Henkel is seeking a Senior Cluster Infrastructure Manager for Northern Europe, based at the UK headquarters. You will lead a team of 12, ensuring compliance and implementing strategies in Facility Management, Fleet Management, Security, and Health, Safety, and Environment. This role encompasses accountability across 10 countries, focusing on meeting targets and delivering results while aligning operations with corporate policies.
23/07/2026
Full time
Henkel is seeking a Senior Cluster Infrastructure Manager for Northern Europe, based at the UK headquarters. You will lead a team of 12, ensuring compliance and implementing strategies in Facility Management, Fleet Management, Security, and Health, Safety, and Environment. This role encompasses accountability across 10 countries, focusing on meeting targets and delivering results while aligning operations with corporate policies.
Google Inc. is looking for an EMEA GTM Strategic Initiatives Manager to join its Cloud Go-to-Market Strategy and Operations team in London. This role involves acting as a trusted advisor and managing EMEA-wide strategic initiatives, making data-driven decisions to drive business impact. The ideal candidate should have at least 8 years of experience in go-to-market strategy, a Bachelor's degree, and proficiency in analytical tools like SQL and Google Sheets. Google values diversity and inclusion and encourages applications from all backgrounds. English proficiency is required for this position.
23/07/2026
Full time
Google Inc. is looking for an EMEA GTM Strategic Initiatives Manager to join its Cloud Go-to-Market Strategy and Operations team in London. This role involves acting as a trusted advisor and managing EMEA-wide strategic initiatives, making data-driven decisions to drive business impact. The ideal candidate should have at least 8 years of experience in go-to-market strategy, a Bachelor's degree, and proficiency in analytical tools like SQL and Google Sheets. Google values diversity and inclusion and encourages applications from all backgrounds. English proficiency is required for this position.
Regional Data Forensic Manager Location: Bristol Salary : PO 3-6 £43,668 - £47,046 per annum Vacancy Type: Permanent, Full Time (37 hiours per week) Are you a dynamic leader with a strong technical background, ready to make a real impact? The South West Digital Forensics collaboration, covering Avon & Somerset, Devon & Cornwall, Dorset, and Wiltshire, is expanding, and we're looking for an exceptional leader like you to guide and inspire our talented teams. As part of our continued growth and investment, this is your chance to step into a challenging and rewarding role where your expertise will directly contribute to the safety and security of our communities. Why Join Us? In this role, you ll lead a dedicated team of specialists, providing critical digital evidence that helps victims at their most vulnerable. Your work will be at the heart of criminal investigations, making a real difference to justice outcomes. With a focus on development and innovation, we offer a chance to grow your skills while shaping the future of digital forensics. Whether you're looking to take your leadership skills to the next level or want to broaden your technical knowledge in a fast-paced, ever-evolving field, this role has it all. What You'll Do: Manage the day-to-day operations of the Data Forensics team, ensuring the team works efficiently and effectively to meet objectives. Provide expert guidance to investigators on securing digital evidence, from computers to mobile devices, across a range of criminal investigations. Advise senior officers and partners on handling, analysing, and safeguarding digital evidence, ensuring compliance with all relevant legislation and best practices. Oversee the maintenance of policies and procedures, ensuring our work remains exemplary and protects both the investigation and the integrity of the evidence. What We're Looking For: Proven leadership experience, with the ability to inspire and support a high-performing team. Strong technical experience, with a passion for the role technology plays in criminal investigations. A commitment to professional growth and continuous learning, including a desire to gain new skills. The ability to make decisions and manage risk while maintaining the highest standards of evidential practice. Perks & Benefits: Access to on-site gym and sports facilities to support your health and wellbeing. Generous holiday entitlement and flexible working hours. A comprehensive tailored learning and development program. Ongoing professional support through a buddy system and specialist wellbeing resources. A supportive work environment committed to the Code of Ethics and high professional standards. Additional Information: Competitive salary: £43,668 - £47,046, with an annual market supplement payment of £4,000 (subject to review). This is a hybrid role, the location of the office is Kenneth Steele House, Bristol To be eligible to apply for this role you must have a five-year checkable history in the UK ideally this means that you would have been resident in the UK for the last five years. Shortlisting begins week commencing 3rd August 2026, and interviews will take place the week commencing 10th August 2026 To Apply If you feel you are a suitable candidate and would like to work for South West Forensics, please click apply to be redirected to their website to complete your application.
23/07/2026
Full time
Regional Data Forensic Manager Location: Bristol Salary : PO 3-6 £43,668 - £47,046 per annum Vacancy Type: Permanent, Full Time (37 hiours per week) Are you a dynamic leader with a strong technical background, ready to make a real impact? The South West Digital Forensics collaboration, covering Avon & Somerset, Devon & Cornwall, Dorset, and Wiltshire, is expanding, and we're looking for an exceptional leader like you to guide and inspire our talented teams. As part of our continued growth and investment, this is your chance to step into a challenging and rewarding role where your expertise will directly contribute to the safety and security of our communities. Why Join Us? In this role, you ll lead a dedicated team of specialists, providing critical digital evidence that helps victims at their most vulnerable. Your work will be at the heart of criminal investigations, making a real difference to justice outcomes. With a focus on development and innovation, we offer a chance to grow your skills while shaping the future of digital forensics. Whether you're looking to take your leadership skills to the next level or want to broaden your technical knowledge in a fast-paced, ever-evolving field, this role has it all. What You'll Do: Manage the day-to-day operations of the Data Forensics team, ensuring the team works efficiently and effectively to meet objectives. Provide expert guidance to investigators on securing digital evidence, from computers to mobile devices, across a range of criminal investigations. Advise senior officers and partners on handling, analysing, and safeguarding digital evidence, ensuring compliance with all relevant legislation and best practices. Oversee the maintenance of policies and procedures, ensuring our work remains exemplary and protects both the investigation and the integrity of the evidence. What We're Looking For: Proven leadership experience, with the ability to inspire and support a high-performing team. Strong technical experience, with a passion for the role technology plays in criminal investigations. A commitment to professional growth and continuous learning, including a desire to gain new skills. The ability to make decisions and manage risk while maintaining the highest standards of evidential practice. Perks & Benefits: Access to on-site gym and sports facilities to support your health and wellbeing. Generous holiday entitlement and flexible working hours. A comprehensive tailored learning and development program. Ongoing professional support through a buddy system and specialist wellbeing resources. A supportive work environment committed to the Code of Ethics and high professional standards. Additional Information: Competitive salary: £43,668 - £47,046, with an annual market supplement payment of £4,000 (subject to review). This is a hybrid role, the location of the office is Kenneth Steele House, Bristol To be eligible to apply for this role you must have a five-year checkable history in the UK ideally this means that you would have been resident in the UK for the last five years. Shortlisting begins week commencing 3rd August 2026, and interviews will take place the week commencing 10th August 2026 To Apply If you feel you are a suitable candidate and would like to work for South West Forensics, please click apply to be redirected to their website to complete your application.
SOC Coordinator Location: Stevenage(Hybrid Working Available) Security Clearance: Must be eligible for UK Security Clearance (If successful we will sponsor you through SC clearance) Hourly rate - 80 per hour Inside IR35 Contract - 12 Months (Extension Likely) About the Opportunity Our client is a leading engineering and technology organisation operating within a highly regulated and security-conscious environment, supporting some of the UK's most complex and mission-critical programmes. As part of continued investment in cyber security capability, they are seeking a SOC Coordinator to support the ongoing growth and maturity of their Security Operations Centre (SOC). This is a fantastic opportunity for a cyber security professional with a background in SOC leadership, cyber governance, information security management, risk & compliance, or security operations to play a key role in strengthening operational resilience and cyber defence capabilities. The Role Reporting into the SOC leadership team, you will act as a key operational and governance lead, helping coordinate the day-to-day operation of the Security Operations Centre while driving security improvement initiatives across the wider business. Responsibilities Deputising for the SOC Manager when required. Coordinating the ongoing maturity and development of cyber security capabilities. Delivering security working groups and tracking remediation activities through to completion. Supporting the resilience and effectiveness of a 24/7 security operations function. Assisting with SOC recruitment, onboarding and team development activities. Managing responses for audits, compliance reviews and assurance activities. Supporting cyber risk management, governance and security policy implementation. Coordinating security documentation, standards and operating procedures. Working closely with cyber security, infrastructure, risk and business stakeholders to drive continuous improvement. Providing oversight of security-related change activities and ensuring appropriate cyber due diligence has been completed. About You We are interested in speaking with candidates from backgrounds such as: SOC Team Lead SOC Manager SOC Coordinator Cyber Security Governance & Assurance Information Security Manager Security Risk & Compliance Manager Security Operations Manager Defence, Aerospace or Critical National Infrastructure Cyber Security You will ideally have experience in: ISO27001 and security compliance frameworks Risk management and risk treatment processes Vulnerability management principles Audit preparation and evidence gathering Security policies, procedures and governance Incident response processes Stakeholder management and leadership Delivering security improvements within complex organisations For a confidential discussion about this opportunity, please apply today or contact us directly. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
23/07/2026
Contractor
SOC Coordinator Location: Stevenage(Hybrid Working Available) Security Clearance: Must be eligible for UK Security Clearance (If successful we will sponsor you through SC clearance) Hourly rate - 80 per hour Inside IR35 Contract - 12 Months (Extension Likely) About the Opportunity Our client is a leading engineering and technology organisation operating within a highly regulated and security-conscious environment, supporting some of the UK's most complex and mission-critical programmes. As part of continued investment in cyber security capability, they are seeking a SOC Coordinator to support the ongoing growth and maturity of their Security Operations Centre (SOC). This is a fantastic opportunity for a cyber security professional with a background in SOC leadership, cyber governance, information security management, risk & compliance, or security operations to play a key role in strengthening operational resilience and cyber defence capabilities. The Role Reporting into the SOC leadership team, you will act as a key operational and governance lead, helping coordinate the day-to-day operation of the Security Operations Centre while driving security improvement initiatives across the wider business. Responsibilities Deputising for the SOC Manager when required. Coordinating the ongoing maturity and development of cyber security capabilities. Delivering security working groups and tracking remediation activities through to completion. Supporting the resilience and effectiveness of a 24/7 security operations function. Assisting with SOC recruitment, onboarding and team development activities. Managing responses for audits, compliance reviews and assurance activities. Supporting cyber risk management, governance and security policy implementation. Coordinating security documentation, standards and operating procedures. Working closely with cyber security, infrastructure, risk and business stakeholders to drive continuous improvement. Providing oversight of security-related change activities and ensuring appropriate cyber due diligence has been completed. About You We are interested in speaking with candidates from backgrounds such as: SOC Team Lead SOC Manager SOC Coordinator Cyber Security Governance & Assurance Information Security Manager Security Risk & Compliance Manager Security Operations Manager Defence, Aerospace or Critical National Infrastructure Cyber Security You will ideally have experience in: ISO27001 and security compliance frameworks Risk management and risk treatment processes Vulnerability management principles Audit preparation and evidence gathering Security policies, procedures and governance Incident response processes Stakeholder management and leadership Delivering security improvements within complex organisations For a confidential discussion about this opportunity, please apply today or contact us directly. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Quality Auditor (FTC- Mat cover) Salary: Competitive salary Benefits: Company share save scheme, Competitive matched pension contributions , Life insurance up to 4x salary Location: Bourne, Lincolnshire, PE10 0AT Ways of Working: Site based Hours of work: 4 on 4 off / 6am - 6pm Contract Type: Fixed Term Colleagues whose roles are at risk of redundancy and who meet essential role criteria will be given priority consideration for this role. Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food, both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. This role is based in Bourne at a site specialising in the preparation of fruit, leafy salads, and stir-fry mixes. The site employs over 1,200 people and is conveniently located just 16 miles from Peterborough and 12 miles from Spalding. What you'll be doing In this busy and hands-on role as a Quality Auditor, you'll audit, monitor, and continuously improve quality systems and procedures across site operations. Working closely with operational teams, you'll provide practical technical support while maintaining and promoting quality and food safety standards in line with Greencore, customer, and legal requirements, with guidance from the QA Supervisor or Manager. Role Accountabilities • Audit compliance with QMS, GMP, and HACCP, raising clear non-conformances and driving corrective actions to closure • Apply an inquisitive audit mindset to identify root causes and reduce repeat non-conformances • Conduct traceability audits, efficiently retrieving data and presenting findings clearly • Complete sampling activities to schedule, including microbiological, nutritional, swabs, and organoleptic testing • Prepare, facilitate, and trend taste panels, escalating out-of-specification results and recommending improvements • Calibrate factory measurement equipment to schedule and manage out-of-tolerance actions • Support investigations into complaints, incidents, and out-of-specification results through audits and data analysis • Support NPD trials and product launches, including testing, shelf-life assessment, and taste panels • Provide day-to-day technical support to factory teams, audits, and customer visits • Contribute to Technical KPI delivery through audits, investigations, and proactive improvement actions • Work safely at all times, promoting strong health, safety, and environmental standards What we're looking for • A strong understanding of quality systems, GMP, HACCP, and traceability within a manufacturing environment • A proactive, detail-focused approach with a natural curiosity to challenge and improve standards • Confidence working hands-on on the factory floor, providing clear and practical technical guidance • Ability to audit effectively, identify root causes, and drive corrective and preventative actions • Strong communication skills, able to engage confidently with colleagues at all levels • A collaborative mindset, working effectively within cross-functional teams • Good organisational skills, with the ability to manage multiple priorities to deadlines • Commitment to continuous improvement and personal development • A positive, resilient approach aligned to Greencore values We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return • Competitive salary and job-related benefits • Holidays • Competitive matched pension contributions • Life insurance up to 4x salary • Company share save scheme • Greencore Qualifications • Exclusive Greencore employee discount platform • Access to a full Wellbeing Centre platform • Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career. Greencore and its recruitment partners never charge candidates any fees at any stage of the hiring process. Any request for payment relating to a job opportunity should be considered fraudulent.
