Key Responsibilities Develop, write, and maintain process documentation, standard operating procedures (SOPs), and technical manuals. Collaborate with software engineers, business analysts, and project managers to translate technical concepts into user-friendly documentation. Research end user needs to create informative content and identify areas for improvement in existing documentation. Document software systems, APIs, workflows, and development processes in alignment with internal style guides and standards. Create and deliver engaging PowerPoint presentations for training, stakeholder communications, and management briefings. Ensure consistency, accuracy, and clarity across all written materials and presentations. Contribute to knowledge management systems and support continuous improvement in documentation practices. Review and edit documentation produced by technical teams for quality and adherence to style guidelines. Required Skills & Qualifications Proven experience as a Technical Author/Writer in a software engineering or IT environment. Excellent written and verbal communication skills with keen attention to detail. Strong understanding of software engineering concepts, methodologies, and tools (e.g., SDLC, Agile, DevOps). Demonstrated ability to create clear process documentation and technical content for diverse audiences. Advanced proficiency creating professional, visually engaging presentations, and info graphics). Familiarity with documentation tools (e.g., Confluence, Markdown, MS Word, MS Powerpoint or equivalent). Strong interpersonal and collaboration skills to work effectively with diverse teams. Critical thinking and analytical skills to understand user needs and the information gap. Proficiency with common technical writing tools and content management systems. Education & Experience Extensive experience in technical writing, process documentation, or software engineering-related roles. Good knowledge of cybersecurity concepts, best practices, and current industry trends. Mandatory Skills: IDAM Business Analysis . Experience: 8-10 Years .
17/10/2025
Seasonal
Key Responsibilities Develop, write, and maintain process documentation, standard operating procedures (SOPs), and technical manuals. Collaborate with software engineers, business analysts, and project managers to translate technical concepts into user-friendly documentation. Research end user needs to create informative content and identify areas for improvement in existing documentation. Document software systems, APIs, workflows, and development processes in alignment with internal style guides and standards. Create and deliver engaging PowerPoint presentations for training, stakeholder communications, and management briefings. Ensure consistency, accuracy, and clarity across all written materials and presentations. Contribute to knowledge management systems and support continuous improvement in documentation practices. Review and edit documentation produced by technical teams for quality and adherence to style guidelines. Required Skills & Qualifications Proven experience as a Technical Author/Writer in a software engineering or IT environment. Excellent written and verbal communication skills with keen attention to detail. Strong understanding of software engineering concepts, methodologies, and tools (e.g., SDLC, Agile, DevOps). Demonstrated ability to create clear process documentation and technical content for diverse audiences. Advanced proficiency creating professional, visually engaging presentations, and info graphics). Familiarity with documentation tools (e.g., Confluence, Markdown, MS Word, MS Powerpoint or equivalent). Strong interpersonal and collaboration skills to work effectively with diverse teams. Critical thinking and analytical skills to understand user needs and the information gap. Proficiency with common technical writing tools and content management systems. Education & Experience Extensive experience in technical writing, process documentation, or software engineering-related roles. Good knowledge of cybersecurity concepts, best practices, and current industry trends. Mandatory Skills: IDAM Business Analysis . Experience: 8-10 Years .
This role has a starting salary of 33,552 per annum, based on a 36 hour working week. We're looking for a talented and detail-oriented BI Developer and Report Writer to join Surrey Adult Learning. If you're passionate about transforming data into actionable insights and want to make a difference in adult education, this is the role for you. The team is based at the Woking Adult Learning Centre but there is the option to work flexibly from another location or home for part of the week. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days per year Learning and development hub where you can access a wealth of resources About the Team Surrey Adult Learning is a leading provider of diverse daytime, evening and Saturday courses and learning opportunities for adults. We offer a wide range of qualification courses, including English for Speakers of Other Languages (ESOL), maths and digital skills. Our courses also cater to individuals with learning disabilities, mental health conditions and parents/carers seeking to upskill to support their children. Additionally, we provide courses for personal development in various subjects such as arts and crafts, languages and exercise. Our outreach provision is designed to assist those currently facing life challenges. About the Role You will play an important role in providing high quality, accurate and accessible management information to support strategic and operational planning and decision making. You will be responsible for the development of a monthly reporting pack for the senior management team, supporting the Business Finance and IT manager to ensure the service meets reporting obligations attached to Government funding and design and implement new reporting and business intelligence solutions for the service. You will also assist in the collation and analysis of learner data to monitor KPIs and inform marketing needs. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Prior experience working with the SQL Server technology stack for the interpretation and analysis of large and highly complex data sets. In-depth knowledge and experience using SSRS, SSDT and MS Report Builder Proven analytical skills including presenting data to non-technical staff. Excellent written and verbal communication skills with the ability to analyse large, highly complex data and to communicate trends and key observations therein using clear, simple terms to a variety of audiences. Knowledge and experience working with ODBC, XML, HTML, REST APIs and web-based data dashboard technologies. Awareness of the principles of information governance; data security and the GDPR. We are committed to safeguarding and promoting the welfare of our learners and expect all staff to share this commitment. A DBS 'Disclosure and Barring Service' check is required for this role and will be discussed further at interview. Online searches may be carried out on applicants who are shortlisted for interview. The job advert closes at 23:59 on 9th October 2025 with interviews to follow. Local Government Reorganisation Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas. Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
