CCNA jobs are highly sought-after positions in the networking industry. Individuals with CCNA certification have the knowledge and skills needed to configure, install and troubleshoot Cisco networks. CCNA professionals can work in a variety of roles such as network administrator, network engineer, and systems analyst. With the increasing demand for digitalization and connectivity, CCNA jobs are expected to grow in the coming years, making it a great career choice for anyone interested in the field.
Network Engineer IntaPeople are currently looking for a talented Network Engineer based in North Wales to join a large organisation who require interim resource to cover BAU projects until the end of 2026. We are looking for Network Engineers who have excellent problem solving abilities and who are able to work alone in the field when needed. You will be based in their Wrexham office on a Hybrid basis (approx. 2days per week) whilst also being in the field or working from home for the remainder of the week. As a Network Engineer you will be able to adapt to different technology stacks and network standards across the organisation whilst being able to communicate effectively with technical and non-technical staff. Skills and Responsibilities Maintaining/Replacing/Upgrading network equipment in large geographical area ranging from layer 1 to layer 3 technologies. Engineer, design, and deploy highly available network services and solutions based on business, strategic, and technical requirements. Develop network infrastructure roadmaps, conduct feasibility studies, and review proposals with other technical colleagues Identify, recommend and lead continuous network infrastructure improvement efforts. Troubleshoot LAN/WAN/WLAN/Firewall issues. Research and solve complex problems regarding data communication failures. Secure, update, and patch network devices. Monitor network operation and maintain monitoring tools. Educational/Certifications University degree / Equivalent technical qualification or experienc Professional Cisco qualification ideally CCNA CCSA (Checkpoint Certified Security Administrator) or demonstrable experience of managing Checkpoint firewalls ITIL Service Management Foundation Qualification Desirable CCNA - Desirable CompTIA Network+ - Desirable Role overview Network Engineer 12month contract £300.00 - £350.00 per day IR35 status to be determined but likely InsideIR35 Company works van provided for field work Full UK drivers licence will be needed for this role Wrexham office location with travel to surrounding sites as needed (approx. 1-2 times per week) Please note, candidates must be able to lift and carry heavy IT equipment throughout any assigned shift unassisted. For more information please click APPLY now or call Nathan Handley on (phone number removed).
07/10/2025
Contractor
Network Engineer IntaPeople are currently looking for a talented Network Engineer based in North Wales to join a large organisation who require interim resource to cover BAU projects until the end of 2026. We are looking for Network Engineers who have excellent problem solving abilities and who are able to work alone in the field when needed. You will be based in their Wrexham office on a Hybrid basis (approx. 2days per week) whilst also being in the field or working from home for the remainder of the week. As a Network Engineer you will be able to adapt to different technology stacks and network standards across the organisation whilst being able to communicate effectively with technical and non-technical staff. Skills and Responsibilities Maintaining/Replacing/Upgrading network equipment in large geographical area ranging from layer 1 to layer 3 technologies. Engineer, design, and deploy highly available network services and solutions based on business, strategic, and technical requirements. Develop network infrastructure roadmaps, conduct feasibility studies, and review proposals with other technical colleagues Identify, recommend and lead continuous network infrastructure improvement efforts. Troubleshoot LAN/WAN/WLAN/Firewall issues. Research and solve complex problems regarding data communication failures. Secure, update, and patch network devices. Monitor network operation and maintain monitoring tools. Educational/Certifications University degree / Equivalent technical qualification or experienc Professional Cisco qualification ideally CCNA CCSA (Checkpoint Certified Security Administrator) or demonstrable experience of managing Checkpoint firewalls ITIL Service Management Foundation Qualification Desirable CCNA - Desirable CompTIA Network+ - Desirable Role overview Network Engineer 12month contract £300.00 - £350.00 per day IR35 status to be determined but likely InsideIR35 Company works van provided for field work Full UK drivers licence will be needed for this role Wrexham office location with travel to surrounding sites as needed (approx. 1-2 times per week) Please note, candidates must be able to lift and carry heavy IT equipment throughout any assigned shift unassisted. For more information please click APPLY now or call Nathan Handley on (phone number removed).
Network Engineer - Cisco ACI, LAN, WAN, AWS or Azure, Finance A leading FX Settlements firm are looking for a new Network Engineer to join their London based team. The Network Engineer will leverage their technical expertise and process improvement skills to optimize support of our network and datacentre infrastructure. The role involves monitoring network alerts, performing day-to-day operation tasks and driving process improvements. The individual will excel in hands-on technical implementation and troubleshooting of various network technologies. The role involves collaboration with L3 engineering and managed service provider to align with company goals and best practices. Senior Network Operations Engineer role: - Ability to support the network infrastructure at an expert-level - Strong hands-on experience with Firewalls - ASA, Firepower and Checkpoint are essential; FortiGate is a plus - Solid knowledge of WAN, LAN and Wi-Fi - Proficiency in route/switch and hands-on experience with Cisco ACI (including tasks like enabling ports across the ACI fabric) - Strong troubleshooting skills - these resources will lead incident bridges and need to diagnose and resolve issues effectively - A financial industry background would be helpful, particularly to understand the regulatory landscape and the importance of high availability in critical infrastructure - Willingness and capability to learn new tools/technologies and adapt to changing technology demands Education & Certification Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience). Preferred certifications: Cisco CCNA/CCNP/CCIE, AWS Advanced Networking, Fortinet NSE, Checkpoint CCSA/CCSE. By applying to this job you are sending us your CV, which may contain personal information. Please refer to our Privacy Notice to understand how we process this information. In short, in order to supply you with work finding services, we will hold and process your personal data, and only with your express permission we will share this personal data with a client (or a third party working on behalf of the client) by email or by upload to the Client/third parties vendor management system. By giving us permission to send your CV to a client, this constitutes permission to share the personal data that would be necessary to consider your application, interview you (Phone/video/face to face) and if successful hire you. Scope AT acts as an employment agency for Permanent Recruitment and an employment business for the supply of temporary workers. By applying for this job you accept the Terms and Conditions, Data Protection Policy, Privacy Notice and Disclaimers which can be found at our website.
06/10/2025
Full time
Network Engineer - Cisco ACI, LAN, WAN, AWS or Azure, Finance A leading FX Settlements firm are looking for a new Network Engineer to join their London based team. The Network Engineer will leverage their technical expertise and process improvement skills to optimize support of our network and datacentre infrastructure. The role involves monitoring network alerts, performing day-to-day operation tasks and driving process improvements. The individual will excel in hands-on technical implementation and troubleshooting of various network technologies. The role involves collaboration with L3 engineering and managed service provider to align with company goals and best practices. Senior Network Operations Engineer role: - Ability to support the network infrastructure at an expert-level - Strong hands-on experience with Firewalls - ASA, Firepower and Checkpoint are essential; FortiGate is a plus - Solid knowledge of WAN, LAN and Wi-Fi - Proficiency in route/switch and hands-on experience with Cisco ACI (including tasks like enabling ports across the ACI fabric) - Strong troubleshooting skills - these resources will lead incident bridges and need to diagnose and resolve issues effectively - A financial industry background would be helpful, particularly to understand the regulatory landscape and the importance of high availability in critical infrastructure - Willingness and capability to learn new tools/technologies and adapt to changing technology demands Education & Certification Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience). Preferred certifications: Cisco CCNA/CCNP/CCIE, AWS Advanced Networking, Fortinet NSE, Checkpoint CCSA/CCSE. By applying to this job you are sending us your CV, which may contain personal information. Please refer to our Privacy Notice to understand how we process this information. In short, in order to supply you with work finding services, we will hold and process your personal data, and only with your express permission we will share this personal data with a client (or a third party working on behalf of the client) by email or by upload to the Client/third parties vendor management system. By giving us permission to send your CV to a client, this constitutes permission to share the personal data that would be necessary to consider your application, interview you (Phone/video/face to face) and if successful hire you. Scope AT acts as an employment agency for Permanent Recruitment and an employment business for the supply of temporary workers. By applying for this job you accept the Terms and Conditions, Data Protection Policy, Privacy Notice and Disclaimers which can be found at our website.
We are currently looking for a Junior Network Engineer for a leading food manufacturing business in North Yorkshire. They are looking for a Junior Network Engineer to help provide a robust and secure network infrastructure to support the company's growth plans. Responsibilities: Assist in monitoring and troubleshooting network issues. Help deploy and maintain network equipment essential to our operations. Learn to implement connectivity solutions that support our business needs. Collaborate with internal teams to support daily operations and ensure seamless network performance. Contribute to the documentation of our network infrastructure and assist in researching new technologies. Requirements: Basic understanding of networking concepts (TCP/IP, routing, switching). Strong desire to learn and grow in network technologies. Interest in obtaining or currently pursuing CCNA certification. Familiarity with network troubleshooting tools and techniques. Enthusiasm for understanding Cisco networking. Desire to learn about firewalls, VPN technologies, and virtualized environments. Excellent problem-solving skills and ability to work collaboratively. Effective communication and interpersonal skills. Understanding of computer architecture and operating systems. Willingness to learn ITIL principles.
04/10/2025
Full time
We are currently looking for a Junior Network Engineer for a leading food manufacturing business in North Yorkshire. They are looking for a Junior Network Engineer to help provide a robust and secure network infrastructure to support the company's growth plans. Responsibilities: Assist in monitoring and troubleshooting network issues. Help deploy and maintain network equipment essential to our operations. Learn to implement connectivity solutions that support our business needs. Collaborate with internal teams to support daily operations and ensure seamless network performance. Contribute to the documentation of our network infrastructure and assist in researching new technologies. Requirements: Basic understanding of networking concepts (TCP/IP, routing, switching). Strong desire to learn and grow in network technologies. Interest in obtaining or currently pursuing CCNA certification. Familiarity with network troubleshooting tools and techniques. Enthusiasm for understanding Cisco networking. Desire to learn about firewalls, VPN technologies, and virtualized environments. Excellent problem-solving skills and ability to work collaboratively. Effective communication and interpersonal skills. Understanding of computer architecture and operating systems. Willingness to learn ITIL principles.
1st Line Support Engineer Salary: up to £30,000 Permanent, Full-time Portishead, Bristol On-site About the Company: Our client is a growing and ambitious Technology Solutions Provider (TSP) known for delivering high-quality IT services and technical solutions. With a strong reputation for customer excellence, they support businesses in optimising their IT infrastructure, enhancing security, and ensuring seamless connectivity. They are now looking for a talented Senior IT Engineer to join their team and play a crucial role in delivering expert IT support and project solutions to their clients. About The Opportunity: We re looking for a motivated and customer-focused 1st Line IT Support Engineer to join our client's growing team. As a key part of our Service Desk, you ll be the first point of contact for their end clients, helping to resolve technical issues efficiently and professionally. This is a great opportunity for someone early in their IT career looking to build experience across a wide range of technologies in a fast-paced, client-focused environment. Key Responsibilities: Serve as the first point of contact for clients via phone, email, and ticketing system Provide basic technical support for desktops, laptops, printers, and mobile devices Troubleshoot issues with Microsoft Windows, Office 365, and networking Escalate more complex tickets to Level 2 or Level 3 engineers when required Log and manage service desk tickets, ensuring updates and follow-ups are timely Assist with user account creation, password resets, and basic Active Directory tasks Support software installations, updates, and hardware setups Maintain clear documentation of technical issues and resolutions Your Experience and Skills: You should have hands-on experience and knowledge in: Experience in an IT support or helpdesk environment (or strong personal/academic background in IT) Good working knowledge of: Microsoft Windows 10/11 Office 365 (Outlook, Teams, SharePoint, OneDrive) Basic networking (DNS, DHCP, IP addressing) Excellent communication and customer service skills A logical approach to problem-solving Strong attention to detail and eagerness to learn Your Attitude & Soft Skills: A passion for IT and eagerness to learn new technologies. Strong problem-solving skills with a proactive approach. Excellent communication and customer service skills. Ability to multitask in a fast-paced environment. A collaborative mindset, working well in a team and supporting others. A commitment to delivering outstanding service and going the extra mile. Desirable Qualifications (or willingness to work towards): Microsoft Certifications (MCP, MCSA). Cisco Certifications (CCNA). Virtualisation Certifications (VMware / Hyper-V). Cloud Certifications (Azure / AWS). Firewall & Networking Certifications (Fortinet, Cisco, SonicWall, Ruckus). If you are a skilled and ambitious IT Engineer looking for a new challenge, we would love to hear from you. To apply for the 1st Line Support Engineer role, send your CV today, and we will review it and contact you immediately. Your Talent Solutions is a recruitment company that specialises in projects and programmes.
04/10/2025
Full time
1st Line Support Engineer Salary: up to £30,000 Permanent, Full-time Portishead, Bristol On-site About the Company: Our client is a growing and ambitious Technology Solutions Provider (TSP) known for delivering high-quality IT services and technical solutions. With a strong reputation for customer excellence, they support businesses in optimising their IT infrastructure, enhancing security, and ensuring seamless connectivity. They are now looking for a talented Senior IT Engineer to join their team and play a crucial role in delivering expert IT support and project solutions to their clients. About The Opportunity: We re looking for a motivated and customer-focused 1st Line IT Support Engineer to join our client's growing team. As a key part of our Service Desk, you ll be the first point of contact for their end clients, helping to resolve technical issues efficiently and professionally. This is a great opportunity for someone early in their IT career looking to build experience across a wide range of technologies in a fast-paced, client-focused environment. Key Responsibilities: Serve as the first point of contact for clients via phone, email, and ticketing system Provide basic technical support for desktops, laptops, printers, and mobile devices Troubleshoot issues with Microsoft Windows, Office 365, and networking Escalate more complex tickets to Level 2 or Level 3 engineers when required Log and manage service desk tickets, ensuring updates and follow-ups are timely Assist with user account creation, password resets, and basic Active Directory tasks Support software installations, updates, and hardware setups Maintain clear documentation of technical issues and resolutions Your Experience and Skills: You should have hands-on experience and knowledge in: Experience in an IT support or helpdesk environment (or strong personal/academic background in IT) Good working knowledge of: Microsoft Windows 10/11 Office 365 (Outlook, Teams, SharePoint, OneDrive) Basic networking (DNS, DHCP, IP addressing) Excellent communication and customer service skills A logical approach to problem-solving Strong attention to detail and eagerness to learn Your Attitude & Soft Skills: A passion for IT and eagerness to learn new technologies. Strong problem-solving skills with a proactive approach. Excellent communication and customer service skills. Ability to multitask in a fast-paced environment. A collaborative mindset, working well in a team and supporting others. A commitment to delivering outstanding service and going the extra mile. Desirable Qualifications (or willingness to work towards): Microsoft Certifications (MCP, MCSA). Cisco Certifications (CCNA). Virtualisation Certifications (VMware / Hyper-V). Cloud Certifications (Azure / AWS). Firewall & Networking Certifications (Fortinet, Cisco, SonicWall, Ruckus). If you are a skilled and ambitious IT Engineer looking for a new challenge, we would love to hear from you. To apply for the 1st Line Support Engineer role, send your CV today, and we will review it and contact you immediately. Your Talent Solutions is a recruitment company that specialises in projects and programmes.
Junior Network Engineer Liverpool - 5 days a week in the office 25,000 - 28,000 (DOE) Our client is currently on the lookout for a Junior Network Engineer where you will be part of a dynamic and supportive technical team, assisting in the delivery and support of network solutions for our diverse customer base across the Public Sector, Retail, and corporate environments. You will work alongside experienced engineers to gain hands on experience with a range of technologies including LAN/WAN, SD-WAN, Unified Communications, and Wi-Fi, across both cloud and on-premise environments. Furthermore, you will support the 1st Line team by helping to troubleshoot and resolve network issues, while developing your technical skills and have the opportunity to assist with remote implementations under guidance. Main duties and responsibilities: Provide technical support to customers and internal teams, primarily assisting with 1st Line escalations Help monitor, troubleshoot, and resolve network issues across LAN/WAN, SD-WAN, Wi-Fi, and Unified Communications environments Assist with remote implementation tasks under the guidance of senior engineers Participate in training and development programmes to build your technical expertise Maintain awareness of emerging technologies and best practices in networking The following skills and experience will be beneficial and essential for this role: A strong interest in networking and IT infrastructure Basic understanding of networking concepts (e.g. IP addressing, routing, switching) Working towards or holding a CCNA or equivalent certification Good communication skills and a willingness to learn Highly organised and resourceful, with attention to detail Dynamic self-sufficient individual who works well in team environment often matrixed and on their own Ability to work under pressure in a fast paced business environment
03/10/2025
Full time
Junior Network Engineer Liverpool - 5 days a week in the office 25,000 - 28,000 (DOE) Our client is currently on the lookout for a Junior Network Engineer where you will be part of a dynamic and supportive technical team, assisting in the delivery and support of network solutions for our diverse customer base across the Public Sector, Retail, and corporate environments. You will work alongside experienced engineers to gain hands on experience with a range of technologies including LAN/WAN, SD-WAN, Unified Communications, and Wi-Fi, across both cloud and on-premise environments. Furthermore, you will support the 1st Line team by helping to troubleshoot and resolve network issues, while developing your technical skills and have the opportunity to assist with remote implementations under guidance. Main duties and responsibilities: Provide technical support to customers and internal teams, primarily assisting with 1st Line escalations Help monitor, troubleshoot, and resolve network issues across LAN/WAN, SD-WAN, Wi-Fi, and Unified Communications environments Assist with remote implementation tasks under the guidance of senior engineers Participate in training and development programmes to build your technical expertise Maintain awareness of emerging technologies and best practices in networking The following skills and experience will be beneficial and essential for this role: A strong interest in networking and IT infrastructure Basic understanding of networking concepts (e.g. IP addressing, routing, switching) Working towards or holding a CCNA or equivalent certification Good communication skills and a willingness to learn Highly organised and resourceful, with attention to detail Dynamic self-sufficient individual who works well in team environment often matrixed and on their own Ability to work under pressure in a fast paced business environment
24/7 NOC Engineer Akkodis are currently working in partnership with a market leading service provider to recruit NOC Engineer to join their 24/7 support team in Belfast. Please note you must be eligible to gain security clearance and happy to work on a rotational shift pattern. The Role As NOC Engineer you'll be part of a 24/7 shift team supporting critical infrastructure and resolving network/IT incidents with precision and professionalism. You'll collaborate closely with Network Engineering and Service Delivery teams to ensure high-quality service delivery across a vital client base. The Responsibilities * Act as the first point of escalation for customer calls. * Log and manage faults/service requests via Remedy, resolving over 95% at first touch. * Work within strict SLAs to ensure timely resolutions. * Maintain accurate shift handovers and keep support tickets up to date. * Keep customers informed throughout the fault life cycle. * Configure and troubleshoot Cisco, Juniper, and Adtran Switches, Routers, DSLAMs, modems and other IT Systems. * Manage circuit faults across ADSL, SDSL, Ethernet, NGA, MPF, and SMPF. * Liaise with third-party engineers and suppliers to resolve issues. * Support field engineers with remote configurations and link checks. * Monitor network health using SolarWinds. The Requirements * Proven experience in IT Helpdesk or NOC environments. * Strong troubleshooting skills in IT/Networking, with appropriate escalation practices. * Background in enterprise network support; CCNA certification or equivalent experience preferred, Windows OS and server support. * Familiarity with ITIL service environments and SLA adherence. * Excellent communication and customer service skills. * Eligible for Security Clearance. If you are looking for an exciting new challenge to join a leading support team with opportunities to develop and progress further, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
03/10/2025
Full time
24/7 NOC Engineer Akkodis are currently working in partnership with a market leading service provider to recruit NOC Engineer to join their 24/7 support team in Belfast. Please note you must be eligible to gain security clearance and happy to work on a rotational shift pattern. The Role As NOC Engineer you'll be part of a 24/7 shift team supporting critical infrastructure and resolving network/IT incidents with precision and professionalism. You'll collaborate closely with Network Engineering and Service Delivery teams to ensure high-quality service delivery across a vital client base. The Responsibilities * Act as the first point of escalation for customer calls. * Log and manage faults/service requests via Remedy, resolving over 95% at first touch. * Work within strict SLAs to ensure timely resolutions. * Maintain accurate shift handovers and keep support tickets up to date. * Keep customers informed throughout the fault life cycle. * Configure and troubleshoot Cisco, Juniper, and Adtran Switches, Routers, DSLAMs, modems and other IT Systems. * Manage circuit faults across ADSL, SDSL, Ethernet, NGA, MPF, and SMPF. * Liaise with third-party engineers and suppliers to resolve issues. * Support field engineers with remote configurations and link checks. * Monitor network health using SolarWinds. The Requirements * Proven experience in IT Helpdesk or NOC environments. * Strong troubleshooting skills in IT/Networking, with appropriate escalation practices. * Background in enterprise network support; CCNA certification or equivalent experience preferred, Windows OS and server support. * Familiarity with ITIL service environments and SLA adherence. * Excellent communication and customer service skills. * Eligible for Security Clearance. If you are looking for an exciting new challenge to join a leading support team with opportunities to develop and progress further, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Senior IT Support Based in Erith 37.5 hours per week, Monday to Friday, 8:30am - 5:00pm £30,000 - £35,000 Our client is looking to recruit a highly skilled and proactive Senior IT Support professional to join their IT team. In this role, you will be responsible for ensuring the smooth operation, security, and resilience of their IT systems and networks across head office, remote sites, and stores. You will provide advanced (2nd and 3rd line) technical support, manage infrastructure, administer enterprise applications, and drive improvements across systems, networks, and processes. This is a hands-on role where you will play a key part in safeguarding business continuity, enabling efficiency, and supporting colleagues with the tools they need to succeed. Key Responsibilities User Lifecycle & Endpoint Management Manage onboarding, role changes, and offboarding processes, ensuring staff have the right equipment and software. Maintain accurate records across asset inventories, HR systems (PeopleInc), and WGS Active Directory. Support and manage applications/ systems such as Payrite (Payroll), PeopleInc (HR), Genesys (Contact Centre), IPCortex (Telephony), Speedy (CRM), Keymas and Vivantio Maximise value from enterprise applications by reviewing new features and identifying improvements. Provide 2nd and 3rd line technical support and resolve tickets via Vivantio service desk. Troubleshoot and resolve networking and connectivity issues Monitor networks, respond to incidents, and implement improvements such as additional leased line connections. Oversee backup operations, disaster recovery, and business continuity processes. Skills & Experience Essential: Strong experience in IT systems and network administration. Knowledge of DHCP, DNS, WiFi, firewalls, and Meraki technologies. Hands-on experience with VMware, Active Directory, and enterprise service desk tools (e.g., Vivantio). Skilled in supporting and managing enterprise applications. Excellent troubleshooting, problem-solving, and multitasking abilities. Strong communication and interpersonal skills with a proactive mindset. Desirable: Relevant certifications (e.g., CompTIA Network+, CCNA, Microsoft Certified: Azure Administrator Associate). Experience with cloud networking or hybrid infrastructure models. If this sounds like the role for you, apply now! Braundton Consulting is a recruitment agency recruiting on behalf of a client.
03/10/2025
Full time
Senior IT Support Based in Erith 37.5 hours per week, Monday to Friday, 8:30am - 5:00pm £30,000 - £35,000 Our client is looking to recruit a highly skilled and proactive Senior IT Support professional to join their IT team. In this role, you will be responsible for ensuring the smooth operation, security, and resilience of their IT systems and networks across head office, remote sites, and stores. You will provide advanced (2nd and 3rd line) technical support, manage infrastructure, administer enterprise applications, and drive improvements across systems, networks, and processes. This is a hands-on role where you will play a key part in safeguarding business continuity, enabling efficiency, and supporting colleagues with the tools they need to succeed. Key Responsibilities User Lifecycle & Endpoint Management Manage onboarding, role changes, and offboarding processes, ensuring staff have the right equipment and software. Maintain accurate records across asset inventories, HR systems (PeopleInc), and WGS Active Directory. Support and manage applications/ systems such as Payrite (Payroll), PeopleInc (HR), Genesys (Contact Centre), IPCortex (Telephony), Speedy (CRM), Keymas and Vivantio Maximise value from enterprise applications by reviewing new features and identifying improvements. Provide 2nd and 3rd line technical support and resolve tickets via Vivantio service desk. Troubleshoot and resolve networking and connectivity issues Monitor networks, respond to incidents, and implement improvements such as additional leased line connections. Oversee backup operations, disaster recovery, and business continuity processes. Skills & Experience Essential: Strong experience in IT systems and network administration. Knowledge of DHCP, DNS, WiFi, firewalls, and Meraki technologies. Hands-on experience with VMware, Active Directory, and enterprise service desk tools (e.g., Vivantio). Skilled in supporting and managing enterprise applications. Excellent troubleshooting, problem-solving, and multitasking abilities. Strong communication and interpersonal skills with a proactive mindset. Desirable: Relevant certifications (e.g., CompTIA Network+, CCNA, Microsoft Certified: Azure Administrator Associate). Experience with cloud networking or hybrid infrastructure models. If this sounds like the role for you, apply now! Braundton Consulting is a recruitment agency recruiting on behalf of a client.
