Job Title: Scala Developer Clearance Required: BPSS Duration: 6 months Location: Telford (Min 40% in office/Hybrid working.) IR35 Status: Inside- Umbrella only The Government Gateway Catfish team are looking for Scala Developers to help support the resolution of the live tickets and new work the team are taking on.We need Scala developers to join our dynamic team building solutions for public sector clients.Our mature Agile environment will give you a great working environment to collaborate with fellow specialists from development and other disciplines. Role: Working with us will mean delivering user-centric digital services from cradle to grave working on high performance cloud platforms using emerging languages and technologies. As a member of our self-empowered and multi-disciplined teams you will be given the freedom to shape the way you work to ensure you are working to latest industry practices, tools and technologies. We're looking for people who challenge the status quo and are constantly looking to shape their working environment to make it an exciting, fun and interesting place to work. Keeping things fresh is something we encourage in our working practices, but the culture of continuous improvement is equally as important in our technical approach to building and delivering modern digital services. As a valued team member, your knowledge and experiences will be used to change the way we build solutions including utilising new tools and technologies to solve new problems or improve existing services. Working on our services means you'll have your own team, but you'll also be a part of a several communities spread over multiple sites. This means you'll always have people on hand to share and discuss ideas and get help when needed. Like your team, your communities are also self-sufficient, so if you want to change something it's within your power to do so. Ideal candidates will have strong technical competence in: Scala Play, Unit testing and integration testing Experience of Cloud based infrastructure is desirable, along with an understanding of application security principles, continuous integration and continuous delivery. As a well-rounded Agile developer, we expect adaptability plus general skills in problem solving, business analysis, quality assurance, application design and architecture to compliment your Scala development specialist. In an Agile environment communication is key and therefore we expect professionalism, good communication skills and approachable team members. As a Scala Developer your primary focus will be to deliver user stories whilst working as a part of a multi-disciplined team. You'll be working closely with user researchers and designers to build, deploy and support your Scala Play microservices using well established software development techniques such as TDD and pair programming. We get involved with all stages of service delivery including configuring, deploying and monitoring using industry standard tooling, to truly work in a DevOps capacity. Whilst working in a collaborative environment you are going to meet a variety of different people who, like you, have a wealth of knowledge and experience. As a part of one or more communities, you will have the opportunity to influence how we grow as delivery centre and how we do things by sharing ideas and working with others to make things better. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
24/10/2025
Contractor
Job Title: Scala Developer Clearance Required: BPSS Duration: 6 months Location: Telford (Min 40% in office/Hybrid working.) IR35 Status: Inside- Umbrella only The Government Gateway Catfish team are looking for Scala Developers to help support the resolution of the live tickets and new work the team are taking on.We need Scala developers to join our dynamic team building solutions for public sector clients.Our mature Agile environment will give you a great working environment to collaborate with fellow specialists from development and other disciplines. Role: Working with us will mean delivering user-centric digital services from cradle to grave working on high performance cloud platforms using emerging languages and technologies. As a member of our self-empowered and multi-disciplined teams you will be given the freedom to shape the way you work to ensure you are working to latest industry practices, tools and technologies. We're looking for people who challenge the status quo and are constantly looking to shape their working environment to make it an exciting, fun and interesting place to work. Keeping things fresh is something we encourage in our working practices, but the culture of continuous improvement is equally as important in our technical approach to building and delivering modern digital services. As a valued team member, your knowledge and experiences will be used to change the way we build solutions including utilising new tools and technologies to solve new problems or improve existing services. Working on our services means you'll have your own team, but you'll also be a part of a several communities spread over multiple sites. This means you'll always have people on hand to share and discuss ideas and get help when needed. Like your team, your communities are also self-sufficient, so if you want to change something it's within your power to do so. Ideal candidates will have strong technical competence in: Scala Play, Unit testing and integration testing Experience of Cloud based infrastructure is desirable, along with an understanding of application security principles, continuous integration and continuous delivery. As a well-rounded Agile developer, we expect adaptability plus general skills in problem solving, business analysis, quality assurance, application design and architecture to compliment your Scala development specialist. In an Agile environment communication is key and therefore we expect professionalism, good communication skills and approachable team members. As a Scala Developer your primary focus will be to deliver user stories whilst working as a part of a multi-disciplined team. You'll be working closely with user researchers and designers to build, deploy and support your Scala Play microservices using well established software development techniques such as TDD and pair programming. We get involved with all stages of service delivery including configuring, deploying and monitoring using industry standard tooling, to truly work in a DevOps capacity. Whilst working in a collaborative environment you are going to meet a variety of different people who, like you, have a wealth of knowledge and experience. As a part of one or more communities, you will have the opportunity to influence how we grow as delivery centre and how we do things by sharing ideas and working with others to make things better. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
2x Data Scientist £475 - £500 outside IR35 p/d 6 months initial - likely to extend Once a week into London SR2 are supporting a major cross-government digital initiative focused on transforming how citizens interact with government services through AI. The team is developing an intelligent tool that understands when a user requires human assistance and seamlessly connects them to the most appropriate support route across departments.This project sits at the intersection of agentic AI, conversational systems, and government service delivery , and aims to reduce the knowledge burden on users by creating a single, intelligent entry point for government support. The Role As a Data Scientist , you'll play a pivotal role in designing, experimenting, and validating new AI models that enhance the performance and human-routing logic of the platform. You'll work in a multidisciplinary environment alongside developers, researchers, and policy experts, helping shape the direction of a national-scale AI service. Key Responsibilities Identify and define key technical research questions, and run rapid experiments to validate assumptions in the AI domain. Develop, evaluate, and optimise conversational AI models, including Retrieval-Augmented Generation (RAG) architectures. Implement and refine LLM-as-a-judge evaluation frameworks for continuous model improvement. Collaborate closely with cross-functional teams to translate business challenges into analytical and data-driven solutions. Produce clear, visually compelling analytical outputs to inform decision-making at senior levels. Develop Python-based analytical pipelines and prototype models in a cloud environment (AWS preferred). Contribute to integration efforts between AI systems and existing digital service platforms. Skills & Experience Required Proven experience as a Data Scientist, with hands-on capability in Python and applied AI experimentation. Experience in cloud-based environments (AWS preferred). Practical experience with conversational AI and RAG system optimisation . Strong stakeholder engagement skills, able to explain complex AI/ML concepts to non-technical audiences. Demonstrable ability to design analytical outputs that support business and policy decisions. Background in collaborative, agile environments delivering data-driven value. Desirable Experience working with agentic AI frameworks in an experimental or applied context. Familiarity with Model Context Protocol (MCP) . Exposure to CRM systems or human support integration use cases.
23/10/2025
Contractor
2x Data Scientist £475 - £500 outside IR35 p/d 6 months initial - likely to extend Once a week into London SR2 are supporting a major cross-government digital initiative focused on transforming how citizens interact with government services through AI. The team is developing an intelligent tool that understands when a user requires human assistance and seamlessly connects them to the most appropriate support route across departments.This project sits at the intersection of agentic AI, conversational systems, and government service delivery , and aims to reduce the knowledge burden on users by creating a single, intelligent entry point for government support. The Role As a Data Scientist , you'll play a pivotal role in designing, experimenting, and validating new AI models that enhance the performance and human-routing logic of the platform. You'll work in a multidisciplinary environment alongside developers, researchers, and policy experts, helping shape the direction of a national-scale AI service. Key Responsibilities Identify and define key technical research questions, and run rapid experiments to validate assumptions in the AI domain. Develop, evaluate, and optimise conversational AI models, including Retrieval-Augmented Generation (RAG) architectures. Implement and refine LLM-as-a-judge evaluation frameworks for continuous model improvement. Collaborate closely with cross-functional teams to translate business challenges into analytical and data-driven solutions. Produce clear, visually compelling analytical outputs to inform decision-making at senior levels. Develop Python-based analytical pipelines and prototype models in a cloud environment (AWS preferred). Contribute to integration efforts between AI systems and existing digital service platforms. Skills & Experience Required Proven experience as a Data Scientist, with hands-on capability in Python and applied AI experimentation. Experience in cloud-based environments (AWS preferred). Practical experience with conversational AI and RAG system optimisation . Strong stakeholder engagement skills, able to explain complex AI/ML concepts to non-technical audiences. Demonstrable ability to design analytical outputs that support business and policy decisions. Background in collaborative, agile environments delivering data-driven value. Desirable Experience working with agentic AI frameworks in an experimental or applied context. Familiarity with Model Context Protocol (MCP) . Exposure to CRM systems or human support integration use cases.
Product Manager - AI / Conversational ServicesSR2 is supporting a central government programme exploring the next generation of digital public services using agentic AI. The work focuses on creating AI-driven prototypes that deliver personalised, conversational experiences to help citizens navigate key life events.We're looking for a hands-on Product Manager to help shape, deliver and test these prototypes in collaboration with designers, researchers, and engineers. You'll take ideas from concept to prototype, focusing on what can be learned, tested, and applied at scale across government.Key Responsibilities Lead day-to-day delivery of a cross-functional team developing AI-driven prototypes. Define product vision, MVPs, scope, and success metrics aligned to programme outcomes. Shape backlog priorities around testable hypotheses and rapid iteration. Collaborate with stakeholders to align on goals, outcomes, and ethical use of AI. Ensure prototypes are usable, testable, explainable, and compliant with the GDS Service Standard and AI Ethics Framework. Coordinate user testing with partner organisations and apply insights to product refinement. Requirements Proven experience delivering AI or data-led Proofs of Concept (essential). Strong track record in agile product delivery - defining MVPs and managing multidisciplinary teams. Understanding of conversational or generative AI, including model behaviour, orchestration, and evaluation. Excellent stakeholder engagement and ability to translate complex ideas into clear, testable outcomes. Awareness of user-centred design, accessibility, and ethical AI principles. Eligibility to become SC cleared or holder of active SC clearance. Why This RoleYou'll help shape how AI transforms citizen interaction with government - developing new design patterns, prototypes, and delivery approaches that could define the future of digital public services.If you're excited by testing emerging AI capabilities in real-world settings and thrive in collaborative, mission-driven teams, we'd love to hear from you.
23/10/2025
Contractor
Product Manager - AI / Conversational ServicesSR2 is supporting a central government programme exploring the next generation of digital public services using agentic AI. The work focuses on creating AI-driven prototypes that deliver personalised, conversational experiences to help citizens navigate key life events.We're looking for a hands-on Product Manager to help shape, deliver and test these prototypes in collaboration with designers, researchers, and engineers. You'll take ideas from concept to prototype, focusing on what can be learned, tested, and applied at scale across government.Key Responsibilities Lead day-to-day delivery of a cross-functional team developing AI-driven prototypes. Define product vision, MVPs, scope, and success metrics aligned to programme outcomes. Shape backlog priorities around testable hypotheses and rapid iteration. Collaborate with stakeholders to align on goals, outcomes, and ethical use of AI. Ensure prototypes are usable, testable, explainable, and compliant with the GDS Service Standard and AI Ethics Framework. Coordinate user testing with partner organisations and apply insights to product refinement. Requirements Proven experience delivering AI or data-led Proofs of Concept (essential). Strong track record in agile product delivery - defining MVPs and managing multidisciplinary teams. Understanding of conversational or generative AI, including model behaviour, orchestration, and evaluation. Excellent stakeholder engagement and ability to translate complex ideas into clear, testable outcomes. Awareness of user-centred design, accessibility, and ethical AI principles. Eligibility to become SC cleared or holder of active SC clearance. Why This RoleYou'll help shape how AI transforms citizen interaction with government - developing new design patterns, prototypes, and delivery approaches that could define the future of digital public services.If you're excited by testing emerging AI capabilities in real-world settings and thrive in collaborative, mission-driven teams, we'd love to hear from you.
