137 jobs found in Northamptonshire

If you are looking to progress a career in website administrator, then this training and placement programme is made for you? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career changers. All you need is a desire to work hard and invest some time and money in yourself to build the foundations for a new career. We help you start your career journey in programming by firstly ensuring you have the necessary industry recognised certifications and skills required to build a career. We ensure you market yourself properly through a structured career driven cv and LinkedIn profile highlighting your skills, any experience, and relevant transferable skills from other roles. Finally, our tutors will help you create a credible portfolio to demonstrate your skills and abilities to potential new employers. We have many years of experience in helping graduates find their first roles in top UK companies and organisations who need to employ entry-level qualified programming staff that can hit the ground running with up-to-date skills gained from this programme. The programme is specifically designed for individuals with none or limited experience but a real desire to start a career. Therefore, please do not apply if you are already an experienced programmer. Whether you are working full-time, part-time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in as little as a few weeks or a few months (see steps 1 to 4 below). Study timings are approximate and assume you can study for a minimum 5 hours per week. Training times will be reduced if you are able to invest more time each week. Stage 1 - Learn HTML and CSS ( up to 12 weeks) The first step is completing a selection of professional and industry-recognised courses. We have carefully selected these courses to give you the most out of both your learning and employment journey. HTML Essentials ( up to 6 weeks) CSS Essentials ( up to weeks) Training is delivered through multimedia rich video tutorials, presentations and quizzes using an online portal enabling you to study online from anywhere you choose. You will also be assigned an expert tutor and a support mentor who will work with you 1-2-1 or in group sessions to provide additional training and support. Once the HTML & CSS courses are complete, your trainer will move you forward to the next stage. Stage 2 - Additional Online Training ( up to 12 weeks) The second step includes a selection of more advanced courses to get you up to speed for what is required and relevant for many entry level programming roles and help you get a step ahead. Learn the Command Line ( 1.5 weeks) Learn Git & GitHub ( 1.5 weeks) Learn JavaScript ( 1.5 weeks) Learn Python 3 ( 1.5 weeks) JavaScript forms the foundation of almost everything you see on the Internet. Therefore, this is an essential addition language in building your programming and development foundation. Python is a highly versatile programming language and due to its relatively "easy to understand" commands now one of the most common programming languages used. You can use it for both small and complex tasks, and it is used across many different industries broadening your scope of opportunity. Step 3 - Building a Portfolio Website Project (1 week) Your tutor will provide you with some exercises and guidelines to help you build your own personalised portfolio. Having a strong portfolio to which demonstrates and showcases your range of skills and ability is essential within a programming career. In addition, we will now provide additional Study Courses for your continued development and broadening of your skills. Completion of these course is voluntary but recommended. AWS Certified Cloud Practitioner Microsoft Certified: Azure Administrator Associate Step 4 - Entry Level Web Administrator placement We will now work with you to help you secure your first role in a role utilising your new skills in a coding, programming, or a web development role. Entry level roles typically start between £25K - £40k dependant on any prior knowledge or experience you may have. There are many entry level roles where your newly learned skills can be applied meaning a vast array of opportunities are now available to you. Examples of some of these are listed below: - Junior Developer Website Administrator Website Support Developer Junior Web Developer Content Editor Wordpress Developer Junior Software Developer Junior Front or Back End Development Development Support We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Platinum Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) to ensure we provide the highest levels of training. We also have a 4.9 Trustpilot rating and numerous testimonials available on our website. Our money back Job Guarantee Due to our success and confidence in the results we deliver, and the skills shortage for entry-level coding staff we guarantee you will secure a job upon completion of your study programme, or we will refund you 100% of your course fees back. This is subject to our terms of learning/ terms of business. Qualification for this programme? To ensure we maintain a high level of support for our candidates, we limit spaces to this programme. Apply before the deadline and one of our consultants will speak with you to check your eligibility for the programme.

Artificial Intelligence is used in every industry and as artificial intelligence requires data to operate there is now a massive growing demand for Data experts. If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding future within Data Science. We use our specialised Data Science Career programme which looks to assist, train and place qualified candidates into a career pathway in Data Science. Our career program is designed for entry level individuals with limited or no experience. Please do not apply if you are already an experienced Data Analyst as we will be looking primarily at entry level roles. Demand for candidates who are experts in working with Data and AI has grown 20% year on year with salaries of £50k+. Business decisions rely on data to ensure correct business decisions are made and the role of the data analyst in the new digital world is now essential for business owners. Current average salaries in the sector for lower-level positions and fully trained Data Experts: Junior Data Analyst - £30,000 Data Analyst - £50,000 Business Analysts - £60,000 Data Scientist - £65,000 Using our experience in providing data analysis and business analysis training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in Data Science. Courses have been identified by our recruitment partners as industry standards for the Data Analysis sector. Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. Working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Step 1 - Data Administration Training Data is extracted using various method which are normally IT driven. We provide you with access to the following courses to ensure you are employable as a data analyst. Microsoft excel - to expert level. Learn SQL - the programming language used for extracting data from more complex databases. Learn Python 3 - Python 3 is a simple to use programming language used by many analysts. Learn Tableau - Tableu is a tool which analysts use to build visually appealing dashboards for complex data making it easier for stakeholders to comprehend. Study time for these courses is approx. 30-60 hours and qualification is through completion of the course with no exam. Step 2 - CompTIA Data+ Qualification The first step is completing the CompTIA Data+ Qualification accredited by CompTIA. This professional international industry-recognised qualification teaches you the essential skills of a Data Analyst. You will cover skills such as data mining, manipulating data, visualising data, and reporting on data. Study time for the qualification is approximately 30 hours and qualification achieved by completing a 1-hour exam. The course is online and comes complete with exam simulators and revision tools. You will have access to a tutor and a 1-hour online revision workshop prior to your exam. This qualification sets you on course to becoming a data analyst. Step 3 - Business Analysis Foundation Business Analysts and Data Analysts often work very closely together and indeed many Data Analysts become Business Analysts and vice versa. A Business Analyst Foundation certificate will make you more employable and enable you to cross over into Business Analyst roles. Business Analysis Foundation accredited by the BCS. Study time is around 15 hours, and qualification is achieved by online exam. Step 4 - Recruitment Support Now you are qualified for an entry level Data Analyst position our recruitment support team will begin working with you to help you secure your first role based on your new qualifications and any other experience. We are industry pioneers helping candidates build careers since 2007 with a 4.8 Trustscore on Trustpilot. Our Recruitment Support team will help you with job applications, interviews and provide a full cv review based on your new qualification and written to maximise your chances of obtaining a role. They will provide you with guidance as to roles most suitable for you. This will include mock job interviews as well as any help you feel you need. Step 5 - CompTIA Data X Qualification Once you have started working in an entry level role, you will now complete the CompTIA Data X qualification. This in an advanced Data Science qualification designed to lift your career the that of a Data Scientist. This builds on the knowledge of the Data+ certification and enables you to demonstrate your knowledge in advanced data processing, cleaning, and statistical modelling concepts. You will demonstrate your knowledge of machine learning, industry trends and use of specialised data science applications. You will also apply mathematical and statistical methods appropriately. Step 5 is not a requirement for our job guarantee as this stage is designed to advance your data career to the next level. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check out our testimonials. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Data Analyst Career aspirations.

Technical Service Delivery Manager As a Technical Service Delivery Manager at Bechtle you will be responsible for ensuring the seamless delivery of IT services and solutions to our High-Profile Customers. You will act as the bridge between the Operation Centres technical teams and our customers, ensuring that services meet agreed-upon standards, timelines, and performance metrics. This role involves managing service-level agreements (SLAs), overseeing incident and problem resolution, coordinating change management, and driving continuous service improvement. With a strong focus on customer satisfaction, the Technical Service Delivery Manager will also build and maintain relationships with Bechtle's customers, ensuring their evolving technical and service needs are met while aligning service delivery with organizational goals. Job Role Responsibilities (% of Time) Service Delivery (30%) Ensure operational service targets and contractual obligations are consistently met, tracking issues through to resolution and escalating to senior support teams when necessary. Utilize ITSM systems to log, monitor, and resolve customer-facing issues, ensuring accurate documentation to support knowledge sharing and continuous improvement. Maintain strict adherence to ITIL service management principles, including Incident, Problem, Change Management, and Continual Service Improvement. Provide technical guidance to customers infrastructure and cloud-based services (e.g., Microsoft Azure, AWS), as needed, collaborating with Operations Centre technical teams on escalations to ensure seamless and effective service delivery. Champion best practices across the service delivery function, driving service excellence and operational efficiency. Ensure all service delivery processes and procedures are consistently followed and continuously improved. Provide hands-on management support across Bechtle's broad technology stack, including Microsoft Windows, Active Directory, O365, Networking and cloud infrastructure, ensuring responsive and knowledgeable service. Customer Relationship Management (20%) Coordinate and lead regular service review meetings and Ad hoc meetings with customers, acting as the primary point of contact for all service-related matters. Develop and maintain strong, trust-based relationships with customers by understanding their pain points, business objectives, and technical requirements. Serve as a key liaison between customers and internal technical escalation teams or thirdparty vendors, ensuring timely issue resolution and service continuity. Proactively identify and escalate risks, implementing mitigation strategies to minimize disruption and maintain a customer-centric approach. Data Analytics & Reporting (20%) Monitor, manage, and report on Service Level Agreements (SLAs), ensuring performance metrics are clearly communicated to clients. Create and maintain detailed service reports for customers, ensuring transparency and accountability Deliver proactive reporting on licensing, capacity, and availability planning to support strategic decision-making. Ensure all client documentation is accurate and up to date with our document management tool suite Strategic Collaboration and Business Growth (10%) Collaborate with Account Managers and Solutions teams to identify and pursue opportunities that expand Bechtle's service offerings and strengthen client relationships. Contribute to IT Strategy Reviews and the development of Technology Roadmaps, ensuring alignment with emerging industry trends and evolving customer needs. Mentor and support the Service Delivery Hub and fellow Service Delivery Managers on a technical level, fostering a culture of collaboration and professional development operational impact and maintaining service continuity. o Collaborate with the wider Operations Centre team to deliver exceptional customer experiences. Problem-Solving and Process Improvement (15%) Proactively identify and resolve service-related issues by conducting thorough root cause analysis and implementing long-term solutions. Collaborate with cross-functional teams to streamline workflows and introduce process enhancements that improve service efficiency and responsiveness under pressure. Demonstrate adaptability to evolving technologies and operational environments, maintaining a strong focus on innovation, continuous improvement, and operational excellence. Continuous Service Improvement (5%) Proactively identify and recommend opportunities to enhance service delivery processes and improve the overall client experience. Collaborate closely with the Head of Service Delivery and fellow Service Delivery Managers to design, share, and implement best practices for client support and operational excellence. Actively participate in training, workshops, and development programs to continuously build expertise in service delivery, customer relationship management, and industry trends