23/07/2026
Full time
Quality Auditor (FTC- Mat cover) Salary: Competitive salary Benefits: Company share save scheme, Competitive matched pension contributions , Life insurance up to 4x salary Location: Bourne, Lincolnshire, PE10 0AT Ways of Working: Site based Hours of work: 4 on 4 off / 6am - 6pm Contract Type: Fixed Term Colleagues whose roles are at risk of redundancy and who meet essential role criteria will be given priority consideration for this role. Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food, both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. This role is based in Bourne at a site specialising in the preparation of fruit, leafy salads, and stir-fry mixes. The site employs over 1,200 people and is conveniently located just 16 miles from Peterborough and 12 miles from Spalding. What you'll be doing In this busy and hands-on role as a Quality Auditor, you'll audit, monitor, and continuously improve quality systems and procedures across site operations. Working closely with operational teams, you'll provide practical technical support while maintaining and promoting quality and food safety standards in line with Greencore, customer, and legal requirements, with guidance from the QA Supervisor or Manager. Role Accountabilities • Audit compliance with QMS, GMP, and HACCP, raising clear non-conformances and driving corrective actions to closure • Apply an inquisitive audit mindset to identify root causes and reduce repeat non-conformances • Conduct traceability audits, efficiently retrieving data and presenting findings clearly • Complete sampling activities to schedule, including microbiological, nutritional, swabs, and organoleptic testing • Prepare, facilitate, and trend taste panels, escalating out-of-specification results and recommending improvements • Calibrate factory measurement equipment to schedule and manage out-of-tolerance actions • Support investigations into complaints, incidents, and out-of-specification results through audits and data analysis • Support NPD trials and product launches, including testing, shelf-life assessment, and taste panels • Provide day-to-day technical support to factory teams, audits, and customer visits • Contribute to Technical KPI delivery through audits, investigations, and proactive improvement actions • Work safely at all times, promoting strong health, safety, and environmental standards What we're looking for • A strong understanding of quality systems, GMP, HACCP, and traceability within a manufacturing environment • A proactive, detail-focused approach with a natural curiosity to challenge and improve standards • Confidence working hands-on on the factory floor, providing clear and practical technical guidance • Ability to audit effectively, identify root causes, and drive corrective and preventative actions • Strong communication skills, able to engage confidently with colleagues at all levels • A collaborative mindset, working effectively within cross-functional teams • Good organisational skills, with the ability to manage multiple priorities to deadlines • Commitment to continuous improvement and personal development • A positive, resilient approach aligned to Greencore values We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return • Competitive salary and job-related benefits • Holidays • Competitive matched pension contributions • Life insurance up to 4x salary • Company share save scheme • Greencore Qualifications • Exclusive Greencore employee discount platform • Access to a full Wellbeing Centre platform • Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career. Greencore and its recruitment partners never charge candidates any fees at any stage of the hiring process. Any request for payment relating to a job opportunity should be considered fraudulent.
IT Service Manager 18 Month contract 90% remote, 2-3 days per month on site in London/Manchester 450p/d (Inside IR35) The role of IT Service Manager will be responsible for supporting Global Network functions enabling a high-quality service to end users. This role is designed to capture the Run and Project costs for network, create financial plans for our newly integrated global service and systems. The successful candidate will work with the vendor manager to capture requirements from the technical teams, analyse the requirements and communicate with business units for forecasting and payments on technical solutions. This position will be key in supporting cost saving aims. As the company integrates more affiliates, standardising hardware and software vendors and consolidating contracts, cost saving opportunities can be identified and exploited to reduce costs within the enterprise. These synergies and cost savings can be used to support additional projects or enhance current systems. This position is an internal stakeholder facing role, working within the network team to integrate different business units into the service; ensuring that their vendor requirements are met. This will involve setting up communications with 28 affiliates the business supporting with their financial forecasting and questions. You will work in partnership with Network Service Operations and Engineering on planning and provide feedback vendors solutions. Involvement with the setup of new projects with internal customers supporting the delivery and vital processes. Support a networking transformation programme by managing internal vendor-commercial operations for existing and new MR companies The focus is on building relationships, supporting the budget management and supporting the evolution of a network. This is not a financial accountancy or technical role, although any experience in these would be useful. Full training will be given. The contracted services include: Coordinate the emerging requirements to support new products and services Work with the vendor manager to evaluate requirements and communicate with affiliates Support projects and network operations to right-size purchases Collection of details for projects and operational requirements Where relevant, maintain all relevant controls and processes within a regulated industry Maintenance and update of vendor key performance indicators and feedback to improve vendor and supplier services. Manage onboarding readiness for 28 affiliates with trackers, risks, milestones and readiness reports. Support Network service managers with license inventory and usage, capacity, transfers and optimisation opportunities. Maintain communication for product renewals and prepare information packs for internal customers Gather requirements from architecture, engineering, operations - "what do we need to purchase" Create basic Service Level Agreements (SLAs) and Operational Level Agreements (OLAs) are in place with internal teams. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
23/07/2026
Contractor
IT Service Manager 18 Month contract 90% remote, 2-3 days per month on site in London/Manchester 450p/d (Inside IR35) The role of IT Service Manager will be responsible for supporting Global Network functions enabling a high-quality service to end users. This role is designed to capture the Run and Project costs for network, create financial plans for our newly integrated global service and systems. The successful candidate will work with the vendor manager to capture requirements from the technical teams, analyse the requirements and communicate with business units for forecasting and payments on technical solutions. This position will be key in supporting cost saving aims. As the company integrates more affiliates, standardising hardware and software vendors and consolidating contracts, cost saving opportunities can be identified and exploited to reduce costs within the enterprise. These synergies and cost savings can be used to support additional projects or enhance current systems. This position is an internal stakeholder facing role, working within the network team to integrate different business units into the service; ensuring that their vendor requirements are met. This will involve setting up communications with 28 affiliates the business supporting with their financial forecasting and questions. You will work in partnership with Network Service Operations and Engineering on planning and provide feedback vendors solutions. Involvement with the setup of new projects with internal customers supporting the delivery and vital processes. Support a networking transformation programme by managing internal vendor-commercial operations for existing and new MR companies The focus is on building relationships, supporting the budget management and supporting the evolution of a network. This is not a financial accountancy or technical role, although any experience in these would be useful. Full training will be given. The contracted services include: Coordinate the emerging requirements to support new products and services Work with the vendor manager to evaluate requirements and communicate with affiliates Support projects and network operations to right-size purchases Collection of details for projects and operational requirements Where relevant, maintain all relevant controls and processes within a regulated industry Maintenance and update of vendor key performance indicators and feedback to improve vendor and supplier services. Manage onboarding readiness for 28 affiliates with trackers, risks, milestones and readiness reports. Support Network service managers with license inventory and usage, capacity, transfers and optimisation opportunities. Maintain communication for product renewals and prepare information packs for internal customers Gather requirements from architecture, engineering, operations - "what do we need to purchase" Create basic Service Level Agreements (SLAs) and Operational Level Agreements (OLAs) are in place with internal teams. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
IT Asset Manager - ITAM physical IT assets ITIL Foundation, CHAMP CITAM Banking This is a new and exclusive opportunity for a IT Asset Manager to take ownership of the life cycle process for physical IT assets within this banking business Role details Title: IT Asset Manager ITAM Focus: ownership of the life cycle process for physical IT assets Employer: Bank Permanent role, salary £60-80,000 Location: London city with home working hybrid 50/50% Requirements: Extensive experience in IT asset management or IT operations, ideally in a regulated industry. Strong knowledge of ITIL, CMDBs, and asset management tools (eg, ServiceNow). This is a brilliant opportunity for a IT Asset Manager to take ownership of the life cycle process for physical IT assets within this banking business You will working in a greenfield environment and you will be building out frameworks and not just working in BAU As we continue to strengthen our technology governance and resilience, we are building a Centre of Excellence for IT Asset Management (ITAM), aligning with global standards and regulatory frameworks such as DORA. This is an exciting time to join a team that is shaping the future of asset management across our EMEA operations. We are looking for a detail-oriented and compliance-driven IT Asset Manager to lead the transformation of our hardware asset management (HAM) function across EMEA, ensuring full life cycle governance, audit readiness, and cost optimisation. Role requirements Must come from a large regulated FS environment, preferably banking but could be insurance. Greenfield environment Real experience of building out frameworks not just working in BAU 2 stage interview process with business (both face to face) This is a new opportunity now For more information and the chance to be considered, please do send through a CV- good luck To find out more about Huxley, please visit our website Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales
23/07/2026
Full time
IT Asset Manager - ITAM physical IT assets ITIL Foundation, CHAMP CITAM Banking This is a new and exclusive opportunity for a IT Asset Manager to take ownership of the life cycle process for physical IT assets within this banking business Role details Title: IT Asset Manager ITAM Focus: ownership of the life cycle process for physical IT assets Employer: Bank Permanent role, salary £60-80,000 Location: London city with home working hybrid 50/50% Requirements: Extensive experience in IT asset management or IT operations, ideally in a regulated industry. Strong knowledge of ITIL, CMDBs, and asset management tools (eg, ServiceNow). This is a brilliant opportunity for a IT Asset Manager to take ownership of the life cycle process for physical IT assets within this banking business You will working in a greenfield environment and you will be building out frameworks and not just working in BAU As we continue to strengthen our technology governance and resilience, we are building a Centre of Excellence for IT Asset Management (ITAM), aligning with global standards and regulatory frameworks such as DORA. This is an exciting time to join a team that is shaping the future of asset management across our EMEA operations. We are looking for a detail-oriented and compliance-driven IT Asset Manager to lead the transformation of our hardware asset management (HAM) function across EMEA, ensuring full life cycle governance, audit readiness, and cost optimisation. Role requirements Must come from a large regulated FS environment, preferably banking but could be insurance. Greenfield environment Real experience of building out frameworks not just working in BAU 2 stage interview process with business (both face to face) This is a new opportunity now For more information and the chance to be considered, please do send through a CV- good luck To find out more about Huxley, please visit our website Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales
Luxury Goods West Midlands c. £45,000 + bonus +benefits Ref: 10449 The Opportunity Our client is a UK-based owner managed company that is looking for a Business Development Manager to join their thriving sales team. In this role you will drive commercial growth in international sales through establishing and managing relationships with distribution channels and retail partners. As the Business Development Manager you will identify, develop, and secure business opportunities across various markets, build and maintain a robust sales pipeline, and manage the complete sales process from initial contact to contract negotiation. The Company An innovative and design-focused British manufacturer with a strong heritage in producing and selling high-quality, specialist consumer products. With over 100 years of operations, the business has grown and evolved to become a global leader in their market with a reputation for the highest quality products and services. The Candidate As an experienced sales professional, you have proven success in business development and account management at a retail or manufacturing business. You possess experience selling products to international clients and a successful track record of building long term client relationships. With excellent commercial awareness and communication skills, you are also a strategic thinker who is self-motivated and enjoys working independently. How to apply If you are looking for a fresh and stimulating opportunity that will fully utilise your considerable skills and experience - then look no further. To apply in confidence please submit a fully detailed CV online detailing your current remuneration package quoting job reference 10449.