Senior Specialist - Cyber Security Operations Location: Witham, Essex (full-time, office based) Are you ready to put on the superhero cape of IT? This role is all about keeping digital baddies at bay, strengthening defences, and making sure security operations run like clockwork in a global business. What's in it for you? 30+ days off each year (including your birthday) A flexible benefits pot worth up to 20% of your salary Genuine career growth opportunities - not just lip service Performance bonus, pensions, medical cover and more Charity days, matching donations and "Pay It Forward" initiatives What you'll be doing You'll join a collaborative Cyber Security Operations team and get involved with: Handling Tier II-IV incidents and troubleshooting Change and configuration management Policy optimisation and risk reduction Patch, OS and capacity management Event monitoring and vulnerability management Security incident response and project support What we're looking for 5+ years in network security within large-scale operations Experience with technologies such as Cisco ASA, FirePower, Palo Alto, Zscaler, BlueCoat, F5 ASM and FireEye Strong skills in analysing network traffic using tools like Wireshark, tcpdump and Fiddler Confident in Unix/Linux CLI Excellent troubleshooting, communication and collaboration skills Bonus points if you bring Certifications such as BlueCoat BCCPA/BCCPP, Palo Alto PCNSE, Cisco CCNA/CCNP Security, or SANS/GIAC Experience with AWS and/or Azure environments F5 ASM, FireEye HX & NX expertise Why this role stands out You'll be joining a truly global company where security operations are valued at the core of the business. Expect a vibrant, inclusive culture, supportive leadership, and the scale to grow your career while making a real impact. How to apply If your happy place is packet captures, firewalls and risk reduction, and you're ready to take on a global challenge right here in Witham, we'd love to hear from you. Apply now and let's see if this could be your next adventure.
03/10/2025
Full time
Senior Specialist - Cyber Security Operations Location: Witham, Essex (full-time, office based) Are you ready to put on the superhero cape of IT? This role is all about keeping digital baddies at bay, strengthening defences, and making sure security operations run like clockwork in a global business. What's in it for you? 30+ days off each year (including your birthday) A flexible benefits pot worth up to 20% of your salary Genuine career growth opportunities - not just lip service Performance bonus, pensions, medical cover and more Charity days, matching donations and "Pay It Forward" initiatives What you'll be doing You'll join a collaborative Cyber Security Operations team and get involved with: Handling Tier II-IV incidents and troubleshooting Change and configuration management Policy optimisation and risk reduction Patch, OS and capacity management Event monitoring and vulnerability management Security incident response and project support What we're looking for 5+ years in network security within large-scale operations Experience with technologies such as Cisco ASA, FirePower, Palo Alto, Zscaler, BlueCoat, F5 ASM and FireEye Strong skills in analysing network traffic using tools like Wireshark, tcpdump and Fiddler Confident in Unix/Linux CLI Excellent troubleshooting, communication and collaboration skills Bonus points if you bring Certifications such as BlueCoat BCCPA/BCCPP, Palo Alto PCNSE, Cisco CCNA/CCNP Security, or SANS/GIAC Experience with AWS and/or Azure environments F5 ASM, FireEye HX & NX expertise Why this role stands out You'll be joining a truly global company where security operations are valued at the core of the business. Expect a vibrant, inclusive culture, supportive leadership, and the scale to grow your career while making a real impact. How to apply If your happy place is packet captures, firewalls and risk reduction, and you're ready to take on a global challenge right here in Witham, we'd love to hear from you. Apply now and let's see if this could be your next adventure.
Grace May is delighted to be partnering with our client, a growing organisation in the industry/sector , who are looking to add an experienced 2nd / 3rd Line IT Support Engineer to their team. The role In this position, you'll provide both 2nd and 3rd line support across servers, networks, and virtualisation, acting as a key escalation point for technical issues. You'll also have the chance to contribute to infrastructure projects and work with modern technologies. Key responsibilities Providing 2nd and 3rd line support for users and infrastructure. Supporting and maintaining VMware environments (vSphere/ESXi). Administering Windows Server technologies , Active Directory, and Exchange/O365. Troubleshooting and configuring networking (switches, firewalls, VLANs, VPNs, routing). Escalating and resolving complex incidents in line with SLAs. Assisting with infrastructure upgrades and project delivery. Producing and maintaining technical documentation. About you Experienced in a 2nd/3rd line support role . Skilled with VMware and virtualisation technologies. Confident working with Windows Server, Active Directory, and core infrastructure services . Strong knowledge of networking fundamentals (firewalls, routing, switching). Excellent troubleshooting, communication, and stakeholder skills. Desirable Cloud exposure (Azure, AWS). Relevant certifications (VMware VCP, Microsoft, CCNA). Familiarity with storage and backup solutions. What's on offer Competitive salary and benefits. A mix of BAU and project-based work. Training and professional development opportunities. The chance to work with a supportive IT team in a growing business.
03/10/2025
Full time
Grace May is delighted to be partnering with our client, a growing organisation in the industry/sector , who are looking to add an experienced 2nd / 3rd Line IT Support Engineer to their team. The role In this position, you'll provide both 2nd and 3rd line support across servers, networks, and virtualisation, acting as a key escalation point for technical issues. You'll also have the chance to contribute to infrastructure projects and work with modern technologies. Key responsibilities Providing 2nd and 3rd line support for users and infrastructure. Supporting and maintaining VMware environments (vSphere/ESXi). Administering Windows Server technologies , Active Directory, and Exchange/O365. Troubleshooting and configuring networking (switches, firewalls, VLANs, VPNs, routing). Escalating and resolving complex incidents in line with SLAs. Assisting with infrastructure upgrades and project delivery. Producing and maintaining technical documentation. About you Experienced in a 2nd/3rd line support role . Skilled with VMware and virtualisation technologies. Confident working with Windows Server, Active Directory, and core infrastructure services . Strong knowledge of networking fundamentals (firewalls, routing, switching). Excellent troubleshooting, communication, and stakeholder skills. Desirable Cloud exposure (Azure, AWS). Relevant certifications (VMware VCP, Microsoft, CCNA). Familiarity with storage and backup solutions. What's on offer Competitive salary and benefits. A mix of BAU and project-based work. Training and professional development opportunities. The chance to work with a supportive IT team in a growing business.
Applause IT Recruitment Ltd
Marston Green, Warwickshire
Senior Infrastructure Engineer - Network Infrastructure Firewalls DV Clearable On-Site Location: East Birmingham (Full-Time, On-Site) Salary: 47,000 - 55,000 + Benefits Are you an experienced Infrastructure Engineer with strong networking expertise and a background in secure environments? This is a full-time, on-site role based in Marston Green, Birmingham , offering the opportunity to support mission-critical IT infrastructure within a security-sensitive organisation. As a Senior Infrastructure Engineer , you will be responsible for delivering and managing secure LAN, WAN, and WLAN networks, acting as a key escalation point for troubleshooting, and providing mentoring to junior engineers. Candidates must be eligible for DV (Developed Vetting) clearance - British nationals with long-term UK residency only. Key Responsibilities: Deploy and manage LAN, WAN, and WLAN networks for secure enterprise environments Troubleshoot complex Layer 2 and Layer 3 networking issues Document network topologies and configurations Monitor and enhance performance across network infrastructure Install and maintain firewalls - Palo Alto, Cisco ASA (AnyConnect), FortiGate Manage VPNs, IPSEC tunnels, and certificate-based authentication Contribute to AD design and secure environment management Mentor junior staff and act as a key escalation point Participate in incident response and root cause analysis Required Skills & Experience: 5+ years in a Network Engineer or Infrastructure Engineer role Strong knowledge of TCP/IP, VLAN, VXLAN, EVPN, VPC, MLAG Deep experience with BGP, OSPF, EIGRP routing protocols Firewall configuration experience: Palo Alto, Cisco ASA, FortiGate VPN setup and support (IPSEC, remote access) Familiarity with Wireshark, SNMP, and monitoring tools Cross-platform support (Windows, Linux, macOS) Microsoft Active Directory design and maintenance experience Strong documentation, communication, and team leadership skills Desirable: CCNA/CCNP certifications Must be DV clearable If you're ready to work in a high-trust, high-security environment and bring your networking expertise to a forward-thinking organisation, click apply now to learn more.
02/10/2025
Full time
Senior Infrastructure Engineer - Network Infrastructure Firewalls DV Clearable On-Site Location: East Birmingham (Full-Time, On-Site) Salary: 47,000 - 55,000 + Benefits Are you an experienced Infrastructure Engineer with strong networking expertise and a background in secure environments? This is a full-time, on-site role based in Marston Green, Birmingham , offering the opportunity to support mission-critical IT infrastructure within a security-sensitive organisation. As a Senior Infrastructure Engineer , you will be responsible for delivering and managing secure LAN, WAN, and WLAN networks, acting as a key escalation point for troubleshooting, and providing mentoring to junior engineers. Candidates must be eligible for DV (Developed Vetting) clearance - British nationals with long-term UK residency only. Key Responsibilities: Deploy and manage LAN, WAN, and WLAN networks for secure enterprise environments Troubleshoot complex Layer 2 and Layer 3 networking issues Document network topologies and configurations Monitor and enhance performance across network infrastructure Install and maintain firewalls - Palo Alto, Cisco ASA (AnyConnect), FortiGate Manage VPNs, IPSEC tunnels, and certificate-based authentication Contribute to AD design and secure environment management Mentor junior staff and act as a key escalation point Participate in incident response and root cause analysis Required Skills & Experience: 5+ years in a Network Engineer or Infrastructure Engineer role Strong knowledge of TCP/IP, VLAN, VXLAN, EVPN, VPC, MLAG Deep experience with BGP, OSPF, EIGRP routing protocols Firewall configuration experience: Palo Alto, Cisco ASA, FortiGate VPN setup and support (IPSEC, remote access) Familiarity with Wireshark, SNMP, and monitoring tools Cross-platform support (Windows, Linux, macOS) Microsoft Active Directory design and maintenance experience Strong documentation, communication, and team leadership skills Desirable: CCNA/CCNP certifications Must be DV clearable If you're ready to work in a high-trust, high-security environment and bring your networking expertise to a forward-thinking organisation, click apply now to learn more.
IT Core Infrastructure 3rd Line Engineer / Hybrid Network Support Administrator Location: Watford, Hertfordshire Salary: 38,500pa to 41,500pa + Extensive Benefits & Personal Development & Training Requirements: DBS Check Full UK Driving License The Technical Landscape Includes: - Intune / Autopilot / Hybrid Network Support, Windows 10 and 11, SCCM and/or MS Endpoint, Intune, MS Active Directory, Azure AD, Desktop Software Support, MS Suite of Applications, Apple MAC, iPhones, iPad's, Android, On-Premises and Remote Devices, Tablets, Laptops, Handheld Devices, PowerShell, ITSM, ITIL, IT Service Desk Software - Heat, Remedy or ServiceNow etc. Technical skills Required: - Intune / Autopilot / Hybrid Network Support / Cisco Networking, Firewalls, Wi-Fi, Windows Servers, Active Directory, Virtualisation, Microsoft 365, Azure, Intune, Windows 10/11, IP Telephony, Power Shell, SCCM / Endpoint and Intune. Cisco Networking: - (ideally CCNA Level proven in use), Windows Server Genealogy with Microsoft Azure, Azure AD, Intune and Wins 10/11, SCCM / Endpoint. Cisco and Hybrid Network Support: - Will make up around 30-40% of this role and while it's not a pure Network Administrator post, and as the successful candidate, you will have access to the clients Core Infrastructure. About the Organisation: - Join a respected and forward-thinking organisation dedicated to delivering high-quality technical and professional education. With a mission to empower individuals through skills development, training, and qualifications, this institution plays a vital role in improving career prospects and life opportunities. About the Opportunity: - The client is currently seeking an IT Core Infrastructure 3rd Line Engineer / Hybrid Network Support Administrator to provide expert-level technical support across multiple sites. About the Role - On a daily basis, you will work with infrastructure, applications support and deskside support colleagues to provide infrastructure support for all group core and non-core IT systems, including user management, system upgrades, patching, releases, and fault resolution. About the Role Requirements: - You will need to build and manage Windows Servers, Configure Cisco Switches and Routers, set and monitor backup routines, configure firewalls, and provide 3rd Line Support, Automation of daily tasks where necessary and resolve complex issues. About the Technical Skills Required: Cisco networking, Firewalls, Windows Server, AD, Virtualisation, Microsoft 365 as well as Azure, Intune, IP Telephony, PowerShell, SCCM and Intune. About You - The ideal candidate will hold Cisco CCNA and Windows Server Hybrid Administrator Associate or equivalent certifications and have experience working in an enterprise environment as an Infrastructure Engineer or similar role. This is a hands-on role where you'll be instrumental in maintaining and enhancing IT services that support a wide range of educational programs-from further and higher education to apprenticeships and community learning. This is a full-time, permanent position, working 37 hours per week in Watford. Call John McManus at Experis IT on (phone number removed) to apply or learn more.
02/10/2025
Full time
IT Core Infrastructure 3rd Line Engineer / Hybrid Network Support Administrator Location: Watford, Hertfordshire Salary: 38,500pa to 41,500pa + Extensive Benefits & Personal Development & Training Requirements: DBS Check Full UK Driving License The Technical Landscape Includes: - Intune / Autopilot / Hybrid Network Support, Windows 10 and 11, SCCM and/or MS Endpoint, Intune, MS Active Directory, Azure AD, Desktop Software Support, MS Suite of Applications, Apple MAC, iPhones, iPad's, Android, On-Premises and Remote Devices, Tablets, Laptops, Handheld Devices, PowerShell, ITSM, ITIL, IT Service Desk Software - Heat, Remedy or ServiceNow etc. Technical skills Required: - Intune / Autopilot / Hybrid Network Support / Cisco Networking, Firewalls, Wi-Fi, Windows Servers, Active Directory, Virtualisation, Microsoft 365, Azure, Intune, Windows 10/11, IP Telephony, Power Shell, SCCM / Endpoint and Intune. Cisco Networking: - (ideally CCNA Level proven in use), Windows Server Genealogy with Microsoft Azure, Azure AD, Intune and Wins 10/11, SCCM / Endpoint. Cisco and Hybrid Network Support: - Will make up around 30-40% of this role and while it's not a pure Network Administrator post, and as the successful candidate, you will have access to the clients Core Infrastructure. About the Organisation: - Join a respected and forward-thinking organisation dedicated to delivering high-quality technical and professional education. With a mission to empower individuals through skills development, training, and qualifications, this institution plays a vital role in improving career prospects and life opportunities. About the Opportunity: - The client is currently seeking an IT Core Infrastructure 3rd Line Engineer / Hybrid Network Support Administrator to provide expert-level technical support across multiple sites. About the Role - On a daily basis, you will work with infrastructure, applications support and deskside support colleagues to provide infrastructure support for all group core and non-core IT systems, including user management, system upgrades, patching, releases, and fault resolution. About the Role Requirements: - You will need to build and manage Windows Servers, Configure Cisco Switches and Routers, set and monitor backup routines, configure firewalls, and provide 3rd Line Support, Automation of daily tasks where necessary and resolve complex issues. About the Technical Skills Required: Cisco networking, Firewalls, Windows Server, AD, Virtualisation, Microsoft 365 as well as Azure, Intune, IP Telephony, PowerShell, SCCM and Intune. About You - The ideal candidate will hold Cisco CCNA and Windows Server Hybrid Administrator Associate or equivalent certifications and have experience working in an enterprise environment as an Infrastructure Engineer or similar role. This is a hands-on role where you'll be instrumental in maintaining and enhancing IT services that support a wide range of educational programs-from further and higher education to apprenticeships and community learning. This is a full-time, permanent position, working 37 hours per week in Watford. Call John McManus at Experis IT on (phone number removed) to apply or learn more.
IT & Telecoms Field Engineer Dorset, Hampshire, Somerset, Wiltshire (Field-Based) £DOE + Car Allowance 23 days holiday + bank holidays (rising to 25 after 2 years) Looking for a role where no two days are the same? We're on the hunt for a hands-on IT & Telecoms Field Engineer who enjoys variety, problem-solving, and taking ownership of projects from start to finish. What you'll be doing Installing and configuring IT & Telecoms solutions for business customers Onboarding new clients to managed services Providing a mix of remote and on-site support Planning and running installation projects (from survey to sign-off) Advising on solutions and making recommendations Keeping tickets and projects updated in our CRM What we'd love you to bring Solid knowledge of routers, switches & firewalls Experience with IT hardware, cloud, Azure & virtual environments Wi-Fi installation/configuration (Ruckus or Ubiquiti/Unifi is a plus) Cloud telephony design & implementation Good understanding of SIP, broadband & LAN infrastructure A confident, customer-focused approach Full UK driving licence Bonus points if you have Microsoft, CCNA or FortiGate certifications Experience with VMWare / Hyper-V Firewall experience (FortiGate ideal) VOIP & project management know-how Why you'll enjoy this role A mix of hands-on support and full project ownership Competitive salary + car allowance Growing business with long-standing clients Supportive team that values your input and ideas Extra holiday after 2 years' service If you like the idea of working across IT, telecoms, networking and cloud - with the freedom to really own your projects - we'd love to hear from you. Apply today!
02/10/2025
Full time
IT & Telecoms Field Engineer Dorset, Hampshire, Somerset, Wiltshire (Field-Based) £DOE + Car Allowance 23 days holiday + bank holidays (rising to 25 after 2 years) Looking for a role where no two days are the same? We're on the hunt for a hands-on IT & Telecoms Field Engineer who enjoys variety, problem-solving, and taking ownership of projects from start to finish. What you'll be doing Installing and configuring IT & Telecoms solutions for business customers Onboarding new clients to managed services Providing a mix of remote and on-site support Planning and running installation projects (from survey to sign-off) Advising on solutions and making recommendations Keeping tickets and projects updated in our CRM What we'd love you to bring Solid knowledge of routers, switches & firewalls Experience with IT hardware, cloud, Azure & virtual environments Wi-Fi installation/configuration (Ruckus or Ubiquiti/Unifi is a plus) Cloud telephony design & implementation Good understanding of SIP, broadband & LAN infrastructure A confident, customer-focused approach Full UK driving licence Bonus points if you have Microsoft, CCNA or FortiGate certifications Experience with VMWare / Hyper-V Firewall experience (FortiGate ideal) VOIP & project management know-how Why you'll enjoy this role A mix of hands-on support and full project ownership Competitive salary + car allowance Growing business with long-standing clients Supportive team that values your input and ideas Extra holiday after 2 years' service If you like the idea of working across IT, telecoms, networking and cloud - with the freedom to really own your projects - we'd love to hear from you. Apply today!
To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina Ref: 23126 Job Title: Mandarin speaking Solution Manager (System) The Skills You'll Need: Fluent Mandarin and English, with UK experience in System Engineering / IT Infrastructure, able to do frequent client visits when required Your New Salary: Highly competitive, depending on experience Job status: Permanent, hybrid working with 2 days WFH (subject to approval) Location: Central London Solution Manager - Summary: Work as part of the Operations Support team to provide technical solutions for the company s products and services, including Telecom and DICT services, to enterprise and carrier customers. This role involves all stages of the pre-sales lifecycle, including attending technical meetings, gathering customer requirements, and proposing suitable solutions in a timely manner. The position also provides technical support during the implementation phase, including provisioning, deployment, migration, and coordination with vendors where necessary, as well as ongoing support for after-sales services when required. The main responsibility of this position is to design and deliver DICT and Telecom infrastructure projects, with a strong focus on Private/Public Cloud Environments, Virtualization platforms, Windows technologies, Linux systems, and storage solutions. The role holder will be accountable for delivering end-to-end IT infrastructure solutions, supporting both pre-sales and post-sales activities such as solution architecture, implementation, testing, and maintenance. As part of the team, the ideal candidate will work closely with customers and internal stakeholders to design, develop, and manage solutions that meet complex technical requirements and ensure successful project delivery. Solution Manager - What You'll be Doing: Understand the technical requirements of the customer, reading between the lines to build a solution that outperforms the competitor's offering. Apply technical knowledge to analyse, investigate and resolve assigned project challenges. Preparing projects require documentation and reports to a high standard for all phases of the project. Participate in system level design reviews, and program management reviews to assess design maturity, requirements compliance and to provide informed technical recommendations to the customer. Solution Manager - The Skills You'll Need to Succeed: Fluent in spoken and written Mandarin and English. Bachelor's degree or above in Telecommunication/Computing Engineering related subjects. Relevant certification for the requested technology - VCP, HCIE-Storage, CCNA, Microsoft Certified, A+, Linux+. Extensive experience supporting the sales of enterprise storage, systems or solutions. Senior level of work experience in technical implementation engineering, specific to system and virtualization technologies. Hands-on experiences in DICT products & solutions: Public/Private Cloud, Microsoft Server, SAN/NAS architecture, virtualization technologies. Problem solving - ability to use skillset to solve challenges / issues. Commercial awareness - ability to compare solutions to find best fit from technical and commercial perspective. Commitment to personal development pushes to improve skillset/stay up to date in their field. Good communication skills, work well with customers and colleagues. Able to do frequent client visits when required Candidates with less experience will be considered for a junior position. Please view all our Team China jobs at people-first-recruitment Please follow us on Linkedin: people-first-team-china We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.
02/10/2025
Full time
To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina Ref: 23126 Job Title: Mandarin speaking Solution Manager (System) The Skills You'll Need: Fluent Mandarin and English, with UK experience in System Engineering / IT Infrastructure, able to do frequent client visits when required Your New Salary: Highly competitive, depending on experience Job status: Permanent, hybrid working with 2 days WFH (subject to approval) Location: Central London Solution Manager - Summary: Work as part of the Operations Support team to provide technical solutions for the company s products and services, including Telecom and DICT services, to enterprise and carrier customers. This role involves all stages of the pre-sales lifecycle, including attending technical meetings, gathering customer requirements, and proposing suitable solutions in a timely manner. The position also provides technical support during the implementation phase, including provisioning, deployment, migration, and coordination with vendors where necessary, as well as ongoing support for after-sales services when required. The main responsibility of this position is to design and deliver DICT and Telecom infrastructure projects, with a strong focus on Private/Public Cloud Environments, Virtualization platforms, Windows technologies, Linux systems, and storage solutions. The role holder will be accountable for delivering end-to-end IT infrastructure solutions, supporting both pre-sales and post-sales activities such as solution architecture, implementation, testing, and maintenance. As part of the team, the ideal candidate will work closely with customers and internal stakeholders to design, develop, and manage solutions that meet complex technical requirements and ensure successful project delivery. Solution Manager - What You'll be Doing: Understand the technical requirements of the customer, reading between the lines to build a solution that outperforms the competitor's offering. Apply technical knowledge to analyse, investigate and resolve assigned project challenges. Preparing projects require documentation and reports to a high standard for all phases of the project. Participate in system level design reviews, and program management reviews to assess design maturity, requirements compliance and to provide informed technical recommendations to the customer. Solution Manager - The Skills You'll Need to Succeed: Fluent in spoken and written Mandarin and English. Bachelor's degree or above in Telecommunication/Computing Engineering related subjects. Relevant certification for the requested technology - VCP, HCIE-Storage, CCNA, Microsoft Certified, A+, Linux+. Extensive experience supporting the sales of enterprise storage, systems or solutions. Senior level of work experience in technical implementation engineering, specific to system and virtualization technologies. Hands-on experiences in DICT products & solutions: Public/Private Cloud, Microsoft Server, SAN/NAS architecture, virtualization technologies. Problem solving - ability to use skillset to solve challenges / issues. Commercial awareness - ability to compare solutions to find best fit from technical and commercial perspective. Commitment to personal development pushes to improve skillset/stay up to date in their field. Good communication skills, work well with customers and colleagues. Able to do frequent client visits when required Candidates with less experience will be considered for a junior position. Please view all our Team China jobs at people-first-recruitment Please follow us on Linkedin: people-first-team-china We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.
