CCNA jobs are highly sought-after positions in the networking industry. Individuals with CCNA certification have the knowledge and skills needed to configure, install and troubleshoot Cisco networks. CCNA professionals can work in a variety of roles such as network administrator, network engineer, and systems analyst. With the increasing demand for digitalization and connectivity, CCNA jobs are expected to grow in the coming years, making it a great career choice for anyone interested in the field.
Head of Configuration Services Location: Rugby (Onsite Working) Salary: 65,000 - 72,000 + 10% bonus Type: Full-Time, Permanent A leading technology services provider is hiring a Head of Configuration Services to lead a business-critical division responsible for delivering enterprise-scale pre-staging, imaging, deployment, and data centre build solutions. This role combines technical leadership, strategic oversight, and customer engagement, offering the opportunity to shape the future of service delivery in a fast-paced, high-impact environment. Key Responsibilities Lead and mentor a team of Transition and Enterprise Technicians (all CCNA accredited) Act as a technical authority for customer tours, solution presentations, and internal stakeholders Oversee technical governance, Statements of Work (SOWs), and delivery of complex infrastructure projects Drive innovation through automation, scripting, and emerging technologies (AI, RPA) Collaborate with Solutions Architects and technical leaders to align services with client needs Monitor industry trends to ensure services remain competitive and future-ready Support team development through certifications, training, and career progression Candidate Profile Essential Proven experience in data centre infrastructure, networking, and pre-staging environments Hands-on expertise with imaging technologies and deployment methodologies (e.g., Autopilot, SCCM) Strong leadership and people management capabilities Skilled in rack building, equipment configuration, and network advisory Confident in customer-facing engagements and technical presentations Experience creating and managing Statements of Work (SOWs) and governance processes Self-motivated, proactive, and committed to long-term growth within the organisation Desirable Industry certifications such as CCNA, CCNP, or CCIE Experience with automation tools, scripting (e.g., PowerShell, C#), or emerging technologies (AI, RPA) Familiarity with Lean, Six Sigma, or similar continuous improvement methodologies Exposure to working in an IT reseller or enterprise service delivery environment Ability to stay ahead of industry trends and contribute to service innovation Role Focus 50% Technical Leadership: Infrastructure, networking, automation, and service innovation 50% Strategic & People Leadership: Team development, governance, customer engagement This is a high-impact leadership opportunity within a growing and strategically important division. The role offers the chance to shape technical service delivery, lead a skilled team, and contribute directly to the success of enterprise-scale infrastructure and deployment projects. With a strong focus on innovation, customer engagement, and operational excellence, this position is ideal for someone looking to make a meaningful contribution and grow within a forward-thinking organisation. To express interest, submit your application and a member of our team will be in touch to discuss the opportunity in more detail.
10/10/2025
Full time
Head of Configuration Services Location: Rugby (Onsite Working) Salary: 65,000 - 72,000 + 10% bonus Type: Full-Time, Permanent A leading technology services provider is hiring a Head of Configuration Services to lead a business-critical division responsible for delivering enterprise-scale pre-staging, imaging, deployment, and data centre build solutions. This role combines technical leadership, strategic oversight, and customer engagement, offering the opportunity to shape the future of service delivery in a fast-paced, high-impact environment. Key Responsibilities Lead and mentor a team of Transition and Enterprise Technicians (all CCNA accredited) Act as a technical authority for customer tours, solution presentations, and internal stakeholders Oversee technical governance, Statements of Work (SOWs), and delivery of complex infrastructure projects Drive innovation through automation, scripting, and emerging technologies (AI, RPA) Collaborate with Solutions Architects and technical leaders to align services with client needs Monitor industry trends to ensure services remain competitive and future-ready Support team development through certifications, training, and career progression Candidate Profile Essential Proven experience in data centre infrastructure, networking, and pre-staging environments Hands-on expertise with imaging technologies and deployment methodologies (e.g., Autopilot, SCCM) Strong leadership and people management capabilities Skilled in rack building, equipment configuration, and network advisory Confident in customer-facing engagements and technical presentations Experience creating and managing Statements of Work (SOWs) and governance processes Self-motivated, proactive, and committed to long-term growth within the organisation Desirable Industry certifications such as CCNA, CCNP, or CCIE Experience with automation tools, scripting (e.g., PowerShell, C#), or emerging technologies (AI, RPA) Familiarity with Lean, Six Sigma, or similar continuous improvement methodologies Exposure to working in an IT reseller or enterprise service delivery environment Ability to stay ahead of industry trends and contribute to service innovation Role Focus 50% Technical Leadership: Infrastructure, networking, automation, and service innovation 50% Strategic & People Leadership: Team development, governance, customer engagement This is a high-impact leadership opportunity within a growing and strategically important division. The role offers the chance to shape technical service delivery, lead a skilled team, and contribute directly to the success of enterprise-scale infrastructure and deployment projects. With a strong focus on innovation, customer engagement, and operational excellence, this position is ideal for someone looking to make a meaningful contribution and grow within a forward-thinking organisation. To express interest, submit your application and a member of our team will be in touch to discuss the opportunity in more detail.
Hyper-V Systems Engineer - £45,000 - £55,000 FULLY ONSITE - TAMWORTH nr Birmingham MUST have Intune, Microsoft Defender, Veeam, and Hyper-V experience Hyper-V Systems Engineer - £45,000 - £55,000 ONSITE - TAMWORTH nr Birmingham Job Description: My client is a long-established, highly-successful retail/manufacturing company that is growing through both acquisition and organically, and they offer really interesting, challenging work as well as career progression. Fully onsite position in Tamworth at my client's HQ, paying up to £55k and you MUST have in-depth experience of things like Intune, Microsoft Defender, Veeam, and Hyper-V - ALL of which are vital to this position.We seek a skilled Hyper-V Systems Engineer with significant experience in virtualisation. Microsoft Windows Server, Active Directory, MS Azure, Exchange Online/O365 configuration & troubleshooting. Having working experience with Dell/EMC SANs, SonicWall and networks monitoring and configuration. In this role, you will be responsible for the network's day-to-day administration, support, and troubleshooting in a dynamic, high-volume environment with multiple configurations. You must have experience planning and installing new software or upgrades and resolving problems remotely and on-site. Your expertise in cloud-based solutions and virtualisation technologies will be critical in this role, as will your ability to work with complex solutions and coordinate activities with other technical personnel as appropriate. Key Responsibilities: Configure and manage MS Windows domain and Hyper-V virtualization environments. Develop and maintain Standard Operating Procedures for Windows virtualisation environment, Active Directory, and Windows Server administration. Diagnose and troubleshoot problems with virtualisation environment, including Microsoft and Linux operating systems. Evaluate products and upgrades for appropriateness, oversee and implement system upgrade strategies. Maintain Dell server environment across multiple locations. Provide 3rd Level support to Helpdesk engineers. Lead design, implementation, and maintenance of complex solutions, coordinating activities with other technical personnel as appropriate. Knowledge and Skills Required: Intune, Microsoft Defender, Veeam, and Hyper-V - ALL of which are vital to this position Significant experience in designing, implementing, and managing MS Windows and Hyper-V environments, including Dell EMC SAN MCSE certification / CCNA certification / Security certification an advantage IT Security Protocols Mastery, expert in deploying IT security protocols, managing cybersecurity measures, and ensuring robust network defence strategies. Security Compliance Acumen, proficient in IT security compliance, with a strong grasp of risk management and adherence to global cybersecurity regulations. Effective project management experience. Knowledge and working experience with Active Directory. DR/BCP experience Expertise in network data centre environments. Excellent PowerShell scripting and automation skills to automate repetitive tasks and build small to medium-complexity automated solutions. Database Administration skills (MS SQL, MySQL) Strong organisational, troubleshooting, decision-making, and analytical skills. Ability to work with limited supervision, self-starter, and strong time management skills. Ability to adapt to handle competing work demands and work flexible hours. Excellent verbal and written communication skills and ability to communicate technical issues to non-technical audiences. Some travel for installation or upgrades will be required. IND123
10/10/2025
Full time
Hyper-V Systems Engineer - £45,000 - £55,000 FULLY ONSITE - TAMWORTH nr Birmingham MUST have Intune, Microsoft Defender, Veeam, and Hyper-V experience Hyper-V Systems Engineer - £45,000 - £55,000 ONSITE - TAMWORTH nr Birmingham Job Description: My client is a long-established, highly-successful retail/manufacturing company that is growing through both acquisition and organically, and they offer really interesting, challenging work as well as career progression. Fully onsite position in Tamworth at my client's HQ, paying up to £55k and you MUST have in-depth experience of things like Intune, Microsoft Defender, Veeam, and Hyper-V - ALL of which are vital to this position.We seek a skilled Hyper-V Systems Engineer with significant experience in virtualisation. Microsoft Windows Server, Active Directory, MS Azure, Exchange Online/O365 configuration & troubleshooting. Having working experience with Dell/EMC SANs, SonicWall and networks monitoring and configuration. In this role, you will be responsible for the network's day-to-day administration, support, and troubleshooting in a dynamic, high-volume environment with multiple configurations. You must have experience planning and installing new software or upgrades and resolving problems remotely and on-site. Your expertise in cloud-based solutions and virtualisation technologies will be critical in this role, as will your ability to work with complex solutions and coordinate activities with other technical personnel as appropriate. Key Responsibilities: Configure and manage MS Windows domain and Hyper-V virtualization environments. Develop and maintain Standard Operating Procedures for Windows virtualisation environment, Active Directory, and Windows Server administration. Diagnose and troubleshoot problems with virtualisation environment, including Microsoft and Linux operating systems. Evaluate products and upgrades for appropriateness, oversee and implement system upgrade strategies. Maintain Dell server environment across multiple locations. Provide 3rd Level support to Helpdesk engineers. Lead design, implementation, and maintenance of complex solutions, coordinating activities with other technical personnel as appropriate. Knowledge and Skills Required: Intune, Microsoft Defender, Veeam, and Hyper-V - ALL of which are vital to this position Significant experience in designing, implementing, and managing MS Windows and Hyper-V environments, including Dell EMC SAN MCSE certification / CCNA certification / Security certification an advantage IT Security Protocols Mastery, expert in deploying IT security protocols, managing cybersecurity measures, and ensuring robust network defence strategies. Security Compliance Acumen, proficient in IT security compliance, with a strong grasp of risk management and adherence to global cybersecurity regulations. Effective project management experience. Knowledge and working experience with Active Directory. DR/BCP experience Expertise in network data centre environments. Excellent PowerShell scripting and automation skills to automate repetitive tasks and build small to medium-complexity automated solutions. Database Administration skills (MS SQL, MySQL) Strong organisational, troubleshooting, decision-making, and analytical skills. Ability to work with limited supervision, self-starter, and strong time management skills. Ability to adapt to handle competing work demands and work flexible hours. Excellent verbal and written communication skills and ability to communicate technical issues to non-technical audiences. Some travel for installation or upgrades will be required. IND123
IT Field Engineer - Three Legged Cross - £26,000-£34,000 DOE Our client is a long-established Telecoms and IT provider supporting businesses across Dorset and Hampshire. They are now seeking a motivated IT Field Engineer to join their growing team. This role of IT Field Engineer offers a varied mix of on-site support, project implementation, and solution design across a wide range of IT and telecoms products. You will play a key role in planning, installing, and supporting solutions, ensuring projects are delivered on time, on budget, and to the highest standard of customer satisfaction. Key Responsibilities Install and configure IT and Telecoms solutions Onboard customers onto managed support services. Provide both remote and on-site technical support. Plan and manage installation projects end-to-end, including surveys, statements of work, and handover. Assist sales and customers with technical solution design and recommendations. Maintain accurate project and service records via CRM/ticketing systems. Identify and drive technical sales opportunities. Essential Skills & Experience Strong knowledge of configuring routers, switches, and firewalls. Experience installing IT hardware and services. Skilled with virtual environments, including disaster recovery. Expertise in Azure and virtualised cloud services. Hands-on experience with Wi-Fi installation and configuration (Ruckus & Ubiquiti/Unifi preferred). Cloud telephony design and implementation. Knowledge of SIP, broadband, and LAN infrastructure (testing, terminating, and design). Experience with CRM/ticketing systems. Full UK driving license. Excellent communication and planning skills. Professional, proactive, and customer-focused approach. Desirable Skills & Certifications Microsoft Cloud, Server (), and Security (Defender) experience/certifications. Networking certifications (CCNA, Fortinet, Netgear). VMware/Hyper-V experience. PC/Laptop build and fault diagnosis. Router/firewall configuration (Draytek & FortiGate preferred). VOIP telephony solutions. Project management qualifications/experience. ConnectWise Manage CRM experience. Benefits Salary: £26,000-£34,000 DOE Company vehicle 23 days holiday bank holidays , rising to 25 after 2 years Opportunities for certification and career development IT Field Engineer, Azure, IT Support,
10/10/2025
Full time
IT Field Engineer - Three Legged Cross - £26,000-£34,000 DOE Our client is a long-established Telecoms and IT provider supporting businesses across Dorset and Hampshire. They are now seeking a motivated IT Field Engineer to join their growing team. This role of IT Field Engineer offers a varied mix of on-site support, project implementation, and solution design across a wide range of IT and telecoms products. You will play a key role in planning, installing, and supporting solutions, ensuring projects are delivered on time, on budget, and to the highest standard of customer satisfaction. Key Responsibilities Install and configure IT and Telecoms solutions Onboard customers onto managed support services. Provide both remote and on-site technical support. Plan and manage installation projects end-to-end, including surveys, statements of work, and handover. Assist sales and customers with technical solution design and recommendations. Maintain accurate project and service records via CRM/ticketing systems. Identify and drive technical sales opportunities. Essential Skills & Experience Strong knowledge of configuring routers, switches, and firewalls. Experience installing IT hardware and services. Skilled with virtual environments, including disaster recovery. Expertise in Azure and virtualised cloud services. Hands-on experience with Wi-Fi installation and configuration (Ruckus & Ubiquiti/Unifi preferred). Cloud telephony design and implementation. Knowledge of SIP, broadband, and LAN infrastructure (testing, terminating, and design). Experience with CRM/ticketing systems. Full UK driving license. Excellent communication and planning skills. Professional, proactive, and customer-focused approach. Desirable Skills & Certifications Microsoft Cloud, Server (), and Security (Defender) experience/certifications. Networking certifications (CCNA, Fortinet, Netgear). VMware/Hyper-V experience. PC/Laptop build and fault diagnosis. Router/firewall configuration (Draytek & FortiGate preferred). VOIP telephony solutions. Project management qualifications/experience. ConnectWise Manage CRM experience. Benefits Salary: £26,000-£34,000 DOE Company vehicle 23 days holiday bank holidays , rising to 25 after 2 years Opportunities for certification and career development IT Field Engineer, Azure, IT Support,
Applause IT Recruitment Ltd
Marston Green, Warwickshire
Senior Infrastructure Engineer - Network Infrastructure Firewalls DV Clearable On-Site Location: East Birmingham (Full-Time, On-Site) Salary: 47,000 - 55,000 + Benefits Are you an experienced Infrastructure Engineer with strong networking expertise and a background in secure environments? This is a full-time, on-site role based in Marston Green, Birmingham , offering the opportunity to support mission-critical IT infrastructure within a security-sensitive organisation. As a Senior Infrastructure Engineer , you will be responsible for delivering and managing secure LAN, WAN, and WLAN networks, acting as a key escalation point for troubleshooting, and providing mentoring to junior engineers. Candidates must be eligible for DV (Developed Vetting) clearance - British nationals with long-term UK residency only. Key Responsibilities: Deploy and manage LAN, WAN, and WLAN networks for secure enterprise environments Troubleshoot complex Layer 2 and Layer 3 networking issues Document network topologies and configurations Monitor and enhance performance across network infrastructure Install and maintain firewalls - Palo Alto, Cisco ASA (AnyConnect), FortiGate Manage VPNs, IPSEC tunnels, and certificate-based authentication Contribute to AD design and secure environment management Mentor junior staff and act as a key escalation point Participate in incident response and root cause analysis Required Skills & Experience: 5+ years in a Network Engineer or Infrastructure Engineer role Strong knowledge of TCP/IP, VLAN, VXLAN, EVPN, VPC, MLAG Deep experience with BGP, OSPF, EIGRP routing protocols Firewall configuration experience: Palo Alto, Cisco ASA, FortiGate VPN setup and support (IPSEC, remote access) Familiarity with Wireshark, SNMP, and monitoring tools Cross-platform support (Windows, Linux, macOS) Microsoft Active Directory design and maintenance experience Strong documentation, communication, and team leadership skills Desirable: CCNA/CCNP certifications Must be DV clearable If you're ready to work in a high-trust, high-security environment and bring your networking expertise to a forward-thinking organisation, click apply now to learn more.
09/10/2025
Full time
Senior Infrastructure Engineer - Network Infrastructure Firewalls DV Clearable On-Site Location: East Birmingham (Full-Time, On-Site) Salary: 47,000 - 55,000 + Benefits Are you an experienced Infrastructure Engineer with strong networking expertise and a background in secure environments? This is a full-time, on-site role based in Marston Green, Birmingham , offering the opportunity to support mission-critical IT infrastructure within a security-sensitive organisation. As a Senior Infrastructure Engineer , you will be responsible for delivering and managing secure LAN, WAN, and WLAN networks, acting as a key escalation point for troubleshooting, and providing mentoring to junior engineers. Candidates must be eligible for DV (Developed Vetting) clearance - British nationals with long-term UK residency only. Key Responsibilities: Deploy and manage LAN, WAN, and WLAN networks for secure enterprise environments Troubleshoot complex Layer 2 and Layer 3 networking issues Document network topologies and configurations Monitor and enhance performance across network infrastructure Install and maintain firewalls - Palo Alto, Cisco ASA (AnyConnect), FortiGate Manage VPNs, IPSEC tunnels, and certificate-based authentication Contribute to AD design and secure environment management Mentor junior staff and act as a key escalation point Participate in incident response and root cause analysis Required Skills & Experience: 5+ years in a Network Engineer or Infrastructure Engineer role Strong knowledge of TCP/IP, VLAN, VXLAN, EVPN, VPC, MLAG Deep experience with BGP, OSPF, EIGRP routing protocols Firewall configuration experience: Palo Alto, Cisco ASA, FortiGate VPN setup and support (IPSEC, remote access) Familiarity with Wireshark, SNMP, and monitoring tools Cross-platform support (Windows, Linux, macOS) Microsoft Active Directory design and maintenance experience Strong documentation, communication, and team leadership skills Desirable: CCNA/CCNP certifications Must be DV clearable If you're ready to work in a high-trust, high-security environment and bring your networking expertise to a forward-thinking organisation, click apply now to learn more.
