227 jobs found in Tyne And Wear

Newcastle (2 days on-site per week, remainder remote) 12-month contract £450 per day - Inside IR35 Active SC Clearance required 1-stage interview We're looking for an SC-cleared Performance Analyst to join a large-scale public sector programme, supporting performance reporting, insight generation, and data-driven decision-making. Key responsibilities: Analyse and report on performance metrics, KPIs and delivery outcomes Produce clear, actionable insights for senior stakeholders Develop and maintain dashboards and performance reports Support continuous improvement through data analysis and trend identification Work closely with delivery, operational and leadership teams Experience required: Proven experience in a Performance Analyst/MI/Reporting role Strong analytical and data interpretation skills Experience working in UK public sector or regulated environments Confident stakeholder engagement and communication skills Active SC clearance (must be held and transferable) Why apply? Long-term, stable contract Fast 1-stage interview process High-impact role on a critical public sector programme Interested? Drop me a DM or apply to receive full details.

Job Title: IT Portfolio Lead (ERP) Location: HQ in London, Leeds or Newcastle Salary: Competitive, dependent on experience Why Apply? This is a senior leadership role within a major UK organisation, driving the delivery of a complex ERP project portfolio. You'll lead a high-performing team, influence IT strategy, and champion agile ways of working while delivering real business impact. Responsibilities: Lead, coach, and develop a team of PMs, Delivery Leads, Developers, SMEs, and third-party resources. Plan and manage delivery of the ERP portfolio, ensuring alignment with business priorities, governance standards, and financial objectives. Collaborate with senior stakeholders across the business to manage expectations and maximise delivery value. Drive portfolio planning through PI Planning, MTP, and other scheduling activities, ensuring effective resource allocation. Promote agile adoption, build communities of practice, and support continuous improvement initiatives. Monitor customer satisfaction, manage risks and dependencies, and maintain team wellbeing and Health & Safety standards. Requirements: Proven experience delivering large, complex IT projects/programmes, ideally ERP-focused, across multiple business processes (H2R, O2C, P2P, R2R). Strong leadership, people management, and coaching skills. Excellent stakeholder management, negotiation, and communication skills across all levels. Experience with project management and agile frameworks (Prince2, Scrum, Lean, Product Owner, etc.). Degree in IT or equivalent experience; technical background desirable. Familiarity with tools such as Workfront, MS Project, Jira, Confluence, Teams, PowerBI advantageous. What's in it for me? Lead a talented, diverse team within a strategic, high-profile IT environment. Shape and deliver a critical ERP portfolio across the organisation. Drive innovation through agile transformation and continuous improvement. Exposure to both agile and traditional delivery frameworks. Equal Opportunities Statement: This organisation is an equal opportunities employer and is committed to creating an inclusive environment where all employees can thrive.

Service Life Cycle Manager Salary - can be shared on initial discussion Sunderland - 3x per week onsite We are representing a well renowned company in the midst of transformation and change who are looking for a Service Life Cycle Manager to join their high-performing team. As the Service Life Cycle Manager, you will own and maintain the IT Service Catalogue, overseeing related policies and governance, and engaging with the wider community to ensure it's adoption. You will have responsibility for the ITIL Service Management process framework, lead process improvement roadmap initiatives, and manage a small team. We are looking for: Proven experience with creating and managing IT Service Catalogues Strong leadership skills - proven experience of leading teams Experience with Service Delivery policy and governance ownership Experience with ITSM tools - Ivanti or similar It would be a bonus if you had: Knowledge of SIAM tools Experience designing business continuity and disaster recovery plans If this sounds of interest, please apply today!

Location: Edinburgh, Newcastle, Luton, Bristol OR Southampton (fully onsite at one of these UK based sites) Duration: 6 month initial contract Inside IR35 Role details: Our client, a prominent player in the Defence & Security sector, is looking for Data Architects to join their team on a contract basis. Whilst the site preference is Edinburgh or Newcastle, the team can also support contractors working from their Luton, Bristol or Southampton site. Due to the secure environments, you will be required onsite at least 4 days per week. Note, active SC clearance required! Key Responsibilities: Design and implement enterprise-level data architecture solutions, including databases, data warehouses, and data lakes. Develop and maintain logical, physical, and conceptual data models. Define data management standards, policies, and best practices. Work with data engineers to design and optimise ETL/ELT pipelines for structured and unstructured data. Ensure data quality, consistency, and security across platforms. Collaborate with business stakeholders to understand data requirements and translate them into technical solutions. Evaluate and recommend new data technologies, tools, and platforms to enhance data capabilities. Oversee data integration across cloud and on-premises environments. Support data governance initiatives, including metadata management, master data management (MDM), and compliance. Provide technical leadership and mentorship to data engineering and analytics teams. Job Requirements: Bachelor's degree in STEM, Computer Science, Information Systems, Data Science, or related field (Master's preferred). Strong experience in data architecture, database design, or data engineering. Proficiency in SQL and database technologies (e.g., Oracle, SQL Server, PostgreSQL, MySQL). Knowledge of data warehouse and lakehouse architectures. Familiarity with ETL/ELT and orchestration tools (e.g., Informatica, Talend, Apache Airflow). Experience establishing and maintaining data governance frameworks. Experience complying with data security requirements. Experience designing data models. Excellent problem-solving, communication, and documentation skills. Familiarity with AI/ML data pipelines and analytics platforms. Preferred Qualifications: Experience with cloud data platforms (e.g., AWS, Azure, Google Cloud). Experience with big data technologies (e.g., Hadoop, Spark, Kafka). Experience with UML/SYSML. Strong understanding of API integration and microservices data flow. If you have a strong background in data architecture and are eager to collaborate with IT teams, data engineers, system engineers, and stakeholders to define data models, data flow processes, and governance frameworks, apply now!

One of our key infrastructure businesses with a HQ in Newcastle are looking to bring on a IT Service Desk Manager as part of their core IT Ops Function. You will be involved in running a national team of service desk engineers alongside planning and delivery of their IT service across the group. The role is 4 days on site your main location will be Newcastle. Key responsibilities: Formulate both short-term day-to-day and longer-term IT Service Delivery plans and identify and work on continuous improvement of the service. Professionally and effectively represent Group IT to both the internal business and to all IT third party vendors and suppliers. Build, develop and maintain successful, long-term relationships with as well as with Group IT senior management. Understand and identify business challenges and develop strategies and solutions to deliver added value to the business. Develop, own, chair and facilitate regular Service Reviews with the business and suppliers in accordance with relevant service level agreements and business priorities. Supports budget related conversations on different levels. Monitor supplier and IT service delivery performance and liaise with managers and customers to ensure service level agreements are met Develop and maintain continuous service improvement plans. Experience required: Experience within a similar role Experience managing major incidents and escalations Ability to work in a fast-paced environment Excellent knowledge of ITIL processes Experience working with Microsoft technologies Benefits include: Pension Scheme Hybrid working Company Bonus Travel Benefits

Service Life Cycle Manager Salary - can be shared on initial discussion Sunderland - 3x per week onsite We are representing a well renowned company in the midst of transformation and change who are looking for a Service Life Cycle Manager to join their high-performing team. As the Service Life Cycle Manager, you will own and maintain the IT Service Catalogue, overseeing related policies and governance, and engaging with the wider community to ensure it's adoption. You will have responsibility for the ITIL Service Management process framework, lead process improvement roadmap initiatives, and manage a small team. We are looking for: Proven experience with creating and managing IT Service Catalogues Strong leadership skills - proven experience of leading teams Experience with Service Delivery policy and governance ownership Experience with ITSM tools - Ivanti or similar It would be a bonus if you had: Knowledge of SIAM tools Experience designing business continuity and disaster recovery plans If this sounds of interest, please apply today!

