Role: Senior Systems Developer (Python / PostgreSQL) Location: Bury St Edmunds (Hybrid) Salary: Up to 55k DOE A leading UK infrastructure and utilities organisation is looking to hire a Senior Systems Developer to join their growing technology team. This is a fantastic opportunity to play a key role in designing and delivering modern software solutions within a business focused on innovation, sustainability and long-term growth. In this role, you will be responsible for designing, developing and supporting full-stack applications, helping to enhance an established suite of internal systems and integrations. Working closely with product owners, stakeholders and cross-functional teams, you will ensure solutions are robust, scalable and aligned with business needs. You will contribute to software architecture, coding standards and development best practices, while also supporting release management, CI/CD pipelines and continuous improvement across the development lifecycle. As a senior member of the team, you will also help mentor colleagues and share technical knowledge to support wider team success. Key skills include: Strong Python development experience Solid knowledge of SQL / PostgreSQL Experience with JavaScript, HTML, CSS and modern front-end frameworks Familiarity with Git, CI/CD pipelines (Azure DevOps/Jenkins) Experience working in Agile delivery environments What's on offer: Competitive salary, strong pension, generous holiday allowance and hybrid working, alongside excellent career development opportunities. If you're interested please reach out to Fintan at TEC Partners.
07/03/2026
Full time
Role: Senior Systems Developer (Python / PostgreSQL) Location: Bury St Edmunds (Hybrid) Salary: Up to 55k DOE A leading UK infrastructure and utilities organisation is looking to hire a Senior Systems Developer to join their growing technology team. This is a fantastic opportunity to play a key role in designing and delivering modern software solutions within a business focused on innovation, sustainability and long-term growth. In this role, you will be responsible for designing, developing and supporting full-stack applications, helping to enhance an established suite of internal systems and integrations. Working closely with product owners, stakeholders and cross-functional teams, you will ensure solutions are robust, scalable and aligned with business needs. You will contribute to software architecture, coding standards and development best practices, while also supporting release management, CI/CD pipelines and continuous improvement across the development lifecycle. As a senior member of the team, you will also help mentor colleagues and share technical knowledge to support wider team success. Key skills include: Strong Python development experience Solid knowledge of SQL / PostgreSQL Experience with JavaScript, HTML, CSS and modern front-end frameworks Familiarity with Git, CI/CD pipelines (Azure DevOps/Jenkins) Experience working in Agile delivery environments What's on offer: Competitive salary, strong pension, generous holiday allowance and hybrid working, alongside excellent career development opportunities. If you're interested please reach out to Fintan at TEC Partners.
FINANCE BUSINESS ANALYST - Ipswich - hybrid (3 days per week in the office) A fantastic new opportunity for a business analyst with a strong background in finance - specifically MS Dynamics 365 - you will responsible for the gathering, eliciting, analysing, documenting and managing requirements for projects - you will bridge the gap between the business environment of stakeholders and the functional and business requirements and processes. You will be responsible for producing, scoping, process mapping and integration functional and technical specification documents. Experience of D365 F&O or other finance modules is highly desirable. Skills and Experience: Excellent communication, stakeholder management, facilitation, presentation and documentation skills. Building relationships with stakeholders to understand, define and document requirements. Maintenance of documentation and records, prepare and present material to stakeholders of a high quality. Supporting all business activities within the end-to-end project delivery such as workshops, UAT and training Knowledge of and demonstrated experience in requirement gathering processes and methodologies, including the project lifecycle and software development process, are essential. Relevant professional qualifications, such as BCS Business Analysis Certifications are desirable. Experience as a Business Analyst in a business environment with finance IT projects. MS D365 Project expertise Knowledge of and demonstrated experience in requirement gathering processes and methodologies, including the project lifecycle. Strong technical aptitude and computer proficiency, including MS Office Suite. Demonstrable strong written, presentation, communication and negotiation skills and can articulate complex solutions. Confident with the ability to facilitate groups and give presentations. An ability to work well with internal and external clients. BPMN experience highly desirable Please apply with CV.
06/03/2026
Full time
FINANCE BUSINESS ANALYST - Ipswich - hybrid (3 days per week in the office) A fantastic new opportunity for a business analyst with a strong background in finance - specifically MS Dynamics 365 - you will responsible for the gathering, eliciting, analysing, documenting and managing requirements for projects - you will bridge the gap between the business environment of stakeholders and the functional and business requirements and processes. You will be responsible for producing, scoping, process mapping and integration functional and technical specification documents. Experience of D365 F&O or other finance modules is highly desirable. Skills and Experience: Excellent communication, stakeholder management, facilitation, presentation and documentation skills. Building relationships with stakeholders to understand, define and document requirements. Maintenance of documentation and records, prepare and present material to stakeholders of a high quality. Supporting all business activities within the end-to-end project delivery such as workshops, UAT and training Knowledge of and demonstrated experience in requirement gathering processes and methodologies, including the project lifecycle and software development process, are essential. Relevant professional qualifications, such as BCS Business Analysis Certifications are desirable. Experience as a Business Analyst in a business environment with finance IT projects. MS D365 Project expertise Knowledge of and demonstrated experience in requirement gathering processes and methodologies, including the project lifecycle. Strong technical aptitude and computer proficiency, including MS Office Suite. Demonstrable strong written, presentation, communication and negotiation skills and can articulate complex solutions. Confident with the ability to facilitate groups and give presentations. An ability to work well with internal and external clients. BPMN experience highly desirable Please apply with CV.
Pure Resourcing Solutions Limited
Ipswich, Suffolk
A well-established UK-based organisation is seeking a Salesforce Business Process Manager to take ownership of Salesforce process optimisation and adoption across the business. This is a full-time, permanent role based in Ipswich. The role will focus on improving how Salesforce is used across the organisation, particularly across opportunities, leads, and forecasting. Working closely with sales, operational teams, and IT, you will lead the design and improvement of Salesforce-driven business processes, ensuring the platform is used effectively and consistently across the business. Working alongside an existing Salesforce Product Owner responsible for configuration and technical delivery, this role will focus on process leadership, stakeholder engagement, and maximising the value of Salesforce. You will take ownership of how Salesforce supports the business operationally, driving best practice usage and motivating teams to fully adopt the platform. Key areas of responsibility: Taking ownership of Salesforce business processes across the organisation Analysing, mapping, and improving workflows across opportunities, leads, and forecasting Driving best practice use of Salesforce to improve efficiency, visibility, and data quality Working with business stakeholders to increase Salesforce adoption across teams Collaborating with the Salesforce Product Owner responsible for configuration and platform delivery Supporting optimisation initiatives, process redesign, and potential system integrations Building strong relationships with internal teams and international stakeholders Supporting change management and continuous improvement initiatives Background and Experience: You will likely have experience operating in roles such as: Salesforce Business Analyst CRM Business Analyst Business Process Manager Salesforce Functional Lead Business Systems Analyst In addition, you will bring: Proven experience working with Salesforce to analyse and improve business processes Experience mapping and redesigning end-to-end workflows within CRM platforms Strong stakeholder engagement across sales, operational, and leadership teams Familiarity with process improvement methodologies such as Lean or similar frameworks Experience identifying inefficiencies and implementing practical process improvements Understanding of how Salesforce integrates with wider business systems The role will involve occasional international travel to collaborate with group stakeholders, typically a small number of visits each year. Apply Now!
05/03/2026
Full time
A well-established UK-based organisation is seeking a Salesforce Business Process Manager to take ownership of Salesforce process optimisation and adoption across the business. This is a full-time, permanent role based in Ipswich. The role will focus on improving how Salesforce is used across the organisation, particularly across opportunities, leads, and forecasting. Working closely with sales, operational teams, and IT, you will lead the design and improvement of Salesforce-driven business processes, ensuring the platform is used effectively and consistently across the business. Working alongside an existing Salesforce Product Owner responsible for configuration and technical delivery, this role will focus on process leadership, stakeholder engagement, and maximising the value of Salesforce. You will take ownership of how Salesforce supports the business operationally, driving best practice usage and motivating teams to fully adopt the platform. Key areas of responsibility: Taking ownership of Salesforce business processes across the organisation Analysing, mapping, and improving workflows across opportunities, leads, and forecasting Driving best practice use of Salesforce to improve efficiency, visibility, and data quality Working with business stakeholders to increase Salesforce adoption across teams Collaborating with the Salesforce Product Owner responsible for configuration and platform delivery Supporting optimisation initiatives, process redesign, and potential system integrations Building strong relationships with internal teams and international stakeholders Supporting change management and continuous improvement initiatives Background and Experience: You will likely have experience operating in roles such as: Salesforce Business Analyst CRM Business Analyst Business Process Manager Salesforce Functional Lead Business Systems Analyst In addition, you will bring: Proven experience working with Salesforce to analyse and improve business processes Experience mapping and redesigning end-to-end workflows within CRM platforms Strong stakeholder engagement across sales, operational, and leadership teams Familiarity with process improvement methodologies such as Lean or similar frameworks Experience identifying inefficiencies and implementing practical process improvements Understanding of how Salesforce integrates with wider business systems The role will involve occasional international travel to collaborate with group stakeholders, typically a small number of visits each year. Apply Now!
Job Title: Senior Solution Architect Location: Ipswich Years of Experience: 15+ Years Job Summary: We are seeking a highly skilled and experienced Senior Solution Architect to join our dynamic team in Ipswich. The ideal candidate will possess extensive knowledge and expertise in Application Architecture, with a proven track record of designing and implementing robust application solutions. This role requires a strategic thinker who can align technology with business goals and drive innovation within the organization. Responsibilities: Lead the design and architecture of complex application systems, ensuring scalability, performance, and security. Collaborate with cross functional teams to gather requirements and translate them into technical specifications. Develop and maintain architectural standards, guidelines, and best practices for application development. Evaluate and recommend new technologies and tools to enhance application performance and efficiency. Conduct architectural reviews and provide guidance to development teams throughout the software development lifecycle. Mentor and train junior architects and developers, fostering a culture of continuous learning and improvement. Engage with stakeholders to ensure alignment of application architecture with business objectives. Stay current with industry trends and emerging technologies to drive innovation within the organization. Mandatory Skills: Strong expertise in Application Architecture, including design patterns, frameworks, and methodologies. Proficient in cloud technologies and services (e.g., AWS, Azure, Google Cloud). Experience with microservices architecture and API design. Solid understanding of software development lifecycle (SDLC) and agile methodologies. Excellent problem solving skills and the ability to think critically under pressure. Strong communication and interpersonal skills, with the ability to collaborate effectively with technical and non technical stakeholders. Preferred Skills: Experience with DevOps practices and tools. Knowledge of data architecture and database design. Familiarity with enterprise architecture frameworks (e.g., TOGAF, Zachman). Experience in leading architectural initiatives and driving change within an organization. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field; Master's degree preferred. 15+ years of experience in software development and application architecture. Proven experience in leading architectural design and implementation for large scale applications. Relevant certifications in architecture or cloud technologies are a plus.
05/03/2026
Full time
Job Title: Senior Solution Architect Location: Ipswich Years of Experience: 15+ Years Job Summary: We are seeking a highly skilled and experienced Senior Solution Architect to join our dynamic team in Ipswich. The ideal candidate will possess extensive knowledge and expertise in Application Architecture, with a proven track record of designing and implementing robust application solutions. This role requires a strategic thinker who can align technology with business goals and drive innovation within the organization. Responsibilities: Lead the design and architecture of complex application systems, ensuring scalability, performance, and security. Collaborate with cross functional teams to gather requirements and translate them into technical specifications. Develop and maintain architectural standards, guidelines, and best practices for application development. Evaluate and recommend new technologies and tools to enhance application performance and efficiency. Conduct architectural reviews and provide guidance to development teams throughout the software development lifecycle. Mentor and train junior architects and developers, fostering a culture of continuous learning and improvement. Engage with stakeholders to ensure alignment of application architecture with business objectives. Stay current with industry trends and emerging technologies to drive innovation within the organization. Mandatory Skills: Strong expertise in Application Architecture, including design patterns, frameworks, and methodologies. Proficient in cloud technologies and services (e.g., AWS, Azure, Google Cloud). Experience with microservices architecture and API design. Solid understanding of software development lifecycle (SDLC) and agile methodologies. Excellent problem solving skills and the ability to think critically under pressure. Strong communication and interpersonal skills, with the ability to collaborate effectively with technical and non technical stakeholders. Preferred Skills: Experience with DevOps practices and tools. Knowledge of data architecture and database design. Familiarity with enterprise architecture frameworks (e.g., TOGAF, Zachman). Experience in leading architectural initiatives and driving change within an organization. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field; Master's degree preferred. 15+ years of experience in software development and application architecture. Proven experience in leading architectural design and implementation for large scale applications. Relevant certifications in architecture or cloud technologies are a plus.