*REQUIRES SC CLEARANCE, INSIDE IR35* - For intermediate/senior 6+ years experience in UR roles - Genuine user/customer engagement experience (could be industry like market research, field research) - Public Sector experience as user researcher is important, as would experience of taking digital services through GDS assessments - taking a service from Discovery, Alpha, Beta and into Live - Empathetic, human-centred design led thinker (vs. requirements/business analyses type user engagement) - Evidence of working in multidisciplinary team and working with Product Managers, Content Designers, Interaction Designers Analysis and synthesis. You can turn research data into clear findings that inform decisions. You know how to involve colleagues in analysis and synthesis to increase consensus and challenge assumptions. Inclusive research. You understand the diversity of users of government services. You know how to include all kinds of users in appropriate research activities to help teams deliver accessible services. Research skills. You understand and have experience of a range of user research methods. You can choose appropriate methods for different stages of the product life cycle and situations. You know how to apply methods correctly. Society and technology. You understand the social and technological context for government services. You can help colleagues understand how digital technology is changing user behaviour, and the challenges and opportunities for government services. Strategic insight. You understand organisational strategy and objectives. You can align user research activities with objectives to create strategic insights that inform policy and proposition. Technical understanding. You demonstrate knowledge of the technologies used to build and operate digital services. You understand the different technical roles in a multidisciplinary team. User-centred and agile practices. You understand user-centred design practices and know how to embed them into an agile workflow to deliver timely findings. You can work in an open, iterative and collaborative way in a multidisciplinary team. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
22/10/2025
Contractor
*REQUIRES SC CLEARANCE, INSIDE IR35* - For intermediate/senior 6+ years experience in UR roles - Genuine user/customer engagement experience (could be industry like market research, field research) - Public Sector experience as user researcher is important, as would experience of taking digital services through GDS assessments - taking a service from Discovery, Alpha, Beta and into Live - Empathetic, human-centred design led thinker (vs. requirements/business analyses type user engagement) - Evidence of working in multidisciplinary team and working with Product Managers, Content Designers, Interaction Designers Analysis and synthesis. You can turn research data into clear findings that inform decisions. You know how to involve colleagues in analysis and synthesis to increase consensus and challenge assumptions. Inclusive research. You understand the diversity of users of government services. You know how to include all kinds of users in appropriate research activities to help teams deliver accessible services. Research skills. You understand and have experience of a range of user research methods. You can choose appropriate methods for different stages of the product life cycle and situations. You know how to apply methods correctly. Society and technology. You understand the social and technological context for government services. You can help colleagues understand how digital technology is changing user behaviour, and the challenges and opportunities for government services. Strategic insight. You understand organisational strategy and objectives. You can align user research activities with objectives to create strategic insights that inform policy and proposition. Technical understanding. You demonstrate knowledge of the technologies used to build and operate digital services. You understand the different technical roles in a multidisciplinary team. User-centred and agile practices. You understand user-centred design practices and know how to embed them into an agile workflow to deliver timely findings. You can work in an open, iterative and collaborative way in a multidisciplinary team. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. Job Title: Scala Engineer - Digital - ITSA Submissions Max Rate: 604 pounds/day on Umbrella Clearance Required: BPSS Duration: Usually 6 months Location: Telford (Min 40% in office/Hybrid working) Job Description: Ideal candidates will have strong technical competence in: Scala Play Unit testing and integration testing We have a vacancy for a Scala role working in the OTRSA Replacement Discovery team. This is a highly visible piece of work and sits as a piece in the wider long-term Self Assessment strategy for client . We have vacancies for Scala Play developers to join our dynamic team building solutions for public sector client Our mature Agile environment will give you a great working environment to collaborate with fellow specialists from development and other disciplines. Working with us will mean delivering user-centric digital services from Cradle to grave working on high performance cloud platforms using emerging languages and technologies. As a member of our self-empowered and multi-disciplined teams you will be given the freedom to shape the way you work to ensure you are working to latest industry practices, tools and technologies. We're looking for people who challenge the status quo and are constantly looking to shape their working environment to make it an exciting, fun and interesting place to work. Keeping things fresh is something we encourage in our working practices, but the culture of continuous improvement is equally as important in our technical approach to building and delivering modern digital services. As a valued team member, your knowledge and experiences will be used to change the way we build solutions including utilising new tools and technologies to solve new problems or improve existing services. Working on our services means you'll have your own team, but you'll also be a part of a several communities spread over multiple sites. This means you'll always have people on hand to share and discuss ideas and get help when needed. Like your team, your communities are also self-sufficient, so if you want to change something it's within your power to do so Experience of Cloud based infrastructure is desirable, along with an understanding of application security principles, continuous integration and continuous delivery. As a well-rounded Agile developer, we expect adaptability plus general skills in problem solving, business analysis, quality assurance, application design and architecture to compliment your Scala development specialism. In an Agile environment communication is key and therefore we expect professionalism, good communication skills and approachable team members. As a Scala Developer your primary focus will be to deliver user stories whilst working as a part of a multi-disciplined team. You'll be working closely with user researchers and designers to build, deploy and support your Scala Play microservices using well established software development techniques such as TDD and pair programming. We get involved with all stages of service delivery including configuring, deploying and monitoring using industry standard tooling, to truly work in a DevOps capacity. Whilst working in a collaborative environment you are going to meet a variety of different people who, like you, have a wealth of knowledge and experience. As a part of one or more communities you will have the opportunity to influence how we grow as delivery centre and how we do things by sharing ideas and working with others to make things better.
21/10/2025
Contractor
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. Job Title: Scala Engineer - Digital - ITSA Submissions Max Rate: 604 pounds/day on Umbrella Clearance Required: BPSS Duration: Usually 6 months Location: Telford (Min 40% in office/Hybrid working) Job Description: Ideal candidates will have strong technical competence in: Scala Play Unit testing and integration testing We have a vacancy for a Scala role working in the OTRSA Replacement Discovery team. This is a highly visible piece of work and sits as a piece in the wider long-term Self Assessment strategy for client . We have vacancies for Scala Play developers to join our dynamic team building solutions for public sector client Our mature Agile environment will give you a great working environment to collaborate with fellow specialists from development and other disciplines. Working with us will mean delivering user-centric digital services from Cradle to grave working on high performance cloud platforms using emerging languages and technologies. As a member of our self-empowered and multi-disciplined teams you will be given the freedom to shape the way you work to ensure you are working to latest industry practices, tools and technologies. We're looking for people who challenge the status quo and are constantly looking to shape their working environment to make it an exciting, fun and interesting place to work. Keeping things fresh is something we encourage in our working practices, but the culture of continuous improvement is equally as important in our technical approach to building and delivering modern digital services. As a valued team member, your knowledge and experiences will be used to change the way we build solutions including utilising new tools and technologies to solve new problems or improve existing services. Working on our services means you'll have your own team, but you'll also be a part of a several communities spread over multiple sites. This means you'll always have people on hand to share and discuss ideas and get help when needed. Like your team, your communities are also self-sufficient, so if you want to change something it's within your power to do so Experience of Cloud based infrastructure is desirable, along with an understanding of application security principles, continuous integration and continuous delivery. As a well-rounded Agile developer, we expect adaptability plus general skills in problem solving, business analysis, quality assurance, application design and architecture to compliment your Scala development specialism. In an Agile environment communication is key and therefore we expect professionalism, good communication skills and approachable team members. As a Scala Developer your primary focus will be to deliver user stories whilst working as a part of a multi-disciplined team. You'll be working closely with user researchers and designers to build, deploy and support your Scala Play microservices using well established software development techniques such as TDD and pair programming. We get involved with all stages of service delivery including configuring, deploying and monitoring using industry standard tooling, to truly work in a DevOps capacity. Whilst working in a collaborative environment you are going to meet a variety of different people who, like you, have a wealth of knowledge and experience. As a part of one or more communities you will have the opportunity to influence how we grow as delivery centre and how we do things by sharing ideas and working with others to make things better.
Location - London, Bristol or Manchester (1 day a month onsite) Duration - 6 months Rate - £550 - £600pd (inside ir35) As a Data Engineer in the Cyber and Domains Protection Team you will: Work within an Agile team to support the development of dashboards and build automated reports to meet the needs of technical and non-technical users Work with the data analyst and user researcher to update relevant data models to allow business intelligence data to meet the organisation's specific needs Develop business intelligence reports that can be automated, reused and shared with users directly Implement data flows to connect operational systems, data for analytics and business intelligence (BI) systems Build accessible data for analysis Deliver data solutions in accordance with agreed organisational standards that ensure services are resilient, scalable and future-proof Investigate problems in systems, processes and services This role aligns to the Data Analyst role in the Government Digital and Data Profession Capability Framework. At this role level, your skills include: Applying statistical and analytical tools and techniques Communicating between the technical and non-technical Data ethics and privacy Data management Data preparation and linkage Data visualisation Developing code for analysis You will also have the following specialist skills, at Working level: Advanced SQL proficiency : expertise in writing complex, highly-performant SQL queries, including common table expressions (CTEs), window functions, and complex joins. Experience with query optimization and performance tuning on relational databases like PostgreSQL, MySQL, or similar Cloud data ecosystem (AWS) : hands-on experience with core AWS data services. Key services include: S3 for data lake storage AWS Glue for ETL and data cataloging Amazon Redshift or Athena for data warehousing and analytics Lambda for event-driven data processing. ETL/ELT pipeline development : experience in designing, building, and maintaining robust, automated data pipelines. You should be comfortable with both the theory and practical application of extracting, transforming, and loading data between systems Programming for data : Strong scripting skills, including Python Infrastructure as code (IaC) : Experience deploying and managing cloud infrastructure using tools like Terraform or AWS CDK / CloudFormation Data modelling and warehousing: Dimensional Data Modeling : Deep understanding of data warehousing concepts and best practices. Experience of, and ability to, transform raw transactional data into well-structured analytics-ready datasets using schemas like the star schema (Kimball methodology) Data Quality & Governance : build trust in data by implementing data validation checks, testing frameworks, and clear documentation within your pipelines Experience in the following areas is not essential but would be beneficial: Data Orchestration Tools: Familiarity with modern workflow management tools like Apache Airflow, Prefect, or Dagster Modern Data Transformation: Experience with dbt (Data Build Tool) for managing the transformation layer of the data warehouse BI Tool Familiarity : An understanding of how BI tools like AWS QuickSight consume data, and the ability to structure datasets optimally for visualization and reporting e Please submit a copy of your latest CV for more information on this vacancy.
20/10/2025
Full time
Location - London, Bristol or Manchester (1 day a month onsite) Duration - 6 months Rate - £550 - £600pd (inside ir35) As a Data Engineer in the Cyber and Domains Protection Team you will: Work within an Agile team to support the development of dashboards and build automated reports to meet the needs of technical and non-technical users Work with the data analyst and user researcher to update relevant data models to allow business intelligence data to meet the organisation's specific needs Develop business intelligence reports that can be automated, reused and shared with users directly Implement data flows to connect operational systems, data for analytics and business intelligence (BI) systems Build accessible data for analysis Deliver data solutions in accordance with agreed organisational standards that ensure services are resilient, scalable and future-proof Investigate problems in systems, processes and services This role aligns to the Data Analyst role in the Government Digital and Data Profession Capability Framework. At this role level, your skills include: Applying statistical and analytical tools and techniques Communicating between the technical and non-technical Data ethics and privacy Data management Data preparation and linkage Data visualisation Developing code for analysis You will also have the following specialist skills, at Working level: Advanced SQL proficiency : expertise in writing complex, highly-performant SQL queries, including common table expressions (CTEs), window functions, and complex joins. Experience with query optimization and performance tuning on relational databases like PostgreSQL, MySQL, or similar Cloud data ecosystem (AWS) : hands-on experience with core AWS data services. Key services include: S3 for data lake storage AWS Glue for ETL and data cataloging Amazon Redshift or Athena for data warehousing and analytics Lambda for event-driven data processing. ETL/ELT pipeline development : experience in designing, building, and maintaining robust, automated data pipelines. You should be comfortable with both the theory and practical application of extracting, transforming, and loading data between systems Programming for data : Strong scripting skills, including Python Infrastructure as code (IaC) : Experience deploying and managing cloud infrastructure using tools like Terraform or AWS CDK / CloudFormation Data modelling and warehousing: Dimensional Data Modeling : Deep understanding of data warehousing concepts and best practices. Experience of, and ability to, transform raw transactional data into well-structured analytics-ready datasets using schemas like the star schema (Kimball methodology) Data Quality & Governance : build trust in data by implementing data validation checks, testing frameworks, and clear documentation within your pipelines Experience in the following areas is not essential but would be beneficial: Data Orchestration Tools: Familiarity with modern workflow management tools like Apache Airflow, Prefect, or Dagster Modern Data Transformation: Experience with dbt (Data Build Tool) for managing the transformation layer of the data warehouse BI Tool Familiarity : An understanding of how BI tools like AWS QuickSight consume data, and the ability to structure datasets optimally for visualization and reporting e Please submit a copy of your latest CV for more information on this vacancy.