One of our key infrastructure businesses with a HQ in Newcastle are looking to bring on a IT Service Desk Manager as part of their core IT Ops Function. You will be involved in running a national team of service desk engineers alongside planning and delivery of their IT service across the group. The role is 4 days on site your main location will be Newcastle. Key responsibilities: Formulate both short-term day-to-day and longer-term IT Service Delivery plans and identify and work on continuous improvement of the service. Professionally and effectively represent Group IT to both the internal business and to all IT third party vendors and suppliers. Build, develop and maintain successful, long-term relationships with as well as with Group IT senior management. Understand and identify business challenges and develop strategies and solutions to deliver added value to the business. Develop, own, chair and facilitate regular Service Reviews with the business and suppliers in accordance with relevant service level agreements and business priorities. Supports budget related conversations on different levels. Monitor supplier and IT service delivery performance and liaise with managers and customers to ensure service level agreements are met Develop and maintain continuous service improvement plans. Experience required: Experience within a similar role Experience managing major incidents and escalations Ability to work in a fast-paced environment Excellent knowledge of ITIL processes Experience working with Microsoft technologies Benefits include: Pension Scheme Hybrid working Company Bonus Travel Benefits

Principal Systems Engineer Edinburgh OR Newcastle - fully onsite 12-month contract Paying up to 70p/h (Inside IR35) Role overview : Our client is looking for an experienced Systems Engineers to contribute to the continued development of an in-service radar system, by supporting the planning and analysis of radar trials (rig-based and flight trials). Key Responsibilities: Work with large datasets from rig and flight trials, and use analytical techniques to evaluate radar performance against requirements and raise Systems Problem Reports (SPR) for detailed investigation. Apply signal processing, image processing, and object classification techniques to extract actionable insights. Investigate system anomalies using real trial data, ensuring performance meets specifications. Work collaboratively with multidisciplinary teams to develop and prototype cutting-edge defence solutions. Contribute to System Verification & Validation (V&V) activities as part of the continuous development / enhancement of the Radar System. Required Skillset: Strong experience with MATLAB, particularly for use in analysis of large data sets. Full V-model lifecycle experience, with an emphasis on the middle to right side (implementation, integration, testing, and V&V). Experience in safety-critical systems. An understanding of radar or complex sensor systems would be beneficial. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

Fire and Security Engineer Newcastle and Surrounding areas Up to £37,000 depending on experience Company van, overtime, holidays, Call out To apply for this opportunity you must have or hold the following: • CCTV Service Experience ) • Fire Knowledge (Advanced, kentech and morley would be useful) • Strong Intruder alarms • Excellent customer service skills • CCTV IP Knowledge also beneficial • Fault Finding experience • Installation experience • Ability to work by yourself and within a team • Full UK Driving license This company is a well-established organisation in the Fire and Security industry. They offer a wide range of services including design, maintenance and installation of intruder systems, CCTV, and access control. Due to planned growth within the installation and service department, they are now actively looking to recruit an experienced Security Service/Installation Engineers Benefits Include: • Company Vehicle • Mobile Phone • Stand by Allowances • Call out Allowances • Generous Annual Leave If you are looking for a new challenge and want to work for a forward thinking leading company Who will continue to expand and develop. Please contact George on the listed number (phone number removed) or ideally e-mail with a copy of your current CV.

We have a fantastic opportunity for an experienced Control Engineer to join our Control System Team. The successful candidate will design control & automation systems in the Offshore Energy sector; ensuring solutions clients' needs are met in a professional & timely manner. You will be responsible for: Writing specifications, developing PLC code & HMI/SCADA solutions for a variety equipment. Providing technical support during the construction phase of projects; including involvement in the commissioning & testing of equipment. Efficient management & prioritisation of workload. Taking ownership of the tasks assigned through to successful delivery within the specified time & budget. Delivering a high standard of work in line with our software quality control procedures. Job requirements: Excellent technical knowledge of Control, Automation and Safety Systems Appropriate Computer/Engineering related qualification (degree/HND) or comparable industrial experience Relevant experience in: Design of control & automation systems Programming of PLC, HMI & SCADA systems Commissioning & Testing of industrial control systems Involvement throughout the whole project lifecycle, from design through coding to testing, installation and documentation Working for clients in the marine, subsea, oil & gas and renewables market. Recent experience of a similar role in a bespoke engineering environment Experience of working to ISO9001 or equivalent in a project-based organisation. A high level of competence with IT systems and tools Desirable Skills / Attributes: Experience of Siemens TIA Portal / Unified (preferred) Experience of Rockwell or Mitsubishi platforms Experience of configuring & commissioning Variable Speed Drives (Siemens, Nidec & ABB) Previous experience within the Marine / Offshore / Subsea environment Knowledge & experience of relevant functional safety standards (IEC61508, IEC61511, IEC13849)

IT First Line Service Desk Analyst Location: Newcastle Salary: £27,000 (4 on 4 off shift after 6 months) Job Type: Permanent, Full-time Join a global organisation headquartered in the vibrant heart of Newcastle as an IT First Line Service Desk Analyst. This role is your chance to be part of a dynamic IT team, providing essential support and making a real impact on our operations. Day-to-Day of the Role: Provide technical support, training, and advice to colleagues across the entire infrastructure via phone, email, walk-up, and chat. Collaborate with the wider IT team to resolve issues and improve service delivery. Log all interactions on Service Now with concise notes, ensuring accurate assignment of tickets. Act as a communication bridge between customers and the IT organisation, managing expectations and setting the standard for customer engagement. Maintain a high level of customer service, understanding the impact of issues on customers and the business, and managing them appropriately. Continuously update and share knowledge of supported products and services. Understand the company's organisation and the customers of the Service Desk. Adhere to, promote, and support the company's Information Security policies. Required Skills & Qualifications: Experience in IT Service Call Management. Proficiency in remote service tools. Active Directory administration. Understanding of TCP/IP, DHCP, and DNS. IOS and Android device setup and support. Proficiency in Microsoft Office 2010 and above. Printer support capabilities. Fundamental desktop and troubleshooting skills. Benefits: Competitive salary with a unique 4 on 4 off shift pattern after 6 months, enhancing work-life balance. Opportunity to work in a global organisation with a strong emphasis on employee satisfaction and professional growth. Engaging and supportive work environment where innovation and ideas are encouraged. To apply for the IT First Line Service Desk Analyst position, please submit your updated CV.

Role Overview: This role is an ideal gateway into IT and the wider opportunities within a major global IT company. You will have the opportunity to access the certification program for one of the world's largest computer manufacturers. It would be well suited to those who have a passionate interest in IT but may not have had the opportunity to work in the sector, or those looking for the opportunity to gain further experience. Flexible working hours between 8am and 6pm The role consist of flexible working hours between 8am and 6pm. You will cover a set geographical area to provide on-site support for client's IT hardware devices. You will be expected to work to a professional standard and ensure customer satisfaction through technical skills and strong customer service. Responsibilities: As a Field engineer you will work with both commercial and residential clients to provide hardware technical and break fix support on Laptops, Desktops, Workstations, Tablets, Printers and Servers. Be involved in installing, maintaining, upgrading, and repairing of IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices. To attend all Incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines. Ensure assigned incidents are monitored, updated, and progressed in the system Real Time. Co-ordinate between clients and vendors to ensure timely resolution of problems. Provide a high degree of customer satisfaction in all work undertaken Maintain and manage parts in line with returns return process and deadlines. Essential Skills: Applicant must have a full valid UK drivers' licence, own car, and business insurance or should apply for it upon offer. Ability to resolve hardware issues and basic software problems Capable of building (o/s and required software) and deploying PCs (desktop and Laptop) Good understanding of IT systems and environments. Strong customer service skills Analytical and problem-solving mindset. Preferred but not essential skills: MCSE certification Manufacturer Enterprise server certification SAN Server A+ Network+/CCNA Dell/Other vendor Certification to Enterprise level or above Experience in a data centre and in smart space technology is advantageous. Please Note: Shortlisted candidates will be contacted via Call/Email. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.

Are you a hands-on technical leader who thrives on transforming platforms and setting engineering standards? This is an opportunity for a Software Development Lead to shape a major modernisation programme and steer the evolution of a software product into a modern, scalable, API-driven architecture. What You'll Be Doing Lead and mentor a growing development team whilst remaining hands-on. Modernise and replatform a Legacy application Build and enhance Back End services, RESTful APIs. Collaborate with product, UI/UX and delivery teams to deliver intuitive, future-ready features. Define engineering best practices, architectural patterns and coding standards. What You'll Bring Strong full-stack developer with hands-on experience across multiple programming languages. Proven experience leading or mentoring developers. Legacy migration experience (essential). Deep understanding of RESTful APIs, microservices, integration patterns and Back End architecture. Good knowledge of cloud platforms such as Azure, AWS or GCP. Excellent problem-solving skills and the ability to influence technical direction. If this opportunity sounds like the right next step for you, please get in touch today to find out more.

