05/11/2021
Contractor
Cable Pullers (Fibre & Copper) - 3 month contract - Outside IR35 - Bracknell/Didcot - 8 hour days - £140PD pay Damia Group are currently working alongside a well known telecommunication's company based in the UK and we are currenlty supporting them on numerous projects across the UK in 2022. Job title: Cable puller Job Responsibilities: Pulling in Fibre/Copper cable in a new build environment, this is to prepare the cables for the next stage of installation. There would be a month and half at Bracknell new build, the same engineers would then move on to Didcot new build for the remainder of the 3 month contract. Experience: Knowledge of Fibre/Copper cabling is essential. Hours of work: 8 Hour days - Monday-Friday between 8am-5pm TBC nearer the start date. O/T may be available for weekdays & weekends. Certs: ECS/CSCS Tools & PPE: Hand tools & PPE If you are interested in securing a new contract for the start of 2022 please feel free to contact myself and we can discuss the role in more detail. Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website Damia Group is acting as an Employment Business in relation to this vacancy.
10 x Cable Pullers (Fibre & Copper) - 3 month contract - Outside IR35 - Bracknell/Didcot - 8 hour days - £140PD pay Damia Group are currently working alongside a well known telecommunication's company based in the UK and we are currently supporting them on numerous projects across the UK in 2022. Job title: Cable puller Job Responsibilities: Pulling in Fibre/Copper cable in a new build environment, this is to prepare the cables for the next stage of installation. There would be a month and half at Bracknell new build, the same engineers would then move on to Didcot new build for the remainder of the 3 month contract. Experience: Knowledge of Fibre/Copper cabling is essential. Hours of work: 8 Hour days - Monday-Friday between 8am-5pm TBC nearer the start date. O/T may be available for weekdays & weekends. Certs: ECS/CSCS Tools & PPE: Hand tools & PPE If you are interested in securing a new contract for the start of 2022 please feel free to contact myself and we can discuss the role in more detail. Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website Damia Group is acting as an Employment Business in relation to this vacancy.
05/11/2021
Contractor
10 x Cable Pullers (Fibre & Copper) - 3 month contract - Outside IR35 - Bracknell/Didcot - 8 hour days - £140PD pay Damia Group are currently working alongside a well known telecommunication's company based in the UK and we are currently supporting them on numerous projects across the UK in 2022. Job title: Cable puller Job Responsibilities: Pulling in Fibre/Copper cable in a new build environment, this is to prepare the cables for the next stage of installation. There would be a month and half at Bracknell new build, the same engineers would then move on to Didcot new build for the remainder of the 3 month contract. Experience: Knowledge of Fibre/Copper cabling is essential. Hours of work: 8 Hour days - Monday-Friday between 8am-5pm TBC nearer the start date. O/T may be available for weekdays & weekends. Certs: ECS/CSCS Tools & PPE: Hand tools & PPE If you are interested in securing a new contract for the start of 2022 please feel free to contact myself and we can discuss the role in more detail. Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website Damia Group is acting as an Employment Business in relation to this vacancy.
Senior Software Developer / Full Stack Engineer (Python JavaScript HTML CSS GCP). Opportunity for a talented Senior Software Developer to join a small, close-knit SaaS company that have created a successful HR management system. The product enables companies to efficiently manage all of their HR data (such as tracking leave and absences and managing review processes) and receives over 50k unique logins per day. As a Senior Software Developer you will spend 50% of your time hands-on designing and developing new features for the HR web application and API integrations with 3rd party software. You'll be working across the full tech stack (50/50 backend and front end split) utilising tools and technologies including Python, Jinja, JavaScript, RequireJS, HTML, CSS, GCP, TDD, Jira and Circle CI. The remainder 50% of your time will be spend mentoring and leading a small team; conducting code reviews and having catch ups whilst also contributing to the technical strategic roadmap for the product. The company have modern, spacious offices based in Bracknell with on-site parking available and only a 10 minute walk from the nearest train station. You won't be expected to go into the office every day and can work from home 3 days a week. When you are in the office you can enjoy a friendly and supportive environment with regular socials and team events. Requirements: *Previous experience working across the full stack with very good knowledge of Python and JavaScript *Good knowledge of Python and JavaScript frameworks such as Jinja, Django, RequireJS. React, Angular, Vue *Very good web development skills including HTML5 and CSS3 *Experience with TDD *Excellent communication and collaboration skills As a Senior Software Developer you can expect to earn a competitive salary (up to £70k) plus benefits. Apply today or call to have a confidential discussion about this Senior Software Developer (Python JavaScript) role.
