Job Opportunity: PKI Engineer (6-Month Contract) Location: London or Brighton (Open to either location) Contract Duration: 6 Months Job Type: Contract About the Role Are you an experienced Public Key Infrastructure (PKI) professional looking for your next challenge? We are currently seeking a highly skilled and motivated PKI Engineer for a 6-month contract. In this role, you will play a critical part in designing, deploying, and managing certificate lifecycles, working with industry-leading PKI products and cloud identity platforms. If you have a strong background in cryptography, certificate management, and Azure ecosystems, we want to hear from you! Key Requirements (What You Bring) To be successful in this role, you should have hands-on experience and a solid understanding of the following: Core PKI Expertise: Strong working knowledge of PKI management and concepts, including Certificate Authority (CA) deployment, template creation, and end-to-end certificate lifecycle management. PKI Products: Proven experience or exposure implementing solutions such as Keyfactor, EJBCA, Auto-enrollment, and Orchestration services. Microsoft & Azure Ecosystem: Solid understanding of Azure federation, identity synchronization, ADFS, and core networking concepts. Hands-on experience with Active Directory (AD), Azure AD, and Active Directory Certificate Services (ADCS), as well as NDES. Architecture & Design: Working knowledge of creating high-level architecture design diagrams (a specific focus on PKI architecture is a major plus). Identity & Access: Familiarity with Single Sign-On (SSO), SAML, and a strong understanding of claims-aware applications. Systems Administration: Deep understanding of roles and permissions across both Windows and Linux environments. Automation & Scripting: Proficiency in PowerShell scripting with the ability to create custom workflows for API integrations. Hardware & Lifecycle Management: Hands-on experience working with Hardware Security Modules (HSM) and Certificate Lifecycle Management (CLM) tools. Desirable Skills (Bonus Points) While not strictly required, the following skills will make your application stand out: Protocols: Knowledge and practical experience working with SCEP (Simple Certificate Enrollment Protocol), as well as ACME, CMP, and EST protocols. EJBCA: Advanced knowledge or specialized experience working specifically with EJBCA. IAM: Broad exposure to Identity and Access Management (IAM) principles and technologies. OS Familiarity: Comfort and familiarity working within Linux/Unix operating systems. ITSM Tools: Experience utilizing IT Service Management solutions such as ServiceNow or BMC Remedy. Apply today at Prasanna com with your CV highlighting your relevant PKI and Azure experience, along with your availability to start. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
28/07/2026
Contractor
Job Opportunity: PKI Engineer (6-Month Contract) Location: London or Brighton (Open to either location) Contract Duration: 6 Months Job Type: Contract About the Role Are you an experienced Public Key Infrastructure (PKI) professional looking for your next challenge? We are currently seeking a highly skilled and motivated PKI Engineer for a 6-month contract. In this role, you will play a critical part in designing, deploying, and managing certificate lifecycles, working with industry-leading PKI products and cloud identity platforms. If you have a strong background in cryptography, certificate management, and Azure ecosystems, we want to hear from you! Key Requirements (What You Bring) To be successful in this role, you should have hands-on experience and a solid understanding of the following: Core PKI Expertise: Strong working knowledge of PKI management and concepts, including Certificate Authority (CA) deployment, template creation, and end-to-end certificate lifecycle management. PKI Products: Proven experience or exposure implementing solutions such as Keyfactor, EJBCA, Auto-enrollment, and Orchestration services. Microsoft & Azure Ecosystem: Solid understanding of Azure federation, identity synchronization, ADFS, and core networking concepts. Hands-on experience with Active Directory (AD), Azure AD, and Active Directory Certificate Services (ADCS), as well as NDES. Architecture & Design: Working knowledge of creating high-level architecture design diagrams (a specific focus on PKI architecture is a major plus). Identity & Access: Familiarity with Single Sign-On (SSO), SAML, and a strong understanding of claims-aware applications. Systems Administration: Deep understanding of roles and permissions across both Windows and Linux environments. Automation & Scripting: Proficiency in PowerShell scripting with the ability to create custom workflows for API integrations. Hardware & Lifecycle Management: Hands-on experience working with Hardware Security Modules (HSM) and Certificate Lifecycle Management (CLM) tools. Desirable Skills (Bonus Points) While not strictly required, the following skills will make your application stand out: Protocols: Knowledge and practical experience working with SCEP (Simple Certificate Enrollment Protocol), as well as ACME, CMP, and EST protocols. EJBCA: Advanced knowledge or specialized experience working specifically with EJBCA. IAM: Broad exposure to Identity and Access Management (IAM) principles and technologies. OS Familiarity: Comfort and familiarity working within Linux/Unix operating systems. ITSM Tools: Experience utilizing IT Service Management solutions such as ServiceNow or BMC Remedy. Apply today at Prasanna com with your CV highlighting your relevant PKI and Azure experience, along with your availability to start. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Must be SC Cleared Data Engineer About the Role Data Engineer required to join a long-term contract on a hybrid basis, with on-site attendance in the West Midlands. This is an exciting opportunity to work on a high-profile project, offering competitive rates while helping to deliver robust and scalable data engineering solutions. Candidates must hold active SC Clearance. Key Responsibilities Develop and support data engineering solutions and ETL processes. Write and optimise SQL queries and work within Unix/Linux environments. Collaborate with technical teams to deliver reliable, high-quality data solutions. Support deployment and automation across the data platform. Skills & Experience Active SC Clearance (essential). Experience working on data engineering projects. Strong understanding of core data engineering concepts. Proficiency in SQL and Unix/Linux. Experience with Bash Scripting is desirable. Familiarity with GitLab, Pentaho Data Integration (PDI), Berlin Job Scheduler, and AWS is advantageous. Open to candidates based in Shrewsbury, Wolverhampton, Stafford, Bridgnorth, Birmingham and surrounding areas.
27/07/2026
Contractor
Must be SC Cleared Data Engineer About the Role Data Engineer required to join a long-term contract on a hybrid basis, with on-site attendance in the West Midlands. This is an exciting opportunity to work on a high-profile project, offering competitive rates while helping to deliver robust and scalable data engineering solutions. Candidates must hold active SC Clearance. Key Responsibilities Develop and support data engineering solutions and ETL processes. Write and optimise SQL queries and work within Unix/Linux environments. Collaborate with technical teams to deliver reliable, high-quality data solutions. Support deployment and automation across the data platform. Skills & Experience Active SC Clearance (essential). Experience working on data engineering projects. Strong understanding of core data engineering concepts. Proficiency in SQL and Unix/Linux. Experience with Bash Scripting is desirable. Familiarity with GitLab, Pentaho Data Integration (PDI), Berlin Job Scheduler, and AWS is advantageous. Open to candidates based in Shrewsbury, Wolverhampton, Stafford, Bridgnorth, Birmingham and surrounding areas.
Data Engineer (SQL, Unix) - MUST HAVE VALID SC CLEARANCE - Telford and remote - 6 months+/RATE: £475 per day inside IR35 One of our Blue Chip Clients is urgently looking for a Data Engineer (SQL, Unix). Please find some details below: Clearance Required: SC is required. Duration: 6 months Location: Telford with 2 days/week in office Job Description: Familiarity with general data engineering concepts Experience on data engineering projects Experience with SQL and Unix Ideally experience with bash Scripting, GitLab, Pentaho DI, Berlin JobScheduler and AWS Willingness to learn and get involved Good work ethic Good learning ability Good problem solving ability Good attention to detail Good communication skills Good listening skills Good spoken and written English skills HMRC Kit required. Please send CV for full details and immediate interviews. We are a preferred supplier to the client.
27/07/2026
Contractor
Data Engineer (SQL, Unix) - MUST HAVE VALID SC CLEARANCE - Telford and remote - 6 months+/RATE: £475 per day inside IR35 One of our Blue Chip Clients is urgently looking for a Data Engineer (SQL, Unix). Please find some details below: Clearance Required: SC is required. Duration: 6 months Location: Telford with 2 days/week in office Job Description: Familiarity with general data engineering concepts Experience on data engineering projects Experience with SQL and Unix Ideally experience with bash Scripting, GitLab, Pentaho DI, Berlin JobScheduler and AWS Willingness to learn and get involved Good work ethic Good learning ability Good problem solving ability Good attention to detail Good communication skills Good listening skills Good spoken and written English skills HMRC Kit required. Please send CV for full details and immediate interviews. We are a preferred supplier to the client.
Let's be ISS Sustainability is growing! Our Climate & Nature unit seeks a Climate Data Scientist to improve our existing climate and nature risk models, create new models and develop new products and analytical tools and to support financial market participants and governments to understand, measure and act on climate-related risks and their impact on investments across all asset classes. This is a fast-paced opportunity working within ISS Sustainability Climate & Nature Solutions, a market leader within its field and highly innovative. In this role, you will be a topic expert in physical climate risks, climate change, climate impacts and natural hazard modelling. You will work with large, multimodal geospatial data sets, solving non-routine analysis problems and applying advanced analytical methods as needed. You will have a central role in data-driven model development efforts including requirements specification, data gathering and processing, model tuning, validation, and structuring data-driven impact stories. This includes interactions with colleagues and clients from around the globe and getting involved in several aspects of operations. Responsibilities Leverage your deep knowledge of climate and earth systems as well as analytical expertise to contribute to the team's data science-driven product development efforts. Support the development of climate risk assessment products through work with large, complex data sets, solving non-routine analysis problems, and applying advanced analytical methods. Enable smart analytics by building robust, reliable, and useful data sets that can power various analytic techniques like spatial regression, super resolution, clustering etc. Support the maintenance and improvement of existing datasets, models, and pipelines, including contributing to regular data updates. Evaluate new data sources and data collection methods for accuracy and effectiveness. Coordinate with colleagues working on sustainability, climate, and nature risk products, and stay informed about the broader market landscape. Provide topic expertise to colleagues and clients on ISS Sustainability products, including support with product use and specialist client questions. Analyse regulatory requirements, public datasets, climate scenarios, and other relevant information to identify opportunities for improving existing products and developing new sustainable finance solutions. Qualifications/Skills Advanced university degree in atmospheric or physical sciences, meteorology, hydrology, environmental science, or a related field. Experience working as a climate scientist, hazard modeller, environmental engineer, or similar, including work on developing or maintaining climate hazard models or natural catastrophe models. Ability to use and interpret climate model outputs and projections, including those from CMIP datasets. Experience with AI or machine learning methods and developing predictive models is an advantage. Strong skills in working with large geospatial and climate datasets using Python, including libraries such as Xarray, Dask, and Rasterio. Familiarity with geospatial data formats such as NetCDF, Zarr, and GeoTIFF. Working knowledge of UNIX shell and Docker is beneficial. Solid data science and statistical analysis skills. Research experience or climate-related publications is an advantage. Strong analytical, communication, and problem solving skills. Ability to collaborate effectively with colleagues across multiple locations and time zones in a dynamic environment. Excellent written and spoken English. Knowledge of French or German is a plus. Experience in ESG or sustainable climate finance is considered an advantage. EEO Statement Institutional Shareholder Services (ISS) is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to 'protected status'). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements.
27/07/2026
Full time
Let's be ISS Sustainability is growing! Our Climate & Nature unit seeks a Climate Data Scientist to improve our existing climate and nature risk models, create new models and develop new products and analytical tools and to support financial market participants and governments to understand, measure and act on climate-related risks and their impact on investments across all asset classes. This is a fast-paced opportunity working within ISS Sustainability Climate & Nature Solutions, a market leader within its field and highly innovative. In this role, you will be a topic expert in physical climate risks, climate change, climate impacts and natural hazard modelling. You will work with large, multimodal geospatial data sets, solving non-routine analysis problems and applying advanced analytical methods as needed. You will have a central role in data-driven model development efforts including requirements specification, data gathering and processing, model tuning, validation, and structuring data-driven impact stories. This includes interactions with colleagues and clients from around the globe and getting involved in several aspects of operations. Responsibilities Leverage your deep knowledge of climate and earth systems as well as analytical expertise to contribute to the team's data science-driven product development efforts. Support the development of climate risk assessment products through work with large, complex data sets, solving non-routine analysis problems, and applying advanced analytical methods. Enable smart analytics by building robust, reliable, and useful data sets that can power various analytic techniques like spatial regression, super resolution, clustering etc. Support the maintenance and improvement of existing datasets, models, and pipelines, including contributing to regular data updates. Evaluate new data sources and data collection methods for accuracy and effectiveness. Coordinate with colleagues working on sustainability, climate, and nature risk products, and stay informed about the broader market landscape. Provide topic expertise to colleagues and clients on ISS Sustainability products, including support with product use and specialist client questions. Analyse regulatory requirements, public datasets, climate scenarios, and other relevant information to identify opportunities for improving existing products and developing new sustainable finance solutions. Qualifications/Skills Advanced university degree in atmospheric or physical sciences, meteorology, hydrology, environmental science, or a related field. Experience working as a climate scientist, hazard modeller, environmental engineer, or similar, including work on developing or maintaining climate hazard models or natural catastrophe models. Ability to use and interpret climate model outputs and projections, including those from CMIP datasets. Experience with AI or machine learning methods and developing predictive models is an advantage. Strong skills in working with large geospatial and climate datasets using Python, including libraries such as Xarray, Dask, and Rasterio. Familiarity with geospatial data formats such as NetCDF, Zarr, and GeoTIFF. Working knowledge of UNIX shell and Docker is beneficial. Solid data science and statistical analysis skills. Research experience or climate-related publications is an advantage. Strong analytical, communication, and problem solving skills. Ability to collaborate effectively with colleagues across multiple locations and time zones in a dynamic environment. Excellent written and spoken English. Knowledge of French or German is a plus. Experience in ESG or sustainable climate finance is considered an advantage. EEO Statement Institutional Shareholder Services (ISS) is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to 'protected status'). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements.
Job Information Date Opened: 23/06/2026 Job Type: Permanent Industry: Insurance City: London Province: London Country: United Kingdom Postal Code: N/A Job Description We are recruiting for a Software Engineer Consultant on behalf of one of the UK's fastest-growing technology consultancies, ranked in the Financial Times FT1000 Europe's Fastest-Growing Companies list in both 2025 and 2026. Our client works where technology meets national importance. As a trusted partner to UK government agencies across cyber security, national security and telecoms, they deliver data-driven solutions to some of the most complex and consequential challenges in the public sector. Joining as a Software Engineer Consultant, you will have real ownership of technical delivery, working side by side with clients to architect and build software that has tangible, lasting impact. Key Responsibilities Collaborating with clients to understand their software engineering needs and objectives. Designing, developing, testing, and implementing high-quality software solutions using industry best practices and coding standards. Utilising your expertise in various programming languages, frameworks, and technologies to architect robust and scalable systems. Developing secure, clean, efficient, and well documented code, ensuring quality through testing, debugging, and reviews. Staying up to date with the latest trends, tools, and technologies in software engineering and sharing your knowledge with the team. Collaborating with project managers to ensure successful project delivery within the defined timelines and budget. Supporting client engagements, including pitches and presentations. Key Requirements Bachelor's degree in computer science, software engineering, or related field. Professional experience as a software engineer, preferably in a consultancy or industry setting. Experience with multiple programming languages, including Python, Java, C++, Rust, or Go. Experience with associated software development frameworks and tools such as pytest and OpenAPI. Experience working in Unix / Linux environments. Knowledge of database systems and proficiency in database query languages / tools. Familiarity with software development methodologies such as Agile or Scrum, in particular iterative approaches to software development in conjunction with the client. Experience with cloud platforms such as AWS, Azure or Google Cloud. Familiarity with DevOps practices and principles, such as CI / CD pipelines, containerisation (e.g. Docker) and associated orchestration. This is a genuinely exciting opportunity to join a dynamic, values-driven consultancy at a pivotal point in its growth, where your voice matters, your work has real national impact, and your development is actively invested in. Due to the nature of the clients and projects supported by this role, all candidates must be British nationals and eligible to obtain UK Security Clearance (SC). Candidates holding dual nationality or multiple passports are unfortunately unable to be considered for this position. We do not retain any personal information without your permission. Please refer to our data protection policy on our official website for more information.