Are you looking to benefit from a new career in Data Analysis? If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding future as a Data Analyst We do this using our specialised Data Analyst career programme which looks to assist and place qualified candidates into a career pathway in Data Analysis. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience Data Analyst as we will be looking primarily at entry level roles. Demand for Data Analysts has grown 20% year on year with experienced analysts easily commanding salaries of £50k+. All business decisions rely on data to ensure correct business decisions are made and therefore the role of the data analyst in the new digital world has become essential for business owners. Below are current average salaries in the sector for lower-level positions and fully trained Data Analysts: Junior Data Analyst - £30,000 Data Analyst - £50,000 Business Data Analyst - £67,500 Data Analytics Analyst - £80,000 Business Analysts - £60,000 Using our experience in providing data analysis and business analysis training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in Data Analysis. The courses in the package have been identified by our recruitment partners as industry standards for the UK/European and International Data Analysis sector. Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - CompTIA Data+ Qualification The first step is completing the CompTIA Data+ Qualification accredited by CompTIA. This professional international industry-recognised qualification teaches you the essential skills of a Data Analyst. You will cover skills such as data mining, manipulating data, visualising data, and reporting on data. Study time for the qualification is approximately 30 hours and qualification is achieved by completing a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a tutor and a 1-hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a data analyst. Step 2 - Data Administration Training Data is extracted using various method which are normally IT driven. Therefore, we will provide you with access to the following additional courses to ensure you are suitably employable as a data analyst. Microsoft excel - to expert level. Learn SQL - the programming language used for extracting data from more complex databases. Learn Python 3 - Python 3 is a simple to use programming language used by many analysts. Learn Tableau - Tableu is a tool which analysts use to build visually appealing dashboards for complex data making it easier for stakeholders to comprehend. Study time for these courses is approximately 30-60 hours and qualification is achieved through completion of the course with no exam. Step 3 - Business Analysis Foundation Business Analysts and Data Analysts often work very closely together and indeed many Data Analysts become Business Analysts and vice versa. Adding a Business Analyst Foundation certificate will make you much more employable and enable you to cross over into business analyst roles and hybrid roles. Business Analysis Foundation accredited by the BCS (The British Computer Society also known as the Chartered Institute of IT). Study time for this course is approximately 15 hours and qualification is achieved through an online BCS exam. Step 4 - Recruitment Support Now you are qualified for an entry level data analyst position our recruitment support team will now begin collaborating with you to help you secure your first a suitable role based on your new qualifications and any other experience you may have. We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.8 Trustscore on Trustpilot. Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Data Analyst Career aspirations. Please note this is a training course and fees apply

Cyber Security Placement Programme - No Experience Required Are you looking to benefit from a new career in IT and Cybersecurity? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme in top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in IT. You will also have the reassurance of a job guarantee (£26K-£35K) upon completion. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. Step 1 - Accredited Online Training The first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and Cybersecurity training. The training is delivered via multimedia rich video tutorials, practice labs, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Step 2 - Practical Training You will gain practical experience by using practice labs which enable you to practice and master what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIA A+ is the most asked for certificate for entry-level IT roles and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. Step 4 - IT Technician placement (£26-£35K) We work with you to secure your first role as an IT Technician, with a starting salary of anywhere between £26K-35K. Ideally you will need to gain two years' experience in this role before you can progress into a cyber security role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cybersecurity field. This official, accredited training consists of online training, practical training and an official exam (CompTIA Security+). Further we can tailor the package to include courses like the Certified Ethical Hacker and Certified Network Defender depending on your requirements and future direction. Cybersecurity Role Once you have completed all the mandatory training in step four and have gained two plus years experience in the IT industry, you will be ready to move into higher paying Cybersecurity roles. Our recruitment support team specialises in the IT and Cybersecurity space and roles at this level have an average starting salary of £35K. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) and the EC-Council to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Job Guarantee Due to the success of this programme and the skills shortage of entry-level IT staff, we can guarantee you will secure a job upon completion of your study programme or we will refund you up to 100% of your course fees back. This is subject to our terms of learning/ terms of business. Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Please note this is a training course and fees apply

Trainee AI Engineer - No Experience Needed Future-proof your career in Artificial Intelligence - starting today. Looking for a career change? Currently employed but want something better? Or maybe you're between jobs and ready for a fresh start? ITOL Recruit's AI Traineeship is designed to get you into one of the fastest-growing industries with zero experience required. Train online at your own pace and land your first AI Engineer role in 1-3 months. Please note this is a training course and fees apply Job guaranteed - complete the programme and get a job or get your money back. Our candidates earn £28,000-£45,000. Why AI? AI is reshaping every industry you can think of. Healthcare, finance, retail, and manufacturing - they're all scrambling for skilled professionals. The demand far outstrips supply, which means excellent salaries, flexible working arrangements, and genuine job security. How It Works Step 1 - AI Engineering Fundamentals Start with the basics of AI, including neural networks and large language models, to build a solid foundation in AI engineering. Step 2 - Data Fundamentals Understand the data workflow, from collection to cleaning, and learn how to prepare data for AI applications. Step 3 - Notebooks & IDEs Get hands-on with industry-standard tools like Jupyter Notebooks and VS Code to develop AI systems. Step 4 - Python Programming Master Python, covering everything from the basics to object-oriented programming (OOP). Step 5 - Python Streamlit Project Apply your Python skills by building a car price prediction app using Python and Streamlit. Step 6 - Python for Data Learn essential Python libraries like NumPy, Pandas, and Matplotlib for data manipulation and visualisation. Step 7 - AI Sentiment Analysis Project Work with Hugging Face to build a sentiment analysis classifier using real-world AI techniques. Step 8 - AI Prompt Engineering Master prompt engineering, learning how to craft effective prompts for controlling AI outputs. Step 9 - Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 - AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases. Step 11 - Machine Learning Fundamentals Understand machine learning principles and algorithms, and how to train and test models using scikit-learn. Step 12 - Machine Learning Project Put your machine learning knowledge into practice with a hands-on project. Step 13 - AI & Data Ethics Study the ethical considerations in AI, including issues of bias, fairness, and data privacy. Step 14 - Oral Exam Complete a virtual oral exam to assess your understanding and ability to apply your learning. Step 15 - AWS Certified Cloud Practitioner Finish with the AWS Certified Cloud Practitioner course and exam to gain essential cloud computing knowledge. What You Get 100% online, self-paced training Microsoft AI-900 certification included 1-to-1 tutor and recruitment support Real-world project experience Job guarantee - get a job or your money back Starting salary of £28,000-£45,000 We Get You Hired We're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles. Our job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. We don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back. "Five months from complete beginner to AI engineer. Best decision I ever made." - Jamie W., now working as a Junior AI Engineer in London Ready to Start? If you're motivated, curious, and excited about technology, we'll help you turn that into a career you can be proud of. Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps. Please note this is a training course and fees apply

Trainee AI Engineer - No Experience Needed Future-proof your career in Artificial Intelligence - starting today. Looking for a career change? Currently employed but want something better? Or maybe you're between jobs and ready for a fresh start? ITOL Recruit's AI Traineeship is designed to get you into one of the fastest-growing industries with zero experience required. Train online at your own pace and land your first AI Engineer role in 1-3 months. Please note this is a training course and fees apply Job guaranteed - complete the programme and get a job or get your money back. Our candidates earn £28,000-£45,000. Why AI? AI is reshaping every industry you can think of. Healthcare, finance, retail, and manufacturing - they're all scrambling for skilled professionals. The demand far outstrips supply, which means excellent salaries, flexible working arrangements, and genuine job security. How It Works Step 1 - AI Engineering Fundamentals Start with the basics of AI, including neural networks and large language models, to build a solid foundation in AI engineering. Step 2 - Data Fundamentals Understand the data workflow, from collection to cleaning, and learn how to prepare data for AI applications. Step 3 - Notebooks & IDEs Get hands-on with industry-standard tools like Jupyter Notebooks and VS Code to develop AI systems. Step 4 - Python Programming Master Python, covering everything from the basics to object-oriented programming (OOP). Step 5 - Python Streamlit Project Apply your Python skills by building a car price prediction app using Python and Streamlit. Step 6 - Python for Data Learn essential Python libraries like NumPy, Pandas, and Matplotlib for data manipulation and visualisation. Step 7 - AI Sentiment Analysis Project Work with Hugging Face to build a sentiment analysis classifier using real-world AI techniques. Step 8 - AI Prompt Engineering Master prompt engineering, learning how to craft effective prompts for controlling AI outputs. Step 9 - Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 - AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases. Step 11 - Machine Learning Fundamentals Understand machine learning principles and algorithms, and how to train and test models using scikit-learn. Step 12 - Machine Learning Project Put your machine learning knowledge into practice with a hands-on project. Step 13 - AI & Data Ethics Study the ethical considerations in AI, including issues of bias, fairness, and data privacy. Step 14 - Oral Exam Complete a virtual oral exam to assess your understanding and ability to apply your learning. Step 15 - AWS Certified Cloud Practitioner Finish with the AWS Certified Cloud Practitioner course and exam to gain essential cloud computing knowledge. What You Get 100% online, self-paced training Microsoft AI-900 certification included 1-to-1 tutor and recruitment support Real-world project experience Job guarantee - get a job or your money back Starting salary of £28,000-£45,000 We Get You Hired We're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles. Our job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. We don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back. "Five months from complete beginner to AI engineer. Best decision I ever made." - Jamie W., now working as a Junior AI Engineer in London Ready to Start? If you're motivated, curious, and excited about technology, we'll help you turn that into a career you can be proud of. Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps. Please note this is a training course and fees apply