23/07/2026
Full time
Luxury Goods West Midlands c. £45,000 + bonus +benefits Ref: 10449 The Opportunity Our client is a UK-based owner managed company that is looking for a Business Development Manager to join their thriving sales team. In this role you will drive commercial growth in international sales through establishing and managing relationships with distribution channels and retail partners. As the Business Development Manager you will identify, develop, and secure business opportunities across various markets, build and maintain a robust sales pipeline, and manage the complete sales process from initial contact to contract negotiation. The Company An innovative and design-focused British manufacturer with a strong heritage in producing and selling high-quality, specialist consumer products. With over 100 years of operations, the business has grown and evolved to become a global leader in their market with a reputation for the highest quality products and services. The Candidate As an experienced sales professional, you have proven success in business development and account management at a retail or manufacturing business. You possess experience selling products to international clients and a successful track record of building long term client relationships. With excellent commercial awareness and communication skills, you are also a strategic thinker who is self-motivated and enjoys working independently. How to apply If you are looking for a fresh and stimulating opportunity that will fully utilise your considerable skills and experience - then look no further. To apply in confidence please submit a fully detailed CV online detailing your current remuneration package quoting job reference 10449.
Your new companyAn exciting opportunity has arisen for an experienced Senior Service Delivery Manager to join a large, complex organisation undergoing significant technology and service transformation. This is a key leadership position responsible for delivering high-quality IT services that support business operations and drive an excellent end-user experience.Your new roleAs the Senior Service Delivery Manager, you will manage a team of 8 (including Service Desk and Field Engineers - including two team leads) and take ownership of improving operational processes, including ensuring SLAs and KPIs are met. You will initially be responsible for reviewing the current Service Desk team, agreeing an action plan to ensure a high-performing service desk function, as well as implementing and maintaining ITIL best practice.Longer term, the role will take ownership of continuous improvement and automation, as well as ensuring successful tech adoption across the business through the development and delivery of a long-term service model that is fit for purpose.The organisation is fully Azure based, so we are looking for someone who has previously worked for a large/ complex predominantly Cloud organisation and overseen a team through significant change. There are high expectations of the person coming into this role to hit the ground running and be able to quickly demonstrate a tangible action plan to improve processes and service delivery.A significant part of the role will involve managing services including Service Desk operations, desktop and laptop life cycle management, mobile device support, software asset management, telephony, printing and scanning services, and peripheral equipment support, supporting a multi-million pound budget.Working closely with business stakeholders, you will develop trusted relationships, understand operational requirements and ensure technology services continue to support organisational objectives effectively.What you'll need to succeedYou will have substantial experience in service ownership and the delivery of end-user workplace services, including service desk operations, device management, software licencing and IT support services.Experience managing IT services within outsourced, managed service or multi-vendor environments is essential, as is a strong understanding of IT Asset Management principles and best practice.You will possess strong knowledge of ITIL and SIAM methodologies and demonstrate experience across incident, problem and change management disciplines. Excellent stakeholder engagement skills and the ability to build effective relationships across technical and non-technical audiences are critical.You should be a proactive, service-focused leader with excellent communication, reporting and documentation skills, capable of driving continuous improvement and delivering measurable outcomes.What you'll get in returnSalary up to £% discretionary annual bonus, car allowance £5,900, travel allowance £2,870 pa, private medical BUPA, pension employer contributions up to 9%. The organisation have a hybrid working policy 2-3 days per week on site and have a sensible/ flexible approach to working from home, but they are keen this person maintain visibility across the team and wider business to ensure strong relationships are developed and maintained.This is an opportunity to play a leading role in shaping and improving technology services within a large and evolving organisation. You will have the chance to influence service strategy, lead talented teams and deliver meaningful improvements to the end-user experience while benefiting from a competitive rewards package and ongoing professional development opportunities.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact us for a confidential discussion about your career.If this position is not quite right for you, but you are looking for a new opportunity, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
23/07/2026
Full time
Your new companyAn exciting opportunity has arisen for an experienced Senior Service Delivery Manager to join a large, complex organisation undergoing significant technology and service transformation. This is a key leadership position responsible for delivering high-quality IT services that support business operations and drive an excellent end-user experience.Your new roleAs the Senior Service Delivery Manager, you will manage a team of 8 (including Service Desk and Field Engineers - including two team leads) and take ownership of improving operational processes, including ensuring SLAs and KPIs are met. You will initially be responsible for reviewing the current Service Desk team, agreeing an action plan to ensure a high-performing service desk function, as well as implementing and maintaining ITIL best practice.Longer term, the role will take ownership of continuous improvement and automation, as well as ensuring successful tech adoption across the business through the development and delivery of a long-term service model that is fit for purpose.The organisation is fully Azure based, so we are looking for someone who has previously worked for a large/ complex predominantly Cloud organisation and overseen a team through significant change. There are high expectations of the person coming into this role to hit the ground running and be able to quickly demonstrate a tangible action plan to improve processes and service delivery.A significant part of the role will involve managing services including Service Desk operations, desktop and laptop life cycle management, mobile device support, software asset management, telephony, printing and scanning services, and peripheral equipment support, supporting a multi-million pound budget.Working closely with business stakeholders, you will develop trusted relationships, understand operational requirements and ensure technology services continue to support organisational objectives effectively.What you'll need to succeedYou will have substantial experience in service ownership and the delivery of end-user workplace services, including service desk operations, device management, software licencing and IT support services.Experience managing IT services within outsourced, managed service or multi-vendor environments is essential, as is a strong understanding of IT Asset Management principles and best practice.You will possess strong knowledge of ITIL and SIAM methodologies and demonstrate experience across incident, problem and change management disciplines. Excellent stakeholder engagement skills and the ability to build effective relationships across technical and non-technical audiences are critical.You should be a proactive, service-focused leader with excellent communication, reporting and documentation skills, capable of driving continuous improvement and delivering measurable outcomes.What you'll get in returnSalary up to £% discretionary annual bonus, car allowance £5,900, travel allowance £2,870 pa, private medical BUPA, pension employer contributions up to 9%. The organisation have a hybrid working policy 2-3 days per week on site and have a sensible/ flexible approach to working from home, but they are keen this person maintain visibility across the team and wider business to ensure strong relationships are developed and maintained.This is an opportunity to play a leading role in shaping and improving technology services within a large and evolving organisation. You will have the chance to influence service strategy, lead talented teams and deliver meaningful improvements to the end-user experience while benefiting from a competitive rewards package and ongoing professional development opportunities.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact us for a confidential discussion about your career.If this position is not quite right for you, but you are looking for a new opportunity, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Location: Glasgow - 3 days on-site (non-negotiable) Duration: 12 months (with extension potential) Day Rate: up to c£850/day Security Clearance: Active SC preferred/DV a bonus Scale: Senior Operational Leadership/Director equivalent The Challenge Lead the live service operation underpinning a highly critical, secure enterprise digital platform. As this critical network undergoes a massive transformation, you will steady the day-to-day "run" of live services while actively capturing operational insights to help shape tomorrow's new service operating model. The Role Reporting directly to the Head of Function, you will hold full strategic and day-to-day delegated authority over a broad, multi-disciplinary portfolio. This is not a traditional ITIL process-mapping contract. You will step up as an executive-level deputy, driving organisational maturity across: Live Service Operations: Overseeing the Service Desk, major incident governance, problem management, and asset tracking. Relationship Management & Growth: Professionalising stakeholder engagement and maturing the business development demand pipeline across multiple partner organisations. Data Analytics & Insights: Ensuring live-service data and user research systematically drive future system design and business case decisions. What We Are Looking For We are bypassing traditional Service Delivery Managers for this brief. We need a heavy-hitting, visible operational leader who can confidently command a room of senior executives and enterprise stakeholders. Proven Leadership: Substantive experience at Head of/Director level leading IT Operations, Live Service Delivery, or Managed Services within highly complex environments. Beyond ITIL: A track record that extends beyond pure ITSM into relationship management, commercial demand forecasting, and data analytics. Transformation Navigators: The ability to keep a team stable, confident, and performing at pace during a period of major organisational transition. Sector Context: Prior experience within Central Government, Defence, Critical National Infrastructure (CNI), or highly regulated environments is highly desirable. Apply now for immediate consideration
23/07/2026
Contractor
Location: Glasgow - 3 days on-site (non-negotiable) Duration: 12 months (with extension potential) Day Rate: up to c£850/day Security Clearance: Active SC preferred/DV a bonus Scale: Senior Operational Leadership/Director equivalent The Challenge Lead the live service operation underpinning a highly critical, secure enterprise digital platform. As this critical network undergoes a massive transformation, you will steady the day-to-day "run" of live services while actively capturing operational insights to help shape tomorrow's new service operating model. The Role Reporting directly to the Head of Function, you will hold full strategic and day-to-day delegated authority over a broad, multi-disciplinary portfolio. This is not a traditional ITIL process-mapping contract. You will step up as an executive-level deputy, driving organisational maturity across: Live Service Operations: Overseeing the Service Desk, major incident governance, problem management, and asset tracking. Relationship Management & Growth: Professionalising stakeholder engagement and maturing the business development demand pipeline across multiple partner organisations. Data Analytics & Insights: Ensuring live-service data and user research systematically drive future system design and business case decisions. What We Are Looking For We are bypassing traditional Service Delivery Managers for this brief. We need a heavy-hitting, visible operational leader who can confidently command a room of senior executives and enterprise stakeholders. Proven Leadership: Substantive experience at Head of/Director level leading IT Operations, Live Service Delivery, or Managed Services within highly complex environments. Beyond ITIL: A track record that extends beyond pure ITSM into relationship management, commercial demand forecasting, and data analytics. Transformation Navigators: The ability to keep a team stable, confident, and performing at pace during a period of major organisational transition. Sector Context: Prior experience within Central Government, Defence, Critical National Infrastructure (CNI), or highly regulated environments is highly desirable. Apply now for immediate consideration
EMEA GTM Strategic Initiatives Manager, Google Cloud GTM London, UK Qualifications Bachelor's degree or equivalent practical experience. 8 years of experience in go-to-market strategy, sales operations, strategy and operations, management consulting, finance, or program management. Experience with core business operations (e.g., annual business planning, headcount management, running business reviews, or target setting). Experience working with executive-level clients or stakeholders. MBA or other relevant advanced degree. Experience leveraging analytical skills (e.g., financial modeling, Google sheets, SQL, looker, etc.) to problem-solve, influence business leadership, measure outcomes, and evolve recommendations based on results. Experience tailoring and delivering compelling reporting and presentations by audience, asking strategic questions, and leading conversations that drive results and efficiencies. Experience collaborating with cross-functional teams and influencing without authority to drive operational excellence, successful delivery of priority initiatives, process improvements, and change management. Knowledge of enterprise customers and cloud technologies, products and market landscape. About the job As a part of the Google Cloud Go-to-Market Strategy and Operations team, you will act as a trusted advisor, partnering with Sales, Customer Engineering, Finance, Marketing, Partners, and Google Cloud Consulting to plan, strategize, and run the business in a transformational way. As a part of the EMEA GTM Strategic Initiatives lead, you will play a critical role in the organization by leading and coordinating EMEA Strategic initiatives and programs, including effectively landing Google-wide global programs in EMEA - translating them into actual business impact. Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Responsibilities Influence executive-level decision-making around core business decisions, such as prioritization of growth opportunities, through scalable and actionable analytical insights to increase productivity. Serve as a trusted advisor to the organization and its leadership team, communicating, structuring, and problem-solving complex and ambiguous business challenges and supporting organization priorities. Manage and coordinate EMEA-wide strategic initiatives or specific workstreams. Analyze and synthesize data, and deliver actionable recommendations across multiple workstreams. Track initiative performance and provide data-driven reports to senior leadership. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. English proficiency is a requirement for all roles unless stated otherwise in the job posting.
