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Role and Responsibilities
This is an excellent opportunity for a capable web developer who enjoys owning features end-to-end in a modern, forward-thinking financial services business. We have our own proprietary applications, both back-office solutions as well as client facing.
You will work on multiple projects including continuing to enhance our own CRM solution, migrating legacy WebForms functionality to clean services and a modern UI. You’ll work in a fast-paced, dynamic environment; you will not be a “cog in the machine.”
You’ll be involved in every aspect of delivery - from requirements and design, to development, testing, deployment, documentation, and support, with a strong focus on scalability and maintainability. We are an extremely fast-growing business and as such, you will be required to adapt quickly to changes and business requirements. You must have a willingness to learn and adapt quickly in order to satisfy changes to business requirements.
The job role will consist of the below responsibilities:
Development
CRM (WebForms/.NET/TSQL/BPM): Configure and extend our proprietary CRM using TSQL, BPM/workflow tools and C#
Modernisation: Incremental modernisation of legacy applications using strangler pattern
Client facing applications: Develop our customer self service portal and other front-end applications utilising React/Typescript and .NET 9 Web API
Azure implementation: Assist in administering our cloud infrastructure (App Service/Functions, Azure SQL, Storage, Key Vault with Managed Identity, App Configuration, Private Endpoints, Application Insights)
Quality/pipelines: Contribute to and set up CI/CD pipelines, unit/integration tests where required
Testing: Conduct thorough testing and peer review of work items
Data Analysis (SQL Server/TSQL)
Write performance conscious, SARGable queries and implement appropriate indexing
Monitor and apply performance fixes and other DB management tasks in Azure SQL Server hosted DB
Technical Documentation
Produce documentation for requirement gathering, code architecture and training guides
Contribute to due diligence and penetration test readiness packs (architecture diagrams, data flows and controls)
Support
Triage and resolve support tickets relating to in-house applications from employees
Support customer facing applications and address incidents utilising Azure Application Insights and application logs to identify and resolve issues
Requirement Gathering:
Communicate with stakeholders to establish clear problem statements and requirements
Translate requirements into technical solutions with a focus on extendibility and minimising technical debt, considering future changes
Accountability and Working Relationships
Part of a small, highly motivated and productive development team
Partners closely with CTO (hands on)
Collaborates and in direct communication with operations, advice, compliance and administration teams to deliver appropriate solutions
Accountable for delivering projects on time and to specification
Working Environment and Hours:
Office based in Doncaster (remote working can be available on occasions where required, however office based is preferred)
Monday to Friday, 09:00-17:30. Hours can be flexible within reason and to ensure delivery of key milestones
Benefits
Competitive salary (dependent on experience)
24 days annual leave (plus bank holidays)
Pension scheme
Can be very flexible on working hours dependent on requirements and ensuring delivery of key milestones
Opportunity to own meaningful projects end-to-end in a growing, entrepreneurial business
Big opportunity to learn new emerging technologies (particularly AI), while at work
Skills – Essential
C# .NET (6+): Dependency Injection, Web API
Working knowledge and experience of legacy .NET Framework 4.x and WebForms
Microsoft SQL Server: Strong T-SQL, SARGability and indexing, performance tuning mindset
TypeScript/React: Component reusability, state management
Auth and Security: Securing SPA/APIs using flows such as OAuth2/OIDC
Microsoft Azure (hands-on): VMs, App Service, Functions/Logic Apps, Azure SQL, Storage, Key Vault (Managed Identity), App Configuration, Application Insights; basic networking/private endpoints/DNS concepts
CI/CD: GitHub Actions/Azure DevOps; environment-aware configuration and secret management
Skills – Desirable
Firebase: authentication, hosting, functions, Firestore
React Native and building mobile apps
Exposure to Azure AI Foundry or other AI orchestration (prompting/evaluation/workflows)
Experience migrating legacy codebases to modern architecture
Using Entra ID for authentication (OAuth2 Flow)
Azure infrastructure set up including VNET/Private endpoint and DNS management and setting up secure landing zones
Twilio API
Industry knowledge of Financial services particularly retirement and custodial platforms
Knowledge and experience working with the Seccl API
Development Path
Candidates slightly lighter in one area (like React or Azure) but strong in WebForms + C# + SQL and motivated to learn will be considered, provided they can show understanding of fundamentals and are willing to learn quickly. Comfortable operating across legacy and modern stacks in the same day.
Job Type: Full-time
Benefits:
Company events
Company pension
Free parking
On-site parking
Ability to commute/relocate:
Doncaster DN4 5NL: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
12/11/2025
Full time
Role and Responsibilities
This is an excellent opportunity for a capable web developer who enjoys owning features end-to-end in a modern, forward-thinking financial services business. We have our own proprietary applications, both back-office solutions as well as client facing.
You will work on multiple projects including continuing to enhance our own CRM solution, migrating legacy WebForms functionality to clean services and a modern UI. You’ll work in a fast-paced, dynamic environment; you will not be a “cog in the machine.”
You’ll be involved in every aspect of delivery - from requirements and design, to development, testing, deployment, documentation, and support, with a strong focus on scalability and maintainability. We are an extremely fast-growing business and as such, you will be required to adapt quickly to changes and business requirements. You must have a willingness to learn and adapt quickly in order to satisfy changes to business requirements.
The job role will consist of the below responsibilities:
Development
CRM (WebForms/.NET/TSQL/BPM): Configure and extend our proprietary CRM using TSQL, BPM/workflow tools and C#
Modernisation: Incremental modernisation of legacy applications using strangler pattern
Client facing applications: Develop our customer self service portal and other front-end applications utilising React/Typescript and .NET 9 Web API
Azure implementation: Assist in administering our cloud infrastructure (App Service/Functions, Azure SQL, Storage, Key Vault with Managed Identity, App Configuration, Private Endpoints, Application Insights)
Quality/pipelines: Contribute to and set up CI/CD pipelines, unit/integration tests where required
Testing: Conduct thorough testing and peer review of work items
Data Analysis (SQL Server/TSQL)
Write performance conscious, SARGable queries and implement appropriate indexing
Monitor and apply performance fixes and other DB management tasks in Azure SQL Server hosted DB
Technical Documentation
Produce documentation for requirement gathering, code architecture and training guides
Contribute to due diligence and penetration test readiness packs (architecture diagrams, data flows and controls)
Support
Triage and resolve support tickets relating to in-house applications from employees
Support customer facing applications and address incidents utilising Azure Application Insights and application logs to identify and resolve issues
Requirement Gathering:
Communicate with stakeholders to establish clear problem statements and requirements
Translate requirements into technical solutions with a focus on extendibility and minimising technical debt, considering future changes
Accountability and Working Relationships
Part of a small, highly motivated and productive development team
Partners closely with CTO (hands on)
Collaborates and in direct communication with operations, advice, compliance and administration teams to deliver appropriate solutions
Accountable for delivering projects on time and to specification
Working Environment and Hours:
Office based in Doncaster (remote working can be available on occasions where required, however office based is preferred)
Monday to Friday, 09:00-17:30. Hours can be flexible within reason and to ensure delivery of key milestones
Benefits
Competitive salary (dependent on experience)
24 days annual leave (plus bank holidays)
Pension scheme
Can be very flexible on working hours dependent on requirements and ensuring delivery of key milestones
Opportunity to own meaningful projects end-to-end in a growing, entrepreneurial business
Big opportunity to learn new emerging technologies (particularly AI), while at work
Skills – Essential
C# .NET (6+): Dependency Injection, Web API
Working knowledge and experience of legacy .NET Framework 4.x and WebForms
Microsoft SQL Server: Strong T-SQL, SARGability and indexing, performance tuning mindset
TypeScript/React: Component reusability, state management
Auth and Security: Securing SPA/APIs using flows such as OAuth2/OIDC
Microsoft Azure (hands-on): VMs, App Service, Functions/Logic Apps, Azure SQL, Storage, Key Vault (Managed Identity), App Configuration, Application Insights; basic networking/private endpoints/DNS concepts
CI/CD: GitHub Actions/Azure DevOps; environment-aware configuration and secret management
Skills – Desirable
Firebase: authentication, hosting, functions, Firestore
React Native and building mobile apps
Exposure to Azure AI Foundry or other AI orchestration (prompting/evaluation/workflows)
Experience migrating legacy codebases to modern architecture
Using Entra ID for authentication (OAuth2 Flow)
Azure infrastructure set up including VNET/Private endpoint and DNS management and setting up secure landing zones
Twilio API
Industry knowledge of Financial services particularly retirement and custodial platforms
Knowledge and experience working with the Seccl API
Development Path
Candidates slightly lighter in one area (like React or Azure) but strong in WebForms + C# + SQL and motivated to learn will be considered, provided they can show understanding of fundamentals and are willing to learn quickly. Comfortable operating across legacy and modern stacks in the same day.
Job Type: Full-time
Benefits:
Company events
Company pension
Free parking
On-site parking
Ability to commute/relocate:
Doncaster DN4 5NL: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
DaTS - Applications Support & Development Officer (Geospatial)
Grade: G7; Salary Range: £32,654 - £37,035 pa#
Full time, permanent
Walsall
Ref: RT01125
We are seeking a skilled Applications Support and Development Officer (Geospatial) – to join our team and help us design, develop, and maintain our geospatial data infrastructure.
As a key member of the Geospatial Team, you will:
Help the council to exploit the value in our GIS data holdings.
Undertake significant projects which improve and combine data from back office and customer-facing systems.
Make sure our data, and data shared by others is of the highest quality, highly available, usable, and shareable by rigorous standard setting and quality controls.
Work with other members of the GIS team and the wider Council GIS community, to deliver geospatial analysis, support workflows in our corporate geospatial products and services, delivering continuous insight and value to our staff and residents
Utilise the best of modern GIS and data technology platforms, including ongoing investigation and research into emerging technology.
Support the Geospatial platforms of Walsall Council with skills associated with Software Development and Information Technology.
What we are about
We lead and support the creation of business data, manage the GIS architecture to ensure we provide, clean, reliable and reusable GIS data formats. These in turn can then be aggregated to combine and enhance data from a variety of systems, creating data sets to drive insights and opportunities to improve performance, aid operational services, CRM and service delivery.
By joining our GIS service, you will be working with a talented, supportive, and friendly team.
For our part we will be committed to your professional development, developing your skills will be as important to us, as it is to you.
You will receive a salary in the range of £32,654 - £37,035 per annum plus generous annual leave and flexitime leave allowance.
Closing date for applications: 20 June 2025.
For this role the successful candidates must undergo a Baseline Personnel Security Standard (BPSS) check. BPSS is the minimum standard to ensure the identity and integrity of an employee who has access to official information using secure networks linking central government and local authorities. A BPSS check involves four main elements; Identity Check, National and Immigration Status, Employment History (last 3 years) and Verification of Criminal Record (unspent convictions only).
This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers. The postholder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.
Important note: When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted. Please do not add a CV as we do not accept them. Please see our Information for Applicants leaflet for further information.
About Us
Here at Walsall, we want to attract the best talent. That's why - as well as a satisfying and rewarding job - we offer a range of attractive benefits. Working arrangements in most jobs are flexible (you may work flexitime, full or part time and job sharing is usually available) and you can expect generous holiday entitlements, a first class pension scheme and plenty of opportunities for training and personal development.
We advertise vacancies because we want the best talent available. If that's you, we're waiting for your application.
Living in Walsall
Part of the Black Country, famous for its enterprising and industrial past, Walsall is reinventing itself to become a progressive modern community. The borough is centred around the major town of Walsall, but also includes five smaller and distinctive district centres (Bloxwich, Aldridge, Willenhall, Darlaston and Brownhills), together with numerous villages.
Walsall Council is committed to Safer Recruitment
To achieve our commitment, we will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce.
Social Work Matters - Children's Social Worker Recruitment
Some of our children require a special kind of support: yours. Visit our microsite to find out more about joining Walsall Council as a Children's Social Worker.
04/06/2025
Full time
DaTS - Applications Support & Development Officer (Geospatial)
Grade: G7; Salary Range: £32,654 - £37,035 pa#
Full time, permanent
Walsall
Ref: RT01125
We are seeking a skilled Applications Support and Development Officer (Geospatial) – to join our team and help us design, develop, and maintain our geospatial data infrastructure.
As a key member of the Geospatial Team, you will:
Help the council to exploit the value in our GIS data holdings.
Undertake significant projects which improve and combine data from back office and customer-facing systems.
Make sure our data, and data shared by others is of the highest quality, highly available, usable, and shareable by rigorous standard setting and quality controls.
Work with other members of the GIS team and the wider Council GIS community, to deliver geospatial analysis, support workflows in our corporate geospatial products and services, delivering continuous insight and value to our staff and residents
Utilise the best of modern GIS and data technology platforms, including ongoing investigation and research into emerging technology.
Support the Geospatial platforms of Walsall Council with skills associated with Software Development and Information Technology.
What we are about
We lead and support the creation of business data, manage the GIS architecture to ensure we provide, clean, reliable and reusable GIS data formats. These in turn can then be aggregated to combine and enhance data from a variety of systems, creating data sets to drive insights and opportunities to improve performance, aid operational services, CRM and service delivery.
By joining our GIS service, you will be working with a talented, supportive, and friendly team.
For our part we will be committed to your professional development, developing your skills will be as important to us, as it is to you.
You will receive a salary in the range of £32,654 - £37,035 per annum plus generous annual leave and flexitime leave allowance.
Closing date for applications: 20 June 2025.
For this role the successful candidates must undergo a Baseline Personnel Security Standard (BPSS) check. BPSS is the minimum standard to ensure the identity and integrity of an employee who has access to official information using secure networks linking central government and local authorities. A BPSS check involves four main elements; Identity Check, National and Immigration Status, Employment History (last 3 years) and Verification of Criminal Record (unspent convictions only).
This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers. The postholder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.
Important note: When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted. Please do not add a CV as we do not accept them. Please see our Information for Applicants leaflet for further information.
About Us
Here at Walsall, we want to attract the best talent. That's why - as well as a satisfying and rewarding job - we offer a range of attractive benefits. Working arrangements in most jobs are flexible (you may work flexitime, full or part time and job sharing is usually available) and you can expect generous holiday entitlements, a first class pension scheme and plenty of opportunities for training and personal development.
We advertise vacancies because we want the best talent available. If that's you, we're waiting for your application.
Living in Walsall
Part of the Black Country, famous for its enterprising and industrial past, Walsall is reinventing itself to become a progressive modern community. The borough is centred around the major town of Walsall, but also includes five smaller and distinctive district centres (Bloxwich, Aldridge, Willenhall, Darlaston and Brownhills), together with numerous villages.
Walsall Council is committed to Safer Recruitment
To achieve our commitment, we will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce.
Social Work Matters - Children's Social Worker Recruitment
Some of our children require a special kind of support: yours. Visit our microsite to find out more about joining Walsall Council as a Children's Social Worker.
Job Title: Business Development Executive Location: Leeds Salary: Up to 30k + commission Key duties and responsibilities Generate new business: Conduct outbound prospecting activities, primarily through cold-calling. Build relationships: Establish and maintain positive relationships with prospective clients to understand their needs. Sales process management: Manage and progress a full sales pipeline, from initial contact and qualification to demo delivery and successful closure. Product demonstration: Clearly articulate the value proposition and provide tailored demonstrations to key stakeholders. Achieve targets: Consistently meet or exceed monthly and quarterly sales targets. CRM management: Maintain accurate and detailed records of all sales activities and client interactions in the company's CRM system. (HubSpot) Market research: Stay updated on industry trends, competitor activity, and changes. Cross-functional collaboration: Work closely with other internal teams, such as marketing, product & customer services to provide feedback and refine sales strategy. Reporting: Prepare and deliver regular reports on sales performance, pipeline status, and market feedback to the Head of Sales. Skills and qualifications Proven experience in a B2B sales or business development role, within a recruitment, SaaS or technology environment. Benefits Join a fast-growing AI SaaS company with global ambitions Strong commission structure Significant opportunities for career progression
29/11/2025
Full time
Job Title: Business Development Executive Location: Leeds Salary: Up to 30k + commission Key duties and responsibilities Generate new business: Conduct outbound prospecting activities, primarily through cold-calling. Build relationships: Establish and maintain positive relationships with prospective clients to understand their needs. Sales process management: Manage and progress a full sales pipeline, from initial contact and qualification to demo delivery and successful closure. Product demonstration: Clearly articulate the value proposition and provide tailored demonstrations to key stakeholders. Achieve targets: Consistently meet or exceed monthly and quarterly sales targets. CRM management: Maintain accurate and detailed records of all sales activities and client interactions in the company's CRM system. (HubSpot) Market research: Stay updated on industry trends, competitor activity, and changes. Cross-functional collaboration: Work closely with other internal teams, such as marketing, product & customer services to provide feedback and refine sales strategy. Reporting: Prepare and deliver regular reports on sales performance, pipeline status, and market feedback to the Head of Sales. Skills and qualifications Proven experience in a B2B sales or business development role, within a recruitment, SaaS or technology environment. Benefits Join a fast-growing AI SaaS company with global ambitions Strong commission structure Significant opportunities for career progression
Our growing client is currently seeking a Business Development Executive to join their team on a permanent basis. The Business Development Executive will be required to make high-volume outbound calls to develop prospect clients and generate hot leads. Key Responsibilities: Conduct high-volume outbound cold calling to business owners and decision-makers Pitch solutions and book qualified appointments Objection handling Log calls and activities in the CRM system Work towards daily, weekly, and monthly activity and target KPIs Key Skills and Experience: Proven experience in phone based sales Target Driven Excellent communication and persuasion skills Ability to built rapport quickly Company Benefits: Competitive salary and uncapped commission Company culture where hard work is rewarded Casual dress Company events Company pension Free parking Gym membership FS1 Recruitment is a UK-based recruitment agency providing solutions within the Sales, Marketing and Creative fields for permanent, freelance and contract positions. Please contact us to discuss one of our many positions.
29/11/2025
Full time
Our growing client is currently seeking a Business Development Executive to join their team on a permanent basis. The Business Development Executive will be required to make high-volume outbound calls to develop prospect clients and generate hot leads. Key Responsibilities: Conduct high-volume outbound cold calling to business owners and decision-makers Pitch solutions and book qualified appointments Objection handling Log calls and activities in the CRM system Work towards daily, weekly, and monthly activity and target KPIs Key Skills and Experience: Proven experience in phone based sales Target Driven Excellent communication and persuasion skills Ability to built rapport quickly Company Benefits: Competitive salary and uncapped commission Company culture where hard work is rewarded Casual dress Company events Company pension Free parking Gym membership FS1 Recruitment is a UK-based recruitment agency providing solutions within the Sales, Marketing and Creative fields for permanent, freelance and contract positions. Please contact us to discuss one of our many positions.
