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underwriting operations business partner
Senior Cloud Engineer
Pacific Asset Management, LLC
Senior Cloud EngineerApplylocations: London, UKtime type: Full timeposted on: Posted 5 Days Agojob requisition id: R16978 Job Title Senior Cloud Engineer Job Description The Senior Cloud Engineer plays a critical role in maintaining, optimising, and evolving PL Re's cloud hosted application workloads, with a primary focus on AWS. This is a high impact, hands on role responsible for operational excellence, security, reliability, and lifecycle management of cloud applications across multiple regions. The role sits at the intersection of cloud architecture, SRE, security, and developer experience, helping to raise the overall standard of cloud usage across PL Re. While experience in platform provisioning is required, this role does not focus on building or owning the core platform itself, but instead on operating, improving, and enabling solutions running on it in line with enterprise standards, Cloud Shared Services and governance expectations Key Responsibilities Platform Engineering & Cloud Operations Lead and deliver complex cloud and platform initiatives, taking ideas from concept through to production, resolving dependencies and ensuring reliable outcomes. Operate and evolve a global AWS application environment, supporting workloads across multiple regions within local business hours, and participating in out of hours on call rotas as required. Support the full lifecycle of application workloads, including maintenance, patching, backups, upgrades, and controlled decommissioning. Reliability, SRE & Observability Drive improvements in reliability, resilience, performance, and efficiency through strong SRE practices. Own and enhance observability and monitoring, ensuring meaningful alerting, clear operational dashboards, and rapid diagnosis of incidents. Raise the bar for operational maturity, including incident management, root cause analysis, and continuous improvement. Security, Compliance & Governance Ensure workloads are designed, deployed, and operated in line with cloud security, compliance, and governance requirements. Work closely with Information Security and Enterprise Architecture to ensure alignment with PL Re and Pacific Life standards. Maintain up to date technical and architectural documentation to support governance reviews and audit requirements. Enablement & Collaboration Collaborate with application and engineering teams to guide and influence cloud architecture decisions, ensuring a smooth, low friction path to production. Improve developer experience and tooling, including CI/CD pipelines, automation, and standardised patterns. Contribute to the definition of cloud design patterns, policies, and standards, feeding into wider platform strategy and governance. Potentially take on line or technical leadership responsibilities as the platform engineering capability matures working with an Enterprise wide leadership and team structure Skills & Experience - Essential Extensive experience designing, building, and operating distributed AWS environments, including networking, IAM, security, observability, and monitoring. Strong hands on experience with cloud security, compliance, and governance in enterprise or regulated environments. Proficiency in infrastructure as code (e.g. Terraform), CI/CD pipelines, and automation tooling. Hands on expertise in SRE and operational excellence, including monitoring, alerting, reliability improvement, and incident response. Proven ability to lead technical initiatives end to end, balancing robustness, efficiency, and developer usability. Experience operating and supporting Kubernetes based workloads in AWS. Skills & Experience - Desirable Experience supporting data, analytics, or modelling workloads in cloud environments. Familiarity with enterprise architecture principles and working within formal governance frameworks. Exposure to financial services, insurance, underwriting, or actuarial technology environments. Experience improving developer experience through tooling, templates, and platform capabilities. Behavioural Competencies Strong sense of ownership and accountability for operational outcomes. Clear, pragmatic communicator able to work effectively with engineers, architects, and risk stakeholders. Ability to lead through influence, setting practical standards and encouraging good cloud practice. Calm, analytical approach to problem solving in production and incident scenarios. Success Measures (Indicative) Stable, secure, and well operated AWS application workloads aligned to PL Re standards. Improved reliability, security posture, and operational maturity across cloud hosted solutions. Reduced friction for delivery teams through better tooling, guidance, and cloud enablement. Working For Pacific Life Re Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes.Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and well being initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events and overseeing volunteering opportunities. Benefits (Only for Permanent and Fixed Term Employees) Leave 25 days of annual leave with option to buy/sell more days Adoption and fertility leave Generous enhanced parental leaveHealthcare Comprehensive private insurance coverage for employee and dependents Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary Optical benefitsSavings & Retirement 15% combined employee/employer contributionsWellness Subsidized gym membership Access to Employee Assistance Program Cycle to Work and Electric Car Salary Sacrifice Scheme Time off for volunteering Charitable matching of employee donations You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible. Pacific Life Re Values Please click here to view our company values About UsAt Pacific Life Re, our vision is to bring an innovative and dynamic approach to the marketplace. Our global team is not afraid to disrupt and challenge industry thinking to provide the best life and health reinsurance services possible. Working in some of the most complex and fast-moving markets has taught us that knowledge and innovation go hand in hand. Today, we are continuing our rapid growth internationally with offices across Europe, Asia, North America, Australia, and Bermuda. With over 1000 employees across the globe, we take pride in our inclusive culture, underpinned by our values and behaviours, providing an environment where everyone can grow and develop.
20/05/2026
Full time
Senior Cloud EngineerApplylocations: London, UKtime type: Full timeposted on: Posted 5 Days Agojob requisition id: R16978 Job Title Senior Cloud Engineer Job Description The Senior Cloud Engineer plays a critical role in maintaining, optimising, and evolving PL Re's cloud hosted application workloads, with a primary focus on AWS. This is a high impact, hands on role responsible for operational excellence, security, reliability, and lifecycle management of cloud applications across multiple regions. The role sits at the intersection of cloud architecture, SRE, security, and developer experience, helping to raise the overall standard of cloud usage across PL Re. While experience in platform provisioning is required, this role does not focus on building or owning the core platform itself, but instead on operating, improving, and enabling solutions running on it in line with enterprise standards, Cloud Shared Services and governance expectations Key Responsibilities Platform Engineering & Cloud Operations Lead and deliver complex cloud and platform initiatives, taking ideas from concept through to production, resolving dependencies and ensuring reliable outcomes. Operate and evolve a global AWS application environment, supporting workloads across multiple regions within local business hours, and participating in out of hours on call rotas as required. Support the full lifecycle of application workloads, including maintenance, patching, backups, upgrades, and controlled decommissioning. Reliability, SRE & Observability Drive improvements in reliability, resilience, performance, and efficiency through strong SRE practices. Own and enhance observability and monitoring, ensuring meaningful alerting, clear operational dashboards, and rapid diagnosis of incidents. Raise the bar for operational maturity, including incident management, root cause analysis, and continuous improvement. Security, Compliance & Governance Ensure workloads are designed, deployed, and operated in line with cloud security, compliance, and governance requirements. Work closely with Information Security and Enterprise Architecture to ensure alignment with PL Re and Pacific Life standards. Maintain up to date technical and architectural documentation to support governance reviews and audit requirements. Enablement & Collaboration Collaborate with application and engineering teams to guide and influence cloud architecture decisions, ensuring a smooth, low friction path to production. Improve developer experience and tooling, including CI/CD pipelines, automation, and standardised patterns. Contribute to the definition of cloud design patterns, policies, and standards, feeding into wider platform strategy and governance. Potentially take on line or technical leadership responsibilities as the platform engineering capability matures working with an Enterprise wide leadership and team structure Skills & Experience - Essential Extensive experience designing, building, and operating distributed AWS environments, including networking, IAM, security, observability, and monitoring. Strong hands on experience with cloud security, compliance, and governance in enterprise or regulated environments. Proficiency in infrastructure as code (e.g. Terraform), CI/CD pipelines, and automation tooling. Hands on expertise in SRE and operational excellence, including monitoring, alerting, reliability improvement, and incident response. Proven ability to lead technical initiatives end to end, balancing robustness, efficiency, and developer usability. Experience operating and supporting Kubernetes based workloads in AWS. Skills & Experience - Desirable Experience supporting data, analytics, or modelling workloads in cloud environments. Familiarity with enterprise architecture principles and working within formal governance frameworks. Exposure to financial services, insurance, underwriting, or actuarial technology environments. Experience improving developer experience through tooling, templates, and platform capabilities. Behavioural Competencies Strong sense of ownership and accountability for operational outcomes. Clear, pragmatic communicator able to work effectively with engineers, architects, and risk stakeholders. Ability to lead through influence, setting practical standards and encouraging good cloud practice. Calm, analytical approach to problem solving in production and incident scenarios. Success Measures (Indicative) Stable, secure, and well operated AWS application workloads aligned to PL Re standards. Improved reliability, security posture, and operational maturity across cloud hosted solutions. Reduced friction for delivery teams through better tooling, guidance, and cloud enablement. Working For Pacific Life Re Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes.Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and well being initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events and overseeing volunteering opportunities. Benefits (Only for Permanent and Fixed Term Employees) Leave 25 days of annual leave with option to buy/sell more days Adoption and fertility leave Generous enhanced parental leaveHealthcare Comprehensive private insurance coverage for employee and dependents Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary Optical benefitsSavings & Retirement 15% combined employee/employer contributionsWellness Subsidized gym membership Access to Employee Assistance Program Cycle to Work and Electric Car Salary Sacrifice Scheme Time off for volunteering Charitable matching of employee donations You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible. Pacific Life Re Values Please click here to view our company values About UsAt Pacific Life Re, our vision is to bring an innovative and dynamic approach to the marketplace. Our global team is not afraid to disrupt and challenge industry thinking to provide the best life and health reinsurance services possible. Working in some of the most complex and fast-moving markets has taught us that knowledge and innovation go hand in hand. Today, we are continuing our rapid growth internationally with offices across Europe, Asia, North America, Australia, and Bermuda. With over 1000 employees across the globe, we take pride in our inclusive culture, underpinned by our values and behaviours, providing an environment where everyone can grow and develop.
Tenth Revolution Group
Contract Data Architect - London Market - £700/pd
Tenth Revolution Group
Contract Data Architect - London Market - £700/pd Please note - this role will require you to work from the Central London office 2-3 days per week. You must be UK based with the unrestricted right to work in the UK to be eligible for this role. This organisation is not able to offer sponsorship. I am working with my London Market broker client, a forward-thinking organisation modernising how data flows across the insurance value chain. This role sits at the heart of a high-profile broker-side transformation, combining deep London Market expertise with modern data and emerging AI capabilities. The Opportunity My London Market broker client is undertaking a strategic data initiative to design a future-state broker data model and clearly define how data integrates across core market and internal systems. The work will directly underpin new digital and AI-enabled capabilities, enabling the broker to offer the London Market something genuinely new in terms of insight, automation, and decision-making. This is a hands-on architecture role requiring strong engagement with business stakeholders, technology teams, and delivery partners. Key Responsibilities Design and define a broker-centric canonical data model for the London Market Map and document data integration flows across broker platforms and market systems (e.g. policy, placement, claims, bordereaux) Work closely with business, underwriting, and placement stakeholders to align data structures with real-world broker processes Define clear data ownership, semantics, and quality standards Support integration patterns and architectural decisions across legacy and modern platforms Enable downstream AI and advanced analytics use cases by ensuring data is structured, accessible, and fit for purpose Collaborate with engineering and delivery teams to ensure the model is practical, implementable, and scalable Required Experience Proven Data Architect experience within the London Market insurance ecosystem Strong understanding of broker operations and market interactions Hands-on experience creating enterprise or domain data models Experience defining data integration approaches across multiple systems Comfortable working in complex, multi-stakeholder environments Able to translate between business requirements and technical design Experience supporting modern data platforms (cloud, APIs, event-driven or integration layers) Highly Desirable Experience working with emerging AI technologies, advanced analytics, or data products Familiarity with London Market modernisation initiatives and digital market infrastructure Experience operating in transformation or change programmes This is a 6 month engagement which offers a day rate of £700/pd Outside IR35. To apply for this role please submit your CV or contact David Airey on or at . Tenth Revolution Group are the go-to recruiter for Data & AI roles in the UK offering more opportunities across the country than any other recruitment agency. We're the proud sponsor and supporter of SQLBits, Power Platform World Tour, and the London Fabric User Group. We are the global leaders in Data & AI recruitment.
19/05/2026
Contractor
Contract Data Architect - London Market - £700/pd Please note - this role will require you to work from the Central London office 2-3 days per week. You must be UK based with the unrestricted right to work in the UK to be eligible for this role. This organisation is not able to offer sponsorship. I am working with my London Market broker client, a forward-thinking organisation modernising how data flows across the insurance value chain. This role sits at the heart of a high-profile broker-side transformation, combining deep London Market expertise with modern data and emerging AI capabilities. The Opportunity My London Market broker client is undertaking a strategic data initiative to design a future-state broker data model and clearly define how data integrates across core market and internal systems. The work will directly underpin new digital and AI-enabled capabilities, enabling the broker to offer the London Market something genuinely new in terms of insight, automation, and decision-making. This is a hands-on architecture role requiring strong engagement with business stakeholders, technology teams, and delivery partners. Key Responsibilities Design and define a broker-centric canonical data model for the London Market Map and document data integration flows across broker platforms and market systems (e.g. policy, placement, claims, bordereaux) Work closely with business, underwriting, and placement stakeholders to align data structures with real-world broker processes Define clear data ownership, semantics, and quality standards Support integration patterns and architectural decisions across legacy and modern platforms Enable downstream AI and advanced analytics use cases by ensuring data is structured, accessible, and fit for purpose Collaborate with engineering and delivery teams to ensure the model is practical, implementable, and scalable Required Experience Proven Data Architect experience within the London Market insurance ecosystem Strong understanding of broker operations and market interactions Hands-on experience creating enterprise or domain data models Experience defining data integration approaches across multiple systems Comfortable working in complex, multi-stakeholder environments Able to translate between business requirements and technical design Experience supporting modern data platforms (cloud, APIs, event-driven or integration layers) Highly Desirable Experience working with emerging AI technologies, advanced analytics, or data products Familiarity with London Market modernisation initiatives and digital market infrastructure Experience operating in transformation or change programmes This is a 6 month engagement which offers a day rate of £700/pd Outside IR35. To apply for this role please submit your CV or contact David Airey on or at . Tenth Revolution Group are the go-to recruiter for Data & AI roles in the UK offering more opportunities across the country than any other recruitment agency. We're the proud sponsor and supporter of SQLBits, Power Platform World Tour, and the London Fabric User Group. We are the global leaders in Data & AI recruitment.