Senior Specialist - Cyber Security Operations Location: Witham, Essex (full-time, office based) Are you ready to put on the superhero cape of IT? This role is all about keeping digital baddies at bay, strengthening defences, and making sure security operations run like clockwork in a global business. What's in it for you? 30+ days off each year (including your birthday) A flexible benefits pot worth up to 20% of your salary Genuine career growth opportunities - not just lip service Performance bonus, pensions, medical cover and more Charity days, matching donations and "Pay It Forward" initiatives What you'll be doing You'll join a collaborative Cyber Security Operations team and get involved with: Handling Tier II-IV incidents and troubleshooting Change and configuration management Policy optimisation and risk reduction Patch, OS and capacity management Event monitoring and vulnerability management Security incident response and project support What we're looking for 5+ years in network security within large-scale operations Experience with technologies such as Cisco ASA, FirePower, Palo Alto, Zscaler, BlueCoat, F5 ASM and FireEye Strong skills in analysing network traffic using tools like Wireshark, tcpdump and Fiddler Confident in Unix/Linux CLI Excellent troubleshooting, communication and collaboration skills Bonus points if you bring Certifications such as BlueCoat BCCPA/BCCPP, Palo Alto PCNSE, Cisco CCNA/CCNP Security, or SANS/GIAC Experience with AWS and/or Azure environments F5 ASM, FireEye HX & NX expertise Why this role stands out You'll be joining a truly global company where security operations are valued at the core of the business. Expect a vibrant, inclusive culture, supportive leadership, and the scale to grow your career while making a real impact. How to apply If your happy place is packet captures, firewalls and risk reduction, and you're ready to take on a global challenge right here in Witham, we'd love to hear from you. Apply now and let's see if this could be your next adventure.
01/10/2025
Full time
Senior Specialist - Cyber Security Operations Location: Witham, Essex (full-time, office based) Are you ready to put on the superhero cape of IT? This role is all about keeping digital baddies at bay, strengthening defences, and making sure security operations run like clockwork in a global business. What's in it for you? 30+ days off each year (including your birthday) A flexible benefits pot worth up to 20% of your salary Genuine career growth opportunities - not just lip service Performance bonus, pensions, medical cover and more Charity days, matching donations and "Pay It Forward" initiatives What you'll be doing You'll join a collaborative Cyber Security Operations team and get involved with: Handling Tier II-IV incidents and troubleshooting Change and configuration management Policy optimisation and risk reduction Patch, OS and capacity management Event monitoring and vulnerability management Security incident response and project support What we're looking for 5+ years in network security within large-scale operations Experience with technologies such as Cisco ASA, FirePower, Palo Alto, Zscaler, BlueCoat, F5 ASM and FireEye Strong skills in analysing network traffic using tools like Wireshark, tcpdump and Fiddler Confident in Unix/Linux CLI Excellent troubleshooting, communication and collaboration skills Bonus points if you bring Certifications such as BlueCoat BCCPA/BCCPP, Palo Alto PCNSE, Cisco CCNA/CCNP Security, or SANS/GIAC Experience with AWS and/or Azure environments F5 ASM, FireEye HX & NX expertise Why this role stands out You'll be joining a truly global company where security operations are valued at the core of the business. Expect a vibrant, inclusive culture, supportive leadership, and the scale to grow your career while making a real impact. How to apply If your happy place is packet captures, firewalls and risk reduction, and you're ready to take on a global challenge right here in Witham, we'd love to hear from you. Apply now and let's see if this could be your next adventure.
Hyper-V Systems Engineer - £45,000 - £55,000 FULLY ONSITE - TAMWORTH nr Birmingham MUST have Intune, Microsoft Defender, Veeam, and Hyper-V experience Hyper-V Systems Engineer - £45,000 - £55,000 ONSITE - TAMWORTH nr Birmingham Job Description: My client is a long-established, highly-successful retail/manufacturing company that is growing through both acquisition and organically, and they offer really interesting, challenging work as well as career progression. Fully onsite position in Tamworth at my client's HQ, paying up to £55k and you MUST have in-depth experience of things like Intune, Microsoft Defender, Veeam, and Hyper-V - ALL of which are vital to this position.We seek a skilled Hyper-V Systems Engineer with significant experience in virtualisation. Microsoft Windows Server, Active Directory, MS Azure, Exchange Online/O365 configuration & troubleshooting. Having working experience with Dell/EMC SANs, SonicWall and networks monitoring and configuration. In this role, you will be responsible for the network's day-to-day administration, support, and troubleshooting in a dynamic, high-volume environment with multiple configurations. You must have experience planning and installing new software or upgrades and resolving problems remotely and on-site. Your expertise in cloud-based solutions and virtualisation technologies will be critical in this role, as will your ability to work with complex solutions and coordinate activities with other technical personnel as appropriate. Key Responsibilities: Configure and manage MS Windows domain and Hyper-V virtualization environments. Develop and maintain Standard Operating Procedures for Windows virtualisation environment, Active Directory, and Windows Server administration. Diagnose and troubleshoot problems with virtualisation environment, including Microsoft and Linux operating systems. Evaluate products and upgrades for appropriateness, oversee and implement system upgrade strategies. Maintain Dell server environment across multiple locations. Provide 3rd Level support to Helpdesk engineers. Lead design, implementation, and maintenance of complex solutions, coordinating activities with other technical personnel as appropriate. Knowledge and Skills Required: Intune, Microsoft Defender, Veeam, and Hyper-V - ALL of which are vital to this position Significant experience in designing, implementing, and managing MS Windows and Hyper-V environments, including Dell EMC SAN MCSE certification / CCNA certification / Security certification an advantage IT Security Protocols Mastery, expert in deploying IT security protocols, managing cybersecurity measures, and ensuring robust network defence strategies. Security Compliance Acumen, proficient in IT security compliance, with a strong grasp of risk management and adherence to global cybersecurity regulations. Effective project management experience. Knowledge and working experience with Active Directory. DR/BCP experience Expertise in network data centre environments. Excellent PowerShell scripting and automation skills to automate repetitive tasks and build small to medium-complexity automated solutions. Database Administration skills (MS SQL, MySQL) Strong organisational, troubleshooting, decision-making, and analytical skills. Ability to work with limited supervision, self-starter, and strong time management skills. Ability to adapt to handle competing work demands and work flexible hours. Excellent verbal and written communication skills and ability to communicate technical issues to non-technical audiences. Some travel for installation or upgrades will be required. IND123
01/10/2025
Full time
Hyper-V Systems Engineer - £45,000 - £55,000 FULLY ONSITE - TAMWORTH nr Birmingham MUST have Intune, Microsoft Defender, Veeam, and Hyper-V experience Hyper-V Systems Engineer - £45,000 - £55,000 ONSITE - TAMWORTH nr Birmingham Job Description: My client is a long-established, highly-successful retail/manufacturing company that is growing through both acquisition and organically, and they offer really interesting, challenging work as well as career progression. Fully onsite position in Tamworth at my client's HQ, paying up to £55k and you MUST have in-depth experience of things like Intune, Microsoft Defender, Veeam, and Hyper-V - ALL of which are vital to this position.We seek a skilled Hyper-V Systems Engineer with significant experience in virtualisation. Microsoft Windows Server, Active Directory, MS Azure, Exchange Online/O365 configuration & troubleshooting. Having working experience with Dell/EMC SANs, SonicWall and networks monitoring and configuration. In this role, you will be responsible for the network's day-to-day administration, support, and troubleshooting in a dynamic, high-volume environment with multiple configurations. You must have experience planning and installing new software or upgrades and resolving problems remotely and on-site. Your expertise in cloud-based solutions and virtualisation technologies will be critical in this role, as will your ability to work with complex solutions and coordinate activities with other technical personnel as appropriate. Key Responsibilities: Configure and manage MS Windows domain and Hyper-V virtualization environments. Develop and maintain Standard Operating Procedures for Windows virtualisation environment, Active Directory, and Windows Server administration. Diagnose and troubleshoot problems with virtualisation environment, including Microsoft and Linux operating systems. Evaluate products and upgrades for appropriateness, oversee and implement system upgrade strategies. Maintain Dell server environment across multiple locations. Provide 3rd Level support to Helpdesk engineers. Lead design, implementation, and maintenance of complex solutions, coordinating activities with other technical personnel as appropriate. Knowledge and Skills Required: Intune, Microsoft Defender, Veeam, and Hyper-V - ALL of which are vital to this position Significant experience in designing, implementing, and managing MS Windows and Hyper-V environments, including Dell EMC SAN MCSE certification / CCNA certification / Security certification an advantage IT Security Protocols Mastery, expert in deploying IT security protocols, managing cybersecurity measures, and ensuring robust network defence strategies. Security Compliance Acumen, proficient in IT security compliance, with a strong grasp of risk management and adherence to global cybersecurity regulations. Effective project management experience. Knowledge and working experience with Active Directory. DR/BCP experience Expertise in network data centre environments. Excellent PowerShell scripting and automation skills to automate repetitive tasks and build small to medium-complexity automated solutions. Database Administration skills (MS SQL, MySQL) Strong organisational, troubleshooting, decision-making, and analytical skills. Ability to work with limited supervision, self-starter, and strong time management skills. Ability to adapt to handle competing work demands and work flexible hours. Excellent verbal and written communication skills and ability to communicate technical issues to non-technical audiences. Some travel for installation or upgrades will be required. IND123
2nd Line Support Engineer Bechtle are Europe's leading IT solution as service provider. As a 2nd line support engineer, you will be responsible for working as part of a larger team of engineers to provide solutions, support and services to our customers. Job Role Responsibilities Provide 2nd line technical support for all customers Ensure customer incidents are resolved as quickly as possible (on and off-site) Take responsibility and exceed department Service Level Agreements Work closely with 1st and 2nd line technical support and other field engineers to ensure a high level of communications is maintained Provide technical guidance to the helpdesk team and field engineers Create and maintain strong relationships with other business units Ensure that customer and office solutions equipment/goods are installed to appropriate standards and industry best practice Provide occasional support of managed services operations, including involvement of weekend tasks Provide assistance to service team for technical design, implementation and support of customer incidents and projects Undertake customer audits and create appropriate documentation Create and maintain suitable customer infrastructure / service documentation Assist with the planning of internal and customer project work Accountable for the change control process and the upkeep of digital records Ensure that each service incident or installation is tested as per the client's sign off process and that this information is stored correctly Assist in the training and development of service helpdesk staff and field engineers Work under own initiatives as part of the service team to ensure high quality support to clients Undertake tasks identified by service helpdesk, service team leader or technical manager Undertake any other duties as required, which are deemed necessary to satisfy the needs of the Bechtle Ensure incident information is recorded accurately and in a timely manner Ensure jobsheets are accurate and completed daily Keep appraised of new and emerging technologies Seek and highlight additional opportunities whilst reviewing customers infrastructures Suggest improvements for the on-going development of the service department Job Requirements Excellent customer communication skills Can work on own intuitive. Good written skills on job reporting and documentation. What we offer Hybrid Working (3 days in / up to 2 days remote if required, after probation which is 3 months) Salary £30,000 - £35,000 Depending on experience Location - close to the centre of Northampton with a modern, up to date living space Culture - Social events, Supportive, Fun, Hard working o Perks - Incentives (holidays, vouchers, lunches, spot prizes) Top of the range technology in office and for home working (laptops, screens, latest iPhone, etc) Subsidised health care/medical benefits Annual Leave - 25-30 days plus B.H's + optional 2 weeks unpaid. Increases with time spent o Progression Plan - training & mentor programme. Experience Minimum 2 years' experience in a role of supporting servers, networks, printers, PC's and applications. Proven experience of enterprise / mainstream technologies and applications primarily focused on Microsoft front/backend products as well as anti-virus and backup platforms and operations. Experience with other enterprise / mainstream technologies and applications such as Citrix, VMware and Cisco are desirable. Relevant experience of managing, maintaining, and supporting peripheral equipment including routers, switches, hubs, UPS's, printers etc o Industry recognised accreditations such as MCP, MCSA, MCSE, CCA, CCNA are highly desirable. Reports to: Service Desk Team Leader
01/10/2025
Full time
2nd Line Support Engineer Bechtle are Europe's leading IT solution as service provider. As a 2nd line support engineer, you will be responsible for working as part of a larger team of engineers to provide solutions, support and services to our customers. Job Role Responsibilities Provide 2nd line technical support for all customers Ensure customer incidents are resolved as quickly as possible (on and off-site) Take responsibility and exceed department Service Level Agreements Work closely with 1st and 2nd line technical support and other field engineers to ensure a high level of communications is maintained Provide technical guidance to the helpdesk team and field engineers Create and maintain strong relationships with other business units Ensure that customer and office solutions equipment/goods are installed to appropriate standards and industry best practice Provide occasional support of managed services operations, including involvement of weekend tasks Provide assistance to service team for technical design, implementation and support of customer incidents and projects Undertake customer audits and create appropriate documentation Create and maintain suitable customer infrastructure / service documentation Assist with the planning of internal and customer project work Accountable for the change control process and the upkeep of digital records Ensure that each service incident or installation is tested as per the client's sign off process and that this information is stored correctly Assist in the training and development of service helpdesk staff and field engineers Work under own initiatives as part of the service team to ensure high quality support to clients Undertake tasks identified by service helpdesk, service team leader or technical manager Undertake any other duties as required, which are deemed necessary to satisfy the needs of the Bechtle Ensure incident information is recorded accurately and in a timely manner Ensure jobsheets are accurate and completed daily Keep appraised of new and emerging technologies Seek and highlight additional opportunities whilst reviewing customers infrastructures Suggest improvements for the on-going development of the service department Job Requirements Excellent customer communication skills Can work on own intuitive. Good written skills on job reporting and documentation. What we offer Hybrid Working (3 days in / up to 2 days remote if required, after probation which is 3 months) Salary £30,000 - £35,000 Depending on experience Location - close to the centre of Northampton with a modern, up to date living space Culture - Social events, Supportive, Fun, Hard working o Perks - Incentives (holidays, vouchers, lunches, spot prizes) Top of the range technology in office and for home working (laptops, screens, latest iPhone, etc) Subsidised health care/medical benefits Annual Leave - 25-30 days plus B.H's + optional 2 weeks unpaid. Increases with time spent o Progression Plan - training & mentor programme. Experience Minimum 2 years' experience in a role of supporting servers, networks, printers, PC's and applications. Proven experience of enterprise / mainstream technologies and applications primarily focused on Microsoft front/backend products as well as anti-virus and backup platforms and operations. Experience with other enterprise / mainstream technologies and applications such as Citrix, VMware and Cisco are desirable. Relevant experience of managing, maintaining, and supporting peripheral equipment including routers, switches, hubs, UPS's, printers etc o Industry recognised accreditations such as MCP, MCSA, MCSE, CCA, CCNA are highly desirable. Reports to: Service Desk Team Leader
IT Technical Analyst Derbyshire c 45,000 Are you an experienced IT professional looking for a hands-on role where you can make a real impact? Our client, a well-established organisation is seeking a proactive IT Technical Analyst to take ownership of their IT infrastructure, service delivery, and projects. This is a varied and dynamic role where you ll be instrumental in ensuring operational excellence, driving continuous improvement, and enhancing IT performance across the business. The Role As IT Technical Analyst, you will: Oversee the day-to-day delivery of IT services, ensuring availability, security, and minimal disruption. Lead IT operations in line with ITIL best practices, including incident, problem, change, and asset management. Develop and implement IT operations strategies that support wider business objectives. Manage IT infrastructure, including Windows Server, SQL, virtualisation platforms, networking, and cloud services. Maintain compliance with industry standards, regulatory requirements, and robust data security policies. Establish effective monitoring, reporting, and KPI tracking to identify and implement service improvements. Lead IT projects such as system upgrades, infrastructure enhancements, and service optimisation initiatives. Manage relationships with external vendors and IT service providers. Key Requirements 5+ years experience in IT operations. Strong expertise in Windows Server, SQL, Virtualisation, and Cisco Networking (certifications preferred). Experience with Microsoft 365 administration and ERP systems (Syspro ERP desirable). Solid knowledge of ITIL frameworks, IT Service Management, and Cloud Technologies. Proven experience managing external vendors and IT contracts. A proactive, problem-solving approach with excellent team-building skills. Desirable Qualifications ITIL certification. Cisco Networking (e.g. CCNA). Microsoft certifications. What s on Offer? Salary: Up to £45,000 Career progression opportunities within a growing, established company. Great benefits A hands-on role with real responsibility, where you ll directly influence IT operations and business success. If you are a driven and experienced IT Operations Engineer ready for your next challenge, we d love to hear from you. Tilt Recruitment are specialists in IT Recruitment. We work hard to find our candidates their perfect roles within fantastic organisations across the UK. If this role isn t right for you, please still get in touch with us as we may have other roles which may suit you better. We also offer up to £500 for every successful referral, if you know someone who matches this skill set please let us know. Follow us on LinkedIn, Twitter and Facebook. Tilt Recruitment is acting as an Employment Agency in relation to this vacancy.
01/10/2025
Full time
IT Technical Analyst Derbyshire c 45,000 Are you an experienced IT professional looking for a hands-on role where you can make a real impact? Our client, a well-established organisation is seeking a proactive IT Technical Analyst to take ownership of their IT infrastructure, service delivery, and projects. This is a varied and dynamic role where you ll be instrumental in ensuring operational excellence, driving continuous improvement, and enhancing IT performance across the business. The Role As IT Technical Analyst, you will: Oversee the day-to-day delivery of IT services, ensuring availability, security, and minimal disruption. Lead IT operations in line with ITIL best practices, including incident, problem, change, and asset management. Develop and implement IT operations strategies that support wider business objectives. Manage IT infrastructure, including Windows Server, SQL, virtualisation platforms, networking, and cloud services. Maintain compliance with industry standards, regulatory requirements, and robust data security policies. Establish effective monitoring, reporting, and KPI tracking to identify and implement service improvements. Lead IT projects such as system upgrades, infrastructure enhancements, and service optimisation initiatives. Manage relationships with external vendors and IT service providers. Key Requirements 5+ years experience in IT operations. Strong expertise in Windows Server, SQL, Virtualisation, and Cisco Networking (certifications preferred). Experience with Microsoft 365 administration and ERP systems (Syspro ERP desirable). Solid knowledge of ITIL frameworks, IT Service Management, and Cloud Technologies. Proven experience managing external vendors and IT contracts. A proactive, problem-solving approach with excellent team-building skills. Desirable Qualifications ITIL certification. Cisco Networking (e.g. CCNA). Microsoft certifications. What s on Offer? Salary: Up to £45,000 Career progression opportunities within a growing, established company. Great benefits A hands-on role with real responsibility, where you ll directly influence IT operations and business success. If you are a driven and experienced IT Operations Engineer ready for your next challenge, we d love to hear from you. Tilt Recruitment are specialists in IT Recruitment. We work hard to find our candidates their perfect roles within fantastic organisations across the UK. If this role isn t right for you, please still get in touch with us as we may have other roles which may suit you better. We also offer up to £500 for every successful referral, if you know someone who matches this skill set please let us know. Follow us on LinkedIn, Twitter and Facebook. Tilt Recruitment is acting as an Employment Agency in relation to this vacancy.
LA International Computer Consultants Ltd
Droitwich, Worcestershire
We are seeking a NOC Team Lead for our client based in Droitwich, Worcestershire. The NOC Team Lead will oversee our Network Operations Centre, ensuring the highest levels of service availability and performance across our nationwide FTTP and Fixed Wireless Access (FWA) networks. The role will manage a mixed team of in-country and offshore engineers, driving operational excellence, continuous improvement and incident resolution for more than 650 live network locations. The NOC Team Lead will report into the Head of Networks. This is a contract role initially for 3 months with good possibility of extension. The rate is £350-375 per day outside IR35. Please note that this role is 4 days per week on client's site and 1 day remote. Required skills and experience: * Broadband with FTTH, FTTX, Fixed wireless access, Routing, Switching, CCNP & Above certifications. * Proven experience in a NOC, Service Operations, or similar network management environment. * Strong technical knowledge of IP Networking, FTTP, and fixed wireless access networks. * Demonstrated leadership and people management skills, ideally with experience leading distributed or offshore teams. * Excellent problem-solving, communication and stakeholder management abilities. * Strong organisational skills and attention to detail. * Experience with monitoring platforms, ticketing systems and incident management tools. Certificates/Qualifications: * Essential - experience working within an ISP or carrier environment NOC * Desirable: CCNA or equivalent vendor certification. Responsibilities: Team Leadership & Management * Lead, coach and develop a team of 3 in-country and 4 offshore NOC engineers * Set clear objectives, performance metrics and ensure regular feedback and reviews. * Ensure seamless collaboration between in-country and offshore teams, maintaining consistent process and standards. Incident & Problem Management * Oversee 24/7 incident detection, response and resolution across FTTP and FWA services. * Act as an escalation point for high-priority incidents, ensuring timely and effective communication with stakeholders. * Drive root cause analysis and implement corrective and preventive actions. Operational Excellence * Maintain NOC procedures, playbooks and SLAs and ensure adherence to them. * Identify opportunities to automate, streamline and improve monitoring and fault management processes. * Monitor team workload and ensure efficient resource allocation. Stakeholder Communication * Provide clear and concise updates to internal stakeholders during incidents and planned works. * Collaborate with engineering, field, and project teams to support network change and maintenance activities. * Produce regular reporting on incident trends, team performance, and network health. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
01/10/2025
Contractor
We are seeking a NOC Team Lead for our client based in Droitwich, Worcestershire. The NOC Team Lead will oversee our Network Operations Centre, ensuring the highest levels of service availability and performance across our nationwide FTTP and Fixed Wireless Access (FWA) networks. The role will manage a mixed team of in-country and offshore engineers, driving operational excellence, continuous improvement and incident resolution for more than 650 live network locations. The NOC Team Lead will report into the Head of Networks. This is a contract role initially for 3 months with good possibility of extension. The rate is £350-375 per day outside IR35. Please note that this role is 4 days per week on client's site and 1 day remote. Required skills and experience: * Broadband with FTTH, FTTX, Fixed wireless access, Routing, Switching, CCNP & Above certifications. * Proven experience in a NOC, Service Operations, or similar network management environment. * Strong technical knowledge of IP Networking, FTTP, and fixed wireless access networks. * Demonstrated leadership and people management skills, ideally with experience leading distributed or offshore teams. * Excellent problem-solving, communication and stakeholder management abilities. * Strong organisational skills and attention to detail. * Experience with monitoring platforms, ticketing systems and incident management tools. Certificates/Qualifications: * Essential - experience working within an ISP or carrier environment NOC * Desirable: CCNA or equivalent vendor certification. Responsibilities: Team Leadership & Management * Lead, coach and develop a team of 3 in-country and 4 offshore NOC engineers * Set clear objectives, performance metrics and ensure regular feedback and reviews. * Ensure seamless collaboration between in-country and offshore teams, maintaining consistent process and standards. Incident & Problem Management * Oversee 24/7 incident detection, response and resolution across FTTP and FWA services. * Act as an escalation point for high-priority incidents, ensuring timely and effective communication with stakeholders. * Drive root cause analysis and implement corrective and preventive actions. Operational Excellence * Maintain NOC procedures, playbooks and SLAs and ensure adherence to them. * Identify opportunities to automate, streamline and improve monitoring and fault management processes. * Monitor team workload and ensure efficient resource allocation. Stakeholder Communication * Provide clear and concise updates to internal stakeholders during incidents and planned works. * Collaborate with engineering, field, and project teams to support network change and maintenance activities. * Produce regular reporting on incident trends, team performance, and network health. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Network Support Engineer London | Hybrid (2 days onsite) | Competitive salary We're working with one of the leading global media network providers. Their high-performance infrastructure underpins collaboration for major film studios and production houses worldwide. They're now looking for a Network Support Engineer to join their London team and deliver first-class technical support across both networking and bespoke media platforms. The Responsibilities of the Network Support Engineer Provide hands-on support across customer networks, Switches, Routers, and Firewalls. Diagnose and resolve complex connectivity and platform issues, driving root-cause fixes. Install, configure, and maintain equipment both in the core network and at customer sites. Take full ownership of support cases, escalating only with full context. Work closely with engineering and operations on escalations and provisioning projects. Contribute to knowledge base, documentation, and peer reviews. Join the on-call rota (1 week in 8), delivering out-of-hours remote support. Key Requirements of the Network Support Engineer 2 years' experience in a technical support, NOC, or network engineering role. Strong networking fundamentals (TCP/IP, VLANs, routing protocols, MPLS). Experience with Switches, Routers, and Firewalls from vendors such as Fortinet, Arista, Palo Alto, Cisco, Juniper, or Checkpoint. Exposure to Firewall configuration and VPN setup. Basic Linux/Unix administration; Scripting (Python) desirable. Relevant technical degree or certifications (CCNA, CompTIA Network+). Enthusiastic, curious, and adaptable. This is a great opportunity for a Network Support Engineer to step into a customer-facing role supporting some of the biggest names in film and media, with exposure to a wide variety of network and security technologies. Apply now to speak with VIQU IT in confidence. Or contact Belle Hegarty via the VIQU IT website Know someone great? Refer them and receive up to £1,000 if successful (terms apply).
