Foreign, Commonwealth & Development Office
London, UK
Reference number: 431765
Salary: £57,500– £62,500
Total Package: Grade 7
Contract: Permanent
Location: London/Milton Keynes/East Kilbride
We lead the UK’s diplomatic, development and consular work around the world. We employ around 17,000 staff in our global network of 281 offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes.
Your role with us
The Information and Digital Directorate is responsible for delivering our ambition to make the FCDO the world’s most technologically integrated and innovative foreign ministry. This means harnessing digital, data, technology, IT security and information management to deliver our diplomatic, development and consular aims, all while keeping our people and information safe, especially from hostile actors.
When you join us in this significant role, you’ll lead our dynamic Service Centre teams and work to ensure that all service and support functions are responsive to the needs of our end users, technical changes are well managed and communicated, and problems are resolved at root cause. Focused on championing knowledge management, continuous improvement and operational excellence, and enabling our organisation’s global work through reliable, innovative IT services, you’ll also play a key role in shaping the culture and capability of the Service Centre.
Committed to providing effective line management and championing diversity and inclusion, you’ll foster an environment where learning and professional growth are actively encouraged. You’ll hold overall responsibility for ten teams across our offices in London, East Kilbride and Milton Keynes, and by managing resources, prioritising capacity and leading recruitment, you’ll ensure they’re equipped to meet evolving organisational needs.
Who we’re looking for
To be a success in this vital role you should hold an ITIL Service Management qualification at Foundation level, possess strong technical skills, and have a track record of leading operational Service Desk functions. It’s important that you can demonstrate a number of skills at the role level of Senior IT Service Management – these should include Service Management Framework Knowledge (Practitioner Level), User Focus (Expert Level), Service Focus (Practitioner Level) and Strategic Thinking (Practitioner Level).
When you join us you’ll enjoy access to a wide range of professional development opportunities, including Civil Service training and qualifications such as Information, Technology Infrastructure Library, Strategic Decision Making and Leadership skills. So if you’re excited by the idea of leading change, influencing service strategy and delivering value at scale, this is your opportunity to make a real impact and lead from the front.
If you’re successful you’ll be expected to travel to FCDO offices across the UK on a monthly basis and international travel may also be involved. Please be aware that you must be a British Citizen at the time of application and be required to attain Developed Vetting (DV) security clearance. For more information about this process, click here .
We value diversity and inclusion and actively encourage and welcome applications from all communities. Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension.
Use your talent and experience to shape our nation’s future, and deliver tangible improvements to millions of lives, including your own.
Apply before 11:55 pm on Monday 2nd March 2026.
06/02/2026
Full time
Reference number: 431765
Salary: £57,500– £62,500
Total Package: Grade 7
Contract: Permanent
Location: London/Milton Keynes/East Kilbride
We lead the UK’s diplomatic, development and consular work around the world. We employ around 17,000 staff in our global network of 281 offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes.
Your role with us
The Information and Digital Directorate is responsible for delivering our ambition to make the FCDO the world’s most technologically integrated and innovative foreign ministry. This means harnessing digital, data, technology, IT security and information management to deliver our diplomatic, development and consular aims, all while keeping our people and information safe, especially from hostile actors.
When you join us in this significant role, you’ll lead our dynamic Service Centre teams and work to ensure that all service and support functions are responsive to the needs of our end users, technical changes are well managed and communicated, and problems are resolved at root cause. Focused on championing knowledge management, continuous improvement and operational excellence, and enabling our organisation’s global work through reliable, innovative IT services, you’ll also play a key role in shaping the culture and capability of the Service Centre.
Committed to providing effective line management and championing diversity and inclusion, you’ll foster an environment where learning and professional growth are actively encouraged. You’ll hold overall responsibility for ten teams across our offices in London, East Kilbride and Milton Keynes, and by managing resources, prioritising capacity and leading recruitment, you’ll ensure they’re equipped to meet evolving organisational needs.
Who we’re looking for
To be a success in this vital role you should hold an ITIL Service Management qualification at Foundation level, possess strong technical skills, and have a track record of leading operational Service Desk functions. It’s important that you can demonstrate a number of skills at the role level of Senior IT Service Management – these should include Service Management Framework Knowledge (Practitioner Level), User Focus (Expert Level), Service Focus (Practitioner Level) and Strategic Thinking (Practitioner Level).
When you join us you’ll enjoy access to a wide range of professional development opportunities, including Civil Service training and qualifications such as Information, Technology Infrastructure Library, Strategic Decision Making and Leadership skills. So if you’re excited by the idea of leading change, influencing service strategy and delivering value at scale, this is your opportunity to make a real impact and lead from the front.
If you’re successful you’ll be expected to travel to FCDO offices across the UK on a monthly basis and international travel may also be involved. Please be aware that you must be a British Citizen at the time of application and be required to attain Developed Vetting (DV) security clearance. For more information about this process, click here .
We value diversity and inclusion and actively encourage and welcome applications from all communities. Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension.
Use your talent and experience to shape our nation’s future, and deliver tangible improvements to millions of lives, including your own.
Apply before 11:55 pm on Monday 2nd March 2026.
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
30/01/2026
Full time
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
Reigate and Banstead Borough Council
Reigate, Surrey, UK
Job Title: Digital Services & Systems Team Leader
Location of work: Town Hall, Reigate
Salary: TS1 Pay scales £48075 to £62004
Basis: Permanent, Full time
Are you ready to make a real impact in shaping the digital future of local government? We’re seeking a proactive and innovative Digital Services & Systems Team Leader to join our ICT department. This is a hands-on team leader role, ideal for a self-starter who thrives on driving digital transformation and operational excellence.
About the Role
As the Digital Services & Systems Team Leader, you will:
Lead a team of three Business Improvement Analysts and three System Support Analysts.
Develop and maintain a forward-looking, agile business application architecture to support council services.
Contribute to ICT strategy, ensuring compliance with national and local standards.
Manage team resourcing, external partnerships and problem escalation.
Key Responsibilities
Drive digital transformation initiatives, including service design, form building, and automation.
Champion user-centred design and accessibility across all digital services.
Foster a culture of innovation, continuous improvement, and cross-departmental collaboration.
Evaluate proposals for new systems and enhancements, prioritizing based on ROI and strategic fit.
Oversee the development of online forms using low-code platforms (e.g., Granicus govService), HTML/CSS, and API integration.
Support systems administration for both legacy and modern cloud platforms.
Plan and coordinate software rollouts, including governance, training, and change communication.
Lead the adoption and rollout of collaboration platforms such as Microsoft Teams and SharePoint and encourage their use to enhance productivity.
What We’re Looking For
Proven experience in digital services, systems leadership, or ICT project management.
Strong analytical, problem-solving, and communication skills.
Experience with digital transformation, automation, and user-centred design.
Ability to manage multiple priorities and foster cross-functional collaboration.
Commitment to continuous improvement and innovation.
Join us as we embark on our journey to become a larger unitary authority in Surrey. Play a pivotal role in shaping the council’s digital landscape, making a difference for our community and colleagues alike. Apply today to lead our digital journey!
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with competitive annual leave, and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, and salary sacrifice schemes including a cycle lease scheme, and ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please call Kenton Reader, Technology Services Manager on 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing date: Tuesday 6 January 2026
Interview date: Monday 19 January 2026
Values and Behaviours
Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
Local Government Reorganisation
Reigate and Banstead Borough Council is part of the government’s plans for Local Government Reorganisation (LGR) scheduled to take place in April 2027. This means the current two-tier system, where services are split between Surrey County Council and district and borough councils like Reigate, will be replaced with two unitary councils made up of East and West Surrey, which will handle all local services. Reigate and Banstead Borough Council will form part of the new East Surrey unitary authority.
Although this may lead to some uncertainty for anyone considering a role with us, this process will take some time and during that time we still need to provide services. When local government is reorganised, most staff will transfer to the new council(s) which may offer additional opportunities for career development and variety as part of a larger organisation.
Further information on LGR can be found here: Local Government Reorganisation (LGR) and Devolution | Reigate and Banstead
See ' Who we are ' as a council, to find out more about us.
11/12/2025
Full time
Job Title: Digital Services & Systems Team Leader
Location of work: Town Hall, Reigate
Salary: TS1 Pay scales £48075 to £62004
Basis: Permanent, Full time
Are you ready to make a real impact in shaping the digital future of local government? We’re seeking a proactive and innovative Digital Services & Systems Team Leader to join our ICT department. This is a hands-on team leader role, ideal for a self-starter who thrives on driving digital transformation and operational excellence.
About the Role
As the Digital Services & Systems Team Leader, you will:
Lead a team of three Business Improvement Analysts and three System Support Analysts.
Develop and maintain a forward-looking, agile business application architecture to support council services.
Contribute to ICT strategy, ensuring compliance with national and local standards.
Manage team resourcing, external partnerships and problem escalation.
Key Responsibilities
Drive digital transformation initiatives, including service design, form building, and automation.
Champion user-centred design and accessibility across all digital services.
Foster a culture of innovation, continuous improvement, and cross-departmental collaboration.
Evaluate proposals for new systems and enhancements, prioritizing based on ROI and strategic fit.
Oversee the development of online forms using low-code platforms (e.g., Granicus govService), HTML/CSS, and API integration.
Support systems administration for both legacy and modern cloud platforms.
Plan and coordinate software rollouts, including governance, training, and change communication.
Lead the adoption and rollout of collaboration platforms such as Microsoft Teams and SharePoint and encourage their use to enhance productivity.
What We’re Looking For
Proven experience in digital services, systems leadership, or ICT project management.
Strong analytical, problem-solving, and communication skills.
Experience with digital transformation, automation, and user-centred design.
Ability to manage multiple priorities and foster cross-functional collaboration.
Commitment to continuous improvement and innovation.
Join us as we embark on our journey to become a larger unitary authority in Surrey. Play a pivotal role in shaping the council’s digital landscape, making a difference for our community and colleagues alike. Apply today to lead our digital journey!
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with competitive annual leave, and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, and salary sacrifice schemes including a cycle lease scheme, and ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please call Kenton Reader, Technology Services Manager on 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing date: Tuesday 6 January 2026
Interview date: Monday 19 January 2026
Values and Behaviours
Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
Local Government Reorganisation
Reigate and Banstead Borough Council is part of the government’s plans for Local Government Reorganisation (LGR) scheduled to take place in April 2027. This means the current two-tier system, where services are split between Surrey County Council and district and borough councils like Reigate, will be replaced with two unitary councils made up of East and West Surrey, which will handle all local services. Reigate and Banstead Borough Council will form part of the new East Surrey unitary authority.