An exciting opportunity has arisen for an experienced IT professional to join our IT & Systems team . As a Network and Systems Engineer , you'll play a key role in supporting and developing the organisation's IT infrastructure, including networks, on-premise systems, cloud services, and SaaS platforms. This hands-on role involves implementing, maintaining, and improving core IT systems; performing upgrades and patching; resolving faults; and providing third-line support. You'll work across servers, switches, routers, firewalls, and storage systems, with a focus on automation and continuous improvement. We're seeking someone with strong technical expertise in Cisco networking, Windows Server, firewalls, Hyper-V, Microsoft 365 / Azure, IP telephony, SCCM, and Intune . Certifications such as Cisco CCNA/CCNP and Microsoft 365 Certified: Administrator Expert are desirable, along with recent experience in a similar enterprise IT environment. This is a full-time, permanent role offering opportunities for professional growth and development within a supportive team environment. Benefits may include staff discounts, a cycle-to-work scheme, free parking, a pension scheme, and ongoing training opportunities. Key Responsibilities Support and maintain network, server, and cloud infrastructure, including upgrades, patching, and fault resolution. Manage technologies such as Cisco networking, Windows Server, Hyper-V, Microsoft 365/Azure, firewalls, storage, and backup systems. Resolve incidents and service requests within agreed SLAs, analysing issues to prevent recurrence. Deliver infrastructure projects, maintaining accurate technical documentation. Configure and manage Active Directory, DNS, DHCP, and monitoring tools. Collaborate with Cyber Security and DevOps teams on testing, audits, and system improvements. Support backup, disaster recovery, and business continuity processes. Provide third-line support and mentor junior IT staff. Ensure excellent customer service and support for organisational activities. Contribute to innovation, process improvement, and compliance with policies. General Responsibilities Participate in organisational activities and training to maintain and develop skills. Undertake continuous professional development (CPD) to stay current with technology trends. Take responsibility for personal health and safety and that of others. Promote equality, diversity, and safeguarding in all aspects of work. Undertake additional duties or projects as directed by management Connect2Employment is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Employment is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
09/10/2025
Full time
An exciting opportunity has arisen for an experienced IT professional to join our IT & Systems team . As a Network and Systems Engineer , you'll play a key role in supporting and developing the organisation's IT infrastructure, including networks, on-premise systems, cloud services, and SaaS platforms. This hands-on role involves implementing, maintaining, and improving core IT systems; performing upgrades and patching; resolving faults; and providing third-line support. You'll work across servers, switches, routers, firewalls, and storage systems, with a focus on automation and continuous improvement. We're seeking someone with strong technical expertise in Cisco networking, Windows Server, firewalls, Hyper-V, Microsoft 365 / Azure, IP telephony, SCCM, and Intune . Certifications such as Cisco CCNA/CCNP and Microsoft 365 Certified: Administrator Expert are desirable, along with recent experience in a similar enterprise IT environment. This is a full-time, permanent role offering opportunities for professional growth and development within a supportive team environment. Benefits may include staff discounts, a cycle-to-work scheme, free parking, a pension scheme, and ongoing training opportunities. Key Responsibilities Support and maintain network, server, and cloud infrastructure, including upgrades, patching, and fault resolution. Manage technologies such as Cisco networking, Windows Server, Hyper-V, Microsoft 365/Azure, firewalls, storage, and backup systems. Resolve incidents and service requests within agreed SLAs, analysing issues to prevent recurrence. Deliver infrastructure projects, maintaining accurate technical documentation. Configure and manage Active Directory, DNS, DHCP, and monitoring tools. Collaborate with Cyber Security and DevOps teams on testing, audits, and system improvements. Support backup, disaster recovery, and business continuity processes. Provide third-line support and mentor junior IT staff. Ensure excellent customer service and support for organisational activities. Contribute to innovation, process improvement, and compliance with policies. General Responsibilities Participate in organisational activities and training to maintain and develop skills. Undertake continuous professional development (CPD) to stay current with technology trends. Take responsibility for personal health and safety and that of others. Promote equality, diversity, and safeguarding in all aspects of work. Undertake additional duties or projects as directed by management Connect2Employment is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Employment is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
An exciting opportunity has arisen for an experienced IT professional to join our IT & Systems team . As a Network and Systems Engineer , you'll play a key role in supporting and developing the organisation's IT infrastructure, including networks, on-premise systems, cloud services, and SaaS platforms. This hands-on role involves implementing, maintaining, and improving core IT systems; performing upgrades and patching; resolving faults; and providing third-line support. You'll work across servers, switches, routers, firewalls, and storage systems, with a focus on automation and continuous improvement. We're seeking someone with strong technical expertise in Cisco networking, Windows Server, firewalls, Hyper-V, Microsoft 365 / Azure, IP telephony, SCCM, and Intune . Certifications such as Cisco CCNA/CCNP and Microsoft 365 Certified: Administrator Expert are desirable, along with recent experience in a similar enterprise IT environment. This is a full-time, permanent role offering opportunities for professional growth and development within a supportive team environment. Benefits may include staff discounts, a cycle-to-work scheme, free parking, a pension scheme, and ongoing training opportunities. Key Responsibilities Support and maintain network, server, and cloud infrastructure, including upgrades, patching, and fault resolution. Manage technologies such as Cisco networking, Windows Server, Hyper-V, Microsoft 365/Azure, firewalls, storage, and backup systems. Resolve incidents and service requests within agreed SLAs, analysing issues to prevent recurrence. Deliver infrastructure projects, maintaining accurate technical documentation. Configure and manage Active Directory, DNS, DHCP, and monitoring tools. Collaborate with Cyber Security and DevOps teams on testing, audits, and system improvements. Support backup, disaster recovery, and business continuity processes. Provide third-line support and mentor junior IT staff. Ensure excellent customer service and support for organisational activities. Contribute to innovation, process improvement, and compliance with policies. General Responsibilities Participate in organisational activities and training to maintain and develop skills. Undertake continuous professional development (CPD) to stay current with technology trends. Take responsibility for personal health and safety and that of others. Promote equality, diversity, and safeguarding in all aspects of work. Undertake additional duties or projects as directed by management Connect2Employment is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Employment is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
09/10/2025
Full time
An exciting opportunity has arisen for an experienced IT professional to join our IT & Systems team . As a Network and Systems Engineer , you'll play a key role in supporting and developing the organisation's IT infrastructure, including networks, on-premise systems, cloud services, and SaaS platforms. This hands-on role involves implementing, maintaining, and improving core IT systems; performing upgrades and patching; resolving faults; and providing third-line support. You'll work across servers, switches, routers, firewalls, and storage systems, with a focus on automation and continuous improvement. We're seeking someone with strong technical expertise in Cisco networking, Windows Server, firewalls, Hyper-V, Microsoft 365 / Azure, IP telephony, SCCM, and Intune . Certifications such as Cisco CCNA/CCNP and Microsoft 365 Certified: Administrator Expert are desirable, along with recent experience in a similar enterprise IT environment. This is a full-time, permanent role offering opportunities for professional growth and development within a supportive team environment. Benefits may include staff discounts, a cycle-to-work scheme, free parking, a pension scheme, and ongoing training opportunities. Key Responsibilities Support and maintain network, server, and cloud infrastructure, including upgrades, patching, and fault resolution. Manage technologies such as Cisco networking, Windows Server, Hyper-V, Microsoft 365/Azure, firewalls, storage, and backup systems. Resolve incidents and service requests within agreed SLAs, analysing issues to prevent recurrence. Deliver infrastructure projects, maintaining accurate technical documentation. Configure and manage Active Directory, DNS, DHCP, and monitoring tools. Collaborate with Cyber Security and DevOps teams on testing, audits, and system improvements. Support backup, disaster recovery, and business continuity processes. Provide third-line support and mentor junior IT staff. Ensure excellent customer service and support for organisational activities. Contribute to innovation, process improvement, and compliance with policies. General Responsibilities Participate in organisational activities and training to maintain and develop skills. Undertake continuous professional development (CPD) to stay current with technology trends. Take responsibility for personal health and safety and that of others. Promote equality, diversity, and safeguarding in all aspects of work. Undertake additional duties or projects as directed by management Connect2Employment is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Employment is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Your new company Are you ready to shape the future of connectivity for sI'm looking for a Network Design Specialist to join a fast-growing team delivering cutting-edge, scalable network solutions to top-tier clients From powering critical infrastructure to enabling digital transformation, your work will directly impact how thousands of people stay connected. Your new role Design and implement innovative network architectures Optimise performance for enterprise-grade applications Collaborate with clients to deliver tailored, future-ready solutions Stay ahead of tech trends and drive continuous innovation What you'll need to succeed Proven experience in network design Fortinet SD-WAN expertise (FCSS, NSE 7, FCP preferred) Strong grasp of WAN/LAN, Wi-Fi, FortiGate, FortiManager CCNA & CCNP certified Excellent communicator and problem-solving skills What you'll get in return Competitive salary + 10% bonus 25 days annual leave + bank holidays World-class training & development 10% pension contribution Inclusive family leave policies Flexible benefits & discounted tech packages What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
09/10/2025
Full time
Your new company Are you ready to shape the future of connectivity for sI'm looking for a Network Design Specialist to join a fast-growing team delivering cutting-edge, scalable network solutions to top-tier clients From powering critical infrastructure to enabling digital transformation, your work will directly impact how thousands of people stay connected. Your new role Design and implement innovative network architectures Optimise performance for enterprise-grade applications Collaborate with clients to deliver tailored, future-ready solutions Stay ahead of tech trends and drive continuous innovation What you'll need to succeed Proven experience in network design Fortinet SD-WAN expertise (FCSS, NSE 7, FCP preferred) Strong grasp of WAN/LAN, Wi-Fi, FortiGate, FortiManager CCNA & CCNP certified Excellent communicator and problem-solving skills What you'll get in return Competitive salary + 10% bonus 25 days annual leave + bank holidays World-class training & development 10% pension contribution Inclusive family leave policies Flexible benefits & discounted tech packages What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Network Technician Our client, a leading independent Oil & Gas operator, based in Norwich are currently seeking a Network Technician to join their IT Department based in Norwich. This is a full-time, permanent role based out of Norwich. Frequent travel to UK Operational sites including offshore assets may be required in this role, you may be called on for out-of-hours business critical events and form part of an on-call rota. This is an essential support position providing an active and practical resource providing support for 24/7 onshore and offshore operations for a UK Operator. Qualifications, Skills & Experience: Cisco CCNA or higher Proven experience as a Network Technician or similar role. Hands-on firewall, security and VoIP experience Strong practical network skills rooted in IP are essential Strong knowledge of network protocols, routing, and switching. Experience with network security practices and technologies. Proficiency in configuring and managing Cisco network devices. Key Responsibilities Include: Assist in the design, implementation, and management of network infrastructure to ensure optimal performance and security. Manage and support a variety of systems, working daily to troubleshoot, monitoring your environment, installing, configuring, cabling and labelling, seeing jobs through from start to finish. Use the IT Helpdesk system to receive requests and carry out troubleshooting and changes to the network in line with Group methodology. Configure and maintain network devices such as routers and switches Monitor network performance and troubleshoot issues to ensure minimal downtime. Liaise with Group Network and IT department for 3rd line escalation. Liaise with WAN service providers for installations and issues. Ensuring assets are recorded correctly in our Equipment database. Testing and performing recovery. Comply with all relevant cybersecurity guidance and regulation. Maintain accurate documentation of network configurations, changes, and procedures. Supporting the offshore Telecoms team with equipment failures and replacement preparations. Liaise with Telecoms team regarding radio links between sites which carry the network. The role will work with and support members of the Group Network Team based in Paris and support from various UK sites. Benefits: Discretionary Bonus Private Medical Insurance & Dental Cover Flexible Benefit Allowance Life Assurance Excellent Pension Provision 25 days holiday + bank holidays Flex Days Profit Units Sharing Scheme Todd Hayes Ltd is an equal opportunities employer. Due to the large number of applications we receive I m afraid we are unable to respond to everyone individually however your details will remain on file should another suitable opportunity become available moving forward. If we can take your application further, we will of course be in touch. Todd Hayes is acting as an Employment Business in relation to this vacancy. Todd Hayes Ltd
09/10/2025
Full time
Network Technician Our client, a leading independent Oil & Gas operator, based in Norwich are currently seeking a Network Technician to join their IT Department based in Norwich. This is a full-time, permanent role based out of Norwich. Frequent travel to UK Operational sites including offshore assets may be required in this role, you may be called on for out-of-hours business critical events and form part of an on-call rota. This is an essential support position providing an active and practical resource providing support for 24/7 onshore and offshore operations for a UK Operator. Qualifications, Skills & Experience: Cisco CCNA or higher Proven experience as a Network Technician or similar role. Hands-on firewall, security and VoIP experience Strong practical network skills rooted in IP are essential Strong knowledge of network protocols, routing, and switching. Experience with network security practices and technologies. Proficiency in configuring and managing Cisco network devices. Key Responsibilities Include: Assist in the design, implementation, and management of network infrastructure to ensure optimal performance and security. Manage and support a variety of systems, working daily to troubleshoot, monitoring your environment, installing, configuring, cabling and labelling, seeing jobs through from start to finish. Use the IT Helpdesk system to receive requests and carry out troubleshooting and changes to the network in line with Group methodology. Configure and maintain network devices such as routers and switches Monitor network performance and troubleshoot issues to ensure minimal downtime. Liaise with Group Network and IT department for 3rd line escalation. Liaise with WAN service providers for installations and issues. Ensuring assets are recorded correctly in our Equipment database. Testing and performing recovery. Comply with all relevant cybersecurity guidance and regulation. Maintain accurate documentation of network configurations, changes, and procedures. Supporting the offshore Telecoms team with equipment failures and replacement preparations. Liaise with Telecoms team regarding radio links between sites which carry the network. The role will work with and support members of the Group Network Team based in Paris and support from various UK sites. Benefits: Discretionary Bonus Private Medical Insurance & Dental Cover Flexible Benefit Allowance Life Assurance Excellent Pension Provision 25 days holiday + bank holidays Flex Days Profit Units Sharing Scheme Todd Hayes Ltd is an equal opportunities employer. Due to the large number of applications we receive I m afraid we are unable to respond to everyone individually however your details will remain on file should another suitable opportunity become available moving forward. If we can take your application further, we will of course be in touch. Todd Hayes is acting as an Employment Business in relation to this vacancy. Todd Hayes Ltd
Pre-Sales Solutions Architect At Glide, we're dedicated to providing leading, lightning-fast, and reliable connectivity solutions for students, residential developers and businesses, supported by exceptional customer service. Glide is already the largest provider of managed internet services in the student accommodation and build-to-rent sectors, and we have a growing presence in the business and schools marketplace. We are the UK and Ireland's number one provider of student Wi-Fi, and we were recently ranked as the 4th best company in Data Infrastructure. But to achieve our mission, we need your help. We're actively recruiting for a Pre-Sales Solutions Architect to support the sales teams' opportunities in securing new wins, acting as the technical authority, and designing profitable and effective solutions for our clients. Join us in shaping the future of connectivity! Your passion for technical consultancy, solution design, and stakeholder collaboration and "can-do" attitude will be your most important attribute, but the following experience will also help: 1-5 years' experience in a similar role (ISP sector background ideal but not mandatory). Demonstrable experience or certifications: CWS, CCNA, NSE 1-3. Product knowledge: Ruckus, Aruba, Meraki, Cisco, Juniper, Fortinet, Mikrotik, Adtran, Nokia. Technology knowledge: WAN/LAN/WLAN, MPLS, SD-WAN, IP, Firewalls, Security, PON, IoT, Cloud platforms (Azure, AWS, Google Cloud, VMware). Experience with HLD creation, network design tools (Visio, Lucid, Ekahau), and Microsoft Office suite. Location: Remote Contract: Full Time, Permanent Salary: £45,000 to £65,000 (depending on experience) Key Benefits : Pension, Private Medical Insurance, 25 days holiday (plus bank holidays & an extra day for your birthday), Discounted dental and gym schemes, Voucher scheme, Cycle 2 Work, Life assurance, Quarterly values awards, Holiday buy-back Your role as a Pre-Sales Solutions Architect Glide's technology solutions and unwavering focus on customer experience transform the way people live and work and you will be a critical part of that. A typical day might include: Collaborating with multiple stakeholders throughout the solutions sales cycle. Providing technical consultancy and presales support for bids and tenders. Creating high-level designs for networks, security, wireless, IoT, and VOIP systems. Building proposals and Bills of Materials for solutions. Conducting and coordinating pre-sales site surveys and activities. Supporting product and marketing teams with new product introductions. Striving to provide innovative services and refine the existing portfolio. Sounds good right, apply now as we are actively reviewing applications and arranging interviews. A diverse and inclusive place to work At Glide we believe that diversity and inclusion are fundamental to our success. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. As a business this diversity helps us to better reflect and understand our customers' needs. We are proud to be an equal opportunity employer and do not discriminate against any employee or applicant based on race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by law. We are dedicated to ensuring equal employment opportunities for all and providing a work environment free from discrimination and harassment. We welcome applications from all qualified candidates and are committed to providing reasonable adjustments to ensure that everyone has a fair chance to succeed. If you require any accommodations during the recruitment process, please contact us directly. REF-
09/10/2025
Full time
Pre-Sales Solutions Architect At Glide, we're dedicated to providing leading, lightning-fast, and reliable connectivity solutions for students, residential developers and businesses, supported by exceptional customer service. Glide is already the largest provider of managed internet services in the student accommodation and build-to-rent sectors, and we have a growing presence in the business and schools marketplace. We are the UK and Ireland's number one provider of student Wi-Fi, and we were recently ranked as the 4th best company in Data Infrastructure. But to achieve our mission, we need your help. We're actively recruiting for a Pre-Sales Solutions Architect to support the sales teams' opportunities in securing new wins, acting as the technical authority, and designing profitable and effective solutions for our clients. Join us in shaping the future of connectivity! Your passion for technical consultancy, solution design, and stakeholder collaboration and "can-do" attitude will be your most important attribute, but the following experience will also help: 1-5 years' experience in a similar role (ISP sector background ideal but not mandatory). Demonstrable experience or certifications: CWS, CCNA, NSE 1-3. Product knowledge: Ruckus, Aruba, Meraki, Cisco, Juniper, Fortinet, Mikrotik, Adtran, Nokia. Technology knowledge: WAN/LAN/WLAN, MPLS, SD-WAN, IP, Firewalls, Security, PON, IoT, Cloud platforms (Azure, AWS, Google Cloud, VMware). Experience with HLD creation, network design tools (Visio, Lucid, Ekahau), and Microsoft Office suite. Location: Remote Contract: Full Time, Permanent Salary: £45,000 to £65,000 (depending on experience) Key Benefits : Pension, Private Medical Insurance, 25 days holiday (plus bank holidays & an extra day for your birthday), Discounted dental and gym schemes, Voucher scheme, Cycle 2 Work, Life assurance, Quarterly values awards, Holiday buy-back Your role as a Pre-Sales Solutions Architect Glide's technology solutions and unwavering focus on customer experience transform the way people live and work and you will be a critical part of that. A typical day might include: Collaborating with multiple stakeholders throughout the solutions sales cycle. Providing technical consultancy and presales support for bids and tenders. Creating high-level designs for networks, security, wireless, IoT, and VOIP systems. Building proposals and Bills of Materials for solutions. Conducting and coordinating pre-sales site surveys and activities. Supporting product and marketing teams with new product introductions. Striving to provide innovative services and refine the existing portfolio. Sounds good right, apply now as we are actively reviewing applications and arranging interviews. A diverse and inclusive place to work At Glide we believe that diversity and inclusion are fundamental to our success. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. As a business this diversity helps us to better reflect and understand our customers' needs. We are proud to be an equal opportunity employer and do not discriminate against any employee or applicant based on race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by law. We are dedicated to ensuring equal employment opportunities for all and providing a work environment free from discrimination and harassment. We welcome applications from all qualified candidates and are committed to providing reasonable adjustments to ensure that everyone has a fair chance to succeed. If you require any accommodations during the recruitment process, please contact us directly. REF-
Senior Infrastructure Engineer Central London Up to £80k Well-established, highly profitable construction engineering business is seeking an experienced Senior Infrastructure Engineer to join them on a permanent basis. You'll be joining at a critical time as the organisation expands its technical capability, with ambitious growth plans and multiple acquisitions planned every year for the next 5 years (8 in the past 12 months). Reporting into the IT Operations Manager, you will oversee core infrastructure and networking. You'll work closely with managed service providers to ensure seamless operations and business continuity whilst taking a lead on regular site set-ups. Key Responsibilities: Lead and manage office and site networks, aligning with business strategy Act as an escalation point for the Service Desk Team Set up and configure Local Area Networks (LANs), including hardware deployment and support Coordinate with third-party MSPs for network and infrastructure management Manage firewall operations and connectivity with ISPs Oversee network IP addressing and VPN setups Support business continuity through proactive incident management Rapid deployment of site connectivity solutions, including 4G routers Monitor network health and performance, ensuring high availability and resilience Maintain inventory and configuration records for infrastructure and software Collaborate with the Security Operations Center (SOC) on network security Support software licensing and upgrades Support data privacy and security audits Provide technical support and mentoring Maintain server rooms and ensure operational efficiency Develop and implement business processes and documentation Requirements: Strong knowledge of Azure infrastructure management Strong in network protocols (TCP/IP, DHCP, DNS, etc.), ideally candidates must hold a CCNA/CCNP etc. Experience with FortiGate Firewalls and Windows Operating Systems Familiarity with WAN, LAN, VPN, and wireless networks 4 days per week onsite initially, dropping to 3 days after 3 months.