Are you looking to benefit from a new career in Web Development? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme in top UK companies and organisations needing to employ entry-level software development staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge, and qualifications for you to secure a professional job and career in coding. You will also have the reassurance of a job guarantee (£25K-£40K) upon completion. Whether you are working full-time, part-time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in four simple steps. Step 1 - HTML and CSS Online Training The first step is completing a selection of professional and industry-recognised courses. We have carefully selected these courses to give you the most out of both your learning and employment journey. HTML Essentials CSS Essentials Tailwind The training is delivered via multimedia rich video tutorials, presentations, and quizzes through a portal that you study online from anywhere you choose. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Once the HTML & CSS courses are complete, you will be ready to move forward. Step 2 - Online Training The second step includes a selection of more advanced courses to get you up to speed. React-js JavaScript JavaScript forms the foundation of almost everything you see on the Internet, so it will be essential! Python is highly versatile. You can use it for both small and complex tasks, and it is used across many different industries. Step 3 - Build a Portfolio Website Project Additional Courses AWS Certified Cloud Practitioner Microsoft Certified: Azure Administrator Associate Step 4 -Entry Level Development placement (£25K - £40k) We work with you to secure your first role in software development, website administration or programming, with a starting salary of anywhere between £25K - £40k. While working in your first role, we will release your second batch of training which is specifically designed to increase your development knowledge to help you develop your career further to become a software developer. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Job Guarantee Due to the success of this programme and the skills shortage of entry-level development staff, we can guarantee you will secure a job upon completion of your study programme, or we will refund you 100% of your course fees back. This is subject to our terms of learning/ terms of business. Enthusiastic about starting a career in coding? Apply now and one of our friendly advisors will be in touch.

Cyber Security Placement Programme - No Experience Required Are you looking to benefit from a new career in IT and Cybersecurity? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme in top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in IT. You will also have the reassurance of a job guarantee (£26K-£35K) upon completion. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. Step 1 - Accredited Online Training The first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and Cybersecurity training. The training is delivered via multimedia rich video tutorials, practice labs, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Step 2 - Practical Training You will gain practical experience by using practice labs which enable you to practice and master what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIA A+ is the most asked for certificate for entry-level IT roles and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. Step 4 - IT Technician placement (£26-£35K) We work with you to secure your first role as an IT Technician, with a starting salary of anywhere between £26K-35K. Ideally you will need to gain two years' experience in this role before you can progress into a cyber security role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cybersecurity field. This official, accredited training consists of online training, practical training and an official exam (CompTIA Security+). Further we can tailor the package to include courses like the Certified Ethical Hacker and Certified Network Defender depending on your requirements and future direction. Cybersecurity Role Once you have completed all the mandatory training in step four and have gained two plus years experience in the IT industry, you will be ready to move into higher paying Cybersecurity roles. Our recruitment support team specialises in the IT and Cybersecurity space and roles at this level have an average starting salary of £35K. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) and the EC-Council to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Job Guarantee Due to the success of this programme and the skills shortage of entry-level IT staff, we can guarantee you will secure a job upon completion of your study programme or we will refund you up to 100% of your course fees back. This is subject to our terms of learning/ terms of business. Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch.

Cyber Security Placement Programme - No Experience Required, Are you looking to benefit from a new career in IT and Cybersecurity? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme in top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in IT. You will also have the reassurance of a job guarantee upon completion. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. Step 1 - Accredited Online Training The first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and Cybersecurity training. The training is delivered via multimedia rich video tutorials, practice labs, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Step 2 - Practical Training You will gain practical experience by using practice labs which enable you to practice and master what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official Exams You will then go on to sit the CompTIA Security+ and the CompTIACySA+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIA Security+ and CySA+ is the most asked for certificates for cyber security specialists. These are the certification most professionals start their own careers with. Step 4 - Job Placement We work with you to secure your first role in IT. Ideally you will need to gain two years' experience in this role before you can progress into a cyber security role but for many students on completion of the training we can get them straight into entry level cyber roles. Further we can tailor the package to include courses like the Certified Ethical Hacker and Certified Network Defender depending on your requirements and future direction. Cybersecurity Role Once you have completed all the mandatory training iour recruitment support team specialises in the IT and Cybersecurity space and roles at this level have an average starting salary of £35K - £45k typically being a trainee cyber security analyst or engineer role. We have been helping career changers and new career seekers gain new careers since 2019 and we are a CompTIA Partner, and deal with accredited training partners. Job Guarantee Due to the success of this programme and the skills shortage of entry-level IT staff, we can guarantee you will secure a job upon completion of your study programme or we will refund you 100% of your course fees back. This is subject to our terms of learning/terms and conditions. Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch.

Are you looking to benefit from a new career in Programming? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme in top UK companies and organisations needing to employ entry-level Programming staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in coding. You will also have the reassurance of a job guarantee (£25K-£40K) upon completion. Whether you are working full-time, part-time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. Step 1 -HTML and CSS Online Training ( 12 weeks) The first step is completing a selection of professional and industry-recognised courses. We have carefully selected these courses to give you the most out of both your learning and employment journey. HTML Essentials (6 weeks) CSS Essentials (6 weeks) The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study online from anywhere you choose. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Once the HTML & CSS courses are complete, you will be ready to move forward. Step 2 -Online Training ( 12 weeks) The second step includes a selection of more advanced courses to get you up to speed. Learn the Command Line (1.5 weeks) Learn Git & GitHub (1.5 weeks) Learn JavaScript (1.5 weeks) Learn Python 3 (1.5 weeks) JavaScript forms the foundation of almost everything you see on the Internet, so it will be essential! Python is highly versatile. You can use it for both small and complex tasks, and it is used across many different industries. Step 3 - Build a Portfolio Website Project (1 week) Additional Courses AWS Certified Cloud Practitioner Microsoft Certified: Azure Administrator Associate Step 4 - Junior Programmer placement (£25K - £40k) We work with you to secure your first role as a Junior Programmer, with a starting salary of anywhere between £25K - £40k. While working as a Junior Programmer, we will release your second batch of training which is specifically designed to qualify you to move into the programming field. Programmer Role Once you have completed all the mandatory training in step four and have gained two plus years experience in the coding industry, you will be ready to move into higher paying programming roles. Our recruitment support team specialises in the Web and programming space and roles at this level have an average starting salary of £45K. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Job Guarantee Due to the success of this programme and the skills shortage of entry-level coding staff, we can guarantee you will secure a job upon completion of your study programme or we will refund you 100% of your course fees back. This is subject to our terms of learning/ terms of business. Passionate about starting a career in coding? Apply now and one of our friendly advisors will be in touch.

This role is pivotal in maintaining and optimising the use of the Epicor ERP system to enhance business processes and efficiency. Key Responsibilities: ERP / Epicor system management Providing subject matter expertise of the Epicor system, identifying opportunities for process improvements Managing day-to-day operations and assisting users with application-specific support calls Identifying and resolving issues to ensure delivery of business benefits Directing and managing multiple ERP / Epicor projects from proposal to full deployment Collaborating with Epicor Consultants and Epicor Support to fully utilise the software Planning and overseeing future improvements, customisations, and upgrades to Epicor Developing and delivering Epicor training for employees Administering and managing the ERP system in coordination with the IT department Job Requirements: University degree in computer science or a related field Strong understanding of Epicor ERP, with past experience as a Developer or Systems Analyst High proficiency in SSRS, REST API, KPIs, development, integration, and customisation Solid understanding of ERP business processes including MRP, BoM, MoM, production, finance, warehousing, logistics, and procurement Experience with ERP maintenance, support, and training Competence in project and stakeholder management Excellent interpersonal, written, and oral communication skills Experience with website integrations, CRM, SharePoint, and Power BI A practical, 'hands-on' approach to strategic execution and implementation Benefits: Competitive salary Opportunities for professional development and growth Engaging and dynamic work environment Comprehensive employee benefits package Chance to work with state-of-the-art technologies within the aerospace industry If you are experienced in ERP systems and are looking to take on a challenging and rewarding role within the aerospace sector, we would love to hear from you. Apply now to join our client's innovative team.