Although this may lead to some uncertainty for anyone considering a role with us, this process will take some time and during that time we still need to provide services. When local government is reorganised, most staff will transfer to the new council(s) which may offer additional opportunities for career development and variety as part of a larger organisation.
Further information on LGR can be found here: Local Government Reorganisation (LGR) and Devolution | Reigate and Banstead
See ' Who we are ' as a council, to find out more about us.
Would you like to work for a company who is accredited as an outstanding company to work for in Best Companies 2023?
Role: IT Network & Cyber Security Manager
Location: Ashton-under-Lyne
Salary: £56,411 - £61,158 per annum
Benefits: Car Allowance, Pension, Occupational Sick Pay, BHSF Health Membership
About the Role:
We are seeking an experienced and motivated IT Network & Cyber Security Manager, who will take a proactive approach to safeguarding information assets, managing risks, leading incident response, and driving continual improvement of the Group’s cyber security and network posture.
You will collaborate with internal stakeholders, executive leaders, and third-party suppliers to deliver secure, scalable, and compliant technology services.
About the department:
All of Jigsaw's essential services rely on quality information, systems and technology supported by the 50 members of the IT department. Working to a brand-new IT Strategy, the team has exciting challenges like enabling colleagues to work effectively from anywhere, automating processes and improving digital services for our customers, whilst always improving security.
The team is also innovating in its ways of working, ensuring transparency, a keen focus on outcomes and faster delivery of benefits to the business.
Who we are:
Jigsaw Homes Group is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands.
We provide quality, low-cost housing and play a wider role in making sure our residents thrive in their homes and benefit from living in healthy, sustainable communities.
Why Join Jigsaw?
Jigsaw Homes Group offers employees a very competitive 24 days holiday per annum, plus 3 days for Christmas closure (5 day working week) plus bank holidays, plus additional days after 2 years continuous service (to a maximum of 5 days).
We offer our employees the option to buy/sell up to 5 days extra leave per year and we offer compressed hours of work with the option to work a 4-day working week in a number of our roles, with 50% of your time working from home upon completion of a satisfactory probation period. This allows for a great work/life balance for many employees.
As a Jigsaw employee you will also receive incremental salaried pay, occupational sick pay, access to access to the Social Housing Pension Scheme, enhanced maternity/paternity leave, BHSF membership, access to on-site gyms and training/development opportunities.
If this sounds like the perfect job for you then don’t hesitate to apply now!
08/12/2025
Full time
Would you like to work for a company who is accredited as an outstanding company to work for in Best Companies 2023?
Role: IT Network & Cyber Security Manager
Location: Ashton-under-Lyne
Salary: £56,411 - £61,158 per annum
Benefits: Car Allowance, Pension, Occupational Sick Pay, BHSF Health Membership
About the Role:
We are seeking an experienced and motivated IT Network & Cyber Security Manager, who will take a proactive approach to safeguarding information assets, managing risks, leading incident response, and driving continual improvement of the Group’s cyber security and network posture.
You will collaborate with internal stakeholders, executive leaders, and third-party suppliers to deliver secure, scalable, and compliant technology services.
About the department:
All of Jigsaw's essential services rely on quality information, systems and technology supported by the 50 members of the IT department. Working to a brand-new IT Strategy, the team has exciting challenges like enabling colleagues to work effectively from anywhere, automating processes and improving digital services for our customers, whilst always improving security.
The team is also innovating in its ways of working, ensuring transparency, a keen focus on outcomes and faster delivery of benefits to the business.
Who we are:
Jigsaw Homes Group is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands.
We provide quality, low-cost housing and play a wider role in making sure our residents thrive in their homes and benefit from living in healthy, sustainable communities.
Why Join Jigsaw?
Jigsaw Homes Group offers employees a very competitive 24 days holiday per annum, plus 3 days for Christmas closure (5 day working week) plus bank holidays, plus additional days after 2 years continuous service (to a maximum of 5 days).
We offer our employees the option to buy/sell up to 5 days extra leave per year and we offer compressed hours of work with the option to work a 4-day working week in a number of our roles, with 50% of your time working from home upon completion of a satisfactory probation period. This allows for a great work/life balance for many employees.
As a Jigsaw employee you will also receive incremental salaried pay, occupational sick pay, access to access to the Social Housing Pension Scheme, enhanced maternity/paternity leave, BHSF membership, access to on-site gyms and training/development opportunities.
If this sounds like the perfect job for you then don’t hesitate to apply now!
About Us
Evolve is a trusted Managed Service Provider (MSP) supporting a diverse customer base across the UK and internationally. Our clients span Renewable Energy, Property, Professional Services, Finance, and Charity.
Our core values — Security, Service, Integrity — guide everything we do. We deliver robust IT services and cybersecurity solutions , keeping our clients’ systems safe in an evolving digital landscape.
We’re a growing business with a clear plan to expand our capabilities and strengthen our presence in the IT industry. We invest in our people, offering professional development and a culture that values both technical excellence and customer care.
Why Join Us?
This is an exciting opportunity to step into a key Account Management role where you’ll be the trusted advisor to our clients, ensuring their success while identifying opportunities for growth. You’ll work with supportive technical teams, develop your expertise in cybersecurity, and help shape long-term customer relationships.
The Role
As an IT Account Manager, you’ll:
Build and maintain exceptional client relationships.
Conduct regular customer meetings and strategic reviews.
Translate technical concepts (especially cyber protection) into business value.
Manage customer roadmaps and ensure smooth onboarding.
Proactively identify upsell and project opportunities.
Advocate for clients internally, ensuring their needs are met.
What We’re Looking For
Proven Account Management experience in IT (MSP experience highly desirable).
Strong knowledge of Microsoft 365, Office, Windows, and Windows Server.
Good understanding of cybersecurity fundamentals (firewalls, endpoint protection, phishing, compliance frameworks).
Familiarity with PSA and monitoring tools (Autotask, N-able).
Consultative sales mindset with ability to spot opportunities.
Excellent communication, presentation, and relationship-building skills.
Highly organised, proactive, and detail-focused.
What We Offer
Competitive salary + performance bonus/commission.
Training and career development (including cyber certifications).
Hybrid/flexible working options.
Supportive, values-led culture.
Opportunity to grow with a forward-thinking MSP.
If you’re passionate about customer success, account management, and IT services , we’d love to hear from you. Apply today and help our clients succeed securely and sustainably.
18/09/2025
Full time
About Us
Evolve is a trusted Managed Service Provider (MSP) supporting a diverse customer base across the UK and internationally. Our clients span Renewable Energy, Property, Professional Services, Finance, and Charity.
Our core values — Security, Service, Integrity — guide everything we do. We deliver robust IT services and cybersecurity solutions , keeping our clients’ systems safe in an evolving digital landscape.
We’re a growing business with a clear plan to expand our capabilities and strengthen our presence in the IT industry. We invest in our people, offering professional development and a culture that values both technical excellence and customer care.
Why Join Us?
This is an exciting opportunity to step into a key Account Management role where you’ll be the trusted advisor to our clients, ensuring their success while identifying opportunities for growth. You’ll work with supportive technical teams, develop your expertise in cybersecurity, and help shape long-term customer relationships.
The Role
As an IT Account Manager, you’ll:
Build and maintain exceptional client relationships.
Conduct regular customer meetings and strategic reviews.
Translate technical concepts (especially cyber protection) into business value.
Manage customer roadmaps and ensure smooth onboarding.
Proactively identify upsell and project opportunities.
Advocate for clients internally, ensuring their needs are met.
What We’re Looking For
Proven Account Management experience in IT (MSP experience highly desirable).
Strong knowledge of Microsoft 365, Office, Windows, and Windows Server.
Good understanding of cybersecurity fundamentals (firewalls, endpoint protection, phishing, compliance frameworks).
Familiarity with PSA and monitoring tools (Autotask, N-able).
Consultative sales mindset with ability to spot opportunities.
Excellent communication, presentation, and relationship-building skills.
Highly organised, proactive, and detail-focused.
What We Offer
Competitive salary + performance bonus/commission.
Training and career development (including cyber certifications).
Hybrid/flexible working options.
Supportive, values-led culture.
Opportunity to grow with a forward-thinking MSP.
If you’re passionate about customer success, account management, and IT services , we’d love to hear from you. Apply today and help our clients succeed securely and sustainably.
