Office Angels are currently recruiting for a Data Analyst, for our client based in Bracknell, on a temporary basis. The Role: Data Analyst Hours: 9am - 5:30pm Hourly rate: 15.38ph Responsibilities: Assist the regional marketing manager to analyse sales performance, market data, and customer insights to support decision making. Provide forecasting support, including demand analysis and trend tracking. Monitor competitor activity and market trends to support category planning. Assist with the creation of trade marketing materials & presentations. Coordinate marketing assets, product information, and content with internal teams and external partners. Ideal Candidate: Intermediate to Advanced excel skills Comfortable working with data, extracting insights, and presenting findings Comfortable using dashboards Excellent attention to detail Comfortable multi tasking Detail orientated Good communication skills Team player Able to work in a fast-paced environment Whilst working via Office Angels you'll receive: Weekly pay! Up to 28 days annual leave! BOOST benefits portal with shopping discounts and utilities/restaurant/cinema vouchers! If you are interested in this position, please contact Laura Merik on (phone number removed) or email (url removed) Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
09/03/2026
Seasonal
Office Angels are currently recruiting for a Data Analyst, for our client based in Bracknell, on a temporary basis. The Role: Data Analyst Hours: 9am - 5:30pm Hourly rate: 15.38ph Responsibilities: Assist the regional marketing manager to analyse sales performance, market data, and customer insights to support decision making. Provide forecasting support, including demand analysis and trend tracking. Monitor competitor activity and market trends to support category planning. Assist with the creation of trade marketing materials & presentations. Coordinate marketing assets, product information, and content with internal teams and external partners. Ideal Candidate: Intermediate to Advanced excel skills Comfortable working with data, extracting insights, and presenting findings Comfortable using dashboards Excellent attention to detail Comfortable multi tasking Detail orientated Good communication skills Team player Able to work in a fast-paced environment Whilst working via Office Angels you'll receive: Weekly pay! Up to 28 days annual leave! BOOST benefits portal with shopping discounts and utilities/restaurant/cinema vouchers! If you are interested in this position, please contact Laura Merik on (phone number removed) or email (url removed) Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Global Circuit Specialist Rate - £42.50 (an hour) Location - Bracknell (Hybrid) Duration - 12 months initially Ir35 - Inside (Must use an umbrella company) Position Overview A Global Circuit Infrastructure Manager is responsible for overseeing the company's international network circuit portfolio, ensuring optimal connectivity, cost efficiency, and service delivery across all global locations. This role focuses on strategic circuit management, vendor relationships, and continuous service improvement across multiple regions. Key Responsibilities Global Circuit Management Support global circuit strategy across EMEA, APAC, and Americas regions Manage complex circuit portfolios including MPLS, SD-WAN, Internet, and point-to-point services Lead circuit transformation initiatives and technology refreshes Oversee circuit migrations and upgrades across international locations Maintain comprehensive global circuit inventory and documentation Implement standardized processes for circuit life cycle management Vendor Management Manage relationships with global telecommunications providers Support negotiations for international circuit contracts and service agreements Coordinate with regional vendors for new installations and service changes Work with procurement on cost optimization initiatives across the global circuit portfolio Ensure compliance with service level agreements (SLAs) Work with the Finance team to review and validate global circuit billing Delivery & Service Operations Coordinate with technical teams for service implementations Manage service request workflows Track and report on service delivery metrics Oversee circuit change management processes Support project coordination and management overflow for the IT Networks portfolio Coordinate circuit service testing and acceptance Maintain circuit service documentation and records Facilitate circuit issue resolution between vendors and technical teams Strategic Planning Develop long-term circuit infrastructure roadmaps Identify opportunities for network optimization and cost reduction Analyze market trends and new technologies Provide recommendations for circuit architecture improvements Create and maintain circuit standards and procedures Regular reporting on global circuit metrics and KPIs Required Skills & Experience 5+ years experience in telecommunications or network infrastructure Experience managing circuit portfolios Knowledge of telecommunications regulations in key markets Vendor management and negotiation skills Knowledge of circuit types, capacities, and technologies Strong analytical and problem-solving abilities Experience with circuit inventory management systems Technical coordination or project management experience Technical Knowledge MPLS, SD-WAN, and Internet circuit technologies Global telecommunications landscape Network architecture and design principles Circuit monitoring and management tools Bandwidth management and optimization Network security and compliance requirements Preferred Qualifications Telecommunications or networking certifications ITIL certification Experience with major global telecom providers Multi-lingual capabilities Background in network engineering Experience with cloud connectivity solutions
09/03/2026
Contractor
Global Circuit Specialist Rate - £42.50 (an hour) Location - Bracknell (Hybrid) Duration - 12 months initially Ir35 - Inside (Must use an umbrella company) Position Overview A Global Circuit Infrastructure Manager is responsible for overseeing the company's international network circuit portfolio, ensuring optimal connectivity, cost efficiency, and service delivery across all global locations. This role focuses on strategic circuit management, vendor relationships, and continuous service improvement across multiple regions. Key Responsibilities Global Circuit Management Support global circuit strategy across EMEA, APAC, and Americas regions Manage complex circuit portfolios including MPLS, SD-WAN, Internet, and point-to-point services Lead circuit transformation initiatives and technology refreshes Oversee circuit migrations and upgrades across international locations Maintain comprehensive global circuit inventory and documentation Implement standardized processes for circuit life cycle management Vendor Management Manage relationships with global telecommunications providers Support negotiations for international circuit contracts and service agreements Coordinate with regional vendors for new installations and service changes Work with procurement on cost optimization initiatives across the global circuit portfolio Ensure compliance with service level agreements (SLAs) Work with the Finance team to review and validate global circuit billing Delivery & Service Operations Coordinate with technical teams for service implementations Manage service request workflows Track and report on service delivery metrics Oversee circuit change management processes Support project coordination and management overflow for the IT Networks portfolio Coordinate circuit service testing and acceptance Maintain circuit service documentation and records Facilitate circuit issue resolution between vendors and technical teams Strategic Planning Develop long-term circuit infrastructure roadmaps Identify opportunities for network optimization and cost reduction Analyze market trends and new technologies Provide recommendations for circuit architecture improvements Create and maintain circuit standards and procedures Regular reporting on global circuit metrics and KPIs Required Skills & Experience 5+ years experience in telecommunications or network infrastructure Experience managing circuit portfolios Knowledge of telecommunications regulations in key markets Vendor management and negotiation skills Knowledge of circuit types, capacities, and technologies Strong analytical and problem-solving abilities Experience with circuit inventory management systems Technical coordination or project management experience Technical Knowledge MPLS, SD-WAN, and Internet circuit technologies Global telecommunications landscape Network architecture and design principles Circuit monitoring and management tools Bandwidth management and optimization Network security and compliance requirements Preferred Qualifications Telecommunications or networking certifications ITIL certification Experience with major global telecom providers Multi-lingual capabilities Background in network engineering Experience with cloud connectivity solutions
We believe in better . And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Sky are developing a cutting-edge AI Operations platform that supports large-scale streaming, content delivery, and live services across the Sky and NBCUniversal ecosystems. We are looking for a Senior Engineer who is passionate about comples systems and the advancement toward AI-assisted operations. This Senior Software Engineer position within AI Operations focuses on designing, building, and maintaining complex systems that enable alert ingestion, correlation, automation, and operational intelligence at scale. The role is hands-on and deeply technical, offering opportunities to influence platform architecture, contribute to AI-adjacent projects, and shape the application of intelligent automation across intricate operational environments. We utilize a range of technologies to achieve these goals, including machine learning, data engineering, AI, and GENAI for supporting GST. What you'll do Work as a full-stack software engineer, coding, developing, and testing applications using Golang and Python, across service, API, and automation layers Lead the strategic development and implementation of the AI Operations platform, driving AI-enabled software solutions for alert ingestion, correlation, automation, and operational workflows Design, build, and operate software and automated testing frameworks on AWS, including unit tests, integration tests, API tests, and environment-based validation Document and maintain every aspect of applications and software, including design specifications, configuration, deployment processes, and troubleshooting runbooks Train, mentor, and oversee development team members through code reviews, design walkthroughs, and technical guidance Locate and direct solutions for critical challenges involving software and hardware interfaces, performance bottlenecks, and reliability issues Deliver full-stack software development using continuous improvement techniques and automation, identifying root causes and resolving issues within distributed software systems Develop strong cross-functional relationships with leaders, product owners, engineers, programmers, and QA, contributing to planning, delivery, and operational support. What you'll bring Hands-on experience developing infrastructure-as-code ( IaC ) solutions in a data or platform engineering role, and working with Application Performance Management for monitoring, diagnostics, and performance analysis Proficie ncy in programming languages such as Golang and Python Proven expertise in building and scaling automated testing ecosystems on AWS , with the ability to design comprehensive test suites-including unit, integration, and API testing Hands-on experience working with algorithms and artificial intelligence, applied within software platforms or automation workflows Strong knowledge of REST APIs, i ncluding API design, versioning, and integration, with experience using low-code / no-code automation platforms Experience working with MongoDB and Postgres, including data modelling, query optimization, and operational support Proven experience creating and maintaining technical documentation, including design specifications, configuration guides, deployment processes, and troubleshooting documentation Experience maintaining architecture artifacts such as sequence diagrams and software specification diagrams to support system understanding and change management Ability to lead and introduce innovative design concepts, influencing development strategies, patterns, and engineering techniques Proven ability to provide technical solutions, troubleshoot engineering automation issues, and stay current with emerging software technologies to design features that complement the platform Team overview You'll join a globally distributed engineering team working across Sky and NBCUniversal platforms, supporting services used by millions of customers worldwide. The team operates at the intersection of software engineering, platform reliability, and AI-assisted operations. We build systems that help engineering and operations teams detect issues earlier, respond faster, and continuously improve platform resilience and operational outcomes. Collaboration across regions, disciplines, and time zones is a core part of how we work. Global Streaming Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose . You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Leeds is home to two Sky offices; our contact centre and digital tech hub at Whitehall, and our Central Square customer sales centre right at the heart of the city. Our modern spaces, with subsidised cafes and dedicated break-out spaces, provide a balance for our hybrid working teams. Need a break? You can blow off steam over a game of pool or table tennis, or stay fit with local gym discounts We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if , how far, and what next . But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
09/03/2026
Full time
We believe in better . And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Sky are developing a cutting-edge AI Operations platform that supports large-scale streaming, content delivery, and live services across the Sky and NBCUniversal ecosystems. We are looking for a Senior Engineer who is passionate about comples systems and the advancement toward AI-assisted operations. This Senior Software Engineer position within AI Operations focuses on designing, building, and maintaining complex systems that enable alert ingestion, correlation, automation, and operational intelligence at scale. The role is hands-on and deeply technical, offering opportunities to influence platform architecture, contribute to AI-adjacent projects, and shape the application of intelligent automation across intricate operational environments. We utilize a range of technologies to achieve these goals, including machine learning, data engineering, AI, and GENAI for supporting GST. What you'll do Work as a full-stack software engineer, coding, developing, and testing applications using Golang and Python, across service, API, and automation layers Lead the strategic development and implementation of the AI Operations platform, driving AI-enabled software solutions for alert ingestion, correlation, automation, and operational workflows Design, build, and operate software and automated testing frameworks on AWS, including unit tests, integration tests, API tests, and environment-based validation Document and maintain every aspect of applications and software, including design specifications, configuration, deployment processes, and troubleshooting runbooks Train, mentor, and oversee development team members through code reviews, design walkthroughs, and technical guidance Locate and direct solutions for critical challenges involving software and hardware interfaces, performance bottlenecks, and reliability issues Deliver full-stack software development using continuous improvement techniques and automation, identifying root causes and resolving issues within distributed software systems Develop strong cross-functional relationships with leaders, product owners, engineers, programmers, and QA, contributing to planning, delivery, and operational support. What you'll bring Hands-on experience developing infrastructure-as-code ( IaC ) solutions in a data or platform engineering role, and working with Application Performance Management for monitoring, diagnostics, and performance analysis Proficie ncy in programming languages such as Golang and Python Proven expertise in building and scaling automated testing ecosystems on AWS , with the ability to design comprehensive test suites-including unit, integration, and API testing Hands-on experience working with algorithms and artificial intelligence, applied within software platforms or automation workflows Strong knowledge of REST APIs, i ncluding API design, versioning, and integration, with experience using low-code / no-code automation platforms Experience working with MongoDB and Postgres, including data modelling, query optimization, and operational support Proven experience creating and maintaining technical documentation, including design specifications, configuration guides, deployment processes, and troubleshooting documentation Experience maintaining architecture artifacts such as sequence diagrams and software specification diagrams to support system understanding and change management Ability to lead and introduce innovative design concepts, influencing development strategies, patterns, and engineering techniques Proven ability to provide technical solutions, troubleshoot engineering automation issues, and stay current with emerging software technologies to design features that complement the platform Team overview You'll join a globally distributed engineering team working across Sky and NBCUniversal platforms, supporting services used by millions of customers worldwide. The team operates at the intersection of software engineering, platform reliability, and AI-assisted operations. We build systems that help engineering and operations teams detect issues earlier, respond faster, and continuously improve platform resilience and operational outcomes. Collaboration across regions, disciplines, and time zones is a core part of how we work. Global Streaming Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose . You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Leeds is home to two Sky offices; our contact centre and digital tech hub at Whitehall, and our Central Square customer sales centre right at the heart of the city. Our modern spaces, with subsidised cafes and dedicated break-out spaces, provide a balance for our hybrid working teams. Need a break? You can blow off steam over a game of pool or table tennis, or stay fit with local gym discounts We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if , how far, and what next . But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better . And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Sky are developing a cutting-edge AI Operations platform that supports large-scale streaming, content delivery, and live services across the Sky and NBCUniversal ecosystems. We are looking for a Senior Engineer who is passionate about comples systems and the advancement toward AI-assisted operations. This Senior Software Engineer position within AI Operations focuses on designing, building, and maintaining complex systems that enable alert ingestion, correlation, automation, and operational intelligence at scale. The role is hands-on and deeply technical, offering opportunities to influence platform architecture, contribute to AI-adjacent projects, and shape the application of intelligent automation across intricate operational environments. We utilize a range of technologies to achieve these goals, including machine learning, data engineering, AI, and GENAI for supporting GST. What you'll do Work as a full-stack software engineer, coding, developing, and testing applications using Golang and Python, across service, API, and automation layers Lead the strategic development and implementation of the AI Operations platform, driving AI-enabled software solutions for alert ingestion, correlation, automation, and operational workflows Design, build, and operate software and automated testing frameworks on AWS, including unit tests, integration tests, API tests, and environment-based validation Document and maintain every aspect of applications and software, including design specifications, configuration, deployment processes, and troubleshooting runbooks Train, mentor, and oversee development team members through code reviews, design walkthroughs, and technical guidance Locate and direct solutions for critical challenges involving software and hardware interfaces, performance bottlenecks, and reliability issues Deliver full-stack software development using continuous improvement techniques and automation, identifying root causes and resolving issues within distributed software systems Develop strong cross-functional relationships with leaders, product owners, engineers, programmers, and QA, contributing to planning, delivery, and operational support. What you'll bring Hands-on experience developing infrastructure-as-code ( IaC ) solutions in a data or platform engineering role, and working with Application Performance Management for monitoring, diagnostics, and performance analysis Proficie ncy in programming languages such as Golang and Python Proven expertise in building and scaling automated testing ecosystems on AWS , with the ability to design comprehensive test suites-including unit, integration, and API testing Hands-on experience working with algorithms and artificial intelligence, applied within software platforms or automation workflows Strong knowledge of REST APIs, i ncluding API design, versioning, and integration, with experience using low-code / no-code automation platforms Experience working with MongoDB and Postgres, including data modelling, query optimization, and operational support Proven experience creating and maintaining technical documentation, including design specifications, configuration guides, deployment processes, and troubleshooting documentation Experience maintaining architecture artifacts such as sequence diagrams and software specification diagrams to support system understanding and change management Ability to lead and introduce innovative design concepts, influencing development strategies, patterns, and engineering techniques Proven ability to provide technical solutions, troubleshoot engineering automation issues, and stay current with emerging software technologies to design features that complement the platform Team overview You'll join a globally distributed engineering team working across Sky and NBCUniversal platforms, supporting services used by millions of customers worldwide. The team operates at the intersection of software engineering, platform reliability, and AI-assisted operations. We build systems that help engineering and operations teams detect issues earlier, respond faster, and continuously improve platform resilience and operational outcomes. Collaboration across regions, disciplines, and time zones is a core part of how we work. Global Streaming Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose . You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Leeds is home to two Sky offices; our contact centre and digital tech hub at Whitehall, and our Central Square customer sales centre right at the heart of the city. Our modern spaces, with subsidised cafes and dedicated break-out spaces, provide a balance for our hybrid working teams. Need a break? You can blow off steam over a game of pool or table tennis, or stay fit with local gym discounts We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if , how far, and what next . But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
