Human Centered Design - Product Designer Position Description At CGI, we design digital products that deliver meaningful outcomes for our clients and their users. As a Product Designer, you will play a pivotal role in shaping end-to-end experiences-from discovery through to delivery-ensuring solutions are desirable, feasible, and commercially viable. You will translate insight into action, crafting accessible, coherent journeys across platforms while influencing product strategy and measurable business value. Working at the heart of multidisciplinary teams, you will take ownership of complex workstreams, apply creative thinking to solve real-world challenges, and contribute to innovative solutions that drive transformation-supported by a collaborative culture that empowers you to make a lasting impact. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position. Your future duties and responsibilities In this role, you will lead the successful delivery of product design across a defined workstream, shaping discovery and translating research insights into clear opportunity areas, hypotheses, and validated solutions. You will define end-to-end user journeys, information architecture, interaction patterns, and scalable UI components that deliver accessible, coherent experiences across devices and platforms. You will work closely with researchers, engineers, product owners, and stakeholders to ensure solutions balance user desirability, technical feasibility, and commercial viability. You will plan and measure research and experimentation, define success metrics, and demonstrate impact through evidence-led reviews. Alongside owning UX/UI debt and design quality assurance, you will coach less experienced designers and contribute to the continuous evolution of design systems and best practice-taking responsibility for outcomes while being supported by a collaborative, multidisciplinary environment. Key responsibilities: Shape & Lead discovery activities, translating insights into validated design opportunities Design & Deliver end-to-end journeys, information architecture, and scalable UI patterns Prototype & Test concepts at appropriate fidelity to validate hypotheses and reduce risk Partner & Align with engineering to ensure seamless handover and build quality Measure & Demonstrate impact through defined leading and lagging indicators Own & Improve UX/UI debt, design QA, and continuous experience optimisation Facilitate & Collaborate in co-design workshops and multidisciplinary teams Coach & Support junior designers to elevate team capability Required qualifications to be successful in this role You will bring proven experience leading end-to-end product design for complex features or product areas, ideally within client-facing delivery environments. You will combine strong product thinking with research expertise, interaction design capability, and the ability to clearly articulate the business value of design decisions to stakeholders. Essential qualifications and experience: You should have demonstrable experience leading product design across discovery to delivery Strong portfolio showcasing complex journeys, scalable IA, and robust UI systems Proven ability to plan and conduct design research and experiments Experience defining and measuring product success metrics Strong collaboration skills across product, engineering, and stakeholder groups Experience acting as a primary point of contact for product design in client-facing environments Solid understanding of accessibility standards and design systems Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
01/04/2026
Full time
Human Centered Design - Product Designer Position Description At CGI, we design digital products that deliver meaningful outcomes for our clients and their users. As a Product Designer, you will play a pivotal role in shaping end-to-end experiences-from discovery through to delivery-ensuring solutions are desirable, feasible, and commercially viable. You will translate insight into action, crafting accessible, coherent journeys across platforms while influencing product strategy and measurable business value. Working at the heart of multidisciplinary teams, you will take ownership of complex workstreams, apply creative thinking to solve real-world challenges, and contribute to innovative solutions that drive transformation-supported by a collaborative culture that empowers you to make a lasting impact. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position. Your future duties and responsibilities In this role, you will lead the successful delivery of product design across a defined workstream, shaping discovery and translating research insights into clear opportunity areas, hypotheses, and validated solutions. You will define end-to-end user journeys, information architecture, interaction patterns, and scalable UI components that deliver accessible, coherent experiences across devices and platforms. You will work closely with researchers, engineers, product owners, and stakeholders to ensure solutions balance user desirability, technical feasibility, and commercial viability. You will plan and measure research and experimentation, define success metrics, and demonstrate impact through evidence-led reviews. Alongside owning UX/UI debt and design quality assurance, you will coach less experienced designers and contribute to the continuous evolution of design systems and best practice-taking responsibility for outcomes while being supported by a collaborative, multidisciplinary environment. Key responsibilities: Shape & Lead discovery activities, translating insights into validated design opportunities Design & Deliver end-to-end journeys, information architecture, and scalable UI patterns Prototype & Test concepts at appropriate fidelity to validate hypotheses and reduce risk Partner & Align with engineering to ensure seamless handover and build quality Measure & Demonstrate impact through defined leading and lagging indicators Own & Improve UX/UI debt, design QA, and continuous experience optimisation Facilitate & Collaborate in co-design workshops and multidisciplinary teams Coach & Support junior designers to elevate team capability Required qualifications to be successful in this role You will bring proven experience leading end-to-end product design for complex features or product areas, ideally within client-facing delivery environments. You will combine strong product thinking with research expertise, interaction design capability, and the ability to clearly articulate the business value of design decisions to stakeholders. Essential qualifications and experience: You should have demonstrable experience leading product design across discovery to delivery Strong portfolio showcasing complex journeys, scalable IA, and robust UI systems Proven ability to plan and conduct design research and experiments Experience defining and measuring product success metrics Strong collaboration skills across product, engineering, and stakeholder groups Experience acting as a primary point of contact for product design in client-facing environments Solid understanding of accessibility standards and design systems Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
UX Researcher (Digital Interaction) £27.24/hr umbrella rate Are you ready to take your career to the next level? This is an exciting opportunity for a UX Researcher (Digital Interaction) to join a forward-thinking organisation that is shaping the future of vehicle engineering. This role offers the chance to work on innovative projects that combine cutting-edge technology with user-centred design principles, all while contributing to the development of exceptional digital experiences. If you thrive in fast-paced, collaborative environments and have a passion for usability testing, this could be the perfect role for you. What You Will Do: - Plan and execute UX testing activities in vehicles and across prototype platforms. - Conduct usability testing across digital interfaces using both qualitative and quantitative methods. - Collaborate with UX Designers to identify friction points and support improvements to usability and flow. - Capture and communicate findings from user studies to internal teams in a concise and practical format. - Contribute to the creation of benchmarking insights, user personas, and attribute tracking. - Support early concept validation as well as final product assessment. What You Will Bring: - Proven experience conducting usability studies and user testing. - A solid understanding of user-centred design principles and interaction. - Confidence in testing physical, digital, and immersive prototypes. - Strong communication skills with the ability to present findings effectively. - A proactive and collaborative mindset, comfortable working in agile delivery environments. As a UX Researcher (Digital Interaction), you will play a vital role in shaping the digital experiences of tomorrow. Your expertise will contribute to the company's vision of creating intuitive and seamless interactions that enhance the user journey. This is your chance to be part of a multidisciplinary team where your insights will directly influence design decisions and product development. Location: This role is based in Gaydon, offering you the chance to work in a hub of innovation within the automotive industry. Interested?: If you're ready to make an impact and bring your UX expertise to a dynamic and inspiring environment, don't wait. Apply now to become a UX Researcher (Digital Interaction) and take the next step in your career! This role is Inside IR35. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
01/04/2026
Contractor
UX Researcher (Digital Interaction) £27.24/hr umbrella rate Are you ready to take your career to the next level? This is an exciting opportunity for a UX Researcher (Digital Interaction) to join a forward-thinking organisation that is shaping the future of vehicle engineering. This role offers the chance to work on innovative projects that combine cutting-edge technology with user-centred design principles, all while contributing to the development of exceptional digital experiences. If you thrive in fast-paced, collaborative environments and have a passion for usability testing, this could be the perfect role for you. What You Will Do: - Plan and execute UX testing activities in vehicles and across prototype platforms. - Conduct usability testing across digital interfaces using both qualitative and quantitative methods. - Collaborate with UX Designers to identify friction points and support improvements to usability and flow. - Capture and communicate findings from user studies to internal teams in a concise and practical format. - Contribute to the creation of benchmarking insights, user personas, and attribute tracking. - Support early concept validation as well as final product assessment. What You Will Bring: - Proven experience conducting usability studies and user testing. - A solid understanding of user-centred design principles and interaction. - Confidence in testing physical, digital, and immersive prototypes. - Strong communication skills with the ability to present findings effectively. - A proactive and collaborative mindset, comfortable working in agile delivery environments. As a UX Researcher (Digital Interaction), you will play a vital role in shaping the digital experiences of tomorrow. Your expertise will contribute to the company's vision of creating intuitive and seamless interactions that enhance the user journey. This is your chance to be part of a multidisciplinary team where your insights will directly influence design decisions and product development. Location: This role is based in Gaydon, offering you the chance to work in a hub of innovation within the automotive industry. Interested?: If you're ready to make an impact and bring your UX expertise to a dynamic and inspiring environment, don't wait. Apply now to become a UX Researcher (Digital Interaction) and take the next step in your career! This role is Inside IR35. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Senior UX Researcher £33.98/hr umbrella rate Are you ready to elevate your career as a Senior UX Researcher ? This is your chance to join an innovative company at the forefront of the automotive industry, working on cutting-edge digital in-vehicle experiences. This role offers an inspiring environment where your expertise in user research will directly shape the future of vehicle design and user interaction. With a focus on collaboration, creativity, and excellence, this company provides you with an opportunity to make a real impact while developing your skills further. What You Will Do: - Lead and co-ordinate UX testing across vehicles, simulators, and digital prototypes. - Conduct hands-on research, including study design, moderation, and analysis. - Mentor junior researchers and support their professional development. - Utilise Maze and other industry-standard research and survey tools to design and analyse studies. - Collaborate closely with designers and product teams to define research needs and translate findings into actionable recommendations. - Manage testing logistics and ensure high standards of research quality. What You Will Bring: - Strong experience in user research and usability testing, including in-person moderated studies. - Proven ability to run studies across a range of prototype fidelities. - Proficiency with Maze and common research tools such as Qualtrics, UserTesting, and Optimal Workshop. - Excellent communication and organisational skills. - A full UK driving licence and the legal right to work in the UK, ensuring regular on-site working due to secure prototype access. This company is committed to delivering exceptional digital experiences that enhance the lives of its customers. By joining as a Senior UX Researcher, you will play a pivotal role in ensuring that every design decision is informed by robust research and user insights. The company values innovation, collaboration, and dedication, creating an environment where your expertise will thrive and contribute to ground-breaking advancements in the automotive industry. Location: This position is based in Gaydon, offering you the chance to work on-site several days per week in a secure and dynamic environment. Interested?: If you're ready to drive innovation and shape the future of digital in-vehicle experiences, apply today for the Senior UX Researcher role. Don't miss this opportunity to make your mark in an exciting and forward-thinking company! This role is Inside IR3 Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
01/04/2026
Contractor