27/07/2026
Full time
Job Information Date Opened: 23/06/2026 Job Type: Permanent Industry: Insurance City: London Province: London Country: United Kingdom Postal Code: N/A Job Description We are recruiting for a Software Engineer Consultant on behalf of one of the UK's fastest-growing technology consultancies, ranked in the Financial Times FT1000 Europe's Fastest-Growing Companies list in both 2025 and 2026. Our client works where technology meets national importance. As a trusted partner to UK government agencies across cyber security, national security and telecoms, they deliver data-driven solutions to some of the most complex and consequential challenges in the public sector. Joining as a Software Engineer Consultant, you will have real ownership of technical delivery, working side by side with clients to architect and build software that has tangible, lasting impact. Key Responsibilities Collaborating with clients to understand their software engineering needs and objectives. Designing, developing, testing, and implementing high-quality software solutions using industry best practices and coding standards. Utilising your expertise in various programming languages, frameworks, and technologies to architect robust and scalable systems. Developing secure, clean, efficient, and well documented code, ensuring quality through testing, debugging, and reviews. Staying up to date with the latest trends, tools, and technologies in software engineering and sharing your knowledge with the team. Collaborating with project managers to ensure successful project delivery within the defined timelines and budget. Supporting client engagements, including pitches and presentations. Key Requirements Bachelor's degree in computer science, software engineering, or related field. Professional experience as a software engineer, preferably in a consultancy or industry setting. Experience with multiple programming languages, including Python, Java, C++, Rust, or Go. Experience with associated software development frameworks and tools such as pytest and OpenAPI. Experience working in Unix / Linux environments. Knowledge of database systems and proficiency in database query languages / tools. Familiarity with software development methodologies such as Agile or Scrum, in particular iterative approaches to software development in conjunction with the client. Experience with cloud platforms such as AWS, Azure or Google Cloud. Familiarity with DevOps practices and principles, such as CI / CD pipelines, containerisation (e.g. Docker) and associated orchestration. This is a genuinely exciting opportunity to join a dynamic, values-driven consultancy at a pivotal point in its growth, where your voice matters, your work has real national impact, and your development is actively invested in. Due to the nature of the clients and projects supported by this role, all candidates must be British nationals and eligible to obtain UK Security Clearance (SC). Candidates holding dual nationality or multiple passports are unfortunately unable to be considered for this position. We do not retain any personal information without your permission. Please refer to our data protection policy on our official website for more information.
Frontline Technical Support Engineer (Shift)Applylocations: United Kingdom - Swindontime type: Full timeposted on: Posted Todayjob requisition id: JR020585Take a step forward and let Edenred surprise you.Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment. Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities. Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria. Frontline Technical Support Engineer (Shift) Salary: £30,000 pa + Bonus + Shift Allowance Swindon - Hybrid Edenred PayTech is hiring for a Frontline Technical Support Engineer to join our growing Service Operations team.The Frontline Technical Support Engineer (Shift) plays a key role within the 24/7 Service Operations function, providing rapid technical response, advanced system monitoring, and first line restoration of service to ensure the stability and availability of all PayTech systems.The role delivers high quality technical support across incidents, alerts, and service requests, working within strict SLA timelines to minimise downtime and ensure seamless BAU operations. Acting as the first escalation point for live service issues, the engineer supports Major Incident Management activities, investigates and diagnoses issues to root cause level where possible, and works closely with Problem Management to prevent reoccurrence.With strong technical capability, this role trains, coaches, and supports peers while maintaining deep awareness of PayTech technologies, contributing to the continuous improvement and operational excellence of the entire Service Operations team. This role requires working on a shift pattern that operates 24/7. What you will be doing: Deliver rapid response to all inbound tickets and alerts, ensuring restoration of service within SLA. Act as first line technical resolver for incidents, service interruptions, and degraded performance. Lead and support Major Incident Management during shift (scribing, timekeeping, communications). Perform advanced system monitoring using internal and third party tools to detect early warning signs. Execute system changes in line with strict Change Management processes. Work from the top of the queue to provide fair, consistent, and timely service to all clients. Proactively identify risks or potential service disruptions across products and platforms. Resolve complex technical issues and take ownership of tickets through to full resolution. What you will bring: Essential Criteria: Strong demonstrable problem solving ability and ownership skills SQL - experience writing complex queries and/or Unix - high competence in investigation and troubleshooting and/or Ticket management in Jira or other JSM tools Proven experience managing client relationships and service expectations. Desirable Criteria: Experience in AppDynamics, Dynatrace or other alerting/monitoring tools Jira / Jira Service Desk Confluence Citrix Degree or equivalent in computing or a related technical/scientific discipline Experience working in a 24/7 operations centre or high availability environment Why Edenred PayTech? We are a subsidiary of the Edenred group and leaders in prepaid solutions including banking, virtual cards, debit, credit, and prepaid processing.As an Edenred PayTech employee you will get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business. What you will get: 25 days annual leave plus Bank Holidays Hybrid working environment (min. 3 days per week in the office) Pension Scheme - employer 6% with minimum employee contribution 3% Discretionary bonus scheme based on company and personal performance Medical & international travel cover (leisure and action sports) Income protection Life insurance (4x salary) Wellbeing Employee Assistance Program (extended access to family members) Monthly gym allowance Holiday trading scheme Season ticket loan Cycle to Work scheme Employee discount shopping platform Employee referral bonus scheme Digital learning platform Complimentary fruit and other 'in office' snacks & refreshments Volunteering programme Social events Diversity: Edenred PayTech are proud to be an equal opportunity employer. We will not discriminate against any applicant or employee based on age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information, or any other basis prohibited by applicable country or local laws.
27/07/2026
Full time
Frontline Technical Support Engineer (Shift)Applylocations: United Kingdom - Swindontime type: Full timeposted on: Posted Todayjob requisition id: JR020585Take a step forward and let Edenred surprise you.Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment. Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities. Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria. Frontline Technical Support Engineer (Shift) Salary: £30,000 pa + Bonus + Shift Allowance Swindon - Hybrid Edenred PayTech is hiring for a Frontline Technical Support Engineer to join our growing Service Operations team.The Frontline Technical Support Engineer (Shift) plays a key role within the 24/7 Service Operations function, providing rapid technical response, advanced system monitoring, and first line restoration of service to ensure the stability and availability of all PayTech systems.The role delivers high quality technical support across incidents, alerts, and service requests, working within strict SLA timelines to minimise downtime and ensure seamless BAU operations. Acting as the first escalation point for live service issues, the engineer supports Major Incident Management activities, investigates and diagnoses issues to root cause level where possible, and works closely with Problem Management to prevent reoccurrence.With strong technical capability, this role trains, coaches, and supports peers while maintaining deep awareness of PayTech technologies, contributing to the continuous improvement and operational excellence of the entire Service Operations team. This role requires working on a shift pattern that operates 24/7. What you will be doing: Deliver rapid response to all inbound tickets and alerts, ensuring restoration of service within SLA. Act as first line technical resolver for incidents, service interruptions, and degraded performance. Lead and support Major Incident Management during shift (scribing, timekeeping, communications). Perform advanced system monitoring using internal and third party tools to detect early warning signs. Execute system changes in line with strict Change Management processes. Work from the top of the queue to provide fair, consistent, and timely service to all clients. Proactively identify risks or potential service disruptions across products and platforms. Resolve complex technical issues and take ownership of tickets through to full resolution. What you will bring: Essential Criteria: Strong demonstrable problem solving ability and ownership skills SQL - experience writing complex queries and/or Unix - high competence in investigation and troubleshooting and/or Ticket management in Jira or other JSM tools Proven experience managing client relationships and service expectations. Desirable Criteria: Experience in AppDynamics, Dynatrace or other alerting/monitoring tools Jira / Jira Service Desk Confluence Citrix Degree or equivalent in computing or a related technical/scientific discipline Experience working in a 24/7 operations centre or high availability environment Why Edenred PayTech? We are a subsidiary of the Edenred group and leaders in prepaid solutions including banking, virtual cards, debit, credit, and prepaid processing.As an Edenred PayTech employee you will get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business. What you will get: 25 days annual leave plus Bank Holidays Hybrid working environment (min. 3 days per week in the office) Pension Scheme - employer 6% with minimum employee contribution 3% Discretionary bonus scheme based on company and personal performance Medical & international travel cover (leisure and action sports) Income protection Life insurance (4x salary) Wellbeing Employee Assistance Program (extended access to family members) Monthly gym allowance Holiday trading scheme Season ticket loan Cycle to Work scheme Employee discount shopping platform Employee referral bonus scheme Digital learning platform Complimentary fruit and other 'in office' snacks & refreshments Volunteering programme Social events Diversity: Edenred PayTech are proud to be an equal opportunity employer. We will not discriminate against any applicant or employee based on age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information, or any other basis prohibited by applicable country or local laws.
Faites un pas en avant et laissez-vous surprendre par Edenred. Chaque jour, nous fournissons des solutions innovantes pour améliorer la vie de millions de personnes, en connectant les employés, les entreprises et les commerçants dans le monde entier. Nous savons qu'il y a des centaines de façons pour vous d'évoluer. Avec nous, vous développerez vos compétences dans un environnement multiculturel, stimulant et dynamique. Osez rejoindre Edenred et préparez-vous à vous épanouir dans une entreprise internationale qui vous offrira des opportunités infinies. La méritocratie fait partie de notre ADN. Chez Edenred, nous reconnaissons, recrutons et développons tous les talents. Venez comme vous êtes, dans le respect de votre singularité et contribuer à l'aventure Edenred avec nous. Nous nous engageons à prévenir toute forme de discrimination et à proposer à tous nos candidats des opportunités égales indépendamment de leur genre et expression de genre, handicap, origine, croyance religieuse et orientation sexuelle ou tout autre critère. Frontline Technical Support Engineer (Shift) Salary: £30,000 pa + Bonus + Shift Allowance Swindon - Hybrid Edenred PayTech is hiring for a Frontline Technical Support Engineer to join our growing Service Operations team. The Frontline Technical Support Engineer (Shift) plays a key role within the 24/7 Service Operations function, providing rapid technical response, advanced system monitoring, and first line restoration of service to ensure the stability and availability of all PayTech systems. The role delivers high quality technical support across incidents, alerts, and service requests, working within strict SLA timelines to minimise downtime and ensure seamless BAU operations. Acting as the first escalation point for live service issues, the engineer supports Major Incident Management activities, investigates and diagnoses issues to root cause level where possible, and works closely with Problem Management to prevent reoccurrence. With strong technical capability, this role trains, coaches, and supports peers while maintaining deep awareness of PayTech technologies, contributing to the continuous improvement and operational excellence of the entire Service Operations team. This role requires working on a shift pattern that operates 24/7. What you will be doing Deliver rapid response to all inbound tickets and alerts, ensuring restoration of service within SLA. Act as first line technical resolver for incidents, service interruptions, and degraded performance. Lead and support Major Incident Management during shift (scribing, timekeeping, communications). Perform advanced system monitoring using internal and third party tools to detect early warning signs. Execute system changes in line with strict Change Management processes. Work from the top of the queue to provide fair, consistent, and timely service to all clients. Proactively identify risks or potential service disruptions across products and platforms. Resolve complex technical issues and take ownership of tickets through to full resolution. What you will bring Essential Criteria: Strong demonstrable problem solving ability and ownership skills SQL - experience writing complex queries and/or Unix - high competence in investigation and troubleshooting and/or Ticket management in Jira or other JSM tools Proven experience managing client relationships and service expectations. Desirable Criteria: Experience in AppDynamics, Dynatrace or other alerting/monitoring tools Jira / Jira Service Desk Confluence Citrix Degree or equivalent in computing or a related technical/scientific discipline Experience working in a 24/7 operations centre or high availability environment Why Edenred PayTech? We are a subsidiary of the Edenred group and leaders in prepaid solutions including banking, virtual cards, debit, credit, and prepaid processing. As an Edenred PayTech employee you will get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business. What you will get 25 days annual leave plus Bank Holidays Hybrid working environment (min. 3 days per week in the office) Pension Scheme - employer 6% with minimum employee contribution 3% Discretionary bonus scheme based on company and personal performance Medical & international travel cover (leisure and action sports) Income protection Life insurance (4x salary) Wellbeing Employee Assistance Program (extended access to family members) Monthly gym allowance Holiday trading scheme Cycle to Work scheme Employee discount shopping platform Employee referral bonus scheme Digital learning platform Complimentary fruit and other 'in office' snacks & refreshments Volunteering programme Social events Diversity: Edenred PayTech are proud to be an equal opportunity employer. We will not discriminate against any applicant or employee based on age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information, or any other basis prohibited by applicable country or local laws. L'état d'esprit Edenred - Nous sommes une entreprise unique. Nous recherchons de nouveaux collaborateurs prêts à prendre part à l'aventure Edenred avec la même énergie et la même passion que nous. Vous vous sentirez naturellement à l'aise chez Edenred, si vous aimez repousser les limites, expérimenter, vous améliorer constamment, gagner et progresser. Nous recherchons des femmes et des hommes qui partagent notre ambition, avec cette recherche de performance, cette envie de nous remettre en question et de se mettre eux-mêmes au défi pour aller chaque jour plus loin. Nous recherchons des femmes et des hommes qui veulent vibrer avec nous.