01/10/2025
Full time
Network Support Engineer London | Hybrid (2 days onsite) | Competitive salary We're working with one of the leading global media network providers. Their high-performance infrastructure underpins collaboration for major film studios and production houses worldwide. They're now looking for a Network Support Engineer to join their London team and deliver first-class technical support across both networking and bespoke media platforms. The Responsibilities of the Network Support Engineer Provide hands-on support across customer networks, Switches, Routers, and Firewalls. Diagnose and resolve complex connectivity and platform issues, driving root-cause fixes. Install, configure, and maintain equipment both in the core network and at customer sites. Take full ownership of support cases, escalating only with full context. Work closely with engineering and operations on escalations and provisioning projects. Contribute to knowledge base, documentation, and peer reviews. Join the on-call rota (1 week in 8), delivering out-of-hours remote support. Key Requirements of the Network Support Engineer 2 years' experience in a technical support, NOC, or network engineering role. Strong networking fundamentals (TCP/IP, VLANs, routing protocols, MPLS). Experience with Switches, Routers, and Firewalls from vendors such as Fortinet, Arista, Palo Alto, Cisco, Juniper, or Checkpoint. Exposure to Firewall configuration and VPN setup. Basic Linux/Unix administration; Scripting (Python) desirable. Relevant technical degree or certifications (CCNA, CompTIA Network+). Enthusiastic, curious, and adaptable. This is a great opportunity for a Network Support Engineer to step into a customer-facing role supporting some of the biggest names in film and media, with exposure to a wide variety of network and security technologies. Apply now to speak with VIQU IT in confidence. Or contact Belle Hegarty via the VIQU IT website Know someone great? Refer them and receive up to £1,000 if successful (terms apply).
Overview We are looking for an experienced Infrastructure Engineer to design, implement, and support enterprise-scale infrastructure. You'll work across networking, systems, and storage in highly available and security-conscious environments, ensuring performance, resilience, and compliance. Key Responsibilities Manage and support enterprise networking (IP, Firewalls, Routers, Switches, load balancers). Administer Windows, Linux, and Unix systems across data centres and virtualised environments. Configure and maintain network storage, Client Server architectures, and application protocols . Automate infrastructure tasks with PowerShell, Bash, or Python . Troubleshoot complex infrastructure issues, driving root-cause resolution. Collaborate with security teams to ensure compliance and best practices. Requirements Proven infrastructure engineering experience in large enterprise environments. Strong knowledge of networking, systems, storage, and virtualisation. Scripting skills (PowerShell, Bash, Python). Experience working in security-sensitive environments (finance, government, energy, etc.). Certifications (CCNA/CCNP, VMware, Microsoft, Linux, ITIL) desirable. Cloud and automation exposure is a plus.
04/09/2025
Overview We are looking for an experienced Infrastructure Engineer to design, implement, and support enterprise-scale infrastructure. You'll work across networking, systems, and storage in highly available and security-conscious environments, ensuring performance, resilience, and compliance. Key Responsibilities Manage and support enterprise networking (IP, Firewalls, Routers, Switches, load balancers). Administer Windows, Linux, and Unix systems across data centres and virtualised environments. Configure and maintain network storage, Client Server architectures, and application protocols . Automate infrastructure tasks with PowerShell, Bash, or Python . Troubleshoot complex infrastructure issues, driving root-cause resolution. Collaborate with security teams to ensure compliance and best practices. Requirements Proven infrastructure engineering experience in large enterprise environments. Strong knowledge of networking, systems, storage, and virtualisation. Scripting skills (PowerShell, Bash, Python). Experience working in security-sensitive environments (finance, government, energy, etc.). Certifications (CCNA/CCNP, VMware, Microsoft, Linux, ITIL) desirable. Cloud and automation exposure is a plus.
IT Core Infrastructure 3rd Line Engineer/Hybrid Network Support Administrator Location: Watford, Hertfordshire Salary: £38,500pa to £41,500pa + Extensive Benefits & Personal Development & Training Requirements: DBS Check | Full UK Driving License The Technical Landscape Includes: - Intune/Autopilot/Hybrid Network Support, Windows 10 and 11, SCCM and/or MS Endpoint, Intune, MS Active Directory, Azure AD, Desktop Software Support, MS Suite of Applications, Apple MAC, iPhones, iPad's, Android, On-Premises and Remote Devices, Tablets, Laptops, Handheld Devices, PowerShell, ITSM, ITIL, IT Service Desk Software - Heat, Remedy or ServiceNow etc. Technical skills Required: - Intune/Autopilot/Hybrid Network Support/Cisco Networking, Firewalls, Wi-Fi, Windows Servers, Active Directory, Virtualisation, Microsoft 365, Azure, Intune, Windows 10/11, IP Telephony, Power Shell, SCCM/Endpoint and Intune. Cisco Networking: - (ideally CCNA Level proven in use), Windows Server Genealogy with Microsoft Azure, Azure AD, Intune and Wins 10/11, SCCM/Endpoint. Cisco and Hybrid Network Support: - Will make up around 30-40% of this role and while it's not a pure Network Administrator post, and as the successful candidate, you will have access to the clients Core Infrastructure. About the Organisation: - Join a respected and forward-thinking organisation dedicated to delivering high-quality technical and professional education. With a mission to empower individuals through skills development, training, and qualifications, this institution plays a vital role in improving career prospects and life opportunities. About the Opportunity: - The client is currently seeking an IT Core Infrastructure 3rd Line Engineer/Hybrid Network Support Administrator to provide expert-level technical support across multiple sites. About the Role - On a daily basis, you will work with infrastructure, applications support and deskside support colleagues to provide infrastructure support for all group core and non-core IT systems, including user management, system upgrades, patching, releases, and fault resolution. About the Role Requirements: - You will need to build and manage Windows Servers, Configure Cisco Switches and Routers, set and monitor backup routines, configure Firewalls, and provide 3rd Line Support, Automation of daily tasks where necessary and resolve complex issues. About the Technical Skills Required: Cisco networking, Firewalls, Windows Server, AD, Virtualisation, Microsoft 365 as well as Azure, Intune, IP Telephony, PowerShell, SCCM and Intune. About You - The ideal candidate will hold Cisco CCNA and Windows Server Hybrid Administrator Associate or equivalent certifications and have experience working in an enterprise environment as an Infrastructure Engineer or similar role. This is a hands-on role where you'll be instrumental in maintaining and enhancing IT services that support a wide range of educational programs-from further and higher education to apprenticeships and community learning. This is a full-time, permanent position, working 37 hours per week in Watford. Call John McManus at Experis IT to apply or learn more.
04/09/2025
Full time
IT Core Infrastructure 3rd Line Engineer/Hybrid Network Support Administrator Location: Watford, Hertfordshire Salary: £38,500pa to £41,500pa + Extensive Benefits & Personal Development & Training Requirements: DBS Check | Full UK Driving License The Technical Landscape Includes: - Intune/Autopilot/Hybrid Network Support, Windows 10 and 11, SCCM and/or MS Endpoint, Intune, MS Active Directory, Azure AD, Desktop Software Support, MS Suite of Applications, Apple MAC, iPhones, iPad's, Android, On-Premises and Remote Devices, Tablets, Laptops, Handheld Devices, PowerShell, ITSM, ITIL, IT Service Desk Software - Heat, Remedy or ServiceNow etc. Technical skills Required: - Intune/Autopilot/Hybrid Network Support/Cisco Networking, Firewalls, Wi-Fi, Windows Servers, Active Directory, Virtualisation, Microsoft 365, Azure, Intune, Windows 10/11, IP Telephony, Power Shell, SCCM/Endpoint and Intune. Cisco Networking: - (ideally CCNA Level proven in use), Windows Server Genealogy with Microsoft Azure, Azure AD, Intune and Wins 10/11, SCCM/Endpoint. Cisco and Hybrid Network Support: - Will make up around 30-40% of this role and while it's not a pure Network Administrator post, and as the successful candidate, you will have access to the clients Core Infrastructure. About the Organisation: - Join a respected and forward-thinking organisation dedicated to delivering high-quality technical and professional education. With a mission to empower individuals through skills development, training, and qualifications, this institution plays a vital role in improving career prospects and life opportunities. About the Opportunity: - The client is currently seeking an IT Core Infrastructure 3rd Line Engineer/Hybrid Network Support Administrator to provide expert-level technical support across multiple sites. About the Role - On a daily basis, you will work with infrastructure, applications support and deskside support colleagues to provide infrastructure support for all group core and non-core IT systems, including user management, system upgrades, patching, releases, and fault resolution. About the Role Requirements: - You will need to build and manage Windows Servers, Configure Cisco Switches and Routers, set and monitor backup routines, configure Firewalls, and provide 3rd Line Support, Automation of daily tasks where necessary and resolve complex issues. About the Technical Skills Required: Cisco networking, Firewalls, Windows Server, AD, Virtualisation, Microsoft 365 as well as Azure, Intune, IP Telephony, PowerShell, SCCM and Intune. About You - The ideal candidate will hold Cisco CCNA and Windows Server Hybrid Administrator Associate or equivalent certifications and have experience working in an enterprise environment as an Infrastructure Engineer or similar role. This is a hands-on role where you'll be instrumental in maintaining and enhancing IT services that support a wide range of educational programs-from further and higher education to apprenticeships and community learning. This is a full-time, permanent position, working 37 hours per week in Watford. Call John McManus at Experis IT to apply or learn more.
IT Technical Consultant Overview of the Role We're on the lookout for an IT Technical Consultant who loves solving problems and turning ideas into real-world solutions. At TMT, you'll work closely with our customers, sales teams, and Project Coordinators to design IT solutions that are smart, secure, and built to last. You'll be there from the very start listening to what our clients need, shaping ideas, and making sure our projects not only work on paper but work brilliantly in practice. It's a role where your technical know-how meets people skills, and where you'll see the impact of your work first-hand. If you're curious, collaborative, and enjoy making technology work for people, we'd love to hear from you! Benefits of working for Tailor Made Technologies: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. 25 days holiday plus bank holidays. Your birthday off. Flexi health plan cover and access to a range of Health Benefits. IT purchasing scheme. Company pension. An active Social Committee who plans monthly competitions and events. A brilliant breakout room with free breakfast and a pool table. Join a Trusted Partner for Transformative Managed Technology Experts in Managed IT, Cyber Security and Communications solutions, Tailor Made Technologies (TMT) is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers' strategic goals - our in-house teams tailor our services to suit every client's unique requirements and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of Our IT Technical Consultant: Engage directly with customers to understand their IT challenges, goals, and requirements. Work alongside Account Managers and New Business Consultants to propose tailored solutions. Design technically feasible, scalable, and cost-effective IT solutions aligned with client expectations and budgets. Produce detailed technical scopes of work for implementation by the Projects Team. Collaborate with technical teams to ensure clarity and alignment between design and delivery. Serve as a trusted Technical Advisor to both internal and external teams. Your Previous Experience: Experienced IT Project Engineer looking to break into a consultancy role or experience in a technical consultancy or solution design role within an MSP or similar environment. A strong communicator with the ability to present and explain technical concepts to non-technical stakeholders. A customer-centric mindset with the ability to build trust and influence decisions. Excellent proven problem solving and solution building capabilities. Ability to balance technical depth with commercial awareness and budget considerations. Essential Technical Skills While TMT is primarily a Microsoft-centric business, we partner with a wide range of vendors to meet diverse client needs. You should be familiar and comfortable working with: Microsoft Azure Windows Server (Various Versions) Microsoft 365 Suite (Exchange Online, SharePoint, Intune, Purview, Teams, etc.) Email Security: Mimecast or similar Web Security: ForcePoint, DNSFilter Wi-Fi Solutions: Meraki, UniFi Networking & Switching: Aruba Firewalls: WatchGuard, Meraki, SonicWALL Storage Solutions (SANs): HPE MSA, Nimble, NetApp Advantageous Skills: Microsoft Certified: Azure Solutions Architect / M365 Enterprise Administrator Network or Security certifications (e.g. CompTIA Network+, Cisco CCNA, WatchGuard/Meraki certifications) ITIL or PRINCE2 Foundation
01/09/2025
Full time
IT Technical Consultant Overview of the Role We're on the lookout for an IT Technical Consultant who loves solving problems and turning ideas into real-world solutions. At TMT, you'll work closely with our customers, sales teams, and Project Coordinators to design IT solutions that are smart, secure, and built to last. You'll be there from the very start listening to what our clients need, shaping ideas, and making sure our projects not only work on paper but work brilliantly in practice. It's a role where your technical know-how meets people skills, and where you'll see the impact of your work first-hand. If you're curious, collaborative, and enjoy making technology work for people, we'd love to hear from you! Benefits of working for Tailor Made Technologies: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. 25 days holiday plus bank holidays. Your birthday off. Flexi health plan cover and access to a range of Health Benefits. IT purchasing scheme. Company pension. An active Social Committee who plans monthly competitions and events. A brilliant breakout room with free breakfast and a pool table. Join a Trusted Partner for Transformative Managed Technology Experts in Managed IT, Cyber Security and Communications solutions, Tailor Made Technologies (TMT) is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers' strategic goals - our in-house teams tailor our services to suit every client's unique requirements and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of Our IT Technical Consultant: Engage directly with customers to understand their IT challenges, goals, and requirements. Work alongside Account Managers and New Business Consultants to propose tailored solutions. Design technically feasible, scalable, and cost-effective IT solutions aligned with client expectations and budgets. Produce detailed technical scopes of work for implementation by the Projects Team. Collaborate with technical teams to ensure clarity and alignment between design and delivery. Serve as a trusted Technical Advisor to both internal and external teams. Your Previous Experience: Experienced IT Project Engineer looking to break into a consultancy role or experience in a technical consultancy or solution design role within an MSP or similar environment. A strong communicator with the ability to present and explain technical concepts to non-technical stakeholders. A customer-centric mindset with the ability to build trust and influence decisions. Excellent proven problem solving and solution building capabilities. Ability to balance technical depth with commercial awareness and budget considerations. Essential Technical Skills While TMT is primarily a Microsoft-centric business, we partner with a wide range of vendors to meet diverse client needs. You should be familiar and comfortable working with: Microsoft Azure Windows Server (Various Versions) Microsoft 365 Suite (Exchange Online, SharePoint, Intune, Purview, Teams, etc.) Email Security: Mimecast or similar Web Security: ForcePoint, DNSFilter Wi-Fi Solutions: Meraki, UniFi Networking & Switching: Aruba Firewalls: WatchGuard, Meraki, SonicWALL Storage Solutions (SANs): HPE MSA, Nimble, NetApp Advantageous Skills: Microsoft Certified: Azure Solutions Architect / M365 Enterprise Administrator Network or Security certifications (e.g. CompTIA Network+, Cisco CCNA, WatchGuard/Meraki certifications) ITIL or PRINCE2 Foundation
Network Engineer +6 months plus extensions +Hybrid working on site Malvern +DV cleared role + 500 - 575 a day Skills: +Network Engineer +CCNA +DV clearance Overview: We are seeking a strong Network Engineer with active DV clearance to join a critical MOD programme. The successful candidate will be a hands-on network specialist, ideally CCNA-certified (CCNP desirable), and will work in a secure, on-site environment, delivering robust and secure network solutions to classified systems. Key Responsibilities: Provide network engineering support to the Defensive Network Services Install, configure, and maintain networking hardware (routers, switches, firewalls) Manage routing protocols (e.g., OSPF, BGP), VPNs, VLANs, ACLs, and NAT Ensure secure network implementation in accordance with MOD standards (e.g., JSP 604 / 440) Diagnose and resolve network faults and performance issues Maintain accurate technical documentation, network diagrams, and change records Collaborate closely with project teams, security teams, and MOD stakeholders Essential Skills & Experience: Active DV Clearance - must be currently held Strong experience as a hands-on Network Engineer CCNA certified (or equivalent level); CCNP desirable Proficient in configuring and troubleshooting Cisco network environments Good knowledge of TCP/IP, routing, switching, firewalls, and secure networking practices Comfortable working in a high-security MOD setting, fully on-site Ability to work independently, as well as part of a multi-disciplinary project team If you'd like to discuss this role in more detail, please send your updated CV to (url removed) and I will get in touch.
01/09/2025
Contractor
Network Engineer +6 months plus extensions +Hybrid working on site Malvern +DV cleared role + 500 - 575 a day Skills: +Network Engineer +CCNA +DV clearance Overview: We are seeking a strong Network Engineer with active DV clearance to join a critical MOD programme. The successful candidate will be a hands-on network specialist, ideally CCNA-certified (CCNP desirable), and will work in a secure, on-site environment, delivering robust and secure network solutions to classified systems. Key Responsibilities: Provide network engineering support to the Defensive Network Services Install, configure, and maintain networking hardware (routers, switches, firewalls) Manage routing protocols (e.g., OSPF, BGP), VPNs, VLANs, ACLs, and NAT Ensure secure network implementation in accordance with MOD standards (e.g., JSP 604 / 440) Diagnose and resolve network faults and performance issues Maintain accurate technical documentation, network diagrams, and change records Collaborate closely with project teams, security teams, and MOD stakeholders Essential Skills & Experience: Active DV Clearance - must be currently held Strong experience as a hands-on Network Engineer CCNA certified (or equivalent level); CCNP desirable Proficient in configuring and troubleshooting Cisco network environments Good knowledge of TCP/IP, routing, switching, firewalls, and secure networking practices Comfortable working in a high-security MOD setting, fully on-site Ability to work independently, as well as part of a multi-disciplinary project team If you'd like to discuss this role in more detail, please send your updated CV to (url removed) and I will get in touch.
IT Technical Consultant Overview of the Role We re on the lookout for an IT Technical Consultant who loves solving problems and turning ideas into real-world solutions. At TMT, you ll work closely with our customers, sales teams, and Project Coordinators to design IT solutions that are smart, secure, and built to last. You ll be there from the very start listening to what our clients need, shaping ideas, and making sure our projects not only work on paper but work brilliantly in practice. It s a role where your technical know-how meets people skills, and where you ll see the impact of your work first-hand. If you re curious, collaborative, and enjoy making technology work for people, we d love to hear from you! Benefits of working for Tailor Made Technologies: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. 25 days holiday plus bank holidays. Your birthday off. Flexi health plan cover and access to a range of Health Benefits. IT purchasing scheme. Company pension. An active Social Committee who plans monthly competitions and events. A brilliant breakout room with free breakfast and a pool table. Join a Trusted Partner for Transformative Managed Technology Experts in Managed IT, Cyber Security and Communications solutions, Tailor Made Technologies (TMT) is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers strategic goals our in-house teams tailor our services to suit every client s unique requirements and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of Our IT Technical Consultant: Engage directly with customers to understand their IT challenges, goals, and requirements. Work alongside Account Managers and New Business Consultants to propose tailored solutions. Design technically feasible, scalable, and cost-effective IT solutions aligned with client expectations and budgets. Produce detailed technical scopes of work for implementation by the Projects Team. Collaborate with technical teams to ensure clarity and alignment between design and delivery. Serve as a trusted Technical Advisor to both internal and external teams. Your Previous Experience: Experienced IT Project Engineer looking to break into a consultancy role or experience in a technical consultancy or solution design role within an MSP or similar environment. A strong communicator with the ability to present and explain technical concepts to non-technical stakeholders. A customer-centric mindset with the ability to build trust and influence decisions. Excellent proven problem solving and solution building capabilities. Ability to balance technical depth with commercial awareness and budget considerations. Essential Technical Skills While TMT is primarily a Microsoft-centric business, we partner with a wide range of vendors to meet diverse client needs. You should be familiar and comfortable working with: Microsoft Azure Windows Server (Various Versions) Microsoft 365 Suite (Exchange Online, SharePoint, Intune, Purview, Teams, etc.) Email Security: Mimecast or similar Web Security: ForcePoint, DNSFilter Wi-Fi Solutions: Meraki, UniFi Networking & Switching: Aruba Firewalls: WatchGuard, Meraki, SonicWALL Storage Solutions (SANs): HPE MSA, Nimble, NetApp Advantageous Skills: Microsoft Certified: Azure Solutions Architect / M365 Enterprise Administrator Network or Security certifications (e.g. CompTIA Network+, Cisco CCNA, WatchGuard/Meraki certifications) ITIL or PRINCE2 Foundation
01/09/2025
Full time
IT Technical Consultant Overview of the Role We re on the lookout for an IT Technical Consultant who loves solving problems and turning ideas into real-world solutions. At TMT, you ll work closely with our customers, sales teams, and Project Coordinators to design IT solutions that are smart, secure, and built to last. You ll be there from the very start listening to what our clients need, shaping ideas, and making sure our projects not only work on paper but work brilliantly in practice. It s a role where your technical know-how meets people skills, and where you ll see the impact of your work first-hand. If you re curious, collaborative, and enjoy making technology work for people, we d love to hear from you! Benefits of working for Tailor Made Technologies: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. 25 days holiday plus bank holidays. Your birthday off. Flexi health plan cover and access to a range of Health Benefits. IT purchasing scheme. Company pension. An active Social Committee who plans monthly competitions and events. A brilliant breakout room with free breakfast and a pool table. Join a Trusted Partner for Transformative Managed Technology Experts in Managed IT, Cyber Security and Communications solutions, Tailor Made Technologies (TMT) is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers strategic goals our in-house teams tailor our services to suit every client s unique requirements and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of Our IT Technical Consultant: Engage directly with customers to understand their IT challenges, goals, and requirements. Work alongside Account Managers and New Business Consultants to propose tailored solutions. Design technically feasible, scalable, and cost-effective IT solutions aligned with client expectations and budgets. Produce detailed technical scopes of work for implementation by the Projects Team. Collaborate with technical teams to ensure clarity and alignment between design and delivery. Serve as a trusted Technical Advisor to both internal and external teams. Your Previous Experience: Experienced IT Project Engineer looking to break into a consultancy role or experience in a technical consultancy or solution design role within an MSP or similar environment. A strong communicator with the ability to present and explain technical concepts to non-technical stakeholders. A customer-centric mindset with the ability to build trust and influence decisions. Excellent proven problem solving and solution building capabilities. Ability to balance technical depth with commercial awareness and budget considerations. Essential Technical Skills While TMT is primarily a Microsoft-centric business, we partner with a wide range of vendors to meet diverse client needs. You should be familiar and comfortable working with: Microsoft Azure Windows Server (Various Versions) Microsoft 365 Suite (Exchange Online, SharePoint, Intune, Purview, Teams, etc.) Email Security: Mimecast or similar Web Security: ForcePoint, DNSFilter Wi-Fi Solutions: Meraki, UniFi Networking & Switching: Aruba Firewalls: WatchGuard, Meraki, SonicWALL Storage Solutions (SANs): HPE MSA, Nimble, NetApp Advantageous Skills: Microsoft Certified: Azure Solutions Architect / M365 Enterprise Administrator Network or Security certifications (e.g. CompTIA Network+, Cisco CCNA, WatchGuard/Meraki certifications) ITIL or PRINCE2 Foundation
IT Core Infrastructure 3rd Line Engineer/Hybrid Network Support Administrator Location: Watford, Hertfordshire Salary: £38,500pa to £41,500pa + Extensive Benefits & Personal Development & Training Requirements: DBS Check | Full UK Driving License The Technical Landscape Includes: - Intune/Autopilot/Hybrid Network Support, Windows 10 and 11, SCCM and/or MS Endpoint, Intune, MS Active Directory, Azure AD, Desktop Software Support, MS Suite of Applications, Apple MAC, iPhones, iPad's, Android, On-Premises and Remote Devices, Tablets, Laptops, Handheld Devices, PowerShell, ITSM, ITIL, IT Service Desk Software - Heat, Remedy or ServiceNow etc. Technical skills Required: - Intune/Autopilot/Hybrid Network Support/ Cisco Networking, Firewalls, Wi-Fi, Windows Servers, Active Directory, Virtualisation, Microsoft 365, Azure, Intune, Windows 10/11, IP Telephony, Power Shell, SCCM/Endpoint and Intune. Cisco Networking: - (ideally CCNA Level proven in use), Windows Server Genealogy with Microsoft Azure, Azure AD, Intune and Wins 10/11, SCCM/Endpoint. Cisco and Hybrid Network Support: - Will make up around 30-40% of this role and while it's not a pure Network Administrator post, and as the successful candidate, you will have access to the clients Core Infrastructure. About the Organisation: - Join a respected and forward-thinking organisation dedicated to delivering high-quality technical and professional education. With a mission to empower individuals through skills development, training, and qualifications, this institution plays a vital role in improving career prospects and life opportunities. About the Opportunity: - The client is currently seeking an IT Core Infrastructure 3rd Line Engineer/Hybrid Network Support Administrator to provide expert-level technical support across multiple sites. About the Role - On a daily basis, you will work with infrastructure, applications support and deskside support colleagues to provide infrastructure support for all group core and non-core IT systems, including user management, system upgrades, patching, releases, and fault resolution. About the Role Requirements: - You will need to build and manage Windows Servers, Configure Cisco Switches and Routers, set and monitor backup routines, configure Firewalls, and provide 3rd Line Support, Automation of daily tasks where necessary and resolve complex issues. About the Technical Skills Required: Cisco networking, Firewalls, Windows Server, AD, Virtualisation, Microsoft 365 as well as Azure, Intune, IP Telephony, PowerShell, SCCM and Intune. About You - The ideal candidate will hold Cisco CCNA and Windows Server Hybrid Administrator Associate or equivalent certifications and have experience working in an enterprise environment as an Infrastructure Engineer or similar role. This is a hands-on role where you'll be instrumental in maintaining and enhancing IT services that support a wide range of educational programs-from further and higher education to apprenticeships and community learning. This is a full-time, permanent position, working 37 hours per week in Watford. Call John McManus at Experis IT to apply or learn more.