Senior UX Researcher £33.98/hr umbrella rate Are you ready to elevate your career as a Senior UX Researcher ? This is your chance to join an innovative company at the forefront of the automotive industry, working on cutting-edge digital in-vehicle experiences. This role offers an inspiring environment where your expertise in user research will directly shape the future of vehicle design and user interaction. With a focus on collaboration, creativity, and excellence, this company provides you with an opportunity to make a real impact while developing your skills further. What You Will Do: - Lead and co-ordinate UX testing across vehicles, simulators, and digital prototypes. - Conduct hands-on research, including study design, moderation, and analysis. - Mentor junior researchers and support their professional development. - Utilise Maze and other industry-standard research and survey tools to design and analyse studies. - Collaborate closely with designers and product teams to define research needs and translate findings into actionable recommendations. - Manage testing logistics and ensure high standards of research quality. What You Will Bring: - Strong experience in user research and usability testing, including in-person moderated studies. - Proven ability to run studies across a range of prototype fidelities. - Proficiency with Maze and common research tools such as Qualtrics, UserTesting, and Optimal Workshop. - Excellent communication and organisational skills. - A full UK driving licence and the legal right to work in the UK, ensuring regular on-site working due to secure prototype access. This company is committed to delivering exceptional digital experiences that enhance the lives of its customers. By joining as a Senior UX Researcher, you will play a pivotal role in ensuring that every design decision is informed by robust research and user insights. The company values innovation, collaboration, and dedication, creating an environment where your expertise will thrive and contribute to ground-breaking advancements in the automotive industry. Location: This position is based in Gaydon, offering you the chance to work on-site several days per week in a secure and dynamic environment. Interested?: If you're ready to drive innovation and shape the future of digital in-vehicle experiences, apply today for the Senior UX Researcher role. Don't miss this opportunity to make your mark in an exciting and forward-thinking company! This role is Inside IR3 Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Junior Content Designer Rate: £400 - £450 per day Umbrella Hybrid role: Live SC clearance required for this contract Contract duration: 3 months with likely extensions Junior Content Designer As a Junior Content Designer, you'll create clear, user-centred content for digital.mod, ensuring all information is simple, accurate and aligned to GDS style and accessibility standards. You'll work closely with the UX/UI designer to make sure content fits seamlessly into agreed layouts and Figma components, and support iterative improvements based on user insights. Core Responsibilities Write, edit and structure content so it is simple, clear and easy for users to understand. Follow GDS content standards, agreed templates and tone-of-voice guidance. Use research, data and feedback to improve clarity and usability. Work closely with the UX/UI designer to ensure content fits naturally into the agreed page layouts and component patterns. Support publishing and accuracy checks, ensuring all content meets accessibility requirements. Collaborate with researchers and designers in an agile, multidisciplinary team. Work with service owners and content creators from across MOD to create signed-off content. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
01/04/2026
Contractor
Junior Content Designer Rate: £400 - £450 per day Umbrella Hybrid role: Live SC clearance required for this contract Contract duration: 3 months with likely extensions Junior Content Designer As a Junior Content Designer, you'll create clear, user-centred content for digital.mod, ensuring all information is simple, accurate and aligned to GDS style and accessibility standards. You'll work closely with the UX/UI designer to make sure content fits seamlessly into agreed layouts and Figma components, and support iterative improvements based on user insights. Core Responsibilities Write, edit and structure content so it is simple, clear and easy for users to understand. Follow GDS content standards, agreed templates and tone-of-voice guidance. Use research, data and feedback to improve clarity and usability. Work closely with the UX/UI designer to ensure content fits naturally into the agreed page layouts and component patterns. Support publishing and accuracy checks, ensuring all content meets accessibility requirements. Collaborate with researchers and designers in an agile, multidisciplinary team. Work with service owners and content creators from across MOD to create signed-off content. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Job title: Senior Service Designer - AI Innovation Lab Location: Bristol Harbourside (2 days per week onsite including Wednesdays) Contract: 6 Months Initial (Potential Extension) Rate: Circa 600 per day Working pattern: Full time This team is exploring how Agentic AI and Conversational AI can improve the customer journey - from onboarding new customers to enhancing everyday banking experiences such as payments, account management, and digital interactions. The team is reimagining the end-to-end banking experience using AI, focusing on: Improving customer onboarding journeys Enhancing how customers interact with banking products Reducing customer drop-off points Increasing conversion and engagement Designing intelligent AI-driven digital experiences The work will span mobile-first experiences as well as web/desktop platforms. Key Skills & Experience Proven experience in Service Design Experience with Figma is essential Experience working AI-driven Digital projects is essential Strong background in customer journey mapping and service blueprinting Experience working in cross-functional design teams Strong stakeholder management and communication skills Ability to work as a self-starter in a new or evolving team environment Key Responsibilities Design end-to-end service experiences across AI-driven digital banking journeys Create customer journey maps and service blueprints Identify service gaps and opportunities to improve user experience Collaborate with UX, UI, Content Designers, and Researchers Engage with stakeholders across product, engineering, and business teams Help define new processes and ways of working within a newly formed innovation team Contribute to the design of AI-powered customer experiences What We're Looking For: We want someone who is passionate about service design and is eager to bring innovative solutions to life. If you have a keen eye for detail and a knack for understanding customer needs, this role is for you! Join us and help transform the banking landscape with your creativity and expertise. Your ideas could lead to smarter, more engaging banking experiences for customers everywhere! Ready to Take the Leap? If you are excited about this opportunity and believe you are the right fit for the role, don't hesitate! Apply now to be part of this exhilarating journey in the AI Innovation Lab and make a real difference in the world of banking! Our client is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Embrace this opportunity to thrive in a vibrant, innovative space where your skills will shine! We can't wait to see how you can help us revolutionise banking for the future! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
31/03/2026
Contractor
Job title: Senior Service Designer - AI Innovation Lab Location: Bristol Harbourside (2 days per week onsite including Wednesdays) Contract: 6 Months Initial (Potential Extension) Rate: Circa 600 per day Working pattern: Full time This team is exploring how Agentic AI and Conversational AI can improve the customer journey - from onboarding new customers to enhancing everyday banking experiences such as payments, account management, and digital interactions. The team is reimagining the end-to-end banking experience using AI, focusing on: Improving customer onboarding journeys Enhancing how customers interact with banking products Reducing customer drop-off points Increasing conversion and engagement Designing intelligent AI-driven digital experiences The work will span mobile-first experiences as well as web/desktop platforms. Key Skills & Experience Proven experience in Service Design Experience with Figma is essential Experience working AI-driven Digital projects is essential Strong background in customer journey mapping and service blueprinting Experience working in cross-functional design teams Strong stakeholder management and communication skills Ability to work as a self-starter in a new or evolving team environment Key Responsibilities Design end-to-end service experiences across AI-driven digital banking journeys Create customer journey maps and service blueprints Identify service gaps and opportunities to improve user experience Collaborate with UX, UI, Content Designers, and Researchers Engage with stakeholders across product, engineering, and business teams Help define new processes and ways of working within a newly formed innovation team Contribute to the design of AI-powered customer experiences What We're Looking For: We want someone who is passionate about service design and is eager to bring innovative solutions to life. If you have a keen eye for detail and a knack for understanding customer needs, this role is for you! Join us and help transform the banking landscape with your creativity and expertise. Your ideas could lead to smarter, more engaging banking experiences for customers everywhere! Ready to Take the Leap? If you are excited about this opportunity and believe you are the right fit for the role, don't hesitate! Apply now to be part of this exhilarating journey in the AI Innovation Lab and make a real difference in the world of banking! Our client is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Embrace this opportunity to thrive in a vibrant, innovative space where your skills will shine! We can't wait to see how you can help us revolutionise banking for the future! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
User Researcher Digital Services and AI Full Time; Hybrid (time split between Woking, Surrey office and home) £40,000 £45,000 per annum Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple to help organisations deliver digital services that are intuitive, accessible and built for real-world impact. Our client is committed to providing equal employment opportunities for all. Company Benefits: Hybrid Working Paid Sick Leave Enhanced Maternity and Paternity Leave 25 days leave raising to 30 with tenure Free breakfast, fruit and snacks Excellent office environment (with pool and table tennis!) Open and fun culture with awesome company social events Rail discount cards Workplace Pension Scheme Mental Health and Wellbeing Support Employee Growth Plans Career and Development Training Purpose of the Role As a User Researcher you will play a key role in helping organisations design and deliver effective digital services by understanding the needs, behaviours and challenges of the people who use them. Working as part of a multidisciplinary delivery team, you will lead user research activities with stakeholders, staff and end users to uncover insights that inform the design and improvement of digital services, platforms and operational processes. Your research will support the creation of human-centred digital experiences that work for both customers and the team who deliver the services, ensuring solutions are intuitive, accessible and aligned with real user needs. As organisations increasingly adopt AI, automation and modern digital technologies, you will help ensure these innovations are introduced responsibly, maintaining a strong focus on usability, accessibility and trust while identifying opportunities to improve both user experience and operational efficiency. Job Specification: Plan, design and conduct user research to understand user needs, behaviours and stakeholder requirements, ensuring digital services are designed around real user insights. Work with consultants and stakeholders to deliver research activities including interviews, user journey mapping, scenario testing and persona development to inform service design. Design and facilitate usability testing, including participant recruitment, moderation, analysis and reporting of findings. Conduct research across both customer-facing and internal operational services, identifying barriers, inefficiencies and opportunities to improve service delivery. Analyse research findings and present clear, evidence-based insights and recommendations to internal teams and project stakeholders. Identify opportunities where digital platforms, AI and automation could responsibly improve service delivery, operational efficiency and user experience. Work collaboratively within multidisciplinary teams including designers, developers, analysts and delivery managers to design connected digital services that work for both users and the organisations delivering them. Continuously improve how our client delivers research by exploring new methods, tools and technologies, including AI-supported research approaches, that enhance the efficiency and impact of research. Minimum Required Experience (including personal qualities): Excellent attention to detail and exceptional written and verbal skills with proven ability to clearly present user research insights to stakeholders. 3+ years experience working in user research or user-centred design teams within digital service environments. Experience working in multidisciplinary digital teams within a consultancy or professional services environment. Experience planning and conducting end to end qualitative and quantitative user research, including interviews, usability testing and user requirements gathering. Ability to translate research insights into clear service improvements, identifying opportunities where digital platforms, AI and automation can enhance user experience and operational efficiency. Proficient in leveraging AI, automation, and modern productivity tools to streamline research processes, reduce manual effort, and enhance the quality and impact of generated insights. Experienced in research and analytics platforms (UX Tweak, Google Analytics, GTM, SmartSurvey) and collaboration tools like Asana. Nice To Haves: Experience working on UK public sector digital services. Familiarity with the GDS Service Standard or Government Service Manual. Experience researching internal operational services as well as public-facing services. Awareness of accessibility and inclusive design principles, including WCAG. Minimum Required Qualifications Degree in Human Computer Interaction, Psychology, Social Research, Design, or a related discipline or equivalent practical experience in user research or user-centred design.
