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Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
20/02/2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
20/02/2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
20/02/2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
20/02/2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
20/02/2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
20/02/2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
20/02/2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
20/02/2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
20/02/2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
20/02/2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
20/02/2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
20/02/2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
20/02/2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
20/02/2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
20/02/2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
20/02/2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
20/02/2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Do you thrive on solving technical challenges? Are you passionate about delivering exceptional customer service? Do you want to work with cutting-edge warehouse automation technology? Here at GXO, Inteq group are on a mission to become the greatest Tier 2 provider of warehouse automation technology in the world. As a Regional Automation Engineer , you'll play a vital role in keeping our customers' operations running smoothly by providing expert maintenance, repairs, and support for our integrated automation solutions. This is a full-time permanent position. You'll be working Monday to Friday, 8.5-hour shifts with occasional weekend work. However, some flexibility is required, this is logistics after all! Pay, benefits and more: We're looking to offer a competitive salary of up to £50,000 per annum, with the opportunity to significantly increase your earnings through regular overtime - many of our team members take home between £60,000 and £65,000, a van is provided for business use and 25 days annual leave (plus bank holidays). A company sponsored pension scheme, a holiday trading scheme & life assurance. What you'll do on a typical day: Perform scheduled preventive maintenance to keep equipment operating at peak performance. Diagnose and repair mechanical, electrical, and automation system faults on-site. Install and commission new equipment, ensuring compliance and functionality. Provide hands-on training and support to customers on equipment usage and safety. Accurately document service activities and maintain inventory of spare parts. What you need to succeed at GXO: Proven experience in field service or maintenance, ideally within automation or mechanical systems. Hands-on experience working with automation & robotics, cranes, and shuttle systems is essential. Strong technical problem-solving skills and ability to interpret diagrams and schematics. Formal engineering qualification such as NVQ Level 3, HNC, HND, or equivalent essential. Full UK driving license and willingness to travel extensively (including overnight stays). We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement
20/02/2026
Full time
Do you thrive on solving technical challenges? Are you passionate about delivering exceptional customer service? Do you want to work with cutting-edge warehouse automation technology? Here at GXO, Inteq group are on a mission to become the greatest Tier 2 provider of warehouse automation technology in the world. As a Regional Automation Engineer , you'll play a vital role in keeping our customers' operations running smoothly by providing expert maintenance, repairs, and support for our integrated automation solutions. This is a full-time permanent position. You'll be working Monday to Friday, 8.5-hour shifts with occasional weekend work. However, some flexibility is required, this is logistics after all! Pay, benefits and more: We're looking to offer a competitive salary of up to £50,000 per annum, with the opportunity to significantly increase your earnings through regular overtime - many of our team members take home between £60,000 and £65,000, a van is provided for business use and 25 days annual leave (plus bank holidays). A company sponsored pension scheme, a holiday trading scheme & life assurance. What you'll do on a typical day: Perform scheduled preventive maintenance to keep equipment operating at peak performance. Diagnose and repair mechanical, electrical, and automation system faults on-site. Install and commission new equipment, ensuring compliance and functionality. Provide hands-on training and support to customers on equipment usage and safety. Accurately document service activities and maintain inventory of spare parts. What you need to succeed at GXO: Proven experience in field service or maintenance, ideally within automation or mechanical systems. Hands-on experience working with automation & robotics, cranes, and shuttle systems is essential. Strong technical problem-solving skills and ability to interpret diagrams and schematics. Formal engineering qualification such as NVQ Level 3, HNC, HND, or equivalent essential. Full UK driving license and willingness to travel extensively (including overnight stays). We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement
A Technical Support Engineer with an Electrical Engineering background, good customer facing skills and strong problem solving abilities will join an established Technology Company offering a competitive salary package, great working environment and career development opportunities. Qualified to HNC/HND/Degree level in Electrical / Electronic Engineering and with previous experience of working in an Applications or Technical Support role, you will possess good hands-on diagnostic skills as well as having the ability to present technical subjects clearly. In this Electrical Support Engineer role you will enjoy a diverse range of tasks from supporting customers via phone or email with technical queries, undertaking new product development proposal activities, processing requests for special products as well as supporting sales with application development and customer visits. The Technical Support Engineer (Electrical) will bring: HNC/HND/Degree in Electrical Engineering or similar discipline. Previous experience of working in a technical support or applications engineering role. Hands-on Electrical engineering diagnostic and fault-finding abilities. Good customer facing skills. Experience with Electric Drives, PLC's and/or serial interfaces would be a distinct advantage. If you possess a working background in Electrical Engineering Support and are seeking a new rewarding challenge - this cutting-edge company offers excellent training, career growth and friendly working environment. You must have full eligibility to work in the UK and hold a full driving license. Office based.
20/02/2026
Full time
A Technical Support Engineer with an Electrical Engineering background, good customer facing skills and strong problem solving abilities will join an established Technology Company offering a competitive salary package, great working environment and career development opportunities. Qualified to HNC/HND/Degree level in Electrical / Electronic Engineering and with previous experience of working in an Applications or Technical Support role, you will possess good hands-on diagnostic skills as well as having the ability to present technical subjects clearly. In this Electrical Support Engineer role you will enjoy a diverse range of tasks from supporting customers via phone or email with technical queries, undertaking new product development proposal activities, processing requests for special products as well as supporting sales with application development and customer visits. The Technical Support Engineer (Electrical) will bring: HNC/HND/Degree in Electrical Engineering or similar discipline. Previous experience of working in a technical support or applications engineering role. Hands-on Electrical engineering diagnostic and fault-finding abilities. Good customer facing skills. Experience with Electric Drives, PLC's and/or serial interfaces would be a distinct advantage. If you possess a working background in Electrical Engineering Support and are seeking a new rewarding challenge - this cutting-edge company offers excellent training, career growth and friendly working environment. You must have full eligibility to work in the UK and hold a full driving license. Office based.
Pro Staff Recruitment Ltd
Shenley Brook End, Buckinghamshire
Business Development Executive Milton Keynes £25,000 £32,000 basic + quarterly bonus (OTE £35,000 £42,000) Monday Friday, 09 30 We are recruiting on behalf of our client for an ambitious Business Development Executive to join a growing commercial team in Milton Keynes. This is an excellent opportunity for someone looking to develop a career in business development, sales, or account management, with clear progression and full training provided. The Role You will support business growth by developing customer and partner relationships, identifying new opportunities, and contributing to revenue growth. This is a developmental role with increasing responsibility over time. Key Responsibilities Business Development Identify and research new business opportunities Assist with proposals, presentations, and business cases Monitor market trends and competitor activity Maintain and update the CRM and sales pipeline Account Management Support and develop customer and partner relationships Respond to enquiries and provide professional support Identify opportunities for account growth Gather and share customer feedback Internal Support Work with internal sales, marketing, technical, and operations teams Maintain accurate CRM records and reporting Requirements Some experience in sales, business development, account management, or customer-facing roles. Strong communication and organisational skills Commercial awareness and interest in technology Self-motivated and eager to learn Competent with Microsoft Office or Google Workspace; CRM experience beneficial Full UK Driving Licence Salary and Benefits £25,000 £32,000 basic salary depending on experience Quarterly bonus scheme (OTE £35,000 £42,000) 20 days holiday plus bank holidays, increasing with service Pension scheme Full training and career development Supportive team environment Career Development You will work closely with senior leadership and gain experience in strategic business development, account management, commercial negotiations, and partner engagement, with progression opportunities into a Business Development Manager role. Apply now to be considered for this opportunity.
19/02/2026
Full time
Business Development Executive Milton Keynes £25,000 £32,000 basic + quarterly bonus (OTE £35,000 £42,000) Monday Friday, 09 30 We are recruiting on behalf of our client for an ambitious Business Development Executive to join a growing commercial team in Milton Keynes. This is an excellent opportunity for someone looking to develop a career in business development, sales, or account management, with clear progression and full training provided. The Role You will support business growth by developing customer and partner relationships, identifying new opportunities, and contributing to revenue growth. This is a developmental role with increasing responsibility over time. Key Responsibilities Business Development Identify and research new business opportunities Assist with proposals, presentations, and business cases Monitor market trends and competitor activity Maintain and update the CRM and sales pipeline Account Management Support and develop customer and partner relationships Respond to enquiries and provide professional support Identify opportunities for account growth Gather and share customer feedback Internal Support Work with internal sales, marketing, technical, and operations teams Maintain accurate CRM records and reporting Requirements Some experience in sales, business development, account management, or customer-facing roles. Strong communication and organisational skills Commercial awareness and interest in technology Self-motivated and eager to learn Competent with Microsoft Office or Google Workspace; CRM experience beneficial Full UK Driving Licence Salary and Benefits £25,000 £32,000 basic salary depending on experience Quarterly bonus scheme (OTE £35,000 £42,000) 20 days holiday plus bank holidays, increasing with service Pension scheme Full training and career development Supportive team environment Career Development You will work closely with senior leadership and gain experience in strategic business development, account management, commercial negotiations, and partner engagement, with progression opportunities into a Business Development Manager role. Apply now to be considered for this opportunity.
Tank have been engaged by a client to recruit a contract Delphi Engineer, for an immediate start. 6 Month Contract 1 Day per week in Buckinghamshire area. Outside IR35 Key Skills: Strong Delphi (Object Pascal) Experience VCL / FireMonkey AI development tools (eg. Claude) SQL (MS SQL Server) Nice to have: .NET Exposure / Familiarity Exposure to REST APIs and modern web development practices Please apply for this role if it is of interest.
19/02/2026
Contractor
Tank have been engaged by a client to recruit a contract Delphi Engineer, for an immediate start. 6 Month Contract 1 Day per week in Buckinghamshire area. Outside IR35 Key Skills: Strong Delphi (Object Pascal) Experience VCL / FireMonkey AI development tools (eg. Claude) SQL (MS SQL Server) Nice to have: .NET Exposure / Familiarity Exposure to REST APIs and modern web development practices Please apply for this role if it is of interest.
Qualient Technology Solutions UK Limited
Milton Keynes, Buckinghamshire
We at Qualient technology Solutions are looking for an Oracle HCM Functional Lead based in Milton Keynes, UK Role Title: Oracle HCM Functional Lead Role Location: Milton Keynes, UK Role Type: Contract outside ir35 Job Description: Lead configuration and implementation of Oracle Recruiting Cloud (ORC) , including requisition design, candidate life cycle management, approvals, interview workflows, offer management, and onboarding integration aligned to business requirements and best practice. Facilitate design workshops and requirement gathering, translating recruitment process needs into scalable Oracle HCM solutions while promoting Adopt not Adapt principles. Support integrations, data migration, and reporting, collaborating with technical teams on interfaces (eg, job boards, background checks), security roles, OTBI/BIP reports, and data validation activities . Contribute to testing, training, and go-live readiness, preparing test scripts, supporting UAT , assisting change management activities, and ensuring smooth transition into hypercare and BAU support .