09/10/2025
Full time
Senior Infrastructure Engineer Central London Up to £80k Well-established, highly profitable construction engineering business is seeking an experienced Senior Infrastructure Engineer to join them on a permanent basis. You'll be joining at a critical time as the organisation expands its technical capability, with ambitious growth plans and multiple acquisitions planned every year for the next 5 years (8 in the past 12 months). Reporting into the IT Operations Manager, you will oversee core infrastructure and networking. You'll work closely with managed service providers to ensure seamless operations and business continuity whilst taking a lead on regular site set-ups. Key Responsibilities: Lead and manage office and site networks, aligning with business strategy Act as an escalation point for the Service Desk Team Set up and configure Local Area Networks (LANs), including hardware deployment and support Coordinate with third-party MSPs for network and infrastructure management Manage firewall operations and connectivity with ISPs Oversee network IP addressing and VPN setups Support business continuity through proactive incident management Rapid deployment of site connectivity solutions, including 4G routers Monitor network health and performance, ensuring high availability and resilience Maintain inventory and configuration records for infrastructure and software Collaborate with the Security Operations Center (SOC) on network security Support software licensing and upgrades Support data privacy and security audits Provide technical support and mentoring Maintain server rooms and ensure operational efficiency Develop and implement business processes and documentation Requirements: Strong knowledge of Azure infrastructure management Strong in network protocols (TCP/IP, DHCP, DNS, etc.), ideally candidates must hold a CCNA/CCNP etc. Experience with FortiGate Firewalls and Windows Operating Systems Familiarity with WAN, LAN, VPN, and wireless networks 4 days per week onsite initially, dropping to 3 days after 3 months.
Field Services Specialist Office Location: Redditch, Worcestershire Job Type: Permanent, Full-Time Travel: up to 50% (UK & EU) Salary: Competitive, dependent on experience About the Role We are looking for a technically skilled Field Services Specialist to join our Communications Business Unit. You will provide hands-on support for networking and communications solutions, with a particular focus on Wave Relay MANET systems, supporting both internal teams and external customers across the UK and Europe. As a Field Services Specialist, you will provide technical support for networking and communications solutions, including managing customer trials, demonstrations, and exhibitions across the UK and Europe. This is a dynamic, field-based role involving customer trials, demonstrations, equipment deployments, and collaboration with business development and technical teams. You will play a key part in ensuring successful project delivery and supporting the evolution of Steatite's communications technology. What you will be doing Deliver technical support for customer trials, exercises, and demonstrations. Maintain, prepare, and configure Steatite demonstration equipment. Support Cloud Relay (BLOS) operations alongside Network SMEs. Provide technical assistance for business development activities. Offer onsite and remote support to customers, building strong technical relationships. Evaluate new software and hardware products. Support internal testing and exercises using Wave Relay equipment. Ensure adherence to Military Standard Operating Procedures (SOPs). What we are looking for Strong communication skills and experience collaborating with technical teams. Engineering experience in communications or electronics. Applied knowledge of IP networking and computer networks. Familiarity with Wave Relay MANET systems and Steatite communications products. Understanding of RF principles and IP scheming. Experience in defence communications product support (2+ years preferred). Ability to work directly with customers and end users. Clean UK driving licence; able to handle equipment up to 20kg safely. Proficient in Microsoft Office, especially PowerPoint. Desirable Qualifications : Networking certifications (CCNA or equivalent) or electronics qualifications. Eligibility for UK Government Security Clearance. Why Join Us? Work with cutting-edge communications solutions in the defence and networking sector. Gain hands-on experience with advanced MANET systems and Steatite equipment. Travel across the UK and Europe for trials, demonstrations, and deployments. Become a subject matter expert (SME) supporting both internal teams and customers. Applicants must be eligible to obtain UK Security Clearance (SC). The successful candidate will be required to undergo UK Government security clearance as part of the role. This role will require the ability to gain Security Clearance (SC) prior to starting work. If you are technically minded, proactive, and ready to support communications projects in a fast-moving environment, we would love to hear from you. Apply today and help us deliver next-generation networking solutions.
09/10/2025
Full time
Field Services Specialist Office Location: Redditch, Worcestershire Job Type: Permanent, Full-Time Travel: up to 50% (UK & EU) Salary: Competitive, dependent on experience About the Role We are looking for a technically skilled Field Services Specialist to join our Communications Business Unit. You will provide hands-on support for networking and communications solutions, with a particular focus on Wave Relay MANET systems, supporting both internal teams and external customers across the UK and Europe. As a Field Services Specialist, you will provide technical support for networking and communications solutions, including managing customer trials, demonstrations, and exhibitions across the UK and Europe. This is a dynamic, field-based role involving customer trials, demonstrations, equipment deployments, and collaboration with business development and technical teams. You will play a key part in ensuring successful project delivery and supporting the evolution of Steatite's communications technology. What you will be doing Deliver technical support for customer trials, exercises, and demonstrations. Maintain, prepare, and configure Steatite demonstration equipment. Support Cloud Relay (BLOS) operations alongside Network SMEs. Provide technical assistance for business development activities. Offer onsite and remote support to customers, building strong technical relationships. Evaluate new software and hardware products. Support internal testing and exercises using Wave Relay equipment. Ensure adherence to Military Standard Operating Procedures (SOPs). What we are looking for Strong communication skills and experience collaborating with technical teams. Engineering experience in communications or electronics. Applied knowledge of IP networking and computer networks. Familiarity with Wave Relay MANET systems and Steatite communications products. Understanding of RF principles and IP scheming. Experience in defence communications product support (2+ years preferred). Ability to work directly with customers and end users. Clean UK driving licence; able to handle equipment up to 20kg safely. Proficient in Microsoft Office, especially PowerPoint. Desirable Qualifications : Networking certifications (CCNA or equivalent) or electronics qualifications. Eligibility for UK Government Security Clearance. Why Join Us? Work with cutting-edge communications solutions in the defence and networking sector. Gain hands-on experience with advanced MANET systems and Steatite equipment. Travel across the UK and Europe for trials, demonstrations, and deployments. Become a subject matter expert (SME) supporting both internal teams and customers. Applicants must be eligible to obtain UK Security Clearance (SC). The successful candidate will be required to undergo UK Government security clearance as part of the role. This role will require the ability to gain Security Clearance (SC) prior to starting work. If you are technically minded, proactive, and ready to support communications projects in a fast-moving environment, we would love to hear from you. Apply today and help us deliver next-generation networking solutions.
Senior Infrastructure Engineer Central London Up to 80k Well-established, highly profitable construction engineering business is seeking an experienced Senior Infrastructure Engineer to join them on a permanent basis. You'll be joining at a critical time as the organisation expands its technical capability, with ambitious growth plans and multiple acquisitions planned every year for the next 5 years (8 in the past 12 months). Reporting into the IT Operations Manager, you will oversee core infrastructure and networking. You'll work closely with managed service providers to ensure seamless operations and business continuity whilst taking a lead on regular site set-ups. Key Responsibilities: Lead and manage office and site networks, aligning with business strategy Act as an escalation point for the Service Desk Team Set up and configure Local Area Networks (LANs), including hardware deployment and support Coordinate with third-party MSPs for network and infrastructure management Manage firewall operations and connectivity with ISPs Oversee network IP addressing and VPN setups Support business continuity through proactive incident management Rapid deployment of site connectivity solutions, including 4G routers Monitor network health and performance, ensuring high availability and resilience Maintain inventory and configuration records for infrastructure and software Collaborate with the Security Operations Center (SOC) on network security Support software licensing and upgrades Support data privacy and security audits Provide technical support and mentoring Maintain server rooms and ensure operational efficiency Develop and implement business processes and documentation Requirements: Strong knowledge of Azure infrastructure management Strong in network protocols (TCP/IP, DHCP, DNS, etc.), ideally candidates must hold a CCNA/CCNP etc. Experience with FortiGate Firewalls and Windows Operating Systems Familiarity with WAN, LAN, VPN, and wireless networks 4 days per week onsite initially, dropping to 3 days after 3 months.
09/10/2025
Full time
Senior Infrastructure Engineer Central London Up to 80k Well-established, highly profitable construction engineering business is seeking an experienced Senior Infrastructure Engineer to join them on a permanent basis. You'll be joining at a critical time as the organisation expands its technical capability, with ambitious growth plans and multiple acquisitions planned every year for the next 5 years (8 in the past 12 months). Reporting into the IT Operations Manager, you will oversee core infrastructure and networking. You'll work closely with managed service providers to ensure seamless operations and business continuity whilst taking a lead on regular site set-ups. Key Responsibilities: Lead and manage office and site networks, aligning with business strategy Act as an escalation point for the Service Desk Team Set up and configure Local Area Networks (LANs), including hardware deployment and support Coordinate with third-party MSPs for network and infrastructure management Manage firewall operations and connectivity with ISPs Oversee network IP addressing and VPN setups Support business continuity through proactive incident management Rapid deployment of site connectivity solutions, including 4G routers Monitor network health and performance, ensuring high availability and resilience Maintain inventory and configuration records for infrastructure and software Collaborate with the Security Operations Center (SOC) on network security Support software licensing and upgrades Support data privacy and security audits Provide technical support and mentoring Maintain server rooms and ensure operational efficiency Develop and implement business processes and documentation Requirements: Strong knowledge of Azure infrastructure management Strong in network protocols (TCP/IP, DHCP, DNS, etc.), ideally candidates must hold a CCNA/CCNP etc. Experience with FortiGate Firewalls and Windows Operating Systems Familiarity with WAN, LAN, VPN, and wireless networks 4 days per week onsite initially, dropping to 3 days after 3 months.
Field Services Specialist Office Location: Redditch, Worcestershire Job Type: Permanent, Full-Time Travel: up to 50% (UK & EU) Salary: Competitive, dependent on experience About the Role We are looking for a technically skilled Field Services Specialist to join our Communications Business Unit. You will provide hands-on support for networking and communications solutions, with a particular focus on Wave Relay MANET systems, supporting both internal teams and external customers across the UK and Europe. As a Field Services Specialist, you will provide technical support for networking and communications solutions, including managing customer trials, demonstrations, and exhibitions across the UK and Europe. This is a dynamic, field-based role involving customer trials, demonstrations, equipment deployments, and collaboration with business development and technical teams. You will play a key part in ensuring successful project delivery and supporting the evolution of Steatite s communications technology. What you will be doing Deliver technical support for customer trials, exercises, and demonstrations. Maintain, prepare, and configure Steatite demonstration equipment. Support Cloud Relay (BLOS) operations alongside Network SMEs. Provide technical assistance for business development activities. Offer onsite and remote support to customers, building strong technical relationships. Evaluate new software and hardware products. Support internal testing and exercises using Wave Relay equipment. Ensure adherence to Military Standard Operating Procedures (SOPs). What we are looking for Strong communication skills and experience collaborating with technical teams. Engineering experience in communications or electronics. Applied knowledge of IP networking and computer networks. Familiarity with Wave Relay MANET systems and Steatite communications products. Understanding of RF principles and IP scheming. Experience in defence communications product support (2+ years preferred). Ability to work directly with customers and end users. Clean UK driving licence; able to handle equipment up to 20kg safely. Proficient in Microsoft Office, especially PowerPoint. Desirable Qualifications: Networking certifications (CCNA or equivalent) or electronics qualifications. Eligibility for UK Government Security Clearance. Why Join Us? Work with cutting-edge communications solutions in the defence and networking sector. Gain hands-on experience with advanced MANET systems and Steatite equipment. Travel across the UK and Europe for trials, demonstrations, and deployments. Become a subject matter expert (SME) supporting both internal teams and customers. Applicants must be eligible to obtain UK Security Clearance (SC). The successful candidate will be required to undergo UK Government security clearance as part of the role. This role will require the ability to gain Security Clearance (SC) prior to starting work. If you are technically minded, proactive, and ready to support communications projects in a fast-moving environment, we would love to hear from you. Apply today and help us deliver next-generation networking solutions.
09/10/2025
Full time
Field Services Specialist Office Location: Redditch, Worcestershire Job Type: Permanent, Full-Time Travel: up to 50% (UK & EU) Salary: Competitive, dependent on experience About the Role We are looking for a technically skilled Field Services Specialist to join our Communications Business Unit. You will provide hands-on support for networking and communications solutions, with a particular focus on Wave Relay MANET systems, supporting both internal teams and external customers across the UK and Europe. As a Field Services Specialist, you will provide technical support for networking and communications solutions, including managing customer trials, demonstrations, and exhibitions across the UK and Europe. This is a dynamic, field-based role involving customer trials, demonstrations, equipment deployments, and collaboration with business development and technical teams. You will play a key part in ensuring successful project delivery and supporting the evolution of Steatite s communications technology. What you will be doing Deliver technical support for customer trials, exercises, and demonstrations. Maintain, prepare, and configure Steatite demonstration equipment. Support Cloud Relay (BLOS) operations alongside Network SMEs. Provide technical assistance for business development activities. Offer onsite and remote support to customers, building strong technical relationships. Evaluate new software and hardware products. Support internal testing and exercises using Wave Relay equipment. Ensure adherence to Military Standard Operating Procedures (SOPs). What we are looking for Strong communication skills and experience collaborating with technical teams. Engineering experience in communications or electronics. Applied knowledge of IP networking and computer networks. Familiarity with Wave Relay MANET systems and Steatite communications products. Understanding of RF principles and IP scheming. Experience in defence communications product support (2+ years preferred). Ability to work directly with customers and end users. Clean UK driving licence; able to handle equipment up to 20kg safely. Proficient in Microsoft Office, especially PowerPoint. Desirable Qualifications: Networking certifications (CCNA or equivalent) or electronics qualifications. Eligibility for UK Government Security Clearance. Why Join Us? Work with cutting-edge communications solutions in the defence and networking sector. Gain hands-on experience with advanced MANET systems and Steatite equipment. Travel across the UK and Europe for trials, demonstrations, and deployments. Become a subject matter expert (SME) supporting both internal teams and customers. Applicants must be eligible to obtain UK Security Clearance (SC). The successful candidate will be required to undergo UK Government security clearance as part of the role. This role will require the ability to gain Security Clearance (SC) prior to starting work. If you are technically minded, proactive, and ready to support communications projects in a fast-moving environment, we would love to hear from you. Apply today and help us deliver next-generation networking solutions.
Your new company Are you ready to shape the future of connectivity for sI'm looking for a Network Design Specialist to join a fast-growing team delivering cutting-edge, scalable network solutions to top-tier clients. From powering critical infrastructure to enabling digital transformation, your work will directly impact how thousands of people stay connected. Your new role Design and implement innovative network architectures Optimise performance for enterprise-grade applications Collaborate with clients to deliver tailored, future-ready solutions Stay ahead of tech trends and drive continuous innovation What you'll need to succeed Proven experience in network design Fortinet SD-WAN expertise (FCSS, NSE 7, FCP preferred) Strong grasp of WAN/LAN, Wi-Fi, FortiGate, FortiManager CCNA & CCNP certified Excellent communicator and problem-solving skills What you'll get in return Competitive salary + 10% bonus 25 days annual leave + bank holidays World-class training & development 10% pension contribution Inclusive family leave policies Flexible benefits & discounted tech packages What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
09/10/2025
Full time
Your new company Are you ready to shape the future of connectivity for sI'm looking for a Network Design Specialist to join a fast-growing team delivering cutting-edge, scalable network solutions to top-tier clients. From powering critical infrastructure to enabling digital transformation, your work will directly impact how thousands of people stay connected. Your new role Design and implement innovative network architectures Optimise performance for enterprise-grade applications Collaborate with clients to deliver tailored, future-ready solutions Stay ahead of tech trends and drive continuous innovation What you'll need to succeed Proven experience in network design Fortinet SD-WAN expertise (FCSS, NSE 7, FCP preferred) Strong grasp of WAN/LAN, Wi-Fi, FortiGate, FortiManager CCNA & CCNP certified Excellent communicator and problem-solving skills What you'll get in return Competitive salary + 10% bonus 25 days annual leave + bank holidays World-class training & development 10% pension contribution Inclusive family leave policies Flexible benefits & discounted tech packages What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Your new company Are you ready to shape the future of connectivity for sI'm looking for a Network Design Specialist to join a fast-growing team delivering cutting-edge, scalable network solutions to top-tier clients From powering critical infrastructure to enabling digital transformation, your work will directly impact how thousands of people stay connected. Your new role Design and implement innovative network architectures Optimise performance for enterprise-grade applications Collaborate with clients to deliver tailored, future-ready solutions Stay ahead of tech trends and drive continuous innovation What you'll need to succeed Proven experience in network design Fortinet SD-WAN expertise (FCSS, NSE 7, FCP preferred) Strong grasp of WAN/LAN, Wi-Fi, FortiGate, FortiManager CCNA & CCNP certified Excellent communicator and problem-solving skills What you'll get in return Competitive salary + 10% bonus 25 days annual leave + bank holidays World-class training & development 10% pension contribution Inclusive family leave policies Flexible benefits & discounted tech packages What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
09/10/2025
Full time
Your new company Are you ready to shape the future of connectivity for sI'm looking for a Network Design Specialist to join a fast-growing team delivering cutting-edge, scalable network solutions to top-tier clients From powering critical infrastructure to enabling digital transformation, your work will directly impact how thousands of people stay connected. Your new role Design and implement innovative network architectures Optimise performance for enterprise-grade applications Collaborate with clients to deliver tailored, future-ready solutions Stay ahead of tech trends and drive continuous innovation What you'll need to succeed Proven experience in network design Fortinet SD-WAN expertise (FCSS, NSE 7, FCP preferred) Strong grasp of WAN/LAN, Wi-Fi, FortiGate, FortiManager CCNA & CCNP certified Excellent communicator and problem-solving skills What you'll get in return Competitive salary + 10% bonus 25 days annual leave + bank holidays World-class training & development 10% pension contribution Inclusive family leave policies Flexible benefits & discounted tech packages What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Network Engineer IntaPeople are currently looking for a talented Network Engineer based in North Wales to join a large organisation who require interim resource to cover BAU projects until the end of 2026. We are looking for Network Engineers who have excellent problem solving abilities and who are able to work alone in the field when needed. You will be based in their Wrexham office on a Hybrid basis (approx. 2days per week) whilst also being in the field or working from home for the remainder of the week. As a Network Engineer you will be able to adapt to different technology stacks and network standards across the organisation whilst being able to communicate effectively with technical and non-technical staff. Skills and Responsibilities Maintaining/Replacing/Upgrading network equipment in large geographical area ranging from layer 1 to layer 3 technologies. Engineer, design, and deploy highly available network services and solutions based on business, strategic, and technical requirements. Develop network infrastructure roadmaps, conduct feasibility studies, and review proposals with other technical colleagues Identify, recommend and lead continuous network infrastructure improvement efforts. Troubleshoot LAN/WAN/WLAN/Firewall issues. Research and solve complex problems regarding data communication failures. Secure, update, and patch network devices. Monitor network operation and maintain monitoring tools. Educational/Certifications University degree / Equivalent technical qualification or experienc Professional Cisco qualification ideally CCNA CCSA (Checkpoint Certified Security Administrator) or demonstrable experience of managing Checkpoint firewalls ITIL Service Management Foundation Qualification Desirable CCNA - Desirable CompTIA Network+ - Desirable Role overview Network Engineer 12month contract £300.00 - £350.00 per day IR35 status to be determined but likely InsideIR35 Company works van provided for field work Full UK drivers licence will be needed for this role Wrexham office location with travel to surrounding sites as needed (approx. 1-2 times per week) Please note, candidates must be able to lift and carry heavy IT equipment throughout any assigned shift unassisted. For more information please click APPLY now or call Nathan Handley on (phone number removed).
07/10/2025
Contractor
Network Engineer IntaPeople are currently looking for a talented Network Engineer based in North Wales to join a large organisation who require interim resource to cover BAU projects until the end of 2026. We are looking for Network Engineers who have excellent problem solving abilities and who are able to work alone in the field when needed. You will be based in their Wrexham office on a Hybrid basis (approx. 2days per week) whilst also being in the field or working from home for the remainder of the week. As a Network Engineer you will be able to adapt to different technology stacks and network standards across the organisation whilst being able to communicate effectively with technical and non-technical staff. Skills and Responsibilities Maintaining/Replacing/Upgrading network equipment in large geographical area ranging from layer 1 to layer 3 technologies. Engineer, design, and deploy highly available network services and solutions based on business, strategic, and technical requirements. Develop network infrastructure roadmaps, conduct feasibility studies, and review proposals with other technical colleagues Identify, recommend and lead continuous network infrastructure improvement efforts. Troubleshoot LAN/WAN/WLAN/Firewall issues. Research and solve complex problems regarding data communication failures. Secure, update, and patch network devices. Monitor network operation and maintain monitoring tools. Educational/Certifications University degree / Equivalent technical qualification or experienc Professional Cisco qualification ideally CCNA CCSA (Checkpoint Certified Security Administrator) or demonstrable experience of managing Checkpoint firewalls ITIL Service Management Foundation Qualification Desirable CCNA - Desirable CompTIA Network+ - Desirable Role overview Network Engineer 12month contract £300.00 - £350.00 per day IR35 status to be determined but likely InsideIR35 Company works van provided for field work Full UK drivers licence will be needed for this role Wrexham office location with travel to surrounding sites as needed (approx. 1-2 times per week) Please note, candidates must be able to lift and carry heavy IT equipment throughout any assigned shift unassisted. For more information please click APPLY now or call Nathan Handley on (phone number removed).
