Job Title: 2nd Line Support Engineer Location: Just outside Ipswich (Office-based) Salary: Up to £35,000 per annum Contract: Full-time, Permanent Are you an experienced IT Support Engineer looking to take the next step in your career? We're working with a leading business based just outside Ipswich who are seeking a 2nd Line Support Engineer to join their growing IT team. This is a customer-facing, office-based role where you'll be responsible for resolving more complex technical issues, supporting a wide range of technologies, and working closely with key business users. Due to the location, a full UK driving licence and access to your own vehicle are essential. Key Responsibilities Act as an escalation point for 1st line support, taking ownership of 2nd line incidents and requests. Diagnose and resolve technical issues across Windows operating systems, Microsoft 365, networking, and hardware. Configure, install, and maintain desktops, laptops, mobile devices, and peripherals. Work closely with key business stakeholders, delivering clear communication and excellent customer service. Assist with IT projects, system upgrades, and process improvements where required. Skills & Experience Proven experience in a 2nd Line IT Support or advanced Service Desk role. Strong troubleshooting skills across Windows OS, Microsoft 365, Active Directory, and basic networking. Excellent communication and interpersonal skills, with a customer-first mindset. Ability to work independently, manage priorities, and resolve issues effectively. Full, clean UK driving licence (essential due to location). Want to know more? APPLY TODAY!
08/09/2025
Full time
Job Title: 2nd Line Support Engineer Location: Just outside Ipswich (Office-based) Salary: Up to £35,000 per annum Contract: Full-time, Permanent Are you an experienced IT Support Engineer looking to take the next step in your career? We're working with a leading business based just outside Ipswich who are seeking a 2nd Line Support Engineer to join their growing IT team. This is a customer-facing, office-based role where you'll be responsible for resolving more complex technical issues, supporting a wide range of technologies, and working closely with key business users. Due to the location, a full UK driving licence and access to your own vehicle are essential. Key Responsibilities Act as an escalation point for 1st line support, taking ownership of 2nd line incidents and requests. Diagnose and resolve technical issues across Windows operating systems, Microsoft 365, networking, and hardware. Configure, install, and maintain desktops, laptops, mobile devices, and peripherals. Work closely with key business stakeholders, delivering clear communication and excellent customer service. Assist with IT projects, system upgrades, and process improvements where required. Skills & Experience Proven experience in a 2nd Line IT Support or advanced Service Desk role. Strong troubleshooting skills across Windows OS, Microsoft 365, Active Directory, and basic networking. Excellent communication and interpersonal skills, with a customer-first mindset. Ability to work independently, manage priorities, and resolve issues effectively. Full, clean UK driving licence (essential due to location). Want to know more? APPLY TODAY!
Job Title: 2nd Line Support Engineer Location: Just outside Ipswich (Office-based) Salary: Up to 35,000 per annum Contract: Full-time, Permanent Are you an experienced IT Support Engineer looking to take the next step in your career? We're working with a leading business based just outside Ipswich who are seeking a 2nd Line Support Engineer to join their growing IT team. This is a customer-facing, office-based role where you'll be responsible for resolving more complex technical issues, supporting a wide range of technologies, and working closely with key business users. Due to the location, a full UK driving licence and access to your own vehicle are essential. Key Responsibilities Act as an escalation point for 1st line support, taking ownership of 2nd line incidents and requests. Diagnose and resolve technical issues across Windows operating systems, Microsoft 365, networking, and hardware. Configure, install, and maintain desktops, laptops, mobile devices, and peripherals. Work closely with key business stakeholders, delivering clear communication and excellent customer service. Assist with IT projects, system upgrades, and process improvements where required. Skills & Experience Proven experience in a 2nd Line IT Support or advanced Service Desk role. Strong troubleshooting skills across Windows OS, Microsoft 365, Active Directory, and basic networking. Excellent communication and interpersonal skills, with a customer-first mindset. Ability to work independently, manage priorities, and resolve issues effectively. Full, clean UK driving licence (essential due to location). Want to know more? APPLY TODAY!
08/09/2025
Full time
Job Title: 2nd Line Support Engineer Location: Just outside Ipswich (Office-based) Salary: Up to 35,000 per annum Contract: Full-time, Permanent Are you an experienced IT Support Engineer looking to take the next step in your career? We're working with a leading business based just outside Ipswich who are seeking a 2nd Line Support Engineer to join their growing IT team. This is a customer-facing, office-based role where you'll be responsible for resolving more complex technical issues, supporting a wide range of technologies, and working closely with key business users. Due to the location, a full UK driving licence and access to your own vehicle are essential. Key Responsibilities Act as an escalation point for 1st line support, taking ownership of 2nd line incidents and requests. Diagnose and resolve technical issues across Windows operating systems, Microsoft 365, networking, and hardware. Configure, install, and maintain desktops, laptops, mobile devices, and peripherals. Work closely with key business stakeholders, delivering clear communication and excellent customer service. Assist with IT projects, system upgrades, and process improvements where required. Skills & Experience Proven experience in a 2nd Line IT Support or advanced Service Desk role. Strong troubleshooting skills across Windows OS, Microsoft 365, Active Directory, and basic networking. Excellent communication and interpersonal skills, with a customer-first mindset. Ability to work independently, manage priorities, and resolve issues effectively. Full, clean UK driving licence (essential due to location). Want to know more? APPLY TODAY!
Business Development Manager - Freight My client is a forward-thinking distribution service provider who is truly dedicated to delivering seamless solutions and outstanding customer service. With a fantastic level of longevity with their current employees, they offer exciting learning and progression opportunities, and they are looking forward to welcoming someone new to the Sales Team. Are you a driven sales professional with experience in freight? We're looking for a Business Development Manager to join a growing team, focusing on new business development across sea and air freight services. £30k - £50k DOE Field-based - Remote Ideally based in the North of England. Coverage area includes Liverpool, Hull, and Newcastle-upon-Tyne, where there is strong prospect potential. Monday - Friday; 8:30am - 5pm (1 hour lunch) Mileage allowance Competitive package with realistic revenue-focused targets. Driving Licence essential Role: Within the Business Development Manager position, you will be tasked with driving new business growth - generating your own leads, building your pipeline, and securing new clients, covering a dynamic territory with strong opportunities for freight development. You will own the sales cycle: from prospecting to closing deals, before handing accounts over for long-term management. Key responsibilities will include: Building and maintaining a healthy sales pipeline. Preparing and delivering tailored sales presentations, quotes, and solutions to prospective customers. Attending industry events, trade shows, and networking opportunities to generate leads. Working with internal freight and customer support teams to ensure a smooth onboarding and handover of new clients. Contributing to sales forecasts and updating management on progress against revenue goals. Managing your own schedule effectively to balance client visits across Liverpool, Hull, and Newcastle, ensuring efficient coverage. Managing your activity through our CRM system, ensuring accurate records and reporting. Keeping up to date with freight trends, competitor activity, and regional opportunities to maximise prospecting efforts. Staying updated on carrier services, routes, and international trade regulations relevant to freight forwarding. Attending weekly virtual Monday morning meetings and working collaboratively with a supportive and experienced management team. Requirements: If you're ambitious, motivated, and ready to take ownership of a pure new business sales role in freight forwarding, we'd love to hear from you. To be successfully considered for this role you will need to have Freight forwarding sales experience (sea/air freight preferred). Whether you're an experienced field-based BDM who can manage their own time and meetings, or maybe have internal freight sales professional, but you're ready to step into a field role. A self-starter with strong prospecting skills and a passion for winning new business. Proven new business sales ability - confident in lead generation, prospecting, and closing deals. Strong knowledge of sea and/or air freight operations, pricing, and service options. CRM proficiency and ability to manage a pipeline, keep accurate records, and use data to drive decisions. Effective time management, ability to self-manage workload, travel schedule, and priorities effectively. Presentation & negotiation skills. You must be comfortable pitching to clients, presenting proposals, and negotiating contracts. Additional Information 8:30am to 5pm (one hour lunch) Monday to Friday Health scheme 25 days annual leave + BH Excellent pension scheme. Quarterly one to ones. Option to partake in company shares scheme. Great scope for development and progression. Promote from within approach. Engagement in CSR activities. Regular incentives. Supportive management team with tailored training depending on your level of experience. Flexibility and autonomy to plan your own schedule. Collaborative, open working culture. Competitive package with realistic revenue-focused targets. This is brilliant opportunity for you to join an established company that values collaboration, supports your growth, and rewards your success. To find out more, call Safer Hand Solutions and ask for Hannah Kirk, or apply today to be considered for the role. Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we may only contact applicants directly who have been successfully shortlisted but may also contact you in regards to any other suitable vacancies. JBRP1_UKTJ
08/09/2025
Full time
Business Development Manager - Freight My client is a forward-thinking distribution service provider who is truly dedicated to delivering seamless solutions and outstanding customer service. With a fantastic level of longevity with their current employees, they offer exciting learning and progression opportunities, and they are looking forward to welcoming someone new to the Sales Team. Are you a driven sales professional with experience in freight? We're looking for a Business Development Manager to join a growing team, focusing on new business development across sea and air freight services. £30k - £50k DOE Field-based - Remote Ideally based in the North of England. Coverage area includes Liverpool, Hull, and Newcastle-upon-Tyne, where there is strong prospect potential. Monday - Friday; 8:30am - 5pm (1 hour lunch) Mileage allowance Competitive package with realistic revenue-focused targets. Driving Licence essential Role: Within the Business Development Manager position, you will be tasked with driving new business growth - generating your own leads, building your pipeline, and securing new clients, covering a dynamic territory with strong opportunities for freight development. You will own the sales cycle: from prospecting to closing deals, before handing accounts over for long-term management. Key responsibilities will include: Building and maintaining a healthy sales pipeline. Preparing and delivering tailored sales presentations, quotes, and solutions to prospective customers. Attending industry events, trade shows, and networking opportunities to generate leads. Working with internal freight and customer support teams to ensure a smooth onboarding and handover of new clients. Contributing to sales forecasts and updating management on progress against revenue goals. Managing your own schedule effectively to balance client visits across Liverpool, Hull, and Newcastle, ensuring efficient coverage. Managing your activity through our CRM system, ensuring accurate records and reporting. Keeping up to date with freight trends, competitor activity, and regional opportunities to maximise prospecting efforts. Staying updated on carrier services, routes, and international trade regulations relevant to freight forwarding. Attending weekly virtual Monday morning meetings and working collaboratively with a supportive and experienced management team. Requirements: If you're ambitious, motivated, and ready to take ownership of a pure new business sales role in freight forwarding, we'd love to hear from you. To be successfully considered for this role you will need to have Freight forwarding sales experience (sea/air freight preferred). Whether you're an experienced field-based BDM who can manage their own time and meetings, or maybe have internal freight sales professional, but you're ready to step into a field role. A self-starter with strong prospecting skills and a passion for winning new business. Proven new business sales ability - confident in lead generation, prospecting, and closing deals. Strong knowledge of sea and/or air freight operations, pricing, and service options. CRM proficiency and ability to manage a pipeline, keep accurate records, and use data to drive decisions. Effective time management, ability to self-manage workload, travel schedule, and priorities effectively. Presentation & negotiation skills. You must be comfortable pitching to clients, presenting proposals, and negotiating contracts. Additional Information 8:30am to 5pm (one hour lunch) Monday to Friday Health scheme 25 days annual leave + BH Excellent pension scheme. Quarterly one to ones. Option to partake in company shares scheme. Great scope for development and progression. Promote from within approach. Engagement in CSR activities. Regular incentives. Supportive management team with tailored training depending on your level of experience. Flexibility and autonomy to plan your own schedule. Collaborative, open working culture. Competitive package with realistic revenue-focused targets. This is brilliant opportunity for you to join an established company that values collaboration, supports your growth, and rewards your success. To find out more, call Safer Hand Solutions and ask for Hannah Kirk, or apply today to be considered for the role. Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we may only contact applicants directly who have been successfully shortlisted but may also contact you in regards to any other suitable vacancies. JBRP1_UKTJ
Job Description: SailPoint ISC Engineer / Consultant (UK) Location: Remote (UK-based) Type: Outside IR35 Contract - 3 months (with strong potential for extension) Working Hours: Standard UK Business Hours (BST) We are seeking a highly skilled SailPoint Identity Security Cloud (ISC) Engineer / Consultant to lead the design, implementation, and deployment of SailPoint solutions for a leading organisation. This role requires hands-on expertise with SailPoint ISC and a proven track record in delivering end-to-end identity and access management (IAM) projects. As a trusted consultant, you will play a pivotal role in ensuring the security and efficiency of identity governance processes, working directly with stakeholders to define requirements, build scalable solutions, and onboard critical business applications. Key Responsibilities: Lead the end-to-end implementation and deployment of SailPoint ISC solutions. Design, configure, and implement custom rules, workflows, and policies to meet client requirements. Manage application onboarding and set up certification campaigns within SailPoint. Provide technical leadership and best practice guidance throughout the project lifecycle. Collaborate with business and technical stakeholders, ensuring IAM solutions align with security and compliance needs. Conduct presentations, training sessions, and documentation handover to client teams. Troubleshoot and resolve complex IAM issues, ensuring smooth delivery. Required Skills & Experience: 3-5+ years of proven hands-on experience with SailPoint ISC (Identity Security Cloud), including end-to-end implementations. Strong understanding of IAM principles, governance, and lifecycle management. Proficiency in creating rules, workflows, and custom configurations from scratch. Experience onboarding applications and running certification campaigns. Strong communication and presentation skills, with the ability to engage stakeholders at all levels. SailPoint ISC or IDN Engineer Certification (required). Nice-to-Haves: Experience with integration of SailPoint ISC with other IAM or security platforms. Familiarity with hybrid environments (cloud + on-premise). Consulting background with multiple client engagements. Why Join? Work remotely on a high-impact contract with potential extensions. Be at the forefront of IAM delivery for a leading London-based organisation. Collaborate with a team of skilled security professionals and directly influence IAM strategy. How to apply? Send a CV to People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas. JBRP1_UKTJ
08/09/2025
Full time
Job Description: SailPoint ISC Engineer / Consultant (UK) Location: Remote (UK-based) Type: Outside IR35 Contract - 3 months (with strong potential for extension) Working Hours: Standard UK Business Hours (BST) We are seeking a highly skilled SailPoint Identity Security Cloud (ISC) Engineer / Consultant to lead the design, implementation, and deployment of SailPoint solutions for a leading organisation. This role requires hands-on expertise with SailPoint ISC and a proven track record in delivering end-to-end identity and access management (IAM) projects. As a trusted consultant, you will play a pivotal role in ensuring the security and efficiency of identity governance processes, working directly with stakeholders to define requirements, build scalable solutions, and onboard critical business applications. Key Responsibilities: Lead the end-to-end implementation and deployment of SailPoint ISC solutions. Design, configure, and implement custom rules, workflows, and policies to meet client requirements. Manage application onboarding and set up certification campaigns within SailPoint. Provide technical leadership and best practice guidance throughout the project lifecycle. Collaborate with business and technical stakeholders, ensuring IAM solutions align with security and compliance needs. Conduct presentations, training sessions, and documentation handover to client teams. Troubleshoot and resolve complex IAM issues, ensuring smooth delivery. Required Skills & Experience: 3-5+ years of proven hands-on experience with SailPoint ISC (Identity Security Cloud), including end-to-end implementations. Strong understanding of IAM principles, governance, and lifecycle management. Proficiency in creating rules, workflows, and custom configurations from scratch. Experience onboarding applications and running certification campaigns. Strong communication and presentation skills, with the ability to engage stakeholders at all levels. SailPoint ISC or IDN Engineer Certification (required). Nice-to-Haves: Experience with integration of SailPoint ISC with other IAM or security platforms. Familiarity with hybrid environments (cloud + on-premise). Consulting background with multiple client engagements. Why Join? Work remotely on a high-impact contract with potential extensions. Be at the forefront of IAM delivery for a leading London-based organisation. Collaborate with a team of skilled security professionals and directly influence IAM strategy. How to apply? Send a CV to People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas. JBRP1_UKTJ
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We are seeking a highly motivated, self-starter, passionate with a proven flair to establish and drive new business opportunities. In this role, you will be responsible for driving growth and expanding our business opportunities across multiple sectors. The ideal candidate will have a proven track record in building and nurturing client relationships, identifying new business opportunities, and creating strategic partnerships to elevate the company's presence in the market. As a Senior Business Development Manager, you will play a key role in setting the direction of business growth strategies and collaborate with leadership to shape the future of the organization. What you'll do: Lead Business Development Efforts: Secure new business opportunities, focusing on strategic growth within key markets and sectors. Drive revenue by identifying high-potential leads, preparing proposals, and negotiating contracts while achieving or exceeding sales targets. Prospecting and Qualification: Identify and reach out to potential customers, defining your ideal customer by profiling key demographics. Conduct di scovery cal ls and meetings to understand customer needs, challenges, and pain points, qualifying requirements at the early stages of engagement. Relationship Management: Build long-lasting relationships with C-suite executives and key stakeholders to ensure high-level satisfaction and trust. Engage and manage key partner relationships, introducing partners to customers at the right time. Proposal & Contract Negotiation: Prepare and deliver compelling proposals, presentations, and contracts that align with client needs and company goals. Negotiate terms and conditions at all levels, striving for the best outcome for both customer and company. Strategic Partnerships and Networking: Cultivate partnerships with external organizations and industry influencers to enhance business reach, revenue, and market position. Attend industry events, conferences, and networking opportunities to promote the company and build relationships with potential clients and partners. Accountability and Reporting: Provide regular updates to the business regarding activities, sales forecasts, and strategic recommendations. Ensure CRM accountability, managing opportunities through the sales cycle, and providing clear weekly updates to key stakeholders. What you'll bring: A track record of delivering new business telecoms sales/deals into midsized to large national businesses. Excellent communication, negotiation, and presentation skills Commercially savvy - adept at optimizing a diverse range of revenue-driving KPIs Proven track record to secure national telecommunication accounts to prospect, present and close sales. Experience in a matrix, complex, sales and customer focused organisation - and ideally comfortable exposure in a build and grow business environment. Resilient in the face of obstacles and experienced in working in a young business with rapidly changing capabilities and demands. Relentless focus on achieving sales results even in the face of obstacles and the challenges of a fast-evolving business. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: This role is a Field based and involve travel around the UK including regular visits to Sky Offices, including our head office in Isleworth Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