19/02/2026
Contractor
We at Qualient technology Solutions are looking for an Oracle HCM Functional Lead based in Milton Keynes, UK Role Title: Oracle HCM Functional Lead Role Location: Milton Keynes, UK Role Type: Contract outside ir35 Job Description: Lead configuration and implementation of Oracle Recruiting Cloud (ORC) , including requisition design, candidate life cycle management, approvals, interview workflows, offer management, and onboarding integration aligned to business requirements and best practice. Facilitate design workshops and requirement gathering, translating recruitment process needs into scalable Oracle HCM solutions while promoting Adopt not Adapt principles. Support integrations, data migration, and reporting, collaborating with technical teams on interfaces (eg, job boards, background checks), security roles, OTBI/BIP reports, and data validation activities . Contribute to testing, training, and go-live readiness, preparing test scripts, supporting UAT , assisting change management activities, and ensuring smooth transition into hypercare and BAU support .
Qualient Technology Solutions UK Limited
Milton Keynes, Buckinghamshire
Job Description: Design, develop, and maintain Oracle HCM technical solutions, including OTBI , BI Publisher (BIP) reports, HCM Extracts , Fast Formulas , and custom dashboards aligned with business and statutory requirements. Lead data migration and integration activities using HDL , HSDL , Spreadsheet Data Loader (SDL) , and REST/SOAP APIs to support implementations, enhancements, and data corrections. Support inbound and outbound integrations , collaborating with Oracle Integration Cloud (OIC) and third-party systems to ensure secure, accurate, and timely data exchange. Provide technical troubleshooting and optimisation , resolving data issues, performing impact analysis, supporting testing cycles, and ensuring data integrity and compliance with security standards.
19/02/2026
Job Description: Design, develop, and maintain Oracle HCM technical solutions, including OTBI , BI Publisher (BIP) reports, HCM Extracts , Fast Formulas , and custom dashboards aligned with business and statutory requirements. Lead data migration and integration activities using HDL , HSDL , Spreadsheet Data Loader (SDL) , and REST/SOAP APIs to support implementations, enhancements, and data corrections. Support inbound and outbound integrations , collaborating with Oracle Integration Cloud (OIC) and third-party systems to ensure secure, accurate, and timely data exchange. Provide technical troubleshooting and optimisation , resolving data issues, performing impact analysis, supporting testing cycles, and ensuring data integrity and compliance with security standards.
Cyber Security Analyst Milton Keynes - hybrid (2-3 days in the office, rotating, so must be within commutable distance to MK!) Up to 65,000, 10% annual bonus, on call allowance and excellent benefits plus lots of opportunity to progress! Please note this role involves being on call 1 week in 3. Our client is an impressive, innovative, multiple award-winning, leading IT Managed Service Provider; they believe great people build great companies and invest heavily in staff development, cultivating a culture of innovation, quality, and excellence. We are looking for a skilled and proactive Cyber Security Analyst to join their specialist security team. This role offers the opportunity to work across a diverse range of clients and environments, applying your technical expertise to enhance security operations, tooling, and compliance. You will play a key role in managing incidents, optimising security tools, and mentoring junior analysts, while contributing to the continuous improvement of their security posture. This is a hands-on, operationally focused role that blends technical security responsibilities with governance, risk, and compliance (GRC) elements. As Cyber Security Analyst, you will: Lead cyber incident investigations with SOC and client teams Triage and analyse alerts across email, cloud, and hybrid systems Perform threat hunting and develop detection use cases Manage vulnerability assessments and remediation efforts Maintain and optimise DLP tools and incident response Support forensic readiness and insider risk initiatives Develop and enforce security policies and awareness programs Lead incident response and produce investigation reports Utilise and enhance Microsoft Security Stack (Sentinel, Defender, Purview) Drive Zero Trust implementation Conduct security audits and generate KPI/compliance reports Mentor junior analysts and support their growth What are we looking for? Industry certifications such as Security+, ISC2 CC, Cisco, or equivalent. Progress toward or completion of Microsoft certifications: AZ-900, SC-200, SC-401, SC-500, and ideally SC-100. Strong written and verbal communication skills. Solid understanding of enterprise security operations and tooling. Experience in a technical cyber security role. Hands-on experience with the Microsoft Security Stack and other leading security tools. Familiarity with network and application firewalls. Working knowledge of security frameworks such as ISO27001, NIST, SOC2, and Cyber Essentials Plus. Experience with Privileged Access Management tools (e.g., CyberArk, Entra, SailPoint). Ability to quickly learn and adapt to new security tools and technologies. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
19/02/2026
Full time
Cyber Security Analyst Milton Keynes - hybrid (2-3 days in the office, rotating, so must be within commutable distance to MK!) Up to 65,000, 10% annual bonus, on call allowance and excellent benefits plus lots of opportunity to progress! Please note this role involves being on call 1 week in 3. Our client is an impressive, innovative, multiple award-winning, leading IT Managed Service Provider; they believe great people build great companies and invest heavily in staff development, cultivating a culture of innovation, quality, and excellence. We are looking for a skilled and proactive Cyber Security Analyst to join their specialist security team. This role offers the opportunity to work across a diverse range of clients and environments, applying your technical expertise to enhance security operations, tooling, and compliance. You will play a key role in managing incidents, optimising security tools, and mentoring junior analysts, while contributing to the continuous improvement of their security posture. This is a hands-on, operationally focused role that blends technical security responsibilities with governance, risk, and compliance (GRC) elements. As Cyber Security Analyst, you will: Lead cyber incident investigations with SOC and client teams Triage and analyse alerts across email, cloud, and hybrid systems Perform threat hunting and develop detection use cases Manage vulnerability assessments and remediation efforts Maintain and optimise DLP tools and incident response Support forensic readiness and insider risk initiatives Develop and enforce security policies and awareness programs Lead incident response and produce investigation reports Utilise and enhance Microsoft Security Stack (Sentinel, Defender, Purview) Drive Zero Trust implementation Conduct security audits and generate KPI/compliance reports Mentor junior analysts and support their growth What are we looking for? Industry certifications such as Security+, ISC2 CC, Cisco, or equivalent. Progress toward or completion of Microsoft certifications: AZ-900, SC-200, SC-401, SC-500, and ideally SC-100. Strong written and verbal communication skills. Solid understanding of enterprise security operations and tooling. Experience in a technical cyber security role. Hands-on experience with the Microsoft Security Stack and other leading security tools. Familiarity with network and application firewalls. Working knowledge of security frameworks such as ISO27001, NIST, SOC2, and Cyber Essentials Plus. Experience with Privileged Access Management tools (e.g., CyberArk, Entra, SailPoint). Ability to quickly learn and adapt to new security tools and technologies. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Our client is seeking a Motor Control Software Engineer (Matlab / Simulink) to design, model, and implement high performance control algorithms using MATLAB/Simulink. This role offers the opportunity to work closely with systems, hardware, and embedded software teams to deliver robust, production ready electric motor control solutions. The Motor Control Software Engineer (Matlab / Simulink) will: Develop motor control algorithms in MATLAB/Simulink for electric drive applications. Design, model, and tune control strategies for PMSM, BLDC, and induction motors. Implement and validate key control functions including FOC, torque, speed, and current control. Conduct modelling and simulation of motor and inverter behaviour to support design decisions. Support integration of model based designs into embedded software environments. Participate in testing, calibration, and validation activities across SIL, MIL, HIL, dyno, and vehicle environments. The Motor Control Software Engineer (Matlab / Simulink) will have: Strong hands on experience with motor control development using MATLAB/Simulink. Solid understanding of electric motor theory, including PMSM, BLDC, and induction machines. Practical experience implementing Field Oriented Control and related control techniques. Familiarity with automotive embedded software principles and application level integration. Experience with model based design workflows and auto code generation. Ability to collaborate effectively with hardware, embedded software, and systems engineering teams. You'll collaborate with experts across multiple disciplines and play a key part in delivering innovative solutions for future mobility. If you're motivated, technically strong, and eager to make an impact in the electrification space, apply now!
19/02/2026
Full time
Our client is seeking a Motor Control Software Engineer (Matlab / Simulink) to design, model, and implement high performance control algorithms using MATLAB/Simulink. This role offers the opportunity to work closely with systems, hardware, and embedded software teams to deliver robust, production ready electric motor control solutions. The Motor Control Software Engineer (Matlab / Simulink) will: Develop motor control algorithms in MATLAB/Simulink for electric drive applications. Design, model, and tune control strategies for PMSM, BLDC, and induction motors. Implement and validate key control functions including FOC, torque, speed, and current control. Conduct modelling and simulation of motor and inverter behaviour to support design decisions. Support integration of model based designs into embedded software environments. Participate in testing, calibration, and validation activities across SIL, MIL, HIL, dyno, and vehicle environments. The Motor Control Software Engineer (Matlab / Simulink) will have: Strong hands on experience with motor control development using MATLAB/Simulink. Solid understanding of electric motor theory, including PMSM, BLDC, and induction machines. Practical experience implementing Field Oriented Control and related control techniques. Familiarity with automotive embedded software principles and application level integration. Experience with model based design workflows and auto code generation. Ability to collaborate effectively with hardware, embedded software, and systems engineering teams. You'll collaborate with experts across multiple disciplines and play a key part in delivering innovative solutions for future mobility. If you're motivated, technically strong, and eager to make an impact in the electrification space, apply now!
My client based in Milton Keynes is seeking an experienced C# .NET Web Developer to join their forward-thinking digital team. You'll play a key role in delivering projects from concept to deployment, working closely with designers, strategists and developers to create impactful web and mobile solutions. This is hybrid position. You will: Develop using C#, ASP.NET, SQL/MySQL, VueJS and Angular. Build complex web solutions, mobile apps and system integrations. Develop APIs and integrate third-party and AWS services. Contribute to AI-driven solutions, including OpenAI integrations. Essential skills: Minimum 4 years' commercial C# .NET experience. Strong SQL/MySQL skills (including complex queries). Experience with VueJS and/or Angular. API development and third-party integrations. AWS experience. Desirable skills: AI integration experience (eg OpenAI). Use of AI tools (eg Claude) in development workflows. Mobile app development.
19/02/2026
Full time
My client based in Milton Keynes is seeking an experienced C# .NET Web Developer to join their forward-thinking digital team. You'll play a key role in delivering projects from concept to deployment, working closely with designers, strategists and developers to create impactful web and mobile solutions. This is hybrid position. You will: Develop using C#, ASP.NET, SQL/MySQL, VueJS and Angular. Build complex web solutions, mobile apps and system integrations. Develop APIs and integrate third-party and AWS services. Contribute to AI-driven solutions, including OpenAI integrations. Essential skills: Minimum 4 years' commercial C# .NET experience. Strong SQL/MySQL skills (including complex queries). Experience with VueJS and/or Angular. API development and third-party integrations. AWS experience. Desirable skills: AI integration experience (eg OpenAI). Use of AI tools (eg Claude) in development workflows. Mobile app development.