23/07/2026
Full time
EMEA GTM Strategic Initiatives Manager, Google Cloud GTM London, UK Qualifications Bachelor's degree or equivalent practical experience. 8 years of experience in go-to-market strategy, sales operations, strategy and operations, management consulting, finance, or program management. Experience with core business operations (e.g., annual business planning, headcount management, running business reviews, or target setting). Experience working with executive-level clients or stakeholders. MBA or other relevant advanced degree. Experience leveraging analytical skills (e.g., financial modeling, Google sheets, SQL, looker, etc.) to problem-solve, influence business leadership, measure outcomes, and evolve recommendations based on results. Experience tailoring and delivering compelling reporting and presentations by audience, asking strategic questions, and leading conversations that drive results and efficiencies. Experience collaborating with cross-functional teams and influencing without authority to drive operational excellence, successful delivery of priority initiatives, process improvements, and change management. Knowledge of enterprise customers and cloud technologies, products and market landscape. About the job As a part of the Google Cloud Go-to-Market Strategy and Operations team, you will act as a trusted advisor, partnering with Sales, Customer Engineering, Finance, Marketing, Partners, and Google Cloud Consulting to plan, strategize, and run the business in a transformational way. As a part of the EMEA GTM Strategic Initiatives lead, you will play a critical role in the organization by leading and coordinating EMEA Strategic initiatives and programs, including effectively landing Google-wide global programs in EMEA - translating them into actual business impact. Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Responsibilities Influence executive-level decision-making around core business decisions, such as prioritization of growth opportunities, through scalable and actionable analytical insights to increase productivity. Serve as a trusted advisor to the organization and its leadership team, communicating, structuring, and problem-solving complex and ambiguous business challenges and supporting organization priorities. Manage and coordinate EMEA-wide strategic initiatives or specific workstreams. Analyze and synthesize data, and deliver actionable recommendations across multiple workstreams. Track initiative performance and provide data-driven reports to senior leadership. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. English proficiency is a requirement for all roles unless stated otherwise in the job posting.
Location: London Working Pattern: Monday to Friday, 37.5 hours (additional hours in line with role requirements) Reporting to: Director of Public Sector Division Sector Focus: NHS & Private Healthcare or Local Government & BlueLight (including associated partner ecosystems) About Grayce Grayce partners with some of the world's most ambitious organisations to deliver meaningful transformation. For over a decade, we've driven impact by developing, deploying and supporting high performing talent across the UK and beyond. Joining Grayce means working for a company with a deeper purpose of supporting emerging talent careers, while partnering with leading public sector organisations to deliver long term value and transformation outcomes. Role Purpose The Senior Client Partner plays a pivotal role in driving sustainable growth across Grayce's Public Sector portfolio, with a focus on either Local Government and Policing or NHS and Private Healthcare. This is a senior, externally facing sales role responsible for developing high value client relationships, shaping sector strategy and delivering campaign led growth across both new and existing accounts. Operating at executive level within client organisations, you will influence workforce strategy, engage partner ecosystems and position Grayce as a long term transformation and talent partner. About You You are a commercially driven sales professional with deep experience across the public sector. You bring a strong network, understand complex procurement environments and are confident building relationships at senior levels. You take a strategic approach to growth, balancing new business development with account expansion, and thrive in a role that combines client engagement, market shaping and delivery oversight. You are credible, proactive and outcome-focused, with the ability to influence stakeholders and create opportunities through insight led engagement. Responsibilities Market Growth & Account Leadership Own and deliver sustainable growth across a defined sector portfolio, including new business and existing strategic accounts Develop and execute sector and account strategies aligned with Grayce's growth objectives Identify opportunities through multiple routes to market, including frameworks, partners and direct engagement Build Grayce's presence across target organisations through proactive, insight led client engagement Stakeholder & Partner Engagement Build and lead senior stakeholder relationships including executive sponsors and decision makers Conduct stakeholder mapping to identify and influence key buying centres Engage with senior leaders (e.g. CIOs, CDOs, Transformation Directors) to shape demand and create opportunities Develop relationships across partner ecosystems including consultancies, technology vendors and delivery partners Translate client strategy into tailored workforce solutions aligned to sector challenges Lead meetings with line managers to manage recruitment needs, consultant performance and offboarding processes Campaign & Delivery Execution Design and execute structured, campaign led approaches to drive engagement and pipeline growth Collaborate cross functionally with Talent, L&D, Operations and Marketing teams Maintain oversight of account performance and delivery quality to ensure a high standard of client experience Performance & Commercial Management Deliver and exceed quarterly sales targets and growth objectives Maintain strong pipeline management, forecasting and opportunity tracking through Salesforce Ensure accurate CRM management and reporting Conduct regular engagement with client stakeholders and Consultants, including onsite visits (minimum monthly) Facilitate ongoing feedback through formal and informal check ins Qualifications & Experience Proven experience in strategic sales, client partnership or business development within the public sector Strong network across Local Government, Policing, NHS or related sectors Deep understanding of public sector structures, procurement and decision making processes Experience building and converting multi threaded opportunities and campaign led pipelines Experience working within partner ecosystems (consultancies, technology vendors, SI partners) Strong commercial acumen, including proposition development and route to market strategy Excellent stakeholder management, communication and influencing skills Personal Attributes Credible and influential, with the ability to build trust quickly at senior levels Strategic thinker with a solutions focused, commercial mindset Collaborative and comfortable working across teams and partners Proactive, accountable and outcome oriented Motivated by delivering meaningful impact within the public sector 25 days annual leave, increasing annually up to 30 days Employee Assistance Programme Cash Plan (optical, dental, therapies and more) Smart Spending - cashback and discounts at over 900 retailers
23/07/2026
Full time
Location: London Working Pattern: Monday to Friday, 37.5 hours (additional hours in line with role requirements) Reporting to: Director of Public Sector Division Sector Focus: NHS & Private Healthcare or Local Government & BlueLight (including associated partner ecosystems) About Grayce Grayce partners with some of the world's most ambitious organisations to deliver meaningful transformation. For over a decade, we've driven impact by developing, deploying and supporting high performing talent across the UK and beyond. Joining Grayce means working for a company with a deeper purpose of supporting emerging talent careers, while partnering with leading public sector organisations to deliver long term value and transformation outcomes. Role Purpose The Senior Client Partner plays a pivotal role in driving sustainable growth across Grayce's Public Sector portfolio, with a focus on either Local Government and Policing or NHS and Private Healthcare. This is a senior, externally facing sales role responsible for developing high value client relationships, shaping sector strategy and delivering campaign led growth across both new and existing accounts. Operating at executive level within client organisations, you will influence workforce strategy, engage partner ecosystems and position Grayce as a long term transformation and talent partner. About You You are a commercially driven sales professional with deep experience across the public sector. You bring a strong network, understand complex procurement environments and are confident building relationships at senior levels. You take a strategic approach to growth, balancing new business development with account expansion, and thrive in a role that combines client engagement, market shaping and delivery oversight. You are credible, proactive and outcome-focused, with the ability to influence stakeholders and create opportunities through insight led engagement. Responsibilities Market Growth & Account Leadership Own and deliver sustainable growth across a defined sector portfolio, including new business and existing strategic accounts Develop and execute sector and account strategies aligned with Grayce's growth objectives Identify opportunities through multiple routes to market, including frameworks, partners and direct engagement Build Grayce's presence across target organisations through proactive, insight led client engagement Stakeholder & Partner Engagement Build and lead senior stakeholder relationships including executive sponsors and decision makers Conduct stakeholder mapping to identify and influence key buying centres Engage with senior leaders (e.g. CIOs, CDOs, Transformation Directors) to shape demand and create opportunities Develop relationships across partner ecosystems including consultancies, technology vendors and delivery partners Translate client strategy into tailored workforce solutions aligned to sector challenges Lead meetings with line managers to manage recruitment needs, consultant performance and offboarding processes Campaign & Delivery Execution Design and execute structured, campaign led approaches to drive engagement and pipeline growth Collaborate cross functionally with Talent, L&D, Operations and Marketing teams Maintain oversight of account performance and delivery quality to ensure a high standard of client experience Performance & Commercial Management Deliver and exceed quarterly sales targets and growth objectives Maintain strong pipeline management, forecasting and opportunity tracking through Salesforce Ensure accurate CRM management and reporting Conduct regular engagement with client stakeholders and Consultants, including onsite visits (minimum monthly) Facilitate ongoing feedback through formal and informal check ins Qualifications & Experience Proven experience in strategic sales, client partnership or business development within the public sector Strong network across Local Government, Policing, NHS or related sectors Deep understanding of public sector structures, procurement and decision making processes Experience building and converting multi threaded opportunities and campaign led pipelines Experience working within partner ecosystems (consultancies, technology vendors, SI partners) Strong commercial acumen, including proposition development and route to market strategy Excellent stakeholder management, communication and influencing skills Personal Attributes Credible and influential, with the ability to build trust quickly at senior levels Strategic thinker with a solutions focused, commercial mindset Collaborative and comfortable working across teams and partners Proactive, accountable and outcome oriented Motivated by delivering meaningful impact within the public sector 25 days annual leave, increasing annually up to 30 days Employee Assistance Programme Cash Plan (optical, dental, therapies and more) Smart Spending - cashback and discounts at over 900 retailers
Senior Business Applications ManagerApplylocations: UK - London, White Citytime type: Full timeposted on: Posted Todayjob requisition id: JR100116 Work with us Our team are passionate in the pursuit of excellence and in pushing the boundaries of cancer therapy and Autoimmune disease to deliver life-changing treatments to patients.Whilst working at Autolus you will enjoy a flexible, diverse and dynamic working environment which actively promotes creativity, leadership and teamwork - together we are ONE Autolus. Job Description: Job Title Senior Applications Manager (General GxP and non-GxP systems)Reports to Senior Director, Application ManagementDepartment: ITHours: Monday - Friday (core office hours)Location: Mediaworks (London) Hybrid working with occasional travel to Stevenage About Autolus Autolus is a biopharmaceutical company, advancing innovative therapies at both clinical and commercial stages of development, focused on next-generation, programmed T cell therapies for the treatment of cancer. Using a broad suite of proprietary and modular T cell programming technologies, the company is engineering precisely targeted, controlled, and highly active T cell therapies designed to better recognize cancer cells, break down their defence mechanisms, and eliminate these cells. Autolus has a pipeline of product candidates in development for the treatment of haematological malignancies, solid tumours, and autoimmune diseases. Why Autolus Our team is passionate in the pursuit of excellence and in pushing the boundaries of cancer therapy and autoimmune diseases to deliver life-changing treatments to patients. Whilst working at Autolus you will enjoy a flexible, diverse, and dynamic working environment which actively promotes creativity, leadership and teamwork. In addition to this Autolus is proud to offer a competitive salary, performance related bonus as well as a comprehensive benefits package. Our Promise Autolus is developing complex, breakthrough therapies for a globally diverse market and equally recognises that diversity amongst our people is critical to our mission. As we draw on our differences, what we've experienced, and how we work, we celebrate diversity and are committed to creating an inclusive environment for all employees. Role Summary The Senior Applications Manager is responsible for owning and overseeing a portfolio of enterprise applications, including systems such as General GxP and non-GxP systems, and their associated integrations, which support key corporate and commercial business functions.This role is accountable for ensuring that these applications consistently deliver reliable, high-quality, secure, and cost-effective outcomes for the organisation. While not directly responsible for day-to-day support operations, the role provides strategic direction to service delivery teams and holds them accountable for performance, service quality, and adherence to agreed SLAs and operational standards.A key aspect of the position is maintaining oversight of application health, performance, resilience, and stability across the portfolio, ensuring systems remain fit for purpose, compliant, and aligned with evolving business needs. The role is also responsible for establishing, maturing, and embedding effective governance frameworks and operational rhythms that support the ongoing health, stability, and continuous improvement of applications within a BAU environment. This includes implementing structured review cadences, service governance forums, risk and issue management processes, change oversight, vendor performance management, and KPI reporting mechanisms to drive operational excellence and accountability across the application landscape.The Senior Applications Manager will chair or contribute to governance forums and ensure appropriate controls, policies, and standards are implemented across the application portfolio. This includes ensuring that application changes are assessed, prioritised, approved, and delivered in line with business priorities, regulatory expectations, cybersecurity requirements, and IT governance standards.The role works closely with business stakeholders to understand strategic priorities, shape demand, and ensure application roadmaps, investment