08/09/2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We are seeking a highly motivated, self-starter, passionate with a proven flair to establish and drive new business opportunities. In this role, you will be responsible for driving growth and expanding our business opportunities across multiple sectors. The ideal candidate will have a proven track record in building and nurturing client relationships, identifying new business opportunities, and creating strategic partnerships to elevate the company's presence in the market. As a Senior Business Development Manager, you will play a key role in setting the direction of business growth strategies and collaborate with leadership to shape the future of the organization. What you'll do: Lead Business Development Efforts: Secure new business opportunities, focusing on strategic growth within key markets and sectors. Drive revenue by identifying high-potential leads, preparing proposals, and negotiating contracts while achieving or exceeding sales targets. Prospecting and Qualification: Identify and reach out to potential customers, defining your ideal customer by profiling key demographics. Conduct di scovery cal ls and meetings to understand customer needs, challenges, and pain points, qualifying requirements at the early stages of engagement. Relationship Management: Build long-lasting relationships with C-suite executives and key stakeholders to ensure high-level satisfaction and trust. Engage and manage key partner relationships, introducing partners to customers at the right time. Proposal & Contract Negotiation: Prepare and deliver compelling proposals, presentations, and contracts that align with client needs and company goals. Negotiate terms and conditions at all levels, striving for the best outcome for both customer and company. Strategic Partnerships and Networking: Cultivate partnerships with external organizations and industry influencers to enhance business reach, revenue, and market position. Attend industry events, conferences, and networking opportunities to promote the company and build relationships with potential clients and partners. Accountability and Reporting: Provide regular updates to the business regarding activities, sales forecasts, and strategic recommendations. Ensure CRM accountability, managing opportunities through the sales cycle, and providing clear weekly updates to key stakeholders. What you'll bring: A track record of delivering new business telecoms sales/deals into midsized to large national businesses. Excellent communication, negotiation, and presentation skills Commercially savvy - adept at optimizing a diverse range of revenue-driving KPIs Proven track record to secure national telecommunication accounts to prospect, present and close sales. Experience in a matrix, complex, sales and customer focused organisation - and ideally comfortable exposure in a build and grow business environment. Resilient in the face of obstacles and experienced in working in a young business with rapidly changing capabilities and demands. Relentless focus on achieving sales results even in the face of obstacles and the challenges of a fast-evolving business. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: This role is a Field based and involve travel around the UK including regular visits to Sky Offices, including our head office in Isleworth Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Internal Quality Assurer (IQA) 12-Month Fixed-Term Contract (Remote Working) Salary: £28,000 - £35,000 per annum About the Role We're looking for an experienced Internal Quality Assurer (IQA) to join the team on a 12-month fixed-term contract. This is a fully remote role, offering flexibility and access to diverse digital learning environments. The IQA will oversee and assure the quality of assessment and delivery for: Gateway - Extended Certificate in Digital & IT (Level 2 and above) Agored Diploma in Digital Product Management (Level 4) You'll ensure assessments comply with regulatory standards and uphold the highest quality in learner experiences and outcomes. Key Responsibilities Review and sample learner portfolios and assessments to ensure consistent, valid, and reliable judgements across all assessors. Monitor and evaluate assessment practices against awarding body requirements and internal quality criteria. Provide constructive feedback to assessors, guiding improvements and supporting professional development. Conduct remote standardisation, moderation, and calibration sessions with assessors to maintain consistency and fairness. Collaborate with training designers and delivery teams to enhance assessment tools and methods. Ensure all documentation and records of quality assurance activities are accurate, compliant, and audit-ready. What We're Looking For Experience as an IQA or similar role within further education or training environments. Strong knowledge of digital/IT qualifications at Level 2 (Gateway - Extended Certificate) and Level 4 (Agored - Digital Product Management). Familiarity with regulatory quality assurance practices, internal verification, and external verification processes. Proficiency with remote quality assurance tools and platforms (digital portfolios, LMS, conferencing tools). Excellent communication, attention to detail, and ability to deliver clear feedback. Organised, analytical, and committed to maintaining high-quality learner outcomes. Why You'll Enjoy This Role Fully remote working-flexible, efficient, and location-independent. Play a key role in maintaining and enhancing the quality of learning journeys in a dynamic digital training provider. Be part of an innovative, tech-savvy culture that values professional development and continuous improvement. Influence and shape assessment standards that directly impact learner success in digital skills. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency. JBRP1_UKTJ
08/09/2025
Full time
Internal Quality Assurer (IQA) 12-Month Fixed-Term Contract (Remote Working) Salary: £28,000 - £35,000 per annum About the Role We're looking for an experienced Internal Quality Assurer (IQA) to join the team on a 12-month fixed-term contract. This is a fully remote role, offering flexibility and access to diverse digital learning environments. The IQA will oversee and assure the quality of assessment and delivery for: Gateway - Extended Certificate in Digital & IT (Level 2 and above) Agored Diploma in Digital Product Management (Level 4) You'll ensure assessments comply with regulatory standards and uphold the highest quality in learner experiences and outcomes. Key Responsibilities Review and sample learner portfolios and assessments to ensure consistent, valid, and reliable judgements across all assessors. Monitor and evaluate assessment practices against awarding body requirements and internal quality criteria. Provide constructive feedback to assessors, guiding improvements and supporting professional development. Conduct remote standardisation, moderation, and calibration sessions with assessors to maintain consistency and fairness. Collaborate with training designers and delivery teams to enhance assessment tools and methods. Ensure all documentation and records of quality assurance activities are accurate, compliant, and audit-ready. What We're Looking For Experience as an IQA or similar role within further education or training environments. Strong knowledge of digital/IT qualifications at Level 2 (Gateway - Extended Certificate) and Level 4 (Agored - Digital Product Management). Familiarity with regulatory quality assurance practices, internal verification, and external verification processes. Proficiency with remote quality assurance tools and platforms (digital portfolios, LMS, conferencing tools). Excellent communication, attention to detail, and ability to deliver clear feedback. Organised, analytical, and committed to maintaining high-quality learner outcomes. Why You'll Enjoy This Role Fully remote working-flexible, efficient, and location-independent. Play a key role in maintaining and enhancing the quality of learning journeys in a dynamic digital training provider. Be part of an innovative, tech-savvy culture that values professional development and continuous improvement. Influence and shape assessment standards that directly impact learner success in digital skills. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency. JBRP1_UKTJ
Senior BMS Optimisation Specialist Location - London (Remote) Salary - £55,000 + Car allowance, Commission scheme, 25 days annual leave increasing to 28 days with length of service (+ bank holidays), Option to buy / sell up to 3 days holiday each year, Contributory pension scheme (5% Matched), Life insurance, Private medical insurance + more I'm working on behalf of a client in the energy and building optimisation space to recruit a Senior Optimisation Specialist. This is a hands-on, technically focused role for someone with advanced skills in BMS and software engineering, who is passionate about enhancing energy performance across a variety of building types. The successful candidate will play a key role in supporting clients both remotely and on-site, implementing and optimising building control software, delivering energy-saving strategies, and supporting decarbonisation goals. This role sits within a high-performing team committed to delivering real-world impact through smart, sustainable building solutions. What You'll Be Doing Provide technical support and troubleshooting for BMS software, ensuring correct operation and resolving system issues Implement and configure software modifications based on Description of Operations and control strategies Collaborate with client engineering teams to deliver training and implement solutions that improve efficiency and system performance Work with optimisation engineers to test and deploy software strategies on-site, ensuring systems operate as intended Manage software access, licensing, and security protocols in line with internal cyber standards Conduct HVAC/BMS energy optimisation surveys, reviewing control setups, graphics, and plant performance Produce detailed survey reports with proposed technical interventions, ROI estimates, and optimisation strategies Perform maintenance activities on sensors, control panels, software interfaces, BMS controllers, and other system hardware Support occasional reactive callouts to resolve BMS/HVAC-related issues Always maintain awareness of Health & Safety standards on-site; review RAMS and conduct POWRAs as needed Identify and mitigate operational risks before and during site visits, taking action if safety standards are not met What You'll Bring HNC/ONC or equivalent in Electrical or Electronic Engineering Strong knowledge of BMS systems such as Trend, Tridium, Siemens and/or Cylon Proven experience in BEMS service or project roles, with a focus on energy efficiency and controls optimisation CSCS Gold card holder Skilled in Microsoft Project and Microsoft Office (especially Excel) Degree in Building Services (desirable, not essential) Strong appreciation of site operations and stakeholder expectations Solution-focused mindset with the ability to tackle complex technical challenges Excellent communication skills - able to build strong working relationships with clients and colleagues A proactive, team-oriented attitude and a passion for driving sustainable outcomes High attention to detail and personal accountability UK Driving Licence and full eligibility to work in the UK Comfortable working in a fast-paced environment with a focus on continuous improvement Benefits Include Guaranteed starting salary from £55,000 (depending on experience) Car allowance and access to EV car scheme 25 days annual leave (increasing to 28 with length of service) + bank holidays Option to buy or sell up to 3 days holiday each year 5% matched contributory pension scheme Life insurance and private medical cover Enhanced family leave policies Employee assistance helpline and online GP service Cycle to work scheme Annual railcard Annual flu jab and eye test Professional development and sustainability allowance Two sustainable holiday travel days One paid volunteer day each year Support for one professional membership fee annually Employee referral reward scheme Interested? If you're a technically strong and purpose-driven optimisation specialist looking for your next opportunity in an organisation making a real impact, please apply with your CV or feel free to call Damien on SER-IN JBRP1_UKTJ
08/09/2025
Full time
Senior BMS Optimisation Specialist Location - London (Remote) Salary - £55,000 + Car allowance, Commission scheme, 25 days annual leave increasing to 28 days with length of service (+ bank holidays), Option to buy / sell up to 3 days holiday each year, Contributory pension scheme (5% Matched), Life insurance, Private medical insurance + more I'm working on behalf of a client in the energy and building optimisation space to recruit a Senior Optimisation Specialist. This is a hands-on, technically focused role for someone with advanced skills in BMS and software engineering, who is passionate about enhancing energy performance across a variety of building types. The successful candidate will play a key role in supporting clients both remotely and on-site, implementing and optimising building control software, delivering energy-saving strategies, and supporting decarbonisation goals. This role sits within a high-performing team committed to delivering real-world impact through smart, sustainable building solutions. What You'll Be Doing Provide technical support and troubleshooting for BMS software, ensuring correct operation and resolving system issues Implement and configure software modifications based on Description of Operations and control strategies Collaborate with client engineering teams to deliver training and implement solutions that improve efficiency and system performance Work with optimisation engineers to test and deploy software strategies on-site, ensuring systems operate as intended Manage software access, licensing, and security protocols in line with internal cyber standards Conduct HVAC/BMS energy optimisation surveys, reviewing control setups, graphics, and plant performance Produce detailed survey reports with proposed technical interventions, ROI estimates, and optimisation strategies Perform maintenance activities on sensors, control panels, software interfaces, BMS controllers, and other system hardware Support occasional reactive callouts to resolve BMS/HVAC-related issues Always maintain awareness of Health & Safety standards on-site; review RAMS and conduct POWRAs as needed Identify and mitigate operational risks before and during site visits, taking action if safety standards are not met What You'll Bring HNC/ONC or equivalent in Electrical or Electronic Engineering Strong knowledge of BMS systems such as Trend, Tridium, Siemens and/or Cylon Proven experience in BEMS service or project roles, with a focus on energy efficiency and controls optimisation CSCS Gold card holder Skilled in Microsoft Project and Microsoft Office (especially Excel) Degree in Building Services (desirable, not essential) Strong appreciation of site operations and stakeholder expectations Solution-focused mindset with the ability to tackle complex technical challenges Excellent communication skills - able to build strong working relationships with clients and colleagues A proactive, team-oriented attitude and a passion for driving sustainable outcomes High attention to detail and personal accountability UK Driving Licence and full eligibility to work in the UK Comfortable working in a fast-paced environment with a focus on continuous improvement Benefits Include Guaranteed starting salary from £55,000 (depending on experience) Car allowance and access to EV car scheme 25 days annual leave (increasing to 28 with length of service) + bank holidays Option to buy or sell up to 3 days holiday each year 5% matched contributory pension scheme Life insurance and private medical cover Enhanced family leave policies Employee assistance helpline and online GP service Cycle to work scheme Annual railcard Annual flu jab and eye test Professional development and sustainability allowance Two sustainable holiday travel days One paid volunteer day each year Support for one professional membership fee annually Employee referral reward scheme Interested? If you're a technically strong and purpose-driven optimisation specialist looking for your next opportunity in an organisation making a real impact, please apply with your CV or feel free to call Damien on SER-IN JBRP1_UKTJ
A top law firm based in Ipswich are looking to recruit a Development Team Leader to lead the Product Development team. The Product Development Team Leader will provide technical vision and leadership to successfully develop and implement new solutions, products and services in order to enhance user experience and outcomes and align delivery to the firms strategic vision. Key responsibilities will include: Working with the Solutions Architect and senior IT team members to ensure that solutions are designed and developed in line with the firms strategies, using Microsoft Cloud based technologies / platform. Working with stakeholders both within and outside of IT to understand their needs, helping to translate into requirements and ultimately deliver business value. Mentoring junior members of the Product Development team, helping them to embrace new technologies and foster a growth and innovation culture within the team. Driving the adoption of DevOps and Scrum within the IT team with a focus on CI/CD and IaC to enable automation within the SDLC. Working with the Senior QA Engineer to implement automated test processes where possible. The successful candidate will have a background of a least 6+ years of hands on software development, including proven experience in overseeing the full implementation of the Software Development Life Cycle. Experience working within Azure DevOps and running DevOps methodologies as well as working with agile development methodologies.
08/09/2025
Full time
A top law firm based in Ipswich are looking to recruit a Development Team Leader to lead the Product Development team. The Product Development Team Leader will provide technical vision and leadership to successfully develop and implement new solutions, products and services in order to enhance user experience and outcomes and align delivery to the firms strategic vision. Key responsibilities will include: Working with the Solutions Architect and senior IT team members to ensure that solutions are designed and developed in line with the firms strategies, using Microsoft Cloud based technologies / platform. Working with stakeholders both within and outside of IT to understand their needs, helping to translate into requirements and ultimately deliver business value. Mentoring junior members of the Product Development team, helping them to embrace new technologies and foster a growth and innovation culture within the team. Driving the adoption of DevOps and Scrum within the IT team with a focus on CI/CD and IaC to enable automation within the SDLC. Working with the Senior QA Engineer to implement automated test processes where possible. The successful candidate will have a background of a least 6+ years of hands on software development, including proven experience in overseeing the full implementation of the Software Development Life Cycle. Experience working within Azure DevOps and running DevOps methodologies as well as working with agile development methodologies.
The Role: Working for a regional tool and lifting hire equipment supplier, we are looking for a star, a sales professional with drive, passion & self-motivation who can demonstrate their previous success in a similar position. A field-based sales role responsible for identifying and increasing hire and sales opportunities for a wide range of tool and lifting equipment within an area covering East Anglia. Working closely with the sales and senior management team, the position is primarily focused on bringing in new business, whilst also growing existing customer accounts profitably. You will have significant autonomy in tailoring the offering to meet your customer needs. This is a full time, permanent position with a company car, mobile phone and an excellent bonus / commission structure. Base salary circa £40k - £45k per annum plus bonus, vehicle etc. Key Responsibilities: As an Business Development Manager - Tool Hire , your job role would include: Identify and develop new business opportunities Maximise revenue from existing customer accounts Establish, develop and maintain positive customer relationships Keep up-to-date with industry developments, market trends etc Meet or exceed agreed sales targets Work both on building sites and client offices Skills: The ideal candidate for the Business Development Manager - Tool Hire, role will have: Previous experience in one or more of the following roles: Sales Executive; Area Sales Manager; Business Development Manager; Technical Sales Representative, Key Account Sales, or Field Sales You will need previous experience within the Plant Hire / Tool Hire industry Excellent selling, communication and negotiation skills Ability to work both independently and as part of a team Highly motivated and target driven Customer focused with excellent customer service skills Successful track record in field sales You must be confident using IT software Full UK drivers licence Benefits: Within the role of Area Sales Manager - Tool Hire, you would receive: Company Car Uncapped Bonus No weekend work Pension scheme Full time permanent position Please follow the link if you'd like to apply.
08/09/2025
Full time
The Role: Working for a regional tool and lifting hire equipment supplier, we are looking for a star, a sales professional with drive, passion & self-motivation who can demonstrate their previous success in a similar position. A field-based sales role responsible for identifying and increasing hire and sales opportunities for a wide range of tool and lifting equipment within an area covering East Anglia. Working closely with the sales and senior management team, the position is primarily focused on bringing in new business, whilst also growing existing customer accounts profitably. You will have significant autonomy in tailoring the offering to meet your customer needs. This is a full time, permanent position with a company car, mobile phone and an excellent bonus / commission structure. Base salary circa £40k - £45k per annum plus bonus, vehicle etc. Key Responsibilities: As an Business Development Manager - Tool Hire , your job role would include: Identify and develop new business opportunities Maximise revenue from existing customer accounts Establish, develop and maintain positive customer relationships Keep up-to-date with industry developments, market trends etc Meet or exceed agreed sales targets Work both on building sites and client offices Skills: The ideal candidate for the Business Development Manager - Tool Hire, role will have: Previous experience in one or more of the following roles: Sales Executive; Area Sales Manager; Business Development Manager; Technical Sales Representative, Key Account Sales, or Field Sales You will need previous experience within the Plant Hire / Tool Hire industry Excellent selling, communication and negotiation skills Ability to work both independently and as part of a team Highly motivated and target driven Customer focused with excellent customer service skills Successful track record in field sales You must be confident using IT software Full UK drivers licence Benefits: Within the role of Area Sales Manager - Tool Hire, you would receive: Company Car Uncapped Bonus No weekend work Pension scheme Full time permanent position Please follow the link if you'd like to apply.
Trainee Fibre Engineer (Self-Employed) No Experience Needed Full Training + Van + Tools Self-Employed £400 £900/week £27,000 £43,000+ OTE Van, Tools & Fuel Provided Full-Time Nationwide Opportunities Must Have Full UK Manual Driving Licence Looking for a hands-on role with great pay and long-term potential? We re hiring self-employed Trainee Fibre Engineers across the UK. No experience required just reliability, work ethic, and a willingness to work outdoors and at heights. What You ll Earn (Self-Employed) Training Pay: Weeks 1 3: £400/week Weeks 4 11: £500/week After Training (Price Work): £30 per completed job 4 jobs/day: £600/week (£28k+ per year) 5 jobs/day: £750/week (£36k+ per year) 6 jobs/day: £900/week (£43k+ per year) What s Provided Van, fuel card, and all tools supplied Full industry training & certifications (no experience required) Supportive onboarding and ongoing mentoring Work is consistent and long-term with high demand What You ll Be Doing Install and maintain fibre broadband in homes and businesses Climb telegraph poles (up to 15 metres full training provided) Use specialist tools and work outdoors in all weather Deliver high-quality service to customers Who This Is For You have a full UK manual driving licence (held 12+ months, max 6 penalty points) You re reliable, hands-on, and motivated to earn Comfortable working outdoors and at heights You want to build a long-term career on your own terms Previous experience in construction, trades, or telecoms is helpful but not required How It Works This is a self-employed subcontractor role You ll receive full training, support, and equipment Paid per completed job you control your earning potential Ideal for people who want to be rewarded directly for their effort Apply Now Ready to start a hands-on, rewarding career in fibre installation? Apply today to become a self-employed Trainee Fibre Engineer.
08/09/2025
Contractor
Trainee Fibre Engineer (Self-Employed) No Experience Needed Full Training + Van + Tools Self-Employed £400 £900/week £27,000 £43,000+ OTE Van, Tools & Fuel Provided Full-Time Nationwide Opportunities Must Have Full UK Manual Driving Licence Looking for a hands-on role with great pay and long-term potential? We re hiring self-employed Trainee Fibre Engineers across the UK. No experience required just reliability, work ethic, and a willingness to work outdoors and at heights. What You ll Earn (Self-Employed) Training Pay: Weeks 1 3: £400/week Weeks 4 11: £500/week After Training (Price Work): £30 per completed job 4 jobs/day: £600/week (£28k+ per year) 5 jobs/day: £750/week (£36k+ per year) 6 jobs/day: £900/week (£43k+ per year) What s Provided Van, fuel card, and all tools supplied Full industry training & certifications (no experience required) Supportive onboarding and ongoing mentoring Work is consistent and long-term with high demand What You ll Be Doing Install and maintain fibre broadband in homes and businesses Climb telegraph poles (up to 15 metres full training provided) Use specialist tools and work outdoors in all weather Deliver high-quality service to customers Who This Is For You have a full UK manual driving licence (held 12+ months, max 6 penalty points) You re reliable, hands-on, and motivated to earn Comfortable working outdoors and at heights You want to build a long-term career on your own terms Previous experience in construction, trades, or telecoms is helpful but not required How It Works This is a self-employed subcontractor role You ll receive full training, support, and equipment Paid per completed job you control your earning potential Ideal for people who want to be rewarded directly for their effort Apply Now Ready to start a hands-on, rewarding career in fibre installation? Apply today to become a self-employed Trainee Fibre Engineer.