Acorn Insurance and Financial Services Limited
Liverpool
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
25/04/2025
Full time
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
25/11/2024
Full time
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
Role: Bid Coordinator Salary: £30-40k plus benefits Job Status: Full time/ Permanent Location: Remote with a quarterly visit to the London office for Team Meetings Vacancy Reference: VR/05400 Role Description: Our client is currently recruiting an organised and detail-driven Bid Coordinator to support a growing Facilities Management business. Working closely with the Bid Manager and wider operational / commercial teams, you'll play a key role in supporting the group's facilities management operations to retain existing contracts and to win new business, including cleaning and consumables in health care settings, education (schools, colleges, universities), offices and other sites. The role is fully home-based 5 days/ week, however, you must be able to and willing to travel/ commute to London/ other UK locations for team meetings quarterly, or as requested. It is essential that you have a background in the support of public sector tendering for facilities management contracts or possess a demonstrable, proven, and transferable skill set. Experience using Salesforce or other CRM systems (e.g. Microsoft Dynamics 365) is highly desirable. Responsibilities: Check the contracts mailbox each morning and then throughout the day, ensuring messages are forwarded to the right person (e.g., Bid Manager) in a timely manner Maintain Salesforce CRM system with records of new opportunities including bid / no bid decisions, opportunity summary details, including proactive monthly reviews of the system Oversee contracts spreadsheet, ensuring contracts which are due to expire are identified and relevant operational managers are notified and asked for clarification on the current situation with the contracts (e.g., coming out to tender soon, extension received etc.) Review Tenders Direct / BiP Solutions adverts and portals daily for potential opportunities Express an interest in opportunities on behalf of the relevant operations and circulate documentation Manage all portal logins Update team calendar and project log on an on-going basis Attend and contribute to weekly tender team meetings Receive and distribute Selection Questionnaire (PSQ) and Invitation to Tender (ITT) documents Complete TUPE Confidentiality returns and circulate TUPE logs Request detailed feedback from the commissioner following notification of successful and non-successful tenders Liaise with operations and Bids Team regarding site visits, events, tender interviews, or presentations and confirm attendance Notify relevant managers of updates and tender outcomes. Practice and promote effective, timely communication both within and outside the company Promote anti-discriminatory practice Protect the confidentiality of customers and of the business Participate in staff development (including supervision), training and performance appraisals as required Promote and fulfil the company's service aims as defined in the company's Statement of Purpose Comply with company policies and procedures as appropriate Participate in meetings as required. Relationships: Accountable to the Group Head of Bids and Contracts Regular contact and interaction with the Bid Managers, Directors, Heads of Departments and other Directors while carrying out duties Contact other people and professionals outside of the group including procurement managers and customer representatives. Person Specification: High level of professional and personal integrity, value-driven and committed to excellence and personal development Ability to coordinate and follow up ensuring all outstanding work is being chased, tracked, and progressed, not dropping or missing anything Ability to work as part of a team, getting on well with both the immediate bid team and as part of the wider business Diplomacy including the ability to assert themselves, acquiring material needed without upsetting colleagues Excellent planning, organisation, and multi-tasking skills Must work well under pressure Personable and confident to communicate internally and externally with a wide range of people Highly committed and prepared to work flexibly to manage workload peaks and troughs common to roles Good level of competence in Microsoft Office applications, particularly Excel Experience administering contracts, portals, expressions of interest and updating trackers, calendars, and other documentation Experience of using tender portals, e.g. ProContract, In Tend Accurate typing skills Excellent attention to detail Ability to work on multiple projects under pressure and within deadlines Ability and willingness to work flexibly to meet tight deadlines Experience of providing administrative and contractual support.
03/03/2026
Full time
Role: Bid Coordinator Salary: £30-40k plus benefits Job Status: Full time/ Permanent Location: Remote with a quarterly visit to the London office for Team Meetings Vacancy Reference: VR/05400 Role Description: Our client is currently recruiting an organised and detail-driven Bid Coordinator to support a growing Facilities Management business. Working closely with the Bid Manager and wider operational / commercial teams, you'll play a key role in supporting the group's facilities management operations to retain existing contracts and to win new business, including cleaning and consumables in health care settings, education (schools, colleges, universities), offices and other sites. The role is fully home-based 5 days/ week, however, you must be able to and willing to travel/ commute to London/ other UK locations for team meetings quarterly, or as requested. It is essential that you have a background in the support of public sector tendering for facilities management contracts or possess a demonstrable, proven, and transferable skill set. Experience using Salesforce or other CRM systems (e.g. Microsoft Dynamics 365) is highly desirable. Responsibilities: Check the contracts mailbox each morning and then throughout the day, ensuring messages are forwarded to the right person (e.g., Bid Manager) in a timely manner Maintain Salesforce CRM system with records of new opportunities including bid / no bid decisions, opportunity summary details, including proactive monthly reviews of the system Oversee contracts spreadsheet, ensuring contracts which are due to expire are identified and relevant operational managers are notified and asked for clarification on the current situation with the contracts (e.g., coming out to tender soon, extension received etc.) Review Tenders Direct / BiP Solutions adverts and portals daily for potential opportunities Express an interest in opportunities on behalf of the relevant operations and circulate documentation Manage all portal logins Update team calendar and project log on an on-going basis Attend and contribute to weekly tender team meetings Receive and distribute Selection Questionnaire (PSQ) and Invitation to Tender (ITT) documents Complete TUPE Confidentiality returns and circulate TUPE logs Request detailed feedback from the commissioner following notification of successful and non-successful tenders Liaise with operations and Bids Team regarding site visits, events, tender interviews, or presentations and confirm attendance Notify relevant managers of updates and tender outcomes. Practice and promote effective, timely communication both within and outside the company Promote anti-discriminatory practice Protect the confidentiality of customers and of the business Participate in staff development (including supervision), training and performance appraisals as required Promote and fulfil the company's service aims as defined in the company's Statement of Purpose Comply with company policies and procedures as appropriate Participate in meetings as required. Relationships: Accountable to the Group Head of Bids and Contracts Regular contact and interaction with the Bid Managers, Directors, Heads of Departments and other Directors while carrying out duties Contact other people and professionals outside of the group including procurement managers and customer representatives. Person Specification: High level of professional and personal integrity, value-driven and committed to excellence and personal development Ability to coordinate and follow up ensuring all outstanding work is being chased, tracked, and progressed, not dropping or missing anything Ability to work as part of a team, getting on well with both the immediate bid team and as part of the wider business Diplomacy including the ability to assert themselves, acquiring material needed without upsetting colleagues Excellent planning, organisation, and multi-tasking skills Must work well under pressure Personable and confident to communicate internally and externally with a wide range of people Highly committed and prepared to work flexibly to manage workload peaks and troughs common to roles Good level of competence in Microsoft Office applications, particularly Excel Experience administering contracts, portals, expressions of interest and updating trackers, calendars, and other documentation Experience of using tender portals, e.g. ProContract, In Tend Accurate typing skills Excellent attention to detail Ability to work on multiple projects under pressure and within deadlines Ability and willingness to work flexibly to meet tight deadlines Experience of providing administrative and contractual support.
Are you looking to benefit from a new career in Data Analysis? If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding future as a Data Analyst We do this using our specialised Data Analyst career programme which looks to assist and place qualified candidates into a career pathway in Data Analysis. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience Data Analyst as we will be looking primarily at entry level roles. Demand for Data Analysts has grown 20% year on year with experienced analysts easily commanding salaries of £50k+. All business decisions rely on data to ensure correct business decisions are made and therefore the role of the data analyst in the new digital world has become essential for business owners. Below are current average salaries in the sector for lower-level positions and fully trained Data Analysts: Junior Data Analyst - £30,000 Data Analyst - £50,000 Business Data Analyst - £67,500 Data Analytics Analyst - £80,000 Business Analysts - £60,000 Using our experience in providing data analysis and business analysis training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in Data Analysis. The courses in the package have been identified by our recruitment partners as industry standards for the UK/European and International Data Analysis sector. Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - CompTIA Data+ Qualification The first step is completing the CompTIA Data+ Qualification accredited by CompTIA. This professional international industry-recognised qualification teaches you the essential skills of a Data Analyst. You will cover skills such as data mining, manipulating data, visualising data, and reporting on data. Study time for the qualification is approximately 30 hours and qualification is achieved by completing a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a tutor and a 1-hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a data analyst. Step 2 - Data Administration Training Data is extracted using various method which are normally IT driven. Therefore, we will provide you with access to the following additional courses to ensure you are suitably employable as a data analyst. Microsoft excel - to expert level. Learn SQL - the programming language used for extracting data from more complex databases. Learn Python 3 - Python 3 is a simple to use programming language used by many analysts. Learn Tableau - Tableu is a tool which analysts use to build visually appealing dashboards for complex data making it easier for stakeholders to comprehend. Study time for these courses is approximately 30-60 hours and qualification is achieved through completion of the course with no exam. Step 3 - Business Analysis Foundation Business Analysts and Data Analysts often work very closely together and indeed many Data Analysts become Business Analysts and vice versa. Adding a Business Analyst Foundation certificate will make you much more employable and enable you to cross over into business analyst roles and hybrid roles. Business Analysis Foundation accredited by the BCS (The British Computer Society also known as the Chartered Institute of IT). Study time for this course is approximately 15 hours and qualification is achieved through an online BCS exam. Step 4 - Recruitment Support Now you are qualified for an entry level data analyst position our recruitment support team will now begin collaborating with you to help you secure your first a suitable role based on your new qualifications and any other experience you may have. We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.8 Trustscore on Trustpilot. Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Data Analyst Career aspirations.
03/03/2026
Full time
Are you looking to benefit from a new career in Data Analysis? If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding future as a Data Analyst We do this using our specialised Data Analyst career programme which looks to assist and place qualified candidates into a career pathway in Data Analysis. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience Data Analyst as we will be looking primarily at entry level roles. Demand for Data Analysts has grown 20% year on year with experienced analysts easily commanding salaries of £50k+. All business decisions rely on data to ensure correct business decisions are made and therefore the role of the data analyst in the new digital world has become essential for business owners. Below are current average salaries in the sector for lower-level positions and fully trained Data Analysts: Junior Data Analyst - £30,000 Data Analyst - £50,000 Business Data Analyst - £67,500 Data Analytics Analyst - £80,000 Business Analysts - £60,000 Using our experience in providing data analysis and business analysis training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in Data Analysis. The courses in the package have been identified by our recruitment partners as industry standards for the UK/European and International Data Analysis sector. Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - CompTIA Data+ Qualification The first step is completing the CompTIA Data+ Qualification accredited by CompTIA. This professional international industry-recognised qualification teaches you the essential skills of a Data Analyst. You will cover skills such as data mining, manipulating data, visualising data, and reporting on data. Study time for the qualification is approximately 30 hours and qualification is achieved by completing a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a tutor and a 1-hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a data analyst. Step 2 - Data Administration Training Data is extracted using various method which are normally IT driven. Therefore, we will provide you with access to the following additional courses to ensure you are suitably employable as a data analyst. Microsoft excel - to expert level. Learn SQL - the programming language used for extracting data from more complex databases. Learn Python 3 - Python 3 is a simple to use programming language used by many analysts. Learn Tableau - Tableu is a tool which analysts use to build visually appealing dashboards for complex data making it easier for stakeholders to comprehend. Study time for these courses is approximately 30-60 hours and qualification is achieved through completion of the course with no exam. Step 3 - Business Analysis Foundation Business Analysts and Data Analysts often work very closely together and indeed many Data Analysts become Business Analysts and vice versa. Adding a Business Analyst Foundation certificate will make you much more employable and enable you to cross over into business analyst roles and hybrid roles. Business Analysis Foundation accredited by the BCS (The British Computer Society also known as the Chartered Institute of IT). Study time for this course is approximately 15 hours and qualification is achieved through an online BCS exam. Step 4 - Recruitment Support Now you are qualified for an entry level data analyst position our recruitment support team will now begin collaborating with you to help you secure your first a suitable role based on your new qualifications and any other experience you may have. We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.8 Trustscore on Trustpilot. Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Data Analyst Career aspirations.