decisions, and enhancement activities are aligned with organisational objectives. In addition, the role acts as a key escalation and decision-making point for application-related risks, issues, technical debt, and continuous improvement opportunities across the portfolio. Key Responsibilities Support Oversight (via Service Delivery) Partner with Service Delivery Managers (SDMs) and support teams to ensure strong application support performance Define expectations for support quality, SLAs, and user experience Review incident trends and ensure systemic issues are identified and resolved Hold vendors and support teams accountable for outcomes, not just activity Business Partnering and Demand Prioritization Work closely with Business Stakeholders (BSOs) to understand day-to-day operational needs. Translate needs into a prioritized backlog based on business impact and urgency Make clear trade-offs across competing demands and limited capacity Ensure delivery is high quality and cost-conscious, not just fast Financial Ownership & Optimization Own budget for applications, including licenses, vendors, and run costs Identify and drive opportunities for cost optimization and efficiency Ensure the application landscape scales in a financially sustainable way as the business grows Manage renewals, contracts, and commercial negotiations Vendor & Contract Management Manage third-party vendors and partners delivering support and enhancements Negotiate and manage contracts, scope, and commercial terms Ensure vendors are delivering value for money and meeting expectations Drive accountability and performance improvements where needed Data-Driven Decision Making Use data (ticket trends, usage metrics, cost data, performance metrics) to guide decisions Continuously reassess priorities and approaches based on new information Be willing to challenge assumptions and adjust direction when needed Integration & System Landscape Oversight Maintain visibility across integrations between systems (e.g., CRM ERP HRIS) Ensure changes are considered in the context of the broader application ecosystem Work with technical teams to manage dependencies and avoid downstream issues Demonstrated skills and competencies E - Essential P - Preferred Experience 7-12+ years working with enterprise applications (General GxP and non-GxP systems) (E) Experience owning or managing application portfolios, not just individual systems (E) Strong experience managing third-party vendors and commercial relationships (E) Experience working in environments with separate support/service delivery functions (E) Experience in regulated industries (e.g., pharma, biotech, healthcare) (P) Familiarity with compliance requirements (e.g., GxP, SOX) (P) Experience with systems such as Salesforce, Dynamics 365, Workday, or similar (P) Qualifications Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related discipline (P) + Equivalent professional experience may be accepted in place of a degree Skills/Specialist knowledge Strong ability to prioritize and make trade-offs across competing business needs (E) Comfortable operating with budget ownership and cost accountability (E) Data-driven mindset with the ability to turn insights into action (E) Excellent stakeholder management and influencing skills (E) Ability to operate across both business and technical contexts (E) Autolus Core Competencies Focus on Results: Works to meet business goals set by management and leaders Builds Trust and Relationships: Ensures trust with internal and external partners by delivering on commitments Resilience: Has the capacity to recover quickly from difficulties; toughness Communicates and Collaborates: Builds partnerships and works collaboratively with others to meet objectivesAutolus is committed to the protection of the personal information that we collect & process and we are fully compliant with General Data Protection Regulations (GDPR)Autolus is committed to providing an inclusive and fair workplace for all. We are an equal opportunity employer and do not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic. We also provide reasonable accommodations where appropriate. Autolus is committed to the protection of the personal information that we collect & process and we are fully compliant with General Data Protection Regulations (GDPR).Autolus is committed to providing an inclusive and fair workplace for all. We are an equal opportunity employer and do not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic. We also provide reasonable accommodations throughout the recruitment process.Autolus' success is driven by equality and inclusion; we believe all voices are of equal value and must be heard. Whilst operating with focus and integrity, we are committed to improving diversity and inclusion within our business and our industry. Get In TouchIntroduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. Why work here?Our team is passionate in the pursuit of excellence and in pushing the boundaries of cancer therapy and autoimmune diseases to deliver life-changing treatments to patients. Whilst working at Autolus you will enjoy a flexible, diverse, and dynamic working environment which actively promotes creativity, leadership and teamwork . click apply for full job details
23/07/2026
Full time
Senior Business Applications ManagerApplylocations: UK - London, White Citytime type: Full timeposted on: Posted Todayjob requisition id: JR100116 Work with us Our team are passionate in the pursuit of excellence and in pushing the boundaries of cancer therapy and Autoimmune disease to deliver life-changing treatments to patients.Whilst working at Autolus you will enjoy a flexible, diverse and dynamic working environment which actively promotes creativity, leadership and teamwork - together we are ONE Autolus. Job Description: Job Title Senior Applications Manager (General GxP and non-GxP systems)Reports to Senior Director, Application ManagementDepartment: ITHours: Monday - Friday (core office hours)Location: Mediaworks (London) Hybrid working with occasional travel to Stevenage About Autolus Autolus is a biopharmaceutical company, advancing innovative therapies at both clinical and commercial stages of development, focused on next-generation, programmed T cell therapies for the treatment of cancer. Using a broad suite of proprietary and modular T cell programming technologies, the company is engineering precisely targeted, controlled, and highly active T cell therapies designed to better recognize cancer cells, break down their defence mechanisms, and eliminate these cells. Autolus has a pipeline of product candidates in development for the treatment of haematological malignancies, solid tumours, and autoimmune diseases. Why Autolus Our team is passionate in the pursuit of excellence and in pushing the boundaries of cancer therapy and autoimmune diseases to deliver life-changing treatments to patients. Whilst working at Autolus you will enjoy a flexible, diverse, and dynamic working environment which actively promotes creativity, leadership and teamwork. In addition to this Autolus is proud to offer a competitive salary, performance related bonus as well as a comprehensive benefits package. Our Promise Autolus is developing complex, breakthrough therapies for a globally diverse market and equally recognises that diversity amongst our people is critical to our mission. As we draw on our differences, what we've experienced, and how we work, we celebrate diversity and are committed to creating an inclusive environment for all employees. Role Summary The Senior Applications Manager is responsible for owning and overseeing a portfolio of enterprise applications, including systems such as General GxP and non-GxP systems, and their associated integrations, which support key corporate and commercial business functions.This role is accountable for ensuring that these applications consistently deliver reliable, high-quality, secure, and cost-effective outcomes for the organisation. While not directly responsible for day-to-day support operations, the role provides strategic direction to service delivery teams and holds them accountable for performance, service quality, and adherence to agreed SLAs and operational standards.A key aspect of the position is maintaining oversight of application health, performance, resilience, and stability across the portfolio, ensuring systems remain fit for purpose, compliant, and aligned with evolving business needs. The role is also responsible for establishing, maturing, and embedding effective governance frameworks and operational rhythms that support the ongoing health, stability, and continuous improvement of applications within a BAU environment. This includes implementing structured review cadences, service governance forums, risk and issue management processes, change oversight, vendor performance management, and KPI reporting mechanisms to drive operational excellence and accountability across the application landscape.The Senior Applications Manager will chair or contribute to governance forums and ensure appropriate controls, policies, and standards are implemented across the application portfolio. This includes ensuring that application changes are assessed, prioritised, approved, and delivered in line with business priorities, regulatory expectations, cybersecurity requirements, and IT governance standards.The role works closely with business stakeholders to understand strategic priorities, shape demand, and ensure application roadmaps, investment decisions, and enhancement activities are aligned with organisational objectives. In addition, the role acts as a key escalation and decision-making point for application-related risks, issues, technical debt, and continuous improvement opportunities across the portfolio. Key Responsibilities Support Oversight (via Service Delivery) Partner with Service Delivery Managers (SDMs) and support teams to ensure strong application support performance Define expectations for support quality, SLAs, and user experience Review incident trends and ensure systemic issues are identified and resolved Hold vendors and support teams accountable for outcomes, not just activity Business Partnering and Demand Prioritization Work closely with Business Stakeholders (BSOs) to understand day-to-day operational needs. Translate needs into a prioritized backlog based on business impact and urgency Make clear trade-offs across competing demands and limited capacity Ensure delivery is high quality and cost-conscious, not just fast Financial Ownership & Optimization Own budget for applications, including licenses, vendors, and run costs Identify and drive opportunities for cost optimization and efficiency Ensure the application landscape scales in a financially sustainable way as the business grows Manage renewals, contracts, and commercial negotiations Vendor & Contract Management Manage third-party vendors and partners delivering support and enhancements Negotiate and manage contracts, scope, and commercial terms Ensure vendors are delivering value for money and meeting expectations Drive accountability and performance improvements where needed Data-Driven Decision Making Use data (ticket trends, usage metrics, cost data, performance metrics) to guide decisions Continuously reassess priorities and approaches based on new information Be willing to challenge assumptions and adjust direction when needed Integration & System Landscape Oversight Maintain visibility across integrations between systems (e.g., CRM ERP HRIS) Ensure changes are considered in the context of the broader application ecosystem Work with technical teams to manage dependencies and avoid downstream issues Demonstrated skills and competencies E - Essential P - Preferred Experience 7-12+ years working with enterprise applications (General GxP and non-GxP systems) (E) Experience owning or managing application portfolios, not just individual systems (E) Strong experience managing third-party vendors and commercial relationships (E) Experience working in environments with separate support/service delivery functions (E) Experience in regulated industries (e.g., pharma, biotech, healthcare) (P) Familiarity with compliance requirements (e.g., GxP, SOX) (P) Experience with systems such as Salesforce, Dynamics 365, Workday, or similar (P) Qualifications Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related discipline (P) + Equivalent professional experience may be accepted in place of a degree Skills/Specialist knowledge Strong ability to prioritize and make trade-offs across competing business needs (E) Comfortable operating with budget ownership and cost accountability (E) Data-driven mindset with the ability to turn insights into action (E) Excellent stakeholder management and influencing skills (E) Ability to operate across both business and technical contexts (E) Autolus Core Competencies Focus on Results: Works to meet business goals set by management and leaders Builds Trust and Relationships: Ensures trust with internal and external partners by delivering on commitments Resilience: Has the capacity to recover quickly from difficulties; toughness Communicates and Collaborates: Builds partnerships and works collaboratively with others to meet objectivesAutolus is committed to the protection of the personal information that we collect & process and we are fully compliant with General Data Protection Regulations (GDPR)Autolus is committed to providing an inclusive and fair workplace for all. We are an equal opportunity employer and do not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic. We also provide reasonable accommodations where appropriate. Autolus is committed to the protection of the personal information that we collect & process and we are fully compliant with General Data Protection Regulations (GDPR).Autolus is committed to providing an inclusive and fair workplace for all. We are an equal opportunity employer and do not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic. We also provide reasonable accommodations throughout the recruitment process.Autolus' success is driven by equality and inclusion; we believe all voices are of equal value and must be heard. Whilst operating with focus and integrity, we are committed to improving diversity and inclusion within our business and our industry. Get In TouchIntroduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. Why work here?Our team is passionate in the pursuit of excellence and in pushing the boundaries of cancer therapy and autoimmune diseases to deliver life-changing treatments to patients. Whilst working at Autolus you will enjoy a flexible, diverse, and dynamic working environment which actively promotes creativity, leadership and teamwork . click apply for full job details
Senior Service Designer - 3x Positions Inside IR35: 425 - 450 p/d Hybrid: 1-2 a week into London ASAP Starts (August): Long term programmes We are looking for three experienced Senior Service Designers to join multidisciplinary teams delivering complex public sector transformation work. All three roles require strong service design and human-centred design capability, experience working in multidisciplinary teams, and a sound understanding of Government Digital Service principles, the Service Standard and the government service delivery lifecycle. The precise focus, activities and expected outcomes will vary by workstream, but across all three positions, Senior Service Designers will be expected to: Lead service design activities within a multidisciplinary delivery team. Understand and map complex services across users, operations, policy, technology and data. Work closely with User Researchers, Product Managers, Business Analysts, Delivery Managers, Architects, Engineers and subject matter experts. Map current-state journeys, operational processes, hand-offs, pain points and dependencies. Develop future-state journeys, service blueprints, workflows and service concepts where required. Translate research and evidence into clear user needs, design opportunities and actionable recommendations. Plan and facilitate workshops, co-design sessions, focus groups and stakeholder discussions. Create clear visual and written artefacts that communicate complex service problems and opportunities. Prototype and test service concepts at an appropriate level of fidelity. Work iteratively, using evidence to challenge assumptions and reduce uncertainty. Identify risks, constraints and dependencies affecting service feasibility and delivery. Champion accessibility, inclusive design and user-centred ways of working. Communicate confidently with senior stakeholders and support evidence-based decision-making. Contribute to knowledge sharing, handover and continuous improvement across the wider team.