Please note this is a training course and fees apply What is the Business Analysis Placement Programme? Our Business Analysis Placement Programme is designed for anyone looking to start a career as a Business Analyst (BA) using education and recruitment support to help you achieve an entry level role or position. This programme does involve a financial contribution from you to fund your qualification, cv review and recruitment support but the long-term rewards will be extremely lucrative with the average Business Analysts salary in the UK being around 52k pa. What does a Business Analyst do? A Business Analyst is a problem solver who investigates an issue or area of weakness within an organisation or business, analyses solutions and helps facilitate the change that is needed. They do this through following a set of guidelines and principles set out within the BCS Business Analysis Diploma certification. To succeed as a business analyst, you should be somebody who enjoys problem solving and analysing, has good administration skills and communicates well in both written and verbal communication. You should be somebody who can work well alone but when needed be able to integrate well into a team. The role will generally include:- Analysing elements within the business or the whole business Making evaluations of all available data Identifying problems and looking at potential improvements Making a feasibility study in proposed improvements Present your acquired information within a business case to the company or organisation. Implement any agreed or necessary changes, to increase the efficiency of the organisation or business. Industry demand for Business Analysts Demand for Business Analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. Business Analysts ensures a business remains relevant and future proofs against changes both foreseen and sudden. All businesses need to make data driven decisions and the demand for analysts has become a key role for any size of business and has become a very lucrative, in demand position with Senior Business Analyst's commanding salaries in excess of 100k pa. How we help you get you first role We specialise in working with candidates who wish to start or transition into a Business Analyst career. How do we do this? 1. Firstly, we place you on a training program which provides a pathway to the most relevant industry recognised certification being the BCS Business Analysis Diploma. The diploma comprises of 4 certification courses and a final oral examination signing you off as Business Analyst through the BCS. Study time to complete all of the certifications is recommended at around 90 hours to achieve exam pass level. 2. Once you have successfully passed the 4 required certification exams and the oral exam which make up the diploma, you will be handed over to our recruitment support team. They will then work with you to help rewrite your cv to a professional standard to highlight the skills required by Business Analyst recruiters. In addition, they will also assist in creating a professional LinkedIn profile, interview support, career advice and tailored support such as taking you through mock interviews. 3. Our recruitment advice consultants will work with you to identify the best opportunities available which are suited to you. Their tailored support ensures you only apply for roles where there is a realistic chance of success and help you to prepare for interviews and perform at your best. Typically, starter roles will be junior business analyst, junior analyst or a support/admin role utilising your analytical skills. Business Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. Further study into Project Management certifications can expand the breadth of roles you find available. Finances To accommodate candidates, the training element of this package is available on finance terms to easily spread the cost of investing in your career. This enables you to get qualified without having to fund all the training costs upfront. In addition, we are so confident in our success with placing qualified candidates that we will refund the cost of the courses to anyone we are unable to place within 12 months of passing their required exams subject to our terms. What next? To get your journey started and check whether you meet the criteria to join the programme, enquire now and one of our experienced Course and Career Consultants will contact you within 4 working hours assist you. Typical Salaries Administrator/Support: 28,000 Junior Business Analyst: 32,000 Change Analyst: 37,000 Systems Analyst: 42,000 Business Analyst: 52,000 Senior Business Analyst: 60,000+
08/09/2025
Full time
Please note this is a training course and fees apply What is the Business Analysis Placement Programme? Our Business Analysis Placement Programme is designed for anyone looking to start a career as a Business Analyst (BA) using education and recruitment support to help you achieve an entry level role or position. This programme does involve a financial contribution from you to fund your qualification, cv review and recruitment support but the long-term rewards will be extremely lucrative with the average Business Analysts salary in the UK being around 52k pa. What does a Business Analyst do? A Business Analyst is a problem solver who investigates an issue or area of weakness within an organisation or business, analyses solutions and helps facilitate the change that is needed. They do this through following a set of guidelines and principles set out within the BCS Business Analysis Diploma certification. To succeed as a business analyst, you should be somebody who enjoys problem solving and analysing, has good administration skills and communicates well in both written and verbal communication. You should be somebody who can work well alone but when needed be able to integrate well into a team. The role will generally include:- Analysing elements within the business or the whole business Making evaluations of all available data Identifying problems and looking at potential improvements Making a feasibility study in proposed improvements Present your acquired information within a business case to the company or organisation. Implement any agreed or necessary changes, to increase the efficiency of the organisation or business. Industry demand for Business Analysts Demand for Business Analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. Business Analysts ensures a business remains relevant and future proofs against changes both foreseen and sudden. All businesses need to make data driven decisions and the demand for analysts has become a key role for any size of business and has become a very lucrative, in demand position with Senior Business Analyst's commanding salaries in excess of 100k pa. How we help you get you first role We specialise in working with candidates who wish to start or transition into a Business Analyst career. How do we do this? 1. Firstly, we place you on a training program which provides a pathway to the most relevant industry recognised certification being the BCS Business Analysis Diploma. The diploma comprises of 4 certification courses and a final oral examination signing you off as Business Analyst through the BCS. Study time to complete all of the certifications is recommended at around 90 hours to achieve exam pass level. 2. Once you have successfully passed the 4 required certification exams and the oral exam which make up the diploma, you will be handed over to our recruitment support team. They will then work with you to help rewrite your cv to a professional standard to highlight the skills required by Business Analyst recruiters. In addition, they will also assist in creating a professional LinkedIn profile, interview support, career advice and tailored support such as taking you through mock interviews. 3. Our recruitment advice consultants will work with you to identify the best opportunities available which are suited to you. Their tailored support ensures you only apply for roles where there is a realistic chance of success and help you to prepare for interviews and perform at your best. Typically, starter roles will be junior business analyst, junior analyst or a support/admin role utilising your analytical skills. Business Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. Further study into Project Management certifications can expand the breadth of roles you find available. Finances To accommodate candidates, the training element of this package is available on finance terms to easily spread the cost of investing in your career. This enables you to get qualified without having to fund all the training costs upfront. In addition, we are so confident in our success with placing qualified candidates that we will refund the cost of the courses to anyone we are unable to place within 12 months of passing their required exams subject to our terms. What next? To get your journey started and check whether you meet the criteria to join the programme, enquire now and one of our experienced Course and Career Consultants will contact you within 4 working hours assist you. Typical Salaries Administrator/Support: 28,000 Junior Business Analyst: 32,000 Change Analyst: 37,000 Systems Analyst: 42,000 Business Analyst: 52,000 Senior Business Analyst: 60,000+
Senior IT Support Specialist Technical Support Needham Market 3-5 years experience Join our technical support team and help deliver exceptional IT services to our clients. You'll be responsible for troubleshooting complex technical issues, managing client relationships, and ensuring optimal system performance. Key Requirements 3+ years experience in IT support or similar role Strong knowledge of Windows and Mac environments Experience with networking and security protocols Recent experience working in an MSP Why You'll Love It Competitive salary 35,000 - 45,000 25 days holiday + bank holidays Professional development opportunities
08/09/2025
Full time
Senior IT Support Specialist Technical Support Needham Market 3-5 years experience Join our technical support team and help deliver exceptional IT services to our clients. You'll be responsible for troubleshooting complex technical issues, managing client relationships, and ensuring optimal system performance. Key Requirements 3+ years experience in IT support or similar role Strong knowledge of Windows and Mac environments Experience with networking and security protocols Recent experience working in an MSP Why You'll Love It Competitive salary 35,000 - 45,000 25 days holiday + bank holidays Professional development opportunities
We are seeking a proactive and customer-focused IT Support Technician to join our client's growing team in Ipswich on a permanent basis. You will be the first point of contact for IT-related queries, providing exceptional customer service and ensuring efficient resolution of technical issues. Working within a Microsoft Azure and Office 365 environment, you will manage support tickets, troubleshoot hardware and software issues, and escalate complex problems where necessary. Key Responsibilities: Act as the first point of contact for all IT-related support queries via phone, email, and ticketing system. Log, prioritise, and manage IT support tickets, ensuring timely resolution in line with SLAs. Provide 1st and 2nd Line IT support for Microsoft Azure, Office 365, and Windows-based environments. Troubleshoot and resolve hardware, software, and network issues. Escalate complex issues to 3rd line support engineers as required. Assist in user account management, including password resets, permissions, and security updates. Deliver outstanding customer service, ensuring users are kept informed throughout the support process. Maintain accurate documentation of incidents, solutions, and IT processes. Skills & Experience Required: Previous experience in a 1st and 2nd Line IT Support or similar role. Proficiency with Microsoft Azure, Office 365, and Windows operating systems. Experience with ticketing systems and IT service management (ITSM) tools. Understanding of basic networking principles (DNS, DHCP, VPN, etc.). Excellent problem-solving and troubleshooting skills. Strong communication and customer service skills with the ability to explain technical issues in a non-technical manner. Ability to work independently as well as collaboratively within a team. IT-related certifications such as CompTIA A+, Microsoft Fundamentals, or ITIL Foundation (desirable but not essential). Why Apply? Competitive benefits package. Opportunities for career progression and further training. A supportive and inclusive team environment. Exposure to cutting-edge cloud technologies. This role is working 5 days per week onsite. If you are a tech-savvy individual with a passion for IT support and excellent customer service skills, we'd love to hear from you! Get in touch with Matt who will be able to assist you.
08/09/2025
Full time
We are seeking a proactive and customer-focused IT Support Technician to join our client's growing team in Ipswich on a permanent basis. You will be the first point of contact for IT-related queries, providing exceptional customer service and ensuring efficient resolution of technical issues. Working within a Microsoft Azure and Office 365 environment, you will manage support tickets, troubleshoot hardware and software issues, and escalate complex problems where necessary. Key Responsibilities: Act as the first point of contact for all IT-related support queries via phone, email, and ticketing system. Log, prioritise, and manage IT support tickets, ensuring timely resolution in line with SLAs. Provide 1st and 2nd Line IT support for Microsoft Azure, Office 365, and Windows-based environments. Troubleshoot and resolve hardware, software, and network issues. Escalate complex issues to 3rd line support engineers as required. Assist in user account management, including password resets, permissions, and security updates. Deliver outstanding customer service, ensuring users are kept informed throughout the support process. Maintain accurate documentation of incidents, solutions, and IT processes. Skills & Experience Required: Previous experience in a 1st and 2nd Line IT Support or similar role. Proficiency with Microsoft Azure, Office 365, and Windows operating systems. Experience with ticketing systems and IT service management (ITSM) tools. Understanding of basic networking principles (DNS, DHCP, VPN, etc.). Excellent problem-solving and troubleshooting skills. Strong communication and customer service skills with the ability to explain technical issues in a non-technical manner. Ability to work independently as well as collaboratively within a team. IT-related certifications such as CompTIA A+, Microsoft Fundamentals, or ITIL Foundation (desirable but not essential). Why Apply? Competitive benefits package. Opportunities for career progression and further training. A supportive and inclusive team environment. Exposure to cutting-edge cloud technologies. This role is working 5 days per week onsite. If you are a tech-savvy individual with a passion for IT support and excellent customer service skills, we'd love to hear from you! Get in touch with Matt who will be able to assist you.
Enterprise Architect Looking for your next big architecture challenge? Do you thrive at the intersection of technology vision and practical delivery? Want to play a key role in shaping the future of digital solutions in a professional services setting? This Enterprise Architect opportunity will see you influencing strategy, modernising legacy systems, and designing solutions that have real impact, both internally and for clients. Role: Enterprise Architect Location: Work from any East Anglia office Hybrid pattern: 3 days per week, 2 days remote Salary: £90,000 - £95,000 per annum Industry: Mid-tier law firm (professional services) You'll be reporting into the IT Director, working with senior stakeholders, clients, technical teams and suppliers to deliver flexible, scalable solutions aligned with ambitious growth plans. What's in it for you You'll be joining a forward-thinking, people-focused environment where innovation is encouraged and professional growth is actively supported. Expect a strong benefits package including private healthcare, enhanced leave, profit share and performance bonuses, pension contributions, life assurance, gym discounts, electric car scheme, and an agile/hybrid working policy that trusts you to deliver. You'll also enjoy the freedom to shape architectural strategy and directly influence how technology enables transformation. What you'll be doing Designing innovative, scalable technology solutions that modernise systems, reduce technical debt and enable new services Setting and aligning architecture with business strategy and long-term vision Driving integration of cloud platforms (Microsoft Azure), data management, and modern development practices Championing DevSecOps principles, including CI/CD, Infrastructure as Code, and automation Facilitating workshops with internal teams and external clients to gather requirements and drive adoption Staying ahead of emerging tech trends to introduce new tools and methodologies What we're looking for Proven track record as an Enterprise Architect or similar, ideally in professional services (legal experience a plus) Strong background in software engineering, system architecture, and cloud solutions (Azure) Familiarity with APIs, frameworks, and integration patterns Confident communicator, able to simplify complex concepts and influence diverse stakeholders Comfortable in Agile environments and product-led delivery Curious, analytical mindset with a passion for innovation and continuous improvement If you're ready to lead on transformative architecture projects and want to be part of a collaborative, ambitious environment, APPLY NOW.
08/09/2025
Full time
Enterprise Architect Looking for your next big architecture challenge? Do you thrive at the intersection of technology vision and practical delivery? Want to play a key role in shaping the future of digital solutions in a professional services setting? This Enterprise Architect opportunity will see you influencing strategy, modernising legacy systems, and designing solutions that have real impact, both internally and for clients. Role: Enterprise Architect Location: Work from any East Anglia office Hybrid pattern: 3 days per week, 2 days remote Salary: £90,000 - £95,000 per annum Industry: Mid-tier law firm (professional services) You'll be reporting into the IT Director, working with senior stakeholders, clients, technical teams and suppliers to deliver flexible, scalable solutions aligned with ambitious growth plans. What's in it for you You'll be joining a forward-thinking, people-focused environment where innovation is encouraged and professional growth is actively supported. Expect a strong benefits package including private healthcare, enhanced leave, profit share and performance bonuses, pension contributions, life assurance, gym discounts, electric car scheme, and an agile/hybrid working policy that trusts you to deliver. You'll also enjoy the freedom to shape architectural strategy and directly influence how technology enables transformation. What you'll be doing Designing innovative, scalable technology solutions that modernise systems, reduce technical debt and enable new services Setting and aligning architecture with business strategy and long-term vision Driving integration of cloud platforms (Microsoft Azure), data management, and modern development practices Championing DevSecOps principles, including CI/CD, Infrastructure as Code, and automation Facilitating workshops with internal teams and external clients to gather requirements and drive adoption Staying ahead of emerging tech trends to introduce new tools and methodologies What we're looking for Proven track record as an Enterprise Architect or similar, ideally in professional services (legal experience a plus) Strong background in software engineering, system architecture, and cloud solutions (Azure) Familiarity with APIs, frameworks, and integration patterns Confident communicator, able to simplify complex concepts and influence diverse stakeholders Comfortable in Agile environments and product-led delivery Curious, analytical mindset with a passion for innovation and continuous improvement If you're ready to lead on transformative architecture projects and want to be part of a collaborative, ambitious environment, APPLY NOW.
Software Developer (C++/Rust) - Ipswich (Hybrid) Are you ready to join a thriving technology consultancy at the forefront of the telecom sector? Our client is looking for a talented Software Developer to become a key member of their growing team. This permanent hybrid role, based in Ipswich, offers the perfect mix of remote and in-office work. What You'll Do: Design, develop, and optimise software solutions using C++ and Rust. Work closely with cross-functional teams to deliver innovative new features. Tackle technical challenges and ensure software runs at peak performance. Embrace new technologies and champion best practices in Rust development. Contribute to code reviews, testing, and debugging to maintain top-quality standards. What We're Looking For: Solid experience in C or C++ development. Background in low-level, firmware, or embedded programming. Eagerness to learn and work with Rust. Familiarity with best practices in software development, version control, and CI/CD pipelines. Strong problem-solving skills and a genuine passion for technology. What You Will Get In Return Salary of up to £50,000 Hybrid working Interesting range of projects Collaborative working environment with lots of opportunities for personal development If you're enthusiastic about developing high-performance software and keen to broaden your skills with Rust, we'd love to hear from you. Please apply now!
08/09/2025
Full time
Software Developer (C++/Rust) - Ipswich (Hybrid) Are you ready to join a thriving technology consultancy at the forefront of the telecom sector? Our client is looking for a talented Software Developer to become a key member of their growing team. This permanent hybrid role, based in Ipswich, offers the perfect mix of remote and in-office work. What You'll Do: Design, develop, and optimise software solutions using C++ and Rust. Work closely with cross-functional teams to deliver innovative new features. Tackle technical challenges and ensure software runs at peak performance. Embrace new technologies and champion best practices in Rust development. Contribute to code reviews, testing, and debugging to maintain top-quality standards. What We're Looking For: Solid experience in C or C++ development. Background in low-level, firmware, or embedded programming. Eagerness to learn and work with Rust. Familiarity with best practices in software development, version control, and CI/CD pipelines. Strong problem-solving skills and a genuine passion for technology. What You Will Get In Return Salary of up to £50,000 Hybrid working Interesting range of projects Collaborative working environment with lots of opportunities for personal development If you're enthusiastic about developing high-performance software and keen to broaden your skills with Rust, we'd love to hear from you. Please apply now!