UK Power Networks (Operations) Ltd
Ipswich, Suffolk
Senior Solution Architect (Operational Technology) - Ipswich Shape the Future of Operational Technology in the Energy Sector Are you an experienced architect ready to make a meaningful impact? UK Power Networks is seeking a Senior Solution Architect (Operational Technology) to join our Strategy Regulation and Support Services directorate in Ipswich. This is a permanent opportunity offering a competitive salary of up to 95,000 (dependent on skills, qualifications and experience), a 7.5% bonus, and a blended working arrangement (after probation). At UK Power Networks, you'll be at the heart of our OT transformation, driving business modernisation, operational excellence, and customer satisfaction. Oversee the evaluation and enhancement of our Advanced Distribution Management System (ADMS), lead architectural innovation, and champion AI-enabled dispatch and fault prediction. You'll shape platform lifecycle management, set technical standards, and ensure best practices are embedded across the organisation, collaborating with a multi-disciplinary team of architects, developers, and business leaders. Enjoy 25 days annual leave (plus bank holidays), reservist leave, generous pension contributions, tenancy and travel loans, tax-efficient benefits (Cycle to Work, Green Car Leasing, Tech Scheme), occupational health support, retail discounts, gym membership, and an employee assistance programme. You'll influence 20M in solutions and projects and play a key role in delivering secure, sustainable electricity as UKPN transitions to a low-carbon future. If you have a Bachelor's degree (or equivalent experience), deep expertise in operational technology, ADMS, system integration, cyber-security, API protocols, and a track record of large-scale transformation projects in complex IT environments, we want to hear from you. Experience in the utilities or electricity distribution sector is advantageous. Apply by 19/03/2026 to join a team that values vision, collaboration, and innovation. Help us lead the UK as a top Distribution Network Operator! For more information and to view the full job description please click apply! If you have any queries in connection to this vacancy or your application, please contact us at quoting the vacancy reference number and a member of the team will get in touch with you as soon as possible.
05/03/2026
Full time
Senior Solution Architect (Operational Technology) - Ipswich Shape the Future of Operational Technology in the Energy Sector Are you an experienced architect ready to make a meaningful impact? UK Power Networks is seeking a Senior Solution Architect (Operational Technology) to join our Strategy Regulation and Support Services directorate in Ipswich. This is a permanent opportunity offering a competitive salary of up to 95,000 (dependent on skills, qualifications and experience), a 7.5% bonus, and a blended working arrangement (after probation). At UK Power Networks, you'll be at the heart of our OT transformation, driving business modernisation, operational excellence, and customer satisfaction. Oversee the evaluation and enhancement of our Advanced Distribution Management System (ADMS), lead architectural innovation, and champion AI-enabled dispatch and fault prediction. You'll shape platform lifecycle management, set technical standards, and ensure best practices are embedded across the organisation, collaborating with a multi-disciplinary team of architects, developers, and business leaders. Enjoy 25 days annual leave (plus bank holidays), reservist leave, generous pension contributions, tenancy and travel loans, tax-efficient benefits (Cycle to Work, Green Car Leasing, Tech Scheme), occupational health support, retail discounts, gym membership, and an employee assistance programme. You'll influence 20M in solutions and projects and play a key role in delivering secure, sustainable electricity as UKPN transitions to a low-carbon future. If you have a Bachelor's degree (or equivalent experience), deep expertise in operational technology, ADMS, system integration, cyber-security, API protocols, and a track record of large-scale transformation projects in complex IT environments, we want to hear from you. Experience in the utilities or electricity distribution sector is advantageous. Apply by 19/03/2026 to join a team that values vision, collaboration, and innovation. Help us lead the UK as a top Distribution Network Operator! For more information and to view the full job description please click apply! If you have any queries in connection to this vacancy or your application, please contact us at quoting the vacancy reference number and a member of the team will get in touch with you as soon as possible.
Sales Applications Engineer Location: Bury St Edmunds (with travel involved) Salary: Competitive Type: Full-time, Permanent A well-established engineering manufacturer is seeking a Sales Applications Engineer to provide technical support, quotations, and order management for a global customer base. The role supports engine safety and industrial protection products used across sectors including oil & gas, power generation, marine, and general industry. The Role Primarily office-based in Bury St Edmunds, this position acts as a key technical contact for customers, supporting product selection, preparing quotations, and managing order entry. Following training, the role includes occasional UK travel to customer sites to provide installation support and product training. Key Responsibilities Provide technical product selection and applications support Prepare quotations and process sales orders Act as a strong cross-functional advocate for customer requirements Support installation guidance and customer training on-site when required Collaborate with internal teams to ensure on-time delivery and issue resolution Negotiate pricing in line with margin and growth targets Maintain strong product and technical knowledge Identify opportunities to grow and develop the customer base Requirements Technical mindset with strong analytical skills Experience in quoting, applications engineering, customer account management, or technical sales Excellent communication and customer service skills Proficient in Microsoft Office (Excel, Word, PowerPoint) Ability to calculate margins, percentages, and pricing structures Degree in Engineering or technical discipline preferred (HNC/HND or equivalent experience considered) Proactive, self-motivated, and able to work collaboratively What s on Offer Competitive salary Onsite role in Bury St Edmunds with occasional travel Opportunity to work with globally recognised industrial safety products Technical, customer-facing position with development potential Supportive and growth-focused engineering environment
05/03/2026
Full time
Sales Applications Engineer Location: Bury St Edmunds (with travel involved) Salary: Competitive Type: Full-time, Permanent A well-established engineering manufacturer is seeking a Sales Applications Engineer to provide technical support, quotations, and order management for a global customer base. The role supports engine safety and industrial protection products used across sectors including oil & gas, power generation, marine, and general industry. The Role Primarily office-based in Bury St Edmunds, this position acts as a key technical contact for customers, supporting product selection, preparing quotations, and managing order entry. Following training, the role includes occasional UK travel to customer sites to provide installation support and product training. Key Responsibilities Provide technical product selection and applications support Prepare quotations and process sales orders Act as a strong cross-functional advocate for customer requirements Support installation guidance and customer training on-site when required Collaborate with internal teams to ensure on-time delivery and issue resolution Negotiate pricing in line with margin and growth targets Maintain strong product and technical knowledge Identify opportunities to grow and develop the customer base Requirements Technical mindset with strong analytical skills Experience in quoting, applications engineering, customer account management, or technical sales Excellent communication and customer service skills Proficient in Microsoft Office (Excel, Word, PowerPoint) Ability to calculate margins, percentages, and pricing structures Degree in Engineering or technical discipline preferred (HNC/HND or equivalent experience considered) Proactive, self-motivated, and able to work collaboratively What s on Offer Competitive salary Onsite role in Bury St Edmunds with occasional travel Opportunity to work with globally recognised industrial safety products Technical, customer-facing position with development potential Supportive and growth-focused engineering environment
About Scrumconnect Consulting: Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. With a strong commitment to user-centred design and agile delivery, and more to deliver innovative digital services that matter. Role Description As a Lead Software Engineer, you will provide technical leadership across the development and enhancement of the digital services. You will design and oversee secure, scalable application architectures within Google Cloud Platform, ensuring alignment with GDS standards and public sector governance. You will lead development across Python-based services, APIs and web applications, ensuring integration with data platforms and Pega systems. You will champion secure coding practices, CI/CD automation and reusable design patterns, while mentoring engineers and supporting structured knowledge transfer Preferred tech stack Python including Django or Flask, Google Cloud Platform services, API development and integration including Apigee, PostgreSQL, GitHub and CI/CD pipelines, Terraform, JavaScript and modern web frameworks Responsibilities Lead the design and development of scalable, secure cloud-native applications Define coding standards and enforce secure software development life cycle practices Oversee API design and integration across distributed services Collaborate with architects and DevOps teams to ensure resilient deployments Embed automated testing and CI/CD pipelines into development workflows Provide technical assurance within governance and design review forums Mentor engineers and deliver structured capability development initiatives. Diversity & Inclusion At Scrumconnect Consulting, we believe that diversity drives innovation. We are committed to creating an inclusive environment where every individual is respected, valued, and supported. We welcome applications from candidates of all backgrounds and experiences, and we actively encourage applications from women, people with disabilities, under-represented communities, and those seeking flexible working arrangements.
04/03/2026
Full time
About Scrumconnect Consulting: Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. With a strong commitment to user-centred design and agile delivery, and more to deliver innovative digital services that matter. Role Description As a Lead Software Engineer, you will provide technical leadership across the development and enhancement of the digital services. You will design and oversee secure, scalable application architectures within Google Cloud Platform, ensuring alignment with GDS standards and public sector governance. You will lead development across Python-based services, APIs and web applications, ensuring integration with data platforms and Pega systems. You will champion secure coding practices, CI/CD automation and reusable design patterns, while mentoring engineers and supporting structured knowledge transfer Preferred tech stack Python including Django or Flask, Google Cloud Platform services, API development and integration including Apigee, PostgreSQL, GitHub and CI/CD pipelines, Terraform, JavaScript and modern web frameworks Responsibilities Lead the design and development of scalable, secure cloud-native applications Define coding standards and enforce secure software development life cycle practices Oversee API design and integration across distributed services Collaborate with architects and DevOps teams to ensure resilient deployments Embed automated testing and CI/CD pipelines into development workflows Provide technical assurance within governance and design review forums Mentor engineers and deliver structured capability development initiatives. Diversity & Inclusion At Scrumconnect Consulting, we believe that diversity drives innovation. We are committed to creating an inclusive environment where every individual is respected, valued, and supported. We welcome applications from candidates of all backgrounds and experiences, and we actively encourage applications from women, people with disabilities, under-represented communities, and those seeking flexible working arrangements.