03/10/2025
Full time
This role has a starting salary of 33,552 per annum, based on a 36 hour working week. We're looking for a talented and detail-oriented BI Developer and Report Writer to join Surrey Adult Learning. If you're passionate about transforming data into actionable insights and want to make a difference in adult education, this is the role for you. The team is based at the Woking Adult Learning Centre but there is the option to work flexibly from another location or home for part of the week. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days per year Learning and development hub where you can access a wealth of resources About the Team Surrey Adult Learning is a leading provider of diverse daytime, evening and Saturday courses and learning opportunities for adults. We offer a wide range of qualification courses, including English for Speakers of Other Languages (ESOL), maths and digital skills. Our courses also cater to individuals with learning disabilities, mental health conditions and parents/carers seeking to upskill to support their children. Additionally, we provide courses for personal development in various subjects such as arts and crafts, languages and exercise. Our outreach provision is designed to assist those currently facing life challenges. About the Role You will play an important role in providing high quality, accurate and accessible management information to support strategic and operational planning and decision making. You will be responsible for the development of a monthly reporting pack for the senior management team, supporting the Business Finance and IT manager to ensure the service meets reporting obligations attached to Government funding and design and implement new reporting and business intelligence solutions for the service. You will also assist in the collation and analysis of learner data to monitor KPIs and inform marketing needs. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Prior experience working with the SQL Server technology stack for the interpretation and analysis of large and highly complex data sets. In-depth knowledge and experience using SSRS, SSDT and MS Report Builder Proven analytical skills including presenting data to non-technical staff. Excellent written and verbal communication skills with the ability to analyse large, highly complex data and to communicate trends and key observations therein using clear, simple terms to a variety of audiences. Knowledge and experience working with ODBC, XML, HTML, REST APIs and web-based data dashboard technologies. Awareness of the principles of information governance; data security and the GDPR. We are committed to safeguarding and promoting the welfare of our learners and expect all staff to share this commitment. A DBS 'Disclosure and Barring Service' check is required for this role and will be discussed further at interview. Online searches may be carried out on applicants who are shortlisted for interview. The job advert closes at 23:59 on 9th October 2025 with interviews to follow. Local Government Reorganisation Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas. Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
At Jacobs, we'll inspire and empower you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow. With more than 55,000 people in 40 countries, working at Jacobs offers an exciting range of opportunities to develop your career within a supportive and diverse team who always strive to do the right thing for our people, clients and communities. People are Jacobs' greatest asset, and we offer a competitive package to retain and attract the best talent. In addition to the benefits you'd expect, UK employees also receive free single medical cover and digital GP service, family friendly benefits such as enhanced parental leave pay, free membership of employee assistance and parental programmes, plus reimbursement towards relevant professional development and memberships. We also give back to our communities through our Collectively program which incorporates matched-funding, paid volunteering time and charitable donations. All Plants on Sellafield site require a valid Safety Case to be able to continue operations. Under Site License Condition 15 each Safety Case is required to be reviewed whenever there is a significant change to operations, an Event Driven Review, or on a periodicity of not greater than 10 years, a Long-Term Periodic Review. Operations Division Project Office have grouped these reviews into a single category to be delivered by a dedicated team whenever support is required from Projects. Key responsibilities and accountabilities: Engage with Plant personnel and review documentation to: 1. Compile and maintain Fault Schedules in support of plant safety cases 2. Act as Technical Secretary, where required, in support of safety case review activities. 3. Support Subject Matter Experts in the review of adequacy of engineered protective Systems (EPSs) and Operational Preventative Measures (OPMs). 4. Prepare Technical reports. 