27/07/2026
Full time
Faites un pas en avant et laissez-vous surprendre par Edenred. Chaque jour, nous fournissons des solutions innovantes pour améliorer la vie de millions de personnes, en connectant les employés, les entreprises et les commerçants dans le monde entier. Nous savons qu'il y a des centaines de façons pour vous d'évoluer. Avec nous, vous développerez vos compétences dans un environnement multiculturel, stimulant et dynamique. Osez rejoindre Edenred et préparez-vous à vous épanouir dans une entreprise internationale qui vous offrira des opportunités infinies. La méritocratie fait partie de notre ADN. Chez Edenred, nous reconnaissons, recrutons et développons tous les talents. Venez comme vous êtes, dans le respect de votre singularité et contribuer à l'aventure Edenred avec nous. Nous nous engageons à prévenir toute forme de discrimination et à proposer à tous nos candidats des opportunités égales indépendamment de leur genre et expression de genre, handicap, origine, croyance religieuse et orientation sexuelle ou tout autre critère. Frontline Technical Support Engineer (Shift) Salary: £30,000 pa + Bonus + Shift Allowance Swindon - Hybrid Edenred PayTech is hiring for a Frontline Technical Support Engineer to join our growing Service Operations team. The Frontline Technical Support Engineer (Shift) plays a key role within the 24/7 Service Operations function, providing rapid technical response, advanced system monitoring, and first line restoration of service to ensure the stability and availability of all PayTech systems. The role delivers high quality technical support across incidents, alerts, and service requests, working within strict SLA timelines to minimise downtime and ensure seamless BAU operations. Acting as the first escalation point for live service issues, the engineer supports Major Incident Management activities, investigates and diagnoses issues to root cause level where possible, and works closely with Problem Management to prevent reoccurrence. With strong technical capability, this role trains, coaches, and supports peers while maintaining deep awareness of PayTech technologies, contributing to the continuous improvement and operational excellence of the entire Service Operations team. This role requires working on a shift pattern that operates 24/7. What you will be doing Deliver rapid response to all inbound tickets and alerts, ensuring restoration of service within SLA. Act as first line technical resolver for incidents, service interruptions, and degraded performance. Lead and support Major Incident Management during shift (scribing, timekeeping, communications). Perform advanced system monitoring using internal and third party tools to detect early warning signs. Execute system changes in line with strict Change Management processes. Work from the top of the queue to provide fair, consistent, and timely service to all clients. Proactively identify risks or potential service disruptions across products and platforms. Resolve complex technical issues and take ownership of tickets through to full resolution. What you will bring Essential Criteria: Strong demonstrable problem solving ability and ownership skills SQL - experience writing complex queries and/or Unix - high competence in investigation and troubleshooting and/or Ticket management in Jira or other JSM tools Proven experience managing client relationships and service expectations. Desirable Criteria: Experience in AppDynamics, Dynatrace or other alerting/monitoring tools Jira / Jira Service Desk Confluence Citrix Degree or equivalent in computing or a related technical/scientific discipline Experience working in a 24/7 operations centre or high availability environment Why Edenred PayTech? We are a subsidiary of the Edenred group and leaders in prepaid solutions including banking, virtual cards, debit, credit, and prepaid processing. As an Edenred PayTech employee you will get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business. What you will get 25 days annual leave plus Bank Holidays Hybrid working environment (min. 3 days per week in the office) Pension Scheme - employer 6% with minimum employee contribution 3% Discretionary bonus scheme based on company and personal performance Medical & international travel cover (leisure and action sports) Income protection Life insurance (4x salary) Wellbeing Employee Assistance Program (extended access to family members) Monthly gym allowance Holiday trading scheme Cycle to Work scheme Employee discount shopping platform Employee referral bonus scheme Digital learning platform Complimentary fruit and other 'in office' snacks & refreshments Volunteering programme Social events Diversity: Edenred PayTech are proud to be an equal opportunity employer. We will not discriminate against any applicant or employee based on age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information, or any other basis prohibited by applicable country or local laws. L'état d'esprit Edenred - Nous sommes une entreprise unique. Nous recherchons de nouveaux collaborateurs prêts à prendre part à l'aventure Edenred avec la même énergie et la même passion que nous. Vous vous sentirez naturellement à l'aise chez Edenred, si vous aimez repousser les limites, expérimenter, vous améliorer constamment, gagner et progresser. Nous recherchons des femmes et des hommes qui partagent notre ambition, avec cette recherche de performance, cette envie de nous remettre en question et de se mettre eux-mêmes au défi pour aller chaque jour plus loin. Nous recherchons des femmes et des hommes qui veulent vibrer avec nous.
Frontline Technical Support Engineer (Shift)Haelocations: United Kingdom - Swindontime type: Kokopäiväinenposted on: Julkaistu tänäänjob requisition id: JR020585Ota askel eteenpäin ja anna Edenredin yllättää sinut.Toimitamme joka päivä innovatiivisia ratkaisuja, jotka parantavat miljoonien ihmisten elämää ja yhdistävät työntekijät, yritykset ja kauppiaat ympäri maailmaa.Tiedämme, että sinulla on sata tapaa kasvaa. Meillä voit laajentaa taitojasi monikulttuurisessa, haastavassa ja dynaamisessa ympäristössä. Uskalla liittyä Edenrediin ja valmistaudu kukoistamaan globaalissa yrityksessä, joka tarjoaa sinulle loputtomasti mahdollisuuksia. Edenredissä on kyse meritokratiasta. Tulet sellaisena kuin olet ja annat panoksesi. Edenred-konserni tunnustaa, rekrytoi ja kehittää kaikkia kykyjä ja erityispiirteitä.Olemme sitoutuneet estämään kaikenlaisen syrjinnän ja tarjoamaan kaikille hakijoillemme yhtäläiset mahdollisuudet sukupuolesta ja sukupuolen ilmaisusta, vammaisuudesta, alkuperästä, uskonnollisesta vakaumuksesta ja seksuaalisesta suuntautumisesta tai muista kriteereistä riippumatta. Frontline Technical Support Engineer (Shift) Salary: £30,000 pa + Bonus + Shift Allowance Swindon - Hybrid Edenred PayTech is hiring for a Frontline Technical Support Engineer to join our growing Service Operations team.The Frontline Technical Support Engineer (Shift) plays a key role within the 24/7 Service Operations function, providing rapid technical response, advanced system monitoring, and first line restoration of service to ensure the stability and availability of all PayTech systems.The role delivers high quality technical support across incidents, alerts, and service requests, working within strict SLA timelines to minimise downtime and ensure seamless BAU operations. Acting as the first escalation point for live service issues, the engineer supports Major Incident Management activities, investigates and diagnoses issues to root cause level where possible, and works closely with Problem Management to prevent reoccurrence.With strong technical capability, this role trains, coaches, and supports peers while maintaining deep awareness of PayTech technologies, contributing to the continuous improvement and operational excellence of the entire Service Operations team. This role requires working on a shift pattern that operates 24/7. What you will be doing: Deliver rapid response to all inbound tickets and alerts, ensuring restoration of service within SLA. Act as first line technical resolver for incidents, service interruptions, and degraded performance. Lead and support Major Incident Management during shift (scribing, timekeeping, communications). Perform advanced system monitoring using internal and third party tools to detect early warning signs. Execute system changes in line with strict Change Management processes. Work from the top of the queue to provide fair, consistent, and timely service to all clients. Proactively identify risks or potential service disruptions across products and platforms. Resolve complex technical issues and take ownership of tickets through to full resolution. What you will bring: Essential Criteria: Strong demonstrable problem solving ability and ownership skills SQL - experience writing complex queries and/or Unix - high competence in investigation and troubleshooting and/or Ticket management in Jira or other JSM tools Proven experience managing client relationships and service expectations. Desirable Criteria: Experience in AppDynamics, Dynatrace or other alerting/monitoring tools Jira / Jira Service Desk Confluence Citrix Degree or equivalent in computing or a related technical/scientific discipline Experience working in a 24/7 operations centre or high availability environment Why Edenred PayTech? We are a subsidiary of the Edenred group and leaders in prepaid solutions including banking, virtual cards, debit, credit, and prepaid processing.As an Edenred PayTech employee you will get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business. What you will get: 25 days annual leave plus Bank Holidays Hybrid working environment (min. 3 days per week in the office) Pension Scheme - employer 6% with minimum employee contribution 3% Discretionary bonus scheme based on company and personal performance Medical & international travel cover (leisure and action sports) Income protection Life insurance (4x salary) Wellbeing Employee Assistance Program (extended access to family members) Monthly gym allowance Holiday trading scheme Season ticket loan Cycle to Work scheme Employee discount shopping platform Employee referral bonus scheme Digital learning platform Complimentary fruit and other 'in office' snacks & refreshments Volunteering programme Social events Diversity: Edenred PayTech are proud to be an equal opportunity employer. We will not discriminate against any applicant or employee based on age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information, or any other basis prohibited by applicable country or local laws. Apply now and Vibe with Us!
27/07/2026
Full time
Frontline Technical Support Engineer (Shift)Haelocations: United Kingdom - Swindontime type: Kokopäiväinenposted on: Julkaistu tänäänjob requisition id: JR020585Ota askel eteenpäin ja anna Edenredin yllättää sinut.Toimitamme joka päivä innovatiivisia ratkaisuja, jotka parantavat miljoonien ihmisten elämää ja yhdistävät työntekijät, yritykset ja kauppiaat ympäri maailmaa.Tiedämme, että sinulla on sata tapaa kasvaa. Meillä voit laajentaa taitojasi monikulttuurisessa, haastavassa ja dynaamisessa ympäristössä. Uskalla liittyä Edenrediin ja valmistaudu kukoistamaan globaalissa yrityksessä, joka tarjoaa sinulle loputtomasti mahdollisuuksia. Edenredissä on kyse meritokratiasta. Tulet sellaisena kuin olet ja annat panoksesi. Edenred-konserni tunnustaa, rekrytoi ja kehittää kaikkia kykyjä ja erityispiirteitä.Olemme sitoutuneet estämään kaikenlaisen syrjinnän ja tarjoamaan kaikille hakijoillemme yhtäläiset mahdollisuudet sukupuolesta ja sukupuolen ilmaisusta, vammaisuudesta, alkuperästä, uskonnollisesta vakaumuksesta ja seksuaalisesta suuntautumisesta tai muista kriteereistä riippumatta. Frontline Technical Support Engineer (Shift) Salary: £30,000 pa + Bonus + Shift Allowance Swindon - Hybrid Edenred PayTech is hiring for a Frontline Technical Support Engineer to join our growing Service Operations team.The Frontline Technical Support Engineer (Shift) plays a key role within the 24/7 Service Operations function, providing rapid technical response, advanced system monitoring, and first line restoration of service to ensure the stability and availability of all PayTech systems.The role delivers high quality technical support across incidents, alerts, and service requests, working within strict SLA timelines to minimise downtime and ensure seamless BAU operations. Acting as the first escalation point for live service issues, the engineer supports Major Incident Management activities, investigates and diagnoses issues to root cause level where possible, and works closely with Problem Management to prevent reoccurrence.With strong technical capability, this role trains, coaches, and supports peers while maintaining deep awareness of PayTech technologies, contributing to the continuous improvement and operational excellence of the entire Service Operations team. This role requires working on a shift pattern that operates 24/7. What you will be doing: Deliver rapid response to all inbound tickets and alerts, ensuring restoration of service within SLA. Act as first line technical resolver for incidents, service interruptions, and degraded performance. Lead and support Major Incident Management during shift (scribing, timekeeping, communications). Perform advanced system monitoring using internal and third party tools to detect early warning signs. Execute system changes in line with strict Change Management processes. Work from the top of the queue to provide fair, consistent, and timely service to all clients. Proactively identify risks or potential service disruptions across products and platforms. Resolve complex technical issues and take ownership of tickets through to full resolution. What you will bring: Essential Criteria: Strong demonstrable problem solving ability and ownership skills SQL - experience writing complex queries and/or Unix - high competence in investigation and troubleshooting and/or Ticket management in Jira or other JSM tools Proven experience managing client relationships and service expectations. Desirable Criteria: Experience in AppDynamics, Dynatrace or other alerting/monitoring tools Jira / Jira Service Desk Confluence Citrix Degree or equivalent in computing or a related technical/scientific discipline Experience working in a 24/7 operations centre or high availability environment Why Edenred PayTech? We are a subsidiary of the Edenred group and leaders in prepaid solutions including banking, virtual cards, debit, credit, and prepaid processing.As an Edenred PayTech employee you will get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business. What you will get: 25 days annual leave plus Bank Holidays Hybrid working environment (min. 3 days per week in the office) Pension Scheme - employer 6% with minimum employee contribution 3% Discretionary bonus scheme based on company and personal performance Medical & international travel cover (leisure and action sports) Income protection Life insurance (4x salary) Wellbeing Employee Assistance Program (extended access to family members) Monthly gym allowance Holiday trading scheme Season ticket loan Cycle to Work scheme Employee discount shopping platform Employee referral bonus scheme Digital learning platform Complimentary fruit and other 'in office' snacks & refreshments Volunteering programme Social events Diversity: Edenred PayTech are proud to be an equal opportunity employer. We will not discriminate against any applicant or employee based on age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information, or any other basis prohibited by applicable country or local laws. Apply now and Vibe with Us!
Frontline Technical Support Engineer (Shift) Salary: £30,000 pa + Bonus + Shift Allowance Swindon - Hybrid Edenred PayTech is hiring for a Frontline Technical Support Engineer to join our growing Service Operations team.The Frontline Technical Support Engineer (Shift) plays a key role within the 24/7 Service Operations function, providing rapid technical response, advanced system monitoring, and first line restoration of service to ensure the stability and availability of all PayTech systems.The role delivers high quality technical support across incidents, alerts, and service requests, working within strict SLA timelines to minimise downtime and ensure seamless BAU operations. Acting as the first escalation point for live service issues, the engineer supports Major Incident Management activities, investigates and diagnoses issues to root cause level where possible, and works closely with Problem Management to prevent reoccurrence.With strong technical capability, this role trains, coaches, and supports peers while maintaining deep awareness of PayTech technologies, contributing to the continuous improvement and operational excellence of the entire Service Operations team. This role requires working on a shift pattern that operates 24/7. What you will be doing: Deliver rapid response to all inbound tickets and alerts, ensuring restoration of service within SLA. Act as first line technical resolver for incidents, service interruptions, and degraded performance. Lead and support Major Incident Management during shift (scribing, timekeeping, communications). Perform advanced system monitoring using internal and third party tools to detect early warning signs. Execute system changes in line with strict Change Management processes. Work from the top of the queue to provide fair, consistent, and timely service to all clients. Proactively identify risks or potential service disruptions across products and platforms. Resolve complex technical issues and take ownership of tickets through to full resolution. What you will bring: Essential Criteria: Strong demonstrable problem solving ability and ownership skills SQL - experience writing complex queries and/or Unix - high competence in investigation and troubleshooting and/or Ticket management in Jira or other JSM tools Proven experience managing client relationships and service expectations. Desirable Criteria: Experience in AppDynamics, Dynatrace or other alerting/monitoring tools Jira / Jira Service Desk Confluence Citrix Degree or equivalent in computing or a related technical/scientific discipline Experience working in a 24/7 operations centre or high availability environment Why Edenred PayTech? We are a subsidiary of the Edenred group and leaders in prepaid solutions including banking, virtual cards, debit, credit, and prepaid processing.As an Edenred PayTech employee you will get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business. What you will get: 25 days annual leave plus Bank Holidays Hybrid working environment (min. 3 days per week in the office) Pension Scheme - employer 6% with minimum employee contribution 3% Discretionary bonus scheme based on company and personal performance Medical & international travel cover (leisure and action sports) Income protection Life insurance (4x salary) Wellbeing Employee Assistance Program (extended access to family members) Monthly gym allowance Holiday trading scheme Season ticket loan Cycle to Work scheme Employee discount shopping platform Employee referral bonus scheme Digital learning platform Complimentary fruit and other 'in office' snacks & refreshments Volunteering programme Social events Diversity: Edenred PayTech are proud to be an equal opportunity employer. We will not discriminate against any applicant or employee based on age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information, or any other basis prohibited by applicable country or local laws.