04/11/2021
Full time
Senior Software Developer / Full Stack Engineer (Python JavaScript HTML CSS GCP). Opportunity for a talented Senior Software Developer to join a small, close-knit SaaS company that have created a successful HR management system. The product enables companies to efficiently manage all of their HR data (such as tracking leave and absences and managing review processes) and receives over 50k unique logins per day. As a Senior Software Developer you will spend 50% of your time hands-on designing and developing new features for the HR web application and API integrations with 3rd party software. You'll be working across the full tech stack (50/50 backend and front end split) utilising tools and technologies including Python, Jinja, JavaScript, RequireJS, HTML, CSS, GCP, TDD, Jira and Circle CI. The remainder 50% of your time will be spend mentoring and leading a small team; conducting code reviews and having catch ups whilst also contributing to the technical strategic roadmap for the product. The company have modern, spacious offices based in Bracknell with on-site parking available and only a 10 minute walk from the nearest train station. You won't be expected to go into the office every day and can work from home 3 days a week. When you are in the office you can enjoy a friendly and supportive environment with regular socials and team events. Requirements: *Previous experience working across the full stack with very good knowledge of Python and JavaScript *Good knowledge of Python and JavaScript frameworks such as Jinja, Django, RequireJS. React, Angular, Vue *Very good web development skills including HTML5 and CSS3 *Experience with TDD *Excellent communication and collaboration skills As a Senior Software Developer you can expect to earn a competitive salary (up to £70k) plus benefits. Apply today or call to have a confidential discussion about this Senior Software Developer (Python JavaScript) role.
Your Company: An exciting opportunity has arisen with an FMCG company with a strong presence across Berkshire and Surrey for an Application Support Analyst, to be based out of their office near Bracknell. Network Professional have partnered with this excellent company previously, and due to continued success across the last 18 months, the business continues to grow. The acquisition of an Application Support Analyst, to join a growing IT team, will enable business applications to function smoothly and coherently, improving the planning, reporting and Information Management process. This position is available on both a permanent and Fixed Term Contract basis for strong Application Analysts looking to develop their career. Your Role & Responsibilities: * Ensuring all business platforms are running correctly and processes are followed and understanding the current setup of various business platforms and how they connect/integrate * Managing helpdesk ticket queries and requests related to the business platforms, including the reporting systems, as well as change requests and development requests throughout application's lifecycle * Troubleshooting any issues from the existing day to day activities and looking for improvements and automation in order to increase the quality of the data output and reduce overheads * Driving design, planning, testing and rollout of any new business applications and systems the business may agree upon * Supporting daily running of the reports by troubleshooting issues and managing communication with 3rd parties to ensure prompt resolution * Communicating regularly with key stakeholders to ensure that reports are functional, accurate and accessible * Answering IT related issues and providing high quality customer service across the company What you will need to Apply: For this position, applicants should have prior experience within an Application Support role, demonstrating excellent analytical skills, capable of improving current business processes. Applicants should be proficient with SQL and Microsoft Excel to an advanced level, and ideally have exposure to Qlick or Power BI. Candidates should be excellent communicators at all levels, and have strong organisational & documenting skills to ensure applications are predictable and reliable. Applicants should also be great problem-solvers, able to analyse and improve business processes through innovative thinking and in-depth analysis of current business applications that are in use. What you will get in Return: This position is open to applicants on both a permanent and fixed-term contract basis, with the opportunity to join a diverse, talented and highly charismatic team of professionals who are passionate about what they do. A base salary in excess of £40,000 is on offer on a permanent basis, with additional benefits such as discretionary company bonus, 25 days holiday, and free parking covered. You will also be eligible for training and development within additional applications of the IT sphere at the company, enabling strong opportunities for progression in your career. A fantastic opportunity to join a growing company in the midst of a highly successful period in their history! If you are interested in the role listed above and would like more information, please reach out to Joshua Whitton - Talent Acquisition Specialist on or via email at
04/11/2021
Full time
Your Company: An exciting opportunity has arisen with an FMCG company with a strong presence across Berkshire and Surrey for an Application Support Analyst, to be based out of their office near Bracknell. Network Professional have partnered with this excellent company previously, and due to continued success across the last 18 months, the business continues to grow. The acquisition of an Application Support Analyst, to join a growing IT team, will enable business applications to function smoothly and coherently, improving the planning, reporting and Information Management process. This position is available on both a permanent and Fixed Term Contract basis for strong Application Analysts looking to develop their career. Your Role & Responsibilities: * Ensuring all business platforms are running correctly and processes are followed and understanding the current setup of various business platforms and how they connect/integrate * Managing helpdesk ticket queries and requests related to the business platforms, including the reporting systems, as well as change requests and development requests throughout application's lifecycle * Troubleshooting any issues from the existing day to day activities and looking for improvements and automation in order to increase the quality of the data output and reduce overheads * Driving design, planning, testing and rollout of any new business applications and systems the business may agree upon * Supporting daily running of the reports by troubleshooting issues and managing communication with 3rd parties to ensure prompt resolution * Communicating regularly with key stakeholders to ensure that reports are functional, accurate and accessible * Answering IT related issues and providing high quality customer service across the company What you will need to Apply: For this position, applicants should have prior experience within an Application Support role, demonstrating excellent analytical skills, capable of improving current business processes. Applicants should be proficient with SQL and Microsoft Excel to an advanced level, and ideally have exposure to Qlick or Power BI. Candidates should be excellent communicators at all levels, and have strong organisational & documenting skills to ensure applications are predictable and reliable. Applicants should also be great problem-solvers, able to analyse and improve business processes through innovative thinking and in-depth analysis of current business applications that are in use. What you will get in Return: This position is open to applicants on both a permanent and fixed-term contract basis, with the opportunity to join a diverse, talented and highly charismatic team of professionals who are passionate about what they do. A base salary in excess of £40,000 is on offer on a permanent basis, with additional benefits such as discretionary company bonus, 25 days holiday, and free parking covered. You will also be eligible for training and development within additional applications of the IT sphere at the company, enabling strong opportunities for progression in your career. A fantastic opportunity to join a growing company in the midst of a highly successful period in their history! If you are interested in the role listed above and would like more information, please reach out to Joshua Whitton - Talent Acquisition Specialist on or via email at