09/03/2026
Full time
We believe in better . And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Sky are developing a cutting-edge AI Operations platform that supports large-scale streaming, content delivery, and live services across the Sky and NBCUniversal ecosystems. We are looking for a Senior Engineer who is passionate about comples systems and the advancement toward AI-assisted operations. This Senior Software Engineer position within AI Operations focuses on designing, building, and maintaining complex systems that enable alert ingestion, correlation, automation, and operational intelligence at scale. The role is hands-on and deeply technical, offering opportunities to influence platform architecture, contribute to AI-adjacent projects, and shape the application of intelligent automation across intricate operational environments. We utilize a range of technologies to achieve these goals, including machine learning, data engineering, AI, and GENAI for supporting GST. What you'll do Work as a full-stack software engineer, coding, developing, and testing applications using Golang and Python, across service, API, and automation layers Lead the strategic development and implementation of the AI Operations platform, driving AI-enabled software solutions for alert ingestion, correlation, automation, and operational workflows Design, build, and operate software and automated testing frameworks on AWS, including unit tests, integration tests, API tests, and environment-based validation Document and maintain every aspect of applications and software, including design specifications, configuration, deployment processes, and troubleshooting runbooks Train, mentor, and oversee development team members through code reviews, design walkthroughs, and technical guidance Locate and direct solutions for critical challenges involving software and hardware interfaces, performance bottlenecks, and reliability issues Deliver full-stack software development using continuous improvement techniques and automation, identifying root causes and resolving issues within distributed software systems Develop strong cross-functional relationships with leaders, product owners, engineers, programmers, and QA, contributing to planning, delivery, and operational support. What you'll bring Hands-on experience developing infrastructure-as-code ( IaC ) solutions in a data or platform engineering role, and working with Application Performance Management for monitoring, diagnostics, and performance analysis Proficie ncy in programming languages such as Golang and Python Proven expertise in building and scaling automated testing ecosystems on AWS , with the ability to design comprehensive test suites-including unit, integration, and API testing Hands-on experience working with algorithms and artificial intelligence, applied within software platforms or automation workflows Strong knowledge of REST APIs, i ncluding API design, versioning, and integration, with experience using low-code / no-code automation platforms Experience working with MongoDB and Postgres, including data modelling, query optimization, and operational support Proven experience creating and maintaining technical documentation, including design specifications, configuration guides, deployment processes, and troubleshooting documentation Experience maintaining architecture artifacts such as sequence diagrams and software specification diagrams to support system understanding and change management Ability to lead and introduce innovative design concepts, influencing development strategies, patterns, and engineering techniques Proven ability to provide technical solutions, troubleshoot engineering automation issues, and stay current with emerging software technologies to design features that complement the platform Team overview You'll join a globally distributed engineering team working across Sky and NBCUniversal platforms, supporting services used by millions of customers worldwide. The team operates at the intersection of software engineering, platform reliability, and AI-assisted operations. We build systems that help engineering and operations teams detect issues earlier, respond faster, and continuously improve platform resilience and operational outcomes. Collaboration across regions, disciplines, and time zones is a core part of how we work. Global Streaming Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose . You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Leeds is home to two Sky offices; our contact centre and digital tech hub at Whitehall, and our Central Square customer sales centre right at the heart of the city. Our modern spaces, with subsidised cafes and dedicated break-out spaces, provide a balance for our hybrid working teams. Need a break? You can blow off steam over a game of pool or table tennis, or stay fit with local gym discounts We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if , how far, and what next . But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better . And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Sky are developing a cutting-edge AI Operations platform that supports large-scale streaming, content delivery, and live services across the Sky and NBCUniversal ecosystems. We are looking for a Senior Engineer who is passionate about comples systems and the advancement toward AI-assisted operations. This Senior Software Engineer position within AI Operations focuses on designing, building, and maintaining complex systems that enable alert ingestion, correlation, automation, and operational intelligence at scale. The role is hands-on and deeply technical, offering opportunities to influence platform architecture, contribute to AI-adjacent projects, and shape the application of intelligent automation across intricate operational environments. We utilize a range of technologies to achieve these goals, including machine learning, data engineering, AI, and GENAI for supporting GST. What you'll do Work as a full-stack software engineer, coding, developing, and testing applications using Golang and Python, across service, API, and automation layers Lead the strategic development and implementation of the AI Operations platform, driving AI-enabled software solutions for alert ingestion, correlation, automation, and operational workflows Design, build, and operate software and automated testing frameworks on AWS, including unit tests, integration tests, API tests, and environment-based validation Document and maintain every aspect of applications and software, including design specifications, configuration, deployment processes, and troubleshooting runbooks Train, mentor, and oversee development team members through code reviews, design walkthroughs, and technical guidance Locate and direct solutions for critical challenges involving software and hardware interfaces, performance bottlenecks, and reliability issues Deliver full-stack software development using continuous improvement techniques and automation, identifying root causes and resolving issues within distributed software systems Develop strong cross-functional relationships with leaders, product owners, engineers, programmers, and QA, contributing to planning, delivery, and operational support. What you'll bring Hands-on experience developing infrastructure-as-code ( IaC ) solutions in a data or platform engineering role, and working with Application Performance Management for monitoring, diagnostics, and performance analysis Proficie ncy in programming languages such as Golang and Python Proven expertise in building and scaling automated testing ecosystems on AWS , with the ability to design comprehensive test suites-including unit, integration, and API testing Hands-on experience working with algorithms and artificial intelligence, applied within software platforms or automation workflows Strong knowledge of REST APIs, i ncluding API design, versioning, and integration, with experience using low-code / no-code automation platforms Experience working with MongoDB and Postgres, including data modelling, query optimization, and operational support Proven experience creating and maintaining technical documentation, including design specifications, configuration guides, deployment processes, and troubleshooting documentation Experience maintaining architecture artifacts such as sequence diagrams and software specification diagrams to support system understanding and change management Ability to lead and introduce innovative design concepts, influencing development strategies, patterns, and engineering techniques Proven ability to provide technical solutions, troubleshoot engineering automation issues, and stay current with emerging software technologies to design features that complement the platform Team overview You'll join a globally distributed engineering team working across Sky and NBCUniversal platforms, supporting services used by millions of customers worldwide. The team operates at the intersection of software engineering, platform reliability, and AI-assisted operations. We build systems that help engineering and operations teams detect issues earlier, respond faster, and continuously improve platform resilience and operational outcomes. Collaboration across regions, disciplines, and time zones is a core part of how we work. Global Streaming Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose . You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Leeds is home to two Sky offices; our contact centre and digital tech hub at Whitehall, and our Central Square customer sales centre right at the heart of the city. Our modern spaces, with subsidised cafes and dedicated break-out spaces, provide a balance for our hybrid working teams. Need a break? You can blow off steam over a game of pool or table tennis, or stay fit with local gym discounts We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if , how far, and what next . But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
09/03/2026
Full time
We believe in better . And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Sky are developing a cutting-edge AI Operations platform that supports large-scale streaming, content delivery, and live services across the Sky and NBCUniversal ecosystems. We are looking for a Senior Engineer who is passionate about comples systems and the advancement toward AI-assisted operations. This Senior Software Engineer position within AI Operations focuses on designing, building, and maintaining complex systems that enable alert ingestion, correlation, automation, and operational intelligence at scale. The role is hands-on and deeply technical, offering opportunities to influence platform architecture, contribute to AI-adjacent projects, and shape the application of intelligent automation across intricate operational environments. We utilize a range of technologies to achieve these goals, including machine learning, data engineering, AI, and GENAI for supporting GST. What you'll do Work as a full-stack software engineer, coding, developing, and testing applications using Golang and Python, across service, API, and automation layers Lead the strategic development and implementation of the AI Operations platform, driving AI-enabled software solutions for alert ingestion, correlation, automation, and operational workflows Design, build, and operate software and automated testing frameworks on AWS, including unit tests, integration tests, API tests, and environment-based validation Document and maintain every aspect of applications and software, including design specifications, configuration, deployment processes, and troubleshooting runbooks Train, mentor, and oversee development team members through code reviews, design walkthroughs, and technical guidance Locate and direct solutions for critical challenges involving software and hardware interfaces, performance bottlenecks, and reliability issues Deliver full-stack software development using continuous improvement techniques and automation, identifying root causes and resolving issues within distributed software systems Develop strong cross-functional relationships with leaders, product owners, engineers, programmers, and QA, contributing to planning, delivery, and operational support. What you'll bring Hands-on experience developing infrastructure-as-code ( IaC ) solutions in a data or platform engineering role, and working with Application Performance Management for monitoring, diagnostics, and performance analysis Proficie ncy in programming languages such as Golang and Python Proven expertise in building and scaling automated testing ecosystems on AWS , with the ability to design comprehensive test suites-including unit, integration, and API testing Hands-on experience working with algorithms and artificial intelligence, applied within software platforms or automation workflows Strong knowledge of REST APIs, i ncluding API design, versioning, and integration, with experience using low-code / no-code automation platforms Experience working with MongoDB and Postgres, including data modelling, query optimization, and operational support Proven experience creating and maintaining technical documentation, including design specifications, configuration guides, deployment processes, and troubleshooting documentation Experience maintaining architecture artifacts such as sequence diagrams and software specification diagrams to support system understanding and change management Ability to lead and introduce innovative design concepts, influencing development strategies, patterns, and engineering techniques Proven ability to provide technical solutions, troubleshoot engineering automation issues, and stay current with emerging software technologies to design features that complement the platform Team overview You'll join a globally distributed engineering team working across Sky and NBCUniversal platforms, supporting services used by millions of customers worldwide. The team operates at the intersection of software engineering, platform reliability, and AI-assisted operations. We build systems that help engineering and operations teams detect issues earlier, respond faster, and continuously improve platform resilience and operational outcomes. Collaboration across regions, disciplines, and time zones is a core part of how we work. Global Streaming Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose . You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Leeds is home to two Sky offices; our contact centre and digital tech hub at Whitehall, and our Central Square customer sales centre right at the heart of the city. Our modern spaces, with subsidised cafes and dedicated break-out spaces, provide a balance for our hybrid working teams. Need a break? You can blow off steam over a game of pool or table tennis, or stay fit with local gym discounts We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if , how far, and what next . But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better . And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Sky are developing a cutting-edge AI Operations platform that supports large-scale streaming, content delivery, and live services across the Sky and NBCUniversal ecosystems. We are looking for a Senior Engineer who is passionate about comples systems and the advancement toward AI-assisted operations. This Senior Software Engineer position within AI Operations focuses on designing, building, and maintaining complex systems that enable alert ingestion, correlation, automation, and operational intelligence at scale. The role is hands-on and deeply technical, offering opportunities to influence platform architecture, contribute to AI-adjacent projects, and shape the application of intelligent automation across intricate operational environments. We utilize a range of technologies to achieve these goals, including machine learning, data engineering, AI, and GENAI for supporting GST. What you'll do Work as a full-stack software engineer, coding, developing, and testing applications using Golang and Python, across service, API, and automation layers Lead the strategic development and implementation of the AI Operations platform, driving AI-enabled software solutions for alert ingestion, correlation, automation, and operational workflows Design, build, and operate software and automated testing frameworks on AWS, including unit tests, integration tests, API tests, and environment-based validation Document and maintain every aspect of applications and software, including design specifications, configuration, deployment processes, and troubleshooting runbooks Train, mentor, and oversee development team members through code reviews, design walkthroughs, and technical guidance Locate and direct solutions for critical challenges involving software and hardware interfaces, performance bottlenecks, and reliability issues Deliver full-stack software development using continuous improvement techniques and automation, identifying root causes and resolving issues within distributed software systems Develop strong cross-functional relationships with leaders, product owners, engineers, programmers, and QA, contributing to planning, delivery, and operational support. What you'll bring Hands-on experience developing infrastructure-as-code ( IaC ) solutions in a data or platform engineering role, and working with Application Performance Management for monitoring, diagnostics, and performance analysis Proficie ncy in programming languages such as Golang and Python Proven expertise in building and scaling automated testing ecosystems on AWS , with the ability to design comprehensive test suites-including unit, integration, and API testing Hands-on experience working with algorithms and artificial intelligence, applied within software platforms or automation workflows Strong knowledge of REST APIs, i ncluding API design, versioning, and integration, with experience using low-code / no-code automation platforms Experience working with MongoDB and Postgres, including data modelling, query optimization, and operational support Proven experience creating and maintaining technical documentation, including design specifications, configuration guides, deployment processes, and troubleshooting documentation Experience maintaining architecture artifacts such as sequence diagrams and software specification diagrams to support system understanding and change management Ability to lead and introduce innovative design concepts, influencing development strategies, patterns, and engineering techniques Proven ability to provide technical solutions, troubleshoot engineering automation issues, and stay current with emerging software technologies to design features that complement the platform Team overview You'll join a globally distributed engineering team working across Sky and NBCUniversal platforms, supporting services used by millions of customers worldwide. The team operates at the intersection of software engineering, platform reliability, and AI-assisted operations. We build systems that help engineering and operations teams detect issues earlier, respond faster, and continuously improve platform resilience and operational outcomes. Collaboration across regions, disciplines, and time zones is a core part of how we work. Global Streaming Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose . You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Leeds is home to two Sky offices; our contact centre and digital tech hub at Whitehall, and our Central Square customer sales centre right at the heart of the city. Our modern spaces, with subsidised cafes and dedicated break-out spaces, provide a balance for our hybrid working teams. Need a break? You can blow off steam over a game of pool or table tennis, or stay fit with local gym discounts We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if , how far, and what next . But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
09/03/2026
Full time
We believe in better . And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Sky are developing a cutting-edge AI Operations platform that supports large-scale streaming, content delivery, and live services across the Sky and NBCUniversal ecosystems. We are looking for a Senior Engineer who is passionate about comples systems and the advancement toward AI-assisted operations. This Senior Software Engineer position within AI Operations focuses on designing, building, and maintaining complex systems that enable alert ingestion, correlation, automation, and operational intelligence at scale. The role is hands-on and deeply technical, offering opportunities to influence platform architecture, contribute to AI-adjacent projects, and shape the application of intelligent automation across intricate operational environments. We utilize a range of technologies to achieve these goals, including machine learning, data engineering, AI, and GENAI for supporting GST. What you'll do Work as a full-stack software engineer, coding, developing, and testing applications using Golang and Python, across service, API, and automation layers Lead the strategic development and implementation of the AI Operations platform, driving AI-enabled software solutions for alert ingestion, correlation, automation, and operational workflows Design, build, and operate software and automated testing frameworks on AWS, including unit tests, integration tests, API tests, and environment-based validation Document and maintain every aspect of applications and software, including design specifications, configuration, deployment processes, and troubleshooting runbooks Train, mentor, and oversee development team members through code reviews, design walkthroughs, and technical guidance Locate and direct solutions for critical challenges involving software and hardware interfaces, performance bottlenecks, and reliability issues Deliver full-stack software development using continuous improvement techniques and automation, identifying root causes and resolving issues within distributed software systems Develop strong cross-functional relationships with leaders, product owners, engineers, programmers, and QA, contributing to planning, delivery, and operational support. What you'll bring Hands-on experience developing infrastructure-as-code ( IaC ) solutions in a data or platform engineering role, and working with Application Performance Management for monitoring, diagnostics, and performance analysis Proficie ncy in programming languages such as Golang and Python Proven expertise in building and scaling automated testing ecosystems on AWS , with the ability to design comprehensive test suites-including unit, integration, and API testing Hands-on experience working with algorithms and artificial intelligence, applied within software platforms or automation workflows Strong knowledge of REST APIs, i ncluding API design, versioning, and integration, with experience using low-code / no-code automation platforms Experience working with MongoDB and Postgres, including data modelling, query optimization, and operational support Proven experience creating and maintaining technical documentation, including design specifications, configuration guides, deployment processes, and troubleshooting documentation Experience maintaining architecture artifacts such as sequence diagrams and software specification diagrams to support system understanding and change management Ability to lead and introduce innovative design concepts, influencing development strategies, patterns, and engineering techniques Proven ability to provide technical solutions, troubleshoot engineering automation