27/07/2026
Full time
Frontline Technical Support Engineer (Shift) Salary: £30,000 pa + Bonus + Shift Allowance Swindon - Hybrid Edenred PayTech is hiring for a Frontline Technical Support Engineer to join our growing Service Operations team.The Frontline Technical Support Engineer (Shift) plays a key role within the 24/7 Service Operations function, providing rapid technical response, advanced system monitoring, and first line restoration of service to ensure the stability and availability of all PayTech systems.The role delivers high quality technical support across incidents, alerts, and service requests, working within strict SLA timelines to minimise downtime and ensure seamless BAU operations. Acting as the first escalation point for live service issues, the engineer supports Major Incident Management activities, investigates and diagnoses issues to root cause level where possible, and works closely with Problem Management to prevent reoccurrence.With strong technical capability, this role trains, coaches, and supports peers while maintaining deep awareness of PayTech technologies, contributing to the continuous improvement and operational excellence of the entire Service Operations team. This role requires working on a shift pattern that operates 24/7. What you will be doing: Deliver rapid response to all inbound tickets and alerts, ensuring restoration of service within SLA. Act as first line technical resolver for incidents, service interruptions, and degraded performance. Lead and support Major Incident Management during shift (scribing, timekeeping, communications). Perform advanced system monitoring using internal and third party tools to detect early warning signs. Execute system changes in line with strict Change Management processes. Work from the top of the queue to provide fair, consistent, and timely service to all clients. Proactively identify risks or potential service disruptions across products and platforms. Resolve complex technical issues and take ownership of tickets through to full resolution. What you will bring: Essential Criteria: Strong demonstrable problem solving ability and ownership skills SQL - experience writing complex queries and/or Unix - high competence in investigation and troubleshooting and/or Ticket management in Jira or other JSM tools Proven experience managing client relationships and service expectations. Desirable Criteria: Experience in AppDynamics, Dynatrace or other alerting/monitoring tools Jira / Jira Service Desk Confluence Citrix Degree or equivalent in computing or a related technical/scientific discipline Experience working in a 24/7 operations centre or high availability environment Why Edenred PayTech? We are a subsidiary of the Edenred group and leaders in prepaid solutions including banking, virtual cards, debit, credit, and prepaid processing.As an Edenred PayTech employee you will get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business. What you will get: 25 days annual leave plus Bank Holidays Hybrid working environment (min. 3 days per week in the office) Pension Scheme - employer 6% with minimum employee contribution 3% Discretionary bonus scheme based on company and personal performance Medical & international travel cover (leisure and action sports) Income protection Life insurance (4x salary) Wellbeing Employee Assistance Program (extended access to family members) Monthly gym allowance Holiday trading scheme Season ticket loan Cycle to Work scheme Employee discount shopping platform Employee referral bonus scheme Digital learning platform Complimentary fruit and other 'in office' snacks & refreshments Volunteering programme Social events Diversity: Edenred PayTech are proud to be an equal opportunity employer. We will not discriminate against any applicant or employee based on age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information, or any other basis prohibited by applicable country or local laws.
IT Support Engineer Location: Hybrid of Hendon and remote dependent on business needs Salary: £28,800 - £33,900 We have an exciting entry level opportunity to join our Service Desk Team to provide systems administration support to end users of the biometric Services. This position will initially operate Monday - Friday 0900 - 1730 with the possibility to move to a shift pattern once trained. The team are accountable for Access, Event, Incident, Request and Problem Management activities. What will I be doing? The IT Support Engineer will contribute to the planning and development of the overall service, whilst undertaking duties of a similar level and nature elsewhere in Leidos if necessary to ensure that customer needs are met. Key Responsibilities Perform system administration tasks as defined by the Operating Procedures. Routinely monitor the system using the software and hardware tools provided. Respond appropriately to errors or faults as notified. Maintain information regarding programme system activities to be able to reply to enquiries. Provide assistance and initial information to callers. Identify and resolve common problems. Document solutions. Adhere to escalation/elevation processes and procedures. Input data into the call logging system accurately and timely. Refer incidents and service requests requiring further help to the appropriate person (e.g. 2nd Line Systems Administrators, Operations Support Group). What does Leidos need from me? Experience providing system administration to company or mission critical IT systems and the ability to contribute to their further development. Dedication to an ethos of excellent service and the ability to work effectively while under pressure. Excellent communication and interpersonal skills to meet the needs of a wide range of external and internal service clients and to develop effective working relationships within Leidos, both oral and written. IT troubleshooting skills to deal with a wide range of different processes and systems, with the ability to understand a problem by breaking it down systematically into its component parts. Commitment to working as a member of a team which replies flexibly to changing pressures and demands. An active interest in the development of the Service Desk function and its contribution to the programme. Ability to work under pressure to tight timescales. Proven ability to prioritise and organise a large busy workload, planning activities for self and others in a fast paced environment. Ability to work in the required environment including a satisfactory security clearance. Technology I will be supporting Unix Linux Microsoft Windows Bespoke Identification software Oracle databases SQL Netbackup LANDesk call logging and Service Management tool set ServiceNow call logging In possession of or able to gain the appropriate security clearance Additional information You will be required to gain UK SC (Security Clearance) for this role. To be eligible for this role you must have UK Citizenship and be a resident in the UK for a minimum of 5 years. Shift pattern after training (if applicable) 4 day shifts 07:30 to 20:00 hours 4 late shifts 13:00 to 01:30 hours 4 night shifts 19:30 to 08:00 hours What we do for you Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Flexi Time Working Commitment to Diversity We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws. Indicative pay range: £28,800 - £33,900.
27/07/2026
Full time
IT Support Engineer Location: Hybrid of Hendon and remote dependent on business needs Salary: £28,800 - £33,900 We have an exciting entry level opportunity to join our Service Desk Team to provide systems administration support to end users of the biometric Services. This position will initially operate Monday - Friday 0900 - 1730 with the possibility to move to a shift pattern once trained. The team are accountable for Access, Event, Incident, Request and Problem Management activities. What will I be doing? The IT Support Engineer will contribute to the planning and development of the overall service, whilst undertaking duties of a similar level and nature elsewhere in Leidos if necessary to ensure that customer needs are met. Key Responsibilities Perform system administration tasks as defined by the Operating Procedures. Routinely monitor the system using the software and hardware tools provided. Respond appropriately to errors or faults as notified. Maintain information regarding programme system activities to be able to reply to enquiries. Provide assistance and initial information to callers. Identify and resolve common problems. Document solutions. Adhere to escalation/elevation processes and procedures. Input data into the call logging system accurately and timely. Refer incidents and service requests requiring further help to the appropriate person (e.g. 2nd Line Systems Administrators, Operations Support Group). What does Leidos need from me? Experience providing system administration to company or mission critical IT systems and the ability to contribute to their further development. Dedication to an ethos of excellent service and the ability to work effectively while under pressure. Excellent communication and interpersonal skills to meet the needs of a wide range of external and internal service clients and to develop effective working relationships within Leidos, both oral and written. IT troubleshooting skills to deal with a wide range of different processes and systems, with the ability to understand a problem by breaking it down systematically into its component parts. Commitment to working as a member of a team which replies flexibly to changing pressures and demands. An active interest in the development of the Service Desk function and its contribution to the programme. Ability to work under pressure to tight timescales. Proven ability to prioritise and organise a large busy workload, planning activities for self and others in a fast paced environment. Ability to work in the required environment including a satisfactory security clearance. Technology I will be supporting Unix Linux Microsoft Windows Bespoke Identification software Oracle databases SQL Netbackup LANDesk call logging and Service Management tool set ServiceNow call logging In possession of or able to gain the appropriate security clearance Additional information You will be required to gain UK SC (Security Clearance) for this role. To be eligible for this role you must have UK Citizenship and be a resident in the UK for a minimum of 5 years. Shift pattern after training (if applicable) 4 day shifts 07:30 to 20:00 hours 4 late shifts 13:00 to 01:30 hours 4 night shifts 19:30 to 08:00 hours What we do for you Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Flexi Time Working Commitment to Diversity We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws. Indicative pay range: £28,800 - £33,900.
Frontline Technical Support Engineer (Shift)Applylocations: United Kingdom - Swindontime type: Full timeposted on: Posted Todayjob requisition id: JR020585Take a step forward and let Edenred surprise you.Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment. Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities. Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria. Frontline Technical Support Engineer (Shift) Salary: £30,000 pa + Bonus + Shift Allowance Swindon - Hybrid Edenred PayTech is hiring for a Frontline Technical Support Engineer to join our growing Service Operations team.The Frontline Technical Support Engineer (Shift) plays a key role within the 24/7 Service Operations function, providing rapid technical response, advanced system monitoring, and first line restoration of service to ensure the stability and availability of all PayTech systems.The role delivers high quality technical support across incidents, alerts, and service requests, working within strict SLA timelines to minimise downtime and ensure seamless BAU operations. Acting as the first escalation point for live service issues, the engineer supports Major Incident Management activities, investigates and diagnoses issues to root cause level where possible, and works closely with Problem Management to prevent reoccurrence.With strong technical capability, this role trains, coaches, and supports peers while maintaining deep awareness of PayTech technologies, contributing to the continuous improvement and operational excellence of the entire Service Operations team. This role requires working on a shift pattern that operates 24/7. What you will be doing: Deliver rapid response to all inbound tickets and alerts, ensuring restoration of service within SLA. Act as first line technical resolver for incidents, service interruptions, and degraded performance. Lead and support Major Incident Management during shift (scribing, timekeeping, communications). Perform advanced system monitoring using internal and third party tools to detect early warning signs. Execute system changes in line with strict Change Management processes. Work from the top of the queue to provide fair, consistent, and timely service to all clients. Proactively identify risks or potential service disruptions across products and platforms. Resolve complex technical issues and take ownership of tickets through to full resolution. What you will bring: Essential Criteria: Strong demonstrable problem solving ability and ownership skills SQL - experience writing complex queries and/or Unix - high competence in investigation and troubleshooting and/or Ticket management in Jira or other JSM tools Proven experience managing client relationships and service expectations. Desirable Criteria: Experience in AppDynamics, Dynatrace or other alerting/monitoring tools Jira / Jira Service Desk Confluence Citrix Degree or equivalent in computing or a related technical/scientific discipline Experience working in a 24/7 operations centre or high availability environment Why Edenred PayTech? We are a subsidiary of the Edenred group and leaders in prepaid solutions including banking, virtual cards, debit, credit, and prepaid processing.As an Edenred PayTech employee you will get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business. What you will get: 25 days annual leave plus Bank Holidays Hybrid working environment (min. 3 days per week in the office) Pension Scheme - employer 6% with minimum employee contribution 3% Discretionary bonus scheme based on company and personal performance Medical & international travel cover (leisure and action sports) Income protection Life insurance (4x salary) Wellbeing Employee Assistance Program (extended access to family members) Monthly gym allowance Holiday trading scheme Season ticket loan Cycle to Work scheme Employee discount shopping platform Employee referral bonus scheme Digital learning platform Complimentary fruit and other 'in office' snacks & refreshments Volunteering programme Social events Diversity: Edenred PayTech are proud to be an equal opportunity employer. We will not discriminate against any applicant or employee based on age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information, or any other basis prohibited by applicable country or local laws.
27/07/2026
Full time
Frontline Technical Support Engineer (Shift)Applylocations: United Kingdom - Swindontime type: Full timeposted on: Posted Todayjob requisition id: JR020585Take a step forward and let Edenred surprise you.Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment. Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities. Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria. Frontline Technical Support Engineer (Shift) Salary: £30,000 pa + Bonus + Shift Allowance Swindon - Hybrid Edenred PayTech is hiring for a Frontline Technical Support Engineer to join our growing Service Operations team.The Frontline Technical Support Engineer (Shift) plays a key role within the 24/7 Service Operations function, providing rapid technical response, advanced system monitoring, and first line restoration of service to ensure the stability and availability of all PayTech systems.The role delivers high quality technical support across incidents, alerts, and service requests, working within strict SLA timelines to minimise downtime and ensure seamless BAU operations. Acting as the first escalation point for live service issues, the engineer supports Major Incident Management activities, investigates and diagnoses issues to root cause level where possible, and works closely with Problem Management to prevent reoccurrence.With strong technical capability, this role trains, coaches, and supports peers while maintaining deep awareness of PayTech technologies, contributing to the continuous improvement and operational excellence of the entire Service Operations team. This role requires working on a shift pattern that operates 24/7. What you will be doing: Deliver rapid response to all inbound tickets and alerts, ensuring restoration of service within SLA. Act as first line technical resolver for incidents, service interruptions, and degraded performance. Lead and support Major Incident Management during shift (scribing, timekeeping, communications). Perform advanced system monitoring using internal and third party tools to detect early warning signs. Execute system changes in line with strict Change Management processes. Work from the top of the queue to provide fair, consistent, and timely service to all clients. Proactively identify risks or potential service disruptions across products and platforms. Resolve complex technical issues and take ownership of tickets through to full resolution. What you will bring: Essential Criteria: Strong demonstrable problem solving ability and ownership skills SQL - experience writing complex queries and/or Unix - high competence in investigation and troubleshooting and/or Ticket management in Jira or other JSM tools Proven experience managing client relationships and service expectations. Desirable Criteria: Experience in AppDynamics, Dynatrace or other alerting/monitoring tools Jira / Jira Service Desk Confluence Citrix Degree or equivalent in computing or a related technical/scientific discipline Experience working in a 24/7 operations centre or high availability environment Why Edenred PayTech? We are a subsidiary of the Edenred group and leaders in prepaid solutions including banking, virtual cards, debit, credit, and prepaid processing.As an Edenred PayTech employee you will get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business. What you will get: 25 days annual leave plus Bank Holidays Hybrid working environment (min. 3 days per week in the office) Pension Scheme - employer 6% with minimum employee contribution 3% Discretionary bonus scheme based on company and personal performance Medical & international travel cover (leisure and action sports) Income protection Life insurance (4x salary) Wellbeing Employee Assistance Program (extended access to family members) Monthly gym allowance Holiday trading scheme Season ticket loan Cycle to Work scheme Employee discount shopping platform Employee referral bonus scheme Digital learning platform Complimentary fruit and other 'in office' snacks & refreshments Volunteering programme Social events Diversity: Edenred PayTech are proud to be an equal opportunity employer. We will not discriminate against any applicant or employee based on age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information, or any other basis prohibited by applicable country or local laws.