23/07/2026
Contractor
Senior Service Designer - 3x Positions Inside IR35: 425 - 450 p/d Hybrid: 1-2 a week into London ASAP Starts (August): Long term programmes We are looking for three experienced Senior Service Designers to join multidisciplinary teams delivering complex public sector transformation work. All three roles require strong service design and human-centred design capability, experience working in multidisciplinary teams, and a sound understanding of Government Digital Service principles, the Service Standard and the government service delivery lifecycle. The precise focus, activities and expected outcomes will vary by workstream, but across all three positions, Senior Service Designers will be expected to: Lead service design activities within a multidisciplinary delivery team. Understand and map complex services across users, operations, policy, technology and data. Work closely with User Researchers, Product Managers, Business Analysts, Delivery Managers, Architects, Engineers and subject matter experts. Map current-state journeys, operational processes, hand-offs, pain points and dependencies. Develop future-state journeys, service blueprints, workflows and service concepts where required. Translate research and evidence into clear user needs, design opportunities and actionable recommendations. Plan and facilitate workshops, co-design sessions, focus groups and stakeholder discussions. Create clear visual and written artefacts that communicate complex service problems and opportunities. Prototype and test service concepts at an appropriate level of fidelity. Work iteratively, using evidence to challenge assumptions and reduce uncertainty. Identify risks, constraints and dependencies affecting service feasibility and delivery. Champion accessibility, inclusive design and user-centred ways of working. Communicate confidently with senior stakeholders and support evidence-based decision-making. Contribute to knowledge sharing, handover and continuous improvement across the wider team.
Your new company An exciting opportunity has arisen for an experienced Head of Service to join a rapidly growing technology organisation operating at the forefront of cloud infrastructure and AI. Supporting a portfolio of enterprise customers, the organisation is continuing to scale its operations and invest heavily in service excellence, customer satisfaction and operational maturity. This role is 100% remote with occasional travel for team social events and project meetings. Your new roleAs Head of Service, you will take ownership of the organisation's customer-facing service function, ensuring the successful delivery of operational support across a range of private cloud environments. You will be responsible for developing and leading service management processes, ensuring incidents, service requests, changes and partner engagements are managed effectively and in accordance with agreed service levels. Leading a team, including the Service Desk/ Manager and a global team of HPC Engineers who provide 24x7 support to customers across different time zones, you will foster a culture of continuous improvement, accountability and excellent customer service. You will work closely with senior stakeholders across engineering, infrastructure, product, software development, security and project delivery functions to ensure services are delivered consistently and efficiently. You will oversee service desk operations, drive service performance improvements and ensure key operational metrics are monitored and reported effectively. The role will also involve being the primary point of contact for major incidents, coordinating technical teams and external partners during critical events, and ensuring customers receive clear and timely communication throughout. As the organisation continues to grow, you will play a key role in shaping the future direction of the service function, supporting the development of new processes, operational standards and scalable service delivery models. You will also manage relationships with third-party support providers and vendors, ensuring contractual service obligations are achieved, and operational performance remains at a consistently high standard. What you'll need to succeed To be successful in this position, you will have a strong background in leading IT service teams at a senior level within customer-facing environments and a proven track record of delivering exceptional service outcomes. You will possess excellent leadership and people management skills, with the ability to mentor, develop and motivate highly technical teams operating across multiple locations and time zones (ideally having managed HPC team(s) building and supporting infrastructure clusters). You will have extensive experience working with ITSM frameworks and service management tools, alongside a solid understanding of incident, change and problem management processes. Strong stakeholder management skills are essential, as is the ability to communicate effectively with customers, suppliers and senior business leaders. A technical background within infrastructure, systems administration, networking, data centres or cloud environments will be highly beneficial. Experience operating in fast-paced, high-growth technology organisations and managing major incidents would be particularly advantageous. Relevant ITIL qualifications or equivalent practical experience will also be highly desirable. What you'll get in return Salary up to 110,000 (some flexibility in this for the right person), 100% remote working, unlimited annual leave, Tech Scheme, Equity Options, up to 5% pension contributions. With the organisation being a growing SME, they are currently reviewing their benefits package and are looking to include further benefits later this year.In return, you will join an innovative and ambitious technology business where you can make a significant impact on service delivery and customer success. You will have the opportunity to shape service strategy, lead high-performing teams and contribute to the growth of a business operating within a rapidly evolving technology sector. This role offers excellent career development opportunities, exposure to cutting-edge technologies and the chance to work with a collaborative leadership team focused on continuous improvement and operational excellence. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact us for a confidential discussion regarding your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
23/07/2026
Full time
Your new company An exciting opportunity has arisen for an experienced Head of Service to join a rapidly growing technology organisation operating at the forefront of cloud infrastructure and AI. Supporting a portfolio of enterprise customers, the organisation is continuing to scale its operations and invest heavily in service excellence, customer satisfaction and operational maturity. This role is 100% remote with occasional travel for team social events and project meetings. Your new roleAs Head of Service, you will take ownership of the organisation's customer-facing service function, ensuring the successful delivery of operational support across a range of private cloud environments. You will be responsible for developing and leading service management processes, ensuring incidents, service requests, changes and partner engagements are managed effectively and in accordance with agreed service levels. Leading a team, including the Service Desk/ Manager and a global team of HPC Engineers who provide 24x7 support to customers across different time zones, you will foster a culture of continuous improvement, accountability and excellent customer service. You will work closely with senior stakeholders across engineering, infrastructure, product, software development, security and project delivery functions to ensure services are delivered consistently and efficiently. You will oversee service desk operations, drive service performance improvements and ensure key operational metrics are monitored and reported effectively. The role will also involve being the primary point of contact for major incidents, coordinating technical teams and external partners during critical events, and ensuring customers receive clear and timely communication throughout. As the organisation continues to grow, you will play a key role in shaping the future direction of the service function, supporting the development of new processes, operational standards and scalable service delivery models. You will also manage relationships with third-party support providers and vendors, ensuring contractual service obligations are achieved, and operational performance remains at a consistently high standard. What you'll need to succeed To be successful in this position, you will have a strong background in leading IT service teams at a senior level within customer-facing environments and a proven track record of delivering exceptional service outcomes. You will possess excellent leadership and people management skills, with the ability to mentor, develop and motivate highly technical teams operating across multiple locations and time zones (ideally having managed HPC team(s) building and supporting infrastructure clusters). You will have extensive experience working with ITSM frameworks and service management tools, alongside a solid understanding of incident, change and problem management processes. Strong stakeholder management skills are essential, as is the ability to communicate effectively with customers, suppliers and senior business leaders. A technical background within infrastructure, systems administration, networking, data centres or cloud environments will be highly beneficial. Experience operating in fast-paced, high-growth technology organisations and managing major incidents would be particularly advantageous. Relevant ITIL qualifications or equivalent practical experience will also be highly desirable. What you'll get in return Salary up to 110,000 (some flexibility in this for the right person), 100% remote working, unlimited annual leave, Tech Scheme, Equity Options, up to 5% pension contributions. With the organisation being a growing SME, they are currently reviewing their benefits package and are looking to include further benefits later this year.In return, you will join an innovative and ambitious technology business where you can make a significant impact on service delivery and customer success. You will have the opportunity to shape service strategy, lead high-performing teams and contribute to the growth of a business operating within a rapidly evolving technology sector. This role offers excellent career development opportunities, exposure to cutting-edge technologies and the chance to work with a collaborative leadership team focused on continuous improvement and operational excellence. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact us for a confidential discussion regarding your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Job Profile: MO Data Operations Team Leader Role Overview Job Title: MO Data Operations Team Leader Division: Service Operations & Delivery SESL Reports To: Faults & MO Data Operations Team Manager Direct Reports: 4 Hours: 39 hours per week Purpose The MO Data Operations Team Leader is responsible for leading and coordinating a back-office team focused on delivering Industry SLA's, whilst adapting and incorporating all the change projects currently ongoing. Accountable for delivering against key performance metrics and managing the day to day performance while being a Player / Manager on a small team. Key analytical skills are required to understand trends and to focus on improvement opportunities. Effective people management, maintaining high standards of professionalism, customer service, and process adherence. You will also champion a culture of continuous improvement, supporting the development and capability of your team. Responsibilities & Accountabilities Providing day-to-day line management for the MO Data Operations team, ensuring that outputs align with business objectives, and that any change requirements are managed appropriately. Responsible for the delivery and reporting of all elements relevant to convey the team performance across all areas and projects. Using said reporting to manage workstreams in the area to successfully achieve all industry and internal SLAs through appropriate oversight of the resources available to the area. Analysing, reporting and flagging where future needs changes may arise. Accountable for leading the team through the changing landscape of the industry processes that are worked. Assuming ownership of new projects where required. Ensure ownership of teams various customer query points, including mailbox queries and tickets within the Customer Query portal, ensuring timely responses are provided in accordance with SLA requirements. Taking ownership of your own skill building, to be able to operate as a functional escalation point for the area, ensuring you are able work tasks yourself as and when required for rapid diagnosis/resolution. Promoting the growth and development of the team through effective coaching, mentoring, and targeted training to support individual development plans. Ensure the maintenance and upkeep of processes and documentation within the area of scope. Participate in regular training/ learning activities to maintain and develop skills and knowledge. Adhere to all company policies, procedures and working practices. Person Specification, Competencies & Skills Behaviours Consistently professional, confident, and calm even in challenging situations. Demonstrate a customer focused approach; and an expectation of others to do likewise. Supportive and helpful team player with a flexible and positive attitude. Proactively share knowledge, skills, and experience with others to increase team performance. Articulate, professional and clear verbal communication skills. Present information clearly and in an engaging way. Good interpersonal and rapport-building abilities. Precise and appropriate written communication skills. Technical Skills & Knowledge Strong problem-solving and analytical abilities. Keep up to date with advances in business area, new methods and ways of working. Strong administrative and organisational skills. Intermediate knowledge of Excel, Word and Outlook. Randstad Business Support is acting as an Employment Business in relation to this vacancy.