5. Support the development of Project and Technical Specifications. The appointment is subject to the AXIOM 'best athlete' process and appointment is via Project Manager and Area Engineering ManagerPersonality: Self-driven, with a clear focus on high quality and accuracy. A questioning and investigative attitude is desirable. Specific Job Skills: Understands the principles of both nuclear and conventional safety, hazard management, the structure of nuclear Safety Cases and the application of ALARP arguments The applicant should also have a good knowledge of nuclear engineering and design intent of engineered safety systems. Previous experience of Sellafield is essential, either in a safety case or engineering design capacity. Good understanding of Safety Case and ALARP principles. Specific Job Skills: Understands the principles of Safety Cases, Nuclear and General Engineering. Previous experience of Sellafield and the Long-Term Periodic Review process. Computer skills: Must be adept in use of MS Office, particularly Excel and Word. The ability to use and experience of the Sellafield IT systems will be an advantage. Literacy: Must be a competent writer of technical based reports. Communication Skills: Must be a good communicator using face-to-face discussion, telephone and email. The ability to listen is essential. Preferential experience: Good understanding of the Safety Case Review processes and requirements Knowledge of the Safety Case Index Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. Find out more about life at Jacobs. We aim to embed inclusion and diversity in everything we do. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. We accept people for who they are, regardless of age, disability, gender identity, gender expression, marital status, mental health, race, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave. This is reflected in our wide range of Global Employee Networks centred on inclusion and diversity - ACE, Careers, Enlace, Harambee, OneWorld, Prism, Vetnet, and Women's - find out more about our employee networks here. Jacobs partners with VERCIDA to help us attract and retain diverse talent. For greater online accessibility please visit to view and access our roles. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team. Your application experience is important to us and we're keen to adapt to make every interaction even better. We welcome feedback on our recruitment process and if you need more from us before deciding to join Jacobs then please let us know.
01/02/2022
Full time
At Jacobs, we'll inspire and empower you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow. With more than 55,000 people in 40 countries, working at Jacobs offers an exciting range of opportunities to develop your career within a supportive and diverse team who always strive to do the right thing for our people, clients and communities. People are Jacobs' greatest asset, and we offer a competitive package to retain and attract the best talent. In addition to the benefits you'd expect, UK employees also receive free single medical cover and digital GP service, family friendly benefits such as enhanced parental leave pay, free membership of employee assistance and parental programmes, plus reimbursement towards relevant professional development and memberships. We also give back to our communities through our Collectively program which incorporates matched-funding, paid volunteering time and charitable donations. All Plants on Sellafield site require a valid Safety Case to be able to continue operations. Under Site License Condition 15 each Safety Case is required to be reviewed whenever there is a significant change to operations, an Event Driven Review, or on a periodicity of not greater than 10 years, a Long-Term Periodic Review. Operations Division Project Office have grouped these reviews into a single category to be delivered by a dedicated team whenever support is required from Projects. Key responsibilities and accountabilities: Engage with Plant personnel and review documentation to: 1. Compile and maintain Fault Schedules in support of plant safety cases 2. Act as Technical Secretary, where required, in support of safety case review activities. 3. Support Subject Matter Experts in the review of adequacy of engineered protective Systems (EPSs) and Operational Preventative Measures (OPMs). 4. Prepare Technical reports. 5. Support the development of Project and Technical Specifications. The appointment is subject to the AXIOM 'best athlete' process and appointment is via Project Manager and Area Engineering ManagerPersonality: Self-driven, with a clear focus on high quality and accuracy. A questioning and investigative attitude is desirable. Specific Job Skills: Understands the principles of both nuclear and conventional safety, hazard management, the structure of nuclear Safety Cases and the application of ALARP arguments The applicant should also have a good knowledge of nuclear engineering and design intent of engineered safety systems. Previous experience of Sellafield is essential, either in a safety case or engineering design capacity. Good understanding of Safety Case and ALARP principles. Specific Job Skills: Understands the principles of Safety Cases, Nuclear and General Engineering. Previous experience of Sellafield and the Long-Term Periodic Review process. Computer skills: Must be adept in use of MS Office, particularly Excel and Word. The ability to use and experience of the Sellafield IT systems will be an advantage. Literacy: Must be a competent writer of technical based reports. Communication Skills: Must be a good communicator using face-to-face discussion, telephone and email. The ability to listen is essential. Preferential experience: Good understanding of the Safety Case Review processes and requirements Knowledge of the Safety Case Index Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. Find out more about life at Jacobs. We aim to embed inclusion and diversity in everything we do. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. We accept people for who they are, regardless of age, disability, gender identity, gender expression, marital status, mental health, race, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave. This is reflected in our wide range of Global Employee Networks centred on inclusion and diversity - ACE, Careers, Enlace, Harambee, OneWorld, Prism, Vetnet, and Women's - find out more about our employee networks here. Jacobs partners with VERCIDA to help us attract and retain diverse talent. For greater online accessibility please visit to view and access our roles. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team. Your application experience is important to us and we're keen to adapt to make every interaction even better. We welcome feedback on our recruitment process and if you need more from us before deciding to join Jacobs then please let us know.