Cyber Security Placement Programme - No Experience Required Are you looking to benefit from a new career in IT and Cybersecurity? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme in top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in IT. You will also have the reassurance of a job guarantee (18K-£35K) upon completion. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. Step 1 - Accredited Online Training The first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and Cybersecurity training. The training is delivered via multimedia rich video tutorials, practice labs, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Step 2 - Practical Training You will gain practical experience by using practice labs which enable you to practice and master what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIA A+ is the most asked for certificate for entry-level IT roles and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. Step 4 - IT Technician placement (£18-£25K) We work with you to secure your first role as an IT Technician, with a starting salary of anywhere between £18K-25K. Ideally you will need to gain two years' experience in this role before you can progress into a cyber security role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cybersecurity field. This official, accredited training consists of online training, practical training and an official exam (CompTIA Security+). Further we can tailor the package to include courses like the Certified Ethical Hacker and Certified Network Defender depending on your requirements and future direction. Cybersecurity Role Once you have completed all the mandatory training in step four and have gained two plus years experience in the IT industry, you will be ready to move into higher paying Cybersecurity roles. Our recruitment support team specialises in the IT and Cybersecurity space and roles at this level have an average starting salary of £35K. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) and the EC-Council to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Job Guarantee Due to the success of this programme and the skills shortage of entry-level IT staff, we can guarantee you will secure a job upon completion of your study programme or we will refund you 100% of your course fees back. This is subject to our terms of learning/ terms of business. Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch.
03/03/2026
Full time
Cyber Security Placement Programme - No Experience Required Are you looking to benefit from a new career in IT and Cybersecurity? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme in top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in IT. You will also have the reassurance of a job guarantee (18K-£35K) upon completion. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. Step 1 - Accredited Online Training The first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and Cybersecurity training. The training is delivered via multimedia rich video tutorials, practice labs, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Step 2 - Practical Training You will gain practical experience by using practice labs which enable you to practice and master what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIA A+ is the most asked for certificate for entry-level IT roles and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. Step 4 - IT Technician placement (£18-£25K) We work with you to secure your first role as an IT Technician, with a starting salary of anywhere between £18K-25K. Ideally you will need to gain two years' experience in this role before you can progress into a cyber security role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cybersecurity field. This official, accredited training consists of online training, practical training and an official exam (CompTIA Security+). Further we can tailor the package to include courses like the Certified Ethical Hacker and Certified Network Defender depending on your requirements and future direction. Cybersecurity Role Once you have completed all the mandatory training in step four and have gained two plus years experience in the IT industry, you will be ready to move into higher paying Cybersecurity roles. Our recruitment support team specialises in the IT and Cybersecurity space and roles at this level have an average starting salary of £35K. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) and the EC-Council to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Job Guarantee Due to the success of this programme and the skills shortage of entry-level IT staff, we can guarantee you will secure a job upon completion of your study programme or we will refund you 100% of your course fees back. This is subject to our terms of learning/ terms of business. Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch.
Job Title: Proclaim Developer Location: Hybrid / Remote within the UK Salary : £40,000 - £50,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. The Role: Express Solicitors is currently looking to appoint a Proclaim Developer, who will be responsible for the design, development, and day to day administration of the Proclaim case management system. The role will be working with our Development Manager, and seven other developers and where necessary third parties, in particular Access Legal Systems to ensure that all identified improvements to the system can be integrated efficiently and with minimal impact to end users. In addition to development, the role will encompass the day-to-day administration of the Proclaim system including template maintenance, user configuration, task server administration and report design and execution. The role will require co-operation with the general IT department and Operations department. This role is Hybrid / Remote and therefore we will consider candidates from across the whole UK. Person Specification: Essential: General understanding of common database programming and query languages. Excellent analytical and problem-solving skills. Effective communication skills allowing reporting on a non-technical level of work in progress to senior stakeholders. Ability to clearly document and evidence planned changes using project and workflow documentation and retain current configurations for recovery purposes. Excellent organisation and time management skills. Must understand the concept of internal customers and ensure that internal stakeholders remain confident in the ability of Proclaim to suit the business. Strong negotiation skills and the capability to deal firmly with external companies to manage projects and maintenance effectively. Desired: Up to and including Proclaim Technical Level 4 training attended or ability to demonstrate equivalent practical experience including: A minimum of 5 years' experience in a similar Proclaim development role. Creating new case types, database fields and correspondents. Screen design and intelligence. Using maths fields and tests to perform specific functions. Workflow maintenance including creation of linked actions, forms, secure documents, and master documents. Advanced Report training or equivalent practical experience of designing, amending and scheduling reports. Understanding of design and execution of SQL queries. Experience of designing and using auto routines. Import/Export routines. Task server configuration, scheduling, and troubleshooting. Familiarity with Proclaim v3.5 and its additional features. Experience of design and execution of Macros. Knowledge of Proclaim Accounts system and Sage accounting software. Experience of Personal Injury, Clinical Negligence, Medical Agency, and Costs Case types. Knowledge of SQL or similar database languages and ASP, PHP or similar for Web interfacing. HTML knowledge. Understanding of web services and multi-platform system interactions. Knowledge of Proclaim MI Warehouse Understanding of Proclaim A2A integration and maintenance. Experience of creating and maintaining Proclaim Secure Docs. A practical knowledge of Windows based networks including Active Directory and Exchange. Salary & Hours: Salary of £40,000 - £50,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. It may on occasion be necessary to perform maintenance outside of core hours and therefore a flexible approach is required. Benefits: Hybrid Working - Remote or hybrid working available 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Proclaim Developer, Case Management Developer, Law, Web Developer, Web Designer SQL Queries, Proclaim Accounts may also be considered for this role.
03/03/2026
Full time
Job Title: Proclaim Developer Location: Hybrid / Remote within the UK Salary : £40,000 - £50,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. The Role: Express Solicitors is currently looking to appoint a Proclaim Developer, who will be responsible for the design, development, and day to day administration of the Proclaim case management system. The role will be working with our Development Manager, and seven other developers and where necessary third parties, in particular Access Legal Systems to ensure that all identified improvements to the system can be integrated efficiently and with minimal impact to end users. In addition to development, the role will encompass the day-to-day administration of the Proclaim system including template maintenance, user configuration, task server administration and report design and execution. The role will require co-operation with the general IT department and Operations department. This role is Hybrid / Remote and therefore we will consider candidates from across the whole UK. Person Specification: Essential: General understanding of common database programming and query languages. Excellent analytical and problem-solving skills. Effective communication skills allowing reporting on a non-technical level of work in progress to senior stakeholders. Ability to clearly document and evidence planned changes using project and workflow documentation and retain current configurations for recovery purposes. Excellent organisation and time management skills. Must understand the concept of internal customers and ensure that internal stakeholders remain confident in the ability of Proclaim to suit the business. Strong negotiation skills and the capability to deal firmly with external companies to manage projects and maintenance effectively. Desired: Up to and including Proclaim Technical Level 4 training attended or ability to demonstrate equivalent practical experience including: A minimum of 5 years' experience in a similar Proclaim development role. Creating new case types, database fields and correspondents. Screen design and intelligence. Using maths fields and tests to perform specific functions. Workflow maintenance including creation of linked actions, forms, secure documents, and master documents. Advanced Report training or equivalent practical experience of designing, amending and scheduling reports. Understanding of design and execution of SQL queries. Experience of designing and using auto routines. Import/Export routines. Task server configuration, scheduling, and troubleshooting. Familiarity with Proclaim v3.5 and its additional features. Experience of design and execution of Macros. Knowledge of Proclaim Accounts system and Sage accounting software. Experience of Personal Injury, Clinical Negligence, Medical Agency, and Costs Case types. Knowledge of SQL or similar database languages and ASP, PHP or similar for Web interfacing. HTML knowledge. Understanding of web services and multi-platform system interactions. Knowledge of Proclaim MI Warehouse Understanding of Proclaim A2A integration and maintenance. Experience of creating and maintaining Proclaim Secure Docs. A practical knowledge of Windows based networks including Active Directory and Exchange. Salary & Hours: Salary of £40,000 - £50,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. It may on occasion be necessary to perform maintenance outside of core hours and therefore a flexible approach is required. Benefits: Hybrid Working - Remote or hybrid working available 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Proclaim Developer, Case Management Developer, Law, Web Developer, Web Designer SQL Queries, Proclaim Accounts may also be considered for this role.
It's fun to work in a company where people truly BELIEVE in what they are doing! Applications Engineer II (Mechanical) As an Applications Engineer (Mechanical) you will be responsible for providing technical and commercial support for the global sales activity, ensuring our customers receive the best application of our product portfolio of magnetic drive sealless pumps. You will be working onsite- Eastbourne, East Sussex location Key Responsibilities Act as the pre-order point of contact for the external sales team, global representatives and customers, responding to enquiries and technical clarifications for new unit sales. Evaluate clients' needs and create proposals, reviewing project specifications and generating comments/deviations. Balance commercial and technical requirements to secure orders. Attend pre-order technical and commercial clarification meetings with customers and other key stakeholders as necessary. Raise contract documentation and support the order handover process to the Project Manager and Product Engineer. Communicate and build working relationships with external sales teams, global representatives and customers. Operate within bid deadlines and contractual guidelines set down by the client. Liaise with other departments, as necessary, to ensure that contractual requirements are understood. Support training activity for external sales teams and global representatives. Must Have Skills Bachelor's degree in Engineering or equivalent (Mechanical, or related field) or extensive practical experience alongside a higher education in an engineering discipline Experience and practical understanding of centrifugal pumps and pump curves Experience and practical understanding of commercial strageties Experience/Knowledge in application engineering, technical sales, or a related field. A good working knowledge of MS Office, particularly Excel. Good communication skills, both verbal and written. Good analytical thinking, troubleshooting & problem-solving skills, coupled with the drive to learn. WE VALUE Strong knowledge of fluid dynamics and pump technology Ability to prioritise a heavy and variable workload. A methodical approach with attention to detail. Highly organised and able to work under minimal supervision, capable of dealing with high pressure situations. Ability to work effectively in a fast-paced environment. Continuous learning mindset and willingness to adapt to new technologies. About HMD This role will be based out of our HMD UK site in East Sussex. We have approx. 112 employees across a variety of functions including engineering, project management, procurement, manufacturing as well as other support function. HMD is recognised as the pioneer of sealles pump engineering and manufacturing. Our comprehensive range of magnetic drive sealles pumps is designed to perform in the most rigorous of climates and for a variety of applications providing a wide range of benefits and advanced features. If you like growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! On June 9, 2025, Honeywell announced the completion of its acquisition of Sundyne. This acquisition significantly expands Honeywell's ESS product portfolio and aftermarket services. It integrates critical equipment with automation and control systems powered by Honeywell Forge, enhancing operational efficiencies. Honeywell's extensive global reach and strong customer relationships will facilitate increased market access and foster the adoption of Sundyne's specialized products and services. The alignment of Sundyne's technology with Honeywell's innovative capabilities positions both companies to deliver enhanced solutions that meet the evolving needs of our customers. This strategic move positions Honeywell to deliver cutting-edge solutions that meet the diverse needs of our customers. We encourage all employees to engage with the opportunities this acquisition presents and to embrace the innovative path forward as we integrate Sundyne's capabilities into our operations.