Vermelo RPO
Delivery Manager - 12 month FTC
Vermelo RPO
Delivery Manager - 12 month FTC Location: This is a flexible, hybrid role and can be based from any of our offices in Manchester, Stoke, Southport, Peterborough or Tunbridge Wells. We also have largely remote working options available. This role sits within out IT Operations department. As a Delivery Manager, you will be responsible for one or more squads, enabling them to develop and deliver exceptional technology products. You will coach and instil sustainable practices such as self-organisation, teamwork, and continuous improvement. Your role will be to cultivate a growth mindset, fostering a process, culture, and environment that empowers highly motivated, innovative squads to reach their full potential and deliver value for the business. Understanding the business delivery roadmap and technology landscape allows this role to effectively plan and ensure a reliably predictable change cycle. Key Accountabilities and Responsibilities: Lead teams and deliver change with your delivery expertise, utilising effective frameworks and best practices set out by the Head of Delivery Enablement. Provide effective coaching and guidance to your squads. Build, maintain and continually improve motivated, collaborative, and productive teams, fostering a positive and high-performing work environment. Support delivery by monitoring and reporting progress, ensuring timely and effective implementation. Communicate issues and impediments promptly to facilitate rapid decision-making. Manage expectations with senior colleagues and stakeholders, ensuring alignment and transparency. Track and report key performance metrics to stakeholders, providing insights into squad progress and areas for improvement. Collaborate closely with PM's, PO's and Senior DMs to prioritise and distribute work, ensuring alignment with organisational goals. Challenge teams to identify and address assumptions and risks throughout the delivery process, ensuring proactive risk management. Keep teams focused on delivering high-quality products and services, meeting or exceeding stakeholder expectations. Foster relationships for efficient cross-team collaboration and dependency management, enhancing overall organisational effectiveness. Collaborate with Technical Managers on resource allocation and feedback. Manage cross-squad dependencies to ensure seamless integration and collaboration. Continuously evaluate and improve best practices within the Delivery community. Skills, Experience and Knowledge: Proficiency in delivery practises including Agile and Lean, with a strong track record of building high-performing delivery teams using Scrum. Strong background in coaching with a passion for developing others. Ability to influence others and outstanding facilitation skills. Efficient in identifying and mitigating potential blockers or risks in delivery. Adequate technical understanding of software and the Software Development Life Cycle (SDLC). Ability to communicate effectively between technical and non-technical stakeholders. Skilled in communicating and visualising progress towards goals using delivery plans, metrics, and forecasting techniques. Familiarity with delivery management tools like Jira, Confluence, Trello, or Azure DevOps to streamline workflows (Advantageous). Experience in strategic planning and contributing to high-level decision-making (Advantageous). Relevant Agile certifications e.g. Certified Scrum Master, SAFe Agilist (Advantageous) Benefits: Starting with 24 days annual leave (plus bank holidays), this does increase with service Opportunity for a yearly bonus Collaborative, fast paced working environment Hybrid Working Modern, vibrant offices About Us Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers' advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as Confused, Go Compare and Compare the Market, via our broker partners.
19/05/2026
Full time
Delivery Manager - 12 month FTC Location: This is a flexible, hybrid role and can be based from any of our offices in Manchester, Stoke, Southport, Peterborough or Tunbridge Wells. We also have largely remote working options available. This role sits within out IT Operations department. As a Delivery Manager, you will be responsible for one or more squads, enabling them to develop and deliver exceptional technology products. You will coach and instil sustainable practices such as self-organisation, teamwork, and continuous improvement. Your role will be to cultivate a growth mindset, fostering a process, culture, and environment that empowers highly motivated, innovative squads to reach their full potential and deliver value for the business. Understanding the business delivery roadmap and technology landscape allows this role to effectively plan and ensure a reliably predictable change cycle. Key Accountabilities and Responsibilities: Lead teams and deliver change with your delivery expertise, utilising effective frameworks and best practices set out by the Head of Delivery Enablement. Provide effective coaching and guidance to your squads. Build, maintain and continually improve motivated, collaborative, and productive teams, fostering a positive and high-performing work environment. Support delivery by monitoring and reporting progress, ensuring timely and effective implementation. Communicate issues and impediments promptly to facilitate rapid decision-making. Manage expectations with senior colleagues and stakeholders, ensuring alignment and transparency. Track and report key performance metrics to stakeholders, providing insights into squad progress and areas for improvement. Collaborate closely with PM's, PO's and Senior DMs to prioritise and distribute work, ensuring alignment with organisational goals. Challenge teams to identify and address assumptions and risks throughout the delivery process, ensuring proactive risk management. Keep teams focused on delivering high-quality products and services, meeting or exceeding stakeholder expectations. Foster relationships for efficient cross-team collaboration and dependency management, enhancing overall organisational effectiveness. Collaborate with Technical Managers on resource allocation and feedback. Manage cross-squad dependencies to ensure seamless integration and collaboration. Continuously evaluate and improve best practices within the Delivery community. Skills, Experience and Knowledge: Proficiency in delivery practises including Agile and Lean, with a strong track record of building high-performing delivery teams using Scrum. Strong background in coaching with a passion for developing others. Ability to influence others and outstanding facilitation skills. Efficient in identifying and mitigating potential blockers or risks in delivery. Adequate technical understanding of software and the Software Development Life Cycle (SDLC). Ability to communicate effectively between technical and non-technical stakeholders. Skilled in communicating and visualising progress towards goals using delivery plans, metrics, and forecasting techniques. Familiarity with delivery management tools like Jira, Confluence, Trello, or Azure DevOps to streamline workflows (Advantageous). Experience in strategic planning and contributing to high-level decision-making (Advantageous). Relevant Agile certifications e.g. Certified Scrum Master, SAFe Agilist (Advantageous) Benefits: Starting with 24 days annual leave (plus bank holidays), this does increase with service Opportunity for a yearly bonus Collaborative, fast paced working environment Hybrid Working Modern, vibrant offices About Us Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers' advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as Confused, Go Compare and Compare the Market, via our broker partners.
Vermelo RPO
Delivery Manager
Vermelo RPO Peterborough, Cambridgeshire
Delivery Manager Location: This is a flexible, hybrid role and can be based from any of our offices in Manchester, Stoke, Southport, Peterborough or Tunbridge Wells. We also have largely remote working opportunities available. This role sits within out IT Operations department. As a Delivery Manager, you will be responsible for one or more squads, enabling them to develop and deliver exceptional technology products. You will coach and instil sustainable practices such as self-organisation, teamwork, and continuous improvement. Your role will be to cultivate a growth mindset, fostering a process, culture, and environment that empowers highly motivated, innovative squads to reach their full potential and deliver value for the business. Understanding the business delivery roadmap and technology landscape allows this role to effectively plan and ensure a reliably predictable change cycle. Key Accountabilities and Responsibilities: Lead teams and deliver change with your delivery expertise, utilising effective frameworks and best practices set out by the Head of Delivery Enablement. Provide effective coaching and guidance to your squads. Build, maintain and continually improve motivated, collaborative, and productive teams, fostering a positive and high-performing work environment. Support delivery by monitoring and reporting progress, ensuring timely and effective implementation. Communicate issues and impediments promptly to facilitate rapid decision-making. Manage expectations with senior colleagues and stakeholders, ensuring alignment and transparency. Track and report key performance metrics to stakeholders, providing insights into squad progress and areas for improvement. Collaborate closely with PM's, PO's and Senior DMs to prioritise and distribute work, ensuring alignment with organisational goals. Challenge teams to identify and address assumptions and risks throughout the delivery process, ensuring proactive risk management. Keep teams focused on delivering high-quality products and services, meeting or exceeding stakeholder expectations. Foster relationships for efficient cross-team collaboration and dependency management, enhancing overall organisational effectiveness. Collaborate with Technical Managers on resource allocation and feedback. Manage cross-squad dependencies to ensure seamless integration and collaboration. Continuously evaluate and improve best practices within the Delivery community. Skills, Experience and Knowledge: Proficiency in delivery practises including Agile and Lean, with a strong track record of building high-performing delivery teams using Scrum. Strong background in coaching with a passion for developing others. Ability to influence others and outstanding facilitation skills. Efficient in identifying and mitigating potential blockers or risks in delivery. Adequate technical understanding of software and the Software Development Life Cycle (SDLC). Ability to communicate effectively between technical and non-technical stakeholders. Skilled in communicating and visualising progress towards goals using delivery plans, metrics, and forecasting techniques. Familiarity with delivery management tools like Jira, Confluence, Trello, or Azure DevOps to streamline workflows (Advantageous). Experience in strategic planning and contributing to high-level decision-making (Advantageous). Relevant Agile certifications e.g. Certified Scrum Master, SAFe Agilist (Advantageous) Benefits: Starting with 24 days annual leave (plus bank holidays), this does increase with service Opportunity for a yearly bonus Collaborative, fast paced working environment Hybrid Working Modern, vibrant offices About Us Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers' advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as Confused, Go Compare and Compare the Market, via our broker partners.
19/05/2026
Full time
Delivery Manager Location: This is a flexible, hybrid role and can be based from any of our offices in Manchester, Stoke, Southport, Peterborough or Tunbridge Wells. We also have largely remote working opportunities available. This role sits within out IT Operations department. As a Delivery Manager, you will be responsible for one or more squads, enabling them to develop and deliver exceptional technology products. You will coach and instil sustainable practices such as self-organisation, teamwork, and continuous improvement. Your role will be to cultivate a growth mindset, fostering a process, culture, and environment that empowers highly motivated, innovative squads to reach their full potential and deliver value for the business. Understanding the business delivery roadmap and technology landscape allows this role to effectively plan and ensure a reliably predictable change cycle. Key Accountabilities and Responsibilities: Lead teams and deliver change with your delivery expertise, utilising effective frameworks and best practices set out by the Head of Delivery Enablement. Provide effective coaching and guidance to your squads. Build, maintain and continually improve motivated, collaborative, and productive teams, fostering a positive and high-performing work environment. Support delivery by monitoring and reporting progress, ensuring timely and effective implementation. Communicate issues and impediments promptly to facilitate rapid decision-making. Manage expectations with senior colleagues and stakeholders, ensuring alignment and transparency. Track and report key performance metrics to stakeholders, providing insights into squad progress and areas for improvement. Collaborate closely with PM's, PO's and Senior DMs to prioritise and distribute work, ensuring alignment with organisational goals. Challenge teams to identify and address assumptions and risks throughout the delivery process, ensuring proactive risk management. Keep teams focused on delivering high-quality products and services, meeting or exceeding stakeholder expectations. Foster relationships for efficient cross-team collaboration and dependency management, enhancing overall organisational effectiveness. Collaborate with Technical Managers on resource allocation and feedback. Manage cross-squad dependencies to ensure seamless integration and collaboration. Continuously evaluate and improve best practices within the Delivery community. Skills, Experience and Knowledge: Proficiency in delivery practises including Agile and Lean, with a strong track record of building high-performing delivery teams using Scrum. Strong background in coaching with a passion for developing others. Ability to influence others and outstanding facilitation skills. Efficient in identifying and mitigating potential blockers or risks in delivery. Adequate technical understanding of software and the Software Development Life Cycle (SDLC). Ability to communicate effectively between technical and non-technical stakeholders. Skilled in communicating and visualising progress towards goals using delivery plans, metrics, and forecasting techniques. Familiarity with delivery management tools like Jira, Confluence, Trello, or Azure DevOps to streamline workflows (Advantageous). Experience in strategic planning and contributing to high-level decision-making (Advantageous). Relevant Agile certifications e.g. Certified Scrum Master, SAFe Agilist (Advantageous) Benefits: Starting with 24 days annual leave (plus bank holidays), this does increase with service Opportunity for a yearly bonus Collaborative, fast paced working environment Hybrid Working Modern, vibrant offices About Us Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers' advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as Confused, Go Compare and Compare the Market, via our broker partners.
Sustainability & Governance Senior Associate
CFC
Sustainability & Governance Senior Associate Department: Governance Employment Type: Permanent - Full Time Location: UK - London Reporting To: Edward Shone Description We're looking for a Sustainability & Governance Manager to play a key role in supporting and embedding CFC's approach to sustainability, governance, and risk. This isn't a typical ESG role. Alongside contributing to the development and delivery of our sustainability strategy, you'll focus on making it real in how the business operates day to day, from underwriting and risk management through to policy governance and Board reporting. Working across a fast-moving, high-growth insurance business, you'll partner closely with teams across Underwriting, Governance, Operations and Finance to ensure sustainability is practical, measurable, and embedded in decision-making. You'll also support the ongoing development of our policy governance framework, helping ensure the right level of control, consistency, and oversight as we scale. About the role Contribute to the development and lead delivery of CFC's sustainability strategy, translating high-level ambition into clear priorities, frameworks, and actions aligned to our commercial and regulatory environment. Work closely with stakeholders across the business to embed ESG principles into day-to-day activity, providing guidance where needed and building a consistent understanding of sustainability expectations. Own the production of sustainability reporting across the Group, including Board and Committee outputs, and Syndicate 1988. The role will also contribute to regulatory submissions, external disclosures, and shareholder reporting. Ensure the business remains aligned with evolving sustainability regulations across multiple jurisdictions, coordinating activity across teams and staying close to emerging requirements. Partner with Risk to ensure sustainability risks are identified, assessed, and managed in line with the broader Risk Management Framework, with clear visibility through governance forums. Work with underwriting teams to embed ESG considerations into portfolio management, supporting the definition and monitoring of ESG appetite and strengthening reporting and oversight. Take ownership of day-to-day management of the Group's policy governance framework, maintaining a robust suite of policies across jurisdictions and supporting effective governance through the appropriate forums. Contribute to wider governance initiatives, playing a hands-on role in the ongoing development of CFC's Legal, Risk and Compliance capability. Working with the Head of Risk, manage the day-to-day relationship with the Group's insurance brokers and oversee the renewal of the Group's insurances and management of the programme. About you Experience in ESG, sustainability, governance, or risk within financial services, ideally insurance or the Lloyds Market Track record of delivering ESG or sustainability initiatives in a commercial environment Experience producing or contributing to Board or Committee-level reporting Familiarity with sustainability regulation and reporting frameworks, applied in practice Exposure to cross-functional working with Risk, Compliance, Underwriting, or Finance Understanding of governance frameworks, including policy or risk processes Good knowledge of ESG principles, regulation, and reporting requirements Understanding of governance structures and risk frameworks in financial services. Ability to interpret regulation and translate into practical actions Comfortable using data to support reporting and decision-making Strong stakeholder management and ability to influence across the business Clear communicator, able to tailor messages for different audiences Pragmatic and solutions-focused, balancing regulatory and commercial needs Well organised, able to manage multiple priorities in a fast-paced environment High attention to detail, particularly in reporting and governance
18/05/2026
Full time
Sustainability & Governance Senior Associate Department: Governance Employment Type: Permanent - Full Time Location: UK - London Reporting To: Edward Shone Description We're looking for a Sustainability & Governance Manager to play a key role in supporting and embedding CFC's approach to sustainability, governance, and risk. This isn't a typical ESG role. Alongside contributing to the development and delivery of our sustainability strategy, you'll focus on making it real in how the business operates day to day, from underwriting and risk management through to policy governance and Board reporting. Working across a fast-moving, high-growth insurance business, you'll partner closely with teams across Underwriting, Governance, Operations and Finance to ensure sustainability is practical, measurable, and embedded in decision-making. You'll also support the ongoing development of our policy governance framework, helping ensure the right level of control, consistency, and oversight as we scale. About the role Contribute to the development and lead delivery of CFC's sustainability strategy, translating high-level ambition into clear priorities, frameworks, and actions aligned to our commercial and regulatory environment. Work closely with stakeholders across the business to embed ESG principles into day-to-day activity, providing guidance where needed and building a consistent understanding of sustainability expectations. Own the production of sustainability reporting across the Group, including Board and Committee outputs, and Syndicate 1988. The role will also contribute to regulatory submissions, external disclosures, and shareholder reporting. Ensure the business remains aligned with evolving sustainability regulations across multiple jurisdictions, coordinating activity across teams and staying close to emerging requirements. Partner with Risk to ensure sustainability risks are identified, assessed, and managed in line with the broader Risk Management Framework, with clear visibility through governance forums. Work with underwriting teams to embed ESG considerations into portfolio management, supporting the definition and monitoring of ESG appetite and strengthening reporting and oversight. Take ownership of day-to-day management of the Group's policy governance framework, maintaining a robust suite of policies across jurisdictions and supporting effective governance through the appropriate forums. Contribute to wider governance initiatives, playing a hands-on role in the ongoing development of CFC's Legal, Risk and Compliance capability. Working with the Head of Risk, manage the day-to-day relationship with the Group's insurance brokers and oversee the renewal of the Group's insurances and management of the programme. About you Experience in ESG, sustainability, governance, or risk within financial services, ideally insurance or the Lloyds Market Track record of delivering ESG or sustainability initiatives in a commercial environment Experience producing or contributing to Board or Committee-level reporting Familiarity with sustainability regulation and reporting frameworks, applied in practice Exposure to cross-functional working with Risk, Compliance, Underwriting, or Finance Understanding of governance frameworks, including policy or risk processes Good knowledge of ESG principles, regulation, and reporting requirements Understanding of governance structures and risk frameworks in financial services. Ability to interpret regulation and translate into practical actions Comfortable using data to support reporting and decision-making Strong stakeholder management and ability to influence across the business Clear communicator, able to tailor messages for different audiences Pragmatic and solutions-focused, balancing regulatory and commercial needs Well organised, able to manage multiple priorities in a fast-paced environment High attention to detail, particularly in reporting and governance
Health Insurance Subject Matter Expert (Fully Remote)
CoverGo Limited