A growing business based in Ipswich is seeking an experienced Finance / NetSuite Specialist to play a key role in the early-stage implementation of NetSuite . This is a hands-on, commercially focused contract role suited to a qualified accountant who understands ERP implementations and can confidently challenge external implementation partners to ensure the right solutions are delivered. The Opportunity The business is modernising its finance function, moving from a largely offline/manual system to a fully integrated NetSuite ERP environment. You will work closely with the Finance Director, who remains heavily involved in day-to-day operations and needs a trusted specialist to take ownership of the ERP workstream. Billing and revenue processes are currently complex and require streamlining - making revenue recognition experience particularly valuable. Key Responsibilities Act as the internal NetSuite subject matter expert during early-stage implementation Challenge and guide external implementation partners on system configuration and bolt-ons Review and redesign billing use cases to simplify and streamline processes Advise on revenue recognition best practice and system alignment Support the transition from offline/manual processes to a modern ERP environment Work closely with the FD to reduce operational load and drive project momentum Ensure finance requirements are correctly translated into system design About You Qualified Accountant (ACA / ACCA / CIMA or equivalent) Strong experience implementing or optimising NetSuite ERP Deep understanding of ERP bolt-ons and finance integrations Solid background in revenue recognition Comfortable operating in fast-paced, evolving environments Confident stakeholder manager able to push back constructively Hands-on and delivery-focused Contract Details Day Rate: £450-£600 (dependent on experience) Duration: 12 months Start: Immediate Location: Hybrid working, Ipswich Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
04/03/2026
Seasonal
A growing business based in Ipswich is seeking an experienced Finance / NetSuite Specialist to play a key role in the early-stage implementation of NetSuite . This is a hands-on, commercially focused contract role suited to a qualified accountant who understands ERP implementations and can confidently challenge external implementation partners to ensure the right solutions are delivered. The Opportunity The business is modernising its finance function, moving from a largely offline/manual system to a fully integrated NetSuite ERP environment. You will work closely with the Finance Director, who remains heavily involved in day-to-day operations and needs a trusted specialist to take ownership of the ERP workstream. Billing and revenue processes are currently complex and require streamlining - making revenue recognition experience particularly valuable. Key Responsibilities Act as the internal NetSuite subject matter expert during early-stage implementation Challenge and guide external implementation partners on system configuration and bolt-ons Review and redesign billing use cases to simplify and streamline processes Advise on revenue recognition best practice and system alignment Support the transition from offline/manual processes to a modern ERP environment Work closely with the FD to reduce operational load and drive project momentum Ensure finance requirements are correctly translated into system design About You Qualified Accountant (ACA / ACCA / CIMA or equivalent) Strong experience implementing or optimising NetSuite ERP Deep understanding of ERP bolt-ons and finance integrations Solid background in revenue recognition Comfortable operating in fast-paced, evolving environments Confident stakeholder manager able to push back constructively Hands-on and delivery-focused Contract Details Day Rate: £450-£600 (dependent on experience) Duration: 12 months Start: Immediate Location: Hybrid working, Ipswich Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences. Real time data processing and gRPC microservices (Typelevel stack). Take end-to-end ownership of services, from development to production operations Optimising the performance of the application in the cloud environments Creating/improving automated pipelines that support our Continuous Delivery process Build, scale and maintain large scale cloud-based services Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals. Refining the team processes to continuously integrate and working towards a continuously deliverable application. Championing best practices to develop clean, resilient code that performs at serious scale. Coaching and providing feedback to fellow developers. What you'll bring Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python). Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before. Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support. Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations. Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP). Ability to collaborate effectively across teams and communicate technical concepts clearly. A problem-solving mindset and eagerness to learn new technologies and approaches. Ability to challenge technical choices, architecture, tools and processes Team overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
03/03/2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences. Real time data processing and gRPC microservices (Typelevel stack). Take end-to-end ownership of services, from development to production operations Optimising the performance of the application in the cloud environments Creating/improving automated pipelines that support our Continuous Delivery process Build, scale and maintain large scale cloud-based services Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals. Refining the team processes to continuously integrate and working towards a continuously deliverable application. Championing best practices to develop clean, resilient code that performs at serious scale. Coaching and providing feedback to fellow developers. What you'll bring Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python). Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before. Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support. Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations. Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP). Ability to collaborate effectively across teams and communicate technical concepts clearly. A problem-solving mindset and eagerness to learn new technologies and approaches. Ability to challenge technical choices, architecture, tools and processes Team overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences. Real time data processing and gRPC microservices (Typelevel stack). Take end-to-end ownership of services, from development to production operations Optimising the performance of the application in the cloud environments Creating/improving automated pipelines that support our Continuous Delivery process Build, scale and maintain large scale cloud-based services Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals. Refining the team processes to continuously integrate and working towards a continuously deliverable application. Championing best practices to develop clean, resilient code that performs at serious scale. Coaching and providing feedback to fellow developers. What you'll bring Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python). Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before. Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support. Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations. Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP). Ability to collaborate effectively across teams and communicate technical concepts clearly. A problem-solving mindset and eagerness to learn new technologies and approaches. Ability to challenge technical choices, architecture, tools and processes Team overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
03/03/2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences. Real time data processing and gRPC microservices (Typelevel stack). Take end-to-end ownership of services, from development to production operations Optimising the performance of the application in the cloud environments Creating/improving automated pipelines that support our Continuous Delivery process Build, scale and maintain large scale cloud-based services Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals. Refining the team processes to continuously integrate and working towards a continuously deliverable application. Championing best practices to develop clean, resilient code that performs at serious scale. Coaching and providing feedback to fellow developers. What you'll bring Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python). Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before. Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support. Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations. Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP). Ability to collaborate effectively across teams and communicate technical concepts clearly. A problem-solving mindset and eagerness to learn new technologies and approaches. Ability to challenge technical choices, architecture, tools and processes Team overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences. Real time data processing and gRPC microservices (Typelevel stack). Take end-to-end ownership of services, from development to production operations Optimising the performance of the application in the cloud environments Creating/improving automated pipelines that support our Continuous Delivery process Build, scale and maintain large scale cloud-based services Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals. Refining the team processes to continuously integrate and working towards a continuously deliverable application. Championing best practices to develop clean, resilient code that performs at serious scale. Coaching and providing feedback to fellow developers. What you'll bring Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python). Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before. Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support. Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations. Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP). Ability to collaborate effectively across teams and communicate technical concepts clearly. A problem-solving mindset and eagerness to learn new technologies and approaches. Ability to challenge technical choices, architecture, tools and processes Team overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
03/03/2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences. Real time data processing and gRPC microservices (Typelevel stack). Take end-to-end ownership of services, from development to production operations Optimising the performance of the application in the cloud environments Creating/improving automated pipelines that support our Continuous Delivery process Build, scale and maintain large scale cloud-based services Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals. Refining the team processes to continuously integrate and working towards a continuously deliverable application. Championing best practices to develop clean, resilient code that performs at serious scale. Coaching and providing feedback to fellow developers. What you'll bring Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python). Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before. Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support. Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations. Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP). Ability to collaborate effectively across teams and communicate technical concepts clearly. A problem-solving mindset and eagerness to learn new technologies and approaches. Ability to challenge technical choices, architecture, tools and processes Team overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences. Real time data processing and gRPC microservices (Typelevel stack). Take end-to-end ownership of services, from development to production operations Optimising the performance of the application in the cloud environments Creating/improving automated pipelines that support our Continuous Delivery process Build, scale and maintain large scale cloud-based services Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals. Refining the team processes to continuously integrate and working towards a continuously deliverable application. Championing best practices to develop clean, resilient code that performs at serious scale. Coaching and providing feedback to fellow developers. What you'll bring Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python). Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before. Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support. Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations. Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP). Ability to collaborate effectively across teams and communicate technical concepts clearly. A problem-solving mindset and eagerness to learn new technologies and approaches. Ability to challenge technical choices, architecture, tools and processes Team overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
03/03/2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences. Real time data processing and gRPC microservices (Typelevel stack). Take end-to-end ownership of services, from development to production operations Optimising the performance of the application in the cloud environments Creating/improving automated pipelines that support our Continuous Delivery process Build, scale and maintain large scale cloud-based services Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals. Refining the team processes to continuously integrate and working towards a continuously deliverable application. Championing best practices to develop clean, resilient code that performs at serious scale. Coaching and providing feedback to fellow developers. What you'll bring Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python). Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before. Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support. Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations. Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP). Ability to collaborate effectively across teams and communicate technical concepts clearly. A problem-solving mindset and eagerness to learn new technologies and approaches. Ability to challenge technical choices, architecture, tools and processes Team overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences. Real time data processing and gRPC microservices (Typelevel stack). Take end-to-end ownership of services, from development to production operations Optimising the performance of the application in the cloud environments Creating/improving automated pipelines that support our Continuous Delivery process Build, scale and maintain large scale cloud-based services Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals. Refining the team processes to continuously integrate and working towards a continuously deliverable application. Championing best practices to develop clean, resilient code that performs at serious scale. Coaching and providing feedback to fellow developers. What you'll bring Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python). Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before. Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support. Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations. Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP). Ability to collaborate effectively across teams and communicate technical concepts clearly. A problem-solving mindset and eagerness to learn new technologies and approaches. Ability to challenge technical choices, architecture, tools and processes Team overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
03/03/2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences. Real time data processing and gRPC microservices (Typelevel stack). Take end-to-end ownership of services, from development to production operations Optimising the performance of the application in the cloud environments Creating/improving automated pipelines that support our Continuous Delivery process Build, scale and maintain large scale cloud-based services Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals. Refining the team processes to continuously integrate and working towards a continuously deliverable application. Championing best practices to develop clean, resilient code that performs at serious scale. Coaching and providing feedback to fellow developers. What you'll bring Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python). Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before. Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support. Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations. Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP). Ability to collaborate effectively across teams and communicate technical concepts clearly. A problem-solving mindset and eagerness to learn new technologies and approaches. Ability to challenge technical choices, architecture, tools and processes Team overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences. Real time data processing and gRPC microservices (Typelevel stack). Take end-to-end ownership of services, from development to production operations Optimising the performance of the application in the cloud environments Creating/improving automated pipelines that support our Continuous Delivery process Build, scale and maintain large scale cloud-based services Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals. Refining the team processes to continuously integrate and working towards a continuously deliverable application. Championing best practices to develop clean, resilient code that performs at serious scale. Coaching and providing feedback to fellow developers. What you'll bring Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python). Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before. Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support. Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations. Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP). Ability to collaborate effectively across teams and communicate technical concepts clearly. A problem-solving mindset and eagerness to learn new technologies and approaches. Ability to challenge technical choices, architecture, tools and processes Team overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