28/08/2025
Full time
IT Core Infrastructure 3rd Line Engineer/Hybrid Network Support Administrator Location: Watford, Hertfordshire Salary: £38,500pa to £41,500pa + Extensive Benefits & Personal Development & Training Requirements: DBS Check | Full UK Driving License The Technical Landscape Includes: - Intune/Autopilot/Hybrid Network Support, Windows 10 and 11, SCCM and/or MS Endpoint, Intune, MS Active Directory, Azure AD, Desktop Software Support, MS Suite of Applications, Apple MAC, iPhones, iPad's, Android, On-Premises and Remote Devices, Tablets, Laptops, Handheld Devices, PowerShell, ITSM, ITIL, IT Service Desk Software - Heat, Remedy or ServiceNow etc. Technical skills Required: - Intune/Autopilot/Hybrid Network Support/ Cisco Networking, Firewalls, Wi-Fi, Windows Servers, Active Directory, Virtualisation, Microsoft 365, Azure, Intune, Windows 10/11, IP Telephony, Power Shell, SCCM/Endpoint and Intune. Cisco Networking: - (ideally CCNA Level proven in use), Windows Server Genealogy with Microsoft Azure, Azure AD, Intune and Wins 10/11, SCCM/Endpoint. Cisco and Hybrid Network Support: - Will make up around 30-40% of this role and while it's not a pure Network Administrator post, and as the successful candidate, you will have access to the clients Core Infrastructure. About the Organisation: - Join a respected and forward-thinking organisation dedicated to delivering high-quality technical and professional education. With a mission to empower individuals through skills development, training, and qualifications, this institution plays a vital role in improving career prospects and life opportunities. About the Opportunity: - The client is currently seeking an IT Core Infrastructure 3rd Line Engineer/Hybrid Network Support Administrator to provide expert-level technical support across multiple sites. About the Role - On a daily basis, you will work with infrastructure, applications support and deskside support colleagues to provide infrastructure support for all group core and non-core IT systems, including user management, system upgrades, patching, releases, and fault resolution. About the Role Requirements: - You will need to build and manage Windows Servers, Configure Cisco Switches and Routers, set and monitor backup routines, configure Firewalls, and provide 3rd Line Support, Automation of daily tasks where necessary and resolve complex issues. About the Technical Skills Required: Cisco networking, Firewalls, Windows Server, AD, Virtualisation, Microsoft 365 as well as Azure, Intune, IP Telephony, PowerShell, SCCM and Intune. About You - The ideal candidate will hold Cisco CCNA and Windows Server Hybrid Administrator Associate or equivalent certifications and have experience working in an enterprise environment as an Infrastructure Engineer or similar role. This is a hands-on role where you'll be instrumental in maintaining and enhancing IT services that support a wide range of educational programs-from further and higher education to apprenticeships and community learning. This is a full-time, permanent position, working 37 hours per week in Watford. Call John McManus at Experis IT to apply or learn more.
Reporting directly to the On-Site Resource Team Leader this position encompasses the delivery of on-site support services for all contracted and non-contracted clients. This position requires clear communication, coordination, and time management to ensure that clients' expectations and contractual obligations are met.
The ability to work logically and maintain control while under pressure, and make firm decisions based on common sense and judgement in difficult situations, is paramount.
RESPONSIBILITIES:
The priority given to all these elements is governed by the need to achieve customer satisfaction and meet performance targets. These responsibilities and duties may change in due course of business. In addition to your offer letter of employment the following responsibilities also apply (all regional offices):
* Delivery of on-site support services to contracted and non-contracted customers
* Ensuring all incidents and service requests are managed through ITSM package
* Ensuring all SLA obligations are met in delivery of above services
* Ensuring any incidents or service requests that cannot be fulfilled in a timely manner are escalated to the appropriate team/s (see latest guidelines)
* Implementation and / or fulfilment of remote service requests and installations when required
* Point of escalation, guidance and mentoring for junior staff
* Recommendations of relevant improvements, new technical procedures, products or services to line management
Core competencies:
The backbone of the remote support team this team are what you would call the department “all-rounders”. Needing to have a good working knowledge of all portfolio solutions, services and all-round technical knowledge whilst maintaining high levels of customer service and communication.
* All round “good” knowledge of portfolio services and products.
* Excellent communication and customer service skills, both oral and written.
* Excellent multi-tasking and organisation skills.
* Ability to manage and prioritise own time and work to tight service metrics.
* Work as part of multi-disciplined teams and collaborate effectively.
* Excellent teamwork ethic. Work hard, play hard.
Technical:
As this is a technical position, possessing a strong technical knowledge of various business infrastructure and networks is essential.
This will enable the delivery of a typical “2nd line” helpdesk position, working at a reasonable pace and with a moderate level of technical difficulty. The ability to make sound decisions based on technical knowledge is also a requirement. A necessity for proven experience in these areas can be further expanded on as follows:
* Ability to resolve typical 2nd line queries and escalations such as (but not limited to):
* Complex desktop / PC-related issues
* Server or network troubleshooting
* Office 365 administration
* Good knowledge of industry on-premise infrastructure, desktop, server, datacentre, compute, storage, networking, connectivity, virtualisation and security solutions.
* Good knowledge of industry cloud technology, Office 365, Azure, Private Cloud
* Ability to engage with more technical engineers convincingly.
* Regular demonstration of keeping up to date with current and future technologies.
Essential technical or industry-related certificates:
* Degree in Computer Science (or similar)
* A level / AS level in Information Technology (or similar)
* BTEC National Diploma / Higher National Diploma in Information Technology (or similar)
* CompTIA N+
* Microsoft-specific qualifications (MCP / MCSE)
* Cisco (CCNA)
Beneficial qualifications or certificates:
* ITIL foundation
* Customer service-related qualifications
01/06/2025
Reporting directly to the On-Site Resource Team Leader this position encompasses the delivery of on-site support services for all contracted and non-contracted clients. This position requires clear communication, coordination, and time management to ensure that clients' expectations and contractual obligations are met.
The ability to work logically and maintain control while under pressure, and make firm decisions based on common sense and judgement in difficult situations, is paramount.
RESPONSIBILITIES:
The priority given to all these elements is governed by the need to achieve customer satisfaction and meet performance targets. These responsibilities and duties may change in due course of business. In addition to your offer letter of employment the following responsibilities also apply (all regional offices):
* Delivery of on-site support services to contracted and non-contracted customers
* Ensuring all incidents and service requests are managed through ITSM package
* Ensuring all SLA obligations are met in delivery of above services
* Ensuring any incidents or service requests that cannot be fulfilled in a timely manner are escalated to the appropriate team/s (see latest guidelines)
* Implementation and / or fulfilment of remote service requests and installations when required
* Point of escalation, guidance and mentoring for junior staff
* Recommendations of relevant improvements, new technical procedures, products or services to line management
Core competencies:
The backbone of the remote support team this team are what you would call the department “all-rounders”. Needing to have a good working knowledge of all portfolio solutions, services and all-round technical knowledge whilst maintaining high levels of customer service and communication.
* All round “good” knowledge of portfolio services and products.
* Excellent communication and customer service skills, both oral and written.
* Excellent multi-tasking and organisation skills.
* Ability to manage and prioritise own time and work to tight service metrics.
* Work as part of multi-disciplined teams and collaborate effectively.
* Excellent teamwork ethic. Work hard, play hard.
Technical:
As this is a technical position, possessing a strong technical knowledge of various business infrastructure and networks is essential.
This will enable the delivery of a typical “2nd line” helpdesk position, working at a reasonable pace and with a moderate level of technical difficulty. The ability to make sound decisions based on technical knowledge is also a requirement. A necessity for proven experience in these areas can be further expanded on as follows:
* Ability to resolve typical 2nd line queries and escalations such as (but not limited to):
* Complex desktop / PC-related issues
* Server or network troubleshooting
* Office 365 administration
* Good knowledge of industry on-premise infrastructure, desktop, server, datacentre, compute, storage, networking, connectivity, virtualisation and security solutions.
* Good knowledge of industry cloud technology, Office 365, Azure, Private Cloud
* Ability to engage with more technical engineers convincingly.
* Regular demonstration of keeping up to date with current and future technologies.
Essential technical or industry-related certificates:
* Degree in Computer Science (or similar)
* A level / AS level in Information Technology (or similar)
* BTEC National Diploma / Higher National Diploma in Information Technology (or similar)
* CompTIA N+
* Microsoft-specific qualifications (MCP / MCSE)
* Cisco (CCNA)
Beneficial qualifications or certificates:
* ITIL foundation
* Customer service-related qualifications
Job Title: Infrastructure Support Engineer
Location: Barrow in Furness - on-site, with some travel required
Role Type: Permanent
Salary: Up to £57,500 per annum depending on experience
Our client, an established aerospace & defence engineering firm, require an experienced Infrastructure Support Engineer to join their multi-disciplined team.
Positions are available at Senior and Principal Engineer level.
*Relocation assistance can be provided for candidates that meet the criteria.*
We currently have a pivotal opportunity available within our IT Systems Infrastructure area, working on a host of SIM/STIM test rig capabilities at various locations which operate on Windows and VMware-based standalone environment. These capabilities are required for the Integration, Verification & Validation of complex safety systems and technologies to provide our military services with competitive advantage.
What the role of the Infrastructure Support Engineer entails:
Some of the main duties of the Infrastructure Support Engineer will include:
Investigating, troubleshooting and resolving issues across hardware, software, networks and operating system
Managing and supporting VMware vSphere infrastructure, including virtual machine creation, virtual network management, cloning, snapshot management, storage management, backups and recovery (HA, DRS)
Managing, supporting and administering operating systems (Windows/Linux), including assisting with Preventative Maintenance tasks, installation of software, patching, user account admin (AD), implementing GPO's, hardening and creation of automation scripts (Powershell)
Managing and supporting networks (virtual and physical), including troubleshooting issues
Creating, updating and maintaining documentation around actions, changes, incidents etc
What experience you need to be the successful Infrastructure Support Engineer:
Essential
Sole UK Nationality - UK Eyes Only Project
Degree Level qualification in relevant subject
Proven experience in 2nd/3rd line IT support, specifically in a Windows and VMware environment
Experience with managing virtual environments using VMware vSphere, ESXi, and vCenter (VCP)
Solid understanding of Windows Server 2016/2019/2022 configurations and maintenance
Experience in systems migration, patch management, and disaster recoveryDesirable
Microsoft Certified: Windows Server (2016/2019/2022) certification
Experience administering Enterprise Linux
CompTIA Network+ or Cisco CCNA (for networking-related tasks)
This really is a fantastic opportunity for a Infrastructure Support Engineer to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out!
Services advertised by Gold Group are those of an Agency and/or an Employment Business.
We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website
01/06/2025
Job Title: Infrastructure Support Engineer
Location: Barrow in Furness - on-site, with some travel required
Role Type: Permanent
Salary: Up to £57,500 per annum depending on experience
Our client, an established aerospace & defence engineering firm, require an experienced Infrastructure Support Engineer to join their multi-disciplined team.
Positions are available at Senior and Principal Engineer level.
*Relocation assistance can be provided for candidates that meet the criteria.*
We currently have a pivotal opportunity available within our IT Systems Infrastructure area, working on a host of SIM/STIM test rig capabilities at various locations which operate on Windows and VMware-based standalone environment. These capabilities are required for the Integration, Verification & Validation of complex safety systems and technologies to provide our military services with competitive advantage.
What the role of the Infrastructure Support Engineer entails:
Some of the main duties of the Infrastructure Support Engineer will include:
Investigating, troubleshooting and resolving issues across hardware, software, networks and operating system
Managing and supporting VMware vSphere infrastructure, including virtual machine creation, virtual network management, cloning, snapshot management, storage management, backups and recovery (HA, DRS)
Managing, supporting and administering operating systems (Windows/Linux), including assisting with Preventative Maintenance tasks, installation of software, patching, user account admin (AD), implementing GPO's, hardening and creation of automation scripts (Powershell)
Managing and supporting networks (virtual and physical), including troubleshooting issues
Creating, updating and maintaining documentation around actions, changes, incidents etc
What experience you need to be the successful Infrastructure Support Engineer:
Essential
Sole UK Nationality - UK Eyes Only Project
Degree Level qualification in relevant subject
Proven experience in 2nd/3rd line IT support, specifically in a Windows and VMware environment
Experience with managing virtual environments using VMware vSphere, ESXi, and vCenter (VCP)
Solid understanding of Windows Server 2016/2019/2022 configurations and maintenance
Experience in systems migration, patch management, and disaster recoveryDesirable
Microsoft Certified: Windows Server (2016/2019/2022) certification
Experience administering Enterprise Linux
CompTIA Network+ or Cisco CCNA (for networking-related tasks)
This really is a fantastic opportunity for a Infrastructure Support Engineer to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out!
Services advertised by Gold Group are those of an Agency and/or an Employment Business.
We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website
About us Hello, we are Red Engine, the team behind the award-winning global brands Flight Club and Electric Shuffle. We're obsessed with disrupting the hospitality industry by creating and delivering the best possible experience - across all venues, products and brands. Our central team covers the full spectrum of skills needed to bring each concept to life – from design to marketing, sales to interior design, people and training, to finance, gaming and HR and everything in between. We’re not just a team of people, we are dreamers, artists, rocket scientists, content curators, forward thinkers and the industry’s finest.
With a total of 15 incredible venues throughout the UK, we have ambitious plans, never standing still, we are passionate about developing new and exciting products, which means we’re always growing and looking for passionate people to join the family.
The Role
As an IT Manager, you will be working in the Red Engine Technology team, managing the supply and support of infrastructure services and IT support to our UK and International Flight Club and Electric Shuffle venues and Head offices.
Our technology is pivotal to the success of the business. The role requires a positive, dedicated individual who will be a proud ambassador of the Red Engine, Flight Club and Electric Shuffle brands.
Reporting to the Head of IT, and working alongside the Technical Support Manager, Integration Manager, and our Technology partners, this is an exciting opportunity in a fast paced rapidly growing business.
An important part of our work is carried out in venue in a live social environment. This requires effective communication and social skills to manage and communicate with both technical and non-technical staff.
Key Responsibilities
Ensure the provision of day to day IT support to both Head Office and our Venue teams
Provide technical IT support for projects across the business
Prioritise, manage and delegate IT support desk tickets
Maintain the relationship with our IT and technology suppliers
Manage the procurement, configuration and installation of Infrastructure and IT equipment for new venues and office locations
Own the new starter and leaver process, managing hardware and software supply and provisioning
Work with our IT partners to ensure IT Security and disaster recovery best practices are implemented and maintained, minimising the risk to the business of IT failure or compromise
Install, maintain and troubleshoot software systems required to manage and monitor our environments, alongside our IT partners.
Skills and Qualifications
Essential
At least 3 years hands-on experience implementing, administering and supporting Windows Server 2016 - 2022 environments/ Active Directory / Microsoft 365 suite / Azure / SharePoint / Microsoft Teams in a 3rd line capacity.
At least 5 years experience supporting Windows and Mac end user devices, both deskside and remotely.
At least 3 years configuring switching, Firewalls and WiFi with a strong understanding of Internet Connectivity, VLANS, routing, DNS, DHCP and VPNs
Experience implenting and maintaining Cyber Security best practices, including MFA, Endpoint Protection and email security
Preferred
JIRA Administration and Ticket management
Experience of Macrium Site manager, and supporting Adobe Creative Suite, Sketchup, Vectorworks and other design packages.
Experience supporting Hospitality specific IT platforms such as Zonal, Fourth and Flow.
Values
To succeed, the role holder will demonstrate our values in everything they do:
Innovative: Our edge is our innovation – we stay one step ahead because we are always looking to invent and improve. We are bold, creative, pioneering and fearless. Got an idea? Share it!
Passionate: We’re not like other workplaces – there’s no need to hold back here. We’re a full throttle, high energy, total commitment bunch, and we throw everything we’ve got into giving our customers the best time possible.
Warm: We’re all about people. A fundamental part of our customer's having fun is us being welcoming, hospitable and attentive. We hold the key to their experience!
Together: We are a family. We work with each other, and we support each other; we win together, and we lose together. That means honesty, commitment and responsibility, from all of us.
23/01/2024
Full time
About us Hello, we are Red Engine, the team behind the award-winning global brands Flight Club and Electric Shuffle. We're obsessed with disrupting the hospitality industry by creating and delivering the best possible experience - across all venues, products and brands. Our central team covers the full spectrum of skills needed to bring each concept to life – from design to marketing, sales to interior design, people and training, to finance, gaming and HR and everything in between. We’re not just a team of people, we are dreamers, artists, rocket scientists, content curators, forward thinkers and the industry’s finest.
With a total of 15 incredible venues throughout the UK, we have ambitious plans, never standing still, we are passionate about developing new and exciting products, which means we’re always growing and looking for passionate people to join the family.
The Role
As an IT Manager, you will be working in the Red Engine Technology team, managing the supply and support of infrastructure services and IT support to our UK and International Flight Club and Electric Shuffle venues and Head offices.
Our technology is pivotal to the success of the business. The role requires a positive, dedicated individual who will be a proud ambassador of the Red Engine, Flight Club and Electric Shuffle brands.
Reporting to the Head of IT, and working alongside the Technical Support Manager, Integration Manager, and our Technology partners, this is an exciting opportunity in a fast paced rapidly growing business.
An important part of our work is carried out in venue in a live social environment. This requires effective communication and social skills to manage and communicate with both technical and non-technical staff.
Key Responsibilities
Ensure the provision of day to day IT support to both Head Office and our Venue teams
Provide technical IT support for projects across the business
Prioritise, manage and delegate IT support desk tickets
Maintain the relationship with our IT and technology suppliers
Manage the procurement, configuration and installation of Infrastructure and IT equipment for new venues and office locations
Own the new starter and leaver process, managing hardware and software supply and provisioning
Work with our IT partners to ensure IT Security and disaster recovery best practices are implemented and maintained, minimising the risk to the business of IT failure or compromise
Install, maintain and troubleshoot software systems required to manage and monitor our environments, alongside our IT partners.
Skills and Qualifications
Essential
At least 3 years hands-on experience implementing, administering and supporting Windows Server 2016 - 2022 environments/ Active Directory / Microsoft 365 suite / Azure / SharePoint / Microsoft Teams in a 3rd line capacity.
At least 5 years experience supporting Windows and Mac end user devices, both deskside and remotely.
At least 3 years configuring switching, Firewalls and WiFi with a strong understanding of Internet Connectivity, VLANS, routing, DNS, DHCP and VPNs
Experience implenting and maintaining Cyber Security best practices, including MFA, Endpoint Protection and email security
Preferred
JIRA Administration and Ticket management
Experience of Macrium Site manager, and supporting Adobe Creative Suite, Sketchup, Vectorworks and other design packages.
Experience supporting Hospitality specific IT platforms such as Zonal, Fourth and Flow.
Values
To succeed, the role holder will demonstrate our values in everything they do:
Innovative: Our edge is our innovation – we stay one step ahead because we are always looking to invent and improve. We are bold, creative, pioneering and fearless. Got an idea? Share it!
Passionate: We’re not like other workplaces – there’s no need to hold back here. We’re a full throttle, high energy, total commitment bunch, and we throw everything we’ve got into giving our customers the best time possible.
Warm: We’re all about people. A fundamental part of our customer's having fun is us being welcoming, hospitable and attentive. We hold the key to their experience!
Together: We are a family. We work with each other, and we support each other; we win together, and we lose together. That means honesty, commitment and responsibility, from all of us.
Role: Junior Network Engineer Job Type: Full-time / Permanent Salary: £24,000 - £28,000 per year DOE Location: Remote / On the road (Ideally, East Midlands, East Anglia or South East) About: Our client is a dynamic company, established in 2013, known for its flexibility, reliability, and customer-centric approach. Join them to be a key player in maintaining their strong brand image. Responsibilities: -Implement, maintain, and support LAN, WAN, SD-WAN, and WLAN networks. - Handle Project Deployments and IT Support functions. Project Deployments: - Travel across the UK and mainland Europe for client site work. - Project tasks often occur during unconventional hours. - Typically, not more than 7 consecutive nights away. IT Support: - Remotely monitor, troubleshoot, and resolve network issues. - Provide on-site support, including prompt replacement of components. Work Hours: - Average 40 hours per week. - Follow a 4-week rotating schedule, including on-call weeks (1 in 4). - Flexibility required for project work and on-call duties. Location: - Remote working, home office, client sites and on the road. - A valid UK driving license needed. Qualifications and Skills: - SD-WAN (Silverpeak) - LAN (Juniper, Cisco, Meraki) - WLAN (Mist, Cisco, Meraki, Ubiquiti) - SECURITY (Fortigate) - Strong communication, attention to detail, analytical skills. - Experience in IT-related roles, understanding of network protocols. - Network certifications (CCENT, CCNA, CCNP) advantageous. Benefits: - Workplace pension scheme. - Company-branded vehicle and fuel card. - Comprehensive training program for industry qualifications. - Regular reviews and potential for salary increase. - Remote work flexibility. - Yearly bonus To join the team and make a significant impact as a Junior Network Engineer, apply now. Your expertise and dedication will contribute to our client's reputation and success in the industry.