Trainee Business Analyst Programme - No Experience Needed Future-proof your career in Business Analysis - starting today. Looking for a career change? Maybe you're already working but want a more technical role with better long-term prospects. Or you could be between jobs and ready for a fresh start in tech. The ITOL Recruit Business Analysis Programme is designed to help you move into a high-demand coding role, even if you have no prior experience. Train online at your own pace and land your business analysis role in 1-3 months. Please note this is a training course and fees apply Job guaranteed - complete the programme and get a job or get your money back. Our candidates earn £30,000-£50,000. How do we do this? 1. Firstly, we place you on a training program which contains the most relevant industry recognised certification courses needed in the industry like the BCS Business Analysis Foundation Course. You can also opt to study the BCS International Diploma in Business Analysis to take your studies a step further. 2. Once you have passed the 4 required exams you will be handed over to our recruitment team who will provide you with a professional CV and LinkedIn review, interview support, career advice and tailored support like mock interviews. 3. Our consultants work with you to identify the best opportunities available suited to you. Their tailored support helps you to prepare for interviews and perform at your best. Typically, you will start in a junior business analyst, junior analyst or a support/admin role in this sector. Business Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. To accommodate candidates, the training element of this package is available on finance terms to easily spread the cost of investing in your career. This enables you to get qualified without having to fund all the training costs upfront. In addition, we are so confident in our success with placing qualified candidates that we will refund the cost of the courses to anyone we are unable to place within 12 months of passing their required exams subject to our terms. To get your journey started, enquire now and one of our experienced Course and Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step toward your new career aspirations. We understand this is an important and life changing decision and will provide you with all the information to make an informed decision. Our team looks forward to your enquiry and helping you start a new and financially rewarding career. Please note this is a training course and fees apply

IT First Line Service Desk Analyst Location: Newcastle Salary: 27,000 (4 on 4 off shift after 6 months) Job Type: Permanent, Full-time Join a global organisation headquartered in the vibrant heart of Newcastle as an IT First Line Service Desk Analyst. This role is your chance to be part of a dynamic IT team, providing essential support and making a real impact on our operations. Day-to-Day of the Role: Provide technical support, training, and advice to colleagues across the entire infrastructure via phone, email, walk-up, and chat. Collaborate with the wider IT team to resolve issues and improve service delivery. Log all interactions on Service Now with concise notes, ensuring accurate assignment of tickets. Act as a communication bridge between customers and the IT organisation, managing expectations and setting the standard for customer engagement. Maintain a high level of customer service, understanding the impact of issues on customers and the business, and managing them appropriately. Continuously update and share knowledge of supported products and services. Understand the company's organisation and the customers of the Service Desk. Adhere to, promote, and support the company's Information Security policies. Required Skills & Qualifications: Experience in IT Service Call Management. Proficiency in remote service tools. Active Directory administration. Understanding of TCP/IP, DHCP, and DNS. IOS and Android device setup and support. Proficiency in Microsoft Office 2010 and above. Printer support capabilities. Fundamental desktop and troubleshooting skills. Benefits: Competitive salary with a unique 4 on 4 off shift pattern after 6 months, enhancing work-life balance. Opportunity to work in a global organisation with a strong emphasis on employee satisfaction and professional growth. Engaging and supportive work environment where innovation and ideas are encouraged. To apply for the IT First Line Service Desk Analyst position, please submit your updated CV.

Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology. Your new role Be part of a brand-new data centre build get involved from day one, not just BAU operations Hands-on with critical infrastructure - install, patch, configure, and troubleshoot servers, switches, firewalls, storage, and PDUs in customer and internal environments Keep systems running 24/7 - manage LAN connectivity, structured cabling, power distribution, and resolve hardware faults in line with SLAs Own operational accuracy - maintain DCIM data, perform audits, track space, power, and cabling capacity, and support expansion planning Drive process and collaboration - work with teams, vendors, and managers to improve procedures, support change control, and uphold ISO/ITIL standards What you ll need to succeed You must be able to pass security checks for this job, including SC and BPSS clearance Previous and demonstrable experience in working in a Managed Hosting/Public and or Private Cloud Enterprise Data Centre Environment Familiar with IT Hardware Concepts (RAID, SAN, x86 architecture, SCSI, FC, ethernet, iLO) Full UK Driving License and personal car is essential for this position What we offer Career progression opportunities into management or other engineering roles Autonomy and freedom to manage your own time and workload Vibrant company culture with a wide range of events and social activities throughout the year

The Opportunity Are you a relationship-driven professional with a passion for delivering an exceptional customer experience? Our client is a modern, fast-growing Managed Service Provider (MSP) based in Newcastle. Known for their innovative approach to technology, they are looking for an Account Manager to join their expanding Customer Experience team. In this role, you won't just be "managing accounts" you will be a trusted partner to your clients, ensuring they get the absolute best out of their technology investments. The Role As an Account Manager, you will oversee the day-to-day delivery of IT services for a dedicated portfolio of clients. Your goal is to ensure that all services align with defined Service Level Agreements (SLAs) while driving continuous service improvements. You will act as the primary point of contact and initial escalation for your customers. This requires a unique blend of empathy, technical understanding, and the ability to lead a conversation toward a positive resolution. Key Responsibilities Service Oversight: Manage the delivery of IT services to ensure clients receive high-quality support that meets or exceeds agreed standards. Customer Advocacy: Act as the "voice of the customer" internally, working closely with technical departments to drive through service improvements and innovations. Escalation Management: Serve as the first point of contact for customer queries or concerns, resolving issues with a focus on long-term relationship health. Active Engagement: Use active listening principles to deeply understand client needs and business challenges, providing tailored advice and solutions. Strategic Growth: Identify opportunities for clients to improve their infrastructure, ensuring their technology roadmap supports their future business goals. The Ideal Candidate Communication Expert: You possess exceptional interpersonal skills and the ability to control a conversation while remaining entirely customer-focused. Experience: Ideally, you have a background in Account Management or Customer Success, preferably within the IT, MSP, or SaaS sectors. Active Listener: You don't just hear; you listen. You can identify the underlying needs of a client and translate them into actionable service requirements. Professional Resilience: You are comfortable acting as an escalation point and can handle difficult conversations with poise and professionalism. Team Player: You enjoy working collaboratively across departments (Service Desk, Projects, and Sales) to achieve the best outcomes for your clients. Why Join This Team? You will be joining a company that genuinely values innovation and employee growth. They offer a vibrant, forward-thinking working environment in Newcastle with a culture that rewards dedication and a "customer-first" mindset.

A Sytems / Software Support Manager is sought by an expanding Engineering company to lead their Support function for class-leading software systems for the Energy sector Your key responsibility will be to ensure the seamless operation, support, and upkeep of our software and hardware systems. serving as a critical point of contact for troubleshooting, maintaining service levels, and coordinating with various teams to resolve issues promptly. The role carries with it a mix of hands-on and strategic responsibilities designed to enable the growth of the support function as the company's customer base continues to grow. These will include: - Act as the primary point of contact for support requests, triaging incoming issues, prioritise based on urgency and impact, and assign tasks to the appropriate teams. Attend client and supplier meetings as the company's support representative. Monitor support ticket systems and ensure timely resolution of issues in accordance with contracted SLAs. Schedule and oversee contracted system maintenance activities, ensuring minimal disruption to operations Investigate and resolve any recurring issues by collaborating with cross-functional teams and analyse trends in support requests to identify opportunities for system or process improvements. Develop and maintain detailed documentation for support processes, system configuration, and maintenance schedules. Generate regular reports on support metrics, system performance, and maintenance activities in accordance with contracts held with clients. Provide insights and recommendations based on data analysis. Attend stakeholder meetings as the company support representative Communicate effectively with technical and non-technical teams to provide updates and gather feedback. To succeed in this role you will need a good background in Software Systems and have a HNC or higher in a relevant field (Information, Technology, Electronics, Controls Systems or Electrical Engineering preferred). You will need proven experience in a support or maintenance coordinator or management role and have a strong technical aptitude with familiarity in systems maintenance, electrical engineering, IT support, or similar domains. Excellent organizational and time management skills are essential as is a proficiency in using support ticketing systems and project management tools. Exceptional communication skills are essential. Good data analysis skills would be beneficial as would experience of supporting software with an engineering based application. Strong attention to detail with a customer-focused attitude is essential Good benefits package and personal development opportunities available If you are interested in this exciting opportunity please call Adam Jones at Major Recruitment or click Apply Now and send your CV INDJB

Baltic Recruitment are delighted to be supporting a distinguished market leader renowned for delivering advanced digital solutions for power grids with their search for a Application Support Manager. Overall Purpose: The Support and Maintenance Manager is responsible for ensuring the seamless operation, support, and upkeep of our software and hardware systems. This role serves as a critical point of contact for troubleshooting, maintaining service levels, and coordinating with various teams to resolve issues promptly. The ideal candidate will possess strong organisational skills, technical expertise, and a proactive approach to problem-solving. Key Duties: Support Coordination: Act as the primary point of contact for support Attend client and supplier meetings as the company's support Triage incoming issues, prioritise based on urgency and impact, and assign tasks to the appropriate teams. Monitor support ticket systems and ensure timely resolution of issues in accordance with contracted SLAs. Maintenance Management: Schedule and oversee contracted maintenance activities, ensuring minimal disruption to operations. Coordinate with suppliers and internal teams for system updates, upgrades, and Maintain accurate maintenance records Problem Resolution: Investigate and resolve recurring issues by collaborating with cross-functional Analyse trends in support requests to identify opportunities for system or process Escalate complex problems to higher management or specialised teams as Documentation and Reporting: Develop and maintain detailed documentation for support processes, system configurations, and maintenance schedules. Generate regular reports on support metrics, system performance, and maintenance activities in accordance with contracts held with clients. Provide insights and recommendations based on data Stakeholder Engagement: Attend stakeholder meetings as the company support Liaise with stakeholders to understand system requirements and ensure alignment with organisational goals. Communicate effectively with technical and non-technical teams to provide updates and gather feedback. Key Requirements: BTEC HNC or higher in a relevant field (e.g., Electrical Engineering, Information Technology, or related discipline). Proven experience in a support or maintenance coordination. Strong technical aptitude with familiarity in systems/applications maintenance, electrical engineering, IT support, or similar domains. Excellent organisational and time management. Proficiency in using support ticketing systems and project management. Exceptional communication skills, both verbal and written. Experience in supplier management and contract negotiation. Ideally be with electrical substations and/or distribution. Background in data analysis and reporting. The Package: 55,000 - 65,000 per annum depending on experience. Office based role, however some hybrid working is possible. Holidays: 25 + English bank holidays. Annual bonus potential. Pension. Death in Service. Additional benefits.