We are looking for a highly motivated Business Development Executive on a full time permanent basis in Stratford-upon-Avon. With a starting salary of 30,000 and excellent commission opportunities the role is based onsite. Working for a leading supplier to the construction, energy and utilities sectors. The role is all about identifying new opportunities, developing relationships with key accounts and supporting the smooth running of operations and sales. Purpose of the role: This is a hands on role combining proactive sales activities with operational support. Key Responsibilities for the Business Development Executive : Proactively prospecting for new leads within target sectors Preparing tailored quotes, proposals, hire/sales contracts Qualifying leads, contacting via phone email etc Maintaining CRM database with activity, sales forecasts and pipeline Follow up on leads, convert leads Support marketing initiatives Work closely with internal teams providing first class customer service and on time deliveries Attend industry events Support operational teams when required Key Skills Required for the Business Development Executive: Proven track record in sales, business development and account management in B2B Sales experience from within the construction industry would be an advantage Confident communications skills High levels of customer service Ability to establish and nurture client relationship High levels of own initiative, energy and drive Excellent negotiation skills Confident in outbound sales activities What's in it for you? Starting salary of 30,000 Mon to Fri 9.00 to 5.00 pm 25 days holiday + bank holidays Excellent commission opportunities Working as part of a supportive team Training and development opportunities
29/11/2025
Full time
We are looking for a highly motivated Business Development Executive on a full time permanent basis in Stratford-upon-Avon. With a starting salary of 30,000 and excellent commission opportunities the role is based onsite. Working for a leading supplier to the construction, energy and utilities sectors. The role is all about identifying new opportunities, developing relationships with key accounts and supporting the smooth running of operations and sales. Purpose of the role: This is a hands on role combining proactive sales activities with operational support. Key Responsibilities for the Business Development Executive : Proactively prospecting for new leads within target sectors Preparing tailored quotes, proposals, hire/sales contracts Qualifying leads, contacting via phone email etc Maintaining CRM database with activity, sales forecasts and pipeline Follow up on leads, convert leads Support marketing initiatives Work closely with internal teams providing first class customer service and on time deliveries Attend industry events Support operational teams when required Key Skills Required for the Business Development Executive: Proven track record in sales, business development and account management in B2B Sales experience from within the construction industry would be an advantage Confident communications skills High levels of customer service Ability to establish and nurture client relationship High levels of own initiative, energy and drive Excellent negotiation skills Confident in outbound sales activities What's in it for you? Starting salary of 30,000 Mon to Fri 9.00 to 5.00 pm 25 days holiday + bank holidays Excellent commission opportunities Working as part of a supportive team Training and development opportunities
RM Recruit is working in partnership with our nationwide client to recruit a Civica Cx Systems Officer on a permanent basis. This role benefits from mostly home working with office presence required once / twice per month in the Midlands or London area. This is a fantastic opportunity for an experienced Civica Cx professional to take ownership of system optimisation, support, and continuous improvement across a well-established ICT function. Main duties include: Acting as the organisation s subject matter expert for Civica Cx, including modules such as Asset Management, Repairs, Rents, CRM and the Customer Portal. Configure, maintain and improve system workflows, permissions, and processes to enhance functionality and efficiency. Support users with technical issues, resolving data queries, workflow errors, and system problems promptly. Lead improvements to data quality, conduct data audits, and support integration with external systems such as Civica Financials, Allpay and contractor platforms. Coordinate system testing, upgrades, patch deployments and release management. Work closely with operational teams to identify opportunities for system optimisation and drive business process improvements. Develop user guides, training resources and deliver workshops to increase user capability and confidence. Produce reports and dashboards using SQL, Power BI and other reporting tools to support informed decision-making. Collaborate with the ICT and Innovations teams to support wider digital transformation initiatives. Working predominantly from home with occasional monthly on-site presence you will play a key role in ensuring the Civica Cx Housing Management System and its related modules are fully aligned with operational needs and deliver excellent service to both staff and residents. Please note in order to be considered for this role, Civica Cx experience is essential. As the ideal candidate, you will possess strong technical skills, ideally with SQL, Power BI, reporting tools and an understanding of data mapping. Experience in project delivery, testing coordination or business analysis. Having excellent communication skills, with the ability to explain technical concepts clearly to non-technical users is highly desirable and working part of a team will suit the successful candidate. This role offers a unique opportunity to shape the future of a key business system and contribute to a programme of meaningful digital transformation. You ll have the autonomy to implement improvements, solve problems, and deliver solutions that make a genuine difference to staff, residents, and the wider organisation. If you thrive in a role where your expertise drives positive change, we would love to hear from you. RM Recruit is an equal opportunity employer and welcome applications from all qualified candidates, regardless of race, gender, disability, religion/belief, sexual orientation, or age
29/11/2025
Full time
RM Recruit is working in partnership with our nationwide client to recruit a Civica Cx Systems Officer on a permanent basis. This role benefits from mostly home working with office presence required once / twice per month in the Midlands or London area. This is a fantastic opportunity for an experienced Civica Cx professional to take ownership of system optimisation, support, and continuous improvement across a well-established ICT function. Main duties include: Acting as the organisation s subject matter expert for Civica Cx, including modules such as Asset Management, Repairs, Rents, CRM and the Customer Portal. Configure, maintain and improve system workflows, permissions, and processes to enhance functionality and efficiency. Support users with technical issues, resolving data queries, workflow errors, and system problems promptly. Lead improvements to data quality, conduct data audits, and support integration with external systems such as Civica Financials, Allpay and contractor platforms. Coordinate system testing, upgrades, patch deployments and release management. Work closely with operational teams to identify opportunities for system optimisation and drive business process improvements. Develop user guides, training resources and deliver workshops to increase user capability and confidence. Produce reports and dashboards using SQL, Power BI and other reporting tools to support informed decision-making. Collaborate with the ICT and Innovations teams to support wider digital transformation initiatives. Working predominantly from home with occasional monthly on-site presence you will play a key role in ensuring the Civica Cx Housing Management System and its related modules are fully aligned with operational needs and deliver excellent service to both staff and residents. Please note in order to be considered for this role, Civica Cx experience is essential. As the ideal candidate, you will possess strong technical skills, ideally with SQL, Power BI, reporting tools and an understanding of data mapping. Experience in project delivery, testing coordination or business analysis. Having excellent communication skills, with the ability to explain technical concepts clearly to non-technical users is highly desirable and working part of a team will suit the successful candidate. This role offers a unique opportunity to shape the future of a key business system and contribute to a programme of meaningful digital transformation. You ll have the autonomy to implement improvements, solve problems, and deliver solutions that make a genuine difference to staff, residents, and the wider organisation. If you thrive in a role where your expertise drives positive change, we would love to hear from you. RM Recruit is an equal opportunity employer and welcome applications from all qualified candidates, regardless of race, gender, disability, religion/belief, sexual orientation, or age
RM Recruit is working in partnership with our Birmingham based client to recruit a Civica Cx Systems Officer on a permanent basis. This role benefits from mostly home working with office presence required once / twice per month. This is a fantastic opportunity for an experienced Civica Cx professional to take ownership of system optimisation, support, and continuous improvement across a well-established ICT function. Main duties include: Acting as the organisation's subject matter expert for Civica Cx, including modules such as Asset Management, Repairs, Rents, CRM and the Customer Portal. Configure, maintain and improve system workflows, permissions, and processes to enhance functionality and efficiency. Support users with technical issues, resolving data queries, workflow errors, and system problems promptly. Lead improvements to data quality, conduct data audits, and support integration with external systems such as Civica Financials, Allpay and contractor platforms. Coordinate system testing, upgrades, patch deployments and release management. Work closely with operational teams to identify opportunities for system optimisation and drive business process improvements. Develop user guides, training resources and deliver workshops to increase user capability and confidence. Produce reports and dashboards using SQL, Power BI and other reporting tools to support informed decision-making. Collaborate with the ICT and Innovations teams to support wider digital transformation initiatives. Working predominantly from home-with occasional monthly on-site presence-you will play a key role in ensuring the Civica Cx Housing Management System and its related modules are fully aligned with operational needs and deliver excellent service to both staff and residents. Please note in order to be considered for this role, Civica Cx experience is essential. As the ideal candidate, you will possess strong technical skills, ideally with SQL, Power BI, reporting tools and an understanding of data mapping. Experience in project delivery, testing coordination or business analysis. Having excellent communication skills, with the ability to explain technical concepts clearly to non-technical users is highly desirable and working part of a team will suit the successful candidate. This role offers a unique opportunity to shape the future of a key business system and contribute to a programme of meaningful digital transformation. You'll have the autonomy to implement improvements, solve problems, and deliver solutions that make a genuine difference to staff, residents, and the wider organisation. If you thrive in a role where your expertise drives positive change, we would love to hear from you. RM Recruit is an equal opportunity employer and welcome applications from all qualified candidates, regardless of race, gender, disability, religion/belief, sexual orientation, or age
28/11/2025
Full time
RM Recruit is working in partnership with our Birmingham based client to recruit a Civica Cx Systems Officer on a permanent basis. This role benefits from mostly home working with office presence required once / twice per month. This is a fantastic opportunity for an experienced Civica Cx professional to take ownership of system optimisation, support, and continuous improvement across a well-established ICT function. Main duties include: Acting as the organisation's subject matter expert for Civica Cx, including modules such as Asset Management, Repairs, Rents, CRM and the Customer Portal. Configure, maintain and improve system workflows, permissions, and processes to enhance functionality and efficiency. Support users with technical issues, resolving data queries, workflow errors, and system problems promptly. Lead improvements to data quality, conduct data audits, and support integration with external systems such as Civica Financials, Allpay and contractor platforms. Coordinate system testing, upgrades, patch deployments and release management. Work closely with operational teams to identify opportunities for system optimisation and drive business process improvements. Develop user guides, training resources and deliver workshops to increase user capability and confidence. Produce reports and dashboards using SQL, Power BI and other reporting tools to support informed decision-making. Collaborate with the ICT and Innovations teams to support wider digital transformation initiatives. Working predominantly from home-with occasional monthly on-site presence-you will play a key role in ensuring the Civica Cx Housing Management System and its related modules are fully aligned with operational needs and deliver excellent service to both staff and residents. Please note in order to be considered for this role, Civica Cx experience is essential. As the ideal candidate, you will possess strong technical skills, ideally with SQL, Power BI, reporting tools and an understanding of data mapping. Experience in project delivery, testing coordination or business analysis. Having excellent communication skills, with the ability to explain technical concepts clearly to non-technical users is highly desirable and working part of a team will suit the successful candidate. This role offers a unique opportunity to shape the future of a key business system and contribute to a programme of meaningful digital transformation. You'll have the autonomy to implement improvements, solve problems, and deliver solutions that make a genuine difference to staff, residents, and the wider organisation. If you thrive in a role where your expertise drives positive change, we would love to hear from you. RM Recruit is an equal opportunity employer and welcome applications from all qualified candidates, regardless of race, gender, disability, religion/belief, sexual orientation, or age
RM Recruit is working in partnership with our London based client to recruit a Civica Cx Systems Officer on a permanent basis. This role benefits from mostly home working with office presence required once / twice per month. This is a fantastic opportunity for an experienced Civica Cx professional to take ownership of system optimisation, support, and continuous improvement across a well-established ICT function. Main duties include: Acting as the organisation's subject matter expert for Civica Cx, including modules such as Asset Management, Repairs, Rents, CRM and the Customer Portal. Configure, maintain and improve system workflows, permissions, and processes to enhance functionality and efficiency. Support users with technical issues, resolving data queries, workflow errors, and system problems promptly. Lead improvements to data quality, conduct data audits, and support integration with external systems such as Civica Financials, Allpay and contractor platforms. Coordinate system testing, upgrades, patch deployments and release management. Work closely with operational teams to identify opportunities for system optimisation and drive business process improvements. Develop user guides, training resources and deliver workshops to increase user capability and confidence. Produce reports and dashboards using SQL, Power BI and other reporting tools to support informed decision-making. Collaborate with the ICT and Innovations teams to support wider digital transformation initiatives. Working predominantly from home-with occasional monthly on-site presence-you will play a key role in ensuring the Civica Cx Housing Management System and its related modules are fully aligned with operational needs and deliver excellent service to both staff and residents. Please note in order to be considered for this role, Civica Cx experience is essential. As the ideal candidate, you will possess strong technical skills, ideally with SQL, Power BI, reporting tools and an understanding of data mapping. Experience in project delivery, testing coordination or business analysis. Having excellent communication skills, with the ability to explain technical concepts clearly to non-technical users is highly desirable and working part of a team will suit the successful candidate. This role offers a unique opportunity to shape the future of a key business system and contribute to a programme of meaningful digital transformation. You'll have the autonomy to implement improvements, solve problems, and deliver solutions that make a genuine difference to staff, residents, and the wider organisation. If you thrive in a role where your expertise drives positive change, we would love to hear from you. RM Recruit is an equal opportunity employer and welcome applications from all qualified candidates, regardless of race, gender, disability, religion/belief, sexual orientation, or age
28/11/2025
Full time
RM Recruit is working in partnership with our London based client to recruit a Civica Cx Systems Officer on a permanent basis. This role benefits from mostly home working with office presence required once / twice per month. This is a fantastic opportunity for an experienced Civica Cx professional to take ownership of system optimisation, support, and continuous improvement across a well-established ICT function. Main duties include: Acting as the organisation's subject matter expert for Civica Cx, including modules such as Asset Management, Repairs, Rents, CRM and the Customer Portal. Configure, maintain and improve system workflows, permissions, and processes to enhance functionality and efficiency. Support users with technical issues, resolving data queries, workflow errors, and system problems promptly. Lead improvements to data quality, conduct data audits, and support integration with external systems such as Civica Financials, Allpay and contractor platforms. Coordinate system testing, upgrades, patch deployments and release management. Work closely with operational teams to identify opportunities for system optimisation and drive business process improvements. Develop user guides, training resources and deliver workshops to increase user capability and confidence. Produce reports and dashboards using SQL, Power BI and other reporting tools to support informed decision-making. Collaborate with the ICT and Innovations teams to support wider digital transformation initiatives. Working predominantly from home-with occasional monthly on-site presence-you will play a key role in ensuring the Civica Cx Housing Management System and its related modules are fully aligned with operational needs and deliver excellent service to both staff and residents. Please note in order to be considered for this role, Civica Cx experience is essential. As the ideal candidate, you will possess strong technical skills, ideally with SQL, Power BI, reporting tools and an understanding of data mapping. Experience in project delivery, testing coordination or business analysis. Having excellent communication skills, with the ability to explain technical concepts clearly to non-technical users is highly desirable and working part of a team will suit the successful candidate. This role offers a unique opportunity to shape the future of a key business system and contribute to a programme of meaningful digital transformation. You'll have the autonomy to implement improvements, solve problems, and deliver solutions that make a genuine difference to staff, residents, and the wider organisation. If you thrive in a role where your expertise drives positive change, we would love to hear from you. RM Recruit is an equal opportunity employer and welcome applications from all qualified candidates, regardless of race, gender, disability, religion/belief, sexual orientation, or age
RM Recruit is working in partnership with our London based client to recruit a Civica Cx Systems Officer on a permanent basis. This role benefits from mostly home working with office presence required once / twice per month. This is a fantastic opportunity for an experienced Civica Cx professional to take ownership of system optimisation, support, and continuous improvement across a well-established ICT function. Main duties include: Acting as the organisation's subject matter expert for Civica Cx, including modules such as Asset Management, Repairs, Rents, CRM and the Customer Portal. Configure, maintain and improve system workflows, permissions, and processes to enhance functionality and efficiency. Support users with technical issues, resolving data queries, workflow errors, and system problems promptly. Lead improvements to data quality, conduct data audits, and support integration with external systems such as Civica Financials, Allpay and contractor platforms. Coordinate system testing, upgrades, patch deployments and release management. Work closely with operational teams to identify opportunities for system optimisation and drive business process improvements. Develop user guides, training resources and deliver workshops to increase user capability and confidence. Produce reports and dashboards using SQL, Power BI and other reporting tools to support informed decision-making. Collaborate with the ICT and Innovations teams to support wider digital transformation initiatives. Working predominantly from home-with occasional monthly on-site presence-you will play a key role in ensuring the Civica Cx Housing Management System and its related modules are fully aligned with operational needs and deliver excellent service to both staff and residents. Please note in order to be considered for this role, Civica Cx experience is essential. As the ideal candidate, you will possess strong technical skills, ideally with SQL, Power BI, reporting tools and an understanding of data mapping. Experience in project delivery, testing coordination or business analysis. Having excellent communication skills, with the ability to explain technical concepts clearly to non-technical users is highly desirable and working part of a team will suit the successful candidate. This role offers a unique opportunity to shape the future of a key business system and contribute to a programme of meaningful digital transformation. You'll have the autonomy to implement improvements, solve problems, and deliver solutions that make a genuine difference to staff, residents, and the wider organisation. If you thrive in a role where your expertise drives positive change, we would love to hear from you. RM Recruit is an equal opportunity employer and welcome applications from all qualified candidates, regardless of race, gender, disability, religion/belief, sexual orientation, or age
28/11/2025
Full time
RM Recruit is working in partnership with our London based client to recruit a Civica Cx Systems Officer on a permanent basis. This role benefits from mostly home working with office presence required once / twice per month. This is a fantastic opportunity for an experienced Civica Cx professional to take ownership of system optimisation, support, and continuous improvement across a well-established ICT function. Main duties include: Acting as the organisation's subject matter expert for Civica Cx, including modules such as Asset Management, Repairs, Rents, CRM and the Customer Portal. Configure, maintain and improve system workflows, permissions, and processes to enhance functionality and efficiency. Support users with technical issues, resolving data queries, workflow errors, and system problems promptly. Lead improvements to data quality, conduct data audits, and support integration with external systems such as Civica Financials, Allpay and contractor platforms. Coordinate system testing, upgrades, patch deployments and release management. Work closely with operational teams to identify opportunities for system optimisation and drive business process improvements. Develop user guides, training resources and deliver workshops to increase user capability and confidence. Produce reports and dashboards using SQL, Power BI and other reporting tools to support informed decision-making. Collaborate with the ICT and Innovations teams to support wider digital transformation initiatives. Working predominantly from home-with occasional monthly on-site presence-you will play a key role in ensuring the Civica Cx Housing Management System and its related modules are fully aligned with operational needs and deliver excellent service to both staff and residents. Please note in order to be considered for this role, Civica Cx experience is essential. As the ideal candidate, you will possess strong technical skills, ideally with SQL, Power BI, reporting tools and an understanding of data mapping. Experience in project delivery, testing coordination or business analysis. Having excellent communication skills, with the ability to explain technical concepts clearly to non-technical users is highly desirable and working part of a team will suit the successful candidate. This role offers a unique opportunity to shape the future of a key business system and contribute to a programme of meaningful digital transformation. You'll have the autonomy to implement improvements, solve problems, and deliver solutions that make a genuine difference to staff, residents, and the wider organisation. If you thrive in a role where your expertise drives positive change, we would love to hear from you. RM Recruit is an equal opportunity employer and welcome applications from all qualified candidates, regardless of race, gender, disability, religion/belief, sexual orientation, or age
Analytics Engineer Hybrid 2-3 days in the office Build the backbone of data-driven decision-making.We're looking for an Analytics Engineer to design, optimise, and maintain the data infrastructure that powers insights across the business.What you'll do Data Ownership & Architecture Own the end-to-end data landscape across CRM, project delivery, HRIS, finance, and marketing systems. Develop and maintain a unified data architecture for reporting, analytics, and insights. Ensure robust, accurate, and scalable integrations between systems. Data Quality, Pipelines & Analytics Build and optimise data pipelines for reliable, timely data availability. Define governance standards to ensure data quality and integrity. Manage complex SQL datasets and models to support forecasting and proactive insights. Cross-Functional Collaboration Work closely with Sales, Delivery, People, Finance, and Marketing teams to understand data needs. Enable dashboards and reporting frameworks that empower data-driven decisions. Translate technical data into clear, actionable insights for stakeholders. Continuous Improvement Identify opportunities to automate and streamline data processes. Lead initiatives to enhance data capture, management, and interpretation. Recommend and implement tools that improve analytical capability. What you'll bring 4+ years in Analytics Engineering, BI, or similar data-focused role. Advanced SQL skills for complex queries across multiple systems. Experience with CRM data (Salesforce, HubSpot) and at least one operational or finance system. Skilled in dashboard/reporting tools (Power BI, Tableau, Looker). Strong ability to transform raw data into actionable insights and commercial recommendations. Experience in data governance or process improvement. Bonus: Financial or operational modelling experience. If you think this sounds like you, please apply now! Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
28/11/2025
Full time
Analytics Engineer Hybrid 2-3 days in the office Build the backbone of data-driven decision-making.We're looking for an Analytics Engineer to design, optimise, and maintain the data infrastructure that powers insights across the business.What you'll do Data Ownership & Architecture Own the end-to-end data landscape across CRM, project delivery, HRIS, finance, and marketing systems. Develop and maintain a unified data architecture for reporting, analytics, and insights. Ensure robust, accurate, and scalable integrations between systems. Data Quality, Pipelines & Analytics Build and optimise data pipelines for reliable, timely data availability. Define governance standards to ensure data quality and integrity. Manage complex SQL datasets and models to support forecasting and proactive insights. Cross-Functional Collaboration Work closely with Sales, Delivery, People, Finance, and Marketing teams to understand data needs. Enable dashboards and reporting frameworks that empower data-driven decisions. Translate technical data into clear, actionable insights for stakeholders. Continuous Improvement Identify opportunities to automate and streamline data processes. Lead initiatives to enhance data capture, management, and interpretation. Recommend and implement tools that improve analytical capability. What you'll bring 4+ years in Analytics Engineering, BI, or similar data-focused role. Advanced SQL skills for complex queries across multiple systems. Experience with CRM data (Salesforce, HubSpot) and at least one operational or finance system. Skilled in dashboard/reporting tools (Power BI, Tableau, Looker). Strong ability to transform raw data into actionable insights and commercial recommendations. Experience in data governance or process improvement. Bonus: Financial or operational modelling experience. If you think this sounds like you, please apply now! Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Company Description Our client specialises in designing, developing, and integrating cloud-based software for the energy industry. They have over 20 years of experience, their products include Billing, CRM, Market Interaction, Smart Services, Pricing and Forecasting. They are known for their market-leading offerings while maintaining flexibility, agility, and scalability in all our solutions. They currently have Four Developers in the Team and are looking for recruit a Lead Developer to Manage and grow the team to Ten Developers. In turn you will split the team into three Teams and add more Developers, as the company grows. This is a very exciting role, with a chance to make a name for yourself and grow a small team working for a small business that is rapidly expanding. This is a very exciting time to join the business. They are a very relaxed business, and this is reflected in the work environment, they have lovely offices and are flexible on hours and Hybrid working. Role Description This new role entails leading our development team and with them delivering changes as part of an agile sprint cycle. Developers are all full stack although, due to our meta data driven front ends, back-end work is predominant. Developers are assigned to small dev teams, and these teams are self-managing being led either by the Head of Product Management, a Product Owner or a Senior Developer. This is a matrix style reporting line where the work priority is co-ordinated by the team leads but the development process, standards and technical solutions are to be owned by this new role. Recruiting, coaching, mentoring and progressing less experienced developers is a key component of this role as is being responsible for selecting and improving the technical tools used to deliver changes. Technology Stack Full serverless cloud stack (AWS) SQL Database Python Back End Javascript / React Front End REST APIs AWS Facilities (S3 / SQS / API Gateway / Lamdba) Qualifications Extensive experience of the Software Development Lifecycle Good experience of multi-tiered development via APIs Good experience using the technology stack specified Line management of developers Experience in the energy industry is a considerable plus INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
28/11/2025
Full time
Company Description Our client specialises in designing, developing, and integrating cloud-based software for the energy industry. They have over 20 years of experience, their products include Billing, CRM, Market Interaction, Smart Services, Pricing and Forecasting. They are known for their market-leading offerings while maintaining flexibility, agility, and scalability in all our solutions. They currently have Four Developers in the Team and are looking for recruit a Lead Developer to Manage and grow the team to Ten Developers. In turn you will split the team into three Teams and add more Developers, as the company grows. This is a very exciting role, with a chance to make a name for yourself and grow a small team working for a small business that is rapidly expanding. This is a very exciting time to join the business. They are a very relaxed business, and this is reflected in the work environment, they have lovely offices and are flexible on hours and Hybrid working. Role Description This new role entails leading our development team and with them delivering changes as part of an agile sprint cycle. Developers are all full stack although, due to our meta data driven front ends, back-end work is predominant. Developers are assigned to small dev teams, and these teams are self-managing being led either by the Head of Product Management, a Product Owner or a Senior Developer. This is a matrix style reporting line where the work priority is co-ordinated by the team leads but the development process, standards and technical solutions are to be owned by this new role. Recruiting, coaching, mentoring and progressing less experienced developers is a key component of this role as is being responsible for selecting and improving the technical tools used to deliver changes. Technology Stack Full serverless cloud stack (AWS) SQL Database Python Back End Javascript / React Front End REST APIs AWS Facilities (S3 / SQS / API Gateway / Lamdba) Qualifications Extensive experience of the Software Development Lifecycle Good experience of multi-tiered development via APIs Good experience using the technology stack specified Line management of developers Experience in the energy industry is a considerable plus INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Test Manager / Test Lead (Dynamics CRM and Power Platform) 12 month contract £375 - £425 per day Outside IR35 Midlands / Hybrid - weekly travel to Midlands head office for meetings etc. required Overview: Akkodis are partnering with a highly reputable business based in the Midlands who are looking to hire an experienced Test Manager / Test Lead for an initial period of 12 months. This is a hybrid role with weekly travel to the Midlands head office required for meetings etc. Candidates must already be UK based and have right to work in the UK. Sponsorship is not available. Experience required: Proven experience working at Test Manager / Test Lead level. Must have experience of Power Platform and Dynamics CRM sales including customer care with multiple integrations and model driven apps. Must have strong stakeholder engagement and management to work alongside third party vendor. Please apply ASAP to be considered - interviews will be taking place before Christmas with a view to starting in January. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
28/11/2025
Contractor
Test Manager / Test Lead (Dynamics CRM and Power Platform) 12 month contract £375 - £425 per day Outside IR35 Midlands / Hybrid - weekly travel to Midlands head office for meetings etc. required Overview: Akkodis are partnering with a highly reputable business based in the Midlands who are looking to hire an experienced Test Manager / Test Lead for an initial period of 12 months. This is a hybrid role with weekly travel to the Midlands head office required for meetings etc. Candidates must already be UK based and have right to work in the UK. Sponsorship is not available. Experience required: Proven experience working at Test Manager / Test Lead level. Must have experience of Power Platform and Dynamics CRM sales including customer care with multiple integrations and model driven apps. Must have strong stakeholder engagement and management to work alongside third party vendor. Please apply ASAP to be considered - interviews will be taking place before Christmas with a view to starting in January. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
New Logo Sales Manager / People & Business Development Manager - IT Services SaaS UK Full-time Fully Remote Up to £70,000 base + £120,000 OTE year 1 (Uncapped) About Us We're a fast-growing SaaS provider helping IT service teams simplify how they work. Our purpose is simple: helping IT Service Desks help everyone else. We're expanding rapidly in the UK ITSM market and looking for an ambitious sales leader who wants clear ownership, high impact, and big rewards. Sales Manager - Role Summary Purpose A new player-coach role owning new business growth, pipeline generation, deal closing, and the creation of repeatable sales processes. You will directly own the target of securing 10+ new SaaS ITSM customers in 2026 . Role Context You start as the sole new-logo sales resource. Your results will determine when we hire additional BDMs. You set the pace, discipline, and standards for activity, forecasting, and customer engagement. Key Responsibilities Sales Execution Generate new opportunities through outbound activity, networking, and partnerships. Work with Solutions Engineering on discovery and high-impact demos. Build relationships with senior IT and business stakeholders; map key decision makers. Maintain accurate forecasting and CRM discipline; hit pipeline and bookings targets. Meet prospects on-site across the UK to progress deals and build trust. Lead by example through hands-on prospecting and full-cycle deal management. Create sales playbooks, messaging, qualification standards, and scalable processes. Support future hiring, onboarding, and coaching. Represent the company at events and partner activities. Leadership & Planning Build and own the sales operating model: activity metrics, qualification criteria, and pipeline rhythms. Provide market insight to product and marketing teams. Support the CEO in future sales team design and recruitment. Sales Disciplines Obsessed - Relentless pursuit of new opportunities. Hungry - Always building pipeline. Urgent - Progressing deals quickly. Coachable - Continuously learning and improving. Performance Expectations Maintain 4 pipeline coverage. Deliver high weekly outbound activity. Maintain momentum with clear next steps on every opportunity. Achieve forecast accuracy within 5%. Own the full sales cycle end-to-end. Establish routines and standards new BDMs will follow. Represent the organisation professionally in all customer and partner interactions. Skills & Experience Proven B2B SaaS sales success, ideally in ITSM, IT operations, or Managed Services. Strong track record of building pipeline and winning net-new business. Experience as a senior salesperson or player-coach who sets high standards.