16/08/2023
Full time
Role: Junior Network Engineer Job Type: Full-time / Permanent Salary: £24,000 - £28,000 per year DOE Location: Remote / On the road (Ideally, East Midlands, East Anglia or South East) About: Our client is a dynamic company, established in 2013, known for its flexibility, reliability, and customer-centric approach. Join them to be a key player in maintaining their strong brand image. Responsibilities: -Implement, maintain, and support LAN, WAN, SD-WAN, and WLAN networks. - Handle Project Deployments and IT Support functions. Project Deployments: - Travel across the UK and mainland Europe for client site work. - Project tasks often occur during unconventional hours. - Typically, not more than 7 consecutive nights away. IT Support: - Remotely monitor, troubleshoot, and resolve network issues. - Provide on-site support, including prompt replacement of components. Work Hours: - Average 40 hours per week. - Follow a 4-week rotating schedule, including on-call weeks (1 in 4). - Flexibility required for project work and on-call duties. Location: - Remote working, home office, client sites and on the road. - A valid UK driving license needed. Qualifications and Skills: - SD-WAN (Silverpeak) - LAN (Juniper, Cisco, Meraki) - WLAN (Mist, Cisco, Meraki, Ubiquiti) - SECURITY (Fortigate) - Strong communication, attention to detail, analytical skills. - Experience in IT-related roles, understanding of network protocols. - Network certifications (CCENT, CCNA, CCNP) advantageous. Benefits: - Workplace pension scheme. - Company-branded vehicle and fuel card. - Comprehensive training program for industry qualifications. - Regular reviews and potential for salary increase. - Remote work flexibility. - Yearly bonus To join the team and make a significant impact as a Junior Network Engineer, apply now. Your expertise and dedication will contribute to our client's reputation and success in the industry.
COMPANY DESCRIPTION On May 31, 2023, Viasat completed its acquisition of Inmarsat, combining the teams, technologies and resources of the two companies to create a new global communications partner. About Viasat Viasat is a global communications company that believes everyone and everything in the world can be connected. With offices in 24 countries around the world, our mission shapes how consumers, businesses, governments and militaries around the world communicate and connect. Viasat is developing the ultimate global communications network to power high-quality, reliable, secure, affordable, fast connections to positively impact people's lives anywhere they are-on the ground, in the air or at sea, while building a sustainable future in space. Chief Operations Office The Chief Operations Office (COO) plays a vital role managing the services that keep our business running and delivering to our customers. COO consists of 9 functions including: Satellite Operations, Network Operations, Service Assurance, Service Delivery Aviation and Customer Assurance, Service Delivery and Supply Chain, Project Management Office, Global Cyber Security and Group IT JOB DESCRIPTION Primary role purpose: Ensure the continued and reliable operation of the Inmarsat networks, on a 24 hours per day basis, by supervising network operations, co-ordinating network activities and taking corrective actions as necessary to meet the network availability and service quality objectives. In addition to the reactive element of working in the NOC being proactive to drive continuous improvement with the wider team and management teams is as equally important to this role. Key responsibilities: Respond to any alarm and act proactively in line with the NOC role in order to minimise any possible service outage In case of Service Degradation or Outage conditions promptly perform all necessary actions to restore service as quickly as possible Escalate as specified in the service section below per the relevant procedure and handle the communication to the stakeholders Issue appropriate notifications Timely produce accurate reports Perform regular/routine checks on all systems and services to ensure their reliability Provide feedback on any operational issues to other controllers, NOC support engineers and manager Contribute on keeping up to date procedures / documentation and contact details Participate in network activities coordination, especially if these are real time activities, emergency, short notice or out the working hours Provide support as necessary to LES's in maintaining network carrier levels Monitor the progress of any distress traffic in the network and take immediate action if necessary to ensure successful dispositions of calls For the Data Communication Network (DCN), perform routine checks on routers for link failures and produce reports. Escalate link issues with Service Provider and get it resolved ASAP including any follow-up activity until cases are closed. Acknowledging and acting on alarms on NMS. Provide first line support to the DCN Team by opening up ports and checking port status Drive continuous improvement by adopting a proactive mind-set and presenting ideas to management Identify areas for automation to reduce manual efforts where possible QUALIFICATIONS Essential Knowledge and Skills: Experience in Operational environment Technical education in electronics and/or telecommunications Good knowledge of satellite communication networks, systems and propagation Good knowledge of measurement techniques in analogue and digital networks i.e. IF and RF( Preferred Sectors of experience in: VSAT, Ka band, L Band, C band) Understanding of Digital Communications Networks: protocols (IP, TCP, UDP, routing, etc) and architecture (routers, switches, firewall, etc.) Good PC skills with knowledge of MS Windows, MS Office, Database programs and Web based systems. Knowledge of Service Now Skills in automation platforms, techniques and scripting Must be able to communicate at all organizational levels History of being a team player and team builder Critical ability in order to set the right priorities in a complex environment Strong troubleshooting and analytical skills Positive and energetic attitude Capability to work autonomously as well as a self-starter and self-motivated Honest, Respectful and Patient Ability to adapt and change in a dynamic working environment Desirable Knowledge and Skills: Experience in VSAT and ground stations installation Past experience on shift working pattern Experience with Inmarsat systems/services Experience with mobile network and user terminals Working experience on Cisco routers, switches and firewalls and monitoring tools (HP NNM, Netcool, Solarwinds) CCNA Cisco certified ADDITIONAL INFORMATION You must be eligible to work in this location advertised. Our culture and ways of working Our values define our culture and represent what we believe in. Viasat employees aspire to behaviours that support our values, which create a stronger working environment and lie at the heart of our continued success as an organisation. Customer - we provide a unique value to our customers Accountability - we take ownership, we deliver results, and we keep our promises Respect - we collaborate, we embrace and celebrate diversity and we value difference Excellence - we create bold solutions for our customers and put quality at the heart of everything we do We also value and encourage a healthy work-life balance, so we offer flexible working wherever possible. Depending on the operational requirements of your job and your team, we can offer compressed hours (nine-day fortnight), hybrid office-remote working, and flexibility during your working day to take care of personal commitments. Diversity We want the best people for the job, and we warmly welcome applications from you if you're suitably qualified and eligible, regardless of your sex, gender, age, race, ethnicity, disability, sexuality, gender identity, neurodiverse qualities, religion or belief, marital status, pregnancy, or maternity status. We are signed up to the Halo Hair Code, which aims to protect employees who come to work with natural hair and protective hairstyles associated with their racial, ethnic, and cultural identities. To give you the best experience possible during your application process and interview, we can make adjustments. For example, if you're visually impaired we'll happily meet you locally and help you find your way to our office, or if you have neurodiverse qualities, we can provide you with additional support to help you prepare for your interview. Please let our Resourcing Team know if there are any ways in which we can support you.
15/08/2023
Full time
COMPANY DESCRIPTION On May 31, 2023, Viasat completed its acquisition of Inmarsat, combining the teams, technologies and resources of the two companies to create a new global communications partner. About Viasat Viasat is a global communications company that believes everyone and everything in the world can be connected. With offices in 24 countries around the world, our mission shapes how consumers, businesses, governments and militaries around the world communicate and connect. Viasat is developing the ultimate global communications network to power high-quality, reliable, secure, affordable, fast connections to positively impact people's lives anywhere they are-on the ground, in the air or at sea, while building a sustainable future in space. Chief Operations Office The Chief Operations Office (COO) plays a vital role managing the services that keep our business running and delivering to our customers. COO consists of 9 functions including: Satellite Operations, Network Operations, Service Assurance, Service Delivery Aviation and Customer Assurance, Service Delivery and Supply Chain, Project Management Office, Global Cyber Security and Group IT JOB DESCRIPTION Primary role purpose: Ensure the continued and reliable operation of the Inmarsat networks, on a 24 hours per day basis, by supervising network operations, co-ordinating network activities and taking corrective actions as necessary to meet the network availability and service quality objectives. In addition to the reactive element of working in the NOC being proactive to drive continuous improvement with the wider team and management teams is as equally important to this role. Key responsibilities: Respond to any alarm and act proactively in line with the NOC role in order to minimise any possible service outage In case of Service Degradation or Outage conditions promptly perform all necessary actions to restore service as quickly as possible Escalate as specified in the service section below per the relevant procedure and handle the communication to the stakeholders Issue appropriate notifications Timely produce accurate reports Perform regular/routine checks on all systems and services to ensure their reliability Provide feedback on any operational issues to other controllers, NOC support engineers and manager Contribute on keeping up to date procedures / documentation and contact details Participate in network activities coordination, especially if these are real time activities, emergency, short notice or out the working hours Provide support as necessary to LES's in maintaining network carrier levels Monitor the progress of any distress traffic in the network and take immediate action if necessary to ensure successful dispositions of calls For the Data Communication Network (DCN), perform routine checks on routers for link failures and produce reports. Escalate link issues with Service Provider and get it resolved ASAP including any follow-up activity until cases are closed. Acknowledging and acting on alarms on NMS. Provide first line support to the DCN Team by opening up ports and checking port status Drive continuous improvement by adopting a proactive mind-set and presenting ideas to management Identify areas for automation to reduce manual efforts where possible QUALIFICATIONS Essential Knowledge and Skills: Experience in Operational environment Technical education in electronics and/or telecommunications Good knowledge of satellite communication networks, systems and propagation Good knowledge of measurement techniques in analogue and digital networks i.e. IF and RF( Preferred Sectors of experience in: VSAT, Ka band, L Band, C band) Understanding of Digital Communications Networks: protocols (IP, TCP, UDP, routing, etc) and architecture (routers, switches, firewall, etc.) Good PC skills with knowledge of MS Windows, MS Office, Database programs and Web based systems. Knowledge of Service Now Skills in automation platforms, techniques and scripting Must be able to communicate at all organizational levels History of being a team player and team builder Critical ability in order to set the right priorities in a complex environment Strong troubleshooting and analytical skills Positive and energetic attitude Capability to work autonomously as well as a self-starter and self-motivated Honest, Respectful and Patient Ability to adapt and change in a dynamic working environment Desirable Knowledge and Skills: Experience in VSAT and ground stations installation Past experience on shift working pattern Experience with Inmarsat systems/services Experience with mobile network and user terminals Working experience on Cisco routers, switches and firewalls and monitoring tools (HP NNM, Netcool, Solarwinds) CCNA Cisco certified ADDITIONAL INFORMATION You must be eligible to work in this location advertised. Our culture and ways of working Our values define our culture and represent what we believe in. Viasat employees aspire to behaviours that support our values, which create a stronger working environment and lie at the heart of our continued success as an organisation. Customer - we provide a unique value to our customers Accountability - we take ownership, we deliver results, and we keep our promises Respect - we collaborate, we embrace and celebrate diversity and we value difference Excellence - we create bold solutions for our customers and put quality at the heart of everything we do We also value and encourage a healthy work-life balance, so we offer flexible working wherever possible. Depending on the operational requirements of your job and your team, we can offer compressed hours (nine-day fortnight), hybrid office-remote working, and flexibility during your working day to take care of personal commitments. Diversity We want the best people for the job, and we warmly welcome applications from you if you're suitably qualified and eligible, regardless of your sex, gender, age, race, ethnicity, disability, sexuality, gender identity, neurodiverse qualities, religion or belief, marital status, pregnancy, or maternity status. We are signed up to the Halo Hair Code, which aims to protect employees who come to work with natural hair and protective hairstyles associated with their racial, ethnic, and cultural identities. To give you the best experience possible during your application process and interview, we can make adjustments. For example, if you're visually impaired we'll happily meet you locally and help you find your way to our office, or if you have neurodiverse qualities, we can provide you with additional support to help you prepare for your interview. Please let our Resourcing Team know if there are any ways in which we can support you.
About Ekco: Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe! We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our customers' existing technology investments. In a few words, we take businesses to the cloud and back! We have over 600 highly talented and supportive colleagues (and counting) across a number of regional offices in the UK, Benelux, & Ireland. About the role: Reporting directly into the Network Practice Manager, this is an integral role in the support for UK Network data centres and network customers not only working on the day-to-day delivery of service but also participating in mission critical projects, network development and implementations. We put the customer at the heart of the service we provide so you must be an effective communicator, comfortable directly engaging with customers and colleagues. You must also demonstrate an analytical and systematic approach to technical challenges. A key aspect of the role will be maintaining the networks across multiple data centres, providing 3rd line support to customers and delivering network related projects to internal and external clients as part of a multi-practice project teams. You will join a growing team of IT experts in delivering high quality IT services. You will be self-motivated and be able to work autonomously and within a team to achieve day to day objectives with significant results on project or operational deliverables, whilst also owning a variety of activities ensuring compliance with project milestones and customer KPI's and SLA's. Responsibilities will include, but are not limited to: Providing maintenance and support for Ekco's networks across multiple DCs. Providing support for Ekco's network customers. Performing investigations and taking ownership of operational incidents, problems or changes and preparing solutions to achieve resolution/fulfilment within agreed timescales. Actioning production support requests, as required, in a timely and effective manner, in accordance with agreed service levels. Design and implement client-focused solutions. Production of documents including: Statement of Work (SOW), implementation plan and system documentations (HLD/LLD). Provide technical support and network guidance to other teams within the business. Participate in continuous improvement activities. Liaising with vendors and suppliers for support escalation. Actioning daily checks and monitoring event reviews to ensure system integrity. Participating in rota based, on-call support with the UK Networks team Essential Skills/Experience: CCNA or equivalent networking qualification 5+ years as a network engineer with hands-on experience. Strong experience in troubleshooting layer 2 and layer 3 protocols, eg OSPF, BGP, MSTP, HSRP/VRRP, IPSec. Strong experience in supporting and configuring Firewalls, specifically Fortigate, Palo Alto and Cisco ASA. Strong experience configuring network Switches across multiple vendors - Cisco (Nexus, Catalyst), Dell, Mellanox, Juniper, Huawei. Monitoring - eg, Nagios/Solarwinds/PRTG. Desired Skills: CCNP or equivalent vCloud Director experience Huawei Routers and Switches experience Juniper Routers and Switches experience Frotinet suite experience Cumulus OS experience Cisco wireless experience NSX experience Citrix Experience Experience gathering customer requirements and joining pre-sales consultancy effort ITIL Foundation qualified Why Ekco Ranked as Ireland's 4th fastest growing technology company in the Deloitte Fast50 Awards VMware & Veeam top partner status Ekco are committed to cultivating an environment that promotes diversity, equality, inclusion and belonging We recognise the value of internal mobility and encourage opportunities for internal development & progression Flexible working with a family friendly focus are at the core of our company values Benefits/perks: Time off - 25 days leave + public holidays x1 day Birthday leave per year Company Pension Scheme (employer contribution 5%) + flexible salary sacrifice Employee Assistance Programme (EAP) - access to dedicated mental health, emotional wellbeing and general advice Private Medical Healthcare with Bupa (post probation) Discounted Dental Insurance with Bupa (via salary sacrifice) Regular EkcoEats socials - monthly lunch in the office for all EkcOlympics - a global activity for fun! Learning & development - Unlimited access to Udemy learning platform A lot of responsibilities & opportunities to grow (also internationally)
15/08/2023
Full time
About Ekco: Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe! We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our customers' existing technology investments. In a few words, we take businesses to the cloud and back! We have over 600 highly talented and supportive colleagues (and counting) across a number of regional offices in the UK, Benelux, & Ireland. About the role: Reporting directly into the Network Practice Manager, this is an integral role in the support for UK Network data centres and network customers not only working on the day-to-day delivery of service but also participating in mission critical projects, network development and implementations. We put the customer at the heart of the service we provide so you must be an effective communicator, comfortable directly engaging with customers and colleagues. You must also demonstrate an analytical and systematic approach to technical challenges. A key aspect of the role will be maintaining the networks across multiple data centres, providing 3rd line support to customers and delivering network related projects to internal and external clients as part of a multi-practice project teams. You will join a growing team of IT experts in delivering high quality IT services. You will be self-motivated and be able to work autonomously and within a team to achieve day to day objectives with significant results on project or operational deliverables, whilst also owning a variety of activities ensuring compliance with project milestones and customer KPI's and SLA's. Responsibilities will include, but are not limited to: Providing maintenance and support for Ekco's networks across multiple DCs. Providing support for Ekco's network customers. Performing investigations and taking ownership of operational incidents, problems or changes and preparing solutions to achieve resolution/fulfilment within agreed timescales. Actioning production support requests, as required, in a timely and effective manner, in accordance with agreed service levels. Design and implement client-focused solutions. Production of documents including: Statement of Work (SOW), implementation plan and system documentations (HLD/LLD). Provide technical support and network guidance to other teams within the business. Participate in continuous improvement activities. Liaising with vendors and suppliers for support escalation. Actioning daily checks and monitoring event reviews to ensure system integrity. Participating in rota based, on-call support with the UK Networks team Essential Skills/Experience: CCNA or equivalent networking qualification 5+ years as a network engineer with hands-on experience. Strong experience in troubleshooting layer 2 and layer 3 protocols, eg OSPF, BGP, MSTP, HSRP/VRRP, IPSec. Strong experience in supporting and configuring Firewalls, specifically Fortigate, Palo Alto and Cisco ASA. Strong experience configuring network Switches across multiple vendors - Cisco (Nexus, Catalyst), Dell, Mellanox, Juniper, Huawei. Monitoring - eg, Nagios/Solarwinds/PRTG. Desired Skills: CCNP or equivalent vCloud Director experience Huawei Routers and Switches experience Juniper Routers and Switches experience Frotinet suite experience Cumulus OS experience Cisco wireless experience NSX experience Citrix Experience Experience gathering customer requirements and joining pre-sales consultancy effort ITIL Foundation qualified Why Ekco Ranked as Ireland's 4th fastest growing technology company in the Deloitte Fast50 Awards VMware & Veeam top partner status Ekco are committed to cultivating an environment that promotes diversity, equality, inclusion and belonging We recognise the value of internal mobility and encourage opportunities for internal development & progression Flexible working with a family friendly focus are at the core of our company values Benefits/perks: Time off - 25 days leave + public holidays x1 day Birthday leave per year Company Pension Scheme (employer contribution 5%) + flexible salary sacrifice Employee Assistance Programme (EAP) - access to dedicated mental health, emotional wellbeing and general advice Private Medical Healthcare with Bupa (post probation) Discounted Dental Insurance with Bupa (via salary sacrifice) Regular EkcoEats socials - monthly lunch in the office for all EkcOlympics - a global activity for fun! Learning & development - Unlimited access to Udemy learning platform A lot of responsibilities & opportunities to grow (also internationally)
COMPANY DESCRIPTION On May 31, 2023, Viasat completed its acquisition of Inmarsat, combining the teams, technologies and resources of the two companies to create a new global communications partner. About Viasat Viasat is a global communications company that believes everyone and everything in the world can be connected. With offices in 24 countries around the world, our mission shapes how consumers, businesses, governments and militaries around the world communicate and connect. Viasat is developing the ultimate global communications network to power high-quality, reliable, secure, affordable, fast connections to positively impact people's lives anywhere they are-on the ground, in the air or at sea, while building a sustainable future in space. Chief Operations Office The Chief Operations Office (COO) plays a vital role managing the services that keep our business running and delivering to our customers. COO consists of 9 functions including: Satellite Operations, Network Operations, Service Assurance, Service Delivery Aviation and Customer Assurance, Service Delivery and Supply Chain, Project Management Office, Global Cyber Security and Group IT JOB DESCRIPTION Primary role purpose: Ensure the continued and reliable operation of the Inmarsat networks, on a 24 hours per day basis, by supervising network operations, co-ordinating network activities and taking corrective actions as necessary to meet the network availability and service quality objectives. In addition to the reactive element of working in the NOC being proactive to drive continuous improvement with the wider team and management teams is as equally important to this role. Key responsibilities: Respond to any alarm and act proactively in line with the NOC role in order to minimise any possible service outage In case of Service Degradation or Outage conditions promptly perform all necessary actions to restore service as quickly as possible Escalate as specified in the service section below per the relevant procedure and handle the communication to the stakeholders Issue appropriate notifications Timely produce accurate reports Perform regular/routine checks on all systems and services to ensure their reliability Provide feedback on any operational issues to other controllers, NOC support engineers and manager Contribute on keeping up to date procedures / documentation and contact details Participate in network activities coordination, especially if these are real time activities, emergency, short notice or out the working hours Provide support as necessary to LES's in maintaining network carrier levels Monitor the progress of any distress traffic in the network and take immediate action if necessary to ensure successful dispositions of calls For the Data Communication Network (DCN), perform routine checks on routers for link failures and produce reports. Escalate link issues with Service Provider and get it resolved ASAP including any follow-up activity until cases are closed. Acknowledging and acting on alarms on NMS. Provide first line support to the DCN Team by opening up ports and checking port status Drive continuous improvement by adopting a proactive mind-set and presenting ideas to management Identify areas for automation to reduce manual efforts where possible QUALIFICATIONS Essential Knowledge and Skills: Experience in Operational environment Technical education in electronics and/or telecommunications Good knowledge of satellite communication networks, systems and propagation Good knowledge of measurement techniques in analogue and digital networks i.e. IF and RF( Preferred Sectors of experience in: VSAT, Ka band, L Band, C band) Understanding of Digital Communications Networks: protocols (IP, TCP, UDP, routing, etc) and architecture (routers, switches, firewall, etc.) Good PC skills with knowledge of MS Windows, MS Office, Database programs and Web based systems. Knowledge of Service Now Skills in automation platforms, techniques and scripting Must be able to communicate at all organizational levels History of being a team player and team builder Critical ability in order to set the right priorities in a complex environment Strong troubleshooting and analytical skills Positive and energetic attitude Capability to work autonomously as well as a self-starter and self-motivated Honest, Respectful and Patient Ability to adapt and change in a dynamic working environment Desirable Knowledge and Skills: Experience in VSAT and ground stations installation Past experience on shift working pattern Experience with Inmarsat systems/services Experience with mobile network and user terminals Working experience on Cisco routers, switches and firewalls and monitoring tools (HP NNM, Netcool, Solarwinds) CCNA Cisco certified ADDITIONAL INFORMATION You must be eligible to work in this location advertised. Our culture and ways of working Our values define our culture and represent what we believe in. Viasat employees aspire to behaviours that support our values, which create a stronger working environment and lie at the heart of our continued success as an organisation. Customer - we provide a unique value to our customers Accountability - we take ownership, we deliver results, and we keep our promises Respect - we collaborate, we embrace and celebrate diversity and we value difference Excellence - we create bold solutions for our customers and put quality at the heart of everything we do We also value and encourage a healthy work-life balance, so we offer flexible working wherever possible. Depending on the operational requirements of your job and your team, we can offer compressed hours (nine-day fortnight), hybrid office-remote working, and flexibility during your working day to take care of personal commitments. Diversity We want the best people for the job, and we warmly welcome applications from you if you're suitably qualified and eligible, regardless of your sex, gender, age, race, ethnicity, disability, sexuality, gender identity, neurodiverse qualities, religion or belief, marital status, pregnancy, or maternity status. We are signed up to the Halo Hair Code, which aims to protect employees who come to work with natural hair and protective hairstyles associated with their racial, ethnic, and cultural identities. To give you the best experience possible during your application process and interview, we can make adjustments. For example, if you're visually impaired we'll happily meet you locally and help you find your way to our office, or if you have neurodiverse qualities, we can provide you with additional support to help you prepare for your interview. Please let our Resourcing Team know if there are any ways in which we can support you.