ESEL Installer Pay rate: Up to 200/night (outside IR35 dependant on specific project scope) Location: UK-wide Working hours: Primarily night shifts Join our growing dynamic team of ESEL installers! Are you ready to launch a hands-on career working with the latest innovation in retail technology? TXP is offering an exciting opportunity to be trained on the installation of Electronic Shelf Labels (ESELs), joining a team installing these across Tier 1 retail stores nationwide. No experience? No problem - we'll give you all the training you need to succeed! If you enjoy fixing things, love working with your hands, and looking for a new challenge in 2026, this could be the perfect fit for you. About the Role As a retail installer/retail merchandiser, you'll be supporting the rollout of Electronic Shelf Edge Labels (ESELs) across retail stores nationwide. This is an exciting opportunity to work on a cutting-edge retail technology project, ensuring installations are completed accurately and efficiently while delivering an excellent customer experience. What you'll be doing: Travel to retail sites across the UK to install ESEL systems. Follow detailed installation plans and scripts for precise setup. Conduct site surveys and verify installation accuracy. Maintain high standards of quality and compliance throughout the process. Represent the company professionally and provide outstanding customer service. Training We'll fully support you from day one with hands-on experience, and on-the-job training, as well as providing supporting documentation for you to keep for future reference. We will also have an experienced Team Leader on site for extra training and support if needed. What You'll Need We're looking for people who are: Passionate about customer service Interested in hands-on problem-solving Hold a full UK driving licence, have a reliable vehicle and a willingness to travel Able to work night shifts and adapt to flexible schedules No previous experience is required - just a great attitude and a willingness to learn! What's In It for You? Pay: Up to 200/night (outside IR35 subject to project scope) + travel allowance Training: Full training and on-boarding provided Consistent work: Flexible shifts available throughout 2026 Opportunity to work on a high-profile retail technology project. Ready to Apply? Apply today and be part of a team that's transforming the retail experience across the UK!
18/02/2026
Contractor
ESEL Installer Pay rate: Up to 200/night (outside IR35 dependant on specific project scope) Location: UK-wide Working hours: Primarily night shifts Join our growing dynamic team of ESEL installers! Are you ready to launch a hands-on career working with the latest innovation in retail technology? TXP is offering an exciting opportunity to be trained on the installation of Electronic Shelf Labels (ESELs), joining a team installing these across Tier 1 retail stores nationwide. No experience? No problem - we'll give you all the training you need to succeed! If you enjoy fixing things, love working with your hands, and looking for a new challenge in 2026, this could be the perfect fit for you. About the Role As a retail installer/retail merchandiser, you'll be supporting the rollout of Electronic Shelf Edge Labels (ESELs) across retail stores nationwide. This is an exciting opportunity to work on a cutting-edge retail technology project, ensuring installations are completed accurately and efficiently while delivering an excellent customer experience. What you'll be doing: Travel to retail sites across the UK to install ESEL systems. Follow detailed installation plans and scripts for precise setup. Conduct site surveys and verify installation accuracy. Maintain high standards of quality and compliance throughout the process. Represent the company professionally and provide outstanding customer service. Training We'll fully support you from day one with hands-on experience, and on-the-job training, as well as providing supporting documentation for you to keep for future reference. We will also have an experienced Team Leader on site for extra training and support if needed. What You'll Need We're looking for people who are: Passionate about customer service Interested in hands-on problem-solving Hold a full UK driving licence, have a reliable vehicle and a willingness to travel Able to work night shifts and adapt to flexible schedules No previous experience is required - just a great attitude and a willingness to learn! What's In It for You? Pay: Up to 200/night (outside IR35 subject to project scope) + travel allowance Training: Full training and on-boarding provided Consistent work: Flexible shifts available throughout 2026 Opportunity to work on a high-profile retail technology project. Ready to Apply? Apply today and be part of a team that's transforming the retail experience across the UK!
ESEL Installer Pay rate: Up to £200/night (outside IR35 Dependent on specific project scope) Location: UK-wide Working hours: Primarily night shifts Join our growing dynamic team of ESEL installers! Are you ready to launch a hands-on career working with the latest innovation in retail technology? TXP is offering an exciting opportunity to be trained on the installation of Electronic Shelf Labels (ESELs), joining a team installing these across Tier 1 retail stores nationwide. No experience? No problem - we'll give you all the training you need to succeed! If you enjoy fixing things, love working with your hands, and looking for a new challenge in 2026, this could be the perfect fit for you. About the Role As a retail installer/retail merchandiser, you'll be supporting the rollout of Electronic Shelf Edge Labels (ESELs) across retail stores nationwide. This is an exciting opportunity to work on a cutting-edge retail technology project, ensuring installations are completed accurately and efficiently while delivering an excellent customer experience. What you'll be doing: Travel to retail sites across the UK to install ESEL systems. Follow detailed installation plans and scripts for precise setup. Conduct site surveys and verify installation accuracy. Maintain high standards of quality and compliance throughout the process. Represent the company professionally and provide outstanding customer service. Training We'll fully support you from day one with hands-on experience, and on-the-job training, as well as providing supporting documentation for you to keep for future reference. We will also have an experienced Team Leader on site for extra training and support if needed. What You'll Need We're looking for people who are: Passionate about customer service Interested in hands-on problem-solving Hold a full UK driving licence, have a reliable vehicle and a willingness to travel Able to work night shifts and adapt to flexible schedules No previous experience is required - just a great attitude and a willingness to learn! What's In It for You? Pay: Up to £200/night (outside IR35 subject to project scope) + travel allowance Training: Full training and on-boarding provided Consistent work: Flexible shifts available throughout 2026 Opportunity to work on a high-profile retail technology project. Ready to Apply? Apply today and be part of a team that's transforming the retail experience across the UK!
18/02/2026
Contractor
ESEL Installer Pay rate: Up to £200/night (outside IR35 Dependent on specific project scope) Location: UK-wide Working hours: Primarily night shifts Join our growing dynamic team of ESEL installers! Are you ready to launch a hands-on career working with the latest innovation in retail technology? TXP is offering an exciting opportunity to be trained on the installation of Electronic Shelf Labels (ESELs), joining a team installing these across Tier 1 retail stores nationwide. No experience? No problem - we'll give you all the training you need to succeed! If you enjoy fixing things, love working with your hands, and looking for a new challenge in 2026, this could be the perfect fit for you. About the Role As a retail installer/retail merchandiser, you'll be supporting the rollout of Electronic Shelf Edge Labels (ESELs) across retail stores nationwide. This is an exciting opportunity to work on a cutting-edge retail technology project, ensuring installations are completed accurately and efficiently while delivering an excellent customer experience. What you'll be doing: Travel to retail sites across the UK to install ESEL systems. Follow detailed installation plans and scripts for precise setup. Conduct site surveys and verify installation accuracy. Maintain high standards of quality and compliance throughout the process. Represent the company professionally and provide outstanding customer service. Training We'll fully support you from day one with hands-on experience, and on-the-job training, as well as providing supporting documentation for you to keep for future reference. We will also have an experienced Team Leader on site for extra training and support if needed. What You'll Need We're looking for people who are: Passionate about customer service Interested in hands-on problem-solving Hold a full UK driving licence, have a reliable vehicle and a willingness to travel Able to work night shifts and adapt to flexible schedules No previous experience is required - just a great attitude and a willingness to learn! What's In It for You? Pay: Up to £200/night (outside IR35 subject to project scope) + travel allowance Training: Full training and on-boarding provided Consistent work: Flexible shifts available throughout 2026 Opportunity to work on a high-profile retail technology project. Ready to Apply? Apply today and be part of a team that's transforming the retail experience across the UK!
The Role We are seeking a Junior 1st Line Support Engineer for a short-term contract position to join our support team at our Milton Keynes HQ. This role is ideal for someone early in their IT career who is looking to gain valuable experience in a fast-paced support environment. As the first point of contact for our clients, you will be responsible for answering incoming support calls, performing initial triage, and resolving basic IT issues over the phone. You will work as part of a blended team of 1st Line, FCR, and 2nd Line engineers, with opportunities to learn from more experienced colleagues. We're looking for someone with a positive attitude, good communication skills, and a genuine interest in IT who can provide excellent customer service while developing their technical abilities. Key Responsibilities Answering incoming support calls and providing first-line telephone support Performing initial triage to assess and prioritise support requests Resolving basic IT issues over the phone, including: Password resets and account unlocks Basic desktop and application troubleshooting Email and Office 365 basic issues Printer connectivity and basic configuration User guidance on standard software applications Accurately logging all support requests as tickets with clear, detailed information Escalating more complex issues to senior engineers with relevant context and troubleshooting steps already taken Keeping clients informed throughout the support process with regular updates Managing your personal ticket queue and ensuring timely closure of resolved issues Essential Requirements Basic understanding of IT fundamentals (Windows OS, Office 365, email systems) Excellent telephone manner and customer service skills Strong communication skills with the ability to explain technical concepts to non-technical users Patient and empathetic approach when dealing with frustrated users Good organisational skills and attention to detail Ability to multi-task and work in a busy environment Willingness to learn and ask questions when unsure Availability to start at short notice Desirable Experience Previous experience in a customer service or support role Experience using ticketing systems Basic knowledge of Active Directory Familiarity with remote support tools Any IT certifications (CompTIA A+, Microsoft, etc.) Personal Qualities Friendly and approachable demeanour Professional telephone manner Positive, can-do attitude Calm under pressure Team player who is happy to support colleagues Eager to learn and develop IT skills Takes pride in helping others and resolving issues GCS is acting as an Employment Business in relation to this vacancy.
18/02/2026
Contractor
The Role We are seeking a Junior 1st Line Support Engineer for a short-term contract position to join our support team at our Milton Keynes HQ. This role is ideal for someone early in their IT career who is looking to gain valuable experience in a fast-paced support environment. As the first point of contact for our clients, you will be responsible for answering incoming support calls, performing initial triage, and resolving basic IT issues over the phone. You will work as part of a blended team of 1st Line, FCR, and 2nd Line engineers, with opportunities to learn from more experienced colleagues. We're looking for someone with a positive attitude, good communication skills, and a genuine interest in IT who can provide excellent customer service while developing their technical abilities. Key Responsibilities Answering incoming support calls and providing first-line telephone support Performing initial triage to assess and prioritise support requests Resolving basic IT issues over the phone, including: Password resets and account unlocks Basic desktop and application troubleshooting Email and Office 365 basic issues Printer connectivity and basic configuration User guidance on standard software applications Accurately logging all support requests as tickets with clear, detailed information Escalating more complex issues to senior engineers with relevant context and troubleshooting steps already taken Keeping clients informed throughout the support process with regular updates Managing your personal ticket queue and ensuring timely closure of resolved issues Essential Requirements Basic understanding of IT fundamentals (Windows OS, Office 365, email systems) Excellent telephone manner and customer service skills Strong communication skills with the ability to explain technical concepts to non-technical users Patient and empathetic approach when dealing with frustrated users Good organisational skills and attention to detail Ability to multi-task and work in a busy environment Willingness to learn and ask questions when unsure Availability to start at short notice Desirable Experience Previous experience in a customer service or support role Experience using ticketing systems Basic knowledge of Active Directory Familiarity with remote support tools Any IT certifications (CompTIA A+, Microsoft, etc.) Personal Qualities Friendly and approachable demeanour Professional telephone manner Positive, can-do attitude Calm under pressure Team player who is happy to support colleagues Eager to learn and develop IT skills Takes pride in helping others and resolving issues GCS is acting as an Employment Business in relation to this vacancy.