What You'll Do We are seeking a highly experienced Health Insurance Subject Matter Expert (SME) who has lived and breathed insurance operations and is ready to help transform the industry through technology. They think in systems, challenge the status quo, and are excited to translate years of operational expertise into intelligent product features, automation logic, and scalable workflows. This person brings deep health insurance domain knowledge and the drive to change the industry. This is a hands on, embedded role working closely with CoverGo's product and engineering teams to ensure what is built is accurate, compliant, and truly reflects how health insurance works in the real world. 1. Domain Expertise & Product Collaboration Support the product team throughout the feature development lifecycle with deep health insurance expertise and operational insight. Translate end to end health insurance processes - underwriting, policy administration, claims, renewals, billing - into clear product requirements and functional documentation. Validate and define business rules, decision engines, and workflow logic to ensure all outputs are accurate, compliant, and usable in real world scenarios. Participate actively in User Acceptance Testing (UAT) to validate functionality, workflows, and business logic. 2. STP, Automation & Workflow Design Design for maximum Straight Through Processing (STP) across product flows - minimising manual intervention through intelligent system design. Define automation rules, decisioning frameworks, and exception handling flows that reflect real world insurance operations. Ensure the product accurately reflects how the business operates, embedding efficiency and scalability directly into the system. 3. Compliance & Risk Embedded in Product Translate regulatory and policy requirements into system logic and product features. Conduct market and competitor research to identify feature gaps, best practices, and emerging trends in global health insurance. 4. Cross Functional Collaboration & Enablement Act as the bridge between Product, Engineering, and Business teams - translating business needs into product requirements into technical execution. Contribute to product roadmap discussions and prioritisation from a health insurance perspective. Engage with internal and external stakeholders, including clients, partners, and insurers, to gather feedback and validate product direction. Support GTM, sales, and pre sales efforts with deep functional expertise when needed. What We Need 12+ years of experience in the insurance industry, with strong exposure to end to end insurance operations. At least 5 years of hands on experience in health insurance with deep understanding of the full health insurance lifecycle, with domain expertise inside and out. Experience across 2 or more health insurance functions: product setup, underwriting, pricing, policy administration, endorsements, billing, claims, or renewals. Experience working cross functionally with product, technology, and business teams in a fast paced environment. Hands on, results oriented, and passionate about translating domain knowledge into real product features. Systems thinker with a natural ability to understand how processes connect, where automation can replace manual work, and how rules translate into logic. Critical, analytical, forward thinking, and innovative - able to identify gaps others miss and propose solutions, not just observations. Strong verbal and written communication skills - able to explain complex insurance concepts to technical and non technical audiences alike. Demonstrated client facing capability to handle clients and stakeholders confidently, even without formal sales experience. Nice to have (other advantages) Experience with other lines of business such as life and/or P&C insurance. Chartered Insurance Institute (CII) Certificate in Insurance or equivalent. Technology savvy - worked on digital transformation initiatives or has exposure to insurance systems. Insurtech experience as SME/Consultant is a strong plus. Exposure to multiple markets or global health insurance products. Why You'll Love Working Here Fully Remote Flexible Leave International Environment Competitive renumeration package Performance Bonus Company activities and events Learning and development plan Remote work allowance
18/05/2026
Full time
What You'll Do We are seeking a highly experienced Health Insurance Subject Matter Expert (SME) who has lived and breathed insurance operations and is ready to help transform the industry through technology. They think in systems, challenge the status quo, and are excited to translate years of operational expertise into intelligent product features, automation logic, and scalable workflows. This person brings deep health insurance domain knowledge and the drive to change the industry. This is a hands on, embedded role working closely with CoverGo's product and engineering teams to ensure what is built is accurate, compliant, and truly reflects how health insurance works in the real world. 1. Domain Expertise & Product Collaboration Support the product team throughout the feature development lifecycle with deep health insurance expertise and operational insight. Translate end to end health insurance processes - underwriting, policy administration, claims, renewals, billing - into clear product requirements and functional documentation. Validate and define business rules, decision engines, and workflow logic to ensure all outputs are accurate, compliant, and usable in real world scenarios. Participate actively in User Acceptance Testing (UAT) to validate functionality, workflows, and business logic. 2. STP, Automation & Workflow Design Design for maximum Straight Through Processing (STP) across product flows - minimising manual intervention through intelligent system design. Define automation rules, decisioning frameworks, and exception handling flows that reflect real world insurance operations. Ensure the product accurately reflects how the business operates, embedding efficiency and scalability directly into the system. 3. Compliance & Risk Embedded in Product Translate regulatory and policy requirements into system logic and product features. Conduct market and competitor research to identify feature gaps, best practices, and emerging trends in global health insurance. 4. Cross Functional Collaboration & Enablement Act as the bridge between Product, Engineering, and Business teams - translating business needs into product requirements into technical execution. Contribute to product roadmap discussions and prioritisation from a health insurance perspective. Engage with internal and external stakeholders, including clients, partners, and insurers, to gather feedback and validate product direction. Support GTM, sales, and pre sales efforts with deep functional expertise when needed. What We Need 12+ years of experience in the insurance industry, with strong exposure to end to end insurance operations. At least 5 years of hands on experience in health insurance with deep understanding of the full health insurance lifecycle, with domain expertise inside and out. Experience across 2 or more health insurance functions: product setup, underwriting, pricing, policy administration, endorsements, billing, claims, or renewals. Experience working cross functionally with product, technology, and business teams in a fast paced environment. Hands on, results oriented, and passionate about translating domain knowledge into real product features. Systems thinker with a natural ability to understand how processes connect, where automation can replace manual work, and how rules translate into logic. Critical, analytical, forward thinking, and innovative - able to identify gaps others miss and propose solutions, not just observations. Strong verbal and written communication skills - able to explain complex insurance concepts to technical and non technical audiences alike. Demonstrated client facing capability to handle clients and stakeholders confidently, even without formal sales experience. Nice to have (other advantages) Experience with other lines of business such as life and/or P&C insurance. Chartered Insurance Institute (CII) Certificate in Insurance or equivalent. Technology savvy - worked on digital transformation initiatives or has exposure to insurance systems. Insurtech experience as SME/Consultant is a strong plus. Exposure to multiple markets or global health insurance products. Why You'll Love Working Here Fully Remote Flexible Leave International Environment Competitive renumeration package Performance Bonus Company activities and events Learning and development plan Remote work allowance
Business Development Executive - London Market
Markel Corporation
Business Development Executive - London Market page is loaded Business Development Executive - London Marketlocations: London - UKtime type: Full timeposted on: Posted Todayjob requisition id: RWe are looking for an individual to join and help grow our portfolio as a Business Development Executive - London Market. Join us and play your part in something special! The opportunity: This role provides vital support to the Head of Distribution Strategy & Business Development and the Managing Director, enabling the effective management of key broker relationships and strategic initiatives across MINT and Wholesale.You will play a central role in managing Major Trading Partner (MTP) relationships, supporting governance and reporting, coordinating meetings and events, and acting as a key conduit between brokers and internal stakeholders. Over time, you'll also develop your own broker contacts and contribute to initiatives that support growth across products, markets and geographies. What you'll be doing: Support the Head of Distribution Strategy & Business Development and Managing Director in managing key broker relationships and strategic initiativesHelp manage Major Trading Partner (MTP) accounts, acting as a central point of contact for brokersCoordinate and support broker and internal strategy meetings, including preparation of materials and follow up actionsBuild strong relationships with senior internal stakeholders and underwriting teamsProduce and maintain management information to track broker performance and relationshipsSupport governance, regulatory reporting and contract administration Contribute to strategic projects, initiatives and broker engagement activityCoordinate broker events, training sessions and hospitality Our must-haves: Solid working knowledge of the insurance market and current developmentsStrong IT capability, with confidence producing management information and meeting materialsExcellent written and verbal communication skills, including clear note taking and the ability to lead discussionsStrong organisational skills, with the ability to manage priorities, plan workloads and meet deadlinesAbility to understand, interpret and support strategy, and apply it effectively across broker relationshipsProfessional, confident and relationship focused, with strong interpersonal and networking skillsProactive, self motivated and comfortable working independently while taking ownership of outcomesCommitted to personal development, continuous improvement and maintaining high standards of workFlexible and adaptable, with a collaborative mindset and strong attention to detailWho we are:Markel Group (NYSE - MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. We're all about people We win together We strive for better We enjoy the everyday We think further A great starting salary plus annual bonus & strong benefits package 25 days paid holiday plus Bank Holidays, with the opportunity to buy / sell extra leave Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer There are countless opportunities to learn new skills and develop in your career and we can provide the support needed to do just that!Choose 'Apply Now' to fill out our short application, so that we can find out more about you.Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at or call us on (0) to request any accommodations that may be needed. This includes alternative formats of any documents or information, on how to apply offline, or for further information on the interview process.
17/05/2026
Full time
Business Development Executive - London Market page is loaded Business Development Executive - London Marketlocations: London - UKtime type: Full timeposted on: Posted Todayjob requisition id: RWe are looking for an individual to join and help grow our portfolio as a Business Development Executive - London Market. Join us and play your part in something special! The opportunity: This role provides vital support to the Head of Distribution Strategy & Business Development and the Managing Director, enabling the effective management of key broker relationships and strategic initiatives across MINT and Wholesale.You will play a central role in managing Major Trading Partner (MTP) relationships, supporting governance and reporting, coordinating meetings and events, and acting as a key conduit between brokers and internal stakeholders. Over time, you'll also develop your own broker contacts and contribute to initiatives that support growth across products, markets and geographies. What you'll be doing: Support the Head of Distribution Strategy & Business Development and Managing Director in managing key broker relationships and strategic initiativesHelp manage Major Trading Partner (MTP) accounts, acting as a central point of contact for brokersCoordinate and support broker and internal strategy meetings, including preparation of materials and follow up actionsBuild strong relationships with senior internal stakeholders and underwriting teamsProduce and maintain management information to track broker performance and relationshipsSupport governance, regulatory reporting and contract administration Contribute to strategic projects, initiatives and broker engagement activityCoordinate broker events, training sessions and hospitality Our must-haves: Solid working knowledge of the insurance market and current developmentsStrong IT capability, with confidence producing management information and meeting materialsExcellent written and verbal communication skills, including clear note taking and the ability to lead discussionsStrong organisational skills, with the ability to manage priorities, plan workloads and meet deadlinesAbility to understand, interpret and support strategy, and apply it effectively across broker relationshipsProfessional, confident and relationship focused, with strong interpersonal and networking skillsProactive, self motivated and comfortable working independently while taking ownership of outcomesCommitted to personal development, continuous improvement and maintaining high standards of workFlexible and adaptable, with a collaborative mindset and strong attention to detailWho we are:Markel Group (NYSE - MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. We're all about people We win together We strive for better We enjoy the everyday We think further A great starting salary plus annual bonus & strong benefits package 25 days paid holiday plus Bank Holidays, with the opportunity to buy / sell extra leave Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer There are countless opportunities to learn new skills and develop in your career and we can provide the support needed to do just that!Choose 'Apply Now' to fill out our short application, so that we can find out more about you.Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at or call us on (0) to request any accommodations that may be needed. This includes alternative formats of any documents or information, on how to apply offline, or for further information on the interview process.
Sustainability & Governance Senior Associate
CFC
Sustainability & Governance Senior Associate Department: Governance Employment Type: Permanent - Full Time Location: UK - London Reporting To: Edward Shone Description We're looking for a Sustainability & Governance Manager to play a key role in supporting and embedding CFC's approach to sustainability, governance, and risk. This isn't a typical ESG role. Alongside contributing to the development and delivery of our sustainability strategy, you'll focus on making it real in how the business operates day to day, from underwriting and risk management through to policy governance and Board reporting. Working across a fast-moving, high-growth insurance business, you'll partner closely with teams across Underwriting, Governance, Operations and Finance to ensure sustainability is practical, measurable, and embedded in decision-making. You'll also support the ongoing development of our policy governance framework, helping ensure the right level of control, consistency, and oversight as we scale. About the role Contribute to the development and lead delivery of CFC's sustainability strategy, translating high-level ambition into clear priorities, frameworks, and actions aligned to our commercial and regulatory environment. Work closely with stakeholders across the business to embed ESG principles into day-to-day activity, providing guidance where needed and building a consistent understanding of sustainability expectations. Own the production of sustainability reporting across the Group, including Board and Committee outputs, and Syndicate 1988. The role will also contribute to regulatory submissions, external disclosures, and shareholder reporting. Ensure the business remains aligned with evolving sustainability regulations across multiple jurisdictions, coordinating activity across teams and staying close to emerging requirements. Partner with Risk to ensure sustainability risks are identified, assessed, and managed in line with the broader Risk Management Framework, with clear visibility through governance forums. Work with underwriting teams to embed ESG considerations into portfolio management, supporting the definition and monitoring of ESG appetite and strengthening reporting and oversight. Take ownership of day-to-day management of the Group's policy governance framework, maintaining a robust suite of policies across jurisdictions and supporting effective governance through the appropriate forums. Contribute to wider governance initiatives, playing a hands-on role in the ongoing development of CFC's Legal, Risk and Compliance capability. Working with the Head of Risk, manage the day-to-day relationship with the Group's insurance brokers and oversee the renewal of the Group's insurances and management of the programme. About you Experience in ESG, sustainability, governance, or risk within financial services, ideally insurance or the Lloyds Market Track record of delivering ESG or sustainability initiatives in a commercial environment Experience producing or contributing to Board or Committee-level reporting Familiarity with sustainability regulation and reporting frameworks, applied in practice Exposure to cross-functional working with Risk, Compliance, Underwriting, or Finance Understanding of governance frameworks, including policy or risk processes Good knowledge of ESG principles, regulation, and reporting requirements Understanding of governance structures and risk frameworks in financial services. Ability to interpret regulation and translate into practical actions Comfortable using data to support reporting and decision-making Strong stakeholder management and ability to influence across the business Clear communicator, able to tailor messages for different audiences Pragmatic and solutions-focused, balancing regulatory and commercial needs Well organised, able to manage multiple priorities in a fast-paced environment High attention to detail, particularly in reporting and governance
17/05/2026
Full time
Sustainability & Governance Senior Associate Department: Governance Employment Type: Permanent - Full Time Location: UK - London Reporting To: Edward Shone Description We're looking for a Sustainability & Governance Manager to play a key role in supporting and embedding CFC's approach to sustainability, governance, and risk. This isn't a typical ESG role. Alongside contributing to the development and delivery of our sustainability strategy, you'll focus on making it real in how the business operates day to day, from underwriting and risk management through to policy governance and Board reporting. Working across a fast-moving, high-growth insurance business, you'll partner closely with teams across Underwriting, Governance, Operations and Finance to ensure sustainability is practical, measurable, and embedded in decision-making. You'll also support the ongoing development of our policy governance framework, helping ensure the right level of control, consistency, and oversight as we scale. About the role Contribute to the development and lead delivery of CFC's sustainability strategy, translating high-level ambition into clear priorities, frameworks, and actions aligned to our commercial and regulatory environment. Work closely with stakeholders across the business to embed ESG principles into day-to-day activity, providing guidance where needed and building a consistent understanding of sustainability expectations. Own the production of sustainability reporting across the Group, including Board and Committee outputs, and Syndicate 1988. The role will also contribute to regulatory submissions, external disclosures, and shareholder reporting. Ensure the business remains aligned with evolving sustainability regulations across multiple jurisdictions, coordinating activity across teams and staying close to emerging requirements. Partner with Risk to ensure sustainability risks are identified, assessed, and managed in line with the broader Risk Management Framework, with clear visibility through governance forums. Work with underwriting teams to embed ESG considerations into portfolio management, supporting the definition and monitoring of ESG appetite and strengthening reporting and oversight. Take ownership of day-to-day management of the Group's policy governance framework, maintaining a robust suite of policies across jurisdictions and supporting effective governance through the appropriate forums. Contribute to wider governance initiatives, playing a hands-on role in the ongoing development of CFC's Legal, Risk and Compliance capability. Working with the Head of Risk, manage the day-to-day relationship with the Group's insurance brokers and oversee the renewal of the Group's insurances and management of the programme. About you Experience in ESG, sustainability, governance, or risk within financial services, ideally insurance or the Lloyds Market Track record of delivering ESG or sustainability initiatives in a commercial environment Experience producing or contributing to Board or Committee-level reporting Familiarity with sustainability regulation and reporting frameworks, applied in practice Exposure to cross-functional working with Risk, Compliance, Underwriting, or Finance Understanding of governance frameworks, including policy or risk processes Good knowledge of ESG principles, regulation, and reporting requirements Understanding of governance structures and risk frameworks in financial services. Ability to interpret regulation and translate into practical actions Comfortable using data to support reporting and decision-making Strong stakeholder management and ability to influence across the business Clear communicator, able to tailor messages for different audiences Pragmatic and solutions-focused, balancing regulatory and commercial needs Well organised, able to manage multiple priorities in a fast-paced environment High attention to detail, particularly in reporting and governance
Head of Product Design
Uncapped Ltd.