28/11/2025
Full time
New Logo Sales Manager / People & Business Development Manager - IT Services SaaS UK Full-time Fully Remote Up to £70,000 base + £120,000 OTE year 1 (Uncapped) About Us We're a fast-growing SaaS provider helping IT service teams simplify how they work. Our purpose is simple: helping IT Service Desks help everyone else. We're expanding rapidly in the UK ITSM market and looking for an ambitious sales leader who wants clear ownership, high impact, and big rewards. Sales Manager - Role Summary Purpose A new player-coach role owning new business growth, pipeline generation, deal closing, and the creation of repeatable sales processes. You will directly own the target of securing 10+ new SaaS ITSM customers in 2026 . Role Context You start as the sole new-logo sales resource. Your results will determine when we hire additional BDMs. You set the pace, discipline, and standards for activity, forecasting, and customer engagement. Key Responsibilities Sales Execution Generate new opportunities through outbound activity, networking, and partnerships. Work with Solutions Engineering on discovery and high-impact demos. Build relationships with senior IT and business stakeholders; map key decision makers. Maintain accurate forecasting and CRM discipline; hit pipeline and bookings targets. Meet prospects on-site across the UK to progress deals and build trust. Lead by example through hands-on prospecting and full-cycle deal management. Create sales playbooks, messaging, qualification standards, and scalable processes. Support future hiring, onboarding, and coaching. Represent the company at events and partner activities. Leadership & Planning Build and own the sales operating model: activity metrics, qualification criteria, and pipeline rhythms. Provide market insight to product and marketing teams. Support the CEO in future sales team design and recruitment. Sales Disciplines Obsessed - Relentless pursuit of new opportunities. Hungry - Always building pipeline. Urgent - Progressing deals quickly. Coachable - Continuously learning and improving. Performance Expectations Maintain 4 pipeline coverage. Deliver high weekly outbound activity. Maintain momentum with clear next steps on every opportunity. Achieve forecast accuracy within 5%. Own the full sales cycle end-to-end. Establish routines and standards new BDMs will follow. Represent the organisation professionally in all customer and partner interactions. Skills & Experience Proven B2B SaaS sales success, ideally in ITSM, IT operations, or Managed Services. Strong track record of building pipeline and winning net-new business. Experience as a senior salesperson or player-coach who sets high standards.
Your new company Product Pipeline and Transition Manager required on a 6 months FTC basis to join a leading public sector organisation committed to digital transformation and innovation. They are investing in cutting-edge technologies to enhance user experiences and deliver world-class services. Your new role As Product Pipeline & Transition Manager, you'll take ownership of the end-to-end lifecycle of core digital platforms-including CRM (Microsoft Dynamics), ERP, and emerging technologies such as AI and automation. You'll manage a portfolio of initiatives from strategy through to operational service, ensuring smooth transitions, robust disaster recovery planning, and alignment with enterprise architecture standards. What you'll need to succeed Practitioner-level ITIL and PRINCE2 certification. Proven expertise in IT product lifecycle management and service transition. Strong knowledge of enterprise systems (CRM, ERP) and cloud technologies (Azure, Power BI). Familiarity with AI, automation, and data analytics. Excellent stakeholder engagement and governance skills. Experience in complex organisational environments. What you'll get in return Salary up to £60,000 and benefits package. Hybrid working 6 months FTC with further opportunity Opportunity to lead innovation and shape digital transformation. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
28/11/2025
Full time
Your new company Product Pipeline and Transition Manager required on a 6 months FTC basis to join a leading public sector organisation committed to digital transformation and innovation. They are investing in cutting-edge technologies to enhance user experiences and deliver world-class services. Your new role As Product Pipeline & Transition Manager, you'll take ownership of the end-to-end lifecycle of core digital platforms-including CRM (Microsoft Dynamics), ERP, and emerging technologies such as AI and automation. You'll manage a portfolio of initiatives from strategy through to operational service, ensuring smooth transitions, robust disaster recovery planning, and alignment with enterprise architecture standards. What you'll need to succeed Practitioner-level ITIL and PRINCE2 certification. Proven expertise in IT product lifecycle management and service transition. Strong knowledge of enterprise systems (CRM, ERP) and cloud technologies (Azure, Power BI). Familiarity with AI, automation, and data analytics. Excellent stakeholder engagement and governance skills. Experience in complex organisational environments. What you'll get in return Salary up to £60,000 and benefits package. Hybrid working 6 months FTC with further opportunity Opportunity to lead innovation and shape digital transformation. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
The Role This is a full-time, office-based role within our Support & Onboarding team, offering plenty of variety, customer interaction, and technical problem-solving. You'll be the first point of contact for new customers getting set up on our software, guiding them through the onboarding process and providing ongoing support as they learn the system. You'll work closely with internal teams to ensure customers experience a smooth transition, complete their setup correctly, and understand how to use the product effectively. The role involves a blend of investigating support queries, helping users troubleshoot issues, walking them through features, and ensuring they feel confident and supported from day one. Other responsibilities include: Handling incoming support queries via telephone and email Logging, tracking, and updating cases using our in-house systems Testing new features from a support/user perspective Assisting with system setup, data migration checks, and user configuration Working with a friendly, close-knit team to resolve customer issues efficiently You'll need strong IT skills, a logical mindset, and great communication abilities. Full training will be provided on our software and internal systems. Because migrating to a new platform can be overwhelming for customers, the ability to reassure users, explain technical steps clearly, and deliver excellent service is essential. Key Responsibilities Provide first-line and onboarding support to new customers, including initial setup and data checks Troubleshoot user issues via phone and email, escalating when needed Help coordinate customer go-live schedules with internal teams Deliver online walkthroughs and feature overviews to help users get comfortable with the system Create and update support articles, user guides, and FAQs Test new features and provide feedback to the product team Build positive relationships with customers through timely, proactive support Ensure all support cases are accurately logged and resolved in a professional manner About You 2-3 years experience in software support, onboarding, or a customer-facing IT role Ability to explain technical steps in a simple, friendly, and confident manner Strong customer service skills and the ability to build rapport Organised, detail-focused, and able to manage multiple tasks Excellent written English for emails and documentation Comfortable using CRM, ticketing tools, or business software Logical thinker with an interest in problem-solving and technology Experience in the automotive/motor trade (dealership, garage, etc.) is beneficial but not essential Quick learner who adapts easily to new systems and processes Benefits of Joining the Team Monthly attendance bonus Free daily lunch at the on-site restaurant and coffee bar Free access to on-site gym, table football, and arcade machines Casual dress code Modern offices with free parking Workplace pension scheme Salary depends on skills and experience. This role is office-based and not suitable for remote working . Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
28/11/2025
Full time
The Role This is a full-time, office-based role within our Support & Onboarding team, offering plenty of variety, customer interaction, and technical problem-solving. You'll be the first point of contact for new customers getting set up on our software, guiding them through the onboarding process and providing ongoing support as they learn the system. You'll work closely with internal teams to ensure customers experience a smooth transition, complete their setup correctly, and understand how to use the product effectively. The role involves a blend of investigating support queries, helping users troubleshoot issues, walking them through features, and ensuring they feel confident and supported from day one. Other responsibilities include: Handling incoming support queries via telephone and email Logging, tracking, and updating cases using our in-house systems Testing new features from a support/user perspective Assisting with system setup, data migration checks, and user configuration Working with a friendly, close-knit team to resolve customer issues efficiently You'll need strong IT skills, a logical mindset, and great communication abilities. Full training will be provided on our software and internal systems. Because migrating to a new platform can be overwhelming for customers, the ability to reassure users, explain technical steps clearly, and deliver excellent service is essential. Key Responsibilities Provide first-line and onboarding support to new customers, including initial setup and data checks Troubleshoot user issues via phone and email, escalating when needed Help coordinate customer go-live schedules with internal teams Deliver online walkthroughs and feature overviews to help users get comfortable with the system Create and update support articles, user guides, and FAQs Test new features and provide feedback to the product team Build positive relationships with customers through timely, proactive support Ensure all support cases are accurately logged and resolved in a professional manner About You 2-3 years experience in software support, onboarding, or a customer-facing IT role Ability to explain technical steps in a simple, friendly, and confident manner Strong customer service skills and the ability to build rapport Organised, detail-focused, and able to manage multiple tasks Excellent written English for emails and documentation Comfortable using CRM, ticketing tools, or business software Logical thinker with an interest in problem-solving and technology Experience in the automotive/motor trade (dealership, garage, etc.) is beneficial but not essential Quick learner who adapts easily to new systems and processes Benefits of Joining the Team Monthly attendance bonus Free daily lunch at the on-site restaurant and coffee bar Free access to on-site gym, table football, and arcade machines Casual dress code Modern offices with free parking Workplace pension scheme Salary depends on skills and experience. This role is office-based and not suitable for remote working . Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Systems Developer (Azure, logic / function apps, c#, .net ) 3-6 months £450 a day (Inside IR35)Hybrid (1-day onsite Lancashire) Currently looking for a Systems Developer to design, develop and update a client's IT Systems to help support the BAU service and wider IT Change Portfolio.The following skills and experience required for this role is as follows: - Essential Experience in the development, programming, and integration across one or more development languages such as SQL, .NET, HTML, Java, XML, C++, C#, PHM, Python, etc. Broad Experience of a range of technology solutions including ERP, CRM, ESB, Azure, Cloud, AI, IoT, RPA, etc. Experience of one or more software/technical development delivery approaches such as Waterfall, SDLC, Agile, Scrum, DevOps, etc. Experience of analysing business requirements, documenting system design, developing objects/code, unit testing and deployment. Good oral and written communications. Desirable Educated to degree level in an IT/STEM related degree discipline or equivalent. IT systems development certifications and/or experience in Microsoft D365 CRM, Azure Integration Services, NEC Housing / Asset and Oracle Fusion Cloud, etc. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
28/11/2025
Full time
Systems Developer (Azure, logic / function apps, c#, .net ) 3-6 months £450 a day (Inside IR35)Hybrid (1-day onsite Lancashire) Currently looking for a Systems Developer to design, develop and update a client's IT Systems to help support the BAU service and wider IT Change Portfolio.The following skills and experience required for this role is as follows: - Essential Experience in the development, programming, and integration across one or more development languages such as SQL, .NET, HTML, Java, XML, C++, C#, PHM, Python, etc. Broad Experience of a range of technology solutions including ERP, CRM, ESB, Azure, Cloud, AI, IoT, RPA, etc. Experience of one or more software/technical development delivery approaches such as Waterfall, SDLC, Agile, Scrum, DevOps, etc. Experience of analysing business requirements, documenting system design, developing objects/code, unit testing and deployment. Good oral and written communications. Desirable Educated to degree level in an IT/STEM related degree discipline or equivalent. IT systems development certifications and/or experience in Microsoft D365 CRM, Azure Integration Services, NEC Housing / Asset and Oracle Fusion Cloud, etc. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
We're hiring! Membership IT Officer (Part-Time 30 Hours A Week) UK/European Trade Association Hybrid (Cheshire) £28k-£32k pro rata + great benefits A growing trade association is looking for a tech-savvy Membership IT Officer to elevate digital operations, improve member experience, and support CRM/CMS development (Ready Membership). What you'll be doing: Managing & improving the membership CRM/CMS Supporting onboarding, renewals & member comms Website updates & digital content Reporting, data insights & GDPR compliance First-line IT support Supporting events, bookings & payments (Xero) Getting hands-on with new AI-driven digital tools We're looking for: CRM/CMS experience (membership or customer-focused backgrounds welcome) Data-confident, detail-driven, tech-minded Great communicator & problem-solver Ready Membership / Pixelate experience = bonus Why join? Hybrid working Friendly, collaborative team Exciting digital roadmap for 2026 25 days holiday + bank holidays, volunteering day, annual staff day + bonuses Interested? Get in touch to apply.
28/11/2025
Full time
We're hiring! Membership IT Officer (Part-Time 30 Hours A Week) UK/European Trade Association Hybrid (Cheshire) £28k-£32k pro rata + great benefits A growing trade association is looking for a tech-savvy Membership IT Officer to elevate digital operations, improve member experience, and support CRM/CMS development (Ready Membership). What you'll be doing: Managing & improving the membership CRM/CMS Supporting onboarding, renewals & member comms Website updates & digital content Reporting, data insights & GDPR compliance First-line IT support Supporting events, bookings & payments (Xero) Getting hands-on with new AI-driven digital tools We're looking for: CRM/CMS experience (membership or customer-focused backgrounds welcome) Data-confident, detail-driven, tech-minded Great communicator & problem-solver Ready Membership / Pixelate experience = bonus Why join? Hybrid working Friendly, collaborative team Exciting digital roadmap for 2026 25 days holiday + bank holidays, volunteering day, annual staff day + bonuses Interested? Get in touch to apply.
Microsoft Dynamics Developer / Microsoft Dynamics 365 / MSD365 / D365 / CRM / Senior Developer / Dynamics CE / Customer Engagement / Sales / Customer / Consultant / SQL / SSIS / Stakeholder Management / Hybrid Remote / Warwickshire / Permanent role £50,000 - 65,000 + 17.5% bonus + Benefits. One of our leading clients is looking to recruit a Microsoft Dynamics Developer / Consultant. Location - Hybrid - remote / Warwickshire - approx. 1-4 days per month in the office, ideally 1 day per week but there is flexibility on this. Salary - £50,000 - 65,000 + 17.5% bonus + excellent benefits Role: Providing the business with functional and technical expertise in Microsoft Dynamics 365 Development, testing, documenting and deployment of D365-based solutions Functional and technical expertise specifically in Microsoft Dynamic 365 CE Establish and maintain agreed standards, patterns, and designs, ensuring they are consistently adhered to Designing and building solutions that comply with agreed techniques and high-quality standards Evaluate, review, and provide expert advice on programming methods, tools, and standards, contributing to the evolution of the Secure Software Development Life Cycle (SSDLC) Experience: Dynamics CE (Customer Engagement) for Sales and Customer Service Operations KingswaySoft for data integration SQL and SQL Server Integration Services (SSIS) Experience gained in and ability to debug plug-ins and workflows Proficient in server-side and client side development languages to extend a Dynamics 365 implementation - C# (.NET) and JavaScript
28/11/2025
Full time
Microsoft Dynamics Developer / Microsoft Dynamics 365 / MSD365 / D365 / CRM / Senior Developer / Dynamics CE / Customer Engagement / Sales / Customer / Consultant / SQL / SSIS / Stakeholder Management / Hybrid Remote / Warwickshire / Permanent role £50,000 - 65,000 + 17.5% bonus + Benefits. One of our leading clients is looking to recruit a Microsoft Dynamics Developer / Consultant. Location - Hybrid - remote / Warwickshire - approx. 1-4 days per month in the office, ideally 1 day per week but there is flexibility on this. Salary - £50,000 - 65,000 + 17.5% bonus + excellent benefits Role: Providing the business with functional and technical expertise in Microsoft Dynamics 365 Development, testing, documenting and deployment of D365-based solutions Functional and technical expertise specifically in Microsoft Dynamic 365 CE Establish and maintain agreed standards, patterns, and designs, ensuring they are consistently adhered to Designing and building solutions that comply with agreed techniques and high-quality standards Evaluate, review, and provide expert advice on programming methods, tools, and standards, contributing to the evolution of the Secure Software Development Life Cycle (SSDLC) Experience: Dynamics CE (Customer Engagement) for Sales and Customer Service Operations KingswaySoft for data integration SQL and SQL Server Integration Services (SSIS) Experience gained in and ability to debug plug-ins and workflows Proficient in server-side and client side development languages to extend a Dynamics 365 implementation - C# (.NET) and JavaScript
Senior Delivery Manager- CRM/ Dynamics Delivery Manager/ Senior Delivery Manager/ CRM/ Dynamics 365/B2B/Commercial Management/Continuous Improvement/Scrum/Kanban/ Waterfall/ Contractual Frameworks/ Line Management 3 Months- Extensions Likely £650-725 Per Day-Umbrella Bedford/Remote Our Financial Services client is looking for 2 senior Delivery Managers to join a fast-growing dynamic team. You must have a strong proven background in managing technology migration projects, embedding project principles with scrum methodologies and proven experience in leading multiple third-party suppliers as well as extensive line management experience. You must demonstrate experience in the delivery of CRM and D365 projects including continuous improvement once implemented Day-to-day of the role: Embed project principles and Scrum methodologies to harmonise and communicate project status, schedules, dependencies, risks, and issues. Involved in line management activities for various portfolios Manage multiple third-party suppliers, tracking progress through an integrated project management plan and schedule. Conduct Quarterly planning (PI planning) and ensure alignment with project goals. Oversee technology migration projects, including the use of tooling such as Jira. Develop and launch new products and services, ensuring a smooth transition to the BAU team. Perform line management duties for delivery managers and/or Scrum masters. Create and evaluate business cases, including benefit appraisal, risk, and cost analysis. Conduct reviews throughout the project lifecycle to assess and ensure ongoing successful outcomes. Manage transition processes into BAU effectively Demonstrable recent experience of project delivered in CRM and D365 experience, including continuous improvement once implemented B2B experience, including commercial management Experienced in leading end to end deliver across multiple frameworks including Scrum, Kanban and Waterfall. Ability to both Lead multiple projects simultaneously and also run Scrum events (stand-ups, retros, planning, refinement events) Collaborating with commercial colleagues to identify appropriate contractual frameworks, created statements of work which included clear goals and KPIs to measure both value and performance including onboarding of 3rd party suppliers and setting clear roles and responsibilities. Experience in managing multiple projects and leading cross functional teams to deliver iterative, user focused features for complex digital services. Ensure alignment across product, design, engineering, test and research to meet user needs and organisational goals. Quarterly planning (PI planning experience) Required Skills & Qualifications: Proven experience as a Delivery Manager or similar role in project management. Proven track record of Stakeholder engagement and communication management Experience with technology migration projects and tools like Jira. Demonstrable experience in managing transitions to BAU. Experience in line management of delivery managers and/or Scrum masters Understanding of quality assurance and quality control processes. In the first instance please submit your CV
28/11/2025
Seasonal
Senior Delivery Manager- CRM/ Dynamics Delivery Manager/ Senior Delivery Manager/ CRM/ Dynamics 365/B2B/Commercial Management/Continuous Improvement/Scrum/Kanban/ Waterfall/ Contractual Frameworks/ Line Management 3 Months- Extensions Likely £650-725 Per Day-Umbrella Bedford/Remote Our Financial Services client is looking for 2 senior Delivery Managers to join a fast-growing dynamic team. You must have a strong proven background in managing technology migration projects, embedding project principles with scrum methodologies and proven experience in leading multiple third-party suppliers as well as extensive line management experience. You must demonstrate experience in the delivery of CRM and D365 projects including continuous improvement once implemented Day-to-day of the role: Embed project principles and Scrum methodologies to harmonise and communicate project status, schedules, dependencies, risks, and issues. Involved in line management activities for various portfolios Manage multiple third-party suppliers, tracking progress through an integrated project management plan and schedule. Conduct Quarterly planning (PI planning) and ensure alignment with project goals. Oversee technology migration projects, including the use of tooling such as Jira. Develop and launch new products and services, ensuring a smooth transition to the BAU team. Perform line management duties for delivery managers and/or Scrum masters. Create and evaluate business cases, including benefit appraisal, risk, and cost analysis. Conduct reviews throughout the project lifecycle to assess and ensure ongoing successful outcomes. Manage transition processes into BAU effectively Demonstrable recent experience of project delivered in CRM and D365 experience, including continuous improvement once implemented B2B experience, including commercial management Experienced in leading end to end deliver across multiple frameworks including Scrum, Kanban and Waterfall. Ability to both Lead multiple projects simultaneously and also run Scrum events (stand-ups, retros, planning, refinement events) Collaborating with commercial colleagues to identify appropriate contractual frameworks, created statements of work which included clear goals and KPIs to measure both value and performance including onboarding of 3rd party suppliers and setting clear roles and responsibilities. Experience in managing multiple projects and leading cross functional teams to deliver iterative, user focused features for complex digital services. Ensure alignment across product, design, engineering, test and research to meet user needs and organisational goals. Quarterly planning (PI planning experience) Required Skills & Qualifications: Proven experience as a Delivery Manager or similar role in project management. Proven track record of Stakeholder engagement and communication management Experience with technology migration projects and tools like Jira. Demonstrable experience in managing transitions to BAU. Experience in line management of delivery managers and/or Scrum masters Understanding of quality assurance and quality control processes. In the first instance please submit your CV
Interim Data Architect - £700 per day (Outside IR35) Central London Creative Agency ASAP Start A leading creative agency in Central London is looking for an experienced Interim Data Architect to help shape and deliver their data roadmap. You'll be responsible for connecting and optimising core business systems (NetSuite, BambooHR, SugarCRM, etc.), building a data lake , and supporting plans to implement Microsoft Fabric . This is a hands-on role where you'll work closely with a Data Analyst to cleanse and structure business data, while also guiding and influencing senior stakeholders on best practice. What you'll need: Proven experience as a Data Architect in complex environments Strong knowledge of data lakes and modern data platforms Ability to influence senior leadership and drive data strategy Comfortable rolling up your sleeves and working at detailed level Experience with systems such as NetSuite, BambooHR, SugarCRM is beneficial If you're available immediately and able to take on a strategic yet hands-on assignment, we'd love to hear from you. Apply today!