03/03/2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences. Real time data processing and gRPC microservices (Typelevel stack). Take end-to-end ownership of services, from development to production operations Optimising the performance of the application in the cloud environments Creating/improving automated pipelines that support our Continuous Delivery process Build, scale and maintain large scale cloud-based services Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals. Refining the team processes to continuously integrate and working towards a continuously deliverable application. Championing best practices to develop clean, resilient code that performs at serious scale. Coaching and providing feedback to fellow developers. What you'll bring Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python). Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before. Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support. Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations. Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP). Ability to collaborate effectively across teams and communicate technical concepts clearly. A problem-solving mindset and eagerness to learn new technologies and approaches. Ability to challenge technical choices, architecture, tools and processes Team overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences. Real time data processing and gRPC microservices (Typelevel stack). Take end-to-end ownership of services, from development to production operations Optimising the performance of the application in the cloud environments Creating/improving automated pipelines that support our Continuous Delivery process Build, scale and maintain large scale cloud-based services Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals. Refining the team processes to continuously integrate and working towards a continuously deliverable application. Championing best practices to develop clean, resilient code that performs at serious scale. Coaching and providing feedback to fellow developers. What you'll bring Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python). Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before. Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support. Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations. Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP). Ability to collaborate effectively across teams and communicate technical concepts clearly. A problem-solving mindset and eagerness to learn new technologies and approaches. Ability to challenge technical choices, architecture, tools and processes Team overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
03/03/2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences. Real time data processing and gRPC microservices (Typelevel stack). Take end-to-end ownership of services, from development to production operations Optimising the performance of the application in the cloud environments Creating/improving automated pipelines that support our Continuous Delivery process Build, scale and maintain large scale cloud-based services Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals. Refining the team processes to continuously integrate and working towards a continuously deliverable application. Championing best practices to develop clean, resilient code that performs at serious scale. Coaching and providing feedback to fellow developers. What you'll bring Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python). Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before. Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support. Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations. Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP). Ability to collaborate effectively across teams and communicate technical concepts clearly. A problem-solving mindset and eagerness to learn new technologies and approaches. Ability to challenge technical choices, architecture, tools and processes Team overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences. Real time data processing and gRPC microservices (Typelevel stack). Take end-to-end ownership of services, from development to production operations Optimising the performance of the application in the cloud environments Creating/improving automated pipelines that support our Continuous Delivery process Build, scale and maintain large scale cloud-based services Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals. Refining the team processes to continuously integrate and working towards a continuously deliverable application. Championing best practices to develop clean, resilient code that performs at serious scale. Coaching and providing feedback to fellow developers. What you'll bring Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python). Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before. Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support. Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations. Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP). Ability to collaborate effectively across teams and communicate technical concepts clearly. A problem-solving mindset and eagerness to learn new technologies and approaches. Ability to challenge technical choices, architecture, tools and processes Team overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
03/03/2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences. Real time data processing and gRPC microservices (Typelevel stack). Take end-to-end ownership of services, from development to production operations Optimising the performance of the application in the cloud environments Creating/improving automated pipelines that support our Continuous Delivery process Build, scale and maintain large scale cloud-based services Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals. Refining the team processes to continuously integrate and working towards a continuously deliverable application. Championing best practices to develop clean, resilient code that performs at serious scale. Coaching and providing feedback to fellow developers. What you'll bring Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python). Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before. Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support. Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations. Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP). Ability to collaborate effectively across teams and communicate technical concepts clearly. A problem-solving mindset and eagerness to learn new technologies and approaches. Ability to challenge technical choices, architecture, tools and processes Team overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences. Real time data processing and gRPC microservices (Typelevel stack). Take end-to-end ownership of services, from development to production operations Optimising the performance of the application in the cloud environments Creating/improving automated pipelines that support our Continuous Delivery process Build, scale and maintain large scale cloud-based services Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals. Refining the team processes to continuously integrate and working towards a continuously deliverable application. Championing best practices to develop clean, resilient code that performs at serious scale. Coaching and providing feedback to fellow developers. What you'll bring Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python). Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before. Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support. Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations. Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP). Ability to collaborate effectively across teams and communicate technical concepts clearly. A problem-solving mindset and eagerness to learn new technologies and approaches. Ability to challenge technical choices, architecture, tools and processes Team overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
03/03/2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences. Real time data processing and gRPC microservices (Typelevel stack). Take end-to-end ownership of services, from development to production operations Optimising the performance of the application in the cloud environments Creating/improving automated pipelines that support our Continuous Delivery process Build, scale and maintain large scale cloud-based services Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals. Refining the team processes to continuously integrate and working towards a continuously deliverable application. Championing best practices to develop clean, resilient code that performs at serious scale. Coaching and providing feedback to fellow developers. What you'll bring Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python). Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before. Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support. Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations. Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP). Ability to collaborate effectively across teams and communicate technical concepts clearly. A problem-solving mindset and eagerness to learn new technologies and approaches. Ability to challenge technical choices, architecture, tools and processes Team overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location:Ipswich Duration:3 months contract Join the team responsible for designing and building the UK's largest Public Wi-Fi network and a highly resilient IoT ecosystem. We are looking for an experienced Network Designer who thrives in a DevOps culture, managing everything from initial concept to full-scale deployment. The Role You will maintain a mission-critical core network while designing bespoke solutions to meet evolving customer requirements. This role is ideal for a self-starter who enjoys high-level design as much as hands-on implementation and operational support. Key Responsibilities Design & Development: Build and maintain robust network solutions, including migrating legacy designs to modern, high-performance hardware. End-to-End Lifecycle: Work closely with product teams to take developments from the conceptual phase through to live operation. Security & Optimization: Deploy critical upgrades and fixes to ensure network security and peak resilience. Operational Support: Collaborate with the team to monitor service availability and resolve in-life technical issues. Deployment: Plan and execute platform changes (occasional overnight work required to support test teams). Technical Environment We utilize a wide range of technologies to deliver world-beating customer experiences: Connectivity: IPSec over Mobile/Broadband and Wi-Fi Access Points. Hardware: Hardened customer routers, switching, and routing. Infrastructure: Load balancing and firewalls. Methodology: DevOps model for integrated build and support. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
03/03/2026
Contractor
Location:Ipswich Duration:3 months contract Join the team responsible for designing and building the UK's largest Public Wi-Fi network and a highly resilient IoT ecosystem. We are looking for an experienced Network Designer who thrives in a DevOps culture, managing everything from initial concept to full-scale deployment. The Role You will maintain a mission-critical core network while designing bespoke solutions to meet evolving customer requirements. This role is ideal for a self-starter who enjoys high-level design as much as hands-on implementation and operational support. Key Responsibilities Design & Development: Build and maintain robust network solutions, including migrating legacy designs to modern, high-performance hardware. End-to-End Lifecycle: Work closely with product teams to take developments from the conceptual phase through to live operation. Security & Optimization: Deploy critical upgrades and fixes to ensure network security and peak resilience. Operational Support: Collaborate with the team to monitor service availability and resolve in-life technical issues. Deployment: Plan and execute platform changes (occasional overnight work required to support test teams). Technical Environment We utilize a wide range of technologies to deliver world-beating customer experiences: Connectivity: IPSec over Mobile/Broadband and Wi-Fi Access Points. Hardware: Hardened customer routers, switching, and routing. Infrastructure: Load balancing and firewalls. Methodology: DevOps model for integrated build and support. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Location:Ipswich Duration:3 months contract Join the team responsible for designing and building the UK's largest Public Wi-Fi network and a highly resilient IoT ecosystem. We are looking for an experienced Network Designer who thrives in a DevOps culture, managing everything from initial concept to full-scale deployment. The Role You will maintain a mission-critical core network while designing bespoke solutions to meet evolving customer requirements. This role is ideal for a self-starter who enjoys high-level design as much as hands-on implementation and operational support. Key Responsibilities Design & Development: Build and maintain robust network solutions, including migrating legacy designs to modern, high-performance hardware. End-to-End Lifecycle: Work closely with product teams to take developments from the conceptual phase through to live operation. Security & Optimization: Deploy critical upgrades and fixes to ensure network security and peak resilience. Operational Support: Collaborate with the team to monitor service availability and resolve in-life technical issues. Deployment: Plan and execute platform changes (occasional overnight work required to support test teams). Technical Environment We utilize a wide range of technologies to deliver world-beating customer experiences: Connectivity: IPSec over Mobile/Broadband and Wi-Fi Access Points. Hardware: Hardened customer routers, switching, and routing. Infrastructure: Load balancing and firewalls. Methodology: DevOps model for integrated build and support. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
03/03/2026
Contractor
Location:Ipswich Duration:3 months contract Join the team responsible for designing and building the UK's largest Public Wi-Fi network and a highly resilient IoT ecosystem. We are looking for an experienced Network Designer who thrives in a DevOps culture, managing everything from initial concept to full-scale deployment. The Role You will maintain a mission-critical core network while designing bespoke solutions to meet evolving customer requirements. This role is ideal for a self-starter who enjoys high-level design as much as hands-on implementation and operational support. Key Responsibilities Design & Development: Build and maintain robust network solutions, including migrating legacy designs to modern, high-performance hardware. End-to-End Lifecycle: Work closely with product teams to take developments from the conceptual phase through to live operation. Security & Optimization: Deploy critical upgrades and fixes to ensure network security and peak resilience. Operational Support: Collaborate with the team to monitor service availability and resolve in-life technical issues. Deployment: Plan and execute platform changes (occasional overnight work required to support test teams). Technical Environment We utilize a wide range of technologies to deliver world-beating customer experiences: Connectivity: IPSec over Mobile/Broadband and Wi-Fi Access Points. Hardware: Hardened customer routers, switching, and routing. Infrastructure: Load balancing and firewalls. Methodology: DevOps model for integrated build and support. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
WIFI Network Designer Location: Ipswich - hybrid working - 3 days onsite per week is required Contract Daily Rate: Up to 550 (inside IR35 via umbrella) Contract Length: 3 months About Us: Join an innovative team dedicated to designing and building the UK's largest Public Wifi network, while also maintaining a highly resilient IoT network. We are seeking an experienced WIFI Network Designer to ensure our existing core network functions optimally, create tailored solutions for our customers, and help us maintain peak performance. This role offers a unique opportunity to contribute to a project that delivers world-class resilience and customer experience. Key Responsibilities: Develop, build, and maintain advanced network solutions. Migrate network designs from legacy hardware to cutting-edge technologies. Provide support and conduct testing for customer networks in various environments. Deploy upgrades and fixes to ensure network security and reliability. Collaborate closely with team members to maintain service availability, monitoring, and resolving operational issues. Plan and execute deployment of changes to our platforms, including occasional overnight work with testing teams. Who You Are: You are a self-starter with a passion for network design and a strong foundation in technologies such as IPSec, Wifi access points, hardened customer routers, routing, switching, load balancing, and firewalls. Your ability to work closely with product teams from initial concept through to deployment will be essential in this role. Why Join Us? This is not just a job; it's a chance to make a significant impact in the tech industry while working alongside talented professionals. We value innovation, collaboration, and a commitment to excellence. If you are ready to take on a challenge and help shape the future of network design, we want to hear from you. Application Process: If you possess the skills and experience we're looking for, please submit your CV and a cover letter detailing your relevant experience. We are excited to find the right candidate to join our team and contribute to our mission. Take the next step in your career and become part of a groundbreaking project. Apply today! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
03/03/2026
Contractor