Life on the team At Computacenter, we support enterprise-scale organisations in securing their digital operations and advancing their security strategies. As part of our Group Professional Services (GPS) division, youll join a network of over 1,000 technology professionals who collaborate across borders to deliver industry-leading solutions. This role offers the opportunity to shape and deliver cutting-edge security architectures that span Secure Access Service Edge (SASE), identity and access management, cloud security, and data centre protection. As a Technology Architect (Security), you'll work directly with major enterprise customers, playing a strategic role in advisory, design, and technical delivery. What you'll do Provide expert guidance across SASE/SSE, PAM, detection, and data centre security technologies Lead customer engagements, providing advisory services, architecture guidance, roadmap planning, and solution governance Define and document high-level solution designs, technical requirements, and delivery frameworks Act as Technical or Design Authority for enterprise-scale customer programmes Engage in strategic customer meetings to translate business needs into technical strategy Collaborate with vendors and partners (notably Zscaler) to stay current on product developments and influence future solutions Support opportunity qualification and technical costing in pre-sales engagements Create and present white papers or thought leadership content around evolving security architectures Identify opportunities for new services or propositions alongside Solution Sales teams Deliver robust governance and due diligence throughout the solution lifecycle What you'll need Proven experience leading security architecture engagements at the enterprise level Expertise in Secure Access Service Edge (SASE) and Secure Service Edge (SSE), especially with Zscaler Experience in at least three enterprise Zscaler SSE/SASE projects Ability to provide presales advisory, requirements gathering, and high-level solution design Strong understanding of Zscaler architecture and troubleshooting Broad knowledge across IAM, SSO, MFA, PAM, and IDaaS Strong background in core security technologies such as firewalls, IDS/IPS, endpoint protection, and encryption Comfortable working with cloud platforms and designing secure architectures across Azure, AWS, or Google Cloud Ability to lead technical conversations, influence customer decisions, and deliver trusted advisory services Existing SC clearance or eligibility to apply Desirable Skills & Certifications Familiarity with industry security frameworks (e.g., NIST, ISO 27001, CIS Controls) Cloud security experience across major hyperscalers Required Certifications: Zscaler Certified Architect (ZCA) Zscaler Certified Engineer (ZCE) Advantageous Certifications Palo Alto Networks Certified Cloud Security Engineer (PCCSE) Palo Alto Certified Network Security Consultant (PCNSC) Palo Alto Certified Network Security Engineer (PCNSE) CyberArk Certified Delivery Engineer (CDE) Additional information Location: UK wide Hours: 37.5 Be the driving force behind enterprise security innovationjoin Computacenter and make a lasting impact on our customers digital resilience. Ready to take the next step? Wed love to hear from you. JBRP1_UKTJ
08/09/2025
Full time
Life on the team At Computacenter, we support enterprise-scale organisations in securing their digital operations and advancing their security strategies. As part of our Group Professional Services (GPS) division, youll join a network of over 1,000 technology professionals who collaborate across borders to deliver industry-leading solutions. This role offers the opportunity to shape and deliver cutting-edge security architectures that span Secure Access Service Edge (SASE), identity and access management, cloud security, and data centre protection. As a Technology Architect (Security), you'll work directly with major enterprise customers, playing a strategic role in advisory, design, and technical delivery. What you'll do Provide expert guidance across SASE/SSE, PAM, detection, and data centre security technologies Lead customer engagements, providing advisory services, architecture guidance, roadmap planning, and solution governance Define and document high-level solution designs, technical requirements, and delivery frameworks Act as Technical or Design Authority for enterprise-scale customer programmes Engage in strategic customer meetings to translate business needs into technical strategy Collaborate with vendors and partners (notably Zscaler) to stay current on product developments and influence future solutions Support opportunity qualification and technical costing in pre-sales engagements Create and present white papers or thought leadership content around evolving security architectures Identify opportunities for new services or propositions alongside Solution Sales teams Deliver robust governance and due diligence throughout the solution lifecycle What you'll need Proven experience leading security architecture engagements at the enterprise level Expertise in Secure Access Service Edge (SASE) and Secure Service Edge (SSE), especially with Zscaler Experience in at least three enterprise Zscaler SSE/SASE projects Ability to provide presales advisory, requirements gathering, and high-level solution design Strong understanding of Zscaler architecture and troubleshooting Broad knowledge across IAM, SSO, MFA, PAM, and IDaaS Strong background in core security technologies such as firewalls, IDS/IPS, endpoint protection, and encryption Comfortable working with cloud platforms and designing secure architectures across Azure, AWS, or Google Cloud Ability to lead technical conversations, influence customer decisions, and deliver trusted advisory services Existing SC clearance or eligibility to apply Desirable Skills & Certifications Familiarity with industry security frameworks (e.g., NIST, ISO 27001, CIS Controls) Cloud security experience across major hyperscalers Required Certifications: Zscaler Certified Architect (ZCA) Zscaler Certified Engineer (ZCE) Advantageous Certifications Palo Alto Networks Certified Cloud Security Engineer (PCCSE) Palo Alto Certified Network Security Consultant (PCNSC) Palo Alto Certified Network Security Engineer (PCNSE) CyberArk Certified Delivery Engineer (CDE) Additional information Location: UK wide Hours: 37.5 Be the driving force behind enterprise security innovationjoin Computacenter and make a lasting impact on our customers digital resilience. Ready to take the next step? Wed love to hear from you. JBRP1_UKTJ
IT Support Manager / IT Support Team Manager - hands on and people management Ipswich 50,000 - 53,000 plus up to 10% bonus (c 58k OTE), 7% - 15% pension, Life, IP, Healthcare and more We all want to work for that business that will look after us and our career, take social responsibility seriously, give back and really value their employees. There are many that say it but this one walks-the-walk. Last year they paid the full 10% bonus and added an extra 1k to everyone as an extra thanks. The package is always being looked at and improved. They support a variety of charities, both locally and nationally, have a yearly family day, two Christmas events and a huge budget for training and personal development. oh, and with a team over 250, they only lost three people last year. Build something Grow something Enhance something We're looking for a strong, hands-on IT Support Team Manager to take the reins of a team of three, bring all IT in-house and away from MSP use and get stuck into some heavy project work, including a large office expansion, warehouse relocation and more. This is a challenging role but my goodness will it be rewarding. Manage, mentor and grow a team , own process management, formalise the department plus exciting project work, lots of learning and development opportunity and huge career potential with growth streams all over the business. IT is expanding, they are embarking on a huge digital transformation and you get to be integral to that process. Right hand to the Head of IT, pushing him, helping your team be the best they can be and creating a centre of excellence. We need you to have solid people management experience as well as strong infrastructure knowledge , not afraid to jump on the helpdesk, then into a management meeting. People management, coordinating, leading and mentoring the team; conducting appraisals, 121's, coaching, supporting their career journey, workload management and managing the people and full IT estate. From a technical standpoint, full Microsoft estate management, Microsoft 365, Azure, AD, Networking (TCP/IP, DNS, routing, vLAN's) Cyber Security standards and practices (Cyber Essentials Plus, ISO27001, etc.) MS Power apps, Endpoint Manager, and full hands-on Infrastructure management. You will manage the team, help them to be the best they can be, deliver project work, be the escalation point and own the day to day of IT. You will be mentored by an inspiring Head of IT, help him make decisions, plan, design and implement the strategy and work with him to take your career forward. If you want to own IT and really make your mark, have strong infrastructure knowledge, full people management experience and are looking for that career defining role, this is it. Apply now or contact Simon Morris at Ithika Recruitment for more information and a confidential chat. Ithika Recruitment, partnering world-class talent with world-class companies.
08/09/2025
Full time
IT Support Manager / IT Support Team Manager - hands on and people management Ipswich 50,000 - 53,000 plus up to 10% bonus (c 58k OTE), 7% - 15% pension, Life, IP, Healthcare and more We all want to work for that business that will look after us and our career, take social responsibility seriously, give back and really value their employees. There are many that say it but this one walks-the-walk. Last year they paid the full 10% bonus and added an extra 1k to everyone as an extra thanks. The package is always being looked at and improved. They support a variety of charities, both locally and nationally, have a yearly family day, two Christmas events and a huge budget for training and personal development. oh, and with a team over 250, they only lost three people last year. Build something Grow something Enhance something We're looking for a strong, hands-on IT Support Team Manager to take the reins of a team of three, bring all IT in-house and away from MSP use and get stuck into some heavy project work, including a large office expansion, warehouse relocation and more. This is a challenging role but my goodness will it be rewarding. Manage, mentor and grow a team , own process management, formalise the department plus exciting project work, lots of learning and development opportunity and huge career potential with growth streams all over the business. IT is expanding, they are embarking on a huge digital transformation and you get to be integral to that process. Right hand to the Head of IT, pushing him, helping your team be the best they can be and creating a centre of excellence. We need you to have solid people management experience as well as strong infrastructure knowledge , not afraid to jump on the helpdesk, then into a management meeting. People management, coordinating, leading and mentoring the team; conducting appraisals, 121's, coaching, supporting their career journey, workload management and managing the people and full IT estate. From a technical standpoint, full Microsoft estate management, Microsoft 365, Azure, AD, Networking (TCP/IP, DNS, routing, vLAN's) Cyber Security standards and practices (Cyber Essentials Plus, ISO27001, etc.) MS Power apps, Endpoint Manager, and full hands-on Infrastructure management. You will manage the team, help them to be the best they can be, deliver project work, be the escalation point and own the day to day of IT. You will be mentored by an inspiring Head of IT, help him make decisions, plan, design and implement the strategy and work with him to take your career forward. If you want to own IT and really make your mark, have strong infrastructure knowledge, full people management experience and are looking for that career defining role, this is it. Apply now or contact Simon Morris at Ithika Recruitment for more information and a confidential chat. Ithika Recruitment, partnering world-class talent with world-class companies.
Role: Business Intelligence Reporting Analyst Location: Bury St Edmunds (hybrid) A leading national utilities provider is seeking a talented Business Intelligence Reporting Analyst to join their collaborative, forward-thinking team. This organisation has been driving innovation for over 30 years and is committed to helping the UK reach net zero, while creating a supportive environment where people can thrive. In this role, you'll work closely with stakeholders across the business to review and optimise existing manual reports, transform data into actionable insights, and design engaging data visualisations. You'll be instrumental in streamlining reporting processes, improving data accuracy, and enabling data-driven decision-making that boosts efficiency, productivity, and cost savings. Key responsibilities include: Analysing current reporting workflows and proposing practical improvements Cleansing, mapping, and structuring large data sets Collaborating with developers to deliver automated reporting solutions Acting as a change champion for lean, simplified processes You'll need strong Excel skills (pivot tables, lookups, charts), experience with Power BI, and the ability to communicate clearly at all levels. In return, you'll enjoy a competitive package including generous holidays, enhanced pension contributions, hybrid working, and professional development opportunities. If you'd like to find out more, please reach out to Fintan at TEC Partners.
08/09/2025
Full time
Role: Business Intelligence Reporting Analyst Location: Bury St Edmunds (hybrid) A leading national utilities provider is seeking a talented Business Intelligence Reporting Analyst to join their collaborative, forward-thinking team. This organisation has been driving innovation for over 30 years and is committed to helping the UK reach net zero, while creating a supportive environment where people can thrive. In this role, you'll work closely with stakeholders across the business to review and optimise existing manual reports, transform data into actionable insights, and design engaging data visualisations. You'll be instrumental in streamlining reporting processes, improving data accuracy, and enabling data-driven decision-making that boosts efficiency, productivity, and cost savings. Key responsibilities include: Analysing current reporting workflows and proposing practical improvements Cleansing, mapping, and structuring large data sets Collaborating with developers to deliver automated reporting solutions Acting as a change champion for lean, simplified processes You'll need strong Excel skills (pivot tables, lookups, charts), experience with Power BI, and the ability to communicate clearly at all levels. In return, you'll enjoy a competitive package including generous holidays, enhanced pension contributions, hybrid working, and professional development opportunities. If you'd like to find out more, please reach out to Fintan at TEC Partners.
A top law firm based in Ipswich are looking to recruit a Development Team Leader to lead the Product Development team. The Product Development Team Leader will provide technical vision and leadership to successfully develop and implement new solutions, products and services in order to enhance user experience and outcomes and align delivery to the firms strategic vision. Key responsibilities will include: Working with the Solutions Architect and senior IT team members to ensure that solutions are designed and developed in line with the firms strategies, using Microsoft Cloud based technologies / platform. Working with stakeholders both within and outside of IT to understand their needs, helping to translate into requirements and ultimately deliver business value. Mentoring junior members of the Product Development team, helping them to embrace new technologies and foster a growth and innovation culture within the team. Driving the adoption of DevOps and Scrum within the IT team with a focus on CI/CD and IaC to enable automation within the SDLC. Working with the Senior QA Engineer to implement automated test processes where possible. The successful candidate will have a background of a least 6+ years of hands on software development, including proven experience in overseeing the full implementation of the Software Development Life Cycle. Experience working within Azure DevOps and running DevOps methodologies as well as working with agile development methodologies.
08/09/2025
Full time
A top law firm based in Ipswich are looking to recruit a Development Team Leader to lead the Product Development team. The Product Development Team Leader will provide technical vision and leadership to successfully develop and implement new solutions, products and services in order to enhance user experience and outcomes and align delivery to the firms strategic vision. Key responsibilities will include: Working with the Solutions Architect and senior IT team members to ensure that solutions are designed and developed in line with the firms strategies, using Microsoft Cloud based technologies / platform. Working with stakeholders both within and outside of IT to understand their needs, helping to translate into requirements and ultimately deliver business value. Mentoring junior members of the Product Development team, helping them to embrace new technologies and foster a growth and innovation culture within the team. Driving the adoption of DevOps and Scrum within the IT team with a focus on CI/CD and IaC to enable automation within the SDLC. Working with the Senior QA Engineer to implement automated test processes where possible. The successful candidate will have a background of a least 6+ years of hands on software development, including proven experience in overseeing the full implementation of the Software Development Life Cycle. Experience working within Azure DevOps and running DevOps methodologies as well as working with agile development methodologies.
Development and Automation Leader Ipswich - Hybrid (3days on site) 55,000 - 65,000 REED Technology are looking for a Development and Automation Leader to spearhead our process optimisation initiatives and make the most of our business systems. This is a newly created leadership role where you'll manage a small team of Automation Developers and Technical Business Partners, helping to transform how we work using low-code/no-code tools, such as Microsoft Power Platform. You'll be using your deep understanding of technology and automation to shape strategy, guide delivery, and lead change across the organisation. Key Responsibilities Lead, mentor, and support a team of Automation Developers and Technical Business Partners. Collaborate with stakeholders across the business to identify opportunities for automation and system improvement. Deliver end-to-end automation solutions using Microsoft Power Platform (Power Apps, Power Automate, Power Pages) and iPaaS technologies such as Workato. Monitor and continuously improve automation solutions to maximise business impact. Provide insights and reporting on automation performance and process efficiencies. Champion the use of technology to streamline workflows and improve system adoption. Essential Experience & Skills Proven leadership experience managing technology or automation teams. Strong knowledge of Microsoft Power Platform and cloud-based integration tools (e.g., Workato). Demonstrated success in delivering impactful business automation solutions. Excellent relationship-building, stakeholder engagement, and communication skills. A collaborative and proactive approach to process improvement and technology adoption. Business Process Automation Solution Design Data Analysis & Reporting Software & System Integration Microsoft Power Platform SharePoint Jira Leadership and Team Development Strategic Thinking Change Management Adaptability and Problem Solving Strong Communication and Collaboration Desirable Qualifications & Experience Experience in system implementation and integration. Project management experience or qualifications (PRINCE2, Agile). Degree in IT, Computer Science, or a related field. What Success Looks Like Delivery of scalable, effective automation solutions. Increased business efficiency through optimised processes. Engaged and empowered team of developers and tech partners. High levels of satisfaction from business stakeholders. If you have relevant skills and experience for this role, please apply using the link provided.
08/09/2025
Full time
Development and Automation Leader Ipswich - Hybrid (3days on site) 55,000 - 65,000 REED Technology are looking for a Development and Automation Leader to spearhead our process optimisation initiatives and make the most of our business systems. This is a newly created leadership role where you'll manage a small team of Automation Developers and Technical Business Partners, helping to transform how we work using low-code/no-code tools, such as Microsoft Power Platform. You'll be using your deep understanding of technology and automation to shape strategy, guide delivery, and lead change across the organisation. Key Responsibilities Lead, mentor, and support a team of Automation Developers and Technical Business Partners. Collaborate with stakeholders across the business to identify opportunities for automation and system improvement. Deliver end-to-end automation solutions using Microsoft Power Platform (Power Apps, Power Automate, Power Pages) and iPaaS technologies such as Workato. Monitor and continuously improve automation solutions to maximise business impact. Provide insights and reporting on automation performance and process efficiencies. Champion the use of technology to streamline workflows and improve system adoption. Essential Experience & Skills Proven leadership experience managing technology or automation teams. Strong knowledge of Microsoft Power Platform and cloud-based integration tools (e.g., Workato). Demonstrated success in delivering impactful business automation solutions. Excellent relationship-building, stakeholder engagement, and communication skills. A collaborative and proactive approach to process improvement and technology adoption. Business Process Automation Solution Design Data Analysis & Reporting Software & System Integration Microsoft Power Platform SharePoint Jira Leadership and Team Development Strategic Thinking Change Management Adaptability and Problem Solving Strong Communication and Collaboration Desirable Qualifications & Experience Experience in system implementation and integration. Project management experience or qualifications (PRINCE2, Agile). Degree in IT, Computer Science, or a related field. What Success Looks Like Delivery of scalable, effective automation solutions. Increased business efficiency through optimised processes. Engaged and empowered team of developers and tech partners. High levels of satisfaction from business stakeholders. If you have relevant skills and experience for this role, please apply using the link provided.
Enterprise Architect - Hybrid - South East of England Location: Cambridge, Chelmsford, Ipswich or Norwich A leader of their relative industry is seeking an experienced Enterprise Architect to drive its digital transformation agenda. This is a unique opportunity to join a forward-thinking organisation that blends tradition with innovation, offering a dynamic and inclusive environment where technology plays a central role in shaping the future of legal services. About the Role: As Enterprise Architect, you'll be instrumental in designing and delivering scalable, modern solutions that enhance client and colleague experiences. You'll work across internal teams and external partners to modernise legacy systems, reduce technical debt, and introduce cutting-edge technologies that align with strategic business goals. You'll bring a strong background in enterprise or solutions architecture, ideally within professional services. You're confident working in agile, product-led environments and have a passion for enabling transformation through technology. Responsibilities: Lead solution design and architecture across internal and client-facing platforms Shape and deliver the firm's technology strategy Champion innovation and digital transformation Collaborate with legal professionals to enhance service delivery through tech Provide technical leadership across the full project lifecycle Ensure seamless integration and data integrity across systems Stay ahead of emerging tech trends and identify opportunities for adoption Requirements: Proven experience in enterprise architecture Strong knowledge of cloud platforms (Azure), integration patterns, and DevSecOps Excellent stakeholder engagement and communication skills Experience with agile delivery and cross-functional teams A user-centric mindset with a focus on measurable outcomes Desirable: Experience with legal tech platforms (PMS, DMS, workflow automation) Knowledge of Microsoft Fabric, BI tools, and data analytics Familiarity with microservices, API management, and platform engineering Relevant certifications (e.g. TOGAF, Azure Solutions Architect) Benefits include: 25-30 days holiday + bank holidays Private healthcare (BUPA) Profit share and performance bonuses Enhanced parental leave Electric car scheme & subsidised gym membership Hybrid working Pension, life assurance, and more
08/09/2025
Full time
Enterprise Architect - Hybrid - South East of England Location: Cambridge, Chelmsford, Ipswich or Norwich A leader of their relative industry is seeking an experienced Enterprise Architect to drive its digital transformation agenda. This is a unique opportunity to join a forward-thinking organisation that blends tradition with innovation, offering a dynamic and inclusive environment where technology plays a central role in shaping the future of legal services. About the Role: As Enterprise Architect, you'll be instrumental in designing and delivering scalable, modern solutions that enhance client and colleague experiences. You'll work across internal teams and external partners to modernise legacy systems, reduce technical debt, and introduce cutting-edge technologies that align with strategic business goals. You'll bring a strong background in enterprise or solutions architecture, ideally within professional services. You're confident working in agile, product-led environments and have a passion for enabling transformation through technology. Responsibilities: Lead solution design and architecture across internal and client-facing platforms Shape and deliver the firm's technology strategy Champion innovation and digital transformation Collaborate with legal professionals to enhance service delivery through tech Provide technical leadership across the full project lifecycle Ensure seamless integration and data integrity across systems Stay ahead of emerging tech trends and identify opportunities for adoption Requirements: Proven experience in enterprise architecture Strong knowledge of cloud platforms (Azure), integration patterns, and DevSecOps Excellent stakeholder engagement and communication skills Experience with agile delivery and cross-functional teams A user-centric mindset with a focus on measurable outcomes Desirable: Experience with legal tech platforms (PMS, DMS, workflow automation) Knowledge of Microsoft Fabric, BI tools, and data analytics Familiarity with microservices, API management, and platform engineering Relevant certifications (e.g. TOGAF, Azure Solutions Architect) Benefits include: 25-30 days holiday + bank holidays Private healthcare (BUPA) Profit share and performance bonuses Enhanced parental leave Electric car scheme & subsidised gym membership Hybrid working Pension, life assurance, and more
If you are looking to progress a career in website administrator, then this training and placement programme is made for you? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career changers. All you need is a desire to work hard and invest some time and money in yourself to build the foundations for a new career. We help you start your career journey in programming by firstly ensuring you have the necessary industry recognised certifications and skills required to build a career. We ensure you market yourself properly through a structured career driven cv and LinkedIn profile highlighting your skills, any experience, and relevant transferable skills from other roles. Finally, our tutors will help you create a credible portfolio to demonstrate your skills and abilities to potential new employers. We have many years of experience in helping graduates find their first roles in top UK companies and organisations who need to employ entry-level qualified programming staff that can hit the ground running with up-to-date skills gained from this programme. The programme is specifically designed for individuals with none or limited experience but a real desire to start a career. Therefore, please do not apply if you are already an experienced programmer. Whether you are working full-time, part-time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in as little as a few weeks or a few months (see steps 1 to 4 below). Study timings are approximate and assume you can study for a minimum 5 hours per week. Training times will be reduced if you are able to invest more time each week. Stage 1 - Learn HTML and CSS ( up to 12 weeks) The first step is completing a selection of professional and industry-recognised courses. We have carefully selected these courses to give you the most out of both your learning and employment journey. HTML Essentials ( up to 6 weeks) CSS Essentials ( up to weeks) Training is delivered through multimedia rich video tutorials, presentations and quizzes using an online portal enabling you to study online from anywhere you choose. You will also be assigned an expert tutor and a support mentor who will work with you 1-2-1 or in group sessions to provide additional training and support. Once the HTML & CSS courses are complete, your trainer will move you forward to the next stage. Stage 2 - Additional Online Training ( up to 12 weeks) The second step includes a selection of more advanced courses to get you up to speed for what is required and relevant for many entry level programming roles and help you get a step ahead. Learn the Command Line ( 1.5 weeks) Learn Git & GitHub ( 1.5 weeks) Learn JavaScript ( 1.5 weeks) Learn Python 3 ( 1.5 weeks) JavaScript forms the foundation of almost everything you see on the Internet. Therefore, this is an essential addition language in building your programming and development foundation. Python is a highly versatile programming language and due to its relatively "easy to understand" commands now one of the most common programming languages used. You can use it for both small and complex tasks, and it is used across many different industries broadening your scope of opportunity. Step 3 - Building a Portfolio Website Project (1 week) Your tutor will provide you with some exercises and guidelines to help you build your own personalised portfolio. Having a strong portfolio to which demonstrates and showcases your range of skills and ability is essential within a programming career. In addition, we will now provide additional Study Courses for your continued development and broadening of your skills. Completion of these course is voluntary but recommended. AWS Certified Cloud Practitioner Microsoft Certified: Azure Administrator Associate Step 4 - Entry Level Web Administrator placement We will now work with you to help you secure your first role in a role utilising your new skills in a coding, programming, or a web development role. Entry level roles typically start between £25K - £40k dependant on any prior knowledge or experience you may have. There are many entry level roles where your newly learned skills can be applied meaning a vast array of opportunities are now available to you. Examples of some of these are listed below: - Junior Developer Website Administrator Website Support Developer Junior Web Developer Content Editor Wordpress Developer Junior Software Developer Junior Front or Back End Development Development Support We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Platinum Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) to ensure we provide the highest levels of training. We also have a 4.9 Trustpilot rating and numerous testimonials available on our website. Our money back Job Guarantee Due to our success and confidence in the results we deliver, and the skills shortage for entry-level coding staff we guarantee you will secure a job upon completion of your study programme, or we will refund you 100% of your course fees back. This is subject to our terms of learning/ terms of business. Qualification for this programme? To ensure we maintain a high level of support for our candidates, we limit spaces to this programme. Apply before the deadline and one of our consultants will speak with you to check your eligibility for the programme.
