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techops engineer
Mentmore Recruitment
Intapp Application Specialist
Mentmore Recruitment
Intapp Application Specialist Location: London (Hybrid - 3 days per week in the office) Salary: £80,000 - £85,000 Permanent position Introduction We are recruiting on behalf of our client, a leading international professional services organisation. Their Technology function plays a pivotal role in driving innovation, streamlining processes, and enabling the business to operate more efficiently. As part of their continued investment in technology, they are seeking an Intapp Application Specialist to join their team in London. About the Team The Technology division is a key driver of the client's strategic objectives, supporting business growth and transformation through innovation. The Product team sits within this division and focuses on delivering smarter solutions that allow professionals to concentrate on their core work rather than administrative processes. Their goal is to simplify systems, improve user experience, and accelerate innovation through collaboration and experimentation. Responsibilities Manage the daily administration of Intapp products (Conflicts, Intake, Integrate and Walls). Monitor system performance, escalating issues to TechOps or Intapp Support where required. Support data integrations with core platforms such as PMS, MDM and CRM. Coordinate with Intapp, third-party partners and internal teams to plan and implement upgrades. Share Intapp knowledge with Engineers across the Technology Product Team. Provide technical analysis for projects and recommend implementation approaches. Configure forms, workflows, rules, modules and integrations. Work closely with the product owner to deliver against the product roadmap. Complete assigned tasks in line with specifications, timelines, budgets and risk considerations. Follow the organisation's change management process, raising change requests for approval. Build PowerBI reports to deliver insights for Risk & Compliance and the Board. Develop and maintain documentation for configuration, workflows and data mappings. Ensure all documentation is up to date and stored in central repositories. Participate in regular stand-ups, keeping work management systems updated. Ensure compliance with confidentiality, regulatory and security standards. Skills and Experience Strong experience implementing, configuring and supporting Intapp applications (Conflicts, Intake, Integrate). Knowledge of Intapp's architecture, data schema and core components. Solid technical background with SQL Server (queries and data analysis). PowerBI experience desirable. Familiarity with data integration via REST/SOAP APIs and Intapp's Swagger UI. Experience using issue tracking platforms such as DevOps. Background in the legal sector highly advantageous, particularly matter life cycle processes. Exposure to software development practices, with understanding of logic, patterns, algorithms, and development methodologies. Experience in product development or software engineering. Strong troubleshooting and problem-solving skills. Ability to estimate work effort, technical sizing and scalability. Skilled at communicating with technical and non-technical stakeholders. Excellent written skills for producing clear documentation. Proactive, analytical, and methodical approach to problem-solving. Self-motivated with strong organisational skills and the ability to manage workloads independently. Confident and personable, able to build effective relationships across the business. Additional Information This role offers the opportunity to work on impactful projects within a forward-thinking team. While the core focus will be Intapp applications, there will be scope to broaden your technical expertise and collaborate on wider transformation initiatives.
02/10/2025
Full time
Intapp Application Specialist Location: London (Hybrid - 3 days per week in the office) Salary: £80,000 - £85,000 Permanent position Introduction We are recruiting on behalf of our client, a leading international professional services organisation. Their Technology function plays a pivotal role in driving innovation, streamlining processes, and enabling the business to operate more efficiently. As part of their continued investment in technology, they are seeking an Intapp Application Specialist to join their team in London. About the Team The Technology division is a key driver of the client's strategic objectives, supporting business growth and transformation through innovation. The Product team sits within this division and focuses on delivering smarter solutions that allow professionals to concentrate on their core work rather than administrative processes. Their goal is to simplify systems, improve user experience, and accelerate innovation through collaboration and experimentation. Responsibilities Manage the daily administration of Intapp products (Conflicts, Intake, Integrate and Walls). Monitor system performance, escalating issues to TechOps or Intapp Support where required. Support data integrations with core platforms such as PMS, MDM and CRM. Coordinate with Intapp, third-party partners and internal teams to plan and implement upgrades. Share Intapp knowledge with Engineers across the Technology Product Team. Provide technical analysis for projects and recommend implementation approaches. Configure forms, workflows, rules, modules and integrations. Work closely with the product owner to deliver against the product roadmap. Complete assigned tasks in line with specifications, timelines, budgets