Service Desk Support Analyst 5 days a week on site Role Overview As a 1st / 2nd line Support Analyst in a team of Field Engineers and Support Analysts, you will be a key player in ensuring the smooth operation of the IT systems. Based at head office in Northampton, you will provide essential support to around 1000 users across multiple sites around the UK. You will provide support on a range of Microsoft based IT systems especially Microsoft 365 along with a range of bespoke applications. Your day-to-day responsibilities as part of the support team will be to: Respond to IT-related telephone calls and emails from colleagues, providing timely and effective support. Log and resolve IT requests within agreed targets. Administer the Microsoft Estate and other key business systems. Monitor and manage IT requests, coordinate projects, handle IT procurement requests, and oversee IT security administration. Oversee the Moves, Additions, Deletions, and Changes (MADC) process, including setting up new users on Microsoft 365. Monitor internal IT mailboxes and respond to colleague requests and automated alerts using the IT Service Management tool. Collaborate with third-party technology and support providers across applications, infrastructure, networking, and telephony. Maintain and update the IT SharePoint page, share best practices, and contribute to our technology knowledge database. Provide general help and advice to users, utilizing remote desktop tools. Your background: Experience as a 1st / 2nd line support analyst - service desk and deskside support Experience in IT administration and support of Microsoft-based systems specifically Microsoft 365, along with IP Telephony and networking Experience with FreshDesk or similar Retail or Automotive background would be beneficial

My client, one of the UK's leading law firms, is looking for an IT Operations Manager to join their team in Northampton, Northamptonshire. This is a strategic and hands-on role offering the opportunity to lead a talented team and play a key part in delivering innovation, operational resilience, and continuous improvement across the firm's technology environment. The Role The IT Operations Manager will be responsible for ensuring that the firm's systems, networks, and services operate reliably, securely, and efficiently. The position combines team leadership with technical oversight, service management, and strategic contribution to IT and digital transformation projects. • Managing and mentoring IT Operations team members, ensuring high performance and professional development. • Overseeing on-premises and cloud-based infrastructure, ensuring stability, scalability, and security. • Supporting the IT Director with delivery of the firm's IT, AI, and Innovation strategies. • Working closely with the Innovation Manager and Digital Adoption Team on transformation and process-improvement projects. • Managing system security operations, backup and recovery, and compliance with ISO27001 and ISO22301 standards. • Leading Cyber Essentials Plus accreditation renewals. • Developing and documenting robust IT processes and procedures. • Managing vendor relationships, contracts, and software licences. • Producing monthly management reports on IT operations, metrics, and service performance. Applicants should have proven technical competence across the following areas: • Microsoft 365 Platform: Exchange, SharePoint, OneDrive, and Teams. • Windows Server, Active Directory, SQL Server, and PowerShell scripting. • Cloud infrastructure management and server virtualisation (Azure or similar). • Enterprise backup, replication, and disaster recovery planning. • Network management, cybersecurity principles, and data protection best practices. • Strong understanding of project management and helpdesk operations. Key qualities include: • Demonstrable experience in an IT management or senior operations role. • Strong leadership, communication, and stakeholder-management skills. • A passion for technology, innovation, and continuous improvement. • Ability to manage multiple priorities and deliver under pressure. • A collaborative mindset, able to influence and inspire confidence at all levels. Benefits • Competitive salary and bonus/profit share scheme. • 25 days holiday plus UK bank holidays. • Private medical insurance. • Excellent scope for professional development and long-term career growth. • One paid charity day per year. Should you have any questions or wish to apply please do not hesitate to contact Clear Legal and Financial Recruitment. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days, please assume your application has been unsuccessful.

Contract Role - Cards & Payments Business Analyst (Banking) - Northampton/Hybrid - 12 months initial - Inside IR35 We are seeking an experienced Business Analyst (Cards & Payments) to join a leading banking client on a 12-month contract. The successful candidate will play a key role in supporting the design, development, and delivery of change initiatives within the cards and payments domain. You will work closely with product, technology, and operations teams to gather business requirements, analyse current processes, and ensure smooth delivery of regulatory and business-driven projects. Role Overview: Job Title: Cards & Payments Business Analyst (Banking) Location: Northampton/Hybrid - 2 days per week onsite (non-negotiable) Contract Type: Contract Duration: 12 months initial Sector: Banking Key Skills & Experience Proven experience as a Business Analyst within the Banking or Financial Services sector. Strong background in Cards and Payments (credit/debit cards, payment gateways, settlement systems, etc.). Solid understanding of end-to-end payment processes, systems, and data flows. Knowledge of payment schemes (e.g., Visa, Mastercard, Faster Payments, BACS, CHAPS). Experience working within Agile delivery environments. Excellent stakeholder management and communication skills. Strong analytical and problem-solving skills with attention to detail. Familiarity with regulatory and compliance requirements within the UK banking landscape. Nice to Have Experience with ISO 20022 or SWIFT messaging standards. Exposure to Open Banking or Digital Payments projects. Knowledge of API integration in financial systems. Please feel free to contact myself - Daisy Nguyen at Gibbs Consulting/Atrium UK for a confidential chat to know more details about the role. Please also note: Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

Contract Role - Onboarding & Cards, Payments Business Analyst (Banking) - Northampton/Hybrid - 12 months initial - Inside IR35 We are seeking an experienced Business Analyst (Cards, Payments & Onboarding) to join a leading UK banking organisation on a 12-month contract. The successful candidate will work across critical change initiatives focused on improving customer onboarding journeys, card issuance, and payment processes. You will play a key role in defining requirements, optimising business processes, and supporting the delivery of compliant, efficient, and customer-centric banking solutions. Role Overview: Job Title: Onboarding & Cards, Payments Business Analyst (Banking) Location: Northampton/Hybrid - 2 days per week onsite (non-negotiable) Contract Type: Contract Duration: 12 months initial Sector: Banking Key Skills & Experience Proven experience as a Business Analyst within the Banking or Financial Services sector. Strong understanding of Cards and Payments (credit/debit card processing, payment gateways, settlements, and authorisations). Solid knowledge of Customer Onboarding and KYC/AML processes. Experience working on regulatory, digital transformation, or operational improvement programmes. Demonstrated ability to gather, analyse, and document complex business and functional requirements. Experience working in Agile delivery environments, ideally with tools such as JIRA or Confluence. Excellent communication and stakeholder management skills across business and technology functions Strong analytical and problem-solving abilities with a focus on accuracy and attention to detail. Nice to Have Knowledge of ISO 20022, Open Banking, or Faster Payments initiatives. Familiarity with API integrations and digital onboarding platforms. Experience with data and reporting requirements related to payments or customer lifecycle. Please feel free to contact myself - Daisy Nguyen at Gibbs Consulting/Atrium UK for a confidential chat to know more details about the role. Please also note: Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

IT Trackside Support Engineer Join the team behind cutting-edge motorsport technology! This is a fantastic opportunity for a motivated 2nd Line Technical Support Analyst to provide high-quality infrastructure and network support in a fast-paced, high-performance environment supporting Formula 1 operations. About the Role As part of a small, dedicated IT team, you'll deliver first-class IT operational support across Trackside. Following extensive training and shadowing, you'll provide 24x7 remote support to Formula 1 and Formula E staff during race seasons. You'll balance multiple priorities, resolve complex issues, and ensure IT services run smoothly in an environment where every second counts. Key Responsibilities Deliver technical support and solutions across the full ITIL service lifecycle Support both operational and project-based tasks, meeting demanding SLAs and deadlines Provide exceptional customer service and guidance to colleagues and stakeholders Maintain strong communication with internal teams and third parties Identify and drive service improvements and process enhancements Provide out-of-hours and trackside support on a rota basis What We're Looking For Proven experience in an IT Support or Service Desk environment Strong technical knowledge and a customer-focused mindset Excellent communication skills and attention to detail A proactive, flexible, and resilient approach Technical Skills Windows 10 / 7 and mobile operating systems Microsoft Office / 365 Active Directory and Group Policy Management Networking (TCP/IP, DNS, DHCP, WAN, LAN) Storage systems and performance monitoring tools Qualifications ITIL Foundation Certificate (essential) Degree or equivalent experience Desirable: Microsoft Certifications, Cisco CCNA, and a keen interest in Formula 1 or Formula E