Location - London, Bristol or Manchester (1 day a month onsite) Duration - 6 months Rate - 550 - 600pd (inside ir35) As a Data Engineer in the Cyber and Domains Protection Team you will: Work within an Agile team to support the development of dashboards and build automated reports to meet the needs of technical and non-technical users Work with the data analyst and user researcher to update relevant data models to allow business intelligence data to meet the organisation's specific needs Develop business intelligence reports that can be automated, reused and shared with users directly Implement data flows to connect operational systems, data for analytics and business intelligence (BI) systems Build accessible data for analysis Deliver data solutions in accordance with agreed organisational standards that ensure services are resilient, scalable and future-proof Investigate problems in systems, processes and services This role aligns to the Data Analyst role in the Government Digital and Data Profession Capability Framework. At this role level, your skills include: Applying statistical and analytical tools and techniques Communicating between the technical and non-technical Data ethics and privacy Data management Data preparation and linkage Data visualisation Developing code for analysis You will also have the following specialist skills, at Working level: Advanced SQL proficiency : expertise in writing complex, highly-performant SQL queries, including common table expressions (CTEs), window functions, and complex joins. Experience with query optimization and performance tuning on relational databases like PostgreSQL, MySQL, or similar Cloud data ecosystem (AWS) : hands-on experience with core AWS data services. Key services include: S3 for data lake storage AWS Glue for ETL and data cataloging Amazon Redshift or Athena for data warehousing and analytics Lambda for event-driven data processing. ETL/ELT pipeline development : experience in designing, building, and maintaining robust, automated data pipelines. You should be comfortable with both the theory and practical application of extracting, transforming, and loading data between systems Programming for data : Strong scripting skills, including Python Infrastructure as code (IaC) : Experience deploying and managing cloud infrastructure using tools like Terraform or AWS CDK / CloudFormation Data modelling and warehousing: Dimensional Data Modeling : Deep understanding of data warehousing concepts and best practices. Experience of, and ability to, transform raw transactional data into well-structured analytics-ready datasets using schemas like the star schema (Kimball methodology) Data Quality & Governance : build trust in data by implementing data validation checks, testing frameworks, and clear documentation within your pipelines Experience in the following areas is not essential but would be beneficial: Data Orchestration Tools: Familiarity with modern workflow management tools like Apache Airflow, Prefect, or Dagster Modern Data Transformation: Experience with dbt (Data Build Tool) for managing the transformation layer of the data warehouse BI Tool Familiarity : An understanding of how BI tools like AWS QuickSight consume data, and the ability to structure datasets optimally for visualization and reporting e Please submit a copy of your latest CV for more information on this vacancy.
20/10/2025
Contractor
Location - London, Bristol or Manchester (1 day a month onsite) Duration - 6 months Rate - 550 - 600pd (inside ir35) As a Data Engineer in the Cyber and Domains Protection Team you will: Work within an Agile team to support the development of dashboards and build automated reports to meet the needs of technical and non-technical users Work with the data analyst and user researcher to update relevant data models to allow business intelligence data to meet the organisation's specific needs Develop business intelligence reports that can be automated, reused and shared with users directly Implement data flows to connect operational systems, data for analytics and business intelligence (BI) systems Build accessible data for analysis Deliver data solutions in accordance with agreed organisational standards that ensure services are resilient, scalable and future-proof Investigate problems in systems, processes and services This role aligns to the Data Analyst role in the Government Digital and Data Profession Capability Framework. At this role level, your skills include: Applying statistical and analytical tools and techniques Communicating between the technical and non-technical Data ethics and privacy Data management Data preparation and linkage Data visualisation Developing code for analysis You will also have the following specialist skills, at Working level: Advanced SQL proficiency : expertise in writing complex, highly-performant SQL queries, including common table expressions (CTEs), window functions, and complex joins. Experience with query optimization and performance tuning on relational databases like PostgreSQL, MySQL, or similar Cloud data ecosystem (AWS) : hands-on experience with core AWS data services. Key services include: S3 for data lake storage AWS Glue for ETL and data cataloging Amazon Redshift or Athena for data warehousing and analytics Lambda for event-driven data processing. ETL/ELT pipeline development : experience in designing, building, and maintaining robust, automated data pipelines. You should be comfortable with both the theory and practical application of extracting, transforming, and loading data between systems Programming for data : Strong scripting skills, including Python Infrastructure as code (IaC) : Experience deploying and managing cloud infrastructure using tools like Terraform or AWS CDK / CloudFormation Data modelling and warehousing: Dimensional Data Modeling : Deep understanding of data warehousing concepts and best practices. Experience of, and ability to, transform raw transactional data into well-structured analytics-ready datasets using schemas like the star schema (Kimball methodology) Data Quality & Governance : build trust in data by implementing data validation checks, testing frameworks, and clear documentation within your pipelines Experience in the following areas is not essential but would be beneficial: Data Orchestration Tools: Familiarity with modern workflow management tools like Apache Airflow, Prefect, or Dagster Modern Data Transformation: Experience with dbt (Data Build Tool) for managing the transformation layer of the data warehouse BI Tool Familiarity : An understanding of how BI tools like AWS QuickSight consume data, and the ability to structure datasets optimally for visualization and reporting e Please submit a copy of your latest CV for more information on this vacancy.
The National Archives is hiring two Senior User Researchers to join our growing digital team. These roles offer a unique opportunity to shape how the public accesses and interacts with the UK's rich historical and legal records. We're looking for experienced, thoughtful user researchers who are passionate about inclusive, evidence-based design. Both roles share the same core responsibilities but differ in focus. About The National Archives We are the official archive for the UK Government and for England and Wales, holding millions of records dating back over 1,000 years. From the Domesday Book to born-digital judgments, our mission is to preserve and provide access to these important public records for everyone. Our Digital Services and Digital Archiving departments are made up of several agile multi-disciplinary teams focusing on different products or services. Our mission is to design and deliver user-centred services that make our collections accessible, usable, and relevant to a wide range of audiences. The National Archives is a unique environment to do user research. As a UK research Institution, as well as a non-ministerial department, our colleagues and users are often leading experts in our collections. This offers opportunities to partner on external research projects and apply for funding to lead internal strategic research projects. A combination of onsite and home working is available for both roles and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Job description Role 1: Permanent - Senior User Researcher, Digital Services In this role, you'll lead a programme of research across a variety of digital services, helping us understand how users interact with a range of official records and services over time. You'll work closely with multidisciplinary teams to shape services that meet real user needs from requesting copies of historic records, searching the online catalogue or discovering the stories within The National Archives. You'll have the opportunity to: Lead an inclusive research program that delivers actionable insights across multiple services and delivery phases (Discovery, Alpha, Beta, Live) Advocate for a range of user needs, influencing strategic and product decision making to balance stakeholder and user needs Grow a collaborative user research culture and mentor others in best practice, accessibility and service standards Maximise the impact of user research to support emerging user groups to use The National Archives services Role 2: Fixed-Term - Senior User Researcher, Find Case Law (Maternity Cover) This role sits within the Access Digital Records team in our Digital Archiving Department, focusing on the Find Case Law service. You'll lead research that supports open justice and public access to court records, including improving usability, accessibility, and the API experience. You'll be responsible for: Shaping and delivering research with a range of users of the Find Case Law service including : members of the public, self-represented litigants, legal professionals, journalists, academics, government departments, data re-users and law librarians Leading user research across the different delivery phases (Discovery, Alpha, Beta, Live) Translating complex findings into actionable insights and supporting transparency and access to digital legal information Playing an active role in The National Archives' and cross government User research communities. This is a full-time maternity cover for 6 months, with the possibility of extension up to 12 months. Flexible working arrangements, including part-time and job share, will be considered, taking into account at all times the operational needs of the Department.
18/10/2025
Full time
The National Archives is hiring two Senior User Researchers to join our growing digital team. These roles offer a unique opportunity to shape how the public accesses and interacts with the UK's rich historical and legal records. We're looking for experienced, thoughtful user researchers who are passionate about inclusive, evidence-based design. Both roles share the same core responsibilities but differ in focus. About The National Archives We are the official archive for the UK Government and for England and Wales, holding millions of records dating back over 1,000 years. From the Domesday Book to born-digital judgments, our mission is to preserve and provide access to these important public records for everyone. Our Digital Services and Digital Archiving departments are made up of several agile multi-disciplinary teams focusing on different products or services. Our mission is to design and deliver user-centred services that make our collections accessible, usable, and relevant to a wide range of audiences. The National Archives is a unique environment to do user research. As a UK research Institution, as well as a non-ministerial department, our colleagues and users are often leading experts in our collections. This offers opportunities to partner on external research projects and apply for funding to lead internal strategic research projects. A combination of onsite and home working is available for both roles and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Job description Role 1: Permanent - Senior User Researcher, Digital Services In this role, you'll lead a programme of research across a variety of digital services, helping us understand how users interact with a range of official records and services over time. You'll work closely with multidisciplinary teams to shape services that meet real user needs from requesting copies of historic records, searching the online catalogue or discovering the stories within The National Archives. You'll have the opportunity to: Lead an inclusive research program that delivers actionable insights across multiple services and delivery phases (Discovery, Alpha, Beta, Live) Advocate for a range of user needs, influencing strategic and product decision making to balance stakeholder and user needs Grow a collaborative user research culture and mentor others in best practice, accessibility and service standards Maximise the impact of user research to support emerging user groups to use The National Archives services Role 2: Fixed-Term - Senior User Researcher, Find Case Law (Maternity Cover) This role sits within the Access Digital Records team in our Digital Archiving Department, focusing on the Find Case Law service. You'll lead research that supports open justice and public access to court records, including improving usability, accessibility, and the API experience. You'll be responsible for: Shaping and delivering research with a range of users of the Find Case Law service including : members of the public, self-represented litigants, legal professionals, journalists, academics, government departments, data re-users and law librarians Leading user research across the different delivery phases (Discovery, Alpha, Beta, Live) Translating complex findings into actionable insights and supporting transparency and access to digital legal information Playing an active role in The National Archives' and cross government User research communities. This is a full-time maternity cover for 6 months, with the possibility of extension up to 12 months. Flexible working arrangements, including part-time and job share, will be considered, taking into account at all times the operational needs of the Department.