Quality Management Systems Engineer A high-reliability engineering and manufacturing business is investing in its Quality function and moving decisively toward a "quality-first" mentality . They're looking for a Quality Management Systems Engineer to become a key driver of that shift. They are looking for someone who will own, shape, and continuously improve the QMS, and genuinely put their stamp on how quality is embedded across the organisation. This is an on-site, permanent position, suited to a hands-on systems professional who enjoys influencing stakeholders, improving processes, and turning "the way we work" into something robust, repeatable, and audit-ready. Why this role Integral to a quality-first transformation: quality is being strengthened as a core business priority, not an afterthought. Real ownership and influence: you'll have the space to challenge, improve and standardise the management system. Visible impact: your work will directly affect compliance, product integrity, operational performance and customer confidence. What you'll be doing Owning and developing the Quality Management System (processes, procedures, document control, governance). Driving continuous improvement : identifying gaps, implementing corrective actions, and preventing recurrence. Planning and conducting internal audits ; supporting external audits and customer/regulatory visits. Supporting risk-based thinking and practical process control across manufacturing/operations. Leading/supporting management review , quality metrics/KPIs, and action tracking to closure. Coaching stakeholders so the QMS is used properly day-to-day , not just "written down for audit". What they're looking for Experience in a Quality / Integrated Management System role within engineering/manufacturing (regulated or high-compliance environments beneficial). Strong understanding of management system standards (e.g., ISO 9001; additional standards beneficial depending on sector). Confident communicator who can influence and bring people with them; pragmatic, not bureaucratic. Comfortable working on-site and close to operations to make change actually stick.
18/02/2026
Full time
Quality Management Systems Engineer A high-reliability engineering and manufacturing business is investing in its Quality function and moving decisively toward a "quality-first" mentality . They're looking for a Quality Management Systems Engineer to become a key driver of that shift. They are looking for someone who will own, shape, and continuously improve the QMS, and genuinely put their stamp on how quality is embedded across the organisation. This is an on-site, permanent position, suited to a hands-on systems professional who enjoys influencing stakeholders, improving processes, and turning "the way we work" into something robust, repeatable, and audit-ready. Why this role Integral to a quality-first transformation: quality is being strengthened as a core business priority, not an afterthought. Real ownership and influence: you'll have the space to challenge, improve and standardise the management system. Visible impact: your work will directly affect compliance, product integrity, operational performance and customer confidence. What you'll be doing Owning and developing the Quality Management System (processes, procedures, document control, governance). Driving continuous improvement : identifying gaps, implementing corrective actions, and preventing recurrence. Planning and conducting internal audits ; supporting external audits and customer/regulatory visits. Supporting risk-based thinking and practical process control across manufacturing/operations. Leading/supporting management review , quality metrics/KPIs, and action tracking to closure. Coaching stakeholders so the QMS is used properly day-to-day , not just "written down for audit". What they're looking for Experience in a Quality / Integrated Management System role within engineering/manufacturing (regulated or high-compliance environments beneficial). Strong understanding of management system standards (e.g., ISO 9001; additional standards beneficial depending on sector). Confident communicator who can influence and bring people with them; pragmatic, not bureaucratic. Comfortable working on-site and close to operations to make change actually stick.
Senior Infrastructure Engineer (Citrix) 6 Month Contract 2 x a week on site We're looking for an experienced Infrastructure Engineer to join our team and support enterprise-scale, high-availability environments. What We're Looking For: Extensive experience with Citrix Virtual Apps and Desktops Design, build, upgrade and support of Citrix environments Performance tuning and troubleshooting in high-availability environments Integration with Active Directory and secure access solutions Understanding of user experience optimisation in virtual desktop platforms Experience operating Citrix in secure or government environments (desirable) Citrix Certified Associate - Virtualization (CCA-V)Core administration of Citrix Virtual Apps and Desktops Day-to-day operational support and troubleshooting Citrix Certified Professional - Virtualization (CCP-V) Advanced configuration, optimization and complex troubleshooting Strong indicator of enterprise-scale Citrix experience Citrix Certified Expert - Virtualization (CCE-V) (desirable for senior SMEs) Architecture-level knowledge Experience in complex, high-availability environments
17/02/2026
Contractor
Senior Infrastructure Engineer (Citrix) 6 Month Contract 2 x a week on site We're looking for an experienced Infrastructure Engineer to join our team and support enterprise-scale, high-availability environments. What We're Looking For: Extensive experience with Citrix Virtual Apps and Desktops Design, build, upgrade and support of Citrix environments Performance tuning and troubleshooting in high-availability environments Integration with Active Directory and secure access solutions Understanding of user experience optimisation in virtual desktop platforms Experience operating Citrix in secure or government environments (desirable) Citrix Certified Associate - Virtualization (CCA-V)Core administration of Citrix Virtual Apps and Desktops Day-to-day operational support and troubleshooting Citrix Certified Professional - Virtualization (CCP-V) Advanced configuration, optimization and complex troubleshooting Strong indicator of enterprise-scale Citrix experience Citrix Certified Expert - Virtualization (CCE-V) (desirable for senior SMEs) Architecture-level knowledge Experience in complex, high-availability environments
The Test Engineer will join a Systems Engineering team critical in space thruster engine development. You will work on a complex, multifaceted rocket engine system comprised of numerous newly developed and integrated components. This role has wide ranging technical input including structural, thermal, rocket propulsion, space electronics, software, testing and systems analysis. In essence as a Senior Systems Engineer, you will coordinate and bring together the diverse sub components and sub assembles into a complete working space engine design.My client supplies chemical propulsion rocket engines and thrusters serve to key spacecraft manufacturers for commercial, defence and scientific applications. Requirements Space systems experience ideally of large European space projects, system primes or ESA. Technical leadership of large, multidisciplinary Electrical Harnessing Design, routing and schematic Mechanical and fluidic system Engineering projects. System Analysis knowledge to apply to, fluidic systems, surge pressure and pressure drop. Performance, Structural, Thermal, Reliability, Radiation Assessment, Hazard or Safety Analysis. Complex product development experience of thermal design and equipment selection using Failure Modes Effects and Criticality Analysis (FMECA). Intelligent, logical approach to problem solving. Degree, Masters or higher qualification in Engineering, Aerospace, Mechanical or Electrical Engineering. You will own the overall engine system architecture, analysis and documentation including FMECAs, radiation, reliability, mechanical, thermal, fluidic, electromagnetic, Design, Development and Verification Plan, Design Justification Document, Software Requirements Specification, Engine Test Plan etc. Working closely with the Project Manager to help plan and organise resources. Responsibilities Support propulsion engine build, assembly and test development including route card build sequences and system assembly, integration, Manufacturing and Inspection Flow Charts. Review, interpret, manage and own the spacecraft requirements then disseminate down to relevant engine subsystem or component teams. Coordinate of top level Design, Verification and Compliance Matrix. Internally digest key subsystem and component review documentation ensuring work is completed to required standards and all aspects of the engine system are correctly aligned. Lead customer interactions and engine level reviews also manage supplier technical queries in conjunction with the appropriate resource.
17/02/2026
Full time
The Test Engineer will join a Systems Engineering team critical in space thruster engine development. You will work on a complex, multifaceted rocket engine system comprised of numerous newly developed and integrated components. This role has wide ranging technical input including structural, thermal, rocket propulsion, space electronics, software, testing and systems analysis. In essence as a Senior Systems Engineer, you will coordinate and bring together the diverse sub components and sub assembles into a complete working space engine design.My client supplies chemical propulsion rocket engines and thrusters serve to key spacecraft manufacturers for commercial, defence and scientific applications. Requirements Space systems experience ideally of large European space projects, system primes or ESA. Technical leadership of large, multidisciplinary Electrical Harnessing Design, routing and schematic Mechanical and fluidic system Engineering projects. System Analysis knowledge to apply to, fluidic systems, surge pressure and pressure drop. Performance, Structural, Thermal, Reliability, Radiation Assessment, Hazard or Safety Analysis. Complex product development experience of thermal design and equipment selection using Failure Modes Effects and Criticality Analysis (FMECA). Intelligent, logical approach to problem solving. Degree, Masters or higher qualification in Engineering, Aerospace, Mechanical or Electrical Engineering. You will own the overall engine system architecture, analysis and documentation including FMECAs, radiation, reliability, mechanical, thermal, fluidic, electromagnetic, Design, Development and Verification Plan, Design Justification Document, Software Requirements Specification, Engine Test Plan etc. Working closely with the Project Manager to help plan and organise resources. Responsibilities Support propulsion engine build, assembly and test development including route card build sequences and system assembly, integration, Manufacturing and Inspection Flow Charts. Review, interpret, manage and own the spacecraft requirements then disseminate down to relevant engine subsystem or component teams. Coordinate of top level Design, Verification and Compliance Matrix. Internally digest key subsystem and component review documentation ensuring work is completed to required standards and all aspects of the engine system are correctly aligned. Lead customer interactions and engine level reviews also manage supplier technical queries in conjunction with the appropriate resource.