28/11/2025
Seasonal
Interim Data Architect - £700 per day (Outside IR35) Central London Creative Agency ASAP Start A leading creative agency in Central London is looking for an experienced Interim Data Architect to help shape and deliver their data roadmap. You'll be responsible for connecting and optimising core business systems (NetSuite, BambooHR, SugarCRM, etc.), building a data lake , and supporting plans to implement Microsoft Fabric . This is a hands-on role where you'll work closely with a Data Analyst to cleanse and structure business data, while also guiding and influencing senior stakeholders on best practice. What you'll need: Proven experience as a Data Architect in complex environments Strong knowledge of data lakes and modern data platforms Ability to influence senior leadership and drive data strategy Comfortable rolling up your sleeves and working at detailed level Experience with systems such as NetSuite, BambooHR, SugarCRM is beneficial If you're available immediately and able to take on a strategic yet hands-on assignment, we'd love to hear from you. Apply today!
Data Insights Partner Your new company Hays are delighted to be retained on an exclusive basis for newly created vacancies, following a strategic review, with Argyll Community Housing Association.With a Head Office based in the heart of Helensburgh, this values-driven organisation is now looking to recruit a Group Data Insights Partner to join a newly created Transformation & Improvement team. The purpose of the Data Insight Partner role is to work with teams, managers and key stakeholders to build business insight and intelligence tools which empower employees to make data driven decisions and shift activity from reactive to more preventative activity.Due to the geographical coverage, this organisation can consider applicants from locations near their offices in Lochgilphead, Dunoon, Rothsay. Oban, Campbeltown and Islay. Watch a video discussion with the hiring manager Your new role Working as part of a team, your role will be to improve the quality and accuracy of Group data, encouraging a shift away from secondary data sources towards core data capture systems which digitalise activity. This activity will include improving access to data across the Group, enabling employees to make first point of contact decisions.Furthermore, you will provide robust insights, analysis and outcome reporting to inform Group services of customer, asset and business performance. You will be responsible for implementing new insight tools and developing and delivering dashboards and reports to inform ACHA business decisions.The duties and responsibilities will include but not limited to: To transform the availability of business intelligence by developing insight dashboards and resources to provide a 360 view of customer, assets and business performance to drive performance, innovation and continuous improvement. To systematically map and audit Group data sources to drive data consolidation, improvement and migration to core information management and CRM systems. To improve access to data and insight across the ACHA Group empowering staff to make informed decisions. To develop and deliver a Group wide data management strategy creating a culture of data insight and capture. What you'll need to succeed Knowledge of how to validate, cleanse and reconcile large data sets Knowledge of database design and creation Knowledge of Microsoft Power BI and its capability in data assembly, visualisation and reporting Ability to analyse and interpret business intelligence and allow it to drive actions Ability to work efficiently, navigating and managing a range of systems, software, databases and applications Experience of working with data to provide insight and analysis You must have a full UK driving licence. Prepared to complete and pass a disclosure. What you'll get in return A competitive salary £34,685 - £40,524 Flexible office locations of Helensburgh Lochgilphead, Dunoon, Rothsay. Oban, Campbeltown and Islay 25 days annual leave plus 12 public holidays Your birthday off each year Access to the Strathclyde Pension Fund of Now Pension Scheme Membership Health Shield Cash plan Breeze (includes 27/7 GP access, wellbeing support, employee discounts and perks) Group Life Assurance Flexible & Hybrid working Enhanced Maternity and Sick Pay benefits Cycle to work scheme Holiday Buy & Sell Tusker Car Scheme Access to Aviva DigiCare What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
28/11/2025
Full time
Data Insights Partner Your new company Hays are delighted to be retained on an exclusive basis for newly created vacancies, following a strategic review, with Argyll Community Housing Association.With a Head Office based in the heart of Helensburgh, this values-driven organisation is now looking to recruit a Group Data Insights Partner to join a newly created Transformation & Improvement team. The purpose of the Data Insight Partner role is to work with teams, managers and key stakeholders to build business insight and intelligence tools which empower employees to make data driven decisions and shift activity from reactive to more preventative activity.Due to the geographical coverage, this organisation can consider applicants from locations near their offices in Lochgilphead, Dunoon, Rothsay. Oban, Campbeltown and Islay. Watch a video discussion with the hiring manager Your new role Working as part of a team, your role will be to improve the quality and accuracy of Group data, encouraging a shift away from secondary data sources towards core data capture systems which digitalise activity. This activity will include improving access to data across the Group, enabling employees to make first point of contact decisions.Furthermore, you will provide robust insights, analysis and outcome reporting to inform Group services of customer, asset and business performance. You will be responsible for implementing new insight tools and developing and delivering dashboards and reports to inform ACHA business decisions.The duties and responsibilities will include but not limited to: To transform the availability of business intelligence by developing insight dashboards and resources to provide a 360 view of customer, assets and business performance to drive performance, innovation and continuous improvement. To systematically map and audit Group data sources to drive data consolidation, improvement and migration to core information management and CRM systems. To improve access to data and insight across the ACHA Group empowering staff to make informed decisions. To develop and deliver a Group wide data management strategy creating a culture of data insight and capture. What you'll need to succeed Knowledge of how to validate, cleanse and reconcile large data sets Knowledge of database design and creation Knowledge of Microsoft Power BI and its capability in data assembly, visualisation and reporting Ability to analyse and interpret business intelligence and allow it to drive actions Ability to work efficiently, navigating and managing a range of systems, software, databases and applications Experience of working with data to provide insight and analysis You must have a full UK driving licence. Prepared to complete and pass a disclosure. What you'll get in return A competitive salary £34,685 - £40,524 Flexible office locations of Helensburgh Lochgilphead, Dunoon, Rothsay. Oban, Campbeltown and Islay 25 days annual leave plus 12 public holidays Your birthday off each year Access to the Strathclyde Pension Fund of Now Pension Scheme Membership Health Shield Cash plan Breeze (includes 27/7 GP access, wellbeing support, employee discounts and perks) Group Life Assurance Flexible & Hybrid working Enhanced Maternity and Sick Pay benefits Cycle to work scheme Holiday Buy & Sell Tusker Car Scheme Access to Aviva DigiCare What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
EXO Recruitment are delighted to be working with one of the UK's most successful independent (Chartered) insurance brokerages. Due to continued growth, our client is currently looking to employ an experienced Data & Insights Analyst with recent UK based experience. If you would like to join a company which places a huge emphasis on valuing both their clients and employees, then please apply. Salary: up to £38k (dependant on experience) plus extensive benefits 28 days annual holiday plus all statutory Bank Holidays Pension contribution of 6% from employer 100% office based - will be required to travel to other offices where mileage at 45p can be claimed Based in Birmingham office Reporting into our clients Group Head of Operation About the role: Our client is seeking a highly analytical and detail-oriented MI, Reporting & Data Insights Analyst to join their team. The successful candidate will play a key role in turning data into actionable insights, supporting decision-making across operations, sales, and customer experience. You will work closely with our clients CRM systems, providing timely reporting and analysis to improve business performance. Additionally, the role will support acquisition integration, ensuring smooth data and reporting transitions during onboarding. Key Responsibilities: Develop, maintain, and deliver MI reports, dashboards, and ad-hoc analysis for multiple stakeholders. Analyse operational and sales data to identify trends, risks, and opportunities. Extract, cleanse, and manipulate data from CRM and other business systems. Support strategic decision-making with actionable insights and clear recommendations. Work closely with operations, sales, compliance, and IT teams to ensure data accuracy and integrity. Support acquisition integration, including data mapping, reporting alignment, and ensuring consistency across newly acquired business units. Develop and maintain documentation for MI processes and reporting standards. Assist in implementing data improvements and automation initiatives where possible. Required Skills & Experience: Proven experience as an MI Analyst, Data Analyst, or similar role in the insurance or broking sector. Strong experience working with CRMs and extracting/managing data from multiple sources. Advanced Excel skills or data analyst quantification is essential Strong analytical and problem-solving abilities, with excellent attention to detail. Ability to communicate complex data insights clearly to non-technical stakeholders. Familiarity with BI & AI tools is advantageous. Knowledge of insurance processes, products, or brokerage operations is desirable. Experience in acquisition integration or business onboarding projects is desirable. Personal Attributes: Highly organised with the ability to manage multiple tasks and deadlines. Proactive, curious, and eager to identify improvements. Team player with strong interpersonal and communication skills. If you are interested in a long term career with a leading and fast-growing insurance brokerage, please send your CV ASAP.
28/11/2025
Full time
EXO Recruitment are delighted to be working with one of the UK's most successful independent (Chartered) insurance brokerages. Due to continued growth, our client is currently looking to employ an experienced Data & Insights Analyst with recent UK based experience. If you would like to join a company which places a huge emphasis on valuing both their clients and employees, then please apply. Salary: up to £38k (dependant on experience) plus extensive benefits 28 days annual holiday plus all statutory Bank Holidays Pension contribution of 6% from employer 100% office based - will be required to travel to other offices where mileage at 45p can be claimed Based in Birmingham office Reporting into our clients Group Head of Operation About the role: Our client is seeking a highly analytical and detail-oriented MI, Reporting & Data Insights Analyst to join their team. The successful candidate will play a key role in turning data into actionable insights, supporting decision-making across operations, sales, and customer experience. You will work closely with our clients CRM systems, providing timely reporting and analysis to improve business performance. Additionally, the role will support acquisition integration, ensuring smooth data and reporting transitions during onboarding. Key Responsibilities: Develop, maintain, and deliver MI reports, dashboards, and ad-hoc analysis for multiple stakeholders. Analyse operational and sales data to identify trends, risks, and opportunities. Extract, cleanse, and manipulate data from CRM and other business systems. Support strategic decision-making with actionable insights and clear recommendations. Work closely with operations, sales, compliance, and IT teams to ensure data accuracy and integrity. Support acquisition integration, including data mapping, reporting alignment, and ensuring consistency across newly acquired business units. Develop and maintain documentation for MI processes and reporting standards. Assist in implementing data improvements and automation initiatives where possible. Required Skills & Experience: Proven experience as an MI Analyst, Data Analyst, or similar role in the insurance or broking sector. Strong experience working with CRMs and extracting/managing data from multiple sources. Advanced Excel skills or data analyst quantification is essential Strong analytical and problem-solving abilities, with excellent attention to detail. Ability to communicate complex data insights clearly to non-technical stakeholders. Familiarity with BI & AI tools is advantageous. Knowledge of insurance processes, products, or brokerage operations is desirable. Experience in acquisition integration or business onboarding projects is desirable. Personal Attributes: Highly organised with the ability to manage multiple tasks and deadlines. Proactive, curious, and eager to identify improvements. Team player with strong interpersonal and communication skills. If you are interested in a long term career with a leading and fast-growing insurance brokerage, please send your CV ASAP.
Cedar are seeking an experienced Copilot AI Solution Architect to lead the design, integration and delivery of AI solutions across our professional services business. This senior role will shape how we deploy Microsoft Copilot, Copilot Studio, AI Agents and Fabric-powered insights to enhance productivity, knowledge management, client delivery and operational efficiency. Reporting to the CTO, you will work closely with IT, Operations, Finance, Knowledge, HR and fee-earning teams to translate business needs into robust AI-driven solutions. This is a hands-on architecture role requiring strong technical capability, deep Microsoft ecosystem expertise and the ability to support change in a professional services environment. Key Responsibilities AI Architecture & Solution Design Lead end-to-end architecture for Microsoft Copilot, Copilot Studio and AI agent solutions Design scalable, secure AI workflows integrated with Microsoft 365, Teams, SharePoint, Power Platform and Dynamics (or relevant practice management systems) Create custom Copilot plugins, AI prompts, knowledge connectors and RAG-driven intelligence Data & Fabric Integration Partner with data engineering teams to leverage Microsoft Fabric and OneLake for high-quality, governed data sources Ensure Copilot solutions integrate with organisational data models, security standards and access controls Stakeholder Engagement & Requirements Gathering Work with partners, fee earners and business leaders to identify high-value AI use cases Translate complex business requirements into clear technical specifications and solution roadmaps Delivery Oversight Provide technical leadership during build, testing, rollout and adoption Establish standards, reusable components and best practices for enterprise AI development Collaborate with Security, Governance and Compliance teams to ensure safe and responsible AI usage Change & Adoption Support change and training activities to ensure Copilot solutions are embedded effectively Promote AI capability and act as an internal subject matter expert across the firm Experience & Skills Required Technical Expertise Proven experience as a Solutions Architect within the Microsoft ecosystem Hands-on delivery experience with: Microsoft Copilot (M365 Copilot) Copilot Studio AI Agents / Autonomous workflows Microsoft 365 and Teams integrations Power Platform (Power Automate, Power Apps, Dataverse) Azure AI Services and Azure OpenAI Strong understanding of RAG architectures, knowledge search, document intelligence and enterprise data patterns Experience integrating AI solutions with CRM/ERP or case/practice management systems Soft Skills Excellent communication skills with the ability to simplify technical concepts Strong stakeholder management at all levels of the business Analytical mindset with strategic thinking capability Ability to lead, influence and drive change in a non-technical audience
28/11/2025
Contractor
Cedar are seeking an experienced Copilot AI Solution Architect to lead the design, integration and delivery of AI solutions across our professional services business. This senior role will shape how we deploy Microsoft Copilot, Copilot Studio, AI Agents and Fabric-powered insights to enhance productivity, knowledge management, client delivery and operational efficiency. Reporting to the CTO, you will work closely with IT, Operations, Finance, Knowledge, HR and fee-earning teams to translate business needs into robust AI-driven solutions. This is a hands-on architecture role requiring strong technical capability, deep Microsoft ecosystem expertise and the ability to support change in a professional services environment. Key Responsibilities AI Architecture & Solution Design Lead end-to-end architecture for Microsoft Copilot, Copilot Studio and AI agent solutions Design scalable, secure AI workflows integrated with Microsoft 365, Teams, SharePoint, Power Platform and Dynamics (or relevant practice management systems) Create custom Copilot plugins, AI prompts, knowledge connectors and RAG-driven intelligence Data & Fabric Integration Partner with data engineering teams to leverage Microsoft Fabric and OneLake for high-quality, governed data sources Ensure Copilot solutions integrate with organisational data models, security standards and access controls Stakeholder Engagement & Requirements Gathering Work with partners, fee earners and business leaders to identify high-value AI use cases Translate complex business requirements into clear technical specifications and solution roadmaps Delivery Oversight Provide technical leadership during build, testing, rollout and adoption Establish standards, reusable components and best practices for enterprise AI development Collaborate with Security, Governance and Compliance teams to ensure safe and responsible AI usage Change & Adoption Support change and training activities to ensure Copilot solutions are embedded effectively Promote AI capability and act as an internal subject matter expert across the firm Experience & Skills Required Technical Expertise Proven experience as a Solutions Architect within the Microsoft ecosystem Hands-on delivery experience with: Microsoft Copilot (M365 Copilot) Copilot Studio AI Agents / Autonomous workflows Microsoft 365 and Teams integrations Power Platform (Power Automate, Power Apps, Dataverse) Azure AI Services and Azure OpenAI Strong understanding of RAG architectures, knowledge search, document intelligence and enterprise data patterns Experience integrating AI solutions with CRM/ERP or case/practice management systems Soft Skills Excellent communication skills with the ability to simplify technical concepts Strong stakeholder management at all levels of the business Analytical mindset with strategic thinking capability Ability to lead, influence and drive change in a non-technical audience
Data Engineering Consultant Salary: £65,000 - £75,000 Location: London (4 Days a Week in Office) Work on the front lines of innovation, embedding next-gen platforms directly into the operations of world-class organisations. Your engineering will become the competitive edge others can't replicate. The Opportunity This role offers the chance to work at the frontier of technology and real-world operations, embedding advanced data and AI systems directly into major industrial organisations. You'll operate as a problem-solver and builder, transforming complex business challenges into scalable, high-impact solutions. The position sits within a rapidly growing, category-defining startup where engineering excellence directly drives customer success. You'll collaborate closely with an elite, interdisciplinary team while gaining exposure to cutting-edge platforms, generative AI workflows, and large-scale data integration. It's an opportunity to shape transformative systems that deliver meaningful, measurable outcomes across global enterprises. Role and Responsibilities This role centers on working directly with customers to deploy and tailor a powerful data and AI platform to solve their most complex operational challenges. You'll design and implement scalable generative AI workflows, often using technologies like Palantir AIP, while building robust data pipelines with PySpark, Python, and SQL. A key responsibility is executing sophisticated data integrations across distributed systems and enterprise environments, including ERPs and CRMs. You'll collaborate closely with client stakeholders to translate ambiguous requirements into clean, maintainable solutions that drive real impact. Familiarity with tools such as Airflow, DBT, Databricks, dashboarding frameworks, and Typescript is a strong plus as you help deliver end-to-end production-ready systems. Interview Process Teams conversation (introductory chat) Technical take home exercise Presentation (In-Person) Conversation with the CTO Step into a role where your engineering drives real-world impact and shape the future of enterprise technology-apply today.
28/11/2025
Full time
Data Engineering Consultant Salary: £65,000 - £75,000 Location: London (4 Days a Week in Office) Work on the front lines of innovation, embedding next-gen platforms directly into the operations of world-class organisations. Your engineering will become the competitive edge others can't replicate. The Opportunity This role offers the chance to work at the frontier of technology and real-world operations, embedding advanced data and AI systems directly into major industrial organisations. You'll operate as a problem-solver and builder, transforming complex business challenges into scalable, high-impact solutions. The position sits within a rapidly growing, category-defining startup where engineering excellence directly drives customer success. You'll collaborate closely with an elite, interdisciplinary team while gaining exposure to cutting-edge platforms, generative AI workflows, and large-scale data integration. It's an opportunity to shape transformative systems that deliver meaningful, measurable outcomes across global enterprises. Role and Responsibilities This role centers on working directly with customers to deploy and tailor a powerful data and AI platform to solve their most complex operational challenges. You'll design and implement scalable generative AI workflows, often using technologies like Palantir AIP, while building robust data pipelines with PySpark, Python, and SQL. A key responsibility is executing sophisticated data integrations across distributed systems and enterprise environments, including ERPs and CRMs. You'll collaborate closely with client stakeholders to translate ambiguous requirements into clean, maintainable solutions that drive real impact. Familiarity with tools such as Airflow, DBT, Databricks, dashboarding frameworks, and Typescript is a strong plus as you help deliver end-to-end production-ready systems. Interview Process Teams conversation (introductory chat) Technical take home exercise Presentation (In-Person) Conversation with the CTO Step into a role where your engineering drives real-world impact and shape the future of enterprise technology-apply today.