Frontline Technical Support Engineer (Shift)Solicitarlocations: United Kingdom - Swindontime type: A tiempo completoposted on: Publicado hoyjob requisition id: JR020585Dé un paso adelante y deje que Edenred le sorprenda.Cada día, ofrecemos soluciones innovadoras para mejorar la vida de millones de personas, conectando a empleados, empresas y comerciantes de todo el mundo.Sabemos que hay cientos de formas de que crezcas. Con nosotros, ampliarás tus habilidades en un entorno multicultural, desafiante y dinámico. Atrévase a unirse a Edenred y prepárese para prosperar en una empresa global que le ofrecerá un sinfín de oportunidades. En Edenred todo gira en torno a la meritocracia. Vienes como eres y contribuyes. De hecho, el Grupo Edenred reconoce, contrata y desarrolla todos los talentos y singularidades.Nos comprometemos a evitar toda forma de discriminación y a ofrecer a todos nuestros candidatos igualdad de oportunidades independientemente de su sexo y expresión de género, discapacidad, origen, creencias religiosas y orientación sexual o cualquier otro criterio. Frontline Technical Support Engineer (Shift) Salary: £30,000 pa + Bonus + Shift Allowance Swindon - Hybrid Edenred PayTech is hiring for a Frontline Technical Support Engineer to join our growing Service Operations team.The Frontline Technical Support Engineer (Shift) plays a key role within the 24/7 Service Operations function, providing rapid technical response, advanced system monitoring, and first line restoration of service to ensure the stability and availability of all PayTech systems.The role delivers high quality technical support across incidents, alerts, and service requests, working within strict SLA timelines to minimise downtime and ensure seamless BAU operations. Acting as the first escalation point for live service issues, the engineer supports Major Incident Management activities, investigates and diagnoses issues to root cause level where possible, and works closely with Problem Management to prevent reoccurrence.With strong technical capability, this role trains, coaches, and supports peers while maintaining deep awareness of PayTech technologies, contributing to the continuous improvement and operational excellence of the entire Service Operations team. This role requires working on a shift pattern that operates 24/7. What you will be doing: Deliver rapid response to all inbound tickets and alerts, ensuring restoration of service within SLA. Act as first line technical resolver for incidents, service interruptions, and degraded performance. Lead and support Major Incident Management during shift (scribing, timekeeping, communications). Perform advanced system monitoring using internal and third party tools to detect early warning signs. Execute system changes in line with strict Change Management processes. Work from the top of the queue to provide fair, consistent, and timely service to all clients. Proactively identify risks or potential service disruptions across products and platforms. Resolve complex technical issues and take ownership of tickets through to full resolution. What you will bring: Essential Criteria: Strong demonstrable problem solving ability and ownership skills SQL - experience writing complex queries and/or Unix - high competence in investigation and troubleshooting and/or Ticket management in Jira or other JSM tools Proven experience managing client relationships and service expectations. Desirable Criteria: Experience in AppDynamics, Dynatrace or other alerting/monitoring tools Jira / Jira Service Desk Confluence Citrix Degree or equivalent in computing or a related technical/scientific discipline Experience working in a 24/7 operations centre or high availability environment Why Edenred PayTech? We are a subsidiary of the Edenred group and leaders in prepaid solutions including banking, virtual cards, debit, credit, and prepaid processing.As an Edenred PayTech employee you will get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business. What you will get: 25 days annual leave plus Bank Holidays Hybrid working environment (min. 3 days per week in the office) Pension Scheme - employer 6% with minimum employee contribution 3% Discretionary bonus scheme based on company and personal performance Medical & international travel cover (leisure and action sports) Income protection Life insurance (4x salary) Wellbeing Employee Assistance Program (extended access to family members) Monthly gym allowance Holiday trading scheme Season ticket loan Cycle to Work scheme Employee discount shopping platform Employee referral bonus scheme Digital learning platform Complimentary fruit and other 'in office' snacks & refreshments Volunteering programme Social events Diversity: Edenred PayTech are proud to be an equal opportunity employer. We will not discriminate against any applicant or employee based on age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information, or any other basis prohibited by applicable country or local laws.
27/07/2026
Full time
Frontline Technical Support Engineer (Shift)Solicitarlocations: United Kingdom - Swindontime type: A tiempo completoposted on: Publicado hoyjob requisition id: JR020585Dé un paso adelante y deje que Edenred le sorprenda.Cada día, ofrecemos soluciones innovadoras para mejorar la vida de millones de personas, conectando a empleados, empresas y comerciantes de todo el mundo.Sabemos que hay cientos de formas de que crezcas. Con nosotros, ampliarás tus habilidades en un entorno multicultural, desafiante y dinámico. Atrévase a unirse a Edenred y prepárese para prosperar en una empresa global que le ofrecerá un sinfín de oportunidades. En Edenred todo gira en torno a la meritocracia. Vienes como eres y contribuyes. De hecho, el Grupo Edenred reconoce, contrata y desarrolla todos los talentos y singularidades.Nos comprometemos a evitar toda forma de discriminación y a ofrecer a todos nuestros candidatos igualdad de oportunidades independientemente de su sexo y expresión de género, discapacidad, origen, creencias religiosas y orientación sexual o cualquier otro criterio. Frontline Technical Support Engineer (Shift) Salary: £30,000 pa + Bonus + Shift Allowance Swindon - Hybrid Edenred PayTech is hiring for a Frontline Technical Support Engineer to join our growing Service Operations team.The Frontline Technical Support Engineer (Shift) plays a key role within the 24/7 Service Operations function, providing rapid technical response, advanced system monitoring, and first line restoration of service to ensure the stability and availability of all PayTech systems.The role delivers high quality technical support across incidents, alerts, and service requests, working within strict SLA timelines to minimise downtime and ensure seamless BAU operations. Acting as the first escalation point for live service issues, the engineer supports Major Incident Management activities, investigates and diagnoses issues to root cause level where possible, and works closely with Problem Management to prevent reoccurrence.With strong technical capability, this role trains, coaches, and supports peers while maintaining deep awareness of PayTech technologies, contributing to the continuous improvement and operational excellence of the entire Service Operations team. This role requires working on a shift pattern that operates 24/7. What you will be doing: Deliver rapid response to all inbound tickets and alerts, ensuring restoration of service within SLA. Act as first line technical resolver for incidents, service interruptions, and degraded performance. Lead and support Major Incident Management during shift (scribing, timekeeping, communications). Perform advanced system monitoring using internal and third party tools to detect early warning signs. Execute system changes in line with strict Change Management processes. Work from the top of the queue to provide fair, consistent, and timely service to all clients. Proactively identify risks or potential service disruptions across products and platforms. Resolve complex technical issues and take ownership of tickets through to full resolution. What you will bring: Essential Criteria: Strong demonstrable problem solving ability and ownership skills SQL - experience writing complex queries and/or Unix - high competence in investigation and troubleshooting and/or Ticket management in Jira or other JSM tools Proven experience managing client relationships and service expectations. Desirable Criteria: Experience in AppDynamics, Dynatrace or other alerting/monitoring tools Jira / Jira Service Desk Confluence Citrix Degree or equivalent in computing or a related technical/scientific discipline Experience working in a 24/7 operations centre or high availability environment Why Edenred PayTech? We are a subsidiary of the Edenred group and leaders in prepaid solutions including banking, virtual cards, debit, credit, and prepaid processing.As an Edenred PayTech employee you will get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business. What you will get: 25 days annual leave plus Bank Holidays Hybrid working environment (min. 3 days per week in the office) Pension Scheme - employer 6% with minimum employee contribution 3% Discretionary bonus scheme based on company and personal performance Medical & international travel cover (leisure and action sports) Income protection Life insurance (4x salary) Wellbeing Employee Assistance Program (extended access to family members) Monthly gym allowance Holiday trading scheme Season ticket loan Cycle to Work scheme Employee discount shopping platform Employee referral bonus scheme Digital learning platform Complimentary fruit and other 'in office' snacks & refreshments Volunteering programme Social events Diversity: Edenred PayTech are proud to be an equal opportunity employer. We will not discriminate against any applicant or employee based on age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information, or any other basis prohibited by applicable country or local laws.
Description Software Engineer Farnborough, with flexibility to work from home dependent on business demands Salary: £47,600 - £61,000 The Role: The Software Engineer will play a critical role in both the sustainment of the current environment and the delivery of new capabilities. The selected individual will develop solutions to complex technical issues and problems, applying sound engineering principles to deliver high-quality, maintainable software. They will regularly demonstrate initiative and creativity in solving technical challenges and contribute to the continuous improvement of software development practices. As a Software Engineer at Leidos, you will be immersed in one of our key programmes. On behalf of our central government customer, you will have direct impact on the current and future iterations of one of our most important pieces of critical national infrastructure. This is a senior technical role. The individual will contribute to technical decision making, collaborate closely with engineers, architects, testers, and delivery teams, and be a key contributor to the successful delivery of software solutions. The Role responsibilities: Design, develop, debug, test, document, and deploy software enhancements aligned with the Software Development Strategy. Develop and maintain Java-based backend services and APIs that process business events and workflows, integrating with downstream systems and data services in a secure, highly available environment. Contribute to the design and implementation of software solutions by analysing requirements, system flows, data usage, and technical constraints. Produce clean, maintainable, and well-documented code in accordance with established engineering standards. Participate in code reviews and contribute to maintaining software quality across the development team. Develop and maintain unit and integration tests to ensure software quality and reliability. Work collaboratively with architects, engineers, and test teams to ensure new and modified software is fully verified prior to release. Support and contribute to the continuous improvement of CI/CD pipelines, quality gates, and security scanning processes. Assist in breaking down technical designs into deliverable tasks and contribute to Agile delivery activities including estimation, planning, and backlog refinement. Investigate and resolve defects, production issues, and operational support activities as required. Contribute to test automation initiatives within the project and work alongside the test team to improve automation coverage. Support Agile development practices and actively participate in Scrum ceremonies. Effectively communicate technical information, risks, and implementation considerations to team members and stakeholders. Mentor and support less experienced engineers, sharing knowledge and promoting good engineering practices. What does Leidos need from me? Proven software engineering experience, including hands-on delivery using: Java (Java 8 and modern Java versions such as 17 and 21) API design and implementation Strong understanding of software engineering principles, design patterns, and modern development practices. Experience delivering software as part of a collaborative Agile development team. Strong understanding of Git/Bitbucket source control and branching strategies. Familiarity with Relational Databases (PostgreSQL), SQL, and JDBC. Experience writing and maintaining unit and integration tests. Familiarity with Agile software development processes and iterative delivery models. Familiarity with the Atlassian tool suite (e.g. Jira, Bitbucket, Bamboo), or equivalent tooling, and a good understanding of CI/CD practices. Experience working within code review processes and software quality standards. Ability to troubleshoot and resolve complex technical issues with minimal supervision. Strong communication and collaboration skills. It would be great if you had: Familiarity with integration and architectural patterns (e.g. adapters, orchestration patterns such as saga). Experience with SOAP and REST web services. Experience with IBM Web Application Server or JBoss. Familiarity with Unix, Linux, or other variants. Perl, Python, and/or Bash scripting experience. Experience with C or C++. Strong performance analysis and debugging skills. Experience contributing to test automation initiatives (UI and/or API). Experience working in secure, regulated, or mission-critical environments. Customer-facing experience, including communicating technical status, risks, and recommendations to stakeholders. Clearance Requirements: Successful candidates will be required to be willing and able to obtain UK Security Clearances - this requires a minimum of 5 years residency in the UK What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Flexi-Time Working Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: Leidos UK & EUROPE - we work to make the worldsafer,healthier, andmore efficient through technology, engineering andscience. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: You can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and theirs. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares. Original Posting: For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: £47,600.00-£61,000.00 The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit . Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at . click apply for full job details
27/07/2026
Full time
Description Software Engineer Farnborough, with flexibility to work from home dependent on business demands Salary: £47,600 - £61,000 The Role: The Software Engineer will play a critical role in both the sustainment of the current environment and the delivery of new capabilities. The selected individual will develop solutions to complex technical issues and problems, applying sound engineering principles to deliver high-quality, maintainable software. They will regularly demonstrate initiative and creativity in solving technical challenges and contribute to the continuous improvement of software development practices. As a Software Engineer at Leidos, you will be immersed in one of our key programmes. On behalf of our central government customer, you will have direct impact on the current and future iterations of one of our most important pieces of critical national infrastructure. This is a senior technical role. The individual will contribute to technical decision making, collaborate closely with engineers, architects, testers, and delivery teams, and be a key contributor to the successful delivery of software solutions. The Role responsibilities: Design, develop, debug, test, document, and deploy software enhancements aligned with the Software Development Strategy. Develop and maintain Java-based backend services and APIs that process business events and workflows, integrating with downstream systems and data services in a secure, highly available environment. Contribute to the design and implementation of software solutions by analysing requirements, system flows, data usage, and technical constraints. Produce clean, maintainable, and well-documented code in accordance with established engineering standards. Participate in code reviews and contribute to maintaining software quality across the development team. Develop and maintain unit and integration tests to ensure software quality and reliability. Work collaboratively with architects, engineers, and test teams to ensure new and modified software is fully verified prior to release. Support and contribute to the continuous improvement of CI/CD pipelines, quality gates, and security scanning processes. Assist in breaking down technical designs into deliverable tasks and contribute to Agile delivery activities including estimation, planning, and backlog refinement. Investigate and resolve defects, production issues, and operational support activities as required. Contribute to test automation initiatives within the project and work alongside the test team to improve automation coverage. Support Agile development practices and actively participate in Scrum ceremonies. Effectively communicate technical information, risks, and implementation considerations to team members and stakeholders. Mentor and support less experienced engineers, sharing knowledge and promoting good engineering practices. What does Leidos need from me? Proven software engineering experience, including hands-on delivery using: Java (Java 8 and modern Java versions such as 17 and 21) API design and implementation Strong understanding of software engineering principles, design patterns, and modern development practices. Experience delivering software as part of a collaborative Agile development team. Strong understanding of Git/Bitbucket source control and branching strategies. Familiarity with Relational Databases (PostgreSQL), SQL, and JDBC. Experience writing and maintaining unit and integration tests. Familiarity with Agile software development processes and iterative delivery models. Familiarity with the Atlassian tool suite (e.g. Jira, Bitbucket, Bamboo), or equivalent tooling, and a good understanding of CI/CD practices. Experience working within code review processes and software quality standards. Ability to troubleshoot and resolve complex technical issues with minimal supervision. Strong communication and collaboration skills. It would be great if you had: Familiarity with integration and architectural patterns (e.g. adapters, orchestration patterns such as saga). Experience with SOAP and REST web services. Experience with IBM Web Application Server or JBoss. Familiarity with Unix, Linux, or other variants. Perl, Python, and/or Bash scripting experience. Experience with C or C++. Strong performance analysis and debugging skills. Experience contributing to test automation initiatives (UI and/or API). Experience working in secure, regulated, or mission-critical environments. Customer-facing experience, including communicating technical status, risks, and recommendations to stakeholders. Clearance Requirements: Successful candidates will be required to be willing and able to obtain UK Security Clearances - this requires a minimum of 5 years residency in the UK What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Flexi-Time Working Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: Leidos UK & EUROPE - we work to make the worldsafer,healthier, andmore efficient through technology, engineering andscience. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: You can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and theirs. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares. Original Posting: For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: £47,600.00-£61,000.00 The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit . Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at . click apply for full job details
# Manual Test Engineer - TelecomAbingdon, WokingApply for this job Permanent Experienced Professionals Products & Systems Engineering ID 523677-en\_GB Your role We are looking for a Telecom Test Engineer with experience in the Mobile Data Core domain to join our testing and validation team.In this role you will play a key role in: Validating 4G LTE EPC and 5G Core network functions Ensuring end-to-end functionality, performance, interoperability, and reliability of packet core solutions Designing and executing test cases, analyzing network protocols, troubleshooting issues Collaborating with development, system integration, and operations teams. Your profile Required Qualifications and Experience Bachelor's degree in Electronics & Communication Engineering, Telecommunications, Computer Science, Information Technology, or a related field. 3-8 years of experience in Telecom Testing with a focus on Data Core networks. Strong understanding of LTE EPC and 5G Core architecture. Preferred Technical Skills Traffic generation tools such as Spirent, Jmeter. Test automation using Python, Robot Framework, PyTest, or Shell scripting. Linux/Unix administration, SQL and basic database knowledge. Docker and Kubernetes, OpenShift or VMware virtualization platforms. CI/CD tools such as Jenkins, GitLab CI, or GitHub Actions. API testing using Postman or REST clients. Familiarity with Prometheus, Grafana, and ELK for monitoring and log analysis, virtualization and cloud-native telecom environments. Strong understanding of LTE EPC and 5G Core architecture. Good understanding of mobility procedures, bearer management, QoS, roaming, and subscriber lifecycle management. Desired Knowledge 3GPP specifications for LTE and 5G Core, Network slicing, Service-Based Architecture (SBA). VoLTE and VoNR call flows, Charging functions (OCS/CHF), Policy control (PCRF/PCF). Security and authentication procedures (AKA, EAP-AKA'). Roaming and interworking scenarios. High Availability (HA) and Disaster Recovery (DR) testing. Preferred Certifications 5G Core or LTE Certification. ISTQB Foundation Level. Red Hat Certified System Administrator (RHCSA). Kubernetes Certified Application Developer (CKAD) or Certified Kubernetes Administrator (CKA) (preferred). AWS, Azure, or Google Cloud certifications (preferred).If you're excited about this role but don't meet every requirement, we still encourage you to apply, your unique experience could be just what we need. Make it real - what does it mean for you? Open access to digital learning platforms Active employee networks promoting diversity, equity and inclusion like OutFront, CapAbility or Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. Capgemini. Make it real. Need to know All roles will require a level of security clearance; BPSS OR Security ClearanceOR Developed Vetting. This role requires 3 days/week office presence based in Reading. You can bring your whole self to work. At Capgemini building an inclusivefuture is part of everyday life and will be part of your working reality. We havebuilt a representative and welcoming environment, for everyone.