03/03/2026
Full time
It's fun to work in a company where people truly BELIEVE in what they are doing! Applications Engineer II (Mechanical) As an Applications Engineer (Mechanical) you will be responsible for providing technical and commercial support for the global sales activity, ensuring our customers receive the best application of our product portfolio of magnetic drive sealless pumps. You will be working onsite- Eastbourne, East Sussex location Key Responsibilities Act as the pre-order point of contact for the external sales team, global representatives and customers, responding to enquiries and technical clarifications for new unit sales. Evaluate clients' needs and create proposals, reviewing project specifications and generating comments/deviations. Balance commercial and technical requirements to secure orders. Attend pre-order technical and commercial clarification meetings with customers and other key stakeholders as necessary. Raise contract documentation and support the order handover process to the Project Manager and Product Engineer. Communicate and build working relationships with external sales teams, global representatives and customers. Operate within bid deadlines and contractual guidelines set down by the client. Liaise with other departments, as necessary, to ensure that contractual requirements are understood. Support training activity for external sales teams and global representatives. Must Have Skills Bachelor's degree in Engineering or equivalent (Mechanical, or related field) or extensive practical experience alongside a higher education in an engineering discipline Experience and practical understanding of centrifugal pumps and pump curves Experience and practical understanding of commercial strageties Experience/Knowledge in application engineering, technical sales, or a related field. A good working knowledge of MS Office, particularly Excel. Good communication skills, both verbal and written. Good analytical thinking, troubleshooting & problem-solving skills, coupled with the drive to learn. WE VALUE Strong knowledge of fluid dynamics and pump technology Ability to prioritise a heavy and variable workload. A methodical approach with attention to detail. Highly organised and able to work under minimal supervision, capable of dealing with high pressure situations. Ability to work effectively in a fast-paced environment. Continuous learning mindset and willingness to adapt to new technologies. About HMD This role will be based out of our HMD UK site in East Sussex. We have approx. 112 employees across a variety of functions including engineering, project management, procurement, manufacturing as well as other support function. HMD is recognised as the pioneer of sealles pump engineering and manufacturing. Our comprehensive range of magnetic drive sealles pumps is designed to perform in the most rigorous of climates and for a variety of applications providing a wide range of benefits and advanced features. If you like growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! On June 9, 2025, Honeywell announced the completion of its acquisition of Sundyne. This acquisition significantly expands Honeywell's ESS product portfolio and aftermarket services. It integrates critical equipment with automation and control systems powered by Honeywell Forge, enhancing operational efficiencies. Honeywell's extensive global reach and strong customer relationships will facilitate increased market access and foster the adoption of Sundyne's specialized products and services. The alignment of Sundyne's technology with Honeywell's innovative capabilities positions both companies to deliver enhanced solutions that meet the evolving needs of our customers. This strategic move positions Honeywell to deliver cutting-edge solutions that meet the diverse needs of our customers. We encourage all employees to engage with the opportunities this acquisition presents and to embrace the innovative path forward as we integrate Sundyne's capabilities into our operations.
1st Line IT Support Engineer Location: North West London - close to Stonebridge Park Station Salary: £26,500 Hours: Monday-Friday, 08:30-17:30 Department: IT Overview My client is seeking a proactive and customer-focused 1st Line IT Support Engineer to join their growing team. This role is ideal for someone looking to build on their technical foundations within a fast-paced environment, supporting both on-site and remote users across 7 UK locations. You will work closely with the IT Manager, delivering high-quality technical support, resolving user issues, and supporting the stability of a Windows-based infrastructure. This is an excellent opportunity for an IT graduate or an early-career engineer looking to further develop their skills across Microsoft, networking, and server technologies. Key Responsibilities Provide 1st line support for service requests, incidents, monitoring tasks, and daily checks within agreed SLAs Manage and resolve service desk tickets, escalating to 2nd/3rd line when necessary Support service desk processes including Joiners, Movers, and Leavers Deliver excellent customer service to all users across the organisation Identify opportunities to enhance IT services, tools, and internal processes Drive improvements to user experience and service desk performance Assist the wider service desk team with troubleshooting, analysis, and issue resolution Support end-user training on key platforms and technologies Maintain accurate stock levels and asset inventories Share updates with the wider team on changes, maintenance, known issues, and new services Essential Skills & Experience Experience supporting end users within an IT environment Azure and on-prem Active Directory administration Windows 10/11 operating system support Microsoft 365 / Office 365 user administration Understanding of LAN/WAN networking, TCP/IP, DNS, VPN Experience using an incident/request helpdesk management system Hardware and software asset management Strong troubleshooting and problem-solving skills Right to work in the UK
03/03/2026
Full time
1st Line IT Support Engineer Location: North West London - close to Stonebridge Park Station Salary: £26,500 Hours: Monday-Friday, 08:30-17:30 Department: IT Overview My client is seeking a proactive and customer-focused 1st Line IT Support Engineer to join their growing team. This role is ideal for someone looking to build on their technical foundations within a fast-paced environment, supporting both on-site and remote users across 7 UK locations. You will work closely with the IT Manager, delivering high-quality technical support, resolving user issues, and supporting the stability of a Windows-based infrastructure. This is an excellent opportunity for an IT graduate or an early-career engineer looking to further develop their skills across Microsoft, networking, and server technologies. Key Responsibilities Provide 1st line support for service requests, incidents, monitoring tasks, and daily checks within agreed SLAs Manage and resolve service desk tickets, escalating to 2nd/3rd line when necessary Support service desk processes including Joiners, Movers, and Leavers Deliver excellent customer service to all users across the organisation Identify opportunities to enhance IT services, tools, and internal processes Drive improvements to user experience and service desk performance Assist the wider service desk team with troubleshooting, analysis, and issue resolution Support end-user training on key platforms and technologies Maintain accurate stock levels and asset inventories Share updates with the wider team on changes, maintenance, known issues, and new services Essential Skills & Experience Experience supporting end users within an IT environment Azure and on-prem Active Directory administration Windows 10/11 operating system support Microsoft 365 / Office 365 user administration Understanding of LAN/WAN networking, TCP/IP, DNS, VPN Experience using an incident/request helpdesk management system Hardware and software asset management Strong troubleshooting and problem-solving skills Right to work in the UK
Are you looking to benefit from a new career in Data Analysis? If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding future as a Data Analyst We do this using our specialised Data Analyst career programme which looks to assist and place qualified candidates into a career pathway in Data Analysis. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience Data Analyst as we will be looking primarily at entry level roles. Demand for Data Analysts has grown 20% year on year with experienced analysts easily commanding salaries of £50k+. All business decisions rely on data to ensure correct business decisions are made and therefore the role of the data analyst in the new digital world has become essential for business owners. Below are current average salaries in the sector for lower-level positions and fully trained Data Analysts: Junior Data Analyst - £30,000 Data Analyst - £50,000 Business Data Analyst - £67,500 Data Analytics Analyst - £80,000 Business Analysts - £60,000 Using our experience in providing data analysis and business analysis training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in Data Analysis. The courses in the package have been identified by our recruitment partners as industry standards for the UK/European and International Data Analysis sector. Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - CompTIA Data+ Qualification The first step is completing the CompTIA Data+ Qualification accredited by CompTIA. This professional international industry-recognised qualification teaches you the essential skills of a Data Analyst. You will cover skills such as data mining, manipulating data, visualising data, and reporting on data. Study time for the qualification is approximately 30 hours and qualification is achieved by completing a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a tutor and a 1-hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a data analyst. Step 2 - Data Administration Training Data is extracted using various method which are normally IT driven. Therefore, we will provide you with access to the following additional courses to ensure you are suitably employable as a data analyst. Microsoft excel - to expert level. Learn SQL - the programming language used for extracting data from more complex databases. Learn Python 3 - Python 3 is a simple to use programming language used by many analysts. Learn Tableau - Tableu is a tool which analysts use to build visually appealing dashboards for complex data making it easier for stakeholders to comprehend. Study time for these courses is approximately 30-60 hours and qualification is achieved through completion of the course with no exam. Step 3 - Business Analysis Foundation Business Analysts and Data Analysts often work very closely together and indeed many Data Analysts become Business Analysts and vice versa. Adding a Business Analyst Foundation certificate will make you much more employable and enable you to cross over into business analyst roles and hybrid roles. Business Analysis Foundation accredited by the BCS (The British Computer Society also known as the Chartered Institute of IT). Study time for this course is approximately 15 hours and qualification is achieved through an online BCS exam. Step 4 - Recruitment Support Now you are qualified for an entry level data analyst position our recruitment support team will now begin collaborating with you to help you secure your first a suitable role based on your new qualifications and any other experience you may have. We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.8 Trustscore on Trustpilot. Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Data Analyst Career aspirations.