Up to £95,000 (DOE) Hybrid (50% on-site/50% remote) Central London This is a rare opportunity to work at the heart of business transformation in one of the world's leading law and professional services firms. You'll partner with senior stakeholders across legal, corporate, fiduciary and fund services to shape and deliver projects that directly impact global clients, enhance operational efficiency, and create measurable business value. With a culture that trusts and empowers its people, and a truly international and diverse team, this is a place where your expertise will be valued and your career can thrive. Job Type: Permanent Working arrangement: Hybrid - 50% on-site Office Location: Central London The Role As Business Analyst, you will: Collaborate closely with key stakeholders to gather, analyse and document requirements with a relentless focus on business outcomes Map current and future-state processes, identify inefficiencies and design optimised solutions Lead change management impact assessments and develop comprehensive adoption plans Build compelling business cases and present them to senior stakeholders for approval Coordinate and drive User Acceptance Testing (UAT), ensuring full traceability back to requirements Use data analysis and insight to solve complex problems and support decision-making Champion value creation - ensuring every project aligns with strategic goals and delivers tangible benefits Foster strong collaboration across internal teams, third-party vendors and global offices What We're Looking For Proven experience as a Business Analyst in complex, stakeholder-rich environments Expertise in requirements gathering, process mapping (As-Is/To-Be) and business case development Strong change management experience - impact assessments, adoption planning and communication Hands-on experience coordinating UAT and managing testing lifecycles Proficiency with tools such as MS Visio, Jira, Azure DevOps, Excel, PowerPoint and CRM systems Excellent analytical and problem-solving skills with the ability to translate data into actionable insights CBAP, PMI-PBA or equivalent certification highly desirable Experience in legal or professional services firms is a distinct advantage Outstanding stakeholder management and communication skills - comfortable engaging executives and diverse global teams S ervices offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy. Computappoint do not use AI to filter or assess candidates, we use experienced and dedicated recruiters, who want to match the best people to roles.
28/11/2025
Full time
Up to £95,000 (DOE) Hybrid (50% on-site/50% remote) Central London This is a rare opportunity to work at the heart of business transformation in one of the world's leading law and professional services firms. You'll partner with senior stakeholders across legal, corporate, fiduciary and fund services to shape and deliver projects that directly impact global clients, enhance operational efficiency, and create measurable business value. With a culture that trusts and empowers its people, and a truly international and diverse team, this is a place where your expertise will be valued and your career can thrive. Job Type: Permanent Working arrangement: Hybrid - 50% on-site Office Location: Central London The Role As Business Analyst, you will: Collaborate closely with key stakeholders to gather, analyse and document requirements with a relentless focus on business outcomes Map current and future-state processes, identify inefficiencies and design optimised solutions Lead change management impact assessments and develop comprehensive adoption plans Build compelling business cases and present them to senior stakeholders for approval Coordinate and drive User Acceptance Testing (UAT), ensuring full traceability back to requirements Use data analysis and insight to solve complex problems and support decision-making Champion value creation - ensuring every project aligns with strategic goals and delivers tangible benefits Foster strong collaboration across internal teams, third-party vendors and global offices What We're Looking For Proven experience as a Business Analyst in complex, stakeholder-rich environments Expertise in requirements gathering, process mapping (As-Is/To-Be) and business case development Strong change management experience - impact assessments, adoption planning and communication Hands-on experience coordinating UAT and managing testing lifecycles Proficiency with tools such as MS Visio, Jira, Azure DevOps, Excel, PowerPoint and CRM systems Excellent analytical and problem-solving skills with the ability to translate data into actionable insights CBAP, PMI-PBA or equivalent certification highly desirable Experience in legal or professional services firms is a distinct advantage Outstanding stakeholder management and communication skills - comfortable engaging executives and diverse global teams S ervices offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy. Computappoint do not use AI to filter or assess candidates, we use experienced and dedicated recruiters, who want to match the best people to roles.
Deerfoot Recruitment Solutions Ltd
Letchworth Garden City, Hertfordshire
Senior Business Analyst £300 per day - £450 per day (Inside IR35) Remote With Occasional Travel To Letchworth 3-4 months initial contract Possibility of transitioning to a permanent role at the end of the contract Are you ready to take the lead in shaping high-impact, strategic transformation projects? In this Senior Business Analyst role, you'll sit at the heart of a large, nationwide organisation undergoing exciting change. You'll work closely with senior stakeholders, influence major business decisions, and help deliver smarter, data-driven solutions that directly improve customer and employee experiences.If you love solving complex problems, collaborating with cross-functional teams, and driving innovation, this is a must-apply opportunity. What you'll be doing Leading end-to-end business analysis across major transformation initiatives. Partnering with senior stakeholders to define goals, shape strategy and agree success metrics. Translating business needs into clear documentation, including detailed requirements, user stories and process flows. Performing in-depth data analysis to uncover trends, risks and opportunities. Driving process optimisation and supporting automation improvements. Helping develop and promote best-practice business analysis methodologies. What you'll bring 5+ years' experience in Business Analysis, including senior or lead responsibilities. Strong analytical and problem-solving ability using recognised BA tools and frameworks. Excellent communication skills with the confidence to engage senior stakeholders. Experience working within Agile/Scrum environments. Degree in Business, Economics, IT or related field. Desirable: Experience in automotive/distribution/supply chain, knowledge of CRM/ERP/enterprise platforms, BA certification, experience leading teams Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd acts as an Employment Business in relation to this vacancy.
28/11/2025
Contractor
Senior Business Analyst £300 per day - £450 per day (Inside IR35) Remote With Occasional Travel To Letchworth 3-4 months initial contract Possibility of transitioning to a permanent role at the end of the contract Are you ready to take the lead in shaping high-impact, strategic transformation projects? In this Senior Business Analyst role, you'll sit at the heart of a large, nationwide organisation undergoing exciting change. You'll work closely with senior stakeholders, influence major business decisions, and help deliver smarter, data-driven solutions that directly improve customer and employee experiences.If you love solving complex problems, collaborating with cross-functional teams, and driving innovation, this is a must-apply opportunity. What you'll be doing Leading end-to-end business analysis across major transformation initiatives. Partnering with senior stakeholders to define goals, shape strategy and agree success metrics. Translating business needs into clear documentation, including detailed requirements, user stories and process flows. Performing in-depth data analysis to uncover trends, risks and opportunities. Driving process optimisation and supporting automation improvements. Helping develop and promote best-practice business analysis methodologies. What you'll bring 5+ years' experience in Business Analysis, including senior or lead responsibilities. Strong analytical and problem-solving ability using recognised BA tools and frameworks. Excellent communication skills with the confidence to engage senior stakeholders. Experience working within Agile/Scrum environments. Degree in Business, Economics, IT or related field. Desirable: Experience in automotive/distribution/supply chain, knowledge of CRM/ERP/enterprise platforms, BA certification, experience leading teams Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd acts as an Employment Business in relation to this vacancy.
Macildowie Recruitment and Retention
Rugby, Warwickshire
Digital Systems Manager - Dynamics CRM Location: Hybrid (Rugby / Midlands office presence + remote) Salary: £45,000 - £50,000 Reporting to: Finance Director Macildowie is delighted to be partnering with a well-established not-for-profit organisation based in Rugby to recruit a Digital Systems Manager. This organisation's work makes a real difference to people during challenging times, and they continue to invest in the systems that help deliver timely, accessible support. As part of their ongoing digital journey, they are enhancing how their CRM, website and wider digital tools work together. This role offers the chance to influence that evolution, ensuring systems are well governed, easy to use and continuously improved. The Role This position blends structured project coordination with practical system oversight. You'll help maintain and enhance the organisation's Microsoft Dynamics CRM, its links to the website and other digital platforms, and ensure colleagues are confident and well supported in how they use these tools. There is an opportunity for progression into a Product Owner position, shaping the development roadmap and acting as the voice of users in decisions about future improvements. This role suits someone organised, collaborative and engaging, with a passion for using technology to improve services and outcomes. Key Responsibilities (Shortened) Coordinate CRM and website development with external partners and ensure changes are well tested and documented. Act as the first point of contact for CRM queries, managing supplier tickets and maintaining user access and configuration. Support colleagues by gathering requirements, providing guidance, and keeping training materials up to date. Promote good data quality, GDPR compliance and consistent use of digital systems. Develop into the Product Owner for the CRM and website, helping prioritise enhancements and shape digital roadmaps. Skills & Experience Required Experience supporting projects involving systems or process change. Familiarity with project management tools or methods. Ability to document requirements clearly and manage multiple priorities. Strong communication skills and confidence working with stakeholders. Analytical approach and a good understanding of processes. Desired Experience with CRM or website/portal systems (Dynamics 365 advantageous). Knowledge of data quality principles and GDPR. Experience in the not-for-profit sector. Personal Attributes We're looking for someone structured, calm and supportive, who enjoys helping others build confidence with digital tools. You'll be naturally inquisitive, comfortable explaining processes and confident setting realistic expectations when required. Why Join? This fantastic organisation, offers an attractive salary and benefits package, flexible, hybrid working and an opportunity for progression, development and a chance to shape the digital future of the organisation. Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.
28/11/2025
Full time
Digital Systems Manager - Dynamics CRM Location: Hybrid (Rugby / Midlands office presence + remote) Salary: £45,000 - £50,000 Reporting to: Finance Director Macildowie is delighted to be partnering with a well-established not-for-profit organisation based in Rugby to recruit a Digital Systems Manager. This organisation's work makes a real difference to people during challenging times, and they continue to invest in the systems that help deliver timely, accessible support. As part of their ongoing digital journey, they are enhancing how their CRM, website and wider digital tools work together. This role offers the chance to influence that evolution, ensuring systems are well governed, easy to use and continuously improved. The Role This position blends structured project coordination with practical system oversight. You'll help maintain and enhance the organisation's Microsoft Dynamics CRM, its links to the website and other digital platforms, and ensure colleagues are confident and well supported in how they use these tools. There is an opportunity for progression into a Product Owner position, shaping the development roadmap and acting as the voice of users in decisions about future improvements. This role suits someone organised, collaborative and engaging, with a passion for using technology to improve services and outcomes. Key Responsibilities (Shortened) Coordinate CRM and website development with external partners and ensure changes are well tested and documented. Act as the first point of contact for CRM queries, managing supplier tickets and maintaining user access and configuration. Support colleagues by gathering requirements, providing guidance, and keeping training materials up to date. Promote good data quality, GDPR compliance and consistent use of digital systems. Develop into the Product Owner for the CRM and website, helping prioritise enhancements and shape digital roadmaps. Skills & Experience Required Experience supporting projects involving systems or process change. Familiarity with project management tools or methods. Ability to document requirements clearly and manage multiple priorities. Strong communication skills and confidence working with stakeholders. Analytical approach and a good understanding of processes. Desired Experience with CRM or website/portal systems (Dynamics 365 advantageous). Knowledge of data quality principles and GDPR. Experience in the not-for-profit sector. Personal Attributes We're looking for someone structured, calm and supportive, who enjoys helping others build confidence with digital tools. You'll be naturally inquisitive, comfortable explaining processes and confident setting realistic expectations when required. Why Join? This fantastic organisation, offers an attractive salary and benefits package, flexible, hybrid working and an opportunity for progression, development and a chance to shape the digital future of the organisation. Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.
Salesforce Marketing Cloud Consultant - 6m Contract - Remote - Outside IR35 The Day To Day In this role, you will own and lead the architecture, deployment, and maintenance of Salesforce Marketing Cloud and Data Cloud projects, ensuring alignment with business goals. Another big part of this role would be to provide technical leadership for the integration of Marketing Cloud, Data Cloud, and integration to other systems (CRM, analytics, data management), ensuring seamless data flow across platforms. As well as this, you will spend time working with clients to help them with project road mapping as well as taking on other more functional responsibilities. The Key Skills Proven experience in working on the delivery of Salesforce Marketing Cloud and/or Data Cloud projects Strong technical knowledge of Marketing Cloud modules (e.g., Journey Builder, Email Studio, Automation Studio) and Data Cloud capabilities (e.g., data unification, identity resolution, segmentation), with direct experience in Data Cloud Hands-on experience with integrations between Salesforce platforms (Marketing Cloud, Sales Cloud, Service Cloud, Data Cloud) and external systems (eCommerce, CRM, analytics). Experience with automation tools, APIs, and scripting languages (e.g., AMPscript, SQL, JavaScript). If you would like to hear more about this role, feel free to get in touch by applying to this advert or reaching out via the contact information below: Email - Phone - +
28/11/2025
Contractor
Salesforce Marketing Cloud Consultant - 6m Contract - Remote - Outside IR35 The Day To Day In this role, you will own and lead the architecture, deployment, and maintenance of Salesforce Marketing Cloud and Data Cloud projects, ensuring alignment with business goals. Another big part of this role would be to provide technical leadership for the integration of Marketing Cloud, Data Cloud, and integration to other systems (CRM, analytics, data management), ensuring seamless data flow across platforms. As well as this, you will spend time working with clients to help them with project road mapping as well as taking on other more functional responsibilities. The Key Skills Proven experience in working on the delivery of Salesforce Marketing Cloud and/or Data Cloud projects Strong technical knowledge of Marketing Cloud modules (e.g., Journey Builder, Email Studio, Automation Studio) and Data Cloud capabilities (e.g., data unification, identity resolution, segmentation), with direct experience in Data Cloud Hands-on experience with integrations between Salesforce platforms (Marketing Cloud, Sales Cloud, Service Cloud, Data Cloud) and external systems (eCommerce, CRM, analytics). Experience with automation tools, APIs, and scripting languages (e.g., AMPscript, SQL, JavaScript). If you would like to hear more about this role, feel free to get in touch by applying to this advert or reaching out via the contact information below: Email - Phone - +
Pega Lead Systems Architect - Pega, BPM, CRM £640 per day (Inside IR35) Remote / London 6 Months My client is an instantly recognisable consultancy who seek a PEGA Lead Systems Architect (LSA) to take ownership of designing, architecting, and delivering innovative BPM and CRM solutions using the PEGA Platform, for a well-known end client. Key requirements: Extensive experience as a PEGA Lead Systems Architect, with a strong focus on enterprise-level solutions. Proven track record of delivering large-scale PEGA applications (PRPC 8.x or later). PEGA Lead System Architect (PCLSA) certification is essential. In-depth knowledge of PEGA frameworks, including Customer Service, Decisioning, and Smart Disputes. Hands-on expertise in system integrations using SOAP/REST APIs, JMS, MQ, and Kafka. Comprehensive understanding of case management, decisioning capabilities, and the PEGA rules engine. Nice to have: Active Security Clearance (SC) Proven experience working within Agile delivery frameworks Familiarity with cloud platforms (AWS, Azure, GCP) and containerization technologies (Docker, Kubernetes) Strong understanding of DevOps practices, including CI/CD pipelines and automated testing tools for PEGA Background in regulated sectors such as Banking, Insurance, or Healthcare If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
28/11/2025
Contractor
Pega Lead Systems Architect - Pega, BPM, CRM £640 per day (Inside IR35) Remote / London 6 Months My client is an instantly recognisable consultancy who seek a PEGA Lead Systems Architect (LSA) to take ownership of designing, architecting, and delivering innovative BPM and CRM solutions using the PEGA Platform, for a well-known end client. Key requirements: Extensive experience as a PEGA Lead Systems Architect, with a strong focus on enterprise-level solutions. Proven track record of delivering large-scale PEGA applications (PRPC 8.x or later). PEGA Lead System Architect (PCLSA) certification is essential. In-depth knowledge of PEGA frameworks, including Customer Service, Decisioning, and Smart Disputes. Hands-on expertise in system integrations using SOAP/REST APIs, JMS, MQ, and Kafka. Comprehensive understanding of case management, decisioning capabilities, and the PEGA rules engine. Nice to have: Active Security Clearance (SC) Proven experience working within Agile delivery frameworks Familiarity with cloud platforms (AWS, Azure, GCP) and containerization technologies (Docker, Kubernetes) Strong understanding of DevOps practices, including CI/CD pipelines and automated testing tools for PEGA Background in regulated sectors such as Banking, Insurance, or Healthcare If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Are you looking for your next SaaS or CRM Support Team leadership challenge ? Eager to drive the success of a talented UK team supporting clients across EMEA ? If so, why not read on ? From the very beginning, our client's company had a unique vision: to offer a different kind of customer relationship management (CRM) software. They pioneered a solution that easily adapts to customer needs, and now, more than two decades later, they're on a mission to help sales teams reach their highest potential. Their diverse team around the world shares a passion for helping customers succeed. Together, they're building a culture that values personal and professional growth-and they're proud to be recognized as a Great Place to Work. Our client cares about work/life balance and flexibility for our employees, and they're proud of how we show up for our customers every day. If you're looking to level up your career and help businesses grow better and faster, you're in the right place. Learn more about our careers and how you can be part of their UK and global expansion journey. About the Role Our client is hiring a Regional Technical Support Delivery Manager to lead frontline support execution across your designated region. This role is foundational to their support delivery strategy-ensuring timely, high-quality technical support through clear operational oversight, team performance management, and hands-on execution. As a Delivery Leader, you will manage a team of Technical Support Specialists and Senior Technical Support Specialists. You will be accountable for support availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, SLA adherence, escalations, and customer satisfaction. You'll also work closely with your global peers, Product, and Support Operations to continuously raise the bar on operational excellence and user outcomes. This role operates on a hybrid model, with a mix of remote work and in-office collaboration at our Solihull location, specifically, working in-office 3 days per week. Impact you will make in the role: Own daily support execution for your region, ensuring consistent performance against operational goals and SLAs Manage and optimize staff coverage, team availability, and queue balancing in collaboration with Support Operations and Workforce Planning Ensure each team member is accountable for owning cases end-to-end and delivering high-quality, timely support, with appropriate handoffs for complex escalations Lead, coach, and develop a team of frontline support specialists and senior specialists, reinforcing a culture of ownership, rigor, and delivery Monitor and improve case handling efficiency, FRT, resolution time, and overall support quality Conduct regular 1:1s, coaching sessions, and performance reviews with clarity and transparency Implement and reinforce global support workflows, documentation practices, SOPs, and case management standards Partner with Support Operations to adopt and roll out new tools, QA standards, and enablement programs across the team Drive continuous improvements in case flow efficiency, escalation prevention, and internal collaboration Serve as an accountable point of contact for customer escalations within your region, ensuring visibility, timely action, and clear internal coordination Elevate the voice of the customer through clear documentation of pain points and feedback loops with Product and Engineering Support implementation readiness and customer transitions in partnership with other cross-functional teams What you will bring: 5+ years of experience in people leadership roles within a technical support environment Proven ability to drive support team performance, productivity, and accountability at a regional or functional level Strong understanding of case management principles, support tooling, and SLA-driven operations Demonstrated success implementing performance improvement plans and structured coaching Excellent organizational and execution skills with a bias toward action and clarity Effective communicator, able to lead with transparency and inspire commitment to goals Familiarity with Salesforce, HubSpot, or similar platforms; CRM product exposure preferred Preferred: Experience leading support delivery teams in SaaS or enterprise software environments Working knowledge of CRM systems and technical troubleshooting processes Exposure to operational frameworks such as ITIL, Six Sigma, or Agile service management Understanding of workforce forecasting, support analytics, and case routing logic. This is a unique opportunity to play a leading role in developing a talented team of technical support experts, ensuring a customer-centric and problem solving oriented approach to supporting customers across EMEA. You'll have opportunities to grow and a remuneration and benefits package aligned with the scope of responsibilities in the position. If this sounds like your next career challenge then why not apply today ? We'll look forward to hearing from you !