Telecoms and Voice Specialist About the Role We're looking for a skilled Telecoms and Voice Specialist to join our clients Internet Services team. In this role, you'll be responsible for the design, implementation, and support of voice communication systems, including VoIP and unified communications. You'll play a vital part in delivering high-quality voice services, optimising performance, and resolving complex technical challenges. Our client if offering a basic salary between £40,000 to £50,000 to be based in Sittingbourne, Kent with additional benefits.Working across a wide range of technologies, you'll also support cabling infrastructure (copper and fibre optics), carry out wireless network surveys, and contribute to the delivery of new communication systems. Collaboration is key- you'll work alongside infrastructure engineers and consultants to deliver robust, scalable solutions for our clients. Core responsibilities: Design, implement, and maintain voice communication systems (VoIP & UC). Conduct wireless network surveys to assess coverage, capacity, and performance. Install and troubleshoot cabling infrastructure (copper & fibre). Monitor and optimise network performance to ensure service reliability. Provide technical support across legacy telephony, VoIP, and carrier services. Work with cross-functional teams to resolve issues and deliver new solutions. Maintain detailed technical documentation and stay current with emerging telecoms trends. Mentor junior team members and contribute to knowledge sharing. Core technical skill for this position: Strong experience in VoIP, telephony systems, and carrier voice/data services. Knowledge of copper and fibre cabling installation and maintenance. Hands-on experience in designing, configuring, and supporting telecoms infrastructure. Excellent communication skills, with the ability to explain technical concepts to non-technical audiences. A collaborative mindset with strong organisational and time management skills. Industry certifications (e.g. Cisco CCNA/CCNP/CCDA) are highly desirable. You'll have the chance to work on cutting-edge technologies, gain industry-recognised certifications, and develop your expertise across a wide service portfolio
06/10/2025
Full time
Telecoms and Voice Specialist About the Role We're looking for a skilled Telecoms and Voice Specialist to join our clients Internet Services team. In this role, you'll be responsible for the design, implementation, and support of voice communication systems, including VoIP and unified communications. You'll play a vital part in delivering high-quality voice services, optimising performance, and resolving complex technical challenges. Our client if offering a basic salary between £40,000 to £50,000 to be based in Sittingbourne, Kent with additional benefits.Working across a wide range of technologies, you'll also support cabling infrastructure (copper and fibre optics), carry out wireless network surveys, and contribute to the delivery of new communication systems. Collaboration is key- you'll work alongside infrastructure engineers and consultants to deliver robust, scalable solutions for our clients. Core responsibilities: Design, implement, and maintain voice communication systems (VoIP & UC). Conduct wireless network surveys to assess coverage, capacity, and performance. Install and troubleshoot cabling infrastructure (copper & fibre). Monitor and optimise network performance to ensure service reliability. Provide technical support across legacy telephony, VoIP, and carrier services. Work with cross-functional teams to resolve issues and deliver new solutions. Maintain detailed technical documentation and stay current with emerging telecoms trends. Mentor junior team members and contribute to knowledge sharing. Core technical skill for this position: Strong experience in VoIP, telephony systems, and carrier voice/data services. Knowledge of copper and fibre cabling installation and maintenance. Hands-on experience in designing, configuring, and supporting telecoms infrastructure. Excellent communication skills, with the ability to explain technical concepts to non-technical audiences. A collaborative mindset with strong organisational and time management skills. Industry certifications (e.g. Cisco CCNA/CCNP/CCDA) are highly desirable. You'll have the chance to work on cutting-edge technologies, gain industry-recognised certifications, and develop your expertise across a wide service portfolio
VolkerWessels UK is a market leading contracting group of five closely linked businesses. We provide integrated and ground-breaking solutions for the civil engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure. Reporting into our ICT Infrastructure Manager, you'll maintain and support our UK infrastructure, aiding in the transition to cloud services. A collaborative, proactive attitude is essential, as you will work closely with the business to ensure new technologies align with our strategic goals and ICT governance framework. Our role Designing, deploying, and managing secure, scalable, and robust cloud environments. Implementing and optimising cloud infrastructure for best cost, performance, and security. Developing scripts for automating cloud/server functions. Developing & Maintaining integrations with our Azure environment. Collaborating with IT security to monitor the company's cloud privacy. Maintain and support the infrastructure technology stack to ensure optimal availability. Configuration, administration, installation, and maintenance of server hardware and software. Collaboration across the ICT department Key stakeholder in creation and delivery of technology roadmaps Manage projects end to end where required. Create and update in-depth documentation including LLD's. About you You'll have experience in a similar role coupled with Microsoft Azure Administrator AZ104 (essential). You'll also have Advanced Entra ID, In depth active directory knowledge, In depth Dataverse knowledge, In depth Logic Apps Knowledge, as well as Microsoft Dynamics 365 Business Central. Essential: Knowledge of firewalls and routers, Windows Server, Intermediate Exchange Knowledge, Advanced M365 knowledge Microsoft OS troubleshooting VMware knowledge Remote Desktop Services SCCM / Intune Microsoft SQL server knowledge PowerShell scripting ISCSI SAN's Strong organisational and communication skills. Strong relationship building and stakeholder management skills. Ability to work in a fast-paced, project-driven environment. Desirable: Network+ CCNA/CCNP Fortinet products Rubrik would be desirable. About you Technical qualification (example Degree in civil engineering or HND) Proven technical organisational skills Knowledge of the requirements and implementation of Ability to produce Work Package Plans, Task Briefing Sheets, and safe systems of work Knowledge of Safety, Quality and Environmental issues Experience in civil engineering If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us. Why work with us? VolkerWessels UK operate through five separate, but complementary businesses, working in collaboration and using our specialist skills to deliver an integrated service for our clients. At any one time, our people are working on our sites or in our offices, for around 250 projects across the UK. Everyday we overcome challenges, fulfilling our commitments, no matter what. That's what our business is about, that's how our people find satisfaction in their jobs. This role is permanent, full time and based at our Hoddesdon head office. Please note that there will be on call expectations with this role. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Option to buy additional annual leave Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills-based training Family friendly polices including enhanced maternity benefits Employee Assistance programme Mental health, physical health, and financial support 24/7 Virtual GP service Fairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.
06/10/2025
Full time
VolkerWessels UK is a market leading contracting group of five closely linked businesses. We provide integrated and ground-breaking solutions for the civil engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure. Reporting into our ICT Infrastructure Manager, you'll maintain and support our UK infrastructure, aiding in the transition to cloud services. A collaborative, proactive attitude is essential, as you will work closely with the business to ensure new technologies align with our strategic goals and ICT governance framework. Our role Designing, deploying, and managing secure, scalable, and robust cloud environments. Implementing and optimising cloud infrastructure for best cost, performance, and security. Developing scripts for automating cloud/server functions. Developing & Maintaining integrations with our Azure environment. Collaborating with IT security to monitor the company's cloud privacy. Maintain and support the infrastructure technology stack to ensure optimal availability. Configuration, administration, installation, and maintenance of server hardware and software. Collaboration across the ICT department Key stakeholder in creation and delivery of technology roadmaps Manage projects end to end where required. Create and update in-depth documentation including LLD's. About you You'll have experience in a similar role coupled with Microsoft Azure Administrator AZ104 (essential). You'll also have Advanced Entra ID, In depth active directory knowledge, In depth Dataverse knowledge, In depth Logic Apps Knowledge, as well as Microsoft Dynamics 365 Business Central. Essential: Knowledge of firewalls and routers, Windows Server, Intermediate Exchange Knowledge, Advanced M365 knowledge Microsoft OS troubleshooting VMware knowledge Remote Desktop Services SCCM / Intune Microsoft SQL server knowledge PowerShell scripting ISCSI SAN's Strong organisational and communication skills. Strong relationship building and stakeholder management skills. Ability to work in a fast-paced, project-driven environment. Desirable: Network+ CCNA/CCNP Fortinet products Rubrik would be desirable. About you Technical qualification (example Degree in civil engineering or HND) Proven technical organisational skills Knowledge of the requirements and implementation of Ability to produce Work Package Plans, Task Briefing Sheets, and safe systems of work Knowledge of Safety, Quality and Environmental issues Experience in civil engineering If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us. Why work with us? VolkerWessels UK operate through five separate, but complementary businesses, working in collaboration and using our specialist skills to deliver an integrated service for our clients. At any one time, our people are working on our sites or in our offices, for around 250 projects across the UK. Everyday we overcome challenges, fulfilling our commitments, no matter what. That's what our business is about, that's how our people find satisfaction in their jobs. This role is permanent, full time and based at our Hoddesdon head office. Please note that there will be on call expectations with this role. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Option to buy additional annual leave Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills-based training Family friendly polices including enhanced maternity benefits Employee Assistance programme Mental health, physical health, and financial support 24/7 Virtual GP service Fairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.
Senior Network Engineer - Contract £400 Circa PD (Inside IR35) 6 Months London or Oxford x 3 days PW An excellent opportunity has arisen with a brilliant life science company for an experienced Network Engineer. The Network Engineer will be responsible for the design, implementation, maintenance, and support of the organization's network infrastructure. This includes ensuring network availability, performance, security, and scalability to meet the organization's needs. Role and Responsibilities: Design and implement network infrastructure including LANs, WANs, WLANs, VPNs, and other network devices. Configure and maintain network equipment such as routers, switches, firewalls, and load balancers. Monitor network performance and troubleshoot network issues, ensuring high availability and reliability. Implement network security measures to protect data, systems, and networks from unauthorized access or breaches. Collaborate with other IT teams to integrate network infrastructure with other systems and applications. Evaluate and recommend new network technologies and solutions to improve efficiency, performance, and security. Develop and maintain network documentation, including network diagrams, configurations, and procedures. Provide technical support and assistance to end-users and other IT staff as needed. Perform network capacity planning and scalability assessments to support business growth. Tech Stack: Fortinet Fortigate 201F/E and 60E firewalls Cisco Catalyst 9300 switches Ubiquity Unifi AC-HD Wireless APs and CloudUnifi controller AWS VPC with transit gateway and site-to-site VPN Palo Alto Networks GlobalProtect Remote Access VPN GCP VPC and site-to-site VPN Essential Skills and Experience: Bachelor's degree in Computer Science, Information Technology, or related field. Proven experience as a Network Engineer or similar role. In-depth knowledge of networking protocols and technologies Strong understanding of network security principles and best practices. Relevant certifications such as CCNA, CCNP, CompTIA Network+, etc., are preferred. Ability to work independently and collaboratively in a team environment supporting junior team members
06/10/2025
Full time
Senior Network Engineer - Contract £400 Circa PD (Inside IR35) 6 Months London or Oxford x 3 days PW An excellent opportunity has arisen with a brilliant life science company for an experienced Network Engineer. The Network Engineer will be responsible for the design, implementation, maintenance, and support of the organization's network infrastructure. This includes ensuring network availability, performance, security, and scalability to meet the organization's needs. Role and Responsibilities: Design and implement network infrastructure including LANs, WANs, WLANs, VPNs, and other network devices. Configure and maintain network equipment such as routers, switches, firewalls, and load balancers. Monitor network performance and troubleshoot network issues, ensuring high availability and reliability. Implement network security measures to protect data, systems, and networks from unauthorized access or breaches. Collaborate with other IT teams to integrate network infrastructure with other systems and applications. Evaluate and recommend new network technologies and solutions to improve efficiency, performance, and security. Develop and maintain network documentation, including network diagrams, configurations, and procedures. Provide technical support and assistance to end-users and other IT staff as needed. Perform network capacity planning and scalability assessments to support business growth. Tech Stack: Fortinet Fortigate 201F/E and 60E firewalls Cisco Catalyst 9300 switches Ubiquity Unifi AC-HD Wireless APs and CloudUnifi controller AWS VPC with transit gateway and site-to-site VPN Palo Alto Networks GlobalProtect Remote Access VPN GCP VPC and site-to-site VPN Essential Skills and Experience: Bachelor's degree in Computer Science, Information Technology, or related field. Proven experience as a Network Engineer or similar role. In-depth knowledge of networking protocols and technologies Strong understanding of network security principles and best practices. Relevant certifications such as CCNA, CCNP, CompTIA Network+, etc., are preferred. Ability to work independently and collaboratively in a team environment supporting junior team members
Network Engineer - Cisco ACI, LAN, WAN, AWS or Azure, Finance A leading FX Settlements firm are looking for a new Network Engineer to join their London based team. The Network Engineer will leverage their technical expertise and process improvement skills to optimize support of our network and datacentre infrastructure. The role involves monitoring network alerts, performing day-to-day operation tasks and driving process improvements. The individual will excel in hands-on technical implementation and troubleshooting of various network technologies. The role involves collaboration with L3 engineering and managed service provider to align with company goals and best practices. Senior Network Operations Engineer role: - Ability to support the network infrastructure at an expert-level - Strong hands-on experience with Firewalls - ASA, Firepower and Checkpoint are essential; FortiGate is a plus - Solid knowledge of WAN, LAN and Wi-Fi - Proficiency in route/switch and hands-on experience with Cisco ACI (including tasks like enabling ports across the ACI fabric) - Strong troubleshooting skills - these resources will lead incident bridges and need to diagnose and resolve issues effectively - A financial industry background would be helpful, particularly to understand the regulatory landscape and the importance of high availability in critical infrastructure - Willingness and capability to learn new tools/technologies and adapt to changing technology demands Education & Certification Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience). Preferred certifications: Cisco CCNA/CCNP/CCIE, AWS Advanced Networking, Fortinet NSE, Checkpoint CCSA/CCSE. By applying to this job you are sending us your CV, which may contain personal information. Please refer to our Privacy Notice to understand how we process this information. In short, in order to supply you with work finding services, we will hold and process your personal data, and only with your express permission we will share this personal data with a client (or a third party working on behalf of the client) by email or by upload to the Client/third parties vendor management system. By giving us permission to send your CV to a client, this constitutes permission to share the personal data that would be necessary to consider your application, interview you (Phone/video/face to face) and if successful hire you. Scope AT acts as an employment agency for Permanent Recruitment and an employment business for the supply of temporary workers. By applying for this job you accept the Terms and Conditions, Data Protection Policy, Privacy Notice and Disclaimers which can be found at our website.
06/10/2025
Full time
Network Engineer - Cisco ACI, LAN, WAN, AWS or Azure, Finance A leading FX Settlements firm are looking for a new Network Engineer to join their London based team. The Network Engineer will leverage their technical expertise and process improvement skills to optimize support of our network and datacentre infrastructure. The role involves monitoring network alerts, performing day-to-day operation tasks and driving process improvements. The individual will excel in hands-on technical implementation and troubleshooting of various network technologies. The role involves collaboration with L3 engineering and managed service provider to align with company goals and best practices. Senior Network Operations Engineer role: - Ability to support the network infrastructure at an expert-level - Strong hands-on experience with Firewalls - ASA, Firepower and Checkpoint are essential; FortiGate is a plus - Solid knowledge of WAN, LAN and Wi-Fi - Proficiency in route/switch and hands-on experience with Cisco ACI (including tasks like enabling ports across the ACI fabric) - Strong troubleshooting skills - these resources will lead incident bridges and need to diagnose and resolve issues effectively - A financial industry background would be helpful, particularly to understand the regulatory landscape and the importance of high availability in critical infrastructure - Willingness and capability to learn new tools/technologies and adapt to changing technology demands Education & Certification Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience). Preferred certifications: Cisco CCNA/CCNP/CCIE, AWS Advanced Networking, Fortinet NSE, Checkpoint CCSA/CCSE. By applying to this job you are sending us your CV, which may contain personal information. Please refer to our Privacy Notice to understand how we process this information. In short, in order to supply you with work finding services, we will hold and process your personal data, and only with your express permission we will share this personal data with a client (or a third party working on behalf of the client) by email or by upload to the Client/third parties vendor management system. By giving us permission to send your CV to a client, this constitutes permission to share the personal data that would be necessary to consider your application, interview you (Phone/video/face to face) and if successful hire you. Scope AT acts as an employment agency for Permanent Recruitment and an employment business for the supply of temporary workers. By applying for this job you accept the Terms and Conditions, Data Protection Policy, Privacy Notice and Disclaimers which can be found at our website.
Harvey Nash Plc
Newcastle Upon Tyne, Tyne And Wear
Are you an experienced Network Engineer with a passion for cutting-edge Cisco technologies? Are you ready to take the next step in your career with a forward-thinking, UK-leading organisation? This is an opportunity for a Network Infrastructure Engineer to join a dynamic team of three talented engineers. This is a hands-on, high-impact role where your expertise will directly contribute to the performance and security of the network estate. Key Responsibilities: Upgrade and install WAN and LAN across multiple sites Strong knowledge of CISCO HP Aruba Monitoring tools What We're Looking For: Minimum 3 years of Cisco networking experience Cisco certification - CCNA Full UK driving licence Knowledge of Microsoft windows server administration. Comfortable working hybrid from Newcastle (3 days/week) What's in It for You? Competitive salary up to £46,000. Generous holiday allowance Outstanding career development and training opportunities Work with a collaborative, expert team in a supportive environment Be part of a company that values innovation, integrity, and impact Sound Interesting? Please get in touch today and become a key player in shaping the future of the infrastructure.
06/10/2025
Full time
Are you an experienced Network Engineer with a passion for cutting-edge Cisco technologies? Are you ready to take the next step in your career with a forward-thinking, UK-leading organisation? This is an opportunity for a Network Infrastructure Engineer to join a dynamic team of three talented engineers. This is a hands-on, high-impact role where your expertise will directly contribute to the performance and security of the network estate. Key Responsibilities: Upgrade and install WAN and LAN across multiple sites Strong knowledge of CISCO HP Aruba Monitoring tools What We're Looking For: Minimum 3 years of Cisco networking experience Cisco certification - CCNA Full UK driving licence Knowledge of Microsoft windows server administration. Comfortable working hybrid from Newcastle (3 days/week) What's in It for You? Competitive salary up to £46,000. Generous holiday allowance Outstanding career development and training opportunities Work with a collaborative, expert team in a supportive environment Be part of a company that values innovation, integrity, and impact Sound Interesting? Please get in touch today and become a key player in shaping the future of the infrastructure.