23/07/2026
Contractor
Job Profile: MO Data Operations Team Leader Role Overview Job Title: MO Data Operations Team Leader Division: Service Operations & Delivery SESL Reports To: Faults & MO Data Operations Team Manager Direct Reports: 4 Hours: 39 hours per week Purpose The MO Data Operations Team Leader is responsible for leading and coordinating a back-office team focused on delivering Industry SLA's, whilst adapting and incorporating all the change projects currently ongoing. Accountable for delivering against key performance metrics and managing the day to day performance while being a Player / Manager on a small team. Key analytical skills are required to understand trends and to focus on improvement opportunities. Effective people management, maintaining high standards of professionalism, customer service, and process adherence. You will also champion a culture of continuous improvement, supporting the development and capability of your team. Responsibilities & Accountabilities Providing day-to-day line management for the MO Data Operations team, ensuring that outputs align with business objectives, and that any change requirements are managed appropriately. Responsible for the delivery and reporting of all elements relevant to convey the team performance across all areas and projects. Using said reporting to manage workstreams in the area to successfully achieve all industry and internal SLAs through appropriate oversight of the resources available to the area. Analysing, reporting and flagging where future needs changes may arise. Accountable for leading the team through the changing landscape of the industry processes that are worked. Assuming ownership of new projects where required. Ensure ownership of teams various customer query points, including mailbox queries and tickets within the Customer Query portal, ensuring timely responses are provided in accordance with SLA requirements. Taking ownership of your own skill building, to be able to operate as a functional escalation point for the area, ensuring you are able work tasks yourself as and when required for rapid diagnosis/resolution. Promoting the growth and development of the team through effective coaching, mentoring, and targeted training to support individual development plans. Ensure the maintenance and upkeep of processes and documentation within the area of scope. Participate in regular training/ learning activities to maintain and develop skills and knowledge. Adhere to all company policies, procedures and working practices. Person Specification, Competencies & Skills Behaviours Consistently professional, confident, and calm even in challenging situations. Demonstrate a customer focused approach; and an expectation of others to do likewise. Supportive and helpful team player with a flexible and positive attitude. Proactively share knowledge, skills, and experience with others to increase team performance. Articulate, professional and clear verbal communication skills. Present information clearly and in an engaging way. Good interpersonal and rapport-building abilities. Precise and appropriate written communication skills. Technical Skills & Knowledge Strong problem-solving and analytical abilities. Keep up to date with advances in business area, new methods and ways of working. Strong administrative and organisational skills. Intermediate knowledge of Excel, Word and Outlook. Randstad Business Support is acting as an Employment Business in relation to this vacancy.
About The Role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Technical Manager to be a key part of our Egham team, representing proAV, taking full responsibility for providing high-level technical estimating, pre-sales and project support to the Business Managers and Project Delivery Teams covering both domestic and international requirements. This is an exciting opportunity for an exceptional, experienced Technical Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Responsibilities shall include but no be limited to the following: RFP Phase Read and understand new consultant/ contract RFP Documents. Support the proAV team as required, for development of technical tender docs. Attendance at internal/external meetings and interviews if required. Preconstruction & Construction Phase Attendance at all pre-construction workshops. Development and delivery of the workshop output back into proAV teams. Development and submission of technical submittals, managed through to conclusion. Conduct internal meetings as required, to deliver the design requirement to colleagues/depts. Manage any design queries from proAV design dept / coordinate external Q&A process, as required. Review all proAV drawings upon completion, manage changes as/if required, and ensure full accuracy of drawing pack. prior to submitting externally. Change Control Manage design changes throughout the life cycle of the project. Work closely with the Consultant on his change requirements. Run RFI/query process. Deliver these changes internally to Design Dept. Manage and check drawings updates, in line with these changes, prior to issue. Check the approved changes are delivered, known and understood across all proAV departments & individuals Design (drawings), Procurement (working copy), Production (design), Programmer (code and GUI), AV/UC engineer (technical docs) Provide information regarding the changes to the Sales Commercial Manager, for development of VQ s. Document all the changes, for ultimate incorporation into O&Ms. Rack Build & Test Phase Work with Production to ensure the rack build and test process is completed in line with the project programme. Check the Programmer is developing the code in accordance with the latest design, and the project timeline. Check all changes have been captured and incorporated into the build. Oversee all pre-staging tests, to ensure the racks are complete and ready for consultant witness testing. Attendance at witness testing. IT/UC Work with the appointed proAV AV/UC engineer to progress all requirements. Track document production (HLDs and IT interface schedule). Oversee associated proAV and client team activities, to help ensure timely completion of respective responsibilities. Commissioning Attendance on site for testing, commissioning and handover. O&M Working with Design department on the development of O&M documentation. Checking all changes have been incorporated. Check accuracy of all information. Desirable Skills: Working knowledge of current AV systems, associated IT elements and their installation (including AMX, Crestron, Extron, audio DSP, Video conferencing, etc. Technical knowledge of AV equipment, design concepts and solutions including IT and networks. Understanding of client needs, room environments and use. Hours of work: 40 hours per week, 9 hours a day, 8.30am-5.30pm, including an hour unpaid break, Monday-Friday. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
23/07/2026
Full time
About The Role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Technical Manager to be a key part of our Egham team, representing proAV, taking full responsibility for providing high-level technical estimating, pre-sales and project support to the Business Managers and Project Delivery Teams covering both domestic and international requirements. This is an exciting opportunity for an exceptional, experienced Technical Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Responsibilities shall include but no be limited to the following: RFP Phase Read and understand new consultant/ contract RFP Documents. Support the proAV team as required, for development of technical tender docs. Attendance at internal/external meetings and interviews if required. Preconstruction & Construction Phase Attendance at all pre-construction workshops. Development and delivery of the workshop output back into proAV teams. Development and submission of technical submittals, managed through to conclusion. Conduct internal meetings as required, to deliver the design requirement to colleagues/depts. Manage any design queries from proAV design dept / coordinate external Q&A process, as required. Review all proAV drawings upon completion, manage changes as/if required, and ensure full accuracy of drawing pack. prior to submitting externally. Change Control Manage design changes throughout the life cycle of the project. Work closely with the Consultant on his change requirements. Run RFI/query process. Deliver these changes internally to Design Dept. Manage and check drawings updates, in line with these changes, prior to issue. Check the approved changes are delivered, known and understood across all proAV departments & individuals Design (drawings), Procurement (working copy), Production (design), Programmer (code and GUI), AV/UC engineer (technical docs) Provide information regarding the changes to the Sales Commercial Manager, for development of VQ s. Document all the changes, for ultimate incorporation into O&Ms. Rack Build & Test Phase Work with Production to ensure the rack build and test process is completed in line with the project programme. Check the Programmer is developing the code in accordance with the latest design, and the project timeline. Check all changes have been captured and incorporated into the build. Oversee all pre-staging tests, to ensure the racks are complete and ready for consultant witness testing. Attendance at witness testing. IT/UC Work with the appointed proAV AV/UC engineer to progress all requirements. Track document production (HLDs and IT interface schedule). Oversee associated proAV and client team activities, to help ensure timely completion of respective responsibilities. Commissioning Attendance on site for testing, commissioning and handover. O&M Working with Design department on the development of O&M documentation. Checking all changes have been incorporated. Check accuracy of all information. Desirable Skills: Working knowledge of current AV systems, associated IT elements and their installation (including AMX, Crestron, Extron, audio DSP, Video conferencing, etc. Technical knowledge of AV equipment, design concepts and solutions including IT and networks. Understanding of client needs, room environments and use. Hours of work: 40 hours per week, 9 hours a day, 8.30am-5.30pm, including an hour unpaid break, Monday-Friday. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Job title: Business Analyst Location: London (Hybrid, Paddington) Contract: 3 months (possibility of extension) The Business Analyst will support the shaping, delivery, and implementation of technology solutions that underpin integrations with International Partners, including owned businesses overseas, Franchise, Wholesale, and Marketplace partners. The role is critical to enabling the growth ambitions of the International business by ensuring business, operational, and financial requirements are clearly understood, documented, and translated into deliverable technology solutions. Working closely with international stakeholders, third-party partners, and internal Technology teams, the Business Analyst will help ensure initiatives are well defined, feasible, and aligned to both business objectives and technology standards. The Business Analyst will operate across the delivery lifecycle, from early discovery and requirements definition through to delivery, testing, and implementation support, acting as a trusted partner to the business and delivery teams. Key accountabilities and responsibilities Lead the elicitation of business, operational and financial requirements for international Wholesale, Marketplace, and Franchise initiatives. Engage international business stakeholders to understand objectives, processes, constraints, and market-specific considerations. Collaborate with third-party business and technology teams to capture external requirements, dependencies, and integration needs. Analyse current and future-state processes, identifying gaps, risks, and impacts across systems and operations. Produce clear, structured business and functional requirements, including process flows, use cases, and data requirements. Validate requirements with business stakeholders and ensure alignment before progressing into delivery. Work closely with Architecture and Product teams to review requirements, shape solution options, and assess feasibility and impacts. Support Tech Delivery Lead to finalise delivery estimates, timelines, dependencies, and assumptions, and support planning and decision-making. Support delivery teams by clarifying requirements throughout build and implementation. Work with Test teams to ensure appropriate test scenarios and test cases are defined and aligned to business requirements. Support issue resolution and change control by assessing impacts to scope, timelines, and outcome Measure of Success Clarity, quality, and completeness of documented requirements. Stakeholder confidence and alignment on scope, solution, and outcomes. Reduction in rework or defects caused by unclear or incomplete requirements. Effective collaboration across business, technology, and third-party teams. Key skills Strong experience as a Business Analyst in a retail or consumer-facing environment. Proven ability to elicit, analyse, and document complex requirements. Strong stakeholder management and facilitation skills. Ability to translate business needs into clear inputs for technical and delivery teams. Experience working with cross-functional teams including Product, Architecture, Engineering, Finance, and Tax. Strong analytical thinking, attention to detail, and problem-solving skills. Clear and confident communicator, able to engage both business and technical audiences. Familiarity with agile and hybrid delivery approaches. Experience supporting international or multi-market initiatives (Preferred not essential). Good understanding of Wholesale, Marketplace, and Franchise business models (Preferred not essential). Key relationships and stakeholders International Business stakeholders leading Wholesale, Marketplace, and Franchise teams Product Managers and Product teams Technology Architects Engineering and Delivery teams Tech Delivery Leads / Programme Managers Finance, Tax, and Legal stakeholders Test and Quality Assurance teams Third-party partners, vendors, and system integrators If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
23/07/2026
Contractor