This is an outstanding opportunity for a sales manager or business development manager to join one of the UK's leading and most respected manufacturers of windows, doors and specialist double glazing. As a leading and highly respected supplier of premium quality windows, doors and specialist products to the trade sector the opportunity to join this privately owned company as a business development manager is rare. As the business development manager, you will know by your experience that this privately owned company has an enviable reputation for quality and service, with an industry leading marketing package. The company manufactures in excess of 6000 upvc and aluminium windows and doors a week for the trade and commercial sectors from one of the UK's most advanced and efficient factories. As the business development manager you will need to be working in the trade window sector dealing with installers and developers in the designated area. You will work from an expensed home office, with trips the factory for customer visits, training and sales meetings. The company offers an exceptional career opportunity with security in a stable working environment. There is a five year plan for continued growth, organically and through acquisition. If you are business development manager working for a trade window supplier in the double glazing industry and feel that you are being held back or that you deserve a better opportunity and earning potential then please do send a CV in the strictest confidence. We are looking to fill this position as soon as the right candidate presents themselves.

A Sytems / Software Support Manager is sought by an expanding Engineering company to lead their Support function for class-leading software systems for the Energy sector Your key responsibility will be to ensure the seamless operation, support, and upkeep of our software and hardware systems. serving as a critical point of contact for troubleshooting, maintaining service levels, and coordinating with various teams to resolve issues promptly. The role carries with it a mix of hands-on and strategic responsibilities designed to enable the growth of the support function as the company's customer base continues to grow. These will include: - Act as the primary point of contact for support requests, triaging incoming issues, prioritise based on urgency and impact, and assign tasks to the appropriate teams. Attend client and supplier meetings as the company's support representative. Monitor support ticket systems and ensure timely resolution of issues in accordance with contracted SLAs. Schedule and oversee contracted system maintenance activities, ensuring minimal disruption to operations Investigate and resolve any recurring issues by collaborating with cross-functional teams and analyse trends in support requests to identify opportunities for system or process improvements. Develop and maintain detailed documentation for support processes, system configuration, and maintenance schedules. Generate regular reports on support metrics, system performance, and maintenance activities in accordance with contracts held with clients. Provide insights and recommendations based on data analysis. Attend stakeholder meetings as the company support representative Communicate effectively with technical and non-technical teams to provide updates and gather feedback. To succeed in this role you will need a good background in Software Systems and have a HNC or higher in a relevant field (Information, Technology, Electronics, Controls Systems or Electrical Engineering preferred). You will need proven experience in a support or maintenance coordinator or management role and have a strong technical aptitude with familiarity in systems maintenance, electrical engineering, IT support, or similar domains. Excellent organizational and time management skills are essential as is a proficiency in using support ticketing systems and project management tools. Exceptional communication skills are essential. Good data analysis skills would be beneficial as would experience of supporting software with an engineering based application. Strong attention to detail with a customer-focused attitude is essential Good benefits package and personal development opportunities available If you are interested in this exciting opportunity please call Adam Jones at Major Recruitment or click Apply Now and send your CV INDJB

Business Development Manager (Multi Utilities) North East - Can be Based Newcastle, Middlesborough, Durham and surrounding areas 50,000 - 60,000 + Vehicle + Bonuses + Progression + Pension + Great Holiday Package + GP Access Are you looking for an opportunity to join a company that offers progression and has a great reputation in their industry? Do you have experience of Business Development within the utilities industry or housing groups? This company specialises in providing multi utility solutions that make construction companies processes more efficient, while striving for high levels of customer service. This award winning company provided Gas, Water and Electricity connections for residential, commercial and industrial projects. They have also branched into the renewables industry, providing design and installation services for EV Charging Points. This is a key role within the business, where you will be responsible for driving sales growth and managing the full tender process, from customer enquiry through to submission and closure, while maintaining strong client relationships and ensuring customer satisfaction. This is a fantastic opportunity for someone to come into a vital position in one of the UK's leaders in the Multi Utilities industry, who also possesses multiple industry awards and are constantly growing and moving forward with new technologies. The Role: Business Development Manager (Multi Utilities) Drive sales conversions through effective business development and relationship management. Manage enquiries and prepare/submit tender documentation to meet client requirements. Track tender progress, provide regular updates, and ensure timely closure. Build and maintain strong client communication, ensuring satisfaction and representing the business professionally. 5 0,000 - 60,000 + Vehicle + Bonuses + Progression + Pension + Great Holiday Package + GP Access The Person: Previous experience working as a BDM in the Utilities Sector or Housing Group Ability to manage relationships with clients Ability to work on own initiative and also within a team setting Commercially Minded Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Nathan Williams at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Pathology IT Systems Officer Sunderland - Fully Onsite 6 Month Contract £400-£500 Per Day (umbrella) One of my public sector clients' is in urgent need of a Pathology IT Systems Officer, to join their team on a 6 month basis. This role is to start ASAP, as the organisation is going through a programme of change(in flight). The role will be a mix of BAU support, along with supporting on some programme activities. Previous experience of working within a pathology IT systems department is highly desirable and as such, initial sifting will be based on this. Key Skills Provide day-to-day support for pathology IT systems, ensuring reliable operation, accurate data flow, and effective integration across all applications. Support system developments, testing, validation, and change management to maintain safe, efficient, and standards-compliant (ISO 15189) pathology services. Maintain strong technical expertise to troubleshoot issues, analyse faults, manage incidents, and liaise with ICT teams, clinicians, and external suppliers. Promote best practice, deliver staff training, champion new technologies, and ensure compliance with policies, data protection laws, and safety regulations. Contribute to service improvement, performance reporting, audits, business continuity planning, and the supervision and development of junior staff. The Next Steps If you are interested, please submit your updated CV ASAP to be considered.

Ready for your next contract starting in February? Due to increased workload, we re looking to recruit 20 Project Engineers/Technicians across the UK to join us on fixed-term contracts, with permanent opportunities available for outstanding performers. You ll work on EPOS installation projects for some of the biggest names in retail, banking, and hospitality - installing and refitting EPOS equipment, printers, PC hardware, software and peripherals. What s in it for you? All travel time paid from the moment you leave home Company vehicle provided Hotels and expenses covered when staying away Work with leading brands on exciting nationwide projects What we need from you: Ability to work nights (as this is a night's role out) and travel across the UK Full UK driving licence Basic hardware/configuration skills Customer-focused mindset with flexibility and enthusiasm Good geographical knowledge Excellent communication skills Essential skills: Proven technical competence and diagnostic ability Proficiency in Microsoft products Ability to follow company processes and submit paperwork Stock control and vehicle upkeep Willingness to stay away up to 5 nights per week Start date: February end of March Apply now to secure your place on this exciting project!

Business Development Manager - Labels, Print & Packaging (Remote, UK-Wide) Salary: 45,000- 55,000 + Quarterly Bonus Location: Fully Remote (UK-Wide) with monthly travel to Newcastle Package: Company Car (pool car initially, upgraded after probation) Company Pension Career Progression We are an established yet rapidly growing print and packaging business , specialising in packaging, labelling, leaflets and brochures - from design through to completion . With ambitious plans to double our turnover through strategic new business development , we are seeking a high-performing Business Development Manager capable of generating immediate results. This is a fully remote, UK-wide position with just one monthly visit to Newcastle for team updates. The Role As our new Business Development Manager, you will play a pivotal role in driving new business growth across the UK. You will: Win new business across packaging, labelling, leaflet and brochure print solutions Revisit existing contacts, former clients or warm relationships to generate early wins Build and manage a strong pipeline that converts quickly Develop long-term customer partnerships, promoting our full design-to-delivery service offering Work closely with the Sales Director and Senior Management Team to deliver our growth strategy This role is perfect for someone who thrives on autonomy, excels at opening doors, and understands the print/packaging sector inside out. What We're Looking For We're looking for an experienced print or packaging sales professional who has also covered Labels, who can hit the ground running and bring in orders quickly. You must have: Strong sector experience in label, print, packaging, flexo, litho or digital A network, pipeline, or client relationships that can be reactivated from day one A proven record of winning and developing new business (ideally UK-wide) The ability to work independently within a remote environment A full UK driving licence (essential for customer visits) Candidates with existing accounts, relationships or warm pipelines will be at a significant advantage. What We Offer 45,000- 55,000 base salary Quarterly bonus scheme Company car - pool car initially, upgraded after probation Company pension Clear career progression opportunities as the business continues to expand Monthly travel only (Newcastle) - otherwise fully remote Why Join Us? This is an exciting opportunity to join a financially stable, ambitious organisation with real investment behind its growth plans. You'll have the freedom to shape your territory, drive new business at a national level, and progress your career as the company scales. If you are a motivated Business Development Manager with the drive, network and experience to deliver rapid results, we'd love to hear from you. Apply now and help drive the next phase of our growth.