WIFI Network Designer Location: Ipswich - hybrid working - 3 days onsite per week is required Contract Daily Rate: Up to 550 (inside IR35 via umbrella) Contract Length: 3 months About Us: Join an innovative team dedicated to designing and building the UK's largest Public Wifi network, while also maintaining a highly resilient IoT network. We are seeking an experienced WIFI Network Designer to ensure our existing core network functions optimally, create tailored solutions for our customers, and help us maintain peak performance. This role offers a unique opportunity to contribute to a project that delivers world-class resilience and customer experience. Key Responsibilities: Develop, build, and maintain advanced network solutions. Migrate network designs from legacy hardware to cutting-edge technologies. Provide support and conduct testing for customer networks in various environments. Deploy upgrades and fixes to ensure network security and reliability. Collaborate closely with team members to maintain service availability, monitoring, and resolving operational issues. Plan and execute deployment of changes to our platforms, including occasional overnight work with testing teams. Who You Are: You are a self-starter with a passion for network design and a strong foundation in technologies such as IPSec, Wifi access points, hardened customer routers, routing, switching, load balancing, and firewalls. Your ability to work closely with product teams from initial concept through to deployment will be essential in this role. Why Join Us? This is not just a job; it's a chance to make a significant impact in the tech industry while working alongside talented professionals. We value innovation, collaboration, and a commitment to excellence. If you are ready to take on a challenge and help shape the future of network design, we want to hear from you. Application Process: If you possess the skills and experience we're looking for, please submit your CV and a cover letter detailing your relevant experience. We are excited to find the right candidate to join our team and contribute to our mission. Take the next step in your career and become part of a groundbreaking project. Apply today! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Ipswich, Suffolk - Onsite, with Hybrid working available after the initial probation period. We are partnering with a well-established, market-leading organisation investing heavily in its digital and CRM capability. As part of this growth, they are looking for a Salesforce Business Process Manager to take ownership of process optimisation and platform improvement across the business. This is not a pure admin or development role. It is a business-facing position focused on analysing, redesigning and improving end to end processes within Salesforce, ensuring the platform delivers measurable value across sales, operations and wider business functions. The Role You will: Analyse and map current business processes and identify opportunities for improvement within Salesforce Redesign workflows and implement best practices to improve efficiency and adoption Partner with cross-functional teams to gather requirements and drive change Translate business needs into practical, user-friendly Salesforce solutions Support data-driven decision-making through improved reporting and platform usage Drive continuous improvement and embed structured methodologies where appropriate You will act as the bridge between business stakeholders and technical teams, ensuring Salesforce evolves in line with strategic objectives. About You We are looking for someone with: Strong experience working with Salesforce in a Business Analyst, CRM Manager or Process Improvement capacity Proven ability to map and redesign end-to-end processes Experience engaging stakeholders across sales, operations and leadership Confidence driving adoption, change and best practice A structured approach to process improvement, ideally with exposure to Lean or similar methodologies Strong communication and influencing skills This role offers genuine ownership and visibility within a stable and growing organisation committed to long-term investment in technology. If you are looking for a position where you can influence how Salesforce supports the wider business, rather than simply maintain it, this could be worth exploring. For more info, get in touch with Ruben at Synergy
03/03/2026
Full time
Ipswich, Suffolk - Onsite, with Hybrid working available after the initial probation period. We are partnering with a well-established, market-leading organisation investing heavily in its digital and CRM capability. As part of this growth, they are looking for a Salesforce Business Process Manager to take ownership of process optimisation and platform improvement across the business. This is not a pure admin or development role. It is a business-facing position focused on analysing, redesigning and improving end to end processes within Salesforce, ensuring the platform delivers measurable value across sales, operations and wider business functions. The Role You will: Analyse and map current business processes and identify opportunities for improvement within Salesforce Redesign workflows and implement best practices to improve efficiency and adoption Partner with cross-functional teams to gather requirements and drive change Translate business needs into practical, user-friendly Salesforce solutions Support data-driven decision-making through improved reporting and platform usage Drive continuous improvement and embed structured methodologies where appropriate You will act as the bridge between business stakeholders and technical teams, ensuring Salesforce evolves in line with strategic objectives. About You We are looking for someone with: Strong experience working with Salesforce in a Business Analyst, CRM Manager or Process Improvement capacity Proven ability to map and redesign end-to-end processes Experience engaging stakeholders across sales, operations and leadership Confidence driving adoption, change and best practice A structured approach to process improvement, ideally with exposure to Lean or similar methodologies Strong communication and influencing skills This role offers genuine ownership and visibility within a stable and growing organisation committed to long-term investment in technology. If you are looking for a position where you can influence how Salesforce supports the wider business, rather than simply maintain it, this could be worth exploring. For more info, get in touch with Ruben at Synergy
The work you will be doing The Lead Dev Ops Engineer is accountable for the Azure platform, infrastructure-as-code (IaC) and the delivery system (CI/CD standards, templates and controls) that enables Birketts squads to deliver to Azure quickly, safely and consistently. You will establish and maintain the "one right way" of working for Azure environments: guardrails, governance, repeatability and operational readiness. You will work closely with Product development leadership, security and infrastructure stakeholders to ensure standards are adopted through tooling (Azure Policy and Azure DevOps), not documentation alone. Platform ownership, governance and control Own subscription and landing zone hygiene, including remediation of legacy resources outside the agreed model Define and enforce platform governance standards: naming conventions, tagging schema, Azure Policy baseline and controlled exception handling Define and maintain identity and access patterns (RBAC and, where applicable, PIM) and platform security guardrails in collaboration with security and relevant stakeholders Improve platform cost governance by ensuring ownership and tagging discipline supports accurate reporting and accountability Infrastructure as Code (IaC) standards and integrity Establish and maintain Terraform as the authoritative mechanism for platform and environment provisioning and change control Design and maintain reusable IaC modules/patterns; implement safe change practices (review, validation, controlled applies) Reduce drift and improve environment repeatability across dev/QA/prod Delivery system (CI/CD) ownership and standardisation Define and evolve delivery system standards in partnership with the Product Development Team Leader, and enforce them through Azure DevOps templates, policies and required checks Own and improve Azure DevOps CI/CD standards, pipeline templates, approvals/gates, and environment promotion model Provide "golden path" templates and patterns for application-level and data-level delivery (including Azure resources) so squads can deliver without bespoke pipeline design per product Embed automated quality controls and security scanning into pipelines (e.g., SAST/SCA) and define secure secret-handling patterns aligned to Birketts expectations Implement and enforce PR/branch policies and release controls to reduce variability and operational risk Platform observability and operational readiness Provide and evolve platform observability foundations: monitoring, logging, metrics, dashboards and alerting (using the agreed toolset) Define and improve incident response and operational readiness expectations (runbooks, escalation paths, recovery/rollback patterns, environment health checks) Establish and maintain DR and operational processes for the platform and environments, with clear escalation to development squads where required Ways of working, coaching and continuous improvement Maintain a visible platform backlog and roadmap (stabilisation, governance, standardisation, developer experience) Coach squads in using the delivery system effectively (templates, PR discipline, gated releases, environment promotion) Support capability building for internal engineers (including infrastructure engineers where willing) using pairing and staged responsibility ("gated autonomy") Create and maintain platform documentation: handbook, onboarding guides, decision records and runbooks to reduce key-person dependency Assess DevOps capacity and resilience needs over time and provide recommendations for scaling the function as workload/support requirements mature Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. What we are looking for A candidate who has owned or led DevOps / platform engineering capability in Azure and can balance delivery speed with governance and risk control Enjoys creating standards and guardrails that enable teams rather than slow them down Can operate effectively in an environment with mixed maturity, coaching teams while maintaining safe operational practices Essential Knowledge & Experience Proven, hands-on experience designing, deploying and operating Azure infrastructure (subscriptions, governance, identity/access, and core platform services) Strong Infrastructure-as-Code experience, ideally Terraform (module/pattern design, environment patterns, safe change practices) Strong CI/CD engineering experience, ideally Azure DevOps (templating, approvals/gates, environment promotion strategies, required checks) Working understanding of security practices in cloud delivery (least privilege/IAM, secrets handling, secure pipeline patterns) Practical understanding of observability and operational readiness (logs/metrics/tracing concepts; dashboards/alerts; runbooks) Strong communication skills and ability to explain standards/guardrails in business-impact terms Hybrid Working Birketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. This role attracts a split of 60% office days and 40% working from home days per week. Benefits As a Birkett colleague, you will be eligible to receive a wide range of benefits: 25 days holiday (FTE) plus Bank Holidays Long Service holiday award - 1 extra week every 10 years continuous service Private Healthcare with BUPA (offered after probation is passed) Scottish Widows Pension Scheme (5% employer / 5% Employee) Staff Profit Share and Individual Performance Bonus Scheme Salary sacrifice (Pensions, Staff Profit Share) Life Assurance - 4 x salary / Permanent Health Insurance Paid CSR Day Enhanced Maternity/Paternity Leave Subsidised gym membership Electric car scheme Dress for your Day Policy
03/03/2026
Full time
The work you will be doing The Lead Dev Ops Engineer is accountable for the Azure platform, infrastructure-as-code (IaC) and the delivery system (CI/CD standards, templates and controls) that enables Birketts squads to deliver to Azure quickly, safely and consistently. You will establish and maintain the "one right way" of working for Azure environments: guardrails, governance, repeatability and operational readiness. You will work closely with Product development leadership, security and infrastructure stakeholders to ensure standards are adopted through tooling (Azure Policy and Azure DevOps), not documentation alone. Platform ownership, governance and control Own subscription and landing zone hygiene, including remediation of legacy resources outside the agreed model Define and enforce platform governance standards: naming conventions, tagging schema, Azure Policy baseline and controlled exception handling Define and maintain identity and access patterns (RBAC and, where applicable, PIM) and platform security guardrails in collaboration with security and relevant stakeholders Improve platform cost governance by ensuring ownership and tagging discipline supports accurate reporting and accountability Infrastructure as Code (IaC) standards and integrity Establish and maintain Terraform as the authoritative mechanism for platform and environment provisioning and change control Design and maintain reusable IaC modules/patterns; implement safe change practices (review, validation, controlled applies) Reduce drift and improve environment repeatability across dev/QA/prod Delivery system (CI/CD) ownership and standardisation Define and evolve delivery system standards in partnership with the Product Development Team Leader, and enforce them through Azure DevOps templates, policies and required checks Own and improve Azure DevOps CI/CD standards, pipeline templates, approvals/gates, and environment promotion model Provide "golden path" templates and patterns for application-level and data-level delivery (including Azure resources) so squads can deliver without bespoke pipeline design per product Embed automated quality controls and security scanning into pipelines (e.g., SAST/SCA) and define secure secret-handling patterns aligned to Birketts expectations Implement and enforce PR/branch policies and release controls to reduce variability and operational risk Platform observability and operational readiness Provide and evolve platform observability foundations: monitoring, logging, metrics, dashboards and alerting (using the agreed toolset) Define and improve incident response and operational readiness expectations (runbooks, escalation paths, recovery/rollback patterns, environment health checks) Establish and maintain DR and operational processes for the platform and environments, with clear escalation to development squads where required Ways of working, coaching and continuous improvement Maintain a visible platform backlog and roadmap (stabilisation, governance, standardisation, developer experience) Coach squads in using the delivery system effectively (templates, PR discipline, gated releases, environment promotion) Support capability building for internal engineers (including infrastructure engineers where willing) using pairing and staged responsibility ("gated autonomy") Create and maintain platform documentation: handbook, onboarding guides, decision records and runbooks to reduce key-person dependency Assess DevOps capacity and resilience needs over time and provide recommendations for scaling the function as workload/support requirements mature Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. What we are looking for A candidate who has owned or led DevOps / platform engineering capability in Azure and can balance delivery speed with governance and risk control Enjoys creating standards and guardrails that enable teams rather than slow them down Can operate effectively in an environment with mixed maturity, coaching teams while maintaining safe operational practices Essential Knowledge & Experience Proven, hands-on experience designing, deploying and operating Azure infrastructure (subscriptions, governance, identity/access, and core platform services) Strong Infrastructure-as-Code experience, ideally Terraform (module/pattern design, environment patterns, safe change practices) Strong CI/CD engineering experience, ideally Azure DevOps (templating, approvals/gates, environment promotion strategies, required checks) Working understanding of security practices in cloud delivery (least privilege/IAM, secrets handling, secure pipeline patterns) Practical understanding of observability and operational readiness (logs/metrics/tracing concepts; dashboards/alerts; runbooks) Strong communication skills and ability to explain standards/guardrails in business-impact terms Hybrid Working Birketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. This role attracts a split of 60% office days and 40% working from home days per week. Benefits As a Birkett colleague, you will be eligible to receive a wide range of benefits: 25 days holiday (FTE) plus Bank Holidays Long Service holiday award - 1 extra week every 10 years continuous service Private Healthcare with BUPA (offered after probation is passed) Scottish Widows Pension Scheme (5% employer / 5% Employee) Staff Profit Share and Individual Performance Bonus Scheme Salary sacrifice (Pensions, Staff Profit Share) Life Assurance - 4 x salary / Permanent Health Insurance Paid CSR Day Enhanced Maternity/Paternity Leave Subsidised gym membership Electric car scheme Dress for your Day Policy
We're working with a well-established and ambitious independent insurance broker in Ipswich, who are looking to recruit a driven New Business Account Executive to join their expanding commercial team. This is an exceptional opportunity for an experienced new business professional to build and grow their portfolio - with the advantage of an established introducer network providing a steady flow of pre-qualified appointments and warm leads. The Role: As a New Business Account Executive, you'll be responsible for developing new commercial clients across the region. You'll be supported by a strong internal broking and marketing team, as well as a proven network of introducers that generate consistent, high-quality leads. Key Responsibilities: Developing new commercial insurance clients across a range of industries Attending appointments generated by the company's introducer network Building strong relationships and delivering tailored insurance solutions Working closely with Account Handlers to ensure seamless client onboarding Identifying cross-sell and upsell opportunities to maximise revenue Maintaining compliance with FCA regulations and internal standards Contributing to the ongoing growth and success of the Ipswich office About You: Proven experience in commercial insurance new business development Strong understanding of SME and mid-market commercial insurance products Excellent relationship-building and presentation skills Highly motivated, target-driven, and commercially astute Confident working both independently and as part of a collaborative team Cert CII qualified or working towards (support provided) Full UK driving licence essential What's on Offer: Salary: £45,000 - £55,000 depending on experience Car allowance and competitive bonus scheme Warm leads and pre-qualified appointments from a trusted introducer network Full broking and administrative support from an experienced internal team Hybrid working model combining field, home, and office 25 days annual leave plus bank holidays Pension scheme and company benefits Excellent long-term career progression within a growing, independent brokerage If you're a proactive and ambitious Account Executive who thrives on building new client relationships - but wants the support of a business that provides genuine opportunity and warm leads - this is the ideal next step. Apply today or contact us for a confidential chat about the role.