3rd Line Team Leader As a Service Desk Team Leader, you will be responsible for assisting the Head of Service Desk in overall operations of the Managed Service Team. This will include management of your own team and working towards a select set of objectives including SLA's, XLA's and overall team performance with other team leaders to improve our customer experience. You will also be dealing with escalation's, complaints and improving process and procedures within the team. Job Role Responsibilities User Support and advice: 20% Fully understand the service Bechtle has been engaged to deliver in line with contractual arrangements Develop and maintain rapport with end users by displaying a detailed understanding of their IT environment and business issues Establish and maintain high levels of incident ownership through incident lifecycle to a satisfactory conclusion Meet personal and Team productivity and quality targets in line with Support Services Aid the Head of Service Desk to coordinate the 3rd Line, Service Desk, Monitoring and Backup, Field operational teams Ensure that all tickets are prioritised and assigned appropriately and in accordance with XLA's and client SLA's Personal and Team Development: 55% Act as a role model for delivering results for enthusiasm and enjoyment of your work for teamwork, for coaching and mentoring of colleagues and team members and for professional standards of behaviour Train and coach members of the Service Desk (1st Line & 2nd Line) & Field to ensure that their knowledge grows with the role Responsible for Quarterly reviews within the 3rd line team Deputise as Head of Service Desk where required Work closely with all teams within Managed Service to ensure a high level of communication is maintained both internally and externally Comply with Bechtle's standard working practices: 20% Comply with all company, department and client policies and procedures to include attending team meetings and completion of administrative tasks Assist the Head of Service Desk with maintaining departmental standards and professionalism Promote and ensure the department adheres to Bechtle ITIL processes and procedures Research and Development: 5% Provide feedback on ways to further improve the operation of the division and ensure that continual service improvement objectives are met Job Requirements: Experience working for an MSP Advanced knowledge within the following pillars: Networking, Server, Storage, Hardware, Security, Cloud, Modern Workplace Certifications highly desired: VCP, MS102, AZ104, AZ305, CCNA, CCNP-ENT, JNCIS-ENT, VMC What we offer: Hybrid Working (3 days in / up to 2 days remote if required, after probation which is 3 months) £45,000 - £55,000 Depending on Experience Location - close to the M4 with a modern, up to date living space and ample parking. Subsidised health care/medical benefits Annual Leave - 25-30 days plus B.H's + optional 2 weeks unpaid. Increases with time spent Experience: Coaching/mentoring, motivational skills and performance management Flexibility to cope with an ever-changing workload and availability of resources Good understanding and technical capability Reports to: Head of Service Desk
06/10/2025
Full time
3rd Line Team Leader As a Service Desk Team Leader, you will be responsible for assisting the Head of Service Desk in overall operations of the Managed Service Team. This will include management of your own team and working towards a select set of objectives including SLA's, XLA's and overall team performance with other team leaders to improve our customer experience. You will also be dealing with escalation's, complaints and improving process and procedures within the team. Job Role Responsibilities User Support and advice: 20% Fully understand the service Bechtle has been engaged to deliver in line with contractual arrangements Develop and maintain rapport with end users by displaying a detailed understanding of their IT environment and business issues Establish and maintain high levels of incident ownership through incident lifecycle to a satisfactory conclusion Meet personal and Team productivity and quality targets in line with Support Services Aid the Head of Service Desk to coordinate the 3rd Line, Service Desk, Monitoring and Backup, Field operational teams Ensure that all tickets are prioritised and assigned appropriately and in accordance with XLA's and client SLA's Personal and Team Development: 55% Act as a role model for delivering results for enthusiasm and enjoyment of your work for teamwork, for coaching and mentoring of colleagues and team members and for professional standards of behaviour Train and coach members of the Service Desk (1st Line & 2nd Line) & Field to ensure that their knowledge grows with the role Responsible for Quarterly reviews within the 3rd line team Deputise as Head of Service Desk where required Work closely with all teams within Managed Service to ensure a high level of communication is maintained both internally and externally Comply with Bechtle's standard working practices: 20% Comply with all company, department and client policies and procedures to include attending team meetings and completion of administrative tasks Assist the Head of Service Desk with maintaining departmental standards and professionalism Promote and ensure the department adheres to Bechtle ITIL processes and procedures Research and Development: 5% Provide feedback on ways to further improve the operation of the division and ensure that continual service improvement objectives are met Job Requirements: Experience working for an MSP Advanced knowledge within the following pillars: Networking, Server, Storage, Hardware, Security, Cloud, Modern Workplace Certifications highly desired: VCP, MS102, AZ104, AZ305, CCNA, CCNP-ENT, JNCIS-ENT, VMC What we offer: Hybrid Working (3 days in / up to 2 days remote if required, after probation which is 3 months) £45,000 - £55,000 Depending on Experience Location - close to the M4 with a modern, up to date living space and ample parking. Subsidised health care/medical benefits Annual Leave - 25-30 days plus B.H's + optional 2 weeks unpaid. Increases with time spent Experience: Coaching/mentoring, motivational skills and performance management Flexibility to cope with an ever-changing workload and availability of resources Good understanding and technical capability Reports to: Head of Service Desk
To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina Ref: 23126 Job Title: Mandarin speaking Solution Manager (System) The Skills You'll Need: Fluent Mandarin and English, with UK experience in System Engineering / IT Infrastructure, able to do frequent client visits when required Your New Salary: Highly competitive, depending on experience Job status: Permanent, hybrid working with 2 days WFH (subject to approval) Location: Central London Solution Manager - Summary: Work as part of the Operations Support team to provide technical solutions for the company's products and services, including Telecom and DICT services, to enterprise and carrier customers. This role involves all stages of the pre-sales lifecycle, including attending technical meetings, gathering customer requirements, and proposing suitable solutions in a timely manner. The position also provides technical support during the implementation phase, including provisioning, deployment, migration, and coordination with vendors where necessary, as well as ongoing support for after-sales services when required. The main responsibility of this position is to design and deliver DICT and Telecom infrastructure projects, with a strong focus on Private/Public Cloud Environments, Virtualization platforms, Windows technologies, Linux systems, and storage solutions. The role holder will be accountable for delivering end-to-end IT infrastructure solutions, supporting both pre-sales and post-sales activities such as solution architecture, implementation, testing, and maintenance. As part of the team, the ideal candidate will work closely with customers and internal stakeholders to design, develop, and manage solutions that meet complex technical requirements and ensure successful project delivery. Solution Manager - What You'll be Doing: Understand the technical requirements of the customer, reading between the lines to build a solution that outperforms the competitor's offering. Apply technical knowledge to analyse, investigate and resolve assigned project challenges. Preparing projects require documentation and reports to a high standard for all phases of the project. Participate in system level design reviews, and program management reviews to assess design maturity, requirements compliance and to provide informed technical recommendations to the customer. Solution Manager - The Skills You'll Need to Succeed: Fluent in spoken and written Mandarin and English. Bachelor's degree or above in Telecommunication/Computing Engineering related subjects. Relevant certification for the requested technology - VCP, HCIE-Storage, CCNA, Microsoft Certified, A+, Linux+. Extensive experience supporting the sales of enterprise storage, systems or solutions. Senior level of work experience in technical implementation engineering, specific to system and virtualization technologies. Hands-on experiences in DICT products & solutions: Public/Private Cloud, Microsoft Server, SAN/NAS architecture, virtualization technologies. Problem solving - ability to use skillset to solve challenges / issues. Commercial awareness - ability to compare solutions to find best fit from technical and commercial perspective. Commitment to personal development - pushes to improve skillset/stay up to date in their field. Good communication skills, work well with customers and colleagues. Able to do frequent client visits when required Candidates with less experience will be considered for a junior position. Please view all our Team China jobs at people-first-recruitment Please follow us on Linkedin: people-first-team-china We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.
06/10/2025
Full time
To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina Ref: 23126 Job Title: Mandarin speaking Solution Manager (System) The Skills You'll Need: Fluent Mandarin and English, with UK experience in System Engineering / IT Infrastructure, able to do frequent client visits when required Your New Salary: Highly competitive, depending on experience Job status: Permanent, hybrid working with 2 days WFH (subject to approval) Location: Central London Solution Manager - Summary: Work as part of the Operations Support team to provide technical solutions for the company's products and services, including Telecom and DICT services, to enterprise and carrier customers. This role involves all stages of the pre-sales lifecycle, including attending technical meetings, gathering customer requirements, and proposing suitable solutions in a timely manner. The position also provides technical support during the implementation phase, including provisioning, deployment, migration, and coordination with vendors where necessary, as well as ongoing support for after-sales services when required. The main responsibility of this position is to design and deliver DICT and Telecom infrastructure projects, with a strong focus on Private/Public Cloud Environments, Virtualization platforms, Windows technologies, Linux systems, and storage solutions. The role holder will be accountable for delivering end-to-end IT infrastructure solutions, supporting both pre-sales and post-sales activities such as solution architecture, implementation, testing, and maintenance. As part of the team, the ideal candidate will work closely with customers and internal stakeholders to design, develop, and manage solutions that meet complex technical requirements and ensure successful project delivery. Solution Manager - What You'll be Doing: Understand the technical requirements of the customer, reading between the lines to build a solution that outperforms the competitor's offering. Apply technical knowledge to analyse, investigate and resolve assigned project challenges. Preparing projects require documentation and reports to a high standard for all phases of the project. Participate in system level design reviews, and program management reviews to assess design maturity, requirements compliance and to provide informed technical recommendations to the customer. Solution Manager - The Skills You'll Need to Succeed: Fluent in spoken and written Mandarin and English. Bachelor's degree or above in Telecommunication/Computing Engineering related subjects. Relevant certification for the requested technology - VCP, HCIE-Storage, CCNA, Microsoft Certified, A+, Linux+. Extensive experience supporting the sales of enterprise storage, systems or solutions. Senior level of work experience in technical implementation engineering, specific to system and virtualization technologies. Hands-on experiences in DICT products & solutions: Public/Private Cloud, Microsoft Server, SAN/NAS architecture, virtualization technologies. Problem solving - ability to use skillset to solve challenges / issues. Commercial awareness - ability to compare solutions to find best fit from technical and commercial perspective. Commitment to personal development - pushes to improve skillset/stay up to date in their field. Good communication skills, work well with customers and colleagues. Able to do frequent client visits when required Candidates with less experience will be considered for a junior position. Please view all our Team China jobs at people-first-recruitment Please follow us on Linkedin: people-first-team-china We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.
Network Systems Engineer Our client, based in Tamworth, is seeking an experienced Network Systems Engineer with strong expertise in virtualisation and a proven track record across Microsoft technologies, including Windows Server, Active Directory, Azure, and Exchange Online/O365. The ideal candidate will also bring hands-on knowledge of Dell/EMC SANs, SonicWall, and network monitoring and configuration. This role involves managing the day-to-day administration, support, and troubleshooting of complex network environments, while also leading on software installations, upgrades, and issue resolution both remotely and on-site. A strong background in cloud-based solutions, virtualisation technologies, and collaboration with technical teams will be key to success in this position. As a Network Systems Engineer, you will need to have/be: Extensive experience designing, implementing, and managing Microsoft Windows and Hyper-V environments, including Dell EMC SAN. MCSE and CCNA certified. Expert in IT security protocols, with a proven track record in deploying cybersecurity measures and maintaining robust network defence strategies. Strong understanding of IT security compliance, risk management, and adherence to global cybersecurity regulations. Proven project management experience, with the ability to lead technical initiatives. Hands-on experience with Active Directory, disaster recovery (DR), and business continuity planning (BCP). In-depth knowledge of network and data centre environments. Advanced PowerShell scripting and automation skills for repetitive tasks and small-to-medium complexity solutions. Exceptional customer service skills and ability to communicate technical concepts to non-technical audiences. Strong organizational, analytical, troubleshooting, and decision-making abilities. Self-motivated, able to work independently, manage time effectively, and adapt to competing work demands. Knowledge of GDPR and data protection requirements. Willingness to work flexible hours and travel as needed for installations or upgrades. Desirable Skills and Experience: Additional security certifications. Database administration experience (MS SQL, MySQL). Details: Salary : 35, 000 - 45, 000 Working Hours : Full time Monday - Friday Location : Tamworth (on site full time) Duration : Permanent Role of Network Systems Engineer: Configure, manage, and maintain Microsoft Windows domains and Hyper-V virtualisation environments. Develop and update Standard Operating Procedures for Windows virtualisation, Active Directory, and Windows Server administration. Diagnose and resolve complex issues across virtualisation environments, including Microsoft and Linux operating systems. Evaluate products and upgrades, overseeing and implementing system upgrade strategies. Maintain Dell server environments across multiple locations. Provide 3rd-level support to Helpdesk engineers, offering guidance and technical escalation. Lead the design, implementation, and maintenance of complex IT solutions, coordinating with technical teams as needed. Develop and analyse system standards, thresholds, and recommendations to optimise performance. Conduct capacity planning reviews and approve plans formulated by junior team members. Establish strategies to manage the deployment of support packages and system patches. Monitor server backups, network uptime, and provide recommendations for improvements. Liaise with 3rd-party vendors for support, procurement, and technical collaboration. Coordinate proposals and work estimates for system administration projects alongside business development teams. Design and enforce secure systems, network policies, and procedures, providing technical guidance to the team. Benefits of working as a Network Systems Engineer: 23 days annual leave + bank holidays Option to purchase up to 5 extra days annual leave Health Cashback Plan Pension Scheme Life Assurance Free Parking
06/10/2025
Full time
Network Systems Engineer Our client, based in Tamworth, is seeking an experienced Network Systems Engineer with strong expertise in virtualisation and a proven track record across Microsoft technologies, including Windows Server, Active Directory, Azure, and Exchange Online/O365. The ideal candidate will also bring hands-on knowledge of Dell/EMC SANs, SonicWall, and network monitoring and configuration. This role involves managing the day-to-day administration, support, and troubleshooting of complex network environments, while also leading on software installations, upgrades, and issue resolution both remotely and on-site. A strong background in cloud-based solutions, virtualisation technologies, and collaboration with technical teams will be key to success in this position. As a Network Systems Engineer, you will need to have/be: Extensive experience designing, implementing, and managing Microsoft Windows and Hyper-V environments, including Dell EMC SAN. MCSE and CCNA certified. Expert in IT security protocols, with a proven track record in deploying cybersecurity measures and maintaining robust network defence strategies. Strong understanding of IT security compliance, risk management, and adherence to global cybersecurity regulations. Proven project management experience, with the ability to lead technical initiatives. Hands-on experience with Active Directory, disaster recovery (DR), and business continuity planning (BCP). In-depth knowledge of network and data centre environments. Advanced PowerShell scripting and automation skills for repetitive tasks and small-to-medium complexity solutions. Exceptional customer service skills and ability to communicate technical concepts to non-technical audiences. Strong organizational, analytical, troubleshooting, and decision-making abilities. Self-motivated, able to work independently, manage time effectively, and adapt to competing work demands. Knowledge of GDPR and data protection requirements. Willingness to work flexible hours and travel as needed for installations or upgrades. Desirable Skills and Experience: Additional security certifications. Database administration experience (MS SQL, MySQL). Details: Salary : 35, 000 - 45, 000 Working Hours : Full time Monday - Friday Location : Tamworth (on site full time) Duration : Permanent Role of Network Systems Engineer: Configure, manage, and maintain Microsoft Windows domains and Hyper-V virtualisation environments. Develop and update Standard Operating Procedures for Windows virtualisation, Active Directory, and Windows Server administration. Diagnose and resolve complex issues across virtualisation environments, including Microsoft and Linux operating systems. Evaluate products and upgrades, overseeing and implementing system upgrade strategies. Maintain Dell server environments across multiple locations. Provide 3rd-level support to Helpdesk engineers, offering guidance and technical escalation. Lead the design, implementation, and maintenance of complex IT solutions, coordinating with technical teams as needed. Develop and analyse system standards, thresholds, and recommendations to optimise performance. Conduct capacity planning reviews and approve plans formulated by junior team members. Establish strategies to manage the deployment of support packages and system patches. Monitor server backups, network uptime, and provide recommendations for improvements. Liaise with 3rd-party vendors for support, procurement, and technical collaboration. Coordinate proposals and work estimates for system administration projects alongside business development teams. Design and enforce secure systems, network policies, and procedures, providing technical guidance to the team. Benefits of working as a Network Systems Engineer: 23 days annual leave + bank holidays Option to purchase up to 5 extra days annual leave Health Cashback Plan Pension Scheme Life Assurance Free Parking
Are you looking to develop your career in network engineering? We have just the opportunity for you! We have a fantastic opportunity for a Network Technician to join our exceptional team of senior engineers at SSCL, to play a key role in our exciting transformation of Defence Business Services. With our world-class digital solutions and innovative technology, we are determined to deliver flawless services to our Government, Defence, and Police clients. We can offer great career progression opportunities, flexible benefits to suit your needs, and a supportive environment focused on your professional development. The successful candidate will need to complete DV clearance checks before starting in the role with us, therefore all applicants will need to be eligible for and willing to complete these checks. What you'll be doing: Implement and maintain network infrastructure, including firewalls, switching, routing, and IPS Apply your practical experience and extensive knowledge of cloud technologies, like Azure or OCI. Collaborate closely with teams from various departments to determine and successfully implement network requirements Monitor and optimize network performance, ensuring exceptional uptime and reliability Provide support and resolve network-related issues in a timely manner What you'll bring: Proficiency and experience with firewalls and firewalling CCNA certification or equivalent experience Proficiency in switching and routing Hands-on experience with cloud technologies, specifically Azure or OCI It would be great if you had: Experience with F5 Load Balancers and Fortinet products (Fortigate and Fortiweb) CCNP certification Knowledge of datacentre operations Familiarity with ServiceNow and SolarWinds If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type : Full-time Permanent Location: Gosport Security Clearance Level : DV Internal Recruiter : Mark Salary : £48,000 - £65,000 Benefits : 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension, and generous flexible benefits fund Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about us? SSCL is the market leader in critical business support services for the UK public sector. Operating at size and scale since 2013, SSCL has delivered over £750 million of savings - providing more funds for front line public services. We transform services using digital solutions and innovative technology, developing platforms that enable flexibility to meet the changing needs of our Government, Defence and Police clients. We employ around 3,000 people who sit at the heart of our business strategy. Their passion and connection to our values and our purpose is what sets us apart and puts SSCL in the Top 20 of GPTW large workplaces. 'Living SSCL' means we deliver social value within our services and work with our clients and community partners to support programmes such as education and employability initiatives across the UK. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida, the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application. ?
06/10/2025
Full time
Are you looking to develop your career in network engineering? We have just the opportunity for you! We have a fantastic opportunity for a Network Technician to join our exceptional team of senior engineers at SSCL, to play a key role in our exciting transformation of Defence Business Services. With our world-class digital solutions and innovative technology, we are determined to deliver flawless services to our Government, Defence, and Police clients. We can offer great career progression opportunities, flexible benefits to suit your needs, and a supportive environment focused on your professional development. The successful candidate will need to complete DV clearance checks before starting in the role with us, therefore all applicants will need to be eligible for and willing to complete these checks. What you'll be doing: Implement and maintain network infrastructure, including firewalls, switching, routing, and IPS Apply your practical experience and extensive knowledge of cloud technologies, like Azure or OCI. Collaborate closely with teams from various departments to determine and successfully implement network requirements Monitor and optimize network performance, ensuring exceptional uptime and reliability Provide support and resolve network-related issues in a timely manner What you'll bring: Proficiency and experience with firewalls and firewalling CCNA certification or equivalent experience Proficiency in switching and routing Hands-on experience with cloud technologies, specifically Azure or OCI It would be great if you had: Experience with F5 Load Balancers and Fortinet products (Fortigate and Fortiweb) CCNP certification Knowledge of datacentre operations Familiarity with ServiceNow and SolarWinds If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type : Full-time Permanent Location: Gosport Security Clearance Level : DV Internal Recruiter : Mark Salary : £48,000 - £65,000 Benefits : 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension, and generous flexible benefits fund Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about us? SSCL is the market leader in critical business support services for the UK public sector. Operating at size and scale since 2013, SSCL has delivered over £750 million of savings - providing more funds for front line public services. We transform services using digital solutions and innovative technology, developing platforms that enable flexibility to meet the changing needs of our Government, Defence and Police clients. We employ around 3,000 people who sit at the heart of our business strategy. Their passion and connection to our values and our purpose is what sets us apart and puts SSCL in the Top 20 of GPTW large workplaces. 'Living SSCL' means we deliver social value within our services and work with our clients and community partners to support programmes such as education and employability initiatives across the UK. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida, the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application. ?
We are recruiting for a leading organisation that is investing heavily in their Technology & Digital function and looking for a Senior Technical Analyst to join the team. This is the senior technical role within the team, responsible for owning the Microsoft stack, shaping cloud services, and driving best practice across infrastructure, security, and device management. Why apply? Competitive salary of £43,320 + £1,680 car allowance plus excellent benefits Hands-on ownership of Microsoft 365, Azure, Entra ID, Intune and AVD Exposure to modern networking including SASE, SD-WAN and ZTNA Opportunity to make a real impact on security posture and cloud strategy Chance to mentor and develop colleagues within the team The role Lead on Entra ID, Intune, Autopilot and Azure Virtual Desktop Automate deployments, patching and server builds with PowerShell Manage SASE and SD-WAN services, liaising with vendors where required Own cyber security controls in conjunction with the Head of Service Support and coach Analysts, ensuring a high-quality, customer-focused service What we re looking for Strong technical expertise across Microsoft 365, Azure, AVD, Intune and Entra ID Good knowledge of networking technologies such as MPLS, SASE and SD-WAN Experience strengthening cyber security posture and compliance controls Proven background in delivering enterprise-level infrastructure solutions A collaborative, problem-solving mindset and strong stakeholder engagement skills Desirable Microsoft Azure/365 or Networking certifications (CCNA/CCIE etc) Virtualisation (VCP/AVD) Project Management (Prince2, Scrum, Kanban) The interview process is two stages and includes a technical capability exercise. If you d like to discuss the role in more detail, please get in touch. James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.