2nd Line Engineer - up to £32K - Office Based Lacking progression opportunities in your current role and keen for career progression? From day one, you will be assisting this leading healthcare organisation in a handful of projects including migrations from on-prem to 365 tenants, and migrations from Windows 10 to 11. This is a practical role ideal for someone who thrives on problem-solving, enjoys working with diverse technologies, and is eager to expand their skills in infrastructure. Key Skills required: Windows Server Active Directory, Windows 10-11 Administration of Microsoft 365 Group Policy (DNS/DHCP) Familiar with virtualisation platforms Understanding of networking fundamentals and firewalls Veeam Full UK Drivers licence Desirable: Modern Workplace products: Intune, Entra Familiarity of VoIP telephony systems Here you'll be joining an IT department of 13. This is an exciting moment to join, with a strong emphasis on innovation and ongoing enhancement. Key responsibilities: Provide support for Microsoft 365, Azure AD, and Exchange Online environments. Help deploy, configure, and maintain both physical and virtual server infrastructure. Contribute to projects involving infrastructure upgrades, new site or acquisition integrations, and system migrations. Perform routine activities like creating virtual machines, applying firmware updates, patching systems, and managing backups. Monitor critical infrastructure components (such as firewalls, switches, storage, and backup systems) and address any issues. Assist with troubleshooting infrastructure issues, escalating them when necessary. Support disaster recovery and business continuity efforts i.e. regular tests. If you're looking to jump on several exciting projects and progression to a more senior role due a career progression path, do not hesitate to apply. With this opportunity, you will achieve: Starting salary of £28K-£32K DOE 25 days annual leave + bank holidays Contributory pension scheme Regular mentoring and progression opportunities For further details and to apply, please send your up to date CV to for a confidential chat. Key words: IT Infrastructure, IT Support, IT Engineer Windows Server, Office 365, Azure, Intune, Network, networking Commutable from Northampton, Milton Keynes, Wellingborough, Daventry, Bedford, Kettering, Corby Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.

IT Operations Manager Northampton Upto £60k IT Ops & Security Manager We are seeking an IT Operations & Security Manager to join a small, high-impact IT team based in Northampton. This is a crucial, entirely in-office role (candidates must be within commuting distance). This IT Operations Manager role is about much more than just maintenance; it's about leadership, security, and strategic delivery. You will be responsible for the seamless performance, security, and reliability of the entire IT estate, while leading the support team that services approximately 200 employees. The ideal IT Operations Manager will have good attention to detail and taking ownership of their work. Experience of Windows, Microsoft 365, Network, and security is required. Key skills required: Team leadership and/or management experience MS 365 Platform - Exchange/SharePoint/OneDrive Windows Active Directory SQL Network & Infrastructure security - Server virtualisation, PowerShell Strategic delivery Cyber Security Network Infrastructure Desired skills: Project management - delivering IT Infrastructure projects For more information, please contact Charles Jenson Recruitment.

We are seeking an experienced IT Operations Manager to oversee the day-to-day management of our clients IT infrastructure to ensure the reliability, efficiency, and security of all systems, networks, and services. The ideal candidate will lead a team of IT professionals, manage system performance, and drive continuous improvement in IT operations aligned with business objectives. Your day to day duties as the IT Operations Manager will include, but not be limited to: Supporting the IT Director with the implementation of the firms IT and AI & Innovation Strategies Collaborate with the Innovation Manager and the Digital Adoption Team members to support innovation projects. Participate in internal and external audits, including ISO27001 and ISO22301. Manage the Cyber Essential Plus accreditation renewals. Develop and document processes and procedures, providing to ensure they are fully implemented within the team. Identify and manage operational risks Technical competencies must include: Microsoft 365 Platform, including Exchange, SharePoint, OneDrive and Office Strong technical knowledge of network and server operating system Experience with support of Windows Operating Systems, SQL Server and Active Directory, including PowerShell scripting Proven experience in server virtualisation and Cloud-based Infrastructure Enterprise Backup, Replication and Business Continuity and Disaster recover mitigation and response To find out more or have a confidential chat, please do get in touch.

The Lean Portfolio PMO will play a critical role in supporting the Data Domains within the Customer Data & Analytics Office (CDAO). This position ensures that each data domain operates with clear visibility of funding, prioritisation, and delivery cadence, enabling the successful coordination and execution of portfolio activities aligned to business priorities. The role will work closely with Domain leads, Tech Leads, and PMO/Finance to maintain a transparent and predictable delivery environment, in line with agile and lean portfolio management principles. Key Responsibilities 1. Portfolio and Funding Management Maintain a clear view of funding across each data domain, including both managed and consumed demand. Track and reconcile financial allocations, ensuring funding alignment with active portfolio epics and team capacity. Support transparency of funding flows between CDAO and external business labs through accurate reporting and forecasting. Partner with Finance to ensure appropriate time-booking, navigator codes, and cost recovery mechanisms are in place. 2. Intake and Backlog Management Coordinate backlog intake reviews to ensure quality, completeness, and prioritisation of work requests. Support data domain leads in defining and maintaining well-structured portfolio backlogs aligned to enterprise priorities. Monitor backlog health and assist in identifying quick wins and dependencies that improve throughput and efficiency. 3. Resource and Capacity Planning Maintain visibility of resource allocation and capacity across the data domains, supporting alignment to strategic priorities. Support creation and ongoing management of resource pools, ensuring appropriate skills and coverage for delivery. Identify resourcing constraints or risks and work with leadership to propose mitigation plans. 4. Delivery Coordination and Agile Cadence Enable end-to-end coordination of delivery activity within the agile delivery teams across each domain. Facilitate regular agile ceremonies, ensuring cadence, predictability, and dependency management. Partner with delivery and product leads to monitor delivery progress, report on key metrics, and surface issues early. Champion continuous improvement practices, supporting agile maturity and portfolio flow optimisation. 5. Governance, Reporting, and Assurance Produce and maintain key governance artifacts, dashboards, and portfolio reports. Ensure portfolio data integrity across tooling (e.g., JIRA, Navigator). Support audit readiness and adherence to CDAO governance standards. Key Skills and Experience Strong experience in portfolio management , agile delivery , or PMO leadership within a large enterprise environment. Demonstrable understanding of Lean Portfolio Management (LPM) and agile governance frameworks. Excellent stakeholder management and communication skills, with the ability to work across business and technical teams. Financial acumen, with experience in cost tracking, forecasting, and resource management. Proficiency in tooling such as JIRA , Navigator , and Power BI (or equivalent). Ability to drive structure, cadence, and clarity in complex delivery environment

J unior Project Manager - 6-Month Contract (Extension Possible) We are seeking a Junior Project Manager to support a major client on a high-priority initiative. This is an urgent requirement, and we are looking to progress suitable candidates quickly. Role Details Title: Junior Project Manager Locations: 3 positions in Northampton, 1 position in Knutsford Duration: 6 months, with potential 6-month extension based on performance Working Model: Hybrid (2-3 days onsite per week) Key Requirements Strong experience working within Agile delivery frameworks (Scrum, Kanban, SAFe) Demonstrated change management capability Excellent communication, coordination, and stakeholder-engagement skills Ability to support project planning, RAID management, reporting, and governance Exposure to banking, financial services, or IT project environments Key Responsibilities Support day-to-day delivery across multiple Agile workstreams Assist in the creation and maintenance of project plans, reports, dashboards, and documentation Manage and track RAID logs , escalating risks and issues where required Coordinate meetings, prepare summaries/actions, and ensure follow-up is completed Facilitate communication between delivery teams, stakeholders, and project leadership Support change initiatives, helping teams adopt new processes, tools, and ways of working Ensure adherence to project governance, timelines, and quality standards Desirable Skills Experience working with Jira, Confluence, or similar Agile tooling Understanding of project financials or resource forecasting Knowledge of regulatory environments (particularly useful in financial services) Ability to work independently and manage competing priorities Relevant certifications (e.g., Agile, Prince2, Scrum Master) - beneficial but not essential What This Role Offers Opportunity to develop project management capability within a large, structured environment Hands-on exposure to Agile delivery and organisational change Ability to work closely with senior stakeholders and cross-functional teams Potential long-term extension based on performance

Proximity Recruitment are searching for a talented Full Stack Developer (circa £70,000 + Bonus + Benefits) to join a thriving financial services business in Northampton whereby you'll be central to growth through owning the development of several business critical tech projects. The role is circa 3 days a week in the office, the rest working from home. Responsibilities include: Develop and maintain CRM functionality and integrations within Zoho CRM, including use of Deluge scripting (prior experience not required). Create and enhance CRM widgets and front-end components using HTML, CSS, and JavaScript. Integrate and manage external APIs to connect systems and enable data automation across business platforms. Collaborate with stakeholders and the technical team to gather requirements, propose solutions, and deliver reliable, maintainable code. Apply technical expertise to automate business workflows, improve data visibility, and enhance productivity. Optimise and refactor existing code to improve performance, scalability, and maintainability. Work closely with the CRM, Machine Learning, and Support teams to deliver impactful solutions to the wider business. Provide second-line technical support for scripting and development-related issues. The business has several exciting new projects that you'd play a key part in as well as fintech product launches in an extremely innovative and entrepreneurial organisation. Working closely with the Head of Tech & the wider development team of 4 this position has opportunity for growth and to be involved in a market-leading firm. Please don't hesitate to apply for more details.