03/03/2026
Full time
Are you looking to benefit from a new career in Data Analysis? If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding future as a Data Analyst We do this using our specialised Data Analyst career programme which looks to assist and place qualified candidates into a career pathway in Data Analysis. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience Data Analyst as we will be looking primarily at entry level roles. Demand for Data Analysts has grown 20% year on year with experienced analysts easily commanding salaries of £50k+. All business decisions rely on data to ensure correct business decisions are made and therefore the role of the data analyst in the new digital world has become essential for business owners. Below are current average salaries in the sector for lower-level positions and fully trained Data Analysts: Junior Data Analyst - £30,000 Data Analyst - £50,000 Business Data Analyst - £67,500 Data Analytics Analyst - £80,000 Business Analysts - £60,000 Using our experience in providing data analysis and business analysis training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in Data Analysis. The courses in the package have been identified by our recruitment partners as industry standards for the UK/European and International Data Analysis sector. Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - CompTIA Data+ Qualification The first step is completing the CompTIA Data+ Qualification accredited by CompTIA. This professional international industry-recognised qualification teaches you the essential skills of a Data Analyst. You will cover skills such as data mining, manipulating data, visualising data, and reporting on data. Study time for the qualification is approximately 30 hours and qualification is achieved by completing a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a tutor and a 1-hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a data analyst. Step 2 - Data Administration Training Data is extracted using various method which are normally IT driven. Therefore, we will provide you with access to the following additional courses to ensure you are suitably employable as a data analyst. Microsoft excel - to expert level. Learn SQL - the programming language used for extracting data from more complex databases. Learn Python 3 - Python 3 is a simple to use programming language used by many analysts. Learn Tableau - Tableu is a tool which analysts use to build visually appealing dashboards for complex data making it easier for stakeholders to comprehend. Study time for these courses is approximately 30-60 hours and qualification is achieved through completion of the course with no exam. Step 3 - Business Analysis Foundation Business Analysts and Data Analysts often work very closely together and indeed many Data Analysts become Business Analysts and vice versa. Adding a Business Analyst Foundation certificate will make you much more employable and enable you to cross over into business analyst roles and hybrid roles. Business Analysis Foundation accredited by the BCS (The British Computer Society also known as the Chartered Institute of IT). Study time for this course is approximately 15 hours and qualification is achieved through an online BCS exam. Step 4 - Recruitment Support Now you are qualified for an entry level data analyst position our recruitment support team will now begin collaborating with you to help you secure your first a suitable role based on your new qualifications and any other experience you may have. We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.8 Trustscore on Trustpilot. Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Data Analyst Career aspirations.
Senior Network Engineer Job Overview The role is for a Senior Network Engineer responsible for customer on-boarding and general support as well as maintenance upgrades and projects. The ideal candidate will be part of a team responsible for managing the company's network environment including day to day support, client onboarding and support as well as technical upgrade projects. This role requires a strong understanding of Networking concepts and protocols, excellent problem-solving abilities, and a customer-centric attitude. You will work closely with highly technical internal teams and end-users to ensure the smooth operation of the Aquis systems. This is a key role with huge scope to learn new skills. Preferred candidates will have some previous Financial / Banking experience along with Low-Latency and Multicast. Over time, this may develop into a Team Lead or Managers role so any previous experience and the desire to head in that direction would be beneficial. Responsibilities and Duties Monitor and support live Trading platforms during operational hours. Participate in a support rota of early/late shifts supporting exchange hours 7am - 6.30pm responding to any operational issues. Additionally, this role requires occasional evening or weekend work to deliver planned maintenance. Full lifecycle network upgrade projects from initial conception, racking/patching, configuration, to live infrastructure / support documentation. Raise and implement network or firewall changes based on tickets and requests from internal teams or external clients. Assist in the administration of logging and alerting services (Nagios, SolarWinds, etc). Ensure that all policies, procedures, and documentation are kept up to date. Work closely with clients from initial onboarding to on-going support and upgrades. Manage and support network (Cisco / Arista) and security infrastructure (FW's, VPNs and other security infrastructure). Manage relationships and work with vendors to escalate issues when appropriate. Required Skills/Experience 5+ years' experience in a network support / engineering role, having achieved relevant qualifications, e.g. CCNP or similar. Strong proficiency in the following areas: Routing and switching technologies (e.g. BGP, OSPF) Access control list (ACLs) VXLAN EVPN underlay/overlay architectures Network monitoring and observability tools e.g., Nagios or SolarWinds VPNs and Firewalls (ideally on Fortinet or similar appliances) Packet capture and analysis Cisco / Arista network hardware IP Multicasting experience (PIM, MSDP, IGMP) highly desirable though training will be provided. Experience with cloud providers or virtualisation technologies (e.g. VMware) desirable Experience working with low latency technologies/networks a strong advantage Linux administration skills are a bonus, with potential to collaborate with the Linux SA team on crossover projects and support tasks. Ability to demonstrate sound judgement when solving problems as well as anticipating issues in advance and proposing effective solutions. Strong analytical and organizational skills, with passionate attention to detail and a willingness to learn new skills. Demonstrate strong verbal and written communication skills
03/03/2026
Full time
Senior Network Engineer Job Overview The role is for a Senior Network Engineer responsible for customer on-boarding and general support as well as maintenance upgrades and projects. The ideal candidate will be part of a team responsible for managing the company's network environment including day to day support, client onboarding and support as well as technical upgrade projects. This role requires a strong understanding of Networking concepts and protocols, excellent problem-solving abilities, and a customer-centric attitude. You will work closely with highly technical internal teams and end-users to ensure the smooth operation of the Aquis systems. This is a key role with huge scope to learn new skills. Preferred candidates will have some previous Financial / Banking experience along with Low-Latency and Multicast. Over time, this may develop into a Team Lead or Managers role so any previous experience and the desire to head in that direction would be beneficial. Responsibilities and Duties Monitor and support live Trading platforms during operational hours. Participate in a support rota of early/late shifts supporting exchange hours 7am - 6.30pm responding to any operational issues. Additionally, this role requires occasional evening or weekend work to deliver planned maintenance. Full lifecycle network upgrade projects from initial conception, racking/patching, configuration, to live infrastructure / support documentation. Raise and implement network or firewall changes based on tickets and requests from internal teams or external clients. Assist in the administration of logging and alerting services (Nagios, SolarWinds, etc). Ensure that all policies, procedures, and documentation are kept up to date. Work closely with clients from initial onboarding to on-going support and upgrades. Manage and support network (Cisco / Arista) and security infrastructure (FW's, VPNs and other security infrastructure). Manage relationships and work with vendors to escalate issues when appropriate. Required Skills/Experience 5+ years' experience in a network support / engineering role, having achieved relevant qualifications, e.g. CCNP or similar. Strong proficiency in the following areas: Routing and switching technologies (e.g. BGP, OSPF) Access control list (ACLs) VXLAN EVPN underlay/overlay architectures Network monitoring and observability tools e.g., Nagios or SolarWinds VPNs and Firewalls (ideally on Fortinet or similar appliances) Packet capture and analysis Cisco / Arista network hardware IP Multicasting experience (PIM, MSDP, IGMP) highly desirable though training will be provided. Experience with cloud providers or virtualisation technologies (e.g. VMware) desirable Experience working with low latency technologies/networks a strong advantage Linux administration skills are a bonus, with potential to collaborate with the Linux SA team on crossover projects and support tasks. Ability to demonstrate sound judgement when solving problems as well as anticipating issues in advance and proposing effective solutions. Strong analytical and organizational skills, with passionate attention to detail and a willingness to learn new skills. Demonstrate strong verbal and written communication skills
Employer description: The Royal College of Physicians (RCP) is a professional membership body for hospital doctors, with over 40,000 members in the UK and internationally. Founded in 1518, we work to improve patient care and reduce illness through education, influence and collaboration. We are committed to creating an inclusive, supportive workplace where our values - taking care, learning and being collaborative - guide everything we do. About the role: You will join our IT Services team and provide first-line support to colleagues across the organisation. This is an excellent opportunity to gain hands-on experience while working towards a recognised apprenticeship qualification. Responsibilities: Providing initial triage of service requests and identifying the appropriate IT resources Logging, monitoring and tracking incidents through the call management system Providing first-line resolution for hardware, software and application issues Escalating incidents and service requests in line with service level agreements Keeping users informed of progress and ensuring excellent customer service Supporting desktop hardware, operating systems and business applications Assisting with desktop asset management Contributing to service improvement by analysing call trends and identifying recurring issues Adhering to IT policies, information security standards and health and safety requirements Supporting the wider work of the IT Services department where required You will work both independently and as part of a team, communicating with users via telephone, face-to-face, Microsoft Teams and the call logging system. Full support and mentoring will be provided by experienced Desktop Support Analysts and the IT Service Manager. Desirable skills: Good communication skills (verbal and written) Strong customer service skills Basic understanding of Microsoft Windows Awareness of Microsoft 365 applications Problem-solving ability Organisational skills and attention to detail Basic understanding of computer hardware components Interest in IT systems and emerging technologies Positive, "can-do" attitude Enthusiastic and keen to learn Self-motivated and proactive Team player Reliable and responsible Curious and innovative mindset Committed to continuous professional development Able to demonstrate professionalism and appropriate workplace behaviours Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 35 hours a week. Standard working hours are on a rota to cover between 8am and 6pm, Monday to Friday. Benefits: Staff discounts on cinema tickets and high street brands Professional development and training opportunities Cycle to work and corporate eye care schemes Life assurance and occupational health support Employee assistance programme providing 24/7 support Enhanced maternity and paternity pay Future prospects: This apprenticeship provides a strong foundation for a long-term career in IT. On successful completion, there may be opportunities to apply for permanent roles within the IT Services team, subject to performance and organisational needs. Potential career pathways include: Desktop Support Analyst IT Support Technician Application Support Analyst Infrastructure or Systems Administrator You will gain valuable experience within a respected national organisation, developing both technical expertise and professional skills to support future career progression. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
03/03/2026
Full time
Employer description: The Royal College of Physicians (RCP) is a professional membership body for hospital doctors, with over 40,000 members in the UK and internationally. Founded in 1518, we work to improve patient care and reduce illness through education, influence and collaboration. We are committed to creating an inclusive, supportive workplace where our values - taking care, learning and being collaborative - guide everything we do. About the role: You will join our IT Services team and provide first-line support to colleagues across the organisation. This is an excellent opportunity to gain hands-on experience while working towards a recognised apprenticeship qualification. Responsibilities: Providing initial triage of service requests and identifying the appropriate IT resources Logging, monitoring and tracking incidents through the call management system Providing first-line resolution for hardware, software and application issues Escalating incidents and service requests in line with service level agreements Keeping users informed of progress and ensuring excellent customer service Supporting desktop hardware, operating systems and business applications Assisting with desktop asset management Contributing to service improvement by analysing call trends and identifying recurring issues Adhering to IT policies, information security standards and health and safety requirements Supporting the wider work of the IT Services department where required You will work both independently and as part of a team, communicating with users via telephone, face-to-face, Microsoft Teams and the call logging system. Full support and mentoring will be provided by experienced Desktop Support Analysts and the IT Service Manager. Desirable skills: Good communication skills (verbal and written) Strong customer service skills Basic understanding of Microsoft Windows Awareness of Microsoft 365 applications Problem-solving ability Organisational skills and attention to detail Basic understanding of computer hardware components Interest in IT systems and emerging technologies Positive, "can-do" attitude Enthusiastic and keen to learn Self-motivated and proactive Team player Reliable and responsible Curious and innovative mindset Committed to continuous professional development Able to demonstrate professionalism and appropriate workplace behaviours Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 35 hours a week. Standard working hours are on a rota to cover between 8am and 6pm, Monday to Friday. Benefits: Staff discounts on cinema tickets and high street brands Professional development and training opportunities Cycle to work and corporate eye care schemes Life assurance and occupational health support Employee assistance programme providing 24/7 support Enhanced maternity and paternity pay Future prospects: This apprenticeship provides a strong foundation for a long-term career in IT. On successful completion, there may be opportunities to apply for permanent roles within the IT Services team, subject to performance and organisational needs. Potential career pathways include: Desktop Support Analyst IT Support Technician Application Support Analyst Infrastructure or Systems Administrator You will gain valuable experience within a respected national organisation, developing both technical expertise and professional skills to support future career progression. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