QA Test Engineer (Automation JavaScript / Python) *Hybrid WfH*. Are you a skilled QA Test Engineer with both manual and automation experience? You could be progressing your career at a growing software house that produce a HR management SaaS product used by a large client base of SMEs. As a QA Test Engineer you will write and maintain comprehensive test cases to ensure the quality of SaaS web based applications and APIs, collaborating within an Agile software development environment. You will also be instrumental in driving the transition to more use of test automation; establishing and setting up test automation frameworks and best practice. You'll join colleagues in beautiful offices in the Bracknell area for two days a week with the rest of the time work from home if desired (there is free paring at the office). Requirements: *You have strong software / web testing experience - using both manual and automation techniques *You're able to use JavaScript or Python to create test frameworks *You have a good knowledge of modern test automation tools and are able to make recommendations on the best tool for the job *You're collaborative with great communication skills As a QA Test Engineer you will earn a competitive salary (to £45k) plus benefits. Apply now or call to find out more about this QA Test Engineer (Automation JavaScript / Python) opportunity.
04/11/2021
Full time
QA Test Engineer (Automation JavaScript / Python) *Hybrid WfH*. Are you a skilled QA Test Engineer with both manual and automation experience? You could be progressing your career at a growing software house that produce a HR management SaaS product used by a large client base of SMEs. As a QA Test Engineer you will write and maintain comprehensive test cases to ensure the quality of SaaS web based applications and APIs, collaborating within an Agile software development environment. You will also be instrumental in driving the transition to more use of test automation; establishing and setting up test automation frameworks and best practice. You'll join colleagues in beautiful offices in the Bracknell area for two days a week with the rest of the time work from home if desired (there is free paring at the office). Requirements: *You have strong software / web testing experience - using both manual and automation techniques *You're able to use JavaScript or Python to create test frameworks *You have a good knowledge of modern test automation tools and are able to make recommendations on the best tool for the job *You're collaborative with great communication skills As a QA Test Engineer you will earn a competitive salary (to £45k) plus benefits. Apply now or call to find out more about this QA Test Engineer (Automation JavaScript / Python) opportunity.
Leading medical research business based in Bracknell. Job Description The Data Protection Officer will be based in Bracknell reporting into the CEO. A leadership role supporting and leading on all areas of privacy compliance: - implementing framework - reviewing policies - working with internal stakeholders to train and develop the framework The Successful Applicant The ideal Data Protection Officer will be an experienced privacy professional looking for a senior position where they can lead autonomously on the privacy compliance.Healthcare/Pharmaceutical/Medical experience is not a requisite but would be an advantage. What's on Offer Excellent package. Contact Samantha McGawley Quote job ref JN-102716 Phone number
04/11/2021
Full time
Leading medical research business based in Bracknell. Job Description The Data Protection Officer will be based in Bracknell reporting into the CEO. A leadership role supporting and leading on all areas of privacy compliance: - implementing framework - reviewing policies - working with internal stakeholders to train and develop the framework The Successful Applicant The ideal Data Protection Officer will be an experienced privacy professional looking for a senior position where they can lead autonomously on the privacy compliance.Healthcare/Pharmaceutical/Medical experience is not a requisite but would be an advantage. What's on Offer Excellent package. Contact Samantha McGawley Quote job ref JN-102716 Phone number
Web Developer - Bracknell - up to £60k DOE Hybrid - mix of office/home This award winning global organisation based in the heart of Berkshire are currently adding to their applications engineering department and are looking for a Web Developer to integrate web-based applications into their platform for customers, from design, development, testing, deploying and maintaining up -to-date applicat...... click apply for full job details
01/10/2021
Full time
Web Developer - Bracknell - up to £60k DOE Hybrid - mix of office/home This award winning global organisation based in the heart of Berkshire are currently adding to their applications engineering department and are looking for a Web Developer to integrate web-based applications into their platform for customers, from design, development, testing, deploying and maintaining up -to-date applicat...... click apply for full job details
"Project manager" agile prince software cloud Customer Project Manager for a major Cloud solutions provider Up to £60k base plus benefits Bracknell ***********NOTE FOR APPLICANTS*********** ALL APPLICANTS MUST HOLD A DEGREE FROM A UK UNIVERSITY What the Role Is For A brief description of the main purpose of the role Manages generally small to medium sized projects in accordance with the Company's project methodology and to a high level of customer satisfaction. Assists in the sales process as required, and then brings customer orders to a live status balancing the need for a speedy, cost-effective and customer-oriented delivery experience. What Success Looks Like The key deliverables, critical for effective performance e.g. customer satisfaction, and a brief description of why it is important Project plans: it is critical that projects are effectively planned, monitored and managed on an on-going basis so they can be delivered to agreed timescales, budgets and the highest possible quality. Customer satisfaction: strong relationships with internal and external customers will be critical to success in this role. Anticipating customer needs, the jobholder will use creative thinking to help some of the world's biggest organisations to solve highly complex technological and operational issues. Project and business leadership: the jobholder must influence and motivate individuals and teams within the Company to prioritise and complete actions to successfully deliver all projects. Key Responsibilities 3-5 major areas of responsibility with a brief description of the expected activities Project Delivery Initiate projects in accordance with any project management methodology in force from time to time and establish the appropriate