Job Title: IT Assistant Location: Southwest Pathology Services, Lisieux Way, Taunton, TA1 2LB Salary: £24,938 to £26,598 per annum Job Type: Full Time, Permanent Join our IT Service team as an IT Assistant on a permanent, full-time contract. This role would suit those who share our dedication to providing exceptional patient and customer service and thrive in a collaborative environment where knowledge sharing is key. As an integral part of the Pathology IT Service team, you will provide essential support for all Pathology systems. Working closely with our laboratory colleagues at the Hub and two Essential Service Laboratories (ESLs), you will ensure the reliability of our systems and deliver vital information to our service users, directly contributing to efficient healthcare delivery. The role will be in person based at our Hub lab site on Lisieux Way, with the potential to work at one of our ESL sites when required. Key Responsibilities: They will be primarily responsible for logically and systematically analysing, prioritising, and recording Laboratory IT issues raised by service users. Along with this, the post holder will: Where possible resolve complex technical issues immediately or escalate the issue to the appropriate second line specialist within the team. Ensure that all issues are dealt with within the agreed time constraints. Offer advice, provide training and assistance to users to assist them in resolving technical issues and in the correct use of Laboratory IT systems. Offer first line support for the Laboratory Information Management Systems (LIMS) and all hardware, software across pathology ensuring any issues or problems are timely resolved. Work collaboratively with other member of the Pathology IT Team ensuring a comprehensive, high-quality service is provide to all users and customers. To achieve this the appointee will need to demonstrate good communication and collaborative practices. About you: Essential Requirements: GCSE Maths and English Grade 5 or above (A-C) Level 2 IT qualification (e.g. ECDL) Evidence of successful further education Experience in managing sensitive and complex enquiries. To be able to work flexibly to meet the demands of the role. To be able to work and travel across all sites to carry out the role. Ability to work under pressure, when appropriate Able to interpret data Excellent attention span, with attentive focus for accuracy and detail Excellent administrative and organisational skills, with good attention to detail. Highly self-motivated and able to work on own initiative whilst still being a good "team worker" by freely sharing information with others. Great resolution skills by managing and prioritising conflicting deadlines Good level of physical fitness as required to carry, move equipment eg, printers' computer, monitors. Versatility and adaptability of role within changing environments Customer service experience, with excellent written and verbal communication skills. The ability to logically analyse and clearly document problems and decide on the best course of action. The ability to explain complex technical issues in language suitable for staff who may not have much computer experience. The ability to work effectively in a stressful environment whilst maintaining personal calm and control. The ability to maintain good manners and a friendly demeanour at all times. Good spoken presentation skills, required for training groups of staff. Strong Knowledge competencies with Microsoft applications. Good troubleshooting skills, of hardware and software peripherals Demonstrate tact, diplomacy, empathy, and critical negotiating skillsets Beneficial Requirements: Experience Working within a Healthcare setting Experience working within a project Team Knowledge of NHS Systems Knowledge of Service Desk Experience of scientific investigations and research projects About Us SYNLAB UK & Ireland work closely with clinicians, hospitals, occupational health providers and clinical researchers to deliver comprehensive pathology services. We thrive in diverse environments, which is mirrored in our workforce, clients, customers, suppliers, communities, and partners. We believe that an inclusive workplace culture is essential for attracting and retaining talented individuals, and for building a sustainable, high-performing workforce. Please note that we reserve the right to close any adverts once we have received a sufficient number of applications. If you decide to apply for this post but do not hear back from us within two weeks of your application, please assume that you have not been short-listed on this occasion. SYNLAB UK & Ireland is committed to equal opportunities and does not unlawfully discriminate based on any status or condition protected by applicable UK employment law. Please note that the company does not offer sponsorship and therefore candidates must have the legal right to live and work in the UK to be considered. Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of; 1st Line Technical Support, IT Technician, IT Support Engineer, IT Service Engineer, 1st Line Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, may also be considered for this role.
17/10/2025
Full time
Job Title: IT Assistant Location: Southwest Pathology Services, Lisieux Way, Taunton, TA1 2LB Salary: £24,938 to £26,598 per annum Job Type: Full Time, Permanent Join our IT Service team as an IT Assistant on a permanent, full-time contract. This role would suit those who share our dedication to providing exceptional patient and customer service and thrive in a collaborative environment where knowledge sharing is key. As an integral part of the Pathology IT Service team, you will provide essential support for all Pathology systems. Working closely with our laboratory colleagues at the Hub and two Essential Service Laboratories (ESLs), you will ensure the reliability of our systems and deliver vital information to our service users, directly contributing to efficient healthcare delivery. The role will be in person based at our Hub lab site on Lisieux Way, with the potential to work at one of our ESL sites when required. Key Responsibilities: They will be primarily responsible for logically and systematically analysing, prioritising, and recording Laboratory IT issues raised by service users. Along with this, the post holder will: Where possible resolve complex technical issues immediately or escalate the issue to the appropriate second line specialist within the team. Ensure that all issues are dealt with within the agreed time constraints. Offer advice, provide training and assistance to users to assist them in resolving technical issues and in the correct use of Laboratory IT systems. Offer first line support for the Laboratory Information Management Systems (LIMS) and all hardware, software across pathology ensuring any issues or problems are timely resolved. Work collaboratively with other member of the Pathology IT Team ensuring a comprehensive, high-quality service is provide to all users and customers. To achieve this the appointee will need to demonstrate good communication and collaborative practices. About you: Essential Requirements: GCSE Maths and English Grade 5 or above (A-C) Level 2 IT qualification (e.g. ECDL) Evidence of successful further education Experience in managing sensitive and complex enquiries. To be able to work flexibly to meet the demands of the role. To be able to work and travel across all sites to carry out the role. Ability to work under pressure, when appropriate Able to interpret data Excellent attention span, with attentive focus for accuracy and detail Excellent administrative and organisational skills, with good attention to detail. Highly self-motivated and able to work on own initiative whilst still being a good "team worker" by freely sharing information with others. Great resolution skills by managing and prioritising conflicting deadlines Good level of physical fitness as required to carry, move equipment eg, printers' computer, monitors. Versatility and adaptability of role within changing environments Customer service experience, with excellent written and verbal communication skills. The ability to logically analyse and clearly document problems and decide on the best course of action. The ability to explain complex technical issues in language suitable for staff who may not have much computer experience. The ability to work effectively in a stressful environment whilst maintaining personal calm and control. The ability to maintain good manners and a friendly demeanour at all times. Good spoken presentation skills, required for training groups of staff. Strong Knowledge competencies with Microsoft applications. Good troubleshooting skills, of hardware and software peripherals Demonstrate tact, diplomacy, empathy, and critical negotiating skillsets Beneficial Requirements: Experience Working within a Healthcare setting Experience working within a project Team Knowledge of NHS Systems Knowledge of Service Desk Experience of scientific investigations and research projects About Us SYNLAB UK & Ireland work closely with clinicians, hospitals, occupational health providers and clinical researchers to deliver comprehensive pathology services. We thrive in diverse environments, which is mirrored in our workforce, clients, customers, suppliers, communities, and partners. We believe that an inclusive workplace culture is essential for attracting and retaining talented individuals, and for building a sustainable, high-performing workforce. Please note that we reserve the right to close any adverts once we have received a sufficient number of applications. If you decide to apply for this post but do not hear back from us within two weeks of your application, please assume that you have not been short-listed on this occasion. SYNLAB UK & Ireland is committed to equal opportunities and does not unlawfully discriminate based on any status or condition protected by applicable UK employment law. Please note that the company does not offer sponsorship and therefore candidates must have the legal right to live and work in the UK to be considered. Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of; 1st Line Technical Support, IT Technician, IT Support Engineer, IT Service Engineer, 1st Line Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, may also be considered for this role.
Role:- Senior Frontend Engineer - 3D Visualization (React, WebGL, Python) Duration: 3 Months - Possible extension Location : UK- Remote Key Responsibilities: Develop a high-performance 3D brain visualization tool in the browser using WebGL and ThreeJS . Build and maintain React components to enable user interaction with different types of media (images, video, text). Integrate backend Python APIs and model outputs to drive visualizations based on real-time or precomputed neural data. Implement intuitive and responsive UI/UX for researchers, scientists, and public audiences. Work closely with design and research teams to iterate based on feedback. Ensure smooth, low-latency performance across browsers and platforms. Essential Skills: Strong experience with WebGL , ThreeJS , or similar 3D graphics frameworks. Proficiency in ReactJS and modern frontend development (HTML/CSS/JavaScript or TypeScript). Solid understanding of Python , particularly in the context of APIs and backend integration. Ability to work independently and drive frontend architecture decisions. Experience building interactive, visual, or media-rich web applications. Desirable (Nice to Have): Experience working with scientific or research-based datasets . Knowledge of data pipelines and structured data processing. Familiarity with performance tuning for high-resolution visualizations in browsers. Exposure to AI/ML workflows, even if not building models directly.
17/10/2025
Contractor
Role:- Senior Frontend Engineer - 3D Visualization (React, WebGL, Python) Duration: 3 Months - Possible extension Location : UK- Remote Key Responsibilities: Develop a high-performance 3D brain visualization tool in the browser using WebGL and ThreeJS . Build and maintain React components to enable user interaction with different types of media (images, video, text). Integrate backend Python APIs and model outputs to drive visualizations based on real-time or precomputed neural data. Implement intuitive and responsive UI/UX for researchers, scientists, and public audiences. Work closely with design and research teams to iterate based on feedback. Ensure smooth, low-latency performance across browsers and platforms. Essential Skills: Strong experience with WebGL , ThreeJS , or similar 3D graphics frameworks. Proficiency in ReactJS and modern frontend development (HTML/CSS/JavaScript or TypeScript). Solid understanding of Python , particularly in the context of APIs and backend integration. Ability to work independently and drive frontend architecture decisions. Experience building interactive, visual, or media-rich web applications. Desirable (Nice to Have): Experience working with scientific or research-based datasets . Knowledge of data pipelines and structured data processing. Familiarity with performance tuning for high-resolution visualizations in browsers. Exposure to AI/ML workflows, even if not building models directly.