issues, and stay current with emerging software technologies to design features that complement the platform Team overview You'll join a globally distributed engineering team working across Sky and NBCUniversal platforms, supporting services used by millions of customers worldwide. The team operates at the intersection of software engineering, platform reliability, and AI-assisted operations. We build systems that help engineering and operations teams detect issues earlier, respond faster, and continuously improve platform resilience and operational outcomes. Collaboration across regions, disciplines, and time zones is a core part of how we work. Global Streaming Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose . You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Leeds is home to two Sky offices; our contact centre and digital tech hub at Whitehall, and our Central Square customer sales centre right at the heart of the city. Our modern spaces, with subsidised cafes and dedicated break-out spaces, provide a balance for our hybrid working teams. Need a break? You can blow off steam over a game of pool or table tennis, or stay fit with local gym discounts We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if , how far, and what next . But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better . And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Sky are developing a cutting-edge AI Operations platform that supports large-scale streaming, content delivery, and live services across the Sky and NBCUniversal ecosystems. We are looking for a Senior Engineer who is passionate about comples systems and the advancement toward AI-assisted operations. This Senior Software Engineer position within AI Operations focuses on designing, building, and maintaining complex systems that enable alert ingestion, correlation, automation, and operational intelligence at scale. The role is hands-on and deeply technical, offering opportunities to influence platform architecture, contribute to AI-adjacent projects, and shape the application of intelligent automation across intricate operational environments. We utilize a range of technologies to achieve these goals, including machine learning, data engineering, AI, and GENAI for supporting GST. What you'll do Work as a full-stack software engineer, coding, developing, and testing applications using Golang and Python, across service, API, and automation layers Lead the strategic development and implementation of the AI Operations platform, driving AI-enabled software solutions for alert ingestion, correlation, automation, and operational workflows Design, build, and operate software and automated testing frameworks on AWS, including unit tests, integration tests, API tests, and environment-based validation Document and maintain every aspect of applications and software, including design specifications, configuration, deployment processes, and troubleshooting runbooks Train, mentor, and oversee development team members through code reviews, design walkthroughs, and technical guidance Locate and direct solutions for critical challenges involving software and hardware interfaces, performance bottlenecks, and reliability issues Deliver full-stack software development using continuous improvement techniques and automation, identifying root causes and resolving issues within distributed software systems Develop strong cross-functional relationships with leaders, product owners, engineers, programmers, and QA, contributing to planning, delivery, and operational support. What you'll bring Hands-on experience developing infrastructure-as-code ( IaC ) solutions in a data or platform engineering role, and working with Application Performance Management for monitoring, diagnostics, and performance analysis Proficie ncy in programming languages such as Golang and Python Proven expertise in building and scaling automated testing ecosystems on AWS , with the ability to design comprehensive test suites-including unit, integration, and API testing Hands-on experience working with algorithms and artificial intelligence, applied within software platforms or automation workflows Strong knowledge of REST APIs, i ncluding API design, versioning, and integration, with experience using low-code / no-code automation platforms Experience working with MongoDB and Postgres, including data modelling, query optimization, and operational support Proven experience creating and maintaining technical documentation, including design specifications, configuration guides, deployment processes, and troubleshooting documentation Experience maintaining architecture artifacts such as sequence diagrams and software specification diagrams to support system understanding and change management Ability to lead and introduce innovative design concepts, influencing development strategies, patterns, and engineering techniques Proven ability to provide technical solutions, troubleshoot engineering automation issues, and stay current with emerging software technologies to design features that complement the platform Team overview You'll join a globally distributed engineering team working across Sky and NBCUniversal platforms, supporting services used by millions of customers worldwide. The team operates at the intersection of software engineering, platform reliability, and AI-assisted operations. We build systems that help engineering and operations teams detect issues earlier, respond faster, and continuously improve platform resilience and operational outcomes. Collaboration across regions, disciplines, and time zones is a core part of how we work. Global Streaming Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose . You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Leeds is home to two Sky offices; our contact centre and digital tech hub at Whitehall, and our Central Square customer sales centre right at the heart of the city. Our modern spaces, with subsidised cafes and dedicated break-out spaces, provide a balance for our hybrid working teams. Need a break? You can blow off steam over a game of pool or table tennis, or stay fit with local gym discounts We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if , how far, and what next . But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
09/03/2026
Full time
We believe in better . And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Sky are developing a cutting-edge AI Operations platform that supports large-scale streaming, content delivery, and live services across the Sky and NBCUniversal ecosystems. We are looking for a Senior Engineer who is passionate about comples systems and the advancement toward AI-assisted operations. This Senior Software Engineer position within AI Operations focuses on designing, building, and maintaining complex systems that enable alert ingestion, correlation, automation, and operational intelligence at scale. The role is hands-on and deeply technical, offering opportunities to influence platform architecture, contribute to AI-adjacent projects, and shape the application of intelligent automation across intricate operational environments. We utilize a range of technologies to achieve these goals, including machine learning, data engineering, AI, and GENAI for supporting GST. What you'll do Work as a full-stack software engineer, coding, developing, and testing applications using Golang and Python, across service, API, and automation layers Lead the strategic development and implementation of the AI Operations platform, driving AI-enabled software solutions for alert ingestion, correlation, automation, and operational workflows Design, build, and operate software and automated testing frameworks on AWS, including unit tests, integration tests, API tests, and environment-based validation Document and maintain every aspect of applications and software, including design specifications, configuration, deployment processes, and troubleshooting runbooks Train, mentor, and oversee development team members through code reviews, design walkthroughs, and technical guidance Locate and direct solutions for critical challenges involving software and hardware interfaces, performance bottlenecks, and reliability issues Deliver full-stack software development using continuous improvement techniques and automation, identifying root causes and resolving issues within distributed software systems Develop strong cross-functional relationships with leaders, product owners, engineers, programmers, and QA, contributing to planning, delivery, and operational support. What you'll bring Hands-on experience developing infrastructure-as-code ( IaC ) solutions in a data or platform engineering role, and working with Application Performance Management for monitoring, diagnostics, and performance analysis Proficie ncy in programming languages such as Golang and Python Proven expertise in building and scaling automated testing ecosystems on AWS , with the ability to design comprehensive test suites-including unit, integration, and API testing Hands-on experience working with algorithms and artificial intelligence, applied within software platforms or automation workflows Strong knowledge of REST APIs, i ncluding API design, versioning, and integration, with experience using low-code / no-code automation platforms Experience working with MongoDB and Postgres, including data modelling, query optimization, and operational support Proven experience creating and maintaining technical documentation, including design specifications, configuration guides, deployment processes, and troubleshooting documentation Experience maintaining architecture artifacts such as sequence diagrams and software specification diagrams to support system understanding and change management Ability to lead and introduce innovative design concepts, influencing development strategies, patterns, and engineering techniques Proven ability to provide technical solutions, troubleshoot engineering automation issues, and stay current with emerging software technologies to design features that complement the platform Team overview You'll join a globally distributed engineering team working across Sky and NBCUniversal platforms, supporting services used by millions of customers worldwide. The team operates at the intersection of software engineering, platform reliability, and AI-assisted operations. We build systems that help engineering and operations teams detect issues earlier, respond faster, and continuously improve platform resilience and operational outcomes. Collaboration across regions, disciplines, and time zones is a core part of how we work. Global Streaming Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose . You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Leeds is home to two Sky offices; our contact centre and digital tech hub at Whitehall, and our Central Square customer sales centre right at the heart of the city. Our modern spaces, with subsidised cafes and dedicated break-out spaces, provide a balance for our hybrid working teams. Need a break? You can blow off steam over a game of pool or table tennis, or stay fit with local gym discounts We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if , how far, and what next . But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better . And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Sky are developing a cutting-edge AI Operations platform that supports large-scale streaming, content delivery, and live services across the Sky and NBCUniversal ecosystems. We are looking for a Senior Engineer who is passionate about comples systems and the advancement toward AI-assisted operations. This Senior Software Engineer position within AI Operations focuses on designing, building, and maintaining complex systems that enable alert ingestion, correlation, automation, and operational intelligence at scale. The role is hands-on and deeply technical, offering opportunities to influence platform architecture, contribute to AI-adjacent projects, and shape the application of intelligent automation across intricate operational environments. We utilize a range of technologies to achieve these goals, including machine learning, data engineering, AI, and GENAI for supporting GST. What you'll do Work as a full-stack software engineer, coding, developing, and testing applications using Golang and Python, across service, API, and automation layers Lead the strategic development and implementation of the AI Operations platform, driving AI-enabled software solutions for alert ingestion, correlation, automation, and operational workflows Design, build, and operate software and automated testing frameworks on AWS, including unit tests, integration tests, API tests, and environment-based validation Document and maintain every aspect of applications and software, including design specifications, configuration, deployment processes, and troubleshooting runbooks Train, mentor, and oversee development team members through code reviews, design walkthroughs, and technical guidance Locate and direct solutions for critical challenges involving software and hardware interfaces, performance bottlenecks, and reliability issues Deliver full-stack software development using continuous improvement techniques and automation, identifying root causes and resolving issues within distributed software systems Develop strong cross-functional relationships with leaders, product owners, engineers, programmers, and QA, contributing to planning, delivery, and operational support. What you'll bring Hands-on experience developing infrastructure-as-code ( IaC ) solutions in a data or platform engineering role, and working with Application Performance Management for monitoring, diagnostics, and performance analysis Proficie ncy in programming languages such as Golang and Python Proven expertise in building and scaling automated testing ecosystems on AWS , with the ability to design comprehensive test suites-including unit, integration, and API testing Hands-on experience working with algorithms and artificial intelligence, applied within software platforms or automation workflows Strong knowledge of REST APIs, i ncluding API design, versioning, and integration, with experience using low-code / no-code automation platforms Experience working with MongoDB and Postgres, including data modelling, query optimization, and operational support Proven experience creating and maintaining technical documentation, including design specifications, configuration guides, deployment processes, and troubleshooting documentation Experience maintaining architecture artifacts such as sequence diagrams and software specification diagrams to support system understanding and change management Ability to lead and introduce innovative design concepts, influencing development strategies, patterns, and engineering techniques Proven ability to provide technical solutions, troubleshoot engineering automation issues, and stay current with emerging software technologies to design features that complement the platform Team overview You'll join a globally distributed engineering team working across Sky and NBCUniversal platforms, supporting services used by millions of customers worldwide. The team operates at the intersection of software engineering, platform reliability, and AI-assisted operations. We build systems that help engineering and operations teams detect issues earlier, respond faster, and continuously improve platform resilience and operational outcomes. Collaboration across regions, disciplines, and time zones is a core part of how we work. Global Streaming Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose . You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Leeds is home to two Sky offices; our contact centre and digital tech hub at Whitehall, and our Central Square customer sales centre right at the heart of the city. Our modern spaces, with subsidised cafes and dedicated break-out spaces, provide a balance for our hybrid working teams. Need a break? You can blow off steam over a game of pool or table tennis, or stay fit with local gym discounts We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if , how far, and what next . But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
09/03/2026
Full time
We believe in better . And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Sky are developing a cutting-edge AI Operations platform that supports large-scale streaming, content delivery, and live services across the Sky and NBCUniversal ecosystems. We are looking for a Senior Engineer who is passionate about comples systems and the advancement toward AI-assisted operations. This Senior Software Engineer position within AI Operations focuses on designing, building, and maintaining complex systems that enable alert ingestion, correlation, automation, and operational intelligence at scale. The role is hands-on and deeply technical, offering opportunities to influence platform architecture, contribute to AI-adjacent projects, and shape the application of intelligent automation across intricate operational environments. We utilize a range of technologies to achieve these goals, including machine learning, data engineering, AI, and GENAI for supporting GST. What you'll do Work as a full-stack software engineer, coding, developing, and testing applications using Golang and Python, across service, API, and automation layers Lead the strategic development and implementation of the AI Operations platform, driving AI-enabled software solutions for alert ingestion, correlation, automation, and operational workflows Design, build, and operate software and automated testing frameworks on AWS, including unit tests, integration tests, API tests, and environment-based validation Document and maintain every aspect of applications and software, including design specifications, configuration, deployment processes, and troubleshooting runbooks Train, mentor, and oversee development team members through code reviews, design walkthroughs, and technical guidance Locate and direct solutions for critical challenges involving software and hardware interfaces, performance bottlenecks, and reliability issues Deliver full-stack software development using continuous improvement techniques and automation, identifying root causes and resolving issues within distributed software systems Develop strong cross-functional relationships with leaders, product owners, engineers, programmers, and QA, contributing to planning, delivery, and operational support. What you'll bring Hands-on experience developing infrastructure-as-code ( IaC ) solutions in a data or platform engineering role, and working with Application Performance Management for monitoring, diagnostics, and performance analysis Proficie ncy in programming languages such as Golang and Python Proven expertise in building and scaling automated testing ecosystems on AWS , with the ability to design comprehensive test suites-including unit, integration, and API testing Hands-on experience working with algorithms and artificial intelligence, applied within software platforms or automation workflows Strong knowledge of REST APIs, i ncluding API design, versioning, and integration, with experience using low-code / no-code automation platforms Experience working with MongoDB and Postgres, including data modelling, query optimization, and operational support Proven experience creating and maintaining technical documentation, including design specifications, configuration guides, deployment processes, and troubleshooting documentation Experience maintaining architecture artifacts such as sequence diagrams and software specification diagrams to support system understanding and change management Ability to lead and introduce innovative design concepts, influencing development strategies, patterns, and engineering techniques Proven ability to provide technical solutions, troubleshoot engineering automation issues, and stay current with emerging software technologies to design features that complement the platform Team overview You'll join a globally distributed engineering team working across Sky and NBCUniversal platforms, supporting services used by millions of customers worldwide. The team operates at the intersection of software engineering, platform reliability, and AI-assisted operations. We build systems that help engineering and operations teams detect issues earlier, respond faster, and continuously improve platform resilience and operational outcomes. Collaboration across regions, disciplines, and time zones is a core part of how we work. Global Streaming Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose . You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Leeds is home to two Sky offices; our contact centre and digital tech hub at Whitehall, and our Central Square customer sales centre right at the heart of the city. Our modern spaces, with subsidised cafes and dedicated break-out spaces, provide a balance for our hybrid working teams. Need a break? You can blow off steam over a game of pool or table tennis, or stay fit with local gym discounts We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if , how far, and what next . But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
09/03/2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
09/03/2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
09/03/2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
09/03/2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
09/03/2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
09/03/2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
09/03/2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
09/03/2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
09/03/2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Network Engineer (Gigamon or Juniper or Cisco) - Must hold an Active SC Clearance A Network Engineer with Gigamon expertise to join a highly skilled team delivering a major cyber roll-out for a large government client. This is a hands-on role working on a secure site, requiring strong technical skills, a proactive attitude, and the ability to work collaboratively with engineering and project teams. Key Responsibilities: Remotely configure hardware under the direction of a technical team lead. Build, configure, and harden Juniper switches following detailed build guides. Build and on-board Gigamon physical appliances to the Gigavue FM Management Server . Travel to customer sites to install hardware within racks. Provide remote hardware support during customer testing phases. Deliver regular progress updates to the Project Manager and technical leads. Ensure new hardware is successfully integrated into support processes. Support out-of-hours work where required, due to customer operational schedules. Essential Skills & Experience: Demonstrable experience as a Network Engineer , ideally on Cisco-focused projects , with proven track record of implementing hardware at customer sites. Strong understanding of Gigamon solutions and on-boarding processes. If you don't have Gigamon experience you MUST have Extensive Juniper or Cisco experience. Ability to build positive working relationships and collaborate effectively within a wider project team. Clear and professional communication skills when dealing with colleagues, management, and customers. Experience supporting large government programmes or high-security environments. A proactive and positive approach with the ability to work independently and resolve technical issues. Comfortable working with minimal supervision, and able to troubleshoot and report on hardware issues and remediation steps. This is an exciting opportunity to contribute to a high-profile and impactful government programme, working with cutting-edge technologies in a secure and fast-paced environment.