Cloud Engineering ManagerLocation: Hybrid working - 2 days a week in Northampton Salary; £80-100,000 Car allowance: £7,300 Private single cover medical insurance Excellent pension scheme (company contribution of up to 12%) Cloud Engineering Manager Northampton (Hybrid - 2 days onsite) (70% managerial, 30% technical, hands on)We're looking for an experienced hands on Cloud expert to our client's team as Cloud Engineering Manager. You'll lead a team of talented engineers responsible for the design, optimisation, and governance of their cloud platforms. (70% managerial, 30% technical, hands on) What You'll Do: Lead and develop the Cloud Engineering team, managing platform lifecycle and cloud operations. Drive automation and consistency across our cloud landscape. Collaborate with Architecture, Commercial, and IT Infrastructure teams to support strategic initiatives. Enforce governance, maintain documentation, and promote best practices across the organisation. What You'll Bring: Proven experience leading technical teams in fast-paced environments. Strong knowledge of cloud platforms (Azure / AWS) and related technologies (Landing Zones, AAD, Key Vault, vNet, Terraform, DevOps, Kubernetes, API Management, CDN). Hands-on understanding of cloud security, automation, and scripting (PowerShell, JavaScript). Excellent communication, problem-solving, and stakeholder management skills. Permanent role Hybrid working (Northampton HQ - 2 days per week)

Are you looking to benefit from a new career in Software Development? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme in top UK companies and organisations needing to employ entry-level software development staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge, and qualifications for you to secure a professional job and career in coding. You will also have the reassurance of a job guarantee (£25K-£40K) upon completion. Whether you are working full-time, part-time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in four simple steps. Step 1 -HTML and CSS Online Training ( 12 weeks) The first step is completing a selection of professional and industry-recognised courses. We have carefully selected these courses to give you the most out of both your learning and employment journey. HTML Essentials (6 weeks) CSS Essentials (6 weeks) The training is delivered via multimedia rich video tutorials, presentations, and quizzes through a portal that you study online from anywhere you choose. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Once the HTML & CSS courses are complete, you will be ready to move forward. Step 2 -Online Training ( 12 weeks) The second step includes a selection of more advanced courses to get you up to speed. Learn the Command Line (1.5 weeks) Learn Git & GitHub (1.5 weeks) Learn JavaScript (1.5 weeks) Learn Python 3 (1.5 weeks) JavaScript forms the foundation of almost everything you see on the Internet, so it will be essential! Python is highly versatile. You can use it for both small and complex tasks, and it is used across many different industries. Step 3 - Build a Portfolio Website Project (1 week) Additional Courses AWS Certified Cloud Practitioner Microsoft Certified: Azure Administrator Associate Step 4 - Entry Level Development placement (£25K - £40k) We work with you to secure your first role in software development, website administration or programming, with a starting salary of anywhere between £25K - £40k. While working in your first role, we will release your second batch of training which is specifically designed to increase your development knowledge to help you develop your career further to become a software developer. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Job Guarantee Due to the success of this programme and the skills shortage of entry-level development staff, we can guarantee you will secure a job upon completion of your study programme, or we will refund you 100% of your course fees back. This is subject to our terms of learning/ terms of business. Enthusiastic about starting a career in coding? Apply now and one of our friendly advisors will be in touch.

Northampton Upto £60k IT Ops & Security Manager We are seeking an IT Operations & Security Manager to join a small, high-impact IT team based in Northampton. This is a crucial, entirely in-office role (candidates must be within commuting distance). This IT Operations Manager role is about much more than just maintenance; it's about leadership, security, and strategic delivery. You will be responsible for the seamless performance, security, and reliability of the entire IT estate, while leading the support team that services approximately 200 employees. The ideal IT Operations Manager will have good attention to detail and taking ownership of their work. Experience of Windows, Microsoft 365, Network, and security is required. Key skills required: Team leadership and/or management experience MS 365 Platform - Exchange/SharePoint/OneDrive Windows Active Directory SQL Network & Infrastructure security - Server virtualisation, PowerShell Strategic delivery Cyber Security Network Infrastructure Desired skills: Project management - delivering IT Infrastructure projects For more information, please contact Charles Jenson Recruitment.

Onsite IT Technician £26,000 to £32,000 + Paid Certs + Mileage Location: Desborough Type: Full time, Permanent We're supporting a growing organisation looking for a confident, people focused Onsite IT Technician to join their team. This is a hands on role working across local sites, providing end user support, troubleshooting hardware and software issues, and assisting with small infrastructure projects. You'll be the go to technical presence onsite, ideal for someone who enjoys face to face support, taking ownership, and seeing the impact of their work immediately. What You'll Be Doing Providing deskside and floor walk support across multiple locationsTroubleshooting Windows 10 and 11, Office 365, printers, networking and hardware issuesManaging user accounts in Active Directory, Azure AD and IntuneSetting up new kit including laptops, mobiles, peripherals and AV equipmentSupporting small upgrade and migration projectsWorking with the wider IT Support and Infrastructure teamsMaintaining documentation and escalating issues when needed What They're Looking For Experience in 1st or 2nd Line Support, or Field SupportStrong troubleshooting skills and confidence working independentlySolid understanding of Windows operating systems, Office 365, Active Directory and basic networkingExperience with Intune or Mobile Device Management is beneficialA people first attitude and confidence interacting with users dailyFull UK driving licence with mileage covered or company vehicle provided What's On Offer Salary between £26,000 and £32,000 depending on experienceFully funded certifications including Microsoft pathwaysMileage reimbursement or company vehicleTwenty five days holiday plus bank holidaysClear progression routes into Senior Technician or Infrastructure rolesA supportive and collaborative working environment If you're an onsite technician who enjoys hands on problem solving and direct user interaction, this is an excellent next step. Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

C Developer C Developer - Northampton - On Site - Our client, a leader in their field, is looking for an experienced software developer with current C development knowledge - there will be the opportunity to modernise your technical expertise within the IT growth plan. To be considered for the role, you will need the following skills: - Experienced C Development knowledge Any Delphi knowledge is highly desirable Full Software Development Life Cycle knowledge Relational database operating experience, ideally with SQL Server or Oracle. Any of the following would be useful XML, WinForms, Power BI, Strong communication skills and the ability to understand and work with users. Our client is offering an excellent salary package, so if this could be your next career move, please forward your CV in the first instance. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Salary: £30,000-£35,000 Location : Northampton (On-Site) Employment Type : Full-Time, Permanent Are you an experienced 2nd Line Engineer looking to take the next step in your career? Do you enjoy working in a fast-paced MSP environment where no two days are the same? We're looking for a proactive, customer-focused IT professional to join our growing team in Northampton. About the Role As a 2nd Line Support Engineer, you'll be responsible for delivering high-quality technical support to a diverse client base. You'll handle escalations from the 1st line team, troubleshoot complex issues, and play a key role in maintaining and improving our clients' IT environments. Key Responsibilities Provide 2nd line technical support across Windows, Microsoft 365, networking, and common MSP toolsets Diagnose and resolve escalated incidents and service requests Assist with project work, deployments, and system upgrades Maintain accurate documentation and ticket updates Collaborate with the wider technical team to deliver exceptional service to clients Support on-site visits and client-facing work as required Essential Skills & Experience Previous experience within an MSP environment Strong knowledge of Windows Server, Active Directory, and Group Policy Proficiency with Microsoft 365 administration Solid understanding of networking fundamentals (DNS, DHCP, TCP/IP, routers, switches) Experience with remote monitoring & management tools Excellent communication and customer service skills Ability to manage workload effectively in a busy environment Desirable Skills Experience with Azure Knowledge of backup solutions, firewalls, or virtualization (e.g., Hyper-V/VMware) Relevant IT certifications such as: CompTIA certifications Microsoft AZ-900 (Azure Fundamentals) Microsoft MS-900 (Microsoft 365 Fundamentals) What We Offer Competitive salary of £30-35k On-site, collaborative working environment Training and development opportunities Chance to work with a wide variety of technologies and clients Supportive team culture within a growing MSP

CNC Programmer Location: Northamptonshire Salary: £50,000 £55,000 Hours: Monday to Friday, 08 30 Contract Type: Permanent We are seeking an experienced CNC Programmer to join a high-performance Pattern Shop supporting elite-level motorsport and advanced composite manufacturing. This role is ideal for someone with strong CNC programming expertise, hands-on pattern shop experience, and a background working with composite tooling, moulds, and precision components. The successful candidate will play a key role in producing high-accuracy patterns and tooling used across complex composite structures. You will be responsible for programming multi-axis CNC machines, improving machining processes, and ensuring the highest standards of quality and precision. Key Responsibilities Create, develop, and optimise CNC programs for multi-axis machining of patterns, moulds, jigs, and composite tooling components Work closely with engineers, pattern makers, and composites teams to deliver tooling to exact specifications Interpret complex engineering drawings, assemblies, and CAD models with a high level of accuracy Select appropriate tooling, feeds, and speeds for composite and pattern-making materials including Rohacell, modelling board, carbon tooling blocks, and similar substrates Ensure components meet strict dimensional, surface finish, and structural requirements Support continuous improvement initiatives to enhance machining efficiency, accuracy, and repeatability Oversee machining operations from programming through to completion, ensuring safe and efficient workflow Collaborate with downstream manufacturing teams to align machining with next-stage processes such as trimming, laminating, or assembly Assist in maintaining machining records, tool libraries, setup sheets, and quality documentation Troubleshoot machining issues and provide proactive solutions to minimise downtime Experience & Skills Required Proven experience working in a Pattern Shop or similar precision manufacturing environment Strong CNC programming capability, ideally with multi-axis machines used for pattern and tooling manufacture Previous experience within motorsport, automotive, aerospace, or high-performance engineering (F1 or similar backgrounds highly advantageous) Ability to interpret and work from complex engineering drawings, CAD data, and assemblies Experience machining composite tooling materials, moulds, jigs, fixtures, and/or Rohacell Understanding of downstream composite processes (e.g. lay-up, trimming, autoclave tooling, assembly) Demonstrable track record of improving CNC programs for efficiency, quality, and accuracy Strong attention to detail, problem-solving capability, and commitment to high standards JBRP1_UKTJ