and risk considerations. Follow the organisation's change management process, raising change requests for approval. Build PowerBI reports to deliver insights for Risk & Compliance and the Board. Develop and maintain documentation for configuration, workflows and data mappings. Ensure all documentation is up to date and stored in central repositories. Participate in regular stand-ups, keeping work management systems updated. Ensure compliance with confidentiality, regulatory and security standards. Skills and Experience Strong experience implementing, configuring and supporting Intapp applications (Conflicts, Intake, Integrate). Knowledge of Intapp's architecture, data schema and core components. Solid technical background with SQL Server (queries and data analysis). PowerBI experience desirable. Familiarity with data integration via REST/SOAP APIs and Intapp's Swagger UI. Experience using issue tracking platforms such as DevOps. Background in the legal sector highly advantageous, particularly matter life cycle processes. Exposure to software development practices, with understanding of logic, patterns, algorithms, and development methodologies. Experience in product development or software engineering. Strong troubleshooting and problem-solving skills. Ability to estimate work effort, technical sizing and scalability. Skilled at communicating with technical and non-technical stakeholders. Excellent written skills for producing clear documentation. Proactive, analytical, and methodical approach to problem-solving. Self-motivated with strong organisational skills and the ability to manage workloads independently. Confident and personable, able to build effective relationships across the business. Additional Information This role offers the opportunity to work on impactful projects within a forward-thinking team. While the core focus will be Intapp applications, there will be scope to broaden your technical expertise and collaborate on wider transformation initiatives.
Robert Walters
TechOps Engineer
Robert Walters
Robert Walters is in partnership with an industry leading digital services business. Due to continued growth and acquisition, they are keen to appoint a Tech Ops Engineer on a 6-month contract. Based out of the Birminghm office with a hybrid working model. As a Tech Ops Engineer, you will ensure the reliability, performance and security of infrastructure and systems, You will be hands-on, automate and lead cross-functional collaboration to support the growing technology landscape. Tech Ops Engineer: Duties Ensure reliability, performance, security of systems Hands on, automation, cross-functional collaboration Manage Azure and M365 Cloud Platforms Oversee enterprise application stack - M365, Azure, Atlassian, Telephony, IT Service tools Manage/Develop Identity and Access Management solutions Identity/Automate tasks - streamline workflows Implement/Manage monitoring tools Troubleshoot and Incident Response: Investigate, Resolve issues Security: Implement security measures Documentation: create documentation for systems procedures CI/CD Support: Implementation of Continuous Integration/Deployment pipelines Provide tech config on cyber security controls Lead tech implementation of enterprise solutions Provide daily management of digital workplace tech stack Act as senior escalation point Tech Ops Engineer: Technical Skills Networking, Azure Cloud Platforms, AVD Virtualization, M365 Collaboration solutions Experience to Azure and M365 services Tech Operational solutions - Intune, Defender, AVD, Purview The contract opportunity for a Tech Ops Engineer is a 6-month contract paying a competitive day rate. For further information, please apply with an updated CV and reach out to Ajay Hayre on / Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
02/10/2025
Full time
Robert Walters is in partnership with an industry leading digital services business. Due to continued growth and acquisition, they are keen to appoint a Tech Ops Engineer on a 6-month contract. Based out of the Birminghm office with a hybrid working model. As a Tech Ops Engineer, you will ensure the reliability, performance and security of infrastructure and systems, You will be hands-on, automate and lead cross-functional collaboration to support the growing technology landscape. Tech Ops Engineer: Duties Ensure reliability, performance, security of systems Hands on, automation, cross-functional collaboration Manage Azure and M365 Cloud Platforms Oversee enterprise application stack - M365, Azure, Atlassian, Telephony, IT Service tools Manage/Develop Identity and Access Management solutions Identity/Automate tasks - streamline workflows Implement/Manage monitoring tools Troubleshoot and Incident Response: Investigate, Resolve issues Security: Implement security measures Documentation: create documentation for systems procedures CI/CD Support: Implementation of Continuous Integration/Deployment pipelines Provide tech config on cyber security controls Lead tech implementation of enterprise solutions Provide daily management of digital workplace tech stack Act as senior escalation point Tech Ops Engineer: Technical Skills Networking, Azure Cloud Platforms, AVD Virtualization, M365 Collaboration solutions Experience to Azure and M365 services Tech Operational solutions - Intune, Defender, AVD, Purview The contract opportunity for a Tech Ops Engineer is a 6-month contract paying a competitive day rate. For further information, please apply with an updated CV and reach out to Ajay Hayre on / Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
WHD
Software Engineering Manager