31/03/2026
Full time
User Researcher Digital Services and AI Full Time; Hybrid (time split between Woking, Surrey office and home) £40,000 £45,000 per annum Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple to help organisations deliver digital services that are intuitive, accessible and built for real-world impact. Our client is committed to providing equal employment opportunities for all. Company Benefits: Hybrid Working Paid Sick Leave Enhanced Maternity and Paternity Leave 25 days leave raising to 30 with tenure Free breakfast, fruit and snacks Excellent office environment (with pool and table tennis!) Open and fun culture with awesome company social events Rail discount cards Workplace Pension Scheme Mental Health and Wellbeing Support Employee Growth Plans Career and Development Training Purpose of the Role As a User Researcher you will play a key role in helping organisations design and deliver effective digital services by understanding the needs, behaviours and challenges of the people who use them. Working as part of a multidisciplinary delivery team, you will lead user research activities with stakeholders, staff and end users to uncover insights that inform the design and improvement of digital services, platforms and operational processes. Your research will support the creation of human-centred digital experiences that work for both customers and the team who deliver the services, ensuring solutions are intuitive, accessible and aligned with real user needs. As organisations increasingly adopt AI, automation and modern digital technologies, you will help ensure these innovations are introduced responsibly, maintaining a strong focus on usability, accessibility and trust while identifying opportunities to improve both user experience and operational efficiency. Job Specification: Plan, design and conduct user research to understand user needs, behaviours and stakeholder requirements, ensuring digital services are designed around real user insights. Work with consultants and stakeholders to deliver research activities including interviews, user journey mapping, scenario testing and persona development to inform service design. Design and facilitate usability testing, including participant recruitment, moderation, analysis and reporting of findings. Conduct research across both customer-facing and internal operational services, identifying barriers, inefficiencies and opportunities to improve service delivery. Analyse research findings and present clear, evidence-based insights and recommendations to internal teams and project stakeholders. Identify opportunities where digital platforms, AI and automation could responsibly improve service delivery, operational efficiency and user experience. Work collaboratively within multidisciplinary teams including designers, developers, analysts and delivery managers to design connected digital services that work for both users and the organisations delivering them. Continuously improve how our client delivers research by exploring new methods, tools and technologies, including AI-supported research approaches, that enhance the efficiency and impact of research. Minimum Required Experience (including personal qualities): Excellent attention to detail and exceptional written and verbal skills with proven ability to clearly present user research insights to stakeholders. 3+ years experience working in user research or user-centred design teams within digital service environments. Experience working in multidisciplinary digital teams within a consultancy or professional services environment. Experience planning and conducting end to end qualitative and quantitative user research, including interviews, usability testing and user requirements gathering. Ability to translate research insights into clear service improvements, identifying opportunities where digital platforms, AI and automation can enhance user experience and operational efficiency. Proficient in leveraging AI, automation, and modern productivity tools to streamline research processes, reduce manual effort, and enhance the quality and impact of generated insights. Experienced in research and analytics platforms (UX Tweak, Google Analytics, GTM, SmartSurvey) and collaboration tools like Asana. Nice To Haves: Experience working on UK public sector digital services. Familiarity with the GDS Service Standard or Government Service Manual. Experience researching internal operational services as well as public-facing services. Awareness of accessibility and inclusive design principles, including WCAG. Minimum Required Qualifications Degree in Human Computer Interaction, Psychology, Social Research, Design, or a related discipline or equivalent practical experience in user research or user-centred design.
Deerfoot Recruitment Solutions Limited
City, London
Interaction Designers Salary - 70k- 75k + Generous Benefits Package Hybrid Working UK Wide Deerfoot Recruitment is supporting a leading consultancy organisation with the recruitment of multiple Interaction Designers to support major public sector programmes. These roles offer the opportunity to work on high-profile UK Government digital services, delivering user-centred, accessible and GDS-compliant solutions within agile, multidisciplinary teams. Key Responsibilities Designing user-centred, accessible digital services aligned to GDS standards Producing high-quality interaction designs, user flows, wireframes and prototypes Collaborating with researchers, developers, product managers and stakeholders Presenting and justifying design decisions using evidence-based approaches Contributing to agile delivery across complex public sector projects Leading, mentoring and supporting designers (senior roles) Essential Experience Proven interaction design experience within GDS and the public sector Strong grounding in user-centred design from discovery to delivery Experience working in agile, fast-paced environments Ability to engage with senior stakeholders and multidisciplinary teams Proficiency with tools such as Figma, Sketch, Adobe XD, InVision Line management or mentoring experience (senior roles) Location & Working Pattern Hybrid working - minimum 2 days per week onsite (Multiple base office location options UK wide) Security & Eligibility Candidates must be UK-based with the right to work in the UK (no sponsorship available) Must be eligible for SC clearance (5 years continuous UK residency required) This is an excellent opportunity for experienced Interaction Designers seeking impactful public sector work within a collaborative consultancy environment. Interaction Designer / Interaction Designer (GDS) / UX Designer (User Experience Designer / UX Interaction Designer / UX/UI Designer / Senior Interaction Designer Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
31/03/2026
Full time
Interaction Designers Salary - 70k- 75k + Generous Benefits Package Hybrid Working UK Wide Deerfoot Recruitment is supporting a leading consultancy organisation with the recruitment of multiple Interaction Designers to support major public sector programmes. These roles offer the opportunity to work on high-profile UK Government digital services, delivering user-centred, accessible and GDS-compliant solutions within agile, multidisciplinary teams. Key Responsibilities Designing user-centred, accessible digital services aligned to GDS standards Producing high-quality interaction designs, user flows, wireframes and prototypes Collaborating with researchers, developers, product managers and stakeholders Presenting and justifying design decisions using evidence-based approaches Contributing to agile delivery across complex public sector projects Leading, mentoring and supporting designers (senior roles) Essential Experience Proven interaction design experience within GDS and the public sector Strong grounding in user-centred design from discovery to delivery Experience working in agile, fast-paced environments Ability to engage with senior stakeholders and multidisciplinary teams Proficiency with tools such as Figma, Sketch, Adobe XD, InVision Line management or mentoring experience (senior roles) Location & Working Pattern Hybrid working - minimum 2 days per week onsite (Multiple base office location options UK wide) Security & Eligibility Candidates must be UK-based with the right to work in the UK (no sponsorship available) Must be eligible for SC clearance (5 years continuous UK residency required) This is an excellent opportunity for experienced Interaction Designers seeking impactful public sector work within a collaborative consultancy environment. Interaction Designer / Interaction Designer (GDS) / UX Designer (User Experience Designer / UX Interaction Designer / UX/UI Designer / Senior Interaction Designer Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Our OEM Client based in Gaydon, is searching for a UX Researcher Digital Interaction to join their team, Inside IR35. This is a contract position with a proposed end date of 31st March 2027. Umbrella Pay Rate: £27.03 per hour. The Role: We are seeking practical and hands-on UX researcher with a passion for testing and digital interaction. You will be actively involved with in-vehicle and prototype testing, working across various fidelity levels including virtual reality, static simulators and functional prototypes. The successful candidate will work within a multidisciplinary design and research team, contributing user insights throughout the design and development cycle. This role is well suited to those who are delivery-focused, agile in approach and able to produce research that informs design decisions efficiently and clearly. Key Responsibilities: Plan and execute UX testing activities in vehicle and across prototype platforms. Conduct usability testing across digital interfaces using both qualitative and quantitative methods. Collaborate with UX Designers to identify friction points and support improvements to usability and flow. Capture and communicate findings from user studies to internal teams in a concise and practical format. Contribute to the creation of benchmarking insights, user personas and attribute tracking. Maintain relevant testing documentation and participate actively in sprint planning and iteration. Support early concept validation as well as final product assessment. Essential Skills and Experience Required: Experience conducting usability studies and user testing Understanding of core principles of user-centred design and interaction Ability to identify usability issues and make clear, actionable recommendations Confident in testing physical, digital and immersive prototypes Strong communication skills with the ability to present findings effectively Proactive and collaborative mindset, comfortable working in agile delivery environments Desirable Skills and Experience Requested: Familiarity with automotive UX constraints, including driver attention and distraction principles. Basic understanding of accessibility best practices. Previous exposure to tools such as eye-tracking, user testing platforms or behavioural analytics. Experience working with developers or multidisciplinary design teams. Personal Attributes Requested: Energetic and enthusiastic with a delivery-focused approach. Willingness to learn and adapt as part of a fast-moving team. Comfortable with hands-on testing and quick iteration cycles. Able to take initiative while contributing positively to a team culture. Clear thinker who brings momentum to complex projects. Keen interest in automotive design and digital innovation. Additional Information: Full UK driving licence.