06/10/2025
Full time
We are recruiting for a leading organisation that is investing heavily in their Technology & Digital function and looking for a Senior Technical Analyst to join the team. This is the senior technical role within the team, responsible for owning the Microsoft stack, shaping cloud services, and driving best practice across infrastructure, security, and device management. Why apply? Competitive salary of £43,320 + £1,680 car allowance plus excellent benefits Hands-on ownership of Microsoft 365, Azure, Entra ID, Intune and AVD Exposure to modern networking including SASE, SD-WAN and ZTNA Opportunity to make a real impact on security posture and cloud strategy Chance to mentor and develop colleagues within the team The role Lead on Entra ID, Intune, Autopilot and Azure Virtual Desktop Automate deployments, patching and server builds with PowerShell Manage SASE and SD-WAN services, liaising with vendors where required Own cyber security controls in conjunction with the Head of Service Support and coach Analysts, ensuring a high-quality, customer-focused service What we re looking for Strong technical expertise across Microsoft 365, Azure, AVD, Intune and Entra ID Good knowledge of networking technologies such as MPLS, SASE and SD-WAN Experience strengthening cyber security posture and compliance controls Proven background in delivering enterprise-level infrastructure solutions A collaborative, problem-solving mindset and strong stakeholder engagement skills Desirable Microsoft Azure/365 or Networking certifications (CCNA/CCIE etc) Virtualisation (VCP/AVD) Project Management (Prince2, Scrum, Kanban) The interview process is two stages and includes a technical capability exercise. If you d like to discuss the role in more detail, please get in touch. James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.
ITOC Support Engineer Business: Information Technology Company Location: Dockland Salary: 33,300 GBP/ year Office working All of the applicants must have an eligible visa for working in the UK. Job description As a 24x7 shift engineer at IT Operation Centre (ITOC), act as the 1st and 2nd level support and play a crucial role in early recovery of Network / Mobile services / IOT services /customers' services in the event of faults and trouble. Carry out a variety of technical tasks to meet or exceed customers' expectation by liaising with vendors, carriers, Mobile Operators, third-parties, and other related organisations. Contribute in delivering new services and products from an operational perspective. Execute tasks assigned by the Line Manager and contribute to building a strong team. All tasks must be delivered in a professional and timely manner to ensure customer satisfaction Requirements Knowledge and proficiency in MS Office Excel, Word, PowerPoint and Visio. Knowledge and proficiency in maintenance and installation of network infrastructure, security, server or virtualization. Fluent English language skills required (verbal and written). Ability to investigate and source answers to various service portals, ticket, email and telephone enquiries. Proven customer service and facing experience, at all customer levels. Flexible approach, able to work outside of normal working hours when requested. Strong time management/multi tasking & organisational skills .Good communication with customers, colleagues and related 3rd party vendors. A valid CCNP/CCNA, JNCIP certification, IoT /mobile networking experience will be an advantage. Significant experience in implementing and troubleshooting network or PC/server throughout OSI 7 layers. Strong work ethic and reliable time keeping and attendance. Ad hoc requests from your Line Manager.
06/10/2025
Full time
ITOC Support Engineer Business: Information Technology Company Location: Dockland Salary: 33,300 GBP/ year Office working All of the applicants must have an eligible visa for working in the UK. Job description As a 24x7 shift engineer at IT Operation Centre (ITOC), act as the 1st and 2nd level support and play a crucial role in early recovery of Network / Mobile services / IOT services /customers' services in the event of faults and trouble. Carry out a variety of technical tasks to meet or exceed customers' expectation by liaising with vendors, carriers, Mobile Operators, third-parties, and other related organisations. Contribute in delivering new services and products from an operational perspective. Execute tasks assigned by the Line Manager and contribute to building a strong team. All tasks must be delivered in a professional and timely manner to ensure customer satisfaction Requirements Knowledge and proficiency in MS Office Excel, Word, PowerPoint and Visio. Knowledge and proficiency in maintenance and installation of network infrastructure, security, server or virtualization. Fluent English language skills required (verbal and written). Ability to investigate and source answers to various service portals, ticket, email and telephone enquiries. Proven customer service and facing experience, at all customer levels. Flexible approach, able to work outside of normal working hours when requested. Strong time management/multi tasking & organisational skills .Good communication with customers, colleagues and related 3rd party vendors. A valid CCNP/CCNA, JNCIP certification, IoT /mobile networking experience will be an advantage. Significant experience in implementing and troubleshooting network or PC/server throughout OSI 7 layers. Strong work ethic and reliable time keeping and attendance. Ad hoc requests from your Line Manager.
IT Support Engineer Salary: up to £30,000 Permanent, Full-time Portishead, Bristol - On-site About the Company: Our client is a growing and ambitious Technology Solutions Provider (TSP) known for delivering high-quality IT services and technical solutions. With a strong reputation for customer excellence, they support businesses in optimising their IT infrastructure, enhancing security, and ensuring seamless connectivity. They are now looking for a talented Senior IT Engineer to join their team and play a crucial role in delivering expert IT support and project solutions to their clients. About The Opportunity: We're looking for a motivated and customer-focused IT Support Engineer to join our client's growing team. As a key part of our Service Desk, you'll be the first point of contact for their end clients, helping to resolve technical issues efficiently and professionally. This is a great opportunity for someone early in their IT career looking to build experience across a wide range of technologies in a fast-paced, client-focused environment. Key Responsibilities: Serve as the first point of contact for clients via phone, email, and ticketing system Provide basic technical support for desktops, laptops, printers, and mobile devices Troubleshoot issues with Microsoft Windows, Office 365, and networking Escalate more complex tickets to Level 2 or Level 3 engineers when required Log and manage service desk tickets, ensuring updates and follow-ups are timely Assist with user account creation, password resets, and basic Active Directory tasks Support software installations, updates, and hardware setups Maintain clear documentation of technical issues and resolutions Your Experience and Skills: Experience in an IT support or helpdesk environment (or strong personal/academic background in IT) Good working knowledge of: Microsoft Windows 10/11 Office 365 (Outlook, Teams, SharePoint, OneDrive) Basic networking (DNS, DHCP, IP addressing) Excellent communication and customer service skills A logical approach to problem-solving Strong attention to detail and eagerness to learn Desirable Qualifications (or willingness to work towards): Microsoft Certifications (MCP, MCSA). Cisco Certifications (CCNA). Virtualisation Certifications (VMware / Hyper-V). Cloud Certifications (Azure / AWS). Firewall & Networking Certifications (Fortinet, Cisco, SonicWall, Ruckus). If you are a skilled and ambitious IT Support Engineer looking for a new challenge, we would love to hear from you. To apply for the IT Support Engineer role, send your CV today, and we will review it and contact you immediately. Your Talent Solutions is a recruitment company that specialises in projects and programmes.
06/10/2025
Full time
IT Support Engineer Salary: up to £30,000 Permanent, Full-time Portishead, Bristol - On-site About the Company: Our client is a growing and ambitious Technology Solutions Provider (TSP) known for delivering high-quality IT services and technical solutions. With a strong reputation for customer excellence, they support businesses in optimising their IT infrastructure, enhancing security, and ensuring seamless connectivity. They are now looking for a talented Senior IT Engineer to join their team and play a crucial role in delivering expert IT support and project solutions to their clients. About The Opportunity: We're looking for a motivated and customer-focused IT Support Engineer to join our client's growing team. As a key part of our Service Desk, you'll be the first point of contact for their end clients, helping to resolve technical issues efficiently and professionally. This is a great opportunity for someone early in their IT career looking to build experience across a wide range of technologies in a fast-paced, client-focused environment. Key Responsibilities: Serve as the first point of contact for clients via phone, email, and ticketing system Provide basic technical support for desktops, laptops, printers, and mobile devices Troubleshoot issues with Microsoft Windows, Office 365, and networking Escalate more complex tickets to Level 2 or Level 3 engineers when required Log and manage service desk tickets, ensuring updates and follow-ups are timely Assist with user account creation, password resets, and basic Active Directory tasks Support software installations, updates, and hardware setups Maintain clear documentation of technical issues and resolutions Your Experience and Skills: Experience in an IT support or helpdesk environment (or strong personal/academic background in IT) Good working knowledge of: Microsoft Windows 10/11 Office 365 (Outlook, Teams, SharePoint, OneDrive) Basic networking (DNS, DHCP, IP addressing) Excellent communication and customer service skills A logical approach to problem-solving Strong attention to detail and eagerness to learn Desirable Qualifications (or willingness to work towards): Microsoft Certifications (MCP, MCSA). Cisco Certifications (CCNA). Virtualisation Certifications (VMware / Hyper-V). Cloud Certifications (Azure / AWS). Firewall & Networking Certifications (Fortinet, Cisco, SonicWall, Ruckus). If you are a skilled and ambitious IT Support Engineer looking for a new challenge, we would love to hear from you. To apply for the IT Support Engineer role, send your CV today, and we will review it and contact you immediately. Your Talent Solutions is a recruitment company that specialises in projects and programmes.
2nd Line Support Engineer Bechtle are Europe's leading IT solution as service provider. As a 2nd line support engineer, you will be responsible for working as part of a larger team of engineers to provide solutions, support and services to our customers. Job Role Responsibilities Provide 2nd line technical support for all customers Ensure customer incidents are resolved as quickly as possible (on and off-site) Take responsibility and exceed department Service Level Agreements Work closely with 1st and 2nd line technical support and other field engineers to ensure a high level of communications is maintained Provide technical guidance to the helpdesk team and field engineers Create and maintain strong relationships with other business units Ensure that customer and office solutions equipment/goods are installed to appropriate standards and industry best practice Provide occasional support of managed services operations, including involvement of weekend tasks Provide assistance to service team for technical design, implementation and support of customer incidents and projects Undertake customer audits and create appropriate documentation Create and maintain suitable customer infrastructure / service documentation Assist with the planning of internal and customer project work Accountable for the change control process and the upkeep of digital records Ensure that each service incident or installation is tested as per the client's sign off process and that this information is stored correctly Assist in the training and development of service helpdesk staff and field engineers Work under own initiatives as part of the service team to ensure high quality support to clients Undertake tasks identified by service helpdesk, service team leader or technical manager Undertake any other duties as required, which are deemed necessary to satisfy the needs of the Bechtle Ensure incident information is recorded accurately and in a timely manner Ensure jobsheets are accurate and completed daily Keep appraised of new and emerging technologies Seek and highlight additional opportunities whilst reviewing customers infrastructures Suggest improvements for the on-going development of the service department Job Requirements Excellent customer communication skills Can work on own intuitive. Good written skills on job reporting and documentation. What we offer Hybrid Working (3 days in / up to 2 days remote if required, after probation which is 3 months) Salary £30,000 - £35,000 Depending on experience Location - close to the centre of Northampton with a modern, up to date living space Culture - Social events, Supportive, Fun, Hard working o Perks - Incentives (holidays, vouchers, lunches, spot prizes) Top of the range technology in office and for home working (laptops, screens, latest iPhone, etc) Subsidised health care/medical benefits Annual Leave - 25-30 days plus B.H's + optional 2 weeks unpaid. Increases with time spent o Progression Plan - training & mentor programme. Experience Minimum 2 years' experience in a role of supporting servers, networks, printers, PC's and applications. Proven experience of enterprise / mainstream technologies and applications primarily focused on Microsoft front/backend products as well as anti-virus and backup platforms and operations. Experience with other enterprise / mainstream technologies and applications such as Citrix, VMware and Cisco are desirable. Relevant experience of managing, maintaining, and supporting peripheral equipment including routers, switches, hubs, UPS's, printers etc o Industry recognised accreditations such as MCP, MCSA, MCSE, CCA, CCNA are highly desirable. Reports to: Service Desk Team Leader
06/10/2025
Full time
2nd Line Support Engineer Bechtle are Europe's leading IT solution as service provider. As a 2nd line support engineer, you will be responsible for working as part of a larger team of engineers to provide solutions, support and services to our customers. Job Role Responsibilities Provide 2nd line technical support for all customers Ensure customer incidents are resolved as quickly as possible (on and off-site) Take responsibility and exceed department Service Level Agreements Work closely with 1st and 2nd line technical support and other field engineers to ensure a high level of communications is maintained Provide technical guidance to the helpdesk team and field engineers Create and maintain strong relationships with other business units Ensure that customer and office solutions equipment/goods are installed to appropriate standards and industry best practice Provide occasional support of managed services operations, including involvement of weekend tasks Provide assistance to service team for technical design, implementation and support of customer incidents and projects Undertake customer audits and create appropriate documentation Create and maintain suitable customer infrastructure / service documentation Assist with the planning of internal and customer project work Accountable for the change control process and the upkeep of digital records Ensure that each service incident or installation is tested as per the client's sign off process and that this information is stored correctly Assist in the training and development of service helpdesk staff and field engineers Work under own initiatives as part of the service team to ensure high quality support to clients Undertake tasks identified by service helpdesk, service team leader or technical manager Undertake any other duties as required, which are deemed necessary to satisfy the needs of the Bechtle Ensure incident information is recorded accurately and in a timely manner Ensure jobsheets are accurate and completed daily Keep appraised of new and emerging technologies Seek and highlight additional opportunities whilst reviewing customers infrastructures Suggest improvements for the on-going development of the service department Job Requirements Excellent customer communication skills Can work on own intuitive. Good written skills on job reporting and documentation. What we offer Hybrid Working (3 days in / up to 2 days remote if required, after probation which is 3 months) Salary £30,000 - £35,000 Depending on experience Location - close to the centre of Northampton with a modern, up to date living space Culture - Social events, Supportive, Fun, Hard working o Perks - Incentives (holidays, vouchers, lunches, spot prizes) Top of the range technology in office and for home working (laptops, screens, latest iPhone, etc) Subsidised health care/medical benefits Annual Leave - 25-30 days plus B.H's + optional 2 weeks unpaid. Increases with time spent o Progression Plan - training & mentor programme. Experience Minimum 2 years' experience in a role of supporting servers, networks, printers, PC's and applications. Proven experience of enterprise / mainstream technologies and applications primarily focused on Microsoft front/backend products as well as anti-virus and backup platforms and operations. Experience with other enterprise / mainstream technologies and applications such as Citrix, VMware and Cisco are desirable. Relevant experience of managing, maintaining, and supporting peripheral equipment including routers, switches, hubs, UPS's, printers etc o Industry recognised accreditations such as MCP, MCSA, MCSE, CCA, CCNA are highly desirable. Reports to: Service Desk Team Leader
Senior Network Design Engineer Salary: £55k basic + £6k car allowance + 10% bonus + 10% DV allowance + 10% Pension Basingstoke: Hybrid circa 2/3 days a week on site Security Clearance: Needs SC Clearance to start and willingness to go through DV Clearance A global IT Consultancy are looking for three Senior Network Designer Engineers to work on delivery opportunities taking place within their secure Defence and National Security sector. The role will involve understanding the business and technical requirements and you will be responsible for the producing the relevant design collateral (including passing any governance reviews), providing hands on configuration and implementation support, troubleshooting technical issues, ensuring effective handover to service and supporting the project team in its milestone deliverables. Key Skills and Experience Strong technical networking knowledge with industry-recognized certifications (eg, Cisco CCNA/CCNP, Juniper JNCIS-ENT). Experience with routing protocols, virtual routing instances, VPNs, and security zones. Experience with network security products including Intrusion Detection Systems (IDS) and Intrusion Prevention Systems (IPS). Proficiency in F5, Cisco Secure Firewall, and Gigamon technology. Demonstrable design experience with global network vendors (eg, Cisco, Juniper). Network device configuration, troubleshooting, and defect resolution skills. Understanding of project life cycle from requirements gathering to operational acceptance Responsibilities: Design and Deploy Functional Networks: Design and deploy networks (LAN, WAN) to meet the organization and customer needs. Troubleshoot Network Issues: Diagnose and troubleshoot network issues, including those escalated by lower tiers of support. Implement Network Security Measures: Design and implement network security measures to protect data, software, and hardware from threats and unauthorized access. Collaborate with Stakeholders: Work closely with executive team members, decision-makers, and stakeholders to define business requirements and systems goals, and to identify and resolve business systems issues. Create and Maintain Documentation: Maintain comprehensive documentation for all implemented networks, including network diagrams, configuration details, and operational procedures.
06/10/2025
Full time
Senior Network Design Engineer Salary: £55k basic + £6k car allowance + 10% bonus + 10% DV allowance + 10% Pension Basingstoke: Hybrid circa 2/3 days a week on site Security Clearance: Needs SC Clearance to start and willingness to go through DV Clearance A global IT Consultancy are looking for three Senior Network Designer Engineers to work on delivery opportunities taking place within their secure Defence and National Security sector. The role will involve understanding the business and technical requirements and you will be responsible for the producing the relevant design collateral (including passing any governance reviews), providing hands on configuration and implementation support, troubleshooting technical issues, ensuring effective handover to service and supporting the project team in its milestone deliverables. Key Skills and Experience Strong technical networking knowledge with industry-recognized certifications (eg, Cisco CCNA/CCNP, Juniper JNCIS-ENT). Experience with routing protocols, virtual routing instances, VPNs, and security zones. Experience with network security products including Intrusion Detection Systems (IDS) and Intrusion Prevention Systems (IPS). Proficiency in F5, Cisco Secure Firewall, and Gigamon technology. Demonstrable design experience with global network vendors (eg, Cisco, Juniper). Network device configuration, troubleshooting, and defect resolution skills. Understanding of project life cycle from requirements gathering to operational acceptance Responsibilities: Design and Deploy Functional Networks: Design and deploy networks (LAN, WAN) to meet the organization and customer needs. Troubleshoot Network Issues: Diagnose and troubleshoot network issues, including those escalated by lower tiers of support. Implement Network Security Measures: Design and implement network security measures to protect data, software, and hardware from threats and unauthorized access. Collaborate with Stakeholders: Work closely with executive team members, decision-makers, and stakeholders to define business requirements and systems goals, and to identify and resolve business systems issues. Create and Maintain Documentation: Maintain comprehensive documentation for all implemented networks, including network diagrams, configuration details, and operational procedures.
Prestigious opportunity for a Cisco Voice Engineer to join a pioneering technology team based in Manchester. The successful candidate will be responsible for the design, implementation, and support of Cisco-based voice communication systems, dedicated to a strategic digital transformation of our network. We welcome your application to join us as we grow. As one of our Cisco Voice Engineers, you will: Design, configure, and maintain Cisco Unified Communications Manager (CUCM), Unity Connection, and related voice systems. Install and support Cisco voice gateways, routers, and switches. Manage SIP trunking, dial plans, and call routing. Provide Tier 3 support for voice-related incidents and service requests. Collaborate with network and infrastructure teams to ensure seamless integration. Monitor system performance and implement optimisations. Maintain documentation and contribute to project planning and delivery. If you possess a combination of some of the following skills, then LETS TALK! Experience with Cisco voice technologies. Strong understanding of VoIP protocols (SIP, H.323), QoS, and VLANs. Experience with Cisco CUBE, Webex, and Cisco Emergency Responder (CER) is advantageous but not essential. Excellent troubleshooting and communication skills. Certifications such as CCNA Collaboration, CCNP Collaboration, or CCIE Collaboration would also be desirable but not essential. What you'll get in return In return, you will be rewarded with 30 days holiday plus Bank holidays, an enviable pension scheme and hybrid working. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
04/10/2025
Full time
Prestigious opportunity for a Cisco Voice Engineer to join a pioneering technology team based in Manchester. The successful candidate will be responsible for the design, implementation, and support of Cisco-based voice communication systems, dedicated to a strategic digital transformation of our network. We welcome your application to join us as we grow. As one of our Cisco Voice Engineers, you will: Design, configure, and maintain Cisco Unified Communications Manager (CUCM), Unity Connection, and related voice systems. Install and support Cisco voice gateways, routers, and switches. Manage SIP trunking, dial plans, and call routing. Provide Tier 3 support for voice-related incidents and service requests. Collaborate with network and infrastructure teams to ensure seamless integration. Monitor system performance and implement optimisations. Maintain documentation and contribute to project planning and delivery. If you possess a combination of some of the following skills, then LETS TALK! Experience with Cisco voice technologies. Strong understanding of VoIP protocols (SIP, H.323), QoS, and VLANs. Experience with Cisco CUBE, Webex, and Cisco Emergency Responder (CER) is advantageous but not essential. Excellent troubleshooting and communication skills. Certifications such as CCNA Collaboration, CCNP Collaboration, or CCIE Collaboration would also be desirable but not essential. What you'll get in return In return, you will be rewarded with 30 days holiday plus Bank holidays, an enviable pension scheme and hybrid working. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
CBSbutler Holdings Limited trading as CBSbutler
Basingstoke, Hampshire
Senior Network Design Engineer Salary: 55k basic + 6k car allowance + 10% bonus + 10% DV allowance + 10% Pension Basingstoke: Hybrid circa 2 / 3 days a week on site Security Clearance: Needs SC Clearance to start and willingness to go through DV Clearance A global IT Consultancy are looking for three Senior Network Designer Engineers to work on delivery opportunities taking place within their secure Defence and National Security sector. The role will involve understanding the business and technical requirements and you will be responsible for the producing the relevant design collateral (including passing any governance reviews), providing hands on configuration and implementation support, troubleshooting technical issues, ensuring effective handover to service and supporting the project team in its milestone deliverables. Key Skills and Experience Strong technical networking knowledge with industry-recognized certifications (e.g., Cisco CCNA/CCNP, Juniper JNCIS-ENT). Experience with routing protocols, virtual routing instances, VPNs, and security zones. Experience with network security products including Intrusion Detection Systems (IDS) and Intrusion Prevention Systems (IPS). Proficiency in F5, Cisco Secure Firewall, and Gigamon technology. Demonstrable design experience with global network vendors (e.g., Cisco, Juniper). Network device configuration, troubleshooting, and defect resolution skills. Understanding of project life cycle from requirements gathering to operational acceptance Responsibilities: Design and Deploy Functional Networks: Design and deploy networks (LAN, WAN) to meet the organization and customer needs. Troubleshoot Network Issues: Diagnose and troubleshoot network issues, including those escalated by lower tiers of support. Implement Network Security Measures: Design and implement network security measures to protect data, software, and hardware from threats and unauthorized access. Collaborate with Stakeholders: Work closely with executive team members, decision-makers, and stakeholders to define business requirements and systems goals, and to identify and resolve business systems issues. Create and Maintain Documentation: Maintain comprehensive documentation for all implemented networks, including network diagrams, configuration details, and operational procedures.