28/11/2025
Full time
Are you looking for your next SaaS or CRM Support Team leadership challenge ? Eager to drive the success of a talented UK team supporting clients across EMEA ? If so, why not read on ? From the very beginning, our client's company had a unique vision: to offer a different kind of customer relationship management (CRM) software. They pioneered a solution that easily adapts to customer needs, and now, more than two decades later, they're on a mission to help sales teams reach their highest potential. Their diverse team around the world shares a passion for helping customers succeed. Together, they're building a culture that values personal and professional growth-and they're proud to be recognized as a Great Place to Work. Our client cares about work/life balance and flexibility for our employees, and they're proud of how we show up for our customers every day. If you're looking to level up your career and help businesses grow better and faster, you're in the right place. Learn more about our careers and how you can be part of their UK and global expansion journey. About the Role Our client is hiring a Regional Technical Support Delivery Manager to lead frontline support execution across your designated region. This role is foundational to their support delivery strategy-ensuring timely, high-quality technical support through clear operational oversight, team performance management, and hands-on execution. As a Delivery Leader, you will manage a team of Technical Support Specialists and Senior Technical Support Specialists. You will be accountable for support availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, SLA adherence, escalations, and customer satisfaction. You'll also work closely with your global peers, Product, and Support Operations to continuously raise the bar on operational excellence and user outcomes. This role operates on a hybrid model, with a mix of remote work and in-office collaboration at our Solihull location, specifically, working in-office 3 days per week. Impact you will make in the role: Own daily support execution for your region, ensuring consistent performance against operational goals and SLAs Manage and optimize staff coverage, team availability, and queue balancing in collaboration with Support Operations and Workforce Planning Ensure each team member is accountable for owning cases end-to-end and delivering high-quality, timely support, with appropriate handoffs for complex escalations Lead, coach, and develop a team of frontline support specialists and senior specialists, reinforcing a culture of ownership, rigor, and delivery Monitor and improve case handling efficiency, FRT, resolution time, and overall support quality Conduct regular 1:1s, coaching sessions, and performance reviews with clarity and transparency Implement and reinforce global support workflows, documentation practices, SOPs, and case management standards Partner with Support Operations to adopt and roll out new tools, QA standards, and enablement programs across the team Drive continuous improvements in case flow efficiency, escalation prevention, and internal collaboration Serve as an accountable point of contact for customer escalations within your region, ensuring visibility, timely action, and clear internal coordination Elevate the voice of the customer through clear documentation of pain points and feedback loops with Product and Engineering Support implementation readiness and customer transitions in partnership with other cross-functional teams What you will bring: 5+ years of experience in people leadership roles within a technical support environment Proven ability to drive support team performance, productivity, and accountability at a regional or functional level Strong understanding of case management principles, support tooling, and SLA-driven operations Demonstrated success implementing performance improvement plans and structured coaching Excellent organizational and execution skills with a bias toward action and clarity Effective communicator, able to lead with transparency and inspire commitment to goals Familiarity with Salesforce, HubSpot, or similar platforms; CRM product exposure preferred Preferred: Experience leading support delivery teams in SaaS or enterprise software environments Working knowledge of CRM systems and technical troubleshooting processes Exposure to operational frameworks such as ITIL, Six Sigma, or Agile service management Understanding of workforce forecasting, support analytics, and case routing logic. This is a unique opportunity to play a leading role in developing a talented team of technical support experts, ensuring a customer-centric and problem solving oriented approach to supporting customers across EMEA. You'll have opportunities to grow and a remuneration and benefits package aligned with the scope of responsibilities in the position. If this sounds like your next career challenge then why not apply today ? We'll look forward to hearing from you !
Head Resourcing is working with an innovative sports technology company that has rapidly grown to become a success story in its sector. They are now entering an exciting new phase of expansion and are looking for a Data & Backend Engineer to join their team and help deliver operational excellence and platform enhancements. This role offers a unique blend of hands-on engineering and operational problem-solving. It's ideal for someone who enjoys working with data, building robust backend solutions, and creating tools that make a real impact for customers. The Role You'll split your time between supporting operational requests and delivering backend engineering projects that improve the experience for all clients. This includes automating processes, building reporting pipelines, and contributing to platform integrations. Key Responsibilities Operational Support (50%) Respond to ad-hoc support requests requiring database or system interventions Maintain and improve internal tooling (admin dashboards, scripts) Document processes, SQL scripts, and workflows Identify recurring tasks and automate them for efficiency Collaborate with support to triage requests and ensure safe operating procedures Complete one-off data migrations during client onboarding Engineering (50%) Build and optimise customer-facing reports and internal dashboards Implement backend workflows and CRM integrations aligned with the product roadmap Contribute to bug fixes, optimisations, and platform enhancements Own data-oriented build projects end-to-end About You 2-5 years' experience working on data solutions Strong SQL (T-SQL) and database administration skills Backend development experience in C#/.NET (or ability to learn quickly) Familiarity with Azure services (SQL Database, App Services, Storage) Understanding of operational risk and data governance Excellent communication skills and ability to work across teams Desirable experience Building integrations and APIs (REST, webhooks, OAuth) Previous startup or SaaS experience Experience in a support-adjacent role What's on Offer A truly competitive salary depending on experience - please ask for further details! Hybrid working: 2 days per week in central Edinburgh Holidays: 25 days + birthday off + Scottish bank holidays Share options and a monthly social budget Real autonomy and responsibility, with clear progression opportunities Be on the frontline of a fast-growing sports tech company If you're a pragmatic engineer with strong SQL skills and a passion for building tools that make a difference, please apply using the link below or send your CV directly to Callum Beveridge. Apply now via this advert or contact Head Resourcing for more details.
28/11/2025
Full time
Head Resourcing is working with an innovative sports technology company that has rapidly grown to become a success story in its sector. They are now entering an exciting new phase of expansion and are looking for a Data & Backend Engineer to join their team and help deliver operational excellence and platform enhancements. This role offers a unique blend of hands-on engineering and operational problem-solving. It's ideal for someone who enjoys working with data, building robust backend solutions, and creating tools that make a real impact for customers. The Role You'll split your time between supporting operational requests and delivering backend engineering projects that improve the experience for all clients. This includes automating processes, building reporting pipelines, and contributing to platform integrations. Key Responsibilities Operational Support (50%) Respond to ad-hoc support requests requiring database or system interventions Maintain and improve internal tooling (admin dashboards, scripts) Document processes, SQL scripts, and workflows Identify recurring tasks and automate them for efficiency Collaborate with support to triage requests and ensure safe operating procedures Complete one-off data migrations during client onboarding Engineering (50%) Build and optimise customer-facing reports and internal dashboards Implement backend workflows and CRM integrations aligned with the product roadmap Contribute to bug fixes, optimisations, and platform enhancements Own data-oriented build projects end-to-end About You 2-5 years' experience working on data solutions Strong SQL (T-SQL) and database administration skills Backend development experience in C#/.NET (or ability to learn quickly) Familiarity with Azure services (SQL Database, App Services, Storage) Understanding of operational risk and data governance Excellent communication skills and ability to work across teams Desirable experience Building integrations and APIs (REST, webhooks, OAuth) Previous startup or SaaS experience Experience in a support-adjacent role What's on Offer A truly competitive salary depending on experience - please ask for further details! Hybrid working: 2 days per week in central Edinburgh Holidays: 25 days + birthday off + Scottish bank holidays Share options and a monthly social budget Real autonomy and responsibility, with clear progression opportunities Be on the frontline of a fast-growing sports tech company If you're a pragmatic engineer with strong SQL skills and a passion for building tools that make a difference, please apply using the link below or send your CV directly to Callum Beveridge. Apply now via this advert or contact Head Resourcing for more details.
We are seeking an experienced NetSuite Administrator to support and optimise our NetSuite ERP environment, implemented via SuiteSelect / SuiteSuccess methodology. The successful candidate will act as the system owner, ensuring stability, scalability, and continuous improvement of our NetSuite platform to meet evolving business needs across finance, operations, and commercial teams. Key Responsibilities Serve as the primary point of contact for all NetSuite administrative and technical matters. Manage user roles, permissions, saved searches, dashboards, workflows, and scripts. Maintain system configuration, data integrity, and documentation. Support ongoing optimisation and enhancements aligned with SuiteSelect best practices. Collaborate with Finance, Operations, and IT teams to identify and implement process improvements. Liaise with NetSuite support and implementation partners to resolve issues and deliver updates. Support integrations between NetSuite and external systems (e.g., CRM, banks, expense tools). Develop and maintain reports, KPIs, and analytics for business stakeholders. Ensure compliance with internal controls and assist during audits. Support periodic upgrades, testing, and user training. Required Skills & Experience Proven experience as a NetSuite Administrator or similar role. Hands-on experience with SuiteSuccess or SuiteSelect implementations. Strong understanding of NetSuite modules: Finance (GL, AP, AR), Procurement, Inventory, and CRM. Experience with workflows, saved searches, dashboards, and SuiteAnalytics. Familiarity with SuiteScript, integrations, and data migration is a plus. Excellent analytical, problem-solving, and communication skills. Ability to translate business needs into technical solutions. NetSuite Administrator or SuiteFoundation Certification preferred.
28/11/2025
Full time
We are seeking an experienced NetSuite Administrator to support and optimise our NetSuite ERP environment, implemented via SuiteSelect / SuiteSuccess methodology. The successful candidate will act as the system owner, ensuring stability, scalability, and continuous improvement of our NetSuite platform to meet evolving business needs across finance, operations, and commercial teams. Key Responsibilities Serve as the primary point of contact for all NetSuite administrative and technical matters. Manage user roles, permissions, saved searches, dashboards, workflows, and scripts. Maintain system configuration, data integrity, and documentation. Support ongoing optimisation and enhancements aligned with SuiteSelect best practices. Collaborate with Finance, Operations, and IT teams to identify and implement process improvements. Liaise with NetSuite support and implementation partners to resolve issues and deliver updates. Support integrations between NetSuite and external systems (e.g., CRM, banks, expense tools). Develop and maintain reports, KPIs, and analytics for business stakeholders. Ensure compliance with internal controls and assist during audits. Support periodic upgrades, testing, and user training. Required Skills & Experience Proven experience as a NetSuite Administrator or similar role. Hands-on experience with SuiteSuccess or SuiteSelect implementations. Strong understanding of NetSuite modules: Finance (GL, AP, AR), Procurement, Inventory, and CRM. Experience with workflows, saved searches, dashboards, and SuiteAnalytics. Familiarity with SuiteScript, integrations, and data migration is a plus. Excellent analytical, problem-solving, and communication skills. Ability to translate business needs into technical solutions. NetSuite Administrator or SuiteFoundation Certification preferred.
The IT Analyst role in the Not For Profit sector involves supporting and maintaining IT systems and ensuring the smooth operation of technology services. This role is based in London and requires a proactive individual with strong technical skills. Client Details The employer is a small-sized organisation operating within the Not For Profit sector. Description The post holder will be responsible for supporting IT infrastructure, cloud services, BI reporting and digital tools to meet he needs of a remote workforce and a worldwide network of contractors, volunteers and members. You will do this by contributing to our IT strategy and IT operations to deliver value to our community by: Providing technical insights and recommendations to improve IT systems, business intelligence, and cloud services in line with industry trends. Supporting and administering Microsoft 365 (M365), Azure, Entra and SQL environments to ensure reliable, secure, and scalable services. Developing and maintaining Power BI dashboards and reports to provide actionable insights for stakeholders. Collaborating with the Head of IT, MSP's and internal teams to align IT solutions with organisational objectives. Working closely with the Head of IT to translate business requirements into IT services and technology solutions. Ensuring that IT infrastructure and digital platforms effectively support the educational and membership services Main Duties and Responsibilities: Monitor, maintain, and troubleshoot IT systems, hardware, and Cloud infrastructure. Provide technical support and guidance to internal teams and end-users. Recommend improvements to enhance efficiency and security. Develop, maintain, and optimise Power BI dashboards and reports to provide actionable insights to business stakeholders. Support Microsoft Azure cloud services, including storage and security configurations. Administer Microsoft 365 (M365) services, including Outlook, Teams, SharePoint, OneDrive, and security policies. Design, query, and maintain SQL databases to support reporting, analytics, and operational needs. Assist in software and hardware deployments, updates, and migrations. Document IT processes, policies, and procedures. Collaborate with cross-functional teams to implement IT projects. Ensure data security and backup measures are in place and maintained. Evaluate and recommend new technologies and tools to support business goals. Profile Knowledge and hands-on systems experience with: Microsoft SQL - querying, reporting, and database maintenance Microsoft Azure and Entra administration and support Microsoft 365 (Office 365) administration and support Microsoft Intune and device management Power BI - creating dashboards, reports and Automations Support Platforms - Freshdesk, Zendesk. CRM platforms - supporting user access, data management, and reporting Learning Management Tools - Moodle Customer Management System - Umbraco Job Offer Competitive salary ranging from £30,000 to £38,000 GBP. Only requires once per week on site Comprehensive benefits package. Opportunity to work in the Not For Profit sector. If you are a skilled IT Analyst with some Power BI skills looking for an exciting opportunity in London within the Not For Profit sector, we encourage you to apply today!
28/11/2025
Full time
The IT Analyst role in the Not For Profit sector involves supporting and maintaining IT systems and ensuring the smooth operation of technology services. This role is based in London and requires a proactive individual with strong technical skills. Client Details The employer is a small-sized organisation operating within the Not For Profit sector. Description The post holder will be responsible for supporting IT infrastructure, cloud services, BI reporting and digital tools to meet he needs of a remote workforce and a worldwide network of contractors, volunteers and members. You will do this by contributing to our IT strategy and IT operations to deliver value to our community by: Providing technical insights and recommendations to improve IT systems, business intelligence, and cloud services in line with industry trends. Supporting and administering Microsoft 365 (M365), Azure, Entra and SQL environments to ensure reliable, secure, and scalable services. Developing and maintaining Power BI dashboards and reports to provide actionable insights for stakeholders. Collaborating with the Head of IT, MSP's and internal teams to align IT solutions with organisational objectives. Working closely with the Head of IT to translate business requirements into IT services and technology solutions. Ensuring that IT infrastructure and digital platforms effectively support the educational and membership services Main Duties and Responsibilities: Monitor, maintain, and troubleshoot IT systems, hardware, and Cloud infrastructure. Provide technical support and guidance to internal teams and end-users. Recommend improvements to enhance efficiency and security. Develop, maintain, and optimise Power BI dashboards and reports to provide actionable insights to business stakeholders. Support Microsoft Azure cloud services, including storage and security configurations. Administer Microsoft 365 (M365) services, including Outlook, Teams, SharePoint, OneDrive, and security policies. Design, query, and maintain SQL databases to support reporting, analytics, and operational needs. Assist in software and hardware deployments, updates, and migrations. Document IT processes, policies, and procedures. Collaborate with cross-functional teams to implement IT projects. Ensure data security and backup measures are in place and maintained. Evaluate and recommend new technologies and tools to support business goals. Profile Knowledge and hands-on systems experience with: Microsoft SQL - querying, reporting, and database maintenance Microsoft Azure and Entra administration and support Microsoft 365 (Office 365) administration and support Microsoft Intune and device management Power BI - creating dashboards, reports and Automations Support Platforms - Freshdesk, Zendesk. CRM platforms - supporting user access, data management, and reporting Learning Management Tools - Moodle Customer Management System - Umbraco Job Offer Competitive salary ranging from £30,000 to £38,000 GBP. Only requires once per week on site Comprehensive benefits package. Opportunity to work in the Not For Profit sector. If you are a skilled IT Analyst with some Power BI skills looking for an exciting opportunity in London within the Not For Profit sector, we encourage you to apply today!
Business Analyst - EU VAT Compliance (Corporate Finance) Location: Glasgow / Hybrid - 2 days a week onsite in Glasgow city centre Contract: 3-6 months (extension likely) Day Rate: £400-£500 per day (Inside IR35) - potential room to flex for the right candidate Join a Global Finance Transformation Project We're looking for an experienced Business Analyst to play a key role in a major EU VAT compliance and system integration initiative. This is a fantastic opportunity to work on a high-impact project within Corporate Finance , focusing on Accounts Receivable (AR) and Accounts Payable (AP) processes. Important: This is not a Financial Services role, it wont suit a typical BA with banking or investment, must have proven record in AR and AP and demostrate knowledge in EU VAT. What You'll Do Gather and document requirements for VAT determination logic across AR/AP workflows. Identify inconsistencies in VAT code usage and naming conventions across EU entities. Collaborate with Tax, Finance, Procurement, and IT teams to standardize VAT processes. Work with ERP and integration teams to ensure accurate VAT data flow between systems (Infor M3, Basware, Salesforce). Support VAT reporting compliance for EU jurisdictions (e.g., Romania goods/services split, Italy VAT registers). Produce SOPs and training materials for finance teams. What We're Looking For Strong Business Analysis experience within Corporate Finance (AR/AP) environments. Proven knowledge of EU VAT compliance and related reporting requirements. Hands-on experience with ERP systems (Infor M3 preferred; SAP, Oracle, Dynamics also considered). Familiarity with AP automation tools (Basware, Coupa, Ariba) and CRM platforms (Salesforce). Excellent stakeholder engagement and documentation skills. Nice to Have Experience in multi-country VAT projects. Knowledge of integration tools (e.g., Boomi, MuleSoft) and reporting platforms (Power BI). So if the above sounds like you please send a copy of your latest CV for a confidential discussion. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
28/11/2025
Contractor
Business Analyst - EU VAT Compliance (Corporate Finance) Location: Glasgow / Hybrid - 2 days a week onsite in Glasgow city centre Contract: 3-6 months (extension likely) Day Rate: £400-£500 per day (Inside IR35) - potential room to flex for the right candidate Join a Global Finance Transformation Project We're looking for an experienced Business Analyst to play a key role in a major EU VAT compliance and system integration initiative. This is a fantastic opportunity to work on a high-impact project within Corporate Finance , focusing on Accounts Receivable (AR) and Accounts Payable (AP) processes. Important: This is not a Financial Services role, it wont suit a typical BA with banking or investment, must have proven record in AR and AP and demostrate knowledge in EU VAT. What You'll Do Gather and document requirements for VAT determination logic across AR/AP workflows. Identify inconsistencies in VAT code usage and naming conventions across EU entities. Collaborate with Tax, Finance, Procurement, and IT teams to standardize VAT processes. Work with ERP and integration teams to ensure accurate VAT data flow between systems (Infor M3, Basware, Salesforce). Support VAT reporting compliance for EU jurisdictions (e.g., Romania goods/services split, Italy VAT registers). Produce SOPs and training materials for finance teams. What We're Looking For Strong Business Analysis experience within Corporate Finance (AR/AP) environments. Proven knowledge of EU VAT compliance and related reporting requirements. Hands-on experience with ERP systems (Infor M3 preferred; SAP, Oracle, Dynamics also considered). Familiarity with AP automation tools (Basware, Coupa, Ariba) and CRM platforms (Salesforce). Excellent stakeholder engagement and documentation skills. Nice to Have Experience in multi-country VAT projects. Knowledge of integration tools (e.g., Boomi, MuleSoft) and reporting platforms (Power BI). So if the above sounds like you please send a copy of your latest CV for a confidential discussion. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Data AnalystContract: Inside IR35 Location: London Duration: 3 Months Rate: £500 Day We are seeking a skilled Data Analyst / BI Developer to join a dynamic Business Intelligence team supporting stakeholders across a large and complex organisation. This is a fantastic opportunity for a senior-level analyst to contribute to a strategic transformation project shaping the future of reporting, performance management, and business intelligence. This role blends hands-on data analysis, BI development, and stakeholder engagement with exposure to more strategic initiatives, making it ideal for someone who wants to apply technical expertise while influencing business-wide change. Key Responsibilities Candidate Profile We are looking for someone who is proactive, analytical, and business-focused , with the ability to see the bigger picture and assess the wider impact of change. You should be confident engaging with stakeholders at all levels, comfortable balancing competing priorities, and able to deliver accurate, high-quality outputs - whether from a detailed brief or helping shape requirements from scratch. KEY RESPONSIBILITIES Create a dashboard either within PowerBi, Excel or ServiceNow which cross correlates all relevant data sources Create weekly/Ad-hoc insight reports - these reports will include insight observations and more importantly actionable activities Clean 'dirty' data and undertake data Analysis highlighting any gaps in other data sources which if made available would be useful Highlight Gaps in data quality whilst helping to implement solutions related to the gaps Create presentations on all findings which will be useful at stakeholder sessions Potential to expand the insights out into future forecasting based on set scenarios using coded solutions i.e. Python or R Liaise with key stakeholders to help understand business context Present findings at Stakeholder sessions Essential Skills & Experience Advanced technical expertise in M365 (SharePoint, MS Projects Online, Excel, Project), Power BI (or similar) , and SQL Server . Proven experience in BI development and data analysis, handling large datasets and producing high-quality reports and dashboards. Familiarity with systems such as Salesforce CRM, Oracle, and ServiceNow (or similar). Strong analytical skills, able to present complex information clearly and effectively. Experience in change management and impact assessment relating to systems and data. Excellent interpersonal and communication skills, including managing difficult conversations constructively. Confident decision-making based on evidence and analysis. Strong report writing and documentation skills. Effective stakeholder engagement to gather and refine requirements. Solid project management, organisation, and prioritisation skills; able to deliver under pressure. Attention to detail while maintaining awareness of the wider business context. If you believe you expierence aligns with the requirements of this role, drop me a message or give me a call: Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
28/11/2025
Contractor