08/09/2025
Full time
If you are looking to progress a career in website administrator, then this training and placement programme is made for you? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career changers. All you need is a desire to work hard and invest some time and money in yourself to build the foundations for a new career. We help you start your career journey in programming by firstly ensuring you have the necessary industry recognised certifications and skills required to build a career. We ensure you market yourself properly through a structured career driven cv and LinkedIn profile highlighting your skills, any experience, and relevant transferable skills from other roles. Finally, our tutors will help you create a credible portfolio to demonstrate your skills and abilities to potential new employers. We have many years of experience in helping graduates find their first roles in top UK companies and organisations who need to employ entry-level qualified programming staff that can hit the ground running with up-to-date skills gained from this programme. The programme is specifically designed for individuals with none or limited experience but a real desire to start a career. Therefore, please do not apply if you are already an experienced programmer. Whether you are working full-time, part-time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in as little as a few weeks or a few months (see steps 1 to 4 below). Study timings are approximate and assume you can study for a minimum 5 hours per week. Training times will be reduced if you are able to invest more time each week. Stage 1 - Learn HTML and CSS ( up to 12 weeks) The first step is completing a selection of professional and industry-recognised courses. We have carefully selected these courses to give you the most out of both your learning and employment journey. HTML Essentials ( up to 6 weeks) CSS Essentials ( up to weeks) Training is delivered through multimedia rich video tutorials, presentations and quizzes using an online portal enabling you to study online from anywhere you choose. You will also be assigned an expert tutor and a support mentor who will work with you 1-2-1 or in group sessions to provide additional training and support. Once the HTML & CSS courses are complete, your trainer will move you forward to the next stage. Stage 2 - Additional Online Training ( up to 12 weeks) The second step includes a selection of more advanced courses to get you up to speed for what is required and relevant for many entry level programming roles and help you get a step ahead. Learn the Command Line ( 1.5 weeks) Learn Git & GitHub ( 1.5 weeks) Learn JavaScript ( 1.5 weeks) Learn Python 3 ( 1.5 weeks) JavaScript forms the foundation of almost everything you see on the Internet. Therefore, this is an essential addition language in building your programming and development foundation. Python is a highly versatile programming language and due to its relatively "easy to understand" commands now one of the most common programming languages used. You can use it for both small and complex tasks, and it is used across many different industries broadening your scope of opportunity. Step 3 - Building a Portfolio Website Project (1 week) Your tutor will provide you with some exercises and guidelines to help you build your own personalised portfolio. Having a strong portfolio to which demonstrates and showcases your range of skills and ability is essential within a programming career. In addition, we will now provide additional Study Courses for your continued development and broadening of your skills. Completion of these course is voluntary but recommended. AWS Certified Cloud Practitioner Microsoft Certified: Azure Administrator Associate Step 4 - Entry Level Web Administrator placement We will now work with you to help you secure your first role in a role utilising your new skills in a coding, programming, or a web development role. Entry level roles typically start between £25K - £40k dependant on any prior knowledge or experience you may have. There are many entry level roles where your newly learned skills can be applied meaning a vast array of opportunities are now available to you. Examples of some of these are listed below: - Junior Developer Website Administrator Website Support Developer Junior Web Developer Content Editor Wordpress Developer Junior Software Developer Junior Front or Back End Development Development Support We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Platinum Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) to ensure we provide the highest levels of training. We also have a 4.9 Trustpilot rating and numerous testimonials available on our website. Our money back Job Guarantee Due to our success and confidence in the results we deliver, and the skills shortage for entry-level coding staff we guarantee you will secure a job upon completion of your study programme, or we will refund you 100% of your course fees back. This is subject to our terms of learning/ terms of business. Qualification for this programme? To ensure we maintain a high level of support for our candidates, we limit spaces to this programme. Apply before the deadline and one of our consultants will speak with you to check your eligibility for the programme.
Do you thrive in a fast-paced environment and enjoy building relationships with clients? Are you passionate about the logistics industry and have a proven track record of exceeding sales targets? If so, then this exciting European Sales & Operations Manager role could be perfect for you! About the Company Our client is a privately owned, well-established Freight Forwarder who has established links across Europe and Scandinavia. They pride themselves in offering their clients first class service for all their domestic and international road haulage, warehousing and distribution. About the Role As the European Sales & Operations Manager, you will play a key role in driving sales growth across our European market. You will be responsible for prospecting for new clients, developing strong relationships, and generating qualified leads that convert into new business for our freight forwarding services. Responsibilities Develop and execute a comprehensive sales strategy for the assigned European territory, aligned with company objectives. Identify and qualify potential new clients within the European market through various lead generation methods. Conduct in-depth research on target accounts to understand their specific needs and challenges. Develop and deliver compelling presentations showcasing the value proposition of our freight forwarding solutions. Negotiate contracts and pricing with potential clients to secure new business. Build and maintain strong relationships with new and existing clients throughout Europe. Collaborate with the operations team to ensure a smooth onboarding process for new clients. Track and analyse sales performance metrics and identify areas for improvement. Stay up to date on industry trends and competitor activity in the European freight forwarding market. Operations Management Oversee end-to-end freight forwarding operations across multiple European countries. Ensure compliance with international trade regulations, customs, and transport laws. Optimise operational processes to improve efficiency, reduce costs, and enhance service quality. Collaborate with global and regional teams to ensure alignment and consistency. Manage vendor and carrier relationships to ensure service reliability and cost-effectiveness Qualifications & Skills Minimum of 3-5 years of experience in sales and business development within the freight forwarding/logistics industry is required. Proven track record of exceeding sales targets in a B2B environment. Excellent communication and presentation skills, with the ability to tailor messaging to different audiences. Strong negotiation and relationship-building skills. Deep understanding of the European market and its specific logistics challenges. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). Strong analytical and problem-solving skills. Excellent time management and organisational skills. A valid driver's license and willingness to travel throughout Europe may be required. Benefits Competitive salary and benefits package. Opportunity to work in a dynamic and fast-paced environment. Chance to make a real impact on the company's growth. Be part of a team of passionate and experienced professionals. Potential for career development within a growing organization
08/09/2025
Full time
Do you thrive in a fast-paced environment and enjoy building relationships with clients? Are you passionate about the logistics industry and have a proven track record of exceeding sales targets? If so, then this exciting European Sales & Operations Manager role could be perfect for you! About the Company Our client is a privately owned, well-established Freight Forwarder who has established links across Europe and Scandinavia. They pride themselves in offering their clients first class service for all their domestic and international road haulage, warehousing and distribution. About the Role As the European Sales & Operations Manager, you will play a key role in driving sales growth across our European market. You will be responsible for prospecting for new clients, developing strong relationships, and generating qualified leads that convert into new business for our freight forwarding services. Responsibilities Develop and execute a comprehensive sales strategy for the assigned European territory, aligned with company objectives. Identify and qualify potential new clients within the European market through various lead generation methods. Conduct in-depth research on target accounts to understand their specific needs and challenges. Develop and deliver compelling presentations showcasing the value proposition of our freight forwarding solutions. Negotiate contracts and pricing with potential clients to secure new business. Build and maintain strong relationships with new and existing clients throughout Europe. Collaborate with the operations team to ensure a smooth onboarding process for new clients. Track and analyse sales performance metrics and identify areas for improvement. Stay up to date on industry trends and competitor activity in the European freight forwarding market. Operations Management Oversee end-to-end freight forwarding operations across multiple European countries. Ensure compliance with international trade regulations, customs, and transport laws. Optimise operational processes to improve efficiency, reduce costs, and enhance service quality. Collaborate with global and regional teams to ensure alignment and consistency. Manage vendor and carrier relationships to ensure service reliability and cost-effectiveness Qualifications & Skills Minimum of 3-5 years of experience in sales and business development within the freight forwarding/logistics industry is required. Proven track record of exceeding sales targets in a B2B environment. Excellent communication and presentation skills, with the ability to tailor messaging to different audiences. Strong negotiation and relationship-building skills. Deep understanding of the European market and its specific logistics challenges. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). Strong analytical and problem-solving skills. Excellent time management and organisational skills. A valid driver's license and willingness to travel throughout Europe may be required. Benefits Competitive salary and benefits package. Opportunity to work in a dynamic and fast-paced environment. Chance to make a real impact on the company's growth. Be part of a team of passionate and experienced professionals. Potential for career development within a growing organization
Role: Quality Assurance Engineer Location: Bramford Substation near Ipswich Duration: 12 months Pay Rate: 440- 465 P/day IR35: OUTSIDE IR35 The Role Assist in Project Quality BMS Requirements. Assist in the compliance of ISO 9001 and other Industry based Quality requirements. Undertake Audits ( Preferable ) Assist in Project Deliverables to the Client. Interface with Contractors on Quality Issues. To work at EA3 site and be a Pro-Active team member. Experience Quality background Experience within Industrial Projects Knowledge of UK Standards and codes ofPractice M&E Experience (preferred) Trained ISO 9001 Auditor Internal (Preferred) Computer Literate ( training of internal systems to be provided) Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
08/09/2025
Contractor
Role: Quality Assurance Engineer Location: Bramford Substation near Ipswich Duration: 12 months Pay Rate: 440- 465 P/day IR35: OUTSIDE IR35 The Role Assist in Project Quality BMS Requirements. Assist in the compliance of ISO 9001 and other Industry based Quality requirements. Undertake Audits ( Preferable ) Assist in Project Deliverables to the Client. Interface with Contractors on Quality Issues. To work at EA3 site and be a Pro-Active team member. Experience Quality background Experience within Industrial Projects Knowledge of UK Standards and codes ofPractice M&E Experience (preferred) Trained ISO 9001 Auditor Internal (Preferred) Computer Literate ( training of internal systems to be provided) Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
We're working with a growing manufacturing business in the Mildenhall area who are looking for an Electrical Test Engineer to join their team. The company has recently secured several exciting projects, driving expansion and creating new opportunities. Responsibilities: Perform electrical testing on finished products and components Undertake electrical wiring and assembly work Read and interpret electrical schematics and technical drawings Maintain high quality and safety standards at all times Requirements: Skilled in electrical wiring, testing, and assembly Confident in reading and interpreting electrical drawings City & Guilds and/or 18th Edition qualification (advantageous but not essential) Strong attention to detail and problem-solving skills Benefits: 35,000 - 40,000 25 days annual leave + all bank holidays Company pension scheme Monday to Friday working hours Opportunity to work on a range of exciting projects with a growing company
08/09/2025
Full time
We're working with a growing manufacturing business in the Mildenhall area who are looking for an Electrical Test Engineer to join their team. The company has recently secured several exciting projects, driving expansion and creating new opportunities. Responsibilities: Perform electrical testing on finished products and components Undertake electrical wiring and assembly work Read and interpret electrical schematics and technical drawings Maintain high quality and safety standards at all times Requirements: Skilled in electrical wiring, testing, and assembly Confident in reading and interpreting electrical drawings City & Guilds and/or 18th Edition qualification (advantageous but not essential) Strong attention to detail and problem-solving skills Benefits: 35,000 - 40,000 25 days annual leave + all bank holidays Company pension scheme Monday to Friday working hours Opportunity to work on a range of exciting projects with a growing company
Fire and Security Engineer Ipswich £36,000- £42,000 Per Annum Fire and Security Engineer Package Overview: £36,000 - £42,000 Basic Salary + Overtime (Negotiable depending on experience) Full-Time, Permanent Monday to Friday Hours Area Covered: Ipswich (Suffolk & the Surrounding Areas) Company Overview Fire and Security Engineer Our Client are currently looking for a Fire and Security Engineer to join their highly valued team on a full-time, permanent basis. With many years experience in the industry, they re entering another period of growth and are looking to expand their team due to customer demand. Fire and Security Engineer Role and Responsibilities: Installation, Service, Repair, Fault-finding & Maintenance of Fire Alarms, Intruder Alarms, CCTV & Access Control Systems Field based role, covering a number of sites Working on a range of brands of manufacturer Take responsibility for the overall quality of the work delivered Carry out effective communication with customers at all times Ensure tasks are completed efficiently Providing support to team members where required Fire and Security Engineer Skills and Experience Required : A full UK driving licence or equivalent (Essential) A drive and enthusiasm to grab hold of opportunities Ideally you will have at least 3 years experience working within the Fire and Security Sector Considering applicants with all or single discipline providing you are willing to train Knowledge of a range of manufacturers Desirable qualifications include: IPAF, CSCS/ ECS, FIA and/or City & Guilds A positive attitude and the ability to self-motivate is a must Benefits of this Fire and Security Engineer position include: Competitive basic salary of up to £42,000 per annum (Negotiable depending on experience) Company vehicle & fuel card Plenty of overtime available if wanted Opportunity to earn more money via the on-call rota Annual leave provided Pension scheme On-going training opportunities Travel Pay DON'T MISS OUT ON THIS GREAT OPPORTUNITY - APPLY NOW Get Staff acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers Please note that if you have not been contacted within 7 days, your application for this position has been unsuccessful. Industry Key Words: Installation Engineer, Maintenance Engineer, Service Engineer, Fire and Security Engineer, Security Engineer, Fire Alarm, Security Systems Engineer, Fire Extinguisher, Emergency Lighting, Nurse Call Systems, Disabled Refuge Systems, Fire Systems Engineer, Fire Engineer, Senior Fire Engineer, Fire & Security Systems Engineer, CCTV, Close Circuit Television, Automatic Number Plate Recognition, ANPR, Access Control, Door Entry, Automated Gates, Commissioning, Life Safety, Health and Safety, Fire Safety, Intruder Alarm, Fire Suppression, Fire Protection, Hikvision, Dahua, Qvis, Galaxy, Texecom, Scantronic, Paxton, PAC, Net2, Wisenet, Morley, Advanced, Kentec, C-tec, Gent, Hojicki, HiFire, Pelco, Menvier, Concept Pro, Haes, Notifier.
08/09/2025
Full time
Fire and Security Engineer Ipswich £36,000- £42,000 Per Annum Fire and Security Engineer Package Overview: £36,000 - £42,000 Basic Salary + Overtime (Negotiable depending on experience) Full-Time, Permanent Monday to Friday Hours Area Covered: Ipswich (Suffolk & the Surrounding Areas) Company Overview Fire and Security Engineer Our Client are currently looking for a Fire and Security Engineer to join their highly valued team on a full-time, permanent basis. With many years experience in the industry, they re entering another period of growth and are looking to expand their team due to customer demand. Fire and Security Engineer Role and Responsibilities: Installation, Service, Repair, Fault-finding & Maintenance of Fire Alarms, Intruder Alarms, CCTV & Access Control Systems Field based role, covering a number of sites Working on a range of brands of manufacturer Take responsibility for the overall quality of the work delivered Carry out effective communication with customers at all times Ensure tasks are completed efficiently Providing support to team members where required Fire and Security Engineer Skills and Experience Required : A full UK driving licence or equivalent (Essential) A drive and enthusiasm to grab hold of opportunities Ideally you will have at least 3 years experience working within the Fire and Security Sector Considering applicants with all or single discipline providing you are willing to train Knowledge of a range of manufacturers Desirable qualifications include: IPAF, CSCS/ ECS, FIA and/or City & Guilds A positive attitude and the ability to self-motivate is a must Benefits of this Fire and Security Engineer position include: Competitive basic salary of up to £42,000 per annum (Negotiable depending on experience) Company vehicle & fuel card Plenty of overtime available if wanted Opportunity to earn more money via the on-call rota Annual leave provided Pension scheme On-going training opportunities Travel Pay DON'T MISS OUT ON THIS GREAT OPPORTUNITY - APPLY NOW Get Staff acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers Please note that if you have not been contacted within 7 days, your application for this position has been unsuccessful. Industry Key Words: Installation Engineer, Maintenance Engineer, Service Engineer, Fire and Security Engineer, Security Engineer, Fire Alarm, Security Systems Engineer, Fire Extinguisher, Emergency Lighting, Nurse Call Systems, Disabled Refuge Systems, Fire Systems Engineer, Fire Engineer, Senior Fire Engineer, Fire & Security Systems Engineer, CCTV, Close Circuit Television, Automatic Number Plate Recognition, ANPR, Access Control, Door Entry, Automated Gates, Commissioning, Life Safety, Health and Safety, Fire Safety, Intruder Alarm, Fire Suppression, Fire Protection, Hikvision, Dahua, Qvis, Galaxy, Texecom, Scantronic, Paxton, PAC, Net2, Wisenet, Morley, Advanced, Kentec, C-tec, Gent, Hojicki, HiFire, Pelco, Menvier, Concept Pro, Haes, Notifier.