C# Developer C# Developer - Northampton - On Site - Our client, a leader in their field, is looking for an experienced software developer with current C# development knowledge - there will be the opportunity to modernise your technical expertise within the IT growth plan. To be considered for the role, you will need the following skills: - Experienced C# Development knowledge Any Delphi knowledge is highly desirable Full Software Development Life Cycle knowledge Relational database operating experience, ideally with SQL Server or Oracle. Any of the following would be useful XML, WinForms, Power BI Strong communication skills and the ability to understand and work with users. Our client is offering an excellent salary package, so if this could be your next career move, please forward your CV in the first instance. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Senior Systems Engineer Orion is working with a world leader that has a dynamic, diverse team of innovative individuals dedicated to delivering cutting-edge solutions in defence and communications. Their commitment to excellence drives us to develop world-class products that make a real impact. They are now seeking a Senior Systems Engineer to join their team. The role of Senior Systems Engineer As a Senior Systems Engineer, you will play a pivotal role in the full product lifecycle, from supporting bids and tenders to gathering requirements, defining system architecture, verifying, and delivering. You will be joining a small, agile team that continually designs and develops advanced products across multiple capability areas, including secure tactical data links, RF spectrum monitoring, and battlespace solutions. In this position, you will lead technical development efforts, working closely with RF, Hardware, Mechanical, and Embedded engineering teams. Responsibilities of the Senior Systems Engineer Lead Systems Engineering activities for their products, including bid support, technical solution definition, system architecture, requirements management, performance analysis, interface definition, and verification. Take technical ownership of project delivery, managing design trade-offs, internal and external resources, and leading design reviews. Develop and maintain comprehensive documentation such as system requirements, block diagrams, wiring diagrams, test plans, and user manuals. Coordinate cross-departmental communication, ensuring alignment among leadership, engineering disciplines, marketing, and customer support. Support project planning, including risk registers, project schedules, budgets, and status reporting. Organise and lead design reviews (Preliminary, Interim, Critical) in accordance with company procedures. Requirements of the Senior Systems Engineer Minimum of 5 years of experience in systems engineering or related fields. Strong knowledge of systems engineering methods, tools, and processes. Proven background in engineering design, systems engineering, or project/product implementation within a company of similar size. Experience managing the full engineering development lifecycle and delivering complex systems successfully. Knowledge of analogue/digital electronics and software development principles. British citizen or able to obtain the necessary security clearance (SC). Benefits for the Senior Systems Engineer Opportunity to work on cutting-edge defence and communication products in a fast-paced environment. Collaborative team culture supporting innovation and professional growth. Competitive salary package. Flexible working arrangements. Contribution to impactful projects with national security relevance. If you are interested in this Senior Systems Engineer position, please click Apply or get in touch with Steven at Orion.

Our client has an exciting opportunity for an IT Operations Manager to join their IT Department. The IT Operations Manager is responsible for overseeing the day-to-day operations of firm s IT infrastructure to ensure systems, networks, and services are reliable and secure. This includes leading a team of IT professionals, providing IT support in accordance with their service level agreement, monitoring system performance, troubleshooting issues, managing budgets, and implementing new technologies. Duties and Responsibilities Support the IT Director with the implementation of the firms IT and AI & Innovation Strategies Collaborate with the Innovation Manager and the Digital Adoption Team members to support innovation projects. Manage IT Operations team members, including performance and training assessments, ensuring the team keep abreast of technology changes and maintain high service standards. Manage, maintain and optimise the firm s on-premises and cloud-based infrastructure. Oversee backup and system security operations in accordance with the firm s policies. Participate in internal and external audits, including ISO27001 and ISO22301. Manage the Cyber Essential Plus accreditation renewals. Develop and document processes and procedures, providing to ensure they are fully implemented within the team. Identify and manage operational risks Manage information technology projects ensuring project deadlines are adhered to Provide hands-on support and participate in the out-of-hours support rota as required Provide support and guidance to stakeholders via help desk Assist the IT Director with the management of IT vendors, contracts, and software licenses Develop IT best practice guides and procedures. Prepare monthly management reports of team/service activities, tasks, and operational metrics Technical Competencies Microsoft 365 Platform, including Exchange, SharePoint, OneDrive and Office Strong technical knowledge of network and server operating system Experience with support of Windows Operating Systems, SQL Server and Active Directory, including PowerShell scripting Proven experience in IT infrastructure planning, development, and operations Proven experience in server virtualisation and Cloud-based Infrastructure Enterprise Backup, Replication and Business Continuity and Disaster recover mitigation and response Strong understanding of project management principles and practices Strong understanding of Helpdesk and Customer Relations Support systems Strong understanding of Data Security and Cyber Security basics Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.

Job Title: Principal / Senior Systems Engineer - IV&V Location: Barrow-in-Furness or Filton. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Up to £60,000 depending on experience What you'll be doing: Delivering product integration workstreams to meet customer and contractual obligations; resolution of engineering conflicts between disciplines, systems and capabilities Integration of activity and solution development; meet a coherent and prioritised set of demands, tailor and apply engineering processes, tools and approaches to develop innovative and creative solutions to contracts and specifications Facilitating collaboration across organisational Engineering boundaries, for example by running working groups and monitoring and driving progress against actions and metric Definition and governance of Whole Boat Design policies, processes and guidance Utilising support from more junior engineers within Whole Boat to deliver integration activities Ensuring developed SSNA major systems and functions are clearly defined, integrated and configured Performing appropriate engineering coordination and review activities to provide engineering assurance Your skills and experiences: Essential Knowledge of Engineering Framework(s) Engineering Lifecycle System Engineering Principles and ways of working Team leader / mentoring experience would be required for the principal level role Effective stakeholder management across functional and organisational boundaries Management of complex tasks through dispersed teams Desirable Submarine or Complex Military product knowledge Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The SSNA Whole Boat (Product Architecture and Integration) team: This team has a main responsibility for integration of the SSNA product architecture, working across system, major function and whole boat levels of the design. This also includes Integration of product architecture at a system and component level. Integration of product architecture at a major function and major system level, including supporting delivery of high level of product Assurance & architecture. We have two roles available - each at different levels. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 2nd January 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.

CNC Programmer Location: Northamptonshire Salary: £50,000 £55,000 Hours: Monday to Friday, 08 30 Contract Type: Permanent We are seeking an experienced CNC Programmer to join a high-performance Pattern Shop supporting elite-level motorsport and advanced composite manufacturing. This role is ideal for someone with strong CNC programming expertise, hands-on pattern shop experience, and a bac

Product Owner (Digital) Kettering Hours - Monday to Friday 37.5 hours Salary up to £55k plus benefits We are partnering with a leading organisation in Kettering to find a Product Owner to join their Digital Software team. This is an exciting opportunity to shape key business applications, drive product strategy, and work with cross-functional teams to deliver world-class digital solutions. The Role As Product Owner, you'll work closely with project teams and third-party agencies to ensure high-quality delivery across all phases of the application and project lifecycle. You will: Own the direction and features of critical business applications Build strong relationships with stakeholders and support business initiatives Gather requirements, facilitate workshops, and produce specifications and feasibility reports Conduct gap analysis, support UAT, and assist with user training and system rollout Coordinate projects and resources to achieve deliverables efficiently You will be a key point of contact for digital solutions, ensuring applications meet business needs and follow best-practice methodologies. About You Essential: Strong knowledge of analytical techniques and modern digital solutions Experience in change management/business in a commercial environment Excellent communication skills (oral and written) Analytical, structured, logical thinking Proficient in Microsoft Office and Visio Experience with cloud computing, web, CMS, and API technologies BA Diploma modules or equivalent Desirable: PRINCE2 or Agile (SCRUM) experience AWS or Azure experience Benefits 25-30 days annual leave (service related) Life assurance & group personal pension plan Income protection Free parking Flexible working hours Closing date: 5th December 2025If you are looking for a role where you can take ownership of impactful digital products and join a forward-thinking team delivering solutions that matter, then apply here.