level of project documentation and control for the project being managed. Ensure projects are delivered within tolerance: time to project completion date, cost and quality. Ensure that all project documentation is maintained to a high standard and that all project deliverables meet the customer's expectations of performance and quality. Establish an appropriate test plan according to customer requirements. Manage virtual project teams as required. Customer Relationship Management Establish a single point of contact for the customer for the duration of the project and agree escalation paths for all stakeholders. Manage customer communications during the project life cycle ensuring a high level of customer satisfaction and ensuring regular contact between virtual teams across the Company. Sales/Finance Support Contribute to bids and tenders and provide project management input to presales support activities, including documentation and customer presentations. Manage project costs, ensuring that sales margins are maintained and all additional costs are tracked and recovered where possible. Generate accurate forecasts for in-house planning and budgeting purposes as requested. Understand and maintain financial control throughout the full project lifecycles, delivering against an agreed project revenue plan. Agree billing plans for customers alongside account management and billing teams. Process Management and Improvement Ensure projects have met key milestones before they progress to subsequent delivery stages. Implement appropriate project controls at the initial project initiation stage including any risk, issue logs or change control methods as per internal processes. Ensure internal systems and reporting tools are maintained to reflect the current state of a project. Undertake project debriefs to identify, review and propose improvements that you, the project management team, the wider business and customers will benefit from. "Project manager" agile prince software cloud "Project manager" agile prince software cloud "Project manager" agile prince software cloud "Project manager" agile prince software cloud
14/09/2021
Full time
"Project manager" agile prince software cloud Customer Project Manager for a major Cloud solutions provider Up to £60k base plus benefits Bracknell ***********NOTE FOR APPLICANTS*********** ALL APPLICANTS MUST HOLD A DEGREE FROM A UK UNIVERSITY What the Role Is For A brief description of the main purpose of the role Manages generally small to medium sized projects in accordance with the Company's project methodology and to a high level of customer satisfaction. Assists in the sales process as required, and then brings customer orders to a live status balancing the need for a speedy, cost-effective and customer-oriented delivery experience. What Success Looks Like The key deliverables, critical for effective performance e.g. customer satisfaction, and a brief description of why it is important Project plans: it is critical that projects are effectively planned, monitored and managed on an on-going basis so they can be delivered to agreed timescales, budgets and the highest possible quality. Customer satisfaction: strong relationships with internal and external customers will be critical to success in this role. Anticipating customer needs, the jobholder will use creative thinking to help some of the world's biggest organisations to solve highly complex technological and operational issues. Project and business leadership: the jobholder must influence and motivate individuals and teams within the Company to prioritise and complete actions to successfully deliver all projects. Key Responsibilities 3-5 major areas of responsibility with a brief description of the expected activities Project Delivery Initiate projects in accordance with any project management methodology in force from time to time and establish the appropriate level of project documentation and control for the project being managed. Ensure projects are delivered within tolerance: time to project completion date, cost and quality. Ensure that all project documentation is maintained to a high standard and that all project deliverables meet the customer's expectations of performance and quality. Establish an appropriate test plan according to customer requirements. Manage virtual project teams as required. Customer Relationship Management Establish a single point of contact for the customer for the duration of the project and agree escalation paths for all stakeholders. Manage customer communications during the project life cycle ensuring a high level of customer satisfaction and ensuring regular contact between virtual teams across the Company. Sales/Finance Support Contribute to bids and tenders and provide project management input to presales support activities, including documentation and customer presentations. Manage project costs, ensuring that sales margins are maintained and all additional costs are tracked and recovered where possible. Generate accurate forecasts for in-house planning and budgeting purposes as requested. Understand and maintain financial control throughout the full project lifecycles, delivering against an agreed project revenue plan. Agree billing plans for customers alongside account management and billing teams. Process Management and Improvement Ensure projects have met key milestones before they progress to subsequent delivery stages. Implement appropriate project controls at the initial project initiation stage including any risk, issue logs or change control methods as per internal processes. Ensure internal systems and reporting tools are maintained to reflect the current state of a project. Undertake project debriefs to identify, review and propose improvements that you, the project management team, the wider business and customers will benefit from. "Project manager" agile prince software cloud "Project manager" agile prince software cloud "Project manager" agile prince software cloud "Project manager" agile prince software cloud
Senior Project Manager // Bracknell // £70,000 + Great bens My client has been providing the best customer service and cutting-edge technology to their customers for over 250 years, and they are growing. As a result of their continued success, they are looking to appoint a seasoned Senior Project Manager to undertake the shaping and delivery of large and complex projects and product teams within the Group-wide business change portfolio. Who is my client? A leading international provider of classification, compliance, and consultancy services to aquatic and offshore industries, helping clients design, construct and operate their assets to the highest levels of safety and performance. Who is desired? The Agile Senior Project Manager/Delivery Lead will be an expert in both waterfall and agile project management methodologies and the application of in product-oriented DevOps environments and with specific focus on data related activities. This role is perfect for someone who is experienced in the core agile project management and Scrum Master skills, as well as proven and strong global experience in the scoping, planning, management, and implementation of data i.e., Data Strategy, Data Governance etc. It'd be great if you had: * Industry recognised Project Management, Agile and Scrum Master qualifications and experience in the application * Strong experience of Scrum and how to implement the practice, measure and improve and be able to run the ceremonies and product teams effectively * Strong Understanding of DevOps principles, Kanban and how to manage flow through, Work in Progress Limits and Just in Time Engineering Office Locations: Based in Bracknell Sound interesting? If so, please apply to hear more information!