Are you ready to advance your management and technical skills and secure that progressive IT role? We are looking for an engineer who enjoys working with both the front and back end of a business. Someone who has interests in day to day staff support as well as contributing to the technical improvements and new development projects for the business. We are a veterinary group with 44 branches and 3 hospitals located across Greater London. We have designed and implemented our own bespoke Practice Management System and continue to work closely with the developers to improve the system to challenge the latest trends out there. Overview of the Role: Assist the IT Manager with the coordination and implementation of task in the IT department as well as liaise with the IT team with respect to new ideas and improvements to current and new systems, contribute to projects and meetings with management, software writers and 3rd parties. Run point on overseeing relations & collaboration with the PMS (Practice Management System) developers, feature design & build testing, Assist with new installations, daily software and hardware support of staff and the upgrading of IT hardware and software on site including overseeing build release to the group, technical documentation and branch visits. This role will give you great exposure to various operating environments Key elements of the role will include: Work with IT colleagues to support users regarding email, main frame and IT issues (both software and hardware) Review alternatives and recommend improvements to IT systems 1st/2nd line software and hardware support Management of asset lists, compliance logs, server manager, active directory etc. Hands on assistance with development, report creation and support of our bespoke Practice Management System 3 in 1 on call rota (telephone support) in the evening till 8pm and 8am - 8pm weekend support This role is best suited for a candidate who: The role will be best suited to a support professional who is looking to diversify their workload and enjoy the challenge of a variable job description which will include office work as well as site visits. We need a candidate who is self-driven, focused and can work independently as well as in a group. To be considered for this role you will have: Good knowledge of Microsoft and an interest in Apple products A proven track record of delivering IT support and maintenance The ability to effectively communicate with and influence management Able to troubleshoot basic network and hardware issues while taking instructions over the phone Hardware support (Servers, pc, network equipment, printers etc.) Someone who is calm - doesn't panic in difficult situations Someone conscientious - will not take risks when out of your depth Experience with troubleshooting and configuring mobile and wireless devices Have a driver's licence Salary and Benefits Package Salary is in the range of £25,000-£30,00 and our benefit package includes: Company car, laptop and phone Funded Continuous profession development Simply Health which provides cashback/refunds on many routine medical costs such as dental care, physiotherapy, optician, chiropractic fees, and more. 24hr Employee Assistance Programme. Generous shopping/leisure discounts (never pay full price in all the major shops and cinemas again!). Cycle to work scheme. Great colleague pet discount scheme. Increasing holiday allowance with length of service. Goddard Veterinary Group is a family-run practice and was started in 1952 by Arthur Goddard. We are now the largest family-run veterinary group in the UK and have 44 clinics, 3 hospitals, and our own nursing college. We have a great reputation for looking after our staff; over 20% of our team have been with us 10 years or more and we're proud of our many 5-star employee reviews on Indeed. Here are some of the lovely things people say about us: 'I've been working at Goddard Vet Group full-time for more than a year. Pros: There is a great supportive nature throughout the company, allowing you to grow and achieve things professionally and personally. Cons: Wish I'd joined them sooner!' Current Employee-Nov 2020 * Credit Indeed. 'I've worked for the company for 5 years and they are great at supporting career progression'. Current Employee - March 2020 * Credit Indeed. 'I've enjoyed working for Goddards for 6 years and am sad to leave due to relocation. I liked working with the supportive team, lovely clients, interesting and varied case load. Management were accommodating with my flexible working request. Excellent CPD and benefits package. Former Employee -Nov 2020. * Credit Indeed. At the heart of it all, we really value our colleagues. We have a Colleague Forum to listen to our peers' views and we've run Town Hall meeting throughout Covid, taking polls and with live Q and A's to make sure we're making the right decisions for our people. All our senior managers are Mental Health First Aid trained and we offer Wellness plans for all our new starters. We are forward thinking; we have developed our own successful contact centre to help ease reception pressure in our busy clinics and allowing us more time to chat to our clients about their needs. This year we have a big programme of refurbishments, and we are continually reviewing our clinics equipment needs. If you are interested in this rewarding role and working for a forward-thinking independent business, and would like to know more, please apply now !