31/03/2026
Contractor
Our OEM Client based in Gaydon, is searching for a UX Researcher Digital Interaction to join their team, Inside IR35. This is a contract position with a proposed end date of 31st March 2027. Umbrella Pay Rate: £27.03 per hour. The Role: We are seeking practical and hands-on UX researcher with a passion for testing and digital interaction. You will be actively involved with in-vehicle and prototype testing, working across various fidelity levels including virtual reality, static simulators and functional prototypes. The successful candidate will work within a multidisciplinary design and research team, contributing user insights throughout the design and development cycle. This role is well suited to those who are delivery-focused, agile in approach and able to produce research that informs design decisions efficiently and clearly. Key Responsibilities: Plan and execute UX testing activities in vehicle and across prototype platforms. Conduct usability testing across digital interfaces using both qualitative and quantitative methods. Collaborate with UX Designers to identify friction points and support improvements to usability and flow. Capture and communicate findings from user studies to internal teams in a concise and practical format. Contribute to the creation of benchmarking insights, user personas and attribute tracking. Maintain relevant testing documentation and participate actively in sprint planning and iteration. Support early concept validation as well as final product assessment. Essential Skills and Experience Required: Experience conducting usability studies and user testing Understanding of core principles of user-centred design and interaction Ability to identify usability issues and make clear, actionable recommendations Confident in testing physical, digital and immersive prototypes Strong communication skills with the ability to present findings effectively Proactive and collaborative mindset, comfortable working in agile delivery environments Desirable Skills and Experience Requested: Familiarity with automotive UX constraints, including driver attention and distraction principles. Basic understanding of accessibility best practices. Previous exposure to tools such as eye-tracking, user testing platforms or behavioural analytics. Experience working with developers or multidisciplinary design teams. Personal Attributes Requested: Energetic and enthusiastic with a delivery-focused approach. Willingness to learn and adapt as part of a fast-moving team. Comfortable with hands-on testing and quick iteration cycles. Able to take initiative while contributing positively to a team culture. Clear thinker who brings momentum to complex projects. Keen interest in automotive design and digital innovation. Additional Information: Full UK driving licence.
Are you an UX Engineer / Researcher looking for your next opportunity? If so, Expleo have an opportunity for you! We are seeking a practical and hands-on UX Engineers and Researchers with a passion for testing and digital interaction. One of the world's largest automotive manufacturers, is currently recruiting for Automotive UX Engineer / Researchers, to help them develop unique and innovative vehicles. You will support delivery of user testing across our digital in vehicle experiences, working across virtual reality, static simulators and functional prototypes. Based in Warwickshire, you will be supporting, a dedicated and multidisciplinary design and research team, on a contract basis. Responsibilities of the UX Engineer / Research roles include: Plan and execute UX testing activities across vehicles, simulators and digital prototypes Planning, running and analysing research Work closely with designers and product teams to define research needs and translate findings into clear recommendation Manage testing logistics and ensure high standards of research quality Identify usability issues and make recommendation Record and communicate findings from user studies Contribute to the creation of benchmarking and user profile Qualifications and skills required for the UX Engineer / Research positions include: Degree in a relevant subject matter or equivalent industry experience Skilled in conducting Automotive usability studies and user testing Proficiency with Maze and common research tools Knowledge of user-centred design and interaction Experience in testing physical, digital and immersive prototypes Knowledge of simulators or immersive testing environments is desirable Confident in testing physical, digital and immersive prototypes Background within automotive UX or human machine interaction Full UK driving licence PLEASE NOTE To meet with current legislation, right to work checks will be carried out to ensure candidates can work in the UK. Regretfully, we are unable to support applications that require sponsorship. If you are interested in applying for the role of UX Engineer / Researcher or require further information, please contact: Jacquie Linton (phone number removed) (url removed)
31/03/2026
Contractor
Are you an UX Engineer / Researcher looking for your next opportunity? If so, Expleo have an opportunity for you! We are seeking a practical and hands-on UX Engineers and Researchers with a passion for testing and digital interaction. One of the world's largest automotive manufacturers, is currently recruiting for Automotive UX Engineer / Researchers, to help them develop unique and innovative vehicles. You will support delivery of user testing across our digital in vehicle experiences, working across virtual reality, static simulators and functional prototypes. Based in Warwickshire, you will be supporting, a dedicated and multidisciplinary design and research team, on a contract basis. Responsibilities of the UX Engineer / Research roles include: Plan and execute UX testing activities across vehicles, simulators and digital prototypes Planning, running and analysing research Work closely with designers and product teams to define research needs and translate findings into clear recommendation Manage testing logistics and ensure high standards of research quality Identify usability issues and make recommendation Record and communicate findings from user studies Contribute to the creation of benchmarking and user profile Qualifications and skills required for the UX Engineer / Research positions include: Degree in a relevant subject matter or equivalent industry experience Skilled in conducting Automotive usability studies and user testing Proficiency with Maze and common research tools Knowledge of user-centred design and interaction Experience in testing physical, digital and immersive prototypes Knowledge of simulators or immersive testing environments is desirable Confident in testing physical, digital and immersive prototypes Background within automotive UX or human machine interaction Full UK driving licence PLEASE NOTE To meet with current legislation, right to work checks will be carried out to ensure candidates can work in the UK. Regretfully, we are unable to support applications that require sponsorship. If you are interested in applying for the role of UX Engineer / Researcher or require further information, please contact: Jacquie Linton (phone number removed) (url removed)
POSITION DESCRIPTION: Experienced Senior UX Researcher to lead the delivery of user testing across digital in vehicle experiences. This is a senior hands-on role focused on planning, running and analysing research, while guiding and supporting a small team of researchers. It is not a people management position, but you will act as the lead practitioner for testing activities and guide day to day activities. What You Will Do Lead and coordinate UX testing across vehicles, simulators and digital prototypes Conduct hands on research including study design, moderation and analysis Mentor junior researchers and support their development Use Maze and other industry standard research and survey tools to design and analyse studies Work closely with designers and product teams to define research needs and translate findings into clear recommendations Manage testing logistics and ensure high standards of research quality What You Bring Strong experience in user research and usability testing, including in person moderated studies Proven ability to run studies across a range of prototype fidelities Proficiency with Maze and common research tools Excellent communication and organisational skills Ability to work on site several days per week Full UK driving licence and legal right to work in the UK If you are interested in this role and have the skills and experience required APPLY NOW! We will process your CV and personal information to assess your suitability for the role. If we wish to consider you further, we will register your personal information in our database and contact you. We may contact you from time to time about other relevant roles. Your personal information will be securely held. For more information, please refer to our privacy notice, a copy of which can be found on our website. Select Engineering Limited.
31/03/2026
Contractor
POSITION DESCRIPTION: Experienced Senior UX Researcher to lead the delivery of user testing across digital in vehicle experiences. This is a senior hands-on role focused on planning, running and analysing research, while guiding and supporting a small team of researchers. It is not a people management position, but you will act as the lead practitioner for testing activities and guide day to day activities. What You Will Do Lead and coordinate UX testing across vehicles, simulators and digital prototypes Conduct hands on research including study design, moderation and analysis Mentor junior researchers and support their development Use Maze and other industry standard research and survey tools to design and analyse studies Work closely with designers and product teams to define research needs and translate findings into clear recommendations Manage testing logistics and ensure high standards of research quality What You Bring Strong experience in user research and usability testing, including in person moderated studies Proven ability to run studies across a range of prototype fidelities Proficiency with Maze and common research tools Excellent communication and organisational skills Ability to work on site several days per week Full UK driving licence and legal right to work in the UK If you are interested in this role and have the skills and experience required APPLY NOW! We will process your CV and personal information to assess your suitability for the role. If we wish to consider you further, we will register your personal information in our database and contact you. We may contact you from time to time about other relevant roles. Your personal information will be securely held. For more information, please refer to our privacy notice, a copy of which can be found on our website. Select Engineering Limited.
UX Researcher (Digital Interaction) - (phone number removed) - £27.24/hr umbrella rate Are you ready to take your career to the next level? This is an exciting opportunity for a UX Researcher (Digital Interaction) to join a forward-thinking organisation that is shaping the future of vehicle engineering. This role offers the chance to work on innovative projects that combine cutting-edge technology with user-centred design principles, all while contributing to the development of exceptional digital experiences. If you thrive in fast-paced, collaborative environments and have a passion for usability testing, this could be the perfect role for you. What You Will Do: - Plan and execute UX testing activities in vehicles and across prototype platforms. - Conduct usability testing across digital interfaces using both qualitative and quantitative methods. - Collaborate with UX Designers to identify friction points and support improvements to usability and flow. - Capture and communicate findings from user studies to internal teams in a concise and practical format. - Contribute to the creation of benchmarking insights, user personas, and attribute tracking. - Support early concept validation as well as final product assessment. What You Will Bring: - Proven experience conducting usability studies and user testing. - A solid understanding of user-centred design principles and interaction. - Confidence in testing physical, digital, and immersive prototypes. - Strong communication skills with the ability to present findings effectively. - A proactive and collaborative mindset, comfortable working in agile delivery environments. As a UX Researcher (Digital Interaction), you will play a vital role in shaping the digital experiences of tomorrow. Your expertise will contribute to the company's vision of creating intuitive and seamless interactions that enhance the user journey. This is your chance to be part of a multidisciplinary team where your insights will directly influence design decisions and product development. Location: This role is based in Gaydon, offering you the chance to work in a hub of innovation within the automotive industry. Interested?: If you're ready to make an impact and bring your UX expertise to a dynamic and inspiring environment, don't wait. Apply now to become a UX Researcher (Digital Interaction) and take the next step in your career! This role is Inside IR35. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
31/03/2026
Contractor