Hybrid based in London or Warsaw. Our Vision To empower every e-commerce business in the world to turn its data into instant access to capital. Role overview We're seeking an exceptional Head of Product Design to lead our lean, hands-on design team of two. This is a strategic role requiring daily execution: you'll own the product design vision while personally designing, prototyping, and shipping across our customer portal, white-label partner solutions, and internal systems. You'll work closely with engineering, product, underwriting, and leadership to create world-class experiences that make accessing capital effortless for e-commerce businesses. This is a fast-paced, high-growth fintech where your design decisions directly impact revenue and customer satisfaction. About Uncapped Founded in 2019, Uncappedis a fintech company focused on providing working capital to SMEs in North America and Europe. We leverage multiple data sources to make credit decisions faster, safer and more conveniently. We are working with the largest platforms in the world, including Amazon and Walmart, and strive to be the best alternative lender globally. What will you do ️ Design & Ship Exceptional Products Lead hands on design work across our entire product suite. Create wireframes, prototypes, and high fidelity designs that minimize friction and maximize delight. Work iteratively, breaking large initiatives into shippable increments that improve with user feedback. Build & Scale Our Design System Consolidate our web properties into a unified design system that serves as our single source of truth. Ensure consistency and governance while enabling rapid customization for white label embedded partner solutions. Drive User Centered Strategy Lead research to uncover usability barriers and validate design decisions. Map user journeys and demonstrate how design changes drive measurable business outcomes. Make our brand and web presence engaging, trustworthy, and conversion focused. Enable Cross Functional Success Partner with engineering and product teams to balance ambitious design with technical feasibility. Work with underwriting and operations to bring clarity to complex financial workflows. Grow the Design Function Establish design best practices, mentor the team, and build capabilities as we scale. Who you are Experience & Craft You have 8+ years in product or UX design with substantial time in senior roles. You've shipped B2B products and understand what exceptional fintech UX looks like. Your portfolio demonstrates end to end ownership from concept to production with clear iteration based on feedback. AI Prototyping & Production CollaborationYou have experience leveraging AI tools to create prototypes using established components and design systems. You work directly within production codebases to validate feasibility, accelerate iteration, and ensure seamless handoff to engineering. Technical Skills You're highly proficient in Figma, including advanced design system features. You have working knowledge of HTML, CSS, and React to collaborate effectively with engineers. You've built and maintained design systems, ideally including white label or multi tenant solutions. Approach & Mindset You excel at breaking complex projects into deliverable increments. You're a compelling communicator who drives alignment across teams. You're genuinely excited about fintech and B2B products, and you thrive in hands on, fast paced environments where strategic thinking meets daily execution. Tooling & Delivery You are an expert Figma user with proven knowledge of advanced features like variables and component properties. What we offer At Uncapped, our people make us successful. We are a start up with big goals, and we work hard, so we want to give everyone the benefits they really want. We are continually adding to this list as new people join here are some of the things you can expect: Unlimited holiday: we believe that well rested and happy people make the best employees Competitive compensation plan Personal growth fund: Raise your game from great to spectacular Monthly recognition and awards: Celebrate wins big and small The opportunity to make a big impact every day on the lives of European and US entrepreneurs. Workspaces in Warsaw, London and Atlanta We can only consider applications from candidates who are eligible to work in the UK/Poland or any other European country without requiring visa sponsorship.
16/05/2026
Full time
Hybrid based in London or Warsaw. Our Vision To empower every e-commerce business in the world to turn its data into instant access to capital. Role overview We're seeking an exceptional Head of Product Design to lead our lean, hands-on design team of two. This is a strategic role requiring daily execution: you'll own the product design vision while personally designing, prototyping, and shipping across our customer portal, white-label partner solutions, and internal systems. You'll work closely with engineering, product, underwriting, and leadership to create world-class experiences that make accessing capital effortless for e-commerce businesses. This is a fast-paced, high-growth fintech where your design decisions directly impact revenue and customer satisfaction. About Uncapped Founded in 2019, Uncappedis a fintech company focused on providing working capital to SMEs in North America and Europe. We leverage multiple data sources to make credit decisions faster, safer and more conveniently. We are working with the largest platforms in the world, including Amazon and Walmart, and strive to be the best alternative lender globally. What will you do ️ Design & Ship Exceptional Products Lead hands on design work across our entire product suite. Create wireframes, prototypes, and high fidelity designs that minimize friction and maximize delight. Work iteratively, breaking large initiatives into shippable increments that improve with user feedback. Build & Scale Our Design System Consolidate our web properties into a unified design system that serves as our single source of truth. Ensure consistency and governance while enabling rapid customization for white label embedded partner solutions. Drive User Centered Strategy Lead research to uncover usability barriers and validate design decisions. Map user journeys and demonstrate how design changes drive measurable business outcomes. Make our brand and web presence engaging, trustworthy, and conversion focused. Enable Cross Functional Success Partner with engineering and product teams to balance ambitious design with technical feasibility. Work with underwriting and operations to bring clarity to complex financial workflows. Grow the Design Function Establish design best practices, mentor the team, and build capabilities as we scale. Who you are Experience & Craft You have 8+ years in product or UX design with substantial time in senior roles. You've shipped B2B products and understand what exceptional fintech UX looks like. Your portfolio demonstrates end to end ownership from concept to production with clear iteration based on feedback. AI Prototyping & Production CollaborationYou have experience leveraging AI tools to create prototypes using established components and design systems. You work directly within production codebases to validate feasibility, accelerate iteration, and ensure seamless handoff to engineering. Technical Skills You're highly proficient in Figma, including advanced design system features. You have working knowledge of HTML, CSS, and React to collaborate effectively with engineers. You've built and maintained design systems, ideally including white label or multi tenant solutions. Approach & Mindset You excel at breaking complex projects into deliverable increments. You're a compelling communicator who drives alignment across teams. You're genuinely excited about fintech and B2B products, and you thrive in hands on, fast paced environments where strategic thinking meets daily execution. Tooling & Delivery You are an expert Figma user with proven knowledge of advanced features like variables and component properties. What we offer At Uncapped, our people make us successful. We are a start up with big goals, and we work hard, so we want to give everyone the benefits they really want. We are continually adding to this list as new people join here are some of the things you can expect: Unlimited holiday: we believe that well rested and happy people make the best employees Competitive compensation plan Personal growth fund: Raise your game from great to spectacular Monthly recognition and awards: Celebrate wins big and small The opportunity to make a big impact every day on the lives of European and US entrepreneurs. Workspaces in Warsaw, London and Atlanta We can only consider applications from candidates who are eligible to work in the UK/Poland or any other European country without requiring visa sponsorship.
Senior Delegated Authority Business Partner
Antares Global Management Limited
Senior Delegated Authority Business Partner page is loaded Senior Delegated Authority Business Partnerlocations: Londontime type: Full timeposted on: Posted 8 Days Agojob requisition id: JR120 At Antares, our success starts with our people. We're a collaborative and an inclusive organisation where every voice is valued, and every individual can grow and thrive. We combine deep expertise with a supportive culture to deliver outstanding results for our clients and a fulfilling experience for our colleagues.Whatever stage of your career you'll find a place to belong, contribute, develop and we'd love to hear from you.Ensure ongoing compliance with Delegated Underwriting Policy and Procedures, incorporating the latest Lloyd's standards, regulatory changes, and internal governance updates. Onboarding and renewal of Coverholder relationships for all entities within the Antares group Meet review deadlines for Pulsar documentation Maintain up to date awareness of regulatory changes affecting delegated business Detailed knowledge of the Lloyd's DA Tools and systems (ATLAS/DCOM/DAM)Support delivery, maintain and continually enhance the Binder Lifecycle due diligence platform. Input into the design and roll-out of Binder Lifecycle due diligence platform Accurate, timely chasing and query resolution with internal and external stakeholdersLead or support preparation of performance monitoring reports for Coverholders and binding authorities. Provide insights to underwriters to support commercial decision making and Coverholder engagement. Assist in the creation and implementation of binding authority performance reports to form the basis of underwriter discussions and further Broker/Coverholder contact. Attendance at weekly/monthly underwriting meetings to provide Coverholder performance (operational) information.Support the planning, execution, and follow up of the Antares Global audit cycle for delegated authority arrangements. Ensures all audit actions are completed in a timely fashion including detailed reporting progressTo ensure customers are treated fairly at all times, in accordance with the Conduct Risk Policy and other relevant policies and procedures Compliance with applicable Regulatory Requirements and Lloyd's Principles (where applicable) and Antares Global policies and procedures Satisfactory performance as reflected in relevant Conduct Risk MI.To be aware and adhere to all obligations under GDPR, ensuring that the business complies with these requirements. Adherence to Antares Global policies and procedures in relation to GDPRTo avoid breaches and to report them to the Data Protection Officer when they occur regardless of whether electronic or on paper. Timely completion of ongoing training in relation to GDPREducation required for this role:At Antares, we empower our talented team members through active involvement and collaboration, driving strategic and business goals whilst delivering exceptional services to our customers and partners.Our unique organisational structure fosters unparalleled sharing of information, knowledge and expertise, creating a vibrant and innovative working environment.Our culture of excellence is fuelled by continuous learning and development opportunities across all areas of our international operations. We believe in nurturing your potential and helping you grow with us. Empowerment: Be a part of decision-making processes that shape our future. Collaboration: Work with a diverse team of experts who share their knowledge and insights. Growth: Access to continuous learning and development programs to enhance your skills. Innovation: Thrive in an environment that encourages creativity and forward-thinking.Join us and be a part of a team that values your contributions and supports your professional journey. Together, we can achieve greatness!
15/05/2026
Full time
Senior Delegated Authority Business Partner page is loaded Senior Delegated Authority Business Partnerlocations: Londontime type: Full timeposted on: Posted 8 Days Agojob requisition id: JR120 At Antares, our success starts with our people. We're a collaborative and an inclusive organisation where every voice is valued, and every individual can grow and thrive. We combine deep expertise with a supportive culture to deliver outstanding results for our clients and a fulfilling experience for our colleagues.Whatever stage of your career you'll find a place to belong, contribute, develop and we'd love to hear from you.Ensure ongoing compliance with Delegated Underwriting Policy and Procedures, incorporating the latest Lloyd's standards, regulatory changes, and internal governance updates. Onboarding and renewal of Coverholder relationships for all entities within the Antares group Meet review deadlines for Pulsar documentation Maintain up to date awareness of regulatory changes affecting delegated business Detailed knowledge of the Lloyd's DA Tools and systems (ATLAS/DCOM/DAM)Support delivery, maintain and continually enhance the Binder Lifecycle due diligence platform. Input into the design and roll-out of Binder Lifecycle due diligence platform Accurate, timely chasing and query resolution with internal and external stakeholdersLead or support preparation of performance monitoring reports for Coverholders and binding authorities. Provide insights to underwriters to support commercial decision making and Coverholder engagement. Assist in the creation and implementation of binding authority performance reports to form the basis of underwriter discussions and further Broker/Coverholder contact. Attendance at weekly/monthly underwriting meetings to provide Coverholder performance (operational) information.Support the planning, execution, and follow up of the Antares Global audit cycle for delegated authority arrangements. Ensures all audit actions are completed in a timely fashion including detailed reporting progressTo ensure customers are treated fairly at all times, in accordance with the Conduct Risk Policy and other relevant policies and procedures Compliance with applicable Regulatory Requirements and Lloyd's Principles (where applicable) and Antares Global policies and procedures Satisfactory performance as reflected in relevant Conduct Risk MI.To be aware and adhere to all obligations under GDPR, ensuring that the business complies with these requirements. Adherence to Antares Global policies and procedures in relation to GDPRTo avoid breaches and to report them to the Data Protection Officer when they occur regardless of whether electronic or on paper. Timely completion of ongoing training in relation to GDPREducation required for this role:At Antares, we empower our talented team members through active involvement and collaboration, driving strategic and business goals whilst delivering exceptional services to our customers and partners.Our unique organisational structure fosters unparalleled sharing of information, knowledge and expertise, creating a vibrant and innovative working environment.Our culture of excellence is fuelled by continuous learning and development opportunities across all areas of our international operations. We believe in nurturing your potential and helping you grow with us. Empowerment: Be a part of decision-making processes that shape our future. Collaboration: Work with a diverse team of experts who share their knowledge and insights. Growth: Access to continuous learning and development programs to enhance your skills. Innovation: Thrive in an environment that encourages creativity and forward-thinking.Join us and be a part of a team that values your contributions and supports your professional journey. Together, we can achieve greatness!