10/09/2021
Full time
Senior Project Manager // Bracknell // £70,000 + Great bens My client has been providing the best customer service and cutting-edge technology to their customers for over 250 years, and they are growing. As a result of their continued success, they are looking to appoint a seasoned Senior Project Manager to undertake the shaping and delivery of large and complex projects and product teams within the Group-wide business change portfolio. Who is my client? A leading international provider of classification, compliance, and consultancy services to aquatic and offshore industries, helping clients design, construct and operate their assets to the highest levels of safety and performance. Who is desired? The Agile Senior Project Manager/Delivery Lead will be an expert in both waterfall and agile project management methodologies and the application of in product-oriented DevOps environments and with specific focus on data related activities. This role is perfect for someone who is experienced in the core agile project management and Scrum Master skills, as well as proven and strong global experience in the scoping, planning, management, and implementation of data i.e., Data Strategy, Data Governance etc. It'd be great if you had: * Industry recognised Project Management, Agile and Scrum Master qualifications and experience in the application * Strong experience of Scrum and how to implement the practice, measure and improve and be able to run the ceremonies and product teams effectively * Strong Understanding of DevOps principles, Kanban and how to manage flow through, Work in Progress Limits and Just in Time Engineering Office Locations: Based in Bracknell Sound interesting? If so, please apply to hear more information!
Are you an experienced Datacenter Hosting Engineer? Can you work within a dynamic customer environment? Do you want to collaborate and achieve together with committed people to provide High Performance compute support whilst leveraging Enterprise Tooling? We are looking for a Hosting Engineer with a proven track record, to join a team to support infrastructure for a well known supplier to multiple facets of British industry. The role base location will be based out of our customer's Bracknell office with occasional travel to a site Locations within greater London and the SE. Your role will support the infra and "HPC" i.e. the dedicated high-performance compute elements of the solution. Your experience Infrastructure Support the infra and "HPC" in the dedicated high-performance compute elements of the solution. Install OS, install SQL DB, configure WSFC (clustering), configure Always On Availability Domain Controllers with SED (self-encrypting disks) Install OS, promote to DC. Leverage Enterprise Tooling Monitoring & Alerting Service Desk and CMDB Service Automation Release & Software Client Access Secure Hosting Integration Team Center Management Rational Doors Management
09/09/2021
Full time
Are you an experienced Datacenter Hosting Engineer? Can you work within a dynamic customer environment? Do you want to collaborate and achieve together with committed people to provide High Performance compute support whilst leveraging Enterprise Tooling? We are looking for a Hosting Engineer with a proven track record, to join a team to support infrastructure for a well known supplier to multiple facets of British industry. The role base location will be based out of our customer's Bracknell office with occasional travel to a site Locations within greater London and the SE. Your role will support the infra and "HPC" i.e. the dedicated high-performance compute elements of the solution. Your experience Infrastructure Support the infra and "HPC" in the dedicated high-performance compute elements of the solution. Install OS, install SQL DB, configure WSFC (clustering), configure Always On Availability Domain Controllers with SED (self-encrypting disks) Install OS, promote to DC. Leverage Enterprise Tooling Monitoring & Alerting Service Desk and CMDB Service Automation Release & Software Client Access Secure Hosting Integration Team Center Management Rational Doors Management
Developer - C# .NET JavaScript Bracknell, Berkshire Developer C# .NET is needed for a leading organisation based in Bracknell, Berkshire who are looking to employ an experienced Web Developer C# .NET for the development of their core product and additional Web applications with knowledge of C#, .NET, MVC, JavaScript, HTML, CSS, jQuery, Web API, Azure The successful C#, .NET Web Developer will want to work for this client not just because it's a great opportunity but also because they will give you a wealth of benefits including: * Salary: £35,000 - £50,000 per annum DOE * 30 day's annual holiday * Pension Plan * Career Progression * Training * Flexible working from home In order to be the successful C# .NET Web Developer and have a chance to gain such an exciting opportunity you will ideally need to have the following: * Experience in developing web based applications * Good C# .NET * JavaScript * HTML5 & CSS * jQuery * Web API * Entity framework * Full software development lifecycle * Azure - nice to have * Excellent communication and relationship building skills This really is a fantastic opportunity for a C#, .NET Web Developer to make a difference and progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
09/09/2021
Full time