UX Researcher (Digital Interaction) - (phone number removed) - £27.24/hr umbrella rate Are you ready to take your career to the next level? This is an exciting opportunity for a UX Researcher (Digital Interaction) to join a forward-thinking organisation that is shaping the future of vehicle engineering. This role offers the chance to work on innovative projects that combine cutting-edge technology with user-centred design principles, all while contributing to the development of exceptional digital experiences. If you thrive in fast-paced, collaborative environments and have a passion for usability testing, this could be the perfect role for you. What You Will Do: - Plan and execute UX testing activities in vehicles and across prototype platforms. - Conduct usability testing across digital interfaces using both qualitative and quantitative methods. - Collaborate with UX Designers to identify friction points and support improvements to usability and flow. - Capture and communicate findings from user studies to internal teams in a concise and practical format. - Contribute to the creation of benchmarking insights, user personas, and attribute tracking. - Support early concept validation as well as final product assessment. What You Will Bring: - Proven experience conducting usability studies and user testing. - A solid understanding of user-centred design principles and interaction. - Confidence in testing physical, digital, and immersive prototypes. - Strong communication skills with the ability to present findings effectively. - A proactive and collaborative mindset, comfortable working in agile delivery environments. As a UX Researcher (Digital Interaction), you will play a vital role in shaping the digital experiences of tomorrow. Your expertise will contribute to the company's vision of creating intuitive and seamless interactions that enhance the user journey. This is your chance to be part of a multidisciplinary team where your insights will directly influence design decisions and product development. Location: This role is based in Gaydon, offering you the chance to work in a hub of innovation within the automotive industry. Interested?: If you're ready to make an impact and bring your UX expertise to a dynamic and inspiring environment, don't wait. Apply now to become a UX Researcher (Digital Interaction) and take the next step in your career! This role is Inside IR35. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Senior UX Researcher - (phone number removed) - £33.98/hr umbrella rate Are you ready to elevate your career as a Senior UX Researcher ? This is your chance to join an innovative company at the forefront of the automotive industry, working on cutting-edge digital in-vehicle experiences. This role offers an inspiring environment where your expertise in user research will directly shape the future of vehicle design and user interaction. With a focus on collaboration, creativity, and excellence, this company provides you with an opportunity to make a real impact while developing your skills further. What You Will Do: - Lead and co-ordinate UX testing across vehicles, simulators, and digital prototypes. - Conduct hands-on research, including study design, moderation, and analysis. - Mentor junior researchers and support their professional development. - Utilise Maze and other industry-standard research and survey tools to design and analyse studies. - Collaborate closely with designers and product teams to define research needs and translate findings into actionable recommendations. - Manage testing logistics and ensure high standards of research quality. What You Will Bring: - Strong experience in user research and usability testing, including in-person moderated studies. - Proven ability to run studies across a range of prototype fidelities. - Proficiency with Maze and common research tools such as Qualtrics, (url removed), and Optimal Workshop. - Excellent communication and organisational skills. - A full UK driving licence and the legal right to work in the UK, ensuring regular on-site working due to secure prototype access. This company is committed to delivering exceptional digital experiences that enhance the lives of its customers. By joining as a Senior UX Researcher, you will play a pivotal role in ensuring that every design decision is informed by robust research and user insights. The company values innovation, collaboration, and dedication, creating an environment where your expertise will thrive and contribute to ground-breaking advancements in the automotive industry. Location: This position is based in Gaydon, offering you the chance to work on-site several days per week in a secure and dynamic environment. Interested?: If you're ready to drive innovation and shape the future of digital in-vehicle experiences, apply today for the Senior UX Researcher role. Don't miss this opportunity to make your mark in an exciting and forward-thinking company! This role is Inside IR3 Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
31/03/2026
Contractor
Senior UX Researcher - (phone number removed) - £33.98/hr umbrella rate Are you ready to elevate your career as a Senior UX Researcher ? This is your chance to join an innovative company at the forefront of the automotive industry, working on cutting-edge digital in-vehicle experiences. This role offers an inspiring environment where your expertise in user research will directly shape the future of vehicle design and user interaction. With a focus on collaboration, creativity, and excellence, this company provides you with an opportunity to make a real impact while developing your skills further. What You Will Do: - Lead and co-ordinate UX testing across vehicles, simulators, and digital prototypes. - Conduct hands-on research, including study design, moderation, and analysis. - Mentor junior researchers and support their professional development. - Utilise Maze and other industry-standard research and survey tools to design and analyse studies. - Collaborate closely with designers and product teams to define research needs and translate findings into actionable recommendations. - Manage testing logistics and ensure high standards of research quality. What You Will Bring: - Strong experience in user research and usability testing, including in-person moderated studies. - Proven ability to run studies across a range of prototype fidelities. - Proficiency with Maze and common research tools such as Qualtrics, (url removed), and Optimal Workshop. - Excellent communication and organisational skills. - A full UK driving licence and the legal right to work in the UK, ensuring regular on-site working due to secure prototype access. This company is committed to delivering exceptional digital experiences that enhance the lives of its customers. By joining as a Senior UX Researcher, you will play a pivotal role in ensuring that every design decision is informed by robust research and user insights. The company values innovation, collaboration, and dedication, creating an environment where your expertise will thrive and contribute to ground-breaking advancements in the automotive industry. Location: This position is based in Gaydon, offering you the chance to work on-site several days per week in a secure and dynamic environment. Interested?: If you're ready to drive innovation and shape the future of digital in-vehicle experiences, apply today for the Senior UX Researcher role. Don't miss this opportunity to make your mark in an exciting and forward-thinking company! This role is Inside IR3 Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Role: UX Designer Salary: £60k Base + 5% Pension + Expenses covered Start Date: 17th November Location: Remote (with occasional visits to client sites) Experience : 2-3 years (GDS Prototyping Toolkit; government-focused) Clearance: BPSS As UX designer you will: -Create prototype, wireframes, mock-ups, workflows, user flows, site maps, and storyboards, interactive design, graphic design, information architecture -Proficient with tools such as Sketch, Invision Studio, Balsamiq, Axure, and GOV.UK Prototype Kit -Interpret evidence-based research, identify user issues/pain points and important needs, engagement with websites, platforms, and services and incorporate into your work -Understand the usability issues of a diverse population, and develop ways of engaging those users -Design a consistent user experience across mobile devices and desktop platforms -Collaborating with user researchers and content designers to test, iterate, and launch products and services that satisfy stakeholders -Liaise with Product Owners and Stakeholders to clarify requirements -Work with Business Analysts on refining and updating designs aligned with business requirements -Liaise with development teams to clarify feasibility of a design and ensure the UX solution is correctly transitioned into development
06/10/2025
Full time
Role: UX Designer Salary: £60k Base + 5% Pension + Expenses covered Start Date: 17th November Location: Remote (with occasional visits to client sites) Experience : 2-3 years (GDS Prototyping Toolkit; government-focused) Clearance: BPSS As UX designer you will: -Create prototype, wireframes, mock-ups, workflows, user flows, site maps, and storyboards, interactive design, graphic design, information architecture -Proficient with tools such as Sketch, Invision Studio, Balsamiq, Axure, and GOV.UK Prototype Kit -Interpret evidence-based research, identify user issues/pain points and important needs, engagement with websites, platforms, and services and incorporate into your work -Understand the usability issues of a diverse population, and develop ways of engaging those users -Design a consistent user experience across mobile devices and desktop platforms -Collaborating with user researchers and content designers to test, iterate, and launch products and services that satisfy stakeholders -Liaise with Product Owners and Stakeholders to clarify requirements -Work with Business Analysts on refining and updating designs aligned with business requirements -Liaise with development teams to clarify feasibility of a design and ensure the UX solution is correctly transitioned into development
Service Designer - Consultant (SC cleared) Akkodis are currently working in partnership with a leading service provider to recruit an experienced Service Designer with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester, Glasgow office) with travel to client sites required on occasion and you will need to hold current security clearance. The Role As a Service Designer you will champion inclusive design practices throughout project life cycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. The Responsibilities * Maximise the value from the inception to real life application of Service Design. * Support clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. * Champion user-centricity - with a set of tools and methods you can draw upon to embed design thinking/user-centricity * Work on new ideas and work alongside solution team to design and develop innovative products and services * Use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused transformation The Requirements * Proven experience working across a service design process, autonomously with minimal support * Experience working with Government Digital Service (GDS) service standards, applying GDS design principles * Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas, service concepts, service blueprints and other artefacts * Ability to identify potential accessibility barriers for complex user groups * Client readiness', with experience facilitating workshops, design sprints, ideation sessions or similar * Ability to visualise complex services in an easy-to-understand format for varying audiences * Strong understanding and experience of working in an agile (scrum) environment in a cross-functional team including but not limited to user researchers, UX/UI designers, business analysts, product owners, delivery managers and developers * Strong stakeholder management skills, with the ability to balance competing views as part of the design process * Aptitude for being an advocate for user-centricity, with the ability to develop and translate user stories and propose design approaches or services to meet these needs and engage in meaningful interactions and relationships with users If you are looking for an exciting new challenge to join a leading consultancy, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
03/10/2025
Full time
Service Designer - Consultant (SC cleared) Akkodis are currently working in partnership with a leading service provider to recruit an experienced Service Designer with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester, Glasgow office) with travel to client sites required on occasion and you will need to hold current security clearance. The Role As a Service Designer you will champion inclusive design practices throughout project life cycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. The Responsibilities * Maximise the value from the inception to real life application of Service Design. * Support clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. * Champion user-centricity - with a set of tools and methods you can draw upon to embed design thinking/user-centricity * Work on new ideas and work alongside solution team to design and develop innovative products and services * Use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused transformation The Requirements * Proven experience working across a service design process, autonomously with minimal support * Experience working with Government Digital Service (GDS) service standards, applying GDS design principles * Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas, service concepts, service blueprints and other artefacts * Ability to identify potential accessibility barriers for complex user groups * Client readiness', with experience facilitating workshops, design sprints, ideation sessions or similar * Ability to visualise complex services in an easy-to-understand format for varying audiences * Strong understanding and experience of working in an agile (scrum) environment in a cross-functional team including but not limited to user researchers, UX/UI designers, business analysts, product owners, delivery managers and developers * Strong stakeholder management skills, with the ability to balance competing views as part of the design process * Aptitude for being an advocate for user-centricity, with the ability to develop and translate user stories and propose design approaches or services to meet these needs and engage in meaningful interactions and relationships with users If you are looking for an exciting new challenge to join a leading consultancy, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Service Designer - Consultant (SC cleared) Akkodis are currently working in partnership with a leading service provider to recruit an experienced Service Designer with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester, Glasgow office) with travel to client sites required on occasion and you will need to hold current security clearance. The Role As a Service Designer you will champion inclusive design practices throughout project life cycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. The Responsibilities * Maximise the value from the inception to real life application of Service Design. * Support clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. * Champion user-centricity - with a set of tools and methods you can draw upon to embed design thinking/user-centricity * Work on new ideas and work alongside solution team to design and develop innovative products and services * Use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused transformation The Requirements * Proven experience working across a service design process, autonomously with minimal support * Experience working with Government Digital Service (GDS) service standards, applying GDS design principles * Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas, service concepts, service blueprints and other artefacts * Ability to identify potential accessibility barriers for complex user groups * Client readiness', with experience facilitating workshops, design sprints, ideation sessions or similar * Ability to visualise complex services in an easy-to-understand format for varying audiences * Strong understanding and experience of working in an agile (scrum) environment in a cross-functional team including but not limited to user researchers, UX/UI designers, business analysts, product owners, delivery managers and developers * Strong stakeholder management skills, with the ability to balance competing views as part of the design process * Aptitude for being an advocate for user-centricity, with the ability to develop and translate user stories and propose design approaches or services to meet these needs and engage in meaningful interactions and relationships with users If you are looking for an exciting new challenge to join a leading consultancy, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