Fire and Security Engineer 35,000 to 50,000 DOE + Vehicle + Benefits If you want a role where your experience is valued, the work is varied, and your progression is genuinely supported, this is worth a look. You'll join a specialist that delivers high quality Fire and Security installations across premium residential properties and smart commercial sites. The team is known for its attention to detail, tidy work and strong client care, so this suits someone who takes pride in doing things properly. This is a Senior Engineer role first and foremost. You'll stay hands on, lead by example on site and be trusted with more ownership day to day. As you grow, you'll also get the chance to step into wider responsibility, whether that's leading small works, supporting planning or building toward a future leadership or project role. The exact path depends on you. What you will be doing Install, commission, test and maintain modern fire and security systems Work with intruder, CCTV and access control across mixed environments Set the standard on site and support junior engineers when needed Carry out surveys, prepare clear documentation and keep clients updated Take charge of smaller works and build your confidence in wider coordination What you need to bring Strong background in fire and security installation Solid experience with intruder, CCTV and access control A calm, professional approach with clients and contractors Good planning and documentation skills A full UK driving licence A willingness to develop your career, whatever direction you want to grow in What makes this role stand out You are stepping into a senior position with trust from day one. You'll have the freedom to deliver the work to a high standard while getting exposure to the next steps in your career. Whether that turns into mentoring others, leading small projects, or eventually moving into a project or technical leadership role, you'll get support and structured development. If you want progression without losing the hands on work you enjoy, this gives you both. Package Salary 35,000 to 50,000 depending on experience Company vehicle and fuel card Laptop and phone Birthday leave Benefits platform with discounts Regular training and a clear development plan INDAV
17/02/2026
Full time
Fire and Security Engineer 35,000 to 50,000 DOE + Vehicle + Benefits If you want a role where your experience is valued, the work is varied, and your progression is genuinely supported, this is worth a look. You'll join a specialist that delivers high quality Fire and Security installations across premium residential properties and smart commercial sites. The team is known for its attention to detail, tidy work and strong client care, so this suits someone who takes pride in doing things properly. This is a Senior Engineer role first and foremost. You'll stay hands on, lead by example on site and be trusted with more ownership day to day. As you grow, you'll also get the chance to step into wider responsibility, whether that's leading small works, supporting planning or building toward a future leadership or project role. The exact path depends on you. What you will be doing Install, commission, test and maintain modern fire and security systems Work with intruder, CCTV and access control across mixed environments Set the standard on site and support junior engineers when needed Carry out surveys, prepare clear documentation and keep clients updated Take charge of smaller works and build your confidence in wider coordination What you need to bring Strong background in fire and security installation Solid experience with intruder, CCTV and access control A calm, professional approach with clients and contractors Good planning and documentation skills A full UK driving licence A willingness to develop your career, whatever direction you want to grow in What makes this role stand out You are stepping into a senior position with trust from day one. You'll have the freedom to deliver the work to a high standard while getting exposure to the next steps in your career. Whether that turns into mentoring others, leading small projects, or eventually moving into a project or technical leadership role, you'll get support and structured development. If you want progression without losing the hands on work you enjoy, this gives you both. Package Salary 35,000 to 50,000 depending on experience Company vehicle and fuel card Laptop and phone Birthday leave Benefits platform with discounts Regular training and a clear development plan INDAV
Ready to lead and still stay hands-on? We re looking for a Cloud Infrastructure Team Lead to take charge of our AWS and Azure platforms, drive automation-first practices, and shape how we deploy, scale, and secure our systems. You will lead a small, capable team, work closely with product squads, and elevate our DevOps game with powerful CI/CD pipelines and generative AI tools for IaC. This is a hands on role that will also see you with line management, mentoring and team leadership responsibilities. Role: Cloud Infrastructure Team Lead, Senior AWS Infrastructure Engineer, Senior Cloud Engineer, Lead AWS Engineer, Cloud Architect, Lead Cloud Engineer, Senior Azure Cloud Engineer, Site Reliability Engineer, Senior Azure Engineer Salary: £70k - £80k base + Bonus and bens Benefits: 5% pension, 25 days holiday, 2 wellbeing days, Christmas shutdown, private healthcare, life assurance, cinema tickets & more Location: Milton Keynes - 2 days a week in the office You ll bring deep AWS & Azure knowledge, IaC expertise with Terraform and Ansible, and a proven track record leading high-impact cloud projects. You ll understand cloud security and governance inside-out, thrive on performance tuning, and be a confident communicator with solid stakeholder skills. Familiarity with GitHub, WAFs, monitoring tools, and serverless tech like AWS Lambda is key. Bonus points for experience with Windows/Linux servers or AI-enhanced IaC. Own your next big move click apply and lead the cloud your way.
17/02/2026
Full time
Ready to lead and still stay hands-on? We re looking for a Cloud Infrastructure Team Lead to take charge of our AWS and Azure platforms, drive automation-first practices, and shape how we deploy, scale, and secure our systems. You will lead a small, capable team, work closely with product squads, and elevate our DevOps game with powerful CI/CD pipelines and generative AI tools for IaC. This is a hands on role that will also see you with line management, mentoring and team leadership responsibilities. Role: Cloud Infrastructure Team Lead, Senior AWS Infrastructure Engineer, Senior Cloud Engineer, Lead AWS Engineer, Cloud Architect, Lead Cloud Engineer, Senior Azure Cloud Engineer, Site Reliability Engineer, Senior Azure Engineer Salary: £70k - £80k base + Bonus and bens Benefits: 5% pension, 25 days holiday, 2 wellbeing days, Christmas shutdown, private healthcare, life assurance, cinema tickets & more Location: Milton Keynes - 2 days a week in the office You ll bring deep AWS & Azure knowledge, IaC expertise with Terraform and Ansible, and a proven track record leading high-impact cloud projects. You ll understand cloud security and governance inside-out, thrive on performance tuning, and be a confident communicator with solid stakeholder skills. Familiarity with GitHub, WAFs, monitoring tools, and serverless tech like AWS Lambda is key. Bonus points for experience with Windows/Linux servers or AI-enhanced IaC. Own your next big move click apply and lead the cloud your way.
Network IT Recruitment
Milton Keynes, Buckinghamshire
Golang Python Developer/6 Month Contract/Inside IR35/£550/Milton Keynes My Public Sector client is looking for a Senior Python Developer who will be responsible for designing, developing, testing, and maintaining high-quality software solutions using Python. The role focuses on delivering scalable, efficient, and maintainable code while collaborating with cross-functional teams to meet business and technical requirements. Must-Have Technical Skills Strong hands-on experience in Python with 5+ years building production-grade applications Strong hands-on experience in Golang with 3+ years developing scalable Back End services Strong hands-on experience in C#/.NET with 3+ years building enterprise-grade applications Mandatory experience designing, developing, and maintaining microservices-based architectures Strong understanding of distributed systems, service-to-service communication, and fault tolerance Experience building RESTful APIs and integrating services across multiple systems Proficiency in writing clean, efficient, testable, and well-documented code Experience with asynchronous/thread processing, messaging systems, and background workers Strong experience with Git-based version control and CI/CD pipelines Working knowledge of security best practices, authentication, and authorization Professional Experience 6+ years of overall software development experience Proven experience delivering microservices-based systems in a production environment Minimum 3+ years of hands-on experience in Golang and C#, with strong proficiency in Python Experience owning services end-to-end, from design and development to deployment and support Ability to contribute to architecture decisions and system design discussions Experience mentoring junior developers and driving engineering best practices Strong problem-solving, debugging, and analytical skills Excellent communication and collaboration skills in cross-functional teams The successful candidate will already hold Security Clearance or be eligible for Security Clearance
17/02/2026
Seasonal
Golang Python Developer/6 Month Contract/Inside IR35/£550/Milton Keynes My Public Sector client is looking for a Senior Python Developer who will be responsible for designing, developing, testing, and maintaining high-quality software solutions using Python. The role focuses on delivering scalable, efficient, and maintainable code while collaborating with cross-functional teams to meet business and technical requirements. Must-Have Technical Skills Strong hands-on experience in Python with 5+ years building production-grade applications Strong hands-on experience in Golang with 3+ years developing scalable Back End services Strong hands-on experience in C#/.NET with 3+ years building enterprise-grade applications Mandatory experience designing, developing, and maintaining microservices-based architectures Strong understanding of distributed systems, service-to-service communication, and fault tolerance Experience building RESTful APIs and integrating services across multiple systems Proficiency in writing clean, efficient, testable, and well-documented code Experience with asynchronous/thread processing, messaging systems, and background workers Strong experience with Git-based version control and CI/CD pipelines Working knowledge of security best practices, authentication, and authorization Professional Experience 6+ years of overall software development experience Proven experience delivering microservices-based systems in a production environment Minimum 3+ years of hands-on experience in Golang and C#, with strong proficiency in Python Experience owning services end-to-end, from design and development to deployment and support Ability to contribute to architecture decisions and system design discussions Experience mentoring junior developers and driving engineering best practices Strong problem-solving, debugging, and analytical skills Excellent communication and collaboration skills in cross-functional teams The successful candidate will already hold Security Clearance or be eligible for Security Clearance
BDM - Automotive Aftermarket (Private Label Products) We're hiring on behalf of a fast-growing manufacturer looking for a driven Business Development Manager to grow their private label aftermarket product range across the automotive sector. The Role Own the full sales cycle - identifying opportunities, winning new accounts, and expanding distributor and wholesale partnerships. You'll work across a broad aftermarket portfolio, developing private label programmes that help customers build margin, brand presence, and long-term growth. What You'll Do Win new B2B customers across the automotive aftermarket Develop and grow private label product programmes Build strong relationships with motor factors, distributors, buying groups, and trade networks Drive commercial growth through new business and account development What We're Looking For Proven BDM / Area Sales experience selling any automotive aftermarket products Strong hunter mentality with commercial credibility Existing industry contacts highly desirable Self-starter who thrives on autonomy Why Apply? Broad aftermarket product offering with real market demand Genuine growth opportunity with strong earning potential Competitive salary + uncapped bonus + company car If you understand the aftermarket and know how to open doors, we want to hear from you. Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.
17/02/2026
Full time
BDM - Automotive Aftermarket (Private Label Products) We're hiring on behalf of a fast-growing manufacturer looking for a driven Business Development Manager to grow their private label aftermarket product range across the automotive sector. The Role Own the full sales cycle - identifying opportunities, winning new accounts, and expanding distributor and wholesale partnerships. You'll work across a broad aftermarket portfolio, developing private label programmes that help customers build margin, brand presence, and long-term growth. What You'll Do Win new B2B customers across the automotive aftermarket Develop and grow private label product programmes Build strong relationships with motor factors, distributors, buying groups, and trade networks Drive commercial growth through new business and account development What We're Looking For Proven BDM / Area Sales experience selling any automotive aftermarket products Strong hunter mentality with commercial credibility Existing industry contacts highly desirable Self-starter who thrives on autonomy Why Apply? Broad aftermarket product offering with real market demand Genuine growth opportunity with strong earning potential Competitive salary + uncapped bonus + company car If you understand the aftermarket and know how to open doors, we want to hear from you. Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.
Your primary responsibilities will include fitting, testing, and optimising propulsion systems as we develop next-generation sustainable technologies. Key Responsibilities Install instrumentation on propulsion systems, including engines, batteries, and electric motors. Set up and rig systems to various testing platforms such as dynamometers, battery test chambers, and other specialized test rigs. Assist engineers with commissioning and preparing the device under test (DUT) for operation. Operate testing facilities to measure parameters, monitor DUT performance, and optimize control settings as needed. Contribute to the development process through hardware adjustments and problem-solving. Demonstrate strong knowledge of electronic control systems. Maintain awareness and understanding of battery and electric motor technology. Required Skills and Experience BTEC Level 3 or equivalent apprenticeship in engineering is advantageous. GCSEs in Mathematics, English, and Science (Grades 5-9). At least 3 years of propulsion testing experience in a similar environment. Proficient diagnostic skills, especially with engine ECU and battery BMS systems
17/02/2026
Full time
Your primary responsibilities will include fitting, testing, and optimising propulsion systems as we develop next-generation sustainable technologies. Key Responsibilities Install instrumentation on propulsion systems, including engines, batteries, and electric motors. Set up and rig systems to various testing platforms such as dynamometers, battery test chambers, and other specialized test rigs. Assist engineers with commissioning and preparing the device under test (DUT) for operation. Operate testing facilities to measure parameters, monitor DUT performance, and optimize control settings as needed. Contribute to the development process through hardware adjustments and problem-solving. Demonstrate strong knowledge of electronic control systems. Maintain awareness and understanding of battery and electric motor technology. Required Skills and Experience BTEC Level 3 or equivalent apprenticeship in engineering is advantageous. GCSEs in Mathematics, English, and Science (Grades 5-9). At least 3 years of propulsion testing experience in a similar environment. Proficient diagnostic skills, especially with engine ECU and battery BMS systems
Security Clearance: British-born Technical Skillset: Principal Embedded Systems Engineer (Secure Boot & SoC Integration) Focused on Arm-based SoCs, with experience in: Boot chains (ROM FSBL TF-M/MCUboot application) Secure boot concepts (chain of trust, key provisioning, anti-rollback) Arm TrustZone for Cortex-M (SAU/IDAU configuration) Device tree configuration for complex SoCs (MPUs with multiple cores) Flash partitioning and update mechanisms (MCUboot, PSA FWU) Low-level bring-up (clocks, memory controllers, OctoSPI/NOR, UART) Role Requirements Principal level Embedded Systems engineer with extensive experience in the design and development of embedded systems. Strong expertise in ARM-based processors, including low-level development, optimization, and performance tuning. Proven experience working with trusted frameworks and architecting complex, large-scale embedded systems. Deep technical proficiency with a hands-on approach to design, debugging, integration, and system validation. 10+ years of progressive technical experience in embedded systems engineering. Demonstrated leadership experience managing and mentoring teams of 5+ engineers, driving technical excellence and project delivery. Essential Senior-level, dynamic individual who can drive and energise the team. Strong stakeholder engagement skills. British-born Comfortable in a highly critical, high-impact environment.