Developer - C# .NET JavaScript Bracknell, Berkshire Developer C# .NET is needed for a leading organisation based in Bracknell, Berkshire who are looking to employ an experienced Web Developer C# .NET for the development of their core product and additional Web applications with knowledge of C#, .NET, MVC, JavaScript, HTML, CSS, jQuery, Web API, Azure The successful C#, .NET Web Developer will want to work for this client not just because it's a great opportunity but also because they will give you a wealth of benefits including: * Salary: £35,000 - £50,000 per annum DOE * 30 day's annual holiday * Pension Plan * Career Progression * Training * Flexible working from home In order to be the successful C# .NET Web Developer and have a chance to gain such an exciting opportunity you will ideally need to have the following: * Experience in developing web based applications * Good C# .NET * JavaScript * HTML5 & CSS * jQuery * Web API * Entity framework * Full software development lifecycle * Azure - nice to have * Excellent communication and relationship building skills This really is a fantastic opportunity for a C#, .NET Web Developer to make a difference and progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Front-End Web Developer Exciting times ahead for this software solutions company who have just become part of a larger group of companies! Due to these growth plans, they need an experienced Front-End Developer to join their dynamic team. You will work on a range of projects at any one time, this could be a "greenfield" project or it could be adjustments of bug fixes to an existing feature. You will work as an expert Senior Front-End Developer with excellent skills in HTML and CSS, JavaScript and other related technologies Essential knowledge includes * Expert at HTML and CSS markup * Expert at modern Javascript development, as well as an ability to support older platforms * Using node-based package managers and build tools * Ability to convert designs and prototypes to production-ready markup * A good awareness of how your code interacts with APIs and our back-end systems * A creative flair, able to work with designers or UI/UX issues The following would be a great benefit * Experience with VueJS * Experience of server-side code, especially PHP * Experience of using Docker for local development environments
09/09/2021
Full time
Front-End Web Developer Exciting times ahead for this software solutions company who have just become part of a larger group of companies! Due to these growth plans, they need an experienced Front-End Developer to join their dynamic team. You will work on a range of projects at any one time, this could be a "greenfield" project or it could be adjustments of bug fixes to an existing feature. You will work as an expert Senior Front-End Developer with excellent skills in HTML and CSS, JavaScript and other related technologies Essential knowledge includes * Expert at HTML and CSS markup * Expert at modern Javascript development, as well as an ability to support older platforms * Using node-based package managers and build tools * Ability to convert designs and prototypes to production-ready markup * A good awareness of how your code interacts with APIs and our back-end systems * A creative flair, able to work with designers or UI/UX issues The following would be a great benefit * Experience with VueJS * Experience of server-side code, especially PHP * Experience of using Docker for local development environments
PHP Developer Exciting times ahead for this software solutions company who have just become part of a larger group of companies! Due to these growth plans, they need an experienced PHP Developer to join their dynamic team. You will work on a range of projects at any one time, this could be a "greenfield" project or it could be adding a feature to a current App You will work as an expert PHP coder, back-development specialist - PHP, Composter ecosystem. Laravel, Git and GitHub, CCSS, HTML and similar Your experience: You will be a very strong back-end developer who takes pride in their code's readability, consistency, documentation and tests Essential knowledge includes: * Expert PHP coder * Using the Composer ecosystem * Database design and maintenance, particularly MySQL * At least some experience with the Laravel framework * Using Git and GitHub for collaborative development * Broad understanding of HTML, CSS and JavaScript The following would be a great benefit: * Developing in Docker environments on a Mac * Laravel package development * API and/or GraphQL development * JavaScript development, especially VueJs or working with streaming video * Working with AWS infrastructure * Experience of using Docker for local development environments
09/09/2021
Full time
PHP Developer Exciting times ahead for this software solutions company who have just become part of a larger group of companies! Due to these growth plans, they need an experienced PHP Developer to join their dynamic team. You will work on a range of projects at any one time, this could be a "greenfield" project or it could be adding a feature to a current App You will work as an expert PHP coder, back-development specialist - PHP, Composter ecosystem. Laravel, Git and GitHub, CCSS, HTML and similar Your experience: You will be a very strong back-end developer who takes pride in their code's readability, consistency, documentation and tests Essential knowledge includes: * Expert PHP coder * Using the Composer ecosystem * Database design and maintenance, particularly MySQL * At least some experience with the Laravel framework * Using Git and GitHub for collaborative development * Broad understanding of HTML, CSS and JavaScript The following would be a great benefit: * Developing in Docker environments on a Mac * Laravel package development * API and/or GraphQL development * JavaScript development, especially VueJs or working with streaming video * Working with AWS infrastructure * Experience of using Docker for local development environments