28/08/2025
Full time
Service Designer - Consultant (SC cleared) Akkodis are currently working in partnership with a leading service provider to recruit an experienced Service Designer with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester, Glasgow office) with travel to client sites required on occasion and you will need to hold current security clearance. The Role As a Service Designer you will champion inclusive design practices throughout project life cycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. The Responsibilities * Maximise the value from the inception to real life application of Service Design. * Support clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. * Champion user-centricity - with a set of tools and methods you can draw upon to embed design thinking/user-centricity * Work on new ideas and work alongside solution team to design and develop innovative products and services * Use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused transformation The Requirements * Proven experience working across a service design process, autonomously with minimal support * Experience working with Government Digital Service (GDS) service standards, applying GDS design principles * Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas, service concepts, service blueprints and other artefacts * Ability to identify potential accessibility barriers for complex user groups * Client readiness', with experience facilitating workshops, design sprints, ideation sessions or similar * Ability to visualise complex services in an easy-to-understand format for varying audiences * Strong understanding and experience of working in an agile (scrum) environment in a cross-functional team including but not limited to user researchers, UX/UI designers, business analysts, product owners, delivery managers and developers * Strong stakeholder management skills, with the ability to balance competing views as part of the design process * Aptitude for being an advocate for user-centricity, with the ability to develop and translate user stories and propose design approaches or services to meet these needs and engage in meaningful interactions and relationships with users If you are looking for an exciting new challenge to join a leading consultancy, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Job Introduction Designing memorable experiences with people in mind. "Come with me and you'll be in a world of pure imagination". Can you bring imagination and curiosity to help your BBC solve some of its biggest challenges to date? Can you excel at collaborating with people from a variety of disciplines and using your skills to help make great ideas come to fruition? You might have strengths in interaction design and/or, ideation and/or, prototyping and/or, service design and/or UI If you answered yes to all of the above then have we got the perfect role for you! To learn more about UX&D at the BBC follow this link to our website called GEL (Global Experience Language) and check out some of our videos with the teams: Role Responsibility We think this is an amazing opportunity and here's why. We design the BBC's amazing digital experiences, from apps to websites, from iPlayer to CBeebies. Our ace team of UX designers, architects and researchers collaborate closely with product, editorial and technical teams from across the BBC. Together we create elegant, delightful (not to mention award-winning) digital experiences on mobile, tablet, desktop, TV and Voice across digital products: Home, Sport, News & Weather, Children's & Education, iPlayer and Sounds. We're looking for designers who can bring imagination and curiosity to help the BBC solve some of its biggest challenges to date. In a typical day, you can expect to: Share design expertise and ideas with people from design, product, editorial and tech teams. Collaborate with other members of User Experience & Design to get to the heart of what our users need, creating sketches, concepts, user journeys, wireframes and navigational prototypes. Research and design for multiple platforms and touchpoints. Work with people across UX&D to make sure we're making the most of the BBC's Global Experience Language. Involve audience members and end-users throughout the product/service lifecycle to make sure they're meeting real user needs. Plan and prioritise your own workload. Work with external agencies to learn new things, see new perspectives and create new ideas. Do all this with a view to achieving a single, seamless service on all screens across all BBC products. In BBC UX&D we operate a rotation system which means during your career here, you have the opportunity to work across different products and projects. You might be designing election results for News or working out how we offer BBC Sounds on wearables. You could be working on the Top Gear website in BBC Studios or looking at our end-to-end metadata ecosystem. It's the huge variety of projects that makes this such an exciting place to work. Are you the right candidate? Your portfolio is full of consistently strong work across different screens and experiences - be they on mobile, connected TV, tablet or desktop or a connected device. Your portfolio tells your story and informs of how you go about your design process from ideation/concept to delivery. Great UI is nice but we're more interested in your design process - tell us your story! You're experienced in user-centric design and methodologies for a digital context and have a track record of translating user needs into innovative, inclusive, desirable and value-adding digital experiences. You're fascinated by people and what motivates them, and you relish the challenge of bringing your skills to helping solve their problems and craft delightful designs for them. You understand the value of collaborating in cross-discipline teams. You might have strengths in certain areas. Our team's made up of a diverse range of people, skills, and experience, so we'd love to hear about you and yours. "We'll begin with a spin. Traveling in the world of my creation. What we'll see will defy. Explanation". Package Description Band: C Contract type: Permanent Location: London We're happy to discuss flexible working. Please indicate your choice under the flexible working question in the application . There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage. Excellent career progression - the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation. Unrivalled training and development opportunities - our in-house Academy hosts a wide range of internal and external courses and certification. Benefits - We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (1 of which is a corporation day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more. About the BBC We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours in the document attached below. Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise. To find out more about Diversity and Inclusion at the BBC, please click here
24/09/2022
Full time
Job Introduction Designing memorable experiences with people in mind. "Come with me and you'll be in a world of pure imagination". Can you bring imagination and curiosity to help your BBC solve some of its biggest challenges to date? Can you excel at collaborating with people from a variety of disciplines and using your skills to help make great ideas come to fruition? You might have strengths in interaction design and/or, ideation and/or, prototyping and/or, service design and/or UI If you answered yes to all of the above then have we got the perfect role for you! To learn more about UX&D at the BBC follow this link to our website called GEL (Global Experience Language) and check out some of our videos with the teams: Role Responsibility We think this is an amazing opportunity and here's why. We design the BBC's amazing digital experiences, from apps to websites, from iPlayer to CBeebies. Our ace team of UX designers, architects and researchers collaborate closely with product, editorial and technical teams from across the BBC. Together we create elegant, delightful (not to mention award-winning) digital experiences on mobile, tablet, desktop, TV and Voice across digital products: Home, Sport, News & Weather, Children's & Education, iPlayer and Sounds. We're looking for designers who can bring imagination and curiosity to help the BBC solve some of its biggest challenges to date. In a typical day, you can expect to: Share design expertise and ideas with people from design, product, editorial and tech teams. Collaborate with other members of User Experience & Design to get to the heart of what our users need, creating sketches, concepts, user journeys, wireframes and navigational prototypes. Research and design for multiple platforms and touchpoints. Work with people across UX&D to make sure we're making the most of the BBC's Global Experience Language. Involve audience members and end-users throughout the product/service lifecycle to make sure they're meeting real user needs. Plan and prioritise your own workload. Work with external agencies to learn new things, see new perspectives and create new ideas. Do all this with a view to achieving a single, seamless service on all screens across all BBC products. In BBC UX&D we operate a rotation system which means during your career here, you have the opportunity to work across different products and projects. You might be designing election results for News or working out how we offer BBC Sounds on wearables. You could be working on the Top Gear website in BBC Studios or looking at our end-to-end metadata ecosystem. It's the huge variety of projects that makes this such an exciting place to work. Are you the right candidate? Your portfolio is full of consistently strong work across different screens and experiences - be they on mobile, connected TV, tablet or desktop or a connected device. Your portfolio tells your story and informs of how you go about your design process from ideation/concept to delivery. Great UI is nice but we're more interested in your design process - tell us your story! You're experienced in user-centric design and methodologies for a digital context and have a track record of translating user needs into innovative, inclusive, desirable and value-adding digital experiences. You're fascinated by people and what motivates them, and you relish the challenge of bringing your skills to helping solve their problems and craft delightful designs for them. You understand the value of collaborating in cross-discipline teams. You might have strengths in certain areas. Our team's made up of a diverse range of people, skills, and experience, so we'd love to hear about you and yours. "We'll begin with a spin. Traveling in the world of my creation. What we'll see will defy. Explanation". Package Description Band: C Contract type: Permanent Location: London We're happy to discuss flexible working. Please indicate your choice under the flexible working question in the application . There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage. Excellent career progression - the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation. Unrivalled training and development opportunities - our in-house Academy hosts a wide range of internal and external courses and certification. Benefits - We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (1 of which is a corporation day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more. About the BBC We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours in the document attached below. Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise. To find out more about Diversity and Inclusion at the BBC, please click here
Product Designer Location: Hybrid/Remote About the Role: The Product Designer will work on constantly improving the user experience (UX) and user interface (UI) design of our e-commerce platform. You will be working closely with other designers, researchers, product owners and development teams. Using a human-centred approach based on customer insights in the highly collaborative experimentation, you will optimise the online user experience for improved usability, usefulness, and exceptional visual design. The role will be accountable for: Collaborating with our experimentation team to find and test concepts, and feedback results to the rest of the UX team Produce UX and UI deliverables such as wireframes, high-fidelity mock-ups, and interactive prototypes User journey maps, heuristic evaluation, best practice reviews and competitor analysis Working on continuous development and improvements Testing UI elements such as CTAs, content modules, product tiles, page layouts and user flows for e-commerce pages What we are looking for You will evidence a passion for delivering adaptive and creative solutions to Product Design problems by staying up to date with best practices and emerging trends in user experience design and user interface technology. We are on an exciting transformation journey, so if you are a hands-on change agent, who wants to be part of something big, where you can make a real difference, RS is the company for you! A bit about you A Bachelor's degree or similar and UX/UI design experience for digital products or services. Examples of UX/UI design work for web, mobile app and responsive platforms. Working knowledge of the following technologies and software: Figma, Sketch, InVision, and Design Systems. A team player who can work independently too. Excellent written and verbal communication skills. Good time-management skills. About RS Group: RS Group is a global omni-channel solutions partner for industrial customers and suppliers. Our business has operations in three geographical regions - the Americas, EMEA and APAC, supported by global organisations for supply chain, corporate functions, marketing, and product & supplier management. Our market today is large, fragmented, local in nature and digitally immature. Only a few international distributors serve it, with many regional and local providers, who largely trade offline. Currently we estimate the global market value to be c.£400bn, with our global market share What we can offer you: Remote, or to work in our offices (London or Corby) or a mix of both. Flexible working hours during the day, we will work around whatever personal situation you have (dropping kids off/picking them up from school, doctor appointments, etc) Upto 15% annual bonus Up to 25 days holiday (with the option to purchase a further week) Daily access to a GP (for you and your immediate family) Employers' contribution up-to 10.5% towards pension scheme. Footnote: RS Group Brands: RS, Allied Electronics & Automation, RS PRO, OKdo, DesignSpark, IESA, Synovos, Needlers and Liscombe. Are you ready to explore the possibilities?