07/03/2026
Contractor
Network Engineer (Gigamon or Juniper or Cisco) - Must hold an Active SC Clearance A Network Engineer with Gigamon expertise to join a highly skilled team delivering a major cyber roll-out for a large government client. This is a hands-on role working on a secure site, requiring strong technical skills, a proactive attitude, and the ability to work collaboratively with engineering and project teams. Key Responsibilities: Remotely configure hardware under the direction of a technical team lead. Build, configure, and harden Juniper switches following detailed build guides. Build and on-board Gigamon physical appliances to the Gigavue FM Management Server . Travel to customer sites to install hardware within racks. Provide remote hardware support during customer testing phases. Deliver regular progress updates to the Project Manager and technical leads. Ensure new hardware is successfully integrated into support processes. Support out-of-hours work where required, due to customer operational schedules. Essential Skills & Experience: Demonstrable experience as a Network Engineer , ideally on Cisco-focused projects , with proven track record of implementing hardware at customer sites. Strong understanding of Gigamon solutions and on-boarding processes. If you don't have Gigamon experience you MUST have Extensive Juniper or Cisco experience. Ability to build positive working relationships and collaborate effectively within a wider project team. Clear and professional communication skills when dealing with colleagues, management, and customers. Experience supporting large government programmes or high-security environments. A proactive and positive approach with the ability to work independently and resolve technical issues. Comfortable working with minimal supervision, and able to troubleshoot and report on hardware issues and remediation steps. This is an exciting opportunity to contribute to a high-profile and impactful government programme, working with cutting-edge technologies in a secure and fast-paced environment.
Secure Engineer Must have an Active DV Clearance An opportunity has arisen for a Secure Engineer to join a growing Secure Engineering Project Team supporting Defence and highly secure government environments. This role suits a hands on engineer who enjoys on site delivery, takes ownership, and leads by example in complex and sensitive locations across the UK and occasionally overseas. About the Role - Secure Engineer As a Secure Engineer , you will deliver on site installations, upgrades, and infrastructure deployments within highly secure environments. You will interpret technical drawings and design documentation to implement solutions to specification. You will work closely with project managers, customers, and security teams to ensure smooth execution of project plans. The role includes break fix and project engineering activities, post installation testing, and structured handover to operations teams. You will maintain accurate records including sign off, asset registers, configuration details, and site documentation. Key Skills - Secure Engineer Minimum three years experience working within MOD or highly secure environments . Strong background in infrastructure installation and field engineering within data centres or secure sites. Good understanding of servers, network switches, structured cabling, racks, and network layouts . Ability to work independently, follow processes, and complete work to strict security and quality standards. Strong communication, organisation, and time management skills. Willingness to travel extensively and work outside core hours when required. Additional Requirements - Secure Engineer Full UK driving licence. Experience leading or coordinating on site engineering teams. Build secure national capability and lead on site delivery as a Secure Engineer . To apply, please send your CV by pressing the apply button.
07/03/2026
Contractor
Secure Engineer Must have an Active DV Clearance An opportunity has arisen for a Secure Engineer to join a growing Secure Engineering Project Team supporting Defence and highly secure government environments. This role suits a hands on engineer who enjoys on site delivery, takes ownership, and leads by example in complex and sensitive locations across the UK and occasionally overseas. About the Role - Secure Engineer As a Secure Engineer , you will deliver on site installations, upgrades, and infrastructure deployments within highly secure environments. You will interpret technical drawings and design documentation to implement solutions to specification. You will work closely with project managers, customers, and security teams to ensure smooth execution of project plans. The role includes break fix and project engineering activities, post installation testing, and structured handover to operations teams. You will maintain accurate records including sign off, asset registers, configuration details, and site documentation. Key Skills - Secure Engineer Minimum three years experience working within MOD or highly secure environments . Strong background in infrastructure installation and field engineering within data centres or secure sites. Good understanding of servers, network switches, structured cabling, racks, and network layouts . Ability to work independently, follow processes, and complete work to strict security and quality standards. Strong communication, organisation, and time management skills. Willingness to travel extensively and work outside core hours when required. Additional Requirements - Secure Engineer Full UK driving licence. Experience leading or coordinating on site engineering teams. Build secure national capability and lead on site delivery as a Secure Engineer . To apply, please send your CV by pressing the apply button.
Secure Engineer Must have an Active DV Clearance An opportunity has arisen for a Secure Engineer to join a growing Secure Engineering Project Team supporting Defence and highly secure government environments. This role suits a hands on engineer who enjoys on site delivery, takes ownership, and leads by example in complex and sensitive locations across the UK and occasionally overseas. About the Role - Secure Engineer As a Secure Engineer , you will deliver on site installations, upgrades, and infrastructure deployments within highly secure environments. You will interpret technical drawings and design documentation to implement solutions to specification. You will work closely with project managers, customers, and security teams to ensure smooth execution of project plans. The role includes break fix and project engineering activities, post installation testing, and structured handover to operations teams. You will maintain accurate records including sign off, asset registers, configuration details, and site documentation. Key Skills - Secure Engineer Minimum three years experience working within MOD or highly secure environments . Strong background in infrastructure installation and field engineering within data centres or secure sites. Good understanding of Servers, network Switches, structured cabling, racks, and network layouts . Ability to work independently, follow processes, and complete work to strict security and quality standards. Strong communication, organisation, and time management skills. Willingness to travel extensively and work outside core hours when required. Additional Requirements - Secure Engineer Full UK driving licence. Experience leading or coordinating on site engineering teams. Build secure national capability and lead on site delivery as a Secure Engineer . To apply, please send your CV by pressing the apply button.
06/03/2026
Contractor
Secure Engineer Must have an Active DV Clearance An opportunity has arisen for a Secure Engineer to join a growing Secure Engineering Project Team supporting Defence and highly secure government environments. This role suits a hands on engineer who enjoys on site delivery, takes ownership, and leads by example in complex and sensitive locations across the UK and occasionally overseas. About the Role - Secure Engineer As a Secure Engineer , you will deliver on site installations, upgrades, and infrastructure deployments within highly secure environments. You will interpret technical drawings and design documentation to implement solutions to specification. You will work closely with project managers, customers, and security teams to ensure smooth execution of project plans. The role includes break fix and project engineering activities, post installation testing, and structured handover to operations teams. You will maintain accurate records including sign off, asset registers, configuration details, and site documentation. Key Skills - Secure Engineer Minimum three years experience working within MOD or highly secure environments . Strong background in infrastructure installation and field engineering within data centres or secure sites. Good understanding of Servers, network Switches, structured cabling, racks, and network layouts . Ability to work independently, follow processes, and complete work to strict security and quality standards. Strong communication, organisation, and time management skills. Willingness to travel extensively and work outside core hours when required. Additional Requirements - Secure Engineer Full UK driving licence. Experience leading or coordinating on site engineering teams. Build secure national capability and lead on site delivery as a Secure Engineer . To apply, please send your CV by pressing the apply button.
Application Security Architect Onsite in Bracknell Eligible for DV clearance £65-70k per annum + benefits package We are seeking an experienced Security Application Architect to support the delivery and ongoing evolution of a secure Gateway capability for a strategic UK defence customer . This role combines architectural ownership, secure design governance, and operational assurance within a high-security, mission-critical environment. You'll shape technical direction, drive change, and ensure resilient, compliant solution delivery across engineering and support teams. What you'll be doing; Own and design technical changes required to maintain and enhance Gateway capability Produce high-quality design documentation in collaboration with the customer and Programme Manager Support solution governance and architectural integrity Assist in maintaining secure, resilient and scalable infrastructure components across Windows and Linux environments Support monitoring and investigation of communications platforms such as email and XMPP-based chat, including the ability to review underlying conversation data where required for security analysis Contribute to file validation and inspection processes, ensuring transferred files conform to expected formats and security controls Your technical background;Core Infrastructure VMware/vSphere RHEL & Windows Server Microsoft Services Active Directory , including Group Policy (GPO), DNS integration, LDAP directory structures, and directory management/maintenance Resource management of server platforms and optimisation of system performance Trellix/McAfee security platforms SIEM integration , including syslog creation, forwarding and reporting pipelines Email security standards and protocols Linux & Platform Engineering Experience working within Red Hat Enterprise Linux environments Ability to write scripts to automate operational or security processes Familiarity with pattern matching techniques and regular expressions (Regex) , particularly within security or antivirus tooling Configuration and management of the standard RHEL Firewall Exposure to Linux-based security tooling and antivirus technologies Gateway Technologies Understanding of Gateway appliances and associated software Knowledge of secure communications protocols , including messaging platforms such as XMPP Security & Web Experience supporting file validation, inspection, and content verification within secure transfer environments If you are interested in discussing this Application Security Architect role further, please reply back with a copy of your updated CV.
06/03/2026
Full time
Application Security Architect Onsite in Bracknell Eligible for DV clearance £65-70k per annum + benefits package We are seeking an experienced Security Application Architect to support the delivery and ongoing evolution of a secure Gateway capability for a strategic UK defence customer . This role combines architectural ownership, secure design governance, and operational assurance within a high-security, mission-critical environment. You'll shape technical direction, drive change, and ensure resilient, compliant solution delivery across engineering and support teams. What you'll be doing; Own and design technical changes required to maintain and enhance Gateway capability Produce high-quality design documentation in collaboration with the customer and Programme Manager Support solution governance and architectural integrity Assist in maintaining secure, resilient and scalable infrastructure components across Windows and Linux environments Support monitoring and investigation of communications platforms such as email and XMPP-based chat, including the ability to review underlying conversation data where required for security analysis Contribute to file validation and inspection processes, ensuring transferred files conform to expected formats and security controls Your technical background;Core Infrastructure VMware/vSphere RHEL & Windows Server Microsoft Services Active Directory , including Group Policy (GPO), DNS integration, LDAP directory structures, and directory management/maintenance Resource management of server platforms and optimisation of system performance Trellix/McAfee security platforms SIEM integration , including syslog creation, forwarding and reporting pipelines Email security standards and protocols Linux & Platform Engineering Experience working within Red Hat Enterprise Linux environments Ability to write scripts to automate operational or security processes Familiarity with pattern matching techniques and regular expressions (Regex) , particularly within security or antivirus tooling Configuration and management of the standard RHEL Firewall Exposure to Linux-based security tooling and antivirus technologies Gateway Technologies Understanding of Gateway appliances and associated software Knowledge of secure communications protocols , including messaging platforms such as XMPP Security & Web Experience supporting file validation, inspection, and content verification within secure transfer environments If you are interested in discussing this Application Security Architect role further, please reply back with a copy of your updated CV.
Application Architect Onsite in Bracknell Eligible for DV clearance £65-70K per annum + benefits package We are recruiting an Application Architect to support the ongoing evolution of a Gateway solution for a strategic UK defence customer . Working alongside senior solution leaders, you'll contribute to secure design, controlled change, and operational resilience within a mission-critical environment. This is a development opportunity for an aspiring architect looking to build design authority and architectural experience in a high-assurance setting. The Role You will: Contribute to infrastructure and Gateway design changes to maintain availability and performance Produce structured design documentation alongside the customer and Programme Manager Support architectural governance and ensure alignment to solution intent Provide technical oversight during incident troubleshooting with SOC and 3rd Line teams Assist in maintaining secure, resilient and scalable infrastructure components across Windows and Linux environments Your technical experience;Core Infrastructure VMware/vSphere RHEL & Windows Server Microsoft Services Active Directory, including Group Policy (GPO), DNS integration Linux & Platform Engineering Experience working within Red Hat Enterprise Linux environments Ability to write scripts to automate operational or security processes Familiarity with pattern matching techniques and regular expressions (Regex), particularly within security or antivirus tooling Configuration and management of the standard RHEL Firewall Exposure to Linux-based security tooling and antivirus technologies Networking & Gateway Technologies Citrix NetScaler Wireshark Understanding of Gateway appliances and associated software Knowledge of secure communications protocols , including messaging platforms such as XMPP Storage & Data NetApp SAN NAS Backup solutions Security & Web PKI management applications Web applications and protocols Experience supporting file validation, inspection, and content verification within secure transfer environments If you are interested in discussing this Application Architect role further, please reply back with a copy of your updated CV.
06/03/2026
Full time
Application Architect Onsite in Bracknell Eligible for DV clearance £65-70K per annum + benefits package We are recruiting an Application Architect to support the ongoing evolution of a Gateway solution for a strategic UK defence customer . Working alongside senior solution leaders, you'll contribute to secure design, controlled change, and operational resilience within a mission-critical environment. This is a development opportunity for an aspiring architect looking to build design authority and architectural experience in a high-assurance setting. The Role You will: Contribute to infrastructure and Gateway design changes to maintain availability and performance Produce structured design documentation alongside the customer and Programme Manager Support architectural governance and ensure alignment to solution intent Provide technical oversight during incident troubleshooting with SOC and 3rd Line teams Assist in maintaining secure, resilient and scalable infrastructure components across Windows and Linux environments Your technical experience;Core Infrastructure VMware/vSphere RHEL & Windows Server Microsoft Services Active Directory, including Group Policy (GPO), DNS integration Linux & Platform Engineering Experience working within Red Hat Enterprise Linux environments Ability to write scripts to automate operational or security processes Familiarity with pattern matching techniques and regular expressions (Regex), particularly within security or antivirus tooling Configuration and management of the standard RHEL Firewall Exposure to Linux-based security tooling and antivirus technologies Networking & Gateway Technologies Citrix NetScaler Wireshark Understanding of Gateway appliances and associated software Knowledge of secure communications protocols , including messaging platforms such as XMPP Storage & Data NetApp SAN NAS Backup solutions Security & Web PKI management applications Web applications and protocols Experience supporting file validation, inspection, and content verification within secure transfer environments If you are interested in discussing this Application Architect role further, please reply back with a copy of your updated CV.
JAM Management Consultancy Ltd
Bracknell, Berkshire
Sales Director. ("Sales Director" OR "Director of Sales" OR "Enterprise Sales Leader" OR "Head of Sales") Global SaaS Cloud CCaaS UCaaS The Mandate A globally established cloud communications technology business is appointing a Sales Director to drive enterprise ARR growth across complex SaaS, CCaaS and Unified Communications platforms. This is a board-visible commercial leadership role. The remit is clear: Scale enterprise revenue. Strengthen executive relationships. Increase forecast precision. Lead structured global execution. Accountability • Own enterprise revenue targets across defined global markets • Lead and close multi-million-pound ARR SaaS / CCaaS / UCaaS agreements • Drive complex cloud platform sales including: Omnichannel Contact Centre AI-driven CX solutions Voice, video & collaboration platforms API integrations & CRM ecosystem alignment (Salesforce, Microsoft etc.) • Navigate CIO, CTO, Security, Procurement & Compliance stakeholders • Instil pipeline discipline and forecasting accuracy • Lead, develop and calibrate senior enterprise sales teams • Align regional execution with global GTM strategy Required Experience • Proven Sales Director leadership within SaaS / Cloud / CCaaS / UCaaS • Strong technical fluency across: Cloud architecture APIs & integrations Security & compliance frameworks Subscription / consumption revenue models (ARR / MRR) • Track record closing complex, multi-year enterprise agreements • Experience selling into FTSE 250 / Fortune 1000 environments • Comfortable operating at CIO, CTO and C-suite level • Degree educated with strong commercial grounding Profile Technically credible. Commercially disciplined. Structured thinker. Data-led operator. Calm under pressure. Builder of scalable enterprise revenue engines. This is not a regional field role. It is enterprise revenue architecture at scale.