Head of Capital Modelling
Antares Global Management Limited
Head of Capital Modelling page is loaded Head of Capital Modellinglocations: Londontime type: Full timeposted on: Posted 12 Days Agojob requisition id: JR132 At Antares, our success starts with our people. We're a collaborative and an inclusive organisation where every voice is valued, and every individual can grow and thrive. We combine deep expertise with a supportive culture to deliver outstanding results for our clients and a fulfilling experience for our colleagues.Whatever stage of your career you'll find a place to belong, contribute, develop and we'd love to hear from you.Antares is a leading global insurer currently seeking a Head of Capital Modelling to lead our high-performing Capital Modelling Department. The Role As Head of Capital, you will steer a diverse portfolio of models that are central to the organisation's long-term success. Leading a talented team of twelve, you will have the autonomy to champion "out-of-the-box" solutions in an environment that balances high technical standards with genuine work-life harmony.You will be a key partner to senior leadership, working directly with Entity CEOs, CUOs, and Chief Actuaries to ensure capital insights are integrated into every corner of the firm-from Reserving and Risk to Investments, Reinsurance and Underwriting. This is a role for a strategic thinker who wants their work to move beyond the spreadsheet and influence the highest levels of the business. Team and Culture: You will lead a department with a reputation for excellence and a high level of engagement from the Executive Team. At Antares, capital insights aren't just a regulatory requirement; they are a primary driver of strategic decision-making.Our structure is designed to break down silos: Capital Modelling, Capital Management, Exposure Management, Catastrophe Modelling, and R&D operate as a unified ecosystem. This setup ensures you have dedicated R&D support to push the boundaries of what's possible, within a supportive environment that values professional growth as much as technical accuracy.Join us to shape the future of our capital framework and lead a team that is redefining what's possible in an integrated modelling ecosystem. Knowledge and Qualifications: Education: Minimum 2:1 degree in a highly quantitative field (Mathematics, Physics, Actuarial Science) Professional Accreditation: Fellow of the IFoA (or equivalent) Experience: 15+ years total Actuarial experience. 10+ years specialised in in-house Lloyd's and/London Market Capital Modelling. Extensive experience in championing, driving and enhancing the use of capital models for business. Proven track record of leading high-performing actuarial teams and managing senior stakeholders (C-Suite, Board, Regulators). Technical Competences: Modelling Architecture: Comprehensive understanding of complex capital modelling structures, parameterisation, and aggregation across all risk types. Platform Expertise: Expert knowledge of market-leading capital modelling software and their integration with wider business systems. Regulatory Mastery: Command of Solvency II, Lloyd's of London requirements, PRA and BMA expectations. Business Integration: Ability to synthesise technical outputs into commercial insights. Technical Documentation: Ability to write high-quality and engaging technical and process documents. Leadership & Behavioural: Passion & Engagement: Passionate about Capital Modelling, embracing the variety and complexity of the challenges it presents. Strategic Vision: Ability to balance detailed technical rigour with 'big picture' pragmatism. Talent Development: Proven ability to recruit, mentor, and retain top-tier actuarial talent. Strategic Communication & Impact: Delivers clear, concise, and highly relevant messaging. Adapts complex technical concepts for diverse commercial stakeholders, ensuring insights are readily understood and actionable. Reputational Safeguarding & Technical Integrity: Acts as the primary custodian of the department's reputation and credibility. Actively earns and protects stakeholder trust by anchoring all advice in absolute accuracy, consistency, and effective communication. Resource Optimisation: Dynamically manages departmental workload and capacity. Prioritises high-value strategic deliverables and filters out low-impact tasks to maximise overall team efficiency. Key Accountabilities: Department Strategy & Vision: Execute the Capital Modelling Vision, Objectives and Strategy (VOS). Drive the transition to a market-leading capability that actively supports Antares Global's ROCE objectives. Regulatory & Risk Management: Own the relationship with regulators (Lloyd's, PRA), Manage the delivery of Model Validation runs requested by the Risk Function. Modelling Framework & Consistency: Maintain a robust, consistent modelling architecture across all Group entities. Ensure methodology and assumptions are aligned with Reserving, Pricing, Exposure Management. Stakeholder Value & Business Use: Champion the use of the Internal Model. Provide high-quality metrics to Senior Management and other departments in line with agreed model uses. Governance & Control: Enforce a rigorous control framework, including documentation, peer review, and change management logs (kernel versions, expert judgement, limitations log). Leadership & Recruitment: Lead the department effectively, Lead the recruitment process, Set clear objectives, and drive the professional development of Lead Actuaries and junior staff, Manage capacity by ensuring resources are not over-extended on technical details that do not move the needle. Lead recruitment and drive professional development. Committee Representation: Represent the Capital Modelling function at the Internal Model Expert Group (IMEG), Risk & Capital Committee (RCC), and Underwriting Committee (UWC).Education required for this role:At Antares, we empower our talented team members through active involvement and collaboration, driving strategic and business goals whilst delivering exceptional services to our customers and partners.Our unique organisational structure fosters unparalleled sharing of information, knowledge and expertise, creating a vibrant and innovative working environment.Our culture of excellence is fuelled by continuous learning and development opportunities across all areas of our international operations. We believe in nurturing your potential and helping you grow with us. Empowerment: Be a part of decision-making processes that shape our future. Collaboration: Work with a diverse team of experts who share their knowledge and insights. Growth: Access to continuous learning and development programs to enhance your skills. Innovation: Thrive in an environment that encourages creativity and forward-thinking.Join us and be a part of a team that values your contributions and supports your professional journey. Together, we can achieve greatness!
15/05/2026
Full time
Head of Capital Modelling page is loaded Head of Capital Modellinglocations: Londontime type: Full timeposted on: Posted 12 Days Agojob requisition id: JR132 At Antares, our success starts with our people. We're a collaborative and an inclusive organisation where every voice is valued, and every individual can grow and thrive. We combine deep expertise with a supportive culture to deliver outstanding results for our clients and a fulfilling experience for our colleagues.Whatever stage of your career you'll find a place to belong, contribute, develop and we'd love to hear from you.Antares is a leading global insurer currently seeking a Head of Capital Modelling to lead our high-performing Capital Modelling Department. The Role As Head of Capital, you will steer a diverse portfolio of models that are central to the organisation's long-term success. Leading a talented team of twelve, you will have the autonomy to champion "out-of-the-box" solutions in an environment that balances high technical standards with genuine work-life harmony.You will be a key partner to senior leadership, working directly with Entity CEOs, CUOs, and Chief Actuaries to ensure capital insights are integrated into every corner of the firm-from Reserving and Risk to Investments, Reinsurance and Underwriting. This is a role for a strategic thinker who wants their work to move beyond the spreadsheet and influence the highest levels of the business. Team and Culture: You will lead a department with a reputation for excellence and a high level of engagement from the Executive Team. At Antares, capital insights aren't just a regulatory requirement; they are a primary driver of strategic decision-making.Our structure is designed to break down silos: Capital Modelling, Capital Management, Exposure Management, Catastrophe Modelling, and R&D operate as a unified ecosystem. This setup ensures you have dedicated R&D support to push the boundaries of what's possible, within a supportive environment that values professional growth as much as technical accuracy.Join us to shape the future of our capital framework and lead a team that is redefining what's possible in an integrated modelling ecosystem. Knowledge and Qualifications: Education: Minimum 2:1 degree in a highly quantitative field (Mathematics, Physics, Actuarial Science) Professional Accreditation: Fellow of the IFoA (or equivalent) Experience: 15+ years total Actuarial experience. 10+ years specialised in in-house Lloyd's and/London Market Capital Modelling. Extensive experience in championing, driving and enhancing the use of capital models for business. Proven track record of leading high-performing actuarial teams and managing senior stakeholders (C-Suite, Board, Regulators). Technical Competences: Modelling Architecture: Comprehensive understanding of complex capital modelling structures, parameterisation, and aggregation across all risk types. Platform Expertise: Expert knowledge of market-leading capital modelling software and their integration with wider business systems. Regulatory Mastery: Command of Solvency II, Lloyd's of London requirements, PRA and BMA expectations. Business Integration: Ability to synthesise technical outputs into commercial insights. Technical Documentation: Ability to write high-quality and engaging technical and process documents. Leadership & Behavioural: Passion & Engagement: Passionate about Capital Modelling, embracing the variety and complexity of the challenges it presents. Strategic Vision: Ability to balance detailed technical rigour with 'big picture' pragmatism. Talent Development: Proven ability to recruit, mentor, and retain top-tier actuarial talent. Strategic Communication & Impact: Delivers clear, concise, and highly relevant messaging. Adapts complex technical concepts for diverse commercial stakeholders, ensuring insights are readily understood and actionable. Reputational Safeguarding & Technical Integrity: Acts as the primary custodian of the department's reputation and credibility. Actively earns and protects stakeholder trust by anchoring all advice in absolute accuracy, consistency, and effective communication. Resource Optimisation: Dynamically manages departmental workload and capacity. Prioritises high-value strategic deliverables and filters out low-impact tasks to maximise overall team efficiency. Key Accountabilities: Department Strategy & Vision: Execute the Capital Modelling Vision, Objectives and Strategy (VOS). Drive the transition to a market-leading capability that actively supports Antares Global's ROCE objectives. Regulatory & Risk Management: Own the relationship with regulators (Lloyd's, PRA), Manage the delivery of Model Validation runs requested by the Risk Function. Modelling Framework & Consistency: Maintain a robust, consistent modelling architecture across all Group entities. Ensure methodology and assumptions are aligned with Reserving, Pricing, Exposure Management. Stakeholder Value & Business Use: Champion the use of the Internal Model. Provide high-quality metrics to Senior Management and other departments in line with agreed model uses. Governance & Control: Enforce a rigorous control framework, including documentation, peer review, and change management logs (kernel versions, expert judgement, limitations log). Leadership & Recruitment: Lead the department effectively, Lead the recruitment process, Set clear objectives, and drive the professional development of Lead Actuaries and junior staff, Manage capacity by ensuring resources are not over-extended on technical details that do not move the needle. Lead recruitment and drive professional development. Committee Representation: Represent the Capital Modelling function at the Internal Model Expert Group (IMEG), Risk & Capital Committee (RCC), and Underwriting Committee (UWC).Education required for this role:At Antares, we empower our talented team members through active involvement and collaboration, driving strategic and business goals whilst delivering exceptional services to our customers and partners.Our unique organisational structure fosters unparalleled sharing of information, knowledge and expertise, creating a vibrant and innovative working environment.Our culture of excellence is fuelled by continuous learning and development opportunities across all areas of our international operations. We believe in nurturing your potential and helping you grow with us. Empowerment: Be a part of decision-making processes that shape our future. Collaboration: Work with a diverse team of experts who share their knowledge and insights. Growth: Access to continuous learning and development programs to enhance your skills. Innovation: Thrive in an environment that encourages creativity and forward-thinking.Join us and be a part of a team that values your contributions and supports your professional journey. Together, we can achieve greatness!
Technical Business Analyst
American International Group Croydon, London
Technical Business Analyst page is loaded Technical Business Analystlocations: London: Croydontime type: Full timeposted on: Posted Todayjob requisition id: JRJoin us as a Technical Business Analyst to take your career to the next level with a global market leader. How you will create an impact You will assume a critical role within the Data Office supporting our Global Data Warehouse (GDW) strategic data products and consumer first reporting through project support, business engagement and leadership to deliver incremental business value in alignment to the business capability roadmap while ensuring data office standards and best practices are utilized.This is a fantastic global role where you will have the opportunity to get involved in varied and diverse work and some exciting projects.Some of the key responsibilities include: Assist in collecting business requirements, perform business testing, and provide support in legacy sunset of redundant reports and platforms Act as a data analyst/business data analysis lead and support multiple projects and intra team enhancements Showcase strong data visualization and storytelling abilities by building actionable insight for senior stakeholders Present findings to stakeholder at all levels of seniority and represent the team and the data office to the wider business Be able to navigate stakeholder expectations with data office strategic vision What you'll need to succeed 5+ years of business intelligence, business analyst and/or analytical experience Hands on experience of Power BI Understanding of SQL, Python, DAX and Data management ETL pipelines Excellent communication skills with the ability to develop strong business partnerships. Experience with reporting for various business functions (finance, regulatory, operations, underwriting etc.) Ability to translate the business partner's data and analytic needs into business requirements/user stories for data engineers and business intelligence delivery developers Strong problem-solving ability Ability to think strategically and ensure alignment to stakeholders' priorities Knowledge of Agile methodology Ability to provide project management support AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike. Enjoy benefits that take care of what matters At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family. Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. Welcome to a culture of inclusion We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to Area:DT - DataAIG Europe (Services) Limited
15/05/2026
Full time
Technical Business Analyst page is loaded Technical Business Analystlocations: London: Croydontime type: Full timeposted on: Posted Todayjob requisition id: JRJoin us as a Technical Business Analyst to take your career to the next level with a global market leader. How you will create an impact You will assume a critical role within the Data Office supporting our Global Data Warehouse (GDW) strategic data products and consumer first reporting through project support, business engagement and leadership to deliver incremental business value in alignment to the business capability roadmap while ensuring data office standards and best practices are utilized.This is a fantastic global role where you will have the opportunity to get involved in varied and diverse work and some exciting projects.Some of the key responsibilities include: Assist in collecting business requirements, perform business testing, and provide support in legacy sunset of redundant reports and platforms Act as a data analyst/business data analysis lead and support multiple projects and intra team enhancements Showcase strong data visualization and storytelling abilities by building actionable insight for senior stakeholders Present findings to stakeholder at all levels of seniority and represent the team and the data office to the wider business Be able to navigate stakeholder expectations with data office strategic vision What you'll need to succeed 5+ years of business intelligence, business analyst and/or analytical experience Hands on experience of Power BI Understanding of SQL, Python, DAX and Data management ETL pipelines Excellent communication skills with the ability to develop strong business partnerships. Experience with reporting for various business functions (finance, regulatory, operations, underwriting etc.) Ability to translate the business partner's data and analytic needs into business requirements/user stories for data engineers and business intelligence delivery developers Strong problem-solving ability Ability to think strategically and ensure alignment to stakeholders' priorities Knowledge of Agile methodology Ability to provide project management support AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike. Enjoy benefits that take care of what matters At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family. Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. Welcome to a culture of inclusion We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to Area:DT - DataAIG Europe (Services) Limited
Digital Business Analyst
Polo Cheltenham, Gloucestershire
Digital Business Analyst Department: Digital Employment Type: Permanent Location: Cheltenham Description This role provides dedicated business analysis support across strategic and operational change initiatives within Polo Digital, with a focus on AI, automation and process improvement. The Digital Business Analyst (BA) will work closely with business users, delivery teams, and technology partners to translate business needs into clear requirements and support delivery through the full product lifecycle. Experience with AI and Automation projects is highly desirable, as is experience in the London Market or wider insurance industry. Key Responsibilities Capture and document business requirements, processes, and data needs for new and existing change initiatives. Work with stakeholders across Polo Works functions including operations, finance, underwriting support, and technology. Support analysis and mapping of data flows between core insurance process and systems, including intelligent document processing tools, PAS, orchestration, and reporting tools. Produce clear and structured documentation such as business requirement specifications, user stories, business cases, and process maps. Assist in the development of data dictionaries, schemas, data lineage documentation, and reporting requirements. Collaborate with delivery teams to ensure requirements are understood, developed, and tested appropriately. Support test planning and execution including defining test cases and participating in UAT. Contribute to the ongoing improvement of business processes, identifying areas for optimisation or automation. Facilitate stakeholder meetings, requirements workshops, and project stand ups. Assist in the evaluation and onboarding of new vendors or technology solutions where required. Work with project managers to track progress, highlight risks and ensure successful delivery of business outcomes. Skills, Knowledge and Expertise Proven experience as a Business Analyst within an insurance or financial services environment. Strong analytical skills with experience documenting requirements, processes, and data logic. Understanding of data structures and familiarity with working on data/reporting initiatives. Ability to build effective relationships with business and technical stakeholders at all levels. Experience in producing documentation including process maps, business requirement documentation, business cases, and test plans. Strong verbal and written communication skills, including stakeholder facilitation and presentation. Comfortable working in an environment of evolving priorities and concurrent projects. Demonstrates behaviours aligned to the PoloWorks PRIDE values: Pioneering - we don't stand still Responsible - We do the right thing Inclusive - we all play a role Delivery Focused - we provide services we are proud of Empowering - we equip people to be their best Experience with intelligent document processing and robotic process automation tools. Familiarity with London Market insurance systems and data (e.g., policy, claims, bordereaux). Working knowledge of data governance principles and data quality standards. Experience using tools such as Appian, Jira, Azure DevOps, Visio, and Excel. Understanding of Agile project delivery methods. Benefits As well as a competitive salary, discretionary annual bonus, and a minimum 24 days of annual leave (with the option to buy or sell up to 5 days using our Annual Leave Flex Benefit), you will also get an excellent benefits package, including flexible, hybrid working, private health insurance, life assurance, income protection, enhanced pension contributions, and occupational maternity and paternity pay. You will also have access to company volunteering days, an Electric Vehicle (EV) leasing scheme, an employee assistance programme with retail discounts and savings, a generous employee referral scheme, regular sports and social events, and free Cheltenham bus travel. Benefits Band: 3