23/09/2022
Full time
Product Designer Location: Hybrid/Remote About the Role: The Product Designer will work on constantly improving the user experience (UX) and user interface (UI) design of our e-commerce platform. You will be working closely with other designers, researchers, product owners and development teams. Using a human-centred approach based on customer insights in the highly collaborative experimentation, you will optimise the online user experience for improved usability, usefulness, and exceptional visual design. The role will be accountable for: Collaborating with our experimentation team to find and test concepts, and feedback results to the rest of the UX team Produce UX and UI deliverables such as wireframes, high-fidelity mock-ups, and interactive prototypes User journey maps, heuristic evaluation, best practice reviews and competitor analysis Working on continuous development and improvements Testing UI elements such as CTAs, content modules, product tiles, page layouts and user flows for e-commerce pages What we are looking for You will evidence a passion for delivering adaptive and creative solutions to Product Design problems by staying up to date with best practices and emerging trends in user experience design and user interface technology. We are on an exciting transformation journey, so if you are a hands-on change agent, who wants to be part of something big, where you can make a real difference, RS is the company for you! A bit about you A Bachelor's degree or similar and UX/UI design experience for digital products or services. Examples of UX/UI design work for web, mobile app and responsive platforms. Working knowledge of the following technologies and software: Figma, Sketch, InVision, and Design Systems. A team player who can work independently too. Excellent written and verbal communication skills. Good time-management skills. About RS Group: RS Group is a global omni-channel solutions partner for industrial customers and suppliers. Our business has operations in three geographical regions - the Americas, EMEA and APAC, supported by global organisations for supply chain, corporate functions, marketing, and product & supplier management. Our market today is large, fragmented, local in nature and digitally immature. Only a few international distributors serve it, with many regional and local providers, who largely trade offline. Currently we estimate the global market value to be c.£400bn, with our global market share What we can offer you: Remote, or to work in our offices (London or Corby) or a mix of both. Flexible working hours during the day, we will work around whatever personal situation you have (dropping kids off/picking them up from school, doctor appointments, etc) Upto 15% annual bonus Up to 25 days holiday (with the option to purchase a further week) Daily access to a GP (for you and your immediate family) Employers' contribution up-to 10.5% towards pension scheme. Footnote: RS Group Brands: RS, Allied Electronics & Automation, RS PRO, OKdo, DesignSpark, IESA, Synovos, Needlers and Liscombe. Are you ready to explore the possibilities?
and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We're looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight. Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying. About the Role: In this role, you'll be joining the Data Security team, which includes Data Protection and Insider Risk: products that protect data in customer environments. We are looking for a QA Analyst to join our team and help ensure our product UIs work well and address users' needs. You'll be joining a cross-functional, global UX team composed of software engineers, designers, researchers, and writers collaborating closely to deliver the best possible experience for our customers. What you'll do: Write and execute test plans for new UI features Exploratory testing Help develop and document requirements Help educate and advocate for testing best practices and overall product quality Participate in design and documentation reviews Coordinate with multiple teams to understand requirements and get issues addressed Look at the product holistically and rigorously test the UI to find inconsistencies and issues that are difficult to test automatically. Identify and/or create environments/conditions needed for testing What you'll need: 3+ years experience You have tested and shipped products and features Experience testing web UI Experience writing and executing test plans Experience documenting technical requirements Knowledge of classes and testing methodologies Attention to detail and organization Comfort working on multiple projects simultaneously Comfort working with diverse stakeholders Courage to champion the user perspective and the quality of the project Pragmatism to prioritize issues and prevent perfect being the enemy of great Bonus points: Experience editing/proof-reading Knowledge of and experience in cybersecurity or productivity apps people globally Benefits of Working at CrowdStrike: Remote-first culture Market leader in compensation and equity awards Competitive vacation and flexible working arrangements Comprehensive and inclusive health benefits Physical and mental wellness programs Paid parental leave, including adoption A variety of professional development and mentorship opportunities Offices with stocked kitchens when you need to fuel innovation and collaboration We are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve. CrowdStrike is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Remote working/work at home options are available for this role.
21/09/2022
Full time
and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We're looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight. Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying. About the Role: In this role, you'll be joining the Data Security team, which includes Data Protection and Insider Risk: products that protect data in customer environments. We are looking for a QA Analyst to join our team and help ensure our product UIs work well and address users' needs. You'll be joining a cross-functional, global UX team composed of software engineers, designers, researchers, and writers collaborating closely to deliver the best possible experience for our customers. What you'll do: Write and execute test plans for new UI features Exploratory testing Help develop and document requirements Help educate and advocate for testing best practices and overall product quality Participate in design and documentation reviews Coordinate with multiple teams to understand requirements and get issues addressed Look at the product holistically and rigorously test the UI to find inconsistencies and issues that are difficult to test automatically. Identify and/or create environments/conditions needed for testing What you'll need: 3+ years experience You have tested and shipped products and features Experience testing web UI Experience writing and executing test plans Experience documenting technical requirements Knowledge of classes and testing methodologies Attention to detail and organization Comfort working on multiple projects simultaneously Comfort working with diverse stakeholders Courage to champion the user perspective and the quality of the project Pragmatism to prioritize issues and prevent perfect being the enemy of great Bonus points: Experience editing/proof-reading Knowledge of and experience in cybersecurity or productivity apps people globally Benefits of Working at CrowdStrike: Remote-first culture Market leader in compensation and equity awards Competitive vacation and flexible working arrangements Comprehensive and inclusive health benefits Physical and mental wellness programs Paid parental leave, including adoption A variety of professional development and mentorship opportunities Offices with stocked kitchens when you need to fuel innovation and collaboration We are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve. CrowdStrike is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Remote working/work at home options are available for this role.
Site Name: UK - London Posted Date: Sep Why GSK? At GSK, we have already delivered unprecedented change over the past four years, improving R&D, becoming a leader inConsumer Health, strengthening our leadership, and transforming our commercial execution. Now, we're making the biggestchanges we've made to our business in over 20 years.We're on track to separate and create two new companies in 2022:New GSK with a leading portfolio of vaccines and specialty medicines as well as R&D based on immune system and geneticsscience; and a new world-leading consumer healthcare company of loved and trusted brands. With new ambition comes new purpose. For New GSK, this is to unite science, talent and technology to get ahead of diseasetogether - all with the clear ambition of delivering human health impact; stronger and more sustainable shareholder returns; andas a new GSK where outstanding people thrive. Getting ahead means preventing disease as well as treating it. How we do all this is through our people and our culture. A culturethat isambitious for patients- so we deliver what matters better and faster;accountable for impact- with clear ownership ofgoals and support to succeed; andwhere we do the right thing. So, if you're ready to improve the lives of billions, join us at thisexciting moment in our journey. Join our challenge to get Ahead Together. Job title: Senior full-stack software engineer Overview At GSK, we are actively working on building a future in which Artificial Intelligence (AI) and Machine Learning (ML) will enable us to develop new therapies and personalized drugs that drive better outcomes for patients at reduced cost with fewer side effects. It is an ambitious goal that requires the research and development of solutions at the cutting edge of biomedical Machine Learning and AI. Job purpose: We're looking for a Senior Full-Stack Engineer to join our cross-functional AI/ML UX Engineering team. Our team works at the intersection of AI/ML and science and is responsible for building user-facing products that GSK scientists use in their day-to-day work to accelerate drug discovery. We're a fairly new team of product engineers within the AI/ML group, have already made a significant impact, and are seeking a product-focused senior engineer to help us scale. Your Responsibilities: Help build the web applications that our scientists use day-to-day to discover new drugs through AI/ML insights. Work with our cross-functional team (engineers, designers, product managers, user researchers) to define and deliver features in an iterative manner. Own solutions end-to-end from initial planning through to production. Write maintainable and testable front-end code using React and Typescript. Design and implement efficient backend APIs (GraphQL, REST) that can scale to large amount of data. Contribute to the design of the architecture and infrastructure of our UX products to supports the growing need and impact of user-facing apps in the AI/ML group. Help our team continuously improve our tech stack and processes by actively participating in our innovation days and retrospectives. Help other engineers grow through code reviews and mentoring or pairing. Our team works remotely in the UK and Ireland with occasional face-to-face meetups at our offices in the budding tech hub of Kings Cross, London. Why you? Basic Qualifications: We are looking for professionals with these required skills to achieve our goals: Good experience as a software engineer. You have a proven track record of developing production-ready full-stack web applications and supporting them after release. You're product- and user-focused. You love working in cross-functional teams and bringing your technical expertise to discussions with non-technical stakeholders to help define better user experiences. You have deep expertise in React or another modern front-end framework. You have a solid understanding of the security and privacy challenges of web applications and backend APIs. You have demonstrable experience of addressing them effectively. You have a solid understanding of different types of data stores (e.g. relational, document-oriented, KV and graph databases, blob storage). You have experience of data modelling and using the right data store for the job. Preferred Qualifications: If you have the following skills, it would be a plus: You have experience working with data visualisation libraries for the web and solving challenging data visualisation problems (creating custom visualisations, rendering very large data sets). You have strong communication skills, you listen well and you show great empathy for users and other team members. You're able to explain complex concepts clearly and effectively to both technical and non-technical stakeholders. You enjoy mentoring colleagues and seeing them grow. You love working with your team to iterate on their processes, coding standards, and tech stack. You have a growth mindset and strive for continuous improvement. A working knowledge of Python would be a plus but is not required for this role. While we don't use Python in our team, the language is widely used by our AI/ML engineers. The AI/ML team is built on the principles of ownership, accountability, continuous development, and collaboration. We hire for the long term, and we're motivated to make this a great place to work. Our leaders will be committed to your career and development from day one. GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We're committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce. As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class ( US only). We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Please don't hesitate to contact us if you'd like to discuss any adjustments to our process which might help you demonstrate your strengths and capabilities.You can either call us on , or send an email As you apply, we will ask you to share some personal information which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it.Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit GSK's Transparency Reporting For the Record site.