SERVICENOW LEAD APPLICATION DEVELOPERUK based- Flexibility to be based out of any of our UK offices and option to work from home Are you enthusiastic, flexible, innovative, a team player and care about delivering successful outcomes for customers and the company? Do you want to collaborate and achieve together in the development of ServiceNow services, applications and modules on customer projects?...... click apply for full job details
17/03/2021
Full time
SERVICENOW LEAD APPLICATION DEVELOPERUK based- Flexibility to be based out of any of our UK offices and option to work from home Are you enthusiastic, flexible, innovative, a team player and care about delivering successful outcomes for customers and the company? Do you want to collaborate and achieve together in the development of ServiceNow services, applications and modules on customer projects?...... click apply for full job details
The Practice Delivery Manager will be responsible and accountable for managing a team of IT architects at varying levels inclusive of all aspects of onboarding, work allocation, performance management, learning and development, and resource optimisation. The role holder will ensure the team are appropriately equipped and skilled to deliver a consistently excellent level of service to customers Main...... click apply for full job details
17/03/2021
Full time
The Practice Delivery Manager will be responsible and accountable for managing a team of IT architects at varying levels inclusive of all aspects of onboarding, work allocation, performance management, learning and development, and resource optimisation. The role holder will ensure the team are appropriately equipped and skilled to deliver a consistently excellent level of service to customers Main...... click apply for full job details
Mid C# developer - Full Stack, C#, .Net Core, Angular, Azure stack, part remote To work for a digital logistics company based in Berkshire. You will be working on developing a brand-new suite of greenfield projects written in C#, Angular 9, .net Core and the full Azure stack. This role would suit a junior C# developer who is looking to work with the latest ...... click apply for full job details
17/03/2021
Full time
Mid C# developer - Full Stack, C#, .Net Core, Angular, Azure stack, part remote To work for a digital logistics company based in Berkshire. You will be working on developing a brand-new suite of greenfield projects written in C#, Angular 9, .net Core and the full Azure stack. This role would suit a junior C# developer who is looking to work with the latest ...... click apply for full job details
Retail UX Writer Inside IR35 REMOTE My client are seeking a UX Writer with experience in the Retail industry, to become apart of the Self Serve team. As the UX Writer you will be tasked with improving customer services online by providing customers with tools and experiences to manage orders and get answers quickly...... click apply for full job details
17/03/2021
Contractor
Retail UX Writer Inside IR35 REMOTE My client are seeking a UX Writer with experience in the Retail industry, to become apart of the Self Serve team. As the UX Writer you will be tasked with improving customer services online by providing customers with tools and experiences to manage orders and get answers quickly...... click apply for full job details
2nd Line Software Distribution Technician – SC Cleared
Bracknell
A 2nd line Software Distribution Technician is required to provide technical support for the Software Delivery (Radia) solution – this will be as part of a larger team.
Responsibilities:
* Operate the HP Radia Distribution process
* Manage software downloads to UADs and Servers
* Be involved in planning and co-ordinating major application rollouts and baselines
* Investigate reported failures for delivery in liaison with 3rd line technical support ensuring disruption is kept to a minimum
* Provide support to data centres and tier3 servers in Live environment
* Distribute and maintain Anti-Virus solution to all devices (servers and uads) at the technical infrastructure boundaries and gateway
* Release management to understand future product releases.
Mandatory Skills Required:
* Windows 2000 / Windows 2003
* Anti-Virus Solutions - preferably McAfee
Desirable Skills Required:
* Sanctuary knowledge
* Knowledge of Software Deployment Tools (Radia/SMS)
* Troubleshooting skills
* HP Radia
* Writing process documents and Work Instructions
Due to the secure nature of this role the successful candidate will require SC Clearance prior to starting and also be willing to undergo DV Clearance.
Project People is acting as an Employment Business in relation to this vacancy
29/10/2018
2nd Line Software Distribution Technician – SC Cleared
Bracknell
A 2nd line Software Distribution Technician is required to provide technical support for the Software Delivery (Radia) solution – this will be as part of a larger team.
Responsibilities:
* Operate the HP Radia Distribution process
* Manage software downloads to UADs and Servers
* Be involved in planning and co-ordinating major application rollouts and baselines
* Investigate reported failures for delivery in liaison with 3rd line technical support ensuring disruption is kept to a minimum
* Provide support to data centres and tier3 servers in Live environment
* Distribute and maintain Anti-Virus solution to all devices (servers and uads) at the technical infrastructure boundaries and gateway
* Release management to understand future product releases.