Gotpeople are working closely with a dynamic local IT comapny are are looking for Technical support Analysts - 1st line The successful candidates should have: A minimum of 1 year experience working in a busy Technical Service Desk role, ideally at an MSP Excellent customer service and communication skills (verbal and written) Be able to drive to site for the shift (must have own transport) Ability to prioritise tasks on a busy and fast paced Service Desk Ability to work well in a team and under own initiative Great problem-solving skills RESPONSIBILITIES Customer Service Acting as the first point of contact via phone, email or ticket Providing a friendly, quick and helpful experience for our clients Providing 2nd level support remotely Collaborating with team members Use of our ticketing system Use our ticketing system to work on and resolve helpdesk tickets & service requests Managing and recording all work though our ticketing system Make sure that client documentation is well maintained Split tickets that have several issues into their own individual ticket Make sure that tickets aren t stale throughout the process Use of our monitoring and management tool Review RMM dashboard and apply remediation actions as indicated by our processes Review regularly scheduled/automated actions as indicated by our processes SKILLS Desired A love of (and ability to) solve problems & challenges Great communications skills, founded in being a good listener An understanding of support tools, techniques and how technology is used to provide services Strong understanding of operating systems, business applications, printing systems and network systems Must be able to type quickly and accurately while talking on the phone A deep desire to deliver an amazing client experienceKnowledge of IT Applications, Software & Hardware The ability to keep up with & adapt to the fast-paced IT world Technical Skills Microsoft 365 Microsoft Azure/Entra & Intune Microsoft Windows Desktop & server operating systems Infrastructure Basic network conceptsSecurity: Basic understanding of security concepts Benefits £27000 - £30,000 per annum Company pension Gym membership at office location Free on-site parking Employee Assistance and Wellbeing Program 25 days holiday a year High powered laptop A proactive approach to ongoing training to help you develop life-long skills

Shopify Developer Salary: 45,000 - 50,000 (DOE) Location: Hybrid (2-3 days per week in the office) Employment Type: Full-time About the Role Our client is seeking a skilled Shopify Developer to take ownership of their ecommerce platforms and support ongoing web development projects. This role focuses purely on technical delivery-developing, maintaining, and optimising Shopify stores and related web systems. It is ideal for someone who enjoys problem-solving, custom coding, and building high-performing ecommerce experiences. Key Responsibilities Shopify Development Maintain, optimise, and enhance existing Shopify stores. Build new websites, storefronts, and landing pages using Shopify and open-source frameworks. Custom-code Shopify themes, templates, and features using Liquid. Implement and configure third-party integrations, apps, and payment gateways. Ensure fast load speeds, strong site security, and full mobile optimisation. Diagnose and resolve technical issues across all company websites. Web Development Build and maintain in-house websites using HTML, CSS, JavaScript, PHP, or similar open-source technologies. Develop custom web functionality and integrations where required. Improve site architecture, navigation, and overall user experience. Test and deploy updates, new features, and system changes. Collaboration & Technical Strategy Work closely with product and sales teams to deliver technical web solutions. Recommend enhancements to improve functionality, usability, and conversion performance. Monitor website analytics and advise on technical opportunities for improvement. Skills & Experience Strong experience in Shopify development, including Liquid, theme customisation, and app integrations. Proficiency in open-source coding (HTML, CSS, JavaScript, PHP, or similar). Ability to build websites from scratch and manage multiple web properties. Strong technical troubleshooting and diagnostic skills. High attention to detail and a methodical approach to problem-solving. Ability to work independently and collaborate effectively with cross-functional teams. Relevant Job Titles May Include: Shopify Developer, Ecommerce Developer, Shopify Specialist, Web Developer, Front-End Developer, Shopify Theme Developer, Shopify Web Manager, Ecommerce Technical Specialist This vacancy is being advertised by Impact Recruitment on behalf of our client.

Job Title: Senior Systems Engineer - Modelling Location: West Midlands. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Negotiable dependant on experience What you'll be doing Apply Model based Systems Engineering subject matter expertise and domain experience to through the formalised application of modelling to support system requirements, design, analysis , verification and validation activities Understanding and modelling the customer and user needs of the product system and how this will influence and impact design activities, technical and operational performance Ensure design proving evidence is comprehensive, captured within the model and has been endorsed by the appropriate level of authority Integrate these models to other models of the submarine platform Report the programme status for engineering activities, identify problem areas and implement recovery plans. This will include the management of any consequent change embodiment activities Lead the development of estimates for the scope of work and resources required to deliver it in order to support bids, proposal development and project planning activities for various systems Share your knowledge and experience to lead and, develop others in MBSE (Model Based Systems Engineering) Your skills and experiences Essential: Experience of Model Based Systems Engineering process and practices in the defence, maritime or closely linked industry and the correct recognition of the context of their work within the overall product an academic basis underpinning the discipline Experience of the engineering lifecycle with experience of operating in the phase relevant to the role and awareness of the entire engineering lifecycle Knowledge of relevant engineering standards, including safety and environmental regulations Desirable: Experience working with a Systems Engineering modelling tool such as: Enterprise Architect (EA) Experience working with a Systems modelling language such as SysML Knowledge of modelling frameworks Knowledge or awareness of ISO15288 Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Coventry Systems Engineering team: To support our ongoing need to recruit the best engineering talent, BAE Systems Submarines is delighted to shortly be opening a brand new office in Coventry. BAE Systems Submarines is experiencing a period of significant growth and we are now actively recruiting a variety of roles and specialisms to support our ongoing submarines programs which is critical to delivering our national endeavour. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 9th December 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.

3rd Line Network Support Engineer - CCNP, LAN, WAN, Fortinet, Firewalls, SD-Wan - £45,000 - £55,000 - Northampton - Hybrid We are working exclusively with a fast-growing Systems Integrator and Managed Service Provider to find a 3rd Line Network Support Engineer. You will be working with aa wide variety of clients in terms of size and verticals, so you will be working with lots of different solutions. There is exceptional growth and development on offer. You will be working 3 days a week in the office and 2 days at home. There is an on call rota that is 1 in 5 and you will receive an on call bonus. Key Skills: CCNP Proven MSP experience at 3rd Line level LAN/WAN/SD-Wan Good routing protocols - OSPF, BGP Layer 2 and Layer 3 routing & switching environments FortiGate Firewall policies Web filtering, application control, IPS/IDS signatures, SD-WAN. FortiManager and FortiAnalyzer. Azure and AWS Networking technologies and deployments Responsibilties Proactively monitor and maintain hosted and managed systems. Take ownership of client problems and respond proactively. To assist service desk engineers as a mentor point to develop overall skill levels across teams. Accurately log incidents and track actions in the ITSM toolset This is a great opportunity to join a fast paced, gorwin business that will support you to be the best you can be with certifications and development on offer to help you progress. 3rd Line Network Support Engineer CCNP, LAN, WAN, Fortinet, Firewalls, SD-Wan - £45,000 - £55,000 - Northampton - Hybrid

Product Owner Location: Kettering (NN16) Salary: £45,000 - £55,000 per annum Hours: 37.5 per weekA fantastic opportunity has arisen for an experienced Product Owner to join a growing Digital Software team. This role is instrumental in shaping and delivering business-critical applications, working closely with internal teams and external partners to ensure products meet the needs of users and stakeholders. About the Role As Product Owner, you will lead the direction, development, and optimisation of key digital applications. You'll collaborate with project teams to deliver high-quality business analysis throughout the full application lifecycle, ensuring solutions align with organisational goals. Strong stakeholder engagement and the ability to translate business needs into clear, actionable requirements will be essential for success. Key Responsibilities • Build strong working relationships across the organisation, supporting digital initiatives and ensuring a consistent approach to product delivery.• Act as Product Owner for core applications-owning the vision, roadmap, and functionality while gathering requirements from key stakeholders.• Communicate effectively with users and customers, ensuring a digital-first, customer-focused experience.• Produce Business Requirements and Specifications, conduct interviews, facilitate workshops, and document outcomes.• Develop a thorough understanding of business functions, existing systems, and operational processes to support improvements and future design.• Document as-is and to-be processes, preparing proposals for review within project cycles.• Present proposals and recommendations to relevant stakeholders.• Produce Feasibility Studies and gap analyses to support informed decision-making.• Compare solution designs against requirements and identify priority gaps.• Lead User Acceptance Testing (UAT), preparing plans and supporting users through test execution.• Assist with user training, preparing materials and supporting the rollout and adoption of new systems.• Coordinate project activities and resources to ensure effective and timely delivery using established tools and methodologies. About You - Essential Skills & Experience • Strong knowledge of current and emerging analytical techniques• Several years' experience in business change, analysis, or similar roles in a commercial environment• Excellent written and verbal communication skills• Logical, analytical, and structured approach to problem-solving• Proficient in Microsoft Office and Visio• Experience with digital solutions, cloud technologies, web platforms, CMS, and API integrations• Relevant Business Analysis qualifications/modules (e.g., BA Diploma) Desirable • PRINCE2 project management experience• Agile/SCRUM experience• Exposure to AWS, Azure, or other cloud technologies Benefits • 25-30 days annual leave (service-related)• Life assurance• Group personal pension plan• Income protection• Free onsite parking• Flexible working hours Closing Date: 5th December 2025

Senior Systems Engineer required to play a crucial role across the full product lifecycle from bid support and requirement capture through to technical architecture definition, verification and system delivery to the client. You will lead IP Data video communications, across RF, electronic and embedded engineering solutions including RF spectrum monitoring, counter UAV and counter IED explosive device system delivery. Requirements Experience in an equivalent role successfully delivering complex engineering systems. British Citizen or ability to obtain required security clearance to SC level. Bachelors, Masters or PhD in Engineering related subject Responsibilities Definition of technical solution architecture. Requirements Capture and Management. Lead Design Reviews and verify designs against requirements.