03/03/2026
Full time
We're working with a well-established and ambitious independent insurance broker in Ipswich, who are looking to recruit a driven New Business Account Executive to join their expanding commercial team. This is an exceptional opportunity for an experienced new business professional to build and grow their portfolio - with the advantage of an established introducer network providing a steady flow of pre-qualified appointments and warm leads. The Role: As a New Business Account Executive, you'll be responsible for developing new commercial clients across the region. You'll be supported by a strong internal broking and marketing team, as well as a proven network of introducers that generate consistent, high-quality leads. Key Responsibilities: Developing new commercial insurance clients across a range of industries Attending appointments generated by the company's introducer network Building strong relationships and delivering tailored insurance solutions Working closely with Account Handlers to ensure seamless client onboarding Identifying cross-sell and upsell opportunities to maximise revenue Maintaining compliance with FCA regulations and internal standards Contributing to the ongoing growth and success of the Ipswich office About You: Proven experience in commercial insurance new business development Strong understanding of SME and mid-market commercial insurance products Excellent relationship-building and presentation skills Highly motivated, target-driven, and commercially astute Confident working both independently and as part of a collaborative team Cert CII qualified or working towards (support provided) Full UK driving licence essential What's on Offer: Salary: £45,000 - £55,000 depending on experience Car allowance and competitive bonus scheme Warm leads and pre-qualified appointments from a trusted introducer network Full broking and administrative support from an experienced internal team Hybrid working model combining field, home, and office 25 days annual leave plus bank holidays Pension scheme and company benefits Excellent long-term career progression within a growing, independent brokerage If you're a proactive and ambitious Account Executive who thrives on building new client relationships - but wants the support of a business that provides genuine opportunity and warm leads - this is the ideal next step. Apply today or contact us for a confidential chat about the role.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
03/03/2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
03/03/2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
03/03/2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
03/03/2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
03/03/2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
03/03/2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
03/03/2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
03/03/2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
03/03/2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
UK Power Networks (Operations) Ltd
Ipswich, Suffolk
Cyber Security OT Engineer - Ipswich Join Our Leading Information Systems Team Are you an experienced Cyber Security OT Engineer seeking a rewarding, permanent position in Ipswich? This is your chance to become a vital part of our Information Systems directorate and help safeguard critical operational technologies. Reporting to our Cyber Security OT Engineering Manager, you'll enjoy a competitive salary of up to 66,000, plus a 7.5% bonus. After a six-month probation, benefit from blended working arrangements - three days in the office and two days remote each week. 25 days annual leave plus bank holidays Reservist leave: 18 days full pay, 22 unpaid Personal Pension Plan: 4% or 5% employee contribution, matched by 8% or 10% Season ticket and tenancy loan schemes Tax-efficient benefits: Cycle to Work, Home & Tech, Green Car Leasing Occupational Health support Ready to advance your career and make a real impact? Apply now before the closing date: 15/03/2026 . Join us and help protect the future of operational technology!
01/03/2026
Full time
Cyber Security OT Engineer - Ipswich Join Our Leading Information Systems Team Are you an experienced Cyber Security OT Engineer seeking a rewarding, permanent position in Ipswich? This is your chance to become a vital part of our Information Systems directorate and help safeguard critical operational technologies. Reporting to our Cyber Security OT Engineering Manager, you'll enjoy a competitive salary of up to 66,000, plus a 7.5% bonus. After a six-month probation, benefit from blended working arrangements - three days in the office and two days remote each week. 25 days annual leave plus bank holidays Reservist leave: 18 days full pay, 22 unpaid Personal Pension Plan: 4% or 5% employee contribution, matched by 8% or 10% Season ticket and tenancy loan schemes Tax-efficient benefits: Cycle to Work, Home & Tech, Green Car Leasing Occupational Health support Ready to advance your career and make a real impact? Apply now before the closing date: 15/03/2026 . Join us and help protect the future of operational technology!
Are you ready to design and deliver advanced control systems for critical infrastructure projects across the oil & gas and energy sectors? Working with global technology leaders such as Rockwell Automation, Siemens, and Mitsubishi Electric, you will play a key role in developing and deploying mission-critical control systems that ensure safety, reliability, and operational efficiency across complex energy environments. This is an opportunity to work on technically challenging projects spanning control system upgrades, greenfield developments, safety systems integration, and digital transformation initiatives within hazardous and regulated environments. Job Responsibilities: Design and develop PLC/DCS-based control systems for oil & gas and energy applications Develop software using:Allen-Bradley / Rockwell (Studio 5000, RSLogix) / Siemens (TIA Portal, Step 7) / Mitsubishi (GX Works) Configure and develop HMI, SCADA, and operator interface systems Produce Functional Design Specifications (FDS), Control Philosophies, and Test Documentation Support SIL-rated and safety-related system design where required Conduct FAT (Factory Acceptance Testing) and SAT (Site Acceptance Testing) Experience Required: Proven experience in control systems engineering within oil & gas, petrochemical, power generation, or energy industries Strong PLC programming experience (Rockwell, Siemens, Mitsubishi platforms) Experience with industrial communication protocols including EtherNet/IP, Profinet, Modbus, and Profibus Understanding of control philosophies, cause & effect matrices, and alarm management Knowledge of industrial safety systems and standards (IEC 61508 / 61511 advantageous) Experience working in regulated or hazardous environments (ATEX / COMAH desirable)
26/02/2026
Full time
Are you ready to design and deliver advanced control systems for critical infrastructure projects across the oil & gas and energy sectors? Working with global technology leaders such as Rockwell Automation, Siemens, and Mitsubishi Electric, you will play a key role in developing and deploying mission-critical control systems that ensure safety, reliability, and operational efficiency across complex energy environments. This is an opportunity to work on technically challenging projects spanning control system upgrades, greenfield developments, safety systems integration, and digital transformation initiatives within hazardous and regulated environments. Job Responsibilities: Design and develop PLC/DCS-based control systems for oil & gas and energy applications Develop software using:Allen-Bradley / Rockwell (Studio 5000, RSLogix) / Siemens (TIA Portal, Step 7) / Mitsubishi (GX Works) Configure and develop HMI, SCADA, and operator interface systems Produce Functional Design Specifications (FDS), Control Philosophies, and Test Documentation Support SIL-rated and safety-related system design where required Conduct FAT (Factory Acceptance Testing) and SAT (Site Acceptance Testing) Experience Required: Proven experience in control systems engineering within oil & gas, petrochemical, power generation, or energy industries Strong PLC programming experience (Rockwell, Siemens, Mitsubishi platforms) Experience with industrial communication protocols including EtherNet/IP, Profinet, Modbus, and Profibus Understanding of control philosophies, cause & effect matrices, and alarm management Knowledge of industrial safety systems and standards (IEC 61508 / 61511 advantageous) Experience working in regulated or hazardous environments (ATEX / COMAH desirable)
Freight Force Recruitment Ltd
Trimley St. Mary, Suffolk
Job Title: Business Development Manager Location: Felixstowe or Remote Reports to: Director Department: Container Division Salary: up to £50,000kpa (DOE) plus company car / allowance and bonus scheme Freight Force Recruitment Ltd are acting as an Employment Agency in relation to this permanent vacancy. The Company Freight Force are working in partnership with a leading haulage company based in Felixstowe delivering a broad range of container transport and forwarding services nationwide with over 200 vehicles on the road around the country. Role Overview We are seeking an ambition, dynamic and driven sales professional with proven experience in the container field delivering results. This is a high-impact role suited to a commercially driven sales specialist who enjoys opening doors, developing strategic accounts, and shaping product growth in a supportive, well-resourced environment. Key Responsibilities: Identify, target and win new business opportunities within containerised freight Build and develop long-term relationships with key importers/exporters and supply chain decision-makers Work closely with operations and product teams to deliver tailored logistics solutions Play a visible role in shaping the commercial strategy and market approach Join a financially strong, internationally established organisation with ambitious growth plans Why join this company? The company are a team of dedicated professionals committed to delivering excellence in logistics while fostering a culture of innovation, safety, and respect. Growth Opportunities: The company are committed to the professional development of our employees and offer continuous training and career progression. Competitive Salary: Attractive salary and commission structure based on performance. Innovative Environment: Work with a team that values creativity, innovation, and forward-thinking solutions in global logistics.
25/02/2026
Full time
Job Title: Business Development Manager Location: Felixstowe or Remote Reports to: Director Department: Container Division Salary: up to £50,000kpa (DOE) plus company car / allowance and bonus scheme Freight Force Recruitment Ltd are acting as an Employment Agency in relation to this permanent vacancy. The Company Freight Force are working in partnership with a leading haulage company based in Felixstowe delivering a broad range of container transport and forwarding services nationwide with over 200 vehicles on the road around the country. Role Overview We are seeking an ambition, dynamic and driven sales professional with proven experience in the container field delivering results. This is a high-impact role suited to a commercially driven sales specialist who enjoys opening doors, developing strategic accounts, and shaping product growth in a supportive, well-resourced environment. Key Responsibilities: Identify, target and win new business opportunities within containerised freight Build and develop long-term relationships with key importers/exporters and supply chain decision-makers Work closely with operations and product teams to deliver tailored logistics solutions Play a visible role in shaping the commercial strategy and market approach Join a financially strong, internationally established organisation with ambitious growth plans Why join this company? The company are a team of dedicated professionals committed to delivering excellence in logistics while fostering a culture of innovation, safety, and respect. Growth Opportunities: The company are committed to the professional development of our employees and offer continuous training and career progression. Competitive Salary: Attractive salary and commission structure based on performance. Innovative Environment: Work with a team that values creativity, innovation, and forward-thinking solutions in global logistics.
Are you ready to start an ethical hacking career? The demand for newly trained and qualified Cyber Security professionals has never been greater and this boasts excellent opportunities for growth amongst other benefits. Companies across the globe try to protect themselves from an increase in cyber attacks. We help you develop the skills required with four globally recognised qualifications, real-world project work and practical training so that you can be ready to launch your new career in cybersecurity with our job guarantee on completion. Newto Training can support you at any stage of your career journey whether you're new to the industry or looking to exchange your skills, this Ethical Hacker course is designed to get you job-ready. Within our Ethical Hacker career programme, you will: 100+ hours of live instructor-led online training 4 certifications: Microsoft Azure Fundamentals, Certified Cybersecurity Technician (CTT), Certified Ethical Hacker (CEH) & Forescout FSCA (with an exam resit included) Real-world project work getting you job-ready Upon completion of your course, we'll put you in touch with our partner companies to secure you a job in the I.T. industry Course cost £3495 or £291.25 per month We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees. No prior industry experience is required - No matter your background, previous studies or work history - if you think you have the soft skills (communication skills, passion) needed then we can help you launch the career you want. Click 'Apply Now' to begin your new cyber security career!
24/02/2026
Full time
Are you ready to start an ethical hacking career? The demand for newly trained and qualified Cyber Security professionals has never been greater and this boasts excellent opportunities for growth amongst other benefits. Companies across the globe try to protect themselves from an increase in cyber attacks. We help you develop the skills required with four globally recognised qualifications, real-world project work and practical training so that you can be ready to launch your new career in cybersecurity with our job guarantee on completion. Newto Training can support you at any stage of your career journey whether you're new to the industry or looking to exchange your skills, this Ethical Hacker course is designed to get you job-ready. Within our Ethical Hacker career programme, you will: 100+ hours of live instructor-led online training 4 certifications: Microsoft Azure Fundamentals, Certified Cybersecurity Technician (CTT), Certified Ethical Hacker (CEH) & Forescout FSCA (with an exam resit included) Real-world project work getting you job-ready Upon completion of your course, we'll put you in touch with our partner companies to secure you a job in the I.T. industry Course cost £3495 or £291.25 per month We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees. No prior industry experience is required - No matter your background, previous studies or work history - if you think you have the soft skills (communication skills, passion) needed then we can help you launch the career you want. Click 'Apply Now' to begin your new cyber security career!
Ready to start your career as a Data Analyst? The demand for skilled data professionals in the UK is booming - and organisations are searching for people who can turn raw data into meaningful insight. If you're looking for a career with purpose and strong growth, our Data Analyst Career Programme is built for you, with a job guarantee on completion. Why this programme matters We focus on equipping you with both the tools and the real-world experience you need to hit the ground running. With industry-recognised certifications, live instruction and project work you'll be ready for business challenges from day one. What you'll get: Seven training modules, covering Excel, SQL, Python, Tableau, Power BI and more. Three official certifications: Microsoft Azure Data Fundamentals, Microsoft Power BI Data Analyst Associate and Microsoft Azure AI Fundamentals. Real-world project work to enhance your CV and show our end employers you can deliver. Job guarantee: If you complete the programme and don't receive a job offer, we'll refund 100% of your course fee. Your investment: Course cost: £2,795 Payment plan: From £232.91 per month (interest-free) No prior tech-job experience? No problem. You don't need to come from a data background. If you bring curiosity, communication skills, and a willingness to learn, this programme will equip you for a transition into a demanding and rewarding role. Take the next step now. Click 'Apply Now' and embark on a career where data drives decisions, and you drive your future.