Location: Sunderland (onsite 3 days per week) Salary: to be discussed Are you an experienced Solution Architect with a background designing solutions across Infrastructure, Cloud, Integration, Data OR Applications? Are you looking for a new opportunity to join a business at a time of modernisation and growth? If so, apply now for this newly created role. We are seeking two Solution Architects for the same business and therefore the domain experience doesn't need to include all areas mentioned. This is an exceptional opportunity to join a business that is committed to modernisation and transformation, leveraging skills and technology to help drive their business to succeed. The Solution Architect will design and deliver technology solutions that align with business objectives and enterprise architecture standards. This role translates business requirements into robust, scalable, and secure solution designs, ensuring interoperability and future readiness across the technology landscape. You will collaborate closely with business stakeholders, project teams, and other architects to deliver value-driven solutions that support growth and innovation. The successful Solution Architect will be responsible for the following: Design end-to-end, value-driven technology solutions aligned to enterprise architecture, strategic priorities, and platform roadmaps Develop solution designs that promote standardisation, reusability, interoperability, and sustainability Contribute to the evolution of architecture patterns, standards, and best practices Translate business objectives and functional/non-functional requirements into actionable solution architectures and technology roadmaps Provide solution options and recommendations that balance cost, risk, time-to-value, and long-term maintainability. Engage with product/platform teams and third-party vendors to evaluate technology options, constraints, and risks Lead and assure solution delivery throughout the lifecycle - from discovery and shaping through to build, testing, and implementation Participate in design assurance processes, architecture boards, and governance forums Support portfolio management and investment planning through accurate sizing, estimation, and architectural impact assessment Maintain awareness of emerging technologies and industry trends, assessing their suitability for future ambitions Skills & Experience Significant experience in solution architecture or related roles within complex organisations Proven ability to design and deliver solutions that achieve business alignment, scalability, interoperability, and compliance with industry frameworks (eg TOGAF, Zachman) Strong technical knowledge across (some, not all of) infrastructure, applications, data, integration, cloud-native solution design (Azure and AWS), and security domains Excellent technical and business stakeholder engagement, facilitation, and influencing skills Please note that this role will be based in Sunderland with 3 days per week on-site. Salary and package can be discussed directly. For further information, please submit your profile and we will be in touch to discuss further. Solution Architect

Contract Senior Network Engineer (Juniper / Campus / NAC) Location: Newcastle (2 days onsite / 3 remote) Rate: 500- 550 per day (Outside IR35) Contract: Initial 6 months We are looking for a senior, hands-on Network Engineer / Consultant to support the design and delivery of a Juniper-based campus network integrated with HPE Aruba ClearPass NAC across a UK and international estate. This is not a BAU support role. You'll be working alongside lead consultants to help get solutions designed, built, and delivered . The Role You will be involved in: Deploying and supporting Juniper enterprise/campus switching environments Working with campus fabric architectures (e.g. EVPN/VXLAN, spine-leaf, or similar) Integrating and delivering Aruba ClearPass NAC (802.1X, profiling, enforcement, RADIUS/TACACS) Contributing to HLD/LLD, design decisions, and implementation plans Supporting delivery across multi-site / international environments Troubleshooting complex network issues during rollout and migration phases Essential Experience Strong hands-on experience with Juniper networks (Junos, EX/QFX, campus/enterprise switching) Experience delivering NAC solutions , ideally Aruba ClearPass Solid understanding of 802.1X, RADIUS, device profiling, policy enforcement Experience working on design and build projects , not just operations Comfortable working autonomously and contributing at a senior technical level Desirable (Nice to Have) Experience with EVPN/VXLAN or fabric-based architectures Exposure to Juniper Mist-managed environments Experience in consulting or professional services environments Juniper (JNCIS/JNCIP) or Aruba certifications

Infrastructure Support Engineer - Cloud & VoIP 40,000 - 50,000 + car + on-call + bonus Home-based North East Region We're recruiting for an Infrastructure Support Engineer - Cloud & VoIP to support critical, always-on platforms within the care and assisted living sector. This is a home-based role combining remote and on-site infrastructure and application support across customer locations within your region. As an Infrastructure Support Engineer Cloud & VoIP, you'll work across a blend of cloud-hosted and on-premise environments, supporting highly available systems that operate 24/7 and play a vital role in emergency communications. This role includes participation in a 1-in-5 on-call rota, supporting business-critical platforms where reliability and uptime are essential. The Role As an Infrastructure Support Engineer (Cloud & VoIP), you will: Deploy, manage and support cloud-hosted and on-premise infrastructure platforms Support VoIP / SIP-based application environments used for emergency communications Migrate legacy on-premise platforms into cloud environments Provide remote and on-site technical support to diagnose and resolve incidents Maintain and upgrade Windows, Linux, network and application components Ensure infrastructure aligns with security, resilience and compliance standards Fully document systems, changes, incidents and resolutions Technical Skills & Experience We're looking for an Infrastructure Support Engineer (Cloud & VoIP) with a strong infrastructure background and exposure to VoIP or SIP technologies, including: 2+ years' experience in an IT Infrastructure Engineer, Infrastructure Support or Technical Support role Strong experience with Windows Server (Apply online only Experience supporting Linux environments (Debian desirable) Hands-on experience with VoIP / SIP technologies, such as SIP proxy servers, NAT, reverse proxy and platforms like 3CX, Freeswitch or STUN Good networking and security knowledge, including routers, firewalls, VPNs, VLANs and DMZs Experience with Microsoft SQL Server, SSMS and writing SQL queries Scripting or automation experience (PowerShell, Bash, Python or similar) Exposure to Microsoft Azure (IaaS, vNets, AD, HA, monitoring) is highly beneficial Strong troubleshooting, communication and documentation skills Certifications in Azure, Microsoft, Linux or Cisco are beneficial but not essential. Package & Benefits 40,000 - 50,000 base salary On-call rota (1 week in 5) Company car Bonus scheme 25 days holiday + bank holidays Laptop, mobile phone and comprehensive benefits package This is an excellent opportunity for an Infrastructure Support Engineer (Cloud & VoIP) looking to work on meaningful, high-availability systems with long-term stability and progression. Click apply now to be considered.

Fuel Injection Technician / Diesel Systems Engineer Location: Newcastle (Workshop-Based) Employment Type: Permanent Hours: 39 per week Salary: Competitive (DOE) + 25 days holiday + pension About the Role We're looking for an experienced Fuel Injection Technician / Diesel Systems Engineer to join our busy workshop in Newcastle. You'll carry out repair, service, and diagnostic work on fuel injection and related diesel systems, ensuring high standards of quality and safety at all times. This is a great opportunity for an engineer who enjoys precision work, problem-solving, and being part of a specialist team. Key Responsibilities Diagnose, repair and service fuel injection systems Work to technical documents, job instructions, and quality procedures Communicate with the Workshop Manager regarding workload and parts Complete job sheets and timesheets accurately and on time Maintain and calibrate tools and workshop equipment Carry out basic equipment maintenance and fault-finding Keep work areas safe, clean, and well-organised Follow all HSE and company Quality Management procedures Support the wider engineering team when required What We're Looking For Essential Strong knowledge of fuel injection systems and diesel equipment Understanding of Health & Safety procedures Desirable Previous workshop or service engineering experience Experience following quality processes or working to customer specs Personal Qualities Self-motivated and reliable Quality-focused with attention to detail Positive, energetic and results-driven Strong team player Flexible and willing to support wider workshop needs What's on Offer 25 days annual leave + statutory 3% contributory pension Stable, permanent role in a specialist workshop Supportive team environment with long-term development potential Apply Today If you have experience with fuel injection systems and want to join a skilled engineering team, we'd love to hear from you. Apply now or reach out for a confidential conversation. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.