WHD Maidenhead, Berkshire
I am looking for an Engineering Manager for a market leading client in Maidenhead. They work the hybrid model, 3 days onsite, 2 days remote. Looking for candidates with strong experience in leading SW Development teams. As an engineering leader, you will lead Agile engineering resources & provide guidance from inception through release of major & point product releases, including ongoing maintenance. You will be working closely with your product managers, product owners, engineering leaders, your team and other stakeholders. You will be leading developers, quality engineers and partnering with CloudOps, TechOps, UX Design other cross-functional functional groups to evolve our solutions while continuing to improve your teams adoption of SDLC processes, CI/CD integration, code quality & automation test coverage. Primary Responsibilities Lead an organization of 4-10 development & test engineers globally to efficiently produce high quality deliverables Manage team leads, direct reports or a mix of both Manage several deliverables for a product line on time, on scope and on quality Instrument your processes, produce scorecards of progress regularly and establish a regular cadence of operational reviews with your management including quality metrics, coding efficiencies, improvements, challenges, remediation needs Correlate, report, and drive the adoption of Process/Continuous Improvement initiatives Recruit & provide leadership, coaching & career planning for engineering talent Be accountable for design decisions for new and existing application development, proactively escalating issues and seeking assistance to overcome obstacles Partner with Product Management to consult on solution feasibility and high-level effort estimation Make recommendation for technology adoption and framework improvement, analyzing trends, patterns and best practices for software Serve as the evangelist and custodian of technology, architecture, and product development practices Participate in the design & implementation of production cloud grade services supporting high availability Qualifications 5+ years of experience leading software engineers for product development Experience managing capitalized software processes Preferred: experience with managing teams' operational health by analyzing product teams' work distribution CapEx, Opex, Maintenance, Billable and OH Preferred: experience managing the organizational structure of teams as well as headcount & non-headcount budgets 10+ years of combined experience in software engineering, enterprise architecture and/or DevOps Working experience with scaled software architecture & domain: performance, redundancy, failover, clustering, vertical scaling Preferred: experience using AWS cloud solutions, ideally including migration from other hosting services Working experience with source code management patterns and DevOps automation Proficient in API design, development & production operation Working experience managing production client & server code bases across one or more technology stacks Working experience with production Microsoft SQL Server schema design, queries & administration Preferred: working experience with orchestration, automation, and configuration management processes & related DevOps tools & cloud platforms Highly motivated self-starter with a desire to help others and take action Requires strong written and verbal communication skills with the ability to translate technical concepts into non-technical terms Ability to independently work as a contributing member in a high-paced and focused team Ability to multi-task and prioritize tasks with competing deadlines Strong problem-solving and analytical skills with the ability to work under pressure Ability to socialize ideas and influence decisions without direct authority Collaborative in nature with a strong desire to dig in and learn independently and as well as through asking questions
26/08/2025
Full time
I am looking for an Engineering Manager for a market leading client in Maidenhead. They work the hybrid model, 3 days onsite, 2 days remote. Looking for candidates with strong experience in leading SW Development teams. As an engineering leader, you will lead Agile engineering resources & provide guidance from inception through release of major & point product releases, including ongoing maintenance. You will be working closely with your product managers, product owners, engineering leaders, your team and other stakeholders. You will be leading developers, quality engineers and partnering with CloudOps, TechOps, UX Design other cross-functional functional groups to evolve our solutions while continuing to improve your teams adoption of SDLC processes, CI/CD integration, code quality & automation test coverage. Primary Responsibilities Lead an organization of 4-10 development & test engineers globally to efficiently produce high quality deliverables Manage team leads, direct reports or a mix of both Manage several deliverables for a product line on time, on scope and on quality Instrument your processes, produce scorecards of progress regularly and establish a regular cadence of operational reviews with your management including quality metrics, coding efficiencies, improvements, challenges, remediation needs Correlate, report, and drive the adoption of Process/Continuous Improvement initiatives Recruit & provide leadership, coaching & career planning for engineering talent Be accountable for design decisions for new and existing application development, proactively escalating issues and seeking assistance to