Job title: Business Analyst Location: London (Hybrid, Paddington) Contract: 3 months (possibility of extension) The Business Analyst will support the shaping, delivery, and implementation of technology solutions that underpin integrations with International Partners, including owned businesses overseas, Franchise, Wholesale, and Marketplace partners. The role is critical to enabling the growth ambitions of the International business by ensuring business, operational, and financial requirements are clearly understood, documented, and translated into deliverable technology solutions. Working closely with international stakeholders, third-party partners, and internal Technology teams, the Business Analyst will help ensure initiatives are well defined, feasible, and aligned to both business objectives and technology standards. The Business Analyst will operate across the delivery lifecycle, from early discovery and requirements definition through to delivery, testing, and implementation support, acting as a trusted partner to the business and delivery teams. Key accountabilities and responsibilities Lead the elicitation of business, operational and financial requirements for international Wholesale, Marketplace, and Franchise initiatives. Engage international business stakeholders to understand objectives, processes, constraints, and market-specific considerations. Collaborate with third-party business and technology teams to capture external requirements, dependencies, and integration needs. Analyse current and future-state processes, identifying gaps, risks, and impacts across systems and operations. Produce clear, structured business and functional requirements, including process flows, use cases, and data requirements. Validate requirements with business stakeholders and ensure alignment before progressing into delivery. Work closely with Architecture and Product teams to review requirements, shape solution options, and assess feasibility and impacts. Support Tech Delivery Lead to finalise delivery estimates, timelines, dependencies, and assumptions, and support planning and decision-making. Support delivery teams by clarifying requirements throughout build and implementation. Work with Test teams to ensure appropriate test scenarios and test cases are defined and aligned to business requirements. Support issue resolution and change control by assessing impacts to scope, timelines, and outcome Measure of Success Clarity, quality, and completeness of documented requirements. Stakeholder confidence and alignment on scope, solution, and outcomes. Reduction in rework or defects caused by unclear or incomplete requirements. Effective collaboration across business, technology, and third-party teams. Key skills Strong experience as a Business Analyst in a retail or consumer-facing environment. Proven ability to elicit, analyse, and document complex requirements. Strong stakeholder management and facilitation skills. Ability to translate business needs into clear inputs for technical and delivery teams. Experience working with cross-functional teams including Product, Architecture, Engineering, Finance, and Tax. Strong analytical thinking, attention to detail, and problem-solving skills. Clear and confident communicator, able to engage both business and technical audiences. Familiarity with agile and hybrid delivery approaches. Experience supporting international or multi-market initiatives (Preferred not essential). Good understanding of Wholesale, Marketplace, and Franchise business models (Preferred not essential). Key relationships and stakeholders International Business stakeholders leading Wholesale, Marketplace, and Franchise teams Product Managers and Product teams Technology Architects Engineering and Delivery teams Tech Delivery Leads / Programme Managers Finance, Tax, and Legal stakeholders Test and Quality Assurance teams Third-party partners, vendors, and system integrators If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Technical Operations Manager Up to 60,000 + Bonus Hybrid (Uxbridge) IT We're looking for a Technical Operations Manager to lead our Technical Support and Field Services teams, ensuring the delivery of exceptional technical support, operational excellence, installation quality, and customer service. This is a fantastic opportunity for someone who enjoys combining people leadership, technical problem-solving, operational performance, and continuous improvement in a fast-paced technology environment. What you'll be doing Leading and developing Technical Support and Field Service teams Acting as the senior technical escalation point for complex customer and operational issues Driving SLA performance, service quality and customer satisfaction Managing installation quality, audits, and technical standards Working with OEMs, dealer groups and third-party installation partners Monitoring device performance and operational KPIs to improve reliability and service delivery Implementing process improvements and driving operational excellence Supporting compliance, certification activities and technical governance What we're looking for Proven leadership experience within Technical Operations, Technical Support, Engineering, Service Delivery or Field Service Management Strong knowledge of telematics, connected vehicles, GPS/GNSS, CAN Bus, vehicle electrical systems, remote diagnostics and vehicle integration Experience managing technical teams and third-party service providers A data-driven approach to problem solving and continuous improvement Excellent stakeholder management and communication skills Auto-electrical qualifications or equivalent automotive electrical experience desirable Full UK driving licence Why apply? Hybrid working environment Opportunity to lead and shape a critical technical function Exposure to innovative connected vehicle technologies Collaborative and supportive team culture Excellent career development opportunities Technical Operations Manager Up to 60,000 + Bonus Hybrid (Uxbridge) IT
23/07/2026
Full time
Technical Operations Manager Up to 60,000 + Bonus Hybrid (Uxbridge) IT We're looking for a Technical Operations Manager to lead our Technical Support and Field Services teams, ensuring the delivery of exceptional technical support, operational excellence, installation quality, and customer service. This is a fantastic opportunity for someone who enjoys combining people leadership, technical problem-solving, operational performance, and continuous improvement in a fast-paced technology environment. What you'll be doing Leading and developing Technical Support and Field Service teams Acting as the senior technical escalation point for complex customer and operational issues Driving SLA performance, service quality and customer satisfaction Managing installation quality, audits, and technical standards Working with OEMs, dealer groups and third-party installation partners Monitoring device performance and operational KPIs to improve reliability and service delivery Implementing process improvements and driving operational excellence Supporting compliance, certification activities and technical governance What we're looking for Proven leadership experience within Technical Operations, Technical Support, Engineering, Service Delivery or Field Service Management Strong knowledge of telematics, connected vehicles, GPS/GNSS, CAN Bus, vehicle electrical systems, remote diagnostics and vehicle integration Experience managing technical teams and third-party service providers A data-driven approach to problem solving and continuous improvement Excellent stakeholder management and communication skills Auto-electrical qualifications or equivalent automotive electrical experience desirable Full UK driving licence Why apply? Hybrid working environment Opportunity to lead and shape a critical technical function Exposure to innovative connected vehicle technologies Collaborative and supportive team culture Excellent career development opportunities Technical Operations Manager Up to 60,000 + Bonus Hybrid (Uxbridge) IT
Position Title: Senior Project Manager Duration: Contract Location: Crewe, Cheshire Main Goals and Objectives: The role is responsible for leading and managing significant/multiple IT Projects and Programmes. They have responsibility for creating and maintaining good customer relationships with the project teams and sponsors and to make sure that the needs of the business operations are in place for the launch of the projects. The job holder manages, plans, coordinates, controls and steers the overall Programme and associated project portfolio according to the process requirements. Main Responsibilities: Project Planning and Setup: Prepare and present resource estimates and all other related investment requirements (including for year 1 operations) for large scale IT projects and programmes. Create related budget spend forecasts. Ensure the business case is valid and approved before project commencement. Raise any required budget release requests and support investment planning and management as required (e.g. planning round for investment). Identify internal and external project dependencies and prepare inclusive work breakdown structure (WBS). Turn the WBS into a schedule with the critical path identified. Trigger procurement process and onboard project team members as appropriate, coordinate with the relevant teams to ensure the necessary resources to deliver the assigned projects are committed. Determine the methodology to apply in accordance with the established Client project management framework. Project Execution (Monitoring and Controlling): (Planning and coordination of all technical requirements and any associated conflicts) Lead active risk and issues management, ensuring that risks and issues are owned, actioned and escalated as required. Manage any change that materially alters the project scope or plan and ensure suitable decision forums are used to agree these. Monitor and track project expenditure. Maintain a watch on project benefits realisation and check that the business case remains valid though the project phases. Lead preparation and delivery of project gateways. Validate technical solution designs to ensure they will meet business need. Project Communication: Build relationship with stakeholders and project team members. Prepare and share regular project status updates and reports. Setup and run required project steering committees. Setup and run required project team meetings / forums. Project Closure: Ensure that projects are suitably closed down once the change is implemented. Undertake lessons learnt review. Prepare benefits / outcome delivery review Ensure project artefacts are filed as appropriate and that configuration items that exist beyond the project are in the correct location Develop Knowledge & Capability: Builds knowledge of project management frameworks, methods and techniques and contributes to the Clients' Project Management practice led initiatives. Supports Team Lead in providing mentoring and knowledge transfer to less experienced Project Managers. Proactively contributes to supporting & developing other Project Managers (inside and outside of project assignments). Provides constructive feedback to other Project Managers. Provides other Project Managers with advice on best practice analysis approaches & techniques (in alignment with Client standards), coaches and mentors less experienced Project Managers. Shares knowledge with peers where appropriate Demonstrates understanding of the Clients' corporate strategy. Proactively builds knowledge of the Clients' business domains. Proactively build knowledge of automotive industry. Demonstrates full understanding of established the Clients' IT frameworks pertaining to role. Skills & Experience: Demonstrable experience in an IT related application or technical area with supervisory or management control over projects and resources. Programme Management experience Mentoring others Must be able to organise and manage workload to reflect company priorities. Evidence of successful delivery of strategic projects with targets. Evidence of interpersonal skills appropriate to the role, good communication and influencing skills. Analytical and decision making skills. Wide-ranging business process knowledge or the ability to gain the required knowledge quickly. Experience of complete project life cycles from project initiation to implementation. ITIL awareness (IT Infrastructure Library: a set of comprehensive and inter-related codes of practice, useful to achieving the efficient support and delivery of high quality, cost effective IT services.) Knowledge of the VW Group IT processes (e.g. IT PEP-IT Systems Engineering Process.) Knowledge of VW Group systems is preferred but not essential. Practical & Technical Knowledge: Project Management (inc. PRINCE2) SCRUM & Agile methodologies Project Management Software Programme Management Qualifications Qualifications: Degree (or Diploma) Computing/Business Administration related subject or equivalent. Advanced Project Management (e.g. Prince2 higher). Agile/SAFe accreditation Why work through Contechs? Contechs is a leading Automotive, Design, Engineering, Technology and Innovation Recruitment Consultancy. Founded in 1997, with an inhouse Contractor Care Team to support all external employees, acts as an employment agency for permanent and contract recruitment. How to Apply If you're interested in applying for this position, submit your application and one of our recruiters will be in touch. If you know anyone that is suitable for the role, please visit the below page where we offer up to £600 referral fee: (url removed)
23/07/2026
Contractor
Position Title: Senior Project Manager Duration: Contract Location: Crewe, Cheshire Main Goals and Objectives: The role is responsible for leading and managing significant/multiple IT Projects and Programmes. They have responsibility for creating and maintaining good customer relationships with the project teams and sponsors and to make sure that the needs of the business operations are in place for the launch of the projects. The job holder manages, plans, coordinates, controls and steers the overall Programme and associated project portfolio according to the process requirements. Main Responsibilities: Project Planning and Setup: Prepare and present resource estimates and all other related investment requirements (including for year 1 operations) for large scale IT projects and programmes. Create related budget spend forecasts. Ensure the business case is valid and approved before project commencement. Raise any required budget release requests and support investment planning and management as required (e.g. planning round for investment). Identify internal and external project dependencies and prepare inclusive work breakdown structure (WBS). Turn the WBS into a schedule with the critical path identified. Trigger procurement process and onboard project team members as appropriate, coordinate with the relevant teams to ensure the necessary resources to deliver the assigned projects are committed. Determine the methodology to apply in accordance with the established Client project management framework. Project Execution (Monitoring and Controlling): (Planning and coordination of all technical requirements and any associated conflicts) Lead active risk and issues management, ensuring that risks and issues are owned, actioned and escalated as required. Manage any change that materially alters the project scope or plan and ensure suitable decision forums are used to agree these. Monitor and track project expenditure. Maintain a watch on project benefits realisation and check that the business case remains valid though the project phases. Lead preparation and delivery of project gateways. Validate technical solution designs to ensure they will meet business need. Project Communication: Build relationship with stakeholders and project team members. Prepare and share regular project status updates and reports. Setup and run required project steering committees. Setup and run required project team meetings / forums. Project Closure: Ensure that projects are suitably closed down once the change is implemented. Undertake lessons learnt review. Prepare benefits / outcome delivery review Ensure project artefacts are filed as appropriate and that configuration items that exist beyond the project are in the correct location Develop Knowledge & Capability: Builds knowledge of project management frameworks, methods and techniques and contributes to the Clients' Project Management practice led initiatives. Supports Team Lead in providing mentoring and knowledge transfer to less experienced Project Managers. Proactively contributes to supporting & developing other Project Managers (inside and outside of project assignments). Provides constructive feedback to other Project Managers. Provides other Project Managers with advice on best practice analysis approaches & techniques (in alignment with Client standards), coaches and mentors less experienced Project Managers. Shares knowledge with peers where appropriate Demonstrates understanding of the Clients' corporate strategy. Proactively builds knowledge of the Clients' business domains. Proactively build knowledge of automotive industry. Demonstrates full understanding of established the Clients' IT frameworks pertaining to role. Skills & Experience: Demonstrable experience in an IT related application or technical area with supervisory or management control over projects and resources. Programme Management experience Mentoring others Must be able to organise and manage workload to reflect company priorities. Evidence of successful delivery of strategic projects with targets. Evidence of interpersonal skills appropriate to the role, good communication and influencing skills. Analytical and decision making skills. Wide-ranging business process knowledge or the ability to gain the required knowledge quickly. Experience of complete project life cycles from project initiation to implementation. ITIL awareness (IT Infrastructure Library: a set of comprehensive and inter-related codes of practice, useful to achieving the efficient support and delivery of high quality, cost effective IT services.) Knowledge of the VW Group IT processes (e.g. IT PEP-IT Systems Engineering Process.) Knowledge of VW Group systems is preferred but not essential. Practical & Technical Knowledge: Project Management (inc. PRINCE2) SCRUM & Agile methodologies Project Management Software Programme Management Qualifications Qualifications: Degree (or Diploma) Computing/Business Administration related subject or equivalent. Advanced Project Management (e.g. Prince2 higher). Agile/SAFe accreditation Why work through Contechs? Contechs is a leading Automotive, Design, Engineering, Technology and Innovation Recruitment Consultancy. Founded in 1997, with an inhouse Contractor Care Team to support all external employees, acts as an employment agency for permanent and contract recruitment. How to Apply If you're interested in applying for this position, submit your application and one of our recruiters will be in touch. If you know anyone that is suitable for the role, please visit the below page where we offer up to £600 referral fee: (url removed)