HVAC Systems Engineer (Contract) Renewable Energy Sector Overview We are seeking an experienced HVAC Systems Engineer to join a long-term renewable energy project, working remotely with occasional site visits. The successful candidate will lead the definition, specification, and design of complete HVAC systems, providing the technical framework that underpins 3D modelling, fabrication, and installation. This role is ideal for an engineer with strong analytical capability and a proven background in defining robust, efficient HVAC solutions within complex industrial or renewable environments. Key Responsibilities Define and develop complete HVAC system architectures for renewable energy facilities. Produce system definitions, equipment specifications, and design calculations (airflow, heat load, pressure drop). Determine design criteria, component sizing, and control strategies to ensure compliance with performance and safety requirements. Generate technical documentation and design reports, feeding into the detailed design and 3D modelling teams. Support the integration of HVAC systems with mechanical, electrical, and process disciplines. Provide technical oversight during fabrication, installation, and commissioning, ensuring systems meet defined specifications. Ensure compliance with industry standards and project requirements (CIBSE, ASHRAE, BS EN). Liaise with suppliers and contractors on component selection, performance validation, and system compatibility. Required Experience Proven experience in HVAC systems engineering or building services design, ideally within industrial or renewable energy sectors. Strong capability in airflow and thermal analysis, system sizing, and specification development. Experience leading system-level design prior to 3D layout and detailed modelling. Knowledge and practical experience using Revit and ideally Cadmatic for coordination with design teams. Familiarity with design standards and energy efficiency regulations. Good understanding of 3D design outputs and how to guide teams using modelling tools. Qualifications Degree in Mechanical Engineering, Building Services, or a related discipline. Chartered or working toward CEng (CIBSE or IMechE) advantageous. Ability to travel occasionally for site surveys, design reviews, and commissionin (url removed)

Zenith Training is the fast-growing learning and development division of Zenith People. We work across various sectors, integrating strategic thinking with innovative training to help businesses deliver their strategy and future growth across the North East. As an Ofsted Rated Good provider and ISO 9001:2015 certified organisation, we re committed to maintaining the highest standards of quality and continuous improvement in everything we do. We re a growing business, and we re always looking to bring like-minded, talented individuals on board to support the achievement of our business objectives. So if you feel that we sound like the type of business you can see yourself working in and think that you have something to bring to our table, please get in touch we d love to hear from you! Zenith People are looking to recruit an experienced AI Trainer. This role is responsible for developing and delivering innovative AI training programmes, with a focus on embedding AI technologies like Microsoft 365 Copilot into organisational processes through structured skills bootcamp and apprenticeship delivery models. The Trainer will support digital transformation by upskilling individuals to become in-house digital enablers, combining technical expertise with change management, risk mitigation, ethical AI use, and prompt engineering skills. The role includes delivering a blend of face-to-face workshops and ongoing consultancy-style support aligned to apprenticeship standards. Role responsibilities and requirements: Design and deliver comprehensive AI training programmes, including high-level Microsoft 365 Copilot leadership workshops and wider AI integration pathways. Create and maintain high-quality training materials such as presentations, user guides, integration roadmaps, and case study-based labs. Lead interactive workshops and training sessions to educate learners on AI concepts, tools, and best practices. Support learners across an extended transformation journey, guiding them through real-world activities such as Copilot deployment, semantic indexing, data governance, and AI workflow automation. Coach staff in critical skills such as prompt engineering, AI risk mitigation, ethical considerations, and change leadership to ensure responsible, scalable adoption. Align learning delivery with organisational needs, helping teams to build AI adoption roadmaps, configure Microsoft 365 Copilot, and extend functionality using Power Platform and Azure AI. Monitor learner progress to ensure learning continues and learners achieve in a timely manner. Ensure systems and processes are followed and are in line with contractual deadlines. Deliver outcomes in line with current KPI s and business performance targets. Administrating and completing paperwork associated with programme delivery within required timescales. Promote and monitor equality and diversity in all aspects of the role and record issues that may arise. Hold a Level 3 teaching qualification or above or work towards achieving a L3 Teaching qualification. Have practical experience in AI, machine learning, or data science, including hands-on experience with AI tools, frameworks, and technologies. Be proficient in Microsoft Offices packages, including Word, Excel, and PowerPoint. Have strong organisation and administrative skills. Have excellent written and verbal communication skills. Experience of unsupervised working and using own initiative. Be able to show an understanding of different learning styles and how to differentiate through various teaching methods. Able to motivate self and learners. Able to plan and deliver imaginative and motivational sessions with a clear focus on the needs of the individual learner. A willingness to work flexible hours and locations as required. To consistently demonstrate desired the company behaviours and standards. Be flexible, committed & enthusiastic. Keeping workplace safe and tidy. Full, clean driving licence and use of a vehicle must be flexible with travel. (Business insurance is compulsory) To believe in and demonstrate the company values and team charter behaviours. Benefits of working with Zenith Enhanced Holiday Package Enjoy more time off to recharge. Great Working Environment Supportive, collaborative, and positive culture. Free Parking Convenient and cost-saving for all staff. Pension Salary Sacrifice Tax-efficient way to boost your retirement savings. Cycle to Work Scheme Promote health and sustainability. Extra Pension Contributions Additional employer contributions after probation. Hybrid Working 1 day per week working from home (after probation). Social Gatherings 4 events per year to connect and celebrate. Death in Service (DIS) 4x salary for peace of mind. Training & Development Continuous learning and career growth opportunities. Employee Assistance Program (EAP) Includes a wellbeing app for mental health support. Birthday Off Celebrate your special day with an extra day off

Job Title: Senior IT Technician Location: Gateshead Salary: c.£37,000 per annum, depending on experience Are you an experienced IT Technician looking for a new challenge? We re recruiting on behalf of an award-winning North East company for a Senior ICT Technician to join its team in this on-site role. This is a fantastic opportunity to take ownership of ICT operations and play a key role in delivering reliable and secure technology services across the organisation. About the Company This ambitious business is a market leading provider offering a team-focused, dynamic environment. The Role Senior IT Technician As a Senior ICT Technician, you will: Lead and provide advanced technical support across the business. Manage daily ICT operations, including hardware, software, and communications systems. Work with on-prem architectures and the Microsoft 365 Cloud. Take responsibility for operational services including backups, endpoint protection, and system health checks. Drive ICT projects and ensure compliance with information security standards. About You Strong technical skills, specifically Microsoft 365 environment. Knowledge should include SharePoint, End Point Protection, Cloud Applications, Mobile Device Management, Information Security Management and Networking Principles. Excellent problem-solving skills and a proactive approach. Great communication skills and a positive attitude. If you re a Senior IT Technician who thrives in a fast-paced environment and enjoys taking ownership of ICT services, we d love to hear from you. We re committed to promoting inclusive opportunities. If you re excited about this Senior IT Technician role but don t meet every single requirement, we still encourage you to apply your unique perspective could be exactly what they re looking for.

I am working with a consultancy feeding into the public sector who are looking for a Java software engineer with strong NodeJS to join a project. Immediate start Till 28/04/2026 Ideally Newcastle 2x a week (open to fully remote canddiates) All candidates must pass a BPSS check. Skillset: Java & NodeJS Spring MongoDB AWS Git

Senior Product Manager - Energy Newcastle (Hybrid Working) £80,000 £90,000 + benefits This is a senior seat at the table, not a backlog babysitting exercise. We re working with an established Energy sector leader in a sustained growth phase. Looking for a Senior Product Manager to own the space between commercial intent, delivery discipline, and technical execution You ll be the connective thread between senior stakeholders and an in-house engineering team, bringing structure, cadence, and clarity to how products are delivered. This role exists to remove friction, embed strong process, and ensure the right things get built well and repeatably. What you ll own: Acting as the primary senior liaison between business leaders and the engineering team Owning and evolving the product vision, roadmap, backlog, and delivery priorities Translating strategic objectives into clear, structured user stories, acceptance criteria, and Jira artefacts Defining and running delivery cadence sprint planning, backlog refinement, reviews, and governance Partnering with Engineering to manage dependencies, delivery risk, and change control Owning QA and release readiness processes, ensuring consistent production quality Ensuring products meet commercial objectives, energy-sector regulations, and internal standards Driving continuous improvement of product and delivery processes, tooling, and ways of working You ll be expected to challenge scope creep, enforce prioritisation, and introduce structure where delivery starts to drift. What we re looking for: Proven experience as a Senior Product Manager / Lead Product Manager Strong track record operating in process-driven, regulated environment Deep understanding of Agile delivery, governance, and delivery control Excellent experience working closely with software engineering team Commercially astute balancing value, risk, compliance, and speed Energy sector experience is a must (Anywhere on the Energy Supply chain) If you re ready to play a pivotal role in a scaling and high-performing organisation we d love to hear from you. Bright Purple is an equal opportunities employer: we are proud to work with clients who share our values of diversity and inclusion in our industry.