04/10/2025
Full time
Senior Network Design Engineer Salary: 55k basic + 6k car allowance + 10% bonus + 10% DV allowance + 10% Pension Basingstoke: Hybrid circa 2 / 3 days a week on site Security Clearance: Needs SC Clearance to start and willingness to go through DV Clearance A global IT Consultancy are looking for three Senior Network Designer Engineers to work on delivery opportunities taking place within their secure Defence and National Security sector. The role will involve understanding the business and technical requirements and you will be responsible for the producing the relevant design collateral (including passing any governance reviews), providing hands on configuration and implementation support, troubleshooting technical issues, ensuring effective handover to service and supporting the project team in its milestone deliverables. Key Skills and Experience Strong technical networking knowledge with industry-recognized certifications (e.g., Cisco CCNA/CCNP, Juniper JNCIS-ENT). Experience with routing protocols, virtual routing instances, VPNs, and security zones. Experience with network security products including Intrusion Detection Systems (IDS) and Intrusion Prevention Systems (IPS). Proficiency in F5, Cisco Secure Firewall, and Gigamon technology. Demonstrable design experience with global network vendors (e.g., Cisco, Juniper). Network device configuration, troubleshooting, and defect resolution skills. Understanding of project life cycle from requirements gathering to operational acceptance Responsibilities: Design and Deploy Functional Networks: Design and deploy networks (LAN, WAN) to meet the organization and customer needs. Troubleshoot Network Issues: Diagnose and troubleshoot network issues, including those escalated by lower tiers of support. Implement Network Security Measures: Design and implement network security measures to protect data, software, and hardware from threats and unauthorized access. Collaborate with Stakeholders: Work closely with executive team members, decision-makers, and stakeholders to define business requirements and systems goals, and to identify and resolve business systems issues. Create and Maintain Documentation: Maintain comprehensive documentation for all implemented networks, including network diagrams, configuration details, and operational procedures.
Prestigious opportunity for a Cisco Voice Engineer to join a pioneering technology team based in Manchester.The successful candidate will be responsible for the design, implementation, and support of Cisco-based voice communication systems, dedicated to a strategic digital transformation of our network. We welcome your application to join us as we grow.As one of our Cisco Voice Engineers, you will: Design, configure, and maintain Cisco Unified Communications Manager (CUCM), Unity Connection, and related voice systems. Install and support Cisco voice gateways, routers, and switches. Manage SIP trunking, dial plans, and call routing. Provide Tier 3 support for voice-related incidents and service requests. Collaborate with network and infrastructure teams to ensure seamless integration. Monitor system performance and implement optimisations. Maintain documentation and contribute to project planning and delivery. If you possess a combination of some of the following skills, then LETS TALK!Experience with Cisco voice technologies. Strong understanding of VoIP protocols (SIP, H.323), QoS, and VLANs. Experience with Cisco CUBE, Webex, and Cisco Emergency Responder (CER) is advantageous but not essential. Excellent troubleshooting and communication skills. Certifications such as CCNA Collaboration, CCNP Collaboration, or CCIE Collaboration would also be desirable but not essential. What you'll get in return In return, you will be rewarded with 30 days holiday plus Bank holidays, an enviable pension scheme and hybrid working. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
04/10/2025
Full time
Prestigious opportunity for a Cisco Voice Engineer to join a pioneering technology team based in Manchester.The successful candidate will be responsible for the design, implementation, and support of Cisco-based voice communication systems, dedicated to a strategic digital transformation of our network. We welcome your application to join us as we grow.As one of our Cisco Voice Engineers, you will: Design, configure, and maintain Cisco Unified Communications Manager (CUCM), Unity Connection, and related voice systems. Install and support Cisco voice gateways, routers, and switches. Manage SIP trunking, dial plans, and call routing. Provide Tier 3 support for voice-related incidents and service requests. Collaborate with network and infrastructure teams to ensure seamless integration. Monitor system performance and implement optimisations. Maintain documentation and contribute to project planning and delivery. If you possess a combination of some of the following skills, then LETS TALK!Experience with Cisco voice technologies. Strong understanding of VoIP protocols (SIP, H.323), QoS, and VLANs. Experience with Cisco CUBE, Webex, and Cisco Emergency Responder (CER) is advantageous but not essential. Excellent troubleshooting and communication skills. Certifications such as CCNA Collaboration, CCNP Collaboration, or CCIE Collaboration would also be desirable but not essential. What you'll get in return In return, you will be rewarded with 30 days holiday plus Bank holidays, an enviable pension scheme and hybrid working. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
The company Major IT & Digital are delighted to be working with one of UK s leading IT and telecom business operating across a well-established UK client base. With over 25 years industry experience achieving a UK turnover in excess of £15m with continued growth plans for 2025/26. The role Reporting directly to the Head of Operations you will provide network and security knowledge including extensive service to my clients current and future customers. The person At least 5 years commercial experience in a similar networking environment including builds and configurations knowledge with client delivery exposure Ability to troubleshoot routing and switching protocols including WAN & LAN technologies Responsible for maintaining and extending the network infrastructure Good technical understanding of multiple network vendor CLI languages Strong knowledge of TCP/IP, R&S, firewalls and security issues Experience of installing, configuring, and maintaining routers and switches within a production environment Experience of WAN circuits and solutions - MPLS and VPN s Knowledge of PBX, IP and VOIP systems (desirable) CCNA certification, preferred not essential UK driving licence is essential for this role and also willing to undertake SC clearance The benefits Company Car On-call allowance Annual bonus Private medical 22 days plus 8 public holidays Progression route to technical lead Industry certifications
04/10/2025
Full time
The company Major IT & Digital are delighted to be working with one of UK s leading IT and telecom business operating across a well-established UK client base. With over 25 years industry experience achieving a UK turnover in excess of £15m with continued growth plans for 2025/26. The role Reporting directly to the Head of Operations you will provide network and security knowledge including extensive service to my clients current and future customers. The person At least 5 years commercial experience in a similar networking environment including builds and configurations knowledge with client delivery exposure Ability to troubleshoot routing and switching protocols including WAN & LAN technologies Responsible for maintaining and extending the network infrastructure Good technical understanding of multiple network vendor CLI languages Strong knowledge of TCP/IP, R&S, firewalls and security issues Experience of installing, configuring, and maintaining routers and switches within a production environment Experience of WAN circuits and solutions - MPLS and VPN s Knowledge of PBX, IP and VOIP systems (desirable) CCNA certification, preferred not essential UK driving licence is essential for this role and also willing to undertake SC clearance The benefits Company Car On-call allowance Annual bonus Private medical 22 days plus 8 public holidays Progression route to technical lead Industry certifications
Morgan Jones Recruitment Consultants
Canterbury, Kent
Field-based Network Engineer role supporting schools across the South East hands-on position with travel, up to £35K salary, and mileage reimbursement. Network Engineer Location: South East Office & On-site Salary : Up to £35,000 per annum + mileage reimbursement A dynamic IT services provider supporting educational institutions across Kent and the South East. They specialise in network cabling, wireless systems, SIMS/MIS support, filtered broadband, and proactive IT solutions tailored for schools. This full-time, permanent role is hands-on and field-based, involving travel to client sites across the South East. You ll be responsible for designing, implementing, and maintaining robust network systems that support the critical operations of schools and academies. Benefits include: Mileage reimbursed Opportunities for professional development Supportive team environment Responsibilities : Design and implement LAN/WAN/Wi-Fi systems Conduct site visits for installation, troubleshooting, and upgrades Collaborate with internal teams and school IT staff Maintain documentation of network configurations Ensure safeguarding and data protection compliance Provide occasional support for the broader IT infrastructure Candidate Requirements: Proven experience in network system design and implementation Confident in high-level technical discussions Full UK driving licence and own vehicle Enhanced DBS within the last three years Strong grasp of networking protocols, hardware, and diagnostics Excellent communication and problem-solving skills Desirable : Experience in the education sector Certifications such as CCNA or equivalent Apply now!
04/10/2025
Full time
Field-based Network Engineer role supporting schools across the South East hands-on position with travel, up to £35K salary, and mileage reimbursement. Network Engineer Location: South East Office & On-site Salary : Up to £35,000 per annum + mileage reimbursement A dynamic IT services provider supporting educational institutions across Kent and the South East. They specialise in network cabling, wireless systems, SIMS/MIS support, filtered broadband, and proactive IT solutions tailored for schools. This full-time, permanent role is hands-on and field-based, involving travel to client sites across the South East. You ll be responsible for designing, implementing, and maintaining robust network systems that support the critical operations of schools and academies. Benefits include: Mileage reimbursed Opportunities for professional development Supportive team environment Responsibilities : Design and implement LAN/WAN/Wi-Fi systems Conduct site visits for installation, troubleshooting, and upgrades Collaborate with internal teams and school IT staff Maintain documentation of network configurations Ensure safeguarding and data protection compliance Provide occasional support for the broader IT infrastructure Candidate Requirements: Proven experience in network system design and implementation Confident in high-level technical discussions Full UK driving licence and own vehicle Enhanced DBS within the last three years Strong grasp of networking protocols, hardware, and diagnostics Excellent communication and problem-solving skills Desirable : Experience in the education sector Certifications such as CCNA or equivalent Apply now!
We are currently looking for a Junior Network Engineer for a leading food manufacturing business in North Yorkshire. They are looking for a Junior Network Engineer to help provide a robust and secure network infrastructure to support the company's growth plans. Responsibilities: Assist in monitoring and troubleshooting network issues. Help deploy and maintain network equipment essential to our operations. Learn to implement connectivity solutions that support our business needs. Collaborate with internal teams to support daily operations and ensure seamless network performance. Contribute to the documentation of our network infrastructure and assist in researching new technologies. Requirements: Basic understanding of networking concepts (TCP/IP, routing, switching). Strong desire to learn and grow in network technologies. Interest in obtaining or currently pursuing CCNA certification. Familiarity with network troubleshooting tools and techniques. Enthusiasm for understanding Cisco networking. Desire to learn about firewalls, VPN technologies, and virtualized environments. Excellent problem-solving skills and ability to work collaboratively. Effective communication and interpersonal skills. Understanding of computer architecture and operating systems. Willingness to learn ITIL principles.
04/10/2025
Full time
We are currently looking for a Junior Network Engineer for a leading food manufacturing business in North Yorkshire. They are looking for a Junior Network Engineer to help provide a robust and secure network infrastructure to support the company's growth plans. Responsibilities: Assist in monitoring and troubleshooting network issues. Help deploy and maintain network equipment essential to our operations. Learn to implement connectivity solutions that support our business needs. Collaborate with internal teams to support daily operations and ensure seamless network performance. Contribute to the documentation of our network infrastructure and assist in researching new technologies. Requirements: Basic understanding of networking concepts (TCP/IP, routing, switching). Strong desire to learn and grow in network technologies. Interest in obtaining or currently pursuing CCNA certification. Familiarity with network troubleshooting tools and techniques. Enthusiasm for understanding Cisco networking. Desire to learn about firewalls, VPN technologies, and virtualized environments. Excellent problem-solving skills and ability to work collaboratively. Effective communication and interpersonal skills. Understanding of computer architecture and operating systems. Willingness to learn ITIL principles.
1st Line Support Engineer Salary: up to £30,000 Permanent, Full-time Portishead, Bristol On-site About the Company: Our client is a growing and ambitious Technology Solutions Provider (TSP) known for delivering high-quality IT services and technical solutions. With a strong reputation for customer excellence, they support businesses in optimising their IT infrastructure, enhancing security, and ensuring seamless connectivity. They are now looking for a talented Senior IT Engineer to join their team and play a crucial role in delivering expert IT support and project solutions to their clients. About The Opportunity: We re looking for a motivated and customer-focused 1st Line IT Support Engineer to join our client's growing team. As a key part of our Service Desk, you ll be the first point of contact for their end clients, helping to resolve technical issues efficiently and professionally. This is a great opportunity for someone early in their IT career looking to build experience across a wide range of technologies in a fast-paced, client-focused environment. Key Responsibilities: Serve as the first point of contact for clients via phone, email, and ticketing system Provide basic technical support for desktops, laptops, printers, and mobile devices Troubleshoot issues with Microsoft Windows, Office 365, and networking Escalate more complex tickets to Level 2 or Level 3 engineers when required Log and manage service desk tickets, ensuring updates and follow-ups are timely Assist with user account creation, password resets, and basic Active Directory tasks Support software installations, updates, and hardware setups Maintain clear documentation of technical issues and resolutions Your Experience and Skills: You should have hands-on experience and knowledge in: Experience in an IT support or helpdesk environment (or strong personal/academic background in IT) Good working knowledge of: Microsoft Windows 10/11 Office 365 (Outlook, Teams, SharePoint, OneDrive) Basic networking (DNS, DHCP, IP addressing) Excellent communication and customer service skills A logical approach to problem-solving Strong attention to detail and eagerness to learn Your Attitude & Soft Skills: A passion for IT and eagerness to learn new technologies. Strong problem-solving skills with a proactive approach. Excellent communication and customer service skills. Ability to multitask in a fast-paced environment. A collaborative mindset, working well in a team and supporting others. A commitment to delivering outstanding service and going the extra mile. Desirable Qualifications (or willingness to work towards): Microsoft Certifications (MCP, MCSA). Cisco Certifications (CCNA). Virtualisation Certifications (VMware / Hyper-V). Cloud Certifications (Azure / AWS). Firewall & Networking Certifications (Fortinet, Cisco, SonicWall, Ruckus). If you are a skilled and ambitious IT Engineer looking for a new challenge, we would love to hear from you. To apply for the 1st Line Support Engineer role, send your CV today, and we will review it and contact you immediately. Your Talent Solutions is a recruitment company that specialises in projects and programmes.
04/10/2025
Full time
1st Line Support Engineer Salary: up to £30,000 Permanent, Full-time Portishead, Bristol On-site About the Company: Our client is a growing and ambitious Technology Solutions Provider (TSP) known for delivering high-quality IT services and technical solutions. With a strong reputation for customer excellence, they support businesses in optimising their IT infrastructure, enhancing security, and ensuring seamless connectivity. They are now looking for a talented Senior IT Engineer to join their team and play a crucial role in delivering expert IT support and project solutions to their clients. About The Opportunity: We re looking for a motivated and customer-focused 1st Line IT Support Engineer to join our client's growing team. As a key part of our Service Desk, you ll be the first point of contact for their end clients, helping to resolve technical issues efficiently and professionally. This is a great opportunity for someone early in their IT career looking to build experience across a wide range of technologies in a fast-paced, client-focused environment. Key Responsibilities: Serve as the first point of contact for clients via phone, email, and ticketing system Provide basic technical support for desktops, laptops, printers, and mobile devices Troubleshoot issues with Microsoft Windows, Office 365, and networking Escalate more complex tickets to Level 2 or Level 3 engineers when required Log and manage service desk tickets, ensuring updates and follow-ups are timely Assist with user account creation, password resets, and basic Active Directory tasks Support software installations, updates, and hardware setups Maintain clear documentation of technical issues and resolutions Your Experience and Skills: You should have hands-on experience and knowledge in: Experience in an IT support or helpdesk environment (or strong personal/academic background in IT) Good working knowledge of: Microsoft Windows 10/11 Office 365 (Outlook, Teams, SharePoint, OneDrive) Basic networking (DNS, DHCP, IP addressing) Excellent communication and customer service skills A logical approach to problem-solving Strong attention to detail and eagerness to learn Your Attitude & Soft Skills: A passion for IT and eagerness to learn new technologies. Strong problem-solving skills with a proactive approach. Excellent communication and customer service skills. Ability to multitask in a fast-paced environment. A collaborative mindset, working well in a team and supporting others. A commitment to delivering outstanding service and going the extra mile. Desirable Qualifications (or willingness to work towards): Microsoft Certifications (MCP, MCSA). Cisco Certifications (CCNA). Virtualisation Certifications (VMware / Hyper-V). Cloud Certifications (Azure / AWS). Firewall & Networking Certifications (Fortinet, Cisco, SonicWall, Ruckus). If you are a skilled and ambitious IT Engineer looking for a new challenge, we would love to hear from you. To apply for the 1st Line Support Engineer role, send your CV today, and we will review it and contact you immediately. Your Talent Solutions is a recruitment company that specialises in projects and programmes.
24/7 NOC Engineer Akkodis are currently working in partnership with a market leading service provider to recruit NOC Engineer to join their 24/7 support team in Belfast. Please note you must be eligible to gain security clearance and happy to work on a rotational shift pattern. The Role As NOC Engineer you'll be part of a 24/7 shift team supporting critical infrastructure and resolving network/IT incidents with precision and professionalism. You'll collaborate closely with Network Engineering and Service Delivery teams to ensure high-quality service delivery across a vital client base. The Responsibilities Act as the first point of escalation for customer calls. Log and manage faults/service requests via Remedy, resolving over 95% at first touch. Work within strict SLAs to ensure timely resolutions. Maintain accurate shift handovers and keep support tickets up to date. Keep customers informed throughout the fault lifecycle. Configure and troubleshoot Cisco, Juniper, and Adtran switches, routers, DSLAMs, modems and other IT Systems. Manage circuit faults across ADSL, SDSL, Ethernet, NGA, MPF, and SMPF. Liaise with third-party engineers and suppliers to resolve issues. Support field engineers with remote configurations and link checks. Monitor network health using SolarWinds. The Requirements Proven experience in IT Helpdesk or NOC environments. Strong troubleshooting skills in IT/Networking, with appropriate escalation practices. Background in enterprise network support; CCNA certification or equivalent experience preferred, Windows OS and server support. Familiarity with ITIL service environments and SLA adherence. Excellent communication and customer service skills. Eligible for Security Clearance. If you are looking for an exciting new challenge to join a leading support team with opportunities to develop and progress further, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
04/10/2025
Full time
24/7 NOC Engineer Akkodis are currently working in partnership with a market leading service provider to recruit NOC Engineer to join their 24/7 support team in Belfast. Please note you must be eligible to gain security clearance and happy to work on a rotational shift pattern. The Role As NOC Engineer you'll be part of a 24/7 shift team supporting critical infrastructure and resolving network/IT incidents with precision and professionalism. You'll collaborate closely with Network Engineering and Service Delivery teams to ensure high-quality service delivery across a vital client base. The Responsibilities Act as the first point of escalation for customer calls. Log and manage faults/service requests via Remedy, resolving over 95% at first touch. Work within strict SLAs to ensure timely resolutions. Maintain accurate shift handovers and keep support tickets up to date. Keep customers informed throughout the fault lifecycle. Configure and troubleshoot Cisco, Juniper, and Adtran switches, routers, DSLAMs, modems and other IT Systems. Manage circuit faults across ADSL, SDSL, Ethernet, NGA, MPF, and SMPF. Liaise with third-party engineers and suppliers to resolve issues. Support field engineers with remote configurations and link checks. Monitor network health using SolarWinds. The Requirements Proven experience in IT Helpdesk or NOC environments. Strong troubleshooting skills in IT/Networking, with appropriate escalation practices. Background in enterprise network support; CCNA certification or equivalent experience preferred, Windows OS and server support. Familiarity with ITIL service environments and SLA adherence. Excellent communication and customer service skills. Eligible for Security Clearance. If you are looking for an exciting new challenge to join a leading support team with opportunities to develop and progress further, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
We are delighted to be working with a well respected Cambridge based professional services organisation. They are recruiting for a Network Support Engineer to join their team on a full time, permanent basis. Key responsibilities will include: Providing IT support to internal staff in conjunction with other members of the team Installing and configuring network equipment Maintaining network hardware infrastructure Designing and planning upgrades Managing and maintaining windows desktops and mobile devices Escalating issues, where needed Ad-hoc IT projects The successful candidate will have: Experience in a similar role Experience supporting a windows desktop environment Knowledge of HP operating systems A strong understanding of networking concepts CCNA (desirable) Excellent interpersonal skills If this role looks like your next challenge, please contact Jamie ASAP or apply via this advert! We endeavour to reply to every candidate, every time but if you haven t heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled. Please call the office or send an email to discuss other potential positions.