Mandatory Skills Required:
* Windows 2000 / Windows 2003
* Anti-Virus Solutions - preferably McAfee
Desirable Skills Required:
* Sanctuary knowledge
* Knowledge of Software Deployment Tools (Radia/SMS)
* Troubleshooting skills
* HP Radia
* Writing process documents and Work Instructions
Due to the secure nature of this role the successful candidate will require SC Clearance prior to starting and also be willing to undergo DV Clearance.
Project People is acting as an Employment Business in relation to this vacancy
Our client is a highly successful and innovative Global Software company looking to add to its growing UK based Technical Support team with experienced support professionals. We are looking for dynamic Customer Support Engineers with exceptional focus on quality customer support. The role will be to supply support to their large customer and partner base resolving issues by utilizing widely available resources, teams and own skill and experience. The ideal candidate will have 1-2 years in a similar role, as well as proven exceptional external customer facing experience.
You will be working within a regional support team that bases a major part of the Company's global support organisation. Resolving customer and partner technical issues to a high standard of customer success, adhering to response time SLAs and escalating into global teams if required. Your daily duties will be varied across the latest technologies
Skills required
* Ensure the highest level of support available from Company to customers and partners within the EMEA region
* Maintain a high level of customer satisfaction, measured on a regular basis
* Create and maintain knowledgebase articles/videos/community threads to address customer questions and issues ahead of support service involvement
* Excellent interpersonal and communications skills.
* Excellent time management, decision making, prioritization and organization skills.
* Team player. Promotes a spirit of cooperation and teamwork.
* Welcomes challenging environments to apply specialist skills, maintaining customer confidence.
* Projects a positive and professional image, via all means of interaction, remote and face-to-face.
* Proven technical diagnostic and problem-solving skills.
* Good knowledge of ITIL framework
* Knowledge of SQL roles and environments.
* Eager to learn new skills and technologies.
* Desire and ability to travel to Company Headquarters in Stockholm from time to time
* Good knowledge and experience of working with Windows Server (AD, IIS / Web Services) and Desktop environments.
Nice to have
* Supporting SQL based technologies/software within a 1st line context
* Supporting UNIX/Linux based technologies/software within a 1st line context
* Knowledge of IIS
The successful candidate must be willing and able to work in a busy, dynamic environment. They must be able to work as part of both local and global teams to deliver customer excellence and success. The ideal candidate must be attention focused and hold a high degree of accountability to help build and protect the strong Company brand image.
The Company offers:
The chance for you to accelerate your career and succeed in an environment where you will have the possibility to make a daily impact. Every day you will get to work alongside helpful and down-to-earth colleagues who are dedicated and ambitious. They fully recognize that it is their employees that make the Company a success and the global leader in the development and delivery of dedicated SAM solutions. If you are the right person for the role you will be offered exciting and developing assignments and will get to be part of a fantastic journey
29/10/2018
Our client is a highly successful and innovative Global Software company looking to add to its growing UK based Technical Support team with experienced support professionals. We are looking for dynamic Customer Support Engineers with exceptional focus on quality customer support. The role will be to supply support to their large customer and partner base resolving issues by utilizing widely available resources, teams and own skill and experience. The ideal candidate will have 1-2 years in a similar role, as well as proven exceptional external customer facing experience.
You will be working within a regional support team that bases a major part of the Company's global support organisation. Resolving customer and partner technical issues to a high standard of customer success, adhering to response time SLAs and escalating into global teams if required. Your daily duties will be varied across the latest technologies
Skills required
* Ensure the highest level of support available from Company to customers and partners within the EMEA region
* Maintain a high level of customer satisfaction, measured on a regular basis
* Create and maintain knowledgebase articles/videos/community threads to address customer questions and issues ahead of support service involvement
* Excellent interpersonal and communications skills.
* Excellent time management, decision making, prioritization and organization skills.
* Team player. Promotes a spirit of cooperation and teamwork.
* Welcomes challenging environments to apply specialist skills, maintaining customer confidence.
* Projects a positive and professional image, via all means of interaction, remote and face-to-face.
* Proven technical diagnostic and problem-solving skills.
* Good knowledge of ITIL framework
* Knowledge of SQL roles and environments.
* Eager to learn new skills and technologies.
* Desire and ability to travel to Company Headquarters in Stockholm from time to time
* Good knowledge and experience of working with Windows Server (AD, IIS / Web Services) and Desktop environments.
Nice to have
* Supporting SQL based technologies/software within a 1st line context
* Supporting UNIX/Linux based technologies/software within a 1st line context
* Knowledge of IIS
The successful candidate must be willing and able to work in a busy, dynamic environment. They must be able to work as part of both local and global teams to deliver customer excellence and success. The ideal candidate must be attention focused and hold a high degree of accountability to help build and protect the strong Company brand image.
The Company offers:
The chance for you to accelerate your career and succeed in an environment where you will have the possibility to make a daily impact. Every day you will get to work alongside helpful and down-to-earth colleagues who are dedicated and ambitious. They fully recognize that it is their employees that make the Company a success and the global leader in the development and delivery of dedicated SAM solutions. If you are the right person for the role you will be offered exciting and developing assignments and will get to be part of a fantastic journey