14/08/2023
Full time
COMPANY DESCRIPTION On May 31, 2023, Viasat completed its acquisition of Inmarsat, combining the teams, technologies and resources of the two companies to create a new global communications partner. About Viasat Viasat is a global communications company that believes everyone and everything in the world can be connected. With offices in 24 countries around the world, our mission shapes how consumers, businesses, governments and militaries around the world communicate and connect. Viasat is developing the ultimate global communications network to power high-quality, reliable, secure, affordable, fast connections to positively impact people's lives anywhere they are-on the ground, in the air or at sea, while building a sustainable future in space. Chief Operations Office The Chief Operations Office (COO) plays a vital role managing the services that keep our business running and delivering to our customers. COO consists of 9 functions including: Satellite Operations, Network Operations, Service Assurance, Service Delivery Aviation and Customer Assurance, Service Delivery and Supply Chain, Project Management Office, Global Cyber Security and Group IT JOB DESCRIPTION Primary role purpose: Ensure the continued and reliable operation of the Inmarsat networks, on a 24 hours per day basis, by supervising network operations, co-ordinating network activities and taking corrective actions as necessary to meet the network availability and service quality objectives. In addition to the reactive element of working in the NOC being proactive to drive continuous improvement with the wider team and management teams is as equally important to this role. Key responsibilities: Respond to any alarm and act proactively in line with the NOC role in order to minimise any possible service outage In case of Service Degradation or Outage conditions promptly perform all necessary actions to restore service as quickly as possible Escalate as specified in the service section below per the relevant procedure and handle the communication to the stakeholders Issue appropriate notifications Timely produce accurate reports Perform regular/routine checks on all systems and services to ensure their reliability Provide feedback on any operational issues to other controllers, NOC support engineers and manager Contribute on keeping up to date procedures / documentation and contact details Participate in network activities coordination, especially if these are real time activities, emergency, short notice or out the working hours Provide support as necessary to LES's in maintaining network carrier levels Monitor the progress of any distress traffic in the network and take immediate action if necessary to ensure successful dispositions of calls For the Data Communication Network (DCN), perform routine checks on routers for link failures and produce reports. Escalate link issues with Service Provider and get it resolved ASAP including any follow-up activity until cases are closed. Acknowledging and acting on alarms on NMS. Provide first line support to the DCN Team by opening up ports and checking port status Drive continuous improvement by adopting a proactive mind-set and presenting ideas to management Identify areas for automation to reduce manual efforts where possible QUALIFICATIONS Essential Knowledge and Skills: Experience in Operational environment Technical education in electronics and/or telecommunications Good knowledge of satellite communication networks, systems and propagation Good knowledge of measurement techniques in analogue and digital networks i.e. IF and RF( Preferred Sectors of experience in: VSAT, Ka band, L Band, C band) Understanding of Digital Communications Networks: protocols (IP, TCP, UDP, routing, etc) and architecture (routers, switches, firewall, etc.) Good PC skills with knowledge of MS Windows, MS Office, Database programs and Web based systems. Knowledge of Service Now Skills in automation platforms, techniques and scripting Must be able to communicate at all organizational levels History of being a team player and team builder Critical ability in order to set the right priorities in a complex environment Strong troubleshooting and analytical skills Positive and energetic attitude Capability to work autonomously as well as a self-starter and self-motivated Honest, Respectful and Patient Ability to adapt and change in a dynamic working environment Desirable Knowledge and Skills: Experience in VSAT and ground stations installation Past experience on shift working pattern Experience with Inmarsat systems/services Experience with mobile network and user terminals Working experience on Cisco routers, switches and firewalls and monitoring tools (HP NNM, Netcool, Solarwinds) CCNA Cisco certified ADDITIONAL INFORMATION You must be eligible to work in this location advertised. Our culture and ways of working Our values define our culture and represent what we believe in. Viasat employees aspire to behaviours that support our values, which create a stronger working environment and lie at the heart of our continued success as an organisation. Customer - we provide a unique value to our customers Accountability - we take ownership, we deliver results, and we keep our promises Respect - we collaborate, we embrace and celebrate diversity and we value difference Excellence - we create bold solutions for our customers and put quality at the heart of everything we do We also value and encourage a healthy work-life balance, so we offer flexible working wherever possible. Depending on the operational requirements of your job and your team, we can offer compressed hours (nine-day fortnight), hybrid office-remote working, and flexibility during your working day to take care of personal commitments. Diversity We want the best people for the job, and we warmly welcome applications from you if you're suitably qualified and eligible, regardless of your sex, gender, age, race, ethnicity, disability, sexuality, gender identity, neurodiverse qualities, religion or belief, marital status, pregnancy, or maternity status. We are signed up to the Halo Hair Code, which aims to protect employees who come to work with natural hair and protective hairstyles associated with their racial, ethnic, and cultural identities. To give you the best experience possible during your application process and interview, we can make adjustments. For example, if you're visually impaired we'll happily meet you locally and help you find your way to our office, or if you have neurodiverse qualities, we can provide you with additional support to help you prepare for your interview. Please let our Resourcing Team know if there are any ways in which we can support you.
Auxilion are looking to hire a Network Engineer. The Network Engineer will have expert knowledge of Networking for organisation wide support. You will be working as part of our SOC, working alongside our L3 RMM Infrastructure Engineers and the wider team. Previous commercial Networking experience 3 years minimum is required to be considered for this position. CCNA or CCNP Proven hands-on network engineering experience Firewalls Vendor Support HP Switches Fortigate/Barracua/Aruba The successful candidate will be responsible for the network and security elements of Auxilion and it's customer's environment split across various locations. This includes the wired and wireless networks, network security systems, remote access and several monitoring systems. What will you be doing: Maintenance and development of the network environment Interaction with project teams to facilitate new systems and upgrades Working in a support environment focusing on continuous operation of the various customer sites, many of them running in a high availability configuration Provide support and monitoring services across all areas of the network to ensure uninterrupted service and availability within the customer environment Incident resolution and monitoring of the estate through a number of key monitoring tools Participates in availability, capacity and change management processes. Daily monitoring and escalation of any issues ensuring a continuity of service. Ensure compliance of all 3rd parties to security policies Responsible for extending the principles of IT security (based on ISO 27000) across the customer estate Production of Reports: Results of vulnerability scans/penetration tests/security reviews Intrusion reports Error and alert monitoring and resolution Unplanned downtime report Security metrics report (aggregation and summary of detailed reports) Working and support knowledge of the following: CCNA or CCNP Proven hands-on network engineering experience Cisco switch and Router configuration [layer 2 and 3] CISCO ASA or equivalent Firewall experience Cisco wireless systems or relevant enterprise wireless solution Good problem-solving skills Excellent communication skills (Communication to customers verbal and written is mandatory) Network troubleshooting Essential Skills: Core Infrastructure CISCO - Core Switches HP - Core Switches Firewalls CISCO ASA 5515/5510 NOKIA Checkpoint Firewalls Barracuda Fortigate Aruba Cable Patching SolarWinds or similar monitoring tools Vendor Support Desirable Skills: RSA Authentication Remote Access Citrix Netscalers Fibre channel SAN experience Brocade Switches Intrusion Protection Varonis Tipping Point Threat Protection Ironport FireEye Websense Experience Required Experience of working in a large network environment. Service oriented behaviour and communication to internal customers. Experience with face-to-face customer liaison. Qualities: Integrity, attention to detail, timeline sensitive, goal oriented, motivated. Good communication and teamwork skills and interpersonal skills are key. Our Company Auxilion - About Us Work matters. It's where we spend a third of our lives. At Auxilion we strive to be a great place to work, with career opportunities and development of people in our DNA. Our competitive advantage is how we manage the Customer Relationship journey. Our people have a passion for their work, our culture and our values. Whether your focus is technical, sales, finance. or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.
14/08/2023
Full time
Auxilion are looking to hire a Network Engineer. The Network Engineer will have expert knowledge of Networking for organisation wide support. You will be working as part of our SOC, working alongside our L3 RMM Infrastructure Engineers and the wider team. Previous commercial Networking experience 3 years minimum is required to be considered for this position. CCNA or CCNP Proven hands-on network engineering experience Firewalls Vendor Support HP Switches Fortigate/Barracua/Aruba The successful candidate will be responsible for the network and security elements of Auxilion and it's customer's environment split across various locations. This includes the wired and wireless networks, network security systems, remote access and several monitoring systems. What will you be doing: Maintenance and development of the network environment Interaction with project teams to facilitate new systems and upgrades Working in a support environment focusing on continuous operation of the various customer sites, many of them running in a high availability configuration Provide support and monitoring services across all areas of the network to ensure uninterrupted service and availability within the customer environment Incident resolution and monitoring of the estate through a number of key monitoring tools Participates in availability, capacity and change management processes. Daily monitoring and escalation of any issues ensuring a continuity of service. Ensure compliance of all 3rd parties to security policies Responsible for extending the principles of IT security (based on ISO 27000) across the customer estate Production of Reports: Results of vulnerability scans/penetration tests/security reviews Intrusion reports Error and alert monitoring and resolution Unplanned downtime report Security metrics report (aggregation and summary of detailed reports) Working and support knowledge of the following: CCNA or CCNP Proven hands-on network engineering experience Cisco switch and Router configuration [layer 2 and 3] CISCO ASA or equivalent Firewall experience Cisco wireless systems or relevant enterprise wireless solution Good problem-solving skills Excellent communication skills (Communication to customers verbal and written is mandatory) Network troubleshooting Essential Skills: Core Infrastructure CISCO - Core Switches HP - Core Switches Firewalls CISCO ASA 5515/5510 NOKIA Checkpoint Firewalls Barracuda Fortigate Aruba Cable Patching SolarWinds or similar monitoring tools Vendor Support Desirable Skills: RSA Authentication Remote Access Citrix Netscalers Fibre channel SAN experience Brocade Switches Intrusion Protection Varonis Tipping Point Threat Protection Ironport FireEye Websense Experience Required Experience of working in a large network environment. Service oriented behaviour and communication to internal customers. Experience with face-to-face customer liaison. Qualities: Integrity, attention to detail, timeline sensitive, goal oriented, motivated. Good communication and teamwork skills and interpersonal skills are key. Our Company Auxilion - About Us Work matters. It's where we spend a third of our lives. At Auxilion we strive to be a great place to work, with career opportunities and development of people in our DNA. Our competitive advantage is how we manage the Customer Relationship journey. Our people have a passion for their work, our culture and our values. Whether your focus is technical, sales, finance. or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.
Title: Network Fulfilment Engineer Duration: 6+ Months Location: Brick Lane- 2-3 days onsite per week Job Description: Your key responsibilities: • Candidate will be part of a dynamic team though must have the ability to proactively work on their own to manage and balance a continuous workload.• To maintain up-to-date knowledge of hardware, software and scripting methodologies.• Configure and integrate nodes and solutions into networks (new and existing).• Perform troubleshoot on network integration processes and resolve configuration issues when they arise; demonstrating good organisation and problem-solving methodologies.• An ability to simplify and explain technical information to others.• Contribute to implement continuous improvements in all areas.• Perform integration solutions and communicate with all relevant third party.• Accept and respond to calls from the Team's hunt group in a professional and organised manner.• Manage and integrate ad hoc projects at short notice to a high standard.• Candidate must take ownership to manage ticket references from start to finish in an organised manner to include appropriate ongoing updates. Candidate SpecificationTo be successful for this role • You should have a proven interest in Networking• You must be a curious and a self-directed learner• You must like and be adept at solving problems• You must have a strong eye for detail• You must have strong organisation skills• Excellent verbal and written communication skills• Self-motivated and a team player Essential DesirableQualifications • Working towards CCNA, NRS level 1 or JNCIA accreditation• CCNP, NRS 1 & 2 or JNCIA accreditation Specialist Knowledge • A fundamental knowledge of how networks are utilized and operate in a fast-moving environment will be advantageous.• Allowing an individual to identify risk and any potential impact related to change to therefore avoid unnecessary downtime.• An in-depth knowledge how all Corporate Networks are built and operate with all the diverse services to support its Customers base and demand.• Industry Experience Having good verbal and listening communication skills is prerequisite to be able to document and hand over to others with the necessary detail to ensure continuity of work.• Knowledge of systems to include Manage Now (Spark), INCA, SevOne, Insight & Planning BMS.• Along with knowledge in scripting using python 3. Technical Skills • Well-honed all round computer skills• Experience of CLI and terminal sessions on multi-vendor platforms• Pragmatic, logical approach to problem solving.• Experience of configuring switches and routers to integrate them to a live network, as well as troubleshoot any unforeseen problem that could be encountered.
13/08/2023
Full time
Title: Network Fulfilment Engineer Duration: 6+ Months Location: Brick Lane- 2-3 days onsite per week Job Description: Your key responsibilities: • Candidate will be part of a dynamic team though must have the ability to proactively work on their own to manage and balance a continuous workload.• To maintain up-to-date knowledge of hardware, software and scripting methodologies.• Configure and integrate nodes and solutions into networks (new and existing).• Perform troubleshoot on network integration processes and resolve configuration issues when they arise; demonstrating good organisation and problem-solving methodologies.• An ability to simplify and explain technical information to others.• Contribute to implement continuous improvements in all areas.• Perform integration solutions and communicate with all relevant third party.• Accept and respond to calls from the Team's hunt group in a professional and organised manner.• Manage and integrate ad hoc projects at short notice to a high standard.• Candidate must take ownership to manage ticket references from start to finish in an organised manner to include appropriate ongoing updates. Candidate SpecificationTo be successful for this role • You should have a proven interest in Networking• You must be a curious and a self-directed learner• You must like and be adept at solving problems• You must have a strong eye for detail• You must have strong organisation skills• Excellent verbal and written communication skills• Self-motivated and a team player Essential DesirableQualifications • Working towards CCNA, NRS level 1 or JNCIA accreditation• CCNP, NRS 1 & 2 or JNCIA accreditation Specialist Knowledge • A fundamental knowledge of how networks are utilized and operate in a fast-moving environment will be advantageous.• Allowing an individual to identify risk and any potential impact related to change to therefore avoid unnecessary downtime.• An in-depth knowledge how all Corporate Networks are built and operate with all the diverse services to support its Customers base and demand.• Industry Experience Having good verbal and listening communication skills is prerequisite to be able to document and hand over to others with the necessary detail to ensure continuity of work.• Knowledge of systems to include Manage Now (Spark), INCA, SevOne, Insight & Planning BMS.• Along with knowledge in scripting using python 3. Technical Skills • Well-honed all round computer skills• Experience of CLI and terminal sessions on multi-vendor platforms• Pragmatic, logical approach to problem solving.• Experience of configuring switches and routers to integrate them to a live network, as well as troubleshoot any unforeseen problem that could be encountered.
Summary We're looking for a Network Engineer to help us take a proactive, hands-on approach to network operations, working with the immediate team along with the wider operations teams, information security and service managers. You'll enjoy problem solving and continually learning and sharing your knowledge. You'll recognise that the world of networks is a forever changing landscape and we as a team need to continually grow and adapt to keep up with change. This is an opportunity for you to enhance the National Trust's approach to networking and be part of an exciting project that is being built from the ground up. Internally this role is known as IT Engineer. What it's like to work here You will be joining a team of 3 keen, relaxed, IT professionals who really want to drive forward the network projects and needs of the Trust. We are lucky to have some cutting-edge tools at our disposal from vendors like Cisco, Fortinet, and Meraki. We are punching above our weight when comparing the tools available to us in Networks compared with other organisations in our field. The IT teams are very keen to assist employees to gain certifications or experience in areas they are interested in as this has a huge benefit to the organisation, as the knowledge of employees improves so does the organisation. Your contractual location will be our head office in Swindon, however there will be an opportunity to explore and agree hybrid working arrangements which strike the right balance for you and the Trust. What you'll be doing Working with a high-performing team of dedicated network operations personnel, you'll be an integral part of the team providing support for the infrastructure as well as project rollout. The role in not limited to networking only but will also have exposure to wider infrastructure support. You'll be developing strong relationships across the organisation as well as externally, with strategic support partners and 3rd party vendors, who provide the tooling in use at the National Trust. These engagements ensure not only the day to day running of the network but also provide the basis for a "bigger picture" alignment with the remaining IT departments and the general push towards more SaaS, PaaS and IaaS solutions. As our Network Engineer you'll work along with the other relevant teams to achieve project delivery as well as part of BAU pieces. Who we're looking for You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what is possible in this role. For this position were looking for someone who has: A keen interest in networking, with a focus on routing and switching (Cisco) Exposure to Meraki Wi-Fi technologies as well as Meraki SD-WAN. Experience supporting and troubleshooting Fortinet products (focus on FortiGate Firewall, FortiClient, FortiManager and FortiAnalyser). Work with a wide variety of tools from various vendors e.g., Cisco, Fortinet and Microsoft Holds or is working towards the following vendor certifications: CCNA R&S, Fortinet NSE3/4, Engineering Cisco Meraki Solutions (ECMS 500-220) or equivalent experience Proven track record in a NoC support role with daily troubleshooting as well as project deployment experience. Focus will be on the support skills but looking to improve scoping, managing, and deploying projects on production networks A proactive nature, offering up suggestions or improvements to the team Ability to take the lead on assigned tasks, meeting engagements, team updates etc. Good understanding of Microsoft server products, mainly Active Directory, DHCP and DNS and how these integrate with the network Understanding of cloud technologies (AWS and Azure) The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Flexible working whenever possible Free parking at most locations Free entry to our properties for you, a guest and your children (under 18) Substantial pension scheme of up to 10% basic salary Click here to find out more about the benefits we offer to support you.
12/09/2022
Full time
Summary We're looking for a Network Engineer to help us take a proactive, hands-on approach to network operations, working with the immediate team along with the wider operations teams, information security and service managers. You'll enjoy problem solving and continually learning and sharing your knowledge. You'll recognise that the world of networks is a forever changing landscape and we as a team need to continually grow and adapt to keep up with change. This is an opportunity for you to enhance the National Trust's approach to networking and be part of an exciting project that is being built from the ground up. Internally this role is known as IT Engineer. What it's like to work here You will be joining a team of 3 keen, relaxed, IT professionals who really want to drive forward the network projects and needs of the Trust. We are lucky to have some cutting-edge tools at our disposal from vendors like Cisco, Fortinet, and Meraki. We are punching above our weight when comparing the tools available to us in Networks compared with other organisations in our field. The IT teams are very keen to assist employees to gain certifications or experience in areas they are interested in as this has a huge benefit to the organisation, as the knowledge of employees improves so does the organisation. Your contractual location will be our head office in Swindon, however there will be an opportunity to explore and agree hybrid working arrangements which strike the right balance for you and the Trust. What you'll be doing Working with a high-performing team of dedicated network operations personnel, you'll be an integral part of the team providing support for the infrastructure as well as project rollout. The role in not limited to networking only but will also have exposure to wider infrastructure support. You'll be developing strong relationships across the organisation as well as externally, with strategic support partners and 3rd party vendors, who provide the tooling in use at the National Trust. These engagements ensure not only the day to day running of the network but also provide the basis for a "bigger picture" alignment with the remaining IT departments and the general push towards more SaaS, PaaS and IaaS solutions. As our Network Engineer you'll work along with the other relevant teams to achieve project delivery as well as part of BAU pieces. Who we're looking for You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what is possible in this role. For this position were looking for someone who has: A keen interest in networking, with a focus on routing and switching (Cisco) Exposure to Meraki Wi-Fi technologies as well as Meraki SD-WAN. Experience supporting and troubleshooting Fortinet products (focus on FortiGate Firewall, FortiClient, FortiManager and FortiAnalyser). Work with a wide variety of tools from various vendors e.g., Cisco, Fortinet and Microsoft Holds or is working towards the following vendor certifications: CCNA R&S, Fortinet NSE3/4, Engineering Cisco Meraki Solutions (ECMS 500-220) or equivalent experience Proven track record in a NoC support role with daily troubleshooting as well as project deployment experience. Focus will be on the support skills but looking to improve scoping, managing, and deploying projects on production networks A proactive nature, offering up suggestions or improvements to the team Ability to take the lead on assigned tasks, meeting engagements, team updates etc. Good understanding of Microsoft server products, mainly Active Directory, DHCP and DNS and how these integrate with the network Understanding of cloud technologies (AWS and Azure) The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Flexible working whenever possible Free parking at most locations Free entry to our properties for you, a guest and your children (under 18) Substantial pension scheme of up to 10% basic salary Click here to find out more about the benefits we offer to support you.
Advatek is an award-winning next generation IT Services company delivering innovative security, networking, business continuity and cloud infrastructure solutions for businesses and public sector organisations across the UK. This is an exciting opportunity to develop your career by joining a newly formed service desk within an established network engineering and consultancy company. You will be supporting public and private sector including NHS trusts and FTSE 100 companies, delivering first class network support.
This opportunity will also offer superb exposure to new and emerging technologies working alongside highly qualified network and security consultants, and system architects. We offer training and development, giving study time within work hours and covering costs for training and certification. We are firm believers in developing talent and promoting from within, giving you the ability to progress your career to the highest levels within Advatek. This is all within a small but growing team.
Responsibilities will include.
Daily checks of client networks and alerts.
Troubleshooting of network and infrastructure issues.
Taking responsibility and ownership of tasks within an escalation framework.
Client communication over video link, phone and email.
Working alongside routing and security architects to expand knowledge and provide comprehensive support off the back of network projects.
Maintaining of accurate logs and documentation.
Flexible working with some days from home is offered.
Suitable for CCNA or working towads CCNA.
1-2 years experience desirable.
CISCO and Fortinet experiance desirable.
Benefits:
A friendly and supportive working environment
Working with CCIE and similar level archtects, engineers and security proffessionals who will mentor you.
Time provided during work hours to study towards certification
Paid for certification
Exposure to large private and public sector networks
Exposure to cutting edge network and securiy technologies
Flexible working (3/5)
29/11/2021
Full time
Advatek is an award-winning next generation IT Services company delivering innovative security, networking, business continuity and cloud infrastructure solutions for businesses and public sector organisations across the UK. This is an exciting opportunity to develop your career by joining a newly formed service desk within an established network engineering and consultancy company. You will be supporting public and private sector including NHS trusts and FTSE 100 companies, delivering first class network support.
This opportunity will also offer superb exposure to new and emerging technologies working alongside highly qualified network and security consultants, and system architects. We offer training and development, giving study time within work hours and covering costs for training and certification. We are firm believers in developing talent and promoting from within, giving you the ability to progress your career to the highest levels within Advatek. This is all within a small but growing team.
Responsibilities will include.
Daily checks of client networks and alerts.
Troubleshooting of network and infrastructure issues.
Taking responsibility and ownership of tasks within an escalation framework.
Client communication over video link, phone and email.
Working alongside routing and security architects to expand knowledge and provide comprehensive support off the back of network projects.
Maintaining of accurate logs and documentation.
Flexible working with some days from home is offered.
Suitable for CCNA or working towads CCNA.
1-2 years experience desirable.
CISCO and Fortinet experiance desirable.
Benefits:
A friendly and supportive working environment
Working with CCIE and similar level archtects, engineers and security proffessionals who will mentor you.
Time provided during work hours to study towards certification
Paid for certification
Exposure to large private and public sector networks
Exposure to cutting edge network and securiy technologies
Flexible working (3/5)
IT Security Analyst - IT Security Officer sought by an exciting and growing business with offices in Oxfordshire. There will be an option to work from home within the working week. To succeed, you'll need significant IT Security experience together with a strong understanding of IT systems and processes. This is a role where you'll make an important impact, so you'll need deep technical understanding of IT systems and appropriate technical qualifications such as Security+, CEH, CCNA, MCSE. A self-starter and excellent team motivator, you'll have the ability to build effective working relationships at all levels and bring integrity, trust and an innovative mindset to the role Duties will include: Engage with suppliers, review supplier documentation and, if required, prepare risk management documentation and technical risk assessments to support Change Management and Information Security Management processes. Participate in the weekly Change Advisory Board. Lead and manage required regular infrastructure and build security audits including IT Health Checks and discrete system penetration testing, etc. Manage the remediation action plans relating to recommendations to reduce infrastructure and service vulnerabilities. Manage and liaise with partners and 3rd party suppliers, evaluating information security products and services including regular reporting from suppliers SOC functions and technical security controls. Establish and direct an ongoing, proactive risk assessment program for all new and existing systems and remain familiar with the business processes so effective controls can be put in place for those areas presenting the greatest information security risk. Communicate risks and recommendations to mitigate risks to the IT senior management team, taking account to impact on business processes and cost/benefit terms so decisions can be made to ensure the security of information systems and information Maintain contact with security authorities, internal and external, to ensure that security warnings/advisories are appropriately monitored and acted upon to ensure that information remains secure against external and internal threats.
05/11/2021
Full time
IT Security Analyst - IT Security Officer sought by an exciting and growing business with offices in Oxfordshire. There will be an option to work from home within the working week. To succeed, you'll need significant IT Security experience together with a strong understanding of IT systems and processes. This is a role where you'll make an important impact, so you'll need deep technical understanding of IT systems and appropriate technical qualifications such as Security+, CEH, CCNA, MCSE. A self-starter and excellent team motivator, you'll have the ability to build effective working relationships at all levels and bring integrity, trust and an innovative mindset to the role Duties will include: Engage with suppliers, review supplier documentation and, if required, prepare risk management documentation and technical risk assessments to support Change Management and Information Security Management processes. Participate in the weekly Change Advisory Board. Lead and manage required regular infrastructure and build security audits including IT Health Checks and discrete system penetration testing, etc. Manage the remediation action plans relating to recommendations to reduce infrastructure and service vulnerabilities. Manage and liaise with partners and 3rd party suppliers, evaluating information security products and services including regular reporting from suppliers SOC functions and technical security controls. Establish and direct an ongoing, proactive risk assessment program for all new and existing systems and remain familiar with the business processes so effective controls can be put in place for those areas presenting the greatest information security risk. Communicate risks and recommendations to mitigate risks to the IT senior management team, taking account to impact on business processes and cost/benefit terms so decisions can be made to ensure the security of information systems and information Maintain contact with security authorities, internal and external, to ensure that security warnings/advisories are appropriately monitored and acted upon to ensure that information remains secure against external and internal threats.