We have exiting an contract opportunity for Oracle HCM Implementation Test Manager for our leading airline client. Role overview The Oracle HCM Implementation Test Manager is responsible for defining, planning, managing, and executing all testing activities within the Oracle Human Capital Management (HCM) implementation programme. This role ensures that all modules - including Core HR, Talent, Absence, Recruitment, and Compensation - are rigorously tested and validated against business requirements before go-live, including key interfaces to Payroll, Benefits, and legacy systems.You will lead the end-to-end testing strategy, coordinate multiple stakeholders, manage test teams, and ensure the delivery of a high-quality HCM solution that meets functional and technical expectations. Contract - 12 months Location - Waterside (UB7 0GB) (Hybrid - 3-4 days onsite) Pay - Flexible (inside IR35) Key Responsibilities Test Strategy & Planning Develop and own the overall end-to-end test strategy, plan, and schedule for the Oracle HCM implementation project. Define the scope and approach for each testing phase: unit, system integration, UAT, payroll comparison, and regression testing. Ensure alignment of the testing approach with project governance, timelines, and risk management frameworks. Establish entry and exit criteria for all test phases. Accountable for setting up and resourcing the Test Management Office (TMO), and for securing sign-off for the test strategy and approach via BA's Technology governance process Responsible for developing and executing the SIT strategy, including non-Oracle and AWS aspects, and ensuring regression testing coverage for non-Oracle/AWS legacy ETLs and systems throughout the programme. Test Management & Execution Lead and coordinate all testing activities across HCM modules (Core HR, Payroll, Absence, etc.). Manage a team of internal testers, external consultants, and third-party vendors. Oversee test case design, execution, and defect management using appropriate tools. Ensure traceability between test cases, requirements, and defects. Manage and report on test progress, quality metrics, and defect resolution. Manage third-party vendors and partners involved in test execution, defect resolution, and integration support, ensuring clear roles, responsibilities, and communication channels. Responsible for securing and provisioning all required test environments (including legacy and third-party), coordinating with third parties as needed, and obtaining any necessary data exemptions for access to live non-masked data in accordance with company policy. Provide test data in support of test execution at each phase of testing, including information for test scenarios. Stakeholder Engagement Collaborate closely with HR functional leads, technical teams, system integrator, and business process owners. Coordinate User Acceptance Testing with HR and business users, ensuring readiness, environment stability, and proper training. Communicate risks, issues, and test results to the project steering group and senior stakeholders. Quality Assurance Drive best practices in test governance, automation (where applicable), and data management. Ensure test environments and data are correctly set up, refreshed, and maintained. Validate data migration, integrations, and security configurations during testing. Champion continuous improvement and quality assurance within the implementation lifecycle. Unit Testing: Execute unit testing where required for changes to downstream applications and legacy systems. System Integration Testing (SIT): Input into test scenario creation, support SIT-related data creation for Supplier SIT execution, execute SIT for customer-developed integrations, and manage remediation/testing of integrations not developed by the supplier. Experience Testing: Manage experience testing provided by external partners (e.g., PwC) for functional build, integrations, and AWS activities. Cutover & Data Migration: Responsible for managing all cutover activities, including manual data migration, data catch-up during freeze periods, and resolving data quality or transformation defects during cutover. Engage with third-party vendors on integration connections. Regression Testing: Ensure regression test updates on non-Oracle and AWS legacy ETLs and/or POL during the programme. Provide traceability from business requirements as defined in the Requirements Traceability Matrix (RTM) to business test scenarios and test outcomes. Skills and Experience Required Essential - Proven experience as a Test Manager or Test Lead on multiple full lifecycle Oracle HCM Cloud implementations.- Deep understanding of Oracle HCM modules (Core HR, Absence, Talent, etc.) and typical integrations such as Payroll.- Strong background in test planning, execution, defect management, and reporting.- Experience working with system integrators and third-party vendors.- Excellent communication and stakeholder management skills.- Solid grasp of software development and testing methodologies (Agile / Waterfall / Hybrid).- Hands-on experience with test management tools (e.g., Oracle Test Manager, Jira, HP ALM, Zephyr, Azure DevOps).Desirable Experience with automation tools (e.g., Selenium, Oracle Application Testing Suite). Knowledge of HR business processes and compliance requirements. Familiarity with data migration testing and integration testing across ERP modules. ISTQB Certification (Test Manager or Advanced Level) or equivalent. Personal Attributes Detail-oriented and methodical, with strong analytical and problem-solving skills. Excellent leadership and interpersonal abilities. Capable of working in fast-paced, cross-functional environments. Results-driven with a commitment to quality and continuous improvement. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
03/03/2026
Contractor
We have exiting an contract opportunity for Oracle HCM Implementation Test Manager for our leading airline client. Role overview The Oracle HCM Implementation Test Manager is responsible for defining, planning, managing, and executing all testing activities within the Oracle Human Capital Management (HCM) implementation programme. This role ensures that all modules - including Core HR, Talent, Absence, Recruitment, and Compensation - are rigorously tested and validated against business requirements before go-live, including key interfaces to Payroll, Benefits, and legacy systems.You will lead the end-to-end testing strategy, coordinate multiple stakeholders, manage test teams, and ensure the delivery of a high-quality HCM solution that meets functional and technical expectations. Contract - 12 months Location - Waterside (UB7 0GB) (Hybrid - 3-4 days onsite) Pay - Flexible (inside IR35) Key Responsibilities Test Strategy & Planning Develop and own the overall end-to-end test strategy, plan, and schedule for the Oracle HCM implementation project. Define the scope and approach for each testing phase: unit, system integration, UAT, payroll comparison, and regression testing. Ensure alignment of the testing approach with project governance, timelines, and risk management frameworks. Establish entry and exit criteria for all test phases. Accountable for setting up and resourcing the Test Management Office (TMO), and for securing sign-off for the test strategy and approach via BA's Technology governance process Responsible for developing and executing the SIT strategy, including non-Oracle and AWS aspects, and ensuring regression testing coverage for non-Oracle/AWS legacy ETLs and systems throughout the programme. Test Management & Execution Lead and coordinate all testing activities across HCM modules (Core HR, Payroll, Absence, etc.). Manage a team of internal testers, external consultants, and third-party vendors. Oversee test case design, execution, and defect management using appropriate tools. Ensure traceability between test cases, requirements, and defects. Manage and report on test progress, quality metrics, and defect resolution. Manage third-party vendors and partners involved in test execution, defect resolution, and integration support, ensuring clear roles, responsibilities, and communication channels. Responsible for securing and provisioning all required test environments (including legacy and third-party), coordinating with third parties as needed, and obtaining any necessary data exemptions for access to live non-masked data in accordance with company policy. Provide test data in support of test execution at each phase of testing, including information for test scenarios. Stakeholder Engagement Collaborate closely with HR functional leads, technical teams, system integrator, and business process owners. Coordinate User Acceptance Testing with HR and business users, ensuring readiness, environment stability, and proper training. Communicate risks, issues, and test results to the project steering group and senior stakeholders. Quality Assurance Drive best practices in test governance, automation (where applicable), and data management. Ensure test environments and data are correctly set up, refreshed, and maintained. Validate data migration, integrations, and security configurations during testing. Champion continuous improvement and quality assurance within the implementation lifecycle. Unit Testing: Execute unit testing where required for changes to downstream applications and legacy systems. System Integration Testing (SIT): Input into test scenario creation, support SIT-related data creation for Supplier SIT execution, execute SIT for customer-developed integrations, and manage remediation/testing of integrations not developed by the supplier. Experience Testing: Manage experience testing provided by external partners (e.g., PwC) for functional build, integrations, and AWS activities. Cutover & Data Migration: Responsible for managing all cutover activities, including manual data migration, data catch-up during freeze periods, and resolving data quality or transformation defects during cutover. Engage with third-party vendors on integration connections. Regression Testing: Ensure regression test updates on non-Oracle and AWS legacy ETLs and/or POL during the programme. Provide traceability from business requirements as defined in the Requirements Traceability Matrix (RTM) to business test scenarios and test outcomes. Skills and Experience Required Essential - Proven experience as a Test Manager or Test Lead on multiple full lifecycle Oracle HCM Cloud implementations.- Deep understanding of Oracle HCM modules (Core HR, Absence, Talent, etc.) and typical integrations such as Payroll.- Strong background in test planning, execution, defect management, and reporting.- Experience working with system integrators and third-party vendors.- Excellent communication and stakeholder management skills.- Solid grasp of software development and testing methodologies (Agile / Waterfall / Hybrid).- Hands-on experience with test management tools (e.g., Oracle Test Manager, Jira, HP ALM, Zephyr, Azure DevOps).Desirable Experience with automation tools (e.g., Selenium, Oracle Application Testing Suite). Knowledge of HR business processes and compliance requirements. Familiarity with data migration testing and integration testing across ERP modules. ISTQB Certification (Test Manager or Advanced Level) or equivalent. Personal Attributes Detail-oriented and methodical, with strong analytical and problem-solving skills. Excellent leadership and interpersonal abilities. Capable of working in fast-paced, cross-functional environments. Results-driven with a commitment to quality and continuous improvement. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
HPC Systems Administrator, Assoc Manager Salary: Competitive salary and package (Depending on level of experience) Locations: UK, London (must be willing to travel to client sites throughout the UK on an ad hoc basis) Salary: Competitive salary and package (Depending on level of experience) Accenture are partnering with scaled UK AI compute pioneers to lead the charge on next-generation infrastructure for sovereign AI. To support this endeavor, we're building a high-performance compute operations team in London. Our work will be sensitive, secure and on the most up-to-date high density compute stacks available. Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Key Responsibilities: •Design, deploy, and manage HPC infrastructures including GPU clusters and parallel computing environments. •Support AI model training platforms by maintaining compute resources, optimizing scheduling, and ensuring compatibility with AI frameworks and libraries. •Monitor, analyse, and fine tune performance metrics addressing bottlenecks or inefficiencies. •Develop and maintain automation scripts and tools (e.g., PowerShell, Python, Bash) to streamline operational tasks, monitoring, and reporting. •Document architecture, configurations, processes, and resolutions for compliance, knowledge transfer, and continuous improvement. Participate in root cause analysis (RCA) and post-incident reviews for compute or HPC-related incidents, implementing preventive measures as needed. Required Skills: •Expertise in an HPC environment, including GPU cluster administration (e.g., NVIDIA, AMD) and workload schedulers such as SLURM or PBS. •Proficiency with AI model training workflows and experience supporting popular AI/ML frameworks (e.g., TensorFlow, PyTorch, CUDA). Solid understanding of networking, storage, and server platforms in both Windows and Linux environments. •Advanced analytical, troubleshooting, and performance tuning skills, with the ability to diagnose and resolve complex compute and HPC issues. •Experience with automation, monitoring platforms, and scripting languages (e.g., Python, PowerShell, Bash) to enhance operational efficiency. •Strong communication and collaboration skills, with a track record of working effectively across technical and non-technical teams. Familiarity with compliance, data security, and best practices for compute and HPC environments.