Enterprise Architect - Hybrid - South East of England Location: Cambridge, Chelmsford, Ipswich or Norwich A leader of their relative industry is seeking an experienced Enterprise Architect to drive its digital transformation agenda. This is a unique opportunity to join a forward-thinking organisation that blends tradition with innovation, offering a dynamic and inclusive environment where technology plays a central role in shaping the future of legal services. About the Role: As Enterprise Architect, you'll be instrumental in designing and delivering scalable, modern solutions that enhance client and colleague experiences. You'll work across internal teams and external partners to modernise legacy systems, reduce technical debt, and introduce cutting-edge technologies that align with strategic business goals. You'll bring a strong background in enterprise or solutions architecture, ideally within professional services. You're confident working in agile, product-led environments and have a passion for enabling transformation through technology. Responsibilities: Lead solution design and architecture across internal and client-facing platforms Shape and deliver the firm's technology strategy Champion innovation and digital transformation Collaborate with legal professionals to enhance service delivery through tech Provide technical leadership across the full project lifecycle Ensure seamless integration and data integrity across systems Stay ahead of emerging tech trends and identify opportunities for adoption Requirements: Proven experience in enterprise architecture Strong knowledge of cloud platforms (Azure), integration patterns, and DevSecOps Excellent stakeholder engagement and communication skills Experience with agile delivery and cross-functional teams A user-centric mindset with a focus on measurable outcomes Desirable: Experience with legal tech platforms (PMS, DMS, workflow automation) Knowledge of Microsoft Fabric, BI tools, and data analytics Familiarity with microservices, API management, and platform engineering Relevant certifications (e.g. TOGAF, Azure Solutions Architect) Benefits include: 25-30 days holiday + bank holidays Private healthcare (BUPA) Profit share and performance bonuses Enhanced parental leave Electric car scheme & subsidised gym membership Hybrid working Pension, life assurance, and more
08/09/2025
Full time
Enterprise Architect - Hybrid - South East of England Location: Cambridge, Chelmsford, Ipswich or Norwich A leader of their relative industry is seeking an experienced Enterprise Architect to drive its digital transformation agenda. This is a unique opportunity to join a forward-thinking organisation that blends tradition with innovation, offering a dynamic and inclusive environment where technology plays a central role in shaping the future of legal services. About the Role: As Enterprise Architect, you'll be instrumental in designing and delivering scalable, modern solutions that enhance client and colleague experiences. You'll work across internal teams and external partners to modernise legacy systems, reduce technical debt, and introduce cutting-edge technologies that align with strategic business goals. You'll bring a strong background in enterprise or solutions architecture, ideally within professional services. You're confident working in agile, product-led environments and have a passion for enabling transformation through technology. Responsibilities: Lead solution design and architecture across internal and client-facing platforms Shape and deliver the firm's technology strategy Champion innovation and digital transformation Collaborate with legal professionals to enhance service delivery through tech Provide technical leadership across the full project lifecycle Ensure seamless integration and data integrity across systems Stay ahead of emerging tech trends and identify opportunities for adoption Requirements: Proven experience in enterprise architecture Strong knowledge of cloud platforms (Azure), integration patterns, and DevSecOps Excellent stakeholder engagement and communication skills Experience with agile delivery and cross-functional teams A user-centric mindset with a focus on measurable outcomes Desirable: Experience with legal tech platforms (PMS, DMS, workflow automation) Knowledge of Microsoft Fabric, BI tools, and data analytics Familiarity with microservices, API management, and platform engineering Relevant certifications (e.g. TOGAF, Azure Solutions Architect) Benefits include: 25-30 days holiday + bank holidays Private healthcare (BUPA) Profit share and performance bonuses Enhanced parental leave Electric car scheme & subsidised gym membership Hybrid working Pension, life assurance, and more
Business Development Manager An exciting new field sales opportunity where top earners earn in excess of 150K This is a life-changing sales role, to work within an international highly profitable organisation, with uncapped commission to take your earning potential to new heights! A career pathway leading to: Business Development Partner Business Development Associate Director We are looking for a results driven, motivated, high performing new Business Development professional to join the team. You will be joining a team that is passionate about making a difference. You will be working with a nationwide company established over 70 years ago with over 13,000 clients in the UK. Our client offers vital solutions to SMEs. Our client grew by 20% last year! You should join if you are a high-calibre sales professional with a genuine desire to help businesses succeed. As a Business Development Manager, you will: Attend sales appointments booked by your Telemarketing partner. Take a consultative approach to sales, providing each Client with a solution that matches their specific requirements. Self-generate new leads and develop links with potential introducers and referral partners Thrive on working in a fast paced, target focused high energy and high reward culture. Do you have the following strengths: A strong understanding of the sales process. A proven track record in field-based B2B sales. A very good closer. Love securing new business. THE PACKAGE Basic 30K, guaranteed to 60K in the first year If you hit target, you earn an additional 22,500 per quarter. Top earners do earn 150K + Company car or 5,000 car allowance. Life insurance, 24/7 Employment Relations Advice Line, and your birthday off! This role is commutable from: Colchester Ipswich Felixstowe Braintree Sudbury Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike. This particular role includes people with experience in Sales Executive, Field Sales, Business Development Manager, Account Manager, Field Sales Consultant, Field Sales Executive, Sales, Field Sales Manager, Field Sales Rep, Field Sales Executive, Technical Sales, Area Sales, Area Manager, Senior Sales Executive, Senior Sales Consultant, B2B Sales, Business to Business Sales.
08/09/2025
Full time
Business Development Manager An exciting new field sales opportunity where top earners earn in excess of 150K This is a life-changing sales role, to work within an international highly profitable organisation, with uncapped commission to take your earning potential to new heights! A career pathway leading to: Business Development Partner Business Development Associate Director We are looking for a results driven, motivated, high performing new Business Development professional to join the team. You will be joining a team that is passionate about making a difference. You will be working with a nationwide company established over 70 years ago with over 13,000 clients in the UK. Our client offers vital solutions to SMEs. Our client grew by 20% last year! You should join if you are a high-calibre sales professional with a genuine desire to help businesses succeed. As a Business Development Manager, you will: Attend sales appointments booked by your Telemarketing partner. Take a consultative approach to sales, providing each Client with a solution that matches their specific requirements. Self-generate new leads and develop links with potential introducers and referral partners Thrive on working in a fast paced, target focused high energy and high reward culture. Do you have the following strengths: A strong understanding of the sales process. A proven track record in field-based B2B sales. A very good closer. Love securing new business. THE PACKAGE Basic 30K, guaranteed to 60K in the first year If you hit target, you earn an additional 22,500 per quarter. Top earners do earn 150K + Company car or 5,000 car allowance. Life insurance, 24/7 Employment Relations Advice Line, and your birthday off! This role is commutable from: Colchester Ipswich Felixstowe Braintree Sudbury Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike. This particular role includes people with experience in Sales Executive, Field Sales, Business Development Manager, Account Manager, Field Sales Consultant, Field Sales Executive, Sales, Field Sales Manager, Field Sales Rep, Field Sales Executive, Technical Sales, Area Sales, Area Manager, Senior Sales Executive, Senior Sales Consultant, B2B Sales, Business to Business Sales.
DCS Recruitment currently seek an established data cabling engineer in Lowestoft on behalf of a national client. Vacancies: 1 Location: NR32 postcode area Dates: 28th Aug, 29th Aug, 3rd Sep The successful cabling engineer will be auditing and removing data cabling in preparation for commissioning, then return visits to 1st fix cable - terminate - test. Final shift for attendance support. Experience of decommission and inventory responsibilities is essential. You must: Hold a valid CSCS/ECS/Equivalent structured cabling/comms industry related card Be able to provide relevant work references prior to start Have your own termination tools and testers (fluke/link runner) Call Melanie on (phone number removed) (option 2) or apply online to receive a call back. DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
08/09/2025
Seasonal
DCS Recruitment currently seek an established data cabling engineer in Lowestoft on behalf of a national client. Vacancies: 1 Location: NR32 postcode area Dates: 28th Aug, 29th Aug, 3rd Sep The successful cabling engineer will be auditing and removing data cabling in preparation for commissioning, then return visits to 1st fix cable - terminate - test. Final shift for attendance support. Experience of decommission and inventory responsibilities is essential. You must: Hold a valid CSCS/ECS/Equivalent structured cabling/comms industry related card Be able to provide relevant work references prior to start Have your own termination tools and testers (fluke/link runner) Call Melanie on (phone number removed) (option 2) or apply online to receive a call back. DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
The Data Developer and Reporting Coordinator is a key member of the Sizewell C Security Team, within the Operation Support Team. This role is responsible for providing high-quality data analysis using relevant key data. The primary focus of this position is working with Google AppSheet to design, develop, and maintain custom mobile and web applications utilizing spreadsheets as the data source. The successful candidate will possess coding competency, emphasizing intuitive design and workflow automation, to enable the Security Team to efficiently record and report information. Collaboration with stakeholders is essential to translate contract requirements into functional AppSheet applications, managing data connections, user interfaces, and application logic, including writing code. The management of these applications demands a dynamic and innovative individual with excellent communication and IT skills, who can adapt to a constantly changing environment. Data visualization will be a crucial aspect of this role, utilizing platforms such as Looker Studio, and experience with other platforms like DOMO, Power BI, or learning platforms like SAP and 360 Learning would be advantageous. This role will significantly contribute to impactful projects, aiming to create a best-in-class security contract. Pay £37,500 a year Annual Salary (£18.03 per hour) pending experience Weekly Hours 40 hours - This is a hybrid working role, requiring a combination of office-based and remote work. Your Time at Work Location Sizewell C Nuclear Development, Ancillary Construction Area, Leiston, Suffolk, IP16 4UR. Office locations are at Orwell Logistic Park in Ipswich or Leiston Site Offices as required, Pay £37,500 a year Annual Salary (£18.03 per hour) pending experience Weekly Hours 40 hours - This is a hybrid working role, requiring a combination of office-based and remote work. G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! Our Perfect Worker Key Responsibilities - Manage and conduct analysis of agreed data, ensuring secure data handling in accordance with current GDPR legislation. - Produce scheduled reports for various team members to support security operations. - Manage and maintain in-house software to support security operations. - Develop and maintain dashboards to demonstrate task compliance. - Adhere to all organizational policies and procedures. - Respond to queries or issues related to in-house developed software. - Gather requirements by collaborating with users and stakeholders to understand business needs and translate them into AppSheet application features. - Design user-friendly interfaces, data structures, and navigation flows within the AppSheet platform. - Integrate AppSheet applications with various data sources, such as Google Sheets, databases, APIs, and external systems. - Implement complex business logic using AppSheet's built-in functions and triggers to automate tasks and processes. - Customize and enhance existing AppSheet templates and develop custom components to meet specific requirements. - Thoroughly test applications to ensure functionality, data accuracy, and user experience. - Provide documentation and training to end-users on how to navigate and utilize the developed AppSheet applications, including application development processes, user guides, and technical specifications. Skills and Competencies - A good level of IT skills, with competency in working with the Google Enterprise Services Environment. - Excellent organizational skills. - Strong presentation skills and attention to detail. - Ability to accept and understand instructions. - Tact, discretion, and respect for confidentiality. - Comprehensive understanding of data regulations - Comfortable working as part of a team and managing stakeholder groups to enable innovation. - Adherence to company policies and operating procedures. - Proficiency in Google AppSheet, including data manipulation, interface design, workflow automation, and integration capabilities. - Data centric - Project Management knowledge or background - Data analysis skills: ability to analyze data requirements, structure data effectively within spreadsheets, and design data models. - Business acumen: understanding of business processes and ability to translate them into functional applications. - Communication skills: effective communication with stakeholders to gather requirements and clearly explain technical concepts. - Problem-solving skills: identifying and troubleshooting issues within AppSheet applications. Profile Educational Requirements/Qualifications - Experience in a computer science or Data Management field - Excellent level of competency in IT; experience in the Google platform is essential. - Minimum of Level 3 Diploma in relatable area Specific occupational requirements - Ability to pass and hold National Security Clearance Vetting. Key Information and Benefits - Permanent contract - 20 days annual leave - G4S National Pension Scheme - G4S National Company Sick Pay Scheme - Discounts with Dell, Vodafone, and O2 - National Discount Scheme - Charitable Work - Match-IT - Company We-Care package including Confidential Counselling services and 24/7 support specialising in health and medical - Aviva car, home, and travel insurance discounts - Health Saturday Fund (health cash plan for you and your family) - Annual Leave Purchase Scheme (upon completion of one year of continuous service) About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
08/09/2025
Full time
The Data Developer and Reporting Coordinator is a key member of the Sizewell C Security Team, within the Operation Support Team. This role is responsible for providing high-quality data analysis using relevant key data. The primary focus of this position is working with Google AppSheet to design, develop, and maintain custom mobile and web applications utilizing spreadsheets as the data source. The successful candidate will possess coding competency, emphasizing intuitive design and workflow automation, to enable the Security Team to efficiently record and report information. Collaboration with stakeholders is essential to translate contract requirements into functional AppSheet applications, managing data connections, user interfaces, and application logic, including writing code. The management of these applications demands a dynamic and innovative individual with excellent communication and IT skills, who can adapt to a constantly changing environment. Data visualization will be a crucial aspect of this role, utilizing platforms such as Looker Studio, and experience with other platforms like DOMO, Power BI, or learning platforms like SAP and 360 Learning would be advantageous. This role will significantly contribute to impactful projects, aiming to create a best-in-class security contract. Pay £37,500 a year Annual Salary (£18.03 per hour) pending experience Weekly Hours 40 hours - This is a hybrid working role, requiring a combination of office-based and remote work. Your Time at Work Location Sizewell C Nuclear Development, Ancillary Construction Area, Leiston, Suffolk, IP16 4UR. Office locations are at Orwell Logistic Park in Ipswich or Leiston Site Offices as required, Pay £37,500 a year Annual Salary (£18.03 per hour) pending experience Weekly Hours 40 hours - This is a hybrid working role, requiring a combination of office-based and remote work. G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! Our Perfect Worker Key Responsibilities - Manage and conduct analysis of agreed data, ensuring secure data handling in accordance with current GDPR legislation. - Produce scheduled reports for various team members to support security operations. - Manage and maintain in-house software to support security operations. - Develop and maintain dashboards to demonstrate task compliance. - Adhere to all organizational policies and procedures. - Respond to queries or issues related to in-house developed software. - Gather requirements by collaborating with users and stakeholders to understand business needs and translate them into AppSheet application features. - Design user-friendly interfaces, data structures, and navigation flows within the AppSheet platform. - Integrate AppSheet applications with various data sources, such as Google Sheets, databases, APIs, and external systems. - Implement complex business logic using AppSheet's built-in functions and triggers to automate tasks and processes. - Customize and enhance existing AppSheet templates and develop custom components to meet specific requirements. - Thoroughly test applications to ensure functionality, data accuracy, and user experience. - Provide documentation and training to end-users on how to navigate and utilize the developed AppSheet applications, including application development processes, user guides, and technical specifications. Skills and Competencies - A good level of IT skills, with competency in working with the Google Enterprise Services Environment. - Excellent organizational skills. - Strong presentation skills and attention to detail. - Ability to accept and understand instructions. - Tact, discretion, and respect for confidentiality. - Comprehensive understanding of data regulations - Comfortable working as part of a team and managing stakeholder groups to enable innovation. - Adherence to company policies and operating procedures. - Proficiency in Google AppSheet, including data manipulation, interface design, workflow automation, and integration capabilities. - Data centric - Project Management knowledge or background - Data analysis skills: ability to analyze data requirements, structure data effectively within spreadsheets, and design data models. - Business acumen: understanding of business processes and ability to translate them into functional applications. - Communication skills: effective communication with stakeholders to gather requirements and clearly explain technical concepts. - Problem-solving skills: identifying and troubleshooting issues within AppSheet applications. Profile Educational Requirements/Qualifications - Experience in a computer science or Data Management field - Excellent level of competency in IT; experience in the Google platform is essential. - Minimum of Level 3 Diploma in relatable area Specific occupational requirements - Ability to pass and hold National Security Clearance Vetting. Key Information and Benefits - Permanent contract - 20 days annual leave - G4S National Pension Scheme - G4S National Company Sick Pay Scheme - Discounts with Dell, Vodafone, and O2 - National Discount Scheme - Charitable Work - Match-IT - Company We-Care package including Confidential Counselling services and 24/7 support specialising in health and medical - Aviva car, home, and travel insurance discounts - Health Saturday Fund (health cash plan for you and your family) - Annual Leave Purchase Scheme (upon completion of one year of continuous service) About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Job Title: Installation Technician Location: Ipswich Contract Duration: 10 months + Overview We are seeking an Installation Technician to provide desktop hardware installation services as part of a service delivery team. This role requires basic technical skills, attention to detail, and the ability to follow defined installation processes. Key Responsibilities Unbox, install, and set up desktop hardware and peripherals at user workstations. Connect required cables (e.g., power, network) and perform power-on self-tests. Initiate automated system builds and carry out simple scripted post-login configurations as required. Ensure all equipment is set up to specification and ready for end-user use. Follow company procedures and safety guidelines during installation activities. Work variable shift patterns as required to meet business needs. Skills & Experience Basic technical knowledge of desktop computers, peripherals, and cabling. Ability to follow step-by-step instructions and installation procedures. Good attention to detail and problem-solving skills. Flexibility to work varying shift patterns, including evenings or weekends if required. Strong work ethic and ability to work as part of a team. How to apply? Send a CV to (url removed) People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
08/09/2025
Contractor
Job Title: Installation Technician Location: Ipswich Contract Duration: 10 months + Overview We are seeking an Installation Technician to provide desktop hardware installation services as part of a service delivery team. This role requires basic technical skills, attention to detail, and the ability to follow defined installation processes. Key Responsibilities Unbox, install, and set up desktop hardware and peripherals at user workstations. Connect required cables (e.g., power, network) and perform power-on self-tests. Initiate automated system builds and carry out simple scripted post-login configurations as required. Ensure all equipment is set up to specification and ready for end-user use. Follow company procedures and safety guidelines during installation activities. Work variable shift patterns as required to meet business needs. Skills & Experience Basic technical knowledge of desktop computers, peripherals, and cabling. Ability to follow step-by-step instructions and installation procedures. Good attention to detail and problem-solving skills. Flexibility to work varying shift patterns, including evenings or weekends if required. Strong work ethic and ability to work as part of a team. How to apply? Send a CV to (url removed) People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
DCS Recruitment currently seek an established data cabling engineer in Lowestoft on behalf of a national client. Vacancies: 1 Location: NR32 postcode area Dates: 28th Aug, 29th Aug, 3rd Sep The successful cabling engineer will be auditing and removing data cabling in preparation for commissioning, then return visits to 1st fix cable - terminate - test. Final shift for attendance support. Experience of decommission and inventory responsibilities is essential. You must: Hold a valid CSCS/ECS/Equivalent structured cabling/comms industry related card Be able to provide relevant work references prior to start Have your own termination tools and testers (fluke/link runner) Call Melanie on (option 2) or apply online to receive a call back. DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
08/09/2025
Full time
DCS Recruitment currently seek an established data cabling engineer in Lowestoft on behalf of a national client. Vacancies: 1 Location: NR32 postcode area Dates: 28th Aug, 29th Aug, 3rd Sep The successful cabling engineer will be auditing and removing data cabling in preparation for commissioning, then return visits to 1st fix cable - terminate - test. Final shift for attendance support. Experience of decommission and inventory responsibilities is essential. You must: Hold a valid CSCS/ECS/Equivalent structured cabling/comms industry related card Be able to provide relevant work references prior to start Have your own termination tools and testers (fluke/link runner) Call Melanie on (option 2) or apply online to receive a call back. DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
Are you looking to benefit from a new career in Web Development? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme in top UK companies and organisations needing to employ entry-level software development staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge, and qualifications for you to secure a professional job and career in coding. You will also have the reassurance of a job guarantee (£25K-£40K) upon completion. Whether you are working full-time, part-time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in four simple steps. Step 1 - HTML and CSS Online Training The first step is completing a selection of professional and industry-recognised courses. We have carefully selected these courses to give you the most out of both your learning and employment journey. HTML Essentials CSS Essentials Tailwind The training is delivered via multimedia rich video tutorials, presentations, and quizzes through a portal that you study online from anywhere you choose. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Once the HTML & CSS courses are complete, you will be ready to move forward. Step 2 - Online Training The second step includes a selection of more advanced courses to get you up to speed. React-js JavaScript JavaScript forms the foundation of almost everything you see on the Internet, so it will be essential! Python is highly versatile. You can use it for both small and complex tasks, and it is used across many different industries. Step 3 - Build a Portfolio Website Project Additional Courses AWS Certified Cloud Practitioner Microsoft Certified: Azure Administrator Associate Step 4 -Entry Level Development placement (£25K - £40k) We work with you to secure your first role in software development, website administration or programming, with a starting salary of anywhere between £25K - £40k. While working in your first role, we will release your second batch of training which is specifically designed to increase your development knowledge to help you develop your career further to become a software developer. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Job Guarantee Due to the success of this programme and the skills shortage of entry-level development staff, we can guarantee you will secure a job upon completion of your study programme, or we will refund you 100% of your course fees back. This is subject to our terms of learning/ terms of business. Enthusiastic about starting a career in coding? Apply now and one of our friendly advisors will be in touch.