17/02/2026
Full time
Security Clearance: British-born Technical Skillset: Principal Embedded Systems Engineer (Secure Boot & SoC Integration) Focused on Arm-based SoCs, with experience in: Boot chains (ROM FSBL TF-M/MCUboot application) Secure boot concepts (chain of trust, key provisioning, anti-rollback) Arm TrustZone for Cortex-M (SAU/IDAU configuration) Device tree configuration for complex SoCs (MPUs with multiple cores) Flash partitioning and update mechanisms (MCUboot, PSA FWU) Low-level bring-up (clocks, memory controllers, OctoSPI/NOR, UART) Role Requirements Principal level Embedded Systems engineer with extensive experience in the design and development of embedded systems. Strong expertise in ARM-based processors, including low-level development, optimization, and performance tuning. Proven experience working with trusted frameworks and architecting complex, large-scale embedded systems. Deep technical proficiency with a hands-on approach to design, debugging, integration, and system validation. 10+ years of progressive technical experience in embedded systems engineering. Demonstrated leadership experience managing and mentoring teams of 5+ engineers, driving technical excellence and project delivery. Essential Senior-level, dynamic individual who can drive and energise the team. Strong stakeholder engagement skills. British-born Comfortable in a highly critical, high-impact environment.
CBSbutler Holdings Limited trading as CBSbutler
Bletchley, Buckinghamshire
Role Title: Site Reliability Engineer Location: Milton Keynes/Hybrid (3 days on site) Duration: 6 months contract Rate: 390 per day inside ir35 Role Description: Join a leading global IT consultancy and digital transformation organisation at the forefront of cloud, automation and secure platform engineering. We're looking for a Kubernetes-first engineer who wants to own and evolve a modern, enterprise-scale platform spanning AWS, Azure and on-prem. This is a hands-on role with real influence over reliability, security and architecture. Responsibilities: Operate and enhance our Kubernetes platform across AWS, Azure, and on prem. Lead incident response, problem management, and root cause analysis. Deliver cluster lifecycle work: upgrades, patching, node pools, CNI/CSI, ingress, and Rancher operations. Own observability, dashboards, alerting, and SLOs/SLIs. Implement GitOps (Fleet) and reduce toil through automation and strong governance. Apply secure API gateway and WAF patterns. Work with distributed system patterns, including event brokers and asynchronous messaging. Maintain security posture: CVE remediation, GRC controls, scanning pipelines. Required Skills: Deep knowledge of Kubernetes, Rancher, GitOps, Linux, and cloud networking. Understanding of API gateway and WAF patterns. Experience with distributed systems and event driven architectures. Strong automation/scripting (Python, Go, Bash, PowerShell, .NET). IaC: o Terraform for foundational/bootstrap cluster provisioning. o Crossplane as an orchestration layer (leveraging Terraform providers). Ability to work securely within PCI DSS / GDPR patterns. CI/CD: Concourse, GitHub Actions, Azure DevOps. Observability: Grafana, Prometheus, Jaeger/Tempo, CloudWatch, Loki, OpenTelemetry. Nice to Have: AWS operational experience. Service mesh (Istio/Kuma). Hybrid cloud experience (AWS + Azure + on prem). Payments or regulated industry background. If you are interested in this role or wish to apply, please feel free to submit your CV.
16/02/2026
Contractor
Role Title: Site Reliability Engineer Location: Milton Keynes/Hybrid (3 days on site) Duration: 6 months contract Rate: 390 per day inside ir35 Role Description: Join a leading global IT consultancy and digital transformation organisation at the forefront of cloud, automation and secure platform engineering. We're looking for a Kubernetes-first engineer who wants to own and evolve a modern, enterprise-scale platform spanning AWS, Azure and on-prem. This is a hands-on role with real influence over reliability, security and architecture. Responsibilities: Operate and enhance our Kubernetes platform across AWS, Azure, and on prem. Lead incident response, problem management, and root cause analysis. Deliver cluster lifecycle work: upgrades, patching, node pools, CNI/CSI, ingress, and Rancher operations. Own observability, dashboards, alerting, and SLOs/SLIs. Implement GitOps (Fleet) and reduce toil through automation and strong governance. Apply secure API gateway and WAF patterns. Work with distributed system patterns, including event brokers and asynchronous messaging. Maintain security posture: CVE remediation, GRC controls, scanning pipelines. Required Skills: Deep knowledge of Kubernetes, Rancher, GitOps, Linux, and cloud networking. Understanding of API gateway and WAF patterns. Experience with distributed systems and event driven architectures. Strong automation/scripting (Python, Go, Bash, PowerShell, .NET). IaC: o Terraform for foundational/bootstrap cluster provisioning. o Crossplane as an orchestration layer (leveraging Terraform providers). Ability to work securely within PCI DSS / GDPR patterns. CI/CD: Concourse, GitHub Actions, Azure DevOps. Observability: Grafana, Prometheus, Jaeger/Tempo, CloudWatch, Loki, OpenTelemetry. Nice to Have: AWS operational experience. Service mesh (Istio/Kuma). Hybrid cloud experience (AWS + Azure + on prem). Payments or regulated industry background. If you are interested in this role or wish to apply, please feel free to submit your CV.
Senior Agile Delivery Manager Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary up to 75,000 plus excellent company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary We're looking for an exceptional Senior Delivery Manager who brings more than just technical know-how. At the heart of this role lies a strong foundation in Agile Project and Delivery Management, paired with inspirational leadership, sharp commercial instincts, and a solid understanding of procurement processes. You'll have a proven track record of delivering innovative, customer-focused solutions, particularly in mission-critical, public-facing systems within Cloud-based environments. Equally important are your communication and presentation skills. You'll lead and energise a team of 5-10 professionals, guiding them through complex challenges while fostering a culture of collaboration and continuous improvement. Your ability to see the bigger picture, fill organisational gaps, and adapt quickly to change will be key to your success. Key Responsibilities: Accountable for end-to-end technical delivery of government digital projects, ensuring compliance with the GDS Service Standard, leading service assessments, and managing supplier performance. Motivate, coach, and support teams of 5-10, nurturing talent and cultivating a collaborative, high-performing environment. Foster strong, transparent relationships with stakeholders at all levels, ensuring continuous alignment and shared goals. Encourage and lead the design and implementation of forward-thinking solutions that drive customer and business impact. Proactively identify, assess, and manage risks and issues, maintaining delivery momentum and safeguarding outcomes. Use sound commercial judgement to manage scope, timelines, and resources, ensuring value-driven delivery. Support and execute procurement processes with clarity and efficiency, ensuring compliance and timely delivery of services or products. Stay attuned to evolving business requirements, flexing delivery approaches and stepping in where needed to bridge gaps. Lead the successful deployment of scalable, secure, and resilient systems in cloud environments, particularly in public-facing or mission-critical contexts Skills and Experience: Extensive experience delivering digital projects using Agile frameworks such as Scrum or Kanban, with a strong grasp of Agile principles and team dynamics. Proven success in leading cross-functional teams, offering mentorship and building cohesive units that thrive in high-pressure environments. Confident in engaging diverse stakeholder groups, ensuring buy-in, managing expectations, and translating business needs into actionable plans. Deep understanding of financial drivers, commercial models, and how to deliver results that align with both client and business objectives. Solid understanding of procurement processes, including vendor engagement and contract management within regulated environments. Skilled in managing uncertainty, anticipating issues before they arise and responding decisively when challenges emerge. Hands-on experience implementing cloud-native or cloud-hosted solutions, with knowledge of platforms like AWS, Azure, or GCP. Demonstrated ability to introduce and scale new ideas, tools, or processes that improve customer outcomes or delivery efficiency. Strong sense of organisational context and an adaptable approach to delivery that responds to shifting priorities and needs. Excellent interpersonal, written, and presentation skills-able to distil complex topics and influence a variety of audiences. Brings relevant domain knowledge to add context and depth to project work, accelerating delivery and insight. Nice to have: Background in leading or contributing to Discovery and Alpha phases, including user research, prototyping, and service design. Experience working within UK government digital frameworks and adherence to GDS service standards. Qualifications & Certifications: A degree or equivalent qualification related to the area you work in - Desirable Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. Other information If this role is of interest to you or you would like further information, please submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition as a Disability Confident Leader.