15/05/2026
Full time
Digital Business Analyst Department: Digital Employment Type: Permanent Location: Cheltenham Description This role provides dedicated business analysis support across strategic and operational change initiatives within Polo Digital, with a focus on AI, automation and process improvement. The Digital Business Analyst (BA) will work closely with business users, delivery teams, and technology partners to translate business needs into clear requirements and support delivery through the full product lifecycle. Experience with AI and Automation projects is highly desirable, as is experience in the London Market or wider insurance industry. Key Responsibilities Capture and document business requirements, processes, and data needs for new and existing change initiatives. Work with stakeholders across Polo Works functions including operations, finance, underwriting support, and technology. Support analysis and mapping of data flows between core insurance process and systems, including intelligent document processing tools, PAS, orchestration, and reporting tools. Produce clear and structured documentation such as business requirement specifications, user stories, business cases, and process maps. Assist in the development of data dictionaries, schemas, data lineage documentation, and reporting requirements. Collaborate with delivery teams to ensure requirements are understood, developed, and tested appropriately. Support test planning and execution including defining test cases and participating in UAT. Contribute to the ongoing improvement of business processes, identifying areas for optimisation or automation. Facilitate stakeholder meetings, requirements workshops, and project stand ups. Assist in the evaluation and onboarding of new vendors or technology solutions where required. Work with project managers to track progress, highlight risks and ensure successful delivery of business outcomes. Skills, Knowledge and Expertise Proven experience as a Business Analyst within an insurance or financial services environment. Strong analytical skills with experience documenting requirements, processes, and data logic. Understanding of data structures and familiarity with working on data/reporting initiatives. Ability to build effective relationships with business and technical stakeholders at all levels. Experience in producing documentation including process maps, business requirement documentation, business cases, and test plans. Strong verbal and written communication skills, including stakeholder facilitation and presentation. Comfortable working in an environment of evolving priorities and concurrent projects. Demonstrates behaviours aligned to the PoloWorks PRIDE values: Pioneering - we don't stand still Responsible - We do the right thing Inclusive - we all play a role Delivery Focused - we provide services we are proud of Empowering - we equip people to be their best Experience with intelligent document processing and robotic process automation tools. Familiarity with London Market insurance systems and data (e.g., policy, claims, bordereaux). Working knowledge of data governance principles and data quality standards. Experience using tools such as Appian, Jira, Azure DevOps, Visio, and Excel. Understanding of Agile project delivery methods. Benefits As well as a competitive salary, discretionary annual bonus, and a minimum 24 days of annual leave (with the option to buy or sell up to 5 days using our Annual Leave Flex Benefit), you will also get an excellent benefits package, including flexible, hybrid working, private health insurance, life assurance, income protection, enhanced pension contributions, and occupational maternity and paternity pay. You will also have access to company volunteering days, an Electric Vehicle (EV) leasing scheme, an employee assistance programme with retail discounts and savings, a generous employee referral scheme, regular sports and social events, and free Cheltenham bus travel. Benefits Band: 3
Senior Data Business Analyst
Markel Corporation
Senior Data Business Analyst page is loaded Senior Data Business Analystlocations: London - UKtime type: fulltimeposted on: Vandaag geplaatstjob requisition id: RWe are looking for an individual to join the team as a Senior Business Analyst to help be part of the driving force behind change and delivery in our business. Join us and play your part in something special! The opportunity: The Change Delivery team builds and leads the end-to-end delivery of our strategic programmes and operational change priorities in collaboration with business teams and IT. The team currently comprises of three main capabilities - business analysis, programme/project management and portfolio management office.We are seeking an Senior Data Business Analyst to join our Change Delivery team. This role sits at the intersection of business, data, and technology, with responsibility for analysing complex data requirements across multiple systems and supporting critical business reporting and analytical processes.A core focus of the role will be performing end-to-end data analysis across the insurance data lifecycle, tracing data from policy administration systems through operational data stores and reporting layers to financial ledgers and actuarial reserving outputs. This activity will be aligned to our top priority projects. The successful candidate will work closely with senior stakeholders across Finance, Actuarial, Underwriting, and Operations, acting as a key partner in resolving complex data challenges and improving the organisation's overall data capability. The role requires a strong investigative attitude to understand and challenge data lineage, while ensuring consistency across operational, financial, and actuarial reporting. What you'll be doing: End-to-End Data Analysis Perform end-to-end analysis of data flows across multiple systems, including policy administration systems, operational data platforms, financial ledgers, and actuarial datasets. Investigate how underwriting, premium, claims, and exposure data moves across systems to support financial reporting and actuarial reserving. Trace and document data lineage across systems, ensuring clarity and consistency in how key reporting metrics are derived. Analyse and reconcile data across the insurance value chain to ensure alignment between operational, financial, and actuarial outputs. Stakeholder Engagement Act as a key data partner to finance, actuarial and operational teams, supporting the validation and interpretation of data used in financial reporting and actuarial analysis. Work with cross-functional teams to ensure data consistency between operational systems and financial ledgers. Collaborate with actuarial teams to ensure data used for reserving, portfolio analysis, and modelling is robust and well understood. Engage with senior stakeholders across underwriting, finance, actuarial, and technology teams to understand business questions and translate them into data led, analytical outputs. Data & Reporting Solutions Capture and document business requirements for data analysis and reporting solutions. Work with data engineering and technology teams to improve data pipelines, data models, and reporting infrastructure. Support the development and improvement of analytical dashboards and reporting tools, including Power BI where applicable. Data Governance & Best Practice Contribute to the development of data definitions, data lineage documentation, and governance frameworks. Promote best practices in data reconciliation, analytical methodology, and data transparency. Our must-haves: Experience in a data-focused analytical or business analysis role within specialty insurance. Good experience performing end-to-end data analysis across multiple systems. Advanced SQL skills, with experience interrogating large and sophisticated datasets. Experience reconciling data across operational systems, reporting layers and financial outputs. Demonstrate ability to investigate complex data discrepancies and reconciliation differences. Experience translating business questions into analytical outputs and data insights. Solid understanding of insurance processes, product areas and regulations. Experience working closely with Finance and/or Actuarial teams. Excellent stakeholder management skills with the capability to develop a partnership approach. Outstanding team collaboration - build positive relationships with existing team. Ability to work independently and handle your time as well as other resources within the project. Capacity to navigate change, handle uncertainty, and remain focused in a dynamic landscape. Desirable Experience Familiarity with policy administration systems, underwriting systems, or claims platforms. Experience working with financial ledger data and actuarial datasets. Experience with Power BI or other data visualisation tools. Familiarity with data warehouse environments or modern cloud data platforms. Who we are: Markel Group (NYSE - MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory, and investment operations around the world. We're all about people We win together We strive for better We enjoy the everyday We think further A great starting salary plus annual bonus & strong benefits package 25 days paid holiday plus Bank Holidays, with the opportunity to buy/sell extra leave Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer There are countless opportunities to learn new skills and develop in your career and we can provide the support needed to do just that!Choose 'Apply Now' to fill out our short application, so that we can find out more about you.Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at or call us at to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.
14/05/2026
Full time
Senior Data Business Analyst page is loaded Senior Data Business Analystlocations: London - UKtime type: fulltimeposted on: Vandaag geplaatstjob requisition id: RWe are looking for an individual to join the team as a Senior Business Analyst to help be part of the driving force behind change and delivery in our business. Join us and play your part in something special! The opportunity: The Change Delivery team builds and leads the end-to-end delivery of our strategic programmes and operational change priorities in collaboration with business teams and IT. The team currently comprises of three main capabilities - business analysis, programme/project management and portfolio management office.We are seeking an Senior Data Business Analyst to join our Change Delivery team. This role sits at the intersection of business, data, and technology, with responsibility for analysing complex data requirements across multiple systems and supporting critical business reporting and analytical processes.A core focus of the role will be performing end-to-end data analysis across the insurance data lifecycle, tracing data from policy administration systems through operational data stores and reporting layers to financial ledgers and actuarial reserving outputs. This activity will be aligned to our top priority projects. The successful candidate will work closely with senior stakeholders across Finance, Actuarial, Underwriting, and Operations, acting as a key partner in resolving complex data challenges and improving the organisation's overall data capability. The role requires a strong investigative attitude to understand and challenge data lineage, while ensuring consistency across operational, financial, and actuarial reporting. What you'll be doing: End-to-End Data Analysis Perform end-to-end analysis of data flows across multiple systems, including policy administration systems, operational data platforms, financial ledgers, and actuarial datasets. Investigate how underwriting, premium, claims, and exposure data moves across systems to support financial reporting and actuarial reserving. Trace and document data lineage across systems, ensuring clarity and consistency in how key reporting metrics are derived. Analyse and reconcile data across the insurance value chain to ensure alignment between operational, financial, and actuarial outputs. Stakeholder Engagement Act as a key data partner to finance, actuarial and operational teams, supporting the validation and interpretation of data used in financial reporting and actuarial analysis. Work with cross-functional teams to ensure data consistency between operational systems and financial ledgers. Collaborate with actuarial teams to ensure data used for reserving, portfolio analysis, and modelling is robust and well understood. Engage with senior stakeholders across underwriting, finance, actuarial, and technology teams to understand business questions and translate them into data led, analytical outputs. Data & Reporting Solutions Capture and document business requirements for data analysis and reporting solutions. Work with data engineering and technology teams to improve data pipelines, data models, and reporting infrastructure. Support the development and improvement of analytical dashboards and reporting tools, including Power BI where applicable. Data Governance & Best Practice Contribute to the development of data definitions, data lineage documentation, and governance frameworks. Promote best practices in data reconciliation, analytical methodology, and data transparency. Our must-haves: Experience in a data-focused analytical or business analysis role within specialty insurance. Good experience performing end-to-end data analysis across multiple systems. Advanced SQL skills, with experience interrogating large and sophisticated datasets. Experience reconciling data across operational systems, reporting layers and financial outputs. Demonstrate ability to investigate complex data discrepancies and reconciliation differences. Experience translating business questions into analytical outputs and data insights. Solid understanding of insurance processes, product areas and regulations. Experience working closely with Finance and/or Actuarial teams. Excellent stakeholder management skills with the capability to develop a partnership approach. Outstanding team collaboration - build positive relationships with existing team. Ability to work independently and handle your time as well as other resources within the project. Capacity to navigate change, handle uncertainty, and remain focused in a dynamic landscape. Desirable Experience Familiarity with policy administration systems, underwriting systems, or claims platforms. Experience working with financial ledger data and actuarial datasets. Experience with Power BI or other data visualisation tools. Familiarity with data warehouse environments or modern cloud data platforms. Who we are: Markel Group (NYSE - MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory, and investment operations around the world. We're all about people We win together We strive for better We enjoy the everyday We think further A great starting salary plus annual bonus & strong benefits package 25 days paid holiday plus Bank Holidays, with the opportunity to buy/sell extra leave Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer There are countless opportunities to learn new skills and develop in your career and we can provide the support needed to do just that!Choose 'Apply Now' to fill out our short application, so that we can find out more about you.Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at or call us at to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.
Red King Resourcing
Business Change Analyst (London Market Insurance)
Red King Resourcing
My client is seeking an experienced Change Management Analyst with deep London Market Insurance expertise to support a large-scale business transformation programme. The programme is focused on process standardisation, operating model optimisation, and embedding new ways of working across underwriting and associated business functions. This role will play a key part in driving business readiness, stakeholder engagement, adoption, and sustainable behavioural change across underwriting, operations, claims, finance, delegated authority, and support functions. The successful candidate will understand the complexities of the London Market ecosystem and be able to translate transformation objectives into practical, business-led change activities. Key Responsibilities Support the delivery of change management activities across a multi-stream transformation programme within the London Market insurance environment. Conduct stakeholder analysis and develop engagement plans across underwriting and associated business functions. Partner with programme leads, business SMEs, underwriting teams, operations, and technology stakeholders to assess change impacts and business readiness. Support the design and execution of change strategies focused on: Process standardisation Operating model optimisation Adoption of new ways of working Organisational alignment Develop and maintain change impact assessments, stakeholder maps, communication plans, and adoption metrics. Facilitate workshops, process walkthroughs, and business engagement sessions. Support the creation of training materials, user guidance, and business readiness collateral. Track adoption risks, resistance themes, and readiness indicators, escalating issues where appropriate. Work closely with PMO, business analysts, and transformation leads to ensure alignment between business change and programme delivery. Contribute to governance reporting and provide updates on change progress, engagement, and adoption outcomes. Promote a culture of continuous improvement and operational consistency across the programme. Required Experience Strong experience as a Change Management Analyst or Business Change Analyst within London Market Insurance - MUST HAVE INSURANCE EXPERIENCE Deep understanding of London Market processes, operating models, and regulatory considerations. Proven experience supporting business transformation programmes involving underwriting and associated insurance functions. Experience delivering change initiatives focused on: Process harmonisation / standardisation Target operating model implementation Business process optimisation Organisational change and adoption Strong understanding of underwriting workflows and associated functions such as operations, claims, finance, bordereaux, delegated authority, or exposure management. Experience conducting impact assessments, stakeholder engagement, communications, and business readiness activities. Ability to engage effectively with senior stakeholders, underwriting teams, and operational users. Strong workshop facilitation, communication, and documentation skills. Experience working within complex, matrixed programme environments.
12/05/2026
Full time
My client is seeking an experienced Change Management Analyst with deep London Market Insurance expertise to support a large-scale business transformation programme. The programme is focused on process standardisation, operating model optimisation, and embedding new ways of working across underwriting and associated business functions. This role will play a key part in driving business readiness, stakeholder engagement, adoption, and sustainable behavioural change across underwriting, operations, claims, finance, delegated authority, and support functions. The successful candidate will understand the complexities of the London Market ecosystem and be able to translate transformation objectives into practical, business-led change activities. Key Responsibilities Support the delivery of change management activities across a multi-stream transformation programme within the London Market insurance environment. Conduct stakeholder analysis and develop engagement plans across underwriting and associated business functions. Partner with programme leads, business SMEs, underwriting teams, operations, and technology stakeholders to assess change impacts and business readiness. Support the design and execution of change strategies focused on: Process standardisation Operating model optimisation Adoption of new ways of working Organisational alignment Develop and maintain change impact assessments, stakeholder maps, communication plans, and adoption metrics. Facilitate workshops, process walkthroughs, and business engagement sessions. Support the creation of training materials, user guidance, and business readiness collateral. Track adoption risks, resistance themes, and readiness indicators, escalating issues where appropriate. Work closely with PMO, business analysts, and transformation leads to ensure alignment between business change and programme delivery. Contribute to governance reporting and provide updates on change progress, engagement, and adoption outcomes. Promote a culture of continuous improvement and operational consistency across the programme. Required Experience Strong experience as a Change Management Analyst or Business Change Analyst within London Market Insurance - MUST HAVE INSURANCE EXPERIENCE Deep understanding of London Market processes, operating models, and regulatory considerations. Proven experience supporting business transformation programmes involving underwriting and associated insurance functions. Experience delivering change initiatives focused on: Process harmonisation / standardisation Target operating model implementation Business process optimisation Organisational change and adoption Strong understanding of underwriting workflows and associated functions such as operations, claims, finance, bordereaux, delegated authority, or exposure management. Experience conducting impact assessments, stakeholder engagement, communications, and business readiness activities. Ability to engage effectively with senior stakeholders, underwriting teams, and operational users. Strong workshop facilitation, communication, and documentation skills. Experience working within complex, matrixed programme environments.