24/02/2026
Full time
Ready to start your career as a Data Analyst? The demand for skilled data professionals in the UK is booming - and organisations are searching for people who can turn raw data into meaningful insight. If you're looking for a career with purpose and strong growth, our Data Analyst Career Programme is built for you, with a job guarantee on completion. Why this programme matters We focus on equipping you with both the tools and the real-world experience you need to hit the ground running. With industry-recognised certifications, live instruction and project work you'll be ready for business challenges from day one. What you'll get: Seven training modules, covering Excel, SQL, Python, Tableau, Power BI and more. Three official certifications: Microsoft Azure Data Fundamentals, Microsoft Power BI Data Analyst Associate and Microsoft Azure AI Fundamentals. Real-world project work to enhance your CV and show our end employers you can deliver. Job guarantee: If you complete the programme and don't receive a job offer, we'll refund 100% of your course fee. Your investment: Course cost: £2,795 Payment plan: From £232.91 per month (interest-free) No prior tech-job experience? No problem. You don't need to come from a data background. If you bring curiosity, communication skills, and a willingness to learn, this programme will equip you for a transition into a demanding and rewarding role. Take the next step now. Click 'Apply Now' and embark on a career where data drives decisions, and you drive your future.
Ready to launch your career in Cyber Security? The UK is facing a critical shortage of skilled cyber professionals, creating outstanding opportunities for people who want a secure, high-growth career. Whether you're completely new to tech or looking to switch careers, our Cyber Security Career Programme is built to get you job-ready - with a guaranteed role on completion. Why choose this programme? We don't just teach theory. We train you through real-world scenarios, globally recognised certifications, and guided mentorship so you gain the confidence and credibility our end employers are actively searching for. What's included: 100+ hours of live, instructor-led online training 4 industry-recognised certifications Microsoft Azure Fundamentals CompTIA Security+ CompTIA CySA+ Forescout FSCA (exam resit included) Hands-on project work that mirrors real business challenges Job guarantee we connect you directly with our partner employers to secure your first role in I.T. Your investment: Course cost: £2,795 Payment plan: £232.91 per month (interest-free) 100% refund if you're not offered a job after completing the programme No experience? No problem. You don't need a technical background. If you have determination, good communication skills and a passion for a stable, future-proof career, we'll help you get there step by step. Take control of your future. Click 'Apply Now' and start your journey into a career that offers progression, purpose and long-term security.
24/02/2026
Full time
Ready to launch your career in Cyber Security? The UK is facing a critical shortage of skilled cyber professionals, creating outstanding opportunities for people who want a secure, high-growth career. Whether you're completely new to tech or looking to switch careers, our Cyber Security Career Programme is built to get you job-ready - with a guaranteed role on completion. Why choose this programme? We don't just teach theory. We train you through real-world scenarios, globally recognised certifications, and guided mentorship so you gain the confidence and credibility our end employers are actively searching for. What's included: 100+ hours of live, instructor-led online training 4 industry-recognised certifications Microsoft Azure Fundamentals CompTIA Security+ CompTIA CySA+ Forescout FSCA (exam resit included) Hands-on project work that mirrors real business challenges Job guarantee we connect you directly with our partner employers to secure your first role in I.T. Your investment: Course cost: £2,795 Payment plan: £232.91 per month (interest-free) 100% refund if you're not offered a job after completing the programme No experience? No problem. You don't need a technical background. If you have determination, good communication skills and a passion for a stable, future-proof career, we'll help you get there step by step. Take control of your future. Click 'Apply Now' and start your journey into a career that offers progression, purpose and long-term security.
Fire and Security Engineer Ipswich and Surrounding areas £30,000-£37,000 BASIC My client has been running for a number of years. They are NSI gold and BAFE registered (Includes standby money as well as call out monies) Company van, overtime, holidays, Call out To apply for this opportunity you must have or hold the following: • Fire Knowledge (Advanced, kentech and morley would be useful) • Knowledge of Intruder alarms • Excellent customer service skills • CCTV IP Knowledge also beneficial • Fault Finding experience • Installation experience • Ability to work by yourself and within a team • Full UK Driving license This company is a well-established organisation in the Fire and Security industry. They offer a wide range of services including design, maintenance and installation of intruder systems, CCTV, and access control. Due to planned growth within the installation and service department, they are now actively looking to recruit an experienced Security Service/Installation Engineers Benefits Include: • Company Vehicle • Mobile Phone • Stand by Allowances • Call out Allowances • Generous Annual Leave • Time and a half plus double time if called out on a Sunday If you are looking for a new challenge and want to work for a forward thinking leading company Who will continue to expand and develop. Please contact George on the listed number (phone number removed) or ideally e-mail with a copy of your current CV.
19/02/2026
Full time
Fire and Security Engineer Ipswich and Surrounding areas £30,000-£37,000 BASIC My client has been running for a number of years. They are NSI gold and BAFE registered (Includes standby money as well as call out monies) Company van, overtime, holidays, Call out To apply for this opportunity you must have or hold the following: • Fire Knowledge (Advanced, kentech and morley would be useful) • Knowledge of Intruder alarms • Excellent customer service skills • CCTV IP Knowledge also beneficial • Fault Finding experience • Installation experience • Ability to work by yourself and within a team • Full UK Driving license This company is a well-established organisation in the Fire and Security industry. They offer a wide range of services including design, maintenance and installation of intruder systems, CCTV, and access control. Due to planned growth within the installation and service department, they are now actively looking to recruit an experienced Security Service/Installation Engineers Benefits Include: • Company Vehicle • Mobile Phone • Stand by Allowances • Call out Allowances • Generous Annual Leave • Time and a half plus double time if called out on a Sunday If you are looking for a new challenge and want to work for a forward thinking leading company Who will continue to expand and develop. Please contact George on the listed number (phone number removed) or ideally e-mail with a copy of your current CV.
Previous customer service or customer-facing experience Excellent communication and listening skills A calm, empathetic approach when handling queries or complaints Strong problem-solving and organisational abilities Desirable but not essential: Contact centre or telecoms experience Experience supporting broadband, mobile, or subscription services What You'll Get Competitive salary Performance-related bonuses or incentives Full training and ongoing support A friendly, supportive team environment Clear progression opportunities into senior service, quality, or management roles Pension, paid holidays, and additional benefits Why Join Us? We're a customer-first business that values empathy, teamwork, and quality service. You'll be given the tools and training to succeed, supported by a team that genuinely cares about delivering a great customer experience. Apply now and be the friendly voice our customers rely on. Job Type: Full-time Benefits: Company pension On-site parking
18/02/2026
Full time
Previous customer service or customer-facing experience Excellent communication and listening skills A calm, empathetic approach when handling queries or complaints Strong problem-solving and organisational abilities Desirable but not essential: Contact centre or telecoms experience Experience supporting broadband, mobile, or subscription services What You'll Get Competitive salary Performance-related bonuses or incentives Full training and ongoing support A friendly, supportive team environment Clear progression opportunities into senior service, quality, or management roles Pension, paid holidays, and additional benefits Why Join Us? We're a customer-first business that values empathy, teamwork, and quality service. You'll be given the tools and training to succeed, supported by a team that genuinely cares about delivering a great customer experience. Apply now and be the friendly voice our customers rely on. Job Type: Full-time Benefits: Company pension On-site parking
Quality Assurance Engineer Galldris Group Location: Sizewell, Suffolk An exciting opportunity has arisen for a Quality Assurance Engineer to join our Team. To be considered, you will come from a Construction or Civil Engineering Background. The Quality Assurance Engineer will be responsible for the quality assurance process. Ensure a project is handed over with accurate records and within the agreed timescales and quality standards. This document should be read in conjunction with the Galldris Services Ltd Safety Management System. Key Accountabilities to include but not limited to: Support the operational team with accurate record keeping and document control Collate and mange ITPs with engineering team and subcontractors Support design coordinators and design managers with their duties Track equipment and update equipment registers Update and compliance with Project Quality Plan Ensure project compliance with the project and Galldris quality procedures Support engineering team and subcontractors with NCR process Awareness of project specific handover documentation. Track and collate and handover documentation to support Handover File and O&Ms Awareness of Environmental issues within the construction company environment and the Environmental Manual policy and objectives Awareness of Occupational Health and Safety issues within the construction company environment and the Galldris Services Ltd OH&S policy statement and objectives Undertake other duties commensurate with the level of this position Comply with Company polices & procedures Experience/Knowledge: Knowledge of Health & Safety Legislation Good knowledge of plant Construction or Civil Engineering experience is essential Skills: Good Communication Skills Thorough understanding of Workflow Commitment to the implementation of Materials Logistics To be able to work with initiative when outside influences affect planned operations Qualifications: Degree or similar CSCS Card Interested applicants must be eligible to work legally in the UK. Should you feel you have what it takes to be successful in this role then we would love to hear from you. Employee referral scheme - refer a friend or family member to work for Galldris. Galldris is an Equal Opportunities employer and does not discriminate against any protected characteristic. Please note: We are not using recruitment agencies for this role. In the event of speculative CV submissions, no fees will be applicable.
18/02/2026
Full time
Quality Assurance Engineer Galldris Group Location: Sizewell, Suffolk An exciting opportunity has arisen for a Quality Assurance Engineer to join our Team. To be considered, you will come from a Construction or Civil Engineering Background. The Quality Assurance Engineer will be responsible for the quality assurance process. Ensure a project is handed over with accurate records and within the agreed timescales and quality standards. This document should be read in conjunction with the Galldris Services Ltd Safety Management System. Key Accountabilities to include but not limited to: Support the operational team with accurate record keeping and document control Collate and mange ITPs with engineering team and subcontractors Support design coordinators and design managers with their duties Track equipment and update equipment registers Update and compliance with Project Quality Plan Ensure project compliance with the project and Galldris quality procedures Support engineering team and subcontractors with NCR process Awareness of project specific handover documentation. Track and collate and handover documentation to support Handover File and O&Ms Awareness of Environmental issues within the construction company environment and the Environmental Manual policy and objectives Awareness of Occupational Health and Safety issues within the construction company environment and the Galldris Services Ltd OH&S policy statement and objectives Undertake other duties commensurate with the level of this position Comply with Company polices & procedures Experience/Knowledge: Knowledge of Health & Safety Legislation Good knowledge of plant Construction or Civil Engineering experience is essential Skills: Good Communication Skills Thorough understanding of Workflow Commitment to the implementation of Materials Logistics To be able to work with initiative when outside influences affect planned operations Qualifications: Degree or similar CSCS Card Interested applicants must be eligible to work legally in the UK. Should you feel you have what it takes to be successful in this role then we would love to hear from you. Employee referral scheme - refer a friend or family member to work for Galldris. Galldris is an Equal Opportunities employer and does not discriminate against any protected characteristic. Please note: We are not using recruitment agencies for this role. In the event of speculative CV submissions, no fees will be applicable.
Job Title: Business Development Manager Location: Mildenhall, Suffolk Salary: 35,000 per annum The Role An opportunity has arisen for an ambitious and commercially driven Business Development Manager to join a growing organisation based in Mildenhall. This role will focus on developing new business opportunities and strengthening existing client relationships across Suffolk and the surrounding areas. You will play a key role in driving revenue growth by identifying prospects, conducting client meetings, delivering tailored proposals, and converting opportunities into long-term partnerships. Key Responsibilities Proactively identify and target new business opportunities within a 30-mile radius of Mildenhall Build, develop and maintain strong relationships with new and existing clients Conduct face-to-face meetings, site visits and presentations Manage the full sales cycle from initial contact through to negotiation and close Prepare and deliver accurate quotations and proposals Work closely with internal teams to ensure smooth onboarding and service delivery Maintain accurate records of activity and pipeline management using CRM systems Achieve and exceed agreed sales targets and KPIs About You Proven experience in a business development, field sales or account management role Strong communication and negotiation skills Self-motivated, target-driven and commercially aware Comfortable with regular travel and face-to-face client engagement Full UK driving licence required Ability to manage your own diary and workload effectively What's on Offer 35,000 basic salary Local territory (within 30 miles of Mildenhall) Opportunity to join a supportive and forward-thinking business Career progression opportunities as the company grows This role would suit a proactive sales professional who enjoys building relationships locally and has the drive to generate new business within a defined territory.