05/03/2026
Full time
Sales Director. ("Sales Director" OR "Director of Sales" OR "Enterprise Sales Leader" OR "Head of Sales") Global SaaS Cloud CCaaS UCaaS The Mandate A globally established cloud communications technology business is appointing a Sales Director to drive enterprise ARR growth across complex SaaS, CCaaS and Unified Communications platforms. This is a board-visible commercial leadership role. The remit is clear: Scale enterprise revenue. Strengthen executive relationships. Increase forecast precision. Lead structured global execution. Accountability • Own enterprise revenue targets across defined global markets • Lead and close multi-million-pound ARR SaaS / CCaaS / UCaaS agreements • Drive complex cloud platform sales including: Omnichannel Contact Centre AI-driven CX solutions Voice, video & collaboration platforms API integrations & CRM ecosystem alignment (Salesforce, Microsoft etc.) • Navigate CIO, CTO, Security, Procurement & Compliance stakeholders • Instil pipeline discipline and forecasting accuracy • Lead, develop and calibrate senior enterprise sales teams • Align regional execution with global GTM strategy Required Experience • Proven Sales Director leadership within SaaS / Cloud / CCaaS / UCaaS • Strong technical fluency across: Cloud architecture APIs & integrations Security & compliance frameworks Subscription / consumption revenue models (ARR / MRR) • Track record closing complex, multi-year enterprise agreements • Experience selling into FTSE 250 / Fortune 1000 environments • Comfortable operating at CIO, CTO and C-suite level • Degree educated with strong commercial grounding Profile Technically credible. Commercially disciplined. Structured thinker. Data-led operator. Calm under pressure. Builder of scalable enterprise revenue engines. This is not a regional field role. It is enterprise revenue architecture at scale.
CBSbutler Holdings Limited trading as CBSbutler
Bracknell, Berkshire
3rd Line Infrastructure Engineer +6 months + +Hybrid in Bracknell +SC cleared role - Sole British nationals due to nature of the project + 500 - 570 a day +Inside IR35 Skills: +3rd Line support experience +VMware +Active Directory +Powershell +MOD experience +Sc clearance - must be active Key Responsibilities: Manage and maintain the virtualisation environment (VMWare) Windows Server administration (Apply online only) Advanced troubleshooting and problem resolution for complex infrastructure issues Apply best practice principles to optimise service delivery and operations BAU Support activities Server infrastructure monitoring and lifecycle management Your experience: Experience working in a 3rd Line support role Experience supporting MS Office applications Active Directory & Group Policy VMWare vSphere Infrastructure, VMWare Horizon Microsoft System Centre (SCOM, SCCM, SCSM) Trellix and/or TrendMicro Security Products Veeam backup and recovery PowerShell scripting for automation and data mining Developing and maintaining documentation MOD Experience If you'd like to discuss this 3rd line Infrastructure Engineer role in more detail, please send your updated CV to (url removed) and we will get in touch.
02/03/2026
Contractor
3rd Line Infrastructure Engineer +6 months + +Hybrid in Bracknell +SC cleared role - Sole British nationals due to nature of the project + 500 - 570 a day +Inside IR35 Skills: +3rd Line support experience +VMware +Active Directory +Powershell +MOD experience +Sc clearance - must be active Key Responsibilities: Manage and maintain the virtualisation environment (VMWare) Windows Server administration (Apply online only) Advanced troubleshooting and problem resolution for complex infrastructure issues Apply best practice principles to optimise service delivery and operations BAU Support activities Server infrastructure monitoring and lifecycle management Your experience: Experience working in a 3rd Line support role Experience supporting MS Office applications Active Directory & Group Policy VMWare vSphere Infrastructure, VMWare Horizon Microsoft System Centre (SCOM, SCCM, SCSM) Trellix and/or TrendMicro Security Products Veeam backup and recovery PowerShell scripting for automation and data mining Developing and maintaining documentation MOD Experience If you'd like to discuss this 3rd line Infrastructure Engineer role in more detail, please send your updated CV to (url removed) and we will get in touch.
Global Circuit Specialist Rate - 42.50 (an hour) Location - Bracknell (Hybrid) Duration - 12 months initially Ir35 - Inside (Must use an umbrella company) Position Overview A Global Circuit Infrastructure Manager is responsible for overseeing the company's international network circuit portfolio, ensuring optimal connectivity, cost efficiency, and service delivery across all global locations. This role focuses on strategic circuit management, vendor relationships, and continuous service improvement across multiple regions. Key Responsibilities Global Circuit Management Support global circuit strategy across EMEA, APAC, and Americas regions Manage complex circuit portfolios including MPLS, SD-WAN, Internet, and point-to-point services Lead circuit transformation initiatives and technology refreshes Oversee circuit migrations and upgrades across international locations Maintain comprehensive global circuit inventory and documentation Implement standardized processes for circuit lifecycle management Vendor Management Manage relationships with global telecommunications providers Support negotiations for international circuit contracts and service agreements Coordinate with regional vendors for new installations and service changes Work with procurement on cost optimization initiatives across the global circuit portfolio Ensure compliance with service level agreements (SLAs) Work with the Finance team to review and validate global circuit billing Delivery & Service Operations Coordinate with technical teams for service implementations Manage service request workflows Track and report on service delivery metrics Oversee circuit change management processes Support project coordination and management overflow for the IT Networks portfolio Coordinate circuit service testing and acceptance Maintain circuit service documentation and records Facilitate circuit issue resolution between vendors and technical teams Strategic Planning Develop long-term circuit infrastructure roadmaps Identify opportunities for network optimization and cost reduction Analyze market trends and new technologies Provide recommendations for circuit architecture improvements Create and maintain circuit standards and procedures Regular reporting on global circuit metrics and KPIs Required Skills & Experience 5+ years experience in telecommunications or network infrastructure Experience managing circuit portfolios Knowledge of telecommunications regulations in key markets Vendor management and negotiation skills Knowledge of circuit types, capacities, and technologies Strong analytical and problem-solving abilities Experience with circuit inventory management systems Technical coordination or project management experience Technical Knowledge MPLS, SD-WAN, and Internet circuit technologies Global telecommunications landscape Network architecture and design principles Circuit monitoring and management tools Bandwidth management and optimization Network security and compliance requirements Preferred Qualifications Telecommunications or networking certifications ITIL certification Experience with major global telecom providers Multi-lingual capabilities Background in network engineering Experience with cloud connectivity solutions
28/02/2026
Contractor
Global Circuit Specialist Rate - 42.50 (an hour) Location - Bracknell (Hybrid) Duration - 12 months initially Ir35 - Inside (Must use an umbrella company) Position Overview A Global Circuit Infrastructure Manager is responsible for overseeing the company's international network circuit portfolio, ensuring optimal connectivity, cost efficiency, and service delivery across all global locations. This role focuses on strategic circuit management, vendor relationships, and continuous service improvement across multiple regions. Key Responsibilities Global Circuit Management Support global circuit strategy across EMEA, APAC, and Americas regions Manage complex circuit portfolios including MPLS, SD-WAN, Internet, and point-to-point services Lead circuit transformation initiatives and technology refreshes Oversee circuit migrations and upgrades across international locations Maintain comprehensive global circuit inventory and documentation Implement standardized processes for circuit lifecycle management Vendor Management Manage relationships with global telecommunications providers Support negotiations for international circuit contracts and service agreements Coordinate with regional vendors for new installations and service changes Work with procurement on cost optimization initiatives across the global circuit portfolio Ensure compliance with service level agreements (SLAs) Work with the Finance team to review and validate global circuit billing Delivery & Service Operations Coordinate with technical teams for service implementations Manage service request workflows Track and report on service delivery metrics Oversee circuit change management processes Support project coordination and management overflow for the IT Networks portfolio Coordinate circuit service testing and acceptance Maintain circuit service documentation and records Facilitate circuit issue resolution between vendors and technical teams Strategic Planning Develop long-term circuit infrastructure roadmaps Identify opportunities for network optimization and cost reduction Analyze market trends and new technologies Provide recommendations for circuit architecture improvements Create and maintain circuit standards and procedures Regular reporting on global circuit metrics and KPIs Required Skills & Experience 5+ years experience in telecommunications or network infrastructure Experience managing circuit portfolios Knowledge of telecommunications regulations in key markets Vendor management and negotiation skills Knowledge of circuit types, capacities, and technologies Strong analytical and problem-solving abilities Experience with circuit inventory management systems Technical coordination or project management experience Technical Knowledge MPLS, SD-WAN, and Internet circuit technologies Global telecommunications landscape Network architecture and design principles Circuit monitoring and management tools Bandwidth management and optimization Network security and compliance requirements Preferred Qualifications Telecommunications or networking certifications ITIL certification Experience with major global telecom providers Multi-lingual capabilities Background in network engineering Experience with cloud connectivity solutions
CBSbutler Holdings Limited trading as CBSbutler
Bracknell, Berkshire
Application Design Engineer Onsite in Bracknell Eligible for DV clearance 50-55K per annum + benefits package Step into architecture while staying hands-on. We're seeking an Application Design Engineer to support delivery of a secure Gateway solution for a major UK defence customer . This is an opportunity for a strong infrastructure/design engineer to broaden into architecture while working on mission-critical systems in a high-security environment. You'll help implement change, maintain availability, and support operational teams within a live, complex infrastructure landscape. What You'll Be Doing Identify and implement technical changes to support Gateway capability and maintain availability Produce designs for change in collaboration with the customer and Programme Manager Work daily with the Solution Owner and Engineering Lead on technical delivery tasks Support SOC and 3rd Line teams in troubleshooting incidents and resolving complex issues Assist with configuration and ongoing support of Gateway appliances and associated platforms Your Technical Background You'll bring solid hands-on experience across infrastructure and gateway environments, including: Infrastructure VMware / vSphere RHEL & Windows Server Trellix SIEM platforms Microsoft Stack Active Directory DNS RDS Networking Citrix NetScaler Wireshark Storage NetApp SAN NAS Backup technologies Security & Gateway Gateway appliances and software PKI management applications Web applications and protocols What We're Looking For A proactive self-starter who can work independently and within a team Strong troubleshooting and analytical skills Clear communication skills across technical and non-technical audiences A desire to move from engineering into architectural responsibilities Willingness to travel weekly within the South / Southwest at short notice If you are interested in discussing this Application Design Engineer role further, please reply back with a copy of your updated CV.
23/02/2026
Full time
Application Design Engineer Onsite in Bracknell Eligible for DV clearance 50-55K per annum + benefits package Step into architecture while staying hands-on. We're seeking an Application Design Engineer to support delivery of a secure Gateway solution for a major UK defence customer . This is an opportunity for a strong infrastructure/design engineer to broaden into architecture while working on mission-critical systems in a high-security environment. You'll help implement change, maintain availability, and support operational teams within a live, complex infrastructure landscape. What You'll Be Doing Identify and implement technical changes to support Gateway capability and maintain availability Produce designs for change in collaboration with the customer and Programme Manager Work daily with the Solution Owner and Engineering Lead on technical delivery tasks Support SOC and 3rd Line teams in troubleshooting incidents and resolving complex issues Assist with configuration and ongoing support of Gateway appliances and associated platforms Your Technical Background You'll bring solid hands-on experience across infrastructure and gateway environments, including: Infrastructure VMware / vSphere RHEL & Windows Server Trellix SIEM platforms Microsoft Stack Active Directory DNS RDS Networking Citrix NetScaler Wireshark Storage NetApp SAN NAS Backup technologies Security & Gateway Gateway appliances and software PKI management applications Web applications and protocols What We're Looking For A proactive self-starter who can work independently and within a team Strong troubleshooting and analytical skills Clear communication skills across technical and non-technical audiences A desire to move from engineering into architectural responsibilities Willingness to travel weekly within the South / Southwest at short notice If you are interested in discussing this Application Design Engineer role further, please reply back with a copy of your updated CV.
CBSbutler Holdings Limited trading as CBSbutler
Bracknell, Berkshire
Security Application Design Engineer Onsite in Bracknell Eligible for DV clearance 50-55K per annum + benefits package Join a high-impact engineering team delivering a secure Gateway solution for a major UK defence customer . This is a hands-on Security Application Architect role where you'll design, implement and troubleshoot mission-critical infrastructure in a live, security-sensitive environment. Working alongside senior architects and engineering leads, you'll play a key role in maintaining availability, supporting operational teams, and driving technical change across complex systems. What You'll Be Doing Identify and implement infrastructure and application changes to support Gateway functionality and availability Produce detailed technical designs for change alongside the customer and Programme Manager Work daily with the Solution Owner and Engineering Lead to deliver engineering outcomes Provide technical support to SOC and 3rd Line teams, troubleshooting complex incidents Configure and support Gateway appliances and associated software Maintain high availability, resilience and security posture Your Technical Background You'll bring strong hands-on experience across: Infrastructure VMware / vSphere RHEL & Windows Server Trellix SIEM platforms Linux & Scripting Shell scripting REGEX Firewall configuration Microsoft Stack Active Directory DNS RDS Applications & Protocols LDAP Email, Chat & File standards Web & Chat protocols XML & JSON schema LDIF TLS server/client certificates File type digital formats Gateways Deployment, configuration and support of Gateway appliances and their software What We're Looking For A self-starter comfortable working independently and collaboratively Strong troubleshooting mindset Clear written and verbal communication skills Comfortable interacting with stakeholders at all levels Willing and able to travel weekly within the South / Southwest at short notice If you are interested in discussing this Application Security Design Engineer role further, please reply back with a copy of your updated CV.
23/02/2026
Full time
Security Application Design Engineer Onsite in Bracknell Eligible for DV clearance 50-55K per annum + benefits package Join a high-impact engineering team delivering a secure Gateway solution for a major UK defence customer . This is a hands-on Security Application Architect role where you'll design, implement and troubleshoot mission-critical infrastructure in a live, security-sensitive environment. Working alongside senior architects and engineering leads, you'll play a key role in maintaining availability, supporting operational teams, and driving technical change across complex systems. What You'll Be Doing Identify and implement infrastructure and application changes to support Gateway functionality and availability Produce detailed technical designs for change alongside the customer and Programme Manager Work daily with the Solution Owner and Engineering Lead to deliver engineering outcomes Provide technical support to SOC and 3rd Line teams, troubleshooting complex incidents Configure and support Gateway appliances and associated software Maintain high availability, resilience and security posture Your Technical Background You'll bring strong hands-on experience across: Infrastructure VMware / vSphere RHEL & Windows Server Trellix SIEM platforms Linux & Scripting Shell scripting REGEX Firewall configuration Microsoft Stack Active Directory DNS RDS Applications & Protocols LDAP Email, Chat & File standards Web & Chat protocols XML & JSON schema LDIF TLS server/client certificates File type digital formats Gateways Deployment, configuration and support of Gateway appliances and their software What We're Looking For A self-starter comfortable working independently and collaboratively Strong troubleshooting mindset Clear written and verbal communication skills Comfortable interacting with stakeholders at all levels Willing and able to travel weekly within the South / Southwest at short notice If you are interested in discussing this Application Security Design Engineer role further, please reply back with a copy of your updated CV.