10/09/2021
Full time
Are you ready to advance your management and technical skills and secure that progressive IT role? We are looking for an engineer who enjoys working with both the front and back end of a business. Someone who has interests in day to day staff support as well as contributing to the technical improvements and new development projects for the business. We are a veterinary group with 44 branches and 3 hospitals located across Greater London. We have designed and implemented our own bespoke Practice Management System and continue to work closely with the developers to improve the system to challenge the latest trends out there. Overview of the Role: Assist the IT Manager with the coordination and implementation of task in the IT department as well as liaise with the IT team with respect to new ideas and improvements to current and new systems, contribute to projects and meetings with management, software writers and 3rd parties. Run point on overseeing relations & collaboration with the PMS (Practice Management System) developers, feature design & build testing, Assist with new installations, daily software and hardware support of staff and the upgrading of IT hardware and software on site including overseeing build release to the group, technical documentation and branch visits. This role will give you great exposure to various operating environments Key elements of the role will include: Work with IT colleagues to support users regarding email, main frame and IT issues (both software and hardware) Review alternatives and recommend improvements to IT systems 1st/2nd line software and hardware support Management of asset lists, compliance logs, server manager, active directory etc. Hands on assistance with development, report creation and support of our bespoke Practice Management System 3 in 1 on call rota (telephone support) in the evening till 8pm and 8am - 8pm weekend support This role is best suited for a candidate who: The role will be best suited to a support professional who is looking to diversify their workload and enjoy the challenge of a variable job description which will include office work as well as site visits. We need a candidate who is self-driven, focused and can work independently as well as in a group. To be considered for this role you will have: Good knowledge of Microsoft and an interest in Apple products A proven track record of delivering IT support and maintenance The ability to effectively communicate with and influence management Able to troubleshoot basic network and hardware issues while taking instructions over the phone Hardware support (Servers, pc, network equipment, printers etc.) Someone who is calm - doesn't panic in difficult situations Someone conscientious - will not take risks when out of your depth Experience with troubleshooting and configuring mobile and wireless devices Have a driver's licence Salary and Benefits Package Salary is in the range of £25,000-£30,00 and our benefit package includes: Company car, laptop and phone Funded Continuous profession development Simply Health which provides cashback/refunds on many routine medical costs such as dental care, physiotherapy, optician, chiropractic fees, and more. 24hr Employee Assistance Programme. Generous shopping/leisure discounts (never pay full price in all the major shops and cinemas again!). Cycle to work scheme. Great colleague pet discount scheme. Increasing holiday allowance with length of service. Goddard Veterinary Group is a family-run practice and was started in 1952 by Arthur Goddard. We are now the largest family-run veterinary group in the UK and have 44 clinics, 3 hospitals, and our own nursing college. We have a great reputation for looking after our staff; over 20% of our team have been with us 10 years or more and we're proud of our many 5-star employee reviews on Indeed. Here are some of the lovely things people say about us: 'I've been working at Goddard Vet Group full-time for more than a year. Pros: There is a great supportive nature throughout the company, allowing you to grow and achieve things professionally and personally. Cons: Wish I'd joined them sooner!' Current Employee-Nov 2020 * Credit Indeed. 'I've worked for the company for 5 years and they are great at supporting career progression'. Current Employee - March 2020 * Credit Indeed. 'I've enjoyed working for Goddards for 6 years and am sad to leave due to relocation. I liked working with the supportive team, lovely clients, interesting and varied case load. Management were accommodating with my flexible working request. Excellent CPD and benefits package. Former Employee -Nov 2020. * Credit Indeed. At the heart of it all, we really value our colleagues. We have a Colleague Forum to listen to our peers' views and we've run Town Hall meeting throughout Covid, taking polls and with live Q and A's to make sure we're making the right decisions for our people. All our senior managers are Mental Health First Aid trained and we offer Wellness plans for all our new starters. We are forward thinking; we have developed our own successful contact centre to help ease reception pressure in our busy clinics and allowing us more time to chat to our clients about their needs. This year we have a big programme of refurbishments, and we are continually reviewing our clinics equipment needs. If you are interested in this rewarding role and working for a forward-thinking independent business, and would like to know more, please apply now !
My client, a World Class Contact Centre Service Provider and Software Developer, is looking for a Software Technical Author to join their Aylesbury based team reporting directly to the Development Manager.
The main purpose of this role is to take ownership of the production of materials for the company. This is a key appointment sitting at the crossroads of information flows in the Company.