17/02/2026
Full time
Job Title: Business Development Manager Location: Mildenhall, Suffolk Salary: 35,000 per annum The Role An opportunity has arisen for an ambitious and commercially driven Business Development Manager to join a growing organisation based in Mildenhall. This role will focus on developing new business opportunities and strengthening existing client relationships across Suffolk and the surrounding areas. You will play a key role in driving revenue growth by identifying prospects, conducting client meetings, delivering tailored proposals, and converting opportunities into long-term partnerships. Key Responsibilities Proactively identify and target new business opportunities within a 30-mile radius of Mildenhall Build, develop and maintain strong relationships with new and existing clients Conduct face-to-face meetings, site visits and presentations Manage the full sales cycle from initial contact through to negotiation and close Prepare and deliver accurate quotations and proposals Work closely with internal teams to ensure smooth onboarding and service delivery Maintain accurate records of activity and pipeline management using CRM systems Achieve and exceed agreed sales targets and KPIs About You Proven experience in a business development, field sales or account management role Strong communication and negotiation skills Self-motivated, target-driven and commercially aware Comfortable with regular travel and face-to-face client engagement Full UK driving licence required Ability to manage your own diary and workload effectively What's on Offer 35,000 basic salary Local territory (within 30 miles of Mildenhall) Opportunity to join a supportive and forward-thinking business Career progression opportunities as the company grows This role would suit a proactive sales professional who enjoys building relationships locally and has the drive to generate new business within a defined territory.
Lioness Recruitment are specialists in helping you find a role that will make you happy too. Feel like a new challenge and expanding your systems skill set working for a renowned public sector organisation? They re looking for somebody with proven systems support experience to join their busy IT team. This is a hybrid role with two days per week required in the Suffolk-based office. As a Systems Support Analyst, your main responsibilities will be to improve and support the business applications of the organisation. Your day-to-day duties will include working on the improvement of business systems, systems reporting, system testing and the implementation of newly procured systems. You will also provide 2nd line application support, and liaise with third party suppliers. Essential: Demonstrable project and change management experience Excellent SQL skills MS Office, including strong Excel skills pivot tables, VLOOKUP, conditional formatting and Power Query Power BI, Business Objects or Crystal Reporting experience Experience with Social Housing or Property related software would be highly desirable Ready to take the first step to your next step? Ready to be brave? Then we re ready to help. Lioness Recruitment acts as an employment agency and an employment business. We are an equal opportunities employer, committed to diversity and welcome applications from all communities.
17/02/2026
Full time
Lioness Recruitment are specialists in helping you find a role that will make you happy too. Feel like a new challenge and expanding your systems skill set working for a renowned public sector organisation? They re looking for somebody with proven systems support experience to join their busy IT team. This is a hybrid role with two days per week required in the Suffolk-based office. As a Systems Support Analyst, your main responsibilities will be to improve and support the business applications of the organisation. Your day-to-day duties will include working on the improvement of business systems, systems reporting, system testing and the implementation of newly procured systems. You will also provide 2nd line application support, and liaise with third party suppliers. Essential: Demonstrable project and change management experience Excellent SQL skills MS Office, including strong Excel skills pivot tables, VLOOKUP, conditional formatting and Power Query Power BI, Business Objects or Crystal Reporting experience Experience with Social Housing or Property related software would be highly desirable Ready to take the first step to your next step? Ready to be brave? Then we re ready to help. Lioness Recruitment acts as an employment agency and an employment business. We are an equal opportunities employer, committed to diversity and welcome applications from all communities.
Babergh and Mid Suffolk District Council
Ipswich, Suffolk
Babergh and Mid Suffolk District Council are looking to recruit a Systems Administrator to join our team based in Ipswich, Suffolk . You will join us on a part time, permanent basis. The successful candidate will earn a competitive salary of £27,694 - £31,022 per annum (pro rata). This role is open to part time, and job share applications, all of which will be assessed equally. Join our team We are looking for a Systems Administrator to join our Finance Team . If you share our values and you are motivated to make a difference for our residents, clients, and communities, we would love to hear from you. About the role We are looking for a highly motivated problem solver to manage the day to day running of the councils Enterprise Resource Planning (ERP) system. Key tasks will include: respond to and manage the ERP system support mailbox, ensuring that queries are dealt with and resolved in a timely manner provide customer service to colleagues across the Councils on the ERP system maintain, monitor and review system processes, interfaces and procedures support the development of the ERP system, covering purchase to pay (P2P), accounts payable, general ledger, accounts receivable, budget/forecasting and monthly, quarterly and annual reporting keep relevant practices, systems and financial procedures up to date and undertake checks to ensure they operate accurately and effectively as required, support colleagues and work with relevant partners to ensure robust and accurate financial information About you You should have experience of using financial systems (preferably Unit 4) and working in a finance department. You will demonstrate a good understanding of the financial and accounting environment. We are looking for a team player who is highly co-operative and effective when working with others. You should be able to prioritise and manage tasks and apply a flexible approach to problem solving. Good IT skills, including Microsoft Office and Finance systems, are essential for this role. About us At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live, work, visit and invest in. We serve around 200,000 residents across our two districts and are well known for our collaboration and partnership working across public, private and voluntary sectors. We believe that the heart of Suffolk is an incredibly special place to live and work, with: 60 conservation areas two National Landscapes many picturesque market towns It is no surprise we are ranked among the top 50 places to live in the UK (United Kingdom). Benefits We offer a comprehensive benefits package, including: Generous leave entitlement (26 days a year, rising to 31 days after 5 years). Competitive Local Government Pension Scheme. Wellbeing Support and Employee Assistance Programs. Private Health Care Options. Electric Vehicle Salary Sacrifice Scheme. Paid volunteering days. Flexible and hybrid working arrangements (Business needs permitting). Great learning and development opportunities. Our ways of working We believe work is what we do, not just where we go. We work in a hybrid way, with a mix of office, home, and remote based working (Business need permitting). Our hybrid working arrangements support flexibility and collaboration, helping our teams to thrive. We are committed to equality, diversity and inclusion, providing opportunity and ambition for all, supporting and enabling our people to deliver the best possible services for our residents. Closing date: 11.55 pm, 15 March 2026 If you think you have what it takes to be successful in this Systems Administrator role, even if you don t meet all the requirements, please apply. We would appreciate the opportunity to consider your application. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.
17/02/2026
Full time
Babergh and Mid Suffolk District Council are looking to recruit a Systems Administrator to join our team based in Ipswich, Suffolk . You will join us on a part time, permanent basis. The successful candidate will earn a competitive salary of £27,694 - £31,022 per annum (pro rata). This role is open to part time, and job share applications, all of which will be assessed equally. Join our team We are looking for a Systems Administrator to join our Finance Team . If you share our values and you are motivated to make a difference for our residents, clients, and communities, we would love to hear from you. About the role We are looking for a highly motivated problem solver to manage the day to day running of the councils Enterprise Resource Planning (ERP) system. Key tasks will include: respond to and manage the ERP system support mailbox, ensuring that queries are dealt with and resolved in a timely manner provide customer service to colleagues across the Councils on the ERP system maintain, monitor and review system processes, interfaces and procedures support the development of the ERP system, covering purchase to pay (P2P), accounts payable, general ledger, accounts receivable, budget/forecasting and monthly, quarterly and annual reporting keep relevant practices, systems and financial procedures up to date and undertake checks to ensure they operate accurately and effectively as required, support colleagues and work with relevant partners to ensure robust and accurate financial information About you You should have experience of using financial systems (preferably Unit 4) and working in a finance department. You will demonstrate a good understanding of the financial and accounting environment. We are looking for a team player who is highly co-operative and effective when working with others. You should be able to prioritise and manage tasks and apply a flexible approach to problem solving. Good IT skills, including Microsoft Office and Finance systems, are essential for this role. About us At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live, work, visit and invest in. We serve around 200,000 residents across our two districts and are well known for our collaboration and partnership working across public, private and voluntary sectors. We believe that the heart of Suffolk is an incredibly special place to live and work, with: 60 conservation areas two National Landscapes many picturesque market towns It is no surprise we are ranked among the top 50 places to live in the UK (United Kingdom). Benefits We offer a comprehensive benefits package, including: Generous leave entitlement (26 days a year, rising to 31 days after 5 years). Competitive Local Government Pension Scheme. Wellbeing Support and Employee Assistance Programs. Private Health Care Options. Electric Vehicle Salary Sacrifice Scheme. Paid volunteering days. Flexible and hybrid working arrangements (Business needs permitting). Great learning and development opportunities. Our ways of working We believe work is what we do, not just where we go. We work in a hybrid way, with a mix of office, home, and remote based working (Business need permitting). Our hybrid working arrangements support flexibility and collaboration, helping our teams to thrive. We are committed to equality, diversity and inclusion, providing opportunity and ambition for all, supporting and enabling our people to deliver the best possible services for our residents. Closing date: 11.55 pm, 15 March 2026 If you think you have what it takes to be successful in this Systems Administrator role, even if you don t meet all the requirements, please apply. We would appreciate the opportunity to consider your application. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.
ERP Implementation Consultant (ERP Consultant, ERP Implementation, ERP Software, ERP Project Manager, SaaS ERP) - Turbo-charge your ERP career with a new product launch! An ERP Implementation Consultant (ERP Consultant, ERP Implementation, ERP Software, ERP Project Manager, SaaS ERP) is required by a leading Ipswich-based software house with a 20+ year track record of delivering top-tier ERP, website, and app solutions. With a robust P&L and a close-knit, multi-talented team, the company is poised for exciting growth following the launch of its new ERP solution. You will need: Hands-on experience delivering at least 2 ERP implementation projects Business analysis, scoping and requirements gathering expertise Experience with finance and accounting ERP modules Strong client-facing skills, including training and go-live support Willingness to commute to Ipswich 2-3 days per week With four years of product development complete, this new SaaS-based business system is ready to launch. As one of the first consultants on the team, your career will scale rapidly as the business doubles in size over the next 3 years. In this role, you will manage the full ERP implementation lifecycle across mid-sized clients (20 to 50 users), predominantly in wholesale, distribution, ecommerce, and import/export sectors. You'll lead everything from scoping and demonstrations through to go-live, with modules covering Finance, Warehousing, Ecommerce, Order Management and Supply Chain. Role Selling Points: Be part of a brand new product launch with full backing from an established software house Work closely with Sales, Marketing, Development, SMT and Support Chance to progress into Head of Consulting or Professional Services Manager Reference sites and existing delivery/support team already in place Hybrid working: 2-3 days onsite in Ipswich
07/10/2025
Full time
ERP Implementation Consultant (ERP Consultant, ERP Implementation, ERP Software, ERP Project Manager, SaaS ERP) - Turbo-charge your ERP career with a new product launch! An ERP Implementation Consultant (ERP Consultant, ERP Implementation, ERP Software, ERP Project Manager, SaaS ERP) is required by a leading Ipswich-based software house with a 20+ year track record of delivering top-tier ERP, website, and app solutions. With a robust P&L and a close-knit, multi-talented team, the company is poised for exciting growth following the launch of its new ERP solution. You will need: Hands-on experience delivering at least 2 ERP implementation projects Business analysis, scoping and requirements gathering expertise Experience with finance and accounting ERP modules Strong client-facing skills, including training and go-live support Willingness to commute to Ipswich 2-3 days per week With four years of product development complete, this new SaaS-based business system is ready to launch. As one of the first consultants on the team, your career will scale rapidly as the business doubles in size over the next 3 years. In this role, you will manage the full ERP implementation lifecycle across mid-sized clients (20 to 50 users), predominantly in wholesale, distribution, ecommerce, and import/export sectors. You'll lead everything from scoping and demonstrations through to go-live, with modules covering Finance, Warehousing, Ecommerce, Order Management and Supply Chain. Role Selling Points: Be part of a brand new product launch with full backing from an established software house Work closely with Sales, Marketing, Development, SMT and Support Chance to progress into Head of Consulting or Professional Services Manager Reference sites and existing delivery/support team already in place Hybrid working: 2-3 days onsite in Ipswich