CBSbutler Holdings Limited trading as CBSbutler
Bracknell, Berkshire
Application Security Architect Onsite in Bracknell Eligible for DV clearance 65-70k per annum + benefits package We are seeking an experienced Security Application Architect to support the delivery and ongoing evolution of a secure Gateway capability for a strategic UK defence customer . This role combines architectural ownership, secure design governance, and operational assurance within a high-security, mission-critical environment. You'll shape technical direction, drive change, and ensure resilient, compliant solution delivery across engineering and support teams. What you'll be doing; Own and design technical changes required to maintain and enhance Gateway capability Produce high-quality design documentation in collaboration with the customer and Programme Manager Support solution governance and architectural integrity Ensure ongoing availability, resilience and security compliance Provide architectural guidance during troubleshooting and incident resolution Act as a key technical interface between engineering delivery and operational support teams Your technical background; You will ideally be an experienced grade architect with a strong design and development background and proven experience with Gateway technologies. Your technical knowledge should include: Infrastructure & Platforms VMware / vSphere RHEL and Windows Server Trellix SIEM platforms Identity & Directory Services Active Directory DNS LDAP LDIF Gateway & Security Technologies Gateway appliances and associated software Email, Chat and File standards Web and Chat protocols XML & JSON schema TLS server/client certificates Digital file format handling Linux & Networking Shell scripting REGEX Firewall technologies What we're looking for; Self-motivated and comfortable working autonomously Strong stakeholder engagement skills Able to translate customer requirements into robust, secure designs Confident communicator at technical and leadership levels Willing to travel weekly within the South / Southwest region at short notice If you are interested in discussing this Application Security Architect role further, please reply back with a copy of your updated CV.
23/02/2026
Full time
Application Security Architect Onsite in Bracknell Eligible for DV clearance 65-70k per annum + benefits package We are seeking an experienced Security Application Architect to support the delivery and ongoing evolution of a secure Gateway capability for a strategic UK defence customer . This role combines architectural ownership, secure design governance, and operational assurance within a high-security, mission-critical environment. You'll shape technical direction, drive change, and ensure resilient, compliant solution delivery across engineering and support teams. What you'll be doing; Own and design technical changes required to maintain and enhance Gateway capability Produce high-quality design documentation in collaboration with the customer and Programme Manager Support solution governance and architectural integrity Ensure ongoing availability, resilience and security compliance Provide architectural guidance during troubleshooting and incident resolution Act as a key technical interface between engineering delivery and operational support teams Your technical background; You will ideally be an experienced grade architect with a strong design and development background and proven experience with Gateway technologies. Your technical knowledge should include: Infrastructure & Platforms VMware / vSphere RHEL and Windows Server Trellix SIEM platforms Identity & Directory Services Active Directory DNS LDAP LDIF Gateway & Security Technologies Gateway appliances and associated software Email, Chat and File standards Web and Chat protocols XML & JSON schema TLS server/client certificates Digital file format handling Linux & Networking Shell scripting REGEX Firewall technologies What we're looking for; Self-motivated and comfortable working autonomously Strong stakeholder engagement skills Able to translate customer requirements into robust, secure designs Confident communicator at technical and leadership levels Willing to travel weekly within the South / Southwest region at short notice If you are interested in discussing this Application Security Architect role further, please reply back with a copy of your updated CV.
CBSbutler Holdings Limited trading as CBSbutler
Bracknell, Berkshire
Application Architect Onsite in Bracknell Eligible for DV clearance 65-70K per annum + benefits package We are recruiting an Application Architect to support the ongoing evolution of a Gateway solution for a strategic UK defence customer . Working alongside senior solution leaders, you'll contribute to secure design, controlled change, and operational resilience within a mission-critical environment. This is a development opportunity for an aspiring architect looking to build design authority and architectural experience in a high-assurance setting. The Role You will: Contribute to infrastructure and Gateway design changes to maintain availability and performance Produce structured design documentation alongside the customer and Programme Manager Support architectural governance and ensure alignment to solution intent Provide technical oversight during incident troubleshooting with SOC and 3rd Line teams Assist in maintaining secure, resilient and scalable infrastructure components Your technical experience; You should have a design and development background with exposure to secure or Gateway-based environments, including: Core Infrastructure VMware / vSphere RHEL & Windows Server Trellix SIEM Microsoft Services Active Directory DNS RDS Networking Citrix NetScaler Wireshark Storage & Data NetApp SAN NAS Backup solutions Security & Web Gateway appliances and associated software PKI management applications Web applications and protocols Key Attributes Self-motivated and comfortable operating with guidance from senior architects Able to produce clear, structured design documentation Strong interpersonal skills with the ability to work across engineering and operational teams Willing to travel weekly within the South / Southwest region If you are interested in discussing this Application Architect role further, please reply back with a copy of your updated CV.
23/02/2026
Full time
Application Architect Onsite in Bracknell Eligible for DV clearance 65-70K per annum + benefits package We are recruiting an Application Architect to support the ongoing evolution of a Gateway solution for a strategic UK defence customer . Working alongside senior solution leaders, you'll contribute to secure design, controlled change, and operational resilience within a mission-critical environment. This is a development opportunity for an aspiring architect looking to build design authority and architectural experience in a high-assurance setting. The Role You will: Contribute to infrastructure and Gateway design changes to maintain availability and performance Produce structured design documentation alongside the customer and Programme Manager Support architectural governance and ensure alignment to solution intent Provide technical oversight during incident troubleshooting with SOC and 3rd Line teams Assist in maintaining secure, resilient and scalable infrastructure components Your technical experience; You should have a design and development background with exposure to secure or Gateway-based environments, including: Core Infrastructure VMware / vSphere RHEL & Windows Server Trellix SIEM Microsoft Services Active Directory DNS RDS Networking Citrix NetScaler Wireshark Storage & Data NetApp SAN NAS Backup solutions Security & Web Gateway appliances and associated software PKI management applications Web applications and protocols Key Attributes Self-motivated and comfortable operating with guidance from senior architects Able to produce clear, structured design documentation Strong interpersonal skills with the ability to work across engineering and operational teams Willing to travel weekly within the South / Southwest region If you are interested in discussing this Application Architect role further, please reply back with a copy of your updated CV.
Data Analyst Location: Market Street, RG12 1JD Start Date: ASAP Contract Duration: 2+ Months Working Hours: Mon Fri, 09 00 Pay Rate: £404.69 per day Job Ref: (phone number removed) Job Responsibilities Develop, maintain, and optimise Power BI dashboards and reports. Write, test, and manage SQL queries for data extraction and analysis. Analyse datasets to support business decision-making and provide actionable insights. Collaborate with IT and business teams to identify reporting requirements. Ensure data accuracy, consistency, and integrity across all systems. Provide technical support for reporting tools and troubleshoot issues. Person Specification Must-Have Requirements: Proven experience in Power BI development and report creation. Strong knowledge of SQL, including complex query writing and optimisation. Ability to interpret and analyse data to generate meaningful insights. Excellent problem-solving skills and attention to detail. Strong communication skills for liaising with stakeholders. Eligible to work in the UK with relevant documentation. Nice-to-Have Requirements: Experience working in local government or public sector environments. Knowledge of IT support services and reporting requirements. Familiarity with data governance and compliance standards. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability specific organizations or hireSrs to whom you do not wish your details to be disclosed.
10/02/2026
Contractor
Data Analyst Location: Market Street, RG12 1JD Start Date: ASAP Contract Duration: 2+ Months Working Hours: Mon Fri, 09 00 Pay Rate: £404.69 per day Job Ref: (phone number removed) Job Responsibilities Develop, maintain, and optimise Power BI dashboards and reports. Write, test, and manage SQL queries for data extraction and analysis. Analyse datasets to support business decision-making and provide actionable insights. Collaborate with IT and business teams to identify reporting requirements. Ensure data accuracy, consistency, and integrity across all systems. Provide technical support for reporting tools and troubleshoot issues. Person Specification Must-Have Requirements: Proven experience in Power BI development and report creation. Strong knowledge of SQL, including complex query writing and optimisation. Ability to interpret and analyse data to generate meaningful insights. Excellent problem-solving skills and attention to detail. Strong communication skills for liaising with stakeholders. Eligible to work in the UK with relevant documentation. Nice-to-Have Requirements: Experience working in local government or public sector environments. Knowledge of IT support services and reporting requirements. Familiarity with data governance and compliance standards. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability specific organizations or hireSrs to whom you do not wish your details to be disclosed.
Network Engineer (Gigamon or Juniper or Cisco) - Must hold an Active SC Clearance A Network Engineer with Gigamon expertise to join a highly skilled team delivering a major cyber roll-out for a large government client. This is a hands-on role working on a secure site, requiring strong technical skills, a proactive attitude, and the ability to work collaboratively with engineering and project teams. Key Responsibilities: Remotely configure hardware under the direction of a technical team lead. Build, configure, and harden Juniper Switches following detailed build guides. Build and on-board Gigamon physical appliances to the Gigavue FM Management Server . Travel to customer sites to install hardware within racks. Provide remote hardware support during customer testing phases. Deliver regular progress updates to the Project Manager and technical leads. Ensure new hardware is successfully integrated into support processes. Support out-of-hours work where required, due to customer operational schedules. Essential Skills & Experience: Demonstrable experience as a Network Engineer , ideally on Cisco-focused projects , with proven track record of implementing hardware at customer sites. Strong understanding of Gigamon solutions and on-boarding processes. If you don't have Gigamon experience you MUST have Extensive Juniper or Cisco experience. Ability to build positive working relationships and collaborate effectively within a wider project team. Clear and professional communication skills when dealing with colleagues, management, and customers. Experience supporting large government programmes or high-security environments. A proactive and positive approach with the ability to work independently and resolve technical issues. Comfortable working with minimal supervision, and able to troubleshoot and report on hardware issues and remediation steps. This is an exciting opportunity to contribute to a high-profile and impactful government programme, working with cutting-edge technologies in a secure and fast-paced environment.
06/10/2025
Contractor
Network Engineer (Gigamon or Juniper or Cisco) - Must hold an Active SC Clearance A Network Engineer with Gigamon expertise to join a highly skilled team delivering a major cyber roll-out for a large government client. This is a hands-on role working on a secure site, requiring strong technical skills, a proactive attitude, and the ability to work collaboratively with engineering and project teams. Key Responsibilities: Remotely configure hardware under the direction of a technical team lead. Build, configure, and harden Juniper Switches following detailed build guides. Build and on-board Gigamon physical appliances to the Gigavue FM Management Server . Travel to customer sites to install hardware within racks. Provide remote hardware support during customer testing phases. Deliver regular progress updates to the Project Manager and technical leads. Ensure new hardware is successfully integrated into support processes. Support out-of-hours work where required, due to customer operational schedules. Essential Skills & Experience: Demonstrable experience as a Network Engineer , ideally on Cisco-focused projects , with proven track record of implementing hardware at customer sites. Strong understanding of Gigamon solutions and on-boarding processes. If you don't have Gigamon experience you MUST have Extensive Juniper or Cisco experience. Ability to build positive working relationships and collaborate effectively within a wider project team. Clear and professional communication skills when dealing with colleagues, management, and customers. Experience supporting large government programmes or high-security environments. A proactive and positive approach with the ability to work independently and resolve technical issues. Comfortable working with minimal supervision, and able to troubleshoot and report on hardware issues and remediation steps. This is an exciting opportunity to contribute to a high-profile and impactful government programme, working with cutting-edge technologies in a secure and fast-paced environment.
About Us: We are a renowned firm of architects with a commitment to designing innovative and sustainable spaces. With our headquarters in Bracknell and two additional offices in the Berkshire and Hampshire areas, we support a growing network of creative professionals. Our internal IT department plays a vital role in empowering our 300 users to work efficiently and collaboratively, ensuring that technology drives our creative vision forward. The Role: We are looking for a proactive and experienced Senior IT Engineer to join our close-knit internal IT team of five. You will provide 3rd line support and ensure the smooth operation of our IT infrastructure across all three offices. Working primarily within an Azure and Office 365 environment, you will leverage your general Microsoft expertise to troubleshoot complex issues, implement solutions, and support our team's creative endeavors. Key Responsibilities: Deliver 3rd line support to a network of 300 users across three offices. Maintain and optimize our Azure and Office 365 infrastructure. Troubleshoot and resolve technical issues, ensuring minimal downtime. Collaborate with the IT team to develop and implement IT solutions. Support the rollout of new technologies to enhance efficiency and collaboration. Ensure the security and integrity of the firm's IT systems. Requirements: Solid experience with Azure, Office 365, and general Microsoft technologies. Proven ability to provide 3rd line support in a professional setting. Excellent problem-solving skills and attention to detail. Strong communication skills to support end-users effectively. A team-oriented approach with a passion for delivering top-notch IT services. What We Offer: Competitive salary and benefits package. The opportunity to work in a creative and collaborative environment. Professional growth and development within a dynamic team. The chance to play a pivotal role in supporting architectural innovation.
02/10/2025
Full time
About Us: We are a renowned firm of architects with a commitment to designing innovative and sustainable spaces. With our headquarters in Bracknell and two additional offices in the Berkshire and Hampshire areas, we support a growing network of creative professionals. Our internal IT department plays a vital role in empowering our 300 users to work efficiently and collaboratively, ensuring that technology drives our creative vision forward. The Role: We are looking for a proactive and experienced Senior IT Engineer to join our close-knit internal IT team of five. You will provide 3rd line support and ensure the smooth operation of our IT infrastructure across all three offices. Working primarily within an Azure and Office 365 environment, you will leverage your general Microsoft expertise to troubleshoot complex issues, implement solutions, and support our team's creative endeavors. Key Responsibilities: Deliver 3rd line support to a network of 300 users across three offices. Maintain and optimize our Azure and Office 365 infrastructure. Troubleshoot and resolve technical issues, ensuring minimal downtime. Collaborate with the IT team to develop and implement IT solutions. Support the rollout of new technologies to enhance efficiency and collaboration. Ensure the security and integrity of the firm's IT systems. Requirements: Solid experience with Azure, Office 365, and general Microsoft technologies. Proven ability to provide 3rd line support in a professional setting. Excellent problem-solving skills and attention to detail. Strong communication skills to support end-users effectively. A team-oriented approach with a passion for delivering top-notch IT services. What We Offer: Competitive salary and benefits package. The opportunity to work in a creative and collaborative environment. Professional growth and development within a dynamic team. The chance to play a pivotal role in supporting architectural innovation.