Red King Resourcing
Change Management Consultant (London Market Insurance)
Red King Resourcing
My client is seeking an experienced Change Management Analyst with deep London Market Insurance expertise to support a large-scale business transformation programme. The programme is focused on process standardisation, operating model optimisation, and embedding new ways of working across underwriting and associated business functions. This role will play a key part in driving business readiness, stakeholder engagement, adoption, and sustainable behavioural change across underwriting, operations, claims, finance, delegated authority, and support functions. The successful candidate will understand the complexities of the London Market ecosystem and be able to translate transformation objectives into practical, business-led change activities. Key Responsibilities Support the delivery of change management activities across a multi-stream transformation programme within the London Market insurance environment. Conduct stakeholder analysis and develop engagement plans across underwriting and associated business functions. Partner with programme leads, business SMEs, underwriting teams, operations, and technology stakeholders to assess change impacts and business readiness. Support the design and execution of change strategies focused on: Process standardisation Operating model optimisation Adoption of new ways of working Organisational alignment Develop and maintain change impact assessments, stakeholder maps, communication plans, and adoption metrics. Facilitate workshops, process walkthroughs, and business engagement sessions. Support the creation of training materials, user guidance, and business readiness collateral. Track adoption risks, resistance themes, and readiness indicators, escalating issues where appropriate. Work closely with PMO, business analysts, and transformation leads to ensure alignment between business change and programme delivery. Contribute to governance reporting and provide updates on change progress, engagement, and adoption outcomes. Promote a culture of continuous improvement and operational consistency across the programme. Required Experience Strong experience as a Change Management Analyst or Business Change Analyst within London Market Insurance. Deep understanding of London Market processes, operating models, and regulatory considerations. Proven experience supporting business transformation programmes involving underwriting and associated insurance functions. Experience delivering change initiatives focused on: Process harmonisation / standardisation Target operating model implementation Business process optimisation Organisational change and adoption Strong understanding of underwriting workflows and associated functions such as operations, claims, finance, bordereaux, delegated authority, or exposure management. Experience conducting impact assessments, stakeholder engagement, communications, and business readiness activities. Ability to engage effectively with senior stakeholders, underwriting teams, and operational users. Strong workshop facilitation, communication, and documentation skills. Experience working within complex, matrixed programme environments.
11/05/2026
Full time
My client is seeking an experienced Change Management Analyst with deep London Market Insurance expertise to support a large-scale business transformation programme. The programme is focused on process standardisation, operating model optimisation, and embedding new ways of working across underwriting and associated business functions. This role will play a key part in driving business readiness, stakeholder engagement, adoption, and sustainable behavioural change across underwriting, operations, claims, finance, delegated authority, and support functions. The successful candidate will understand the complexities of the London Market ecosystem and be able to translate transformation objectives into practical, business-led change activities. Key Responsibilities Support the delivery of change management activities across a multi-stream transformation programme within the London Market insurance environment. Conduct stakeholder analysis and develop engagement plans across underwriting and associated business functions. Partner with programme leads, business SMEs, underwriting teams, operations, and technology stakeholders to assess change impacts and business readiness. Support the design and execution of change strategies focused on: Process standardisation Operating model optimisation Adoption of new ways of working Organisational alignment Develop and maintain change impact assessments, stakeholder maps, communication plans, and adoption metrics. Facilitate workshops, process walkthroughs, and business engagement sessions. Support the creation of training materials, user guidance, and business readiness collateral. Track adoption risks, resistance themes, and readiness indicators, escalating issues where appropriate. Work closely with PMO, business analysts, and transformation leads to ensure alignment between business change and programme delivery. Contribute to governance reporting and provide updates on change progress, engagement, and adoption outcomes. Promote a culture of continuous improvement and operational consistency across the programme. Required Experience Strong experience as a Change Management Analyst or Business Change Analyst within London Market Insurance. Deep understanding of London Market processes, operating models, and regulatory considerations. Proven experience supporting business transformation programmes involving underwriting and associated insurance functions. Experience delivering change initiatives focused on: Process harmonisation / standardisation Target operating model implementation Business process optimisation Organisational change and adoption Strong understanding of underwriting workflows and associated functions such as operations, claims, finance, bordereaux, delegated authority, or exposure management. Experience conducting impact assessments, stakeholder engagement, communications, and business readiness activities. Ability to engage effectively with senior stakeholders, underwriting teams, and operational users. Strong workshop facilitation, communication, and documentation skills. Experience working within complex, matrixed programme environments.
Lead Service Architects (Corporation)
Lloyd
Our role is to inspire courage, so tomorrow's progress isn't limited by today's risks. Lloyd's are seeking to recruit x2 Domain Enterprise Architects. Within Lloyd's there are 2 business domains as per definitions below. Each domain encompasses people, process, data and technology, together with the services that the domain provides to the London market. The Domain Enterprise Architects will work with colleagues from the Domain, the Architecture team and the wider technology and operations community, both internal and third-party, to ensure the business capabilities required by the Domain are met through appropriate solutions and that the Domain application landscape is appropriately managed. - encompasses Market Oversight (executing the Lloyd's regulatory responsibilities to the Market), Market Performance (including the management of delegated authorities, underwriting, claims, catastrophic risk and reinsurance, and syndicate performance), Commercial (Strategic Partnerships, Insight, Innovation, Market Development, Government Policy & Affairs, Communications Media & PR) and Global Network operations in the Americas, Europe and APMEA. Knowledge of the Lloyd's market and its stakeholders is essential Familiarity with the insurance sector (carrier, broker, MGA, syndicate, etc.) is desirable Knowledge of supporting global businesses and stakeholders is desirable Knowledge of 2 or more of the following is desirable: Strategic Partnerships, Insight, Innovation, Market Development, Government Policy & Affairs, Communications Media & PR Experience within a complex, high volume change environment Extensive architecture experience in principles and disciplines Experience of laws and regulations as they relate to the Financial Services Industry Knowledge of Governance frameworks in complex regulated environments Working knowledge of the software development life-cycle Familiarity with data, data architecture, data governance, Machine Learning and AI Knowledge of business modellingDiversity and inclusion are a focus for us - Lloyd's aim is to build a diverse, inclusive environment that reflects the global markets we work in. One where everyone is treated with dignity and respect to achieve their full potential. In practice, this means we are positive and inclusive about making workplace adjustments, we offer regular health and wellbeing programmes, diversity and inclusion training, employee networks, mentoring and volunteering opportunities as well as investment into your professional development. You can read more about diversity and inclusion on our . We understand that our work/life balance is important to us all and that a hybrid of working from the office and home can offer a great level of flexibility. Flexible working forms part of a total reward approach which offers a host of other benefits over and above the standard offering (generous pension, healthcare, wellbeing etc). These include financial support for training, education & development, a benefit allowance (to spend on our flexible benefits such as gym membership, dental insurance, extra holiday or to partake in our cycle to work scheme), employee recognition scheme and various employee discount schemes. Lloyd's aim is to build a diverse, inclusive environment that reflects the global markets we work in and in which everyone is treated with dignity and respect.We will invest in attracting the best talent to Lloyd's, making sure recruitment is targeted at bringing in the skills we need to evolve.We will develop a talent pipeline that provides us with the key capabilities we will need for the future. To also create a culture in which every employee fulfils their full potential, ensuring that leaders role-model the behaviours we expect in ourselves and others.
10/05/2026
Full time
Our role is to inspire courage, so tomorrow's progress isn't limited by today's risks. Lloyd's are seeking to recruit x2 Domain Enterprise Architects. Within Lloyd's there are 2 business domains as per definitions below. Each domain encompasses people, process, data and technology, together with the services that the domain provides to the London market. The Domain Enterprise Architects will work with colleagues from the Domain, the Architecture team and the wider technology and operations community, both internal and third-party, to ensure the business capabilities required by the Domain are met through appropriate solutions and that the Domain application landscape is appropriately managed. - encompasses Market Oversight (executing the Lloyd's regulatory responsibilities to the Market), Market Performance (including the management of delegated authorities, underwriting, claims, catastrophic risk and reinsurance, and syndicate performance), Commercial (Strategic Partnerships, Insight, Innovation, Market Development, Government Policy & Affairs, Communications Media & PR) and Global Network operations in the Americas, Europe and APMEA. Knowledge of the Lloyd's market and its stakeholders is essential Familiarity with the insurance sector (carrier, broker, MGA, syndicate, etc.) is desirable Knowledge of supporting global businesses and stakeholders is desirable Knowledge of 2 or more of the following is desirable: Strategic Partnerships, Insight, Innovation, Market Development, Government Policy & Affairs, Communications Media & PR Experience within a complex, high volume change environment Extensive architecture experience in principles and disciplines Experience of laws and regulations as they relate to the Financial Services Industry Knowledge of Governance frameworks in complex regulated environments Working knowledge of the software development life-cycle Familiarity with data, data architecture, data governance, Machine Learning and AI Knowledge of business modellingDiversity and inclusion are a focus for us - Lloyd's aim is to build a diverse, inclusive environment that reflects the global markets we work in. One where everyone is treated with dignity and respect to achieve their full potential. In practice, this means we are positive and inclusive about making workplace adjustments, we offer regular health and wellbeing programmes, diversity and inclusion training, employee networks, mentoring and volunteering opportunities as well as investment into your professional development. You can read more about diversity and inclusion on our . We understand that our work/life balance is important to us all and that a hybrid of working from the office and home can offer a great level of flexibility. Flexible working forms part of a total reward approach which offers a host of other benefits over and above the standard offering (generous pension, healthcare, wellbeing etc). These include financial support for training, education & development, a benefit allowance (to spend on our flexible benefits such as gym membership, dental insurance, extra holiday or to partake in our cycle to work scheme), employee recognition scheme and various employee discount schemes. Lloyd's aim is to build a diverse, inclusive environment that reflects the global markets we work in and in which everyone is treated with dignity and respect.We will invest in attracting the best talent to Lloyd's, making sure recruitment is targeted at bringing in the skills we need to evolve.We will develop a talent pipeline that provides us with the key capabilities we will need for the future. To also create a culture in which every employee fulfils their full potential, ensuring that leaders role-model the behaviours we expect in ourselves and others.
Release Train Engineer - PLRe Technology
Pacific Asset Management, LLC
Job Title Senior Technology Project Manager Job Description The Technology function comprises multiple globally distributed teams (Global Technology Solutions; Global Service & Infrastructure Management; Risk; Enterprise Architecture & Data; Information Security; and regional support hubs). Together, they are responsible for the design, delivery, management and security of PL Re's global application and infrastructure landscape.The team delivers a mixture of bespoke, business critical solutions (e.g., Underwriting, Claims, Pricing and Actuarial applications) and enterprise systems, while maintaining a high standard of service and security across our UK/Europe, Asia, North America and Australia offices.The RoleWe are investing in strengthening our Technology change delivery capability as part of a maturing Portfolio Management and governance framework. As a result, we are seeking an experienced Senior Project Manager to lead a number of strategically important change initiatives across Technology and the wider business.This role will own end to end project delivery across multiple domains-Platforms, Infrastructure, Data, Enterprise Architecture, Information Security and Partnerships with Actuarial, Finance, Operations and regional business units. You will be accountable for ensuring projects are well governed, strategically aligned, properly costed, risk managed and delivered to agreed outcomes.You will play a key role in supporting the uplift in Technology Portfolio maturity, contributing to planning cycles, supporting effective prioritisation, and ensuring that delivery teams operate with discipline, transparency and predictable cadence.This position requires a proactive leader with deep delivery experience, exceptional stakeholder and vendor management skills, and the confidence to influence senior technology and business stakeholders. You will also act as a mentor to Project Managers and Analysts, supporting the development of delivery capability across the function.Key Responsibilities Lead the full lifecycle delivery of medium to large technology projects, from concept and mobilisation through to implementation and handover to BAU. Manage scope, schedule, budget, resources, dependencies and delivery risks to ensure predictable outcomes. Ensure clear definition of benefits, deliverables, dependencies and success criteria. Operate within the Technology Portfolio Management and governance frameworks, ensuring disciplined reporting, RAID management and change control. Produce high quality reporting and insight for Portfolio governance, Technology leadership, Steering Committees and Executive forums. Ensure compliance with Technology risk management, security standards and regulatory expectations (where applicable). Engage and influence stakeholders across all Technology towers and business units, managing expectations and ensuring aligned priorities. Work collaboratively with Enterprise Architecture, Information Security and Risk to secure appropriate design, assurance and approval. Manage relationships with external vendors, ensuring contractual commitments and deliverables are met. Contribute to quarterly planning cycles, project pipeline shaping, and multi year roadmap development. Support Portfolio leadership in preparing prioritisation materials, business cases and impact assessments. Drive clarity on capacity requirements, delivery sequencing and resource constraints. Provide day to day leadership and coaching to Project & Portfolio teams. Promote best practice delivery disciplines and champion continuous improvement across the change community. Support the maturity of PMO and Portfolio processes and tooling.Qualifications, Expertise and Attributes Significant experience delivering complex technology projects in a multi discipline, multi location environment, ideally within financial services, reinsurance, insurance or another risk aware sector. Expert understanding of project and programme management methodologies, including Agile, Waterfall and hybrid approaches, with the ability to tailor methods pragmatically to the initiative. Proven leadership in governance and assurance, including RAID management, dependency mapping, quality gates, design assurance, regulatory awareness and change control. Strong financial and business acumen, including budgeting, forecasting, cost tracking and benefit realisation management. Exceptional stakeholder management skills, with the ability to influence, negotiate, challenge constructively and work effectively at all levels up to Executive and Steering Committee. Excellent communication skills, capable of producing executive ready reporting, board level summaries, and clear, concise technical and delivery documentation. Demonstrable experience in strategic planning cycles, including quarterly planning/PI planning, roadmap formation, and delivery sequencing. Solid understanding of technology change landscapes, including infrastructure, platforms, data, integration, security and cloud adoption. Strong analytical capability, with experience interpreting complex delivery, financial and resource data to inform decision making and insight-led reporting. Advanced proficiency in delivery and Portfolio tooling, such as structured PPM systems, Jira/Atlassian, MS Project, Power BI, Confluence and MS365. Proactive, organised and resilient, with the ability to navigate ambiguity, manage competing demands and maintain delivery discipline in a fast moving environment. Ideally educated to degree level, but applications from individuals with demonstrable relevant experience are also actively sought. Professional certifications (APM, PRINCE2, SAFe, PMP, Scrum, or equivalent) are desirable, with a commitment to ongoing professional development. Working For Pacific Life Re Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes.Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and well being initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events and overseeing volunteering opportunities. Benefits (Only for Permanent and Fixed Term Employees) Leave 25 days of annual leave with option to buy/sell more days Adoption and fertility leave Generous enhanced parental leaveHealthcare Comprehensive private insurance coverage for employee and dependents Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary Optical benefitsSavings & Retirement 15% combined employee/employer contributionsWellness Subsidized gym membership Access to Employee Assistance Program Cycle to Work and Electric Car Salary Sacrifice Scheme Time off for volunteering Charitable matching of employee donationsAs part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible. Pacific Life Re Values At Pacific Life Re, our vision is to bring an innovative and dynamic approach to the marketplace. Our global team is not afraid to disrupt and challenge industry thinking to provide the
10/05/2026
Full time