Senior UX Designer - Consulting (UK-Wide, Hybrid) Overview Our client is seeking Senior UX Designers (Consultants) to join their growing team. In this role, you will champion user-centred design, ensuring services are accessible, intuitive, and effective. You will work closely with user researchers, product managers, and engineers to design people-centred services, leading multidisciplinary Agile teams, and advising clients on best practices in UX. This opportunity is ideal for experienced UX professionals who are looking to grow into leadership roles, influence design direction, and support the development of inclusive, high-impact digital services. Responsibilities As a Senior UX Designer, you will: Advise clients on solving complex problems using UX design, people-centred design, and Agile methodologies. Lead multidisciplinary Agile teams to deliver services that meet user needs. Advocate inclusive and accessible design approaches across diverse user groups. Build supportive relationships with clients and stakeholders, while effectively challenging ideas and managing difficult conversations. Provide line management and mentoring for UX and interaction designers. Support recruitment, training, events, thought leadership, and business development activities. Promote user-centred design approaches internally and externally. Requirements To succeed in this role, you will bring: Advanced UX design expertise applied across varied projects and environments. Experience working in multidisciplinary Agile teams delivering user-centred services. Strong knowledge of designing for accessibility and inclusive digital experiences. Proven track record of championing UX and service design methods. Line management, mentoring, or coaching experience. Excellent communication and stakeholder management skills, including conflict resolution. Good understanding of complementary Agile roles across product and technology. Strong consultancy and leadership skills, with confidence in guiding clients through problem spaces and solution design. Benefits Our client offers a comprehensive benefits package, including: Competitive salary with clear progression opportunities. Contributory pension scheme (6% employer, 2% employee). 25 days holiday plus UK public holidays. Flexible benefits package with options such as: private health and dental cover, additional pension contributions, extra holidays, wellbeing support, charity contributions, and tree planting. Life assurance, death in service cover, and critical illness cover. Cycle-to-Work and salary sacrifice electric vehicle schemes. Season ticket loans and relocation support (up to £8,000, subject to terms). Access to financial and wellbeing support, volunteer days, and Perkbox discounts. Diversity & Inclusion Our client is committed to building a diverse, equitable, and inclusive workplace. Applications are encouraged from underrepresented groups, including women, ethnic minorities, LGBTQ+, neurodivergent individuals, and people with disabilities. Adjustments and accommodations will be provided throughout the recruitment process to ensure equity and accessibility. Application Process If you are passionate about leading user-centred design and shaping impactful digital services, we encourage you to apply. Please click "Apply" to submit your CV. Shortlisted candidates will be contacted to discuss the next ste
17/10/2025
Full time
Senior UX Designer - Consulting (UK-Wide, Hybrid) Overview Our client is seeking Senior UX Designers (Consultants) to join their growing team. In this role, you will champion user-centred design, ensuring services are accessible, intuitive, and effective. You will work closely with user researchers, product managers, and engineers to design people-centred services, leading multidisciplinary Agile teams, and advising clients on best practices in UX. This opportunity is ideal for experienced UX professionals who are looking to grow into leadership roles, influence design direction, and support the development of inclusive, high-impact digital services. Responsibilities As a Senior UX Designer, you will: Advise clients on solving complex problems using UX design, people-centred design, and Agile methodologies. Lead multidisciplinary Agile teams to deliver services that meet user needs. Advocate inclusive and accessible design approaches across diverse user groups. Build supportive relationships with clients and stakeholders, while effectively challenging ideas and managing difficult conversations. Provide line management and mentoring for UX and interaction designers. Support recruitment, training, events, thought leadership, and business development activities. Promote user-centred design approaches internally and externally. Requirements To succeed in this role, you will bring: Advanced UX design expertise applied across varied projects and environments. Experience working in multidisciplinary Agile teams delivering user-centred services. Strong knowledge of designing for accessibility and inclusive digital experiences. Proven track record of championing UX and service design methods. Line management, mentoring, or coaching experience. Excellent communication and stakeholder management skills, including conflict resolution. Good understanding of complementary Agile roles across product and technology. Strong consultancy and leadership skills, with confidence in guiding clients through problem spaces and solution design. Benefits Our client offers a comprehensive benefits package, including: Competitive salary with clear progression opportunities. Contributory pension scheme (6% employer, 2% employee). 25 days holiday plus UK public holidays. Flexible benefits package with options such as: private health and dental cover, additional pension contributions, extra holidays, wellbeing support, charity contributions, and tree planting. Life assurance, death in service cover, and critical illness cover. Cycle-to-Work and salary sacrifice electric vehicle schemes. Season ticket loans and relocation support (up to £8,000, subject to terms). Access to financial and wellbeing support, volunteer days, and Perkbox discounts. Diversity & Inclusion Our client is committed to building a diverse, equitable, and inclusive workplace. Applications are encouraged from underrepresented groups, including women, ethnic minorities, LGBTQ+, neurodivergent individuals, and people with disabilities. Adjustments and accommodations will be provided throughout the recruitment process to ensure equity and accessibility. Application Process If you are passionate about leading user-centred design and shaping impactful digital services, we encourage you to apply. Please click "Apply" to submit your CV. Shortlisted candidates will be contacted to discuss the next ste
Key Responsibilities: Design, build and maintain resources in Azure cloud using Infrastructure as Code (IaC, Terraform). Lead the design and development of our deployment pipelines and automation solutions using Azure and open-source tooling. Continuously analyse our DevOps processes and identify opportunities to further automate and refine our deployment practices. Engage collaboratively in an agile environment, working closely with solution architects, technical leads and developers. Implementation of services that meet Government Digital Service (GDS) standards. Contribute to low level design and maintain documentation. Peer reviewing IaC developed as part of our workflow. Able to self-manage including keeping technical knowledge up to date. Promoting collaborative working, efficiencies and knowledge transfer. Actively participating within the wider community of practice; advocating DevOps best practices and sharing knowledge/experience. Mentoring and providing guidance to DevOps and Software Developers. Leading/facilitating technical discussions and engaging with external delivery partners as appropriate. Skills needed for the role level: • Availability and capacity management. You can manage service components to ensure they meet business needs and performance targets. (Skill level: working)• Development process optimisation. You can work under guidance to identify process optimisation opportunities and contribute to the implementation of proposed solutions. (Skill level: working)• Information security. You can design solutions and services with security controls included, specifically engineered to mitigate security threats. (Skill level: practitioner)• Modern standards approach. You can apply modern development standards and support others in applying them. (Skill level: practitioner)• Programming and build (software engineering). You can collaborate with others when necessary to review specifications. You can use the agreed specifications to design, code, test and document programs or scripts of medium-to-high complexity, using the right standards and tools. (Skill level: practitioner)• Prototyping. You can approach prototyping as a team activity, actively soliciting prototypes and testing with others. You can establish design patterns and iterate them. You can use a variety of prototyping methods and choose the most appropriate. (Skill level: practitioner)• Service support. You can identify, locate and fix complex service faults, advise others on different methodologies and types of service support (Skill level: expert)• Systems design. You can design systems characterised by medium levels of risk, impact, and business or technical complexity. You can select appropriate design standards, methods and tools, and ensure they are applied effectively. You can review the systems designs of others to ensure the selection of appropriate technology, efficient use of resources and integration of multiple systems and technology. (Skill level: practitioner)• Systems integration. You can define the integration build, co-ordinate build activities across systems and understand how to undertake and support integration testing activities. (Skill level: practitioner)• User focus. You can collaborate with user researchers and can represent users internally. You can explain the difference between user needs and the desires of the user. You can champion user research to focus on all users. You can prioritise and define approaches to understand the user story, guiding others in doing so. You can offer recommendations on the best tools and methods to use. (Skill level: practitioner) You will need to demonstrate the following skills and experience; Essential Highly experienced, working with a range of Azure Cloud Services including API Management and function apps. Demonstrable experience in the build and optimisation of pipelines (ideally in Azure DevOps). Coding background, with experience in a language such as Python, Java, C# JavaScript, React or PowerShell. Experience in provisioning and managing infrastructure through IaC (e.g. BiCep, terraform). Demonstrable commitment to high quality, cost effective and robust engineering practices. Experience working within an agile development team. Experience of productive collaboration with design, testing, product and other digital delivery colleagues. Desirable Experience with JavaScript and building/deploying/scaling React-based applications (or similar). Experience working within a monorepo environment and tooling such as NX or turborepo. Experience working with Netlify or Vercel PaaS. Experience with bash scripting. Experience with git version control. Experience in a senior role. About Us: The Money and Pensions Service (MaPS) is based in Bedford, in a recently renovated modern office. This is a wonderful opportunity for you to become an integral part of a dynamic organisation, working to help people across the UK.At the heart of the Money and Pensions Service are our values - caring, connecting, and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other. We're not only looking for the best people to come and work for us, but we need people who align themselves with our values: Caring We care about our colleagues and the people whose lives we are here to transform. Connecting We will transform lives through our ability to make positive connections. Transforming We are committed to transforming lives and making a positive societal impact. Our Inclusive Working Environment By fostering our values, we are immensely
17/10/2025
Full time
Key Responsibilities: Design, build and maintain resources in Azure cloud using Infrastructure as Code (IaC, Terraform). Lead the design and development of our deployment pipelines and automation solutions using Azure and open-source tooling. Continuously analyse our DevOps processes and identify opportunities to further automate and refine our deployment practices. Engage collaboratively in an agile environment, working closely with solution architects, technical leads and developers. Implementation of services that meet Government Digital Service (GDS) standards. Contribute to low level design and maintain documentation. Peer reviewing IaC developed as part of our workflow. Able to self-manage including keeping technical knowledge up to date. Promoting collaborative working, efficiencies and knowledge transfer. Actively participating within the wider community of practice; advocating DevOps best practices and sharing knowledge/experience. Mentoring and providing guidance to DevOps and Software Developers. Leading/facilitating technical discussions and engaging with external delivery partners as appropriate. Skills needed for the role level: • Availability and capacity management. You can manage service components to ensure they meet business needs and performance targets. (Skill level: working)• Development process optimisation. You can work under guidance to identify process optimisation opportunities and contribute to the implementation of proposed solutions. (Skill level: working)• Information security. You can design solutions and services with security controls included, specifically engineered to mitigate security threats. (Skill level: practitioner)• Modern standards approach. You can apply modern development standards and support others in applying them. (Skill level: practitioner)• Programming and build (software engineering). You can collaborate with others when necessary to review specifications. You can use the agreed specifications to design, code, test and document programs or scripts of medium-to-high complexity, using the right standards and tools. (Skill level: practitioner)• Prototyping. You can approach prototyping as a team activity, actively soliciting prototypes and testing with others. You can establish design patterns and iterate them. You can use a variety of prototyping methods and choose the most appropriate. (Skill level: practitioner)• Service support. You can identify, locate and fix complex service faults, advise others on different methodologies and types of service support (Skill level: expert)• Systems design. You can design systems characterised by medium levels of risk, impact, and business or technical complexity. You can select appropriate design standards, methods and tools, and ensure they are applied effectively. You can review the systems designs of others to ensure the selection of appropriate technology, efficient use of resources and integration of multiple systems and technology. (Skill level: practitioner)• Systems integration. You can define the integration build, co-ordinate build activities across systems and understand how to undertake and support integration testing activities. (Skill level: practitioner)• User focus. You can collaborate with user researchers and can represent users internally. You can explain the difference between user needs and the desires of the user. You can champion user research to focus on all users. You can prioritise and define approaches to understand the user story, guiding others in doing so. You can offer recommendations on the best tools and methods to use. (Skill level: practitioner) You will need to demonstrate the following skills and experience; Essential Highly experienced, working with a range of Azure Cloud Services including API Management and function apps. Demonstrable experience in the build and optimisation of pipelines (ideally in Azure DevOps). Coding background, with experience in a language such as Python, Java, C# JavaScript, React or PowerShell. Experience in provisioning and managing infrastructure through IaC (e.g. BiCep, terraform). Demonstrable commitment to high quality, cost effective and robust engineering practices. Experience working within an agile development team. Experience of productive collaboration with design, testing, product and other digital delivery colleagues. Desirable Experience with JavaScript and building/deploying/scaling React-based applications (or similar). Experience working within a monorepo environment and tooling such as NX or turborepo. Experience working with Netlify or Vercel PaaS. Experience with bash scripting. Experience with git version control. Experience in a senior role. About Us: The Money and Pensions Service (MaPS) is based in Bedford, in a recently renovated modern office. This is a wonderful opportunity for you to become an integral part of a dynamic organisation, working to help people across the UK.At the heart of the Money and Pensions Service are our values - caring, connecting, and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other. We're not only looking for the best people to come and work for us, but we need people who align themselves with our values: Caring We care about our colleagues and the people whose lives we are here to transform. Connecting We will transform lives through our ability to make positive connections. Transforming We are committed to transforming lives and making a positive societal impact. Our Inclusive Working Environment By fostering our values, we are immensely