03/03/2026
Full time
HPC Systems Administrator, Assoc Manager Salary: Competitive salary and package (Depending on level of experience) Locations: UK, London (must be willing to travel to client sites throughout the UK on an ad hoc basis) Salary: Competitive salary and package (Depending on level of experience) Accenture are partnering with scaled UK AI compute pioneers to lead the charge on next-generation infrastructure for sovereign AI. To support this endeavor, we're building a high-performance compute operations team in London. Our work will be sensitive, secure and on the most up-to-date high density compute stacks available. Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Key Responsibilities: •Design, deploy, and manage HPC infrastructures including GPU clusters and parallel computing environments. •Support AI model training platforms by maintaining compute resources, optimizing scheduling, and ensuring compatibility with AI frameworks and libraries. •Monitor, analyse, and fine tune performance metrics addressing bottlenecks or inefficiencies. •Develop and maintain automation scripts and tools (e.g., PowerShell, Python, Bash) to streamline operational tasks, monitoring, and reporting. •Document architecture, configurations, processes, and resolutions for compliance, knowledge transfer, and continuous improvement. Participate in root cause analysis (RCA) and post-incident reviews for compute or HPC-related incidents, implementing preventive measures as needed. Required Skills: •Expertise in an HPC environment, including GPU cluster administration (e.g., NVIDIA, AMD) and workload schedulers such as SLURM or PBS. •Proficiency with AI model training workflows and experience supporting popular AI/ML frameworks (e.g., TensorFlow, PyTorch, CUDA). Solid understanding of networking, storage, and server platforms in both Windows and Linux environments. •Advanced analytical, troubleshooting, and performance tuning skills, with the ability to diagnose and resolve complex compute and HPC issues. •Experience with automation, monitoring platforms, and scripting languages (e.g., Python, PowerShell, Bash) to enhance operational efficiency. •Strong communication and collaboration skills, with a track record of working effectively across technical and non-technical teams. Familiarity with compliance, data security, and best practices for compute and HPC environments.
Technical Services Manager My global FinTech client are growing and they are looking for a permanent Technical Services Manager to join the team. This is hybrid working - 3 days a week in the London office. Paying £90,000 to £110,00 + benefits. The Technical Service Manager leads the technical support team, ensuring high-quality customer support and satisfaction. They develop and implement service strategies, provide technical training, and act as the primary escalation point for complex issues. Experience in Front Office Technology is essential. Key skills: 2+ years in a leadership role 5+ years' experience in technical support Experience in Front Office Technology within capital markets. Proven experience developing and implementing technical service strategies. Strong leadership, communication, analytical, and problem-solving skills. Customer-focused, highly organised, and able to manage multiple priorities under pressure, with solid technical knowledge across software, hardware, and networking. Responsibilities: Lead and manage the technical support team, including hiring, coaching, and performance oversight to ensure high-quality service delivery. Develop and implement technical service strategies aligned to business objectives and customer needs. Act as the primary escalation point for complex technical issues, ensuring timely and effective resolution. Drive customer satisfaction by monitoring support performance metrics and continuously improving service standards. Collaborate with sales, product, and other internal teams to support client outcomes and maintain strong product knowledge. Oversee support operations, budgeting, and compliance Please apply now for immediate consideration and further details. Scot Lewis Associates Ltd is acting as an employment business.
03/03/2026
Full time
Technical Services Manager My global FinTech client are growing and they are looking for a permanent Technical Services Manager to join the team. This is hybrid working - 3 days a week in the London office. Paying £90,000 to £110,00 + benefits. The Technical Service Manager leads the technical support team, ensuring high-quality customer support and satisfaction. They develop and implement service strategies, provide technical training, and act as the primary escalation point for complex issues. Experience in Front Office Technology is essential. Key skills: 2+ years in a leadership role 5+ years' experience in technical support Experience in Front Office Technology within capital markets. Proven experience developing and implementing technical service strategies. Strong leadership, communication, analytical, and problem-solving skills. Customer-focused, highly organised, and able to manage multiple priorities under pressure, with solid technical knowledge across software, hardware, and networking. Responsibilities: Lead and manage the technical support team, including hiring, coaching, and performance oversight to ensure high-quality service delivery. Develop and implement technical service strategies aligned to business objectives and customer needs. Act as the primary escalation point for complex technical issues, ensuring timely and effective resolution. Drive customer satisfaction by monitoring support performance metrics and continuously improving service standards. Collaborate with sales, product, and other internal teams to support client outcomes and maintain strong product knowledge. Oversee support operations, budgeting, and compliance Please apply now for immediate consideration and further details. Scot Lewis Associates Ltd is acting as an employment business.
Cloud DevOps Engineer x 2 - Manchester (2 Days Onsite) Up to £55,000 | Up to £71,000 | Hybrid Working MUST have active SC clearance We're hiring two Cloud DevOps Engineers to join high-performing Cloud Pods delivering enterprise-grade AWS platforms across the UK. If you enjoy building cloud platforms properly - automation-first, infrastructure-as-code driven, secure by design - this is for you. The Role You'll be part of a focused Cloud Pod, working in agile teams to design, build and evolve modern AWS platforms. Hands-on engineering across: AWS (enterprise environments) Terraform & Infrastructure as Code Kubernetes (EKS) Ansible GitLab & CI/CD pipelines AWS Landing Zone Accelerator (LZA) Hybrid cloud (including AWS Outposts) This isn't ticket-based support work. It's platform engineering with impact. You'll help drive: ? Reusable, standardised cloud platforms ? Secure landing zones (SCPs, CloudFormation, YAML) ? Monitoring, patching & life cycle management ? DevOps best practice & automation ? Continuous improvement across architecture & engineering What You'll Bring Active SC clearance Strong hands-on AWS experience Terraform & automation mindset Kubernetes (EKS) knowledge CI/CD pipeline experience Solid infrastructure & networking fundamentals Experience working in agile environments Familiarity with ITIL frameworks Bonus if you've worked with: Landing Zone Accelerator (LZA) Identity Manager Enterprise multi-account AWS environments Why Join? Collaborative, supportive engineering culture Genuine investment in training & certifications Real enterprise cloud challenges Clear progression routes Hybrid working - 2 days per week in Manchester Two Opportunities Available Cloud DevOps Engineer - Up to £55k Senior Cloud DevOps Engineer - Up to £75k RSG Plc is acting as an Employment Agency in relation to this vacancy.
03/03/2026
Full time
Cloud DevOps Engineer x 2 - Manchester (2 Days Onsite) Up to £55,000 | Up to £71,000 | Hybrid Working MUST have active SC clearance We're hiring two Cloud DevOps Engineers to join high-performing Cloud Pods delivering enterprise-grade AWS platforms across the UK. If you enjoy building cloud platforms properly - automation-first, infrastructure-as-code driven, secure by design - this is for you. The Role You'll be part of a focused Cloud Pod, working in agile teams to design, build and evolve modern AWS platforms. Hands-on engineering across: AWS (enterprise environments) Terraform & Infrastructure as Code Kubernetes (EKS) Ansible GitLab & CI/CD pipelines AWS Landing Zone Accelerator (LZA) Hybrid cloud (including AWS Outposts) This isn't ticket-based support work. It's platform engineering with impact. You'll help drive: ? Reusable, standardised cloud platforms ? Secure landing zones (SCPs, CloudFormation, YAML) ? Monitoring, patching & life cycle management ? DevOps best practice & automation ? Continuous improvement across architecture & engineering What You'll Bring Active SC clearance Strong hands-on AWS experience Terraform & automation mindset Kubernetes (EKS) knowledge CI/CD pipeline experience Solid infrastructure & networking fundamentals Experience working in agile environments Familiarity with ITIL frameworks Bonus if you've worked with: Landing Zone Accelerator (LZA) Identity Manager Enterprise multi-account AWS environments Why Join? Collaborative, supportive engineering culture Genuine investment in training & certifications Real enterprise cloud challenges Clear progression routes Hybrid working - 2 days per week in Manchester Two Opportunities Available Cloud DevOps Engineer - Up to £55k Senior Cloud DevOps Engineer - Up to £75k RSG Plc is acting as an Employment Agency in relation to this vacancy.