overcome obstacles Partner with Product Management to consult on solution feasibility and high-level effort estimation Make recommendation for technology adoption and framework improvement, analyzing trends, patterns and best practices for software Serve as the evangelist and custodian of technology, architecture, and product development practices Participate in the design & implementation of production cloud grade services supporting high availability Qualifications 5+ years of experience leading software engineers for product development Experience managing capitalized software processes Preferred: experience with managing teams' operational health by analyzing product teams' work distribution CapEx, Opex, Maintenance, Billable and OH Preferred: experience managing the organizational structure of teams as well as headcount & non-headcount budgets 10+ years of combined experience in software engineering, enterprise architecture and/or DevOps Working experience with scaled software architecture & domain: performance, redundancy, failover, clustering, vertical scaling Preferred: experience using AWS cloud solutions, ideally including migration from other hosting services Working experience with source code management patterns and DevOps automation Proficient in API design, development & production operation Working experience managing production client & server code bases across one or more technology stacks Working experience with production Microsoft SQL Server schema design, queries & administration Preferred: working experience with orchestration, automation, and configuration management processes & related DevOps tools & cloud platforms Highly motivated self-starter with a desire to help others and take action Requires strong written and verbal communication skills with the ability to translate technical concepts into non-technical terms Ability to independently work as a contributing member in a high-paced and focused team Ability to multi-task and prioritize tasks with competing deadlines Strong problem-solving and analytical skills with the ability to work under pressure Ability to socialize ideas and influence decisions without direct authority Collaborative in nature with a strong desire to dig in and learn independently and as well as through asking questions
IT Jobs
Systems Support Engineer
IT Jobs Oxfordshire
A Systems Support Engineer with a strong software tooling background is required to support tools and monitoring technologies within a Cloud based infrastructure for a Global technology company. Role: Systems Support Engineer As Systems Support Engineer you will be responsible for: + Managing a queue of requests from TechOps and Development teams + Provisioning access to standard enterprise systems and tools + Development and deployment of reporting + Working to SLA and OLA measures to ensure the best possible response to stakeholder requests + Creation of AWS (Cloud) accounts + Monitoring the penetration of Enterprise tools + Working closely with the Tools Provisioning manager and team to deploy, maintain and update Enterprise tools and access in a consistent and standard manner + Working with Product aligned infrastructure teams to assist with one off and bulk deployments of tools to their environments (including migration from previous tools) Experience: As Systems Support Engineer you will have experience of: + Degree qualified or equivalent in Computer Science or other relevant discipline + Broad experience in a technical support, ideally hosting in the Cloud, and on premise, or similar role + In-depth understanding of Infrastructure, ideally Amazon Web Services, and/or at least one of the following - Linux, Solaris, Wintel, and Storage & backup technologies + Good knowledge of monitoring tools and technologies + Extensive and demonstrable experience of Incident and Problem Management, with an understanding of other ITIL processes, applied across multi-platform technologies
29/10/2018
A Systems Support Engineer with a strong software tooling background is required to support tools and monitoring technologies within a Cloud based infrastructure for a Global technology company. Role: Systems Support Engineer As Systems Support Engineer you will be responsible for: + Managing a queue of requests from TechOps and Development teams + Provisioning access to standard enterprise systems and tools + Development and deployment of reporting + Working to SLA and OLA measures to ensure the best possible response to stakeholder requests + Creation of AWS (Cloud) accounts + Monitoring the penetration of Enterprise tools + Working closely with the Tools Provisioning manager and team to deploy, maintain and update Enterprise tools and access in a consistent and standard manner + Working with Product aligned infrastructure teams to assist with one off and bulk deployments of tools to their environments (including migration from previous tools) Experience: As Systems Support Engineer you will have experience of: + Degree qualified or equivalent in Computer Science or other relevant discipline + Broad experience in a technical support, ideally hosting in the Cloud, and on premise, or similar role + In-depth understanding of Infrastructure, ideally Amazon Web Services, and/or at least one of the following - Linux, Solaris, Wintel, and Storage & backup technologies + Good knowledge of monitoring tools and technologies + Extensive and demonstrable experience of Incident and Problem Management, with an understanding of other ITIL processes, applied across multi-platform technologies

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