Job Title Senior Technology Project Manager Job Description The Technology function comprises multiple globally distributed teams (Global Technology Solutions; Global Service & Infrastructure Management; Risk; Enterprise Architecture & Data; Information Security; and regional support hubs). Together, they are responsible for the design, delivery, management and security of PL Re's global application and infrastructure landscape.The team delivers a mixture of bespoke, business critical solutions (e.g., Underwriting, Claims, Pricing and Actuarial applications) and enterprise systems, while maintaining a high standard of service and security across our UK/Europe, Asia, North America and Australia offices.The RoleWe are investing in strengthening our Technology change delivery capability as part of a maturing Portfolio Management and governance framework. As a result, we are seeking an experienced Senior Project Manager to lead a number of strategically important change initiatives across Technology and the wider business.This role will own end to end project delivery across multiple domains-Platforms, Infrastructure, Data, Enterprise Architecture, Information Security and Partnerships with Actuarial, Finance, Operations and regional business units. You will be accountable for ensuring projects are well governed, strategically aligned, properly costed, risk managed and delivered to agreed outcomes.You will play a key role in supporting the uplift in Technology Portfolio maturity, contributing to planning cycles, supporting effective prioritisation, and ensuring that delivery teams operate with discipline, transparency and predictable cadence.This position requires a proactive leader with deep delivery experience, exceptional stakeholder and vendor management skills, and the confidence to influence senior technology and business stakeholders. You will also act as a mentor to Project Managers and Analysts, supporting the development of delivery capability across the function.Key Responsibilities Lead the full lifecycle delivery of medium to large technology projects, from concept and mobilisation through to implementation and handover to BAU. Manage scope, schedule, budget, resources, dependencies and delivery risks to ensure predictable outcomes. Ensure clear definition of benefits, deliverables, dependencies and success criteria. Operate within the Technology Portfolio Management and governance frameworks, ensuring disciplined reporting, RAID management and change control. Produce high quality reporting and insight for Portfolio governance, Technology leadership, Steering Committees and Executive forums. Ensure compliance with Technology risk management, security standards and regulatory expectations (where applicable). Engage and influence stakeholders across all Technology towers and business units, managing expectations and ensuring aligned priorities. Work collaboratively with Enterprise Architecture, Information Security and Risk to secure appropriate design, assurance and approval. Manage relationships with external vendors, ensuring contractual commitments and deliverables are met. Contribute to quarterly planning cycles, project pipeline shaping, and multi year roadmap development. Support Portfolio leadership in preparing prioritisation materials, business cases and impact assessments. Drive clarity on capacity requirements, delivery sequencing and resource constraints. Provide day to day leadership and coaching to Project & Portfolio teams. Promote best practice delivery disciplines and champion continuous improvement across the change community. Support the maturity of PMO and Portfolio processes and tooling.Qualifications, Expertise and Attributes Significant experience delivering complex technology projects in a multi discipline, multi location environment, ideally within financial services, reinsurance, insurance or another risk aware sector. Expert understanding of project and programme management methodologies, including Agile, Waterfall and hybrid approaches, with the ability to tailor methods pragmatically to the initiative. Proven leadership in governance and assurance, including RAID management, dependency mapping, quality gates, design assurance, regulatory awareness and change control. Strong financial and business acumen, including budgeting, forecasting, cost tracking and benefit realisation management. Exceptional stakeholder management skills, with the ability to influence, negotiate, challenge constructively and work effectively at all levels up to Executive and Steering Committee. Excellent communication skills, capable of producing executive ready reporting, board level summaries, and clear, concise technical and delivery documentation. Demonstrable experience in strategic planning cycles, including quarterly planning/PI planning, roadmap formation, and delivery sequencing. Solid understanding of technology change landscapes, including infrastructure, platforms, data, integration, security and cloud adoption. Strong analytical capability, with experience interpreting complex delivery, financial and resource data to inform decision making and insight-led reporting. Advanced proficiency in delivery and Portfolio tooling, such as structured PPM systems, Jira/Atlassian, MS Project, Power BI, Confluence and MS365. Proactive, organised and resilient, with the ability to navigate ambiguity, manage competing demands and maintain delivery discipline in a fast moving environment. Ideally educated to degree level, but applications from individuals with demonstrable relevant experience are also actively sought. Professional certifications (APM, PRINCE2, SAFe, PMP, Scrum, or equivalent) are desirable, with a commitment to ongoing professional development. Working For Pacific Life Re Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes.Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and well being initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events and overseeing volunteering opportunities. Benefits (Only for Permanent and Fixed Term Employees) Leave 25 days of annual leave with option to buy/sell more days Adoption and fertility leave Generous enhanced parental leaveHealthcare Comprehensive private insurance coverage for employee and dependents Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary Optical benefitsSavings & Retirement 15% combined employee/employer contributionsWellness Subsidized gym membership Access to Employee Assistance Program Cycle to Work and Electric Car Salary Sacrifice Scheme Time off for volunteering Charitable matching of employee donationsAs part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible. Pacific Life Re Values At Pacific Life Re, our vision is to bring an innovative and dynamic approach to the marketplace. Our global team is not afraid to disrupt and challenge industry thinking to provide the
Expleo
Lead Business Analyst - London Markets
Expleo
Overview The Lead Business Analyst will serve as the voice of the business, ensuring that London Market insurance needs-covering underwriting workflows, policy lifecycle processes, and functional requirements-are accurately captured, documented, validated, and translated into a structured delivery backlog. The role includes producing clear and actionable user stories with well defined acceptance criteria that align to London Market business outcomes. The ideal candidate will demonstrate strong experience working in iterative/Agile environments, along with a solid understanding of London Market operations. This includes delegated authority, placement processes, bordereaux management, and underwriting support functions. They will apply Agile principles to collaboratively solve problems, refine backlogs, and shape outcomes that directly support the modernisation of the organisation's core insurance applications. This is a hands on role requiring close partnership with development teams, underwriters, product owners, and London Market stakeholders throughout the analysis, development, and testing phases. The Lead Business Analyst will ensure all deliverables remain aligned to acceptance criteria and the intended underwriting and business outcomes. Responsibilities RepresentUnderwriting SMEs, and wider London Market business stakeholders within the delivery team. Act as the primary liaison between the Product Owner, underwriters, claims/operations SMEs, and technical teams regarding business needs and LM specific processes. Lead regular sessions to communicate progress, demonstrate new functionality, refine requirements, and ensure prioritisation aligns with underwriting and LM operational value. Define clear outcomes aligned to underwriting and policy lifecycle objectives. Maintain backlog items in Azure DevOps, ensuring: User stories follow LM best practice structures. Prioritisation reflects underwriting value, risk impact, and regulatory considerations. Stories include sufficient detail for technical teams, especially where LM data structures or integration with underwriting platforms are involved. Each story includes a defined Definition of Done and assigned underwriting stakeholder for sign off. End to end traceability is maintained across the SDLC. Work with the Project Test Lead to plan UAT scenarios tailored to LM business processes, underwriting validation steps, and regulatory requirements. Ensure test coverage reflects underwriting outcomes, placement workflows, policy issuance, endorsements, and bordereaux handling. Provide timely progress updates, ensuring alignment between BA deliverables and London Market operational goals. Qualifications BCS Business Analysis International Diploma (or equivalent) Essential skills Strong business analysis experience within Agile/iterative delivery environments. Demonstrable experience in London Market or specialty insurance, ideally including: Underwriting processes Delegated authority & bordereaux Policy administration Proven ability to capture and translate LM requirements into high quality user stories. Excellent communication skills with underwriters, brokers, SMEs, and technical stakeholders. Strong understanding of requirements traceability and alignment to underwriting outcomes. Ability to analyse ambiguity and drive clarity through collaboration with LM stakeholders. Experience Experience with BPMN 2.0 for mapping underwriting and LM business processes. Experience using Azure DevOps (ADO) for backlog, user story, and test traceability. Experience supporting UAT phases in an insurance context, particularly London Market programs. Benefits Collaborative working environment - we stand shoulder to shoulder with our clients and our peers through good times and challenges. We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects. Always working as one team, our people are not afraid to think big and challenge the status quo. As a Disability Confident Committed Employer we have committed to: Ensure our recruitment process is inclusive and accessible Communicating and promoting vacancies Offering an interview to disabled people who meet the minimum criteria for the jobAnticipating and providing reasonable adjustments as required Supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work at least one activity that will make a difference for disabled people "We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age". We treat everyone fairly and equitably across the organisation, including providing any additional support and adjustments needed for everyone to thrive
09/05/2026
Full time
Overview The Lead Business Analyst will serve as the voice of the business, ensuring that London Market insurance needs-covering underwriting workflows, policy lifecycle processes, and functional requirements-are accurately captured, documented, validated, and translated into a structured delivery backlog. The role includes producing clear and actionable user stories with well defined acceptance criteria that align to London Market business outcomes. The ideal candidate will demonstrate strong experience working in iterative/Agile environments, along with a solid understanding of London Market operations. This includes delegated authority, placement processes, bordereaux management, and underwriting support functions. They will apply Agile principles to collaboratively solve problems, refine backlogs, and shape outcomes that directly support the modernisation of the organisation's core insurance applications. This is a hands on role requiring close partnership with development teams, underwriters, product owners, and London Market stakeholders throughout the analysis, development, and testing phases. The Lead Business Analyst will ensure all deliverables remain aligned to acceptance criteria and the intended underwriting and business outcomes. Responsibilities RepresentUnderwriting SMEs, and wider London Market business stakeholders within the delivery team. Act as the primary liaison between the Product Owner, underwriters, claims/operations SMEs, and technical teams regarding business needs and LM specific processes. Lead regular sessions to communicate progress, demonstrate new functionality, refine requirements, and ensure prioritisation aligns with underwriting and LM operational value. Define clear outcomes aligned to underwriting and policy lifecycle objectives. Maintain backlog items in Azure DevOps, ensuring: User stories follow LM best practice structures. Prioritisation reflects underwriting value, risk impact, and regulatory considerations. Stories include sufficient detail for technical teams, especially where LM data structures or integration with underwriting platforms are involved. Each story includes a defined Definition of Done and assigned underwriting stakeholder for sign off. End to end traceability is maintained across the SDLC. Work with the Project Test Lead to plan UAT scenarios tailored to LM business processes, underwriting validation steps, and regulatory requirements. Ensure test coverage reflects underwriting outcomes, placement workflows, policy issuance, endorsements, and bordereaux handling. Provide timely progress updates, ensuring alignment between BA deliverables and London Market operational goals. Qualifications BCS Business Analysis International Diploma (or equivalent) Essential skills Strong business analysis experience within Agile/iterative delivery environments. Demonstrable experience in London Market or specialty insurance, ideally including: Underwriting processes Delegated authority & bordereaux Policy administration Proven ability to capture and translate LM requirements into high quality user stories. Excellent communication skills with underwriters, brokers, SMEs, and technical stakeholders. Strong understanding of requirements traceability and alignment to underwriting outcomes. Ability to analyse ambiguity and drive clarity through collaboration with LM stakeholders. Experience Experience with BPMN 2.0 for mapping underwriting and LM business processes. Experience using Azure DevOps (ADO) for backlog, user story, and test traceability. Experience supporting UAT phases in an insurance context, particularly London Market programs. Benefits Collaborative working environment - we stand shoulder to shoulder with our clients and our peers through good times and challenges. We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects. Always working as one team, our people are not afraid to think big and challenge the status quo. As a Disability Confident Committed Employer we have committed to: Ensure our recruitment process is inclusive and accessible Communicating and promoting vacancies Offering an interview to disabled people who meet the minimum criteria for the jobAnticipating and providing reasonable adjustments as required Supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work at least one activity that will make a difference for disabled people "We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age". We treat everyone fairly and equitably across the organisation, including providing any additional support and adjustments needed for everyone to thrive
Taylor James Resourcing
Underwriting Operations Business Partner
Taylor James Resourcing
Underwriting Operations Business Partner Date: 22 Aug 2024 Sector: INSURANCE Type: Permanent Location: London Salary: £55000 - 65000 per annum Email: Ref: BT71511 Underwriting Operations Business Partner £highly competitive + bonus This would be an excellent opportunity for a candidate with insurance operations experience and familiarity with London Market Insurance processes and systems to develop their career and move to a highly regarded underwriters. The company offer a full benefits package including generous on-target bonus of 15%. The successful candidate will be responsible for the risk administration service delivery by an Outsourced Business Partner, and Underwriting Operations to an Underwriting Team. Main duties Oversight of the risk administration Standard Operating Procedures, process flow charts and controls relevant to the Underwriting Teams. Amend documentation annually, or whenever business change is planned. Act as the key contact, co-ordinator and point of escalation between the Underwriting Team, Underwriting Operations and the Outsourced Business Partner. Respond to queries from all stakeholders to ensure an efficient service is delivered. Attend / lead meetings as required with relevant stakeholders. Responsible for the management and training of the Underwriting Operations Team members who support the Underwriting Team. Standardise services alongside other Underwriting Operations Business Partners who are responsible for different Underwriting Teams, to create flexibility in operational support model during peak periods and business needs. Identify opportunities to automate or outsource further tasks and follow governance processes and testing associated with the changes. Monitor daily / weekly / monthly KPIs updating Senior Operations and Underwriting Management. Ensure workflows remain in service and maintain a high level of data quality. Coordinate shared email boxes supporting the Underwriting Team. Triage correspondence and action promptly to avoid backlogs. Monitor data quality entry by the Outsourced Business Partner and Underwriting Operations Assistants in via sample checks and exceptions reports. Perform root cause analysis for any issues. Support the organisations Board's to maintain a corporate culture, policies and procedures that pay due regard to the interests of customers and treats them fairly at all times.
09/05/2026
Full time
Underwriting Operations Business Partner Date: 22 Aug 2024 Sector: INSURANCE Type: Permanent Location: London Salary: £55000 - 65000 per annum Email: Ref: BT71511 Underwriting Operations Business Partner £highly competitive + bonus This would be an excellent opportunity for a candidate with insurance operations experience and familiarity with London Market Insurance processes and systems to develop their career and move to a highly regarded underwriters. The company offer a full benefits package including generous on-target bonus of 15%. The successful candidate will be responsible for the risk administration service delivery by an Outsourced Business Partner, and Underwriting Operations to an Underwriting Team. Main duties Oversight of the risk administration Standard Operating Procedures, process flow charts and controls relevant to the Underwriting Teams. Amend documentation annually, or whenever business change is planned. Act as the key contact, co-ordinator and point of escalation between the Underwriting Team, Underwriting Operations and the Outsourced Business Partner. Respond to queries from all stakeholders to ensure an efficient service is delivered. Attend / lead meetings as required with relevant stakeholders. Responsible for the management and training of the Underwriting Operations Team members who support the Underwriting Team. Standardise services alongside other Underwriting Operations Business Partners who are responsible for different Underwriting Teams, to create flexibility in operational support model during peak periods and business needs. Identify opportunities to automate or outsource further tasks and follow governance processes and testing associated with the changes. Monitor daily / weekly / monthly KPIs updating Senior Operations and Underwriting Management. Ensure workflows remain in service and maintain a high level of data quality. Coordinate shared email boxes supporting the Underwriting Team. Triage correspondence and action promptly to avoid backlogs. Monitor data quality entry by the Outsourced Business Partner and Underwriting Operations Assistants in via sample checks and exceptions reports. Perform root cause analysis for any issues. Support the organisations Board's to maintain a corporate culture, policies and procedures that pay due regard to the interests of customers and treats them fairly at all times.

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