Responsibilities include:
gathering technical input from development staff and other sources, understanding documentation requirements of internal staff, resellers and end-users; and maintaining that documentation,
and managing release notices to ensure all updates are accurately described and recorded.
My client is looking for someone who enjoys understanding code as well as documenting it, and who is willing to develop and become familiar with a plethora of industry and software language and specific terminology.
You must have excellent written and spoken English with a clear, concise and organised writing style.
The successful candidate will have the ability to document and describe software functionality to a wide readership, some of whom will be non-technical. You should have good general IT skills including proficiency in Microsoft Office, with the drive and ability to acquire new knowledge quickly. It is essential that you have excellent interpersonal and team-working skills with the ability to problem solve effectively. Previous experience as a technical author/writer would be desirable, as would a good University Degree with an understanding of modern software development techniques and standards. An appreciation of VOIP and web interface technologies would be advantageous.
This role would really suit an aspiring app/web developer with excellent English skills and some experience of software.
In return my client is offering a salary between 27-45K; negotiable depending on experience, 20 days holiday, Company Healthcare Scheme, and stock options
09/09/2016
My client, a World Class Contact Centre Service Provider and Software Developer, is looking for a Software Technical Author to join their Aylesbury based team reporting directly to the Development Manager.
The main purpose of this role is to take ownership of the production of materials for the company. This is a key appointment sitting at the crossroads of information flows in the Company.
Responsibilities include:
gathering technical input from development staff and other sources, understanding documentation requirements of internal staff, resellers and end-users; and maintaining that documentation,
and managing release notices to ensure all updates are accurately described and recorded.
My client is looking for someone who enjoys understanding code as well as documenting it, and who is willing to develop and become familiar with a plethora of industry and software language and specific terminology.
You must have excellent written and spoken English with a clear, concise and organised writing style.
The successful candidate will have the ability to document and describe software functionality to a wide readership, some of whom will be non-technical. You should have good general IT skills including proficiency in Microsoft Office, with the drive and ability to acquire new knowledge quickly. It is essential that you have excellent interpersonal and team-working skills with the ability to problem solve effectively. Previous experience as a technical author/writer would be desirable, as would a good University Degree with an understanding of modern software development techniques and standards. An appreciation of VOIP and web interface technologies would be advantageous.
This role would really suit an aspiring app/web developer with excellent English skills and some experience of software.
In return my client is offering a salary between 27-45K; negotiable depending on experience, 20 days holiday, Company Healthcare Scheme, and stock options
My client, a World Class Contact Centre Service Provider and Software Developer, is looking for a Software Technical Author to join their Aylesbury based team reporting directly to the Development Manager.
The main purpose of this role is to take ownership of the production of materials for the company. This is a key appointment sitting at the crossroads of information flows in the Company.
Responsibilities include:
gathering technical input from development staff and other sources, understanding documentation requirements of internal staff, resellers and end-users; and maintaining that documentation,
and managing release notices to ensure all updates are accurately described and recorded.
My client is looking for someone who enjoys understanding code as well as documenting it, and who is willing to develop and become familiar with a plethora of industry and software language and specific terminology.
You must have excellent written and spoken English with a clear, concise and organised writing style.
The successful candidate will have the ability to document and describe software functionality to a wide readership, some of whom will be non-technical. You should have good general IT skills including proficiency in Microsoft Office, with the drive and ability to acquire new knowledge quickly. It is essential that you have excellent interpersonal and team-working skills with the ability to problem solve effectively. Previous experience as a technical author/writer would be desirable, as would a good University Degree with an understanding of modern software development techniques and standards. An appreciation of VOIP and web interface technologies would be advantageous.
This role would really suit an aspiring app/web developer with excellent English skills and some experience of software.
In return my client is offering a salary between 27-45K; negotiable depending on experience, 20 days holiday, Company Healthcare Scheme, and stock options
09/09/2016
My client, a World Class Contact Centre Service Provider and Software Developer, is looking for a Software Technical Author to join their Aylesbury based team reporting directly to the Development Manager.
The main purpose of this role is to take ownership of the production of materials for the company. This is a key appointment sitting at the crossroads of information flows in the Company.
Responsibilities include:
gathering technical input from development staff and other sources, understanding documentation requirements of internal staff, resellers and end-users; and maintaining that documentation,
and managing release notices to ensure all updates are accurately described and recorded.
My client is looking for someone who enjoys understanding code as well as documenting it, and who is willing to develop and become familiar with a plethora of industry and software language and specific terminology.
You must have excellent written and spoken English with a clear, concise and organised writing style.