08/09/2025
Full time
Are you looking to benefit from a new career in Web Development? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme in top UK companies and organisations needing to employ entry-level software development staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge, and qualifications for you to secure a professional job and career in coding. You will also have the reassurance of a job guarantee (£25K-£40K) upon completion. Whether you are working full-time, part-time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in four simple steps. Step 1 - HTML and CSS Online Training The first step is completing a selection of professional and industry-recognised courses. We have carefully selected these courses to give you the most out of both your learning and employment journey. HTML Essentials CSS Essentials Tailwind The training is delivered via multimedia rich video tutorials, presentations, and quizzes through a portal that you study online from anywhere you choose. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Once the HTML & CSS courses are complete, you will be ready to move forward. Step 2 - Online Training The second step includes a selection of more advanced courses to get you up to speed. React-js JavaScript JavaScript forms the foundation of almost everything you see on the Internet, so it will be essential! Python is highly versatile. You can use it for both small and complex tasks, and it is used across many different industries. Step 3 - Build a Portfolio Website Project Additional Courses AWS Certified Cloud Practitioner Microsoft Certified: Azure Administrator Associate Step 4 -Entry Level Development placement (£25K - £40k) We work with you to secure your first role in software development, website administration or programming, with a starting salary of anywhere between £25K - £40k. While working in your first role, we will release your second batch of training which is specifically designed to increase your development knowledge to help you develop your career further to become a software developer. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Job Guarantee Due to the success of this programme and the skills shortage of entry-level development staff, we can guarantee you will secure a job upon completion of your study programme, or we will refund you 100% of your course fees back. This is subject to our terms of learning/ terms of business. Enthusiastic about starting a career in coding? Apply now and one of our friendly advisors will be in touch.
Rust Software Developer Our client, a growing technology consultancy working in the telecom sector, are seeking a skilled and motivated Software Developer on a permanent basis with expertise in Rust. As part of a dynamic team, you will contribute to the design, development, and maintenance of high-performance software solutions in Rust. This is can be a fully remote role or a hybrid role based in Ipswich, offering a balance of remote and in-office collaboration. Key Responsibilities: Develop and optimize software applications in Rust. Collaborate with cross-functional teams to define, design, and deliver new features. Identify and resolve technical challenges and ensure optimal software performance. Stay up-to-date with emerging technologies and integrate Rust best practices into the development process. Participate in code reviews, testing, and debugging to uphold software quality standards. Required skills and experience: Proven development experience with Rust, or C / C++ with the willingness to cross-train in Rust Familiarity with software development best practices, version control systems, and CI/CD pipelines. Strong problem-solving skills and a passion for innovative technology. Please apply in the first instance with your CV for more information.
08/09/2025
Full time
Rust Software Developer Our client, a growing technology consultancy working in the telecom sector, are seeking a skilled and motivated Software Developer on a permanent basis with expertise in Rust. As part of a dynamic team, you will contribute to the design, development, and maintenance of high-performance software solutions in Rust. This is can be a fully remote role or a hybrid role based in Ipswich, offering a balance of remote and in-office collaboration. Key Responsibilities: Develop and optimize software applications in Rust. Collaborate with cross-functional teams to define, design, and deliver new features. Identify and resolve technical challenges and ensure optimal software performance. Stay up-to-date with emerging technologies and integrate Rust best practices into the development process. Participate in code reviews, testing, and debugging to uphold software quality standards. Required skills and experience: Proven development experience with Rust, or C / C++ with the willingness to cross-train in Rust Familiarity with software development best practices, version control systems, and CI/CD pipelines. Strong problem-solving skills and a passion for innovative technology. Please apply in the first instance with your CV for more information.
This is a rare and outstanding opportunity for an experienced Sales Manager or Business Development Manager to join a highly respected manufacturer of specialist insulated glass products. Company Overview: We are a leading supplier of high-quality insulated glass products, serving the fenestration industry. With a strong reputation in the market, we specialise in delivering innovative solutions for window and door manufacturers, as well as the fa ade and curtain walling sectors. We are now seeking a motivated and experienced Sales Manager to join our dynamic team and drive business growth within the commercial sector. Role Overview: As the business development manager, you will be responsible for developing and maintaining relationships with key clients across the commercial sector, including manufacturers of windows, doors, facades, and curtain walling systems. You will work closely with the sales and technical teams to promote our range of insulated glass products, identify new business opportunities, and achieve sales targets. Key Responsibilities: As the business development manager you will develop and implement sales strategies to target window and door manufacturers, fa ade, and curtain walling companies in the commercial sector. Build and maintain strong relationships with existing clients while prospecting for new business opportunities - This does include existing account management. Promote the benefits and applications of our insulated glass products, ensuring clients understand the technical advantages. Collaborate with the technical and design teams to offer tailored solutions to meet customer requirements. Negotiate pricing and contracts, ensuring competitive yet profitable deals. Keep up to date with industry trends, competitor activity, and market conditions. Achieve and exceed sales targets, contributing to the growth and success of the business. Prepare regular sales reports and forecasts for senior management. Ideal Candidate: Proven experience as a business development manager within the fenestration industry, particularly in the commercial sector (windows, doors, facades, curtain walling preferably). A strong understanding of insulated glass products and their applications in the construction and building industries ideally, but not essential. Excellent communication and negotiation skills with the ability to build long-term client relationships. Self-motivated, results-driven, and able to work independently. Strong organisational skills and the ability to manage multiple projects simultaneously. Full UK driving licence, with the ability to travel as required. What We Offer: Competitive salary with an attractive commission structure. Car allowance or company car. Comprehensive benefits package. Opportunities for career progression within a growing company. A supportive and collaborative team environment. How to Apply: If you are a driven and experienced business development manager or sales person with a passion for the fenestration industry, we would love to hear from you. Please send your CV in the strictest confidence.
08/09/2025
Full time
This is a rare and outstanding opportunity for an experienced Sales Manager or Business Development Manager to join a highly respected manufacturer of specialist insulated glass products. Company Overview: We are a leading supplier of high-quality insulated glass products, serving the fenestration industry. With a strong reputation in the market, we specialise in delivering innovative solutions for window and door manufacturers, as well as the fa ade and curtain walling sectors. We are now seeking a motivated and experienced Sales Manager to join our dynamic team and drive business growth within the commercial sector. Role Overview: As the business development manager, you will be responsible for developing and maintaining relationships with key clients across the commercial sector, including manufacturers of windows, doors, facades, and curtain walling systems. You will work closely with the sales and technical teams to promote our range of insulated glass products, identify new business opportunities, and achieve sales targets. Key Responsibilities: As the business development manager you will develop and implement sales strategies to target window and door manufacturers, fa ade, and curtain walling companies in the commercial sector. Build and maintain strong relationships with existing clients while prospecting for new business opportunities - This does include existing account management. Promote the benefits and applications of our insulated glass products, ensuring clients understand the technical advantages. Collaborate with the technical and design teams to offer tailored solutions to meet customer requirements. Negotiate pricing and contracts, ensuring competitive yet profitable deals. Keep up to date with industry trends, competitor activity, and market conditions. Achieve and exceed sales targets, contributing to the growth and success of the business. Prepare regular sales reports and forecasts for senior management. Ideal Candidate: Proven experience as a business development manager within the fenestration industry, particularly in the commercial sector (windows, doors, facades, curtain walling preferably). A strong understanding of insulated glass products and their applications in the construction and building industries ideally, but not essential. Excellent communication and negotiation skills with the ability to build long-term client relationships. Self-motivated, results-driven, and able to work independently. Strong organisational skills and the ability to manage multiple projects simultaneously. Full UK driving licence, with the ability to travel as required. What We Offer: Competitive salary with an attractive commission structure. Car allowance or company car. Comprehensive benefits package. Opportunities for career progression within a growing company. A supportive and collaborative team environment. How to Apply: If you are a driven and experienced business development manager or sales person with a passion for the fenestration industry, we would love to hear from you. Please send your CV in the strictest confidence.
Software Developer, PHP, Laravel, MySQL COR7331 This is an excellent opportunity for an experienced, back end-focused Senior Software Developer, with a strong background in developing applications, services and platforms written in PHP, Laravel and MySQL, who enjoys solving complex technical challenges relating to backend services. The Role In a varied and highly-visible role, the Senior Software Developer will work within a small agile team, to solve technical challenges, develop new functionality and make non-functional improvements to a range of products and services, used by customers within the public health sector - specifically general practice. The Senior Software Developer will build and maintain critical components of software infrastructure, ensuring high performance, reliability, and security, all within a core tech stack comprising: GitLab, MySQL, RabbitMQ, Redis, PHP, Laravel, React, Electron and Puppet. The Company The Senior Software Developer will be joining a well-established software company, which in turn is part of a larger group, with multiple sites across the UK. With ambition and a clear plan for continued growth, their commitment to quality has seen them partner with healthcare businesses throughout the UK. Benefits: Opportunities for either hybrid or remote working 25 days holiday Pension Training and development What do I need? Demonstrable expertise in modern PHP including Laravel, with a clear back end focus Solid experience with both structured and unstructured databases, to include MySQL Experience with Message Queues - ideally RabbitMQ - and event driven architecture Any experience of telephony systems (VoIP) would be an advantage, together with tools such as OpenSIPS and FreeSWITCH The list above is important, but not as important as hiring the right person! So if you don't meet all of the criteria above, but feel the role is of interest, please apply or get in touch today to discuss further. I want to do that! If you have any questions or would simply welcome a chat about this excellent Senior Software Developer role and company, just call me or drop me an email, as I'd love to hear from you! If, though, you think this role could be right for you and you'd like to learn more, then please apply now! Software Developer, PHP, Laravel, MySQL Corriculo Ltd acts as an employment agency and an employment business.
08/09/2025
Full time
Software Developer, PHP, Laravel, MySQL COR7331 This is an excellent opportunity for an experienced, back end-focused Senior Software Developer, with a strong background in developing applications, services and platforms written in PHP, Laravel and MySQL, who enjoys solving complex technical challenges relating to backend services. The Role In a varied and highly-visible role, the Senior Software Developer will work within a small agile team, to solve technical challenges, develop new functionality and make non-functional improvements to a range of products and services, used by customers within the public health sector - specifically general practice. The Senior Software Developer will build and maintain critical components of software infrastructure, ensuring high performance, reliability, and security, all within a core tech stack comprising: GitLab, MySQL, RabbitMQ, Redis, PHP, Laravel, React, Electron and Puppet. The Company The Senior Software Developer will be joining a well-established software company, which in turn is part of a larger group, with multiple sites across the UK. With ambition and a clear plan for continued growth, their commitment to quality has seen them partner with healthcare businesses throughout the UK. Benefits: Opportunities for either hybrid or remote working 25 days holiday Pension Training and development What do I need? Demonstrable expertise in modern PHP including Laravel, with a clear back end focus Solid experience with both structured and unstructured databases, to include MySQL Experience with Message Queues - ideally RabbitMQ - and event driven architecture Any experience of telephony systems (VoIP) would be an advantage, together with tools such as OpenSIPS and FreeSWITCH The list above is important, but not as important as hiring the right person! So if you don't meet all of the criteria above, but feel the role is of interest, please apply or get in touch today to discuss further. I want to do that! If you have any questions or would simply welcome a chat about this excellent Senior Software Developer role and company, just call me or drop me an email, as I'd love to hear from you! If, though, you think this role could be right for you and you'd like to learn more, then please apply now! Software Developer, PHP, Laravel, MySQL Corriculo Ltd acts as an employment agency and an employment business.
Workshop Technician Bury St. Edmunds Full-Time Hands-On Role A fast-growing tech services provider is looking for a practical, hands-on Workshop Technician to join their refurbishment team. This role is ideal for someone who enjoys working with hardware, solving problems, and bringing used equipment back to life. What Youll Be Doing: Inspecting and diagnosing returned IT and electronic equipment Carrying out repairs, replacements, and upgrades to bring items back to a sellable standard Cleaning, testing, and quality-checking refurbished products Working closely with the warehouse and logistics teams to ensure smooth turnaround Keeping accurate records of repairs and parts used What Were Looking For: Experience working with IT hardware or electronics in a workshop or technical setting Good attention to detail and pride in producing high-quality work Ability to follow repair procedures and safety guidelines A proactive attitude and willingness to learn new skills Comfortable working independently and as part of a team Why Apply Youll be part of a business thats committed to sustainability and giving tech a second life. If you like getting stuck in, solving problems, and seeing the results of your work first-hand, this role offers a great mix of variety and impact. At polkadotfrog recruitment we do our very best to ensure both client and candidate satisfaction. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. Our team of Specialist Consultants have the skills, experience and passion to deliver a professional, personal and quality service. Our mission is to build long-term relationships and help clients and candidates find the perfect match. Whilst we would love to get back to every applicant, it is not always possible, so if you haven t heard from us within 5 days, please note that your application has not been successful on this occasion.
08/09/2025
Full time
Workshop Technician Bury St. Edmunds Full-Time Hands-On Role A fast-growing tech services provider is looking for a practical, hands-on Workshop Technician to join their refurbishment team. This role is ideal for someone who enjoys working with hardware, solving problems, and bringing used equipment back to life. What Youll Be Doing: Inspecting and diagnosing returned IT and electronic equipment Carrying out repairs, replacements, and upgrades to bring items back to a sellable standard Cleaning, testing, and quality-checking refurbished products Working closely with the warehouse and logistics teams to ensure smooth turnaround Keeping accurate records of repairs and parts used What Were Looking For: Experience working with IT hardware or electronics in a workshop or technical setting Good attention to detail and pride in producing high-quality work Ability to follow repair procedures and safety guidelines A proactive attitude and willingness to learn new skills Comfortable working independently and as part of a team Why Apply Youll be part of a business thats committed to sustainability and giving tech a second life. If you like getting stuck in, solving problems, and seeing the results of your work first-hand, this role offers a great mix of variety and impact. At polkadotfrog recruitment we do our very best to ensure both client and candidate satisfaction. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. Our team of Specialist Consultants have the skills, experience and passion to deliver a professional, personal and quality service. Our mission is to build long-term relationships and help clients and candidates find the perfect match. Whilst we would love to get back to every applicant, it is not always possible, so if you haven t heard from us within 5 days, please note that your application has not been successful on this occasion.
Service Co-Ordinator Bury St. Edmunds Full-Time MondayFriday An established technology services provider is seeking a highly organised Project Co-ordinator / Administrator to support the delivery of retail engineering projects across the UK. This is a fast-paced role working closely with both clients and field engineers, so confidence, adaptability, and strong geographical knowledge are key. What Youll Be Doing: - Supporting the day-to-day coordination of engineering projects across multiple UK retail sites - Acting as a key point of contact between clients and engineers, ensuring smooth communication and timely updates - Managing schedules, travel arrangements, and project documentation - Handling incoming queries and resolving issues quickly and professionally - Tracking project progress and assisting with reporting and admin tasks What Were Looking For: - Previous experience in project coordination or administration, ideally in a technical or engineering environment - Excellent working knowledge of UK geography (European geography is a bonus) - Confident dealing with demanding stakeholders and managing multiple priorities - Strong communication skills and a proactive, problem-solving mindset - Comfortable working in a fast-moving, deadline-driven setting Why Apply Youll be joining a team thats hands-on, collaborative, and passionate about delivering high-quality retail engineering solutions. If you enjoy keeping projects on track and being the glue between teams, this role offers plenty of variety and responsibility. At polkadotfrog recruitment we do our very best to ensure both client and candidate satisfaction. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. Our team of Specialist Consultants have the skills, experience and passion to deliver a professional, personal and quality service. Our mission is to build long-term relationships and help clients and candidates find the perfect match. Whilst we would love to get back to every applicant, it is not always possible, so if you havent heard from us within 5 days, please note that your application has not been successful on this occasion.
08/09/2025
Full time
Service Co-Ordinator Bury St. Edmunds Full-Time MondayFriday An established technology services provider is seeking a highly organised Project Co-ordinator / Administrator to support the delivery of retail engineering projects across the UK. This is a fast-paced role working closely with both clients and field engineers, so confidence, adaptability, and strong geographical knowledge are key. What Youll Be Doing: - Supporting the day-to-day coordination of engineering projects across multiple UK retail sites - Acting as a key point of contact between clients and engineers, ensuring smooth communication and timely updates - Managing schedules, travel arrangements, and project documentation - Handling incoming queries and resolving issues quickly and professionally - Tracking project progress and assisting with reporting and admin tasks What Were Looking For: - Previous experience in project coordination or administration, ideally in a technical or engineering environment - Excellent working knowledge of UK geography (European geography is a bonus) - Confident dealing with demanding stakeholders and managing multiple priorities - Strong communication skills and a proactive, problem-solving mindset - Comfortable working in a fast-moving, deadline-driven setting Why Apply Youll be joining a team thats hands-on, collaborative, and passionate about delivering high-quality retail engineering solutions. If you enjoy keeping projects on track and being the glue between teams, this role offers plenty of variety and responsibility. At polkadotfrog recruitment we do our very best to ensure both client and candidate satisfaction. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. Our team of Specialist Consultants have the skills, experience and passion to deliver a professional, personal and quality service. Our mission is to build long-term relationships and help clients and candidates find the perfect match. Whilst we would love to get back to every applicant, it is not always possible, so if you havent heard from us within 5 days, please note that your application has not been successful on this occasion.
Logistics Finance Administrator Bury St. Edmunds Full-Time Monday-Friday A growing technology services provider is looking for a proactive and detail-driven Administrator to join their operations team. This role plays a key part in supporting logistics across the UK and Europe, while also working closely with the finance department to ensure smooth internal processes. What Youll Be Doing: - Coordinating import and export shipments across the UK and Europe - Managing all documentation and compliance related to logistics - Liaising with couriers, suppliers, and internal teams to ensure timely deliveries - Supporting the finance team with billing, invoicing, and expense tracking - Handling engineer travel bookings and accommodation arrangements - Monitoring and reconciling engineer expenses and ensuring accurate records What Were Looking For: - Proven experience in logistics administration, especially import/export - Strong understanding of UK and European shipping regulations - Confident working with numbers and supporting finance processes - Excellent organisational skills and attention to detail - Comfortable juggling multiple tasks and working to deadlines - A team player with great communication skills Why Apply Youll be joining a forward-thinking business in the tech services space, where no two days are the same. If you enjoy variety, autonomy, and being the go-to person for keeping things running smoothly, this could be the perfect fit. At polkadotfrog, we are dedicated to ensuring both client and candidate satisfaction. We value inclusivity and welcome requests for reasonable adjustments, whether for accessibility or information in an alternative format. Our Specialist Consultants bring expertise, passion, and dedication to delivering a professional, personalised, and quality service. Our mission is simple - To create positive relationships with all our clients and job seekers. To be known for honesty, being upfront and thoughtful to those hiring and those looking for a new job.