Data AnalystContract: Inside IR35 Location: London Duration: 3 Months Rate: £500 Day We are seeking a skilled Data Analyst / BI Developer to join a dynamic Business Intelligence team supporting stakeholders across a large and complex organisation. This is a fantastic opportunity for a senior-level analyst to contribute to a strategic transformation project shaping the future of reporting, performance management, and business intelligence. This role blends hands-on data analysis, BI development, and stakeholder engagement with exposure to more strategic initiatives, making it ideal for someone who wants to apply technical expertise while influencing business-wide change. Key Responsibilities Candidate Profile We are looking for someone who is proactive, analytical, and business-focused , with the ability to see the bigger picture and assess the wider impact of change. You should be confident engaging with stakeholders at all levels, comfortable balancing competing priorities, and able to deliver accurate, high-quality outputs - whether from a detailed brief or helping shape requirements from scratch. KEY RESPONSIBILITIES Create a dashboard either within PowerBi, Excel or ServiceNow which cross correlates all relevant data sources Create weekly/Ad-hoc insight reports - these reports will include insight observations and more importantly actionable activities Clean 'dirty' data and undertake data Analysis highlighting any gaps in other data sources which if made available would be useful Highlight Gaps in data quality whilst helping to implement solutions related to the gaps Create presentations on all findings which will be useful at stakeholder sessions Potential to expand the insights out into future forecasting based on set scenarios using coded solutions i.e. Python or R Liaise with key stakeholders to help understand business context Present findings at Stakeholder sessions Essential Skills & Experience Advanced technical expertise in M365 (SharePoint, MS Projects Online, Excel, Project), Power BI (or similar) , and SQL Server . Proven experience in BI development and data analysis, handling large datasets and producing high-quality reports and dashboards. Familiarity with systems such as Salesforce CRM, Oracle, and ServiceNow (or similar). Strong analytical skills, able to present complex information clearly and effectively. Experience in change management and impact assessment relating to systems and data. Excellent interpersonal and communication skills, including managing difficult conversations constructively. Confident decision-making based on evidence and analysis. Strong report writing and documentation skills. Effective stakeholder engagement to gather and refine requirements. Solid project management, organisation, and prioritisation skills; able to deliver under pressure. Attention to detail while maintaining awareness of the wider business context. If you believe you expierence aligns with the requirements of this role, drop me a message or give me a call: Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Your New Role We're seeking a Senior Data Engineer to help shape and maintain a modern enterprise data platform. In this role, you'll design and optimise scalable data pipelines and models that bring data from core business systems into Snowflake, enabling analytics, reporting, and data-driven insights across the organisation.You'll translate strategic data architecture into robust technical solutions, ensuring the platform is reliable, performant, and well-structured. You'll champion engineering best practices and contribute to standards that improve data quality, consistency, and usability.Your work will ensure the business has access to trusted, timely, and well-modelled data to support decision-making, operational reporting, and future AI/ML capabilities. Key Responsibilities Data Engineering Delivery: Build and maintain high-quality data pipelines and models in Snowflake to support analytics and reporting needs. Architecture Implementation: Apply defined data architecture standards to ingestion, transformation, storage, and optimisation processes. Pipeline Development: Develop robust ELT/ETL workflows using dbt and orchestration tools, ensuring reliability and maintainability. Performance & Cost Optimisation: Configure Snowflake warehouses and implement query optimisation techniques for efficiency. Data Quality & Governance: Apply data quality checks, lineage tracking, and security standards aligned with InfoSec and regulatory requirements. Feature Adoption: Leverage Snowflake capabilities (Tasks, Streams, Snowpark, Time Travel, Secure Data Sharing) to improve automation and accessibility. Collaboration: Work closely with analysts and stakeholders to deliver data products and troubleshoot issues. Analytics Enablement: Implement dimensional models to provide clean, reusable datasets for reporting and advanced analytics. Monitoring & Reliability: Maintain monitoring, alerting, and cost-management processes for Snowflake and pipelines. Continuous Improvement: Contribute to shared engineering standards and best practices across the team. What You'll Need to Succeed Proven experience delivering cloud-based data engineering solutions, ideally with Snowflake. Strong proficiency in SQL, Python, and dbt for transformations and pipeline automation. Practical experience with Snowflake features and RBAC management. Familiarity with ingestion tools (Airbyte, Fivetran, Hevo) and cloud services (AWS preferred). Solid understanding of data modelling, governance principles, and BI enablement (Power BI). Knowledge of CI/CD and version-controlled development practices in git. Desirable: Experience with enterprise systems (CRM, BSS/OSS), data migration projects, and supporting platform adoption. Exposure to Infrastructure as Code tools such as Terraform is advantageous. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
28/11/2025
Full time
Your New Role We're seeking a Senior Data Engineer to help shape and maintain a modern enterprise data platform. In this role, you'll design and optimise scalable data pipelines and models that bring data from core business systems into Snowflake, enabling analytics, reporting, and data-driven insights across the organisation.You'll translate strategic data architecture into robust technical solutions, ensuring the platform is reliable, performant, and well-structured. You'll champion engineering best practices and contribute to standards that improve data quality, consistency, and usability.Your work will ensure the business has access to trusted, timely, and well-modelled data to support decision-making, operational reporting, and future AI/ML capabilities. Key Responsibilities Data Engineering Delivery: Build and maintain high-quality data pipelines and models in Snowflake to support analytics and reporting needs. Architecture Implementation: Apply defined data architecture standards to ingestion, transformation, storage, and optimisation processes. Pipeline Development: Develop robust ELT/ETL workflows using dbt and orchestration tools, ensuring reliability and maintainability. Performance & Cost Optimisation: Configure Snowflake warehouses and implement query optimisation techniques for efficiency. Data Quality & Governance: Apply data quality checks, lineage tracking, and security standards aligned with InfoSec and regulatory requirements. Feature Adoption: Leverage Snowflake capabilities (Tasks, Streams, Snowpark, Time Travel, Secure Data Sharing) to improve automation and accessibility. Collaboration: Work closely with analysts and stakeholders to deliver data products and troubleshoot issues. Analytics Enablement: Implement dimensional models to provide clean, reusable datasets for reporting and advanced analytics. Monitoring & Reliability: Maintain monitoring, alerting, and cost-management processes for Snowflake and pipelines. Continuous Improvement: Contribute to shared engineering standards and best practices across the team. What You'll Need to Succeed Proven experience delivering cloud-based data engineering solutions, ideally with Snowflake. Strong proficiency in SQL, Python, and dbt for transformations and pipeline automation. Practical experience with Snowflake features and RBAC management. Familiarity with ingestion tools (Airbyte, Fivetran, Hevo) and cloud services (AWS preferred). Solid understanding of data modelling, governance principles, and BI enablement (Power BI). Knowledge of CI/CD and version-controlled development practices in git. Desirable: Experience with enterprise systems (CRM, BSS/OSS), data migration projects, and supporting platform adoption. Exposure to Infrastructure as Code tools such as Terraform is advantageous. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Are you an experienced IT engineer seeking your next challenge? Do you enjoy problem solving, learning new technology and thrive in a team environment? Joining this organisation offers the opportunity to work within a dynamic environment that values technical excellence and professional growth. Benefits include engaging in diverse IT projects, working alongside experienced professionals and playing a key role in maintaining a secure and efficient IT infrastructure. The role provides the chance to develop your skills further, with support from a collaborative team and leadership that values integrity, responsibility and exceptional service delivery. If you thrive on technical challenges and are committed to delivering high standards, this could be the ideal next step in your IT career. DAY TO DAY: Leading internal support functions, acting as an escalation point for technical issues, acting as an escalation point for 1st line support, ensuring users are engaged with technology Working closely with outsourced service providers to ensure high-quality IT service delivery Providing expertise will support a wide range of technologies including Microsoft infrastructure, M365, Azure, Active Directory, DNS, IIS, SQL Server and cybersecurity frameworks, Actively contributing to the organisation's robust security posture, supporting in house CRM Managing hardware assets, supporting business applications and initiating IT projects aimed at improving technical capabilities Demonstrating proactive communication Taking ownership of tasks to ensure seamless IT operations across the business WE WOULD LOVE TO SEE: Proven experience working with outsource service providers and managing third-party relationships Hands-on experience with insourced technologies and key Microsoft infrastructure such as Active Directory, DNS, IIS, and SQL Server Experience with M365 and Azure cloud technologies Experience supporting business applications, troubleshooting, and empowering users towards greater self-sufficiency Knowledge of wireless networking and configuring wired/wireless networks with centralised management systems Understanding of information security standards such as ISO27001 or PCI-DSS and implementing cybersecurity best practices Familiarity with ticketing systems, incident management, and support logging Proven ability to lead IT projects and coordinate internal and external support teams Strong communication skills with the ability to engage with technical and non-technical audiences effectively Positive attitude towards technology and a proactive approach to problem-solving and continuous improvement AND FOR YOU: Company Sick Pay Scheme Company Pension Scheme Life Assurance Free Annual Eye Tests & £100 contribution to the cost of glasses National Dental Plan 22 Days holiday plus Bank Holidays in the first year (increasing to 25 after 1st anniversary) Employee Champion Award of £150 (every 3 months) Long Service Award 24/7 counselling service
28/11/2025
Full time
Are you an experienced IT engineer seeking your next challenge? Do you enjoy problem solving, learning new technology and thrive in a team environment? Joining this organisation offers the opportunity to work within a dynamic environment that values technical excellence and professional growth. Benefits include engaging in diverse IT projects, working alongside experienced professionals and playing a key role in maintaining a secure and efficient IT infrastructure. The role provides the chance to develop your skills further, with support from a collaborative team and leadership that values integrity, responsibility and exceptional service delivery. If you thrive on technical challenges and are committed to delivering high standards, this could be the ideal next step in your IT career. DAY TO DAY: Leading internal support functions, acting as an escalation point for technical issues, acting as an escalation point for 1st line support, ensuring users are engaged with technology Working closely with outsourced service providers to ensure high-quality IT service delivery Providing expertise will support a wide range of technologies including Microsoft infrastructure, M365, Azure, Active Directory, DNS, IIS, SQL Server and cybersecurity frameworks, Actively contributing to the organisation's robust security posture, supporting in house CRM Managing hardware assets, supporting business applications and initiating IT projects aimed at improving technical capabilities Demonstrating proactive communication Taking ownership of tasks to ensure seamless IT operations across the business WE WOULD LOVE TO SEE: Proven experience working with outsource service providers and managing third-party relationships Hands-on experience with insourced technologies and key Microsoft infrastructure such as Active Directory, DNS, IIS, and SQL Server Experience with M365 and Azure cloud technologies Experience supporting business applications, troubleshooting, and empowering users towards greater self-sufficiency Knowledge of wireless networking and configuring wired/wireless networks with centralised management systems Understanding of information security standards such as ISO27001 or PCI-DSS and implementing cybersecurity best practices Familiarity with ticketing systems, incident management, and support logging Proven ability to lead IT projects and coordinate internal and external support teams Strong communication skills with the ability to engage with technical and non-technical audiences effectively Positive attitude towards technology and a proactive approach to problem-solving and continuous improvement AND FOR YOU: Company Sick Pay Scheme Company Pension Scheme Life Assurance Free Annual Eye Tests & £100 contribution to the cost of glasses National Dental Plan 22 Days holiday plus Bank Holidays in the first year (increasing to 25 after 1st anniversary) Employee Champion Award of £150 (every 3 months) Long Service Award 24/7 counselling service
Interim IT & Business Change Project Manager - Group Rebrand Location: Manchester (2-3 days per week on site) Rate: £400-£450 per day (Outside IR35) Duration: 3 months initially Start: ASAP We're supporting a leading professional services group through a major group rebrand and technology-enabled change programme, uniting multiple divisions under one clear, consistent identity ahead of a Q1 launch. This is a hands-on, fast-paced contract for an experienced Project Manager who can balance business change and technology delivery, bringing structure, pace, and clarity across multiple workstreams including IT, HR, Marketing, Facilities, and Digital. You'll coordinate internal and external teams to ensure systems, processes, and communications all align to deliver a seamless transition. The role combines technical orchestration with strong stakeholder engagement to ensure readiness across the organisation. Key Focus Areas - Lead delivery of the group rebrand and associated technology and business change activities - Manage cross-functional workstreams across IT, digital, HR, marketing, and external design partners - Oversee technology dependencies including CRM, HR/payroll, infrastructure, and digital platforms - Drive alignment across divisions, ensuring a group-first approach - Ensure internal communications, governance, and delivery cadence are clear and consistent - Maintain momentum, transparency, and stakeholder confidence throughout the project lifecycle What You'll Bring - Proven experience leading complex, cross-functional change programmes involving both technology and business transformation - Excellent stakeholder management and communication skills - Strong understanding of how systems, processes, and people integrate to deliver change - Resilient, delivery-driven, and available to start immediately This is a rapid mobilisation, ideal for a contract Project Manager who thrives in a dynamic, outcome-focused environment and can deliver under pressure.
28/11/2025
Seasonal
Interim IT & Business Change Project Manager - Group Rebrand Location: Manchester (2-3 days per week on site) Rate: £400-£450 per day (Outside IR35) Duration: 3 months initially Start: ASAP We're supporting a leading professional services group through a major group rebrand and technology-enabled change programme, uniting multiple divisions under one clear, consistent identity ahead of a Q1 launch. This is a hands-on, fast-paced contract for an experienced Project Manager who can balance business change and technology delivery, bringing structure, pace, and clarity across multiple workstreams including IT, HR, Marketing, Facilities, and Digital. You'll coordinate internal and external teams to ensure systems, processes, and communications all align to deliver a seamless transition. The role combines technical orchestration with strong stakeholder engagement to ensure readiness across the organisation. Key Focus Areas - Lead delivery of the group rebrand and associated technology and business change activities - Manage cross-functional workstreams across IT, digital, HR, marketing, and external design partners - Oversee technology dependencies including CRM, HR/payroll, infrastructure, and digital platforms - Drive alignment across divisions, ensuring a group-first approach - Ensure internal communications, governance, and delivery cadence are clear and consistent - Maintain momentum, transparency, and stakeholder confidence throughout the project lifecycle What You'll Bring - Proven experience leading complex, cross-functional change programmes involving both technology and business transformation - Excellent stakeholder management and communication skills - Strong understanding of how systems, processes, and people integrate to deliver change - Resilient, delivery-driven, and available to start immediately This is a rapid mobilisation, ideal for a contract Project Manager who thrives in a dynamic, outcome-focused environment and can deliver under pressure.
IT Project Manager Exeter, Devon Hybrid (3 days per week) £400-£500 per day 6 Months Initally (Extension Likely) Our client, a well-established and respected market leader in their industry, is seeking to hire an experienced Project Manager to join their team on a permanent basis. This is an excellent opportunity for a seasoned professional to contribute to high-impact initiatives within a dynamic and forward-thinking environment. The ideal candidate will bring over 7 years of proven experience successfully leading and delivering complex, cross-functional projects within the technology space, demonstrating strong leadership, stakeholder management, and strategic planning capabilities. Key responsibilities: Manage end-to-end delivery of complex, cross-team projects Set clear goals, scope, and success measures tied to business needs Create and maintained project plans, budgets, and resource tracking Proactively handle risks, issues, and project alignment with company strategy Keep senior leaders informed through regular, clear updates Promote process improvements and refined project methods Encourage team ownership, collaboration, and innovation Experience & Qualifications required: 5+ years experience in project management Strong stakeholder management skills Experienced with a variety of project management tools: MS Project or Jira etc. BSc degree in Business, Management or technology Certified in PMP, PRINCE2 or Agile Desirable: Experience implementing Dynamics365 or similiar CRM Experience managing 3rd party vendors Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
28/11/2025
Contractor
IT Project Manager Exeter, Devon Hybrid (3 days per week) £400-£500 per day 6 Months Initally (Extension Likely) Our client, a well-established and respected market leader in their industry, is seeking to hire an experienced Project Manager to join their team on a permanent basis. This is an excellent opportunity for a seasoned professional to contribute to high-impact initiatives within a dynamic and forward-thinking environment. The ideal candidate will bring over 7 years of proven experience successfully leading and delivering complex, cross-functional projects within the technology space, demonstrating strong leadership, stakeholder management, and strategic planning capabilities. Key responsibilities: Manage end-to-end delivery of complex, cross-team projects Set clear goals, scope, and success measures tied to business needs Create and maintained project plans, budgets, and resource tracking Proactively handle risks, issues, and project alignment with company strategy Keep senior leaders informed through regular, clear updates Promote process improvements and refined project methods Encourage team ownership, collaboration, and innovation Experience & Qualifications required: 5+ years experience in project management Strong stakeholder management skills Experienced with a variety of project management tools: MS Project or Jira etc. BSc degree in Business, Management or technology Certified in PMP, PRINCE2 or Agile Desirable: Experience implementing Dynamics365 or similiar CRM Experience managing 3rd party vendors Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Sage 200 Support Consultant - Remote within the UK £40,000-£47,000 plus benefits A leading UK Sage business partner is on the market for an experienced Sage 200 Support Consultant to join their growing team. This is a fantastic opportunity to work with a well-stablished company that values expertise, customer service, and professional development. The Role You'll provide technical support and guidance to clients using Sage 200 and associated add-ons, helping them get the most from their systems. The role involves troubleshooting issues, resolving support tickets, testing bespoke solutions, and collaborating closely with internal teams to ensure an excellent customer experience. Person fit Solid experience supporting Sage 200 (finance, commercials, manufacturing, CRM) Familiarity with Sage 200 add-ons such as Sicon, Draycir, Eureka, or CIM. Strong troubleshooting and SQL/database skills Excellent communication and customer service abilities. Sage certifications are a plus. Key Responsibilities Deliver remote support for Sage 200 and related products. Diagnose and resolve software and configuration issues. Manage and prioritise client support tickets effectively. Test and deploy bespoke software solutions. Keep up to date with Sage 200 updates and third-party add-ons. Build strong relationships with clients and act as a trusted technical advisor. You'll be joining a respected Sage partner with a strong customer base, offering stability, a collaborative team environment and opportunities to expand your technical knowledge across Sage 200 and its ecosystem.
28/11/2025
Full time
Sage 200 Support Consultant - Remote within the UK £40,000-£47,000 plus benefits A leading UK Sage business partner is on the market for an experienced Sage 200 Support Consultant to join their growing team. This is a fantastic opportunity to work with a well-stablished company that values expertise, customer service, and professional development. The Role You'll provide technical support and guidance to clients using Sage 200 and associated add-ons, helping them get the most from their systems. The role involves troubleshooting issues, resolving support tickets, testing bespoke solutions, and collaborating closely with internal teams to ensure an excellent customer experience. Person fit Solid experience supporting Sage 200 (finance, commercials, manufacturing, CRM) Familiarity with Sage 200 add-ons such as Sicon, Draycir, Eureka, or CIM. Strong troubleshooting and SQL/database skills Excellent communication and customer service abilities. Sage certifications are a plus. Key Responsibilities Deliver remote support for Sage 200 and related products. Diagnose and resolve software and configuration issues. Manage and prioritise client support tickets effectively. Test and deploy bespoke software solutions. Keep up to date with Sage 200 updates and third-party add-ons. Build strong relationships with clients and act as a trusted technical advisor. You'll be joining a respected Sage partner with a strong customer base, offering stability, a collaborative team environment and opportunities to expand your technical knowledge across Sage 200 and its ecosystem.
Head of Data - Data Architecture, Data Strategy/Governance, Data Science/Analysis/Engineering; frameworks, data operating model (TOM), compliance, risk, automation; management information (MI) reporting, PowerBI, SQL, ADF, Azure Data Warehousing / Data Lakes. Permanent, London / Hybrid (3/2) c.£150k (Negotiable) +Bonus +Benefits Global organisation seeks Head of Data to lead strategy around data architecture, data governance, platform enhancement and MI reporting development across all systems which support business decisions and improve operations. Working in a senior level capacity, initially within an individual contributors role (initially) the Head of Data will undertake a number of strategic and tactical duties including: Developing data initiatives in line with wider business strategy Engage with senior business leaders and technology management to design a Target Data Operating Model Develop the firms AI / NLP strategy, roadmap and capability utilising emerging data science approaches where applicable Optimise existing technology to support / develop the ongoing data architecture roadmap in relation to business operations Enhance the Management Information Reporting Dashboard / DV landscape defining standards and improving output in a variety of products, albeit with a strong focus on PowerBI / Power Automate and the broader Microsoft stack Lead governance processes for data access and stewardship (inc regulatory compliance aspects) and build out the function collaborating with IT security teams / CISO where appropriate Build out and lead a multi-disciplinary team of data focussed personnel We seek a senior level Data Manager with significant experience engaging with C-Level execs who possess a range of hands-on, tactical and strategic skills and experience including: Extensive experience in developing data strategy, governance, architecture and data integration Enhancement of data orchestration across all relevant systems (Sharepoint/MSFT Stack, CRM, Finance, HRIS, various industry specific Commercial/Business Systems - relevant to your background) in order to meet the needs of the strategic data roadmap Experience of identifying and selecting appropriate reporting platforms and tools and background in hands-on development of platforms/dashboards inc SQL, ADF, PowerBI etc Management and leadership of multi-disciplinary teams within data - Data Science, Data Analysis, Engineering/ETL, Data Visualisation Experience of developing and, critically, delivering AI / NLP / ML and predictive analytics capability within commercial environments. Experience of ensuring that all data-related activities comply with regulatory industry standards An ability to influence across all departments at the most senior level of a global organisation We are open to receiving applications from across a broad range of industries including Professional Services, Legal Services, Financial Services or Consultancy inc Deloitte, PwC, KMPG, Accenture, EY, McKinsey & Company etc albeit with significant experience gained inhouse developing, implementing and delivering a data strategy over a number of years. You may have been working as a Head of Data, Lead Data Scientist, Chief Data Officer, Data Engineering Manager or Lead (Senior) Data Analyst but we are open to discussion based on experience. You will possess exceptional communication skills and have the commercial acumen to be able to influence at the most senior level of this global organisation utilising experience working in similar inhouse / clientside environments (experience previously in consulting would be valuable in addition to this inhouse experience). Excellent opportunity to develop data strategy combining advanced analytics with business intelligence, and lead the enhancement of enterprise-wide data solutions across a global organisation.