21/09/2022
Full time
Site Name: UK - London Posted Date: Sep Why GSK? At GSK, we have already delivered unprecedented change over the past four years, improving R&D, becoming a leader inConsumer Health, strengthening our leadership, and transforming our commercial execution. Now, we're making the biggestchanges we've made to our business in over 20 years.We're on track to separate and create two new companies in 2022:New GSK with a leading portfolio of vaccines and specialty medicines as well as R&D based on immune system and geneticsscience; and a new world-leading consumer healthcare company of loved and trusted brands. With new ambition comes new purpose. For New GSK, this is to unite science, talent and technology to get ahead of diseasetogether - all with the clear ambition of delivering human health impact; stronger and more sustainable shareholder returns; andas a new GSK where outstanding people thrive. Getting ahead means preventing disease as well as treating it. How we do all this is through our people and our culture. A culturethat isambitious for patients- so we deliver what matters better and faster;accountable for impact- with clear ownership ofgoals and support to succeed; andwhere we do the right thing. So, if you're ready to improve the lives of billions, join us at thisexciting moment in our journey. Join our challenge to get Ahead Together. Job title: Senior full-stack software engineer Overview At GSK, we are actively working on building a future in which Artificial Intelligence (AI) and Machine Learning (ML) will enable us to develop new therapies and personalized drugs that drive better outcomes for patients at reduced cost with fewer side effects. It is an ambitious goal that requires the research and development of solutions at the cutting edge of biomedical Machine Learning and AI. Job purpose: We're looking for a Senior Full-Stack Engineer to join our cross-functional AI/ML UX Engineering team. Our team works at the intersection of AI/ML and science and is responsible for building user-facing products that GSK scientists use in their day-to-day work to accelerate drug discovery. We're a fairly new team of product engineers within the AI/ML group, have already made a significant impact, and are seeking a product-focused senior engineer to help us scale. Your Responsibilities: Help build the web applications that our scientists use day-to-day to discover new drugs through AI/ML insights. Work with our cross-functional team (engineers, designers, product managers, user researchers) to define and deliver features in an iterative manner. Own solutions end-to-end from initial planning through to production. Write maintainable and testable front-end code using React and Typescript. Design and implement efficient backend APIs (GraphQL, REST) that can scale to large amount of data. Contribute to the design of the architecture and infrastructure of our UX products to supports the growing need and impact of user-facing apps in the AI/ML group. Help our team continuously improve our tech stack and processes by actively participating in our innovation days and retrospectives. Help other engineers grow through code reviews and mentoring or pairing. Our team works remotely in the UK and Ireland with occasional face-to-face meetups at our offices in the budding tech hub of Kings Cross, London. Why you? Basic Qualifications: We are looking for professionals with these required skills to achieve our goals: Good experience as a software engineer. You have a proven track record of developing production-ready full-stack web applications and supporting them after release. You're product- and user-focused. You love working in cross-functional teams and bringing your technical expertise to discussions with non-technical stakeholders to help define better user experiences. You have deep expertise in React or another modern front-end framework. You have a solid understanding of the security and privacy challenges of web applications and backend APIs. You have demonstrable experience of addressing them effectively. You have a solid understanding of different types of data stores (e.g. relational, document-oriented, KV and graph databases, blob storage). You have experience of data modelling and using the right data store for the job. Preferred Qualifications: If you have the following skills, it would be a plus: You have experience working with data visualisation libraries for the web and solving challenging data visualisation problems (creating custom visualisations, rendering very large data sets). You have strong communication skills, you listen well and you show great empathy for users and other team members. You're able to explain complex concepts clearly and effectively to both technical and non-technical stakeholders. You enjoy mentoring colleagues and seeing them grow. You love working with your team to iterate on their processes, coding standards, and tech stack. You have a growth mindset and strive for continuous improvement. A working knowledge of Python would be a plus but is not required for this role. While we don't use Python in our team, the language is widely used by our AI/ML engineers. The AI/ML team is built on the principles of ownership, accountability, continuous development, and collaboration. We hire for the long term, and we're motivated to make this a great place to work. Our leaders will be committed to your career and development from day one. GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We're committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce. As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class ( US only). We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Please don't hesitate to contact us if you'd like to discuss any adjustments to our process which might help you demonstrate your strengths and capabilities.You can either call us on , or send an email As you apply, we will ask you to share some personal information which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it.Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit GSK's Transparency Reporting For the Record site.
As a Senior UX Designer in one of our Agile 'pods', you'll be part of a small, semi-autonomous design team working closely with other Ecommerce disciplines, to deliver great customer experiences for your team's area of responsibility (which could be a holiday product or a stage in the user journey). Each pod also contains product management, scrum development teams, analytics and optimisation. Our Head office is in Luton but TUI believes that work is something you do, not somewhere you go. We believe in offering as much flexibility to the individual on whether they work from an office or elsewhere. Of course there may be occasions when we will need you in the office for business reasons, but wherever reasonable we allow you to make the choice.Please note the closing date for applications is Sunday 25th September ABOUT THE JOB Customer focus You'll be passionate about understanding our customers, their needs and behaviours, and advocating for them in project definition. This means working closely both with our Digital Researchers and Analysts to understand all types of insight that can inform your designs and decision-making. Ensuring that the user is represented appropriately throughout your design process through seeking appropriate feedback - for instance through performing your own unmoderated usability testing, and helping less experienced colleagues to follow good practice through all forms of feedback and design validation. UX Design You'll be practicing iterative, user-centred design, balancing pragmatically between customer needs and business objectives. Your knowledge of collaborative techniques such as cognitive walkthroughs, effective design reviews and ideation wil help you arrive at better solutions for the more complex pieces you'll be asked to deliver - dealing with technical constraints, understanding the impact radius of changes and working with others outside your team to ensure an effective experience is maintained over time across our customers' online journeys. Your outputs will usually be designs and prototypes to mid-fidelity, that you'll work closely with a UI Designer to bring fully to life and align with the appropriate branding. Agile working As a key member of one of our agile 'Pods', you'll be collaborating regularly with Product Owners, analysts, developers and other designers, inputting into backlog generation and prioritisation and identifying opportunities for optimisation through A/B testing. You'll work on backlog priorities and support others in the Pod too - role modelling good practice and mentoring less experienced colleagues to help them grow, maximising the value of your knowledge. Design collaboration Alongside your pod team, you'll be part of wider design communities across the pods - both for design holistically and for UX Design specifically - working with the UX Practice outside the pods to ensure we deliver consistent, joined-up experiences across the pods. This will involve such things as sharing your ideas and progress on design work through holding effective design reviews with colleagues, contributing ideas and feedback to other designers, contributing to communities within the wider design team to address particular, broad design topics (eg accessibility), and will require understanding the goals and objectives of other pods to be able to provide effective feedback and support, and ensure effective customer journeys are maintained. To do all this you'll need to be able to get up to speed quickly, in order to understand the needs of our customers, the objectives of the business and the technical capabilities of the systems involved. You'll also need to be a great communicator, and able to maintain effective relationships with stakeholders and colleagues of various disciplines.ABOUT YOU Enthusiastic UX professional with extensive, demonstrable hands-on experience in full UCD lifecycle in an Agile digital commercial environmentA proven track record as a successful UX practitioner, with strong responsive design experienceA strong portfolio demonstrating your achievements across multiple complex projects, solving a variety of customer and business problemsSelf-motivated and results-driven, with great communication and persuasion skillsExcellent analytical and problem-solving skills, and the gravitas to influence and persuade stakeholdersAbility to handle multiple projects in a fast-paced environment, and take responsibility for the quality and timeliness of delivera
20/09/2022
Full time
As a Senior UX Designer in one of our Agile 'pods', you'll be part of a small, semi-autonomous design team working closely with other Ecommerce disciplines, to deliver great customer experiences for your team's area of responsibility (which could be a holiday product or a stage in the user journey). Each pod also contains product management, scrum development teams, analytics and optimisation. Our Head office is in Luton but TUI believes that work is something you do, not somewhere you go. We believe in offering as much flexibility to the individual on whether they work from an office or elsewhere. Of course there may be occasions when we will need you in the office for business reasons, but wherever reasonable we allow you to make the choice.Please note the closing date for applications is Sunday 25th September ABOUT THE JOB Customer focus You'll be passionate about understanding our customers, their needs and behaviours, and advocating for them in project definition. This means working closely both with our Digital Researchers and Analysts to understand all types of insight that can inform your designs and decision-making. Ensuring that the user is represented appropriately throughout your design process through seeking appropriate feedback - for instance through performing your own unmoderated usability testing, and helping less experienced colleagues to follow good practice through all forms of feedback and design validation. UX Design You'll be practicing iterative, user-centred design, balancing pragmatically between customer needs and business objectives. Your knowledge of collaborative techniques such as cognitive walkthroughs, effective design reviews and ideation wil help you arrive at better solutions for the more complex pieces you'll be asked to deliver - dealing with technical constraints, understanding the impact radius of changes and working with others outside your team to ensure an effective experience is maintained over time across our customers' online journeys. Your outputs will usually be designs and prototypes to mid-fidelity, that you'll work closely with a UI Designer to bring fully to life and align with the appropriate branding. Agile working As a key member of one of our agile 'Pods', you'll be collaborating regularly with Product Owners, analysts, developers and other designers, inputting into backlog generation and prioritisation and identifying opportunities for optimisation through A/B testing. You'll work on backlog priorities and support others in the Pod too - role modelling good practice and mentoring less experienced colleagues to help them grow, maximising the value of your knowledge. Design collaboration Alongside your pod team, you'll be part of wider design communities across the pods - both for design holistically and for UX Design specifically - working with the UX Practice outside the pods to ensure we deliver consistent, joined-up experiences across the pods. This will involve such things as sharing your ideas and progress on design work through holding effective design reviews with colleagues, contributing ideas and feedback to other designers, contributing to communities within the wider design team to address particular, broad design topics (eg accessibility), and will require understanding the goals and objectives of other pods to be able to provide effective feedback and support, and ensure effective customer journeys are maintained. To do all this you'll need to be able to get up to speed quickly, in order to understand the needs of our customers, the objectives of the business and the technical capabilities of the systems involved. You'll also need to be a great communicator, and able to maintain effective relationships with stakeholders and colleagues of various disciplines.ABOUT YOU Enthusiastic UX professional with extensive, demonstrable hands-on experience in full UCD lifecycle in an Agile digital commercial environmentA proven track record as a successful UX practitioner, with strong responsive design experienceA strong portfolio demonstrating your achievements across multiple complex projects, solving a variety of customer and business problemsSelf-motivated and results-driven, with great communication and persuasion skillsExcellent analytical and problem-solving skills, and the gravitas to influence and persuade stakeholdersAbility to handle multiple projects in a fast-paced environment, and take responsibility for the quality and timeliness of delivera