Details Clearance required: SC Cleared IR35 Status: Outside IR35 Start date: 01/12/2025 Pay rate: 400-500/d Front-End Developer We are forming a new Data Team to deliver a unified, user-friendly interface that consolidates dashboards, reports, and analytical outputs from across the organisation. This "single pane of glass" will serve as the central hub for stakeholders to explore data, monitor performance, and make informed decisions. As the Front-End Developer , you will play a pivotal role in designing and building this interface from the ground up. You'll work closely with Data Analysts, Data Scientists, Engineers, and Business Analysts to understand their outputs and translate them into intuitive, dynamic visual experiences. Your work will directly influence how data is consumed and acted upon across the organisation. Responsibilities Design and develop a unified front-end interface that integrates dashboards, reports, models, and data pipelines into a single, intuitive view Ensure the interface adheres to accessibility standards (e.g. WCAG 2.2), enabling inclusive access for all users Optimise performance for fast load times, responsive design, and smooth user interactions Collaborate with cross-functional teams to understand data structures and visualisation needs Implement dynamic visual components (e.g. charts, filters, drill-downs) using frameworks such as React, Vue, or Angular, and libraries like D3.js or Chart.js Integrate seamlessly with back-end APIs and data services, working closely with Data Engineers to manage data flow and security Conduct user testing with support from user researchers, gathering feedback to iterate on design and functionality Maintain documentation and reusable component libraries to support scalability and consistency across future data product Requirements Proven experience in front-end development, ideally within data-rich environments Strong proficiency in JavaScript and modern frameworks (React, Vue, Angular) Experience with data visualisation libraries (D3.js, Chart.js, etc.) Understanding of accessibility standards and inclusive design principles Familiarity with integrating front-end applications with APIs and data services Excellent collaboration and communication skills Active SC Clearance is required for this role Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
17/10/2025
Contractor
Details Clearance required: SC Cleared IR35 Status: Outside IR35 Start date: 01/12/2025 Pay rate: 400-500/d Front-End Developer We are forming a new Data Team to deliver a unified, user-friendly interface that consolidates dashboards, reports, and analytical outputs from across the organisation. This "single pane of glass" will serve as the central hub for stakeholders to explore data, monitor performance, and make informed decisions. As the Front-End Developer , you will play a pivotal role in designing and building this interface from the ground up. You'll work closely with Data Analysts, Data Scientists, Engineers, and Business Analysts to understand their outputs and translate them into intuitive, dynamic visual experiences. Your work will directly influence how data is consumed and acted upon across the organisation. Responsibilities Design and develop a unified front-end interface that integrates dashboards, reports, models, and data pipelines into a single, intuitive view Ensure the interface adheres to accessibility standards (e.g. WCAG 2.2), enabling inclusive access for all users Optimise performance for fast load times, responsive design, and smooth user interactions Collaborate with cross-functional teams to understand data structures and visualisation needs Implement dynamic visual components (e.g. charts, filters, drill-downs) using frameworks such as React, Vue, or Angular, and libraries like D3.js or Chart.js Integrate seamlessly with back-end APIs and data services, working closely with Data Engineers to manage data flow and security Conduct user testing with support from user researchers, gathering feedback to iterate on design and functionality Maintain documentation and reusable component libraries to support scalability and consistency across future data product Requirements Proven experience in front-end development, ideally within data-rich environments Strong proficiency in JavaScript and modern frameworks (React, Vue, Angular) Experience with data visualisation libraries (D3.js, Chart.js, etc.) Understanding of accessibility standards and inclusive design principles Familiarity with integrating front-end applications with APIs and data services Excellent collaboration and communication skills Active SC Clearance is required for this role Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
UX / Service Designer or UX Designer Product Designer but must have experience of Service Design Service Designer Highly remote - 1 day per week in London or Bristol Overview: We're looking for an experienced, personable and passionate UX / Service Designer to join a mission lead / purposeful organisation as they work on a range of very interesting and meaningful projects that will improve society. You'll be responsible for shaping and delivering complex, user-centred services that accelerate the adoption of advanced digital technologies. Operating at the intersection of technology, innovation, and user experience, you will lead the end-to-end delivery of services, ensuring that user needs, business objectives, and technical opportunities are seamlessly integrated. You'll support the clients mission to unlock barriers to technology adoption, foster inclusive and sustainable growth, and position the UK as a global leader in digital innovation, while ensuring alignment with the overarching vision and strategy set by the Head of Design. You will work with minimal support, collaborating closely with subject matter experts, programme directors, and multi-disciplinary teams to define project direction, embed best practices, and deliver high-impact outcomes. Drawing on your expertise in human-centred design and research you will identify and address complex challenges, translating insights into actionable strategies, prototypes, and solutions that deliver measurable value for users, clients, and partners What were looking for; Facilitate and lead collaborative design and research activities-including workshops, stakeholder interviews, co-creation sessions, and prototyping-ensuring the effective translation of insights into actionable service solutions Ensure all design artefacts (such as service blueprints, journey maps, and prototypes) are robust, evidence-based, and capable of informing both strategic and tactical decisions. Collaborate closely with multidisciplinary teams-including product lifecycle managers, engineers, researchers, and business analysts to ensure the seamless integration of service design within broader projects and organisational objectives Lead the continuous improvement of service design processes and practices to maximise efficiency, quality, and value for users and clients, ensuring alignment with the clients standards for operational excellence. Champion design-led approaches and the integration of service design principles with operational practices, ensuring that every service touchpoint is both user-centric and operationally robust. Oversee the end-to-end management of service design projects, from scoping and planning through to delivery and evaluation, ensuring all outputs meet agreed quality standards and project objectives. Define, document, and maintain service design standards, templates, and methodologies, ensuring consistency and excellence across all design outputs. Please reach out for more information on this amazing opportunity. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
17/10/2025
Contractor
UX / Service Designer or UX Designer Product Designer but must have experience of Service Design Service Designer Highly remote - 1 day per week in London or Bristol Overview: We're looking for an experienced, personable and passionate UX / Service Designer to join a mission lead / purposeful organisation as they work on a range of very interesting and meaningful projects that will improve society. You'll be responsible for shaping and delivering complex, user-centred services that accelerate the adoption of advanced digital technologies. Operating at the intersection of technology, innovation, and user experience, you will lead the end-to-end delivery of services, ensuring that user needs, business objectives, and technical opportunities are seamlessly integrated. You'll support the clients mission to unlock barriers to technology adoption, foster inclusive and sustainable growth, and position the UK as a global leader in digital innovation, while ensuring alignment with the overarching vision and strategy set by the Head of Design. You will work with minimal support, collaborating closely with subject matter experts, programme directors, and multi-disciplinary teams to define project direction, embed best practices, and deliver high-impact outcomes. Drawing on your expertise in human-centred design and research you will identify and address complex challenges, translating insights into actionable strategies, prototypes, and solutions that deliver measurable value for users, clients, and partners What were looking for; Facilitate and lead collaborative design and research activities-including workshops, stakeholder interviews, co-creation sessions, and prototyping-ensuring the effective translation of insights into actionable service solutions Ensure all design artefacts (such as service blueprints, journey maps, and prototypes) are robust, evidence-based, and capable of informing both strategic and tactical decisions. Collaborate closely with multidisciplinary teams-including product lifecycle managers, engineers, researchers, and business analysts to ensure the seamless integration of service design within broader projects and organisational objectives Lead the continuous improvement of service design processes and practices to maximise efficiency, quality, and value for users and clients, ensuring alignment with the clients standards for operational excellence. Champion design-led approaches and the integration of service design principles with operational practices, ensuring that every service touchpoint is both user-centric and operationally robust. Oversee the end-to-end management of service design projects, from scoping and planning through to delivery and evaluation, ensuring all outputs meet agreed quality standards and project objectives. Define, document, and maintain service design standards, templates, and methodologies, ensuring consistency and excellence across all design outputs. Please reach out for more information on this amazing opportunity. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Medical Detection Dogs trains dogs to save lives. We train specialist dogs to detect the odour of human disease, providing life-saving Medical Alert Assistance Dogs to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease. We have an exciting new opportunity to join this small, but ambitious charity that is a world leader in its specialist, innovative field. JOB TITLE : IT Operations Manager LOCATION : Great Horwood, Buckinghamshire SALARY : £33,000 - £36,000 p/a JOB TYPE : Permanent, Full Time - 37.5 hours per week (Part-time applications considered) REPORTS TO : Head of Finance and Resources MAIN PURPOSE & SCOPE OF THE ROLE: The IT Operations Manager will ensure the smooth and secure running of all technology systems across the charity. This role provides operational oversight of IT services, suppliers and infrastructure, enabling staff to work effectively while maintaining compliance, security and resilience. The postholder will play a key role in supporting organisational growth through effective systems management, project delivery and stakeholder engagement. WHAT YOU LL DO: Oversee and coordinate the charity s technology function, ensuring outsourced services are managed effectively, systems are secure and well-maintained, and projects are delivered on time. The postholder will act as the operational lead for technology, supporting staff and stakeholders and contributing to the ongoing development of the charity s digital capabilities under the Head of Departments guidance. ABOUT THE ROLE You will oversee and coordinate the charity s technology function, ensuring outsourced IT services are managed effectively and systems remain secure, reliable, and fit for purpose. You will act as the operational lead for technology, supporting staff and stakeholders while driving the delivery of small-to-medium projects such as system upgrades, CRM enhancements, and security improvements. You will maintain oversight of all systems, integrations and licences, ensuring accurate documentation and identifying opportunities for improvement. You will also play a key role in governance and compliance, promoting cyber security best practice, supporting data protection measures and maintaining the technology risk register. This is an exciting opportunity to shape and strengthen the charity s digital capabilities, working closely with suppliers and internal teams to ensure technology enables our mission. Responsibilities of the Role Supplier & service management Act as the main operational contact for outsourced IT support and helpdesk, charity database, and website providers, ensuring effective communication and service delivery. Monitor supplier performance, service level agreements (SLAs), and ticketing systems. Escalate issues and follow up to resolution as needed. Maintain the contract register, arrange renewals, and support procurement activities related to technology services and systems. Systems oversight and documentation Maintain an up-to-date map of organisational systems, integrations, licences, and the asset register. Manage hardware and software requirements across the organisation, ensuring systems are fit for purpose and aligned with operational needs. Identify operational risks, technical issues or gaps in provision and implement quick-win improvements where possible. Ensure process documentation and user guides are accurate, accessible, and regularly updated. Project coordination and delivery Lead or coordinate small-to-medium technology projects (e.g. multi-factor authentication rollout, system upgrades, CRM module implementation, data migrations). Manage project timelines, stakeholder communications, and supplier delivery to ensure successful outcomes. Governance, security & compliance Support the implementation of IT policies (e.g. acceptable use, backup, remote access) and data protection controls. Maintain the technology risk register and report to the Head of Finance and Resources to support compliance with relevant regulations and standards, including GDPR. Promote cyber security best practices across the organisation, including coordinating periodic phishing tests and reporting outcomes via outsourced suppliers. Track departmental spend, support budget monitoring, and prepare cost forecasts for future technology needs. Contribute to business cases for new systems or technology investments, ensuring alignment with strategic goals. Stakeholder liaison & internal enablement Act as the bridge between technical suppliers and non-technical staff, ensuring clear and effective communication. Communicate outages, system changes and project plans clearly to internal stakeholders. Provide guidance and support to users as needed. Deliver occasional training or guidance to staff on systems and processes (not first-line helpdesk). Develop and report on departmental key performance indicators (KPIs), including but not limited to PERSON SPECIFICATION: Experience & Qualifications Essential Reliable with a proactive can do attitude and flexibility to adapt the role as the organisation s needs evolve Experience coordinating IT services, suppliers or technology projects within a small to medium-sized organisation Strong organisational skills and stakeholder management experience Clear and confident communicator, able to translate technical issues for non-technical staff Working knowledge of common business IT systems including Microsoft 365, cloud services, CRMs, and basic networking concepts Good understanding of information security and data protection principles (e.g. multi-factor authentication, backups, GDPR) Comfortable working independently and managing competing priorities effectively Comfortable working in the presence of dogs Desirable Experience working within the charity or third sector Experience of working with Managed Service Providers or outsourced IT support models Familiarity with website content management systems and CRM/database suppliers Basic experience in budgeting or procurement processes IT project management experience Knowledge & Skills DESIRABLE Ability to work independently and exercise sound judgement in a fast-paced and evolving environment Ability to build and maintain effective working relationships across teams Strong attention to detail and ability to maintain confidentiality Proficiency in using Microsoft Office applications Highly effective written and verbal communication skills Good influencing and negotiation skills Ability to support and guide colleagues in IT-related matters, fostering a collaborative and solution-focused approach Other Requirements A full current driving license Comfortable with dogs in the workplace/office DIVERITY, EQUALITY & INCLUSION We are a welcoming, diverse and inclusive charity. Medical Detection Dogs thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion. Values & Behaviours Working at Medical Detection Dogs will be a richly rewarding experience. Our Values & Behaviours encapsulate who we are, what we stand for and what it will feel like to be part of our team: We are respectful. We stay positive. We strive for excellence. We communicate and listen. We are ambassadors. We are one team. And of course, we advocate for Medical Detection Dogs whenever we get the chance, and we pride ourselves on our role as ambassadors for the charity.