28/11/2025
Full time
Head of Data - Data Architecture, Data Strategy/Governance, Data Science/Analysis/Engineering; frameworks, data operating model (TOM), compliance, risk, automation; management information (MI) reporting, PowerBI, SQL, ADF, Azure Data Warehousing / Data Lakes. Permanent, London / Hybrid (3/2) c.£150k (Negotiable) +Bonus +Benefits Global organisation seeks Head of Data to lead strategy around data architecture, data governance, platform enhancement and MI reporting development across all systems which support business decisions and improve operations. Working in a senior level capacity, initially within an individual contributors role (initially) the Head of Data will undertake a number of strategic and tactical duties including: Developing data initiatives in line with wider business strategy Engage with senior business leaders and technology management to design a Target Data Operating Model Develop the firms AI / NLP strategy, roadmap and capability utilising emerging data science approaches where applicable Optimise existing technology to support / develop the ongoing data architecture roadmap in relation to business operations Enhance the Management Information Reporting Dashboard / DV landscape defining standards and improving output in a variety of products, albeit with a strong focus on PowerBI / Power Automate and the broader Microsoft stack Lead governance processes for data access and stewardship (inc regulatory compliance aspects) and build out the function collaborating with IT security teams / CISO where appropriate Build out and lead a multi-disciplinary team of data focussed personnel We seek a senior level Data Manager with significant experience engaging with C-Level execs who possess a range of hands-on, tactical and strategic skills and experience including: Extensive experience in developing data strategy, governance, architecture and data integration Enhancement of data orchestration across all relevant systems (Sharepoint/MSFT Stack, CRM, Finance, HRIS, various industry specific Commercial/Business Systems - relevant to your background) in order to meet the needs of the strategic data roadmap Experience of identifying and selecting appropriate reporting platforms and tools and background in hands-on development of platforms/dashboards inc SQL, ADF, PowerBI etc Management and leadership of multi-disciplinary teams within data - Data Science, Data Analysis, Engineering/ETL, Data Visualisation Experience of developing and, critically, delivering AI / NLP / ML and predictive analytics capability within commercial environments. Experience of ensuring that all data-related activities comply with regulatory industry standards An ability to influence across all departments at the most senior level of a global organisation We are open to receiving applications from across a broad range of industries including Professional Services, Legal Services, Financial Services or Consultancy inc Deloitte, PwC, KMPG, Accenture, EY, McKinsey & Company etc albeit with significant experience gained inhouse developing, implementing and delivering a data strategy over a number of years. You may have been working as a Head of Data, Lead Data Scientist, Chief Data Officer, Data Engineering Manager or Lead (Senior) Data Analyst but we are open to discussion based on experience. You will possess exceptional communication skills and have the commercial acumen to be able to influence at the most senior level of this global organisation utilising experience working in similar inhouse / clientside environments (experience previously in consulting would be valuable in addition to this inhouse experience). Excellent opportunity to develop data strategy combining advanced analytics with business intelligence, and lead the enhancement of enterprise-wide data solutions across a global organisation.
We are delighted to be working with a dynamic and fast-growing independent insurance brokerage who, due to significant growth, are seeking an ambitious and talented Group IT Manager. The main highlights of the role are as follows: - Salary - £49k to £54k Car allowance- £4,800 PA plus travel expenses 28 days annual leave plus bank holidays 6% pension contribution Perks at work, BHSF and 4x DIS The role will be 100% office based (there will be a degree of flexibility here if working on a large ad hoc basis but there will be an expectancy to be present in the office at all other times. The role will also require a degree of travel to other branches on a 'as needed' basis, hence the car allowance. Purpose: Group Operations IT Operations Technical Lead Office based with regular UK travel as required The IT Operations Technical Lead is a hands-on technical leader responsible for the effective operation, configuration, and optimisation of the Group's business systems, CRM platforms, telephony, and IT infrastructure. The role ensures business continuity, data integrity, and efficient operational processes, while supporting compliance, AI policies, and client due diligence. This position provides specialist support to both the broking and consultancy divisions, managing CRMs such as Acturis, Open GI, SSP, and Monday, and overseeing telephony systems and infrastructure across the Group. The role involves collaborating with internal stakeholders and external suppliers to deliver reliable, integrated solutions, and requires travel to different UK branches to provide on-site technical and operational support. Key Responsibilities: CRM & Business Systems Management Telephony Management IT Operations & Infrastructure Support Compliance & AI Policy Support Supplier & Integration Management Required Skills & Experience: Proven hands-on experience in application/system configuration and administration, particularly CRM or insurance systems (e.g. Open GI, SSP). Experience supporting consultancy CRMs such as Mondaycom. Strong knowledge of workflows, automation, and integrations. Experience with telephony systems administration (VoIP, mobile fleet management, call routing). Experience providing operational IT infrastructure support. Understanding of compliance requirements, AI policies, Cyber Security and client due diligence processes. Proficiency in Excel, SQL, or similar tools for data management. Familiarity with APIs, middleware, or integration tools. Understanding of cyber security fundamentals related to systems and telephony. Excellent communication skills and ability to liaise effectively with technical and non-technical stakeholders. Willingness and ability to travel to different UK branches as required. Leadership experience, including mentoring or guiding junior technical staff. Desirable Skills: Experience with additional business software (finance, HR, payroll, training systems). Knowledge of NET environments, SQL Server, or similar platforms. Experience in a regulated environment requiring compliance and audit support. Qualifications: Degree or equivalent in IT, Computer Science, or related discipline. Relevant certifications in CRM platforms, telephony systems, IT service management (ITIL), or cyber security. This is a unique opportunity to join a forward-thinking company with a great working culture that's in a real phase of growth. Please apply TODAY!
28/11/2025
Full time
We are delighted to be working with a dynamic and fast-growing independent insurance brokerage who, due to significant growth, are seeking an ambitious and talented Group IT Manager. The main highlights of the role are as follows: - Salary - £49k to £54k Car allowance- £4,800 PA plus travel expenses 28 days annual leave plus bank holidays 6% pension contribution Perks at work, BHSF and 4x DIS The role will be 100% office based (there will be a degree of flexibility here if working on a large ad hoc basis but there will be an expectancy to be present in the office at all other times. The role will also require a degree of travel to other branches on a 'as needed' basis, hence the car allowance. Purpose: Group Operations IT Operations Technical Lead Office based with regular UK travel as required The IT Operations Technical Lead is a hands-on technical leader responsible for the effective operation, configuration, and optimisation of the Group's business systems, CRM platforms, telephony, and IT infrastructure. The role ensures business continuity, data integrity, and efficient operational processes, while supporting compliance, AI policies, and client due diligence. This position provides specialist support to both the broking and consultancy divisions, managing CRMs such as Acturis, Open GI, SSP, and Monday, and overseeing telephony systems and infrastructure across the Group. The role involves collaborating with internal stakeholders and external suppliers to deliver reliable, integrated solutions, and requires travel to different UK branches to provide on-site technical and operational support. Key Responsibilities: CRM & Business Systems Management Telephony Management IT Operations & Infrastructure Support Compliance & AI Policy Support Supplier & Integration Management Required Skills & Experience: Proven hands-on experience in application/system configuration and administration, particularly CRM or insurance systems (e.g. Open GI, SSP). Experience supporting consultancy CRMs such as Mondaycom. Strong knowledge of workflows, automation, and integrations. Experience with telephony systems administration (VoIP, mobile fleet management, call routing). Experience providing operational IT infrastructure support. Understanding of compliance requirements, AI policies, Cyber Security and client due diligence processes. Proficiency in Excel, SQL, or similar tools for data management. Familiarity with APIs, middleware, or integration tools. Understanding of cyber security fundamentals related to systems and telephony. Excellent communication skills and ability to liaise effectively with technical and non-technical stakeholders. Willingness and ability to travel to different UK branches as required. Leadership experience, including mentoring or guiding junior technical staff. Desirable Skills: Experience with additional business software (finance, HR, payroll, training systems). Knowledge of NET environments, SQL Server, or similar platforms. Experience in a regulated environment requiring compliance and audit support. Qualifications: Degree or equivalent in IT, Computer Science, or related discipline. Relevant certifications in CRM platforms, telephony systems, IT service management (ITIL), or cyber security. This is a unique opportunity to join a forward-thinking company with a great working culture that's in a real phase of growth. Please apply TODAY!
IT Operations Manager Doncaster - Hybrid, 3 office, 2 home Salary £50,000 - £60,000 Elevation Tech & Transformation are working exclusively with a leading manufacturing business in Doncaster that's investing heavily in its IT function and they're looking for an experienced IT Operations Manager to take charge of their infrastructure, systems and support teams. As IT Operations Manager you will be the key link between technology and operations, managing the day-to-day IT landscape while driving forward projects that keep the business ahead of the curve. Working closely with the Head of IT, you'll lead a talented technical team and play a crucial role in shaping the company's digital direction. What you'll be doing: Managing a busy support function and mentoring a small, capable team Overseeing the Windows desktop/laptop and Hyper-V estate Managing and improving the AWS environment Supporting key systems including SAP (ECC/CRM/CPQ/Analytics/BPA) and WMS Ensuring security through patching, firmware updates and proactive monitoring Managing IT procurement and third-party supplier relationships Leading infrastructure and systems projects across multiple business areas Working with networking technologies such as Fortigate, Cisco, Meraki, Netgear and Aerohive What we're looking for: Strong hands on technical support background Proven experience leading IT operations or infrastructure teams Demonstrable experience across manufacturing, logistics, warehouse management or ecommerce environments Knowledge of ERP/WMS systems, SAP preferred, but all will be considered Strong networking, infrastructure and cloud (AWS) skills A collaborative, proactive leader who enjoys improving systems and empowering people If you're ready to take ownership of IT operations in a fast-moving, forward-thinking business, I'd love to hear from you.
28/11/2025
Full time
IT Operations Manager Doncaster - Hybrid, 3 office, 2 home Salary £50,000 - £60,000 Elevation Tech & Transformation are working exclusively with a leading manufacturing business in Doncaster that's investing heavily in its IT function and they're looking for an experienced IT Operations Manager to take charge of their infrastructure, systems and support teams. As IT Operations Manager you will be the key link between technology and operations, managing the day-to-day IT landscape while driving forward projects that keep the business ahead of the curve. Working closely with the Head of IT, you'll lead a talented technical team and play a crucial role in shaping the company's digital direction. What you'll be doing: Managing a busy support function and mentoring a small, capable team Overseeing the Windows desktop/laptop and Hyper-V estate Managing and improving the AWS environment Supporting key systems including SAP (ECC/CRM/CPQ/Analytics/BPA) and WMS Ensuring security through patching, firmware updates and proactive monitoring Managing IT procurement and third-party supplier relationships Leading infrastructure and systems projects across multiple business areas Working with networking technologies such as Fortigate, Cisco, Meraki, Netgear and Aerohive What we're looking for: Strong hands on technical support background Proven experience leading IT operations or infrastructure teams Demonstrable experience across manufacturing, logistics, warehouse management or ecommerce environments Knowledge of ERP/WMS systems, SAP preferred, but all will be considered Strong networking, infrastructure and cloud (AWS) skills A collaborative, proactive leader who enjoys improving systems and empowering people If you're ready to take ownership of IT operations in a fast-moving, forward-thinking business, I'd love to hear from you.
We are delighted to be working with a dynamic and fast-growing independent insurance brokerage who, due to significant growth, are seeking an ambitious and talented Group IT Manager. The main highlights of the role are as follows: - Salary - £49k to £54k Car allowance- £4,800 PA plus travel expenses 28 days annual leave plus bank holidays 6% pension contribution Perks at work, BHSF and 4x DIS The role will be 100% office based (there will be a degree of flexibility here if working on a large ad hoc basis but there will be an expectancy to be present in the office at all other times. The role will also require a degree of travel to other branches on a 'as needed' basis, hence the car allowance. Purpose: Group Operations IT Operations Technical Lead Office based with regular UK travel as required The IT Operations Technical Lead is a hands-on technical leader responsible for the effective operation, configuration, and optimisation of the Group's business systems, CRM platforms, telephony, and IT infrastructure. The role ensures business continuity, data integrity, and efficient operational processes, while supporting compliance, AI policies, and client due diligence. This position provides specialist support to both the broking and consultancy divisions, managing CRMs such as Acturis, Open GI, SSP, and Monday, and overseeing telephony systems and infrastructure across the Group. The role involves collaborating with internal stakeholders and external suppliers to deliver reliable, integrated solutions, and requires travel to different UK branches to provide on-site technical and operational support. Key Responsibilities: CRM & Business Systems Management Telephony Management IT Operations & Infrastructure Support Compliance & AI Policy Support Supplier & Integration Management Required Skills & Experience: Proven hands-on experience in application/system configuration and administration, particularly CRM or insurance systems (e.g. Open GI, SSP). Experience supporting consultancy CRMs such as Mondaycom. Strong knowledge of workflows, automation, and integrations. Experience with telephony systems administration (VoIP, mobile fleet management, call routing). Experience providing operational IT infrastructure support. Understanding of compliance requirements, AI policies, Cyber Security and client due diligence processes. Proficiency in Excel, SQL, or similar tools for data management. Familiarity with APIs, middleware, or integration tools. Understanding of cyber security fundamentals related to systems and telephony. Excellent communication skills and ability to liaise effectively with technical and non-technical stakeholders. Willingness and ability to travel to different UK branches as required. Leadership experience, including mentoring or guiding junior technical staff. Desirable Skills: Experience with additional business software (finance, HR, payroll, training systems). Knowledge of NET environments, SQL Server, or similar platforms. Experience in a regulated environment requiring compliance and audit support. Qualifications: Degree or equivalent in IT, Computer Science, or related discipline. Relevant certifications in CRM platforms, telephony systems, IT service management (ITIL), or cyber security. This is a unique opportunity to join a forward-thinking company with a great working culture that's in a real phase of growth. Please apply TODAY!
28/11/2025
Full time
We are delighted to be working with a dynamic and fast-growing independent insurance brokerage who, due to significant growth, are seeking an ambitious and talented Group IT Manager. The main highlights of the role are as follows: - Salary - £49k to £54k Car allowance- £4,800 PA plus travel expenses 28 days annual leave plus bank holidays 6% pension contribution Perks at work, BHSF and 4x DIS The role will be 100% office based (there will be a degree of flexibility here if working on a large ad hoc basis but there will be an expectancy to be present in the office at all other times. The role will also require a degree of travel to other branches on a 'as needed' basis, hence the car allowance. Purpose: Group Operations IT Operations Technical Lead Office based with regular UK travel as required The IT Operations Technical Lead is a hands-on technical leader responsible for the effective operation, configuration, and optimisation of the Group's business systems, CRM platforms, telephony, and IT infrastructure. The role ensures business continuity, data integrity, and efficient operational processes, while supporting compliance, AI policies, and client due diligence. This position provides specialist support to both the broking and consultancy divisions, managing CRMs such as Acturis, Open GI, SSP, and Monday, and overseeing telephony systems and infrastructure across the Group. The role involves collaborating with internal stakeholders and external suppliers to deliver reliable, integrated solutions, and requires travel to different UK branches to provide on-site technical and operational support. Key Responsibilities: CRM & Business Systems Management Telephony Management IT Operations & Infrastructure Support Compliance & AI Policy Support Supplier & Integration Management Required Skills & Experience: Proven hands-on experience in application/system configuration and administration, particularly CRM or insurance systems (e.g. Open GI, SSP). Experience supporting consultancy CRMs such as Mondaycom. Strong knowledge of workflows, automation, and integrations. Experience with telephony systems administration (VoIP, mobile fleet management, call routing). Experience providing operational IT infrastructure support. Understanding of compliance requirements, AI policies, Cyber Security and client due diligence processes. Proficiency in Excel, SQL, or similar tools for data management. Familiarity with APIs, middleware, or integration tools. Understanding of cyber security fundamentals related to systems and telephony. Excellent communication skills and ability to liaise effectively with technical and non-technical stakeholders. Willingness and ability to travel to different UK branches as required. Leadership experience, including mentoring or guiding junior technical staff. Desirable Skills: Experience with additional business software (finance, HR, payroll, training systems). Knowledge of NET environments, SQL Server, or similar platforms. Experience in a regulated environment requiring compliance and audit support. Qualifications: Degree or equivalent in IT, Computer Science, or related discipline. Relevant certifications in CRM platforms, telephony systems, IT service management (ITIL), or cyber security. This is a unique opportunity to join a forward-thinking company with a great working culture that's in a real phase of growth. Please apply TODAY!
We are delighted to be working with a dynamic and fast-growing independent insurance brokerage who, due to significant growth, are seeking an ambitious and talented Group IT Manager. The main highlights of the role are as follows: - Salary - £49k to £54k Car allowance- £4,800 PA plus travel expenses 28 days annual leave plus bank holidays 6% pension contribution Perks at work, BHSF and 4x DIS The role will be 100% office based (there will be a degree of flexibility here if working on a large ad hoc basis but there will be an expectancy to be present in the office at all other times. The role will also require a degree of travel to other branches on a 'as needed' basis, hence the car allowance. Purpose: Group Operations IT Operations Technical Lead Office based with regular UK travel as required The IT Operations Technical Lead is a hands-on technical leader responsible for the effective operation, configuration, and optimisation of the Group's business systems, CRM platforms, telephony, and IT infrastructure. The role ensures business continuity, data integrity, and efficient operational processes, while supporting compliance, AI policies, and client due diligence. This position provides specialist support to both the broking and consultancy divisions, managing CRMs such as Acturis, Open GI, SSP, and Monday, and overseeing telephony systems and infrastructure across the Group. The role involves collaborating with internal stakeholders and external suppliers to deliver reliable, integrated solutions, and requires travel to different UK branches to provide on-site technical and operational support. Key Responsibilities: CRM & Business Systems Management Telephony Management IT Operations & Infrastructure Support Compliance & AI Policy Support Supplier & Integration Management Required Skills & Experience: Proven hands-on experience in application/system configuration and administration, particularly CRM or insurance systems (e.g. Open GI, SSP). Experience supporting consultancy CRMs such as Mondaycom. Strong knowledge of workflows, automation, and integrations. Experience with telephony systems administration (VoIP, mobile fleet management, call routing). Experience providing operational IT infrastructure support. Understanding of compliance requirements, AI policies, Cyber Security and client due diligence processes. Proficiency in Excel, SQL, or similar tools for data management. Familiarity with APIs, middleware, or integration tools. Understanding of cyber security fundamentals related to systems and telephony. Excellent communication skills and ability to liaise effectively with technical and non-technical stakeholders. Willingness and ability to travel to different UK branches as required. Leadership experience, including mentoring or guiding junior technical staff. Desirable Skills: Experience with additional business software (finance, HR, payroll, training systems). Knowledge of NET environments, SQL Server, or similar platforms. Experience in a regulated environment requiring compliance and audit support. Qualifications: Degree or equivalent in IT, Computer Science, or related discipline. Relevant certifications in CRM platforms, telephony systems, IT service management (ITIL), or cyber security. This is a unique opportunity to join a forward-thinking company with a great working culture that's in a real phase of growth. Please apply TODAY!
28/11/2025
Full time
We are delighted to be working with a dynamic and fast-growing independent insurance brokerage who, due to significant growth, are seeking an ambitious and talented Group IT Manager. The main highlights of the role are as follows: - Salary - £49k to £54k Car allowance- £4,800 PA plus travel expenses 28 days annual leave plus bank holidays 6% pension contribution Perks at work, BHSF and 4x DIS The role will be 100% office based (there will be a degree of flexibility here if working on a large ad hoc basis but there will be an expectancy to be present in the office at all other times. The role will also require a degree of travel to other branches on a 'as needed' basis, hence the car allowance. Purpose: Group Operations IT Operations Technical Lead Office based with regular UK travel as required The IT Operations Technical Lead is a hands-on technical leader responsible for the effective operation, configuration, and optimisation of the Group's business systems, CRM platforms, telephony, and IT infrastructure. The role ensures business continuity, data integrity, and efficient operational processes, while supporting compliance, AI policies, and client due diligence. This position provides specialist support to both the broking and consultancy divisions, managing CRMs such as Acturis, Open GI, SSP, and Monday, and overseeing telephony systems and infrastructure across the Group. The role involves collaborating with internal stakeholders and external suppliers to deliver reliable, integrated solutions, and requires travel to different UK branches to provide on-site technical and operational support. Key Responsibilities: CRM & Business Systems Management Telephony Management IT Operations & Infrastructure Support Compliance & AI Policy Support Supplier & Integration Management Required Skills & Experience: Proven hands-on experience in application/system configuration and administration, particularly CRM or insurance systems (e.g. Open GI, SSP). Experience supporting consultancy CRMs such as Mondaycom. Strong knowledge of workflows, automation, and integrations. Experience with telephony systems administration (VoIP, mobile fleet management, call routing). Experience providing operational IT infrastructure support. Understanding of compliance requirements, AI policies, Cyber Security and client due diligence processes. Proficiency in Excel, SQL, or similar tools for data management. Familiarity with APIs, middleware, or integration tools. Understanding of cyber security fundamentals related to systems and telephony. Excellent communication skills and ability to liaise effectively with technical and non-technical stakeholders. Willingness and ability to travel to different UK branches as required. Leadership experience, including mentoring or guiding junior technical staff. Desirable Skills: Experience with additional business software (finance, HR, payroll, training systems). Knowledge of NET environments, SQL Server, or similar platforms. Experience in a regulated environment requiring compliance and audit support. Qualifications: Degree or equivalent in IT, Computer Science, or related discipline. Relevant certifications in CRM platforms, telephony systems, IT service management (ITIL), or cyber security. This is a unique opportunity to join a forward-thinking company with a great working culture that's in a real phase of growth. Please apply TODAY!
What is the average salary for CRM Jobs?
Average salary per year
£65,000
The average salary for a CRM Jobs is £65,000.
CRM Jobs salaries range from £45,399 to
£85,399..
Frequently Asked Questions (FAQs)
You can find roles such as CRM Developer, CRM Business Analyst, CRM Consultant, CRM Administrator, and CRM Architect.
Many jobs involve working with Microsoft Dynamics 365, Salesforce (Sales, Service, Marketing Clouds), Zoho, and other CRM systems.
Yes — we list technical roles (development, integration), functional roles (business analysis, configuration), and strategy roles (CRM architecture and consulting).
Yes. Depending on the employer, many CRM roles offer hybrid or fully remote working arrangements.
Relevant skills include CRM configuration and customization, data modelling, integrations (APIs), workflow automation, stakeholder communication, and understanding of sales or service processes.
Yes — the board features junior and mid-level CRM positions, as well as more senior roles.
Simply browse the CRM roles, pick a job that suits your skills, and apply directly via our platform using your CV and other required documents.
CRM professionals can grow into roles like Senior CRM Consultant, CRM Solution Architect, CRM Programme Manager, or Head of CRM.
Yes — we also feature contract-based, project-based, and temporary CRM roles.