16/02/2026
Full time
Senior Agile Delivery Manager Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary up to 75,000 plus excellent company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary We're looking for an exceptional Senior Delivery Manager who brings more than just technical know-how. At the heart of this role lies a strong foundation in Agile Project and Delivery Management, paired with inspirational leadership, sharp commercial instincts, and a solid understanding of procurement processes. You'll have a proven track record of delivering innovative, customer-focused solutions, particularly in mission-critical, public-facing systems within Cloud-based environments. Equally important are your communication and presentation skills. You'll lead and energise a team of 5-10 professionals, guiding them through complex challenges while fostering a culture of collaboration and continuous improvement. Your ability to see the bigger picture, fill organisational gaps, and adapt quickly to change will be key to your success. Key Responsibilities: Accountable for end-to-end technical delivery of government digital projects, ensuring compliance with the GDS Service Standard, leading service assessments, and managing supplier performance. Motivate, coach, and support teams of 5-10, nurturing talent and cultivating a collaborative, high-performing environment. Foster strong, transparent relationships with stakeholders at all levels, ensuring continuous alignment and shared goals. Encourage and lead the design and implementation of forward-thinking solutions that drive customer and business impact. Proactively identify, assess, and manage risks and issues, maintaining delivery momentum and safeguarding outcomes. Use sound commercial judgement to manage scope, timelines, and resources, ensuring value-driven delivery. Support and execute procurement processes with clarity and efficiency, ensuring compliance and timely delivery of services or products. Stay attuned to evolving business requirements, flexing delivery approaches and stepping in where needed to bridge gaps. Lead the successful deployment of scalable, secure, and resilient systems in cloud environments, particularly in public-facing or mission-critical contexts Skills and Experience: Extensive experience delivering digital projects using Agile frameworks such as Scrum or Kanban, with a strong grasp of Agile principles and team dynamics. Proven success in leading cross-functional teams, offering mentorship and building cohesive units that thrive in high-pressure environments. Confident in engaging diverse stakeholder groups, ensuring buy-in, managing expectations, and translating business needs into actionable plans. Deep understanding of financial drivers, commercial models, and how to deliver results that align with both client and business objectives. Solid understanding of procurement processes, including vendor engagement and contract management within regulated environments. Skilled in managing uncertainty, anticipating issues before they arise and responding decisively when challenges emerge. Hands-on experience implementing cloud-native or cloud-hosted solutions, with knowledge of platforms like AWS, Azure, or GCP. Demonstrated ability to introduce and scale new ideas, tools, or processes that improve customer outcomes or delivery efficiency. Strong sense of organisational context and an adaptable approach to delivery that responds to shifting priorities and needs. Excellent interpersonal, written, and presentation skills-able to distil complex topics and influence a variety of audiences. Brings relevant domain knowledge to add context and depth to project work, accelerating delivery and insight. Nice to have: Background in leading or contributing to Discovery and Alpha phases, including user research, prototyping, and service design. Experience working within UK government digital frameworks and adherence to GDS service standards. Qualifications & Certifications: A degree or equivalent qualification related to the area you work in - Desirable Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. Other information If this role is of interest to you or you would like further information, please submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition as a Disability Confident Leader.
Deployment Build Engineer - Inside IR35 VIQU IT has a customer who are looking for a Deployment Build Engineer to join their on-site technical team, focusing primarily on the deployment and preparation of laptops for end users. This role is hands-on and would suit someone who enjoys building, configuring, and rolling out devices in a fast-paced environment. The successful candidate will be responsible for ensuring that all laptops are built to specification, fully tested, and ready for deployment to staff across the organisation. You ll work closely with IT operations and logistics teams to make sure equipment is delivered efficiently and to a high standard. Responsibilities include: Building, configuring, and deploying laptops and other devices Using Intune, SCCM, and Autopilot to manage and deploy equipment Managing and tracking laptops through the build and delivery process Creating and maintaining documentation for deployment procedures Troubleshooting and resolving build or deployment issues Working closely with the wider team to improve processes and ensure consistency Requirements: Proven experience with device deployment and laptop builds Good working knowledge of Intune, SCCM, and Autopilot Previous experience in a logistics or warehouse environment Strong troubleshooting and problem-solving skills Able to produce clear documentation and follow processes accurately Confident working independently and as part of a team Must be available to work on-site five days a week The Deployment Build Engineer will be required to work onsite 5 days a week. Apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Thompson via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
16/02/2026
Contractor
Deployment Build Engineer - Inside IR35 VIQU IT has a customer who are looking for a Deployment Build Engineer to join their on-site technical team, focusing primarily on the deployment and preparation of laptops for end users. This role is hands-on and would suit someone who enjoys building, configuring, and rolling out devices in a fast-paced environment. The successful candidate will be responsible for ensuring that all laptops are built to specification, fully tested, and ready for deployment to staff across the organisation. You ll work closely with IT operations and logistics teams to make sure equipment is delivered efficiently and to a high standard. Responsibilities include: Building, configuring, and deploying laptops and other devices Using Intune, SCCM, and Autopilot to manage and deploy equipment Managing and tracking laptops through the build and delivery process Creating and maintaining documentation for deployment procedures Troubleshooting and resolving build or deployment issues Working closely with the wider team to improve processes and ensure consistency Requirements: Proven experience with device deployment and laptop builds Good working knowledge of Intune, SCCM, and Autopilot Previous experience in a logistics or warehouse environment Strong troubleshooting and problem-solving skills Able to produce clear documentation and follow processes accurately Confident working independently and as part of a team Must be available to work on-site five days a week The Deployment Build Engineer will be required to work onsite 5 days a week. Apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Thompson via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
Boss Professional Services
High Wycombe, Buckinghamshire
Job title: Senior Linux Engineer Department: IT Infrastructure Location: High Wycombe (2 days per week) Working hours: 9.30am to 6pm Monday to Friday. Reporting to: Head of IT Main purpose(s) of job: The Senior Linux Engineer is responsible and accountable for the smooth running of the computer systems within the limits of requirements, specifications, costs and timelines. This is a hands-on role with responsibility for the implementation and maintenance of the company's computing needs. The role requires proven skills, professional experience and a detailed knowledge of industry's best practice processes. Main tasks and duties: Essential: Manage internal and external information technology and computer systems including: RHEL/CentOS Linux Servers (SAMBA/Apache/Proxy). Red Hat RHCSA/RHCE certification MySQL, MSSQL and Postgres databases. iSCSI SAN Technologies. Clustered virtualized environment (based on XenServer or Xcp-ng). Experience in Firewall configuration and management (Netgate 8300 Firewalls). Solid experience in network configuration and management (D-Link DGS-1510-52X Switches). System monitoring. Monitor, troubleshoot, and optimize network performance, ensuring high availability and minimal downtime. Microsoft AD and Remote Desktop Services (W2019). Experience of PowerShell/Bash Scripting Desirable: Linux (Red Hat) certification would prove valuable. Container based infrastructure (Docker/Kubernetes) exposure. Mail Server (M365/Exchange) IP Based PBX and phone system. Experience of Cloud based environments (AWS/M365) Dell server hardware Maintain the company's DR infrastructure including performing scheduled testing. Monitoring of key systems to ensure availability and capacity requirements are met so that the business can perform in an efficient manner. Implement and manage network security policies, including VPNs, Firewalls, and intrusion prevention systems. Ensure the security of our infrastructure and data by managing on-premises security controls and working closely with the Security team to action vulnerability management and system patching. Be responsible for the scheduling and prioritisation of I&O tasks and the allocation of resources to complete those tasks within given timescales. Manage and maintain network documentation, configurations, and processes in line with regulatory and compliance standards. Work closely with the Head of IT, C.I.S.O. and Directors to develop, implement and coordinate systems and procedures. Plan and execute infrastructure projects, including upgrades, migrations, and new implementations. Perform regular system updates, patching, and vulnerability assessments to maintain a secure network environment. Ensure systems and procedures conform to the company security policies including security of data, network access and backup systems. Audit systems to identify problematic areas and implement strategic solutions in time. Ensure systems are available to meet company Service Level Agreements. Be available to troubleshoot/rectify any issues that affect the ability of the company to adhere to their SLA's out of std working hours where necessary. This list is not exhaustive, and other duties may be required commensurate with this position as roles evolve. Person Specification: Proven working experience or relevant experience at a senior level. Excellent knowledge of technical management, information analysis and of computer hardware/software systems. Experience with the systems detailed above. Hands-on experience with computer networks, network administration and network installation Relevant professional qualifications ITIL experience. Team focused; motivated; innovative; diligent. Enjoys working in a fast-paced and time pressured environment. Exceptional organisational skills. Pays strong attention to detail. Excellent time management and communication skills.
16/02/2026
Full time
Job title: Senior Linux Engineer Department: IT Infrastructure Location: High Wycombe (2 days per week) Working hours: 9.30am to 6pm Monday to Friday. Reporting to: Head of IT Main purpose(s) of job: The Senior Linux Engineer is responsible and accountable for the smooth running of the computer systems within the limits of requirements, specifications, costs and timelines. This is a hands-on role with responsibility for the implementation and maintenance of the company's computing needs. The role requires proven skills, professional experience and a detailed knowledge of industry's best practice processes. Main tasks and duties: Essential: Manage internal and external information technology and computer systems including: RHEL/CentOS Linux Servers (SAMBA/Apache/Proxy). Red Hat RHCSA/RHCE certification MySQL, MSSQL and Postgres databases. iSCSI SAN Technologies. Clustered virtualized environment (based on XenServer or Xcp-ng). Experience in Firewall configuration and management (Netgate 8300 Firewalls). Solid experience in network configuration and management (D-Link DGS-1510-52X Switches). System monitoring. Monitor, troubleshoot, and optimize network performance, ensuring high availability and minimal downtime. Microsoft AD and Remote Desktop Services (W2019). Experience of PowerShell/Bash Scripting Desirable: Linux (Red Hat) certification would prove valuable. Container based infrastructure (Docker/Kubernetes) exposure. Mail Server (M365/Exchange) IP Based PBX and phone system. Experience of Cloud based environments (AWS/M365) Dell server hardware Maintain the company's DR infrastructure including performing scheduled testing. Monitoring of key systems to ensure availability and capacity requirements are met so that the business can perform in an efficient manner. Implement and manage network security policies, including VPNs, Firewalls, and intrusion prevention systems. Ensure the security of our infrastructure and data by managing on-premises security controls and working closely with the Security team to action vulnerability management and system patching. Be responsible for the scheduling and prioritisation of I&O tasks and the allocation of resources to complete those tasks within given timescales. Manage and maintain network documentation, configurations, and processes in line with regulatory and compliance standards. Work closely with the Head of IT, C.I.S.O. and Directors to develop, implement and coordinate systems and procedures. Plan and execute infrastructure projects, including upgrades, migrations, and new implementations. Perform regular system updates, patching, and vulnerability assessments to maintain a secure network environment. Ensure systems and procedures conform to the company security policies including security of data, network access and backup systems. Audit systems to identify problematic areas and implement strategic solutions in time. Ensure systems are available to meet company Service Level Agreements. Be available to troubleshoot/rectify any issues that affect the ability of the company to adhere to their SLA's out of std working hours where necessary. This list is not exhaustive, and other duties may be required commensurate with this position as roles evolve. Person Specification: Proven working experience or relevant experience at a senior level. Excellent knowledge of technical management, information analysis and of computer hardware/software systems. Experience with the systems detailed above. Hands-on experience with computer networks, network administration and network installation Relevant professional qualifications ITIL experience. Team focused; motivated; innovative; diligent. Enjoys working in a fast-paced and time pressured environment. Exceptional organisational skills. Pays strong attention to detail. Excellent time management and communication skills.
We are currently seeking an experienced Citrix Engineer to support a Central Government organisation on an initial 6-month contract. This role requires active SC Clearance and will involve working on-site in Milton Keynes two days per week. You will be responsible for the design, build, and support of secure Citrix environments, playing a key role in delivering reliable and scalable virtual desktop and application solutions within a government setting. Strong experience as a Citrix Engineer within enterprise environments Proven expertise in Citrix Virtual Apps and Desktops Experience designing and building Citrix environments from the ground up Solid Active Directory experience (GPOs, authentication, integration) Experience working in secure or government environments Active SC Clearance (mandatory) f you hold active SC Clearance and meet the above criteria, please apply with your latest CV Certes Computing (and all of its subsidiary companies) is committed to promoting equality and diversity in its business operations.