The successful candidate will have the ability to document and describe software functionality to a wide readership, some of whom will be non-technical. You should have good general IT skills including proficiency in Microsoft Office, with the drive and ability to acquire new knowledge quickly. It is essential that you have excellent interpersonal and team-working skills with the ability to problem solve effectively. Previous experience as a technical author/writer would be desirable, as would a good University Degree with an understanding of modern software development techniques and standards. An appreciation of VOIP and web interface technologies would be advantageous.
This role would really suit an aspiring app/web developer with excellent English skills and some experience of software.
In return my client is offering a salary between 27-45K; negotiable depending on experience, 20 days holiday, Company Healthcare Scheme, and stock options
A great new role with a progressive and rapidly growing Software company.
Job Purpose
To act as a catalyst to ensure that the design, delivery and implementation of all projects are in line with the customer vision and that all responsibilities are conducted in a professional manner. To engage in a collaborative customer journey, that is committed to ensuring delivery of a positive experience.
Key Responsibilities
Identify and engage with the project’s key stakeholders, ensuring that each stakeholder understands what their contribution needs to be and how they will deliver their area of responsibility.
Create and be accountable for all project scoping documentation ensuring project feasibility and realistic deliverables that enable an organised and controlled software build.
Understand the customer and their business, drawing out their underlying business
Identify and analyse the customer’s objectives and definition of value to ensure that we are providing appropriate, realistic and scalable solutions, managing the risk for both the company and the client.
Manage key stakeholders, analysing needs from both technical and business perspectives.
Plan, facilitate and follow up focus groups and customer research, with support from the Technical Team and Account Manager.
Manage the creation of wireframes or prototypes, working with the Technical Team to ensure congruence with technical specifications.
As part of the scoping process liaise between the designer and the client to ensure the successful completion of designs.
Be accountable for all company testing procedures and planning, ensuring that all testing is completed in line with project objectives and in line with deadlines.
Take an active role in coordinating, documenting and delivering client training, with support from the Technical Team.
Behaviours and qualities
Proven communication and interpersonal skills with the ability to talk and listen effectively at all levels.
An excellent writer with creative vision.
Excellent organisational skills.
Responsive with a keen ability to adapt to change.
Ability to take decisive action and lead others.
A collaborator who has positive influencing skills.
Grasps technical details, retaining and recalling this information with ease.
Process driven with a keen eye for continuous improvement.
Analytical with attention to detail.
Experience/Qualifications
2 years’ experience working in the software or web design industry.
University education or appropriate further software industry experience.
Experience of preparing technical business requirements.
Experience of wire framing.
Desirable Knowledge
Understanding of business analysis.
Knowledge of project management practices and the Agile/Scrum environment.
Design awareness.
Understanding of the concepts that drive business decisions.
Understanding of best practice for user-experience
09/09/2016
A great new role with a progressive and rapidly growing Software company.
Job Purpose
To act as a catalyst to ensure that the design, delivery and implementation of all projects are in line with the customer vision and that all responsibilities are conducted in a professional manner. To engage in a collaborative customer journey, that is committed to ensuring delivery of a positive experience.
Key Responsibilities
Identify and engage with the project’s key stakeholders, ensuring that each stakeholder understands what their contribution needs to be and how they will deliver their area of responsibility.
Create and be accountable for all project scoping documentation ensuring project feasibility and realistic deliverables that enable an organised and controlled software build.
Understand the customer and their business, drawing out their underlying business
Identify and analyse the customer’s objectives and definition of value to ensure that we are providing appropriate, realistic and scalable solutions, managing the risk for both the company and the client.
Manage key stakeholders, analysing needs from both technical and business perspectives.
Plan, facilitate and follow up focus groups and customer research, with support from the Technical Team and Account Manager.
Manage the creation of wireframes or prototypes, working with the Technical Team to ensure congruence with technical specifications.
As part of the scoping process liaise between the designer and the client to ensure the successful completion of designs.
Be accountable for all company testing procedures and planning, ensuring that all testing is completed in line with project objectives and in line with deadlines.
Take an active role in coordinating, documenting and delivering client training, with support from the Technical Team.
Behaviours and qualities
Proven communication and interpersonal skills with the ability to talk and listen effectively at all levels.
An excellent writer with creative vision.
Excellent organisational skills.
Responsive with a keen ability to adapt to change.
Ability to take decisive action and lead others.
A collaborator who has positive influencing skills.
Grasps technical details, retaining and recalling this information with ease.
Process driven with a keen eye for continuous improvement.
Analytical with attention to detail.
Experience/Qualifications
2 years’ experience working in the software or web design industry.
University education or appropriate further software industry experience.