08/09/2025
Full time
Logistics Finance Administrator Bury St. Edmunds Full-Time Monday-Friday A growing technology services provider is looking for a proactive and detail-driven Administrator to join their operations team. This role plays a key part in supporting logistics across the UK and Europe, while also working closely with the finance department to ensure smooth internal processes. What Youll Be Doing: - Coordinating import and export shipments across the UK and Europe - Managing all documentation and compliance related to logistics - Liaising with couriers, suppliers, and internal teams to ensure timely deliveries - Supporting the finance team with billing, invoicing, and expense tracking - Handling engineer travel bookings and accommodation arrangements - Monitoring and reconciling engineer expenses and ensuring accurate records What Were Looking For: - Proven experience in logistics administration, especially import/export - Strong understanding of UK and European shipping regulations - Confident working with numbers and supporting finance processes - Excellent organisational skills and attention to detail - Comfortable juggling multiple tasks and working to deadlines - A team player with great communication skills Why Apply Youll be joining a forward-thinking business in the tech services space, where no two days are the same. If you enjoy variety, autonomy, and being the go-to person for keeping things running smoothly, this could be the perfect fit. At polkadotfrog, we are dedicated to ensuring both client and candidate satisfaction. We value inclusivity and welcome requests for reasonable adjustments, whether for accessibility or information in an alternative format. Our Specialist Consultants bring expertise, passion, and dedication to delivering a professional, personalised, and quality service. Our mission is simple - To create positive relationships with all our clients and job seekers. To be known for honesty, being upfront and thoughtful to those hiring and those looking for a new job.
Job Title: 1st Line Support Engineer Location: Just outside Ipswich (office-based) Salary: 25,000 - 30,000 per annum Contract: Full-time, Permanent Are you passionate about IT and enjoy helping people solve technical problems? We're looking for a customer-focused 1st Line Support Engineer to join our clients IT team, based just outside of Ipswich. This is a fantastic opportunity to join a supportive, forward-thinking business where you'll be the first point of contact for IT support queries. This is an onsite role, so a full UK driving licence and access to your own vehicle is required. Key Responsibilities Act as the first point of contact for IT support queries, providing face-to-face and remote assistance. Diagnose and resolve 1st line technical issues across hardware, software, and network environments. Escalate more complex issues to the 2nd line team when required. Configure and maintain desktops, laptops, mobile devices, and peripherals. Deliver an excellent customer experience, ensuring end-users feel supported and informed. Skills & Experience Previous experience in a 1st Line IT Support or Service Desk role. Confident troubleshooting issues with Windows OS, Microsoft 365, and basic networking. Strong communication skills with a customer-first approach. Ability to prioritise tasks and manage multiple issues simultaneously. Full, clean UK driving licence is essential due to location. Why Join Us? Salary up to 30,000 per annum depending on experience. Be part of a friendly, collaborative IT team with opportunities for progression. Gain hands-on exposure to a wide range of technologies. Free parking onsite and easy access from Ipswich and surrounding areas. If you're a motivated IT support professional who enjoys solving problems and providing excellent customer service, we'd love to hear from you.
08/09/2025
Full time
Job Title: 1st Line Support Engineer Location: Just outside Ipswich (office-based) Salary: 25,000 - 30,000 per annum Contract: Full-time, Permanent Are you passionate about IT and enjoy helping people solve technical problems? We're looking for a customer-focused 1st Line Support Engineer to join our clients IT team, based just outside of Ipswich. This is a fantastic opportunity to join a supportive, forward-thinking business where you'll be the first point of contact for IT support queries. This is an onsite role, so a full UK driving licence and access to your own vehicle is required. Key Responsibilities Act as the first point of contact for IT support queries, providing face-to-face and remote assistance. Diagnose and resolve 1st line technical issues across hardware, software, and network environments. Escalate more complex issues to the 2nd line team when required. Configure and maintain desktops, laptops, mobile devices, and peripherals. Deliver an excellent customer experience, ensuring end-users feel supported and informed. Skills & Experience Previous experience in a 1st Line IT Support or Service Desk role. Confident troubleshooting issues with Windows OS, Microsoft 365, and basic networking. Strong communication skills with a customer-first approach. Ability to prioritise tasks and manage multiple issues simultaneously. Full, clean UK driving licence is essential due to location. Why Join Us? Salary up to 30,000 per annum depending on experience. Be part of a friendly, collaborative IT team with opportunities for progression. Gain hands-on exposure to a wide range of technologies. Free parking onsite and easy access from Ipswich and surrounding areas. If you're a motivated IT support professional who enjoys solving problems and providing excellent customer service, we'd love to hear from you.
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management. We believe that every candidate brings something special to the table, including you! So, even if you feel that youre close but not an exact match, we encourage you to apply. Overview We're seeking a dynamic Penetration Tester to join our growing team within a large organisation. This is a client-facing, fully remote role with exciting travel opportunities for internal engagements, wireless assessments, and red teaming. This opportunity sits withing our Cyber Risk Management Division and will part of a team of Penertration Testing experts. How you'll make an impact Conduct external, internal, web application, WiFi, cloud, and red team penetration tests. Engage in OSINT, phishing campaigns, Cyber Essentials audits, and governance projects. Provide cyber awareness training and network hardening consultations for clients. About You Experience as a Penetration tester with proven expertise in web application testing, internal blackbox testing, cloud, and WiFi assessments. Previous experience in an IT (Helpdesk/IT Support) with a solid understanding of networking, Windows Active Directory, and Windows/Linux systems. Knowledge of OWASP vulnerabilities and experience in webapp and infrastructure pentesting. Must have or be working towards OSCP/CRT or equivalent. Enthusiastic about cybersecurity, excellent communication skills, and a willingness to learn and develop. Certifications like CPSA, Sec+, CEH, Pentest+, PPNT. Industry cybersecurity experience. Experience with vulnerability scanning technologies. Eligible to work in the UK. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits youll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to buy extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, well cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and its embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Dont worry, were here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If youd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as protected characteristics) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. JBRP1_UKTJ
07/09/2025
Full time
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management. We believe that every candidate brings something special to the table, including you! So, even if you feel that youre close but not an exact match, we encourage you to apply. Overview We're seeking a dynamic Penetration Tester to join our growing team within a large organisation. This is a client-facing, fully remote role with exciting travel opportunities for internal engagements, wireless assessments, and red teaming. This opportunity sits withing our Cyber Risk Management Division and will part of a team of Penertration Testing experts. How you'll make an impact Conduct external, internal, web application, WiFi, cloud, and red team penetration tests. Engage in OSINT, phishing campaigns, Cyber Essentials audits, and governance projects. Provide cyber awareness training and network hardening consultations for clients. About You Experience as a Penetration tester with proven expertise in web application testing, internal blackbox testing, cloud, and WiFi assessments. Previous experience in an IT (Helpdesk/IT Support) with a solid understanding of networking, Windows Active Directory, and Windows/Linux systems. Knowledge of OWASP vulnerabilities and experience in webapp and infrastructure pentesting. Must have or be working towards OSCP/CRT or equivalent. Enthusiastic about cybersecurity, excellent communication skills, and a willingness to learn and develop. Certifications like CPSA, Sec+, CEH, Pentest+, PPNT. Industry cybersecurity experience. Experience with vulnerability scanning technologies. Eligible to work in the UK. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits youll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to buy extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, well cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and its embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Dont worry, were here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If youd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as protected characteristics) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. JBRP1_UKTJ
Monday to Friday 8am-5pm We have an opportunity to join a leading manufacturer that specialises in the production and supply of fresh produce. They are primarily involved in the farming, harvesting, and distribution of a variety of vegetables and salads. Their aim is to provide high-quality, fresh produce to retailers and consumers, ensuring that their products meet rigorous standards for freshness and safety. As a Technical Engineer, you will be responsible for ensuring the smooth operation and maintenance of our plant facilities, as well as working with CAD to complete drawings and improve machinery and development on future machinery. What We Offer: Competitive salary and benefits package. Opportunities for professional development and career advancement. A supportive and collaborative work environment. The chance to work with a leading company in the fresh produce industry. Key Responsibilities: Perform routine maintenance and repairs on all plant equipment to ensure optimal operation. CAD design Manage the upkeep of the plant room and other facility areas, ensuring they are safe and functional Implement and manage preventative maintenance schedules to minimise downtime. Ensure compliance with health and safety regulations, conduct briefings, and deliver inductions to maintain a safe working environment Qualifications: Relevent electrical qualifications (NVQ Level 3, HND etc) Experience with electronics and pneumatics Experience and knowledge using CAD programs (qualified preferred, not essential) Excellent communication and organizational skills. Ability to manage multiple tasks and priorities simultaneously. Strong problem-solving skills and attention to detail. How to Apply: If you are a dedicated and experienced Technical Engineer looking to join a leading provider apply now or contact INDOTHER JBRP1_UKTJ
07/09/2025
Full time
Monday to Friday 8am-5pm We have an opportunity to join a leading manufacturer that specialises in the production and supply of fresh produce. They are primarily involved in the farming, harvesting, and distribution of a variety of vegetables and salads. Their aim is to provide high-quality, fresh produce to retailers and consumers, ensuring that their products meet rigorous standards for freshness and safety. As a Technical Engineer, you will be responsible for ensuring the smooth operation and maintenance of our plant facilities, as well as working with CAD to complete drawings and improve machinery and development on future machinery. What We Offer: Competitive salary and benefits package. Opportunities for professional development and career advancement. A supportive and collaborative work environment. The chance to work with a leading company in the fresh produce industry. Key Responsibilities: Perform routine maintenance and repairs on all plant equipment to ensure optimal operation. CAD design Manage the upkeep of the plant room and other facility areas, ensuring they are safe and functional Implement and manage preventative maintenance schedules to minimise downtime. Ensure compliance with health and safety regulations, conduct briefings, and deliver inductions to maintain a safe working environment Qualifications: Relevent electrical qualifications (NVQ Level 3, HND etc) Experience with electronics and pneumatics Experience and knowledge using CAD programs (qualified preferred, not essential) Excellent communication and organizational skills. Ability to manage multiple tasks and priorities simultaneously. Strong problem-solving skills and attention to detail. How to Apply: If you are a dedicated and experienced Technical Engineer looking to join a leading provider apply now or contact INDOTHER JBRP1_UKTJ
An exciting opportunity has arisen for a skilled CNC Programmer to join a forward-thinking manufacturing business working on a range of interesting and varied projects. This role is ideal for someone with a strong background in CNC milling who is looking to take the next step in a supportive and growing team. Key Responsibilities: Develop and optimise CNC programmes for milling operations using CAD/CAM software Set and operate CNC machinery, ensuring safety and quality standards are met Manage tooling and materials to maintain efficient workflow Troubleshoot machine and programming issues during production Collaborate with colleagues to improve processes and drive productivity Experience Required: Proven experience in CNC milling - programming, setting, and operating Familiarity with Fanuc controls Experience with or willingness to learn OneCNC CAD/CAM Ability to read and interpret technical drawings Strong attention to detail and problem-solving ability Confident using hand tools and understanding basic tooling Positive attitude and ability to work well within a team What's on Offer: Immediate start Overtime paid at a premium rate Access to the latest CNC machinery Supportive working environment with opportunities for growth Free on-site parking 25 days annual leave plus bank holidays If you're ready to bring your CNC expertise to a business that values precision, teamwork, and development, we'd love to hear from you. Apply today to be considered. JBRP1_UKTJ
07/09/2025
Full time
An exciting opportunity has arisen for a skilled CNC Programmer to join a forward-thinking manufacturing business working on a range of interesting and varied projects. This role is ideal for someone with a strong background in CNC milling who is looking to take the next step in a supportive and growing team. Key Responsibilities: Develop and optimise CNC programmes for milling operations using CAD/CAM software Set and operate CNC machinery, ensuring safety and quality standards are met Manage tooling and materials to maintain efficient workflow Troubleshoot machine and programming issues during production Collaborate with colleagues to improve processes and drive productivity Experience Required: Proven experience in CNC milling - programming, setting, and operating Familiarity with Fanuc controls Experience with or willingness to learn OneCNC CAD/CAM Ability to read and interpret technical drawings Strong attention to detail and problem-solving ability Confident using hand tools and understanding basic tooling Positive attitude and ability to work well within a team What's on Offer: Immediate start Overtime paid at a premium rate Access to the latest CNC machinery Supportive working environment with opportunities for growth Free on-site parking 25 days annual leave plus bank holidays If you're ready to bring your CNC expertise to a business that values precision, teamwork, and development, we'd love to hear from you. Apply today to be considered. JBRP1_UKTJ
Overview We are seeking an experienced Release Train Engineer (RTE) to support Agile Release Train (ART) activities aligned with Scaled Agile Framework (SAFe) 6.0. The RTE will act as a leader and coach, enabling agile teams to deliver value efficiently and effectively across the program level. Key Responsibilities Facilitate Program Increment (PI) Planning and post-PI activities. Manage and optimize the flow of value through the ART. Maintain and manage the ART calendar and key events. Foster cross-team coordination and synchronization. Escalate and track program-level risks, impediments, and dependencies. Lead Inspect & Adapt (I&A) workshops and drive continuous improvement. Facilitate ART Syncs and Scrum of Scrums. Provide regular status updates and metrics to stakeholders. Support release planning in collaboration with Product Management and System Architects. Promote collaboration across Business Owners, Product Owners, and Agile Teams. Deliverables PI Planning Facilitation - Organise and lead planning sessions at the start of each PI. Program Increment Objectives - Consolidated and committed PI objectives. Post-PI Report - Summary of RTE activities and outcomes. ART Sync Meetings - Weekly or bi-weekly coordination sessions. Risk and Dependency Register - Maintained and updated throughout the engagement. Program Metrics Report - Flow metrics, predictability, and velocity tracking. Inspect & Adapt Workshops - Facilitation of retrospectives and problem-solving sessions. Coaching Plan - Roadmap for improving Agile maturity and ART performance. Mentoring - Ongoing support for Scrum Masters and other scaled agile roles. Product Management Facilitation - Collaboration with PM/PO and Architecture teams. Skills & Experience Required Proven experience as a Release Train Engineer in a SAFe environment. Strong facilitation and coaching skills. Deep understanding of Agile principles, SAFe 6.0, and Scaled Agile practices. Experience managing program-level risks, dependencies, and metrics. Excellent stakeholder management and communication skills. Ability to influence and drive continuous improvement across teams. Tools & Environment Access to necessary Agile tools will be provided. Collaboration with established ARTs and agile teams. Stakeholder engagement across business and technology functions. If this is the role for you please submit your CV at your earliest convenience. JBRP1_UKTJ
07/09/2025
Full time
Overview We are seeking an experienced Release Train Engineer (RTE) to support Agile Release Train (ART) activities aligned with Scaled Agile Framework (SAFe) 6.0. The RTE will act as a leader and coach, enabling agile teams to deliver value efficiently and effectively across the program level. Key Responsibilities Facilitate Program Increment (PI) Planning and post-PI activities. Manage and optimize the flow of value through the ART. Maintain and manage the ART calendar and key events. Foster cross-team coordination and synchronization. Escalate and track program-level risks, impediments, and dependencies. Lead Inspect & Adapt (I&A) workshops and drive continuous improvement. Facilitate ART Syncs and Scrum of Scrums. Provide regular status updates and metrics to stakeholders. Support release planning in collaboration with Product Management and System Architects. Promote collaboration across Business Owners, Product Owners, and Agile Teams. Deliverables PI Planning Facilitation - Organise and lead planning sessions at the start of each PI. Program Increment Objectives - Consolidated and committed PI objectives. Post-PI Report - Summary of RTE activities and outcomes. ART Sync Meetings - Weekly or bi-weekly coordination sessions. Risk and Dependency Register - Maintained and updated throughout the engagement. Program Metrics Report - Flow metrics, predictability, and velocity tracking. Inspect & Adapt Workshops - Facilitation of retrospectives and problem-solving sessions. Coaching Plan - Roadmap for improving Agile maturity and ART performance. Mentoring - Ongoing support for Scrum Masters and other scaled agile roles. Product Management Facilitation - Collaboration with PM/PO and Architecture teams. Skills & Experience Required Proven experience as a Release Train Engineer in a SAFe environment. Strong facilitation and coaching skills. Deep understanding of Agile principles, SAFe 6.0, and Scaled Agile practices. Experience managing program-level risks, dependencies, and metrics. Excellent stakeholder management and communication skills. Ability to influence and drive continuous improvement across teams. Tools & Environment Access to necessary Agile tools will be provided. Collaboration with established ARTs and agile teams. Stakeholder engagement across business and technology functions. If this is the role for you please submit your CV at your earliest convenience. JBRP1_UKTJ
Job Description Team Lead, Service Desk (Europe) Hybrid - Ashford, Belfast or London Sysco are recruiting for a Team Lead, Service Desk to join the Service Desk function within the Information Technology team on a full-time, permanent basis. Reporting to the Manager, Service Desk, this role provides leadership to a team of Level 0/1 Service Desk Associates. You will oversee daily operations, performance adherence, training, metric reporting, and serve as a liaison for special projects and escalations. This position is critical to delivering excellent customer support and continual service improvement. This is a bilingual position where we are looking for fluent speaking/writing of English and either/both of Swedish and French Key Responsibilities Lead daily operations of the Service Desk team, ensuring schedule adherence, service metrics, and individual performance are maintained Analyse team performance to identify areas for coaching, improvement, and training Mentor team members on career development plans, diversity and inclusion, and annual goal attainment Conduct call audits and ticket reviews to maintain quality standards Act as a customer liaison to resolve escalated issues Participate in and lead training sessions for new hires and existing team members Collaborate with other functional leads on process development and knowledge management Act as escalation point for unresolved incidents and interdepartmental conflicts Lead post-incident critiques to drive continuous improvement Work closely with Business Technology teams to identify L1-resolvable issues and enhance support readiness Assist with special projects as assigned Skills and Experience Extensive experience in a Service Desk or similar support environment Proven leadership, negotiation, and conflict resolution skills Exceptional customer support and interpersonal skills Excellent verbal and written communication; superior phone etiquette Bilingual English and Swedish/French Strong initiative, attention to detail, and judgment Ability to multi-task and participate in flexible schedules/on-call rotations Deep knowledge of enterprise hardware/software, Microsoft Office, Active Directory, JIRA, and network tools Advanced troubleshooting skills and professional team collaboration Education and Certifications Degree or equivalent experience preferred IT Service Management (ITSMv3) certification preferred Microsoft Certified Systems Engineer (MCSE) certification is a plus JBRP1_UKTJ
07/09/2025
Full time
Job Description Team Lead, Service Desk (Europe) Hybrid - Ashford, Belfast or London Sysco are recruiting for a Team Lead, Service Desk to join the Service Desk function within the Information Technology team on a full-time, permanent basis. Reporting to the Manager, Service Desk, this role provides leadership to a team of Level 0/1 Service Desk Associates. You will oversee daily operations, performance adherence, training, metric reporting, and serve as a liaison for special projects and escalations. This position is critical to delivering excellent customer support and continual service improvement. This is a bilingual position where we are looking for fluent speaking/writing of English and either/both of Swedish and French Key Responsibilities Lead daily operations of the Service Desk team, ensuring schedule adherence, service metrics, and individual performance are maintained Analyse team performance to identify areas for coaching, improvement, and training Mentor team members on career development plans, diversity and inclusion, and annual goal attainment Conduct call audits and ticket reviews to maintain quality standards Act as a customer liaison to resolve escalated issues Participate in and lead training sessions for new hires and existing team members Collaborate with other functional leads on process development and knowledge management Act as escalation point for unresolved incidents and interdepartmental conflicts Lead post-incident critiques to drive continuous improvement Work closely with Business Technology teams to identify L1-resolvable issues and enhance support readiness Assist with special projects as assigned Skills and Experience Extensive experience in a Service Desk or similar support environment Proven leadership, negotiation, and conflict resolution skills Exceptional customer support and interpersonal skills Excellent verbal and written communication; superior phone etiquette Bilingual English and Swedish/French Strong initiative, attention to detail, and judgment Ability to multi-task and participate in flexible schedules/on-call rotations Deep knowledge of enterprise hardware/software, Microsoft Office, Active Directory, JIRA, and network tools Advanced troubleshooting skills and professional team collaboration Education and Certifications Degree or equivalent experience preferred IT Service Management (ITSMv3) certification preferred Microsoft Certified Systems Engineer (MCSE) certification is a plus JBRP1_UKTJ
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