16/02/2026
Full time
We are currently seeking an experienced Citrix Engineer to support a Central Government organisation on an initial 6-month contract. This role requires active SC Clearance and will involve working on-site in Milton Keynes two days per week. You will be responsible for the design, build, and support of secure Citrix environments, playing a key role in delivering reliable and scalable virtual desktop and application solutions within a government setting. Strong experience as a Citrix Engineer within enterprise environments Proven expertise in Citrix Virtual Apps and Desktops Experience designing and building Citrix environments from the ground up Solid Active Directory experience (GPOs, authentication, integration) Experience working in secure or government environments Active SC Clearance (mandatory) f you hold active SC Clearance and meet the above criteria, please apply with your latest CV Certes Computing (and all of its subsidiary companies) is committed to promoting equality and diversity in its business operations.
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen
Microsoft Technical Success Manager - M365, Intune, Defender, SharePoint, Entra, Azure, Copilot - Hybrid - £47,000 - £52,000 plus £2K bonus Do you want to work for a company with a clearly defined vision & strategy to set the industry alight? Do you want to be a key figurehead between a leading provider of IT services and solutions and their Microsoft customers? Do you want to grow your career, within a company that provides real opportunities to develop on both a personal and technical level? Opportunity to join an epic business as a Microsoft Technical Success Manager within a key team where you will work with many different parts of the team to assist clients in maximising their use of Microsoft products and services. As the Microsoft Technical (not hands-on) Customer Success Manager, you will be part of the specialist team that guides clients on their adoption strategy and consumption, this include current and future helping them to better understand their Microsoft landscape and how to improve their understanding and usage to be of maximum benefit to them. Being a Fasttrack partner you will be a key part of the programme designed to remotely provide best practices and guidance for successfully onboarding workloads within Microsoft 365, including Intune, Defender, Entra, Purview, SharePoint, Teams, and driving adoption of Azure and Copilot/Copilot chat. Anyone with an exceptional understanding of the Microsoft 365 ecosystem would be a great fit for this role. A full working knowledge of Microsoft Products, their usage, application, and best adoption practices is essential. You are expected to hold your own in technical conversations with customers, giving advice or enlisting further technical resource where required. You will be working on a Hybrid basis, with (flexible 1-3) 2 days a week in an office Birmingham, Manchester, or Buckinghamshire as well as some travel to visit clients and key Microsoft events. Key Skills: Strong understanding of Microsoft products and solutions to enable you to support customers with their adoption of products and services Strong working practical ability and knowledge of the full M365 stack Develop Technical Roadmaps for customers to support adoption of Microsoft Any Microsoft Certs to support your knowledge would be great - MS-102, SC-100, SC-300, SC-401 Be highly self-motivated and goal-orientated Confidence to work in a customer-facing capacity Strong organisational skills Willingness to travel Duties and Responsibilities: Customer relationship management/rapport building Become a trusted advisor to customers and the glue between customers/internal teams Strong understanding of Microsoft technologies and the elements of an End-to-End service. Ability to engage with customers, educate them on tech, best practices, and advice on new areas where value can be added. Attend customer engagements both face-to-face and virtually to support CSMs with technical queries and provide confidence on onboarding plans, QBRs and on-going roadmaps. Develop Technical Roadmaps for customers to support adoption of Microsoft Experience in Senior-level IT Management and leadership within a Microsoft environment Ability to inspire, lead and give guidance to technical and non-technical teams in IT operational environments. Strong customer-facing experience. Pipeline management - tracking customer projects, progress reports, and feedback Identifying and passing on expansion opportunities to Specialists and Account Managers Involvement and contribution towards shared inbox activities and any other shared team initiatives Microsoft Technical Success Manager - M365, Intune, Defender, SharePoint, Entra, Azure, Copilot - Hybrid - £47,000 - £52,000 plus £2K bonus
16/02/2026
Full time
Microsoft Technical Success Manager - M365, Intune, Defender, SharePoint, Entra, Azure, Copilot - Hybrid - £47,000 - £52,000 plus £2K bonus Do you want to work for a company with a clearly defined vision & strategy to set the industry alight? Do you want to be a key figurehead between a leading provider of IT services and solutions and their Microsoft customers? Do you want to grow your career, within a company that provides real opportunities to develop on both a personal and technical level? Opportunity to join an epic business as a Microsoft Technical Success Manager within a key team where you will work with many different parts of the team to assist clients in maximising their use of Microsoft products and services. As the Microsoft Technical (not hands-on) Customer Success Manager, you will be part of the specialist team that guides clients on their adoption strategy and consumption, this include current and future helping them to better understand their Microsoft landscape and how to improve their understanding and usage to be of maximum benefit to them. Being a Fasttrack partner you will be a key part of the programme designed to remotely provide best practices and guidance for successfully onboarding workloads within Microsoft 365, including Intune, Defender, Entra, Purview, SharePoint, Teams, and driving adoption of Azure and Copilot/Copilot chat. Anyone with an exceptional understanding of the Microsoft 365 ecosystem would be a great fit for this role. A full working knowledge of Microsoft Products, their usage, application, and best adoption practices is essential. You are expected to hold your own in technical conversations with customers, giving advice or enlisting further technical resource where required. You will be working on a Hybrid basis, with (flexible 1-3) 2 days a week in an office Birmingham, Manchester, or Buckinghamshire as well as some travel to visit clients and key Microsoft events. Key Skills: Strong understanding of Microsoft products and solutions to enable you to support customers with their adoption of products and services Strong working practical ability and knowledge of the full M365 stack Develop Technical Roadmaps for customers to support adoption of Microsoft Any Microsoft Certs to support your knowledge would be great - MS-102, SC-100, SC-300, SC-401 Be highly self-motivated and goal-orientated Confidence to work in a customer-facing capacity Strong organisational skills Willingness to travel Duties and Responsibilities: Customer relationship management/rapport building Become a trusted advisor to customers and the glue between customers/internal teams Strong understanding of Microsoft technologies and the elements of an End-to-End service. Ability to engage with customers, educate them on tech, best practices, and advice on new areas where value can be added. Attend customer engagements both face-to-face and virtually to support CSMs with technical queries and provide confidence on onboarding plans, QBRs and on-going roadmaps. Develop Technical Roadmaps for customers to support adoption of Microsoft Experience in Senior-level IT Management and leadership within a Microsoft environment Ability to inspire, lead and give guidance to technical and non-technical teams in IT operational environments. Strong customer-facing experience. Pipeline management - tracking customer projects, progress reports, and feedback Identifying and passing on expansion opportunities to Specialists and Account Managers Involvement and contribution towards shared inbox activities and any other shared team initiatives Microsoft Technical Success Manager - M365, Intune, Defender, SharePoint, Entra, Azure, Copilot - Hybrid - £47,000 - £52,000 plus £2K bonus
Industrious Recruitment are seeking an IT Support Engineer to work for a client in the Milton Keynes area. To provide a comprehensive and efficient service to support all their end users. Work will include all aspects of IT administration, from desktop and end-user support to basic maintenance of servers and network devices/services. Additionally, the role holder will help implement and maintain ISO 27001 controls and processes and work to improve our informatics security and infrastructure. Carry out all aspects of IT administration from desktop and end user support to basic maintenance of servers and network devices /services. Work in a fast-paced environment, deliver effective support to the user base and be the first point of contact for all and any of their IT challenges. Ensure that the IT ServiceDesk system is kept up to date and is accurate at all times, with all tickets logged and updated to ensure we maintain our internal and external compliance requirements. Identify operational problems and work with other to find resolutions, ensuring outcomes are documented. Proactively monitor systems, raising alerts where necessary to ensure that the appropriate member of the team is made aware to investigate potential issues. Work with the team and Director of Informatics/Head of Infrastructure to ensure that the company s compliance with various accreditations / certifications is maintained, including ISO 27001. Work alongside our third-party IT support providers to raise and manage higher-tier issues and projects. PERSON SPECIFICATION: Knowledge and experience in PC/laptop physical hardware set-up and maintenance. Knowledge and experience in desktop software configuration, including Windows 10/11, and working with OUs and Group Policies. Knowledge and experience in MS Office applications. Knowledge and experience of working with an IT ServiceDesk system, and knowledge of how important a tool this is. Knowledge of user onboarding / offboarding in a MS AD environment. Understanding of basic network technologies such as LAN, switch, wi-fi. Knowledge and experience in troubleshooting user issues, such as log on, printing, application (MS Office apps) etc. Working knowledge of IT security Minimum of 2 years experience working in a similar role.
14/02/2026
Full time
Industrious Recruitment are seeking an IT Support Engineer to work for a client in the Milton Keynes area. To provide a comprehensive and efficient service to support all their end users. Work will include all aspects of IT administration, from desktop and end-user support to basic maintenance of servers and network devices/services. Additionally, the role holder will help implement and maintain ISO 27001 controls and processes and work to improve our informatics security and infrastructure. Carry out all aspects of IT administration from desktop and end user support to basic maintenance of servers and network devices /services. Work in a fast-paced environment, deliver effective support to the user base and be the first point of contact for all and any of their IT challenges. Ensure that the IT ServiceDesk system is kept up to date and is accurate at all times, with all tickets logged and updated to ensure we maintain our internal and external compliance requirements. Identify operational problems and work with other to find resolutions, ensuring outcomes are documented. Proactively monitor systems, raising alerts where necessary to ensure that the appropriate member of the team is made aware to investigate potential issues. Work with the team and Director of Informatics/Head of Infrastructure to ensure that the company s compliance with various accreditations / certifications is maintained, including ISO 27001. Work alongside our third-party IT support providers to raise and manage higher-tier issues and projects. PERSON SPECIFICATION: Knowledge and experience in PC/laptop physical hardware set-up and maintenance. Knowledge and experience in desktop software configuration, including Windows 10/11, and working with OUs and Group Policies. Knowledge and experience in MS Office applications. Knowledge and experience of working with an IT ServiceDesk system, and knowledge of how important a tool this is. Knowledge of user onboarding / offboarding in a MS AD environment. Understanding of basic network technologies such as LAN, switch, wi-fi. Knowledge and experience in troubleshooting user issues, such as log on, printing, application (MS Office apps) etc. Working knowledge of IT security Minimum of 2 years experience working in a similar role.
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Both options are available. Job listings include permanent full-time roles, temporary assignments, contract work, freelance opportunities, and project-based positions depending on employer requirements.
Select any job listing, upload your CV, complete the required application details, and submit your application. Employers or recruiters will contact you if your profile matches their needs.
Requirements vary by role. Many positions ask for industry-relevant experience, certifications, software or technical knowledge, or degree-level education, while some roles are suitable for entry-level candidates.
Yes. You can filter vacancies by specific Buckinghamshire locations (such as Milton Keynes or Aylesbury), salary range, job type, industry sector, experience level, and working pattern to find roles that suit your preferences.