15/10/2025
Full time
Medical Detection Dogs trains dogs to save lives. We train specialist dogs to detect the odour of human disease, providing life-saving Medical Alert Assistance Dogs to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease. We have an exciting new opportunity to join this small, but ambitious charity that is a world leader in its specialist, innovative field. JOB TITLE : IT Operations Manager LOCATION : Great Horwood, Buckinghamshire SALARY : £33,000 - £36,000 p/a JOB TYPE : Permanent, Full Time - 37.5 hours per week (Part-time applications considered) REPORTS TO : Head of Finance and Resources MAIN PURPOSE & SCOPE OF THE ROLE: The IT Operations Manager will ensure the smooth and secure running of all technology systems across the charity. This role provides operational oversight of IT services, suppliers and infrastructure, enabling staff to work effectively while maintaining compliance, security and resilience. The postholder will play a key role in supporting organisational growth through effective systems management, project delivery and stakeholder engagement. WHAT YOU LL DO: Oversee and coordinate the charity s technology function, ensuring outsourced services are managed effectively, systems are secure and well-maintained, and projects are delivered on time. The postholder will act as the operational lead for technology, supporting staff and stakeholders and contributing to the ongoing development of the charity s digital capabilities under the Head of Departments guidance. ABOUT THE ROLE You will oversee and coordinate the charity s technology function, ensuring outsourced IT services are managed effectively and systems remain secure, reliable, and fit for purpose. You will act as the operational lead for technology, supporting staff and stakeholders while driving the delivery of small-to-medium projects such as system upgrades, CRM enhancements, and security improvements. You will maintain oversight of all systems, integrations and licences, ensuring accurate documentation and identifying opportunities for improvement. You will also play a key role in governance and compliance, promoting cyber security best practice, supporting data protection measures and maintaining the technology risk register. This is an exciting opportunity to shape and strengthen the charity s digital capabilities, working closely with suppliers and internal teams to ensure technology enables our mission. Responsibilities of the Role Supplier & service management Act as the main operational contact for outsourced IT support and helpdesk, charity database, and website providers, ensuring effective communication and service delivery. Monitor supplier performance, service level agreements (SLAs), and ticketing systems. Escalate issues and follow up to resolution as needed. Maintain the contract register, arrange renewals, and support procurement activities related to technology services and systems. Systems oversight and documentation Maintain an up-to-date map of organisational systems, integrations, licences, and the asset register. Manage hardware and software requirements across the organisation, ensuring systems are fit for purpose and aligned with operational needs. Identify operational risks, technical issues or gaps in provision and implement quick-win improvements where possible. Ensure process documentation and user guides are accurate, accessible, and regularly updated. Project coordination and delivery Lead or coordinate small-to-medium technology projects (e.g. multi-factor authentication rollout, system upgrades, CRM module implementation, data migrations). Manage project timelines, stakeholder communications, and supplier delivery to ensure successful outcomes. Governance, security & compliance Support the implementation of IT policies (e.g. acceptable use, backup, remote access) and data protection controls. Maintain the technology risk register and report to the Head of Finance and Resources to support compliance with relevant regulations and standards, including GDPR. Promote cyber security best practices across the organisation, including coordinating periodic phishing tests and reporting outcomes via outsourced suppliers. Track departmental spend, support budget monitoring, and prepare cost forecasts for future technology needs. Contribute to business cases for new systems or technology investments, ensuring alignment with strategic goals. Stakeholder liaison & internal enablement Act as the bridge between technical suppliers and non-technical staff, ensuring clear and effective communication. Communicate outages, system changes and project plans clearly to internal stakeholders. Provide guidance and support to users as needed. Deliver occasional training or guidance to staff on systems and processes (not first-line helpdesk). Develop and report on departmental key performance indicators (KPIs), including but not limited to PERSON SPECIFICATION: Experience & Qualifications Essential Reliable with a proactive can do attitude and flexibility to adapt the role as the organisation s needs evolve Experience coordinating IT services, suppliers or technology projects within a small to medium-sized organisation Strong organisational skills and stakeholder management experience Clear and confident communicator, able to translate technical issues for non-technical staff Working knowledge of common business IT systems including Microsoft 365, cloud services, CRMs, and basic networking concepts Good understanding of information security and data protection principles (e.g. multi-factor authentication, backups, GDPR) Comfortable working independently and managing competing priorities effectively Comfortable working in the presence of dogs Desirable Experience working within the charity or third sector Experience of working with Managed Service Providers or outsourced IT support models Familiarity with website content management systems and CRM/database suppliers Basic experience in budgeting or procurement processes IT project management experience Knowledge & Skills DESIRABLE Ability to work independently and exercise sound judgement in a fast-paced and evolving environment Ability to build and maintain effective working relationships across teams Strong attention to detail and ability to maintain confidentiality Proficiency in using Microsoft Office applications Highly effective written and verbal communication skills Good influencing and negotiation skills Ability to support and guide colleagues in IT-related matters, fostering a collaborative and solution-focused approach Other Requirements A full current driving license Comfortable with dogs in the workplace/office DIVERITY, EQUALITY & INCLUSION We are a welcoming, diverse and inclusive charity. Medical Detection Dogs thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion. Values & Behaviours Working at Medical Detection Dogs will be a richly rewarding experience. Our Values & Behaviours encapsulate who we are, what we stand for and what it will feel like to be part of our team: We are respectful. We stay positive. We strive for excellence. We communicate and listen. We are ambassadors. We are one team. And of course, we advocate for Medical Detection Dogs whenever we get the chance, and we pride ourselves on our role as ambassadors for the charity.
We are currently seeking a User Researcher to work with our public sector client 3 months rolling contracts (Apply online only) inside IR35 Location: Newcastle - hybrid working The ideal candidate will possess a strong background in user research , with demonstrable experience delivering projects within public sector or government environments Plan, design, and conduct user research using a range of qualitative and quantitative methods. Work closely with multidisciplinary teams to embed user-centred design practices. Champion user needs and ensure they are central to service design and delivery. Develop research plans and deliver actionable insights to inform product and service development. Present findings to stakeholders and influence decision-making. Ensure research activities align with GDS guidelines and contribute to service assessments. Maintain research documentation and contribute to the continuous improvement of research practices.
11/10/2025
Contractor
We are currently seeking a User Researcher to work with our public sector client 3 months rolling contracts (Apply online only) inside IR35 Location: Newcastle - hybrid working The ideal candidate will possess a strong background in user research , with demonstrable experience delivering projects within public sector or government environments Plan, design, and conduct user research using a range of qualitative and quantitative methods. Work closely with multidisciplinary teams to embed user-centred design practices. Champion user needs and ensure they are central to service design and delivery. Develop research plans and deliver actionable insights to inform product and service development. Present findings to stakeholders and influence decision-making. Ensure research activities align with GDS guidelines and contribute to service assessments. Maintain research documentation and contribute to the continuous improvement of research practices.
Job Title: IT Assistant Location: Southwest Pathology Services, Lisieux Way, Taunton, TA1 2LB Salary: 24,938 to 26,598 per annum Job Type: Full Time, Permanent Join our IT Service team as an IT Assistant on a permanent, full-time contract. This role would suit those who share our dedication to providing exceptional patient and customer service and thrive in a collaborative environment where knowledge sharing is key. As an integral part of the Pathology IT Service team, you will provide essential support for all Pathology systems. Working closely with our laboratory colleagues at the Hub and two Essential Service Laboratories (ESLs), you will ensure the reliability of our systems and deliver vital information to our service users, directly contributing to efficient healthcare delivery. The role will be in person based at our Hub lab site on Lisieux Way, with the potential to work at one of our ESL sites when required. Key Responsibilities: They will be primarily responsible for logically and systematically analysing, prioritising, and recording Laboratory IT issues raised by service users. Along with this, the post holder will: Where possible resolve complex technical issues immediately or escalate the issue to the appropriate second line specialist within the team. Ensure that all issues are dealt with within the agreed time constraints. Offer advice, provide training and assistance to users to assist them in resolving technical issues and in the correct use of Laboratory IT systems. Offer first line support for the Laboratory Information Management Systems (LIMS) and all hardware, software across pathology ensuring any issues or problems are timely resolved. Work collaboratively with other member of the Pathology IT Team ensuring a comprehensive, high-quality service is provide to all users and customers. To achieve this the appointee will need to demonstrate good communication and collaborative practices. About you: Essential Requirements: GCSE Maths and English Grade 5 or above (A-C) Level 2 IT qualification (e.g. ECDL) Evidence of successful further education Experience in managing sensitive and complex enquiries. To be able to work flexibly to meet the demands of the role. To be able to work and travel across all sites to carry out the role. Ability to work under pressure, when appropriate Able to interpret data Excellent attention span, with attentive focus for accuracy and detail Excellent administrative and organisational skills, with good attention to detail. Highly self-motivated and able to work on own initiative whilst still being a good "team worker" by freely sharing information with others. Great resolution skills by managing and prioritising conflicting deadlines Good level of physical fitness as required to carry, move equipment eg, printers' computer, monitors. Versatility and adaptability of role within changing environments Customer service experience, with excellent written and verbal communication skills. The ability to logically analyse and clearly document problems and decide on the best course of action. The ability to explain complex technical issues in language suitable for staff who may not have much computer experience. The ability to work effectively in a stressful environment whilst maintaining personal calm and control. The ability to maintain good manners and a friendly demeanour at all times. Good spoken presentation skills, required for training groups of staff. Strong Knowledge competencies with Microsoft applications. Good troubleshooting skills, of hardware and software peripherals Demonstrate tact, diplomacy, empathy, and critical negotiating skillsets Beneficial Requirements: Experience Working within a Healthcare setting Experience working within a project Team Knowledge of NHS Systems Knowledge of Service Desk Experience of scientific investigations and research projects About Us SYNLAB UK & Ireland work closely with clinicians, hospitals, occupational health providers and clinical researchers to deliver comprehensive pathology services. We thrive in diverse environments, which is mirrored in our workforce, clients, customers, suppliers, communities, and partners. We believe that an inclusive workplace culture is essential for attracting and retaining talented individuals, and for building a sustainable, high-performing workforce. Please note that we reserve the right to close any adverts once we have received a sufficient number of applications. If you decide to apply for this post but do not hear back from us within two weeks of your application, please assume that you have not been short-listed on this occasion. SYNLAB UK & Ireland is committed to equal opportunities and does not unlawfully discriminate based on any status or condition protected by applicable UK employment law. Please note that the company does not offer sponsorship and therefore candidates must have the legal right to live and work in the UK to be considered. Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of; 1st Line Technical Support, IT Technician, IT Support Engineer, IT Service Engineer, 1st Line Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, may also be considered for this role.