03/10/2025
Full time
We are delighted to be working with a well respected Cambridge based professional services organisation. They are recruiting for a Network Support Engineer to join their team on a full time, permanent basis. Key responsibilities will include: Providing IT support to internal staff in conjunction with other members of the team Installing and configuring network equipment Maintaining network hardware infrastructure Designing and planning upgrades Managing and maintaining windows desktops and mobile devices Escalating issues, where needed Ad-hoc IT projects The successful candidate will have: Experience in a similar role Experience supporting a windows desktop environment Knowledge of HP operating systems A strong understanding of networking concepts CCNA (desirable) Excellent interpersonal skills If this role looks like your next challenge, please contact Jamie ASAP or apply via this advert! We endeavour to reply to every candidate, every time but if you haven t heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled. Please call the office or send an email to discuss other potential positions.
Now Hiring: Network Engineer (DV Cleared) Location: UK-Based Facility (Onsite 4-5 Days/Week) Hours: Monday-Friday, 08:00-17:00 Type: Permanent Clearance Required: Active DV Clearance Join a Growing Team of Cisco Specialists Networkology is on the lookout for a Network Engineer to support a high-profile, secure environment. As we expand into 2026, we're building out a strong, hands-on technical team to deliver excellence across Networking, Security, Unified Collaboration, and Data Centre (DC) technologies. If you're DV-cleared, Cisco-certified, and ready to get stuck into exciting technical work in a secure and collaborative environment - we want to hear from you. What You'll Be Doing - Leading technical service delivery and building relationships with customer operations teams - Owning and resolving complex technical issues using Cisco solutions - Diagnosing and managing technical incidents across Security, Collaboration, and DC stacks - Creating and using test environments for troubleshooting and compatibility checks - Writing clear technical documentation and sharing knowledge with the wider team - Providing regular updates to stakeholders and maintaining solid incident records What You Bring - DV Clearance - Essential - Cisco CCNA or CCNP - Strongly preferred - Experience in at least one of the following areas: • Networking • Security • Unified Collaboration • Data Centre (DC) - Strong communication and stakeholder engagement skills - A methodical and proactive approach to solving complex technical problem Why Join Networkology? At Networkology, we work on mission-critical projects. You'll be part of a growing team making a real impact, with opportunities to work closely with major industry players in a secure, high-performing environment. Ready to take the next step? Let's talk about where your Cisco skills can take you.
03/10/2025
Full time
Now Hiring: Network Engineer (DV Cleared) Location: UK-Based Facility (Onsite 4-5 Days/Week) Hours: Monday-Friday, 08:00-17:00 Type: Permanent Clearance Required: Active DV Clearance Join a Growing Team of Cisco Specialists Networkology is on the lookout for a Network Engineer to support a high-profile, secure environment. As we expand into 2026, we're building out a strong, hands-on technical team to deliver excellence across Networking, Security, Unified Collaboration, and Data Centre (DC) technologies. If you're DV-cleared, Cisco-certified, and ready to get stuck into exciting technical work in a secure and collaborative environment - we want to hear from you. What You'll Be Doing - Leading technical service delivery and building relationships with customer operations teams - Owning and resolving complex technical issues using Cisco solutions - Diagnosing and managing technical incidents across Security, Collaboration, and DC stacks - Creating and using test environments for troubleshooting and compatibility checks - Writing clear technical documentation and sharing knowledge with the wider team - Providing regular updates to stakeholders and maintaining solid incident records What You Bring - DV Clearance - Essential - Cisco CCNA or CCNP - Strongly preferred - Experience in at least one of the following areas: • Networking • Security • Unified Collaboration • Data Centre (DC) - Strong communication and stakeholder engagement skills - A methodical and proactive approach to solving complex technical problem Why Join Networkology? At Networkology, we work on mission-critical projects. You'll be part of a growing team making a real impact, with opportunities to work closely with major industry players in a secure, high-performing environment. Ready to take the next step? Let's talk about where your Cisco skills can take you.
2nd Line Support Northampton (Hybrid) Up to £35,000 + Benefits Join a leading IT services provider, delivering IT infrastructure, managed services, and support to a wide client base. In this role, you ll provide 2nd line technical support across servers, networks, PCs, and applications, resolving incidents both remotely and on-site while ensuring SLA targets are met. You ll work closely with 1st line, 3rd line, and field engineers, offering technical guidance, maintaining documentation, and supporting project delivery. Alongside troubleshooting and escalations, you ll contribute to audits, installations, and change control while helping to develop junior engineers and identifying opportunities for continuous service improvement. What s on offer: Hybrid working (3 days in / up to 2 days remote after probation), flexible shift patterns (7am 7pm), days holiday + bank holidays (increasing with tenure) + option for 2 weeks unpaid leave, subsidised healthcare/medical benefits, modern office space near Northampton centre, high-spec tech setup, structured training and mentoring, career progression, and a fun, supportive culture with regular socials and performance incentives (vouchers, spot prizes, trips). What we re looking for: 2+ years experience supporting servers, networks, PCs, printers, and applications Strong knowledge of Microsoft technologies plus AV and backup platforms Experience with Citrix, VMware, and Cisco desirable Ability to configure and support network and peripheral equipment (routers, switches, UPS, etc.) Industry certifications (MCP, MCSA, MCSE, CCNA, CCA) highly desirable Strong troubleshooting, documentation, and communication skills Proactive and collaborative approach, with the ability to work independently and in a team If you re a technically skilled support engineer looking to develop within a collaborative, people-focused IT business, this role offers an excellent platform for career growth and hands-on experience.
03/10/2025
Full time
2nd Line Support Northampton (Hybrid) Up to £35,000 + Benefits Join a leading IT services provider, delivering IT infrastructure, managed services, and support to a wide client base. In this role, you ll provide 2nd line technical support across servers, networks, PCs, and applications, resolving incidents both remotely and on-site while ensuring SLA targets are met. You ll work closely with 1st line, 3rd line, and field engineers, offering technical guidance, maintaining documentation, and supporting project delivery. Alongside troubleshooting and escalations, you ll contribute to audits, installations, and change control while helping to develop junior engineers and identifying opportunities for continuous service improvement. What s on offer: Hybrid working (3 days in / up to 2 days remote after probation), flexible shift patterns (7am 7pm), days holiday + bank holidays (increasing with tenure) + option for 2 weeks unpaid leave, subsidised healthcare/medical benefits, modern office space near Northampton centre, high-spec tech setup, structured training and mentoring, career progression, and a fun, supportive culture with regular socials and performance incentives (vouchers, spot prizes, trips). What we re looking for: 2+ years experience supporting servers, networks, PCs, printers, and applications Strong knowledge of Microsoft technologies plus AV and backup platforms Experience with Citrix, VMware, and Cisco desirable Ability to configure and support network and peripheral equipment (routers, switches, UPS, etc.) Industry certifications (MCP, MCSA, MCSE, CCNA, CCA) highly desirable Strong troubleshooting, documentation, and communication skills Proactive and collaborative approach, with the ability to work independently and in a team If you re a technically skilled support engineer looking to develop within a collaborative, people-focused IT business, this role offers an excellent platform for career growth and hands-on experience.
Junior Network Engineer Liverpool - 5 days a week in the office 25,000 - 28,000 (DOE) Our client is currently on the lookout for a Junior Network Engineer where you will be part of a dynamic and supportive technical team, assisting in the delivery and support of network solutions for our diverse customer base across the Public Sector, Retail, and corporate environments. You will work alongside experienced engineers to gain hands on experience with a range of technologies including LAN/WAN, SD-WAN, Unified Communications, and Wi-Fi, across both cloud and on-premise environments. Furthermore, you will support the 1st Line team by helping to troubleshoot and resolve network issues, while developing your technical skills and have the opportunity to assist with remote implementations under guidance. Main duties and responsibilities: Provide technical support to customers and internal teams, primarily assisting with 1st Line escalations Help monitor, troubleshoot, and resolve network issues across LAN/WAN, SD-WAN, Wi-Fi, and Unified Communications environments Assist with remote implementation tasks under the guidance of senior engineers Participate in training and development programmes to build your technical expertise Maintain awareness of emerging technologies and best practices in networking The following skills and experience will be beneficial and essential for this role: A strong interest in networking and IT infrastructure Basic understanding of networking concepts (e.g. IP addressing, routing, switching) Working towards or holding a CCNA or equivalent certification Good communication skills and a willingness to learn Highly organised and resourceful, with attention to detail Dynamic self-sufficient individual who works well in team environment often matrixed and on their own Ability to work under pressure in a fast paced business environment
03/10/2025
Full time
Junior Network Engineer Liverpool - 5 days a week in the office 25,000 - 28,000 (DOE) Our client is currently on the lookout for a Junior Network Engineer where you will be part of a dynamic and supportive technical team, assisting in the delivery and support of network solutions for our diverse customer base across the Public Sector, Retail, and corporate environments. You will work alongside experienced engineers to gain hands on experience with a range of technologies including LAN/WAN, SD-WAN, Unified Communications, and Wi-Fi, across both cloud and on-premise environments. Furthermore, you will support the 1st Line team by helping to troubleshoot and resolve network issues, while developing your technical skills and have the opportunity to assist with remote implementations under guidance. Main duties and responsibilities: Provide technical support to customers and internal teams, primarily assisting with 1st Line escalations Help monitor, troubleshoot, and resolve network issues across LAN/WAN, SD-WAN, Wi-Fi, and Unified Communications environments Assist with remote implementation tasks under the guidance of senior engineers Participate in training and development programmes to build your technical expertise Maintain awareness of emerging technologies and best practices in networking The following skills and experience will be beneficial and essential for this role: A strong interest in networking and IT infrastructure Basic understanding of networking concepts (e.g. IP addressing, routing, switching) Working towards or holding a CCNA or equivalent certification Good communication skills and a willingness to learn Highly organised and resourceful, with attention to detail Dynamic self-sufficient individual who works well in team environment often matrixed and on their own Ability to work under pressure in a fast paced business environment
Field Engineer Northampton (Hybrid) Up to £45,000 + Benefits Join a leading IT services provider, delivering IT infrastructure, managed services, and support to a wide range of clients. In this role, you ll provide 1st 3rd line technical support both remotely and on-site, ensuring incidents are resolved quickly and to high standards. You ll act as a key contact for the service desk, collaborating with support teams, guiding junior engineers, and maintaining strong customer relationships. Alongside day-to-day support, you ll assist with project delivery, installations, audits, and documentation, while keeping up to date with emerging technologies and identifying opportunities for service improvements. What s on offer: Hybrid working (3 days in / up to 2 days remote after probation), days holiday + bank holidays (increasing with tenure), option for 2 weeks unpaid leave, subsidised healthcare/medical benefits, high-spec tech setup (laptops, iPhones, monitors), structured training and mentoring, career progression, and a supportive, social team culture with incentives, vouchers, and trips. What we re looking for: Minimum 2 years experience supporting servers, networks, PCs, printers, and applications (field-based preferred) Strong knowledge of Microsoft front/back-end technologies plus AV and backup platforms Experience with Citrix, VMware, and Cisco desirable Ability to configure, maintain, and support network and peripheral equipment (routers, switches, UPS, etc.) Industry certifications (MCP, MCSA, MCSE, CCNA, CCA) highly desirable Excellent communication, organisation, and documentation skills Self-motivated, proactive, and able to work both independently and as part of a team If you re a hands-on engineer with a broad technical background and a passion for delivering first-class customer support, this role offers a great opportunity to grow within a forward-looking, people-focused IT services business.
03/10/2025
Full time
Field Engineer Northampton (Hybrid) Up to £45,000 + Benefits Join a leading IT services provider, delivering IT infrastructure, managed services, and support to a wide range of clients. In this role, you ll provide 1st 3rd line technical support both remotely and on-site, ensuring incidents are resolved quickly and to high standards. You ll act as a key contact for the service desk, collaborating with support teams, guiding junior engineers, and maintaining strong customer relationships. Alongside day-to-day support, you ll assist with project delivery, installations, audits, and documentation, while keeping up to date with emerging technologies and identifying opportunities for service improvements. What s on offer: Hybrid working (3 days in / up to 2 days remote after probation), days holiday + bank holidays (increasing with tenure), option for 2 weeks unpaid leave, subsidised healthcare/medical benefits, high-spec tech setup (laptops, iPhones, monitors), structured training and mentoring, career progression, and a supportive, social team culture with incentives, vouchers, and trips. What we re looking for: Minimum 2 years experience supporting servers, networks, PCs, printers, and applications (field-based preferred) Strong knowledge of Microsoft front/back-end technologies plus AV and backup platforms Experience with Citrix, VMware, and Cisco desirable Ability to configure, maintain, and support network and peripheral equipment (routers, switches, UPS, etc.) Industry certifications (MCP, MCSA, MCSE, CCNA, CCA) highly desirable Excellent communication, organisation, and documentation skills Self-motivated, proactive, and able to work both independently and as part of a team If you re a hands-on engineer with a broad technical background and a passion for delivering first-class customer support, this role offers a great opportunity to grow within a forward-looking, people-focused IT services business.
Associate Solutions Engineer Farnborough 40,000- 45,000 + Progression + Training + CCNA Qualification paid for + Gym + Hybrid Working + 33 Days Annual Leave + so much more! Excellent opportunity for a NOC Engineer or 3rd Line Support Engineer with aspirations of becoming a Solutions Engineer to join a company that will train and develop you, pay for industry recognised certifications (CCNA), and has a clear route of progression! This company are at the forefront of connectivity solutions in challenging environments keeping people connected and safe. They are going their Solutions Engineering team due to continued success and are looking to add someone they are able to train and develop into the position. In this role you will start by assisting with NOC and 3rd Line duties whilst building up your knowledge in presales, IoT, and Telco solutions and products. You'll predominantly be office-based at the beginning of your career here but as your knowledge and skillset grows you'll start attending client visits and sites and discussing solutions to issues they are having. The ideal candidate will be a NOC or 3rd Line Support Engineer with ambitions to grow and develop into a Solutions Engineer. Candidates must have strong communication skills and must be eligible for SC clearance due to the location of the office. Candidates must hold a full driver's license and have their own vehicle. This is a fantastic opportunity to progress your career, receive training and personal development, and attain certifications and qualifications all paid for! The Role: NOC and 3rd Line Support Engineer Learning and Developing knowledge around Solutions and Products Travelling to customer sites (once trained) Predominantly office-based, at least to start The Person: NOC or 3rd Line Engineer currently Ambitious and actively looking for progression Eligible for SC Clearance Happy to be office-based during the training period Reference Number: BBBH(phone number removed) To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tommy Williams at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
03/10/2025
Full time
Associate Solutions Engineer Farnborough 40,000- 45,000 + Progression + Training + CCNA Qualification paid for + Gym + Hybrid Working + 33 Days Annual Leave + so much more! Excellent opportunity for a NOC Engineer or 3rd Line Support Engineer with aspirations of becoming a Solutions Engineer to join a company that will train and develop you, pay for industry recognised certifications (CCNA), and has a clear route of progression! This company are at the forefront of connectivity solutions in challenging environments keeping people connected and safe. They are going their Solutions Engineering team due to continued success and are looking to add someone they are able to train and develop into the position. In this role you will start by assisting with NOC and 3rd Line duties whilst building up your knowledge in presales, IoT, and Telco solutions and products. You'll predominantly be office-based at the beginning of your career here but as your knowledge and skillset grows you'll start attending client visits and sites and discussing solutions to issues they are having. The ideal candidate will be a NOC or 3rd Line Support Engineer with ambitions to grow and develop into a Solutions Engineer. Candidates must have strong communication skills and must be eligible for SC clearance due to the location of the office. Candidates must hold a full driver's license and have their own vehicle. This is a fantastic opportunity to progress your career, receive training and personal development, and attain certifications and qualifications all paid for! The Role: NOC and 3rd Line Support Engineer Learning and Developing knowledge around Solutions and Products Travelling to customer sites (once trained) Predominantly office-based, at least to start The Person: NOC or 3rd Line Engineer currently Ambitious and actively looking for progression Eligible for SC Clearance Happy to be office-based during the training period Reference Number: BBBH(phone number removed) To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tommy Williams at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
24/7 NOC Engineer Akkodis are currently working in partnership with a market leading service provider to recruit NOC Engineer to join their 24/7 support team in Belfast. Please note you must be eligible to gain security clearance and happy to work on a rotational shift pattern. The Role As NOC Engineer you'll be part of a 24/7 shift team supporting critical infrastructure and resolving network/IT incidents with precision and professionalism. You'll collaborate closely with Network Engineering and Service Delivery teams to ensure high-quality service delivery across a vital client base. The Responsibilities * Act as the first point of escalation for customer calls. * Log and manage faults/service requests via Remedy, resolving over 95% at first touch. * Work within strict SLAs to ensure timely resolutions. * Maintain accurate shift handovers and keep support tickets up to date. * Keep customers informed throughout the fault life cycle. * Configure and troubleshoot Cisco, Juniper, and Adtran Switches, Routers, DSLAMs, modems and other IT Systems. * Manage circuit faults across ADSL, SDSL, Ethernet, NGA, MPF, and SMPF. * Liaise with third-party engineers and suppliers to resolve issues. * Support field engineers with remote configurations and link checks. * Monitor network health using SolarWinds. The Requirements * Proven experience in IT Helpdesk or NOC environments. * Strong troubleshooting skills in IT/Networking, with appropriate escalation practices. * Background in enterprise network support; CCNA certification or equivalent experience preferred, Windows OS and server support. * Familiarity with ITIL service environments and SLA adherence. * Excellent communication and customer service skills. * Eligible for Security Clearance. If you are looking for an exciting new challenge to join a leading support team with opportunities to develop and progress further, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
03/10/2025
Full time
24/7 NOC Engineer Akkodis are currently working in partnership with a market leading service provider to recruit NOC Engineer to join their 24/7 support team in Belfast. Please note you must be eligible to gain security clearance and happy to work on a rotational shift pattern. The Role As NOC Engineer you'll be part of a 24/7 shift team supporting critical infrastructure and resolving network/IT incidents with precision and professionalism. You'll collaborate closely with Network Engineering and Service Delivery teams to ensure high-quality service delivery across a vital client base. The Responsibilities * Act as the first point of escalation for customer calls. * Log and manage faults/service requests via Remedy, resolving over 95% at first touch. * Work within strict SLAs to ensure timely resolutions. * Maintain accurate shift handovers and keep support tickets up to date. * Keep customers informed throughout the fault life cycle. * Configure and troubleshoot Cisco, Juniper, and Adtran Switches, Routers, DSLAMs, modems and other IT Systems. * Manage circuit faults across ADSL, SDSL, Ethernet, NGA, MPF, and SMPF. * Liaise with third-party engineers and suppliers to resolve issues. * Support field engineers with remote configurations and link checks. * Monitor network health using SolarWinds. The Requirements * Proven experience in IT Helpdesk or NOC environments. * Strong troubleshooting skills in IT/Networking, with appropriate escalation practices. * Background in enterprise network support; CCNA certification or equivalent experience preferred, Windows OS and server support. * Familiarity with ITIL service environments and SLA adherence. * Excellent communication and customer service skills. * Eligible for Security Clearance. If you are looking for an exciting new challenge to join a leading support team with opportunities to develop and progress further, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
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