SAP IT Business Analyst 60,000 1 Year Fixed Term Newcastle upon Tyne Sellick Partnership are supporting our regular client with the recruitment of an IT Business Analyst with previous working experience of SAP and transformation projects. You will be a key member of the transformation team, with a focus on SAP and specifically migration to S/4 HANA. You will work with various technical and business stakeholders to ensure S/4 HANA solutions are embedded in the broader digital landscape. Key Responsibilities: Act as a SAP SME with a focus on S/4 HANA modules and associated processes. Support with migration activity from legacy SAP systems to S/4 HANA to include the gathering of requirements, data migration activities and process mapping to BPMN standards. Collaborate with the wider technical team such as integration specialists and architects to define and validate end-to-end processes. Support with the design and implementation of process automation, data migration and interfaces. What we are looking for: Good working experience as a Business Analyst within transformation projects with a strong focus on SAP, S/4 HANA desirable. Able to demonstrate experience supporting SAP integration and migration projects ideally within a complex fast moving environment. In depth knowledge of SAP best practices, modules and functionality. Analytical and problem-solving skills with good attention to detail. Highly skilled in process modelling including user scenarios as required. This is an excellent opportunity at a highly respected business to join a highly motivated and collaborative team with ongoing development and career opportunities. Please apply by Friday 23rd January to be considered. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

We are working on behalf of a fast-growing, well-established organisation within the Energy sector that supports businesses across the UK. Salary: Around £80-85K Depending on experience Relocation package available Due to continued investment in their internal and customer-facing platforms, they are now looking to appoint an experienced Senior Product Manager with a strong energy industry background. This is a senior, business-critical role, sitting between commercial stakeholders and an in-house development team, with responsibility for ensuring product delivery aligns with both business objectives and technical capability. The Role Reporting into senior leadership, the Senior Product Manager will take ownership of product delivery across a suite of platforms and systems, acting as the key interface between business users and developers. Key responsibilities include: Acting as the primary liaison between the business and in-house development team Owning and managing the product roadmap, backlog, and priorities Translating business requirements into clear user stories and Jira cards Coordinating sprint planning, backlog refinement, and delivery Overseeing QA processes, UAT, and release readiness Ensuring products align with commercial goals and energy sector requirements Driving continuous improvement across systems and processes The Ideal Candidate We are keen to speak with candidates who bring extensive Product Management experience combined with prior exposure to the energy industry. You will ideally have: Proven experience as a Product Manager or Senior Product Manager Previous experience within the energy sector (energy retail, supply, billing, metering, data, procurement, or wider supply chain) Strong commercial acumen and stakeholder management skills Hands-on experience using Jira, including card creation, backlog management, and QA workflows Experience working closely with in-house development teams A pragmatic, delivery-focused approach with excellent communication skills Why Apply? Join a growing organisation with a strong market presence Play a central role in shaping and delivering key technology platforms Work closely with senior stakeholders in a commercially driven environment Hybrid working and long-term progression opportunities This role would suit an experienced Product Manager looking to leverage their energy sector knowledge in a business where technology plays a central role in growth. For a confidential discussion or to apply, please get in touch. They are unfortunately unable to provide work permit sponsorship, and therefore, you must have full eligibility to work in the UK

We are currently seeking DevOps / Platform Engineers for our public sector client Location: Remote (UK-based) with occasional Newcastle visits (1-2 days every 2 months) Contract: 3-month rolling Rate: Up to 500/day inside IR35 We're looking for experienced DevOps / Platform Engineers to join a high-impact public sector project. You'll work on AWS-based platforms , driving infrastructure automation , CI/CD optimisation , and secure cloud engineering . Key Skills: Strong AWS expertise Infrastructure as Code (Terraform, Ansible) CI/CD pipelines Kubernetes for container orchestration Modern delivery practices & engineering best practice Public sector experience Apply now to help shape reliable, secure, and scalable platforms for critical services.

Job Title: Fire and Security Engineer Location: Newcastle, England Employment Type: Full-Time The Opportunity: Join a forward-thinking team as a Fire and Security Engineer, where you'll play a vital role in safeguarding commercial and residential properties across Newcastle. This dynamic role involves working hands-on with a wide range of systems, including fire alarms, CCTV, access control, and intruder alarms. If you're a proactive and skilled professional looking to advance your career in a supportive environment, this opportunity could be the perfect fit for you. Your Responsibilities: Install, program, and maintain cutting-edge fire and security systems, including fire alarms, CCTV, access control, and intruder alarms. Perform routine servicing, troubleshooting, and repairs to ensure optimal system performance. Respond to technical issues swiftly and efficiently, minimizing downtime for clients. Educate clients on system operation, ensuring they feel confident and secure. Consult with clients to assess their needs and recommend tailored solutions. Adhere to the latest industry standards, codes, and safety regulations during all installations and maintenance tasks. Maintain accurate service records, including detailed reports of work completed. Collaborate with a dedicated team to deliver exceptional service. Stay informed about emerging technologies and trends in the fire and security industry. What's on Offer: Salary: 35,000 - 40,000 per annum, based on experience. Benefits: 20 days of paid holiday plus bank holidays. Private healthcare coverage. Paid travel time. Company pension scheme. Excellent opportunities for career growth and development. Comprehensive training on systems you're not familiar with. Your Qualifications and Skills: Demonstrable experience in a similar role, with expertise in fire alarms, CCTV, access control, and intruder alarm systems. Solid understanding of fire and security hardware and software. Familiarity with a range of system brands and equipment. Skilled in installation, diagnostics, and system repair. Ability to interpret technical manuals and schematics. A keen eye for detail and strong problem-solving abilities. Excellent interpersonal and communication skills, with a customer-focused approach. A full UK driving licence. You Could Be Known As: Fire & Security Engineer, Fire Alarm Technician, Security Engineer, Intruder Alarm Engineer, Fire Alarm Service Engineer, Maintenance Electrician, or similar. INDAV

Electronic System Engineer Newcastle Upon Tyne, United Kingdom Salary: Competitive Jackson Hogg is delighted to be working with a leading diagnostics business which is scalng up it's engineering team due to new international investment. This is for a dynamic electronics engineer who can operate across hardware, firmware, and cross-functional design areas while working in a heavily regulated environment. That means, you ll be involved directly into the design cycle that takes their new technology from concept to the market. This is a permanent, full time on site role based in Newcastle. Electronic System Engineer Key Responsibilities Lead design cycles, updates, and enhancements across an electronics-heavy medical device. Documentation, traceability, and the technical file. Deliver design changes driven by new standards, global regulatory requirements, or product performance needs Work hands-on with hardware, firmware, mechanical, optical, and microfluidics specialists Support verification & validation from a design perspective. Interface with global partners, including China-based manufacturing groups. Contribute to next-generation platforms with increased throughput and advanced architecture. Electronic System Engineer Key Requirements Strong background in electronics engineering Experience in PCB design, PCB layout, embedded/firmware literacy Hands-on engineering mindset Experience in regulated or process-heavy industries (Medical devices, aerospace, automotive, nuclear, oil & gas) Exposure to ISO frameworks (ISO 13485 is a plus but not essential) Methodical, structured, documentation-first mindset Strong communicator and growth-oriented If you are interested in this role please get in touch with Eleni using the details below.

We are seeking a senior ServiceNow Implementation Specialist to support Phase 2 of a ServiceNow programme, with a strong focus on Now Assist / AI enablement across HR and ITSM. Phase 2 centres on activating Now Assist , demonstrating out-of-the-box functionality, and working closely with business stakeholders to implement practical AI use cases such as ticket deflection and automated responses . This role will act as a trusted advisor , providing recommendations and guiding delivery within a blended onshore/offshore model. Key Responsibilities Phase 2 - Now Assist & AI Enablement Lead Phase 2 activation and configuration of ServiceNow Now Assist. Demonstrate Now Assist capabilities to both technical and non-technical stakeholders. Showcase out-of-the-box ServiceNow and Now Assist functionality , particularly for HR use cases. Design and deliver initial AI use cases (e.g. responding to common queries, deflecting tickets before human intervention). Business & HR Engagement Work closely with business teams, especially HR , to define priority topics and queries. Support HR teams that are unfamiliar with ServiceNow's out-of-the-box capability. Translate business needs into effective Now Assist and ServiceNow solutions. Educate stakeholders on best practices and platform capabilities. ServiceNow Delivery & Leadership Provide hands-on implementation support across ServiceNow modules (HR, ITSM). Make experience-led recommendations on configuration and design. Act as a senior technical and functional authority during Phase 2 delivery. Mentor junior and offshore resources and support knowledge transfer. Delivery Model & Collaboration Work within a blended onshore/offshore delivery model . Relay requirements, designs, and priorities to offshore delivery teams. Ensure quality, consistency, and alignment across Phase 2 activities. Required Skills & Experience Essential Strong hands-on ServiceNow platform implementation experience. Proven experience enabling and working with ServiceNow Now Assist / AI . Experience delivering HR Service Delivery (HRSD / HRIT) solutions. Ability to demonstrate and explain out-of-the-box ServiceNow functionality . Experience working directly with business stakeholders. Strong communication, leadership, and advisory skills. Experience working with offshore delivery teams. Desirable Experience implementing Now Assist in Phase 2 or post-go-live programmes. Broader ServiceNow module exposure beyond HR and ITSM. Experience designing AI-driven self-service or ticket deflection solutions. Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.