11/10/2025
Full time
Job Title: IT Assistant Location: Southwest Pathology Services, Lisieux Way, Taunton, TA1 2LB Salary: 24,938 to 26,598 per annum Job Type: Full Time, Permanent Join our IT Service team as an IT Assistant on a permanent, full-time contract. This role would suit those who share our dedication to providing exceptional patient and customer service and thrive in a collaborative environment where knowledge sharing is key. As an integral part of the Pathology IT Service team, you will provide essential support for all Pathology systems. Working closely with our laboratory colleagues at the Hub and two Essential Service Laboratories (ESLs), you will ensure the reliability of our systems and deliver vital information to our service users, directly contributing to efficient healthcare delivery. The role will be in person based at our Hub lab site on Lisieux Way, with the potential to work at one of our ESL sites when required. Key Responsibilities: They will be primarily responsible for logically and systematically analysing, prioritising, and recording Laboratory IT issues raised by service users. Along with this, the post holder will: Where possible resolve complex technical issues immediately or escalate the issue to the appropriate second line specialist within the team. Ensure that all issues are dealt with within the agreed time constraints. Offer advice, provide training and assistance to users to assist them in resolving technical issues and in the correct use of Laboratory IT systems. Offer first line support for the Laboratory Information Management Systems (LIMS) and all hardware, software across pathology ensuring any issues or problems are timely resolved. Work collaboratively with other member of the Pathology IT Team ensuring a comprehensive, high-quality service is provide to all users and customers. To achieve this the appointee will need to demonstrate good communication and collaborative practices. About you: Essential Requirements: GCSE Maths and English Grade 5 or above (A-C) Level 2 IT qualification (e.g. ECDL) Evidence of successful further education Experience in managing sensitive and complex enquiries. To be able to work flexibly to meet the demands of the role. To be able to work and travel across all sites to carry out the role. Ability to work under pressure, when appropriate Able to interpret data Excellent attention span, with attentive focus for accuracy and detail Excellent administrative and organisational skills, with good attention to detail. Highly self-motivated and able to work on own initiative whilst still being a good "team worker" by freely sharing information with others. Great resolution skills by managing and prioritising conflicting deadlines Good level of physical fitness as required to carry, move equipment eg, printers' computer, monitors. Versatility and adaptability of role within changing environments Customer service experience, with excellent written and verbal communication skills. The ability to logically analyse and clearly document problems and decide on the best course of action. The ability to explain complex technical issues in language suitable for staff who may not have much computer experience. The ability to work effectively in a stressful environment whilst maintaining personal calm and control. The ability to maintain good manners and a friendly demeanour at all times. Good spoken presentation skills, required for training groups of staff. Strong Knowledge competencies with Microsoft applications. Good troubleshooting skills, of hardware and software peripherals Demonstrate tact, diplomacy, empathy, and critical negotiating skillsets Beneficial Requirements: Experience Working within a Healthcare setting Experience working within a project Team Knowledge of NHS Systems Knowledge of Service Desk Experience of scientific investigations and research projects About Us SYNLAB UK & Ireland work closely with clinicians, hospitals, occupational health providers and clinical researchers to deliver comprehensive pathology services. We thrive in diverse environments, which is mirrored in our workforce, clients, customers, suppliers, communities, and partners. We believe that an inclusive workplace culture is essential for attracting and retaining talented individuals, and for building a sustainable, high-performing workforce. Please note that we reserve the right to close any adverts once we have received a sufficient number of applications. If you decide to apply for this post but do not hear back from us within two weeks of your application, please assume that you have not been short-listed on this occasion. SYNLAB UK & Ireland is committed to equal opportunities and does not unlawfully discriminate based on any status or condition protected by applicable UK employment law. Please note that the company does not offer sponsorship and therefore candidates must have the legal right to live and work in the UK to be considered. Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of; 1st Line Technical Support, IT Technician, IT Support Engineer, IT Service Engineer, 1st Line Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, may also be considered for this role.
AI Engineer - Transform Government Communications with Cutting-Edge AI. Are you passionate about leveraging AI to drive impactful change? We are seeking an AI Engineer with experience in Large Language API's (from 2021), Generative AI and Python, to play a pivotal role in shaping and enhancing AI products for Government. This role is fully remote and Inside IR35. 6 Month contract. Why Apply: 1. Innovative Impact: Be part of a team that has successfully launched Assist, an award-winning service that saves users an average of three hours per week. Assist is a business-critical tool for over 6500 Civil Servants across more than 300 public sector organisations. 2. Future-Focused: Engage with an exciting roadmap that includes developing synthetic AI-driven audiences and personalisation capabilities. Your work will directly contribute to the next generation of AI solutions within the public sector. 3. Collaborative Environment: Work alongside Developers, Data Scientists, User Researchers, and a Product Manager in an agile setting. Your contributions will be integral to the iterative development of a leading AI product. Key Responsibilities: - Maintain and iterate a web API using FastAPI, hosted on Amazon Web Services (AWS). - Develop improvements to Assist, focusing on data ingestion, UI updates, and agentic possibilities. - Design and deliver new capabilities, such as conversational AI-powered synthetic audiences. - Collaborate with a Product Manager and other Software Developers to organise and complete tasks. - Contribute to technical decision-making, including Generative AI solutions around Retrieval Augmented Generation (RAG) and prompt engineering. - Document and maintain Agile project responsibilities. - Develop features around sentiment analysis, data ingestion, and synthetic audience creation. Skills and Experience: - Proven experience in building Large Language Model-based applications incorporating tool usage and information retrieval. - Proficiency in Python programming. - Experience administering Amazon Web Services accounts. - Ability to take ownership of the entire feature development life cycle, from development and testing to deployment. - Experience in agile product delivery, working within a small interdisciplinary team. Be at the forefront of transforming government communications through AI. Your expertise will help shape a product that delivers real impact for the public, making a tangible difference in the efficiency and effectiveness of government services. For further information, contact Andrew Medhurst at Inspire People. Inspire People is acting as an employment business to the end user and candidates.
08/10/2025
Contractor
AI Engineer - Transform Government Communications with Cutting-Edge AI. Are you passionate about leveraging AI to drive impactful change? We are seeking an AI Engineer with experience in Large Language API's (from 2021), Generative AI and Python, to play a pivotal role in shaping and enhancing AI products for Government. This role is fully remote and Inside IR35. 6 Month contract. Why Apply: 1. Innovative Impact: Be part of a team that has successfully launched Assist, an award-winning service that saves users an average of three hours per week. Assist is a business-critical tool for over 6500 Civil Servants across more than 300 public sector organisations. 2. Future-Focused: Engage with an exciting roadmap that includes developing synthetic AI-driven audiences and personalisation capabilities. Your work will directly contribute to the next generation of AI solutions within the public sector. 3. Collaborative Environment: Work alongside Developers, Data Scientists, User Researchers, and a Product Manager in an agile setting. Your contributions will be integral to the iterative development of a leading AI product. Key Responsibilities: - Maintain and iterate a web API using FastAPI, hosted on Amazon Web Services (AWS). - Develop improvements to Assist, focusing on data ingestion, UI updates, and agentic possibilities. - Design and deliver new capabilities, such as conversational AI-powered synthetic audiences. - Collaborate with a Product Manager and other Software Developers to organise and complete tasks. - Contribute to technical decision-making, including Generative AI solutions around Retrieval Augmented Generation (RAG) and prompt engineering. - Document and maintain Agile project responsibilities. - Develop features around sentiment analysis, data ingestion, and synthetic audience creation. Skills and Experience: - Proven experience in building Large Language Model-based applications incorporating tool usage and information retrieval. - Proficiency in Python programming. - Experience administering Amazon Web Services accounts. - Ability to take ownership of the entire feature development life cycle, from development and testing to deployment. - Experience in agile product delivery, working within a small interdisciplinary team. Be at the forefront of transforming government communications through AI. Your expertise will help shape a product that delivers real impact for the public, making a tangible difference in the efficiency and effectiveness of government services. For further information, contact Andrew Medhurst at Inspire People. Inspire People is acting as an employment business to the end user and candidates.
User Researcher - Digital Public Services (SC Cleared) We're seeking an experienced User Researcher to join a large-scale digital public services project. You'll lead research across discovery and delivery phases, ensuring design decisions are driven by evidence and user needs. Key Details: Active SC Clearance required Outside IR35 Remote-first (occasional travel for workshops) 6-month rolling contract Competitive day rate What we're looking for: Proven experience conducting user research on complex digital services Strong stakeholder engagement and facilitation skills Knowledge of GDS standards and Agile delivery Ability to translate insights into actionable recommendations for design and development teams This is a great opportunity to help shape high-impact, citizen-facing government services.
07/10/2025
Contractor
User Researcher - Digital Public Services (SC Cleared) We're seeking an experienced User Researcher to join a large-scale digital public services project. You'll lead research across discovery and delivery phases, ensuring design decisions are driven by evidence and user needs. Key Details: Active SC Clearance required Outside IR35 Remote-first (occasional travel for workshops) 6-month rolling contract Competitive day rate What we're looking for: Proven experience conducting user research on complex digital services Strong stakeholder engagement and facilitation skills Knowledge of GDS standards and Agile delivery Ability to translate insights into actionable recommendations for design and development teams This is a great opportunity to help shape high-impact, citizen-facing government services.
As a User Researcher you will: Work with Service/Product Managers to devise appropriate research strategies to generate focused insights to inform service development Plan, design and conduct in-house research to test new service ideas (including user requirement gathering, early - stage concept and prototype testing, guerrilla research and usability testing sessions) Design, script and analyse quantitative surveys Manage qualitative/quantitative research projects such as proposition development, visual identity and customer experience mapping Present findings, recommendations and customer insights to senior decision makers Manage day-to-day operations with usability and market research partners, with accountability for schedules, value for money and deliverables Deliver a consistent user experience across a broad range of digital products and services Contribute to the continuous development and enhancement of products and services Mentor and/or line manage Junior User Researchers where necessary Participate in the wider user research community (outside of Mercator), building relationships with other User Researchers and identifying best practices that we can adopt Knowledge/experience You will need: Proven experience of a range of usability testing methodologies to reveal actionable customer insights and gather user needs for web - based services Proven experience of creating research strategies/approaches Proven experience of managing, executing and analysing usability test sessions, and facilitating workshops Excellent analytical and problem-solving skills, and the ability to quickly develop recommendations based on quantitative and qualitative evidence Proven ability to explain user needs to decision makers and act as a persuasive advocate for those needs Extensive knowledge of human factors, ethnography, and the user-centred design process for products and services in an iterative development environment Demonstrable knowledge, experience in, and passion for user centred design practices Proven experience of audience modelling and developing design personas Experience across web content, tools and transactional services, especially those with complex user journeys (involving development of a logical sequence of steps to complete transactions) Ability to work with data, from gathering and analysis through to design and presentation Ability to mentor other User Researcher(s) Excellent interpersonal skills and the ability to quickly develop strong working relationships in high pressure environments Experience of working in an agile development environment with Designers, Business Analysts and Developers to create new digital products and services Experience of identifying the needs of users with accessibility requirements Applicants must have the right to work in the UK and the ability to pass BPSS vetting
07/10/2025
Full time
As a User Researcher you will: Work with Service/Product Managers to devise appropriate research strategies to generate focused insights to inform service development Plan, design and conduct in-house research to test new service ideas (including user requirement gathering, early - stage concept and prototype testing, guerrilla research and usability testing sessions) Design, script and analyse quantitative surveys Manage qualitative/quantitative research projects such as proposition development, visual identity and customer experience mapping Present findings, recommendations and customer insights to senior decision makers Manage day-to-day operations with usability and market research partners, with accountability for schedules, value for money and deliverables Deliver a consistent user experience across a broad range of digital products and services Contribute to the continuous development and enhancement of products and services Mentor and/or line manage Junior User Researchers where necessary Participate in the wider user research community (outside of Mercator), building relationships with other User Researchers and identifying best practices that we can adopt Knowledge/experience You will need: Proven experience of a range of usability testing methodologies to reveal actionable customer insights and gather user needs for web - based services Proven experience of creating research strategies/approaches Proven experience of managing, executing and analysing usability test sessions, and facilitating workshops Excellent analytical and problem-solving skills, and the ability to quickly develop recommendations based on quantitative and qualitative evidence Proven ability to explain user needs to decision makers and act as a persuasive advocate for those needs Extensive knowledge of human factors, ethnography, and the user-centred design process for products and services in an iterative development environment Demonstrable knowledge, experience in, and passion for user centred design practices Proven experience of audience modelling and developing design personas Experience across web content, tools and transactional services, especially those with complex user journeys (involving development of a logical sequence of steps to complete transactions) Ability to work with data, from gathering and analysis through to design and presentation Ability to mentor other User Researcher(s) Excellent interpersonal skills and the ability to quickly develop strong working relationships in high pressure environments Experience of working in an agile development environment with Designers, Business Analysts and Developers to create new digital products and services Experience of identifying the needs of users with accessibility requirements Applicants must have the right to work in the UK and the ability to pass BPSS vetting
Jobs - Frequently Asked Questions
Use the location filter to find IT jobs in cities like London, Manchester, Birmingham, and across the UK.
Entry-level roles include IT support technician, junior developer, QA tester, and helpdesk analyst.
New jobs are posted daily. Set up alerts to be notified as soon as new roles match your preferences.
Key skills include problem-solving, coding, cloud computing, networking, and familiarity with tools like AWS or SQL.
Yes, many employers offer training or junior roles. Focus on building a strong CV with relevant coursework or personal projects.