Experience of preparing technical business requirements.
Experience of wire framing.
Desirable Knowledge
Understanding of business analysis.
Knowledge of project management practices and the Agile/Scrum environment.
Design awareness.
Understanding of the concepts that drive business decisions.
Understanding of best practice for user-experience
A great new role with a progressive and rapidly growing Software company.
Job Purpose
To act as a catalyst to ensure that the design, delivery and implementation of all projects are in line with the customer vision and that all responsibilities are conducted in a professional manner. To engage in a collaborative customer journey, that is committed to ensuring delivery of a positive experience.
Key Responsibilities
Identify and engage with the project’s key stakeholders, ensuring that each stakeholder understands what their contribution needs to be and how they will deliver their area of responsibility.
Create and be accountable for all project scoping documentation ensuring project feasibility and realistic deliverables that enable an organised and controlled software build.
Understand the customer and their business, drawing out their underlying business
Identify and analyse the customer’s objectives and definition of value to ensure that we are providing appropriate, realistic and scalable solutions, managing the risk for both the company and the client.
Manage key stakeholders, analysing needs from both technical and business perspectives.
Plan, facilitate and follow up focus groups and customer research, with support from the Technical Team and Account Manager.
Manage the creation of wireframes or prototypes, working with the Technical Team to ensure congruence with technical specifications.
As part of the scoping process liaise between the designer and the client to ensure the successful completion of designs.
Be accountable for all company testing procedures and planning, ensuring that all testing is completed in line with project objectives and in line with deadlines.
Take an active role in coordinating, documenting and delivering client training, with support from the Technical Team.
Behaviours and qualities
Proven communication and interpersonal skills with the ability to talk and listen effectively at all levels.
An excellent writer with creative vision.
Excellent organisational skills.
Responsive with a keen ability to adapt to change.
Ability to take decisive action and lead others.
A collaborator who has positive influencing skills.
Grasps technical details, retaining and recalling this information with ease.
Process driven with a keen eye for continuous improvement.
Analytical with attention to detail.
Experience/Qualifications
2 years’ experience working in the software or web design industry.
University education or appropriate further software industry experience.
Experience of preparing technical business requirements.
Experience of wire framing.
Desirable Knowledge
Understanding of business analysis.
Knowledge of project management practices and the Agile/Scrum environment.
Design awareness.
Understanding of the concepts that drive business decisions.
Understanding of best practice for user-experience
09/09/2016
A great new role with a progressive and rapidly growing Software company.
Job Purpose
To act as a catalyst to ensure that the design, delivery and implementation of all projects are in line with the customer vision and that all responsibilities are conducted in a professional manner. To engage in a collaborative customer journey, that is committed to ensuring delivery of a positive experience.
Key Responsibilities
Identify and engage with the project’s key stakeholders, ensuring that each stakeholder understands what their contribution needs to be and how they will deliver their area of responsibility.
Create and be accountable for all project scoping documentation ensuring project feasibility and realistic deliverables that enable an organised and controlled software build.
Understand the customer and their business, drawing out their underlying business
Identify and analyse the customer’s objectives and definition of value to ensure that we are providing appropriate, realistic and scalable solutions, managing the risk for both the company and the client.
Manage key stakeholders, analysing needs from both technical and business perspectives.
Plan, facilitate and follow up focus groups and customer research, with support from the Technical Team and Account Manager.
Manage the creation of wireframes or prototypes, working with the Technical Team to ensure congruence with technical specifications.
As part of the scoping process liaise between the designer and the client to ensure the successful completion of designs.
Be accountable for all company testing procedures and planning, ensuring that all testing is completed in line with project objectives and in line with deadlines.
Take an active role in coordinating, documenting and delivering client training, with support from the Technical Team.
Behaviours and qualities
Proven communication and interpersonal skills with the ability to talk and listen effectively at all levels.
An excellent writer with creative vision.
Excellent organisational skills.
Responsive with a keen ability to adapt to change.
Ability to take decisive action and lead others.
A collaborator who has positive influencing skills.
Grasps technical details, retaining and recalling this information with ease.
Process driven with a keen eye for continuous improvement.
Analytical with attention to detail.
Experience/Qualifications
2 years’ experience working in the software or web design industry.
University education or appropriate further software industry experience.
Experience of preparing technical business requirements.
Experience of wire framing.
Desirable Knowledge
Understanding of business analysis.
Knowledge of project management practices and the Agile/Scrum environment.
Design awareness.
Understanding of the concepts that drive business decisions.
Understanding of best practice for user-experience
Jobs - Frequently Asked Questions
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