Infrastructure & Cloud Engineer Location: Home working with one day per week in Swindon Salary: £40K - £45K dependent on experience and expectations. Existing opportunity join an evolving infrastructure and cloud team, with particular focus on improving network and server environment. What you'll be doing: Build, design and deploy secure and reliable network environments for office, cloud and data-centre environments using technology from industry leaders including Cisco, Microsoft and VMware. Develop, enhance and maintain our automation, using the latest toolsets. Perform ongoing performance tuning, hardware upgrades and resource optimisation. Keep the infrastructure safe, secure and supported by ensuring backups meet the needs of the business. What we're looking for: Experience with and/or working towards: VMWare VCP, Cisco CCNA, ITIL Foundation, CoBIT, COMPTIA, MCSA MCTS MCP. Technical business IT experience in a traditional data-centre and/or cloud environment. Microsoft technologies, Azure, Office 365, Dynamic 365, Sharepoint. Project (particularly Agile scrum) and day-to-day support experience. To find out more about this role, please apply or contact: (see below)
05/11/2021
Full time
Infrastructure & Cloud Engineer Location: Home working with one day per week in Swindon Salary: £40K - £45K dependent on experience and expectations. Existing opportunity join an evolving infrastructure and cloud team, with particular focus on improving network and server environment. What you'll be doing: Build, design and deploy secure and reliable network environments for office, cloud and data-centre environments using technology from industry leaders including Cisco, Microsoft and VMware. Develop, enhance and maintain our automation, using the latest toolsets. Perform ongoing performance tuning, hardware upgrades and resource optimisation. Keep the infrastructure safe, secure and supported by ensuring backups meet the needs of the business. What we're looking for: Experience with and/or working towards: VMWare VCP, Cisco CCNA, ITIL Foundation, CoBIT, COMPTIA, MCSA MCTS MCP. Technical business IT experience in a traditional data-centre and/or cloud environment. Microsoft technologies, Azure, Office 365, Dynamic 365, Sharepoint. Project (particularly Agile scrum) and day-to-day support experience. To find out more about this role, please apply or contact: (see below)
Fantastic opportunity for Network Engineer to join a well established and growing business based in Coventry. Network Engineer Coventry £40,000 - £50,000 dependent upon experience As the Network Engineer you will be reporting to the IT Systems Engineering Manager in a newly formed team. You will be responsible for the day-to-day stability, improvements, network related projects and controlled changes of the clients Internal and Production networks across multiple sites and datacentres. Role Responsibilities: Deploy, improve and modify network configuration including Firewalls and Switches as required by the business needs Assist the Network Analyst and support team with escalated problems Identify opportunities to improve our service to our customer base, so that SLA's are exceeded, and customer feedback is consistently high Provide assistance to colleagues both within and outside of the Technical Operations team for any issues related to our application and platforms Improve on existing systems and capacity monitoring Adhere to all internal processes (change/incident/problem etc) as set out by the IT department Ensure all aspects of the system are adequately documented and reviewed Skills/Attributes Required Strong Cisco Networking skills (ASA's, Switches, Firepower(FTD) ) - CCNA or equivalent. Good extended network administration experience, Load balancers, VMWare, WAN, WLAN, and LAN configurations, network problem solving. SDWAN Experience (Juniper SRX ) Excellent understanding of all DHCP, DNS, TCP/IP Experience working in a change control environment Strong troubleshooting skills and the ability to interpret fault descriptions provided by customers or internal escalations and translate these into resolutions ITSM experience ie server desk plus Excellent communication Skills Configuration and support of VMWare ESX environments If you have te skills and experience that our client is looking for then please apply for the role and we will be in touch.
05/11/2021
Full time
Fantastic opportunity for Network Engineer to join a well established and growing business based in Coventry. Network Engineer Coventry £40,000 - £50,000 dependent upon experience As the Network Engineer you will be reporting to the IT Systems Engineering Manager in a newly formed team. You will be responsible for the day-to-day stability, improvements, network related projects and controlled changes of the clients Internal and Production networks across multiple sites and datacentres. Role Responsibilities: Deploy, improve and modify network configuration including Firewalls and Switches as required by the business needs Assist the Network Analyst and support team with escalated problems Identify opportunities to improve our service to our customer base, so that SLA's are exceeded, and customer feedback is consistently high Provide assistance to colleagues both within and outside of the Technical Operations team for any issues related to our application and platforms Improve on existing systems and capacity monitoring Adhere to all internal processes (change/incident/problem etc) as set out by the IT department Ensure all aspects of the system are adequately documented and reviewed Skills/Attributes Required Strong Cisco Networking skills (ASA's, Switches, Firepower(FTD) ) - CCNA or equivalent. Good extended network administration experience, Load balancers, VMWare, WAN, WLAN, and LAN configurations, network problem solving. SDWAN Experience (Juniper SRX ) Excellent understanding of all DHCP, DNS, TCP/IP Experience working in a change control environment Strong troubleshooting skills and the ability to interpret fault descriptions provided by customers or internal escalations and translate these into resolutions ITSM experience ie server desk plus Excellent communication Skills Configuration and support of VMWare ESX environments If you have te skills and experience that our client is looking for then please apply for the role and we will be in touch.
Our client is looking for an Infrastructure Analyst to join their team ASAP. The successful candidate will be involved in a varied and vast range of duties from supporting and maintaining the windows server and network infrastructure to development on all aspects of their environment, enabling the IT team to successfully meet the business objectives within reasonable timeframes and agreed SLA's. You will be given a great platform further develop skills, with exposure to enterprise technologies including VMware, Cisco, Juniper, Windows server and SAN storage, and will gain the experience to succeed in this fast moving and challenging role. Skills/Experience Experience of supporting Microsoft Windows Server environments Supporting VMware environments In depth experience of supporting SAN technologies Managing and maintaining data and configuration backups for applications and infrastructure XenApp and Citrix ADC (formerly Netscaler) technologies Experience of supporting Cisco, Juniper and Checkpoint technologies Use of monitoring tools to manage resource utilisation, trending and capacity Implementation of security tools, policies and procedures Managing incidents and service requests within a central IT ticketing system Working in a busy infrastructure team, working closely with other members of the wider IT Team to resolve incidents and deliver service requests Design and implementation of infrastructure for IT projects Delivery infrastructure changes using a formal change management process Creating and maintaining documentation on infrastructure systems Developing processes for maintaining infrastructure systems Desirable Skills/Experience System and architecture design Zabbix monitoring Veeam backup and replication Desirable Qualifications Microsoft MCSE Cisco CCNA Juniper JNCIA-Junos Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
05/11/2021
Full time
Our client is looking for an Infrastructure Analyst to join their team ASAP. The successful candidate will be involved in a varied and vast range of duties from supporting and maintaining the windows server and network infrastructure to development on all aspects of their environment, enabling the IT team to successfully meet the business objectives within reasonable timeframes and agreed SLA's. You will be given a great platform further develop skills, with exposure to enterprise technologies including VMware, Cisco, Juniper, Windows server and SAN storage, and will gain the experience to succeed in this fast moving and challenging role. Skills/Experience Experience of supporting Microsoft Windows Server environments Supporting VMware environments In depth experience of supporting SAN technologies Managing and maintaining data and configuration backups for applications and infrastructure XenApp and Citrix ADC (formerly Netscaler) technologies Experience of supporting Cisco, Juniper and Checkpoint technologies Use of monitoring tools to manage resource utilisation, trending and capacity Implementation of security tools, policies and procedures Managing incidents and service requests within a central IT ticketing system Working in a busy infrastructure team, working closely with other members of the wider IT Team to resolve incidents and deliver service requests Design and implementation of infrastructure for IT projects Delivery infrastructure changes using a formal change management process Creating and maintaining documentation on infrastructure systems Developing processes for maintaining infrastructure systems Desirable Skills/Experience System and architecture design Zabbix monitoring Veeam backup and replication Desirable Qualifications Microsoft MCSE Cisco CCNA Juniper JNCIA-Junos Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Network Engineer Hybrid working - 12 month FTC Our client who are a household name in the North West are looking for a Network Engineer. The Network Engineer will be responsible for the support of the group's network infrastructure to ensure it meets with the Group's strategic objectives and compliance requirements. If successful, you will also assist the Cloud Network Architect with the planned migration to the Cloud (Azure). Role responsibilities: Working closely with key stakeholders, including Information Security, to deliver and maintain a secure, compliant on premise solution. Operating as a technical specialist who oversees the resolution of 3rd line tickets. Managing and maintaining network security appliances (Cisco ASA/Firepower, VPN (including VPN AnyConnect Client), Cisco ISE, RSA, Checkpoint Endpoint and Checkpoint NGFW. Managing and maintaining Symantec Secure Web Proxy (WSS), including 3rd line support. Performing Checkpoint Firewall configuration for Azure Migration Projects. Managing and maintaining the Cisco Meraki Wireless solution. Creating and updating networking documentation such as Visio diagrams. Network monitoring: developing monitoring routines, performing or overseeing routine checks, escalating and agreeing remedial activity required. Overseeing or performing the completion of remedial activities. Working with key stakeholders to develop, and demonstrate, a good understanding of business needs as relates to infrastructure and networks. Horizon scanning. Maintaining knowledge of good and leading practice and emerging trends, in infrastructure and networks. Identifying opportunities for improvement. Leading on, or contributing to, the delivery of specific improvements as agreed with Run' management. Capturing and managing knowledge relating to area of responsibility, ensuring that policies, processes and procedures are documented and kept up to date. Skills required: You have a strong understanding of networking, infrastructure and security (CCNA highly desirable or working towards accreditation) You have In-depth networking experience (LAN/WAN/SWITCHING/WIFI), Information Security eg Firewalls, Cisco ASA/Firepower and Checkpoint, Cisco ISE You have an understanding of Cloud technologies (preferably Azure) Network Engineer Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
05/11/2021
Network Engineer Hybrid working - 12 month FTC Our client who are a household name in the North West are looking for a Network Engineer. The Network Engineer will be responsible for the support of the group's network infrastructure to ensure it meets with the Group's strategic objectives and compliance requirements. If successful, you will also assist the Cloud Network Architect with the planned migration to the Cloud (Azure). Role responsibilities: Working closely with key stakeholders, including Information Security, to deliver and maintain a secure, compliant on premise solution. Operating as a technical specialist who oversees the resolution of 3rd line tickets. Managing and maintaining network security appliances (Cisco ASA/Firepower, VPN (including VPN AnyConnect Client), Cisco ISE, RSA, Checkpoint Endpoint and Checkpoint NGFW. Managing and maintaining Symantec Secure Web Proxy (WSS), including 3rd line support. Performing Checkpoint Firewall configuration for Azure Migration Projects. Managing and maintaining the Cisco Meraki Wireless solution. Creating and updating networking documentation such as Visio diagrams. Network monitoring: developing monitoring routines, performing or overseeing routine checks, escalating and agreeing remedial activity required. Overseeing or performing the completion of remedial activities. Working with key stakeholders to develop, and demonstrate, a good understanding of business needs as relates to infrastructure and networks. Horizon scanning. Maintaining knowledge of good and leading practice and emerging trends, in infrastructure and networks. Identifying opportunities for improvement. Leading on, or contributing to, the delivery of specific improvements as agreed with Run' management. Capturing and managing knowledge relating to area of responsibility, ensuring that policies, processes and procedures are documented and kept up to date. Skills required: You have a strong understanding of networking, infrastructure and security (CCNA highly desirable or working towards accreditation) You have In-depth networking experience (LAN/WAN/SWITCHING/WIFI), Information Security eg Firewalls, Cisco ASA/Firepower and Checkpoint, Cisco ISE You have an understanding of Cloud technologies (preferably Azure) Network Engineer Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Our client is a start-up Investment and Trading business that provides a solution for the trading of digital assets globally. As part of our client's further expansion and following a recent investment round, we are now looking a DevOps Manager to come on board and lead other engineers, implement new functionality and processed to the software platform and optimise performance of this market leading and regulated digital asset exchange. DevOps Manager, Crypto Exchange - Permanent Location - London (100% remote based) Our client is a start-up Investment and Trading business that provides a solution for the trading of digital assets globally. Our client is looking bring on multiple engineers to support their digital growth and wider technology function, which is based in London but with headcount across parts of APAC too. As part of our client's further expansion and following a recent investment round, we are now looking a DevOps Manager to come on board and lead other engineers, implement new functionality and processed to the software platform and optimise performance of this market leading and regulated digital asset exchange. This is an exciting time to join our clients' ranks with lots of further growth and expansion planned across the DLT and Crypto arena on the cards for the coming months and years and undoubtedly more senior positions on offer for strong performers who are onboarded during its early-stage evolution. Key responsibilities Leading the DevOps delivery globally, partnering with Software Engineers and Architects Defining and owning DevOps best practices globally Introducing new processes and procedures, optimising the business, leading on Agile and IT strategy Coaching, developing and mentoring other DevOps Engineers (currently 1 senior and 2 junior engineers based in the Philippines) Designing cloud infrastructure - AWS Building and operating services on AWS, in combination with RESTful APIs, SQL and NoSQL databases Administration and troubleshooting of Linux based systems Deployment automation, monitoring and maintenance of cloud infrastructure (AWS) Experience with containerization and container orchestration services eg Docker and Kubernetes Networking (ideally seeking experience of CCNA level or higher) Scripting (Linux, PowerShell) Penetration, stress and performance testing Taking responsibility for technical Security principles and their implementation of controls I see this role as a fantastic opportunity to join a FinTech Start-up who are way ahead of the game. The position will provide opportunity for growth and career progression as well as offing exposure to Crypto trading practices and processes of some of the world's leading Institutional clients. Please call me ASAP for a confidential discussion with regards to this role/forward your CV ASAP to (see below)
05/11/2021
Full time
Our client is a start-up Investment and Trading business that provides a solution for the trading of digital assets globally. As part of our client's further expansion and following a recent investment round, we are now looking a DevOps Manager to come on board and lead other engineers, implement new functionality and processed to the software platform and optimise performance of this market leading and regulated digital asset exchange. DevOps Manager, Crypto Exchange - Permanent Location - London (100% remote based) Our client is a start-up Investment and Trading business that provides a solution for the trading of digital assets globally. Our client is looking bring on multiple engineers to support their digital growth and wider technology function, which is based in London but with headcount across parts of APAC too. As part of our client's further expansion and following a recent investment round, we are now looking a DevOps Manager to come on board and lead other engineers, implement new functionality and processed to the software platform and optimise performance of this market leading and regulated digital asset exchange. This is an exciting time to join our clients' ranks with lots of further growth and expansion planned across the DLT and Crypto arena on the cards for the coming months and years and undoubtedly more senior positions on offer for strong performers who are onboarded during its early-stage evolution. Key responsibilities Leading the DevOps delivery globally, partnering with Software Engineers and Architects Defining and owning DevOps best practices globally Introducing new processes and procedures, optimising the business, leading on Agile and IT strategy Coaching, developing and mentoring other DevOps Engineers (currently 1 senior and 2 junior engineers based in the Philippines) Designing cloud infrastructure - AWS Building and operating services on AWS, in combination with RESTful APIs, SQL and NoSQL databases Administration and troubleshooting of Linux based systems Deployment automation, monitoring and maintenance of cloud infrastructure (AWS) Experience with containerization and container orchestration services eg Docker and Kubernetes Networking (ideally seeking experience of CCNA level or higher) Scripting (Linux, PowerShell) Penetration, stress and performance testing Taking responsibility for technical Security principles and their implementation of controls I see this role as a fantastic opportunity to join a FinTech Start-up who are way ahead of the game. The position will provide opportunity for growth and career progression as well as offing exposure to Crypto trading practices and processes of some of the world's leading Institutional clients. Please call me ASAP for a confidential discussion with regards to this role/forward your CV ASAP to (see below)
Role : 2nd Line Support Engineer Location : Bristol - WFH Available Salary : £20K - £30K + Great Training Opportunities & Benefits I am recruiting for a very exciting opportunity for a 2nd Line IT Support Engineer. Please apply IMMEDIATELY to be considered. The Company * State of the Art Offices in Bristol, Easily Accessible from Outer Boroughs & Centre * A Well-Established Company that invests heavily into their employees and provides paid-for training, certifications and qualifications * A Large Client base which requires a professional and technically strong 2nd Line IT Support Engineer to provide a world-class service consistently The Role * This is a Progressive 2nd Line Position where you will work with a broad range of sectors and in-depth technologies * You will provide support to Junior IT Engineers in resolving technical issues, ensuring they gain knowledge to solve future problems and develop within their own career * Working in a friendly and supportive team environment, you will promote proactive working in a technically strong IT Support Team that facilitates employee progression What's in it for you? * A Competitive Salary of Up to £30,000 (DOE) * World-Class Training & Employee Progression Programmes * Lucrative OPTIONAL out of hours working * Generous Benefits Package * Great Work Environment **INTERVIEWING NOW - DO NOT MISS OUT** If it's something you're interested in then please apply immediately, you will be considered as soon as you apply or call for further details. hyper v - virtualisation - network - tcp/ip - dns - dhcp - security - 2nd line - 3rd line - servers - system management - software - hardware - cisco - ccna - cloud - azure - 365 - exchange - msp In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
04/11/2021
Full time
Role : 2nd Line Support Engineer Location : Bristol - WFH Available Salary : £20K - £30K + Great Training Opportunities & Benefits I am recruiting for a very exciting opportunity for a 2nd Line IT Support Engineer. Please apply IMMEDIATELY to be considered. The Company * State of the Art Offices in Bristol, Easily Accessible from Outer Boroughs & Centre * A Well-Established Company that invests heavily into their employees and provides paid-for training, certifications and qualifications * A Large Client base which requires a professional and technically strong 2nd Line IT Support Engineer to provide a world-class service consistently The Role * This is a Progressive 2nd Line Position where you will work with a broad range of sectors and in-depth technologies * You will provide support to Junior IT Engineers in resolving technical issues, ensuring they gain knowledge to solve future problems and develop within their own career * Working in a friendly and supportive team environment, you will promote proactive working in a technically strong IT Support Team that facilitates employee progression What's in it for you? * A Competitive Salary of Up to £30,000 (DOE) * World-Class Training & Employee Progression Programmes * Lucrative OPTIONAL out of hours working * Generous Benefits Package * Great Work Environment **INTERVIEWING NOW - DO NOT MISS OUT** If it's something you're interested in then please apply immediately, you will be considered as soon as you apply or call for further details. hyper v - virtualisation - network - tcp/ip - dns - dhcp - security - 2nd line - 3rd line - servers - system management - software - hardware - cisco - ccna - cloud - azure - 365 - exchange - msp In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
IT Support Engineer / Service Desk Technician required for my client based in central Reading for a 3 month contract, rate £120-150 p/d. This role falls inside IR35 You, along with the team will handle the initial first point of contact for all technical incidents and requests from the business, offering a professional, courteous, speedy and effective service to ensure disruption to business processes and clients are kept to a minimum. JOB DESCRIPTION o Ensure that incidents and problems logged on call logging system are responded to quickly, professionally and courteously, ensuring that calls are correctly prioritised and categorised. o Provide remote support across sites. o Ensure computing facilities are kept secure to reduce the risk of breaches of confidentiality, integrity and availability. o Ensuring the Service Desk Team's documentation is kept up to date. o Ability to build, test and deploy laptops. o Act as a mentor to the team members, providing guidance and training as required to resolve outstanding issues. PERSON SPECIFICATION Essential o Excellent Customer facing and Customer Service skills, able to communicate to users at all levels. o Thrive in a busy environment with changing priorities and goals. o Good level of understanding of a Microsoft Windows Active Directory environment including GPO. o Be able to demonstrate a good understanding of the major Microsoft packages namely Microsoft Windows and Office 365. o Good level of understanding of TCP/IP and network troubleshooting. o Current IT qualification, preferably Microsoft, or be able to demonstrate the equivalent experience and knowledge. o Be able to demonstrate excellent problem management skills. o Excellent time management. Desirable o Good level of understanding of a virtualised computing environment, preferably VMware. o Expert level of understanding of a Microsoft Windows Active Directory environment. o Expert level of understanding of the latest Microsoft Exchange technologies. o Any of the following IT qualifications; CompTIA A+, Microsoft Certified IT Professional (MCITP), Cisco Certified Network Associate (CCNA), ITIL foundation
04/11/2021
Contractor
IT Support Engineer / Service Desk Technician required for my client based in central Reading for a 3 month contract, rate £120-150 p/d. This role falls inside IR35 You, along with the team will handle the initial first point of contact for all technical incidents and requests from the business, offering a professional, courteous, speedy and effective service to ensure disruption to business processes and clients are kept to a minimum. JOB DESCRIPTION o Ensure that incidents and problems logged on call logging system are responded to quickly, professionally and courteously, ensuring that calls are correctly prioritised and categorised. o Provide remote support across sites. o Ensure computing facilities are kept secure to reduce the risk of breaches of confidentiality, integrity and availability. o Ensuring the Service Desk Team's documentation is kept up to date. o Ability to build, test and deploy laptops. o Act as a mentor to the team members, providing guidance and training as required to resolve outstanding issues. PERSON SPECIFICATION Essential o Excellent Customer facing and Customer Service skills, able to communicate to users at all levels. o Thrive in a busy environment with changing priorities and goals. o Good level of understanding of a Microsoft Windows Active Directory environment including GPO. o Be able to demonstrate a good understanding of the major Microsoft packages namely Microsoft Windows and Office 365. o Good level of understanding of TCP/IP and network troubleshooting. o Current IT qualification, preferably Microsoft, or be able to demonstrate the equivalent experience and knowledge. o Be able to demonstrate excellent problem management skills. o Excellent time management. Desirable o Good level of understanding of a virtualised computing environment, preferably VMware. o Expert level of understanding of a Microsoft Windows Active Directory environment. o Expert level of understanding of the latest Microsoft Exchange technologies. o Any of the following IT qualifications; CompTIA A+, Microsoft Certified IT Professional (MCITP), Cisco Certified Network Associate (CCNA), ITIL foundation
Network Engineer - up to £45,000 Private Education Company - Central London Working for the largest private educator in the UK, you will play an instrumental part in supporting the companies network infrastructure. Sitting at 3rd Line level, you will be the highest point of escalation internally and effectively act as second in charge to the Network Manager. The Network Manager has also expressed his desire for the role to grow into the network security team. In addition to this, the company has a proven track record of funding staff certifications to assist in expanding technical their knowledge (AWS certifications etc.) Technical Requirements: Hands of experience with: Nexus (3000, 5000, 7000) Cisco Routers & Switches OSI, VLAN, OSPF, BGP TCP/IP (Cisco) Wi-Fi (Cisco) Qualifications: CCNA (Necessity) CCNP (Useful) ITIL Foundation (Useful) Desirable: PaloAlto Network Security (Checkpoint firewall) Low-balance exposure What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
04/11/2021
Full time
Network Engineer - up to £45,000 Private Education Company - Central London Working for the largest private educator in the UK, you will play an instrumental part in supporting the companies network infrastructure. Sitting at 3rd Line level, you will be the highest point of escalation internally and effectively act as second in charge to the Network Manager. The Network Manager has also expressed his desire for the role to grow into the network security team. In addition to this, the company has a proven track record of funding staff certifications to assist in expanding technical their knowledge (AWS certifications etc.) Technical Requirements: Hands of experience with: Nexus (3000, 5000, 7000) Cisco Routers & Switches OSI, VLAN, OSPF, BGP TCP/IP (Cisco) Wi-Fi (Cisco) Qualifications: CCNA (Necessity) CCNP (Useful) ITIL Foundation (Useful) Desirable: PaloAlto Network Security (Checkpoint firewall) Low-balance exposure What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