27/07/2026
Full time
# Manual Test Engineer - TelecomAbingdon, WokingApply for this job Permanent Experienced Professionals Products & Systems Engineering ID 523677-en\_GB Your role We are looking for a Telecom Test Engineer with experience in the Mobile Data Core domain to join our testing and validation team.In this role you will play a key role in: Validating 4G LTE EPC and 5G Core network functions Ensuring end-to-end functionality, performance, interoperability, and reliability of packet core solutions Designing and executing test cases, analyzing network protocols, troubleshooting issues Collaborating with development, system integration, and operations teams. Your profile Required Qualifications and Experience Bachelor's degree in Electronics & Communication Engineering, Telecommunications, Computer Science, Information Technology, or a related field. 3-8 years of experience in Telecom Testing with a focus on Data Core networks. Strong understanding of LTE EPC and 5G Core architecture. Preferred Technical Skills Traffic generation tools such as Spirent, Jmeter. Test automation using Python, Robot Framework, PyTest, or Shell scripting. Linux/Unix administration, SQL and basic database knowledge. Docker and Kubernetes, OpenShift or VMware virtualization platforms. CI/CD tools such as Jenkins, GitLab CI, or GitHub Actions. API testing using Postman or REST clients. Familiarity with Prometheus, Grafana, and ELK for monitoring and log analysis, virtualization and cloud-native telecom environments. Strong understanding of LTE EPC and 5G Core architecture. Good understanding of mobility procedures, bearer management, QoS, roaming, and subscriber lifecycle management. Desired Knowledge 3GPP specifications for LTE and 5G Core, Network slicing, Service-Based Architecture (SBA). VoLTE and VoNR call flows, Charging functions (OCS/CHF), Policy control (PCRF/PCF). Security and authentication procedures (AKA, EAP-AKA'). Roaming and interworking scenarios. High Availability (HA) and Disaster Recovery (DR) testing. Preferred Certifications 5G Core or LTE Certification. ISTQB Foundation Level. Red Hat Certified System Administrator (RHCSA). Kubernetes Certified Application Developer (CKAD) or Certified Kubernetes Administrator (CKA) (preferred). AWS, Azure, or Google Cloud certifications (preferred).If you're excited about this role but don't meet every requirement, we still encourage you to apply, your unique experience could be just what we need. Make it real - what does it mean for you? Open access to digital learning platforms Active employee networks promoting diversity, equity and inclusion like OutFront, CapAbility or Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. Capgemini. Make it real. Need to know All roles will require a level of security clearance; BPSS OR Security ClearanceOR Developed Vetting. This role requires 3 days/week office presence based in Reading. You can bring your whole self to work. At Capgemini building an inclusivefuture is part of everyday life and will be part of your working reality. We havebuilt a representative and welcoming environment, for everyone.
Location Overview The Cboe office in London is situated in The Monument Building, a modern space that spans two floors and features a spacious outdoor balcony. From the balcony, employees can enjoy stunning views of some of London's most iconic architectural landmarks, adding a unique touch to the work environment. The building is equipped with convenient amenities for office commuters, including bike storage and showers, making it easy for staff to freshen up after their commute. Its prime location in the heart of London's financial district ensures that employees have easy access to a variety of cafes, restaurants, and shops, creating an ideal balance of work and leisure. The office is located directly adjacent to the historic Monument to the Great Fire of London and is just across the street from the Monument Underground Station. This provides convenient transport links, with access to the West End in less than 15 minutes. The location blends the vibrancy of central London with the business-centric atmosphere of the City, making it an attractive hub for professionals. Role Overview The Network Operations Center (NOC) Engineer is a core member of Cboe's global infrastructure organization, responsible for operating, supporting, and continuously improving the reliability, performance, and fairness of network connectivity across highly distributed, latency-sensitive trading platforms spanning on-prem and cloud environments. This is a hands-on engineering role for experienced network technologists with deep expertise in routing, MPLS, firewalls, and packet-level troubleshooting, combined with working knowledge of cloud networking and automation. NOC Engineers function as true engineers-owning complex troubleshooting, real-time monitoring, incident response, change execution, and customer connectivity onboarding-while operating independently with minimal supervision. They collaborate directly with internal engineering teams and external customers, serve as escalation points, and communicate clearly with both technical stakeholders and senior leadership, translating complex issues into actionable outcomes. The role also emphasizes building efficient, modern operations through scripting, automation, and API-driven workflows to improve observability, accelerate root cause analysis, and reduce mean time to repair (MTTR). While familiarity with AI-assisted tooling is beneficial, the primary focus is on strong engineering fundamentals and practical automation that reduces operational friction. Success in this role requires sound operational judgment, strong communication skills, and the ability to translate complex telemetry and packet-level data into clear, actionable insights. Engineers are expected to perform effectively in a high-availability, always-on environment while supporting and evolving a next-generation, software-driven network and cloud operations function. Engineer and support customer connectivity across on prem and cloud environments, including circuit provisioning, AWS networking, and VPN connectivity, while configuring and deploying production changes across routing, firewall, and cloud network infrastructure Troubleshoot and support complex network environments (BGP, OSPF, MPLS, multicast, HSRP), partnering with customers and internal teams to validate connectivity, onboard new participants, and resolve issues across latency sensitive trading systems Provide real-time monitoring and incident response for global network infrastructure, analyzing telemetry, packet loss, and performance data to proactively identify issues and drive rapid resolution with clear communication Deliver high-quality customer support through ticket queues and direct engagement, serving as a trusted technical resource and ensuring clear, timely communication with both customers and internal stakeholders Lead escalations and advanced troubleshooting efforts across network, cloud, and infrastructure domains, collaborating with engineering teams and vendors to restore service and resolve complex issues Develop and maintain automation, monitoring enhancements, and observability tooling using scripting and API-driven integrations to improve efficiency, visibility, and troubleshooting speed Perform deep packet analysis and contribute to root cause investigations, translating low-level network data into clear findings that support long-term problem management and service improvement The ideal candidate has 3+ years of hands-on network engineering experience across Cisco, Arista, and/or Palo Alto environments, with strong fundamentals in routing, switching, and firewall technologies Experience troubleshooting complex network issues, including packet analysis using tools such as tcpdump, Wireshark, tshark, or similar 2-3+ years of UNIX/Linux experience, including shell access and command-line troubleshooting, with an emphasis on network diagnostics Experience with scripting and/or API-driven automation to improve operational efficiency and reduce manual effort Preferred Qualifications Working knowledge of AWS cloud networking, including VPCs, routing, security groups, and hybrid connectivity models Familiarity with network observability and monitoring tools (e.g., Grafana or similar) for telemetry analysis and troubleshooting Experience with advanced packet capture platforms (e.g., Corvil) or equivalent high-performance analysis tools Relevant industry certifications such as Cisco, AWS, Palo Alto, CompTIA Network+/Security+, or similar Benefits and Perks We value the total wellbeing of our people - including health, financial, personal and social wellness. We believe standard benefits like health insurance and fair pay are a given at any organization. Still, you should know we offer: Private Medical Insurance Life Insurance GP Service Fitness Corporate Membership Employee assistance Program (EAP) Eye Care Short Term Incentive (STI) Pension Income Protection Accident Insurance Business Travel Insurance Associate Referral Program Perks at Work Employee Stock Purchase Plan (ESPP) Season Ticket Loan LinkedIn Learning courses Service Awards Free lunch when in office Corporate Events Education Assistance Holiday (Annual Leave) Other Forms Enhanced Leave (Maternity, Paternity, Adoption, Compassionate Leave, Community Service / Volunteering Day & School Visit) Working Abroad Days Allowance More About Cboe Europe We're reimagining the future of the workplace by focusing on what matters most, our people. Our journey is an inclusive one. We're investing deeply in leadership programs and career development initiatives that ensure everyone has an equal chance to succeed. We work with purpose, solving problems with ingenuity, collaboration, and a lot of passion. We're an engaged and excited team connecting markets across borders and embracing growth in all its forms to achieve incredible outcomes. Learn more about life at Cboe on our website and LinkedIn. Equal Employment Opportunity We're proud to be an equal opportunity employer do not discriminate against any employee or applicant for employment based on any legally protected characteristic, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or Veteran status. We are committed to fostering a workplace where all individuals are valued and respected. Any communication from Cboe regarding this position will only come from a Cboe recruiter who has email or via LinkedIn Recruiter. Cboe does not use any other third party communication tools for recruiting purposes. Cboe is always looking for intelligent, innovative and hard-working individuals. Our success is based on our talented team of industry and technology professionals, which we believe is the strongest in the industry, and we pride ourselves on hiring the best and brightest. Cboe Global Markets is an Equal Opportunity Employer. For more information, please click the following links: Equal Employment Opportunity is The Law (in English) Equal Employment Opportunity is The Law (in Spanish) Equal Employment Opportunity is The Law (Supplement) E-Verify Participation Poster (English & Spanish) Right to Work Poster (English) Right to Work Poster (Spanish) If you have been contacted about a job opening at Cboe by someone that does not have email, this is NOT a trusted source. Cboe only utilizes emails or Linkedin messaging for recruitment purposes. Cboe does not use any other third-party messaging applications. We recommend that you refrain from responding to Cboe recruitment emails that are not from a email address and to file a complaint with the Internet Crime Complaint Center IC3 at If you have further questions, please reach out to the Cboe HR team at
27/07/2026
Full time
Location Overview The Cboe office in London is situated in The Monument Building, a modern space that spans two floors and features a spacious outdoor balcony. From the balcony, employees can enjoy stunning views of some of London's most iconic architectural landmarks, adding a unique touch to the work environment. The building is equipped with convenient amenities for office commuters, including bike storage and showers, making it easy for staff to freshen up after their commute. Its prime location in the heart of London's financial district ensures that employees have easy access to a variety of cafes, restaurants, and shops, creating an ideal balance of work and leisure. The office is located directly adjacent to the historic Monument to the Great Fire of London and is just across the street from the Monument Underground Station. This provides convenient transport links, with access to the West End in less than 15 minutes. The location blends the vibrancy of central London with the business-centric atmosphere of the City, making it an attractive hub for professionals. Role Overview The Network Operations Center (NOC) Engineer is a core member of Cboe's global infrastructure organization, responsible for operating, supporting, and continuously improving the reliability, performance, and fairness of network connectivity across highly distributed, latency-sensitive trading platforms spanning on-prem and cloud environments. This is a hands-on engineering role for experienced network technologists with deep expertise in routing, MPLS, firewalls, and packet-level troubleshooting, combined with working knowledge of cloud networking and automation. NOC Engineers function as true engineers-owning complex troubleshooting, real-time monitoring, incident response, change execution, and customer connectivity onboarding-while operating independently with minimal supervision. They collaborate directly with internal engineering teams and external customers, serve as escalation points, and communicate clearly with both technical stakeholders and senior leadership, translating complex issues into actionable outcomes. The role also emphasizes building efficient, modern operations through scripting, automation, and API-driven workflows to improve observability, accelerate root cause analysis, and reduce mean time to repair (MTTR). While familiarity with AI-assisted tooling is beneficial, the primary focus is on strong engineering fundamentals and practical automation that reduces operational friction. Success in this role requires sound operational judgment, strong communication skills, and the ability to translate complex telemetry and packet-level data into clear, actionable insights. Engineers are expected to perform effectively in a high-availability, always-on environment while supporting and evolving a next-generation, software-driven network and cloud operations function. Engineer and support customer connectivity across on prem and cloud environments, including circuit provisioning, AWS networking, and VPN connectivity, while configuring and deploying production changes across routing, firewall, and cloud network infrastructure Troubleshoot and support complex network environments (BGP, OSPF, MPLS, multicast, HSRP), partnering with customers and internal teams to validate connectivity, onboard new participants, and resolve issues across latency sensitive trading systems Provide real-time monitoring and incident response for global network infrastructure, analyzing telemetry, packet loss, and performance data to proactively identify issues and drive rapid resolution with clear communication Deliver high-quality customer support through ticket queues and direct engagement, serving as a trusted technical resource and ensuring clear, timely communication with both customers and internal stakeholders Lead escalations and advanced troubleshooting efforts across network, cloud, and infrastructure domains, collaborating with engineering teams and vendors to restore service and resolve complex issues Develop and maintain automation, monitoring enhancements, and observability tooling using scripting and API-driven integrations to improve efficiency, visibility, and troubleshooting speed Perform deep packet analysis and contribute to root cause investigations, translating low-level network data into clear findings that support long-term problem management and service improvement The ideal candidate has 3+ years of hands-on network engineering experience across Cisco, Arista, and/or Palo Alto environments, with strong fundamentals in routing, switching, and firewall technologies Experience troubleshooting complex network issues, including packet analysis using tools such as tcpdump, Wireshark, tshark, or similar 2-3+ years of UNIX/Linux experience, including shell access and command-line troubleshooting, with an emphasis on network diagnostics Experience with scripting and/or API-driven automation to improve operational efficiency and reduce manual effort Preferred Qualifications Working knowledge of AWS cloud networking, including VPCs, routing, security groups, and hybrid connectivity models Familiarity with network observability and monitoring tools (e.g., Grafana or similar) for telemetry analysis and troubleshooting Experience with advanced packet capture platforms (e.g., Corvil) or equivalent high-performance analysis tools Relevant industry certifications such as Cisco, AWS, Palo Alto, CompTIA Network+/Security+, or similar Benefits and Perks We value the total wellbeing of our people - including health, financial, personal and social wellness. We believe standard benefits like health insurance and fair pay are a given at any organization. Still, you should know we offer: Private Medical Insurance Life Insurance GP Service Fitness Corporate Membership Employee assistance Program (EAP) Eye Care Short Term Incentive (STI) Pension Income Protection Accident Insurance Business Travel Insurance Associate Referral Program Perks at Work Employee Stock Purchase Plan (ESPP) Season Ticket Loan LinkedIn Learning courses Service Awards Free lunch when in office Corporate Events Education Assistance Holiday (Annual Leave) Other Forms Enhanced Leave (Maternity, Paternity, Adoption, Compassionate Leave, Community Service / Volunteering Day & School Visit) Working Abroad Days Allowance More About Cboe Europe We're reimagining the future of the workplace by focusing on what matters most, our people. Our journey is an inclusive one. We're investing deeply in leadership programs and career development initiatives that ensure everyone has an equal chance to succeed. We work with purpose, solving problems with ingenuity, collaboration, and a lot of passion. We're an engaged and excited team connecting markets across borders and embracing growth in all its forms to achieve incredible outcomes. Learn more about life at Cboe on our website and LinkedIn. Equal Employment Opportunity We're proud to be an equal opportunity employer do not discriminate against any employee or applicant for employment based on any legally protected characteristic, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or Veteran status. We are committed to fostering a workplace where all individuals are valued and respected. Any communication from Cboe regarding this position will only come from a Cboe recruiter who has email or via LinkedIn Recruiter. Cboe does not use any other third party communication tools for recruiting purposes. Cboe is always looking for intelligent, innovative and hard-working individuals. Our success is based on our talented team of industry and technology professionals, which we believe is the strongest in the industry, and we pride ourselves on hiring the best and brightest. Cboe Global Markets is an Equal Opportunity Employer. For more information, please click the following links: Equal Employment Opportunity is The Law (in English) Equal Employment Opportunity is The Law (in Spanish) Equal Employment Opportunity is The Law (Supplement) E-Verify Participation Poster (English & Spanish) Right to Work Poster (English) Right to Work Poster (Spanish) If you have been contacted about a job opening at Cboe by someone that does not have email, this is NOT a trusted source. Cboe only utilizes emails or Linkedin messaging for recruitment purposes. Cboe does not use any other third-party messaging applications. We recommend that you refrain from responding to Cboe recruitment emails that are not from a email address and to file a complaint with the Internet Crime Complaint Center IC3 at If you have further questions, please reach out to the Cboe HR team at
Morgan-Stanley is seeking a Lead Infrastructure Engineer to design and maintain robust infrastructure automation systems. This role entails collaborating with development teams and leading a small team of engineers while ensuring the seamless operation of IT systems. The ideal candidate will possess advanced Python skills, an understanding of Unix components, and a proven record in technical leadership. This Vice President level position supports our algorithmic trading operations, with opportunities for mentorship and growth.