Senior Software Developer - C# Senior Software Developer required by a leading Cloud Technology company based in Bracknell. The company are working on cutting-edge technology including AI and propensity modelling. This is a brand-new position due to growth and will join a well-established, high calibre development team. The company operate on a hybrid model which involves 3 days in the office and 2 days from home. Essential experience: Degree in Computer Science or other STEM subject ideally from a Russell Group University 5+ years' experience in a software development role C# SQL Server Source control, ideally Git Experience working within an Agile environment Any experience in the following would be advantageous: .NET 5/6 JavaScript, TypeScript and frameworks such as React.js Docker, Kubernetes NoSQL This is an exciting opportunity to join a rapidly expanding company using the latest tools and technologies. If you are looking for a role of this nature, please contact or call . Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
01/10/2025
Full time
Senior Software Developer - C# Senior Software Developer required by a leading Cloud Technology company based in Bracknell. The company are working on cutting-edge technology including AI and propensity modelling. This is a brand-new position due to growth and will join a well-established, high calibre development team. The company operate on a hybrid model which involves 3 days in the office and 2 days from home. Essential experience: Degree in Computer Science or other STEM subject ideally from a Russell Group University 5+ years' experience in a software development role C# SQL Server Source control, ideally Git Experience working within an Agile environment Any experience in the following would be advantageous: .NET 5/6 JavaScript, TypeScript and frameworks such as React.js Docker, Kubernetes NoSQL This is an exciting opportunity to join a rapidly expanding company using the latest tools and technologies. If you are looking for a role of this nature, please contact or call . Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Software Developer - C# Software Developer required by a leading Cloud Technology company based in Bracknell. The company are working on cutting-edge technology including AI and propensity modelling. This is a brand-new position due to growth and will join a well-established, high calibre development team. The company operate on a hybrid model which involves 3 days in the office and 2 days from home. Essential experience: Degree in Computer Science or other STEM subject ideally from a Russell Group University 3+ years' experience in a software development role C# SQL Server Source control, ideally Git Experience working within an Agile environment Any experience in the following would be advantageous: .NET 5/6 JavaScript, TypeScript and frameworks such as React.js Docker, Kubernetes NoSQL This is an exciting opportunity to join a rapidly expanding company using the latest tools and technologies. If you are looking for a role of this nature, please contact or call . Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
01/10/2025
Full time
Software Developer - C# Software Developer required by a leading Cloud Technology company based in Bracknell. The company are working on cutting-edge technology including AI and propensity modelling. This is a brand-new position due to growth and will join a well-established, high calibre development team. The company operate on a hybrid model which involves 3 days in the office and 2 days from home. Essential experience: Degree in Computer Science or other STEM subject ideally from a Russell Group University 3+ years' experience in a software development role C# SQL Server Source control, ideally Git Experience working within an Agile environment Any experience in the following would be advantageous: .NET 5/6 JavaScript, TypeScript and frameworks such as React.js Docker, Kubernetes NoSQL This is an exciting opportunity to join a rapidly expanding company using the latest tools and technologies. If you are looking for a role of this nature, please contact or call . Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Software Development Team Lead Software Development Team Lead required by a leading global Cloud Technology company based in Bracknell. The company are working on cutting-edge technology including AI and propensity modelling. The Software Development Team Lead will be responsible for the software engineering output of the team. This will be a leadership role however the successful Software Development Team Lead will also be expected to be hands-on writing code when required, as well as designing architecture. Therefore the successful candidate will have strong hands-on coding knowledge. The company are happy to consider a Senior/Lead Developer who is looking to step up into more of a leadership role. They operate on a hybrid model which involves 3 days in the office and 2 days from home. Essential experience: Degree in STEM subject from a Russell Group or Red Brick University Experience leading software development teams Knowledge of either C# or React Strong experience with SQL Source control, ideally Git Agile Any experience in the following would be advantageous: Latest versions of .NET AI, Machine Learning JavaScript, TypeScript and associated frameworks Containers, Docker, Kubernetes NoSQL Test tools such as xUnit, Cypress, Selenium, Jest, SoapUI This is an exciting opportunity to join a rapidly expanding company using the latest tools and technologies. If you are looking for a role of this nature, please contact or call . Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
01/10/2025
Full time
Software Development Team Lead Software Development Team Lead required by a leading global Cloud Technology company based in Bracknell. The company are working on cutting-edge technology including AI and propensity modelling. The Software Development Team Lead will be responsible for the software engineering output of the team. This will be a leadership role however the successful Software Development Team Lead will also be expected to be hands-on writing code when required, as well as designing architecture. Therefore the successful candidate will have strong hands-on coding knowledge. The company are happy to consider a Senior/Lead Developer who is looking to step up into more of a leadership role. They operate on a hybrid model which involves 3 days in the office and 2 days from home. Essential experience: Degree in STEM subject from a Russell Group or Red Brick University Experience leading software development teams Knowledge of either C# or React Strong experience with SQL Source control, ideally Git Agile Any experience in the following would be advantageous: Latest versions of .NET AI, Machine Learning JavaScript, TypeScript and associated frameworks Containers, Docker, Kubernetes NoSQL Test tools such as xUnit, Cypress, Selenium, Jest, SoapUI This is an exciting opportunity to join a rapidly expanding company using the latest tools and technologies. If you are looking for a role of this nature, please contact or call . Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
.NET Developer, .NET 9, C# - Consultancy - Bracknell (Tech stack: .NET Developer, .NET 9, ASP.NET, C#, React, Angular 19, Microservices, Vue.js, TypeScript, Azure, Web API 2, Agile, Azure SQL, Programmer, Full Stack Engineer, Architect, .NET Developer) Our client is an award winning Microsoft consultancy. They specialise in delivering innovative .NET technology based business solutions to investment banks, financial services companies, prestigious music/media label and many more. They are about to embark on one of the most ambitious .NET development projects since the birth of the .NET framework. We are seeking several .NET Developer with an extensive array of talent and expertise. .NET Developer will be given complete ownership of your business area and the opportunity to work on the full project life cycle. .NET Developer applicants should have a skill set that encompasses some or all of the following: .NET, .NET Core / ASP.NET MVC, C# and Azure SQL. Knowledge of software development methodologies is of interest (Agile, Scrum). My client will provide training in: .NET 9, JavaScript, React, Angular 19, Microservices, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and MongoDB. This is a truly exciting project, one which if you are given the opportunity to work on will do wonders for your CV and boost you into the IT super league! Our client is looking to secure and retain the services of the very best .NET Developer candidates on the market place, as such they are offering a challenging role and working environment, industry recognized training, guaranteed career progression and above market rate salaries. Location: Bracknell, Berkshire, UK / Remote Working Salary: £35,000 - £65,000 + Bonus + Pension + Benefits Applicants must be based in the UK and have the right to work in the UK even though remote working is available. Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUKNETRECNOIRUKREC
01/10/2025
Full time
.NET Developer, .NET 9, C# - Consultancy - Bracknell (Tech stack: .NET Developer, .NET 9, ASP.NET, C#, React, Angular 19, Microservices, Vue.js, TypeScript, Azure, Web API 2, Agile, Azure SQL, Programmer, Full Stack Engineer, Architect, .NET Developer) Our client is an award winning Microsoft consultancy. They specialise in delivering innovative .NET technology based business solutions to investment banks, financial services companies, prestigious music/media label and many more. They are about to embark on one of the most ambitious .NET development projects since the birth of the .NET framework. We are seeking several .NET Developer with an extensive array of talent and expertise. .NET Developer will be given complete ownership of your business area and the opportunity to work on the full project life cycle. .NET Developer applicants should have a skill set that encompasses some or all of the following: .NET, .NET Core / ASP.NET MVC, C# and Azure SQL. Knowledge of software development methodologies is of interest (Agile, Scrum). My client will provide training in: .NET 9, JavaScript, React, Angular 19, Microservices, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and MongoDB. This is a truly exciting project, one which if you are given the opportunity to work on will do wonders for your CV and boost you into the IT super league! Our client is looking to secure and retain the services of the very best .NET Developer candidates on the market place, as such they are offering a challenging role and working environment, industry recognized training, guaranteed career progression and above market rate salaries. Location: Bracknell, Berkshire, UK / Remote Working Salary: £35,000 - £65,000 + Bonus + Pension + Benefits Applicants must be based in the UK and have the right to work in the UK even though remote working is available. Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUKNETRECNOIRUKREC
Our client is looking for a Senior Lead Developer to help play a key role in out a brand-new technology function. This hybrid role offers a fantastic opportunity with a clear path towards technical leadership or architecture. Senior Lead Developer Bracknell - 3-4 days on site (hybrid) Up to 70,000 per annum The Role: As the Senior Lead you'll be joining at an exciting time, helping to design and deliver digital products and platforms that will reshape the way the business operates. It's a hands-on development role, but also one with real influence-ideal for someone who enjoys mentoring, technical leadership, and working closely with the CTO on shaping long-term strategy. Key Responsibilities: Design, develop, and maintain scalable and secure applications using .NET (C#) and SQL Server. Lead technical design sessions and provide architectural input on new initiatives. Help build and support infrastructure components as part of the application lifecycle (e.g. deployment pipelines, cloud infrastructure, monitoring tools). Ensure adherence to best practices in coding, security, testing, and documentation. Mentor and support developers, contributing to a culture of continuous development. Play a key role in defining and shaping the department's development processes and tools. Participate in strategic planning and provide insights into technology roadmaps. Experience & Skills: Strong experience with .NET Framework / .NET Core, C#, and related technologies. Solid SQL knowledge Good understanding of infrastructure fundamentals (e.g., networking, servers, cloud services-Azure ). Experience working with version control (e.g., Git) and CI/CD pipelines. Ability to take ownership of projects and lead from a technical standpoint. Strong problem-solving and communication skills. Desirable: Experience with containerization (Docker, Kubernetes). Familiarity with front-end technologies. Knowledge of DevOps practices and tools. Agile / Scrum methodology familiarity. If you're a Senior Developer ready to step into more influence, or a Lead looking for a fresh challenge, please get in touch with (url removed) to discuss this exciting opportunity. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
01/09/2025
Full time
Our client is looking for a Senior Lead Developer to help play a key role in out a brand-new technology function. This hybrid role offers a fantastic opportunity with a clear path towards technical leadership or architecture. Senior Lead Developer Bracknell - 3-4 days on site (hybrid) Up to 70,000 per annum The Role: As the Senior Lead you'll be joining at an exciting time, helping to design and deliver digital products and platforms that will reshape the way the business operates. It's a hands-on development role, but also one with real influence-ideal for someone who enjoys mentoring, technical leadership, and working closely with the CTO on shaping long-term strategy. Key Responsibilities: Design, develop, and maintain scalable and secure applications using .NET (C#) and SQL Server. Lead technical design sessions and provide architectural input on new initiatives. Help build and support infrastructure components as part of the application lifecycle (e.g. deployment pipelines, cloud infrastructure, monitoring tools). Ensure adherence to best practices in coding, security, testing, and documentation. Mentor and support developers, contributing to a culture of continuous development. Play a key role in defining and shaping the department's development processes and tools. Participate in strategic planning and provide insights into technology roadmaps. Experience & Skills: Strong experience with .NET Framework / .NET Core, C#, and related technologies. Solid SQL knowledge Good understanding of infrastructure fundamentals (e.g., networking, servers, cloud services-Azure ). Experience working with version control (e.g., Git) and CI/CD pipelines. Ability to take ownership of projects and lead from a technical standpoint. Strong problem-solving and communication skills. Desirable: Experience with containerization (Docker, Kubernetes). Familiarity with front-end technologies. Knowledge of DevOps practices and tools. Agile / Scrum methodology familiarity. If you're a Senior Developer ready to step into more influence, or a Lead looking for a fresh challenge, please get in touch with (url removed) to discuss this exciting opportunity. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
VMware Engineer - Must have a valid DV Clearance We are seeking a VMware Engineer to join an established deployment team working on a major hardware roll-out for a large government account. You will play a key part in the configuration and deployment of ESX devices as part of a wider infrastructure programme. Key Responsibilities: Build and configure VMware ESX hosts according to detailed build guides within a project deployment environment. Install hardware on-site, including racking and cabling activities as required. Provide remote support during hardware testing phases to assist with technical validation. Engage with internal service teams to ensure successful handover and support of newly deployed hardware. Deliver regular updates on progress and issues to the Project Manager and team leads. Support occasional out-of-hours work due to the nature of customer operations. Essential Skills & Experience: Demonstrated experience as an Infrastructure Engineer in project-based environments, particularly building from structured documentation. Solid technical background across enterprise infrastructure, including strong VMware/vSphere experience. Comfortable working independently with minimal supervision, proactively resolving issues and identifying root causes. Strong collaboration and interpersonal skills, with a proven ability to work effectively within technical teams and with wider stakeholders. Clear and professional communication skills, both written and verbal. Excellent attention to detail and ability to follow process and documentation precisely. Previous experience working with large government clients or in secure environments. Positive, can-do attitude with a solution-focused mindset. This is a fantastic opportunity for a motivated and technically capable engineer to contribute to a high-impact government infrastructure programme. You'll be working alongside skilled professionals in a secure environment, helping to deliver mission-critical solutions.
27/08/2025
Contractor
VMware Engineer - Must have a valid DV Clearance We are seeking a VMware Engineer to join an established deployment team working on a major hardware roll-out for a large government account. You will play a key part in the configuration and deployment of ESX devices as part of a wider infrastructure programme. Key Responsibilities: Build and configure VMware ESX hosts according to detailed build guides within a project deployment environment. Install hardware on-site, including racking and cabling activities as required. Provide remote support during hardware testing phases to assist with technical validation. Engage with internal service teams to ensure successful handover and support of newly deployed hardware. Deliver regular updates on progress and issues to the Project Manager and team leads. Support occasional out-of-hours work due to the nature of customer operations. Essential Skills & Experience: Demonstrated experience as an Infrastructure Engineer in project-based environments, particularly building from structured documentation. Solid technical background across enterprise infrastructure, including strong VMware/vSphere experience. Comfortable working independently with minimal supervision, proactively resolving issues and identifying root causes. Strong collaboration and interpersonal skills, with a proven ability to work effectively within technical teams and with wider stakeholders. Clear and professional communication skills, both written and verbal. Excellent attention to detail and ability to follow process and documentation precisely. Previous experience working with large government clients or in secure environments. Positive, can-do attitude with a solution-focused mindset. This is a fantastic opportunity for a motivated and technically capable engineer to contribute to a high-impact government infrastructure programme. You'll be working alongside skilled professionals in a secure environment, helping to deliver mission-critical solutions.
.NET Developer, .NET 7, C# - Consultancy - Bracknell (Tech stack: .NET Developer, .NET 7, ASP.NET, C#, React, Angular 14, Microservices, Vue.js, TypeScript, Azure, Web API 2, Agile, SQL Server 2022, Programmer, Full Stack Engineer, Architect, .NET Developer) Our client is an award winning Microsoft consultancy. They specialise in delivering innovative .NET technology based business solutions to investment banks, financial services companies, prestigious music/media label and many more. They are about to embark on one of the most ambitious .NET development projects since the birth of the .NET framework. We are seeking several .NET Developer with an extensive array of talent and expertise. .NET Developer will be given complete ownership of your business area and the opportunity to work on the full project life cycle. .NET Developer applicants should have a skill set that encompasses some or all of the following: .NET, .NET Core / ASP.NET MVC, C# and SQL Server. Knowledge of software development methodologies is of interest (Agile, Scrum). My client will provide training in: .NET 7, JavaScript, React, Angular 14, Microservices, MongoDB, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and SQL Server 2022. This is a truly exciting project, one which if you are given the opportunity to work on will do wonders for your CV and boost you into the IT super league! Our client is looking to secure and retain the services of the very best .NET Developer candidates on the market place, as such they are offering a challenging role and working environment, industry recognized training, guaranteed career progression and above market rate salaries. Location: Bracknell, Berkshire, UK / Remote Working Salary: £35,000 - £65,000 + Bonus + Pension + Benefits Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUKNETRECNOIRUKREC
19/08/2023
Full time
.NET Developer, .NET 7, C# - Consultancy - Bracknell (Tech stack: .NET Developer, .NET 7, ASP.NET, C#, React, Angular 14, Microservices, Vue.js, TypeScript, Azure, Web API 2, Agile, SQL Server 2022, Programmer, Full Stack Engineer, Architect, .NET Developer) Our client is an award winning Microsoft consultancy. They specialise in delivering innovative .NET technology based business solutions to investment banks, financial services companies, prestigious music/media label and many more. They are about to embark on one of the most ambitious .NET development projects since the birth of the .NET framework. We are seeking several .NET Developer with an extensive array of talent and expertise. .NET Developer will be given complete ownership of your business area and the opportunity to work on the full project life cycle. .NET Developer applicants should have a skill set that encompasses some or all of the following: .NET, .NET Core / ASP.NET MVC, C# and SQL Server. Knowledge of software development methodologies is of interest (Agile, Scrum). My client will provide training in: .NET 7, JavaScript, React, Angular 14, Microservices, MongoDB, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and SQL Server 2022. This is a truly exciting project, one which if you are given the opportunity to work on will do wonders for your CV and boost you into the IT super league! Our client is looking to secure and retain the services of the very best .NET Developer candidates on the market place, as such they are offering a challenging role and working environment, industry recognized training, guaranteed career progression and above market rate salaries. Location: Bracknell, Berkshire, UK / Remote Working Salary: £35,000 - £65,000 + Bonus + Pension + Benefits Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUKNETRECNOIRUKREC
.NET Developer, .NET 6, C# - Consultancy - Bracknell (Tech stack: .NET Developer, .NET 6, ASP.NET, C#, React, Angular 13, Microservices, Vue.js, TypeScript, Azure, Web API 2, Agile, SQL Server 2019, Programmer, Full Stack Engineer, Architect, .NET Developer) Our client is an award winning Microsoft consultancy. They specialise in delivering innovative .NET technology based business solutions to investment banks, financial services companies, prestigious music/media label and many more. They are about to embark on one of the most ambitious .NET development projects since the birth of the .NET framework. We are seeking several .NET Developer with an extensive array of talent and expertise. .NET Developer will be given complete ownership of your business area and the opportunity to work on the full project life cycle. .NET Developer applicants should have a skill set that encompasses some or all of the following: .NET, .NET Core / ASP.NET MVC, C# and SQL Server. Knowledge of software development methodologies is of interest (Agile, Scrum). My client will provide training in: .NET 6, JavaScript, React, Angular 13, Microservices, MongoDB, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and SQL Server 2019. This is a truly exciting project, one which if you are given the opportunity to work on will do wonders for your CV and boost you into the IT super league! Our client is looking to secure and retain the services of the very best .NET Developer candidates on the market place, as such they are offering a challenging role and working environment, industry recognized training, guaranteed career progression and above market rate salaries. Location: Bracknell, Berkshire, UK / Remote Working Salary: £35,000 - £65,000 + Bonus + Pension + Benefits Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUKNETRECNOIRUKREC
23/09/2022
Full time
.NET Developer, .NET 6, C# - Consultancy - Bracknell (Tech stack: .NET Developer, .NET 6, ASP.NET, C#, React, Angular 13, Microservices, Vue.js, TypeScript, Azure, Web API 2, Agile, SQL Server 2019, Programmer, Full Stack Engineer, Architect, .NET Developer) Our client is an award winning Microsoft consultancy. They specialise in delivering innovative .NET technology based business solutions to investment banks, financial services companies, prestigious music/media label and many more. They are about to embark on one of the most ambitious .NET development projects since the birth of the .NET framework. We are seeking several .NET Developer with an extensive array of talent and expertise. .NET Developer will be given complete ownership of your business area and the opportunity to work on the full project life cycle. .NET Developer applicants should have a skill set that encompasses some or all of the following: .NET, .NET Core / ASP.NET MVC, C# and SQL Server. Knowledge of software development methodologies is of interest (Agile, Scrum). My client will provide training in: .NET 6, JavaScript, React, Angular 13, Microservices, MongoDB, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and SQL Server 2019. This is a truly exciting project, one which if you are given the opportunity to work on will do wonders for your CV and boost you into the IT super league! Our client is looking to secure and retain the services of the very best .NET Developer candidates on the market place, as such they are offering a challenging role and working environment, industry recognized training, guaranteed career progression and above market rate salaries. Location: Bracknell, Berkshire, UK / Remote Working Salary: £35,000 - £65,000 + Bonus + Pension + Benefits Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUKNETRECNOIRUKREC
Network Engineer - Security cleared Lorien Global have partnered up with a Global IT service provider. We are actively recruiting a security cleared Network Engineer to work on a initial 6 month contract, this role will be working on site based in Bracknell. Role Purpose: Your role Responsible for the design, creation, testing and documenting of new and amended programs from supplied specifications in accordance with agreed standards. The provision of application maintenance and support services, either directly to users of the applications or to service delivery functions. Key Accountabilities: Daily duties will include a mixture project/implementation work and general support escalations/fault finding. The role will also require the individual to be capable of configuring, troubleshooting and tuning Juniper network devices. Key experience required: High Technical knowledge of networks, network security and their configuration and operational processes Minimum of two years commercial networking experience Strong, in depth knowledge of networking technologies, ie LAN, WAN, TCP/IP, routing, switching and subnet addressing Strong in depth knowledge of networking hardware, ideally from the Juniper family Experience of network implementation work Good network management, security and configuration understanding Working knowledge of ISDN, VPN, Broadband solutions Experience with network monitoring and troubleshooting tools Well-developed leadership, management and consulting skills A valid security clearance is required for this role. If you feel this role matches your skill set and you would like to know more then please apply now! Carbon60, Lorien, SRG - the Impellam Group STEM Portfolio is acting as an Employment Business in relation to this vacancy.