Are you an enthusiastic and innovative Junior IT Service Desk Analyst looking for a new fast paced challenge which will enhance your skills and ability even more? Are you customer focussed and efficient and want to take your career to the next level? Do you live in Northampton or the local area? Look no further this is the role for you. Work place: My very professional, friendly, and successful client have a large service user base which needs support in many elements of Information Technology. This highly professional company has created an additional role for a Junior Service Desk Analyst to assist and collaborate in cross-functional projects as well as the day to day functions of a busy service desk. Overview: As a Junior IT Service Desk Analyst, you'll play a pivotal role in ensuring smooth operations of our service desk, focusing on incident management and enhancing service delivery. Your technical expertise and dedication will be crucial in resolving user issues promptly and maintaining high satisfaction levels. Responsibilities: Provide technical support to users via various channels, resolving issues and escalating when necessary. Log and track incidents, ensuring accurate documentation and timely resolution. Process user requests within established SLAs, maintaining precise records. Analyse recurring issues, collaborating with IT teams to implement permanent solutions. Communicate effectively with users, providing guidance and updates on incidents. Manage hardware and software assets, coordinating with procurement teams. Update documentation and contribute to knowledge base articles. Identify opportunities for process improvement and automation. Deliver exceptional customer service, exceeding user expectations. Collaborate with IT teams and participate in cross-functional projects. Qualifications: Bachelor's degree in Information Technology or related field (certifications a plus). Proven experience in IT service desk or similar role. Strong understanding of service desk principles and incident management. Proficient in troubleshooting hardware, software, and networking issues. Familiarity with IT service management frameworks (e.g., ITIL). Excellent communication and problem-solving skills. Customer-focused with the ability to work in a fast-paced environment. Team player with attention to detail and adaptability to changing technologies. Benefits: Highly competitive salary and package. Opportunity for career development and progression. Full training provided Respectful and supportive work environment. Free parking Excellent pension + other financial benefits 25 days holiday rising with service

The Role This is a full-time, office-based role within our Support & Onboarding team, offering plenty of variety, customer interaction, and technical problem-solving. You'll be the first point of contact for new customers getting set up on our software, guiding them through the onboarding process and providing ongoing support as they learn the system. You'll work closely with internal teams to ensure customers experience a smooth transition, complete their setup correctly, and understand how to use the product effectively. The role involves a blend of investigating support queries, helping users troubleshoot issues, walking them through features, and ensuring they feel confident and supported from day one. Other responsibilities include: Handling incoming support queries via telephone and email Logging, tracking, and updating cases using our in-house systems Testing new features from a support/user perspective Assisting with system setup, data migration checks, and user configuration Working with a friendly, close-knit team to resolve customer issues efficiently You'll need strong IT skills, a logical mindset, and great communication abilities. Full training will be provided on our software and internal systems. Because migrating to a new platform can be overwhelming for customers, the ability to reassure users, explain technical steps clearly, and deliver excellent service is essential. Key Responsibilities Provide first-line and onboarding support to new customers, including initial setup and data checks Troubleshoot user issues via phone and email, escalating when needed Help coordinate customer go-live schedules with internal teams Deliver online walkthroughs and feature overviews to help users get comfortable with the system Create and update support articles, user guides, and FAQs Test new features and provide feedback to the product team Build positive relationships with customers through timely, proactive support Ensure all support cases are accurately logged and resolved in a professional manner About You 2-3 years experience in software support, onboarding, or a customer-facing IT role Ability to explain technical steps in a simple, friendly, and confident manner Strong customer service skills and the ability to build rapport Organised, detail-focused, and able to manage multiple tasks Excellent written English for emails and documentation Comfortable using CRM, ticketing tools, or business software Logical thinker with an interest in problem-solving and technology Experience in the automotive/motor trade (dealership, garage, etc.) is beneficial but not essential Quick learner who adapts easily to new systems and processes Benefits of Joining the Team Monthly attendance bonus Free daily lunch at the on-site restaurant and coffee bar Free access to on-site gym, table football, and arcade machines Casual dress code Modern offices with free parking Workplace pension scheme Salary depends on skills and experience. This role is office-based and not suitable for remote working . Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

ERP Project Manager (Contract opportunity) Location: Kettering (Hybrid working/onsite for 3 days a week) Expected Duration: 9 months initially Immediate start Who we are Grant Thornton's Agile Talent Community is a network of contract professionals, giving you the opportunity to work with our clients alongside Grant Thornton teams on a project-by-project basis whilst being supported by our dedicated Agile Talent team. You can choose to work with Grant Thornton as an Independent Consultant either through your own limited company or on inside IR35 terms. Joining us in Technology Consulting Our Technology Consulting team specialises in assisting our clients to achieve maximum value from their technology and their IT operations and enabling the optimal use of technology and IT capital for public and private sector organisations, agile SMEs and private equity investors. Joining the Agile Talent Community as an experienced ERP Project Manager , you will have the freedom to work on projects that you choose, whether full or part-time and support our clients and internal teams on short to medium-term assignments. We're looking for a dynamic Project Manager who can lead projects end-to-end while also stepping into Business Analyst and Change Management roles when needed. Skills required: Previous experience of managing ERP projects as a Project Manager through all phases: governance, requirements, vendor selection, risk analysis, implementation, customization, testing, training, and rollout. Knowledge of Prima or INFOR systems will be a bonus but not a 'must have' Strong knowledge of Finance and HR functions and business processes. Drive business analysis, process improvement initiatives, including BPMN 2.0 process mapping. Coordinate milestones across multiple teams using project management tools. Lead risk management and mitigation strategies. Support change management activities and stakeholder engagement throughout the project cycle. Strong understanding of different project approaches (Agile/Waterfall). Strong writing, presentation and communication skills. Ability to work unsupervised and to time and budget. The successful candidate must be willing to work onsite from Kettering for 3 days a week. What's in it for you Development: Your development is important to us and as part of the Agile Talent Community you will be able to work alongside our permanent teams as well as our clients, giving you variety and opportunity to develop new skills. Our team is here to support you, with finding new projects as well as navigating the freelance regulation. Engagement: As a member of our Community, you will also be invited to events, which can help your wellbeing, educate you about the market you operate in, help you connect with the business as well as other members of the Community. Doing what's right ahead of what's easy Embracing uniqueness, the culture at Grant Thornton thrives on the contributions of all our people and those who work alongside our teams, we never settle for what is easy, we look beyond to deliver the right thing, for everyone. Building an inclusive culture, where we value difference and respect each other helps everyone to perform at the best of their ability and realize their potential. How to join You'll first apply through by sending your CV and some basic details. If your skills match what we are looking for, one of our recruiters will get in touch and walk you through the interview process. If there's interest to continue, we'll invite you to an interview with some of our key business leads. If successful, the final step will be to complete the onboarding process and background checks. We strive to ensure all our information, products, and services are accessible to everyone. If you need any adjustments to our processes to help you apply for our roles, please get in touch with the recruiter.

Epicor ERP System Specialist Salary: £50,000 - £65,000 Location: On-site, 4 days a week - Northampton Are you an Epicor ERP expert looking to take your career to the next level? Do you thrive on optimising systems, streamlining processes, and helping businesses get the most out of their technology? If so, we have an exciting opportunity for you! We are partnering with a forward-thinking organisation seeking an Epicor ERP System Specialist to join their team. This is a hands-on role where your expertise in Epicor will make a real difference, supporting the business, leading projects, and shaping the future of their ERP system. Why This Role Stands Out: Epicor First: This is an Epicor-focused role, so strong hands-on experience with Epicor ERP is essential. On-site Collaboration: The role requires 4 days on-site in Northampton, giving you the chance to work closely with stakeholders and colleagues. Impactful Work: You'll lead ERP projects, optimise processes, and influence business efficiency across key operational areas. Key Responsibilities: Epicor System Management: Oversee and optimise the day-to-day functionality of the Epicor ERP system, ensuring maximum performance and smooth user experience. Expertise & Process Improvement: Act as the go-to Epicor expert, refining processes and developing workflows that enhance efficiency. Project Leadership: Lead multiple ERP/Epicor projects from business case to deployment, ensuring smooth rollouts. Collaboration with Consultants: Work alongside Epicor consultants and support teams to resolve technical issues and implement enhancements. Training & Development: Deliver training to empower users and improve system adoption. System Administration & Upgrades: Manage customisations, upgrades, and enhancements in partnership with the IT team. What You'll Bring: Epicor Expertise: Extensive hands-on experience with Epicor ERP, ideally in a Developer or Systems Analyst capacity. Technical Proficiency: Skilled in SSRS, REST API, SQL, KPIs, dashboards, development, customisation, and ERP upgrades. BPM/BAQ experience is a bonus. ERP Business Knowledge: Understanding of MRP, BoM, MoM, production, finance, warehousing, logistics, and procurement. Collaboration & Stakeholder Skills: Strong project management skills and the ability to lead cross-functional teams. Tech-Savvy: Experience with website integrations, CRM systems, SharePoint, and Power BI is advantageous. Communication & Training: Excellent interpersonal skills with the ability to explain technical concepts to non-technical users. Why You'll Love This Role: This is your chance to become the Epicor authority within the organisation and shape the ERP strategy. You'll be part of a supportive, innovative team with real opportunities for career development. Your contributions will directly influence the company's efficiency and success. If you are an Epicor ERP specialist ready to make an impact and are happy to work 4 days on-site in Northampton, we'd love to hear from you! Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.