27/07/2026
Full time
Morgan-Stanley is seeking a Lead Infrastructure Engineer to design and maintain robust infrastructure automation systems. This role entails collaborating with development teams and leading a small team of engineers while ensuring the seamless operation of IT systems. The ideal candidate will possess advanced Python skills, an understanding of Unix components, and a proven record in technical leadership. This Vice President level position supports our algorithmic trading operations, with opportunities for mentorship and growth.
We're seeking a Lead Infrastructure Engineer covering designing, building and maintaining robust, resilient and scalable, infrastructure automation systems.In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Lead Cloud and Infrastructure Engineering position at Vice President level, which is part of the job family responsible for managing and optimizing technical infrastructure and ensuring the seamless operation of IT systems to support business needs effectively.Since 1935, Morgan Stanley has been a global leader in financial services, continually evolving and innovating to better serve clients and communities across more than 40 countries.What you'll do in the role:Design, implement and support new infrastructure solutions to enable our algorithmic trading business to operate in an efficient, effective and compliant manner.Collaborate closely with business-facing development groups, system administrators and enterprise infrastructure engineers to implement and maintain appropriate solutions to reduce costs and manage technology risk for our business.Act as a subject matter expert for our Linux-based electronic trading infrastructure platform.Mentor, coach and lead less experienced engineers.Provide technical leadership and vision for a small business-aligned team of engineers and SREs.Drive the continuous improvement of our infrastructure and working practices through regular reviews, blameless port-mortems and other SRE techniques.What you'll bring to the role:Advanced knowledge of the Python programming language and standard software engineering concepts such as common data structures, regular expressions, object-oriented programming, and advanced algorithms.Strong understanding of core Unix components - networking stack, daemon configuration, OS customisation.Experience with architecting large scale, robust, resilient and scalable systems. Domain expertise in infrastructure automation and integration.The ability to describe algorithmic and architectural trade-offs in an algebraic or quantitative fashion.Comfortable developing in a Linux and CLI-based environment.Knowledge of standard Linux command line debugging tools such as tcpdump and strace.Familiarity with modern development tools and practices including agentic-workflows, git, jenkins, test-driven development, and continuous integration.Can take full-lifecycle ownership of components within a project, from initial architecture design to ongoing support.A proven track record of technical leadership, able to work independently on both technical problems as well as customer interactions. The successful candidate will also be expected to provide technical mentorship and leadership to less experienced engineers.Familiarity with the Go programming language would also be useful. YOU CAN EXPECT FROM MORGAN STANLEY:At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.To learn more about our offices across the globe, please copy and paste into your browser.Certified Persons Regulatory Requirements:If this role is deemed a Certified role and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks.Flexible work statementInterested in flexible working opportunities? Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements. Speak to our recruitment team to find out more.Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.For more information, please visit: .
27/07/2026
Full time
We're seeking a Lead Infrastructure Engineer covering designing, building and maintaining robust, resilient and scalable, infrastructure automation systems.In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Lead Cloud and Infrastructure Engineering position at Vice President level, which is part of the job family responsible for managing and optimizing technical infrastructure and ensuring the seamless operation of IT systems to support business needs effectively.Since 1935, Morgan Stanley has been a global leader in financial services, continually evolving and innovating to better serve clients and communities across more than 40 countries.What you'll do in the role:Design, implement and support new infrastructure solutions to enable our algorithmic trading business to operate in an efficient, effective and compliant manner.Collaborate closely with business-facing development groups, system administrators and enterprise infrastructure engineers to implement and maintain appropriate solutions to reduce costs and manage technology risk for our business.Act as a subject matter expert for our Linux-based electronic trading infrastructure platform.Mentor, coach and lead less experienced engineers.Provide technical leadership and vision for a small business-aligned team of engineers and SREs.Drive the continuous improvement of our infrastructure and working practices through regular reviews, blameless port-mortems and other SRE techniques.What you'll bring to the role:Advanced knowledge of the Python programming language and standard software engineering concepts such as common data structures, regular expressions, object-oriented programming, and advanced algorithms.Strong understanding of core Unix components - networking stack, daemon configuration, OS customisation.Experience with architecting large scale, robust, resilient and scalable systems. Domain expertise in infrastructure automation and integration.The ability to describe algorithmic and architectural trade-offs in an algebraic or quantitative fashion.Comfortable developing in a Linux and CLI-based environment.Knowledge of standard Linux command line debugging tools such as tcpdump and strace.Familiarity with modern development tools and practices including agentic-workflows, git, jenkins, test-driven development, and continuous integration.Can take full-lifecycle ownership of components within a project, from initial architecture design to ongoing support.A proven track record of technical leadership, able to work independently on both technical problems as well as customer interactions. The successful candidate will also be expected to provide technical mentorship and leadership to less experienced engineers.Familiarity with the Go programming language would also be useful. YOU CAN EXPECT FROM MORGAN STANLEY:At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.To learn more about our offices across the globe, please copy and paste into your browser.Certified Persons Regulatory Requirements:If this role is deemed a Certified role and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks.Flexible work statementInterested in flexible working opportunities? Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements. Speak to our recruitment team to find out more.Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.For more information, please visit: .
We are seeking a highly skilled and hands-on Senior Network Engineer to join our Enterprise Network Services team with 8 years+ experience. This role is responsible for deploying and supporting critical network infrastructure across both internal enterprise environments and external customer-facing platforms. The ideal candidate will have extensive experience planning and executing critical network security and infrastructure patch rollouts in fast-paced, highly regulated, and uptime-sensitive environments. The role requires deep expertise in routing, switching, data centre networking, internet connectivity, network security, and production change management, preferably in a Financial Services Firm. The successful candidate will demonstrate a strong track record of executing complex infrastructure changes with minimal risk, maintaining network resiliency, and supporting business-critical services operating in 24x7 global environments. The ability to work both independently and as a team member is essential. In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is an Infrastructure Production Management & Reliability Engineering position at Director level, which is part of the job family responsible for maintaining the stability and reliability of the organization's infrastructure systems, ensuring optimal performance and availability to support business operations. Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world. What you'll do in the role: Implement, and support enterprise-scale network infrastructure across data centres, campus and branch environments. Provide Tier-3 support and technical leadership during major incidents and escalations. Develop and maintain network standards, update documentation, and engineering procedures. Lead planning, testing, risk assessment, and deployment of critical security and infrastructure patches across production environments, ensuring timely rollout with zero unplanned outages. Drive execution of complex, large-scale maintenance activities across global environments with minimal customer or business impact. Coordinate maintenance windows, rollback plans, validation testing, and post-implementation reviews. Ensure compliance with security, audit, and regulatory requirements through timely remediation of vulnerabilities. Partner with Security, Infrastructure, Application, and Operations teams to prioritize remediation activities and maintain resilient business services. Coordinate end-to-end remediation activities including maintenance windows and pre/post validations across multiple stakeholders, including business application owners, multiple infrastructure teams (Unix, Load Balancer, Firewall etc), security teams, and all relevant third-party vendors (Cisco/Arista etc). Maintain high availability and resilience of business-critical services while improving network reliability and security posture. Monitor network performance and proactively identify risks before they impact production. Develop automation solutions using Python, Ansible, or similar tools to improve operational and deployment efficiency. Standardize deployment procedures and reduce manual intervention through automation to lower operational risk. Drive operational excellence through continuous process improvement and infrastructure optimization. What you'll bring to the role: Strong hands-on experience with: Leaf-Spine Architectures across Cisco and Arista Platforms. Ethernet technologies: STP, 802.1Q, VPC, Multilayer Switching. IP Routing protocols: RIP, OSPF, BGP, MPBGP, TCP/IP. VxLAN. Platform knowledge on Cisco Switching & Routing Platforms. Platform Knowledge on Arista Switching platforms. Wireshark, Infoblox, HPNA, Splunk, Sevone is a plus. Good to have some cloud and wireless knowledge Familiarity with JIRA for project and task management, specifically work in Agile. Ansible, Python, Terraform, Github. At least 8 + years' relevant experience. Proven experience executing critical security patching and production network upgrades in large-scale environments - global data centres and branch sites. Experience operating in financial services, trading, telecommunications, cloud, or other mission-critical environments. Demonstrated ability to perform complex maintenance and migration activities during scheduled change windows. Strong understanding of network resiliency, high availability, and disaster recovery principles. Willingness to support weekend implementations, emergency changes, and critical incident response when required. Preferred CCNP, CCIE, or equivalent industry certifications. Preferred knowledge of network automation frameworks. WHAT YOU CAN EXPECT FROM MORGAN STANLEY: At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste into your browser. Certified Persons Regulatory Requirements: If this role is deemed a Certified role and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks. Flexible work statement Interested in flexible working opportunities? Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements. Speak to our recruitment team to find out more. Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents. Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences. For more information, please visit:
27/07/2026
Full time
We are seeking a highly skilled and hands-on Senior Network Engineer to join our Enterprise Network Services team with 8 years+ experience. This role is responsible for deploying and supporting critical network infrastructure across both internal enterprise environments and external customer-facing platforms. The ideal candidate will have extensive experience planning and executing critical network security and infrastructure patch rollouts in fast-paced, highly regulated, and uptime-sensitive environments. The role requires deep expertise in routing, switching, data centre networking, internet connectivity, network security, and production change management, preferably in a Financial Services Firm. The successful candidate will demonstrate a strong track record of executing complex infrastructure changes with minimal risk, maintaining network resiliency, and supporting business-critical services operating in 24x7 global environments. The ability to work both independently and as a team member is essential. In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is an Infrastructure Production Management & Reliability Engineering position at Director level, which is part of the job family responsible for maintaining the stability and reliability of the organization's infrastructure systems, ensuring optimal performance and availability to support business operations. Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world. What you'll do in the role: Implement, and support enterprise-scale network infrastructure across data centres, campus and branch environments. Provide Tier-3 support and technical leadership during major incidents and escalations. Develop and maintain network standards, update documentation, and engineering procedures. Lead planning, testing, risk assessment, and deployment of critical security and infrastructure patches across production environments, ensuring timely rollout with zero unplanned outages. Drive execution of complex, large-scale maintenance activities across global environments with minimal customer or business impact. Coordinate maintenance windows, rollback plans, validation testing, and post-implementation reviews. Ensure compliance with security, audit, and regulatory requirements through timely remediation of vulnerabilities. Partner with Security, Infrastructure, Application, and Operations teams to prioritize remediation activities and maintain resilient business services. Coordinate end-to-end remediation activities including maintenance windows and pre/post validations across multiple stakeholders, including business application owners, multiple infrastructure teams (Unix, Load Balancer, Firewall etc), security teams, and all relevant third-party vendors (Cisco/Arista etc). Maintain high availability and resilience of business-critical services while improving network reliability and security posture. Monitor network performance and proactively identify risks before they impact production. Develop automation solutions using Python, Ansible, or similar tools to improve operational and deployment efficiency. Standardize deployment procedures and reduce manual intervention through automation to lower operational risk. Drive operational excellence through continuous process improvement and infrastructure optimization. What you'll bring to the role: Strong hands-on experience with: Leaf-Spine Architectures across Cisco and Arista Platforms. Ethernet technologies: STP, 802.1Q, VPC, Multilayer Switching. IP Routing protocols: RIP, OSPF, BGP, MPBGP, TCP/IP. VxLAN. Platform knowledge on Cisco Switching & Routing Platforms. Platform Knowledge on Arista Switching platforms. Wireshark, Infoblox, HPNA, Splunk, Sevone is a plus. Good to have some cloud and wireless knowledge Familiarity with JIRA for project and task management, specifically work in Agile. Ansible, Python, Terraform, Github. At least 8 + years' relevant experience. Proven experience executing critical security patching and production network upgrades in large-scale environments - global data centres and branch sites. Experience operating in financial services, trading, telecommunications, cloud, or other mission-critical environments. Demonstrated ability to perform complex maintenance and migration activities during scheduled change windows. Strong understanding of network resiliency, high availability, and disaster recovery principles. Willingness to support weekend implementations, emergency changes, and critical incident response when required. Preferred CCNP, CCIE, or equivalent industry certifications. Preferred knowledge of network automation frameworks. WHAT YOU CAN EXPECT FROM MORGAN STANLEY: At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste into your browser. Certified Persons Regulatory Requirements: If this role is deemed a Certified role and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks. Flexible work statement Interested in flexible working opportunities? Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements. Speak to our recruitment team to find out more. Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents. Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences. For more information, please visit:
We are seeking a highly skilled and hands-on Senior Network Engineer to join our Enterprise Network Services team with 8 years+ experience. This role is responsible for deploying and supporting critical network infrastructure across both internal enterprise environments and external customer-facing platforms.The ideal candidate will have extensive experience planning and executing critical network security and infrastructure patch rollouts in fast-paced, highly regulated, and uptime-sensitive environments. The role requires deep expertise in routing, switching, data centre networking, internet connectivity, network security, and production change management, preferably in a Financial Services Firm.The successful candidate will demonstrate a strong track record of executing complex infrastructure changes with minimal risk, maintaining network resiliency, and supporting business-critical services operating in 24x7 global environments. The ability to work both independently and as a team member is essential.In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is an Infrastructure Production Management & Reliability Engineering position at Director level, which is part of the job family responsible for maintaining the stability and reliability of the organization's infrastructure systems, ensuring optimal performance and availability to support business operations.Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.What you'll do in the role:Implement, and support enterprise-scale network infrastructure across data centres, campus and branch environments.Provide Tier-3 support and technical leadership during major incidents and escalations.Develop and maintain network standards, update documentation, and engineering procedures.Lead planning, testing, risk assessment, and deployment of critical security and infrastructure patches across production environments, ensuring timely rollout with zero unplanned outages.Drive execution of complex, large-scale maintenance activities across global environments with minimal customer or business impact.Coordinate maintenance windows, rollback plans, validation testing, and post-implementation reviews.Ensure compliance with security, audit, and regulatory requirements through timely remediation of vulnerabilities.Partner with Security, Infrastructure, Application, and Operations teams to prioritize remediation activities and maintain resilient business services.Coordinate end-to-end remediation activities including maintenance windows and pre/post validations across multiple stakeholders, including business application owners, multiple infrastructure teams (Unix, Load Balancer, Firewall etc), security teams, and all relevant third-party vendors (Cisco/Arista etc).Maintain high availability and resilience of business-critical services while improving network reliability and security posture.Monitor network performance and proactively identify risks before they impact production.Develop automation solutions using Python, Ansible, or similar tools to improve operational and deployment efficiency.Standardize deployment procedures and reduce manual intervention through automation to lower operational risk.Drive operational excellence through continuous process improvement and infrastructure optimization.What you'll bring to the role:Strong hands-on experience with:Leaf-Spine Architectures across Cisco and Arista Platforms.Ethernet technologies: STP, 802.1Q, VPC, Multilayer Switching.IP Routing protocols: RIP, OSPF, BGP, MPBGP, TCP/IP.VxLAN.Platform knowledge on Cisco Switching & Routing Platforms.Platform Knowledge on Arista Switching platforms.Wireshark, Infoblox, HPNA, Splunk, Sevone is a plus.Good to have some cloud and wireless knowledgeFamiliarity with JIRA for project and task management, specifically work in Agile.Ansible, Python, Terraform, Github.At least 8 + years' relevant experience.Proven experience executing critical security patching and production network upgrades in large-scale environments - global data centres and branch sites.Experience operating in financial services, trading, telecommunications, cloud, or other mission-critical environments.Demonstrated ability to perform complex maintenance and migration activities during scheduled change windows.Strong understanding of network resiliency, high availability, and disaster recovery principles.Willingness to support weekend implementations, emergency changes, and critical incident response when required.Preferred CCNP, CCIE, or equivalent industry certifications.Preferred knowledge of network automation frameworks. YOU CAN EXPECT FROM MORGAN STANLEY:At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.To learn more about our offices across the globe, please copy and paste into your browser.Certified Persons Regulatory Requirements:If this role is deemed a Certified role and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks.Flexible work statementInterested in flexible working opportunities? Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements. Speak to our recruitment team to find out more.Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.For more information, please visit: .
27/07/2026
Full time
We are seeking a highly skilled and hands-on Senior Network Engineer to join our Enterprise Network Services team with 8 years+ experience. This role is responsible for deploying and supporting critical network infrastructure across both internal enterprise environments and external customer-facing platforms.The ideal candidate will have extensive experience planning and executing critical network security and infrastructure patch rollouts in fast-paced, highly regulated, and uptime-sensitive environments. The role requires deep expertise in routing, switching, data centre networking, internet connectivity, network security, and production change management, preferably in a Financial Services Firm.The successful candidate will demonstrate a strong track record of executing complex infrastructure changes with minimal risk, maintaining network resiliency, and supporting business-critical services operating in 24x7 global environments. The ability to work both independently and as a team member is essential.In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is an Infrastructure Production Management & Reliability Engineering position at Director level, which is part of the job family responsible for maintaining the stability and reliability of the organization's infrastructure systems, ensuring optimal performance and availability to support business operations.Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.What you'll do in the role:Implement, and support enterprise-scale network infrastructure across data centres, campus and branch environments.Provide Tier-3 support and technical leadership during major incidents and escalations.Develop and maintain network standards, update documentation, and engineering procedures.Lead planning, testing, risk assessment, and deployment of critical security and infrastructure patches across production environments, ensuring timely rollout with zero unplanned outages.Drive execution of complex, large-scale maintenance activities across global environments with minimal customer or business impact.Coordinate maintenance windows, rollback plans, validation testing, and post-implementation reviews.Ensure compliance with security, audit, and regulatory requirements through timely remediation of vulnerabilities.Partner with Security, Infrastructure, Application, and Operations teams to prioritize remediation activities and maintain resilient business services.Coordinate end-to-end remediation activities including maintenance windows and pre/post validations across multiple stakeholders, including business application owners, multiple infrastructure teams (Unix, Load Balancer, Firewall etc), security teams, and all relevant third-party vendors (Cisco/Arista etc).Maintain high availability and resilience of business-critical services while improving network reliability and security posture.Monitor network performance and proactively identify risks before they impact production.Develop automation solutions using Python, Ansible, or similar tools to improve operational and deployment efficiency.Standardize deployment procedures and reduce manual intervention through automation to lower operational risk.Drive operational excellence through continuous process improvement and infrastructure optimization.What you'll bring to the role:Strong hands-on experience with:Leaf-Spine Architectures across Cisco and Arista Platforms.Ethernet technologies: STP, 802.1Q, VPC, Multilayer Switching.IP Routing protocols: RIP, OSPF, BGP, MPBGP, TCP/IP.VxLAN.Platform knowledge on Cisco Switching & Routing Platforms.Platform Knowledge on Arista Switching platforms.Wireshark, Infoblox, HPNA, Splunk, Sevone is a plus.Good to have some cloud and wireless knowledgeFamiliarity with JIRA for project and task management, specifically work in Agile.Ansible, Python, Terraform, Github.At least 8 + years' relevant experience.Proven experience executing critical security patching and production network upgrades in large-scale environments - global data centres and branch sites.Experience operating in financial services, trading, telecommunications, cloud, or other mission-critical environments.Demonstrated ability to perform complex maintenance and migration activities during scheduled change windows.Strong understanding of network resiliency, high availability, and disaster recovery principles.Willingness to support weekend implementations, emergency changes, and critical incident response when required.Preferred CCNP, CCIE, or equivalent industry certifications.Preferred knowledge of network automation frameworks. YOU CAN EXPECT FROM MORGAN STANLEY:At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.To learn more about our offices across the globe, please copy and paste into your browser.Certified Persons Regulatory Requirements:If this role is deemed a Certified role and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks.Flexible work statementInterested in flexible working opportunities? Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements. Speak to our recruitment team to find out more.Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.For more information, please visit: .
Senior Software Engineer - Market Data Platform, Ticker Plant Runtime Services Location London Business Area Engineering and CTO Ref # Description & Requirements The Ticker Plant team is building one of the world's most sophisticated real-time market data systems, processing hundreds of billions of financial events daily across millions of instruments. Our platform is the backbone of Bloomberg's market data platform, serving as the source of truth for global financial markets. Who are we? The SRE team is central to Ticker Plant's success and are at the intersection of systems engineering and financial technology. We are engineers whose expertise centers on the emergent properties of a massively distributed, large-scale, real-time market data system. Our mission aligns with our customers' expectations, and we focus on the characteristics of the system they care about, namely: Correctness - the data a customer sees should accurately reflect the marketplace Performance - real-time latencies should be minimised; requests should be served without delay Availability - System components Will fail; in a sufficiently large system, parts of it fail all the time. But the system as a whole should not fail. Deployments and upgrades should not affect availability. We'll trust you to: Code - to read code, to debug code, and to write production-quality code. We provide software that defines the environment in which the component software runs. We build dashboards that are used to analyse current load and latency and plan for the impact of anticipated changes, but we also build the toolkits that allow for the software to be instrumented in the first place. Our platform technology provides self-service for many routine operations, and supports our Incident Response responsibilities. Design - We write code that integrates with components across the entire system. Often this work is done in collaboration with component teams. Our work with the component owners involves assessing workflows and designing appropriate interfaces that provide consistent access to the necessary functionality, and then building the applications that can perform many workflows via self-service or even automatically. Also, as components and product features move to production, we ensure that the features that are being introduced are supportable in production, without increasing operational load. Sometimes, this means advising the component team of existing solutions; in other cases, it means recognising gaps and filling those accordingly. This results in improving the designs of our features and our system. Analyse - Our key concern is the behaviour of the system. Often, we are asked to consider the impact of required or desired changes to the system before those changes make it to production. At other times, the system is simply not behaving as we expect, with no immediate obvious cause. We are the ones who are often asked to figure out what is going on. You'll need to have: Experience with an object-oriented programming language (C/C++, Python, Java, etc.) A Degree in Computer Science, Engineering, Mathematics, similar field of study or equivalent work experience Prior contributions to system design and architecture and scaling fault-tolerant, distributed systems Honest approach to problem-solving, and ability to collaborate with peers, partners and management Why this role matters: The market data infrastructure you'll help build and improve is mission-critical for the global financial industry. Your work will directly impact: The accuracy of financial market data worldwide The reliability of Bloomberg's core services The evolution of our market data architecture The future of financial technology We'd love to see: We primarily use C++ and Python, but an ability to present working solutions in any high-level programming language is sufficient to get started. We want to be clear here - this is a development position. In-depth knowledge of Linux/Unix Experience with blameless postmortems A passion for performance excellence, robustness and engineering mindset If indicated, please note that years of experience are a guide; we will consider applications from all candidates who can demonstrate the skills necessary for the role. Discover what makes Bloomberg unique - watch our for an inside look at our culture, values, and the people behind our success. Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email
27/07/2026
Full time
Senior Software Engineer - Market Data Platform, Ticker Plant Runtime Services Location London Business Area Engineering and CTO Ref # Description & Requirements The Ticker Plant team is building one of the world's most sophisticated real-time market data systems, processing hundreds of billions of financial events daily across millions of instruments. Our platform is the backbone of Bloomberg's market data platform, serving as the source of truth for global financial markets. Who are we? The SRE team is central to Ticker Plant's success and are at the intersection of systems engineering and financial technology. We are engineers whose expertise centers on the emergent properties of a massively distributed, large-scale, real-time market data system. Our mission aligns with our customers' expectations, and we focus on the characteristics of the system they care about, namely: Correctness - the data a customer sees should accurately reflect the marketplace Performance - real-time latencies should be minimised; requests should be served without delay Availability - System components Will fail; in a sufficiently large system, parts of it fail all the time. But the system as a whole should not fail. Deployments and upgrades should not affect availability. We'll trust you to: Code - to read code, to debug code, and to write production-quality code. We provide software that defines the environment in which the component software runs. We build dashboards that are used to analyse current load and latency and plan for the impact of anticipated changes, but we also build the toolkits that allow for the software to be instrumented in the first place. Our platform technology provides self-service for many routine operations, and supports our Incident Response responsibilities. Design - We write code that integrates with components across the entire system. Often this work is done in collaboration with component teams. Our work with the component owners involves assessing workflows and designing appropriate interfaces that provide consistent access to the necessary functionality, and then building the applications that can perform many workflows via self-service or even automatically. Also, as components and product features move to production, we ensure that the features that are being introduced are supportable in production, without increasing operational load. Sometimes, this means advising the component team of existing solutions; in other cases, it means recognising gaps and filling those accordingly. This results in improving the designs of our features and our system. Analyse - Our key concern is the behaviour of the system. Often, we are asked to consider the impact of required or desired changes to the system before those changes make it to production. At other times, the system is simply not behaving as we expect, with no immediate obvious cause. We are the ones who are often asked to figure out what is going on. You'll need to have: Experience with an object-oriented programming language (C/C++, Python, Java, etc.) A Degree in Computer Science, Engineering, Mathematics, similar field of study or equivalent work experience Prior contributions to system design and architecture and scaling fault-tolerant, distributed systems Honest approach to problem-solving, and ability to collaborate with peers, partners and management Why this role matters: The market data infrastructure you'll help build and improve is mission-critical for the global financial industry. Your work will directly impact: The accuracy of financial market data worldwide The reliability of Bloomberg's core services The evolution of our market data architecture The future of financial technology We'd love to see: We primarily use C++ and Python, but an ability to present working solutions in any high-level programming language is sufficient to get started. We want to be clear here - this is a development position. In-depth knowledge of Linux/Unix Experience with blameless postmortems A passion for performance excellence, robustness and engineering mindset If indicated, please note that years of experience are a guide; we will consider applications from all candidates who can demonstrate the skills necessary for the role. Discover what makes Bloomberg unique - watch our for an inside look at our culture, values, and the people behind our success. Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email