23/09/2022
Contractor
Network Engineer - Security cleared Lorien Global have partnered up with a Global IT service provider. We are actively recruiting a security cleared Network Engineer to work on a initial 6 month contract, this role will be working on site based in Bracknell. Role Purpose: Your role Responsible for the design, creation, testing and documenting of new and amended programs from supplied specifications in accordance with agreed standards. The provision of application maintenance and support services, either directly to users of the applications or to service delivery functions. Key Accountabilities: Daily duties will include a mixture project/implementation work and general support escalations/fault finding. The role will also require the individual to be capable of configuring, troubleshooting and tuning Juniper network devices. Key experience required: High Technical knowledge of networks, network security and their configuration and operational processes Minimum of two years commercial networking experience Strong, in depth knowledge of networking technologies, ie LAN, WAN, TCP/IP, routing, switching and subnet addressing Strong in depth knowledge of networking hardware, ideally from the Juniper family Experience of network implementation work Good network management, security and configuration understanding Working knowledge of ISDN, VPN, Broadband solutions Experience with network monitoring and troubleshooting tools Well-developed leadership, management and consulting skills A valid security clearance is required for this role. If you feel this role matches your skill set and you would like to know more then please apply now! Carbon60, Lorien, SRG - the Impellam Group STEM Portfolio is acting as an Employment Business in relation to this vacancy.
Cable Pullers (Fibre & Copper) - 3 month contract - Outside IR35 - Bracknell/Didcot - 8 hour days - £140PD pay Damia Group are currently working alongside a well known telecommunication's company based in the UK and we are currenlty supporting them on numerous projects across the UK in 2022. Job title: Cable puller Job Responsibilities: Pulling in Fibre/Copper cable in a new build environment, this is to prepare the cables for the next stage of installation. There would be a month and half at Bracknell new build, the same engineers would then move on to Didcot new build for the remainder of the 3 month contract. Experience: Knowledge of Fibre/Copper cabling is essential. Hours of work: 8 Hour days - Monday-Friday between 8am-5pm TBC nearer the start date. O/T may be available for weekdays & weekends. Certs: ECS/CSCS Tools & PPE: Hand tools & PPE If you are interested in securing a new contract for the start of 2022 please feel free to contact myself and we can discuss the role in more detail. Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website Damia Group is acting as an Employment Business in relation to this vacancy.
05/11/2021
Contractor
Cable Pullers (Fibre & Copper) - 3 month contract - Outside IR35 - Bracknell/Didcot - 8 hour days - £140PD pay Damia Group are currently working alongside a well known telecommunication's company based in the UK and we are currenlty supporting them on numerous projects across the UK in 2022. Job title: Cable puller Job Responsibilities: Pulling in Fibre/Copper cable in a new build environment, this is to prepare the cables for the next stage of installation. There would be a month and half at Bracknell new build, the same engineers would then move on to Didcot new build for the remainder of the 3 month contract. Experience: Knowledge of Fibre/Copper cabling is essential. Hours of work: 8 Hour days - Monday-Friday between 8am-5pm TBC nearer the start date. O/T may be available for weekdays & weekends. Certs: ECS/CSCS Tools & PPE: Hand tools & PPE If you are interested in securing a new contract for the start of 2022 please feel free to contact myself and we can discuss the role in more detail. Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website Damia Group is acting as an Employment Business in relation to this vacancy.
10 x Cable Pullers (Fibre & Copper) - 3 month contract - Outside IR35 - Bracknell/Didcot - 8 hour days - £140PD pay Damia Group are currently working alongside a well known telecommunication's company based in the UK and we are currently supporting them on numerous projects across the UK in 2022. Job title: Cable puller Job Responsibilities: Pulling in Fibre/Copper cable in a new build environment, this is to prepare the cables for the next stage of installation. There would be a month and half at Bracknell new build, the same engineers would then move on to Didcot new build for the remainder of the 3 month contract. Experience: Knowledge of Fibre/Copper cabling is essential. Hours of work: 8 Hour days - Monday-Friday between 8am-5pm TBC nearer the start date. O/T may be available for weekdays & weekends. Certs: ECS/CSCS Tools & PPE: Hand tools & PPE If you are interested in securing a new contract for the start of 2022 please feel free to contact myself and we can discuss the role in more detail. Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website Damia Group is acting as an Employment Business in relation to this vacancy.
05/11/2021
Contractor
10 x Cable Pullers (Fibre & Copper) - 3 month contract - Outside IR35 - Bracknell/Didcot - 8 hour days - £140PD pay Damia Group are currently working alongside a well known telecommunication's company based in the UK and we are currently supporting them on numerous projects across the UK in 2022. Job title: Cable puller Job Responsibilities: Pulling in Fibre/Copper cable in a new build environment, this is to prepare the cables for the next stage of installation. There would be a month and half at Bracknell new build, the same engineers would then move on to Didcot new build for the remainder of the 3 month contract. Experience: Knowledge of Fibre/Copper cabling is essential. Hours of work: 8 Hour days - Monday-Friday between 8am-5pm TBC nearer the start date. O/T may be available for weekdays & weekends. Certs: ECS/CSCS Tools & PPE: Hand tools & PPE If you are interested in securing a new contract for the start of 2022 please feel free to contact myself and we can discuss the role in more detail. Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website Damia Group is acting as an Employment Business in relation to this vacancy.
Senior Software Developer / Full Stack Engineer (Python JavaScript HTML CSS GCP). Opportunity for a talented Senior Software Developer to join a small, close-knit SaaS company that have created a successful HR management system. The product enables companies to efficiently manage all of their HR data (such as tracking leave and absences and managing review processes) and receives over 50k unique logins per day. As a Senior Software Developer you will spend 50% of your time hands-on designing and developing new features for the HR web application and API integrations with 3rd party software. You'll be working across the full tech stack (50/50 backend and front end split) utilising tools and technologies including Python, Jinja, JavaScript, RequireJS, HTML, CSS, GCP, TDD, Jira and Circle CI. The remainder 50% of your time will be spend mentoring and leading a small team; conducting code reviews and having catch ups whilst also contributing to the technical strategic roadmap for the product. The company have modern, spacious offices based in Bracknell with on-site parking available and only a 10 minute walk from the nearest train station. You won't be expected to go into the office every day and can work from home 3 days a week. When you are in the office you can enjoy a friendly and supportive environment with regular socials and team events. Requirements: *Previous experience working across the full stack with very good knowledge of Python and JavaScript *Good knowledge of Python and JavaScript frameworks such as Jinja, Django, RequireJS. React, Angular, Vue *Very good web development skills including HTML5 and CSS3 *Experience with TDD *Excellent communication and collaboration skills As a Senior Software Developer you can expect to earn a competitive salary (up to £70k) plus benefits. Apply today or call to have a confidential discussion about this Senior Software Developer (Python JavaScript) role.
04/11/2021
Full time
Senior Software Developer / Full Stack Engineer (Python JavaScript HTML CSS GCP). Opportunity for a talented Senior Software Developer to join a small, close-knit SaaS company that have created a successful HR management system. The product enables companies to efficiently manage all of their HR data (such as tracking leave and absences and managing review processes) and receives over 50k unique logins per day. As a Senior Software Developer you will spend 50% of your time hands-on designing and developing new features for the HR web application and API integrations with 3rd party software. You'll be working across the full tech stack (50/50 backend and front end split) utilising tools and technologies including Python, Jinja, JavaScript, RequireJS, HTML, CSS, GCP, TDD, Jira and Circle CI. The remainder 50% of your time will be spend mentoring and leading a small team; conducting code reviews and having catch ups whilst also contributing to the technical strategic roadmap for the product. The company have modern, spacious offices based in Bracknell with on-site parking available and only a 10 minute walk from the nearest train station. You won't be expected to go into the office every day and can work from home 3 days a week. When you are in the office you can enjoy a friendly and supportive environment with regular socials and team events. Requirements: *Previous experience working across the full stack with very good knowledge of Python and JavaScript *Good knowledge of Python and JavaScript frameworks such as Jinja, Django, RequireJS. React, Angular, Vue *Very good web development skills including HTML5 and CSS3 *Experience with TDD *Excellent communication and collaboration skills As a Senior Software Developer you can expect to earn a competitive salary (up to £70k) plus benefits. Apply today or call to have a confidential discussion about this Senior Software Developer (Python JavaScript) role.
Your Company: An exciting opportunity has arisen with an FMCG company with a strong presence across Berkshire and Surrey for an Application Support Analyst, to be based out of their office near Bracknell. Network Professional have partnered with this excellent company previously, and due to continued success across the last 18 months, the business continues to grow. The acquisition of an Application Support Analyst, to join a growing IT team, will enable business applications to function smoothly and coherently, improving the planning, reporting and Information Management process. This position is available on both a permanent and Fixed Term Contract basis for strong Application Analysts looking to develop their career. Your Role & Responsibilities: * Ensuring all business platforms are running correctly and processes are followed and understanding the current setup of various business platforms and how they connect/integrate * Managing helpdesk ticket queries and requests related to the business platforms, including the reporting systems, as well as change requests and development requests throughout application's lifecycle * Troubleshooting any issues from the existing day to day activities and looking for improvements and automation in order to increase the quality of the data output and reduce overheads * Driving design, planning, testing and rollout of any new business applications and systems the business may agree upon * Supporting daily running of the reports by troubleshooting issues and managing communication with 3rd parties to ensure prompt resolution * Communicating regularly with key stakeholders to ensure that reports are functional, accurate and accessible * Answering IT related issues and providing high quality customer service across the company What you will need to Apply: For this position, applicants should have prior experience within an Application Support role, demonstrating excellent analytical skills, capable of improving current business processes. Applicants should be proficient with SQL and Microsoft Excel to an advanced level, and ideally have exposure to Qlick or Power BI. Candidates should be excellent communicators at all levels, and have strong organisational & documenting skills to ensure applications are predictable and reliable. Applicants should also be great problem-solvers, able to analyse and improve business processes through innovative thinking and in-depth analysis of current business applications that are in use. What you will get in Return: This position is open to applicants on both a permanent and fixed-term contract basis, with the opportunity to join a diverse, talented and highly charismatic team of professionals who are passionate about what they do. A base salary in excess of £40,000 is on offer on a permanent basis, with additional benefits such as discretionary company bonus, 25 days holiday, and free parking covered. You will also be eligible for training and development within additional applications of the IT sphere at the company, enabling strong opportunities for progression in your career. A fantastic opportunity to join a growing company in the midst of a highly successful period in their history! If you are interested in the role listed above and would like more information, please reach out to Joshua Whitton - Talent Acquisition Specialist on or via email at
04/11/2021
Full time
Your Company: An exciting opportunity has arisen with an FMCG company with a strong presence across Berkshire and Surrey for an Application Support Analyst, to be based out of their office near Bracknell. Network Professional have partnered with this excellent company previously, and due to continued success across the last 18 months, the business continues to grow. The acquisition of an Application Support Analyst, to join a growing IT team, will enable business applications to function smoothly and coherently, improving the planning, reporting and Information Management process. This position is available on both a permanent and Fixed Term Contract basis for strong Application Analysts looking to develop their career. Your Role & Responsibilities: * Ensuring all business platforms are running correctly and processes are followed and understanding the current setup of various business platforms and how they connect/integrate * Managing helpdesk ticket queries and requests related to the business platforms, including the reporting systems, as well as change requests and development requests throughout application's lifecycle * Troubleshooting any issues from the existing day to day activities and looking for improvements and automation in order to increase the quality of the data output and reduce overheads * Driving design, planning, testing and rollout of any new business applications and systems the business may agree upon * Supporting daily running of the reports by troubleshooting issues and managing communication with 3rd parties to ensure prompt resolution * Communicating regularly with key stakeholders to ensure that reports are functional, accurate and accessible * Answering IT related issues and providing high quality customer service across the company What you will need to Apply: For this position, applicants should have prior experience within an Application Support role, demonstrating excellent analytical skills, capable of improving current business processes. Applicants should be proficient with SQL and Microsoft Excel to an advanced level, and ideally have exposure to Qlick or Power BI. Candidates should be excellent communicators at all levels, and have strong organisational & documenting skills to ensure applications are predictable and reliable. Applicants should also be great problem-solvers, able to analyse and improve business processes through innovative thinking and in-depth analysis of current business applications that are in use. What you will get in Return: This position is open to applicants on both a permanent and fixed-term contract basis, with the opportunity to join a diverse, talented and highly charismatic team of professionals who are passionate about what they do. A base salary in excess of £40,000 is on offer on a permanent basis, with additional benefits such as discretionary company bonus, 25 days holiday, and free parking covered. You will also be eligible for training and development within additional applications of the IT sphere at the company, enabling strong opportunities for progression in your career. A fantastic opportunity to join a growing company in the midst of a highly successful period in their history! If you are interested in the role listed above and would like more information, please reach out to Joshua Whitton - Talent Acquisition Specialist on or via email at